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• What NOT to Do With a Startup Website

  Every day sees the addition of literally thousands of websites to the online world. Some better than others. The thing they all have in common is that they're just entering the online world.

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• What is SEO Hosting All About?

  Once again and without fail, there has been a new addition to the world of internet marketing. This time around, Hosting is the new predecessor that has proven to be the next big thing for internet marketers to look into. To be more specific, SEO Hosting has proven to be the most influential strategy in this regard where hosting companies offer their clients with cheap Multiple C Class IP Hosting so that they can dominate the search engine placements.

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• What's New in Oracle Supply Chain Management: Key highlights of R12.1 and new solutions (PART 1 of 2

  The latest EBS 12.1 release provides significant new capabilities in supply chain management that companies can deploy immediately to drive rapid ROI.  In addition, new solutions such as Advanced Planning Command Center, Spare Parts Planning, Demand Signal Repository and Manufacturing Operations Center enable companies to achieve operational excellence, while reducing costs and improving margins. This webcast will discuss the latest release, highlighting new capabilities and how companies can benefit from them.

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• Convert a cassette tape recording to digital format

  - by Electric Automation

  Has anyone been successful with transferring audio cassette tape recordings to a digital format? I would like to preserve old cassette tape recordings of my grandparents to some digital format: MP3, WAV, etc... The quality of the tapes are mediocre. I think I can handle the quality restoration but getting the audio from tape to digital is my question. Below is a list of the hardware that I can work with: Cassette Deck: I have a Technics stereo cassette deck model RS-B12. It has separate left and right IN and OUT RCA type jacks on the back. In the front it has a headphone phono jack, plus left and right mic input phono jacks. On the computer side: -I have a Windows Vista PC with no additional software other than what came with the machine from Costco. No sound editing software that I can see. There is no sound card on the PC. On the front panel there is a mini-phono mic input jack and there are several different types of in/out mini-phono jacks on the back. In addition, USB and Firewire. I also have access to a new (2009) iMac with a mini-phono input jack for a powered mic or other audio source and GarageBand that has come with the computer. In addition, USB and Firewire. What are my options for getting these cassette recordings into a digital format? Whats the best format? What sort of wires would I need and will I want to utilize the USB or Firewire or can I simply use the audio inputs on the PC (or Mac) to receive the audio stream?

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• Can't remove route from routing table

  - by anon

  (I am on Windows Server 2003.) I see a couple of unusual entries in my routing table that I would like to remove: Network Destination Netmask Gateway Interface Metric XXX.27.44.1 255.255.255.255 127.0.0.1 127.0.0.1 20 XXX.27.255.255 255.255.255.255 XXX.27.44.1 XXX.27.44.1 20 All the "XXX"'s are the same octet. I would strongly prefer NOT to clear the routing table, since this is a production server. Here is what I've tried: route delete XXX.27.44.1 The route specified was not found. route delete XXX.27.44.1 mask 255.255.255.255 127.0.0.1 metric 20 The route specified was not found. route delete XXX.27.255.255 The route specified was not found. route delete XXX.27.255.255 mask 255.255.255.255 XXX.27.44.1 metric 20 The route specified was not found. I also tried adding the routes in hopes that I could delete them: route add XXX.27.44.1 mask 255.255.255.255 127.0.0.1 metric 20 The route addition failed: The parameter is incorrect. route add XXX.27.255.255 mask 255.255.255.255 XXX.27.44.1 metric 20 The route addition failed: The parameter is incorrect. Bonus question: What do these entries do, and how did they get there?

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• Convert a cassette tape recording to digital format

  - by Optimal Solutions

  Has anyone been successful with transferring audio cassette tape recordings to a digital format? I would like to preserve old cassette tape recordings of my grandparents to some digital format: MP3, WAV, etc... The quality of the tapes are mediocre. I think I can handle the quality restoration but getting the audio from tape to digital is my question. Below is a list of the hardware that I can work with: Cassette Deck: I have a Technics stereo cassette deck model RS-B12. It has separate left and right IN and OUT RCA type jacks on the back. In the front it has a headphone phono jack, plus left and right mic input phono jacks. On the computer side: -I have a Windows Vista PC with no additional software other than what came with the machine from Costco. No sound editing software that I can see. There is no sound card on the PC. On the front panel there is a mini-phono mic input jack and there are several different types of in/out mini-phono jacks on the back. In addition, USB and Firewire. I also have access to a new (2009) iMac with a mini-phono input jack for a powered mic or other audio source and GarageBand that has come with the computer. In addition, USB and Firewire. What are my options for getting these cassette recordings into a digital format? Whats the best format? What sort of wires would I need and will I want to utilize the USB or Firewire or can I simply use the audio inputs on the PC (or Mac) to receive the audio stream?

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• Win 2003 SBS - secure enough by default?

  - by Pekka

  I have to set up a Windows 2003 Small Business Server to work as a Subversion repository and possibly as an E-Mail server later. The machine is a virtual one, hosted with a hosting company, and freshly initialized. I used the Security Configuration Wizard to deactivate all server roles. After I install Subversion, I will open the necessary ports for the service; in addition, obviously, RDP will stay open so I can remote control the machine. Automatic updates are activated, and I will set up E-Mail notification every time somebody logs on to the server. I'm a programmer and not a professional systems administrator, so I would like to know whether you would regard this a sane and secure setup for a (publicly available) box to host sensitive code and/or E-Mail on. Is there anything in addition I should do to make the machine secure? Is there anything I can do on a long-term basis to keep the machine secure, apart from monitoring the event log (as far as I can make sense out of it), and seeing that any hotfixes are installed properly?

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• Preferred mail system/server for a company?

  - by Trevoke

  Say you are responsible for setting up an email solution at a company. Which would be your choice? I know of the following options, but many of them not well: Gordano Mail System Exchange Exim Postfix Qmail Zimbra For having used it a little over two years, I really, really like Gordano Mail System. They offer a whole bunch of things, like calendaring, anti-spam, anti-virus, extremely complete and filterable logging options, aliases, a customizable webmail interface... And their software can be installed on both a Windows or Linux OS. In addition, their support is top-notch, their knowledgebase comprehensive (and, I will admit with a touch of pride, I have contributed, with my questions, to the addition of a few articles in there). Of course, they're not free, which can be a problem, but they're not Exchange, and they do offer pretty much everything that Exchange offers -- which is great if you want to stay away from that, but need all the features. Although, if you need a Blackberry Exchange Server, or something similar, I'm not sure what you should go for. So.. What would your choice be? Why? I've never played with a more DIY email solution, but I'm sure many people here have and wouldn't trade their setup for the world :)

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• Resolving loss of internet bandwidth in home network

  - by Caspar

  Recently, I've decided to connect my laptop at home to my modem/router through Ethernet cables built into my apartment. As these built-in Ethernet cables are usable via plugs built into the walls (called powerline adapters), I use some additional cabling (STP CAT6 cables) from my laptop/router to the plugs. In addition, I don't know any technical details about these built-in cables (as they're not visible), only the maximal bandwidth (1 GBit = Cat6?) that they're supporting. The built-in cables are Cat. 5e Ethernet cables. The problem is now that when I set up the connection, I cannot use the full bandwidth that my internet connection is actually offering (100 Mbit/s), only about 85 Mbit/s between 85 - 88 Mbit/s, despite the fact that all cables involved should support the maximal bandwidth. I know from other tests with one of the Ethernet cables in use that I can use almost 99 Mbit/s when I connect my laptop directly to the router/modem using only this one cable. In addition, it is very unlikely that the length of the resulting cable connection from my laptop to my router involving the built-in cables exceeds 100 m. So, what possible reasons for this loss of bandwidth exist? And how I can fix this issue? I hope this might help resolve the issue: The built-in cables appear to be Cat. 5e Ethernet cables. So, is there any problem when I connect Cat6 Ethernet cables directly to Cat5e Ethernet cables via the plugs?

