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• ADNOC talks about 50x increase in performance

  - by KLaker

  If you are still wondering about how Exadata can revolutionise your business then I would recommend watching this great video which was recorded at this year's OpenWorld. First a little background...The Abu Dhabi National Oil Company for Distribution (ADNOC) is an integrated energy company that was founded in 1973. ADNOC Distribution markets and distributes petroleum products and services within the United Arab Emirates and internationally. As one of the largest and most innovative government-owned petroleum companies in the Arab Gulf, ADNOC Distribution is renowned and respected for the exceptional quality and reliability of its products and services. Its five corporate divisions include more than 200 filling stations (a number that is growing at 8% annually), more than 150 convenience stores, 10 vehicle inspection stations, as well as wholesale and retail sales of bulk fuel, gas, oil, diesel, and lubricants. ADNOC selected Oracle Exadata Database Machine after extensive research because it provided them with a single platform that can run mixed workloads in a single unified machine: "We chose Oracle Exadata Database Machine because it.offered a fully integrated and highly engineered system that was ready to deploy. With our infrastructure running all the same technology, we can operate any type of Oracle Database without restrictions and be prepared for business growth," said Ali Abdul Aziz Al-Ali, IT division manager, ADNOC Distribution. ".....we could consolidate our transaction processing and business intelligence onto one platform. Competing solutions are just not capable of doing that." - Awad Ahmed Ali El-Sidiq, Senior Database Administrator, ADNOC Distribution In this new video Awad Ahmen Ali El Sidddig, Senior DBA at ADNOC, talks about the impact that Exadata has had on his team and the whole business. ADNOC is using our engineered systems to drive and manage all their workloads: from transaction systems to payments system to data warehouse to BI environment. A true Disk-to-Dashboard revolution using Engineered Systems. This engineered approach is delivering 50x improvement in performance with one queries running 100x faster! The IT has even revolutionised some of their data warehouse related processes with the help of Exadata and now jobs that were taking over 4 hours now run in a few minutes.  To watch the video click on the image below which will take you to our Oracle YouTube page: (if the above link does not work, click here: http://www.youtube.com/watch?v=zcRpxc6u5Ic) Now that queries are running 100x faster and jobs are completing in minutes not hours, what is next for the IT team at ADNOC? Like many of our customers ADNOC is now looking to take advantage of big data to help them better align their business operations with customer behaviour and customer insights. To help deliver this next level of insight the IT team is looking at the new features in Oracle Database 12c such as the new in-memory feature to deliver even more performance gains.  The great news is that Awad Ahmen Ali El Sidddig was awarded DBA of the Year - EMEA within our Data Warehouse Global Leaders programme and you can see the badge for this award pop-up at the start of video. Well done to everyone at ADNOC and thanks for spending the time with us at OOW to create this great video.

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• Windows Azure Use Case: Fast Acquisitions

  - by BuckWoody

  This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx  Description: Many organizations absorb, take over or merge with other organizations. In these cases, one of the most difficult parts of the process is the merging or changing of the IT systems that the employees use to do their work, process payments, and even get paid. Normally this means that the two companies have disparate systems, and several approaches can be used to have the two organizations use technology between them. An organization may choose to retain both systems, and manage them separately. The advantage here is speed, and keeping the profit/loss sheets separate. Another choice is to slowly “sunset” or stop using one organization’s system, and cutting to the other system immediately or at a later date. Although a popular choice, one of the most difficult methods is to extract data and processes from one system and import it into the other. Employees at the transitioning system have to be trained on the new one, the data must be examined and cleansed, and there is inevitable disruption when this happens. Still another option is to integrate the systems. This may prove to be as much work as a transitional strategy, but may have less impact on the users or the balance sheet. Implementation: A distributed computing paradigm can be a good strategic solution to most of these strategies. Retaining both systems is made more simple by allowing the users at the second organization immediate access to the new system, because security accounts can be created quickly inside an application. There is no need to set up a VPN or any other connections than just to the Internet. Having the users stop using one system and start with the other is also simple in Windows Azure for the same reason. Extracting data to Azure holds the same limitations as an on-premise system, and may even be more problematic because of the large data transfers that might be required. In a distributed environment, you pay for the data transfer, so a mixed migration strategy is not recommended. However, if the data is slowly migrated over time with a defined cutover, this can be an effective strategy. If done properly, an integration strategy works very well for a distributed computing environment like Windows Azure. If the Azure code is architected as a series of services, then endpoints can expose the service into and out of not only the Azure platform, but internally as well. This is a form of the Hybrid Application use-case documented here. References: Designing for Cloud Optimized Architecture: http://blogs.msdn.com/b/dachou/archive/2011/01/23/designing-for-cloud-optimized-architecture.aspx 5 Enterprise steps for adopting a Platform as a Service: http://blogs.msdn.com/b/davidmcg/archive/2010/12/02/5-enterprise-steps-for-adopting-a-platform-as-a-service.aspx?wa=wsignin1.0

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• Central Banks Rely On MySQL Based Simulator

  - by bertrand.matthelie(at)oracle.com

  @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Calibri"; }@font-face { font-family: "Cambria"; }@font-face { font-family: "Garamond"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }span.description { }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } We recently published a case study describing how central banks worldwide rely on the Bank of Finland's MySQL based simulator.   The Bank of Finland (BoF) acts as Finland's central bank, national monetary authority, and member of the European System of Central Banks and the Eurosystem. The BoF developed a MySQL based versatile system for making payments and settlement simulations, used for analyzing liquidity needs, risk issues, changes in authority policies & regulations, and more. Running on Windows, the application has been widely adopted by central bank economists worldwide.   The Simulator is managing large data sets and thus needed a robust database as its foundation. Key requirements to select the database included:   ·       Low Costs ·       Performance & Scalability ·       Ease of Use   You can read more about why the Bank of Finland selected MySQL to power its economic simulator in our case study, posted here.   For more information about MySQL on Windows, check out our MySQL on Windows Resource Center, and, join today's Oracle TechCast Live: "MySQL 5.5 Does Windows" with Mike Frank at 10.00 am PT!

