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• Spotlight on RIVA: CRM integration for Oracle CRM on Demand and Microsoft Exchange

  - by Richard Lefebvre

  Introducing Riva from Omni - an Oracle ISV partner specializing in Enterprise Management and Integration Solutions Riva delivers advanced, server-side integration for Oracle CRM On Demand and Microsoft Exchange or even Novell GroupWise. Riva allows Oracle customers to go beyond the standard Outlook plug-in to deliver additional value for the end user as they interact between Outlook and CRM On Demand. Riva syncs CRM On Demand to ALL Exchange mail apps, not just Windows Outlook.  So, whether customers are using Outlook 2010, Outlook Web Access (web client), Outlook 2011 for Mac, Apple Mail, Outlook on Citrix  or a mobile device, Riva's got them covered. There are no plug-ins to be installed, configured, managed and maintained on users' desktops, laptops as Riva delivers Server-side synchronisation for CRMOD and Exchange. The automation of CRM and Outlook integration will remove the reliance upon users to synchronise between the two with Riva handling this process. Riva allows administrators to define sync policies and apply them to individuals or groups of users depending on their sync requirements. Administrators will be able to determine and manage the exposure of the most pertinent detail to be synchronised between Outlook and CRM On Demand. Custom and organic contact filtering for large deployments i.e. Based on ownership, groupings and contact frequency, filters can be applied on what contact records are shared with the users. Riva provides the capability to synchronise CRM and Outlook beyond Contacts, Calendar entries and Email. The synchronisation can be extended to cater for  opportunities, quotes and custom objects for example within the Outlook interface. Riva SmartConvert Folders can automate the creation of opportunities and associated contacts for example if they don't already exist. This can facilitate a reduction in manual detail entry through quick association whilst also benefiting user adoption. From a mobile perspective, Riva allows users to view and manage their CRM On Demand contacts, calendar, tasks, opportunities and cases from iPad, iPhone, Android and BlackBerry devices.  Again, there are no mobile apps or additional plugins to install, configure or manage. We sync CRM On Demand to Exchange.  Because the mobile device is connected to an Exchange mailbox, the information automatically syncs down to the native address book, calendar and mail apps on the smartphone or tablet. Riva Datasheet for CRM On Demand Riva Brochure – Oracle CRM On Demand  Technical Knowledgebase & Riva Trial  http://kb.omni-ts.com/47/ Comparison to Outlook Plug-ins Riva Diagram – Riva Comparison with Outlook Plug-ins Contact: Wolfgang Berger - [email protected]

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• MDaemon vs Exchange (2007-2010). Which one should we choose ?

  - by Deniz

  We are at the verge of a mail server decision. We do currently use 2 mail servers : MDaemon 10 and Exchange 2003. We are planning to use a company and customer wide one point solution. Our main candidates are MDaemon 11 and Exchange 2007 or 2010. We would like to learn other users experiences on those solutions. The server-side experiences, the user-side experiences, feature set, TCO, support options etc. And if there were other solutions (like MDaemon 11 + Exchange or anything else) what would you suggest ?

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• Merging many documents into one in Word 2007: How to make each one start on a new page?

  - by Javier Badia

  I have 31 documents I need to merge into one, using Word 2007 on Windows 7. I read that you can go to Insert - Object - Text from file and select the documents you need. I did that and it worked fine. The thing is, each document is right against the last one. Is there any way to make it so each document starts on a new page, other than manually inserting page breaks? Here are some example pictures in case it's not clear. Suppose "document1" and "document2" are two documents I want to merge. How Word does it: How I want it to be:

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• Running Excel 2007 as admin on Win7 causes “There was a problem sending the command to the program”

  - by Flack

  I am running Excel 2007 on Windows 7 64bit. I need to run Excel as administrator so I have the "Run as Administrator" box in the Excel shortcut checked. Now, when I try to open an Excel file by double clicking, I get the following error: There was a problem sending the command to the program Excel opens fine after that, and I can open the file fine through Excel's File/Open menu. Why can't I open the file by double clicking? Some sites suggest changing a specific Excel option. I tried while checking/unchecking Excel's "Ignore other applications that use Dynamic Data Exchange (DDE)" but that didn't help. The issue goes away if I uncheck "Run as Administrator" but I want to be able to leave that checked. Any ideas?

