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• PowerPoint 2007 slides are only partially converted to PDF since SP3

  - by Tim Pietzcker

  EDIT: Microsoft support has confirmed that it's a bug with PowerPoint 2007 SP3. I have recently encountered a problem with the "Save as PDF/XPS" add-in for PowerPoint 2007. When I use "Save as PDF/XPS" to create a PDF version of my presentation, some slides are only partially included in the resulting PDF file. For example, this: (download the PPTX file here) is reduced to this (in Adobe Reader X or Acrobat Pro X (both 10.1.1)): (download the PDF file here) So far, I have only encountered this with slides that contain animation elements, but which part of the elements remain in the PDF version appears not to have anything to do with the order in which the animated elements appear, so that might just be a coincidence. Update: The problem persists even if I "un-animate" the slides (removing the animation but leaving the previously animated elements intact). When viewing the affected slides in Acrobat Reader, it sometimes complains about the file containing invalid elements, and that I should complain to whoever generated the PDF file... Update 2: I have just installed Office 2007 on a new Windows 7 x64 PC. With the original Office version (12.0.4518.1014 MSO 12.0.6562.5003), a correct PDF file is generated. After installation of SP3 (12.0.6606.1000 SP3 MSO 12.0.6607.1000) a corrupt PDF file is generated. Today's Microsoft Updates (to PowerPoint version 12.0.6654.5000) haven't changed anything, by the way. Update 3: I have opened a tech support incident with Microsoft. They have confirmed the "limitation", as they called it, and it is indeed limited to 2007 SP 3 only. They are going to pass it on to the developers but they can't say when or even if a fix would be forthcoming, so I guess I'll upgrade to 2010...

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• Connect two networks

  - by Meek Barrios

  Connecting two different offices with a wireless link and linux boxes. Hardware: 2 CISCO RV42, 2 Dual Homed Linux Boxes running debian, 2 2Wire and 2 AirMax 5 Configuration is: Office A LAN A (10.1.1.0/24) -> RV42 A (WAN1 - 10.1.1.254) -> 2Wire A (Internet) LINUX A ( ETH0 (LAN) 10.1.1.253, ETH1 (LINK) (10.1.3.3) Wireless Link --- AirMax A <-> AirMax B connected as Wireless Bridge Office B LAN B (10.1.2.0/24) -> RV42 B (WAN1 - 10.1.2.254) -> 2Wire B (Internet) LINUX B ( ETH0 (LAN) 10.1.2.253 -> ETH1 (LINK) (10.1.3.4) Network configuration is: LAN A - Default Gateway 10.1.1.254 RV42 A - Static Route 10.1.3.0/24 on 10.1.1.253 Static Route 10.1.2.0/24 on 10.1.1.253 Default on 192.168.1.1 (WAN1 Internet Access) Linux A - ETH0 10.1.1.253 netmask 255.255.255.0 gw 10.1.1.254 ETH1 10.1.3.3 netmask 255.255.255.0 gw 10.1.3.1 AIRMAX A - 10.1.3.1 netmask 255.255.255.0 gw 10.1.3.1 LAN B - Default Gateway 10.1.2.254 RV42 B - Static Route 10.1.3.0/24 on 10.1.2.253 Static Route 10.1.1.0/24 on 10.1.2.253 Default on 192.168.1.1 (WAN1 Internet Access) Linux B - ETH0 10.1.2.253 netmask 255.255.255.0 gw 10.1.2.254 ETH1 10.1.3.4 netmask 255.255.255.0 gw 10.1.3.2 AIRMAX B - 10.1.3.2 netmask 255.255.255.0 gw 10.1.3.2 Both linux have ip_forward set to 1 and the following on the iptables: iptables -F iptables -X iptables -P FORWARD ACCEPT iptables -P INPUT ACCEPT iptables -P OUTPUT ACCEPT I can ping from Linux B any ip on 10.1.1.0/24 segment and on linux A any ip on 10.1.2.0/24 segment however I cannot connect to HTTP or FTP on those machines. From LAN A I cannot see any other network. I'm looking for some advice for this configuration or a better solution. Regards

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• Create a PDF that defaults to flip on short edge when printed double-sided