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• When I try to redefine a variable, I get an index out of bounds error

  - by user2770254

  I'm building a program to act as a calculator with memory, so you can give variables and their values. Whenever I'm trying to redefine a variable, a = 5, to a = 6, I get an index out of bounds error. public static void main(String args[]) { LinkedHashMap<String,Integer> map = new LinkedHashMap<String,Integer>(); Scanner scan = new Scanner(System.in); ArrayList<Integer> values = new ArrayList<>(); ArrayList<String> variables = new ArrayList<>(); while(scan.hasNextLine()) { String line = scan.nextLine(); String[] tokens = line.split(" "); if(!Character.isDigit(tokens[0].charAt(0)) && !line.equals("clear") && !line.equals("var")) { int value = 0; for(int i=0; i<tokens.length; i++) { if(tokens.length==3) { value = Integer.parseInt(tokens[2]); System.out.printf("%5d\n",value); if(map.containsKey(tokens[0])) { values.set(values.indexOf(tokens[0]), value); variables.set(variables.indexOf(tokens[0]), tokens[0]); } else { values.add(value); } break; } else if(tokens[i].charAt(0) == '+') { value = addition(tokens, value); System.out.printf("%5d\n",value); variables.add(tokens[0]); if(map.containsKey(tokens[0])) { values.set(values.indexOf(tokens[0]), value); variables.set(variables.indexOf(tokens[0]), tokens[0]); } else { values.add(value); } break; } else if(i==tokens.length-1 && tokens.length != 3) { System.out.println("No operation"); break; } } map.put(tokens[0], value); } if(Character.isDigit(tokens[0].charAt(0))) { int value = 0; if(tokens.length==1) { System.out.printf("%5s\n", tokens[0]); } else { value = addition(tokens, value); System.out.printf("%5d\n", value); } } if(line.equals("clear")) { clear(map); } if(line.equals("var")) { variableList(variables, values); } } } public static int addition(String[] a, int b) { for(String item : a) { if(Character.isDigit(item.charAt(0))) { int add = Integer.parseInt(item); b = b + add; } } return b; } public static void clear(LinkedHashMap<String,Integer> b) { b.clear(); } public static void variableList(ArrayList<String> a, ArrayList<Integer> b) { for(int i=0; i<a.size(); i++) { System.out.printf("%5s: %d\n", a.get(i), b.get(i)); } } I included the whole code because I'm not sure where the error is arising from.

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• Announcing: Great Improvements to Windows Azure Web Sites

