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  • Introducing the Oracle MDM Blog - Why All MDM Solutions Aren't Equal

    - by ken.pulverman
    Welcome to the Oracle MDM Blog.  Dave Butler, Tony Ouk, and myself - Ken Pulverman, will be bringing you news and information from the world of MDM at Oracle.  Dave is our resident expert with more than 30 years of experience in data and information management. Tony has deep expertise in our Exadata product line which provides a strong hardware synergy with MDM.  I come from Siebel Systems where I helped found the team that built our integration product line and then our Universal Customer Master with is part of our MDM offering at Oracle. I thought I'd hit the ground running with a topic we are going to want to continue to bend your ear about.  We had a recent meeting with Ford Goodman, our head of MDM commercial sales in the US and he was very fired up about and important topic.  He's irked that all MDM solutions get painted with the same brush even though they aren't the same at all. There are companies out there trying to represent frameworks and toolkits as out of the box solutions.  They give you the pleasure (read pain) of doing things like developing your own multi-application data model, building your own web services, or creating your own APIs.  Huh?  What gets sold as flexibility in reality is a barrier to ever going live.  At Siebel Systems we obsessed over the notion of a customer.  Our data model took over 10 years to perfect as defining a customer is a very complex task indeed.  There are divisions, subsidiaries, branches, acquisitions, sites etc., etc., etc..  You'll want to do your homework, but trust me - you aren't going to want to take the time or resource to build these canonical data structures yourself.  And what about APIs?  Again, it sounds flexible.  In reality it's a lot of work. Our DNA at Oracle is to reduce the cost of information technology so we pre-integrate our technology with all of our major applications and pre-build integrations and connectors for all the major systems you work with.  This is tedious work that requires detailed knowledge of the interfaces of all the applications involved.  It is also version specific as the interface features and technology are always changing.  We have a substantial organization to manage this complexity so you don't have to.  Suffice to say, we'd like to help our customers peel back the rhetoric of companies that fly the MDM flag without a real offering that you can quickly benefit from. Please watch this space for more information on this storyline as well as news and information around Oracle MDM.

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  • Silverlight Cream for May 30, 2010 -- #873

    - by Dave Campbell
    In this Issue: Matthias Shapiro, Colin Blair(-2-), Mike Snow, Marlon Grech, Victor Gaudioso. Shoutout: If you're going to be anywhere near Mission Viejo, California on June 19th, set your calendar for this Victor Gaudioso event: New Speaking Event: Microsoft Book Signing/Silverlight 4 Presentation SilverLaw has another example of his Flexible surface app up: Drag & Drop Flexible Surface - Silverlight 4 From SilverlightCream.com: Silverlight 4 Binding and StringFormat in XAML Matthias Shapiro has a discussion posted about StringFormat binding in Silverlight 4 ... he dug in hard on this... well worth a read. View Model Collection Properties for WCF RIA Services Colin Blair is discussing some possibilities for exposing collections of entities from the ViewModel... his favorite: PagedCollectionView. The next post discusses this deeper. Advanced Paged Collection View Colin Blair continues in more depth on the PagedCollectionView, this time handling paging, sorting, and multiple loads. Silverlight Tip of the day #25 – Detecting Validation Errors on Submit Mike Snow's latest Tip of the Day is up and is about validation - specifically validating after your user has pressed "OK" INotifyPropertyChanged… I am fed up of handling events just to know when a property changed Marlon Grech has an Rx-less solution to code notifications of properties changing... this is a WPF and Silverlight solution and all the code is downloadable. New Silverlight Video Tutorial: How to Add Multiple BitmapEffects to One Object Victor Gaudioso's latest outing is in response to a query from a reader and is a video tutorial showing how to add multiple bitmap effects to one object. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Extension Methods in Dot Net 2.0

    - by Tom Hines
    Not that anyone would still need this, but in case you have a situation where the code MUST be .NET 2.0 compliant and you want to use a cool feature like Extension methods, there is a way.  I saw this article when looking for ways to create extension methods in C++, C# and VB:  http://msdn.microsoft.com/en-us/magazine/cc163317.aspx The author shows a simple  way to declare/define the ExtensionAttribute so it's available to 2.0 .NET code. Please read the article to learn about the when and why and use the content below to learn HOW. In the next post, I'll demonstrate cross-language calling of extension methods. Here is a version of it in C# First, here's the project showing there's no VOODOO included: using System; namespace System.Runtime.CompilerServices {    [       AttributeUsage(          AttributeTargets.Assembly          | AttributeTargets.Class          | AttributeTargets.Method,       AllowMultiple = false, Inherited = false)    ]    class ExtensionAttribute : Attribute{} } namespace TestTwoDotExtensions {    public static class Program    {       public static void DoThingCS(this string str)       {          Console.WriteLine("2.0\t{0:G}\t2.0", str);       }       static void Main(string[] args)       {          "asdf".DoThingCS();       }    } }   Here is the C++ version: // TestTwoDotExtensions_CPP.h #pragma once using namespace System; namespace System {        namespace Runtime {               namespace CompilerServices {               [                      AttributeUsage(                            AttributeTargets::Assembly                             | AttributeTargets::Class                            | AttributeTargets::Method,                      AllowMultiple = false, Inherited = false)               ]               public ref class ExtensionAttribute : Attribute{};               }        } } using namespace System::Runtime::CompilerServices; namespace TestTwoDotExtensions_CPP { public ref class CTestTwoDotExtensions_CPP {    public:            [ExtensionAttribute] // or [Extension]            static void DoThingCPP(String^ str)    {       Console::WriteLine("2.0\t{0:G}\t2.0", str);    } }; }

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  • Oracle Launches Enterprise Manager Ops Center 12c at OpenWorld Japan

    - by Anand Akela
    Oracle Senior Vice President John Fowler and Oracle Vice President of Systems Management Steve Wilson unveiled Oracle Enterprise Manager Ops Center 12c at Oracle OpenWorld, Tokyo Japan on April 4th morning.  Oracle Enterprise Manager combines management of servers, operating systems, virtualization solution for x86 and SPRC servers, firmware, storage, and network fabrics with Oracle Enterprise Manager Ops Center. Available at no additional cost as part of the Ops Center Anywhere Program, Oracle Enterprise Manager Ops Center 12c allows enterprises to accelerate mission-critical cloud deployment, unleash the power of Solaris 11 — the first cloud OS, and simplify Oracle engineered systems management. Here are some of the resources for you to learn more about the new Oracle Enterprise Manager Ops Center 12c :  Press Release : Introducing Oracle Enterprise Manager Ops Center 12c White paper: Oracle Enterprise Manager Ops Center 12c - Making Infrastructure-as-a-Service in the Enterprise a Reality Oracle Enterprise Manager Ops Center web page at Oracle Technology Network Join Oracle Launch Webcast : Total Cloud Control for Systems on April 12th at 9 AM PST to learn more about  Oracle Enterprise Manager Ops Center 12c from Oracle Senior Vice President John Fowler, Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executive. Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • Workshop in Holland - and open questions

