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  • Multivariant email in Dynamics CRM

    - by esp
    Does anybody have resources on multivariant email testing in Dynamics CRM? Multivariant email being where an organization wants to segment their contacts and send separant variations of an email campaign to different segments in their organization?

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  • .NET OpenSource or cheap CRM

    - by Dkong
    Hi, I'm looking for a decent Open Source or cheap .NET CRM. Does anybody know of any good ones (aside from whatever there is on the front page of Google which I've checked and wasn't that impressed with)

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  • Hide public method used to help test a .NET assembly

    - by ChrisW
    I have a .NET assembly, to be released. Its release build includes: A public, documented API of methods which people are supposed to use A public but undocumented API of other methods, which exist only in order to help test the assembly, and which people are not supposed to use The assembly to be released is a custom control, not an application. To regression-test it, I run it in a testing framework/application, which uses (in addition to the public/documented API) some advanced/undocumented methods which are exported from the control. For the public methods which I don't want people to use, I excluded them from the documentation using the <exclude> tag (supported by the Sandcastle Help File Builder), and the [EditorBrowsable] attribute, for example like this: /// <summary> /// Gets a <see cref="IEditorTransaction"/> instance, which helps /// to combine several DOM edits into a single transaction, which /// can be undone and redone as if they were a single, atomic operation. /// </summary> /// <returns>A <see cref="IEditorTransaction"/> instance.</returns> IEditorTransaction createEditorTransaction(); /// <exclude/> [EditorBrowsable(EditorBrowsableState.Never)] void debugDumpBlocks(TextWriter output); This successfully removes the method from the API documentation, and from Intellisense. However, if in a sample application program I right-click on an instance of the interface to see its definition in the metadata, I can still see the method, and the [EditorBrowsable] attribute as well, for example: // Summary: // Gets a ModelText.ModelDom.Nodes.IEditorTransaction instance, which helps // to combine several DOM edits into a single transaction, which can be undone // and redone as if they were a single, atomic operation. // // Returns: // A ModelText.ModelDom.Nodes.IEditorTransaction instance. IEditorTransaction createEditorTransaction(); // [EditorBrowsable(EditorBrowsableState.Never)] void debugDumpBlocks(TextWriter output); Questions: Is there a way to hide a public method, even from the meta data? If not then instead, for this scenario, would you recommend making the methods internal and using the InternalsVisibleTo attribute? Or would you recommend some other way, and if so what and why? Thank you.

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  • SAS Expanders vs Direct Attached (SAS)?