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• Amazon.com Cutting Off Colorado Affiliates

  - by Joe Mayo

  I received an email from Amazon.com today, essentially cutting off my affiliate status because I'm in Colorado. Colorado recently passed legislation that requires retailers to either collect sales tax for on-line transactions or engage in an onerous process that makes you wish you had collected sales tax.  After I Tweeted this, Mike Jones tweeted a link to the legislation.  Here's an excerpt from Amazon.com's email: "Dear Colorado-based Amazon Associate: We are writing from the Amazon Associates Program to inform you that the Colorado government recently enacted a law to impose sales tax regulations on online retailers. The regulations are burdensome and no other state has similar rules. The new regulations do not require online retailers to collect sales tax. Instead, they are clearly intended to increase the compliance burden to a point where online retailers will be induced to "voluntarily" collect Colorado sales tax -- a course we won't take. We and many others strongly opposed this legislation, known as HB 10-1193, but it was enacted anyway. Regrettably, as a result of the new law, we have decided to stop advertising through Associates based in Colorado. We plan to continue to sell to Colorado residents, however, and will advertise through other channels, including through Associates based in other states. There is a right way for Colorado to pursue its revenue goals, but this new law is a wrong way. As we repeatedly communicated to Colorado legislators, including those who sponsored and supported the new law, we are not opposed to collecting sales tax within a constitutionally-permissible system applied even-handedly. The US Supreme Court has defined what would be constitutional, and if Colorado would repeal the current law or follow the constitutional approach to collection, we would welcome the opportunity to reinstate Colorado-based Associates. You may express your views of Colorado's new law to members of the General Assembly and to Governor Ritter, who signed the bill. Your Associates account has been closed as of March 8, 2010, and we will no longer pay advertising fees for customers you refer to Amazon.com after that date. Please be assured that all qualifying advertising fees earned prior to March 8, 2010, will be processed and paid in accordance with our regular payment schedule. Based on your account closure date of March 8, any final payments will be paid by May 31, 2010. We have enjoyed working with you and other Colorado-based participants in the Amazon Associates Program, and wish you all the best in your future.   Best Regards,   The Amazon Associates Team"

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• Am I experienced enough to learn and develop immediately using Ruby on Rails?

  - by acheong87

  General Question I understand that discussions revolving around questions of this form run the risk of becoming too specific to help others. So, perhaps a better, general question would be: What kind of experience, if any, translates easily to Ruby on Rails; and if none, then what's the learning curve like, in comparison to other popular languages? Background I have the opportunity to build a website using whatever technologies I wish to use. It's a fairly simple website, for listing products, taking payments, managing customer data, providing a back-end portal for employees to manage data, possibly hooking in flight information (the products are travel related), possibly integrating a blog and all the social-networking goodies. Specific Problem I have to let the client know by tonight whether I'm interested in taking up this project, before he talks to other potential developers, but I'm on the fence. I already work a full-time C++ development job, so the money doesn't do it for me. It's the opportunity to (be paid to) learn some new technologies and to have a real, running product in the end. I've heard and read great things about Ruby, and am really intrigued. I zipped through some introductory Ruby tutorials, no sweat. However I found the Rails tutorials a little overwhelming, especially not being able to try it out anywhere. And researching Rails hosts like Heroku and EngineYard makes me think that maybe I don't know what I'm getting myself into. The ship's leaving port! I wish I had more time to learn, better yet play with the language, but I have to decide soon! Should I venture or pass? Additional Details My experiences are in C/C++/Tcl/Perl/PHP/jQuery, and basic knowledge of Java/C#. I didn't study C.S. formally so I wasn't exposed to design principles, programming paradigms, etc., which is my greatest concern. Will my lack of understanding in this realm make RoR frustrating to learn? Will it be so incompatible with a C++ "way" of thinking that I'll wish I never started? Am I putting my client at risk by attempting this? If it helps, I'm quick to learn new things (self-taught so far) and care a great deal about correctness, using things for their intended purposes, and so on. I've read numerous recommendations of Agile Development with Rails and would love to read it (though perhaps, while developing in parallel, for shortness of time). Worse comes to worst, I'd give up and do the standard LAMP gig, of course, not charging the client for wasted time. But I'm hoping to avoid the project altogether if it's gonna come down to that! Thanks in advance for any tips, insights, votes of confidence, votes of discouragement (for the better), and such.

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• From Zero To Deployed Contest&ndash;Prizes Announced

  - by Robz / Fervent Coder

  Do you have what it takes to meet the challenge? We’ll make it worth it. You may have noticed at the end of my last post I threw down the community challenge to get from zero to deployed faster than me. The Challenge My time was 13:48 to be from zero to deployed. Beat my time and show it in a video response. The person with the best time by March 15th @ 11:59PM CST will receive a prize. Here are the links to the videos: #1 - http://www.youtube.com/watch?v=cZIUVfHWsbc #2 - http://www.youtube.com/watch?v=l7WluaXIya0 #3 - http://www.youtube.com/watch?v=IqPh7wbWsLc The Rules Let’s revisit those ground rules before I tell you what the prizes will be: Ground rules: .NET Application with a valid database connection Start from Zero Deployed with AppHarbor or an alternative A timer displayed in the video that runs during the entire process Video response published on YouTube or acceptable alternative Video(s) must be published by March 15th at 11:59PM CST. Either post the link here as a comment or on YouTube as a response (also by 11:59PM CST March 15th) The Prizes The prize package for the best time is:                      $50 Gift Card or equivalent – Provided by yours truly. AppHarbor $100 service credit – AppHarbor will provide a $100 credit for their services once they launch payments. Thank you to the folks at AppHarbor! ReSharper - Jetbrains will provide a FULL license of ReSharper Personal. This license is a $199 value. Thank you to the folks at Jetbrains! Telerik Ultimate Collection for .NET – Telerik will provide a license to pretty much every .NET tool they offer. This license is a $1999 value. A big thank you to the folks at Telerik!! This is a total value of $2348!!! The prize package for the person that has the most creative video(s) with a time better than mine (if there are at least 5 responses):           $20 Gift card or equivalent – Provided by this guy. AppHarbor $50 service credit – same deal as above. Thank you AppHarbor! Twilio T-Shirt - Twilio has donated a shirt and will ship your size to you (this may be subject to US residents only). This is a $25 value. Thank you to the folks at Twilio!

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• WebCenter Customer Spotlight: Fundação Petrobras de Seguridade Social

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Fundação Petrobras de Seguridade Social (PetroS) is a Brazilian nonprofit organization pension fund serving 152 private companies with more then 145,000 plan participants and  managing a portfolio of  US$35.9 billion in equity. PetroS business objective was to implement a robust and flexible online solution to enable the foundation to successfully compete in the pension marketplace. PetroS implemented a robust, flexible and highly available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite.  The solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. Company ProfileFundação Petrobras de Seguridade Social (Petrobras Social Security Foundation)—better known as PetroS—is a pension fund founded in the 1970s to pay supplementary retirement benefits to Petrobras employees. Later, the foundation expanded its market to include 152 private companies, including Sanasa, Repsol YPF and Alesat. The Foundation, a nonprofit organization, has more than 145,000 plan participants, US$35.9 billion in equity, and a loan portfolio of US$730 million. Business ChallengesPetroS business objectives were to implement a robust and flexible solution to enable the foundation to successfully compete in the pension marketplace without affecting its monthly payments to 60,000 beneficiaries and to extend service delivery through the Web to better serve the fund’s more than 145,000 participants. Solution DeployedPetroS worked with Oracle Consulting to implement a robust, flexible and high available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite, enabling PetroS to deliver more flexible services to pension plan participants. Business ResultsThe solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. “The combination of Oracle Database 11g and Oracle WebCenter Suite has helped us deliver faster and better service for over 130,000 clients who participate in the 96 supplementary pension plans we currently offer. It has certainly helped to fuel our growth.” Newton Carneiro da Cunha, Diretor Administrativo, Fundação Petrobrás de Seguridade Social           Additional Information PetroS Customer Snapshot Oracle WebCenter Suite Oracle Database 11g, Enterprise Edition Oracle Real Application Clusters Oracle Diagnostics Pack Oracle Tuning Pack Oracle Consulting