    - by Mike Dietrich
    Thanks to everybody visiting yesterday the Upgrade Workshop in Maarsen. I had lots of fun - and I hope you'd enjoy it, too :-) The slides, as always, can be downloaded from: http://apex.oracle.com/folien Use the Schluesselwort/Keyword: upgrade112 And thanks to all those of you sending feedback regarding "traget/destination" (will change it in the slides) and other topics such as Enterprise Manager Grid Control 11g. Enterprise Manager 11g will be launched on 22-APR-2010 - and you can join the event live if you will be accidentialy in New York:http://www.oracle.com/enterprisemanager11g/index.html Thanks for this hint!!! Regarding the open questions: Will there be PSUs available for Intel Solaris? PSUs will be made available on nearly all platforms including Intel Solaris. Please see Note:882604.1 for platform information and Note:854428.1 for direct links to the PSU download location. Is COMMIT_WRITE=NOWAIT the default in patch set 10.2.0.4? I tried to verify this and neither couldn't find a bug entry nor a documentation saying the 10.2.0.4 has a different default setting (default behaviour is WAIT). Checked it in my 10.2.0.4 instances as well and there it is set to WAIT. If this parameter is not explicitly specified, then database commit behavior defaults to writing commit records to disk before control is returned to the client. If only IMMEDIATE or BATCH is specified, but not WAIT or NOWAIT, then WAIT mode is assumed. If only WAIT or NOWAIT is specified, but not IMMEDIATE or BATCH, then IMMEDIATE mode is assumed Please feedback to me if you have different experiences. Service Request escalation by telephone? Thanks for this update - I didn't realize that ;-) Now I know why it hasn't helped last month when I've updated an SR ... here's the official information on that: Note:199389.1 - Note has been updated on 24-FEB-2010. See the telephone number to Oracle support to request an escalation here: http://www.oracle.com/support/contact.html

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  • Troubleshooting Wiki for the Siebel Plug-in

    - by Kenneth E.
    There are a number of initiatives underway to provide better troubleshooting tools and diagnostics for the Siebel Plug-in.  We'll make sure that we announce those as soon as they are available.In the meantime, I wanted to make everyone aware of an existing Wiki that provides troubleshooting tips/techniques, as well as a list of common issues.  Unfortunately, this Wiki is only accessbile to internal Oracle employees.  The wiki is located here.In addition to the troubleshooting information, one of the more valuable aspects of the Wiki is a listing of the latest requried patches for the Siebel Plug-in.  This list is maintained by our Engineering staff, and reflects the latest information on required patches for all current releases (i.e., 12c, 11g, and 10.2.0.5).  The list of patches can be accessed here.

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  • WPB .Net User Group 11/29 Meeting - Kinect SDK with Joe Healy - New Meeting Location

    - by Sam Abraham
    We are excited to share great news and updates regarding the West Palm Beach .Net User Group. Our upcoming meeting will feature Joe Healy from Microsoft as speaker for the November 29th, 2011 6:30 PM meeting.   He will be covering the Kinect SDK and answering all our questions regarding the latest Windows Phone 7 Release. We will be also raffling many valuable items as part of our usual free raffle and hope each of our members leaves with a freebie.   We are also honored to share that we will be hosting our special meeting at a new location:   PC Professor 6080 Okeechobee Blvd.,  #200 West Palm Beach, FL 33417 Phone: 561-684-3333.   This is right by the Florida Turnpike entrance on Okeechobee Blvd.   PC Professor will be also providing our free pizza/soda and some additional surprise items for this meeting to mark the debut of our meetings at their location!   We would like to use this opportunity to thank our current host, CompTec, for its generous support and for hosting us for the past 2 years and look forward to their continued support and sponsorship.   A lot of work and effort is put into hosting a meeting that we hope translates into added value and benefit for our membership. We always welcome your feedback and participation as we strive to continuously improve the group.   Special thanks to our group member, Zack Weiner, for helping us find this new location.   For more details and to register please visit: http://www.fladotnet.com/Reg.aspx?EventID=536   Hope to see you all there.   --Sam Abraham & Venkat Subramanian Site Directors – West Palm Beach .Net User Group

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  • IASA Kansas City to host discussion on Google Fiber Project in Kansas City

    - by Patrick Liekhus
    One of the groups that I am currently President of (IASA Kansas City) is hosting an event by Rachel Hack (Google Community Manager) about the Google Fiber Project in Kansas City.  The event will be hosted at Balance Point’s office off 92nd and Ward Parkway on the Missouri side of the state line.  If you are interested, please check out further details here and get registered.  It is after work hours from 6 to 8 PM on the night of November 29, 2011.  It is free to attend and open to anyone who gets registered.  Come one, come all and bring your friends. Thanks

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  • 10 Reasons Why Java is the Top Embedded Platform