  - by user568458

  We're creating a 2-page PDF brochure with a target audience who will print it on their regular office or home printers. If it is printed on a double-sided printer (common in offices), it'll come out correctly if set manually by the user to "Flip on short edge", but will come out with the second page upside down if default settings are used (flip on long edge). Our target audience aren't very tech-literate, and we've found that even within our own office network there is variation in the location of the 'Flip on short edge' setting - so it isn't realistic to give everyone who downloads the PDF instructions on how to change this setting or to expect everyone to find out how to change the setting off their own backs. So, when creating a PDF (ideally using Adobe InDesign or Acrobat, but if other software or hacking is needed that's fine...), is there a way to configure the PDF file itself so that when printed double-sided with default settings, it flips on the short edge? If possible, it'll be useful supplementary info to know how reliable any such methods are across different PDF readers (e.g. Adobe Reader, Acrobat, Mac Preview, inbuilt browser readers (e.g. chrome), FoxIt, etc). If questions about content creation like this aren't a great fit here, feel free to migrate it to the graphic design stackexchange site - this question seems to fall half way between the two sites

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• How can I move linked Word/Excel files without breaking the links under Windows 7?

  - by DOUG NEEDHAM

  I currently operate under Windows XP and have multiple links between my Word and Excel files. I have to upgrade to Windows 7. When the .doc and .xls files are converted to .docm and .xlsm, respectively, the links no longer work. The Word document is still attempting to point back to the old .xls file rather than the new file. Also, creating new links between Word and Excel within Office 2010 doesn't seem to work. I create the new link, switch it from "Auto" to "Manual" and everything works fine. But when I copy the files to another folder, the Word document is still trying to link to the file in the previous folder rather than the new folder. This always worked in Windows XP. I've been using linked Word/Excel documents for 10+ years and have never really had a problem. I'm very careful to maintain Word and Excel filenames when moving the files to a new folder. The process has always been to 1.) move the files, 2.) update the links, 3.) rename the files, and 4.) update the links again. It's my understanding that under Windows XP, links between Word and Excel are relative. But under Windows 7 (and Office 2010?), those same links become fixed.

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• What's the best way to telnet from a remote Windows PC without using RDP?

  - by Rob D.

  Three Networks: 10.1.1.0 - Mine 172.1.1.0 - My Branch Office 172.2.2.0 - My Branch Office's VOIP VLAN. My PC is on 10.1.1.0. I need to telnet into a Cisco router on 172.2.2.0. The 10.1.1.0 network has no routes to 172.2.2.0, but a VPN connects 10.1.1.0 to 172.1.1.0. Traffic on 172.1.1.0 can route to 172.2.2.0. All PCs on 172.1.1.0 are running Windows XP. Without disrupting anyone using those PCs, I want to open a telnet session from one of those PCs to the router on 172.2.2.0. I've tried the following: psexec.exe \\branchpc telnet 172.2.2.1 psexec.exe \\branchpc cmd.exe telnet 172.2.2.1 psexec.exe \\branchpc -c plink -telnet 172.2.2.1 Methods 1 and 2 both failed because telnet.exe is not usable over psexec. Method 3 actually succeeded in creating the connection, but I cannot login because the session registers my carriage return twice. My password is always blank because at the "Username:" prompt I'm effectively typing: Routeruser[ENTER][ENTER] It's probably time to deploy WinRM... Does anyone know of any other alternatives? Does anyone know how I can fix plink.exe so it only receives one carriage return when I use it over psexec?

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• How to implement a virtual server running Ubuntu inside a fileserver in windows?

  - by user541445

  I work in a company that has some limitations regarding their budget. They need client/server aplication. I can code the aplication, I've made mini tests on primordial applications that work. The thing is that they only have fileservers, and the application they need must be concurrent compliant, so the database must be in their local network (Fileserver is the only choice). So far, I have explored almost any option available, starting with: Desktop databases. Access (We have a license)(But concurreny is just not effective, besides it's a windows software, yuck). Sqlite (Nice, but since the information they manage is a lot, I've performed some concurrency tests with INSERTs and doing SELECTS at the same time). It fails, somehow it just stops inserting. Open office Base (I dismember a base office only to see that it was a file mode HSQLDB). I've tried, not concurrent at all. Etc (You name the Open source Desktop Database manager, and yes, I've tried that one.) Server databases Call me a stubborn person, but reading some server databases documentation say that their databases will work in a file mode. I've tried a lot of products. Postgres, MySQL, FireBird, H2, Derby, Oracle Express, IBM DB2 Express, etc. So, I really need a hand here, I've been doing this install/delete/depression thing with a lot of databases for 3 weeks, until I got with a crazy idea and I just came here to express it. So, my question comes down to this: Installing a light virtual OS software like Virtual PC and then installing in there a Server OS like an Ubuntu server inside that virtual software will work? Will it work 24/7 or when I close the virtual pc software? Will this work in a fileserver? Any suggestion, answer, critic to the place I work, crazy new concurrent database that will work in fileserver will be most than welcome.