  - by ScottGu

  I’m excited to announce some great improvements to the Windows Azure Web Sites capability we first introduced earlier this summer.  Today’s improvements include: a new low-cost shared mode scaling option, support for custom domains with shared and reserved mode web-sites using both CNAME and A-Records (the later enabling naked domains), continuous deployment support using both CodePlex and GitHub, and FastCGI extensibility.  All of these improvements are now live in production and available to start using immediately. New “Shared” Scaling Tier Windows Azure allows you to deploy and host up to 10 web-sites in a free, shared/multi-tenant hosting environment. You can start out developing and testing web sites at no cost using this free shared mode, and it supports the ability to run web sites that serve up to 165MB/day of content (5GB/month).  All of the capabilities we introduced in June with this free tier remain the same with today’s update. Starting with today’s release, you can now elastically scale up your web-site beyond this capability using a new low-cost “shared” option (which we are introducing today) as well as using a “reserved instance” option (which we’ve supported since June).  Scaling to either of these modes is easy.  Simply click on the “scale” tab of your web-site within the Windows Azure Portal, choose the scaling option you want to use with it, and then click the “save” button.  Changes take only seconds to apply and do not require any code to be changed, nor the app to be redeployed: Below are some more details on the new “shared” option, as well as the existing “reserved” option: Shared Mode With today’s release we are introducing a new low-cost “shared” scaling mode for Windows Azure Web Sites.  A web-site running in shared mode is deployed in a shared/multi-tenant hosting environment.  Unlike the free tier, though, a web-site in shared mode has no quotas/upper-limit around the amount of bandwidth it can serve.  The first 5 GB/month of bandwidth you serve with a shared web-site is free, and then you pay the standard “pay as you go” Windows Azure outbound bandwidth rate for outbound bandwidth above 5 GB. A web-site running in shared mode also now supports the ability to map multiple custom DNS domain names, using both CNAMEs and A-records, to it.  The new A-record support we are introducing with today’s release provides the ability for you to support “naked domains” with your web-sites (e.g. http://microsoft.com in addition to http://www.microsoft.com).  We will also in the future enable SNI based SSL as a built-in feature with shared mode web-sites (this functionality isn’t supported with today’s release – but will be coming later this year to both the shared and reserved tiers). You pay for a shared mode web-site using the standard “pay as you go” model that we support with other features of Windows Azure (meaning no up-front costs, and you pay only for the hours that the feature is enabled).  A web-site running in shared mode costs only 1.3 cents/hr during the preview (so on average $9.36/month). Reserved Instance Mode In addition to running sites in shared mode, we also support scaling them to run within a reserved instance mode.  When running in reserved instance mode your sites are guaranteed to run isolated within your own Small, Medium or Large VM (meaning no other customers run within it).  You can run any number of web-sites within a VM, and there are no quotas on CPU or memory limits. You can run your sites using either a single reserved instance VM, or scale up to have multiple instances of them (e.g. 2 medium sized VMs, etc).  Scaling up or down is easy – just select the “reserved” instance VM within the “scale” tab of the Windows Azure Portal, choose the VM size you want, the number of instances of it you want to run, and then click save.  Changes take effect in seconds: Unlike shared mode, there is no per-site cost when running in reserved mode.  Instead you pay only for the reserved instance VMs you use – and you can run any number of web-sites you want within them at no extra cost (e.g. you could run a single site within a reserved instance VM or 100 web-sites within it for the same cost).  Reserved instance VMs start at 8 cents/hr for a small reserved VM.  Elastic Scale-up/down Windows Azure Web Sites allows you to scale-up or down your capacity within seconds.  This allows you to deploy a site using the shared mode option to begin with, and then dynamically scale up to the reserved mode option only when you need to – without you having to change any code or redeploy your application. If your site traffic starts to drop off, you can scale back down the number of reserved instances you are using, or scale down to the shared mode tier – all within seconds and without having to change code, redeploy, or adjust DNS mappings.  You can also use the “Dashboard” view within the Windows Azure Portal to easily monitor your site’s load in real-time (it shows not only requests/sec and bandwidth but also stats like CPU and memory usage). Because of Windows Azure’s “pay as you go” pricing model, you only pay for the compute capacity you use in a given hour.  So if your site is running most of the month in shared mode (at 1.3 cents/hr), but there is a weekend when it gets really popular and you decide to scale it up into reserved mode to have it run in your own dedicated VM (at 8 cents/hr), you only have to pay the additional pennies/hr for the hours it is running in the reserved mode.  There is no upfront cost you need to pay to enable this, and once you scale back down to shared mode you return to the 1.3 cents/hr rate.  This makes it super flexible and cost effective. Improved Custom Domain Support Web sites running in either “shared” or “reserved” mode support the ability to associate custom host names to them (e.g. www.mysitename.com).  You can associate multiple custom domains to each Windows Azure Web Site.  With today’s release we are introducing support for A-Records (a big ask by many users). With the A-Record support, you can now associate ‘naked’ domains to your Windows Azure Web Sites – meaning instead of having to use www.mysitename.com you can instead just have mysitename.com (with no sub-name prefix).  Because you can map multiple domains to a single site, you can optionally enable both a www and naked domain for a site (and then use a URL rewrite rule/redirect to avoid SEO problems). We’ve also enhanced the UI for managing custom domains within the Windows Azure Portal as part of today’s release.  Clicking the “Manage Domains” button in the tray at the bottom of the portal now brings up custom UI that makes it easy to manage/configure them: As part of this update we’ve also made it significantly smoother/easier to validate ownership of custom domains, and made it easier to switch existing sites/domains to Windows Azure Web Sites with no downtime. Continuous Deployment Support with Git and CodePlex or GitHub One of the more popular features we released earlier this summer was support for publishing web sites directly to Windows Azure using source control systems like TFS and Git.  This provides a really powerful way to manage your application deployments using source control.  It is really easy to enable this from a website’s dashboard page: The TFS option we shipped earlier this summer provides a very rich continuous deployment solution that enables you to automate builds and run unit tests every time you check in your web-site, and then if they are successful automatically publish to Azure. With today’s release we are expanding our Git support to also enable continuous deployment scenarios and integrate with projects hosted on CodePlex and GitHub.  This support is enabled with all web-sites (including those using the “free” scaling mode). Starting today, when you choose the “Set up Git publishing” link on a website’s “Dashboard” page you’ll see two additional options show up when Git based publishing is enabled for the web-site: You can click on either the “Deploy from my CodePlex project” link or “Deploy from my GitHub project” link to walkthrough a simple workflow to configure a connection between your website and a source repository you host on CodePlex or GitHub.  Once this connection is established, CodePlex or GitHub will automatically notify Windows Azure every time a checkin occurs.  This will then cause Windows Azure to pull the source and compile/deploy the new version of your app automatically.  The below two videos walkthrough how easy this is to enable this workflow and deploy both an initial app and then make a change to it: Enabling Continuous Deployment with Windows Azure Websites and CodePlex (2 minutes) Enabling Continuous Deployment with Windows Azure Websites and GitHub (2 minutes) This approach enables a really clean continuous deployment workflow, and makes it much easier to support a team development environment using Git: Note: today’s release supports establishing connections with public GitHub/CodePlex repositories.  Support for private repositories will be enabled in a few weeks. Support for multiple branches Previously, we only supported deploying from the git ‘master’ branch.  Often, though, developers want to deploy from alternate branches (e.g. a staging or future branch). This is now a supported scenario – both with standalone git based projects, as well as ones linked to CodePlex or GitHub.  This enables a variety of useful scenarios.  For example, you can now have two web-sites - a “live” and “staging” version – both linked to the same repository on CodePlex or GitHub.  You can configure one of the web-sites to always pull whatever is in the master branch, and the other to pull what is in the staging branch.  This enables a really clean way to enable final testing of your site before it goes live. This 1 minute video demonstrates how to configure which branch to use with a web-site. Summary The above features are all now live in production and available to use immediately.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. We’ll have even more new features and enhancements coming in the weeks ahead – including support for the recent Windows Server 2012 and .NET 4.5 releases (we will enable new web and worker role images with Windows Server 2012 and .NET 4.5 next month).  Keep an eye out on my blog for details as these new features become available. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• E.T. Phone "Home" - Hey I've discovered a leak..!