    - by jemmille
    I have a storage unit with 2 backplanes. One backplane holds 24 disks, one backplane holds 12 disks. Each backplane is independently connected to a SFF-8087 port (4 channel/12Gbit) to the raid card. Here is where my question really comes in. Can or how easily can a backplane be overloaded? All the disks in the machine are WD RE4 WD1003FBYX (black) drives that have average writes at 115MB/sec and average read of 125 MB/sec I know things would vary based on the raid or filesystem we put on top of that but it seems to be that a 24 disk backplane with only one SFF-8087 connector should be able to overload the bus to a point that might actually slow it down? Based on my math, if I had a RAID0 across all 24 disks and asked for a large file, I should, in theory should get 24*115 MB/sec wich translates to 22.08 GBit/sec of total throughput. Either I'm confused or this backplane is horribly designed, at least in a perfomance environment. I'm looking at switching to a model where each drive has it's own channel from the backplane (and new HBA's or raid card). EDIT: more details We have used both pure linux (centos), open solaris, software raid, hardware raid, EXT3/4, ZFS. Here are some examples using bonnie++ 4 Disk RAID-0, ZFS WRITE CPU RE-WRITE CPU READ CPU RND-SEEKS 194MB/s 19% 92MB/s 11% 200MB/s 8% 310/sec 194MB/s 19% 93MB/s 11% 201MB/s 8% 312/sec --------- ---- --------- ---- --------- ---- --------- 389MB/s 19% 186MB/s 11% 402MB/s 8% 311/sec 8 Disk RAID-0, ZFS WRITE CPU RE-WRITE CPU READ CPU RND-SEEKS 324MB/s 32% 164MB/s 19% 346MB/s 13% 466/sec 324MB/s 32% 164MB/s 19% 348MB/s 14% 465/sec --------- ---- --------- ---- --------- ---- --------- 648MB/s 32% 328MB/s 19% 694MB/s 13% 465/sec 12 Disk RAID-0, ZFS WRITE CPU RE-WRITE CPU READ CPU RND-SEEKS 377MB/s 38% 191MB/s 22% 429MB/s 17% 537/sec 376MB/s 38% 191MB/s 22% 427MB/s 17% 546/sec --------- ---- --------- ---- --------- ---- --------- 753MB/s 38% 382MB/s 22% 857MB/s 17% 541/sec Now 16 Disk RAID-0, it's gets interesting WRITE CPU RE-WRITE CPU READ CPU RND-SEEKS 359MB/s 34% 186MB/s 22% 407MB/s 18% 1397/sec 358MB/s 33% 186MB/s 22% 407MB/s 18% 1340/sec --------- ---- --------- ---- --------- ---- --------- 717MB/s 33% 373MB/s 22% 814MB/s 18% 1368/sec 20 Disk RAID-0, ZFS WRITE CPU RE-WRITE CPU READ CPU RND-SEEKS 371MB/s 37% 188MB/s 22% 450MB/s 19% 775/sec 370MB/s 37% 188MB/s 22% 447MB/s 19% 797/sec --------- ---- --------- ---- --------- ---- --------- 741MB/s 37% 376MB/s 22% 898MB/s 19% 786/sec 24 Disk RAID-1, ZFS WRITE CPU RE-WRITE CPU READ CPU RND-SEEKS 347MB/s 34% 193MB/s 22% 447MB/s 19% 907/sec 347MB/s 34% 192MB/s 23% 446MB/s 19% 933/sec --------- ---- --------- ---- --------- ---- --------- 694MB/s 34% 386MB/s 22% 894MB/s 19% 920/sec 28 Disk RAID-0, ZFS 32 Disk RAID-0, ZFS 36 Disk RAID-0, ZFS More details: Here is the exact unit: http://www.supermicro.com/products/chassis/4U/847/SC847E1-R1400U.cfm

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  • CRMIT’s HIGH VALUE CRM++ PLUGINS FOR CRM On DEMAND

    - by Soumo Das
    Customer satisfaction and experience being the two most considerable factors, these days businesses are on the lookout for automation tools that are world class, agile and keep quality at its core. CRMIT has developed such tools using cutting edge technologies and abstracting industry best practices and R&D.  Self Service Portal  With customers being so meticulous about regular updates and reliable access to their data, administrators just cannot think of walking a thin line. Surviving without a resource that provides a track of customer requirements for services available 24 x 7 can severely affect the productivity. In such a scenario, CRMIT’s Self Service Portal (SSP) is the best solution. This not only tracks the required customer data, but also allows companies to stay in tune with their employees, vendors and stakeholders.   One can directly sign up to become a CRMOD contact and SSP user. One need not use the database, as operations and interactions are d at run time. This is a fully configurable solution that tracks results periodically, thus making it easy for end users. It also offers better security and data visibility that enables users to progress smoothly. Quote and Order Management   When dealing with quotes, contracts and orders becomes complicated, only Quote & Order Management can work as a one-stop solution. CRMIT offers this great tool for managing all this information and for taking care of customer orders and service requirements.  This CRM On Demand plug-in allows one to create a new quote or copy the existing one. Products can be directly added from the product list of CRMOD and the pricing is calculated automatically. Quote can be generated and mailed to the external users in PDF, HTML and XLS formats. This not only allows management of quotes in an enhanced manner, but also supports various billing and tax calculation features that make work effortless.    Report Scheduler  When it comes to analyzing and providing statistics of various business processes currently running in an organization, one cannot depend on manual updates, which sometimes may be inaccurate or even delayed. CRMIT provides a SaaS based powerful solution - Report Scheduler - that allows CRM users to schedule reports as per the frequencies and then receive them as email attachments at the scheduled time.   With this powerful tool, administrators can control the report scheduler for assigning specific reports to specific users. After that, users can login and schedule any assigned report for viewing at particular intervals on monthly, weekly or daily basis. Additionally, users can also copy the mail to external users and can choose the preferred format. The best part is that sharing business data with third party become easy with this and for viewing reports, users need not log into their CRMOD account.  CRM On Demand Offline Solution CRM On-Demand Offline is another great CRM++ extension that allows one to work in both online and offline modes. Synchronizing both the modes is absolutely easy and offers ease while working. CRM OD offline works as an automation tool that not only improves efficiency, but also works as a backup in most cases. It is readily available as a windows application installer and requires users to be online only while validating and synchronizing. The best part is that working in the offline mode also works as a backup. 