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• Exchange 2010 update timezone of all calendar items

  - by Andrew

  We are currently operating Exchange 2010 server with Outlook 2010 clients on a ship. We have just changed timezones for the first time in quite a while today. Is there any way to rebase all the calendars and/or update all the calendar items to the new timezone at the same time? I have looked at the following tools already. Microsoft Exchange Calendar Update Configuration Tool - http://www.microsoft.com/en-us/download/details.aspx?id=6266 (Doesn't support exchange 2010) Time Zone Data Update Tool for Microsoft Office Outlook - http://www.microsoft.com/en-us/download/details.aspx?id=17291 The Time Zone Data Update Tool for Microsoft Office Outlook does work for individual users, but has some serious downsides. Including each user needs to run it (approx 400 users), and also it only seems to work on the default account in Outlook 2010, a lot of our users have role accounts as well that we would need to run the tool on. The only way I can find to get this tool to run on the role accounts is to make the role account the default account in outlook, and that in itself is quiet an involved process especially if you have 2 or 3 role accounts. So is there a way to just change all calendar items on our Exchange server to a different timezone in one go? We are a little unique in terms of the whole organisation can change timezones over night, meeting rooms and all, but surely a product as advanced as Exchange 2010 allows us to do what we need.

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• Are ZFS snapshots + S3 a viable backup system for several VMs and general fileserver storage?

  - by AllanA

  I've been tasked with setting up a backup system for my small office (around 12 people). Most of our production stuff is on the AWS cloud, so what I need to back up are some small office/development files (under 100G right now), plus our operational VMs and development, which round out to a bit under 1T. I just need something reliable, convenient, and straightforward. I'm comfortable with Linux, FreeBSD, and to some extent Solaris 10, so I'm leaning toward a full server rather than an appliance system ala Openfiler or FreeNAS. What I'm contemplating is a small fileserver for general storage and nightly backups of the virtual machines, followed up by an offsite backup to Amazon's S3 storage service. It'd be the usual incremental backups nightly and full backup weekly. My question is if using ZFS snapshots, both locally and dumped to S3 via 'zfs send [-i]', is a viable backup tool? Or should I stick to using Duplicity, or some other method entirely? ZFS snapshots on the internal fileserver/backup machine sound like a perfect way to provide quick and convenient data recovery, so I'm likely to go with that for local redundancy. (If you folks see scenarios where relying on ZFS snapshots would be worse than a more traditional archiving backup, feel free to convince me.) But are snapshots flexible enough to lean on for recovery from the loss of my backup server? Or am I better off with something more traditional? (feel free to recommend free or commercial backup solutions you favor.)

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• Virtual box host-only adapter configuration

  - by Xoundboy

  I have VirtualBox 4 running on Win 7 with a Centos 6 guest VM set up for hosting my dev server. When I'm connected to my home network the guest can be accessed via a static IP address that I configured (192.168.56.2), but not when I'm in the office. I'm guessing that the DHCP server in the office doesn't have a gateway configured for the 192.168.56.x IP range. I read something about the VB host-only adapter that should allow me to set this guest VM up in such a way that I don't need to be on any network to be able to access the guest from the host using a static IP. I've not been able to find out exactly how to configure this though. Can anyone give me an example configuration, thanks. UPDATE: Thanks for your responses. I've now set up a single virtual network adapter in VirtualBox and set it to host-only: C:\Users\Ben>vboxmanage list hostonlyifs Name: VirtualBox Host-Only Ethernet Adapter GUID: d419ef62-3c46-4525-ad2d-be506c90459a Dhcp: Disabled IPAddress: 192.168.56.2 NetworkMask: 255.255.255.0 IPV6Address: fe80:0000:0000:0000:78e3:b200:5af3:2a57 IPV6NetworkMaskPrefixLength: 64 HardwareAddress: 08:00:27:00:94:e8 MediumType: Ethernet Status: Up VBoxNetworkName: HostInterfaceNetworking-VirtualBox Host-Only Ethernet Adapter On the guest I've set up eth0 to use the same IP address as the host-only adapter (192.168.56.2) but when I try to log in using Putty I still get "Network Error : connection refused". VirtualBox DHCP servier is enabled but I can't ping the gateway (192.168.56.1) from either host nor guest. There's no firewall running on either OS. What next?

