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  • Add multiple payment options in Google Product feed XML

    - by crmpicco
    In my Google Product feed I have both Visa and MasterCard listed as accepted payment methods. Is it possible, and is there any benefit, in adding the remainder of my payment options; American Express, Delta, Maestro etc. <g:payment_accepted>Visa</g:payment_accepted> <g:payment_accepted>MasterCard</g:payment_accepted> I can't find anything in the specification that mentions the payment methods. My feed applies to the UK, US and EU.

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  • The Benefits of JD Edwards Latest Product Version

    During this session, Fred speaks with World customer Dave Hyzy, Director of IT for Benderon Development and John Schiff, VP and GM for JD Edwards World about how the first new major release for World in almost 10 years will be significant component to the future roadmap of the product, how the merger with Oracle has positively effected them, and how Oracle continues to have the best interests of its customers at heart.

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  • IntellIJ editor doesn't appear

    - by neveu
    I updated my IntellIJ install to the latest version (11.1.4) and now the Editor window doesn't appear. Double-clicking on the file, jump-to-source, nothing happens. No error message, it just doesn't appear. If I double-click on an xml layout file the preview window works, but no Editor window. Have installed and reinstalled; went back to an earlier version and it doesn't work there either. I'm at a loss. Any ideas? Update: Editor works if I create a new project. Update 2: idea.log file includes this (I don't know what ins.android.sdk.AndroidSdkData is): 2012-11-04 20:40:52,481 [ 2677] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/macros.xml file is null 2012-11-04 20:40:52,481 [ 2677] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/macros.xml 2012-11-04 20:40:52,482 [ 2678] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/quicklists.xml file is null 2012-11-04 20:40:52,482 [ 2678] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/quicklists.xml 2012-11-04 20:40:52,564 [ 2760] INFO - pl.stores.ApplicationStoreImpl - 76 application components initialized in 1285 ms 2012-11-04 20:40:52,575 [ 2771] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/customization.xml file is null 2012-11-04 20:40:52,575 [ 2771] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/customization.xml 2012-11-04 20:40:52,674 [ 2870] INFO - ij.openapi.wm.impl.IdeRootPane - App initialization took 3385 ms 2012-11-04 20:40:53,136 [ 3332] INFO - TestNG Runner - Create TestNG Template Configuration 2012-11-04 20:40:53,138 [ 3334] INFO - TestNG Runner - Create TestNG Template Configuration 2012-11-04 20:40:53,253 [ 3449] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/dynamic.xml file is null 2012-11-04 20:40:53,253 [ 3449] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/dynamic.xml 2012-11-04 20:40:53,280 [ 3476] INFO - api.vfs.impl.local.FileWatcher - 1 paths checked, 0 mapped, 202 mks 2012-11-04 20:40:53,366 [ 3562] INFO - ellij.project.impl.ProjectImpl - 137 project components initialized in 403 ms 2012-11-04 20:40:53,563 [ 3759] INFO - .module.impl.ModuleManagerImpl - 4 modules loaded in 197 ms 2012-11-04 20:40:53,625 [ 3821] INFO - api.vfs.impl.local.FileWatcher - 6 paths checked, 0 mapped, 150 mks 2012-11-04 20:40:54,187 [ 4383] INFO - .roots.impl.DirectoryIndexImpl - Directory index initialized in 271 ms, indexed 1611 directories 2012-11-04 20:40:54,207 [ 4403] INFO - pl.PushedFilePropertiesUpdater - File properties pushed in 18 ms 2012-11-04 20:40:54,237 [ 4433] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/plainTextFiles.xml file is null 2012-11-04 20:40:54,237 [ 4433] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/plainTextFiles.xml 2012-11-04 20:40:54,246 [ 4442] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/gant_config.xml file is null 2012-11-04 20:40:54,246 [ 4442] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/gant_config.xml 2012-11-04 20:40:54,253 [ 4449] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/gradle.xml file is null 2012-11-04 20:40:54,253 [ 4449] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/gradle.xml 2012-11-04 