    - by Roger Brinkley
    With the release of Oracle ME Embedded 3.2 and Oracle Java Embedded Suite, Java is now ready to fully move into the embedded developer space, what many have called the "Internet of Things". Here are 10 reasons why Java is the top embedded platform. 1. Decouples software development from hardware development cycle Development is typically split between both hardware and software in a traditional design flow . This leads to complicated co-design and requires prototype hardware to be built. This parallel and interdependent hardware / software design process typically leads to two or more re-development phases. With Embedded Java, all specific work is carried out in software, with the (processor) hardware implementation fully decoupled. This with eliminate or at least reduces the need for re-spins of software or hardware and the original development efforts can be carried forward directly into product development and validation. 2. Development and testing can be done (mostly) using standard desktop systems through emulation Because the software and hardware are decoupled it now becomes easier to test the software long before it reaches the hardware through hardware emulation. Emulation is the ability of a program in an electronic device to imitate another program or device. In the past Java tools like the Java ME SDK and the SunSPOTs Solarium provided developers with emulation for a complete set of mobile telelphones and SunSpots. This often included network interaction or in the case of SunSPOTs radio communication. What emulation does is speed up the development cycle by refining the software development process without the need of hardware. The software is fixed, redefined, and refactored without the timely expense of hardware testing. With tools like the Java ME 3.2 SDK, Embedded Java applications can be be quickly developed on Windows based platforms. In the end of course developers should do a full set of testing on the hardware as incompatibilities between emulators and hardware will exist, but the amount of time to do this should be significantly reduced. 3. Highly productive language, APIs, runtime, and tools mean quick time to market Charles Nutter probably said it best in twitter blog when he tweeted, "Every time I see a piece of C code I need to port, my heart dies a little. Then I port it to 1/4 as much Java, and feel better." The Java environment is a very complex combination of a Java Virtual Machine, the Java Language, and it's robust APIs. Combine that with the Java ME SDK for small devices or just Netbeans for the larger devices and you have a development environment where development time is reduced significantly meaning the product can be shipped sooner. Of course this is assuming that the engineers don't get slap happy adding new features given the extra time they'll have.  4. Create high-performance, portable, secure, robust, cross-platform applications easily The latest JIT compilers for the Oracle JVM approach the speed of C/C++ code, and in some memory allocation intensive circumstances, exceed it. And specifically for the embedded devices both ME Embedded and SE Embedded have been optimized for the smaller footprints.  In portability Java uses Bytecode to make the language platform independent. This creates a write once run anywhere environment that allows you to develop on one platform and execute on others and avoids a platform vendor lock in. For security, Java achieves protection by confining a Java program to a Java execution environment and not allowing it to access other parts of computer.  In variety of systems the program must execute reliably to be robust. Finally, Oracle Java ME Embedded is a cross-industry and cross-platform product optimized in release version 3.2 for chipsets based on the ARM architectures. Similarly Oracle Java SE Embedded works on a variety of ARM V5, V6, and V7, X86 and Power Architecture Linux. 5. Java isolates your apps from language and platform variations (e.g. C/C++, kernel, libc differences) This has been a key factor in Java from day one. Developers write to Java and don't have to worry about underlying differences in the platform variations. Those platform variations are being managed by the JVM. Gone are the C/C++ problems like memory corruptions, stack overflows, and other such bugs which are extremely difficult to isolate. Of course this doesn't imply that you won't be able to get away from native code completely. There could be some situations where you have to write native code in either assembler or C/C++. But those instances should be limited. 6. Most popular embedded processors supported allowing design flexibility Java SE Embedded is now available on ARM V5, V6, and V7 along with Linux on X86 and Power Architecture platforms. Java ME Embedded is available on system based on ARM architecture SOCs with low memory footprints and a device emulation environment for x86/Windows desktop computers, integrated with the Java ME SDK 3.2. A standard binary of Oracle Java ME Embedded 3.2 for ARM KEIL development boards based on ARM Cortex M-3/4 (KEIL MCBSTM32F200 using ST Micro SOC STM32F207IG) will soon be available for download from the Oracle Technology Network (OTN). 7. Support for key embedded features (low footprint, power mgmt., low latency, etc) All embedded devices by there very nature are constrained in some way. Economics may dictate a device with a less RAM and ROM. The CPU needs can dictate a less powerful device. Power consumption is another major resource in some embedded devices as connecting to consistent power source not always desirable or possible. For others they have to constantly on. Often many of these systems are headless (in the embedded space it's almost always Halloween).  For memory resources ,Java ME Embedded can run in environment as low as 130KB RAM/350KB ROM for a minimal, customized configuration up to 700KB RAM/1500KB ROM for the full, standard configuration. Java SE Embedded is designed for environments starting at 32MB RAM/39MB  ROM. Key functionality of embedded devices such as auto-start and recovery, flexible networking are fully supported. And while Java SE Embedded has been optimized for mid-range to high-end embedded systems, Java ME Embedded is a Java runtime stack optimized for small embedded systems. It provides a robust and flexible application platform with dedicated embedded functionality for always-on, headless (no graphics/UI), and connected devices. 8. Leverage huge Java developer ecosystem (expertise, existing code) There are over 9 million developers in world that work on Java, and while not all of them work on embedded systems, their wealth of expertise in developing applications is immense. In short, getting a java developer to work on a embedded system is pretty easy, you probably have a java developer living in your subdivsion.  Then of course there is the wealth of existing code. The Java Embedded Community on Java.net is central gathering place for embedded Java developers. Conferences like Embedded Java @ JavaOne and the a variety of hardware vendor conferences like Freescale Technlogy Forums offer an excellent opportunity for those interested in embedded systems. 9. Easily create end-to-end solutions integrated with Java back-end services In the "Internet of Things" things aren't on an island doing an single task. For instance and embedded drink dispenser doesn't just dispense a beverage, but could collect money from a credit card and also send information about current sales. Similarly, an embedded house power monitoring system doesn't just manage the power usage in a house, but can also send that data back to the power company. In both cases it isn't about the individual thing, but monitoring a collection of  things. How much power did your block, subdivsion, area of town, town, county, state, nation, world use? How many Dr Peppers were purchased from thing1, thing2, thingN? The point is that all this information can be collected and transferred securely  (and believe me that is key issue that Java fully supports) to back end services for further analysis. And what better back in service exists than a Java back in service. It's interesting to note that on larger embedded platforms that support the Java Embedded Suite some of the analysis might be done on the embedded device itself as JES has a glassfish server and Java Database as part of the installation. The result is an end to end Java solution. 10. Solutions from constrained devices to server-class systems Just take a look at some of the embedded Java systems that have already been developed and you'll see a vast range of solutions. Livescribe pen, Kindle, each and every Blu-Ray player, Cisco's Advanced VOIP phone, KronosInTouch smart time clock, EnergyICT smart metering, EDF's automated meter management, Ricoh Printers, and Stanford's automated car  are just a few of the list of embedded Java implementation that continues to grow. Conclusion Now if your a Java Developer you probably look at some of the 10 reasons and say "duh", but for the embedded developers this is should be an eye opening list. And with the release of ME Embedded 3.2 and the Java Embedded Suite the embedded developers life is now a whole lot easier. For the Java developer your employment opportunities are about to increase. For both it's a great time to start developing Java for the "Internet of Things".