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• Oracle CRM For Public Sector, Commercial Business, Education

  - by michael.seback

  Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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• Tech Cast Live - Java and Oracle, One Year Later - February 15th 10AM PST

  - by Cassandra Clark

  Join us for a special live conversation with Ajay Patel, Vice President of Product Development for Application Grid Products and Justin Kestelyn, Director of the Oracle Technology Network. Justin and Ajay will discuss the changes that have come to Java and Oracle since the Sun acquisition, just over a year ago. This live broadcast conversation will include discussion on: - Highlights, challenges and what we learned over the past year - The Future of Java and its importance to Oracle and the community - Oracle's Application Grid product portfolio today Watch Live Event February 15th Watch Archived TechCast Lives You will also have the chance to submit questions to the speakers live on the show, for real-time feedback by using #techcastlive. If your question is read on air we will send you a Free I am the Future of Java t-shirt* *Promotion Details After you have submitted your question and it is read on the live TechCast held February 15th your shirt should arrive in two to four weeks while supplies last. No purchase, payments, or fees are required to receive the gift. Limit one thank you gift per person, and the offer is available only while supplies last. Oracle reserves the right to modify or terminate this offer at any time, for any reason. This offer is not available to Oracle employees or residents of countries subject to U.S. embargo (including Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria). Due to Federal Government regulations, this offer is not available to Federal Government customers. Those residing in India or Brazil will be given a substitute gift as we can not ship t-shirts to your country. You are responsible for complying with your employer's policies regarding acceptance of promotional items, and for government laws, regulations and agency policies, if you are a government employee you will not be able to participate. Must be 18 years of age or older. Void where prohibited. Neither Oracle nor any third party assisting Oracle with this offer is responsible for any problems, errors, delays, or technical malfunction related to or impacting this offer. Oracle respects your right to privacy and your information will not be distributed or used for any other purpose. For more information on Oracle's privacy policy, please review our http://www.oracle.com/html/privacy-policy.html. If you have any questions, please contact us at [email protected].

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• Walmart's Mobile Self-Checkout

  - by David Dorf

  Reuters recently reported that Walmart was testing an iPhone-based self-checkout at a store near its headquarters.  Consumers scan items as they're placed in the physical basket, then the virtual basket is transferred to an existing self-checkout station where payment is tendered.  A very solid solution, but not exactly original. Before we go further, let's look at the possible cost savings for Walmart.  According to the article: Pushing more shoppers to scan their own items and make payments without the help of a cashier could save Wal-Mart millions of dollars, Chief Financial Officer Charles Holley said on March 7. The company spends about $12 million in cashier wages every second at its Walmart U.S. stores. Um, yeah. Using back-of-the-napkin math, I calculated Walmart's cashiers are making $157k per hour.  A more accurate statement would be saving $12M per year for each second saved on the average transaction time.  So if this self-checkout approach saves 2 seconds per transaction on average, Walmart would save $24M per year on labor.  Maybe.  Sometimes that savings will be used to do other tasks in the store, so it may not directly translate to less employees. When I saw this approach demonstrated in Sweden, there were a few differences, which may or may not be in Walmart's plans.  First, the consumers were identified based on their loyalty card.  In order to offset the inevitable shrink, retailers need to save on labor but also increase basket size, typically via in-aisle promotions.  As they scan items, retailers should target promos, and that's easier to do if you know some shopping history.  Last I checked, Walmart had no loyalty program. Second, at the self-checkout station consumers were randomly selected for an audit in which they must re-scan all the items just like you do at a typical self-checkout.  If you were found to be stealing, your ability to use the system can be revoked.  That's a tough one in the US, especially when the system goes wrong, either by mistake or by lying.  At least in my view, the Swedes are bit more trustworthy than the people of Walmart. So while I think the idea of mobile self-checkout has merit, perhaps its not right for Walmart.

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• The State of the Internet -- Retail Edition

  - by David Dorf

  Over at Business Insider, there's a great presentation on the State of the Internet done in the Mary Meeker style.  Its 138 slides so I took the liberty of condensing it down to the 15 slides that directly apply to the retail industry.  However, I strongly recommend looking at the entire deck when you have time.  And while you're at it, Business Insider just launched a retail portal that's dedicated to retail industry content.  Please check it out as well.  My take-aways are below after the slide show. &amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;quot;&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt; [Source: Business Insider] Here are a few things I took away from the statistics: Facebook and Twitter are in their infancy.  While all retailers should have social programs, search is still the driver and therefore should receive the lions share of investment.  Facebook referrals are up 92% year-over-year, but Google still does 80% of the referrals. E-commerce continues to grow at breakneck speed, but in-store commerce is still king. Stores are not showrooms yet.  And social commerce pure-plays like Gilt and Groupon are tiny but worthy of some attention. There are more smartphones than PCs on the internet, and the disparity will continue to grow. PC growth will be flat and Tablet use will continue to grow. Mobile accounts for 12% of all internet traffic. A quarter of smartphone sales come from China, so anyone with a presence there better have a strong mobile strategy. 38% of people have used their smartphone to make a purchase, and many use their smartphones inside stores.  Smartphones are a critical consumer tool for shopping. Mobile is starting to drive significant traffic to e-commerce sites, especially tablets.  Tablet strategies are crucial for retailers. Mobile payments from the likes of Paypal and Square are growing quickly.  It will be interesting to see how NFC plays in this area. Mobile operating systems are losing market share to iOS and Android.  I wonder in Microsoft can finally make a dent? The internet is being dominated by mobile devices, and retailers had better have a strong mobile strategy to meet consumer demand.