20:40:55,855 [ 6051] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/IntelliLang.xml file is null 2012-11-04 20:40:55,855 [ 6051] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/IntelliLang.xml 2012-11-04 20:40:56,995 [ 7191] INFO - leEditor.impl.EditorsSplitters - splitter 2012-11-04 20:40:56,996 [ 7192] INFO - leEditor.impl.EditorsSplitters - splitter 2012-11-04 20:40:57,233 [ 7429] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/codeStyleSettings.xml file is null 2012-11-04 20:40:57,233 [ 7429] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/codeStyleSettings.xml 2012-11-04 20:40:57,234 [ 7430] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/projectCodeStyle.xml file is null 2012-11-04 20:40:57,234 [ 7430] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/projectCodeStyle.xml 2012-11-04 20:40:58,145 [ 8341] INFO - indexing.UnindexedFilesUpdater - Indexable files iterated in 3911 ms 2012-11-04 20:40:58,146 [ 8342] INFO - indexing.UnindexedFilesUpdater - Unindexed files update started: 0 files to update 2012-11-04 20:40:58,146 [ 8342] INFO - indexing.UnindexedFilesUpdater - Unindexed files update done in 0 ms 2012-11-04 20:40:58,362 [ 8558] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/fileColors.xml file is null 2012-11-04 20:40:58,362 [ 8558] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/fileColors.xml 2012-11-04 20:41:00,420 [ 10616] INFO - ins.android.sdk.AndroidSdkData - For input string: "20.0.1" java.lang.NumberFormatException: For input string: "20.0.1" at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48) at java.lang.Integer.parseInt(Integer.java:458) at java.lang.Integer.parseInt(Integer.java:499) at org.jetbrains.android.sdk.AndroidSdkData.parsePackageRevision(AndroidSdkData.java:86) at org.jetbrains.android.sdk.AndroidSdkData.<init>(AndroidSdkData.java:73) at org.jetbrains.android.sdk.AndroidSdkData.parse(AndroidSdkData.java:167) at org.jetbrains.android.sdk.AndroidPlatform.parse(AndroidPlatform.java:83) at org.jetbrains.android.sdk.AndroidSdkAdditionalData.getAndroidPlatform(AndroidSdkAdditionalData.java:119) at org.jetbrains.android.facet.AndroidFacet.addResourceFolderToSdkRootsIfNecessary(AndroidFacet.java:532) at org.jetbrains.android.facet.AndroidFacet.access$500(AndroidFacet.java:103) at org.jetbrains.android.facet.AndroidFacet$3.run(AndroidFacet.java:440) at com.intellij.ide.startup.impl.StartupManagerImpl$6.run(StartupManagerImpl.java:230) at com.intellij.ide.startup.impl.StartupManagerImpl.runActivities(StartupManagerImpl.java:203) at com.intellij.ide.startup.impl.StartupManagerImpl.access$100(StartupManagerImpl.java:41) at com.intellij.ide.startup.impl.StartupManagerImpl$4.run(StartupManagerImpl.java:170) at com.intellij.openapi.project.DumbServiceImpl.updateFinished(DumbServiceImpl.java:213) at com.intellij.openapi.project.DumbServiceImpl.access$1000(DumbServiceImpl.java:51) at com.intellij.openapi.project.DumbServiceImpl$IndexUpdateRunnable$1$3.run(DumbServiceImpl.java:363) at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209) at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:702) at java.awt.EventQueue.access$400(EventQueue.java:82) at java.awt.EventQueue$2.run(EventQueue.java:663) at java.awt.EventQueue$2.run(EventQueue.java:661) at java.security.AccessController.doPrivileged(Native Method) at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87) at java.awt.EventQueue.dispatchEvent(EventQueue.java:672) at com.intellij.ide.IdeEventQueue.defaultDispatchEvent(IdeEventQueue.java:699) at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:538) at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:420) at com.intellij.ide.IdeEventQueue.dispatchEvent(IdeEventQueue.java:378) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:296) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:201) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188) at java.awt.EventDispatchThread.run(EventDispatchThread.java:122) 2012-11-04 20:41:00,459 [ 10655] INFO - ins.android.sdk.AndroidSdkData - For input string: "20.0.1" java.lang.NumberFormatException: For input string: "20.0.1" at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48) at java.lang.Integer.parseInt(Integer.java:458) at java.lang.Integer.parseInt(Integer.java:499) at org.jetbrains.android.sdk.AndroidSdkData.parsePackageRevision(AndroidSdkData.java:86) at org.jetbrains.android.sdk.AndroidSdkData.