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  • Silverlight for Windows Embedded Tutorial (step 5 and a bit of Windows Phone 7)

    - by Valter Minute
    If you haven’t spent the last week in the middle of the Sahara desert or traveling on a sled in the north pole area you should have heard something about the launch of Windows Phone 7 Series (or Windows Phone Series 7, or Windows Series Phone 7 or something like that). Even if you are in the middle of the desert or somewhere around the north pole you may have been reached by the news, since it seems that WP7S (using the full name will kill my available bandwidth!) is generating a lot of buzz in the development and IT communities. One of the most important aspects of this new platform is that it will be programmed using a new set of tools and frameworks, completely different from the ones used on older releases of Windows Mobile (or SmartPhone, or PocketPC or whatever…). WP7S applications can be developed using Silverlight or XNA. If you want to learn something more about WP7S development you can download the preview of Charles Petzold’s book about it: http://www.charlespetzold.com/phone/index.html Charles Petzold is also the author of “Programming Windows”, the first book I ever read about programming on Windows (it was Windows 3.0 at that time!). The fact that even I was able to learn how to develop Windows application is a proof of the quality of Petzold’s work. This book is up to his standards and the 150pages preview is already rich in technical contents without being boring or complicated to understand. I may be able to become a Windows Phone developer thanks to mr. Petzold. Mr. Petzold uses some nice samples to introduce the basic concepts of Silverlight development on WP7S. On this new platform you’ll use managed code to develop your application, so those samples can’t be ported on Windows CE R3 as they are, but I would like to take one of the first samples (called “SilverlightTapHello1”) and adapt it to Silverlight for Windows Embedded to show that even plain old native code can be used to develop “cool” user interfaces! The sample shows the standard WP7S title header and a textbox with an hello world message inside it. When the user touches the textbox, it will change its color. When the user touches the background (Grid) behind it, its default color (plain old White) will be restored. Let’s see how we can implement the same features on our embedded device! I took the XAML code of the sample (you can download the book samples here: http://download.microsoft.com/download/1/D/B/1DB49641-3956-41F1-BAFA-A021673C709E/CodeSamples_DRAFTPreview_ProgrammingWindowsPhone7Series.zip) and changed it a little bit to remove references to WP7S or managed runtime. If you compare the resulting files you will see that I was able to keep all the resources inside the App.xaml files and the structure of  MainPage.XAML almost intact. This is the Silverlight for Windows Embedded version of MainPage.XAML: <UserControl x:Class="SilverlightTapHello1.MainPage" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:phoneNavigation="clr-namespace:Microsoft.Phone.Controls;assembly=Microsoft.Phone.Controls.Navigation" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" mc:Ignorable="d" d:DesignWidth="480" d:DesignHeight="800" FontFamily="{StaticResource PhoneFontFamilyNormal}" FontSize="{StaticResource PhoneFontSizeNormal}" Foreground="{StaticResource PhoneForegroundBrush}" Width="640" Height="480">   <Grid x:Name="LayoutRoot" Background="{StaticResource PhoneBackgroundBrush}"> <Grid.RowDefinitions> <RowDefinition Height="Auto"/> <RowDefinition Height="*"/> </Grid.RowDefinitions>   <!--TitleGrid is the name of the application and page title--> <Grid x:Name="TitleGrid" Grid.Row="0"> <TextBlock Text="SILVERLIGHT TAP HELLO #1" x:Name="textBlockPageTitle" Style="{StaticResource PhoneTextPageTitle1Style}"/> <TextBlock Text="main page" x:Name="textBlockListTitle" Style="{StaticResource PhoneTextPageTitle2Style}"/> </Grid>   <!--ContentGrid is empty. Place new content here--> <Grid x:Name="ContentGrid" Grid.Row="1" MouseLeftButtonDown="ContentGrid_MouseButtonDown" Background="{StaticResource PhoneBackgroundBrush}"> <TextBlock x:Name="TextBlock" Text="Hello, Silverlight for Windows Embedded!" HorizontalAlignment="Center" VerticalAlignment="Center" /> </Grid> </Grid> </UserControl> If you compare it to the WP7S sample (not reported here to avoid any copyright issue) you’ll notice that I had to replace the original phoneNavigation:PhoneApplicationPage with UserControl as the root node. This make sense because there is not support for phone applications on CE 6. I also had to specify width and height of my main page (on the WP7S device this will be adjusted by the OS) and I had to replace the multi-touch event handler with the MouseLeftButtonDown event (no multitouch support for Windows CE R3, still). I also changed the hello message, of course. I used XAML2CPP to generate the boring part of our application and then added the initialization code to WinMain: int WINAPI WinMain(HINSTANCE hInstance, HINSTANCE hPrevInstance, LPTSTR lpCmdLine, int nCmdShow) { if (!XamlRuntimeInitialize()) return -1;   HRESULT retcode;   IXRApplicationPtr app; if (FAILED(retcode=GetXRApplicationInstance(&app))) return -1; XRXamlSource dictsrc;   dictsrc.SetResource(hInstance,TEXT("XAML"),IDR_XAML_App);   if (FAILED(retcode=app->LoadResourceDictionary(&dictsrc,NULL))) return -1;   MainPage page;   if (FAILED(page.Init(hInstance,app))) return -1;   UINT exitcode;   if (FAILED(page.GetVisualHost()->StartDialog(&exitcode))) return -1;   return exitcode; }   You may have noticed that there is something different from the previous samples. I added the code to load a resource dictionary. Resources are an important feature of XAML that allows you to define some values that could be replaced inside any XAML file loaded by the runtime. You can use resources to define custom styles for your fonts, backgrounds, controls etc. and to support internationalization, by providing different strings for different languages. The rest of our WinMain isn’t that different. It creates an instances of our MainPage object and displays it. The MainPage class implements an event handler for the MouseLeftButtonDown event of the ContentGrid: class MainPage : public TMainPage<MainPage> { public:   HRESULT ContentGrid_MouseButtonDown(IXRDependencyObject* source,XRMouseButtonEventArgs* args) { HRESULT retcode; IXRSolidColorBrushPtr brush; IXRApplicationPtr app;   if (FAILED(retcode=GetXRApplicationInstance(&app))) return retcode;   if (FAILED(retcode=app->CreateObject(IID_IXRSolidColorBrush,&brush))) return retcode;   COLORREF color=RGBA(0xff,0xff,0xff,0xff);   if (args->pOriginalSource==TextBlock) color=RGBA(rand()&0xFF,rand()&0xFF,rand()&0xFF,0xFF);   if (FAILED(retcode=brush->SetColor(color))) return retcode;   if (FAILED(retcode=TextBlock->SetForeground(brush))) return retcode; return S_OK; } }; As you can see this event is generated when a used clicks inside the grid or inside one of the objects it contains. Since our TextBlock is inside the grid, we don’t need to provide an event handler for its MouseLeftButtonDown event. We can just use the pOriginalSource member of the event arguments to check if the event was generated inside the textblock. If the event was generated inside the grid we create a white brush,if it’s inside the textblock we create some randomly colored brush. Notice that we need to use the RGBA macro to create colors, specifying also a transparency value for them. If we use the RGB macro the resulting color will have its Alpha channel set to zero and will be transparent. Using the SetForeground method we can change the color of our control. You can compare this to the managed code that you can find at page 40-41 of Petzold’s preview book and you’ll see that the native version isn’t much more complex than the managed one. As usual you can download the full code of the sample here: http://cid-9b7b0aefe3514dc5.skydrive.live.com/self.aspx/.Public/SilverlightTapHello1.zip And remember to pre-order Charles Petzold’s “Programming Windows Phone 7 series”, I bet it will be a best-seller! Technorati Tags: Silverlight for Windows Embedded,Windows CE

