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  • How to isolate data per customer, Django powered website

    - by Sawwy
    I have recently started learning python and django and working on a project that includes building a website for collecting information from customers. I am currently trying to figure out best way to isolate the customer data (collected information is sensitive and should only be accessible by customer and the service provider). I found this post Postgresql - one database for everyone, or one-database per customer and my question is that can I automate the model inheritance with customer creation via admin? To be specific, when save() is called for adding customer via django admin, this should create the customer specific tables (create a new set of tables with 'company_name' -prefix). For more information of the environment, I have extended the basic user registration with custom UserProfile adding 'company' and 'role' fields for each user. Upon login, the 'company' of the user will be checked to filter out tables without the 'company_name' prefix. 'Role' will further filter the which company-specific tables and set rights (view, edit). will appreciate any suggestions if more elegant methods could be used to solve the data isolation problem than model inheritance.

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  • Best approach to a customer portal in ASP.NET MVC

    - by DoodleWalker
    Hi All, The problem: client needs a website to serve 10+ customers, each customer has 5-10 people they wish to grant access using login & user name, once "logged in" the user can download files specific to their company. The files will be uploaded to a directory under the customer name, and displayed as a list. Currently using membership for all of the users, it's just the "by customer" segmentation I'm wondering about. the question being under ASP.NET MVC what is the cleanest or simplest approach to solving the customer segmentation, trying to avoid customer membership provider so was going to use the roles to assign customer group. Thoughts appreciated.

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  • UPK Customer Success Story: The City and County of San Francisco

    - by karen.rihs(at)oracle.com
    The value of UPK during an upgrade is a hot topic and was a primary focus during our latest customer roundtable featuring The City and County of San Francisco: Leveraging UPK to Accelerate Your PeopleSoft Upgrade. As the Change Management Analyst for their PeopleSoft 9.0 HCM project (Project eMerge), Jan Crosbie-Taylor provided a unique perspective on how they're utilizing UPK and UPK pre-built content early on to successfully manage change for thousands of city and county employees and retirees as they move to this new release. With the first phase of the project going live next September, it's important to the City and County of San Francisco to 1) ensure that the various constituents are brought along with the project team, and 2) focus on the end user aspects of the implementation, including training. Here are some highlights on how UPK and UPK pre-built content are helping them accomplish this: As a former documentation manager, Jan really appreciates the power of UPK as a single source content creation tool. It saves them time by streamlining the documentation creation process, enabling them to record content once, then repurpose it multiple times. With regard to change management, UPK has enabled them to educate the project team and gain critical buy in and support by familiarizing users with the application early on through User Experience Workshops and by promoting UPK at meetings whenever possible. UPK has helped create awareness for the project, making the project real to users. They are taking advantage of UPK pre-built content to: Educate the project team and subject matter experts on how PeopleSoft 9.0 works as delivered Create a guide/storyboard for their own recording Save time/effort and create consistency by enhancing their recorded content with text and conceptual information from the pre-built content Create PeopleSoft Help for their development databases by publishing and integrating the UPK pre-built content into the application help menu Look ahead to the next release of PeopleTools, comparing the differences to help the team evaluate which version to use with their implemtentation When it comes time for training, they will be utilizing UPK in the classroom, eliminating the time and cost of maintaining training databases. Instructors will be able to carry all training content on a thumb drive, allowing them to easily provide consistent training at their many locations, regardless of the environment. Post go-live, they will deploy the same UPK content to provide just-in-time, in-application support for the entire system via the PeopleSoft Help menu and their PeopleSoft Enterprise Portal. Users will already be comfortable with UPK as a source of help, having been exposed to it during classroom training. They are also using UPK for a non-Oracle application called JobAps, an online job application solution used by many government organizations. Jan found UPK's object recognition to be excellent, yet it's been incredibly easy for her to change text or a field name if needed. Please take time to listen to this recording. The City and County of San Francisco's UPK story is very exciting, and Jan shared so many great examples of how they're taking advantage of UPK and UPK pre-built content early on in their project. We hope others will be able to incorporate these into their projects. Many thanks to Jan for taking the time to share her experiences and creative uses of UPK with us! - Karen Rihs, Oracle UPK Outbound Product Management

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  • WebCenter Customer Spotlight: Ferrous Resources do Brasil S.A.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryFerrous Resources do Brasil S.A. (Ferrous) is a startup company whose core business is the exploration, prospection, exploitation, and commercialization of iron ore. They wanted to create an effective, secure and scalable document management system to support the company’s new iron ore exploration operations in Brazil. Ferrous worked with the Oracle Partner 2D Tecnologia to implement a centralized document management system using  Oracle WebCenter Content. The single repository hold almost 220,000 files with an expected to growth to 8 million files in the next two years.  The solution has reduced  financial audit reporting from two weeks to only four days. Company OverviewFounded in 2007, Ferrous Resources do Brasil S.A. (Ferrous) is a startup company whose core business is the exploration, prospection, exploitation, and commercialization of iron ore. Ferrous intends to become one of the five largest iron ore mining companies in the world within the next few years.  Business ChallengesFerrous wanted to create an effective, secure and scalable document management system to support the company’s new iron ore exploration operations in Brazil. Solution DeployedFerrous worked with the Oracle Partner 2D Tecnologia to implement a centralized document management system using  Oracle WebCenter Content. They consolidated all company documents into a single repository to hold almost 220,000 files, including iron-ore project layout and pictures for a repository that is expected to grow to 8 million files in the next two years. Business Results Gained access to reports on individual files of pictures, project layouts, text files, spreadsheets, and slides–enabling the company to find out who opened and altered each  file and when, as well as to access previous versions Enabled investors and board of directors abroad to access all company documents via a Web portal, something that was previously achieved only through e-mails or CD file transfers Enabled the company to consolidate all files, which were mostly disseminated in pen drives and desktops, so that they are now available to more than 500 system users, including investors, lawyers, partners, and 320 in-company users Reduced time to search specific documents, saving several days in financial audit reporting, an activity that previously took two weeks and now requires only four days  “With Oracle WebCenter Content, we managed to organize, control, and protect the company’s files since the beginning of operations and, as a consequence, can offer rapid and transparent access to all company documents.” Frederico Samartini, Business Performance Manager, Ferrous Resources do Brasil S.A. Additional Information Ferrous Customer Snapshot Oracle WebCenter Content