<init>(AndroidSdkData.java:73) at org.jetbrains.android.sdk.AndroidSdkData.parse(AndroidSdkData.java:167) at org.jetbrains.android.sdk.AndroidPlatform.parse(AndroidPlatform.java:83) at org.jetbrains.android.sdk.AndroidSdkAdditionalData.getAndroidPlatform(AndroidSdkAdditionalData.java:119) at org.jetbrains.android.facet.AndroidFacet.addResourceFolderToSdkRootsIfNecessary(AndroidFacet.java:532) at org.jetbrains.android.facet.AndroidFacet.access$500(AndroidFacet.java:103) at org.jetbrains.android.facet.AndroidFacet$3.run(AndroidFacet.java:440) at com.intellij.ide.startup.impl.StartupManagerImpl$6.run(StartupManagerImpl.java:230) at com.intellij.ide.startup.impl.StartupManagerImpl.runActivities(StartupManagerImpl.java:203) at com.intellij.ide.startup.impl.StartupManagerImpl.access$100(StartupManagerImpl.java:41) at com.intellij.ide.startup.impl.StartupManagerImpl$4.run(StartupManagerImpl.java:170) at com.intellij.openapi.project.DumbServiceImpl.updateFinished(DumbServiceImpl.java:213) at com.intellij.openapi.project.DumbServiceImpl.access$1000(DumbServiceImpl.java:51) at com.intellij.openapi.project.DumbServiceImpl$IndexUpdateRunnable$1$3.run(DumbServiceImpl.java:363) at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209) at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:702) at java.awt.EventQueue.access$400(EventQueue.java:82) at java.awt.EventQueue$2.run(EventQueue.java:663) at java.awt.EventQueue$2.run(EventQueue.java:661) at java.security.AccessController.doPrivileged(Native Method) at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87) at java.awt.EventQueue.dispatchEvent(EventQueue.java:672) at com.intellij.ide.IdeEventQueue.defaultDispatchEvent(IdeEventQueue.java:699) at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:538) at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:420) at com.intellij.ide.IdeEventQueue.dispatchEvent(IdeEventQueue.java:378) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:296) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:201) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188) at java.awt.EventDispatchThread.run(EventDispatchThread.java:122) 2012-11-04 20:41:01,305 [ 11501] INFO - tor.impl.FileEditorManagerImpl - Project opening took 8374 ms 2012-11-04 20:41:01,719 [ 11915] INFO - dom.attrs.AttributeDefinitions - Found tag with unknown parent: AndroidManifest.AndroidManifestCompatibleScreens 2012-11-04 20:41:07,522 [ 17718] INFO - roid.compiler.tools.AndroidApt - [/Users/neveu/Dev/android-sdk-macosx/platform-tools/aapt] [package] [-m] [--non-constant-id] [-J] [/private/var/folders/xb/hg6cdxt51rs8lylmmjw0fk8m0000gp/T/android_apt_autogeneration6157451500950136901tmp] [-M] [/Users/neveu/Dev/magic_android/3rdParty/facebook/AndroidManifest.xml] [-S] [/Users/neveu/Dev/magic_android/3rdParty/facebook/res] [-I] [/Users/neveu/Dev/android-sdk-macosx/platforms/android-14/android.jar] 2012-11-04 20:41:08,706 [ 18902] INFO - roid.compiler.tools.AndroidApt - [/Users/neveu/Dev/android-sdk-macosx/platform-tools/aapt] [package] [-m] [-J] [/private/var/folders/xb/hg6cdxt51rs8lylmmjw0fk8m0000gp/T/android_apt_autogeneration3143184519400737414tmp] [-M] [/Users/neveu/Dev/magic_android/AndroidManifest.xml] [-S] [/Users/neveu/Dev/magic_android/res] [-I] [/Users/neveu/Dev/android-sdk-macosx/platforms/android-15/android.jar] 2012-11-04 20:41:08,763 [ 18959] INFO - roid.compiler.tools.AndroidIdl - [/Users/neveu/Dev/android-sdk-macosx/platform-tools/aidl] [-p/Users/neveu/Dev/android-sdk-macosx/platforms/android-15/framework.aidl] [-I/Users/neveu/Dev/magic_android/magic/src] [-I/Users/neveu/Dev/magic_android/src] [-I/Users/neveu/Dev/magic_android/3rdParty/Tapjoy] [-I/Users/neveu/Dev/magic_android/gen] [/Users/neveu/Dev/magic_android/src/com/android/vending/billing/IMarketBillingService.aidl] [/Users/neveu/Dev/magic_android/gen/com/android/vending/billing/IMarketBillingService.java] 2012-11-04 20:41:14,004 [ 24200] INFO - dom.attrs.AttributeDefinitions - Found tag with unknown parent: AndroidManifest.AndroidManifestCompatibleScreens 2012-11-04 20:41:18,781 [ 28977] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/cachedDictionary.xml file is null 2012-11-04 20:41:18,782 [ 28978] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/cachedDictionary.xml