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• Is it possible to record a screen-video from a VNC server?

  - by nikie

  I have a computer that's running VNC server. I would like to record a video of what's going on on this computer, if possible without installing additional software on that computer. Is there a program that can connect to the VNC server port and instead of displaying the screen save it to an (e.g. AVI) video file? Background: One of our customers sometimes has problems with the software he bought from us when he's performing a complex procedure. To help him, we offered that someone (a service technician or programmer) watches what he's doing during that procedure to find out if he's doing something wrong or if there's a bug in the software. Currently, this is done live via VNC. That has a few disadvantages: The service technician has to be in the office at the time. As the customers are in different time zones, that can be in the middle of the night. If the service technician forgets something or doesn't notice something, it's lost. There's no way to see what happened again. Only a single computer can be watched by one service technician at a time. I know I could install normal screen-grab software on the computer, but we're talking about an embedded system with limited RAM, CPU, HDD space, so installing something new is not an easy decision. And VNC is already there. I could of course open a VNC client on some office PC and capture that PC's screen, but I can only record one remote computer that way. I often have to watch up to 8 screens in parallel. (And I don't think that screen-grabbing VNC would improve image quality, either.)

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• Client cannot access my IIS7 web server

  - by Soccerwiz

  I have a Windows 2008 web server on running IIS 7 with about 25 websites. One of those sites is an SaaS application that is accessed constantly throughout the day. However, one particular client keeps getting blocked from my server. They will be using the service, and then all of a sudden they cannot access the program, or any other site on the server. The entire office of 4 users is blocked from accessing anything on the web server. A trace route reveals they get all the way to the server before they are blocked. However, they can access a linux server that is a different VM with a different IP on the same physical server. Also, when they are blocked from their office, they can still access the site from their mobile phone or local Starbucks. They can also occasionally reset the router and gain access to the web server again as they are on a dynamic IP address. I checked IIS and allow all IPs to access the server. There is nothing in the logs the says anything about a user being banned. I really have no idea what is causing this? Could it be a virus on their end? I have even moved the SaaS to a completely new server in a different location, and they were working fine for about a month, and then the problem started occurring again. Are there any hidden blacklists in IIS? Or is it a routing issue on their end?

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• sharing a USB printer in SOHO environment [migrated]

  - by Registered User

  Here is a situation I am facing, there is USB printer which works only on a Windows XP machine, there are other devices in LAN it is a Small Office Home Office environment. How can this USB printer attached to Windows XP machine be shared so that other laptops or users in Network who have Windows 7 or Linux on their laptops can use this printer. The printer model number is Canon Laser Shot LBP-1210 http://www.canon-europe.com/For_Home/Product_Finder/Printers/Laser/LaserShot_LBP1210/index.asp a print server is not available to me I need to make it work in this situation only.What can I do? the clients are unable to connect to this.It is not a network or TCP/IP printer If a from Windows 7 machine some one wants to use this printer so that he can take a print he gets an error while adding the printer to his machine which is a Windows 7 machine (where as the printer is USB printer on Windows XP machine) Start--->Devices and Printers---> Add Printer---> Find Printer by name or IP address--->Selected a shared printer by name-->\\PC-Name-printer3 and select browse it gives a message Windows can not find a driver for Canon LASER SHOT LBP-1210 on the network what does this mean do I need to install some kind of software at client machine or on the machine where printer is present?

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• How do I make a PPT file as small as possible?

  - by grunwald2.0

  Currently I am agonizing over several large presentation files, which I happened to reprint to PDFs... One thing I wondered: Do PPT's (from Microsoft Powerpoint) always to have to be that big? And what would be the strategies to make a PPT smaller? (If we say "ceterus paribus" at e.g. 25 slides and assuming that one isn't allowed to use a cloud-based service like GDocs, rocketslide or Prezio.) Of course there are the obvious "bad guys": Images and graphics. But: How about roll-over animations etc, who knows how much space they take? How about "smart arts"? Could one save file size if one would use "Open Office" or "Libre Office" Impress? (I didn't try it yet.) And "what if": What if we need to include e.g. five images (or charts that can't be remade in Excel in time), how would we best reduce the file size impact of those five images, if we needed to? I ask all this from an honest "business" perspective. I am no nerd or "Microsoft MVP" and I don't intend on delving into LATeX or similar yet. But that doesn't mean that I am not curious and very willing to learn. I am basically interested in (proven) best practices. Yes I know this question is lacking "initial research", but I think the perspective of my question is interesting and unique to a lot of people and if we intend to make SE a "Q&A" / Wiki kind-of reference site, this question might be a good way to "collect" advice on a question that has a very defined goal: Minimum file-size.