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  • Confused about encryption with public and private keys (which to use for encryption)

    - by jax
    I am making a licensing system when clients ask my server for a license and I send them a license if they are permitted to have one. On my current system I encrypt the license using a single private key and have the public key embedded into the client application that they use to decrypt the license. It works! Others have told me that I should be encrypting with the public key on the server and distributing the private key to clients. I have searched the web and can see that sometimes they use the private key to encrypt and other times they use the public key to encrypt. In this case what am I supposed to do?

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  • Can't DER encode and BER decode RSA public key

    - by Mildred
    I have problems using Crypto++ to save a RSA public key (that I obtained loading a private key file in PKCS#8 format). When decoding the key, I always get a BERDecodeErr exception. Here is the code I am using: CryptoPP::RSASSA_PKCS1v15_SHA_Signer _signer; CryptoPP::RSASSA_PKCS1v15_SHA_Verifier _verifier; CryptoPP::ByteQueue bytes; //_signer.AccessPublicKey().Save(bytes); // seem to save private key instead _signer.AccessKey().DEREncodePublicKey(bytes); //_verifier.AccessKey().Load(bytes); //_verifier.AccessKey().BERDecodePublicKey(bytes, 0, 0); _verifier.AccessPublicKey().Load(bytes); I also tried with the instructions commented above, without success. How do you do to save or open the public key? The public key looks like this in hex format, is there a tool to check its format / validity (regarding what crypto++ supports) ? 3081890281810097e24f2e95504a397e90fbc56d1b330ab2ab97a0d326007b890e40013f9e1d9bd9 f54b0c0840782ddae19b5b4595d8f8b9ffe0d2120174fcbc39585c5867cd2dfba69f8e540caa2c52 de8f08278a34e9249120500117f0ba756c5bb2be660013160db9f82f75deb7ccf63742a9e945da6c cf30c2b109b73342daaabd02b872e50203010001

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  • Using Public/Private keys in reverse

    - by Wizzarding
    Hi, I have a situation where I need to make some data available for reading by anyone from a specific device, where the data is pre-loaded on the device, but I cannot allow anyone to create their own device and populate it with their own data in the same format. I know this sounds a little crazy, but there is a good reason! I was planning to use Public Key cryptography, encrypting the data with a public key, but then publishing the private key to anyone who wants to read the data. However, after looking at the RSACryptoServiceProvider and how it works it looks like I cannot just publish the private key as the private key can be used to create the public key. Could someone confirm that suspicion, or give me some hints on how I might be able to make this work! Many Thanks.

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  • MS CRM Register a plugin

    - by mwright
    I am trying to register a plugin for MS CRM, the situation is as follows. It's an IFD deployment and everytime that I connect using the Microsoft provided plugin registration tool I get the following error message. Unhandled Exception: System.Net.WebException: The request failed with the error message: -- <html><head><title>Object moved</title></head><body> <h2>Object moved to <a href="https://URL/signin.aspx?targeturl=https%3a%2f%2fURL%2fMSCrmServices%2f2007%2fIFD%2fcrmdiscoveryservice.asmx%2fmscrmservices%2f2007%2fad%2fcrmdiscoveryservice.asmx">here</a>.</h2> </body></html> The link that I'm using to connect looks like this: https://URL/MSCrmServices/2007/IFD/crmdiscoveryservice.asmx Can anyone give me some direction?

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  • MS Dynamic CRM 4.0 serviceappointment closed state javascript event

    - by Jeroen
    Hi, I need to do the following: In Crm, you have serviceappointments (serviceactivities). 1 appointment can have a state, ( like arrived, pending, closed, ... ). When i save the form (onsave event), It should catch if the form is putted closed state and then it should do something. I can get the state easily: alert(crmForm.all.statuscode.DataValue) I hanged this onto an onsave event. But when i put a serviceappointment into closed state, it first calls the onsave event with previous state and then puts it in closed state. Is it possible to catch if it's putted in closed state?