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  • Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Math Question: Is it possible to calculate the row position as you loop through a cartesian product

    - by Kuyenda
    Is it possible to calculate the row position in the cartesian product of two arrays? For example if you have one array of two rows and another of three rows it's easy to calculate the size of the cartesian product (Array1.Rows.Count * Array2.Rows.Count = 6), but you can't iterate through each array and just use the product of the respective row positions to calculate the row position in the cartesian product. Array1.Row * Array2.Row 1 * 1 = 1 1 * 2 = 2 2 * 1 = 2 2 * 2 = 4 3 * 1 = 3 3 * 2 = 6 Is there a formula to obtain the result 1, 2, 3, 4, 5, 6 from Array1.Row and Array2.Row as you iterate through them in the following fashion: For 1 To Array1.Rows.Count For 1 To Array2.Rows.Count 'some formula here to get cartesian row position' Next Array2.Row Next Array1.Row Thanks!

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  • A company that had a successful product but went bust for not innovating?

    - by Dan
    At the company that I work we have a successful software product that did well but is now obsolete and unmaintainable. I am trying to explain that you need to innovate and replace this product with new offering in order to survive. I am looking for some good examples of companies that made the mistake that we are close to making - relying on one successful product way over it's normal lifetime, so I could use it as illustration when making an argument. These products need not be software, emblematic cases that illustrate well this situation but where product was not software are also appreciated.

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  • Web Services for Info Explorer Zones

    - by Anthony Shorten
    One of the most interesting uses for XAI and Configurable objects is the exposure of a query portal as a Web Service. Let me illustrate this with an example. Say you have an interface that requires a list of data from a number of product tables. In the past you would have to build a java program to do this with SQL then use an application service but it is now possible with just configuration. The first step in the process is to create the SQL you want to use for the interface. It can be any valid static SQL or use host variables for the WHERE clause (we call that filtered). Once you are happy with the SQL (and it performs acceptably) you can incorporate that SQL into a Info-Explorer Zone. You can use any of the explorer zone types but I typically recommend F1-DE-SINGLE as it supports a single SQL statement with multiple filters (up to 15) as well as hidden filters (up to 5). Hidden filters are typically not displayed in the UI for criteria (remember explorer zones can be used on the user Interface as well) but for web services they can be used as normal filters (this means you can use up to 20 filters all up). Once you are happy with the zone, you now need to define it as a Business Service. We have a generic service called FWLZDEXP which allows a explorer zone to be defined as a Business Service. If you open any Business Service based upon FWLZDEXP you will see some examples. The schema is standard and pretty self explanatory in terms of the structure. The schema pattern looks like this: Zone element - maps to the ZONE_CD element and the default value is the zone name you just created. This links the business service to the zone. Filter elements - You name the filters as you like but the mapField is set to Fx_VALUE where x is the filter number corresponding to the filter element in the zone definition. Hidden filter elements - You name the filters as you like but the mapField is set to Hx_VALUE where x is the filter number corresponding to the hidden filter element in the zone definition. results group - this holds the elements of the result set. Each element in your result set has a tagname and is linked to the COL_VALUE mapField and the row element is lists the SEQNO of the column. This corresponds to the column number in the results set in the zone. An example schema is shown below for the F1-USGRACML zone, which returns the access modes for a user group and application service filters. In the example, the userGroup and applicationService elements are the filters and the rows would contain a list of accessModeDescr. This is just a simple example to illustrate the point. There are lots of examples in the product that you can investigate. One recommendation, to save time, is that you copy the schema from one of the examples to save you typing it from scratch. You can simply modify the tags and other elements to suit your needs. Once the Business Service is defined it can simply be defined as a Web Service by registering an XAI Inbound Service using the Business Service definition as a basis. You now have a Web Service based upon a Info Explorer Zone. This is one of my favorite components as it allows interfaces to be simplified. This will be my last blog entry for this year. I hope you all have a great and safe Christmas and an even greater new year. Next year promises to be an exciting year and I look forward to communicating exciting developments we are working on at the moment as they are released.

