Effective
June 29th,
Oracle Partner Store (OPS) will release the enhancements listed
below to improve your overall ordering experience.
v Online Transactional
Oracle Master Agreement (Online
TOMA)
The
Online TOMA enables end users to execute a transactional end user license
agreement with
Oracle. The new Online TOMA in OPS will replace the need for you
to obtain a signed hard copy of the TOMA from the end user.
You
will now initiate the Online TOMA via OPS.
Navigation:
OPS
Home > Order Tools > Online TOMA Query > Request Online TOMA> End
User Contact, click “Select for TOMA” > Select Language > Submit (an
automated email is sent immediately to the requestor and the end user)
Ø The Online TOMA can
also be initiated from the ‘My OPS’ tab.
Under
the Online TOMA Query section partners can track Online TOMA request details
submitted to end users. The status of the Online TOMA request and the OMA Key
generated (once Ts&Cs of the Online TOMA are accepted by an end user) are
also displayed in this table. There is also the ability to resend pending
Online TOMA requests by clicking ‘Resend’.
Navigation:
OPS
Home > Order Tools > Online TOMA Query
For
more details
on the Transactional OMA, please click here.
v Convert Deals to Carts
The partner deal registration system within OPS will now
allow you to convert approved deals into carts with a simple click of a button. VADs can use Deal to Cart
on all of their partners' registrations,
regardless of whether they submitted
on their partner's behalf, or the partner
submitted themselves.
Navigation:
Login > Deal
Registrations > Deal Registration List > Open the approved deal
> Click Deal Reg ID number link to open > Click
on 'Create Cart' link
You can locate your newly created cart in the Saved Carts
section of OPS. Links are also available from within an open deal or from the
Deal Registration List. Click
on the cart number to proceed.
v Partner Opportunity Management:
Deal Registration
on OPS now allows you to see updated
information
on your opportunities from Oracle’s Fusion
CRM opportunity
management system. Key fields such as close date, sales stage, products
and status can be viewed by clicking the opportunity ID associated with the
deal registration. This new feature allows you to see regular updates to
your opportunities after registrations are approved. Through ongoing
communication with
Oracle Channel Managers and Sales Reps, you can ensure that
Oracle has the latest information
on your active registered deals.
v Product Recommendations:
When adding products to the
Deal Registrations tab, OPS will now show additional products that you can try
to include to maximize your sale and rebate.
v Advanced Customer Support(ACS) Services
Note: This will be
available from July 9th.
Initiate the purchase of the complete stack (HW/SW/Services)
online with one single OPS order.
More ACS services now supported
online with exception of Start-Up Pack:
· New SW
installation services for Standard Configurations & stand alone System
Software.
· New
Pre-production & Go-live services for Standard & Engineered Systems
· New SW
configuration & Platinum Pre-Production & Go-Live services for
Engineered Systems
· New
Travel & Expenses Estimate included
· New
Partner & VAD volume discount supported
v Software as a Service (SaaS) for Independent Software
Vendors (ISVs):
Oracle SaaS ISVs can now use OPS
to submit their monthly usage reports to
Oracle within 20 days after the end of
every month.
Navigation:
OPS Home > Cart > Transaction Type: Partner SaaS for
ISV’s > Add Eligible Products > Check out
v Existing Approvals:
In an effort to reduce the processing time of discount
approvals, we have added a new section in the Request Approval page for you to
communicate pre-existing approvals without having to attach the DAT. Just enter
the Approval ID and submit your request.
In case of existing software approvals, you will be required
to submit the DAT with the Contact Information section filled out.
v Additional data for Shipping Box Labels and Packing Slips
OPS now has additional
fields in the Shipping Notes section for you to add PO details. This will help
you easily identify shipments as they arrive.
Partners will have an End
User PO field, whereas VADs will have VAR and End User PO fields.
v Shipping Notes
on OPS
Hardware delivery Shipping
Notes will now have multiple options to better suit your requirements.
v Reminders for Royalty Reporting Partners:
If you have not submitted your
royalty report online, OPS will now send an automated alert to remind you.
v Order Tracker Changes:
· Order Tracker will now have a deal reg flag
(Yes/No). You can now clearly distinguish between orders that have registered
opportunities.
· All lines of the order will be visible in the
order details list.
v Changes in Terminology
· You will notice textual changes
on some of our
labels and messages relating to approval requests. “Discount Requests” has been
replaced with “Approval Requests” to cater to some of our other offerings.
· First Line Support (FLS) transaction type has
been renamed to Support Provider Partner (SPP).
OPS Support
For more details
on these enhancements, please request a
training here.
For assistance
on the
Oracle Partner Store, please contact
the OPS support team in your region.
NAMER:
[email protected]
LAD:
[email protected]
EMEA :
[email protected]
APAC:
[email protected]
Japan:
[email protected]
You can even call us
on our
Hotline! Find your local number here.
Thank you,
Oracle Partner Store Support
Team
