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  • links for 2010-04-27

    - by Bob Rhubart
    @oracletechnet: Oracle Technology Network Newsletters Revisited "You may find this hard to believe, but some analysts contend that email newsletters are still among the most preferred methods of "information awareness" by developers today. And in our experience, the numbers back it up: subscriptions to Oracle Technology Network newsletters grow organically by 15% every year, even after you take continual list cleanup into account. " -- Justin Kestelyn (tags: oracle otn newsletters developers architects) Sylvain Duloutre: Directory Services as a Web Service Sylvain Duloutre shares a WSDL file he created to deal with issues involved in XML binding generation. (tags: oracle sun wsdl webservices DSEE netbeans jdeveloper) Nick Wooler: Iron-Clad Cloud: Secure Cloud Computing "One solution to the security problem with cloud services can be overcome using Service Oriented Security. The Oracle approach to using Service Oriented Security allows developers to pull from a centralized, authoritative source of identity services. This allows developers to build security into every application from the inside-out. This is critical to ensuring this is done in a standardized manner and most importantly it allows developers to develop without being security experts." -- Nick Wooler (tags: oracle sun security cloud saas) Andy Mulholland: A week of visits; Cisco, HP, Oracle, SAP and VMware (in alphabetical order!) "I now am considering that we should be thinking about ‘clouds’ in virtual way, by which I mean that a succession of virtual ‘clouds’ will need to exist, each possessing specific characteristics that suit certain types of services. Really it’s no different to what we see with servers today. Adding a hypervisor to a server adds new flexibility, but creating a virtualised environment means much more. What I suspect will happen is that we will start to use vendor specific approaches to building what I will term a physical cloud solution using their technology and approach to supporting a specific objective, but with time we will find these physical clouds will interoperate as a fully virtualised cloud environment." -- Andy Mulholland (tags: entarch enterprisearchitecture cloudcomputing virtualization) @fteter: Highlights From The Bright Lights - Tuesday #c10 Oracle Ace Director Floyd Teter of JPL with one last wrap-up of Collaborate 10. (tags: oracle otn collaborate2010 las vegas) Rittman Mead India – Call for very good Oracle BI Developers/Architects "Now that we have an office in India and if you are interested in joining us, do drop us a line at [email protected], and we will be glad to have technical discussions with you. If you are also an Oracle BI, DW or EPM customer looking for help on projects in the Asia-Pacific region, again we’ll be pleased to hear from you and to let you know how we can help." -- Venkatakrishnan J (tags: otn oracle jobs india developers architects software)

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  • Soluciones Oracle para Servicios Sociales: Demo "El Ciudadano"

    - by alvaro.desantiago(at)oracle.com
    Las Soluciones Oracle mejoran la ejecución de los programas sociales de las Administraciones y el resultado obtenido por los ciudadanos. La Solución Oracle para Servicios Sociales permite a las Administraciones Públicas optimizar los resultados de las políticas sociales y maximizar la tasa de participación, através de la implantación de Siebel Case Management y Oracle Policy Automation.Les facilita, asimismo, compartir una visión única del ciudadano, gestionar los continuos cambios de políticas de mejora de los programas sociales y su prestación directa a los interesados.Oracle proporciona la solución de Servicios Sociales, para una variedad de áreas como son Beneficios Sociales, Empleo, Violencia de Género y Protección al Menor.

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  • Java Spotlight Episode 149: Geertjan Wielenga on NetBeans 7.4 @netbeans @geertjanw

    - by Roger Brinkley
    Interview with Geertjan Wielenga on the NetBeans 7.4 release Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Everything in JavaFX is open sourced - Media is now opensource openjdk email Java SE 7 Update 45 Released 7u45 Caller-Allowable-Codebase and Trusted-Library Updated Security Baseline (7u45) impacts Java 7u40 and before with High Security settings What to do if your applet is blocked or warns of “mixed code”? LiveConnect changes in 7u45 JDK 8 end-game details and proposal for making a few exceptions Events Oct 28-30, JAX London, London Nov 4-8, Oredev, Malmö, Sweden Nov 6, JFall, Amsterdam, Netherlands Nov 11-15, Devoxx, Belgium Feature Interview Geertjan Wielenga is a principal product manager in Oracle for NetBeans and has been a member of the NetBeans Team for the past 7 years. NetBeans twitter: https://twitter.com/netbeans Geertjan’s twitter: https://twitter.com/geertjanw The Top Ten Coolest Features in NetBeans IDE 7.4 What’s Cool Nighthacking with James Gosling Arun Gupta waves goodbye and says hello JavaOne 2013 Roundup: Java 8 is Revolutionary, Java is back Survey on Java erasure/reification

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  • Oracle Business Intelligence integration with Oracle Open Office

    - by Harald Behnke
    A highlight of the latest Oracle Office product launches are the first Oracle application connectors introduced with Oracle Open Office 3.3. The Oracle Open Office Connector for Oracle Business Intelligence perfectly demonstrates the advantages of enterprise and office productivity software engineered to work together. The connector enables you to access and run Oracle Business Intelligence Enterprise Edition requests directly within Oracle Open Office. The refreshable requests leverage not only native Open Office functionality but also the scalability and performance of the Oracle Oracle Business Intelligence server (R10.x). The requests reference a single source of information as defined in the Oracle Business Intelligence server data thus ensuring consistent information across the enterprise. See how it works in the demo video: Beyond the dramatic license cost savings for Oracle Business Intelligence customers using Oracle Open Office, the joint engineering efforts result in usability and efficiency benefits not available with Microsoft Office: Import styles and conditional formats defined in Business Intelligence answersApply customized styles, direct or conditional formats to Oracle Business Intelligence data - all changes are preserved during refreshChange chart properties for Oracle Open Office charts - all changes are preserved during refresh Read more about the Oracle Open Office enterprise features.

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  • Identity Claims Encoding for SharePoint

    - by Shawn Cicoria
    Just to remind myself, the list of claim types and their encodings are listed here at the bottom. http://msdn.microsoft.com/en-us/library/gg481769.aspx Where for example: i:0#.w|contoso\scicoria ‘i’ = identity, could be ‘c’ for others # == SPClaimTypes.UserLogonName . == Microsoft.IdentityModel.Claims.ClaimValueTypes.String Table for reference: Table 1. Claim types encoding Character Claim Type ! SPClaimTypes.IdentityProvider ” SPClaimTypes.UserIdentifier # SPClaimTypes.UserLogonName $ SPClaimTypes.DistributionListClaimType % SPClaimTypes.FarmId & SPClaimTypes.ProcessIdentitySID ‘ SPClaimTypes.ProcessIdentityLogonName ( SPClaimTypes.IsAuthenticated ) Microsoft.IdentityModel.Claims.ClaimTypes.PrimarySid * Microsoft.IdentityModel.Claims.ClaimTypes.PrimaryGroupSid + Microsoft.IdentityModel.Claims.ClaimTypes.GroupSid - Microsoft.IdentityModel.Claims.ClaimTypes.Role . System.IdentityModel.Claims.ClaimTypes.Anonymous / System.IdentityModel.Claims.ClaimTypes.Authentication 0 System.IdentityModel.Claims.ClaimTypes.AuthorizationDecision 1 System.IdentityModel.Claims.ClaimTypes.Country 2 System.IdentityModel.Claims.ClaimTypes.DateOfBirth 3 System.IdentityModel.Claims.ClaimTypes.DenyOnlySid 4 System.IdentityModel.Claims.ClaimTypes.Dns 5 System.IdentityModel.Claims.ClaimTypes.Email 6 System.IdentityModel.Claims.ClaimTypes.Gender 7 System.IdentityModel.Claims.ClaimTypes.GivenName 8 System.IdentityModel.Claims.ClaimTypes.Hash 9 System.IdentityModel.Claims.ClaimTypes.HomePhone < System.IdentityModel.Claims.ClaimTypes.Locality = System.IdentityModel.Claims.ClaimTypes.MobilePhone > System.IdentityModel.Claims.ClaimTypes.Name ? System.IdentityModel.Claims.ClaimTypes.NameIdentifier @ System.IdentityModel.Claims.ClaimTypes.OtherPhone [ System.IdentityModel.Claims.ClaimTypes.PostalCode \ System.IdentityModel.Claims.ClaimTypes.PPID ] System.IdentityModel.Claims.ClaimTypes.Rsa ^ System.IdentityModel.Claims.ClaimTypes.Sid _ System.IdentityModel.Claims.ClaimTypes.Spn ` System.IdentityModel.Claims.ClaimTypes.StateOrProvince a System.IdentityModel.Claims.ClaimTypes.StreetAddress b System.IdentityModel.Claims.ClaimTypes.Surname c System.IdentityModel.Claims.ClaimTypes.System d System.IdentityModel.Claims.ClaimTypes.Thumbprint e System.IdentityModel.Claims.ClaimTypes.Upn f System.IdentityModel.Claims.ClaimTypes.Uri g System.IdentityModel.Claims.ClaimTypes.Webpage Table 2. Claim value types encoding Character Claim Type ! Microsoft.IdentityModel.Claims.ClaimValueTypes.Base64Binary “ Microsoft.IdentityModel.Claims.ClaimValueTypes.Boolean # Microsoft.IdentityModel.Claims.ClaimValueTypes.Date $ Microsoft.IdentityModel.Claims.ClaimValueTypes.Datetime % Microsoft.IdentityModel.Claims.ClaimValueTypes.DaytimeDuration & Microsoft.IdentityModel.Claims.ClaimValueTypes.Double ‘ Microsoft.IdentityModel.Claims.ClaimValueTypes.DsaKeyValue ( Microsoft.IdentityModel.Claims.ClaimValueTypes.HexBinary ) Microsoft.IdentityModel.Claims.ClaimValueTypes.Integer * Microsoft.IdentityModel.Claims.ClaimValueTypes.KeyInfo + Microsoft.IdentityModel.Claims.ClaimValueTypes.Rfc822Name - Microsoft.IdentityModel.Claims.ClaimValueTypes.RsaKeyValue . Microsoft.IdentityModel.Claims.ClaimValueTypes.String / Microsoft.IdentityModel.Claims.ClaimValueTypes.Time 0 Microsoft.IdentityModel.Claims.ClaimValueTypes.X500Name 1 Microsoft.IdentityModel.Claims.ClaimValueTypes.YearMonthDuration