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  • Wireless internet connection connects but internet does not work (no packets received). Wired does.

    - by Rodney
    When I connect my PC via ethernet cable to my ADSL router it works fine. When I connect via Wireless it connects and the internet will work for a random amount of time and then stop working. It stays connected with a strong signal but no packets are received. My laptop/iphone are right next to it and wireless works fine. If I open the Wireless USB status, it says it is connected to my SSID with full strength (54 mps - I am 3 meteres away from my router) and the activty shows as Packets 594 SENT and 105 RECEIVED (this goes up VERY slowly) I have tried the following: Turned off anitvirus and firewall completely. Tested the wifi signal- I am writing this on my laptop which is next to my PC and also has full wifi strength. Tried a different wireless adapter - I dug out an old PCI wireless card - it does the exact same thing. Compared all wireless settings to my laptop. I can ping google.com and it replies (sometimes with packet loss) When I reboot the PC it will connect for a minute or two (random time) and then just stops again. I tried Firefox, IE etc. no joy I have updated all latest versions (Netgear WG111v2) and drivers Checked Event Log - nothing unusual Ping the router (and even connect as admin for the few minutes when the internet does work) Changed the MTU down to 1200 using DrTCP Checked Device Manager for conflicts - none. I ping the router from the PC (192.168.0.10 - 192.168.0.1) and it replies with 4 packets. BUT, on my router admin page (which I access via http on my laptop wirelessly) - if I ping 192.168.0.10 all packets timeout (pinging my laptop 192.168.0.12 works fine) My router admin page shows the leased IP address for 192.168.0.10 (ie it is definitely talking to the router initially) Now I am out of ideas - please help. I think it is an OS/Software issue as I have tried 2 different wireless adapaters (PCI and USB) with the same result but all other wireless devices work fine around mine). It's not the firewall. It is getting assigned an IP address correctly (my PC gets 192.168.0.10, my laptop is .12) It is assigned by DHCP. As soon as I plug in the ethernet cable it all works fine. Repairing the adapter sometimes helps but it will always stop working after a random time. The wireless adapter always shows as connected with Excellent signal but the internet does not work. I am running Windows XP SP3 and have tried a Netgear WG111v2 USB adapter. Thanks in advance! UPDATE: The internet seems to be working, it is just either sending packets too small or slow to work (some small pages load bits of them very slowly but then hang). XP seems to have a networking diagnostic app - here is the output: Last diagnostic run time: 08/30/10 08:16:38 IP Configuration Diagnostic Invalid IP address info Valid IP address detected: 192.168.0.10 IP Layer Diagnostic Corrupted IP routing table info The default route is valid info The loopback route is valid info The local host route is valid info The local subnet route is valid Invalid ARP cache entries action The ARP cache has been flushed Gateway Diagnostic Gateway info The following proxy configuration is being used by IE: Automatically Detect Settings:Disabled Automatic Configuration Script: Proxy Server: Proxy Bypass list: info This computer has the following default gateway entry(ies): 192.168.0.1 info This computer has the following IP address(es): 192.168.0.10 info The default gateway is in the same subnet as this computer info The default gateway entry is a valid unicast address info The default gateway address was resolved via ARP in 1 try(ies) info The default gateway was reached via ICMP Ping in 1 try(ies) info TCP port 80 on host 65.55.12.249 was successfully reached info The Internet host www.microsoft.com was successfully reached info The default gateway is OK DNS Client Diagnostic DNS - Not a home user scenario info Using Web Proxy: no info Resolving name ok for (www.microsoft.com): yes No DNS servers DNS failure HTTP, HTTPS, FTP Diagnostic HTTP, HTTPS, FTP connectivity info FTP (Passive): Successfully connected to ftp.microsoft.com. info HTTP: Successfully connected to www.microsoft.com. warn HTTPS: Error 12002 connecting to www.microsoft.com: The operation timed out warn HTTPS: Error 12002 connecting to www.passport.net: The operation timed out error Could not make an HTTPS connection. info Redirecting user to support call WinSock Diagnostic WinSock status info All base service provider entries are present in the Winsock catalog. info The Winsock Service provider chains are valid. info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test. info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test. info Provider entry RSVP UDP Service Provider passed the loopback communication test. info Provider entry RSVP TCP Service Provider passed the loopback communication test. info Connectivity is valid for all Winsock service providers. Wireless Diagnostic Wireless - Service disabled Wireless - User SSID action User input required: Specify network name or SSID Wireless - First time setup info The Wireless Network name (SSID) to which the user would like to connect = RodSof Wifi. Wireless - Radio off info Valid IP address detected: 192.168.0.10 Wireless - Out of range Wireless - Hardware issue Wireless - Novice user Wireless - Ad-hoc network Wireless - Less preferred Wireless - 802.1x enabled Wireless - Configuration mismatch Wireless - Low SNR Network Adapter Diagnostic Network location detection info Using home Internet connection Network adapter identification info Network connection: Name=Local Area Connection 2, Device=Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC, MediaType=LAN, SubMediaType=LAN info Network connection: Name=Wireless USB, Device=NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter, MediaType=LAN, SubMediaType=WIRELESS info Both Ethernet and Wireless connections available, prompting user for selection action User input required: Select network connection info Wireless connection selected Network adapter status info Network connection status: Connected HTTP, HTTPS, FTP Diagnostic HTTP, HTTPS, FTP connectivity info FTP (Active): Successfully connected to ftp.microsoft.com. warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved warn HTTP: Error 12002 connecting to www.hotmail.com: The operation timed out warn HTTPS: Error 12002 connecting to www.passport.net: The operation timed out warn HTTPS: Error 12002 connecting to www.microsoft.com: The operation timed out error Could not make an HTTP connection. error Could not make an HTTPS connection.