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  • WebCenter Customer Spotlight: Instituto Mexicano de la Propiedad Industrial

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized  federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI  business objectives were to increase efficiency, improve client service, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. IMPI  implemented  Oracle WebCenter Content to develop electronic inquiry service by digitizing and managing documents and a public Web site making patent-related information easily available online. With the implemented solution IMPI increased the number of monthly inquires from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. Company OverviewInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI is responsible for registering and publicizing inventions, distinctive signs, trademarks, and patents. In addition to its Mexico City headquarters, IMPI has five regional offices.  Business Challenges IMPI  business objectives were to increase efficiency by automating internal operations and patent and trademark-related procedures and services, improve client service by simplifying patent and trademark procedures, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. Solution DeployedIMPI worked with Oracle Consulting to implement Oracle WebCenter Content to develop electronic inquiry service - services that were previously provided in person only - by digitizing and managing documents. They use Oracle Database 11g, Enterprise Edition to manage data for all mission-critical systems, automating patent and trademark transactions, providing consistent, readily available, and accurate data. IMPI developed a Web site to support newly digitized information with simple and flexible interfaces, making patent-related information easily available online to the public. Business ResultsWith the implemented solution IMPI increased the number of monthly inquires  from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. “Oracle WebCenter Content structure is unique. It lets us separately manage communication with other applications and databases, and performs content management itself. It’s a stable tool, at an appropriate cost, that lets us develop and provide reliable electronic services.” Eugenio Ponce de León, Divisional Director of Systems and Technology, Instituto Mexicano de la Propiedad Industrial Additional Information Instituto Mexicano de la Propiedad Customer Snapshot Oracle WebCenter Content

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  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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  • WebCenter Customer Spotlight: Institute of Financing for Agriculture and Fisheries

    - by kellsey.ruppel
     Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryThe Institute of Financing for Agriculture and Fisheries (IFAP) provides access, process payments, and oversee the application of EU and domestic funds distribution to individuals and companies. IFAP business objectives were to establish electronic processing of EU funds, improve relations between government agencies and public in compliance with the International Organization for Standardization (ISO) requirements for information management and security They implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture. IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments and the solution complies with ISO information and security requirements.  Company OverviewAs part of the Ministry of Agriculture, Rural Development, and Fisheries, the mission of the Institute of Financing for Agriculture and Fisheries (IFAP) is to provide access, process payments, and oversee the application of European Union (EU) and domestic funds distribution to individuals and companies engaged in the agriculture, rural development, and fisheries industries. Business ChallengesIFAP main business objective was to establish electronic processing of EU funds invested in agriculture and fisheries, improve relations between government agencies and the public and  comply with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Solution DeployedIFAP implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture.  The use of paper was replaced with digital formats, accelerating internal processes and ensuring compliance with ISO requirements Business Results Scalability The number of documents included and managed in the document system, called iDOC, increased to a total of 490,847, of which 103,298 are internally generated, 113,824 are digitized correspondence, and 264,870 are forms that have been digitized or received via the institute’s Web site. Efficiency  IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments. The overall productivity increased through the use of digital formats and citizens’ ID cards as digital signatures. Compliance The implemented solution complies with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Oracle Products and Services IFAP Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle Application Server Oracle Forms Oracle Reports

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  • BPM 11g Customer Stories & Solution Catalog & Process Accelerators

    - by JuergenKress
    Stories Everyone loves a good story on planning or implementing a BPM strategy. Everyone wants to hear how it was done before?, what worked?, what was achieved? If you have achieved success with BPM, we are very keen to hear your stories and examples of how your customers use it. We receive lots of requests from people who are thinking of using BPM to solve a specific problem or in combination with a specific technology to talk to someone who has done it before. These stories are invaluable. Drop down the details of anything you think is relevant with a bit of detail and we will follow up on it. As one good deed deserves another, we will do our best to give you stories if you need them to show that where you are going, others have treaded before. Send your stories to us using this e-mail link and we will share them among other like minded people. Solution Catalogue This summer, Oracle is launching a solution catalogue specifically intended for partners. If you have delivered a successful implementation in BPM and think it could be reused and applied again in a similar scenario in the same industry or in a similar environment, then we ware keen to know about it and will add it to the solution catalogue. The solution catalogue will showcase successful BPM solutions both inside and outside Oracle. Be in touch with us on this e-mail link and we will make sure to add your solution. Process Accelerators Finally if you have specific processes that you are expert on, you have implemented at a customer and you want to work with us on getting these productised, then we would love to know about it. The process accelerator programme is explained in the most recent SOA/BPM Community Newsletter but again feel free to contact us if you want to get involved. Good luck with BPM and let us know how we can help. Barry O'Reilly Director BPM Solutions [email protected] SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,Barry O Reilly,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • WebCenter Customer Spotlight: Fundação Petrobras de Seguridade Social