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  • Partition Wise Joins

    - by jean-pierre.dijcks
    Some say they are the holy grail of parallel computing and PWJ is the basis for a shared nothing system and the only join method that is available on a shared nothing system (yes this is oversimplified!). The magic in Oracle is of course that is one of many ways to join data. And yes, this is the old flexibility vs. simplicity discussion all over, so I won't go there... the point is that what you must do in a shared nothing system, you can do in Oracle with the same speed and methods. The Theory A partition wise join is a join between (for simplicity) two tables that are partitioned on the same column with the same partitioning scheme. In shared nothing this is effectively hard partitioning locating data on a specific node / storage combo. In Oracle is is logical partitioning. If you now join the two tables on that partitioned column you can break up the join in smaller joins exactly along the partitions in the data. Since they are partitioned (grouped) into the same buckets, all values required to do the join live in the equivalent bucket on either sides. No need to talk to anyone else, no need to redistribute data to anyone else... in short, the optimal join method for parallel processing of two large data sets. PWJ's in Oracle Since we do not hard partition the data across nodes in Oracle we use the Partitioning option to the database to create the buckets, then set the Degree of Parallelism (or run Auto DOP - see here) and get our PWJs. The main questions always asked are: How many partitions should I create? What should my DOP be? In a shared nothing system the answer is of course, as many partitions as there are nodes which will be your DOP. In Oracle we do want you to look at the workload and concurrency, and once you know that to understand the following rules of thumb. Within Oracle we have more ways of joining of data, so it is important to understand some of the PWJ ideas and what it means if you have an uneven distribution across processes. Assume we have a simple scenario where we partition the data on a hash key resulting in 4 hash partitions (H1 -H4). We have 2 parallel processes that have been tasked with reading these partitions (P1 - P2). The work is evenly divided assuming the partitions are the same size and we can scan this in time t1 as shown below. Now assume that we have changed the system and have a 5th partition but still have our 2 workers P1 and P2. The time it takes is actually 50% more assuming the 5th partition has the same size as the original H1 - H4 partitions. In other words to scan these 5 partitions, the time t2 it takes is not 1/5th more expensive, it is a lot more expensive and some other join plans may now start to look exciting to the optimizer. Just to post the disclaimer, it is not as simple as I state it here, but you get the idea on how much more expensive this plan may now look... Based on this little example there are a few rules of thumb to follow to get the partition wise joins. First, choose a DOP that is a factor of two (2). So always choose something like 2, 4, 8, 16, 32 and so on... Second, choose a number of partitions that is larger or equal to 2* DOP. Third, make sure the number of partitions is divisible through 2 without orphans. This is also known as an even number... Fourth, choose a stable partition count strategy, which is typically hash, which can be a sub partitioning strategy rather than the main strategy (range - hash is a popular one). Fifth, make sure you do this on the join key between the two large tables you want to join (and this should be the obvious one...). Translating this into an example: DOP = 8 (determined based on concurrency or by using Auto DOP with a cap due to concurrency) says that the number of partitions >= 16. Number of hash (sub) partitions = 32, which gives each process four partitions to work on. This number is somewhat arbitrary and depends on your data and system. In this case my main reasoning is that if you get more room on the box you can easily move the DOP for the query to 16 without repartitioning... and of course it makes for no leftovers on the table... And yes, we recommend up-to-date statistics. And before you start complaining, do read this post on a cool way to do stats in 11.

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  • Prioritizing Product Features

    - by Robert May
    A very common task in Agile Environments is prioritization.  Teams that are functioning well will prioritize new features, old features, the backlog, and any other source of stories for the team, and they’ll do it regularly. Not all teams are good at prioritizing according to the real return on investment that building stories will yield to the company.  This is unfortunate.  Too often, teams end up building features that are less valuable, and everyone seems to know it except perhaps the product owner!  Most features built into software are never even used.  Clearly, not much return for features that go unused. So how does a company avoid building features that add little value to the company?  This is a tough question to answer, but usually, this prioritization starts at the top with the executives of the company.  After all, they’re responsible for the overall vision of the company. Here’s what I recommend: Know your market. Know your customers and users. Know where you’re going and what you want to achieve. Implement the Vision Know Your Market We often see companies that don’t know their market.  Personally, I’m surprised by this.  These companies don’t know who their competitors are, don’t know what features make their product desirable in the market, and in many cases, get by with saying, “I’ve been doing this for XX years.  I know what the market wants!”  In many cases, they equate “marketing” with “advertising” and don’t understand the difference. This is almost never true.  Good companies will spend significant amounts of time and money finding out who they’re competing against and what makes their competitors successful in the marketplace.  Good companies understand that marketing involves more than just advertising.  Often, marketing is mostly research and analysis, not sales.  Until you understand your market, you cannot know what features will give you the best return on your investment dollar. Good companies have a marketing department and can answer the next important step which is to know your customers and your users. Know your Customers and Users First, note that I included both customers and users.  They’re often not the same thing.  Users use the product that you build.  Customers buy the product that you build.  It’s a subtle difference, but too often, I’ve seen companies that focus exclusively on one or the other and are not successful simply because they ignore an important part of the group. If your company is doing appropriate marketing, you know that these are two different aspects of your product and that both deserve attention to have a product that is successful in your target market.  Your marketing department should be spending a lot of time understanding these personas and then conveying that information to the company. I’m always surprised when development teams think that they can build a product that people want to use without understanding the users of that product.  Developers think differently than most people in the world.  They know what the computer is doing.  The computer isn’t magic to them.  So when they assume that they know how to build something, they bring with them quite a bit of baggage.  Never assume that you know your customer unless you’re regularly having interaction with them.  Also, don’t just leave this to Marketing or Product Management.  Take them time to get your developers out with the customers as well.  Developers are very smart people, and often, seeing how someone uses their software inspires them to make a much better product. Very often, because the users and customers aren’t know, teams will spend a significant amount of time building apps that are super flexible and configurable so that any possible combination of feature can be used.  This demonstrates a clear lack of understanding of the customer.  Most configuration questions can quickly be answered by talking to the customer.  In most cases, if your software requires significant setup and configuration before its usable, you probably don’t know your customers and users very well. Until you know your customers, you cannot know what features will be most valuable to your customers and you cannot build those features in a way that your customers can use. Know Where You’re Going and What You Want to Achieve Many companies suffer from not having a plan.  Executives will tell the team to make them a plan.  The team, not knowing their market and customers and users, will come up with a plan that doesn’t reflect reality and doesn’t consider ROI.  Management then wonders why the product is doing poorly in the market place. Instead of leaving this up to the teams, as executives, work with Marketing to understand what broad categories of features will sell the most product in the marketplace.  Then, once you’ve determined that, give this vision to the team and let them run with it.  Revise the vision as needed, but avoid changing streams frequently.  Sure, sometimes you need to, but often, executives will change priorities many times a month, leading to nothing more than confusion.  If the team has a vision, they’ll be able to execute that vision far better than they could otherwise. By knowing what products are most important, you can set budgetary goals and guidelines that will help you achieve the vision that was created. Implement the Vision Creating the vision is often where the general executives stop participating in the plan.  The team is responsible for implementing that vision.  Executives should attend showcases and and should remain aware of the progress that the team is making towards meeting the vision, however. Once a broad vision has been created, the team should break that vision down into minimal market features (MMF).  These MMFs should be sized using story points so that, using the team’s velocity, an estimated cost can be determined for each feature.  The product management team should then try to quantify the relative value of the MMFs based on customer feedback and interviews.  Once the value and cost of creating the feature is understood, a return on investment can be calculated.  The features should then be prioritized with the MMF’s that have the highest value and lowest cost rising to the top of features to implement.  Don’t let politics get in the way! Once the MMF’s have been prioritized, they should go through release planning to schedule them for implementation. Conclusion By having a good grasp on the strategy of the company, your Agile teams can be much more effective.  Each and every story the team is implementing will roll up into features that matter to the company and provide ROI to them.  The steps outlined in this post should be repeated on a regular basis.  I recommend reviewing them at least once per quarter to make sure that the vision hasn’t shifted and that the teams are still working on what matters most to the company. Technorati Tags: Agile,Product Owner,ROI