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  • Sitefinity SimpleImageSelector to return Url of image instead of Guid

    - by Joey Brenn
    It's been quite a while but I've found something to blog about!I've been working with Sitefinity for some time now and one of the things that I've struggled with, and I'm not the only one is something that should be simple.  See, all I want to do is be able to choose a picture from one of the libraries within Sitefinity and be able to display it via the GUID it returns or the path of the URL.  I want to do this from my user control or a custom control.Well, it turns out that this is not built in, at least I've not been able to get anything working correctly until I found this post and was able to get it to work.  However, I want to store the relative URL of the image so I made a small change to make it return the URL instead of the GUID.To make the change, in the SimpleImageSelectorDialog.js file, on line 43, change the original line:var selectedValue = this.get_imageSelector().get_selectedImageId();to the new line:var selectedValue = this.get_imageSelector().get_selectedImageUrl();var selectedValue = this.get_imageSelector().get_selectedImageUrl();Of course, save and recomple the project and now it will return the URL instead of the GUID of the image from the choosen Album.

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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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  • Conditional Operator Example

    - by mbcrump
    If you haven’t taken the time to learn conditional operators, then now is the time. I’ve added a quick and dirty example for those on the forums.   Code Snippet using System; using System.Net.Mail; using System.Net; using System.Globalization; using System.Windows.Forms;   class Demo {     //Please use conditional statements in your code. See example below.       public static void Main()     {         int dollars = 10;           //Bad Coder Bad !!! Don't do this         if (dollars == 1)         {             Console.WriteLine("Please deposit {0} dollar.", dollars);         }         else         {             Console.WriteLine("Please deposit {0} dollars.", dollars);         }             //Good Coder Good !!! Do this         Console.WriteLine("Please deposit {0} dollar{1}.", dollars, dollars == 1 ? ' ' : 's');         //                                                          expression   ? true : false           Console.ReadLine();          } }

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  • OrbitFX: JavaFX 8 3D & NetBeans Platform in Space!

    - by Geertjan
    Here is a collection of screenshots from a proof of concept tool being developed by Nickolas Sabey and Sean Phillips from a.i. solutions. Before going further, read a great new article here written on java.net by Kevin Farnham, in light of the Duke's Choice Award (DCA) recently received at JavaOne 2013 by the a.i. solutions team. Here's Sean receiving the award on behalf of the a.i. solutions team, surrounded by the DCA selection committee and other officials: They won the DCA for helping facilitate and deploy the 2014 launch of NASA's Magnetospheric Multiscale mission, using JDK 7, the NetBeans Platform, and JavaFX to create the GEONS Ground Support System, helping reduce software development time by approximately 35%. The prototype tool that Nicklas and Sean are now working on uses JavaFX 3D with the NetBeans Platform and is nicknamed OrbitFX. Much of the early development is being done to experiment with different patterns, so that accuracy is currently not the goal. For example, you'll notice in the screenshots that the Earth is really close to the Sun, which is obviously not correct. The screenshots are generated using Java 8 build 111, together with NetBeans Platform 7.4. Inspired by various JavaOne demos using JavaFX 3D, Nick began development integrating them into their existing NetBeans Platform infrastructure. The 3D scene showing the Sun and Earth objects is all JavaFX 8 3D, demonstrating the use of Phong Material support, along with multiple light and camera objects. Each JavaFX component extends a JFXPanel type, so that each can easily be added to NetBeans Platform TopComponents. Right-clicking an item in the explorer view offers a context menu that animates and centers the 3D scene on the selected celestial body.  With each JavaFX scene component wrapped in a JFXPanel, they can easily be integrated into a NetBeans Platform Visual Library scene.  In this case, Nick and Sean are using an instance of their custom Slipstream PinGraphScene, which is an extension of the NetBeans Platform VMDGraphScene. Now, via the NetBeans Platform Visual Library, the OrbitFX celestial body viewer can be used in the same space as a WorldWind viewer, which is provided by a previously developed plugin. "This is a clear demonstration of the power of the NetBeans Platform as an application development framework," says Sean Phillips. "How else could you have so much rich application support placed literally side by side so easily?"

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  • Monitora&ccedil;&atilde;o com Oracle Enteprrise Manager

    - by fernando.galdino
    A figura abaixo oferece uma visão geral das possibilidades de monitoramento providas pelo Oracle Enterprise Manager (OEM), que é uma ferramenta que permite gerenciar a infraestrutura de TI da empresa. Um componente importante da solução é chanado OEM Grid Control. Esse componente permite gerenciar, visualizar e monitorar diversos elementos a partir de uma mesma console. E que elementos podem ser monitorados? No conceito utilizado pelo OEM, os elementos que podem ser monitorados são chamados de Targets, e esses targets envolvem a monitoração de hosts (Windows, Linux, Solaris), Banco de Dados, Middleware, Aplicações Web, Serviços que podem ser customizados pelo administrador, Sistemas e Grupos de targets, além dos aplicativos Oracle. Cada elemento monitorado é ativado através de packs de gerenciamento. Ou seja, há uma série de packs que podem ser adquiridas conforme a necessidade, para permitir a monitoração a partir do próprio OEM Grid Control. Existem packs de monitoramento especiais para banco de dados Oracle, packs de monitoramento para Tomcat, Jboss, WebLogic, SOA Suite, Identity Management. A lista é bem extensa e darei mais detalhes em um novo post. Mas caso queira visitar, veja: http://download.oracle.com/docs/cd/B16240_01/doc/nav/overview.htm Além das packs de monitoramento, existem também plugins e conectores. Os plugins permitem o gerenciamento de elementos adicionais, tais como dispositivos de rede, servidores, banco de dados de terceiros (DB2, SQL Server), Vmware, etc. Já os conectores permitem a integração com outros softwares, tais como gerenciadores de requisições de helpdesk, de modo a integrar os alertas gerados pela ferramenta e gerar tickets em ferramentas como CA Service Desk, BMC Remedy e outros. A extensão de funcionalidades é realmente bem vasta. Num próximo post irei comentar sobre o Ops Center, um novo componente que surgiu após a aquisição da Sun. Além do Grid Control e do Ops Center, há outros componentes bem interessantes. A figura abaixo ilustra diversas camadas onde o ferramental Oracle pode ser usado para monitoração. Há uma pack que permite gerenciar os níveis de serviços em todas as camadas ilustradas. Dada uma requisição, pode-se decompor os dados de SLA em cada camada. E há também o Real User Monitoring, que trata de medir a experiência com o usuário. Falarei disso num novo post, mas basicamente a ferramenta permite acompanhar todo o tráfego de rede gerado dos usuários finais até os servidores web, e com isso rastrear como cada usuário usa a aplicação, quanto tempo ele navega pelo site, se ele enfrentou algum tipo de problema, se houve algum pedido não finalizado devido a algum problema na infraestrutura. É uma ferramenta bem interessante, falarei um pouco mais dela depois. E claro, há também componentes para a realização de testes funcionais e de carga. Em breve, aqui no blog :)