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Fundação Petrobras de Seguridade Social (PetroS) is a Brazilian nonprofit organization pension fund serving 152 private companies with more then 145,000 plan participants and  managing a portfolio of  US$35.9 billion in equity. PetroS business objective was to implement a robust and flexible online solution to enable the foundation to successfully compete in the pension marketplace. PetroS implemented a robust, flexible and highly available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite.  The solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. Company ProfileFundação Petrobras de Seguridade Social (Petrobras Social Security Foundation)—better known as PetroS—is a pension fund founded in the 1970s to pay supplementary retirement benefits to Petrobras employees. Later, the foundation expanded its market to include 152 private companies, including Sanasa, Repsol YPF and Alesat. The Foundation, a nonprofit organization, has more than 145,000 plan participants, US$35.9 billion in equity, and a loan portfolio of US$730 million. Business ChallengesPetroS business objectives were to implement a robust and flexible solution to enable the foundation to successfully compete in the pension marketplace without affecting its monthly payments to 60,000 beneficiaries and to extend service delivery through the Web to better serve the fund’s more than 145,000 participants. Solution DeployedPetroS worked with Oracle Consulting to implement a robust, flexible and high available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite, enabling PetroS to deliver more flexible services to pension plan participants. Business ResultsThe solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. “The combination of Oracle Database 11g and Oracle WebCenter Suite has helped us deliver faster and better service for over 130,000 clients who participate in the 96 supplementary pension plans we currently offer. It has certainly helped to fuel our growth.” Newton Carneiro da Cunha, Diretor Administrativo, Fundação Petrobrás de Seguridade Social           Additional Information PetroS Customer Snapshot Oracle WebCenter Suite Oracle Database 11g, Enterprise Edition Oracle Real Application Clusters Oracle Diagnostics Pack Oracle Tuning Pack Oracle Consulting

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  • WebCenter Customer Spotlight: Global Village Telecom Ltda

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryGlobal Village Telecom Ltda. (GVT)  is a leading Brazilian telecommunications company, developing solutions and providing services for corporate and end users. GVT is located in Curitiba, Brazil, employs 6,000 people and has an annual revenue of around US$1 billion.  GVT business objectives were to improve corporate communications, accelerate internal information flow, provide continuous access to the all business files and  enable the company’s leadership to provide information to all departments in real time. GVT implemented Oracle WebCenter Content to centralize the company's content and they built  a portal to share and find content in real-time. Oracle WebCenter Content enabled GVT to quickly and efficiently integrate communication among all company employees—ensuring that GVT maintain a competitive edge in the market. Human Resources reduced the time required for issuing internal statements to all staff from three weeks to one day. Company OverviewGlobal Village Telecom Ltda. (GVT)  is a leading telecommunications company, developing solutions and providing services for corporate and end users. The company offers diverse innovative products and advanced solutions in conventional fixed telephone communications, data transmission, high speed broadband internet services, and voice over IP (VoIP) services for all market segment. GVT is located in Curitiba, Brazil, employs 6,000 people and have an  annual revenue of around US$1 billion.   Business ChallengesGVT business objectives were to improve corporate communications, accelerate internal information flow, provide continuous access to the all business files and enable the company’s leadership to provide information to all departments in real time. Solution DeployedGVT worked with the Oracle Partner IT7 to deploy Oracle WebCenter Content to securely centralize the company's content such as growth indicators, spreadsheets, and corporate and descriptive project schedules. The solution enabled real-time information sharing through the development of Click GVT, a portal that currently receives 100,000 monthly impressions from employee searches. Business ResultsGVT gained a competitive edge in the communications market by accelerating internal information flow, streamlining the content standardizing information and enabled real-time information sharing and discovery. Human Resources  reduced the time required for issuing  internal statements to all staff from three weeks to one day. “The competitive nature of telecommunication industry demands rapid information in the internal flow of the company. Oracle WebCenter Content enabled us to quickly and efficiently integrate communication among all company employees—ensuring that we maintain a competitive edge in the market.” Marcel Mendes Filho, Systems Manager, Global Village Telecom Ltda. Additional Information Global Viallage Telecom Ltda Customer Snapshot Oracle WebCenter Content

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  • WebCenter Customer Spotlight: Marvel

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryMarvel Entertainment, LLC (Marvel) is one of the world's most prominent character-based entertainment companies, built on a proven library of over 8,000 characters featured in a variety of media over seventy years. The customer wanted to optimize their brand licensing process, so Marvel worked with Oracle WebCenter partner Fishbowl Solutions and implemented a centralized Content Hub based on Oracle WebCenter Content. The 100% web based secure Intranet/Partner Extranet solution is now managing the entire life cycle of the brand licensing process. Marvel and their brand licensees have  now complete visibility of brand license operations including the history of approval request and related content.  Company OverviewMarvel Entertainment, LLC (Marvel) a wholly-owned subsidiary of The Walt Disney Company, is one of the world's most prominent character-based entertainment companies, built on a proven library of over 8,000 characters featured in a variety of media over seventy years.  Marvel utilizes its character franchises in entertainment, licensing and publishing.   Sample  characters:    - Spider-Man    - Iron Man    - Captain America    - X-MEN    - Thor    - Avengers    - And a host of others  Business ChallengesMarvel wanted to optimize their brand licensing process for their characters and had following business requirements : Facilitating content worldwide Scalable and flexible infrastructure to manage multiple content types and huge file sizes Optimize the licensing process workflow trough automatic notifications, tracking reviews, issuing approvals, etc. Solution DeployedMarvel worked with Oracle WebCenter partner Fishbowl Solutions and implemented a centralized Content Hub based on Oracle WebCenter Content. The 100% web based secure Intranet/Partner Extranet solution is now managing the entire life cycle of the brand licensing process. The internal users can now manage all digital assets related to a character trough proper categorization of all items, workflow based review and approval of branding styles and a powerful search and retrieval service. The licensees of Marvel brands can now online develop and submit  concepts and prototypes which are reviewed and approved using a collaborative process. Business ResultMarvel and their brand licensees have now complete visibility of brand license operations including the history of approval request and related content. The character brand related content is now in the right place, at the right time at the user's fingertips with highly improved quality. Additional Information Marvel Open World Presentation Oracle WebCenter Content