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• 64-bit Windows 7 gets stuck on logo screen on bootup

  - by Richard B

  I've had a PC running Windows 7 in my office which I'm not using at the moment (cause I'm working elsewhere as a consultant atm), I'm only accessing the PC using Team Viewer (http://www.teamviewer.com/) which means the PC has been running for quite some time now. I've restarted it maybe twice a week though. A few days ago I couldn't access it using Team Viewer and when I got to the office the screen was black with only the mouse pointer showing. The PC has four hard disks, three of them (all 1Tb) is using RAID 5. This is what I've done so far: I reboot and everything seems to load correctly. I get to a screen that gives me two choices - boot Windows normally or perform a startup repair. Choosing to boot Windows only gets me to the Windows 7 logo screen which only animates over and over again. Choosing to repair gets me to the repair screen that "checks for problems" and then it gets stuck on the "Attempting repairs..."-screen (I let it run for about 24 hours before giving up). What is the next step to take? I don't have any backups and no system restore points saved. I can access files and folders through a terminal window using a Windows 7 DVD so I guess nothing is lost yet... Please help me, thanks!

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• Permissions error when creating desktop shortcut

  - by Ryan M.

  Hey guys, I have a user that's got a weird permissions problem on Windows 7. He's trying to create a shortcut for Outlook on his desktop(he doesn't want it in his start menu or his taskbar...). If we right click the outlook.exe and do Send to Desktop, it works just fine. If we do a search for "outlook" in the search bar, and then try and drag and drop the outlook icon to the desktop, we get the error message "You need Permission to perform this action. You require permission from SYSTEM to make changes to this file: Microsoft Office Outlook 2007". Dragging and dropping other exe's onto the desktop work just fine. They create shortcuts without any problems. But if I try to do ANY of the Office programs (Word, Excel, Outlook, etc..) I get this permission error. Any ideas? He's using an A.D. account and he's in the local administrators group. He's an executive so he's not accepting "this isn't a real problem because I found another way to make a shortcut" as an answer. Any help is appreciated.

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• 2 Computers, same network, different outgoing speeds when uploading to internet?

  - by user117339

  I have 2 work machines in my office, a PowerMac G5 and a MacBook Air. Both behind an IPCop firewall. The PowerMac is connected through a gigabit switch, the MacBook Air is connected through a Netgear 802.11g access point that is then plugged into the gigabit switch. There is also a FreeNAS box, both machines are able to read and write files to it at close to their pipe speeds. The main problem is when I am trying to upload files to the internet at large. The G5 is only hitting 0.1 - 0.25 Mbps. The Macbook is able to hit 2-3 Mbps. The setup (G5 / IPCop / Network) has been the same for 5 years. The issues with the internet speed started about 3 months ago. I hadn't tested on the Macbook at this point. I had complained to the ISP, they said their modem needed a firmware update, did that nothing changed. Reset IPCop, turned off squid, etc. No changes. The ISP switched the office over to a better plan with a theoretical 6 Mbps up, still no change. At this point I tried testing the Macbook, and lo and behold there's the speed. But why? I have tried changing out everything, cables, switches, using another ethernet port on the G5, wiping the system, using DHCP, using manual IPs, changing DNS servers, etc. Nothing works. I figured that if there was something horribly wrong with the network, then internally I would find a similar issue, but that is perfect. iperf, ping, etc show no dropped packets and near saturation of the internal network. I'm at a loss as to what the heck is going on. Any ideas would be appreciated! Below are some screenshots of speedtest.net: G5: Macbook Air:

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• Outlook 2007 - Mailbox doesn't show my Items (like Calendar)

