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• Word 2007 won't run, tries to reinstall, fails with error 1402.

  - by eidylon

  Okay, this problem has been plaguing this computer for a while now. We tried googling, and none of the answers found helped to solve the problem. So, I am now posting the answer here for posterity. Office 2007 Home/Student edition was installed on the computer, running Vista (32-bit). One day, Word just up and stopped working. All the other programs continued to operate as expected. But every time you would click the icon for Word, it would pop up an install dialog, with a message reading "Preparing to install...". After a few minutes of the little progress bar going and going, it errors out, and gives error 1402, something to the effect of unable to access registry key HKEY_Local_Machine\Software\Classes\.wll\.... Searching around, every answer i found had to do with reassigning the permissions on this key, giving full rights to SYSTEM or to Everyone, and propagating the changes down to all sub-keys. When ever this was attempted though, it would tell us that we were unable to access the key due to permissions, even though we had run regedit as Administrator and are logged on with an administrative account. We also tried uninstalling Office and reinstalling it, as well as doing a repair install. Both these attempts also threw the same 1402 error. Also of note was that the executable for Word (winword.exe) was MIA and no longer to be found in the Office install directory.

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• Why does a document in Word 2007 stop recognizing the mouse after the document loses focus?

  - by alt234

  When I open a document in Word 2007, everything works fine, I can edit, highlight text, etc. However, the instant Word loses focus, when I focus back the document doesn't recognize anything the mouse does. The tabbed menu at the top seems to recognize the mouse but the document itself does not. I can scroll through via the scroll-wheel and I can type. However, typing just shows up where the mouse cursor last was before focus was taken away. I've tried clearing some word data registry keys. I've also found that some Word Add-ins can cause problems. LaserFiche is one I see mentioned a lot. As far as I can tell I have no add-ons though. Any ideas? It's crazy-annoying. UPDATE- - Word is the only program that has this problem - Typically I have Toad (Oracle DB management app), an XP virtual machine with various apps running on it, Skype, Google Talk, and maybe a handful of other programs at any given time open... Windows Media player, Outlook. - Yes, this happens even if nothing else is running. From a fresh restart as well. - I'm running Vista 64 with SP1 - According to Windows Update, I have the latest of everything. This has been happening for a couple of months now. Just never took the time to look into because I usually never have to use word.

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• How do I do a mail merge that includes images? (Maybe in Word 2007)

  - by Ian Ringrose

  I am trying to find out the practicalities of doing a mail merge when each “record” to be merged on includes some images. I need to: print letters And envelopes Both the letters and the envelopes have: Fixed text Fixed images Text that come from the mail merge record Images that come from the mail merge record I don’t know if all images will be the same size for every record, so a bit of simple “on the fly” automatic formatting may be needed . I need to be able to repeat a single item if I get a problem (e.g when folding the letter). What problems am I likely to have? Is Word 2007 up to this sort of mail merging, or should I be looking at a report writing tool? How do I restart a print run after a printer jam etc? What format should I store the “records” and there images in? E.g Can standard software cope with images that are stored in separate files named after the “CustomerId” that is in the “record” (I can write custom software if needed, but would rather use standard “of-the-shelf” software for the printing, I am planning on custom software for the data creation, so can output in whatever format is needed)

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• HTG Explains: What’s the Difference Between CC and BCC When Sending an Email?

  - by Chris Hoffman

  The CC and BCC fields when sending email work similarly. CC stands for “carbon copy,” while BCC stands for “blind carbon copy.” While these terms may have been immediately obvious when email was invented, they’re antiquated today. CC and BCC are both ways of sending copies of an email to additional people. However, you can also send copies of an email to additional people by specifying multiple addresses in the To field. How To Play DVDs on Windows 8 6 Start Menu Replacements for Windows 8 What Is the Purpose of the “Do Not Cover This Hole” Hole on Hard Drives?

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• Import outlook emails into thunderbird.

  - by Jeff

  Hi, I have stored my email from outlook as single messages, i.e., xxx.msg format. I am wondering if there is any way to import those email into thunderbird? Do I just need to copy them into a specific folder? A bit clueless right now. Many thanks, Jeff

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• Make Thunderbird show message list like Outlook?