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  • Chicago Code Camp Call For Speakers

    - by Tim Murphy
    The Chicago Code Camp is coming up on May 1st, 2010.  They are still looking for speaker.  If you have a rock’n code demonstration that you would like to present to the community be sure to sign up.  If you know someone else who has some ideas that you really think they should share with the world guilt them in to signing up.  http://www.chicagocodecamp.com/ del.icio.us Tags: Chicago Code Camp,call for speakers

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  • How-to filter table filter input to only allow numeric input

    - by frank.nimphius
    In a previous ADF Code Corner post, I explained how to change the table filter behavior by intercepting the query condition in a query filter. See sample #30 at http://www.oracle.com/technetwork/developer-tools/adf/learnmore/index-101235.html In this OTN Harvest post I explain how to prevent users from providing invalid character entries as table filter criteria to avoid problems upon re-querying the table. In the example shown next, only numeric values are allowed for a table column filter. To create a table that allows data filtering, drag a View Object – or a data collection of a Web Service or JPA business service – from the DataControls panel and drop it as a table. Choose the Enable Filtering option in the Edit Table Columns dialog so the table renders with the column filter boxes displayed. The table filter fields are created using implicit af:inputText components that need to be customized for you to apply a custom filter input component, or to change the input behavior. To change the input filter, so only a defined set of input keys is allowed, you need to change the default filter field with your own af:inputText field to which you apply an af:clientListener tag that filters user keyboard entries. For this, in the Oracle JDeveloper visual editor, select the column which filter you want to change and expand the column node in the Oracle JDeveloper Structure Window. Part of the column definition is the Column facet node. Expand the facets so you see the filter facet entry. The filter facet is grayed out as there is no custom facet defined. In a next step, open theComponent Palette (ctrl+shift+P) and drag an Input Text component onto the facet. This demarks the first part in the filter customization. To make the custom filter component work, you need to map the af:inputText component value property to the ADF filter criteria that is exposed in the Expression Builder. Open the Expression Builder for the filter input component value property by clicking the arrow icon to its right. In the Expression Builder expand the JSP Objects | vs | filterCriteria node to select the attribute name represented by the table column. The vs entry is the name of a variable that is defined on the table and that grants you access to the table attributes. Now that the filter works as before – though using a custom filter input component – you can add the af:clientListener tag to your custom filter component – af:inputText – to call out to JavaScript when users type in the column filter field Point the client filter method property to a JavaScript function that you reference or add through using the af:resource tag and set the type property value to keyDown. <af:document id="d1">     <af:resource type="javascript" source="/js/filterHandler.js"/> … The filter definition looks as shown below <af:inputText label="Label 1" id="it1"                         value="#{vs.filterCriteria.Employe        <af:clientListener method="suppressCharacterInput"                                     type="keyDown"/> </af:inputText> The JavaScript code that you can use to either filter character inputs or numeric inputs is shown below. Just store this code in an external JavaScript (.js) file and reference it from the af:resource tag. //Allow numbers, cursor control keys and delete keys function suppressCharacterInput(evt) {     var _keyCode = evt.getKeyCode();     var _filterField = evt.getCurrentTarget();     var _oldValue = _filterField.getValue();     if (!((_keyCode < 57) ||(_keyCode > 96 && _keyCode < 105))) {         _filterField.setValue(_oldValue);         evt.cancel();     } } //Allow characters, cursor control keys and delete keys function suppressNumericInput(evt) {  var _keyCode = evt.getKeyCode();  var _filterField = evt.getCurrentTarget();  var _oldValue = _filterField.getValue();  //check for numbers  if ((_keyCode < 57 && _keyCode > 47) ||      (_keyCode > 96 && _keyCode < 105)){     _filterField.setValue(_oldValue);     evt.cancel();   } } But what if browsers don't allow JavaScript ? Don't worry about this. If browsers would not support JavaScript then ADF Faces as a whole would not work and you had a different problem.

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  • Device being used by VxVM

    - by Onur Bingul
    If you are using vxvm, you may have issues when you try to unconfigure a disk root@techsupport2 # cfgadm -c unconfigure c1::dsk/c1t3d0cfgadm: Component system is busy, try again: failed to offline:     Resource             Information       ----------------       -------------------------/dev/dsk/c1t3d0   Device being used by VxVM“cfgadm unconfigure” command fails here.The way to resolve this is to disable the disks path from DMP control. Since there is only one path to this disk, the “-f” (for force) option needs to be used:root@techsupport2 # vxdmpadm -f disable path=c1t3d0s2root@techsupport2 # vxdmpadm getsubpaths NAME         STATE[A]   PATH-TYPE[M] DMPNODENAME  ENCLR-NAME   CTLR   ATTRS================================================================================c1t6d0       ENABLED(A)   -          disk_0       disk         c1       -c1t3d0       DISABLED(M)   -          disk_1       disk         c1       -c1t0d0s2     ENABLED(A)   -          disk_2       disk         c1       -c1t1d0       ENABLED(A)   -          disk_3       disk         c1       -c3t47d0      ENABLED(A)   -          sun35100_0   sun35100     c3       -c3t47d1      ENABLED(A)   -          sun35100_1   sun35100     c3       -c3t47d2s2    ENABLED(A)   -          sun35100_2   sun35100     c3       -c3t47d3s2    ENABLED(A)   -          sun35100_3   sun35100     c3       -You can see the path now disabled from DMP.root@techsupport2 # cfgadm -c unconfigure c1::dsk/c1t3d0Now you can unconfigure the disk

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  • Oracle Big Data Learning Library - Click on LEARN BY PRODUCT to Open Page