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• Equivalent of LaTeX "eqnarray" in Microsoft Word 2007 equation editor?

  - by Niten

  In LaTeX one can use the eqnarray environment to display a set of equations aligned horizontally on their equality signs or other element, e.g.: \begin{eqnarray*} x &=& 5! \\ &=& 5 \cdot 4 \cdot 3 \cdot 2 \cdot 1 \end{eqnarray*} This will render as follows (notice the alignment of the equality signs): http://imgur.com/TxH0Y.png (Sorry, I don't have any reputation here yet so I'm not allowed to inline the image.) Is there a good way to achieve the same effect in Microsoft Word 2007's built in equation editor?

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• How to get back to having OPEN IN SINGLE INSTANCE" as default for Excel 2007?

  - by rweeks

  In June Mikhail asked the same question but the answer was how to do the opposite (make multiple instances the default). I am trying to get to an answer to Mikhail's question which I rephrase as :- I have same problem with 64 byte Windows 7 and Excel 2007. Excel always used to open in a single instance n o matter how/where I opened the sheets. Because of this I could always copy and paste, etc with full formatting, formulas, etc. Suddenly, Excel switched to opening everything in fresh, separate, multiple instances and destroyed the basic cut and paste options. Wasn't the original question how to go back to everything in a single instance ? I have been searching for the answer to that question (rather than the opposite) Richard

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• SharePoint 2007: Moving main site, to be a subsite - How can urls be redirected/changed?

  - by program247365

  The setup: SharePoint 2007 (MOSS Enterprise) on WINSVR03/IIS6 One site collection, with one access mapping (http://mainsite) currently I'm moving the main SharePoint site, in our one site collection, to be a subsite in a new site collection. I'm using SharePoint Content Deployment Wizard to complete this task (http://spdeploymentwizard.codeplex.com/). The Question So the main site http://mainsite being moved has many subsites, etc. I want to be sure that urls like this: http://mainsite/subsite/doclib/doc1.docx map to and redirect to the new url: http://newsite/mainsite/subsite/doclib/doc1.docx ? And furthermore: I'm aware of this - http://rdacollaboration.codeplex.com/releases/view/28073 , however is it IIS7 only? That'd wouldn't work for me. Looking at this question - http://serverfault.com/questions/107537/dealing-with-moved-documents-and-sites-in-sharepoint is the only one I see that is similar. Would an IIS redirect of http://mainsite to http://newsite/mainsite work only for the root url?

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• MDaemon vs Exchange (2007-2010). Which way should we choose ?

  - by Deniz

  We are at the verge of a mail server decision. We do currently use 2 mail servers : MDaemon 10 and Exchange 2003. We are planning to use a company and customer wide one point solution. Our main candidates are MDaemon 11 and Exchange 2007 or 2010. We would like to learn other users experiences on those solutions. The server-side experiences, the user-side experiences , TCO, support options etc. And if there where other solutions (maybe MDaemon 11 + Exchange or anything else) you could suggest ?

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• How to bulk mail-enable contacts from AD in Exchange 2007?

  - by George Hewitt

  Hello, We have several thousand 'contacts' setup in AD already for a faxing system. We're migrating to an online fax provider that uses e-mail rather than plain old telephone. So, we've bulk edited all the AD records so that the 'mail' attribute is populated with the right e-mail address in the right format. Now, how do we enable these contacts within Exchange 2007? I've looked through http://technet.microsoft.com/en-us/library/bb684891.aspx but that only seems to talk about manually editing the CSV output to specify the external addresses. AD already knows the external e-mail addresses - I just need the info in Exchange! Any thoughts?

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• How to bulk mail-enable contacts from AD in Exchange 2007?