  - by Martin Deh

  Being a member of the WebCenter ATEAM, we are often asked to performance tune a WebCenter custom portal application or a WebCenter Spaces deployment.  Most of the time, the process is pretty much the same.  For example, we often use tools like httpWatch and FireBug to monitor the application, and then perform load tests using JMeter or Selenium.  In addition, there are the fine tuning of the different performance based tuning parameters that are outlined in the documentation and by blogs that have been written by my fellow ATEAMers (click on the "performance" tag in this ATEAM blog).  While performing the load test where the outcome produces a significant reduction in the systems resources (memory), one of the causes that plays a role in memory "leakage" is due to the implementation of the navigation menu UI.  OOTB in both JDeveloper and WebCenter Spaces, there are sample (page) templates that include a "default" navigation menu.  In WebCenter Spaces, this is through the SpacesNavigationModel taskflow region, and in a custom portal (i.e. pageTemplate_globe.jspx) the menu UI is contructed using standard ADF components.  These sample menu UI's basically enable the underlying navigation model to visualize itself to some extent.  However, due to certain limitations of these sample menu implementations (i.e. deeper sub-level of navigations items, look-n-feel, .etc), many customers have developed their own custom navigation menus using a combination of HTML, CSS and JQuery.  While this is supported somewhat by the framework, it is important to know what are some of the best practices in ensuring that the navigation menu does not leak.  In addition, in this blog I will point out a leak (BUG) that is in the sample templates.  OK, E.T. the suspence is killing me, what is this leak? Note: for those who don't know, info on E.T. can be found here In both of the included templates, the example given for handling the navigation back to the "Home" page, will essentially provide a nice little memory leak every time the link is clicked. Let's take a look a simple example, which uses the default template in Spaces. The outlined section below is the "link", which is used to enable a user to navigation back quickly to the Group Space Home page. When you (mouse) hover over the link, the browser displays the target URL. From looking initially at the proposed URL, this is the intended destination.  Note: "home" in this case is the navigation model reference (id), that enables the display of the "pretty URL". Next, notice the current URL, which is displayed in the browser.  Remember, that PortalSiteHome = home.  The other highlighted item adf.ctrl-state, is very important to the framework.  This item is basically a persistent query parameter, which is used by the (ADF) framework to managing the current session and page instance.  Without this parameter present, among other things, the browser back-button navigation will fail.  In this example, the value for this parameter is currently 95K25i7dd_4.  Next, through the navigation menu item, I will click on the Page2 link. Inspecting the URL again, I can see that it reports that indeed the navigation is successful and the adf.ctrl-state is also in the URL.  For those that are wondering why the URL displays Page3.jspx, instead of Page2.jspx. Basically the (file) naming convention for pages created ar runtime in Spaces start at Page1, and then increment as you create additional pages.  The name of the actual link (i.e. Page2) is the page "title" attribute.  So the moral of the story is, unlike design time created pages, run time created pages the name of the file will 99% never match the name that appears in the link. Next, is to click on the quick link for navigating back to the Home page. Quick investigation yields that the navigation was indeed successful.  In the browser's URL there is a home (pretty URL) reference, and there is also a reference to the adf.ctrl-state parameter.  So what's the issue?  Can you remember what the value was for the adf.ctrl-state?  The current value is 3D95k25i7dd_149.  However, the previous value was 95k25i7dd_4.  Here is what happened.  Remember when (mouse) hovering over the link produced the following target URL: http://localhost:8888/webcenter/spaces/NavigationTest/home This is great for the browser as this URL will navigate to the intended targer.  However, what is missing is the adf.ctrl-state parameter.  Since this parameter was not present upon navigation "within" the framework, the ADF framework produced another adf.ctrl-state (object).  The previous adf.ctrl-state basically is orphaned while continuing to be alive in memory.  Note: the auto-creation of the adf.ctrl state does happen initially when you invoke the Spaces application  for the first time.  The following is the line of code which produced the issue: <af:goLink destination="#{boilerBean.globalLogoURIInSpace} ... Here the boilerBean is responsible for returning the "string" url, which in this case is /spaces/NavigationTest/home. Unfortunately, again what is missing is adf.ctrl-state. Note: there are more than one instance of the goLinks in the sample templates. So E.T. how can I correct this? There are 2 simple fixes.  For the goLink's destination, use the navigation model to return the actually "node" value, then use the goLinkPrettyUrl method to add the current adf.ctrl-state: <af:goLink destination="#{navigationContext.defaultNavigationModel.node['home'].goLinkPrettyUrl}"} ... />  Note: the node value is the [navigation model id]  Using a goLink does solve the main issue.  However, since the link basically does a redirect, some browsers like IE will produce a somewhat significant "flash".  In a Spaces application, this may be an annoyance to the users.  Another way to solve the leakage problem, and also remove the flash between navigations is to use a af:commandLink.  For example, here is the code example for this scenario: <af:commandLink id="pt_cl2asf" actionListener="#{navigationContext.processAction}" action="pprnav">    <f:attribute name="node" value="#{navigationContext.defaultNavigationModel.node['home']}"/> </af:commandLink> Here, the navigation node to where home is located is delivered by way of the attribute to the commandLink.  The actual navigation is performed by the processAction, which is needing the "node" value. E.T. OK, you solved the OOTB sample BUG, what about my custom navigation code? I have seen many implementations of creating a navigation menu through custom code.  In addition, there are some blog sites that also give detailed examples.  The majority of these implementations are very similar.  The code usually involves using standard HTML tags (i.e. DIVS, UL, LI, .,etc) and either CSS or JavaScript (JQuery) to produce the flyout/drop-down effect.  The navigation links in these cases are standard <a href... > tags.  Although, this type of approach is not fully accepted by the ADF community, it does work.  The important thing to note here is that the <a> tag value must use the goLinkPrettyURL method of contructing the target URL.  For example: <a href="${contextRoot}${menu.goLinkPrettyUrl}"> The main reason why this type of approach is popular is that links that are created this way (also with using af:goLinks), the pages become crawlable by search engines.  CommandLinks are currently not search friendly.  However, in the case of a Spaces instance this may be acceptable.  So in this use-case, af:commandLinks, which would replace the <a>  (or goLink) tags. The example code given of the af:commandLink above is still valid. One last important item.  If you choose to use af:commandLinks, special attention must be given to the scenario in which java script has been used to produce the flyout effect in the custom menu UI.  In many cases that I have seen, the commandLink can only be invoked once, since there is a conflict between the custom java script with the ADF frameworks own scripting to control the view.  The recommendation here, would be to use a pure CSS approach to acheive the dropdown effects. One very important thing to note.  Due to another BUG, the WebCenter environement must be patched to BP3 (patch  p14076906).  Otherwise the leak is still present using the goLinkPrettyUrl method.  Thanks E.T.!  Now I can phone home and not worry about my application running out of resources due to my custom navigation! 

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• Enabling OUD Entry Cache for large static groups

  - by Sylvain Duloutre

  Oracle Unified Directory can take advantage of several caches to improve performances. especially the so-called database cache and the file system cache. In addition to that, it is possible to use an entry cache to cache LDAP entries. By default, the entry cache is not used. In specific deployements involving large static groups, it may worth loading the group entries to the entry cache to speed up group membership and group-based aci evaluation. To do so, run the following commands: First, specify which entries should reside in the entry cache. In the commad below, only entries matching the LDAP filter " (|(objctclass=groupOfNames)(objectclass=groupOfUniqueNames)) " will be stored in the entry cache. dsconfig set-entry-cache-prop \          --cache-name FIFO \          --add include-filter:\(\|\(objctclass=groupOfNames\)\(objectclass=groupOfUniqueNames\)\)          --port <ADMIN_PORT> \          --bindDN cn=Directory\ Manager \          --bindPassword ****** \          --no-prompt Then enable the entry cache: dsconfig set-entry-cache-prop \          --cache-name FIFO \          --set enabled:true \          --port <ADMIN_PORT> \          --bindDN cn=Directory\ Manager \          --bindPassword ****** \          --no-prompt In addition to that, you can control how much memory the entry cache can use: oud@s96sec1d0-v3:/application/oud : dsconfig -X -n -p <ADMIN PORT> -D "cn=Directory Manager" -w <password> get-entry-cache-prop --cache-name FIFO Property           : Value(s) -------------------:----------------------------------------------------------- cache-level        : 1 enabled            : true exclude-filter     : - include-filter     : (|(objctclass=groupOfNames)(objectclass=groupOfUniqueNames)) max-entries        : 2147483647 max-memory-percent : 90 You can change the max-entries amd max-memory-percent properties to control the entry cache size using the dsconfig set-entry-cache-prop command.