  - by wag2639

  Does anyone know how to change the layout (either option or extension) for Thunderbird 3 to make it look like the default layout in Outlook? Basically, in Vertical View, I can get my Folders on the left, next to a 2 line listing of each message (Sender and Time line 1, Subject on line 2), and Message Pane on right? If not, I'll also take as Notes links to guides on how to make my own extension.

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• Is it possible to use Google translation services in Outlook and Office 2010

  - by JL

  I like the fact that MS Office 2010 and Outlook 2010 have translation options, what I would prefer though is to use Googles translation services which are a lot better than Microsoft Translation, is this possible?

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• A Save As Window pops up when I try to do things in outlook and word

  - by Ólafur Waage

  Whenever I try to click a message in Outlook 2003 or do "New Message" I get a Save As file window and the program stops responding. This also happens when I try to open Word files. I've tried rebooting and I've tried to go through the repair process on the Office install disk.

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• Connect Google Apps Email from Outlook via Linux ipTables

  - by Jean

  Hello, I have set up my google apps email on my outlook and I want it to connect to the google server and fetch my mails using SSL POP3 Ports 995, 465 both TCP and UDP are open. But it still not working. The server has 2 NIC, one for LAN and the other for External. Please provide assistance on solving this issue. Thanks Jean

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• Using SharePoint label to display document version in Word 2007 doesn't work when moved to another l

  - by ITManagerWhoCodes

  I am surfacing the Document Library version of a Word 2007 document by creating a Label ({version}) within the content type of the Document Library and adding it as a Quick-part Label in the Word 2007 document. This works great. The latest version always shows up when I open the Word document. I also added this Version quick-part field to the footer of the Word document and then added this document as a document template to my content type, "ContentTypeMain". Now, I can go to my Document Library and I can create a New instance of "ContentTypeMain" with the Version field automatically there. This works great as well. However, if I create another Document Library and add the same Content Type, "ContentTypeMain" to it, the value of the Version quick-part doesn't update or refresh. The only way is to add another copy of the Label quick-part. It seems like the Quick-Part Label that maps to the Document Library Version is unique to the Document Library. My application dynamically creates subsites using site definitions and list templates. Thus the document library in each of the subsites are all being created from the same List Template. I inspected the XML files under the hood of the Word Document and it does look like there is a GUID attached to the Quick-Part Version field.

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• Access 2007 DAO VBA Error 3381 causes objects in calling methods to "break".

  - by MT

  ---AFTER FURTHER INVESTIGATION--- "tblABC" in the below example must be a linked table (to another Access database). If "tblABC" is in the same database as the code then the problem does not occur. Hi, We have recently upgraded to Office 2007. We have a method in which we have an open recordset (DAO). We then call another sub (UpdatingSub below) that executes SQL. This method has its own error handler. If error 3381 is encountered then the recordset in the calling method becomes "unset" and we get error 3420 'Object invalid or no longer set'. Other errors in UpdatingSub do not cause the same problem. This code works fine in Access 2003. Private Sub Whatonearth() Dim rs As dao.Recordset set rs = CurrentDb.OpenRecordset("tblLinkedABC") Debug.Print rs.RecordCount UpdatingSub "ALTER TABLE tblTest DROP Column ColumnNotThere" 'Error 3240 occurs on the below line even though err 3381 is trapped in the calling procedure 'This appears to be because error 3381 is encountered when calling UpdatingSub above Debug.Print rs.RecordCount End Sub Private Sub WhatonearthThatWorks() Dim rs As dao.Recordset set rs = CurrentDb.OpenRecordset("tblLinkedABC") Debug.Print rs.RecordCount 'Change the update to generate a different error UpdatingSub "NONSENSE SQL STATEMENT" 'Error is trapped in UpdatingSub. Next line works fine. Debug.Print rs.RecordCount End Sub Private Sub UpdatingSub(strSQL As String) On Error GoTo ErrHandler: CurrentDb.Execute strSQL ErrHandler: 'LogError' End Sub Any thoughts? We are running Office Access 2007 (12.0.6211.1000) SP1 MSO (12.0.6425.1000). Perhaps see if SP2 can be distributed? Sorry about formatting - not sure how to fix that.