  - by George Hewitt

  We have several thousand 'contacts' setup in AD already for a faxing system. We're migrating to an online fax provider that uses e-mail rather than plain old telephone. So, we've bulk edited all the AD records so that the 'mail' attribute is populated with the right e-mail address in the right format. Now, how do we enable these contacts within Exchange 2007? I've looked through http://technet.microsoft.com/en-us/library/bb684891.aspx but that only seems to talk about manually editing the CSV output to specify the external addresses. AD already knows the external e-mail addresses - I just need the info in Exchange! Any thoughts?

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• How to build this project?

  - by Ali Shafai

  Hi, I've been a visual studio developer for long and just trying to understand how things are in linux/unix worl. I found an open source project (Gcomandos) in source forge and tried to build it. when I download the source, I get these files: 16/02/2007 05:16 PM 25,987 aclocal.m4 16/02/2007 05:17 PM 127,445 configure 16/02/2007 05:16 PM 1,925 configure.ac 17/03/2010 03:48 PM <DIR> gComandos 16/02/2007 05:16 PM 332 gcomandos.pc.in 25/11/2006 10:03 PM 9,233 install-sh 16/02/2007 05:16 PM 353 Makefile.am 16/02/2007 05:17 PM 20,662 Makefile.in 16/02/2007 05:16 PM 1,019 Makefile.include 25/11/2006 10:03 PM 11,014 missing I am now lost. I tried making the .am or the .in files, but GnuMake says there is nothing to make. I tried running the shell scripts, but I got errors. Any guidance appreciated.

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• c# find mail by from mail

  - by Sebastian

  Hi! How to find items in Outlook inbox by from email? This version works and finds email: String sCriteria = "[From] = 'Sebastian Nowak'"; Outlook.Items filteredItems = inbox.Items.Restrict(sCriteria); This version doesn't work, doesn't find any mail: String sCriteria = "[From] = '[email protected]'"; Outlook.Items filteredItems = inbox.Items.Restrict(sCriteria); How do I should search by email from wich mail was sent.

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• Need to search email body for regex using VBA

  - by user6620

  I am trying to write a script that I can run from a rule withing outlook. The goal of this script is to search the email body for a regex pattern, \d{8}-\d{3}\(E\d\) in this case. I want to take that pattern and see if a folder with the name of the match exists and if not create one. I am not super familiar with VBA as I write mostly in python. I have copied and pasted the following bit of code together but at this time I am unable to get the MsgBox to appear when I send an email with 20120812-001(E3) in the body. I have two different versions below. --version 2-- Sub Filter(Item As Outlook.MailItem) Dim Matches, Match Dim RegEx As New RegExp RegEx.IgnoreCase = True RegEx.Pattern = "\d{8}-\d{3}(E\d)" If RegEx.Test(Item.Body) Then MsgBox "Pattern Detected" End If End Sub --Version 1-- Sub ProcessMessage(myMail As Outlook.MailItem) Dim strID As String Dim objNS As Outlook.NameSpace Dim objMsg As Outlook.MailItem Dim objMatch As Match Dim RetStr As String Set objRegExp = New RegExp objRegExp.Pattern = "\d{8}-\d{3}\(E\d\)" objRegExp.IgnoreCase = True objRegExp.Global = True strID = myMail.EntryID Set objNS = Application.GetNamespace("MAPI") Set objMsg = objNS.GetItemFromID(strID) MsgBox objMsg.Body Set objMatch = objRegExp.Execute(objMsg.Body) MsgBox objMatch End Sub

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• How to change type of information for a Title column in SharePoint MOSS 2007 List?

  - by Ruba

  I created a calendar in SharePoint MOSS 2007 that is connected to my Outlook. I added a custom column “Person” to this list and the type of information in this column is: Person or Group. In SharePoint I can hide Title column and in Calendar View show this Person field as Month View Title. So I can see on the calendar who is working that day. Problem is in Outlook. It seems like Outlook doesn’t know a thing about custom fields. In Outlook I can see only Title and few other fields. I could rename Title field to Person, but I can’t change type of information that it contains. By default it is text field and no way to change it to Person or Group. If I could change those “default” column types, then I think my problem would be solved. I know it is possible. I created a custom list, but this list has also those “sticky” Title, Created By and Modified By columns that can’t be changed or removed. Maybe I have to create a custom list with some other program or code? Please help! Thanks in advance!