    - by chberger
    Oracle Big Data Learning Library... Learn about Oracle Big Data, Data Science, Learning Analytics, Oracle NoSQL Database, and more! Oracle Big Data Essentials Attend this Oracle University Course! Using Oracle NoSQL Database Attend this Oracle University class! Oracle and Big Data on OTN See the latest resource on OTN. Search Welcome Get Started Learn by Role Learn by Product Latest Additions Additional Resources Oracle Big Data Appliance Oracle Big Data and Data Science Basics Meeting the Challenge of Big Data Oracle Big Data Tutorial Video Series Oracle MoviePlex - a Big Data End-to-End Series of Demonstrations Oracle Big Data Overview Oracle Big Data Essentials Data Mining Oracle NoSQL Database Tutorial Videos Oracle NoSQL Database Tutorial Series Oracle NoSQL Database Release 2 New Features Using Oracle NoSQL Database Exalytics Enterprise Manager 12c R3: Manage Exalytics Setting Up and Running Summary Advisor on an E s Oracle R Enterprise Oracle R Enterprise Tutorial Series Oracle Big Data Connectors Integrate All Your Data with Oracle Big Data Connectors Using Oracle Direct Connector for HDFS to Read the Data from HDSF Using Oracle R Connector for Hadoop to Analyze Data Oracle NoSQL Database Oracle NoSQL Database Tutorial Videos Oracle NoSQL Database Tutorial Series Oracle NoSQL Database Release 2 New Features  Using Oracle NoSQL Database eries Oracle Business Intelligence Enterprise Edition Oracle Business Intelligence Oracle BI 11g R1: Create Analyses and Dashboards - 4 day class Oracle BI Publisher 11g R1: Fundamentals - 3 day class Oracle BI 11g R1: Build Repositories - 5 day class

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  • What's the value of a Facebook fan?

    - by David Dorf
    In his blog posting titled "Why Each Facebook Fan Is Worth $2,000 to J. Crew," Joe Skorupa lays out a simplistic calculation for assigning a value to social media efforts within Facebook. While I don't believe the metric, at least its a metric that can be applied consistently. Trying to explain the ROI to management to start a program, then benchmarking to show progress isn't straightforward at all. Social media isn't really mature enough to have hard-and-fast rules around valuation (yet). When I'm asked by retailers how to measure social media efforts, I usually fess-up and say I can't show an ROI but the investment is so low you might was well take a risk. Intuitively, it just seems like a good way to interact with consumers, and since your competition is doing it, you better do it as well. Vitrue, a social media management company, has calculated a fan as being worth $3.60 per year based on impressions generated in Facebook's news feed. That means a fan base of 1 million translates into at least $3.6 million in equivalent media over a year. Don't believe that number either? Fine, Vitrue now has a tool that let's you adjust the earned media value of a fan. Jump over to http://evaluator.vitrue.com/ and enter your brand's Facebook URL to get an assessment of the current value and potential value. For fun, I compared Abercrombie & Fitch (1,077,480 fans), Gap (567,772 fans), and Wet Seal (294,479 fans). The image below shows the results assuming the default $5 earned media value for a fan. The calculation is more complicated than just counting fans. It also accounts for postings and comments. Its possible for a brand with fewer fans to have a higher value based on frequency and relevancy of posts. The tool gathers data via the Social Graph API for the past 30 days of activity. I'm not sure this tool assigns the correct value either, but hey, its a great start.

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  • Brighton Rocks: UA Europe 2011

    - by ultan o'broin
    User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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  • EM12c Release 4: Cloud Control to Major Tom...