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• How to suppress an unwanted external Autodiscover lookup?

  - by chris

  In a small network with Exchange 2007, when starting Outlook 2010 (and once in a while afterwards), users get a prompt to confirm that it's safe to get account configuration information from cpanelemaildiscovery.cpanel.net/autodiscover/autodiscover.xml (I could read in a couple of forums that there is a bug in cpanel, but that's beside the point.) I'm puzzled because I can't find any autodiscover DNS entries anywhere, neither internally nor externally. The only hint is that we use an external hosting company for our website and for one single email address, which runs on cpanel. So I guess that Outlook makes an external DNS query to test all entries? It reates a lot of confusion for the users and frankly I'm not too happy that the external hosting company gets contacted by all our users. How can I suppress this behavior? Thanks

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• Downloading attachments from OWA?

  - by Jitendra vyas

  How can you download all attachments in an e-mail at once using Outlook Web Access?

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• How do I get my server to recognise a change in users?

  - by Gareth

  I'm new in post running a small charity. As a result I've inherited a system from the previous manager that was poorly run. In my enthusiasm to change login details etc. I appear to have killed my microsoft outlook account. When trying to access outlook it prompts me for my user name, domain name and password - which I'm obviously not filling in correctly because it's not accepting my answers. Is there a way to determine that information from the server side? I have access to the server and the staff computers.

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• Are newly installed fonts in an email going to be displayed properly on another computer?

  - by Mehper C. Palavuzlar

  I have downloaded and installed a new font family (Gentium) on my machine. I want to use this font in some of my email correspondences. When I compose an email in Outlook 2007 with these fonts and send it to someone, is he going to be able to display it properly (I mean, with the same fonts, just the same as I can see the email)? I'm assuming the addressee doesn't have this font family installed on his machine. Does it matter if the addressee uses Outlook or a web-based email?

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• Recommendations for Spam Filter

  - by dotdev

  We are currently using MxGuardDog for spam filtering. It works by pointing our MX records at their mail servers. The service seems pretty good, it keeps out the obvious spam, but I would still say it let's through mail that to me is spam, but I accept that on the surface those emails may not flag any of the universally recognised indicators for spam. If an email comes through that I believe is spam, I can login to the Web Console and blacklist the email/domain. However, 99% of the time I don't because it's inconvenient - or, should i say, it's far less convenient than a button in Outlook that allows me to report the email/domain as spam. So, what we're looking for is a similar service i.e. cloud spam filtering that has an Outlook plugin so that Administrators/Users can report spam. We are only a small company, 10 users, so cost is of course an issue for us. Many thanks dotdev

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• Issue with emails with attached emails.

  - by Jake

  There is this problem with our email in my organisation that happens to some people. When a remote sender sends an email that has an attached email, the reciever gets the email but the attached email is blank. The recieving mail server is MDaemon Pro. I also notice that the email header could be corrupted. I checked the MDaemon KB and find nothing regarding this issue. but I also highly doubt that this is an MS Outlook 2007 issue. Anyone have any ideas? Putting this issue aside, I feel that we really should not attach emails to emails. There is a reason for the "Forward" button. I can't understand why is it so difficult for them to just forward that email instead of drag and drop one into the other using outlook. Furthermore, if the attached email also has its own attachments, the resulting nesting will be quite unbearable. Don't you think so?

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• Change Default Email Delay - Adding Marcro to the Correct Toolbar in a NEW Message

  - by PhilipB

  Please refer to this article: Outlook: Change default email delay for "Do not deliver before" feature But, how do I add this macro to the toolbar for a new email message?? I can add it to the toolbars that show in the main Outlook window but not on the toolbar in a new message. Does using Word as the editor have anything to do with this? Does that mean that I need to create the macro in MS Word? I need it on my toolbar in a new message window, please...