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• EBS Accounts Payables Customer Advisory

  - by cwarticki

  Blogging to let you know of an important set of Oracle Payables patches that were released for R12.1 customers.  Accounts Payable Customer Advisory: Dear Valued Oracle Support Customer, Since the release of R12.1.3 a number of recommended Payables patches have been made available as standalone patches, to help address important business process incidents. Adoption of these patches is highly recommended. To further facilitate adoption of these Payables patches Oracle has consolidated them into a single Recommended Patch Collection (RPC). The RPC is a collection of recommended Payables patches created with the following goals in mind: Stability: Help address issues that are identified by Oracle Development and Oracle Software Support that may interfere with the normal completion of important business processes such as period close. Root Cause Fixes: Help make available root cause fix for data integrity that may delay period close, normal invoice flow and other business actions. Compact: Keep the file footprint as small as possible to help facilitate the install process and minimize testing. Granular: Collection of patches based on functional area that allows customer to apply, based on their individual needs and goals, all three RPC’s at once or in phases. Payables: -          New AP RPC (14273383:R12.AP.B) has all data corruption root cause fixes known to date plus tons of other crucial fixes (Note: 1397581.1). -          Companion must have RPCs: o   Note: 1481221.1: R12.1: Payments Recommended Patch Collection (IBY RPC), August 2012 o   Note: 1481235.1: R12.1: E-Business Tax Recommended Patch Collection (ZX RPC), August 2012 o   Note: 1481222.1: R12.1: Sub Ledger Accounting (SLA) Recommended Patch Collection (XLA RPC), August 2012 -          This time we beat the system far harder on testing and it held up remarkably well. We could not get any data corruption events in the Invoice Cancel/Discard flow (that is the #1 generator) neither we could cause Orphan Events in the system. Therefore this is very good code. Financials: -          ALL FIN modules now have RPCs: full listing is in (Note: 954704.1)

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• WebCenter Customer Spotlight: Regency Centers Corporation

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryRegency Centers Corporation, based in Jacksonville, FL, is a leading national owner, operator, and developer of grocery-anchored and community shopping centers. Regency grew rapidly over much of the last decade. To keep up with the monthly and yearly administrative processes required to manage thousands of tenants, including reconciling yearly pass-through expenses, the customer upgraded to Oracle’s JD Edwards EnterpriseOne Version 9.0 and deployed Oracle WebCenter Imaging, Process Management and Oracle BI Publisher, to streamline invoice processing and reporting. Using Oracle WebCenter Imaging - Regency accelerated and improved vendor invoice accuracy  which increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents. Company Overview Regency Centers Corporation, based in Jacksonville, FL,  is a leading national owner, operator, and developer of grocery-anchored and community shopping centers. The company owns 367 centers, totaling nearly 50 million square feet, located in top markets throughout the United States. Founded in 1963 and operating as a fully integrated real estate company, Regency is a qualified real estate investment trust that is self-administered and self-managed, operating from 17 regional offices around the country.  Business Challenges Ensure continued support of vital business applications that drive the real estate developer’s key business processes, including property management and tenant payment processing Streamline year-end expense recognition and calculation, enabling faster tenant billing Move to a Web-based platform to deliver greater mobility and convenience to employees Minimize system customizations to reduce IT management costs and burden moving forward Solution DeployedRecency Centers Corporation worked with the  Oracle Partner ICS to upgrade to Oracle’s JD Edwards EnterpriseOne Version 9.0, migrating to a more user-friendly, Web-based platform and realizing numerous new efficiencies in property management and tenant payment processing. They accelerated and improved vendor invoice accuracy with Oracle WebCenter Imaging, which increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents. Business Results Enabled faster and more accurate tenant billing for year-end expenses, accelerating collections of millions of dollars in revenue Gained full audit and drill-down capabilities that facilitate understanding various aspects of calculations for expense participation generation Increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents Helped to ensure on-time payments to hundreds of vendors, including contractors and utilities "We have realized numerous efficiencies with Oracle’s JD Edwards EnterpriseOne 9.0, particularly around tenant billings. It accelerates our year-end expense reconciliation process and enables us to create and process billings more quickly.” James Chiang, Vice President of Real Estate Accounting Regency Centers Corporation Additional Information Regency Centers Corporation Customer Snapshot Oracle WebCenter Imaging JD Edwards EnterpriseOne Financials 9.0 JD Edwards EnterpriseOne Project Costing JD Edwards EnterpiseOne Real Estate Management Oracle Business Intelligence Publisher Oracle Essbase

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• Traditional POS is Dead

  - by David Dorf

  Traditional POS is dead -- I've heard that one before. Here's an excerpt from Joe Skorupa's blog over at RIS where he relayed ten trends that were presented at NRF. 7. Mobile POS signals death of traditional POS. Shoppers don't love self-checkout, but they prefer it to long queues or dealing with associates. Fixed POS is expensive and bulky. Mobile POS frees floor space for other purposes and converts associates from being cashiers to being sales assistants that provide new levels of customer service and incremental basket sales. In addition to unplugging the POS, new alternatives are starting to take hold - thin client, POS as a service, and replacing POS software with e-commerce platforms. I'll grant that in some situations for some retailers there might be an opportunity to to ditch the traditional POS, but for the majority of retailers that's just not practical. Take it from a guy that had to wake up at 3am after every Thanksgiving to monitor POS systems across the US on Black Friday. If a retailer's website goes down on Black Friday, they will take a significant hit. If a retailer's chain-wide POS system goes down on Black Friday, that retailer will cease to exist. Mobile POS works great for Apple because the majority of purchases are one or two big-ticket items that don't involve cash. There's still a traditional POS in every store to fall back on (its just hidden). Try this at home: Choose your favorite e-commerce site and add an item to the cart while timing how long it takes. Now multiply that by 15 to represent the 15 items you might buy at store like Target. The user interface isn't optimized for bulk purchases, and that's how it should be. The webstore and POS are designed for different purposes. Self-checkout is a great addition to POS and so is mobile checkout. But they add capabilities to POS, not replace it. Centralized architectures, even those based in the cloud, are quite viable as long as there's resiliency in the registers. You cannot assume perfect access to the network, so a POS must always be able to sell regardless of connectivity. Clearly the different selling channels should be sharing common functionality. Things like calculating tax, accepting coupons, and processing electronic payments can be shared, usually through a service-oriented architecture. This lowers costs and providers greater consistency, both of which help retailers. On paper these technologies look really good and we should continue to push boundaries, but I'm not ready to call the patient dead just yet.

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• Certain banking pages not loading

  - by Joseph Lee

  For some unknown reason, I am suddenly unable to access my accounts at several banking and credit sites. I have been a registered user at each site for several years and know I am using the correct user ID and password. Yet, after entering the data, answering security questions, and clicking the submit button, I land on a page with an error message saying their is a technical problem preventing me from accessing my account. On one site, I end up at the sign in page repeatedly. I am never told that my ID/password are incorrect. I believe may be firewall related. Windows firewall was damaged after a recent malware attack. I am now using a third party firewall (Fort Knox). I am not seeing a pop-up indicating sites are blocked or asking me to indicate yes or no. I am using Windows 7 Home Premium. I get the same result regardless of the browser. I switched to Maxthon last night and am getting the same result. This is not happening at other sites. And I am able to access some banking sites normally. This is frustrating because I need to make payments and have gone paperless. Any feedback will be appreciated. ---- Joe ----

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• Are there any open source reseller packages?