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  • eBay Leads Mobile Commerce

    - by David Dorf
    For the first time, more smartphones where shipped than PCs. This important milestone helps reinforce that retailers need a strong mobile commerce strategy. IDC reported that for the 4th quarter of 2010, manufacturers shipped 100.9 million devices versus 92.1 million PCs shipped. One early adopter for the retail industry is eBay, the popular online auction and shopping site. In July 2008 they released their first mobile app and have increased investments ever since. In 2002 they bought PayPal for use with its online channel, but its becoming a force in the mobile world as well. In June 2010 they acquired RedLaser, the popular barcode scanning mobile app. Both pieces of technology enhance the mobile experience, and are available to other retailers as well. More recently, in December 2010 they acquired Critical Path Software, the developer of their eBay, StubHub, and Shopping.com mobile applications. Taking their mobile development in-house was a clear signal that mobile commerce is important to their strategy. Pop on over the eBay Inc's mobile commerce stats page to see just how well they are doing. You can use the animated map to see where people are using the app on any given day, and you can compare sales of the different categories. eBay's hottest category is Cars & Trucks, garnering 16.5% of the total $2B (yes, billion) in mobile sales in 2010. To understand why that category is so large, let's look at the top 10 most expensive cars sold on eBay mobile in 2010: $240,001 Mercedes-Benz: SLR McLaren $209,888 Lamborghini: Gallardo $208,500 Ferrari: 430 $199,900 Lamborghini: Gallardo $189,000 Lamborghini: Murcielago $185,000 Ferrari: 430 $175,000 Porsche: 911 $170,000 Ferrari: 550 $160,000 Bentley: Continental, GT $159,900 Lamborghini: Gallardo eBay claims they sell 3-4 Ferraris on their mobile app each month. Yes, mobile commerce is not limited to small items. While I would wait to get home and fire up the PC, the current generation that has grown up with mobile phones has no issue satisfying their impulses. Dave Sikora of Digby told me he's seen people buy furniture sets, mattresses, and diamonds via their mobile phones. I guess mobile commerce is rapidly becoming the norm.

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  • OPN Exchange @ OpenWorld – Don’t Forget…

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Mark your calendar because we’re less than a week away from kicking off our first ever Oracle PartnerNetwork Exchange @ OpenWorld program, and do we have a lot in store for you!  So don’t forget to attend these great partner events! Sunday, 9/30: The Global Partner Keynote with Judson Althoff and other senior executives @ 1:00pm OPN Exchange General Sessions  to discuss the overview of each OPN Exchange track including, Cloud, Engineered Systems, Industries, Technology and Applications @ 3:30pm The exclusive OPN Exchange AfterDark Reception complete with the smooth sounds of Macy Gray @ 7:30pm. Don’t worry, there is plenty to come after Sunday! Be sure to take part in all the exciting activity taking place during the week, including: Over 40 + OPN Exchange Sessions taking place at the Marriott Marquis throughout the week “Test Fest” exams for OPN Specialist Certifications,  taking place throughout the week The 5k Partner Fun Run- Meet at the W Hotel lobby on Monday 10/1 at 6 a.m. PT – No registration necessary! Led by Judson Althoff, SVP of WWA&C. Social Media Rally Station- Join us in the OPN Lounge on Monday to become social savvy and leverage social media tools for your business Ice Cream Social- Monday October 1st, from 3-5:30 p.m. in the OPN Lounge. Hosted by Oracle Advanced Customer Support Services. Endless Networking Opportunities at the OPN Lounge, the Howard Street Tent for lunch, the ‘It’s a Wrap Reception’, and much more! We can’t wait to see you there! The OPN Communications Team

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  • Scaling-out Your Services by Message Bus based WCF Transport Extension &ndash; Part 1 &ndash; Background