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  • Oracle Customer Success Forum - Batesville - Oracle Sales Cloud - June 24th, 5pm CET

    - by Richard Lefebvre
    Batesville uses Oracle Sales Cloud to create a common platform and standardize processes for business transformation across field sales and telesales. Using real-time KPI dashboards, they are measuring their business success with consistency across their sales reps.We are pleased to invite you to a discussion with Batesville on industry trends, why sales automation is important, reasons for choosing Oracle Sales Cloud, and the vendor evaluation process. Please click on the register button to confirm your attendance by 5:00 p.m. Pacific Time on June 23, 2014.Speakers: Diane Kinker, Director CRM Program Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile:Batesville (www.Batesville.com), a wholly owned subsidiary of Hillenbrand, Inc. (NYSE:HI), is the leader in the North American death care industry. For more than 125 years, Batesville has been dedicated to helping families honor the lives of those they love®. Batesville’s innovation has changed the face of funeral service, from advancements in manufacturing and quality to patented features and memorialization offerings, technology and web-based solutions, and profit-enhancing merchandising systems and room displays. Our history of manufacturing excellence, product innovation, superior customer service and reliable delivery has helped Batesville become – and remain – a market leader. Event Description:In this informal reference call, you will have the opportunity to hear Batesville discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and the vendor evaluation process. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call.Why Oracle:Batesville looked to transform its sales automation processes. Oracle Sales Cloud met these needs and Batesville’s requirements for: Standardized end-to-end Sales Processes including Sales Performance Management (territory management, quota management and incentive compensation) Mobile capabilities with integration to Microsoft Outlook and Smartphones Creation of the WIG Dashboard (Wildly Important Goal) using reporting and analytics Click the Register Now button to confirm your attendance for this informative event. Registration will close at 5:00 p.m. Pacific Time on June 23, 2014.After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Batesville will revise the registrants list and may dismiss registrations as they see fit. Register Now!

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  • WebCenter Customer Spotlight: SICE

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummarySociedad Ibérica de Construcciones Eléctricas, S.A. (SICE) is a Spanish company specializes in engineering and technology integration for intelligent transport systems and environmental control systems. They had a large quantity of engineering and environmental planning documents  which they wanted to manage, classify and integrate with their existing enterprise resource planning (ERP) system. SICE adapted  Oracle WebCenter Content to classify and manage more than 30 different types, defined a security plan to ensure the integrity and recovery of various document types and integrated the document management solution with SICE’s third-party enterprise resource planning (ERP) system. SICE  accelerated time to market for all projects, minimized time required to identify and recover documents  and achieved greater efficiency in all operations. Company Overview Created in 1921, Sociedad Ibérica de Construcciones Eléctricas, S.A. (SICE) currently specializes in engineering and technology integration for intelligent transport systems and environmental control systems. It has more than 2,500 employees, with operations in Spain and various locations in Latin America, the United States, Africa, and Australia. Business Challenges They had a large quantity of engineering and environmental planning documents generated in research and projects which they wanted to manage, classify and integrate with their existing enterprise resource planning (ERP) system. Solution Deployed SICE worked with the Oracle Partner ABAST Solutions to evaluate and choose the best document management system, ultimately selecting Oracle WebCenter Content over other options including  Documentum, SharePoint, OpenText, and Alfresco.They adapted Oracle WebCenter Content to classify and manage more than 30 different types, defined a security plan to ensure the integrity and recovery of various document types and integrated the document management solution  with SICE’s third-party enterprise resource planning (ERP) system to accelerate incorporation with the documentation system and ensure integrity ERP system data. Business Results SICE  accelerated time to market for all projects by releasing reports and information that support and validate engineering projects, stored all documents in a single repository with organizationwide accessibility, minimizing time required to identify and recover documents needed for reports to initiate and execute engineering and building projects. Overall they achieved greater efficiency in all operations, including technical and impact report development and construction documentation management. “The correct and efficient management of information is vital to our environmental management activity. Oracle WebCenter Content  serves as a basis for knowledge management practices, with the objective of adding greater value to everything that we do.” Manuel Delgado, IT Project Engineering, Sociedad Ibérica de Construcciones Eléctricas, S.A Additional Information SICE Customer Snapshot Oracle WebCenter Content

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  • WebCenter Customer Spotlight: Azul Brazilian Airlines

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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  • Oracle Customer Reference Forum – Apex IT – Oracle Sales Cloud

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in the process: organizing ideas and developing strategies, selecting the most appropriate package, implementing it for best results, and keeping systems optimized with long-term support. Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. Speakers: Bryan Hinz, Vice President of Business Development, Apex IT (Speaker) Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile: Since 1997, Apex IT has helped public sector, corporate and higher education clients use technology to streamline their processes and increase productivity and profitability. Based on products and best practices from Oracle our experts provide a full range of enterprise solutions including CX/CRM and related applications that support marketing, sales, and service; HR and HR Helpdesk; and Business Intelligence. Our project approach is results-driven and our attitude is people-focused. Industry: Professional Services Products/Services: Oracle Sales Cloud Organization Website: http://apexit.com/ Event Description: In this informal reference call, you will have the opportunity to hear Apex IT discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call. Why Oracle: Apex IT needed a mobile-enabled sales force automation tool that could promote account collaboration and integrate with Microsoft Outlook. Oracle Sales Cloud met these needs and Apex IT’s requirements for: Improved collaborative selling Improved quality of customer engagement and information Improved business development Improved pipeline management Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Apex IT will revise the registrants list and may dismiss registrations as they see fit. Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event. Register Now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • RIF PRD: Presentation syntax issues