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• How to auto-cc a system email account any time a user creates an appointment

  - by Ferdy

  I will not bother explaining my full architecture or reasons for wanting this in order to keep this question short: Is it possible to auto-cc a certain email account any time a Exchange user creates an appointment or meeting in his own calendar? Is it possible using rules? Our Exchange 2007 server is outsourced, I cannot change the configuration or install plugins server-side Preferably, it still should work server-side, because users may use the Outlook client but also Outlook Web Access Is there any other way, perhaps using group policies? My conclusion so far is that the only viable way to accomplish this is to build an Outlook add-on. The problem there is that it will need to be managed for thousands of desktop users and that the add-on will not work when using another client (OWA, mobile). An alternative architecture could be to pull the information from the user's calendar on a scheduled basis. Given that we are talking about a lot of users, scalability is a major issue, this has also been confirmed by Microsoft. Can you confirm that my thinking is correct or do you have any other solutions?

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• Can't pop3 from exchange server after a reboot

  - by BLAKE

  Last night I shutdown my Exchange 2003 Virtual Machine, I added a new VHD (For backups), and booted it again. Now I can't POP3 email from it with Outlook 2007. In Outlook I get the error: Task '[email protected] - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).' Does anybody know what is wrong? All I did was a reboot. I haven't formated the added disk. There are no weird errors in the event log. I can still send mail with Outlook over port 25. I can send and recieve mail with OWA. I can POP3 the mail to my phone (it take about 15 minutes after sending a message, but I do get it eventually). EDIT: The 'Microsoft Exchange POP3' Service says that it is started but if I stop it and try to start it again, it fails saying 'Could not start the Microsoft Exchange POP3 service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion.' I did some googling and someone on exchangefreaks.com said that if I use task manager to 'End Task' on inetinfo.exe, then I can start the POP3 service fine. Does anyone know what causes this problem? I am fine for now since I did get the Service started, but If it does this after every reboot...

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• Adobe Reader Wants Sensitive Email Details

  - by KDM

  When I run Adobe Reader, it tells me: Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client. I have a couple of issues with this: 1) It presupposes everyone has Microsoft Office installed. Not all home users have the budget or inclination for this. 2) It presupposes everyone wants Microsoft Outlook to be their default mail client. 3) I have Microsoft Office (incl. Outlook) installed and set as my default mail client. Even if I make it the default mail client from within the Adobe Reader Preferences, that doesn't stop the dialog appearing. 4) I thought I'd give Adobe Reader a new email address in the preferences, just to get it to stop bugging me. I notice, though, that it want's the SMTP and POP addresses and the account password? They have got to be kidding? I just want to view PDF files. How do I get the message to go away without telling Adobe my life story, giving them my mother's maiden name, my favourite movie, my place of birth, the name of my first goldfish and emptying the contents of my wallet for them?

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• Google Apps Sync bloated PST file to 14GB

  - by James S

  Back story: I have Outlook connected to my Google Apps email and noticed that some mail never got migrated from my original PST file. I found some VBA code online that compares mail in different PST folders, modified it to find missing and copy those to the target folder. I ran it folder by folder and moved missing mail. Before the exercise the Google Apps PST was about ~4GB and after it was ~4.7GB. Problem: I left Outlook open so Google Sync can copy it online. 24 hours later the Google Apps PST file bloated to 14GB+ and none of the mail has been synced to the cloud. I know that there should be at most ~5GB of mail. Why is the rest of the space being taken up? Funny thing is Gmail shows 3GB as being used online. What I tried: I emptied the deleted items folder and recycling bin I've run Outlook compact PST and it didn't work. I tried SCANPST.exe on the PST and it didn't work. I re-ran compact PST and it didn't work (after SCANPST found and fixed a few errors) Any ideas out there on what caused the problem and how to solve it?