    - by Shaun
    Cloud computing gives us more flexibility on the computing resource, we can provision and deploy an application or service with multiple instances over multiple machines. With the increment of the service instances, how to balance the incoming message and workload would become a new challenge. Currently there are two approaches we can use to pass the incoming messages to the service instances, I would like call them dispatcher mode and pulling mode.   Dispatcher Mode The dispatcher mode introduces a role which takes the responsible to find the best service instance to process the request. The image below describes the sharp of this mode. There are four clients communicate with the service through the underlying transportation. For example, if we are using HTTP the clients might be connecting to the same service URL. On the server side there’s a dispatcher listening on this URL and try to retrieve all messages. When a message came in, the dispatcher will find a proper service instance to process it. There are three mechanism to find the instance: Round-robin: Dispatcher will always send the message to the next instance. For example, if the dispatcher sent the message to instance 2, then the next message will be sent to instance 3, regardless if instance 3 is busy or not at that moment. Random: Dispatcher will find a service instance randomly, and same as the round-robin mode it regardless if the instance is busy or not. Sticky: Dispatcher will send all related messages to the same service instance. This approach always being used if the service methods are state-ful or session-ful. But as you can see, all of these approaches are not really load balanced. The clients will send messages at any time, and each message might take different process duration on the server side. This means in some cases, some of the service instances are very busy while others are almost idle. For example, if we were using round-robin mode, it could be happened that most of the simple task messages were passed to instance 1 while the complex ones were sent to instance 3, even though instance 1 should be idle. This brings some problem in our architecture. The first one is that, the response to the clients might be longer than it should be. As it’s shown in the figure above, message 6 and 9 can be processed by instance 1 or instance 2, but in reality they were dispatched to the busy instance 3 since the dispatcher and round-robin mode. Secondly, if there are many requests came from the clients in a very short period, service instances might be filled by tons of pending tasks and some instances might be crashed. Third, if we are using some cloud platform to host our service instances, for example the Windows Azure, the computing resource is billed by service deployment period instead of the actual CPU usage. This means if any service instance is idle it is wasting our money! Last one, the dispatcher would be the bottleneck of our system since all incoming messages must be routed by the dispatcher. If we are using HTTP or TCP as the transport, the dispatcher would be a network load balance. If we wants more capacity, we have to scale-up, or buy a hardware load balance which is very expensive, as well as scaling-out the service instances. Pulling Mode Pulling mode doesn’t need a dispatcher to route the messages. All service instances are listening to the same transport and try to retrieve the next proper message to process if they are idle. Since there is no dispatcher in pulling mode, it requires some features on the transportation. The transportation must support multiple client connection and server listening. HTTP and TCP doesn’t allow multiple clients are listening on the same address and port, so it cannot be used in pulling mode directly. All messages in the transportation must be FIFO, which means the old message must be received before the new one. Message selection would be a plus on the transportation. This means both service and client can specify some selection criteria and just receive some specified kinds of messages. This feature is not mandatory but would be very useful when implementing the request reply and duplex WCF channel modes. Otherwise we must have a memory dictionary to store the reply messages. I will explain more about this in the following articles. Message bus, or the message queue would be best candidate as the transportation when using the pulling mode. First, it allows multiple application to listen on the same queue, and it’s FIFO. Some of the message bus also support the message selection, such as TIBCO EMS, RabbitMQ. Some others provide in memory dictionary which can store the reply messages, for example the Redis. The principle of pulling mode is to let the service instances self-managed. This means each instance will try to retrieve the next pending incoming message if they finished the current task. This gives us more benefit and can solve the problems we met with in the dispatcher mode. The incoming message will be received to the best instance to process, which means this will be very balanced. And it will not happen that some instances are busy while other are idle, since the idle one will retrieve more tasks to make them busy. Since all instances are try their best to be busy we can use less instances than dispatcher mode, which more cost effective. Since there’s no dispatcher in the system, there is no bottleneck. When we introduced more service instances, in dispatcher mode we have to change something to let the dispatcher know the new instances. But in pulling mode since all service instance are self-managed, there no extra change at all. If there are many incoming messages, since the message bus can queue them in the transportation, service instances would not be crashed. All above are the benefits using the pulling mode, but it will introduce some problem as well. The process tracking and debugging become more difficult. Since the service instances are self-managed, we cannot know which instance will process the message. So we need more information to support debug and track. Real-time response may not be supported. All service instances will process the next message after the current one has done, if we have some real-time request this may not be a good solution. Compare with the Pros and Cons above, the pulling mode would a better solution for the distributed system architecture. Because what we need more is the scalability, cost-effect and the self-management.   WCF and WCF Transport Extensibility Windows Communication Foundation (WCF) is a framework for building service-oriented applications. In the .NET world WCF is the best way to implement the service. In this series I’m going to demonstrate how to implement the pulling mode on top of a message bus by extending the WCF. I don’t want to deep into every related field in WCF but will highlight its transport extensibility. When we implemented an RPC foundation there are many aspects we need to deal with, for example the message encoding, encryption, authentication and message sending and receiving. In WCF, each aspect is represented by a channel. A message will be passed through all necessary channels and finally send to the underlying transportation. And on the other side the message will be received from the transport and though the same channels until the business logic. This mode is called “Channel Stack” in WCF, and the last channel in the channel stack must always be a transport channel, which takes the responsible for sending and receiving the messages. As we are going to implement the WCF over message bus and implement the pulling mode scaling-out solution, we need to create our own transport channel so that the client and service can exchange messages over our bus. Before we deep into the transport channel, let’s have a look on the message exchange patterns that WCF defines. Message exchange pattern (MEP) defines how client and service exchange the messages over the transportation. WCF defines 3 basic MEPs which are datagram, Request-Reply and Duplex. Datagram: Also known as one-way, or fire-forgot mode. The message sent from the client to the service, and no need any reply from the service. The client doesn’t care about the message result at all. Request-Reply: Very common used pattern. The client send the request message to the service and wait until the reply message comes from the service. Duplex: The client sent message to the service, when the service processing the message it can callback to the client. When callback the service would be like a client while the client would be like a service. In WCF, each MEP represent some channels associated. MEP Channels Datagram IInputChannel, IOutputChannel Request-Reply IRequestChannel, IReplyChannel Duplex IDuplexChannel And the channels are created by ChannelListener on the server side, and ChannelFactory on the client side. The ChannelListener and ChannelFactory are created by the TransportBindingElement. The TransportBindingElement is created by the Binding, which can be defined as a new binding or from a custom binding. For more information about the transport channel mode, please refer to the MSDN document. The figure below shows the transport channel objects when using the request-reply MEP. And this is the datagram MEP. And this is the duplex MEP. After investigated the WCF transport architecture, channel mode and MEP, we finally identified what we should do to extend our message bus based transport layer. They are: Binding: (Optional) Defines the channel elements in the channel stack and added our transport binding element at the bottom of the stack. But we can use the build-in CustomBinding as well. TransportBindingElement: Defines which MEP is supported in our transport and create the related ChannelListener and ChannelFactory. This also defines the scheme of the endpoint if using this transport. ChannelListener: Create the server side channel based on the MEP it’s. We can have one ChannelListener to create channels for all supported MEPs, or we can have ChannelListener for each MEP. In this series I will use the second approach. ChannelFactory: Create the client side channel based on the MEP it’s. We can have one ChannelFactory to create channels for all supported MEPs, or we can have ChannelFactory for each MEP. In this series I will use the second approach. Channels: Based on the MEPs we want to support, we need to implement the channels accordingly. For example, if we want our transport support Request-Reply mode we should implement IRequestChannel and IReplyChannel. In this series I will implement all 3 MEPs listed above one by one. Scaffold: In order to make our transport extension works we also need to implement some scaffold stuff. For example we need some classes to send and receive message though out message bus. We also need some codes to read and write the WCF message, etc.. These are not necessary but would be very useful in our example.   Message Bus There is only one thing remained before we can begin to implement our scaling-out support WCF transport, which is the message bus. As I mentioned above, the message bus must have some features to fulfill all the WCF MEPs. In my company we will be using TIBCO EMS, which is an enterprise message bus product. And I have said before we can use any message bus production if it’s satisfied with our requests. Here I would like to introduce an interface to separate the message bus from the WCF. This allows us to implement the bus operations by any kinds bus we are going to use. The interface would be like this. 1: public interface IBus : IDisposable 2: { 3: string SendRequest(string message, bool fromClient, string from, string to = null); 4:  5: void SendReply(string message, bool fromClient, string replyTo); 6:  7: BusMessage Receive(bool fromClient, string replyTo); 8: } There are only three methods for the bus interface. Let me explain one by one. The SendRequest method takes the responsible for sending the request message into the bus. The parameters description are: message: The WCF message content. fromClient: Indicates if this message was came from the client. from: The channel ID that this message was sent from. The channel ID will be generated when any kinds of channel was created, which will be explained in the following articles. to: The channel ID that this message should be received. In Request-Reply and Duplex MEP this is necessary since the reply message must be received by the channel which sent the related request message. The SendReply method takes the responsible for sending the reply message. It’s very similar as the previous one but no “from” parameter. This is because it’s no need to reply a reply message again in any MEPs. The Receive method takes the responsible for waiting for a incoming message, includes the request message and specified reply message. It returned a BusMessage object, which contains some information about the channel information. The code of the BusMessage class is 1: public class BusMessage 2: { 3: public string MessageID { get; private set; } 4: public string From { get; private set; } 5: public string ReplyTo { get; private set; } 6: public string Content { get; private set; } 7:  8: public BusMessage(string messageId, string fromChannelId, string replyToChannelId, string content) 9: { 10: MessageID = messageId; 11: From = fromChannelId; 12: ReplyTo = replyToChannelId; 13: Content = content; 14: } 15: } Now let’s implement a message bus based on the IBus interface. Since I don’t want you to buy and install the TIBCO EMS or any other message bus products, I will implement an in process memory bus. This bus is only for test and sample purpose. It can only be used if the service and client are in the same process. Very straightforward. 1: public class InProcMessageBus : IBus 2: { 3: private readonly ConcurrentDictionary<Guid, InProcMessageEntity> _queue; 4: private readonly object _lock; 5:  6: public InProcMessageBus() 7: { 8: _queue = new ConcurrentDictionary<Guid, InProcMessageEntity>(); 9: _lock = new object(); 10: } 11:  12: public string SendRequest(string message, bool fromClient, string from, string to = null) 13: { 14: var entity = new InProcMessageEntity(message, fromClient, from, to); 15: _queue.TryAdd(entity.ID, entity); 16: return entity.ID.ToString(); 17: } 18:  19: public void SendReply(string message, bool fromClient, string replyTo) 20: { 21: var entity = new InProcMessageEntity(message, fromClient, null, replyTo); 22: _queue.TryAdd(entity.ID, entity); 23: } 24:  25: public BusMessage Receive(bool fromClient, string replyTo) 26: { 27: InProcMessageEntity e = null; 28: while (true) 29: { 30: lock (_lock) 31: { 32: var entity = _queue 33: .Where(kvp => kvp.Value.FromClient == fromClient && (kvp.Value.To == replyTo || string.IsNullOrWhiteSpace(kvp.Value.To))) 34: .FirstOrDefault(); 35: if (entity.Key != Guid.Empty && entity.Value != null) 36: { 37: _queue.TryRemove(entity.Key, out e); 38: } 39: } 40: if (e == null) 41: { 42: Thread.Sleep(100); 43: } 44: else 45: { 46: return new BusMessage(e.ID.ToString(), e.From, e.To, e.Content); 47: } 48: } 49: } 50:  51: public void Dispose() 52: { 53: } 54: } The InProcMessageBus stores the messages in the objects of InProcMessageEntity, which can take some extra information beside the WCF message itself. 1: public class InProcMessageEntity 2: { 3: public Guid ID { get; set; } 4: public string Content { get; set; } 5: public bool FromClient { get; set; } 6: public string From { get; set; } 7: public string To { get; set; } 8:  9: public InProcMessageEntity() 10: : this(string.Empty, false, string.Empty, string.Empty) 11: { 12: } 13:  14: public InProcMessageEntity(string content, bool fromClient, string from, string to) 15: { 16: ID = Guid.NewGuid(); 17: Content = content; 18: FromClient = fromClient; 19: From = from; 20: To = to; 21: } 22: }   Summary OK, now I have all necessary stuff ready. The next step would be implementing our WCF message bus transport extension. In this post I described two scaling-out approaches on the service side especially if we are using the cloud platform: dispatcher mode and pulling mode. And I compared the Pros and Cons of them. Then I introduced the WCF channel stack, channel mode and the transport extension part, and identified what we should do to create our own WCF transport extension, to let our WCF services using pulling mode based on a message bus. And finally I provided some classes that need to be used in the future posts that working against an in process memory message bus, for the demonstration purpose only. In the next post I will begin to implement the transport extension step by step.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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  • Workshop in Holland - and open questions