    - by abulloch
    With the latest release of Enterprise Manager 12c, Release 4 (12.1.0.4) the EM development team has added new functionality to assist the EM Administrator to monitor the health of the EM infrastructure.   Taking feedback delivered from customers directly and through customer advisory boards some nice enhancements have been made to the “Manage Cloud Control” sections of the UI, commonly known in the EM community as “the MTM pages” (MTM stands for Monitor the Monitor).  This part of the EM Cloud Control UI is viewed by many as the mission control for EM Administrators. In this post we’ll highlight some of the new information that’s on display in these redesigned pages and explain how the information they present can help EM administrators identify potential bottlenecks or issues with the EM infrastructure. The first page we’ll take a look at is the newly designed Repository information page.  You can get to this from the main Setup menu, through Manage Cloud Control, then Repository.  Once this page loads you’ll see the new layout that includes 3 tabs containing more drill-down information. The Repository Tab The first tab, Repository, gives you a series of 6 panels or regions on screen that display key information that the EM Administrator needs to review from time to time to ensure that their infrastructure is in good health. Rather than go through every panel let’s call out a few and let you explore the others later yourself on your own EM site.  Firstly, we have the Repository Details panel. At a glance the EM Administrator can see the current version of the EM repository database and more critically, three important elements of information relating to availability and reliability :- Is the database in Archive Log mode ? Is the database using Flashback ? When was the last database backup taken ? In this test environment above the answers are not too worrying, however, Production environments should have at least Archivelog mode enabled, Flashback is a nice feature to enable prior to upgrades (for fast rollback) and all Production sites should have a backup.  In this case the backup information in the Control file indicates there’s been no recorded backups taken. The next region of interest to note on this page shows key information around the Repository configuration, specifically, the initialisation parameters (from the spfile). If you’re storing your EM Repository in a Cluster Database you can view the parameters on each individual instance using the Instance Name drop-down selector in the top right of the region. Additionally, you’ll note there is now a check performed on the active configuration to ensure that you’re using, at the very least, Oracle minimum recommended values.  Should the values in your EM Repository not meet these requirements it will be flagged in this table with a red X for non-compliance.  You can of-course change these values within EM by selecting the Database target and modifying the parameters in the spfile (and optionally, the run-time values if the parameter allows dynamic changes). The last region to call out on this page before moving on is the new look Repository Scheduler Job Status region. This region is an update of a similar region seen on previous releases of the MTM pages in Cloud Control but there’s some important new functionality that’s been added that customers have requested. First-up - Restarting Repository Jobs.  As you can see from the graphic, you can now optionally select a job (by selecting the row in the UI table element) and click on the Restart Job button to take care of any jobs which have stopped or stalled for any reason.  Previously this needed to be done at the command line using EMDIAG or through a PL/SQL package invocation.  You can now take care of this directly from within the UI. Next, you’ll see that a feature has been added to allow the EM administrator to customise the run-time for some of the background jobs that run in the Repository.  We heard from some customers that ensuring these jobs don’t clash with Production backups, etc is a key requirement.  This new functionality allows you to select the pencil icon to edit the schedule time for these more resource intensive background jobs and modify the schedule to avoid clashes like this. Moving onto the next tab, let’s select the Metrics tab. The Metrics Tab There’s some big changes here, this page contains new information regions that help the Administrator understand the direct impact the in-bound metric flows are having on the EM Repository.  Many customers have provided feedback that they are in the dark about the impact of adding new targets or large numbers of new hosts or new target types into EM and the impact this has on the Repository.  This page helps the EM Administrator get to grips with this.  Let’s take a quick look at two regions on this page. First-up there’s a bubble chart showing a comprehensive view of the top resource consumers of metric data, over the last 30 days, charted as the number of rows loaded against the number of collections for the metric.  The size of the bubble indicates a relative volume.  You can see from this example above that a quick glance shows that Host metrics are the largest inbound flow into the repository when measured by number of rows.  Closely following behind this though are a large number of collections for Oracle Weblogic Server and Application Deployment.  Taken together the Host Collections is around 0.7Mb of data.  The total information collection for Weblogic Server and Application Deployments is 0.38Mb and 0.37Mb respectively. If you want to get this information breakdown on the volume of data collected simply hover over the bubble in the chart and you’ll get a floating tooltip showing the information. Clicking on any bubble in the chart takes you one level deeper into a drill-down of the Metric collection. Doing this reveals the individual metric elements for these target types and again shows a representation of the relative cost - in terms of Number of Rows, Number of Collections and Storage cost of data for each Metric type. Looking at another panel on this page we can see a different view on this data. This view shows a view of the Top N metrics (the drop down allows you to select 10, 15 or 20) and sort them by volume of data.  In the case above we can see the largest metric collection (by volume) in this case (over the last 30 days) is the information about OS Registered Software on a Host target. Taken together, these two regions provide a powerful tool for the EM Administrator to understand the potential impact of any new targets that have been discovered and promoted into management by EM12c.  It’s a great tool for identifying the cause of a sudden increase in Repository storage consumption or Redo log and Archive log generation. Using the information on this page EM Administrators can take action to mitigate any load impact by deploying monitoring templates to the targets causing most load if appropriate.   The last tab we’ll look at on this page is the Schema tab. The Schema Tab Selecting this tab brings up a window onto the SYSMAN schema with a focus on Space usage in the EM Repository.  Understanding what tablespaces are growing, at what rate, is essential information for the EM Administrator to stay on top of managing space allocations for the EM Repository so that it works as efficiently as possible and performs well for the users.  Not least because ensuring storage is managed well ensures continued availability of EM for monitoring purposes. The first region to highlight here shows the trend of space usage for the tablespaces in the EM Repository over time.  You can see the upward trend here showing that storage in the EM Repository is being consumed on an upward trend over the last few days here. This is normal as this EM being used here is brand new with Agents being added daily to bring targets into monitoring.  If your Enterprise Manager configuration has reached a steady state over a period of time where the number of new inbound targets is relatively small, the metric collection settings are fairly uniform and standardised (using Templates and Template Collections) you’re likely to see a trend of space allocation that plateau’s. The table below the trend chart shows the Top 20 Tables/Indexes sorted descending by order of space consumed.  You can switch the trend view chart and corresponding detail table by choosing a different tablespace in the EM Repository using the drop-down picker on the top right of this region. The last region to highlight on this page is the region showing information about the Purge policies in effect in the EM Repository. This information is useful to illustrate to EM Administrators the default purge policies in effect for the different categories of information available in the EM Repository.  Of course, it’s also been a long requested feature to have the ability to modify these default retention periods.  You can also do this using this screen.  As there are interdependencies between some data elements you can’t modify retention policies on a feature by feature basis.  Instead, retention policies take categories of information and bundles them together in Groups.  Retention policies are modified at the Group Level.  Understanding the impact of this really deserves a blog post all on it’s own as modifying these can have a significant impact on both the EM Repository’s storage footprint and it’s performance.  For now, we’re just highlighting the features visibility on these new pages. As a user of EM12c we hope the new features you see here address some of the feedback that’s been given on these pages over the past few releases.  We’ll look out for any comments or feedback you have on these pages ! 

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  • Oracle University has released “Oracle AIA Foundation Pack 11g: Developing Applications” in the Training on Demand format (TOD)

    - by Lionel Dubreuil
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} In this course, you will learn how to quickly develop integrations using Application Integration Architecture (AIA) Foundation Pack 11g that run on Oracle Fusion Middleware. You’ll learn to: Design and create Application Business Connector Services to integrate applications into AIA Create Enterprise Business Services to perform specific business activities Configure Guaranteed Message Delivery to ensure no loss of messages Extend Enterprise Business Objects and Application Business Connector Services to meet Corporate requirements This course is available now in Training on Demand format. Training On Demand Features are: Delivered by top instructors Video of classroom lecture, whiteboarding, labs Hands-on practice environment Ask your instructor Bonus material from product experts Why Choose On Demand? Start training within 24 hours Get full classroom content online Customize your learning experience Eliminate travel-related expenses Access anytime, anywhere 24/7 You'll find more information here.

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  • Ameristar Wins with Oracle GoldenGate’s Heterogeneous Real-Time Data Integration

    - by Irem Radzik
    Today we announced a press release about another successful project with Oracle GoldenGate. This time at Ameristar. Ameristar is a casino gaming company and needed a single data integration solution to connect multiple heterogeneous systems to its Teradata data warehouse. The project involves integration of Ameristar’s promotional and gaming data from 14 data sources across its 7 casino hotel properties in real time into a central Teradata data warehouse. The source systems include the Aristocrat gaming and MGT promotional management platforms running on Microsoft SQL Server 2000 databases. As you can notice, there was no Oracle Database involved in this project, but Ameristar’s IT leadership knew that  GoldenGate’s strong heterogeneous and real-time data integration capabilities is the right technology for their data warehousing project. With GoldenGate Ameristar was able to reduce data latency to the enterprise data warehouse, and use this real-time customer information for marketing teams in improving overall customer experience. Ameristar customers receive more targeted and timely campaign offers, and the company has more up-to-date visibility into financial metrics of the company. One other key benefit the company experienced with GoldenGate is in operational costs. The previous data capture solution Ameristar used was trigger based and required a lot of effort to manage. They needed dedicated IT staff to maintain it. With GoldenGate, the solution runs seamlessly without needing a fully-dedicated staff, giving the IT team at Ameristar more resources for their other IT projects. If you want to learn more about GoldenGate and the latest features for Oracle Database and non-Oracle databases, please watch our on demand webcast about Oracle GoldenGate 11g Release 2.

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