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• If my Remote Desktop Connection Broker server goes down, can users still access my two Terminal Servers?

  - by Frank Owen

  I would like to setup the Remote Desktop Connection Broker to allow better load balancing of the two terminal servers we have as well as allowing the user to re-establish to the correct server if they get disconnected. My worry is, if I set this up and the server this service is running goes down, does the terminal server stop accepting connections or will they just lose the benefit of having RDCB turned on? I don't want to add another point of failure in this equation unless I have to.

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• monitoring load on AWS EC2

  - by hortitude

  I'm interesting in monitoring our EC2 instances to ensure we scale up when necessary. Right now we are monitoring idle CPU time as our metric. We aren't measuring disk IO as we are not a very disk intensive application. When running on our own hardware in a datacenter I also usually monitor "load" from the top command. My question is: Does it make sense to monitor "load" on a shared env such as EC2? If so, how do you interpret the results?

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• log4j-1.2.8.jar gets deleted from the path when a Webservice is created from Eclipse

  - by Seema

  When I try to create a Webservice from Eclipse, the log4j-1.2.8.jar which is configured in the project's build path just gets deleted, and when I try to invoke the Webservice it gives error as below: 2014-06-05 11:47:48,742 ERROR ServiceRequester:55 - RemoteException 2014-06-05 11:47:48,742 ERROR ServiceRequester:56 - ------ AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.generalException faultSubcode: faultString: java.lang.NoClassDefFoundError: org/apache/log4j/Logger; nested ex ception is: java.lang.NoClassDefFoundError: org/apache/log4j/Logger faultActor: faultNode: faultDetail: {http://xml.apache.org/axis/}hostname:INPUSCPC07719 java.lang.NoClassDefFoundError: org/apache/log4j/Logger; nested exception is: java.lang.NoClassDefFoundError: org/apache/log4j/Logger We also tried to place this jar to a different path than where the project is located, but it still delete this jar from that path too. Can anyone help in this?

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• ec2 ami device mapping

  - by hortitude

  I have large ec2 Ubuntu image and I'm just looking through the devices. I noticed from the metadata that % curl http://169.254.169.254/latest/meta-data/block-device-mapping/ami sda1 % curl http://169.254.169.254/latest/meta-data/block-device-mapping/ephemeral0 sdb However when I look what is actually mounted there is /dev/xvda1 and /dev/xvdb (and there is no /dev/sd* ) I know that both names look somewhat valid from the AWS documentation, but it looks to me from this like there is a mismatch in the instance metadata and what is actually on the machine. Why don't they match?

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• Terminal Server 2003 Performance Troubleshooting

  - by MikeM

  Let me get your thoughts on terminal server performance problems. The server hosts average 25 users which, after running some numbers, on average use 600MB memory with their main applications running (web browser, adobe reader, IP phone client). All users are on the same LAN as server. We constantly experience slow response and short session lockups. Combined CPU usage is on average 10%. What appears strange to me is that the system shows 29GB physical memory with 25GB of it free. The page file usage is about 50% averaging 9GB used. Some server specs OS: Server 2003 32bit Enterprise with /PAE flag RAM: 32GB CPU: 2xQuad Core @ 2.27Ghz HD: RAID5 1.2GB After doing basic troubleshooting using performance monitor it leads me to believe that the performance problems are caused by the 32bit OS limitation in addressing full 32GB of physical memory even though the /PAE flag is used. Can anyone suggest something, troubleshooting steps that can lead to a more conclusive answer? Thanks

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• HAProxy and Intermediate SSL Certificate Issue

  - by Sam K

  We are currently experiencing an issue with verifying a Comodo SSL certificate on an Ubuntu AWS cluster. Browsers are displaying the site/content fine and showing all the relevant certificate information (at least, all the ones we've checked), but certain network proxies and the online SSL checkers are showing we have an incomplete chain. We have tried the following to try to resolve this: Upgraded haproxy to the latest 1.5.3 Created a concatenated ".pem" file containing all the certificate (site, intermediate, w/ and w/out root) Added an explicit "ca-file" attribute to the "bind" line in our haproxy.cfg file. The ".pem" file verifies OK using openssl. The various intermediate and root certificates are installed and showing in /etc/ssl/certs. But the checks still come back with an incomplete chain. Can anyone advise about anything else we can check or any other changes we can make to try to fix this? Many thanks in advance... UPDATE: The only relevant line from the haproxy.cfg (I believe), is this one: bind *:443 ssl crt /etc/ssl/domainaname.com.pem

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• Why does remote desktop connection flash from one PC but not others?