    - by Mike Dietrich
    Thanks to everybody visiting yesterday the Upgrade Workshop in Maarsen. I had lots of fun - and I hope you'd enjoy it, too :-) The slides, as always, can be downloaded from: http://apex.oracle.com/folien Use the Schluesselwort/Keyword: upgrade112 And thanks to all those of you sending feedback regarding "traget/destination" (will change it in the slides) and other topics such as Enterprise Manager Grid Control 11g. Enterprise Manager 11g will be launched on 22-APR-2010 - and you can join the event live if you will be accidentialy in New York:http://www.oracle.com/enterprisemanager11g/index.html Thanks for this hint!!! Regarding the open questions: Will there be PSUs available for Intel Solaris? PSUs will be made available on nearly all platforms including Intel Solaris. Please see Note:882604.1 for platform information and Note:854428.1 for direct links to the PSU download location. Is COMMIT_WRITE=NOWAIT the default in patch set 10.2.0.4? I tried to verify this and neither couldn't find a bug entry nor a documentation saying the 10.2.0.4 has a different default setting (default behaviour is WAIT). Checked it in my 10.2.0.4 instances as well and there it is set to WAIT. If this parameter is not explicitly specified, then database commit behavior defaults to writing commit records to disk before control is returned to the client. If only IMMEDIATE or BATCH is specified, but not WAIT or NOWAIT, then WAIT mode is assumed. If only WAIT or NOWAIT is specified, but not IMMEDIATE or BATCH, then IMMEDIATE mode is assumed Please feedback to me if you have different experiences. Service Request escalation by telephone? Thanks for this update - I didn't realize that ;-) Now I know why it hasn't helped last month when I've updated an SR ... here's the official information on that: Note:199389.1 - Note has been updated on 24-FEB-2010. See the telephone number to Oracle support to request an escalation here: http://www.oracle.com/support/contact.html

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  • Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

    - by Michael Snow
    Originally posted on Oracle Customers page.Oracle Customer: Pella CorporationLocation:  Pella, IowaIndustry: Industrial Manufacturing Employees:  7,100 Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada. In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices. “Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. A word from Pella Corporation "Oracle WebCenter Sites?from the start?delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.” – Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation Oracle Product and Services Oracle WebCenter Sites Why Oracle Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. Implementation Process The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months. Partner Oracle PartnerElement Solutions, LLC Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout. “Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage?which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said. Resources Pella Corporation Upgrades Enterprise Applications to Continue to Improve Manufacturing Efficiency Thousands of Customers Successfully and Smoothly Upgrade to Oracle E-Business Suite 12.1 for New Functionality, Lower Operating Costs and Improved Shared Operations Managing the Virtual World

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  • Devfish Joe Healy in Fort Lauderdale - Cloud Computing and Azure - 03/11/2010 MSDN Tiki Hut

    - by Rainer
    Devfish Joe Healy, Brian Hitney, and Herve Rogero presented excellent sessions on today's MSDN Tiki Hut Event about  Cloud Computing and Azure. This was an developer focused event, starting out with an overview about structure and platform, followed by working code samples running on the platform, and all needed information to get developers started on development for cloud applications. Participants had Q&A opportunities after each session and made good use of it. I am sure that a lot of developers will jump on the Azure train. Azure is on top of my dev project list after that great event! This platform offers endless opportunities for development and businesses. The cloud environment in general is safer, scales better, and is far more cost effective compared to run and maintain your own data center. Posted: Rainer Habermann

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  • Special thanks to everyone that helped me in 2010.