    - by Charles Young
    Over Christmas I got to play a bit with the W3C RIF PRD and came across a few issues which I thought I would record for posterity. Specifically, I was working on a grammar for the presentation syntax using a GLR grammar parser tool (I was using the current CTP of ‘M’ (MGrammer) and Intellipad – I do so hope the MS guys don’t kill off M and Intellipad now they have dropped the other parts of SQL Server Modelling). I realise that the presentation syntax is non-normative and that any issues with it do not therefore compromise the standard. However, presentation syntax is useful in its own right, and it would be great to iron out any issues in a future revision of the standard. The main issues are actually not to do with the grammar at all, but rather with the ‘running example’ in the RIF PRD recommendation. I started with the code provided in Example 9.1. There are several discrepancies when compared with the EBNF rules documented in the standard. Broadly the problems can be categorised as follows: ·      Parenthesis mismatch – the wrong number of parentheses are used in various places. For example, in GoldRule, the RHS of the rule (the ‘Then’) is nested in the LHS (‘the If’). In NewCustomerAndWidgetRule, the RHS is orphaned from the LHS. Together with additional incorrect parenthesis, this leads to orphanage of UnknownStatusRule from the entire Document. ·      Invalid use of parenthesis in ‘Forall’ constructs. Parenthesis should not be used to enclose formulae. Removal of the invalid parenthesis gave me a feeling of inconsistency when comparing formulae in Forall to formulae in If. The use of parenthesis is not actually inconsistent in these two context, but in an If construct it ‘feels’ as if you are enclosing formulae in parenthesis in a LISP-like fashion. In reality, the parenthesis is simply being used to group subordinate syntax elements. The fact that an If construct can contain only a single formula as an immediate child adds to this feeling of inconsistency. ·      Invalid representation of compact URIs (CURIEs) in the context of Frame productions. In several places the URIs are not qualified with a namespace prefix (‘ex1:’). This conflicts with the definition of CURIEs in the RIF Datatypes and Built-Ins 1.0 document. Here are the productions: CURIE          ::= PNAME_LN                  | PNAME_NS PNAME_LN       ::= PNAME_NS PN_LOCAL PNAME_NS       ::= PN_PREFIX? ':' PN_LOCAL       ::= ( PN_CHARS_U | [0-9] ) ((PN_CHARS|'.')* PN_CHARS)? PN_CHARS       ::= PN_CHARS_U                  | '-' | [0-9] | #x00B7                  | [#x0300-#x036F] | [#x203F-#x2040] PN_CHARS_U     ::= PN_CHARS_BASE                  | '_' PN_CHARS_BASE ::= [A-Z] | [a-z] | [#x00C0-#x00D6] | [#x00D8-#x00F6]                  | [#x00F8-#x02FF] | [#x0370-#x037D] | [#x037F-#x1FFF]                  | [#x200C-#x200D] | [#x2070-#x218F] | [#x2C00-#x2FEF]                  | [#x3001-#xD7FF] | [#xF900-#xFDCF] | [#xFDF0-#xFFFD]                  | [#x10000-#xEFFFF] PN_PREFIX      ::= PN_CHARS_BASE ((PN_CHARS|'.')* PN_CHARS)? The more I look at CURIEs, the more my head hurts! The RIF specification allows prefixes and colons without local names, which surprised me. However, the CURIE Syntax 1.0 working group note specifically states that this form is supported…and then promptly provides a syntactic definition that seems to preclude it! However, on (much) deeper inspection, it appears that ‘ex1:’ (for example) is allowed, but would really represent a ‘fragment’ of the ‘reference’, rather than a prefix! Ouch! This is so completely ambiguous that it surely calls into question the whole CURIE specification.   In any case, RIF does not allow local names without a prefix. ·      Missing ‘External’ specifiers for built-in functions and predicates.  The EBNF specification enforces this for terms within frames, but does not appear to enforce (what I believe is) the correct use of External on built-in predicates. In any case, the running example only specifies ‘External’ once on the predicate in UnknownStatusRule. External() is required in several other places. ·      The List used on the LHS of UnknownStatusRule is comma-delimited. This is not supported by the EBNF definition. Similarly, the argument list of pred:list-contains is illegally comma-delimited. ·      Unnecessary use of conjunction around a single formula in DiscountRule. This is strictly legal in the EBNF, but redundant.   All the above issues concern the presentation syntax used in the running example. There are a few minor issues with the grammar itself. Note that Michael Kiefer stated in his paper “Rule Interchange Format: The Framework” that: “The presentation syntax of RIF … is an abstract syntax and, as such, it omits certain details that might be important for unambiguous parsing.” ·      The grammar cannot differentiate unambiguously between strategies and priorities on groups. A processor is forced to resolve this by detecting the use of IRIs and integers. This could easily be fixed in the grammar.   ·      The grammar cannot unambiguously parse the ‘->’ operator in frames. Specifically, ‘-’ characters are allowed in PN_LOCAL names and hence a parser cannot determine if ‘status->’ is (‘status’ ‘->’) or (‘status-’ ‘>’).   One way to fix this is to amend the PN_LOCAL production as follows: PN_LOCAL ::= ( PN_CHARS_U | [0-9] ) ((PN_CHARS|'.')* ((PN_CHARS)-('-')))? However, unilaterally changing the definition of this production, which is defined in the SPARQL Query Language for RDF specification, makes me uncomfortable. ·      I assume that the presentation syntax is case-sensitive. I couldn’t find this stated anywhere in the documentation, but function/predicate names do appear to be documented as being case-sensitive. ·      The EBNF does not specify whitespace handling. A couple of productions (RULE and ACTION_BLOCK) are crafted to enforce the use of whitespace. This is not necessary. It seems inconsistent with the rest of the specification and can cause parsing issues. In addition, the Const production exhibits whitespaces issues. The intention may have been to disallow the use of whitespace around ‘^^’, but any direct implementation of the EBNF will probably allow whitespace between ‘^^’ and the SYMSPACE. Of course, I am being a little nit-picking about all this. On the whole, the EBNF translated very smoothly and directly to ‘M’ (MGrammar) and proved to be fairly complete. I have encountered far worse issues when translating other EBNF specifications into usable grammars.   I can’t imagine there would be any difficulty in implementing the same grammar in Antlr, COCO/R, gppg, XText, Bison, etc. A general observation, which repeats a point made above, is that the use of parenthesis in the presentation syntax can feel inconsistent and un-intuitive.   It isn’t actually inconsistent, but I think the presentation syntax could be improved by adopting braces, rather than parenthesis, to delimit subordinate syntax elements in a similar way to so many programming languages. The familiarity of braces would communicate the structure of the syntax more clearly to people like me.  If braces were adopted, parentheses could be retained around ‘var (frame | ‘new()’) constructs in action blocks. This use of parenthesis feels very LISP-like, and I think that this is my issue. It’s as if the presentation syntax represents the deformed love-child of LISP and C. In some places (specifically, action blocks), parenthesis is used in a LISP-like fashion. In other places it is used like braces in C. I find this quite confusing. Here is a corrected version of the running example (Example 9.1) in compliant presentation syntax: Document(    Prefix( ex1 <http://example.com/2009/prd2> )    (* ex1:CheckoutRuleset *)  Group rif:forwardChaining (     (* ex1:GoldRule *)    Group 10 (      Forall ?customer such that And(?customer # ex1:Customer                                     ?customer[ex1:status->"Silver"])        (Forall ?shoppingCart such that ?customer[ex1:shoppingCart->?shoppingCart]           (If Exists ?value (And(?shoppingCart[ex1:value->?value]                                  External(pred:numeric-greater-than-or-equal(?value 2000))))            Then Do(Modify(?customer[ex1:status->"Gold"])))))      (* ex1:DiscountRule *)    Group (      Forall ?customer such that ?customer # ex1:Customer        (If Or( ?customer[ex1:status->"Silver"]                ?customer[ex1:status->"Gold"])         Then Do ((?s ?customer[ex1:shoppingCart-> ?s])                  (?v ?s[ex1:value->?v])                  Modify(?s [ex1:value->External(func:numeric-multiply (?v 0.95))]))))      (* ex1:NewCustomerAndWidgetRule *)    Group (      Forall ?customer such that And(?customer # ex1:Customer                                     ?customer[ex1:status->"New"] )        (If Exists ?shoppingCart ?item                   (And(?customer[ex1:shoppingCart->?shoppingCart]                        ?shoppingCart[ex1:containsItem->?item]                        ?item # ex1:Widget ) )         Then Do( (?s ?customer[ex1:shoppingCart->?s])                  (?val ?s[ex1:value->?val])                  (?voucher ?customer[ex1:voucher->?voucher])                  Retract(?customer[ex1:voucher->?voucher])                  Retract(?voucher)                  Modify(?s[ex1:value->External(func:numeric-multiply(?val 0.90))]))))      (* ex1:UnknownStatusRule *)    Group (      Forall ?customer such that ?customer # ex1:Customer        (If Not(Exists ?status                       (And(?customer[ex1:status->?status]                            External(pred:list-contains(List("New" "Bronze" "Silver" "Gold") ?status)) )))         Then Do( Execute(act:print(External(func:concat("New customer: " ?customer))))                  Assert(?customer[ex1:status->"New"]))))  ) )   I hope that helps someone out there :-)

