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  • Hard drive had reallocated sectors...but now it magically doesn't! Can I trust it?

    - by rob
    Last week my SMART diagnostics utility, CrystalDiskInfo, reported that the external hard drive that I was saving my backups to had suddenly reported 900+ reallocated sectors. I double-checked to confirm, then ordered a replacement drive. I spent all of this week copying data from that drive to the new drive. But toward the end of the copy, something peculiar happened. CrystalDiskInfo popped up an alert that the reallocated sector count had gone back down to 0. I know that when SMART detects a read error on a block, it adds that block to the current pending reallocation list. If it subsequently is successfully written or read later, it is removed from the list and assumed to be fine, but if a subsequent write fails, it is marked bad and added to the reallocated sector count. What concerns me most is that I've never read anywhere that a sector can be recovered as "good" after it has been marked as a bad sector and remapped. I've just finished running an extended SMART diagnostic, and it found no surface errors. Now I'm doubtful that the manufacturer will honor a warranty claim if the SMART info does not report any problems. Has anyone had this happen? If so, then is the drive, indeed, okay, or should I be concerned about an imminent failure?

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  • Windows 7 Not Starting and System Repair Not Loading

    - by Mark
    I have a Dell Inspiron 1545 running Windows 7 When turning on my PC I keep receiving a black screen with the option to use System Repair or Start Normally. Both options lead me to the System Repair background except no matter how long I wait the system restore options never show up. Choosing F8 and running all of the options including safe mode encounters the same result above. I tried to to use 2 system recovery disks 32x and 64x I downloaded and both lead to similiar results. When I choose System Repair running from the disk the System Repair Question asking to select a language pops ups but after this no matter how long I wait no other options appear. Next after restarting and selecting F8 (after hitting f12 and running from CD) I choose 'Run From Safe Mode with Command Prompt' I am able to run all of the options from System Restore with differing results: Startup Repair: Choosing this ends up in system repair indefinitely (left running 12 hrs) System Restore: Does Nothing. PC thinks for a second and then stops. When selecting ShutDown I see an error message stating there are no restore points. System Image Recovery: Service Cannot be started in Safe Mode Windows Memory Diagnostic: Runs test but then leads to system repair background which never loads system repair Command Prompt: chkdsk /r -Cannot Lock Current Drive...write protected. chkdsk /f -Cannot Lock Current Drive...write protected. bootcfg - Cannot open Boot.Ini file bootcfg - Ran all 3 (rebuildBcd, FixMbr and Fixboot) but PC still goes to System Repair background with no repair options popping up upon restart (without recovery CD). I'm on the verge of purchasing a boot utility disk for $50 unless there is anything else short of "take it to a computer shop" that somebody can suggest I try.

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  • 2008 Sever Randomly reboots.

    - by Jeff
    I'm out of ideas here. We have a 2008 Server that keeps rebooting 2-3 times a day at completely random times with an "Unexpected Shutdown" event. There are no Dumps, no events leading to it just like it loses power then comes back online. I ran a Diagnostic of the power supply and it has had continuous power for months. In addition, the temperature of the processors are maxing out at 40 degrees Celsius. Anyone have any ideas how to figure out why this is restarting all the time? This is a DMZed Web server so it doesn't do too much process wise. Here are the specs: Host Name: ~~~ OS Name: Microsoft Windows Server 2008 R2 Standard OS Version: 6.1.7600 N/A Build 7600 OS Manufacturer: Microsoft Corporation OS Configuration: Standalone Server OS Build Type: Multiprocessor Free Registered Owner: Windows User Registered Organization: Product ID: ~~~ Original Install Date: 5/27/2010, 4:25:47 PM System Boot Time: 2/14/2011, 5:35:01 PM System Manufacturer: HP System Model: ProLiant DL380 G6 System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel ~1586 Mhz BIOS Version: HP P62, 8/16/2010 Windows Directory: C:\Windows System Directory: C:\Windows\system32 Boot Device: \Device\HarddiskVolume1 System Locale: en-us;English (United States) Input Locale: en-us;English (United States) Time Zone: (UTC-05:00) Eastern Time (US & Canada) Total Physical Memory: 4,086 MB Available Physical Memory: 2,775 MB Virtual Memory: Max Size: 8,170 MB Virtual Memory: Available: 6,691 MB Virtual Memory: In Use: 1,479 MB Page File Location(s): C:\pagefile.sys