    - by mbcrump
    2010 has been a very good year for me and I wanted to create a list and thank everyone for what they have done for me.  I also wanted to thank everyone for reading and subscribing to my blog. It is hard to believe that people actually want to read what I write. I feel like I owe a huge thanks to everyone listed below. Looking back upon 2010, I feel that I’ve grown as a developer and you are part of that reason. Sometimes we get caught up in day to day work and forget to give thanks to those that helped us along the way. The list below is mine, it includes people and companies. This list is obviously not going to include everyone that has helped, just those that have stood out in my mind. When I think back upon 2010, their names keep popping up in my head. So here goes, in no particular order.  People Dave Campbell – For everything he has done for the Silverlight Community with his Silverlight Cream blog. I can’t think of a better person to get recognition at the Silverlight FireStarter event. I also wanted to thank him for spending several hours of his time helping me track down a bug in my feedburner account. Victor Gaudioso – For his large collection of video tutorials on his blog and the passion and enthusiasm he has for Silverlight. We have talked on the phone and I’ve never met anyone so fired up for Silverlight. Kunal Chowdhury – Kunal has always been available for me to bounce ideas off of. Kunal has also answered a lot of questions that stumped me. His blog and CodeProject article have green a great help to me and the Silverlight Community. Glen Gordon – I was looking frantically for a Windows Phone 7 several months before release and Glen found one for me. This allowed me to start a blog series on the Windows Phone 7 hardware and developing an application from start to finish that Scott Guthrie retweeted.  Jeff Blankenburg – For listening to my complaints in the early stages of Windows Phone 7. Jeff was always very polite and gave me his cell phone number to talk it over. He also walked me through several problems that I was having early on. Pete Brown – For writing Silverlight 4 in Action. This book is definitely a labor of love. I followed Pete on Twitter as he was writing it and he spent a lot of late nights and weekends working on it. I felt a lot smarter after reading it the first time. The second time was even better. John Papa – For all of his work on the Silverlight Firestarter and the Silverlight community in general. He has also helped me on a personal level with several things. Daniel Heisler – For putting up with me the past year while we worked on many .NET projects together in 2010. Alvin Ashcraft – For publishing a daily blog post on the best of .NET links. He has linked to my site many times and I really appreciate what he does for the community. Chris Alcock – For publishing the Morning Brew every weekday. I remember when I first appeared on his site, I started getting hundreds of hits on my site and wondered if I was getting a DOS attack or something. It was great to find out that Chris had linked to one of my articles. Joel Cochran – For spending a week teaching “Blend-O-Rama”. This was my one of my favorite sessions of this year. I learned a lot about Expression Blend from it and the best part was that it was free and during lunchtime. Jeremy Likness – Jeremy is smart – very smart. I have learned a lot from Jeremy over the past year. He is also involved in the Silverlight community in every way possible, from forums to blog post to screencast to open source. It goes on and on. The people that I met at VSLive Orlando 2010. I had a great time chatting with Walt Ritscher, Wallace McClure, Tim Huckabee and David Platt. Also a special thanks to all of my friends on Twitter like @wilhil, @DBVaughan, @DataArtist, @wbm, @DirkStrauss and @rsringeri and many many more. Software Companies / Events / May of gave me FREE stuff. =) Microsoft (3) – I was sent a free coupon code by Microsoft to take the Silverlight 4 Beta Exam. I jumped on the offer and took the exam. It was great being selected to try out the exam before it goes public even though Microsoft eventually published a universal coupon code for everyone. I am still waiting to find out if I passed the exam. My fingers are crossed. Microsoft reaching out to me with some questions regarding the .NET Community. I’ve never had a company contact me with such interest in the community. Having a contest where 75 people could win a $100 gift certificate and a T-Shirt for submitting a Windows Phone 7 app. I submitted my app and won. All of the free launch events this year (Windows Phone 7, Visual Studio 2010, ASP.NET MVC). Wintellect – For providing an awesome day of free technical training called T.E.N. Where else can you get free training from some of the best programmers in the world? I also won a contest from them that included a NETAdvantage Ultimate License from Infragistics. VSLive – I attended the Orlando 2010 Conference and it was the best developer’s conference that I have ever attended. I got to know a lot of people at this conference and hang out with many wonderful speakers. I live tweeted the event and while it may have annoyed some, the organizers of VSLive loved it. I won the contest on Twitter and they invited me back to the 2011 session of my choice. This is a very nice gift and I really appreciate the generosity. BarcodeLib.com – For providing free barcode generating tools for a Non-Profit ASP.NET project that I was working on. Their third party controls really made this a breeze compared to my existing solution. NDepend – It is absolutely the best tool to improve code quality. The product is extremely large and I would recommend heading over to their site to check it out. Silverlight Spy – I was writing a blog post on Silverlight Spy and Koen Zwikstra provided a FREE license to me. If you ever wanted to peek inside of a Silverlight Application then this is the tool for you. He is also working on a version that will support OOB and Windows Phone 7. I would recommend checking out his site. Birmingham .NET Users Group / Silverlight Nights User Group – It takes a lot of time to put together a user group meeting every month yet it always seems to happen. I don’t want to name names for fear of leaving someone out but both of these User Groups are excellent if you live in the Birmingham, Alabama area. Publishing Companies Manning Publishing – For giving me early access to Silverlight 4 in Action by Pete Brown. It was really nice to be able to read this awesome book while Pete was writing it. I was also one of the first people to publish a review of the book. Sams Publishing and DZone – For providing a copy of Silverlight 4 Unleashed by Laurent Bugnion for me to review for their site. The review is coming in January 2011. Special Shoutout to the following 3rd Party Silverlight Controls It has been a great pleasure to work with the following companies on 3rd Party Control Giveaways every month. It always amazes me how every 3rd Party Control company is so eager to help out the community. I’ve never been turned down by any of these companies! These giveaways have sparked a lot of interest in Silverlight and hopefully I can continue giving away a new set every month. If you are a 3rd Party Control company and are interested in participating in these giveaways then please email me at mbcrump29[at]gmail[d0t].com. The companies below have already participated in my giveaways: Infragistics (December 2010) - Win a set of Infragistics Silverlight Controls with Data Visualization!  Mindscape (November 2010) - Mindscape Silverlight Controls + Free Mega Pack Contest Telerik (October 2010) - Win Telerik RadControls for Silverlight! ($799 Value) Again, I just wanted to say Thanks to everyone for helping me grow as a developer.  Subscribe to my feed

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  • How-to call server side Java from JavaScript

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The af:serverListener tag in Oracle ADF Faces allows JavaScript to call into server side Java. The example shown below uses an af:clientListener tag to invoke client side JavaScript in response to a key stroke in an Input Text field. The script then call a defined af:serverListener by its name defined in the type attribute. The server listener can be defined anywhere on the page, though from a code readability perspective it sounds like a good idea to put it close to from where it is invoked. <af:inputText id="it1" label="...">   <af:clientListener method="handleKeyUp" type="keyUp"/>   <af:serverListener type="MyCustomServerEvent"                      method="#{mybean.handleServerEvent}"/> </af:inputText> The JavaScript function below reads the event source from the event object that gets passed into the called JavaScript function. The call to the server side Java method, which is defined on a managed bean, is issued by a JavaScript call to AdfCustomEvent. The arguments passed to the custom event are the event source, the name of the server listener, a message payload formatted as an array of key:value pairs, and true/false indicating whether or not to make the call immediate in the request lifecycle. <af:resource type="javascript">     function handleKeyUp (evt) {    var inputTextComponen = event.getSource();       AdfCustomEvent.queue(inputTextComponent,                         "MyCustomServerEvent ",                         {fvalue:component.getSubmittedValue()},                         false);    event.cancel();}   </af:resource> The server side managed bean method uses a single argument signature with the argument type being ClientEvent. The client event provides information about the event source object - as provided in the call to AdfCustomEvent, as well as the payload keys and values. The payload is accessible from a call to getParameters, which returns a HashMap to get the values by its key identifiers.  public void handleServerEvent(ClientEvent ce){    String message = (String) ce.getParameters().get("fvalue");   ...  } Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Find the tag library at: http://download.oracle.com/docs/cd/E15523_01/apirefs.1111/e12419/tagdoc/af_serverListener.html

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  • Introducing the Oracle MDM Blog - Why All MDM Solutions Aren't Equal

    - by ken.pulverman
    Welcome to the Oracle MDM Blog.  Dave Butler, Tony Ouk, and myself - Ken Pulverman, will be bringing you news and information from the world of MDM at Oracle.  Dave is our resident expert with more than 30 years of experience in data and information management. Tony has deep expertise in our Exadata product line which provides a strong hardware synergy with MDM.  I come from Siebel Systems where I helped found the team that built our integration product line and then our Universal Customer Master with is part of our MDM offering at Oracle. I thought I'd hit the ground running with a topic we are going to want to continue to bend your ear about.  We had a recent meeting with Ford Goodman, our head of MDM commercial sales in the US and he was very fired up about and important topic.  He's irked that all MDM solutions get painted with the same brush even though they aren't the same at all. There are companies out there trying to represent frameworks and toolkits as out of the box solutions.  They give you the pleasure (read pain) of doing things like developing your own multi-application data model, building your own web services, or creating your own APIs.  Huh?  What gets sold as flexibility in reality is a barrier to ever going live.  At Siebel Systems we obsessed over the notion of a customer.  Our data model took over 10 years to perfect as defining a customer is a very complex task indeed.  There are divisions, subsidiaries, branches, acquisitions, sites etc., etc., etc..  You'll want to do your homework, but trust me - you aren't going to want to take the time or resource to build these canonical data structures yourself.  And what about APIs?  Again, it sounds flexible.  In reality it's a lot of work. Our DNA at Oracle is to reduce the cost of information technology so we pre-integrate our technology with all of our major applications and pre-build integrations and connectors for all the major systems you work with.  This is tedious work that requires detailed knowledge of the interfaces of all the applications involved.  It is also version specific as the interface features and technology are always changing.  We have a substantial organization to manage this complexity so you don't have to.  Suffice to say, we'd like to help our customers peel back the rhetoric of companies that fly the MDM flag without a real offering that you can quickly benefit from. Please watch this space for more information on this storyline as well as news and information around Oracle MDM.