  - by Tom Wright

  My department has just been given the right/responsibility to manage our own VPS. The idea being that the bureaucracy will be less for the many small web projects we run. Since each project will be managed by a different team, I was planning on approaching a shared hosting model. Are there any free pieces of software that would help automate the provision of resources each time a team request a new project? Most of the projects have identical requirements - basically LAMP - so it would be these resources that I would want provisioning (and de-provisioning, if that is a word) automatically. Ideally, there would also be a way to hook it into our LDAP authentication backend too, though I could probably make this sort of modification if necessary. Since we won't be charging our "client" however, we won't need the ability to generate invoices, handle payments, etc. etc. EDIT: Sample workflow Login authenticated against LDAP Username checked against admin group (not on central LDAP) Click 'new project' and enter project name User created on VPS with project name as username Apache virtual host created and subdomain (using project name) allocated FTP & MySQL users created

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• Web Hosting: Any web host that supports files more than 50,000 in number?

  - by Devner

  Hi all, For my PHP & mySQL based application, I am trying to buy website hosting from a host who does not have a limit on the number of files I carry in my hosting account. Almost all the websites have a common limit of 50,000 files (some websites call it 50,000 nodes). The rest(to the extent of my search) are not even close. I have gone through the various websites, Googled lot of information, have spoken with the customer service of the hosting companies and they said that they have a limit of 50,000 files and that's why they call it the LIMIT. Now I have my application, which is a kind of social networking website, where people can upload various files of varying file size. So say if 50,000 users were to join the website and upload 1 file each, the limit of 50,000 will be reached very easily and my 50,001 customer will start facing file upload problems (& so will my account). So I would like to know if there's any website hosting services that do NOT levy such restrictions. In summary, I need the following options: No maximum file limit (more than 50,000 files in account). No maximum file upload limit in server setting (10MB, 12MB, 15MB, 20MB, etc.). Ability to upload files of various types (zip, flv, jg, png, etc.). Ability to stream Audio and Video (live audio & video not necessary). Access to .htaccess Access to php.ini, my.cnf or my.ini (this would be a plus) Supports SSL. Provides dedicated hosting(& IP) as well. Monthly payments without contracts are a plus. If you know of any such website hosting services, please post a reply ( a link to the same will be appreciated ). Thank you.

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• Ajax Tabs implementation problem .

  - by SmartDev

  Hi , I have Implement ajax tabs and i have four tabs in it . In the four tabs i have four grid views with paging and sorting .The tabs are looking good i can see the grid ,but the problem is my first tab sorting works fine, where if i click on any other tab and click on the grid it goes to my first tab again . One more thing i want to change the background color of each tab. Can anyone help please here is my source code: <asp:Content ID="Content1" ContentPlaceHolderID="ContentPlaceHolder1" Runat="Server"> <asp:ScriptManager ID="ScMMyTabs" runat="server"> </asp:ScriptManager> <cc1:TabContainer ID="TCMytabs" ActiveTabIndex="0" runat="server"> <cc1:TabPanel ID="TpMyreq" runat="server" CssClass="TabBackground" HeaderText="My request"> <ContentTemplate> <table> <tr> <td> <asp:Button ID="btnexportMyRequestCsu" runat="server" Text="Export To Excel" CssClass="LabelDisplay" OnClick="btnexportMyRequestCsu_Click" /> </td> </tr> <tr> <td> <asp:GridView ID="GdvMyrequest" runat="server" CssClass="Mytabs" BackColor="White" BorderColor="White" BorderStyle="Ridge" BorderWidth="2px" CellPadding="3" CellSpacing="1" GridLines="None" OnPageIndexChanging="GdvMyrequest_PageIndexChanging" OnSorting="GdvMyrequest_Sorting" EmptyDataText="No request found for this user"> <RowStyle BackColor="#DEDFDE" ForeColor="Black" /> <FooterStyle BackColor="#C6C3C6" ForeColor="Black" /> <PagerStyle BackColor="Control" ForeColor="Gray" HorizontalAlign="Left" /> <SelectedRowStyle BackColor="#9471DE" Font-Bold="True" ForeColor="White" /> <HeaderStyle BackColor="#4A3C8C" Font-Bold="True" ForeColor="#E7E7FF" /> <PagerSettings Position="TopAndBottom" /> <Columns> <asp:TemplateField> <HeaderTemplate> Row No </HeaderTemplate> <ItemTemplate> <%# Container.DataItemIndex + 1 %> </ItemTemplate> </asp:TemplateField> </Columns> </asp:GridView> </td> </tr> <tr> <td> <asp:Label ID="lblmessmyrequestAhk" runat="server" CssClass="labelmess"></asp:Label> </td> </tr> </table> </ContentTemplate> </cc1:TabPanel> <cc1:TabPanel ID="TpMyPaymentCc" runat="server" HeaderText="Payments Credit Card" > <ContentTemplate> <table> <tr> <td> <asp:GridView ID="GdvmypaymentsCc" runat="server" CssClass="Mytabs" BackColor="White" BorderColor="White" BorderStyle="Ridge" BorderWidth="2px" CellPadding="3" CellSpacing="1" GridLines="None" OnPageIndexChanging="GdvmypaymentsCc_PageIndexChanging" OnSorting="GdvmypaymentsCc_Sorting" EmptyDataText="No Data"> <RowStyle BackColor="#DEDFDE" ForeColor="Black" /> <FooterStyle BackColor="#C6C3C6" ForeColor="Black" /> <PagerStyle BackColor="Control" ForeColor="Gray" HorizontalAlign="Left" /> <SelectedRowStyle BackColor="#9471DE" Font-Bold="True" ForeColor="White" /> <HeaderStyle BackColor="#4A3C8C" Font-Bold="True" ForeColor="#E7E7FF" /> <PagerSettings Position="TopAndBottom" /> </asp:GridView> </td> </tr> <tr> <td> <asp:Label ID="lblmessmypaymentsCsu" runat="server" CssClass="labelmess"></asp:Label> </td> </tr> </table> </ContentTemplate> </cc1:TabPanel> <cc1:TabPanel ID="TpMyPaymentsCk" runat="server" HeaderText="Payments Check" > <ContentTemplate> <asp:GridView ID="GdvmypaymentsCk" runat="server" CssClass="Mytabs" BackColor="White" BorderColor="White" BorderStyle="Ridge" BorderWidth="2px" CellPadding="3" CellSpacing="1" GridLines="None" OnPageIndexChanging="GdvmypaymentsCk_PageIndexChanging" OnSorting="GdvmypaymentsCk_Sorting" EmptyDataText="No Data"> <RowStyle BackColor="#DEDFDE" ForeColor="Black" /> <FooterStyle BackColor="#C6C3C6" ForeColor="Black" /> <PagerStyle BackColor="Control" ForeColor="Gray" HorizontalAlign="Left" /> <SelectedRowStyle BackColor="#9471DE" Font-Bold="True" ForeColor="White" /> <HeaderStyle BackColor="#4A3C8C" Font-Bold="True" ForeColor="#E7E7FF" /> <PagerSettings Position="TopAndBottom" /> </asp:GridView> </ContentTemplate> </cc1:TabPanel> <cc1:TabPanel ID="TpMyCalls" runat="server" HeaderText="Calls" > <ContentTemplate> <table> <tr> <td> <asp:GridView ID="GdvSelectcallsP" runat="server" CssClass="Mytabs" BackColor="White" BorderColor="White" BorderStyle="Ridge" BorderWidth="2px" CellPadding="3" CellSpacing="1" GridLines="None" OnPageIndexChanging="GdvSelectcallsP_PageIndexChanging" OnRowDataBound="GdvSelectcallsP_RowDataBound" OnSorting="GdvSelectcallsP_Sorting" > <RowStyle BackColor="#DEDFDE" ForeColor="Black" /> <FooterStyle BackColor="#C6C3C6" ForeColor="Black" /> <PagerStyle BackColor="#C6C3C6" ForeColor="Black" HorizontalAlign="Right" /> <SelectedRowStyle BackColor="#9471DE" Font-Bold="True" ForeColor="White" /> <HeaderStyle BackColor="#4A3C8C" Font-Bold="True" ForeColor="#E7E7FF" /> <Columns> <asp:TemplateField> <HeaderTemplate> Row No </HeaderTemplate> <ItemTemplate> <%# Container.DataItemIndex + 1 %> </ItemTemplate> </asp:TemplateField> </Columns> </asp:GridView> </td> </tr> <tr> <td> <asp:Label ID="lblmessselectcallsAhkP" runat="server" CssClass="labelmess"></asp:Label> </td> </tr> </table> </ContentTemplate> </cc1:TabPanel> </cc1:TabContainer> </asp:Content>