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  • Rails: Law of Demeter Confusion

    - by user2158382
    I am reading a book called Rails AntiPatterns and they talk about using delegation to to avoid breaking the Law of Demeter. Here is their prime example: They believe that calling something like this in the controller is bad (and I agree) @street = @invoice.customer.address.street Their proposed solution is to do the following: class Customer has_one :address belongs_to :invoice def street address.street end end class Invoice has_one :customer def customer_street customer.street end end @street = @invoice.customer_street They are stating that since you only use one dot, you are not breaking the Law of Demeter here. I think this is incorrect, because you are still going through customer to go through address to get the invoice's street. I primarily got this idea from a blog post I read: http://www.dan-manges.com/blog/37 In the blog post the prime example is class Wallet attr_accessor :cash end class Customer has_one :wallet # attribute delegation def cash @wallet.cash end end class Paperboy def collect_money(customer, due_amount) if customer.cash < due_ammount raise InsufficientFundsError else customer.cash -= due_amount @collected_amount += due_amount end end end The blog post states that although there is only one dot customer.cash instead of customer.wallet.cash, this code still violates the Law of Demeter. Now in the Paperboy collect_money method, we don't have two dots, we just have one in "customer.cash". Has this delegation solved our problem? Not at all. If we look at the behavior, a paperboy is still reaching directly into a customer's wallet to get cash out. EDIT I completely understand and agree that this is still a violation and I need to create a method in Wallet called withdraw that handles the payment for me and that I should call that method inside the Customer class. What I don't get is that according to this process, my first example still violates the Law of Demeter because Invoice is still reaching directly into Customer to get the street. Can somebody help me clear the confusion. I have been searching for the past 2 days trying to let this topic sink in, but it is still confusing.

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  • How to do dependency Injection and conditional object creation based on type?