  - by cyntaxx

  Hi All, I have running an Exchange Server 2003 and 2 IBM Laptops (A&B)with XP SP3. On both Laptops Office 2007 is installed. Laptop "A" Outlook doesn't show me my Calendar and Notes entries in my mailbox tree on Laptop "A". I can click on the calenendar tab and the entries are there. On Laptop "B" it is working fine. I know that I can make a "rigth click" on "mailbox" and choose "create new folder". Than I select i.g. my calendar. It creates it, but I can't access it through my mailbox tree. Clicking on the Calendar tab works fine again. So, the mailbox is fine (I think). There must be failure with Outlook. I tried these commands here with no positive result. Outlook /cleanviews Outlook /resetfolders I want to avoid a repair installation of Outlook, because the whole office needs to be repaired. (And both laptops belong to my boss) :) Thanks, Toby

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• Domain joining debate for Outlook 2010 with Exchange 2007 on windows SBS 2008 for a user on a laptop that will travel a fair amount of the time.

  - by user71195

  I'm basically debating on whether or not to join the Domain on a Laptop, and was wondering if anyone has had a similar experience. If the computer were staying in the office, its a no brainer. Join the domain. In this case I have a user who will come into the office a few days a week, and work remotely the rest of the time. There is a working VPN using OpenVPN client/server, but it's not site-to-site. My knee jerk reaction is to not join the domain, so that the user can have 1 profile that they always use. In this configuration, should Outlook work properly with the user's domain account, and should the shared calendar still work (at least once inside the VPN)? My concern with joining the domain would be the inability to login to it when elsewhere. Is there maybe a way around this with caching or something? Would creating a second local login make sense for a user like this in any way? If so, why not just skip the domain join to begin with? Any thoughts on or experiences with this would be appreciated. Laptop OS Windows 7 (Not purchased yet.. pro if domain needed) Server SBS 2008, Exchange 2007 Outlook version 2010 Thanks for any help, Mike

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• Create DFS replica from a NAS drive

  - by Mark

  We have two offices, at two different locations. In one we have a NAS, with some shares. We also have a Domain Controller using Windows 2003 R2. We have setup a second Domain Controller using Windows 2003 R2 to put that in the second office. What we would also like is to replicate the NAS drive onto the second Domain Controller so in the second office they have a local copy, and that their changes are replicated back to the NAS. Is there a way to setup DFS replication to do this? Or will it only work with local folders on each Server? Update 1 Sept Base on the answer below, I think I need to add some clarification. The real issue is that the NAS which hosts the shared folder that we want to replicate is external to both servers. And we have a particular share mapped to say S: . In the replication setup it doesnt seem to accept network shares external to the server to be candidates for replication. I can understand why, I just need confirmation that DFSR will only work with block devices that are local on at least one server. Is this the case?

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• Windows 7 product key, which is the valid one - in registry or on a sticker?

  - by me how

  I am not too familiar with the software licensing and how this all works, but I have a question regarding Windows 7 and partially Office - generally Microsoft products. I have been asked to assist our IT guy who wants to collect all the product IDs for Windows 7 and Office. I haven't been given much details how to go about it and how to collect it. After a bit of research I have decided to use a freeware that pulls the software licenses out of the registry. I thought that was the easiest and would provide the most accurate product IDs. I've used Belrac Avisor to obtain all the informations. It turns out that about 25 machines use the same product key. I have asked if the company has bought a commercial license or something but there isn't anyone available at the moment who could answer my question. I have told the IT guy that there are 25 machines using the same product key and asked if that is alright. He told me to go around and write the product keys from the sticker(label) on each machine. I am just not quite sure if that's the right approach specially that the numbers do not match.... So, now I see that the numbers aren't matching and my question is in terms of software licensing which is the VALID and correct product key to provide if ever questioned about software license? Is it the number on the sticker or is it the number stored in the registry?

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• Printer spools but doesn't print

  - by DKNUCKLES

  I am having a bizarre issue with an end user who is unable to print to a USB attached printer. The environment is as Windows 7 machine with a Canon Pixma iP90 printer. The driver is installed (and has been re-installed several times), but whenever a print job is sent the printer spools but no printing ever occurs. The following is some relevant information I can confirm that the printer is spooling as the spool folder fills up, and the job "releases" and the spool folder empties I have turned off print spooling with no luck None of the features from the Canon utilities (ie Turn Printer Off) features work Computer recognizes the printer as being installed. When the cable is unplugged the printer icon grey's out in Devices and Printers Printer and cable are confirmed working as they work with other PC's in the office I have deleted the USB Root Hub devices and rebooted the machine with no luck No error messages are displayed or logged in the event viewer. The Canon diagnostics utility doesn't detect any problem and states the printer is functioning properly Printer is not shared User is able to print to other shared printers in the office Any help with this issue would be greatly appreciated.