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• Parallelism in .NET – Part 19, TaskContinuationOptions

  - by Reed

  My introduction to Task continuations demonstrates continuations on the Task class.  In addition, I’ve shown how continuations allow handling of multiple tasks in a clean, concise manner.  Continuations can also be used to handle exceptional situations using a clean, simple syntax. In addition to standard Task continuations , the Task class provides some options for filtering continuations automatically.  This is handled via the TaskContinationOptions enumeration, which provides hints to the TaskScheduler that it should only continue based on the operation of the antecedent task. This is especially useful when dealing with exceptions.  For example, we can extend the sample from our earlier continuation discussion to include support for handling exceptions thrown by the Factorize method: // Get a copy of the UI-thread task scheduler up front to use later var uiScheduler = TaskScheduler.FromCurrentSynchronizationContext(); // Start our task var factorize = Task.Factory.StartNew( () => { int primeFactor1 = 0; int primeFactor2 = 0; bool result = Factorize(10298312, ref primeFactor1, ref primeFactor2); return new { Result = result, Factor1 = primeFactor1, Factor2 = primeFactor2 }; }); // When we succeed, report the results to the UI factorize.ContinueWith(task => textBox1.Text = string.Format("{0}/{1} [Succeeded {2}]", task.Result.Factor1, task.Result.Factor2, task.Result.Result), CancellationToken.None, TaskContinuationOptions.NotOnFaulted, uiScheduler); // When we have an exception, report it factorize.ContinueWith(task => textBox1.Text = string.Format("Error: {0}", task.Exception.Message), CancellationToken.None, TaskContinuationOptions.OnlyOnFaulted, uiScheduler); .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } The above code works by using a combination of features.  First, we schedule our task, the same way as in the previous example.  However, in this case, we use a different overload of Task.ContinueWith which allows us to specify both a specific TaskScheduler (in order to have your continuation run on the UI’s synchronization context) as well as a TaskContinuationOption.  In the first continuation, we tell the continuation that we only want it to run when there was not an exception by specifying TaskContinuationOptions.NotOnFaulted.  When our factorize task completes successfully, this continuation will automatically run on the UI thread, and provide the appropriate feedback. However, if the factorize task has an exception – for example, if the Factorize method throws an exception due to an improper input value, the second continuation will run.  This occurs due to the specification of TaskContinuationOptions.OnlyOnFaulted in the options.  In this case, we’ll report the error received to the user. We can use TaskContinuationOptions to filter our continuations by whether or not an exception occurred and whether or not a task was cancelled.  This allows us to handle many situations, and is especially useful when trying to maintain a valid application state without ever blocking the user interface.  The same concepts can be extended even further, and allow you to chain together many tasks based on the success of the previous ones.  Continuations can even be used to create a state machine with full error handling, all without blocking the user interface thread.

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• Spending the summer at camp… Web Camp, that is

  - by Jon Galloway

  Microsoft is sponsoring a series of Web Camps this summer. They’re a series of free two day events being held worldwide, and I’m really excited about being taking part. The camp is targeted at a broad range of developer background and experience. Content builds from 101 level introductory material to 200-300 level coverage, but we hit some advanced bits (e.g. MVC 2 features, jQuery templating, IIS 7 features, etc.) that advanced developers may not yet have seen. We start with a lap around ASP.NET & Web Forms, then move on to building and application with ASP.NET MVC 2, jQuery, and Entity Framework 4, and finally deploy to IIS. I got to spend some time working with James before the first Web Camp refining the content, and I think he’s packed about as much goodness into the time available as is scientifically possible. The content is really code focused – we start with File/New Project and spend the day building a real, working application. The second day of the Web Camp provides attendees an opportunity to get hands on. There are two options: Join a team and build an application of your choice Work on a lab or tutorial James Senior and I kicked off the fun with the first Web Camp in Toronto a few weeks ago. It was sold out, lots of fun, and by all accounts a great way to spend two days. I’m really enthusiastic about the format. Rather than just listening to speakers and then forgetting everything in a few days, attendees actually build something of their choice. They get an opportunity to pitch projects they’re interested in, form teams, and build it – getting experience with “real world” problems, with all the help they need from experienced developers. James got help on the second day practical part from the good folks that run Startup Weekend. Startup Weekend is a fantastic program that gathers developers together to build cool apps in a weekend, so their input on how to organize successful teams for weekend projects was invaluable. Nick Seguin joined us in Toronto, and in addition to making sure that everything flowed smoothly, he just added a lot of fun and excitement to the event, reminding us all about how much fun it is to come up with a cool idea and just build it. In addition to the Toronto camp, I’ll be at the Mountain View, London, Munich, and New York camps over the next month. London is sold out, but the rest still have space available, so come join us! Here’s the full list, with the ones I’ll be at bolded because - you know - it’s my blog. The the whole speaker list is great, including Scott Guthrie, Scott Hanselman, James Senior, Rachel Appel, Dan Wahlin, and Christian Wenz. Toronto May 7-8 (James Senior and I were thrown out on our collective ears) Moscow May 19 Beijing May 21-22 Shanghai May 24-25 Mountain View May 27-28 (I’m speaking with Rachel Appel) Sydney May 28-29 Singapore June 04-05 London June 04-05 (I’m speaking with Christian Wenz – SOLD OUT) Munich June 07-08 (I’m speaking with Christian Wenz) Chicago June 11-12 Redmond, WA June 18-19 New York June 25-26 (I’m speaking with Dan Wahlin) Come say hi!

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Maria Forney

  Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Michelle Kimihira

  By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Oracle Enterprise Manager 11g is Here!

  - by chung.wu

  We hope that you enjoyed the launch event. If you missed it, you may still watch it via our on demand webcast, which is being produced and will be posted very shortly. 11gR1 is a major release of Oracle Enterprise Manager, and as one would expect from a big release, there are many new capabilities that appeal to a broad set of audience. Before going into the laundry list of new features, let's talk about the key themes for this release to put things in perspective. First, this release is about Business Driven Application Management. The traditional paradigm of component centric systems management simply cannot satisfy the management needs of modern distributed applications, as they do not provide adequate visibility of whether these applications are truly meeting the service level expectations of the business users. Business Driven Application Management helps IT manage applications according to the needs of the business users so that valuable IT resources can be better focused to help deliver better business results. To support Business Driven Application Management, 11gR1 builds on the work that we started in 10g to provide better support for user experience management. This capability helps IT better understand how users use applications and the experience that the applications provide so that IT can take actions to help end users get their work done more effectively. In addition, this release also delivers improved business transaction management capabilities to make it faster and easier to understand and troubleshoot transaction problems that impact end user experience. Second, this release includes strengthened Integrated Application-to-Disk Management. Every component of an application environment, from the application logic to the application server, to database, host machines and storage devices, etc... can affect end user experience. After user experience improvement needs are identified, IT needs tools that can be used do deep dive diagnostics for each of the application environment component, analyze configurations and deploy changes. Enterprise Manager 11gR1 extends coverage of key application environment components to include full support for Oracle Database 11gR2, Exadata V2, and Fusion Middleware 11g. For composite and Java application management, two key pieces of technologies, JVM Diagnostic and Composite Application Monitoring and Modeler, are now fully integrated into Enterprise Manager so there is no need to install and maintain separate tools. In addition, we have delivered the first set of integration between Enterprise Manager Grid Control and Enterprise Manager Ops Center so that hardware level events can be centrally monitored via Grid Control. Finally, this release delivers Integrated Systems Management and Support for customers of Oracle technologies. Traditionally, systems management tools and tech support were separate silos. When problems occur, administrators used internally deployed tools to try to solve the problems themselves. If they couldn't fix the problems, then they would use some sort of support website to get help from the vendor's support staff. Oracle Enterprise Manager 11g integrates problem diagnostic and remediation workflow. Administrators can use Oracle Enterprise Manager's various diagnostic tools to begin the troubleshooting process. They can also use the integrated access to My Oracle Support to look up solutions and download software patches. If further help is needed, administrators can open service requests from right within Oracle Enterprise Manager and track status update. Oracle's support staff, using Enterprise Manager's configuration management capabilities, can collect important configuration information about customer environments in order to expedite problem resolution. This tight integration between Oracle Enterprise Manager and My Oracle Support helps Oracle customers achieve a Superior Ownership Experience for their Oracle products. So there you have it. This is a brief 50,000 feet overview of Oracle Enterprise Manager 11g. We know you are hungry for the details. We are going to write about it in the coming days and weeks. For those of you that absolutely can't wait to find out more, you may download our software to try it out today. In fact, for the first time ever, the initial release of Oracle Enterprise Manager is available for both 32 and 64 bit Linux. Additional O/S ports will arrive in the coming weeks. Please stay tuned on the Oracle Enterprise Manager blog for additional updates.