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• Replacement for public folder workflow, I'm confused as to how sharepoint does it.

  - by RodH257

  For years Microsoft has been slowly phasing out public folders, perhaps exchange 2010 really is the LAST TIME they'll be shipped... I've heard sharepoint is the replacement, but I don't understand full, can someone give me an idea of how to replace this workflow? In our office, we have projects, they have a project number, ie 10353. Each job folder has a public folder, organized in a hierachy like Projects Year Folder Subfolders The main subfolder we use is for genera correspondence. When an email is received that relates to a project, it is dragged and dropped (or right click move to) a public folder. Adding public folder favourites for each user helps this. When an email is sent, we have a custom email form, which is the default email form, but with a project number field next to the subject line. When you enter the job number in there, it carbon copies our filing system in, which reads the job number and puts the email in the public folder for you. if you need to refer to emails, you go to public folder and find them there. This isn't the best with large jobs, but it works ok. Now, I have limited experience with sharepoint (well, WSS), we've used it to do some neat discussion boards/polls etc as an intranet site, but I haven't seen much of its integration with outlook. The great thing about our solution is how tightly it integrates with outlook which is exactly where the emails are. If you want to forward an old email, you go to public folder and forward it, simple. Any solution that replaces it should be at least as easy as this. Improvements we would like would be to have better searching of emails, better support in exchange (ie future version) and also, custom forms in outlook are being phased out (the VBA kind), so avoiding these would be good. Does sharepoint do this? or what solutions do this kind of thing?

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• Office 365 - Outlook shows Global Address List clicking "Rooms" during a meeting request

  - by TheCleaner

  This appears to be a "known" issue, but apparently no fix for it. However, I've been impressed before at the tenacity of the experts here to figure out an answer/fix. ISSUE When booking a New Meeting in Outlook (2013 or 2010) and choosing the Rooms button: The default list that opens is the Offline Global Address List: Which means a user has to change from the Offline Global Address List to the All Rooms list as shown here in order to easily pick from the list of actual rooms/resources: This isn't the default however for On-Premise Exchange servers. They default "correctly" to the All Rooms list when you click the Rooms button in the meeting request. While the option of using the Room Finder is there and does work, users have to know to click the Room Finder choice and it doesn't fix the actual root issue here. MY RESEARCH A few links I've found: http://community.office365.com/en-us/forums/158/t/41013.aspx http://community.office365.com/en-us/forums/148/p/24139/113954.aspx http://community.office365.com/en-us/forums/172/t/58824.aspx It was suggested that it might be that the "msExchResourceAddressLists attribute has incorrect value set". I checked my config by running: Get-OrganizationConfig | Select-Object ResourceAddressLists and the output was what it should be: ResourceAddressLists -------------------- {\All Rooms} QUESTION Does anyone have a fix that will make the All Rooms list be the default list when clicking the Rooms button in Outlook when using Office 365 / Exchange Online?

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• Error setting up Blackberry Internet Service with Outlook Web Access

  - by Travis

  I'm trying to set up Blackberry Internet Service to connect to our Windows SBS2003 outlook web access. I've tried every possible combination of credentials by I always get the same error: An error occured during email account validation. Please check your information and try again. If the error persists please contact your System Administrator. The fields are the following: Outlook Web Access URL: http://mail.domain.com/exchange (I've also tried just using the IP address http://000.000.000.000/exchange with no effect). User Name: JohnDoe (same as OWA login / domain username - I've also tried DOMAIN\JohnDoe) Email Address: [email protected] Mailbox Name: This one confused me a little bit, but it seems it should be the same as the domain username (eg. JohnDoe). I've also tried DOMAIN\JohnDoe, and a number of other things. No matter what I do, I get the same error message. At this point, I'm basically just trying things, because I don't really know how this service is supposed to work. Does anyone know what causes this particularly vague error message, and what I can change either in my email settings or on our exchange server to resolve this?