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• Powerpoint not drawing in slide properly...

  - by commradepolski

  So got another issue to post about. I have a user here who uses powerpoint a lot, Office 07 with SP2. When he opens up the presentation, powerpoint opens fine without errors, but does not draw in the main slide properly. So to better explain that, the list on the left hand side, that shows the slides and what order they are in, loads up fine. You can see the slides and the content etc. When you click on a slide, to edit it, it does not draw in on the editing screen. Not really sure how to explain that. The screen where the work on the slide is done, is what is affected. This is a screen shot from my pc not the users. So instead of the screen saying "Click to add title" it would be improperly drawn such that if I were to drag an explorer window across it, it would leave a trail. I have tried reinstalling office, updating it, as well as giving the user a new windows image and nothing has helped. Any help or advice is appreciated.

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• setting up vpn server

  - by Lock

  I need help in visualising how to setup our VPN box when we move to our new network with Telstra. We have a safe@office 500P, which has a public IP and a private IP of 192.168.19.2. It is physically connected to our router, which has 4 different interfaces, one being 192.168.19.1. On the VPN box, we have a static route to forward everything to 192.168.19.1 which is the router, and from there it works out where to go. Now, we are moving to a Telstra WAN and things are setup a little differently. Our head office router has only 3 interfaces- 1 is for the link to the switch that has the fibre connection (so our route to the internet and other branches), 1 is for our 10.10.20.x network and one is for the local branch network. I really have no idea how to set this up as with the new setup, we will not have a port for it to plug into on the router. Could I just plug it into the 10.10.20.x network? Would I have to give it a public IP or can we just forward through the ports that it would use? Another suggestion was to VLAN our switch into two networks- one for the 10.10.20.x network and one for the network the VPN currently sits on (192.168.19.x), and setup the router to trunk between the port and the switch. Not sure how to do this. Sorry VPN's are definitely not my strong suit. Any advice appreciated!

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• Variable host IP address in iptables rule

  - by DrakeES

  I am running CentOS 6.4 with OpenVZ on my laptop. In order to provide Internet access for the VEs I have to apply the following rule on the laptop: iptables -t nat -A POSTROUTING -j SNAT --to-source <LAPTOP_IP> It works fine. However, I have to work in different places - office, home, partner's office etc. The IP of my laptop is different in those places, so have to alter the rule above each time I change place. I have created a workaround which basically determines the IP and applies the rule: #!/bin/bash IP=$(ifconfig | awk -F':' '/inet addr/&&!/127.0.0.1/{split($2,_," ");print _[1]}') iptables -t nat -A POSTROUTING -j SNAT --to-source $IP The workaround above works. I only still have to execute it manually. Perhaps I could make it a hook executing whenever my laptop obtains an IP address from DHCP - how can I do that? Also, I am just wondering if there is an elegant way of getting it done in the first place - iptables? Maybe there is a syntax allowing to specify "current hardware ip addres" in the rule?

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• VLAN across a router to give wireless access to remote sites?

  - by Don

  I've been looking online for this answer, but getting conflicting information. I was under the impression that you couldn't use a VLAN across a router, but maybe it's possible (according to some documentation I see online)? I was hoping someone could clear it up for me. Here's what I'm working with: We have a remote site with a handful of users. We recently gave them an access point (Cisco 1142n) for internal wireless. It's plugged into a switch and working fine (getting IPs from the same DHCP scope as the wired users are getting). Private wireless is set on VL50. At the home office we have private wireless for our internal network working and on VL50, with a test VLAN setup for VL60, which points to our DSL line for the time being. Both private and public wireless works fine internally (not crossing a router). VL50 is named the same at both sites for consistency in naming. If we wanted to give the remote site access to the public wireless (VL60), would that be possible across the routers? For more information, currently the site is connected to the home office via a T1 connection, Cisco routers on both ends. I didn't think it was possible due to the nature of VLANS being layer 2. But, I am from from an expert on this and would appreciate any instruction as to the actual truth of the matter. The end result I'm going for is, how to get our remote sites access to a public (outside) connection along with their private connection, without actually having a DSL (or similar type line) dropped at their location? Thanks in advance for your thoughts.

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