  - by Randy Orrison

  I have 20 PCs (Windows XP) in remote locations connecting to the same server (Windows Server 2003) using Remote Desktop over a VPN. On just one of the PCs the remote desktop screen flashes (redraws) multiple times after connecting, the others don't. The screen resolution is the same: local is 800x600 32bit; RDP file is set to full screen, 256 color; remote when connected is 800x600 8bit color. Any suggestions what the problem might be, or what to investigate next?

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• Disk doesn't contain a valid partition table

  - by Jeevan Dongre

  I was running a m1.small instance ec2 ubuntu instance. I was running out of disk space, so I upgraded my instance to medium. When I upgraded I actually got 429.5 GB of space and after that I added 10 gb of volume too. When I run the "sudo fdisk -l" command I got this results. Disk /dev/sda1: 8589 MB, 8589934592 bytes 255 heads, 63 sectors/track, 1044 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Disk /dev/sda1 doesn't contain a valid partition table Disk /dev/sda2: 429.5 GB, 429461078016 bytes 255 heads, 63 sectors/track, 52212 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Disk /dev/sda2 doesn't contain a valid partition table Disk /dev/sdf: 10.7 GB, 10737418240 bytes 255 heads, 63 sectors/track, 1305 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 sda1 is the primary parition and sda2 is what I got added upgrading my system to medium. But the problem persists, I am not able to pull the code from git, it is giving me this error. remote: Counting objects: 409, done. remote: Compressing objects: 100% (236/236), done. fatal: write error: No space left on device fatal: index-pack failed

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• How to address an EC2 instance from both inside and outside datacenter?

  - by Alexandr Kurilin

  I'm trying to find a good way of being able to address my EC2 database instance from both inside and outside of the datacenter. Other EC2 instances need to be able to call into it, and other clients like pgAdmin might need to connect to it from the outside world as well. It's my understanding that using the internal and external DNS names is sustainable long term as each reboot leads to a change. I'm thinking of associating an Elastic IP with the instance and giving it an A record (say db1.mydomain.com) which I then will use both within and outside the datacenter. Further instances in the same role will get the same treatment and a DNS record of db2.mydomain.com etc. Now, is there a cleaner and more stable way of achieving this result? Am going about this the wrong way? Suggestions?

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• Persistent Spot Instance Request with CloudFormation

  - by PapelPincel

  Is it possible to create "Persistent Spot Instance" with AWS CloudFormation ? I'm going through the Autoscale and EC2 CloudFormation's template references but there is no mention how to set a property so the Spot requests stay persistent. When the price bid lower than the actual spot price AWS brings the instances down. I would like the instances to be started automatically when the instance price is cheaper again. This can be set manually when creating a new spot instance request by checking the option "Persistent Request" in the "Request Instances Wizard".

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• Indexing Service filter daemon keeps crashing on Windows XP; something worse underneath?

  - by IVR Avenger

  The Indexing Service filter daemon keeps crashing on my Windows XP Pro machine, with the following error message: Indexing Service filter daemon has encountered a problem and needs to close. We are sorry for the inconvenience. Not a big deal, I can click "Don't Send Error Report" all day. But what's going on, here? Is this a service that I need? Is the frequent crashing indicative of something worse that's happening behind the scenes?