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  • Delphi App has "No Debug Info" when Debugging

    - by James L.
    We have built an application that uses packages and components. When we debug the application, the "Event Log" in the IDE often shows the our BPLs are being loaded without debug information ("No Debug Info"). This doesn't make sense because all our packages and EXEs are built with debug. _(each project) | Options | Compiling_ [ x ] Assertions [ x ] Debug information [ x ] Local symbols Symbol reference info = "Reference info" [ ] Use debug .dcus [ x ] Use imported data references _(each project) | Options | Linking_ [ x ] Debug information Map file = Detailed We have 4 projects, all built with runtime pacakges: Core.bpl Components.bpl Plugin.bpl (uses both #1 & #2) MainApp.exe (uses #1) Problems Observed 1) Many times when we debug, the Components.bpl is loaded with debug info, but all values in the "Local Variables" window are blank. If you hover your mouse over a variable in the code, there is no popup, and Evaluate window also shows nothing (the "Result" pane is always blank). 2) Sometimes the Event Log shows "No Debug Info" for various BPLs. For instance, if we activate the Plugin.bpl project and set it's Run | Parameter's Host Application to be the MainApp.exe, and then press F9, all modules seems to load with "Has Debug Info" except for the Plugin.bpl module. When it loads, the Event Log shows "No Debug Info". However, if we close the app and immediately press F9, it will run it again without recompiling anything and this time Plugin.bpl is loaded with debug ("Has Debug Info"). Questions 1) What would cause the "Local Variables" window to not display the values? 2) Why are BPLs sometimes loaded without debug info when the BPL was complied with debug and all the debug files (dcu, map, etc.) are available?

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  • SEO question, getting info about websites

    - by michael
    I don't know much about SEO. I have a csv file with 200,000 links to websites i want to add another field (or maybe couple of them) to each link in the csv file with page ranking of each link and maybe other interesting metrics and info about the link. I saw a free API from http://apiwiki.seomoz.org/ i can maybe use to build a simple script, but it's limited to 3 links for second which will roughly take 1100 minutes or 18 hours to run any other ideas how to get this kind of simple metrics about each link ? thanks !