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• Email bounce back 550 5.1.1 recipient rejected

  - by Stan

  A client recently switched to Exchange Server / Outlook for their email. Since then emails from my company to any email address at their company bounce back from the System Administrator with this error: Your message did not reach some or all of the intended recipients. Subject: Email Solution Sent: 12/12/2012 11:08 AM The following recipient(s) cannot be reached: '[email protected]' on 12/12/2012 11:08 AM 550 5.1.1 <[email protected]> recipient rejected Looking in the Message Options of the bounce back email shows no data in the Internet Header field. My client's IT guy says we're not being blocked, but I cant think of any other reason the bounce would occur. Any suggestions on what questions to ask or how to fix this would be helpful. I'm using a desktop version of Outlook 2007 and connecting through my ISP. Thanks.

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• Exchange 2010 user not receiving mail from another user

  - by eth0

  I have an Outlook 2010 user who can't receive email from another Outlook 2010 user. They are both in the same mailbox server in the same network. They can both send and receive email to anyone else in the organization. One just can't receive from the other. It's very strange. Exchange server was recently migrated from 2007 to 2010 but one of the users described is a new hire which was created on the 2010 server. I have other new hires created on the 2010 server that work fine. I tried having the user send from OWA and it still doesn't get through. What else can I do to troubleshoot this issue? Thank you.

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• Outgoing email getting stuck in outbox and sent out multiple times.

  - by Alain

  I have someone with 3 accounts on Outlook - one of them is giving trouble, in that when sending mail from it, it gets stuck in the outbox, saying it hasn't sent yet. When it finally does send off, he gets reports that about 10 copies have been received. The webmail associated with that account works fine, which means the hosting company (Godaddy) hasn't been helpful in solving this problem. It seems to be an Outlook issue. The other two email accounts (one of which is also a Godaddy email), work normally.

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• User account automatically filling up with dead.letter file

  - by jeroen

  I have one user account on a server with about 400 accounts that is filling up automatically. The dead.letter file in the users home directory automatically grows until the account is full (about 10 - 40 Mb per day). The user is using Microsoft Outlook to send and receive mail. What can be causing this and how can I avoid it from happening? Right now I have an emergency cron-job to delete the file but I would like "real" solution. Edit: The server version is Red Hat Enterprise Linux ES release 4 (Nahant Update 4) Edit 2: It seems mainly spam and I see different mailer headings (from php to Outlook Express) and a frequent appearing header is [email protected] Update: I have asked the hosting provider where I use that dedicated server to look into the problem as well, as it's their Control Panel that could be a cause of the problem.

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• gmail download by POP3 won't download all emails. How to reset all emails to not downloaded so that ALL will download?

  - by Rob

  I want to download emails from gmail using POP3 with Outlook Express. It downloads about 350 or so emails but doesn't download the remainder - there are over 2000 emails. The emails downloaded are not recent. I've tried disabling and re-enabling POP options in the settings in gmail itself but this doesn't fix the issue. Any ideas? Failing that I would use IMAP. I would try to then copy it locally on my machine to the standard POP Inbox folder in Outlook Express so that Express Archiver (a separate program) can then archive each email as a file with meaningful file names (e.g. subject, sender). I want to download email because I archive back it up with project work material it relates to, so it is all in one place.

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• Recover data from OST file

  - by Daniel Hilgarth

  I need to recover some mails from a backed up OST file. Unfortunately, I deleted the corresponding IMAP mail account from Outlook. When I recreate the mail account and replace the created OST file with my backup I get the following error message: The file {path}.ost cannot be accessed because it has been configured for use with a different mailbox. How to solve this problem? Please don't suggest a OST to PST tool unless you know it works. I tried numerous of those tools from dubious looking websites and none worked. Please note: I am using Outlook 2013 Preview.

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• Exchange 2010 Autodiscover/OAB update issue

  - by bulldog5046

  Mid way through migration from 2003 to 2010 and with a few test users on 2010 i've noticed that the OAB is not being downloaded to outlook clients. I've checked the URL's are configured, addded both our CAS servers to the web based distribution list for the OAB and assigned the OAB to 2 mailbox databases we use but when i use outlook 'Test E-Mail AutoConfiguration' test i still see that the autodiscover says "OAB URL: Public Folder" even though i've now deselected the option. I've ran Test-OutlookWebServices to which i was getting an OAB error about no URL in the autodiscovery but having just re-ran it now appears fine, yey the autoconfigure test still does not. Does anyone have any idea why i'm getting this discrepency?

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