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• DevConnections Slides and Samples Posted

  - by Rick Strahl

  I’ve posted the slides and samples to my DevConnections Sessions for anyone interested. I had a lot of fun with my sessions this time around mainly because the sessions picked were a little off the beaten track (well, the handlers/modules and e-commerce sessions anyway). For those of you that attended I hope you found the sessions useful. For the rest of you – you can check out the slides and samples if you like. Here’s what was covered: Introduction to jQuery with ASP.NET This session covered mostly the client side of jQuery demonstrated on a small sample page with a variety of incrementally built up examples of selection and page manipulation. This session also introduces some of the basics of AJAX communication talking to ASP.NET. When I do this session it never turns out exactly the same way and this time around the examples were on the more basic side and purely done with hands on demonstrations rather than walk throughs of more complex examples. Alas this session always feels like it needs another half an hour to get through the full sortiment of functionality. The slides and samples cover a wider variety of topics and there are many examples that demonstrate more advanced operations like interacting with WCF REST services, using client templating and building rich client only windowed interfaces. Download Low Level ASP.NET: Handlers and Modules This session was a look at the ASP.NET pipeline and it discusses some of the ASP.NET base architecture and key components from HttpRuntime on up through the various modules and handlers that make up the ASP.NET/IIS pipeline. This session is fun as there are a number of cool examples that demonstrate the power and flexibility of ASP.NET, but some of the examples were external and interfacing with other technologies so they’re not actually included in the downloadable samples. However, there are still a few cool ones in there – there’s an image resizing handler, an image overlay module that stamps images with Sample if loaded from a certain folder, an OpenID authentication module (which failed during the demo due to the crappy internet connection at DevConnections this year :-}), Response filtering using a generic filter stream component, a generic error handler and a few others. The slides cover a lot of the ASP.NET pipeline flow and various HttpRuntime components. Download Electronic Payment Processing in ASP.NET Applications This session covered the business end and integration of electronic credit card processing and PayPal. A good part of this session deals with what’s involved in payment processing, getting signed up and who you have to deal with for your merchant account. We then took a look at integration of credit card processing via some generic components provided with the session that allow processing using a unified class interface with specific implementations for several of the most common gateway providers including Authorize.NET, PayFlowPro, LinkPoint, BluePay etc. We also briefly looked at PayPal Classic implementation which provides a quick and cheap if not quite as professional mechanism for taking payments online. The samples provide the Credit Card processing wrappers for the various gateway providers as well as a PayPal helper class to generate the PayPal redirect urls as well as helper code for dealing with IPN callbacks. Download Hope some of you will find the material useful. Enjoy.© Rick Strahl, West Wind Technologies, 2005-2010Posted in ASP.NET  

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• Great Customer Service Example

  - by MightyZot

  A few days ago I wrote about what I consider a poor customer service interaction with TiVo, a company that I have been faithful to for the past 12 years or so. In that post I talked about how they helped me, but I felt like I was doing something wrong at the end of the call – when in reality I was just following through with an offer that TiVo made possible through my cable company. Today I had a wonderful customer service interaction with American Express, another company that I have been loyal to for many years.(I am a Gold Card member.) I like my Amex card because I can use it for big purchases and it forces me to pay them off at the end of the month. Well, the reality is that I’m not always so good at doing that, so sometimes my payments are over a couple of months.  :) A few days ago I received an email from “American Express” fraud detection. The email stated that I should call a toll free number and have the last four digits of my card handy. I grew up during the BBS era with some creative and somewhat mischievous friends. I’ve learned to be extremely cautious with regard to my online life! So, I did what you would expect…I sent them a nice reply that said “Go screw yourself.” For the past couple of days someone has been trying to call me and I assumed it was the same prankster trying to get the last four digits of my card. The last caller left a message indicating that they were from American Express and they wanted to talk to me about my card. After looking up their customer service numbers on the www.americanexpress.com web site, I called and was put through to the fraud detection group. The rep explained that there were some charges on my wife’s card that did not fit our purchase profile. She went through each charge and, for the most part, they looked like charges my wife may have made. My wife had asked to use the card for some Christmas shopping during the same timeframe as the charges. The American Express rep very politely explained that these looked out of character to her. She continued through the charges. She listed a charge for $160 – at this point my adrenaline started kicking in. My wife said she was going to charge about $25 or $30 dollars, not $160. Next, the rep listed a charge for over $1200. Uh oh!! Now I know that my account has been compromised. I informed the rep that we definitely did not make those charges. She replied with, “that’s ok Mr Pope, we declined those charges as well as some others.” We went through the pending charges and there were a couple more that were questionable. The rep very patiently waited while I called my wife on my office phone to verify the charges. Sure enough, my wife had not ordered anything from Netflix or purchased anything with Yahoo Wallet! “No problem Mr Pope, we will remove those charges as well.” “We are going to cancel your wife’s card and send her a new one. She will receive it by 7pm tomorrow via Federal Express. Please watch your statements over the next couple of months. If you notice anything fishy, give us a call and we will take care of it for you.” (Wow, I’m thinking to myself!) “Is there anything else I can help you with Mr Pope?” “Nope, thank you very much for catching this so early and declining those charges!”, I said smiling. Apparently she could hear me smiling on the other end of the phone line because she replied with “keep smiling Mr Pope and have a good rest of your week.” Now THAT’s customer service!  Thank you American Express!!! I shall remain an ever faithful customer. Interesting…