    - by Pradeep
    I have a service endpoint initialized using DI. It is of the following style. This end point is used across the app. public class CustomerService : ICustomerService { private IValidationService ValidationService { get; set; } private ICustomerRepository Repository { get; set; } public CustomerService(IValidationService validationService,ICustomerRepository repository) { ValidationService = validationService; Repository = repository; } public void Save(CustomerDTO customer) { if (ValidationService.Valid(customer)) Repository.Save(customer); } Now, With the changing requirements, there are going to be different types of customers (Legacy/Regular). The requirement is based on the type of the customer I have to validate and persist the customer in a different way (e.g. if Legacy customer persist to LegacyRepository). The wrong way to do this will be to break DI and do somthing like public void Save(CustomerDTO customer) { if(customer.Type == CustomerTypes.Legacy) { if (LegacyValidationService.Valid(customer)) LegacyRepository.Save(customer); } else { if (ValidationService.Valid(customer)) Repository.Save(customer); } } My options to me seems like DI all possible IValidationService and ICustomerRepository and switch based on type, which seems wrong. The other is to change the service signature to Save(IValidationService validation, ICustomerRepository repository, CustomerDTO customer) which is an invasive change. Break DI. Use the Strategy pattern approach for each type and do something like: validation= CustomerValidationServiceFactory.GetStratedgy(customer.Type); validation.Valid(customer) but now I have a static method which needs to know how to initialize different services. I am sure this is a very common problem, What is the right way to solve this without changing service signatures or breaking DI?

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  • WebCenter Customer Spotlight: Hyundai Motor Company

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. They  undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors.  Hyundai Motor Company cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported their future growth in the competitive car industry. Company OverviewHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. The company strives to enhance its brand image and market recognition by continuously improving the quality and design of its cars. Business Challenges To maximize the company’s growth potential, Hyundai Motor Company undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Specifically, they wanted to: Introduce a smart work environment to improve staff productivity and efficiency, and take advantage of rapid company growth due to new, enhanced car designs Replace a legacy document system managed by individual staff to improve collaboration, the visibility of corporate documents, and sharing of work-related files between employees Improve the security and storage of documents containing corporate intellectual property, and prevent intellectual property loss when staff leaves the company Eliminate delays when downloading files from the central server to a PC Build a large, single document repository to more efficiently manage and share data between 30,000 staff at the company’s headquarters Establish a scalable system that can be extended to Hyundai offices around the world Solution DeployedAfter conducting a large-scale benchmark test, Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors. Business Results Lowered the overall time spent each day on all document-related work by approximately 85%—from 4.5 hours to around 42 minutes on an average day Saved more than US$1 million per year in printer, paper, and toner costs, and laid the foundation for a completely paperless environment Reduced staff’s time spent requesting and receiving documents about car sales or designs from supervisors by 50%, by storing and managing all documents across the corporation in a single repository Cut the time required to draft new-car manufacturing, sales, and design documents by 20%, by allowing employees to reference high-quality data, such as marketing strategy and product planning documents already in the system Enhanced staff productivity at company headquarters by 9% by reducing the document-related tasks of 30,000 administrative and research and development staff Ensured the system could scale to hold 3 petabytes of car sales, manufacturing, and design data by 2013 and be deployed at branches worldwide We chose Oracle Exalogic, Oracle Exadata, and Oracle WebCenter Content to support our new document-centralization system over their competitors as Oracle offers stable storage for petabytes of data and high processing speeds. We have cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported our future growth in the competitive car industry. Kang Tae-jin, Manager, General Affairs Team, Hyundai Motor Company Additional Information Hyundai Motor Company Customer Snapshot Oracle WebCenter Content

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  • Rails: The Law of Demeter [duplicate]

    - by user2158382
    This question already has an answer here: Rails: Law of Demeter Confusion 4 answers I am reading a book called Rails AntiPatterns and they talk about using delegation to to avoid breaking the Law of Demeter. Here is their prime example: They believe that calling something like this in the controller is bad (and I agree) @street = @invoice.customer.address.street Their proposed solution is to do the following: class Customer has_one :address belongs_to :invoice def street address.street end end class Invoice has_one :customer def customer_street customer.street end end @street = @invoice.customer_street They are stating that since you only use one dot, you are not breaking the Law of Demeter here. I think this is incorrect, because you are still going through customer to go through address to get the invoice's street. I primarily got this idea from a blog post I read: http://www.dan-manges.com/blog/37 In the blog post the prime example is class Wallet attr_accessor :cash end class Customer has_one :wallet # attribute delegation def cash @wallet.cash end end class Paperboy def collect_money(customer, due_amount) if customer.cash < due_ammount raise InsufficientFundsError else customer.cash -= due_amount @collected_amount += due_amount end end end The blog post states that although there is only one dot customer.cash instead of customer.wallet.cash, this code still violates the Law of Demeter. Now in the Paperboy collect_money method, we don't have two dots, we just have one in "customer.cash". Has this delegation solved our problem? Not at all. If we look at the behavior, a paperboy is still reaching directly into a customer's wallet to get cash out. EDIT I completely understand and agree that this is still a violation and I need to create a method in Wallet called withdraw that handles the payment for me and that I should call that method inside the Customer class. What I don't get is that according to this process, my first example still violates the Law of Demeter because Invoice is still reaching directly into Customer to get the street. Can somebody help me clear the confusion. I have been searching for the past 2 days trying to let this topic sink in, but it is still confusing.