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• Visual Studio 2010 SP1

  - by ScottGu

  Last week we shipped Service Pack 1 of Visual Studio 2010 and the Visual Studio Express Tools.  In addition to bug fixes and performance improvements, SP1 includes a number of feature enhancements.  This includes improved local help support, IntelliTrace support for 64-bit applications and SharePoint, built-in Silverlight 4 Tooling support in the box, unit testing support when targeting .NET 3.5, a new performance wizard for Silverlight, IIS Express and SQL CE Tooling support for web projects, HTML5 Intellisense for ASP.NET, and more.  TFS 2010 SP1 was also released last week, together with a new TFS Project Server Integration Pack and Load Test Feature Pack.  Brian Harry has a good blog post about the TFS updates here. VS 2010 SP1 Download Click here to download and install SP1 for all versions of Visual Studio (including express).  This installer examines what you have installed on your machine, and only downloads the servicing downloads necessary to update them to SP1.  The time it takes to download and update will consequently depend on what all you have installed.  Jon Galloway has a good blog post on tips to speed up the SP1 install by uninstalling unused components. Web Platform Installer Bundles In addition to the core VS 2010 SP1 installer, we have also put together two Web Platform Installer (WebPI) bundles that automate installing SP1 together with additional web-specific components: VS 2010 SP1 WebPI Bundle Visual Web Developer 2010 SP1 WebPI Bundle The above WebPI bundles automate installing: VS 2010/VWD 2010 SP1 ASP.NET MVC 3 (runtime + tools support) IIS 7.5 Express SQL Server Compact Edition 4.0 (runtime + tools support) Web Deployment 2.0 Only the components that are not already installed on your machine will be downloaded when you use the above WebPI bundles.  This means that you can run the WebPI bundle at any time (even if you have already installed SP1 or ASP.NET MVC 3) and not have to worry about wasting time downloading/installing these components again. Earlier this year I did two posts that discussed how to use IIS Express and SQL CE with ASP.NET projects in SP1.  Read the below posts to learn more about how to use them after you run the above bundles: Visual Studio 2010 SP1 and IIS Express Visual Studio 2010 SP1 and SQL CE for ASP.NET The above feature additions work with any web project type – including both ASP.NET Web Forms and ASP.NET MVC. Additional SP1 Notes Two additional notes about VS 2010 SP1: 1) One change we made between RTM and SP1 is that by default Visual Studio now uses software rendering instead of hardware acceleration when running on Windows XP.  We made this change because we’ve seen reports of (often inconsistent) performance issues caused by older video drivers.  Running in software mode eliminates these and delivers consistent speeds.  You can optionally re-enable hardware acceleration with SP1 using Visual Studio’s Tools->Options menu command – we did not remove support for HW acceleration on XP, we simply changed the default setting for it.  Jason Zander has written more details on the change and how to re-enable HW acceleration inside VS here. 2) We have discovered an issue where installing SP1 can cause TSQL intellisense within SQL Server Management Studio 2008 R2 to stop working (typing still works – but intellisense doesn’t show up).  The SQL team is investigating this now and I’ll post an update on how to fix this once more details are known.  Hope this helps, Scott P.S. I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Launch Webcast Q&A: Oracle WebCenter Suite 11g - The Platform for the Modern User Experience

  - by howard.beader(at)oracle.com

  Did you have a chance to watch the Oracle WebCenter Suite 11g Launch Webcast yet? Andy MacMillan presented some great information on the webcast and answered quite a few of your questions in the Q&A session as well. For your reading pleasure we have captured a number of the questions and answers and they are summarized below: Question: Can you tell me what should our Portal strategy be for integrating and extending our Oracle enterprise applications? Answer: We recommend that you look at this in two steps, the first would be to ensure that you have a good understanding of our common user experience architecture. Internally our product teams at Oracle are already investing in this quite heavily today for Fusion Applications and this is driving natural convergence from a UX strategy standpoint. The second step would be to look at how best to componentize the back office applications so that the business users across your organization can take advantage of these -- don't make it just about putting a new skin on top of what you already have from an application standpoint, instead look at how best to embed the social computing capabilities as part of the solution for your business users. Question: We are currently using the BEA WebLogic Portal now, should we stay on WLP or should we be looking at moving to WebCenter or when should we move to WebCenter? Answer: Our strategy has been called "Continue & Converge", this theme means that you can continue to use WebLogic or Plumtree portals until your organization is ready to move to WebCenter and in the mean time you can continue to deploy what you need to in your organization of WLP or WCI Portals with the full support of Oracle. In addition WebCenter Services can be leveraged for social computing to complement what you are already doing today and enable your organization to take advantage of some of the latest and greatest social computing capabilities. We have migration scripts and conversion capabilities available as well as programs where Oracle can help you evaluate your options to decide how best to move forward. WebCenter provides the best of the best capabilities and will enable you to take advantage of new capabilities that may not exist in your current portal today. In the end though it's up to you as a customer as to when you want to make the transition to Oracle WebCenter Suite. Question: Can you tell me how is Oracle leveraging WebCenter internally and for its Application and Middleware product UX strategies? Answer: Internally, Oracle is leveraging WebCenter for our employees and thus far we are seeing significant updates with our users taking advantage of the business activity streams, team spaces and collaboration capabilities. From a product strategy standpoint, our product teams are taking advantage of the common user experience architecture and leveraging WebCenter to provide social and collaborative capabilities to the Oracle Applications and providing new types of composite applications with what is coming with Fusion Applications. WebCenter also provides a common user experience across all the products in the Oracle Fusion Middleware family as well. Question: Our organization is currently using SharePoint, but we are also an Oracle Applications customer, how should we be thinking about WebCenter as we move forward? Answer: Great question. Typically, we are seeing organizations using SharePoint for its core use cases of small team collaboration and file server replacement. WebCenter can connect to SharePoint as a content source to feed into WebCenter quite easily and it leverages the robust Oracle ECM product under WebCenter as well. In addition, SharePoint team sites can be connected to WebCenter utilizing our SharePoint connector. With Oracle WebCenter though, we are really targeting business users and enterprise applications, thus affecting positive change on the processes that drive the business to improve productivity across your organization. Question: Are organizations today using WebCenter as a Web platform for externally facing public websites? Answer: Yes, we are seeing a convergence around web content management and portal types of websites with customers converting them from just broadcasting content to making it a much richer personalized experience and also exposing back-office applications as well. Web Content Management capabilities are already embedded in WebCenter so that organizations can take advantage now of the benefits a personalized web experience provides for your customers. This is simply a short summary of a few of the questions addressed on the webcast, please tune in now to learn more about Oracle WebCenter, the user experience platform for the enterprise and the web! The Oracle WebCenter Suite 11g Launch Webcast can be found here