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• Tracking costs within one AWS account

  - by caius howcroft

  I have what I'm sure is a very common problem. Our company has many projects and groups working for different clients. We do a lot of our development work in the cloud and deploy our solutions there. We have a VPC set up that isolates projects from each other in their own subnet and that VPC is getting a hardware VPN connection back to HQ. We need to keep track of the cost run up by every project. The way I currently implement this is by providing my own tools for starting and stopping instances which log which user (and thus which project) to bill the instance too. This works okay for BoxUsage costs but not for other costs. I could create a separate account for each project and use consolidated billing, this I think would allow me to pay once but track costs per "project", but I would then not be able to share common resources (like bring account B's running instances inside the same VPC). Does anyone have any suggestions? Cheers C

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• GPO - Setting not applied, although policy is applied

  - by Kenny Bones

  This is rather strange. In our domain we have several terminal servers and this morning a user reported that no drives are mapped when he logs on to the terminal server. So, I checked Group Policy Results and compare two users. Both users have the exact same policies applied. But for this particular user, the Script section under User Configuration - Policies - Windows Settings is just not there. For the other user, which this is working fine for, it says under the Script section that Winning GPO is Terminal2008, which is the GPO that contains the script section. And the Terminal2008 GPO is applied to both users. Also, the loopback processing is set to Replace. What could be the cause for this? I've never seen this particular issue before. I mean, both users are in the same OU, they log on to the same terminal server and the same policies are applied to both. They do not however have the exact same group memberships, but should that matter? It's not stated that the script should be run only if the user is a member of a certain group either. Not sure if that could be done through that specific setting either.All I know is, the very same policies are applied to both users, in the same OU and the same computer. Meaning, the same policies should be applied? Edit: I just ran Group Policy Results on one of the other terminal servers, which are also in the same OU, and the Scripts section is there! This means that this particular user don't get this setting when he's logged onto this particular server. What could be the cause of this?

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• Does setting an A record for a root domain set it (automatically) for subdomains?

  - by Edan Maor

  I bought a domain from Dreamhost, but my servers are actually running on Amazon's AWS. I have an Elastic IP, say 1.1.1.1. In the Dreamhost panel, I've added an A record for my domain name, pointing it to 1.1.1.1. My question is, are all subdomains (e.g. www.mydomain.com, a.mydomain.com, etc.) automatically mapped to 1.1.1.1 as well, because the root is? Or do I have to add separate rules for each subdomain?

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• How can I resolve this error when using net start / stop: "The service name is invalid" ?

  - by JosephStyons

  We have a server that hosts a service (I'll call it "tomato"). Up until now, a client pc has been able to start and stop this service. They just double-click a batch file, and inside that batch file is the command net stop tomato or net start tomato They recently got a new physical computer, and now those same commands fail with the error: C:\>net stop tomato The service name is invalid. More help is available by typing NET HELPMSG 2185. What do I need to do to let the client pc start and stop this service remotely? Edit: I mis-remembered the original commands. They were not using "net start" and "net stop" remotely. They were using sc \\server_name start tomato and sc \\server_name stop tomato And those commands to indeed still work.

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• aws s3 works with script but not on cron

  - by user3800017

  guys.. My first post ! hope not the last .. I have few bunch of servers on aws ec2 platforms. I made a simple script to backup my custom logs on their s3 storage bucket. The problem is the script works fine .. but I tried to add it to the crontab. And the script executes but not the s3 sync/mv part ! Here is my code: NOW=$(date "+%b_%d_%Y") MY_HOSTNAME=`uname -n` mv /opt/req/req* /opt/req/bkup/ mv /opt/response/res* /opt/req/bkup/ cd /opt/req/bkup/ tar -cvf ${MY_HOSTNAME}_req_bkup_${NOW}.tar re* rm *.txt aws s3 mv /opt/req/bkup/* s3://req `

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• Windows 7 x64: TrustedInstalled.exe is missing

  - by DrStalker

  Windows 7 Ultimate x64. The TrustedInstaller service is failing to start with an error about a file missing, and sure enough C:\Windows\servicing\TrustedInstaller.exe is missing. What is the easiest way to restore this file? I can't run SFC from within Windows, because that results in the error "Windows Resource Protection could not start the repair service"... which happens if the trusted installer service is not running.

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• Windows 2003 server RRAS on VPC

  - by Saif

  I'm trying to setup a L2TP VPN server(to give user access on to all my VPN instance) on a Windows 2003 instance running on my VPC. While trying to enable RRAS I'm getting error, "less than two network interfaces were detected on this machine". Eventually it's because there's only one network interface available, the which has private IP. I have elastic IP assigned to this instance as well. But RRAS can't see this. What should I do to RRAS to be able to see the interface with elastic IP?

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• How do you keep up with Nagios/Capistrano configs when using EC2?