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  • Windows Server Certified as Secure Global Desktop Clients with EBS 12

    - by Steven Chan (Oracle Development)
    Oracle Secure Global Desktop provides secure access to centralized applications—Microsoft Windows, UNIX, mainframe, and midrange—from a wide variety of popular client devices, including Windows PCs, Oracle Solaris workstations, Linux PCs, and thin clients. Secure Global Desktop is certified for use with Microsoft Windows Server 2003 and 2008 virtualized environments acting as desktop clients connecting to Oracle E-Business Suite Release 12 environments.  32-bit and 64-bit versions of Microsoft Windows Server are certified. These combinations may also be used in conjunction with Oracle VM, if required. How does this work? For example, a Secure Desktop Client can connect to a Secure Global Desktop environment.  That environment can be running Microsoft Server 2008.  That environment can be used, in turn, as a "desktop client" to access Oracle E-Business Suite Release 12.1.3. Requirements EBS 12.1.3 + Windows Server 2008 R2 (64-bit) Secure Global Desktop version 4.6 or higher Internet Explorer 8 (32-bit and 64-bit) or Internet Explorer 9 (32-bit and 64-bit) JRE Plug-in 1.6.0_32 (32-bit and 64-bit) or later 1.6 releases EBS 12.1.3 + Windows Server 2008 (32-bit) Secure Global Desktop version 4.6 or higher Internet Explorer 8 (32-bit) or Internet Explorer 9 (32-bit) JRE Plug-in 1.6.0_32 (32-bit) or later 1.6 releases EBS 12.1.3 + Windows Server 2003 R2 (64-bit) Secure Global Desktop version 4.6 or higher Internet Explorer 8 (32-bit and 64-bit) JRE Plug-in 1.6.0_32 (32-bit and 64-bit) or later 1.6 releases EBS 12.1.3 + Windows Server 2003 R2 (32-bit) Secure Global Desktop version 4.6 or higher Internet Explorer 8 (32-bit) JRE Plug-in 1.6.0_32 (32-bit) or later 1.6 releases References Oracle Secure Global Desktop with E-Business Suite Release 12.1.3 (Note 1491211.1) Related Articles Oracle VM Templates Available for E-Business Suite 12.1.3 Support Policies for Virtualization Technologies and Oracle E-Business Suite Webcast Replay Available: Virtualization and Cloud Deployments of Oracle E-Business Suite

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  • Silverlight for Windows Embedded Tutorial (step 5 and a bit of Windows Phone 7)

    - by Valter Minute
    If you haven’t spent the last week in the middle of the Sahara desert or traveling on a sled in the north pole area you should have heard something about the launch of Windows Phone 7 Series (or Windows Phone Series 7, or Windows Series Phone 7 or something like that). Even if you are in the middle of the desert or somewhere around the north pole you may have been reached by the news, since it seems that WP7S (using the full name will kill my available bandwidth!) is generating a lot of buzz in the development and IT communities. One of the most important aspects of this new platform is that it will be programmed using a new set of tools and frameworks, completely different from the ones used on older releases of Windows Mobile (or SmartPhone, or PocketPC or whatever…). WP7S applications can be developed using Silverlight or XNA. If you want to learn something more about WP7S development you can download the preview of Charles Petzold’s book about it: http://www.charlespetzold.com/phone/index.html Charles Petzold is also the author of “Programming Windows”, the first book I ever read about programming on Windows (it was Windows 3.0 at that time!). The fact that even I was able to learn how to develop Windows application is a proof of the quality of Petzold’s work. This book is up to his standards and the 150pages preview is already rich in technical contents without being boring or complicated to understand. I may be able to become a Windows Phone developer thanks to mr. Petzold. Mr. Petzold uses some nice samples to introduce the basic concepts of Silverlight development on WP7S. On this new platform you’ll use managed code to develop your application, so those samples can’t be ported on Windows CE R3 as they are, but I would like to take one of the first samples (called “SilverlightTapHello1”) and adapt it to Silverlight for Windows Embedded to show that even plain old native code can be used to develop “cool” user interfaces! The sample shows the standard WP7S title header and a textbox with an hello world message inside it. When the user touches the textbox, it will change its color. When the user touches the background (Grid) behind it, its default color (plain old White) will be restored. Let’s see how we can implement the same features on our embedded device! I took the XAML code of the sample (you can download the book samples here: http://download.microsoft.com/download/1/D/B/1DB49641-3956-41F1-BAFA-A021673C709E/CodeSamples_DRAFTPreview_ProgrammingWindowsPhone7Series.zip) and changed it a little bit to remove references to WP7S or managed runtime. If you compare the resulting files you will see that I was able to keep all the resources inside the App.xaml files and the structure of  MainPage.XAML almost intact. This is the Silverlight for Windows Embedded version of MainPage.XAML: <UserControl x:Class="SilverlightTapHello1.MainPage" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:phoneNavigation="clr-namespace:Microsoft.Phone.Controls;assembly=Microsoft.Phone.Controls.Navigation" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" mc:Ignorable="d" d:DesignWidth="480" d:DesignHeight="800" FontFamily="{StaticResource PhoneFontFamilyNormal}" FontSize="{StaticResource PhoneFontSizeNormal}" Foreground="{StaticResource PhoneForegroundBrush}" Width="640" Height="480">   <Grid x:Name="LayoutRoot" Background="{StaticResource PhoneBackgroundBrush}"> <Grid.RowDefinitions> <RowDefinition Height="Auto"/> <RowDefinition Height="*"/> </Grid.RowDefinitions>   <!--TitleGrid is the name of the application and page title--> <Grid x:Name="TitleGrid" Grid.Row="0"> <TextBlock Text="SILVERLIGHT TAP HELLO #1" x:Name="textBlockPageTitle" Style="{StaticResource PhoneTextPageTitle1Style}"/> <TextBlock Text="main page" x:Name="textBlockListTitle" Style="{StaticResource PhoneTextPageTitle2Style}"/> </Grid>   <!--ContentGrid is empty. Place new content here--> <Grid x:Name="ContentGrid" Grid.Row="1" MouseLeftButtonDown="ContentGrid_MouseButtonDown" Background="{StaticResource PhoneBackgroundBrush}"> <TextBlock x:Name="TextBlock" Text="Hello, Silverlight for Windows Embedded!" HorizontalAlignment="Center" VerticalAlignment="Center" /> </Grid> </Grid> </UserControl> If you compare it to the WP7S sample (not reported here to avoid any copyright issue) you’ll notice that I had to replace the original phoneNavigation:PhoneApplicationPage with UserControl as the root node. This make sense because there is not support for phone applications on CE 6. I also had to specify width and height of my main page (on the WP7S device this will be adjusted by the OS) and I had to replace the multi-touch event handler with the MouseLeftButtonDown event (no multitouch support for Windows CE R3, still). I also changed the hello message, of course. I used XAML2CPP to generate the boring part of our application and then added the initialization code to WinMain: int WINAPI WinMain(HINSTANCE hInstance, HINSTANCE hPrevInstance, LPTSTR lpCmdLine, int nCmdShow) { if (!XamlRuntimeInitialize()) return -1;   HRESULT retcode;   IXRApplicationPtr app; if (FAILED(retcode=GetXRApplicationInstance(&app))) return -1; XRXamlSource dictsrc;   dictsrc.SetResource(hInstance,TEXT("XAML"),IDR_XAML_App);   if (FAILED(retcode=app->LoadResourceDictionary(&dictsrc,NULL))) return -1;   MainPage page;   if (FAILED(page.Init(hInstance,app))) return -1;   UINT exitcode;   if (FAILED(page.GetVisualHost()->StartDialog(&exitcode))) return -1;   return exitcode; }   You may have noticed that there is something different from the previous samples. I added the code to load a resource dictionary. Resources are an important feature of XAML that allows you to define some values that could be replaced inside any XAML file loaded by the runtime. You can use resources to define custom styles for your fonts, backgrounds, controls etc. and to support internationalization, by providing different strings for different languages. The rest of our WinMain isn’t that different. It creates an instances of our MainPage object and displays it. The MainPage class implements an event handler for the MouseLeftButtonDown event of the ContentGrid: class MainPage : public TMainPage<MainPage> { public:   HRESULT ContentGrid_MouseButtonDown(IXRDependencyObject* source,XRMouseButtonEventArgs* args) { HRESULT retcode; IXRSolidColorBrushPtr brush; IXRApplicationPtr app;   if (FAILED(retcode=GetXRApplicationInstance(&app))) return retcode;   if (FAILED(retcode=app->CreateObject(IID_IXRSolidColorBrush,&brush))) return retcode;   COLORREF color=RGBA(0xff,0xff,0xff,0xff);   if (args->pOriginalSource==TextBlock) color=RGBA(rand()&0xFF,rand()&0xFF,rand()&0xFF,0xFF);   if (FAILED(retcode=brush->SetColor(color))) return retcode;   if (FAILED(retcode=TextBlock->SetForeground(brush))) return retcode; return S_OK; } }; As you can see this event is generated when a used clicks inside the grid or inside one of the objects it contains. Since our TextBlock is inside the grid, we don’t need to provide an event handler for its MouseLeftButtonDown event. We can just use the pOriginalSource member of the event arguments to check if the event was generated inside the textblock. If the event was generated inside the grid we create a white brush,if it’s inside the textblock we create some randomly colored brush. Notice that we need to use the RGBA macro to create colors, specifying also a transparency value for them. If we use the RGB macro the resulting color will have its Alpha channel set to zero and will be transparent. Using the SetForeground method we can change the color of our control. You can compare this to the managed code that you can find at page 40-41 of Petzold’s preview book and you’ll see that the native version isn’t much more complex than the managed one. As usual you can download the full code of the sample here: http://cid-9b7b0aefe3514dc5.skydrive.live.com/self.aspx/.Public/SilverlightTapHello1.zip And remember to pre-order Charles Petzold’s “Programming Windows Phone 7 series”, I bet it will be a best-seller! Technorati Tags: Silverlight for Windows Embedded,Windows CE