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  • How to recover a Linksys WRT54GL router that has a blinking green power LED and no response from the

    - by Peter Mounce
    I was flashing the router with the Tomato firmware, but something went wrong; I'm not sure what. Now, the router responds to ping at 192.168.1.1 (my Mac's on a static IP 192.168.1.21), but the web-interface doesn't come up. I have read that this situation is recoverable in a [couple of places][2], but I haven't been having much success and so I wondered whether anyone could help. From my Mac (OSX 10.5) I have tried to tftp a new vanilla-Linksys firmware to the router and reboot; according to the trace, this sends it but the router behaves no differently after a reboot. I've read that if boot_wait is turned on, I'll have an easier time, but I haven't been able to find any instructions that tell me how I can tell whether I did this or not (I don't think I have, but I might have, when I tinkered the first time months ago - the router has worked since then, though). I have found a couple of references to [something called JTAG][3], which seems like some kind of [homebrew diagnostic cable thing][4], but that's a little beyond my ken. Happy to try it, with muppet-level instructions, though (I do software, not hardware!). So, I'm at a bit of a loss, really, and wondered whether anyone could provide me with the route (ha. ha.) out of this mess? Hm, I can't post all the links I wanted to until I have some more reputation.

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  • Software Diagnostics Tool recommendations for Debugging a Windows 8 freeze

    - by Stuart
    I've had my HP Pavillion dv6 laptop since last November - and it has had 8GB RAM and a 256GB Crucial M4 SSD installed since the start. I use it for software development and it's had a Windows 8 RTM installation since early September. Yesterday I had to give a presentation at a customer site - so used Powerpoint for the first time since installing Win8... since that point my machine has 'frozen' every 2 hours or so after startup. There doesn't seem to be any easy to see reason behind the freeze - the system just freezes, even if I have left it idle with just a desktop there. My immediate suspicion is that the SSD is the mostly likely cause of the problem. I've looked at some of the questions on here - e.g. How do I troubleshoot hardware issues related to a computer freeze/crash? - but don't really want to start taking my laptop apart. Another suspicion is that this might be related to the WiFi adapter (Broadcom 802.11n) since I have noticed that this doesn't seem to play perfectly with things like Hyper-V in Win8. Can anyone recommend any software diagnostic tools that I can run in order to evaluate the health of the SSD or of other parts of the system? Thanks Stuart P.S. I doubt Powerpoint is the cause of this, but I may use it as an excuse never to use it again... More realistically perhaps something got damaged during travel to the customer site?

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  • BSOD: PFN_LIST_CORRUPT and IRQ_NOT_LESS_OR_EQUAL

    - by David Lively
    I built a desktop about a year ago that has, until a few weeks ago, been running without a hitch using Windows 7 Ultimate. Recently, the PC started occasionally rebooting with a blue screen indicating a "PFN_LIST_CORRUPT" error. Also, I've seen at least once the error IRQ_NOT_LESS_OR_EQUAL. I seem to remember temporarily connecting an internal DVD burner about the same time this happened. I burned a DVD for another machine and promptly removed the drive. Yesterday, I reformatted the drive and installed Win7 Ultimate x64. During the first install, the PFN_LIST_CORRUPT bluescreen reared its ugly head again. A second install attempt completed with no errors. The fact that this error happened during a clean install leads me to believe that this is not a driver or OS issue. I also ran the memory diagnostic from the Win7 32-bit install DVD. It completed both passes with no errors. Periodically, the screen will flicker, as if explorer or the video are resetting. In the event log, I see a series of 8 or so errors indicating that some services unexpectedly stopped, and were apparently reset. These include an HID service and some others (I don't have a list in front of me). The PC is a Phenom X2 3 Ghz with a 500GB Seagate drive, 4GB of Corsair XMS2 cm2x2048-6400c5c. Anyone know what would suddenly cause a couple of sticks of RAM to go bad?