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  • Microsoft 2010 Product Tour

    - by Randy Walker
    I’m proud to announce that two Microsoft employees, Sarika Calla and Kevin Halverson, who works on the Visual Studio Product Team will be visiting various User Groups and Companies in Arkansas and Texas! Bios: Sarika Calla – Speaking about a Woman’s perspective at Microsoft, this natively born Indian holds a Masters in Computer Science from Georgia Tech and has been with Microsoft for the past 8 years.  Sarika is now a Team Lead on the IDE Team.  (pic is Redmond sacalla mthumb.jpg) Kevin Halverson – With 7 years as a Microsoft employee, Kevin has expertise in LINQ Expression Trees, Code Model, and COM/Office Interop and has a background as a former Unix Sys Admin. (his pic is the profile.jpg)   June 1 – Walmart .Net User Group June 1 – Northwest Arkansas SQL Server User Group (lunch meeting) June 1 – Tyson devLoop June 1 – Northwest Arkansas .Net User Group   June 2 – Datatronics June 2 – Little Rock .Net User Group June 3 – Dallas Customer Visit * June 3 – Forth Worth .Net User Group * Please contact Randy Walker if you would like Sarika & Kevin to visit your company

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  • What is wrong with my Dot Product?

    - by Clay Ellis Murray
    I am trying to make a pong game but I wanted to use dot products to do the collisions with the paddles, however whenever I make a dot product objects it never changes much from .9 this is my code to make vectors vector = { make:function(object){ return [object.x + object.width/2,object.y + object.height/2] }, normalize:function(v){ var length = Math.sqrt(v[0] * v[0] + v[1] * v[1]) v[0] = v[0]/length v[1] = v[1]/length return v }, dot:function(v1,v2){ return v1[0] * v2[0] + v1[1] * v2[1] } } and this is where I am calculating the dot in my code vector1 = vector.normalize(vector.make(ball)) vector2 = vector.normalize(vector.make(object)) dot = vector.dot(vector1,vector2) Here is a JsFiddle of my code currently the paddles don't move. Any help would be greatly appreciated

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  • Application to display battery info

    - by Nik
    First of all, I am not sure the title of this question is the most appropriate however this is what I meant to say, There are many ways to extend the life of a laptop battery. One way is by not connecting it to the AC adapter all the time which will overcharge it. I read that in this website. Is there an application which automatically prevents the charging of the battery once it has reached 80% charged? I mean that is such a cool feature. Sometimes people tend to forget to remove the AC adapter and this could diminish the capacity and reduce the life time of the battery. Does the battery indicator in ubuntu display info or pop-up when the battery is almost dead (dead not in the sense of usage time) but rather a degraded battery?

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  • Product Search SEO

    - by dana
    I am a wondering if there is a recommended "best practice" for a product search SEO. I know to create a dynamic sitemap file that lists links to all products in the site. However, I want to implement a a bookmark-able "advanced search". Should I let search engines index any of the results? Take the following parameters for a search on a make believe used car website: minprice (minimum price in dollars) maxprice (maximum price in dollars) make (honda, audi, volvo) model (accord, A4, S40) minyear (minimum model year) maxyear (maximum model year) minmileage (minimum mileage) maxmileage (maximum mileage) Given these parameters, there could be an infinite number of search combinations: Price Between $10,000 and $20,000 /search?minprice=10000&maxprice&20000 Audis with less than 50k miles /search?model=audi&maxmileage=50000 More than 100,000 miles and less than $5,000 /search?minmileage=100000&maxprice=5000 etc. Over time, there may be inbound links to a variety of these types of searches, yet they are all slices of the same data. Should I allow for all of these searches to be indexed?

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  • The Oracle Database Appliance: How to Sell a Unique Product Webcast

    - by Cinzia Mascanzoni
    Due to the great success of our webcast on "The Oracle Database Appliance - How to sell a unique product!" held on April 12th, we are going to conduct a recast live on April 19th at 10:00 CET, a learning opportunity for those who missed it. Join us to learn about: ODA Benefits: Fast, Easy, Cost Efficient, Highly Reliable Feedback from early Customer Wins: What can we Learn? Objection Handling: Overcoming the most common customer questions Going beyond the Database: The ODA ECO System for applications, backup & more  When combined with your high-value services (e.g., migration, consolidation), the end result is a database system that you can use to grow the business in your existing accounts, or capture new business. Click here to register to this webcast.