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  • Dyanmic crm onSave change the value

    - by jk
    Hi I got one assignment on Dynamic CRM 4. We have one custome entity and it has one attribute called 'Issue Number' this attributes value generated by Plug-in when it save. When form will created meaning onLoad it will display blank value(text box is empty). But now we want to check that number is existing then concate with some random number. For that I wrote following javascript. if((event.Mode == 1) || (event.Mode == 2) ) { var varIssueNumber = crmForm.all.new_issueNumber.DataValue; alert(varIssueNumber); } but it is giving 'null'. Can anybody please let me know how can I get the value of text field? thanks in advance

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  • Dynamics CRM Get Info For Customer

    - by macinjosh
    I'm working on a ASP.NET (C#) site that pulls most of its data from Dynamics CRM over SOAP using Microsoft's CrmService SDK. I'm at the point where a query has returned an entity with a property of the type Customer. I need to get the name string of that customer record, but cannot figure out how to do so. By doing a little guess work I figured out that what I have is GUID for the customer. How can I use this GUID to get the customer's name as a string? Relevant Links: CrmService Docs Customer Property Customer Class

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  • Create CRM Organizations on Load Balancing network

    - by user82613
    I'm trying to understand how to create CRM Organization on Load Balancing network. I've three web servers (Web01, Web 02, Web03); three application servers (App01, App02, App03) and a SQL Server (SQL01). I already have Load Balancer setup and there is already one organizaiton setup by someone on all web servers. This organization is Internet Facing. Now I want to create one more Organization on same set of Web Servers. Can anyone please help me understand how to setup new Organization on Load Balancer in this scenario?

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  • Debug Apache mod_status showing 151 requests/sec - 2.7 GB/second

    - by James Hackett
    One of my web servers went crazy this morning and showed "151 requests/sec - 2.7 GB/second - 140.7 MB/request" the normal is like "11.1 requests/sec - 65.6 kB/second - 5.9 kB/request" I don't even think that kind of through put is possible on my server. It was also listing odd symbols for the urls and the amount of data transfered for connections was off the meter 246-0 -1286402072 0/0/0 ? 0.00 -1444841118 0 -5416403825852416.0 0.00 0.00 °Rk³ 247-0 18 0/0/0 ? -13112985.76 2094967848 0 -5428200825946112.0 0.00 0.00 248-2 23437 0/0/2 _ 0.00 0 0 0.0 0.00 -5340330065920.00 74.53.23.134 web2.mydomain.com OPTIONS / HTTP/1.0 249-2 23279 0/2981898840/0 W 16673317.60 11 0 0.0 2844.06 0.00 201.144.221.245 www.mydomain.com GET /cb8ff49a2395a7b1accbbce1e4cf164f/view/256 HTTP/1.1 250-0 0 40600/3009863336/0 ? 3816369.92 910209710 0 2913775.3 -5323551899648.00 -5324315849947.28 èøϲ Has anyone seen anything like this before and know what might be causing it? I posted the full mod_status output here http://pastie.org/916066

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  • « Les DSI utiliseront plus astucieusement l'informatique en 2012 » d'après Oracle, qui prévoit une progression des CRM

    « Les DSI utiliseront plus astucieusement l'informatique en 2012 » D'après Oracle, qui prévoit une progression des CRM Pour préparer l'avenir, « les DSI utiliseront plus astucieusement l'informatique en 2012 ». Telle est l'une des conclusions tirées par Oracle de l'étude que la société a commanditée à PwC Cette étude révèle que les priorités des fournisseurs de services de télécommunication pour 2012 sont de rechercher un meilleur équilibre entre l'informatique interne et l'externalisation, et de mieux utiliser des applications telles que la gestion de la relation clients (CRM) Concrètement, le rapport montre que 60% des DSI consacrent actuellement plus de la ...