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• TiVo Follow-up&hellip;Training Opportunities

  - by MightyZot

  A few posts ago I talked about my experience with TiVo Customer Service. While I didn’t receive bad service per se, I felt like the reps could have communicated better. I made the argument that it should be just as easy to leave a company as it is to engage with a company, even though my intention is to remain a TiVo fan. I worked for DataStorm Technologies in the early 90s. I pointed out to another developer that we were leaving files behind in our installations. My opinion was that, if the customer is uninstalling our application, there should be no trace of it left after uninstall except for the customer’s data. He replied with, “screw ‘em. They’re leaving us. Why do we care if we left anything behind?” Wow. Surely there is a lot of arrogance in that statement. Think about this…how often do you change your services, devices, or whatever?  Personally, I change things up about once every two or three years. If I don’t change things up, I at least think about it. So, every two or three years there is an opportunity for you (as a vendor or business) to sell me something. (That opportunity actually exists all the time, because there are many of these two or three year periods overlapping.) Likewise, you have the opportunity to win back my business every two or three years as well. Customer service on exit is just as important as customer service during engagement because, every so often, you have another chance to gain back my loyalty. If you screw that up on exit, your chances are close to zero. In addition, you need to consider all of the potential or existing customers that are part of or affected by my social organizations. “Melissa” at TiVo gave me a call last week and set up some time to talk about my experience. We talked yesterday and she gave me a few moments to pontificate about my thoughts on the importance of a complete customer experience. She had listened to my customer support calls and agreed that I had made it clear that I intended to remain a TiVo customer even though suddenLink is handling my subscription. She said that suddenLink is a very important partner for them and, of course, they want to do everything they can to support TiVo / suddenLink customers.  “Melissa” also said that they had turned this experience into a training opportunity for the reps involved. I hope that is true, because that “programmer arrogance” that I mentioned above (which was somewhat pervasive back then) may be part of the reason why that company is no longer around. Good job “Melissa”!  And, like I said, I am still a TiVo fan. In fact, we love our new TiVo and many of the great new features. In addition, if you’re one of the two people that read these posts, please remember that these are just opinions. Your experiences may be, and likely will be, completely unique to you.

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• Common business drivers that lead to creating and sustaining a project

  Common business drivers that lead to creating and sustaining a project include and are not limited to: cost reduction, increased return on investment (ROI), reduced time to market, increased speed and efficiency, increased security, and increased interoperability. These drivers primarily focus on streamlining and reducing cost to make a company more profitable with less overhead. According to Answers.com cost reduction is defined as reducing costs to improve profitability, and may be implemented when a company is having financial problems or prevent problems. ROI is defined as the amount of value received relative to the amount of money invested according to PayperclickList.com.  With the ever increasing demands on businesses to compete in today’s market, companies are constantly striving to reduce the time it takes for a concept to become a product and be sold within the global marketplace. In business, some people say time is money, so if a project can reduce the time a business process takes it in fact saves the company which is always good for the bottom line. The Social Security Administration states that data security is the protection of data from accidental or intentional but unauthorized modification, destruction. Interoperability is the capability of a system or subsystem to interact with other systems or subsystems. In my personal opinion, these drivers would not really differ for a profit-based organization, compared to a non-profit organization. Both corporate entities strive to reduce cost, and strive to keep operation budgets low. However, the reasoning behind why they want to achieve this does contrast. Typically profit based organizations strive to increase revenue and market share so that the business can grow. Alternatively, not-for-profit businesses are more interested in increasing their reach within communities whether it is to increase annual donations or invest in the lives of others. Success or failure of a project can be determined by one or more of these drivers based on the scope of a project and the company’s priorities associated with each of the drivers. In addition, if a project attempts to incorporate multiple drivers and is only partially successful, then the project might still be considered to be a success due to how close the project was to meeting each of the priorities. Continuous evaluation of the project could lead to a decision to abort a project, because it is expected to fail before completion. Evaluations should be executed after the completion of every software development process stage. Pfleeger notes that software development process stages include: Requirements Analysis and Definition System Design Program Design Program Implementation Unit Testing Integration Testing System Delivery Maintenance Each evaluation at every state should consider all the business drivers included in the scope of a project for how close they are expected to meet expectations. In addition, minimum requirements of acceptance should also be included with the scope of the project and should be reevaluated as the project progresses to ensure that the project makes good economic sense to continue. If the project falls below these benchmarks then the project should be put on hold until it does make more sense or the project should be aborted because it does not meet the business driver requirements.   References Cost Reduction Program. (n.d.). Dictionary of Accounting Terms. Retrieved July 19, 2009, from Answers.com Web site: http://www.answers.com/topic/cost-reduction-program Government Information Exchange. (n.d.). Government Information Exchange Glossary. Retrieved July 19, 2009, from SSA.gov Web site: http://www.ssa.gov/gix/definitions.html PayPerClickList.com. (n.d.). Glossary Term R - Pay Per Click List. Retrieved July 19, 2009, from PayPerClickList.com Web site: http://www.payperclicklist.com/glossary/termr.html Pfleeger, S & Atlee, J.(2009). Software Engineering: Theory and Practice. Boston:Prentice Hall Veluchamy, Thiyagarajan. (n.d.). Glossary « Thiyagarajan Veluchamy’s Blog. Retrieved July 19, 2009, from Thiyagarajan.WordPress.com Web site: http://thiyagarajan.wordpress.com/glossary/

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• It was worth the wait… Welcome Oracle GoldenGate 11g Release 2

  - by Irem Radzik

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} It certainly was worth the wait to meet Oracle GoldenGate 11gR2, because it is full of new features on multiple fronts. In fact, this release has the longest and strongest list of new features in Oracle GoldenGate’s history. The new release brings GoldenGate closer to the Oracle Database while expanding the support for global implementations and heterogeneous systems. It is more secure, more flexible, and faster. We announced the availability of Oracle GoldenGate 11gR2 via a press release. If you haven’t seen it yet, please check it out. As covered in this announcement, there are a variety of improvements in the product: Integrated Capture for Oracle Database: brings Oracle GoldenGate’s Capture process closer to the Oracle Database engine and enables support for Advanced Compression among other benefits. Enhanced Conflict Detection & Resolution, speeds and simplifies the conflict detection and resolution process for Active-Active deployments. Globalization, meaning Oracle GoldenGate can be deployed for databases that use multi-byte/Unicode character sets. Security and Performance Improvements, includes support Federal Information Protection Standard (FIPS). Increased Extensibility by kicking off actions based on an event record in the transaction log or in the Trail file. Integration with Oracle Enterprise Manager 12c , in addition to the Oracle GoldenGate Monitor product. Expanded Heterogeneity, including capture from IBM DB2 for i on iSeries (AS/400) and delivery to Postgres We will explain these new features in more detail at our upcoming launch webcast: Harness the Power of the New Release of Oracle GoldenGate 11g- (Sept 12 8am/10am PT) In addition to learning more about these new features, the webcast will allow you to ask your questions to product management via live Q&A section. So, I hope you will not miss this opportunity to explore the new release of Oracle GoldenGate 11g and see how it can deliver enterprise-class real-time data integration solutions.. I look forward to a great webcast to unveil GoldenGate’s new capabilities.