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  • Stuck with the first record while parsing an XML in Java

    - by Ritwik G
    I am parsing the following XML : <table ID="customer"> <T><C_CUSTKEY>1</C_CUSTKEY><C_NAME>Customer#000000001</C_NAME><C_ADDRESS>IVhzIApeRb ot,c,E</C_ADDRESS><C_NATIONKEY>15</C_NATIONKEY><C_PHONE>25-989-741-2988</C_PHONE><C_ACCTBAL>711.56</C_ACCTBAL><C_MKTSEGMENT>BUILDING</C_MKTSEGMENT><C_COMMENT>regular, regular platelets are fluffily according to the even attainments. blithely iron</C_COMMENT></T> <T><C_CUSTKEY>2</C_CUSTKEY><C_NAME>Customer#000000002</C_NAME><C_ADDRESS>XSTf4,NCwDVaWNe6tEgvwfmRchLXak</C_ADDRESS><C_NATIONKEY>13</C_NATIONKEY><C_PHONE>23-768-687-3665</C_PHONE><C_ACCTBAL>121.65</C_ACCTBAL><C_MKTSEGMENT>AUTOMOBILE</C_MKTSEGMENT><C_COMMENT>furiously special deposits solve slyly. furiously even foxes wake alongside of the furiously ironic ideas. pending</C_COMMENT></T> <T><C_CUSTKEY>3</C_CUSTKEY><C_NAME>Customer#000000003</C_NAME><C_ADDRESS>MG9kdTD2WBHm</C_ADDRESS><C_NATIONKEY>1</C_NATIONKEY><C_PHONE>11-719-748-3364</C_PHONE><C_ACCTBAL>7498.12</C_ACCTBAL><C_MKTSEGMENT>AUTOMOBILE</C_MKTSEGMENT><C_COMMENT>special packages wake. slyly reg</C_COMMENT></T> <T><C_CUSTKEY>4</C_CUSTKEY><C_NAME>Customer#000000004</C_NAME><C_ADDRESS>XxVSJsLAGtn</C_ADDRESS><C_NATIONKEY>4</C_NATIONKEY><C_PHONE>14-128-190-5944</C_PHONE><C_ACCTBAL>2866.83</C_ACCTBAL><C_MKTSEGMENT>MACHINERY</C_MKTSEGMENT><C_COMMENT>slyly final accounts sublate carefully. slyly ironic asymptotes nod across the quickly regular pack</C_COMMENT></T> <T><C_CUSTKEY>5</C_CUSTKEY><C_NAME>Customer#000000005</C_NAME><C_ADDRESS>KvpyuHCplrB84WgAiGV6sYpZq7Tj</C_ADDRESS><C_NATIONKEY>3</C_NATIONKEY><C_PHONE>13-750-942-6364</C_PHONE><C_ACCTBAL>794.47</C_ACCTBAL><C_MKTSEGMENT>HOUSEHOLD</C_MKTSEGMENT><C_COMMENT>blithely final instructions haggle; stealthy sauternes nod; carefully regu</C_COMMENT></T> </table> with the following java code: package xmlparserformining; import java.util.List; import java.util.Iterator; import org.dom4j.Document; import org.dom4j.DocumentException; import org.dom4j.Node; import org.dom4j.io.SAXReader; public class XmlParserForMining { public static Document getDocument( final String xmlFileName ) { Document document = null; SAXReader reader = new SAXReader(); try { document = reader.read( xmlFileName ); } catch (DocumentException e) { e.printStackTrace(); } return document; } public static void main(String[] args) { String xmlFileName = "/home/r/javaCodez/parsing in java/customer.xml"; String xPath = "//table/T/C_ADDRESS"; Document document = getDocument( xmlFileName ); List<Node> nodes = document.selectNodes( xPath ); System.out.println(nodes.size()); for (Node node : nodes) { String customer_address = node.valueOf(xPath); System.out.println( "Customer address: " + customer_address); } } } However, instead of getting all the various customer records, I am getting the following output: 1500 Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E Customer address: IVhzIApeRb ot,c,E and so on .. What is wrong here? Why is it printing only the first record ?

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  • Three Global Telecoms Soar With Siebel

    - by michael.seback
    Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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  • [SQL] Select 3 lastest order for each customer

    - by Ratiug
    Hi Here is my table CusOrder that collect customer order OrderID Cus_ID Product_ID NumberOrder OrderDate 1 0000000001 9 1 6/5/2553 0:00:00 2 0000000001 10 1 6/5/2553 0:00:00 3 0000000004 9 2 13/4/2553 0:00:00 4 0000000004 9 1 17/3/2553 0:00:00 5 0000000002 9 1 22/1/2553 0:00:00 7 0000000005 9 1 16/12/2552 0:00:00 8 0000000003 9 3 13/12/2552 0:00:00 10 0000000001 9 2 19/11/2552 0:00:00 11 0000000003 9 2 10/11/2552 0:00:00 12 0000000002 9 1 23/11/2552 0:00:00 I need to select 3 lastest order for each customer and I need all customer so it will show each customer and his/her 3 lastest order how can I do it sorry for my bad english

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  • How to secure a VM while allowing customer RDS (or equivalent) access to its desktop

    - by ChrisA
    We have a Windows Client/(SQL-)Server application which is normally installed at the customer's premises. We now need to provide a hosted solution, and browser-based isn't feasible in the short term. We're considering hosting the database ourselves, and also hosting the client in a VM. We can set all this up easily enough, so we need to: ensure that the customer can connect easily, and also ensure that we suitably restrict access to the VM (and its host, of course) We already access the host and guest machines across the internet via RDS, but we restrict access to it to only our own internal, very small, set of static IPs, and of course theres the 2 (or 3?)-user limit on RDS connections to a remote server. So I'd greatly appreciate ideas on how to manage: the security the multi-user aspect. We're hoping to be able to do this initially without a large investment in virtualisation infrastructure - it would be one customer only to start with, with perhaps two remote users. Thanks!

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