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• How to backup GMail contacts with avatars?

  - by WooYek

  I have a an Android phone synced with GMail account, once or twice all my contacts where deleted from both. Fortunately I had a CSV backup of those contacts, unfortunately I made custom avatars for some of those contacts, and these are gone. How to do a complete backup of contacts (with avatars) so they can be kept safe? PS. I occasionally use Outlook 2007 via IMAP connection, maybe it can be utilized somehow?

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• Taglocity install error

  - by jonathanblack

  When I run the installer for both taglocity 2 and 3, during the installation I get the following error: Error 1001: Exception occurred while initializing the installation: System.Configuration.ConfigurationErrorException: Configuration system failed to initalize. When I try to continue with the installation by clicking OK, a dialog appears with the title ADX Loader with the message: The system cannot find the file specified. Clicking OK causes the installation to roll back. I’m using Outlook 2007 on Windows XP.

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• Plugin Framework - can there be too many addin assemblies?

  - by spooner

  Hi, The product I'm working on needs to be built in such a way that we have a quote engine driven by a pluggable framework. We are currently thinking of using MAF, so we can leverage separation of the host and addin interfaces for versioning. However, I'm concerned that we'd have lots of assemblies, it's likely that we'd have one for each quote engine addin - of which there could be 100 going forward, we also need to support multiple versions, so there could be lots of assemblies in total. The quote engine also uses WF to drive it, which means each AppDomain for each addin will need a workflow runtime associated with it. This seems quite heavyweight, however we can unload unfrequently used addins. Does this seem like a good design? We've also looked at a single AppDomain solution using an IOC container to load addin types, but I'm concerned that we won't be able to unload any of the assemblies, given their quantity.

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• Office365 SPF record has too many lookups

  - by Sammitch

  For some utterly ridiculous administrative reasons we've got a split domain with one mailbox on Office365 which requires us to add include:outlook.com to our SPF record. The problem with this is that that rule alone requires nine DNS lookups of the maximum of 10. Seriously, it's horrible. Just look at it: v=spf1 include:spf-a.outlook.com include:spf-b.outlook.com ip4:157.55.9.128/25 include:spfa.bigfish.com include:spfb.bigfish.com include:spfc.bigfish.com include:spf-a.hotmail.com include:_spf-ssg-b.microsoft.com include:_spf-ssg-c.microsoft.com ~all Given that we have our own large-ish mail system we need to have rules for a, mx, include:_spf1.mydomain.com, and include:_spf2.mydomain.com which puts us at 13 DNS lookups which causes PERMERRORs with strict SPF validators, and completely unreliable/unpredictable validation with non-strict/badly implemented validators. Is it possible to somehow eliminate 3 of those include: rules from the bloated outlook.com record, but still cover the servers used by O365? Edit: Commentors have mentioned that we should simply use the shorter spf.protection.outlook.com record. While that is news to me, and it is shorter, it's only one record shorter: spf.protection.outlook.com include:spf-a.outlook.com include:spf-b.outlook.com include:spf-c.outlook.com include:spf.messaging.microsoft.com include:spfa.frontbridge.com include:spfb.frontbridge.com include:spfc.frontbridge.com Edit² I suppose we can technically pare this down to: v=spf1 a mx include:_spf1.mydomain.com include:_spf2.mydomain.com include:spf-a.outlook.com include:spf-b.outlook.com include:spf-c.outlook.com include:spfa.frontbridge.com include:spfb.frontbridge.com include:spfc.frontbridge.com ~all but the potential issues I see with this are: We need to keep abreast of any changes to the parent spf.protection.outlook.com and spf.messaging.microsoft.com records. If anything is changed or [god forbid] added we would have to manually update ours to reflect that. With our actual domain name the record's length is 260 chars, which would require 2 strings for the TXT record, and I honestly don't trust that all of the DNS clients and SPF resolvers out there will properly accept a TXT record longer than 255 bytes.

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