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• What Counts For a DBA: Imagination

  - by drsql

  "Imagination…One little spark, of inspiration… is at the heart, of all creation." – From the song "One Little Spark", by the Sherman Brothers I have a confession to make. Despite my great enthusiasm for databases and programming, it occurs to me that every database system I've ever worked on has been, in terms of its inputs and outputs, downright dull. Most have been glorified e-spreadsheets, many replacing manual systems built on actual spreadsheets. I've created a lot of database-driven software whose main job was to "count stuff"; phone calls, web visitors, payments, donations, pieces of equipment and so on. Sometimes, instead of counting stuff, the database recorded values from other stuff, such as data from sensors or networking devices. Yee hah! So how do we, as DBAs, maintain high standards and high spirits when we realize that so much of our work would fail to raise the pulse of even the most easily excitable soul? The answer lies in our imagination. To understand what I mean by this, consider a role that, in terms of its output, offers an extreme counterpoint to that of the DBA: the Disney Imagineer. Their job is to design Disney's Theme Parks, of which I'm a huge fan. To me this has always seemed like a fascinating and exciting job. What must an Imagineer do, every day, to inspire the feats of creativity that are so clearly evident in those spectacular rides and shows? Here, if ever there was one, is a role where "dull moments" must be rare indeed, surely? I wanted to find out, and so parted with a considerable sum of money for my wife and I to have lunch with one; I reasoned that if I found one small way to apply their secrets to my own career, it would be money well spent. Early in the conversation with our Imagineer (Cindy Cote), the job did indeed sound magical. However, as talk turned to management meetings, budget-wrangling and insane deadlines, I came to the strange realization that, in fact, her job was a lot more like mine than I would ever have guessed. Much like databases, all those spectacular Disney rides bring with them a vast array of complex plumbing, lighting, safety features, and all manner of other "boring bits", kept well out of sight of the end user, but vital for creating the desired experience; and, of course, it is these "boring bits" that take up much of the Imagineer's time. Naturally, there is still a vital part of their job that is spent testing out new ideas, putting themselves in the place of a park visitor, from a 9-year-old boy to a 90-year-old grandmother, and trying to imagine what experiences they'd like to have. It is these small, but vital, sparks of imagination and creativity that have the biggest impact. The real feat of a successful Imagineer is clearly to never to lose sight of this fact, in among all the rote tasks. It is the same for a DBA. Not matter how seemingly dull is the task at hand, try to put yourself in the shoes of the end user, and imagine how your input will affect the experience he or she will have with the database you're building, and how that may affect the world beyond the bits stored in your database. Then, despite the inevitable rush to be "done", find time to go the extra mile and hone the design so that it delivers something as close to that imagined experience as you can get. OK, our output still can't and won't reach the same spectacular heights as the "Journey into The Imagination" ride at EPCOT Theme Park in Orlando, where I first heard "One Little Spark". However, our imaginative sparks and efforts can, and will, make a difference to the user who now feels slightly more at home with a database application, or to the manager holding a report presented with enough clarity to drive an interesting decision or two. They are small victories, but worth having, and appreciated, or at least that's how I imagine it.

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• Lease Accounting Closed for Comment

  - by Theresa Hickman

  December 15, 2010 marked the last day to send public comments to FASB and IASB on lease accounting. June 2011 is the deadline for the final consideration of the Leases Exposure Draft that will be given to standard setters in order to create a new lease accounting standard. Landlords, lessees, retailers, airlines industry, etc. are all worried right now about the changes to lease accounting. They feel the changes will be too costly and complex without adding significant improvement to the quality and relevance of financial statements. In a nutshell, IASB and FASB want to abolish operating leases where the lessee records the periodic payments as an expense over time. The proposed changes will mean that the accounting for leases will move from the P&L and hit both the lessee's and lessor's balance sheets. For companies that occupy a lot of property, this could significantly increase their liabilities not to mention front-load much of the costs that they were able to spread out over time before. Why are IASB and FASB doing this? Their goal is to have consistent accounting for both the lessees and lessors with higher quality financial statements. Leasing is one of four major projects being undertaken by the IASB and FASB in order to complete convergence between US GAAP and IFRS. I spoke to our resident accounting expert Seamus Moran about this to better understand how this might impact accounting software. He reminded me that the proposed changes to both US GAAP and IFRS in respect to leases are "proposed." It is still inappropriate to account for leases the way they are being proposed and we still need to account for them in accordance to the current regulations, which is what current accounting software programs, such as E-Business Suite Release 12.1 and prior and PeopleSoft Enterprise support. The FASB (US GAAP) and IASB (IFRS) exposure drafts (EDs) that outline the proposal were published. The FASB edition was published on August 17th, with comments due by December 15th. The IASB edition was published on the same date, and comments were due in London on the same date. Exposure drafts are the method both the FASB and the IASB use to solicit General Acceptance, the "GA" in GAAP. Both Boards will consider the input they have received, and perhaps revise the proposal. The proposal has come in for some criticism, both from the finance houses and the uses of the leased assets. There is, given the opposition to it, an excellent chance that the Leasing proposal will be modified or rewritten. We will know this in about six months, the usual time it takes for the FASB and IASB to digest the comments they receive. If they feel the proposal has General Acceptance, they will issue the final Standard at that time; if not, they will issue a revised proposal with another year of comment of drafting. Oracle participates in the standard setting process and is fully aware of the leasing proposal. We have designs that would reflect the proposal in hand. These designs will be finalized when the proposal is finalized. It is likely that customers will develop new financial arrangements if the proposal is finalized, and we are working with customers and partners to stay in touch with people's business responses to the proposal. The IASB and FASB are aware that ERP companies will have to revise their software, and that the companies filing results under IFRS or under US GAAP will have to implement such software. The form and timing of the release of the updated software will depend on the schedule of the take up of the new standard, the complexity of the standard, and the releases supported at the time the standard becomes effective.