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• Some thoughts on email hosting for one’s own domain

  - by jamiet

  I have used the same email providers for my own domains for a few years now however I am considering moving over to a new provider. In this email I’ll share my current thoughts and hopefully I’ll get some feedback that might help me to decide on what to do next. What I use today I have three email addresses that I use primarily (I have changed the domains in this blog post as I don’t want to give them away to spammers): [email protected] – My personal account that I give out to family and friends and which I use to register on websites [email protected]  - An account that I use to catch email from the numerous mailing lists that I am on [email protected] – I am a self-employed consultant so this is an account that I hand out to my clients, my accountant, and other work-related organisations Those two domains (jtpersonaldomain.com & jtworkdomain.com) are both managed at http://domains.live.com which is a fantastic service provided by Microsoft that for some perplexing reason they never bother telling anyone about. It offers multiple accounts (I have seven at jtpersonaldomain.com though as already stated I only use two of them) which are accessed via Outlook.com (formerly Hotmail.com) along with usage reporting plus a few other odds and sods that I never use. Best of all though, its totally free. In addition, given that I have got both domains hosted using http://domains.live.com I can link my various accounts together and switch between them at Outlook.com without having to login and logout: N.B. You’ll notice that there are two other accounts listed there in addition to the three I already mentioned. One is my mum’s account which helps me provide IT support/spam filtering services to her and the other is the donation account for AdventureWorks on Azure. I find that linking feature to be very handy indeed. Finally, http://domains.live.com is the epitome of “it just works”. I set up jtworkdomain.com at http://domains.live.com over three years ago and I am pretty certain I haven’t been back there even once to administer it. Proposed changes OK, so if I like http://domains.live.com so much why am I considering changing? Well, I earn my corn in the Microsoft ecosystem and if I’m reading the tea-leaves correctly its looking increasingly likely that the services that I’m going to have to be familiar with in the future are all going to be running on top of and alongside Windows Azure Active Directory and Office 365 respectively. Its clear to me that Microsoft’s are pushing their customers toward cloud services and, like it or lump it, data integration developers like me may have to come along for the ride. I don’t think the day is too far off when we can log into Windows Azure SQL Database (aka SQL Azure), Team Foundation Service, Dynamics etc… using the same credentials that are currently used for Office 365 and over time I would expect those things to get integrated together a lot better – that integration will be based upon a Windows Azure Active Directory identity. This should not come as a surprise, in my opinion Microsoft’s whole enterprise play over the past 15 or 20 years can be neatly surmised as “get people onto Windows Server and Active Directory then upsell from there” – in the not-too-distant-future the only difference is that they’re trying to do it in the cloud. I want to get familiar with these services and hence I am considering moving jtworkdomain.com onto Office 365. I’ll lose the convenience of easily being able to switch to that account at Outlook.com and moreover I’ll have to start paying for it (I think it’ll be about fifty quid a year – not a massive amount but its quite a bit more than free) but increasingly this is beginning to look like a move I have to make. So that’s where my head is at right now. Anyone have any relevant thoughts or experiences to share? Please let me know in the comments below. @Jamiet

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• Windows Azure Mobile Services Updates Keep Coming

  - by Clint Edmonson

  Some exciting new Windows Azure Mobile Services features were delivered to production this week. The highlights include: iPhone and iPad connectivity support via a new iOS SDK Integrated Authentication so developers can configure user authentication via Microsoft Account, Facebook, Twitter, and Google. New server-side Mobile Service script modules Access to Structured Storage, Windows Azure Blob, Table, Queues, and ServiceBus Email services through partnership with SendGrid SMS & voice services through partnership with Twilio Mobile Services hosting expanded to west coast US The iOS SDK I’m excited to share that we've announced the release of an under-development iOS client SDK for Windows Azure Mobile Services. The iOS SDK joins the Windows 8 SDK launched with Windows Azure Mobile Services as well as client SDKs released by Xamarin for MonoTouch and MonoDroid.  The native iOS SDK is for developers programming in Objective-C on the iPhone and iPad platforms. The SDK gives developers the same level of access to data storage using dynamic schematization that is available for Windows 8. Also, iOS applications can use the same authentication options available in Mobile Services. While full iOS support is still in development, the libraries are currently available on GitHub. There’s a great getting started tutorial to walk you through building a simple iOS “Todo List” app that stores data in Windows Azure.  These additional tutorials explore how to use the iOS client libraries to store data and authenticate users: Get Started with data in Mobile Services for iOS Get Started with authentication in Mobile Services for iOS What’s New in Authentication Available to both iOS and Windows 8 developers, Mobile Services has expanded its authentication options.  Developers can now use Microsoft, Facebook, Twitter, and Google authentication. Similar to using Microsoft accounts for authentication, developers must sign up and through Facebook, Twitter, or Google's developer portal in order to authenticate through them.  These tutorials walk through how to register your Mobile Service with an identity provider: How to register your app with Microsoft Account How to register your app with Facebook How to register your app with Twitter How to register your app with Google And these tutorials walk through authenticating against Mobile Services: Get started with authentication in Mobile Services for Windows Store (C#) Get started with authentication in Mobile Services for Windows Store (JavaScript) Get started with authentication in Mobile Services for iOS What’s New in Mobile Service Scripts Some great new functionality is now available in the Mobile Service script layer.  These server side scripts are triggered off of any CRUD operation on a Mobile Service's table and can already handle doing data and query validation, filtering, web requests and more.  Today, the Azure SDK module is now available to these scripts giving them access to blob storage, service bus, table storage.  Check out the new tutorials on the Windows Azure Node.js developer center to learn more about working with Blob, Tables, Queues and Service Bus using the azure module. In addition, SendGrid and Twilio are now available via modules that can be called from the scripts as well.  This gives developers the ability to send emails (SendGrid) or SMS text messages (Twilio) whenever a script is fired.  Windows Azure customers receive a special offer of 25,000 free emails per month from SendGrid and 1000 free text messages from Twilio. Expanded Data Center Availability In addition to Mobile Services being available in our US East data center, they can now be spun up in US West. The above features are all now live in production and are available to use immediately.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using Mobile Services today. The Windows Azure Mobile Developer Center has been updated with new tutorials that cover these new features in detail. And don’t forget - Windows Azure Mobile Services are still free for your first ten applications running on shared compute instances. Stay tuned to my twitter feed for Windows Azure announcements, updates, and links: @clinted

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