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  • What is wrong with my Dot Product? [Javascript]

    - by Clay Ellis Murray
    I am trying to make a pong game but I wanted to use dot products to do the collisions with the paddles, however whenever I make a dot product objects it never changes much from .9 this is my code to make vectors vector = { make:function(object){ return [object.x + object.width/2,object.y + object.height/2] }, normalize:function(v){ var length = Math.sqrt(v[0] * v[0] + v[1] * v[1]) v[0] = v[0]/length v[1] = v[1]/length return v }, dot:function(v1,v2){ return v1[0] * v2[0] + v1[1] * v2[1] } } and this is where I am calculating the dot in my code vector1 = vector.normalize(vector.make(ball)) vector2 = vector.normalize(vector.make(object)) dot = vector.dot(vector1,vector2) Here is a JsFiddle of my code currently the paddles don't move. Any help would be greatly appreciated

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  • Interesting conversation about the nature of info-wars

    - by Malcolm Anderson
    Over at Schlock Mercenary, Howard Taylor has started a facinating conversation on the nature of Info-Wars. As Howard puts it:   Somebody (I forget who) tweeted that the Wikileaks fight right now is the first infowar in history. I disagree. I think we've fought numerous infowars in the last fifteen years. And that's really what I want to see discussed in the comments. We can argue right and wrong until the eCows come 127.0.0.1 but nobody is going to walk away convinced. I want to see a list of information-age conflicts that you feel qualify as "infowar." Me, I think the RIAA vs file-sharing qualifies. My buddy Rodney suggested RBLs vs Spammers (the spammers won that one.) Somebody pointed out that the Secret Service raid on Steve Jackson Games back in the 80's might qualify.

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  • Multiple domains and product categories but one company?

    - by Brad
    Hi Guys, My company is expanding online, and we are wondering the best way to go about our eCommerce strategy. We sell a wide range of products of a single material, lets use ceramics as an example. The current competition in our niche online is medium level. We currently have one site selling all our range: ceramicstuff.com However I have just found that ceramickitchenware.com, ceramicbowls.com, etc are currently unregistered, despite quite decent traffic search volume around those keywords monthly. What do you guys think about registering these domains to increase traffic? Would I put a standalone sites on those domains, or do I point them to my main domain? Or do I use them a "micro" sites to offer information, and then link to buy at my main domain, etc? Summary: I'm looking to employ "spammy" type SEO tricks, multiple domains, etc but the key point is I will be generating REAL content, and offering a REAL QUALITY product. How to proceed? Thanks!

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  • Product News: Oracle Unveils a Waste Management Solution for the Oracle E-Business Suite

    - by Evelyn Neumayr
    Oracle recently announced a new product to help organizations reduce the cost and compliance with international hazmat (short for hazardous materials) and recycling and environmental protection laws. This new waste management solution for Oracle E-Business Suite extends the capabilities of  Oracle Depot Repair, Oracle Transportation Management and Oracle Global Trade Management. It automates and monitors waste management processes to help ensure that hazardous materials are tracked and handled in accordance with regulatory requirements. Oracle’s waste management solution for the Oracle E-Business Suite leverages Oracle Transportation Management and Oracle Global Trade Management, enabling customers to view in-transit inventory across the extended supply chain, while also providing a single repository for all legal, regulatory and compliance related information. Read here for more information.

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  • TELERIK LAUNCHES NEW AUTOMATED TESTING TOOLS PRODUCT LINE

    TELERIK LAUNCHES NEW AUTOMATED TESTING TOOLS PRODUCT LINE Merger with ArtOfTest repositions Telerik as a major player in the automated testing market Waltham, MA, April 13, 2010 Telerik, a leading provider of development tools and solutions for the Microsoft? .NET platform, today announced the launch of WebUI Test Studio 2010, an innovative and easy-to-use automated web-testing solution. Encompassing essential web technologies such as ASP.NET AJAX, Silverlight, and MVC, Teleriks WebUI Test Studio...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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