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• Functional/nonfunctional requirements VS design ideas

  - by Nicholas Chow

  Problem domain Functional requirements defines what a system does. Non-Functional requirements defines quality attributes of what the system does as a whole.(performance, security, reliability, volume, useability, etc.) Constraints limits the design space, they restrict designers to certain types of solutions. Solution domain Design ideas , defines how the system does it. For example a stakeholder need might be we want to increase our sales, therefore we must improve the usability of our webshop so more customers will purchase, a requirement can be written for this. (problem domain) Design takes this further into the solution domain by saying "therefore we want to offer credit card payments in addition to the current prepayment option". My problem is that the transition phase from requirement to design seems really vague, therefore when writing requirements I am often confused whether or not I incorporated design ideas in my requirements, that would make my requirement wrong. Another problem is that I often write functional requirements as what a system does, and then I also specify in what timeframe it must be done. But is this correct? Is it then a still a functional requirement or a non functional one? Is it better to seperate it into two distinct requirements? Here are a few requirements I wrote: FR1 Registration of Organizer FR1 describes the registration of an Organizer on CrowdFundum FR1.1 The system shall display a registration form on the website. FR1.2 The system shall require a Name, Username, Document number passport/ID card, Address, Zip code, City, Email address, Telephone number, Bank account, Captcha code on the registration form when a user registers. FR1.4 The system shall display an error message containing: “Registration could not be completed” to the subscriber within 1 seconds after the system check of the registration form was unsuccessful. FR1.5 The system shall send a verification email containing a verification link to the subscriber within 30 seconds after the system check of the registration form was successful. FR1.6 The system shall add the newly registered Organizer to the user base within 5 seconds after the verification link was accessed. FR2 Organizer submits a Project FR2 describes the submission of a Project by an Organizer on CrowdFundum - FR2 The system shall display a submit Project form to the Organizer accounts on the website.< - FR2.3 The system shall check for completeness the Name of the Project, 1-3 Photo’s, Keywords of the Project, Punch line, Minimum and maximum amount of people, Funding threshold, One or more reward tiers, Schedule of when what will be organized, Budget plan, 300-800 Words of additional information about the Project, Contact details within 1 secondin after an Organizer submits the submit Project form. - FR2.8 The system shall add to the homepage in the new Projects category the Project link within 30 seconds after the system made a Project webpage - FR2.9 The system shall include in the Project link for the homepage : Name of the Project, 1 Photo, Punch line within 30 seconds after the system made a Project webpage. Questions: FR 1.1 : Have I incorporated a design idea here, would " the system shall have a registration form" be a better functional requirement? F1.2 ,2.3 : Is this not singular? Would the conditions be better written for each its own separate requirement FR 1.4: Is this a design idea? Is this a correct functional requirement or have I incorporated non functional(performance) in it? Would it be better if I written it like this: FR1 The system shall display an error message when check is unsuccessful. NFR: The system will respond to unsuccesful registration form checks within 1 seconds. Same question with FR 2.8 and 2.9. FR2.3: The system shall check for "completeness", is completeness here used ambigiously? Should I rephrase it? FR1.2: I added that the system shall require a "Captcha code" is this a functional requirement or does it belong to the "security aspect" of a non functional requirement. I am eagerly waiting for your response. Thanks!

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• Isis Finally Rolls Out

  - by David Dorf

  Google has rolled their wallet out for several chains; I see the NFC readers in Walgreen's when I'm sent their for milk.  But Isis has been relatively quiet until now.  As of last week they have finally launched in their two test cities: Austin, and Salt Lake City.  Below are the supported carriers and phones as of now, but more phones will be added later. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} AT&T supports: HTC One™ X, LG Escape™, Samsung Galaxy Exhilarate™, Samsung Galaxy S® III, Samsung Galaxy Rugby Pro™ T-Mobile supports: Samsung Galaxy S® II, Samsung Galaxy S® III, Samsung Galaxy S® Relay 4G Verizon supports: Droid Incredible 4G LTE. Of course iPhone owners have no wallet since Apple didn't included an NFC chip. To start using Isis, you have to take your NFC-capable phone to your carrier's store to get the SIM replaced with a more sophisticated one that has a secure element configured for Isis.  The "secure element" is the cryptographic logic that secures mobile payments.  Carriers like the secure element in the SIM while non-carriers (like Google) prefer the secure element in the phone's electronics. (I'm not entirely sure if you could support both Isis and Google Wallet on the same phone.  Anybody know?) Then you can download the Isis app from Google Play and load your cards.  Most credit cards are supported, and there's a process to verify the credit cards are valid.  Then you can select from the list of participating retailers to "follow."  Selecting a retailer allows that retailer to give you offers via the app. The app is well done and easy to use.  You can select a default payment type and also switch between them easily.  When the phone is tapped on the reader, there are two exchanges of information.  The payment information is transferred, and then the Isis "SmartTap" information which includes optional loyalty number and digital coupons.  Of course the value of mobile wallets comes from the ease of handling all three data types (i.e. payment, loyalty, offers). There are several advertisements for Isis running now, and my favorite is below.

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• History of Mobile Technology

  - by David Dorf

  Over the last ten years, mobile phones have gone through several incremental technology leaps that have added capabilities that impact the retail industry.  I've listed the six major ones below, along with their long-lasting impact. 1. Location In the US, the FCC required mobile phones to implement E911 (emergency calls) by 2006, requiring the caller to be located to within 300 meters.  Back in 2000, GPS was opened up for civilian use, and by 2004 Qualcomm had figured out how to use GPS in mobile phones.  So mobile operators moved from cell tower triangulation to GPS, principally for E911.  But then lots of other uses became apparent, especially navigation.  The earliest mobile apps from retailers made it easy to find nearby stores, and companies are looking at ways to use WiFi triangulation inside stores. 2. Computer Vision In 1997 Philippe Kahn shared a photo of his newborn using a mobile phone thus launching the popularity of instant visual communications.  Over the years the quality of the cameras got better, reaching the point where barcodes could be read around 2008.  That's when Occipital came on the scene with their Red Laser application, which was eventually acquired by eBay.  This opened up the ability for consumers to easily price compare inside stores.  Other interesting apps included Tesco's Wine Finder and Amazon's Price Checker, both allowing products to be identified by picture. 3. Augmented Reality Once the mobile phone had GPS, a video camera, and compass functionality it was suddenly possible to overlay digital information on the screen in real-time.  Yelp, which was using GPS to find nearby merchants, created a backdoor called Monocle on the iPhone that showed nearby merchants overlayed on the video camera view.  Today AR apps are mostly used by retailers for marketing, like Moosejaw's app that undresses models in their catalog. 4. Geo-Fencing So if we're able to track the location of a mobile phone, why not use that context to offer timely information?  My first experience with geo-fencing came courtesy of North Face, the outdoor enthusiast store. When a mobile phone enters a predetermined area, like near a store, a text message is sent to phone with an offer or useful information.  Of course retailers can geo-fence their competitors as well and find out which customers are aren't so loyal. 5. Digital Wallet Mobile payments leverage different technologies such as NFC, QRCodes, bluetooth, and SMS to facilitate communication between the consumers's phone and the retailer's point-of-sale. The key here is the potential to consolidate loyalty cards, coupons, and bank cards into the mobile phone and enable faster checkout.  Nobody does this better than Starbucks today, but McDonald's and Duncan Donuts aren't far behind.  Google, Isis, Paypal, Square, and MCX are all vying for leadership in this area.  If NFC does finally take off, it will be leveraged by retailers in more places than just the POS. 6. Voice Response Mobile Phones have had the ability to interpret simple voice commands for a while, but Google and Amazon were the first to use voice to allow searches for products.  Allowing searches by text, barcode, and voice makes it easy to comparison shop in the aisles.  Walmart even uses voice to build shopping lists, and if the Siri API is even opened we could see lots more innovation in this area.

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