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  • Create Your CRM Style

    - by Ruth
    Company branding can create a sense of spirit, belonging, familiarity, and fun. CRM On Demand has long offered company branding options, but now, with Release 17, those options have become quicker, easier, and more flexible. Themes (also known as Skins) allow you to customize the appearance of the CRM On Demand application for your entire company, or for individual roles. Users may also select the theme that works best for them. You can create a new theme in 5 minutes or less, but if you're anything like me, you may enjoy tinkering with it for a while longer. Before you begin tinkering, I recommend spending a few moments coming up with a design plan. If you have specific colors or logos you want for your theme, gather those first...that will move the process along much faster. If you want to match the color of an existing Web site or application, you can use tools, like Pixie, to match the HEX/HTML color values. Logos must be in a JPEG, JPG, PNG, or GIF file format. Header logos must be approximately 70 pixels high by 1680 pixels wide. Footer logos must be no more than 200 pixels wide. And, of course, you must have permission to use the images that you upload for your theme. Creating the theme itself is the simple part. Here are a few simple steps. Note: You must have the Manage Themes privilege to create custom themes. Click the Admin global link. Navigate to Application Customization Themes. Click New. Note: You may also choose to copy and edit and existing theme. Enter information for the following fields: Theme Name - Enter a name for your new theme. Show Default Help Link - Online help holds valuable information for all users, so I recommend selecting this check box. Show Default Training and Support Link - The Training and Support Center holds valuable information for all users, so I recommend selecting this check box. Description - Enter a description for your new theme. Click Save. Once you click Save, the Theme Detail page opens. From there, you can design your theme. The preview shows the Home, Detail, and List pages, with the new theme applied. For more detailed information about themes, click the Help link from any page in CRM On Demand Release 17, then search or browse to find the Creating New Themes page (Administering CRM On Demand Application Customization Creating New Themes). Click the Show Me link on that Help page to access the Creating Custom Themes quick guide. This quick guide shows how each of the page elements are defined.

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  • afp/smb transfers caps at 2 megabytes/sec, wireless N

    - by CQM
    I wanted to transfer files between two mac computers. The network is wireless-N and both computers have wireless-N modules in them. The problem is that when I transfer files between them, via file sharing (afp) the network speed caps at 2 megabytes/sec. Just downloading files from the internet I can get faster speeds, so this isn't a constriction of my wifi bandwidth, it appears to be a constriction of the protocol being used. My wifi-n is set to 130mbits, so I should see real world transfer speeds around 12-16 megabytes/sec I did this command on both computers sudo sysctl -w net.inet.tcp.delayed_ack=0 which is supposed to lower tcp overhead, but this did not affect it. How can I get the speed I am expecting?

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  • RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

    - by Richard Lefebvre
    ·        The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships ·          Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. ·         Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities ·          The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history.  - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes ·         “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources ·         Oracle Fusion CRM ·         Oracle Fusion Applications ·         Oracle RightNow CX Cloud Service ·         OracleCRM on Facebook ·         OracleCRM on YouTube

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  • Oracle's Web 2.0 Strategy for CRM

    Mark Woollen,Vice President, CRM Product Strategy tells listeners how Oracle's Social CRM Applications harness the latest Web 2.0 technology to create highly intuitive and focused applications for sales users today.

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  • Partner Webinar Series CRM/CX Best Practices - Each Friday - 10am PST

    - by Richard Lefebvre
    A CRM/CX Best Practices Webinar will be led each week by the Oracle CRM/CX Sales Consulting team and focus on Demo best practices and previews Lessons Learned from Sales Cycles Competitive & product/solution positioning information Product updates& progress Replays are available from the webinar's portal. Please see the agenda and webinar details here and join us to learn about a new CX topic each Friday at 10am PT.

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  • Registre des ventes pour les partenaires Oracle CRM et Inquira

    - by swalker
    Découvrez plus en détail le positionnement et les fonctionnalités d'Oracle CRM et d'InQuira. Grâce à ce guide pour la vente Oracle CRM & InQuira Playbook, vous avez toutes les cartes en main pour vendre, identifier et qualifier des opportunités et appliquer des scénarios de vente spécifiques. Découvrez également comment concentrer vos ressources et tirer profit des tremplins OPN Specialized pour élargir votre offre.

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  • Webcast: Redefining the CRM and E-Commerce Experience with Oracle Exalogic

    - by Sanjeev Sharma
    Have your CRM applications been growing in cost and complexity? Do your customers want to reach you through more channels than ever? Does your business need to handle peak sales and customer service demand, but your IT budget only covers current needs? Learn how Oracle Exalogic combines Oracle hardware and software to achieve breakthrough performance and scalability, and how real Oracle customers are simplifying the deployment and management of their CRM applications. Register for the webcast here.

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