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  • Enterprise Manager 12c ? ZFS Storage Appliance

    - by user13138569
    ?????????????? Enterprise Manager 12c ??? Sun ZFS Storage Appliance ????????????????????? ???Enterprise Manager ?? Sun ZFS Storage Appliance ?????????????? Enterprise Manager ????????????????? 3??? Sun ZFS Stoarage Appliance ??????????????????? My Oracle Support ???Oracle Technology Network ???????????????????????????? ?????????????????????????? Oracle ZFS Storage Appliance Plugin Downloads Sun ZFS Storage Appliance ????????????????????????????? P.3 ???????????Appliance ???????????? Workflow ?????????? Enterprise Manager ???????????? P.10 ???????????????????????????????????????????Enterprise Manager 11g ??????????????????????? ??????????????????????????? ??????????????????????Sun ZFS Storage Appliance ??????????Database ???????????????????????????????Enterprise Manager ???????????????????????

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  • UK Partner Briefing – Business Analytics - 24 Sept 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    Monday 24th September 2012 - Oracle City Office, London Register Here for this important, free briefing Oracle Partners are invited to attend this Business Analytics Partner Briefing on 24th September 2012 in Oracle’s London Moorgate Offices with Particular focus on Exalytics, Endeca and, BI Mobile. Who should attend? Oracle Business Analytics is one of our fastest growing product lines, hence this briefing will be of value to any executives looking for new business opportunities or extending their existing Analytics line of business Background This half day event will inform you of Oracle's Business Analytics strategy, how your organisation can gain commercial advantage from reselling and deploying Oracle's BI portfolio, and the tools and resources to support your sales engagements. Agenda 13:45 – Registration, Coffee, and iPad set up 14:30 – Briefing Commences: Welcome & Introduction to the Business Analytics FY13 Strategy from Mike Pell, VP UK Business Analytics Sales 15:15 – Exalytics: Speed of Thought Analytics 16:00 – Mobile BI & Endeca 16:45 – Event Wrap-up and Q&A 17:00 – Meet the UK BI Sales Team: Networking Please note – If you have an iPad please bring it with you to the session, as we will be helping to set these up with BI Mobile from 13:45 onwards. Click here to register now for this briefing for Oracle Partners. Best regards, Mike Pell                                  Duncan Fitter                           Mike Thompson VP UK Analytics Sales             BA Business Development       Alliances & Channels

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  • Silverlight Cream for December 09, 2010 -- #1006

    - by Dave Campbell
    In this Issue: Adam Kinney, Jonathan van de Veen, René Schulte(-2-), Vikas, Chad Campbell, Chris Koenig, John Papa, and Martin Krüger. Above the Fold: Silverlight: "Silverlight TV #54: Introducing 11 Brand New Labs" John Papa WP7: "Gestures in Windows Phone 7" Chris Koenig Training: "New Windows Phone 7 tutorials for Designers on toolbox!" Adam Kinney Shoutouts: Jesse Liberty posted ways to get help when you get stuck: Top 10 Tips To Getting Help With Silverlight From SilverlightCream.com: New Windows Phone 7 tutorials for Designers on toolbox! Adam Kinney posted about some WP7 design goodness he's had the opportunity to take part in putting together that is now available for all of us on the Microsoft design Toolbox site.... detailed info about what's there. Adventures while building a Silverlight Enterprise application part #39 Jonathan van de Veen has his latest Silverlight coding adventure detailed on his blog... in the final throes of releasing, he came across some issues surrounding CRUD operations... Windows Phone Unplugged - How to Detect the Zune Software René Schulte has a post up about my two favorite devices: Zune and WP7 ... and how to detect if the Zune software is running when the device is connected to the PC. Issue with the WP7 PictureDecoder and Workaround René Schulte has a second post up today about strange behavior with the PictureDecoder DecodeJpeg method... he describes the problem and a workaround for it. Performance Wizard for Silverlight Vikas reports some Silverlight goodness in the VS2010 SP1 beta that's out ... a Performance Wizard... and he's ratted out it's use and sharing that info... Submitting an App to the Windows Phone Marketplace Chad Campbell details the user experience of getting an app through the marketplace to users... from the standpoint of someone that's been there. Gestures in Windows Phone 7 Chris Koenig is talking about Gestures in WP7, documenting how he used some XNA to get some side-to-side image scrolling going on... and gave us the source! Silverlight TV #54: Introducing 11 Brand New Labs John Papa has his latest Silverlight TV up and he's talking to two great guys: Dan Wahlin and Corey Schuman who have produced the labs you've seen referenced... awesome stuff guys... WP7: precisely position the text cursor when writing text Martin Krüger has a quick WP7 usage tip up for precisely positioning the text cursor in a textbox ... I could have used that today when "Nick's Frame Shop" came up as "Nix Frame Shop" in a search. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Oracle Hyperion Day

    - by Oracle Aplicaciones
    Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle celebró el pasado 1 de Diciembre en la emblemática Torre Espacio de Madrid,  el Hyperion Day.Durante el evento tuvimos la oportunidad de conocer las últimas novedades de las soluciones financieras de Oracle.

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  • Troubleshooting Wiki for the Siebel Plug-in

    - by Kenneth E.
    There are a number of initiatives underway to provide better troubleshooting tools and diagnostics for the Siebel Plug-in.  We'll make sure that we announce those as soon as they are available.In the meantime, I wanted to make everyone aware of an existing Wiki that provides troubleshooting tips/techniques, as well as a list of common issues.  Unfortunately, this Wiki is only accessbile to internal Oracle employees.  The wiki is located here.In addition to the troubleshooting information, one of the more valuable aspects of the Wiki is a listing of the latest requried patches for the Siebel Plug-in.  This list is maintained by our Engineering staff, and reflects the latest information on required patches for all current releases (i.e., 12c, 11g, and 10.2.0.5).  The list of patches can be accessed here.

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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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  • Oracle Launches Enterprise Manager Ops Center 12c at OpenWorld Japan

    - by Anand Akela
    Oracle Senior Vice President John Fowler and Oracle Vice President of Systems Management Steve Wilson unveiled Oracle Enterprise Manager Ops Center 12c at Oracle OpenWorld, Tokyo Japan on April 4th morning.  Oracle Enterprise Manager combines management of servers, operating systems, virtualization solution for x86 and SPRC servers, firmware, storage, and network fabrics with Oracle Enterprise Manager Ops Center. Available at no additional cost as part of the Ops Center Anywhere Program, Oracle Enterprise Manager Ops Center 12c allows enterprises to accelerate mission-critical cloud deployment, unleash the power of Solaris 11 — the first cloud OS, and simplify Oracle engineered systems management. Here are some of the resources for you to learn more about the new Oracle Enterprise Manager Ops Center 12c :  Press Release : Introducing Oracle Enterprise Manager Ops Center 12c White paper: Oracle Enterprise Manager Ops Center 12c - Making Infrastructure-as-a-Service in the Enterprise a Reality Oracle Enterprise Manager Ops Center web page at Oracle Technology Network Join Oracle Launch Webcast : Total Cloud Control for Systems on April 12th at 9 AM PST to learn more about  Oracle Enterprise Manager Ops Center 12c from Oracle Senior Vice President John Fowler, Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executive. Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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