  - by imaginative

  I use Amazon EC2 for my mobile app. Depending on load of the application at a given time, I might spawn new instances and then take them down when load is lower to save costs. How does one keep up with Nagios configurations for such a dynamic environment? When one deals with managed hardware, configuration files are predictable. In this case Nagios, Capistrano and a bunch of other configuration files would need to be added. Capistrano needs to know where to deploy a new build to for an app server. Nagios needs to know to remove an existing instance or add a new instance for monitoring. Nagios also needs to know if a node was intentionally taken down or if the host is down due to error. How is this done with the wonderful world of VPS/dynamic instances?

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• Sticky Load Balancing with AWS

  - by John Wheal

  I have just setup a load balancer with AWS for a few instances as search engine crawlers were bringing down the site (it has millions of pages). Parts of the site allow you to login so I selected: Enable Application Generated Cookie Stickiness and everything works fine. I now wonder how this will effect my SEO and the crawlers. As I selected sticky load balancing does this mean that a crawler will be stuck on one server and therefore defeat the point in the load balancer? Any recommendations will be appreciated.

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• How can I get the size of an Amazon S3 bucket?

  - by Garret Heaton

  I'd like to graph the size (in bytes, and # of items) of an Amazon S3 bucket and am looking for an efficient way to get the data. The s3cmd tools provide a way to get the total file size using s3cmd du s3://bucket_name, but I'm worried about its ability to scale since it looks like it fetches data about every file and calculates its own sum. Since Amazon charges users in GB-Months it seems odd that they don't expose this value directly. Although Amazon's REST API returns the number of items in a bucket, [s3cmd] doesn't seem to expose it. I could do s3cmd ls -r s3://bucket_name | wc -l but that seems like a hack. The Ruby AWS::S3 library looked promising, but only provides the # of bucket items, not the total bucket size. Is anyone aware of any other command line tools or libraries (prefer Perl, PHP, Python, or Ruby) which provide ways of getting this data?

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• Typical Service Response Time for software verndors [closed]

  - by Miky D

  I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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• windows 2008 R2 TS printer security - can't take owership

  - by Ian

  I have a Windows 2008 R2 server with Terminal server role installed. I'm seeing a problem with an ordinary user who is member of local printer operators group on the server. If the user opens a cmd window using ‘run as administrator’ they can run printmanager.msc without needing to enter their password again. In printmanager they can change the ownership of redirected (easy print) printers without problems. If, from the same cmd window, they use subinacl to try and change the onwership of the queue to themselves they get access denied: >subinacl.exe /printer "_#MyPrinter (2 redirected)" /setowner="MyDom\MyUsr" Elapsed Time: 00 00:00:00 Done: 1, Modified 0, Failed 1, Syntax errors 0 Last Done : _#MyPrinter (2 redirected) Last Failed: _#MyPrinter (2 redirected) - OpenPrinter Error : 5 Access denied so, same context, same action but one works and one doesn't. Any ideas for this odd behaviour? I'm using subinacl x86 on an x64 server as I can't find anything more up to date. I've tried with icacls and others but couldn't get them to do anything with printers.

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• Configure non-destructive Amazon S3 bucket policy

  - by Assaf

  There's a bucket into which some users may write their data for backup purposes. They use s3cmd to put new files into their bucket. I'd like to enforce a non-destruction policy on these buckets - meaning, it should be impossible for users to destroy data, they should only be able to add data. How can I create a bucket policy that only lets a certain user put a file if it doesn't already exist, and doesn't let him do anything else with the bucket.

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• Fonts not found when print request comes from a child process of a Service

  - by beeglebug

  I have a strange issue on a Windows Server 2003 box which has been baffling me for days now. I have a service running on the machine which calls a specified exe every 60 seconds, the exe looks at a local database to see if it needs to print anything, and if so, it prints it to a network laser printer. The problem i'm having is that some fonts won't print out when the exe is called automatically by the service, but work fine if I double click the exe to run it. The font was installed by Administrator, but the service runs as NT Authority\System. I thought this might have something to do with it, but I tried running the service as Administrator, and that didn't solve it. Are there any issues with fonts and permissions that i'm not aware of that could be causing this behaviour?

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