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  • Constant crashes in windows 7 64bit when playing games

    - by yx
    I've tried everything I can possibly think of in trying to fix this problem and I'm totally out of ideas, so any help would be appreciated: The problem: whenever I fire up a game, it works for a short while with no problems and then it would crash. Either its a hard crash, forcing me to reboot, or windows would report that the display driver has stopped working and recovered. Here is a list of things I've already tried: Drivers - tried the latest drivers (catalyst 9.12) as well as the stock drivers that came with the video card. Also have the latest BIOS/chipset Memtest - Ran Memtest86+ overnight, had no problems, the windows diagnostic tool also does not find any problems. Overheating - Video card/cpu temperatures are well below peak (42 and 31 Celsius receptively) PSU Voltage - CPUID shows that the voltage levels are all above what they should be. The PSU itself is only roughly 16 months old and is a good model. HDD - No errors when checked GPU - Brand new (replaced previous card since I thought it was the problem, apparently not) Overclocking - Everything is at stock levels, memory voltage is set to manufacturer's standard Specs: Motherboard: ASUS P5Q Pro CPU: Core 2 Duo E8400 3.0 ghz OS: Windows 7 home premium 64 bit Memory: Mushkin Enhanced 4GB DDR2 GPU: Sapphire HD 5850 1GB PSU: SeaSonic M12 600W ATX12V DirectX: DX11 Event Viewer after a crash always has these logged: A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor ID: 1 The details view of this entry contains further information. A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor ID: 0 The details view of this entry contains further information. A previous card that I had (4850x2) also had these errors, so I changed video cards, but the same thing is happening.

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  • Bandwidth Suggestion

    - by Campo
    I have been asked to analyze the bandwidth usage of a company and make a recommendation for upgrading their Internet connection(s). Here is the layout 3 DLS lines so it is 3x(6 Down, 1 Up Each) into a load balancer out to the office's network. 30 VOIP phones run on a T1 (1.5 Down, 1.5 Up) The users at the company are heavily uploading. It is my suspicion that the issue in slowdown is being cause by multiple people uploading and others not being able to get requests out for even simple http requests. My initial idea is to get them a fiber line with a 10 down and 10 up. What do others think on this plan? Will that be enough to host their network traffic? What do I do about the VOIP line afterward? The fiber is expensive and I know the T1 does a great job for their VOIP so I do not want to suggest a DSL line because I know it may not be sufficient. I would also like to save them some money if I can. Maybe even get a faster fiber line and forgo the T1. Though I know their load balance/switch can only handle 20MB/S throughput. Looking for some confirmation/suggestions on my plan. I am planning on going in to get some real diagnostic numbers. Any suggestions on software to use for that? Preferably Windows software.

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  • I am looking for a tool to measure or detect "unresponsiveness" of a desktop PC

    - by Tom H
    I have a client that provides some server systems to a hospital, and a support ticket was raised that the desktop application was hanging waiting for the server. We did some extensive testing and its pretty clear that the server is responsive, and the network is fine, and that the problem is on the client end. (no requests are received during the hang etc...) We take a look at the desktop machines and they should be fine, so we raise tickets with the software vendor who says that it must be the hardware, the hardware company says that it is the software, etc etc Anyway, so talking to the nurses, they say that these machines often "hang" for 30 seconds at a time, and sometimes during important moments where they need to get data for a patient who is unwell, such as charts and status. So I want to stick a client on these machines that would be able to detect arbitrary "unresponsiveness" of the keyboard/mouse and log that for analysis later. Obviously I am wary to suggest some application that takes resources and makes the problem even worse, so I would interested to see any tools that would detect these (is it correct to say that the keyboard interrupts are being discarded?) scenarios by looking for the OS discarding the interrupts, or whatever is appropriate here. so go on then serverfault, here is your chance to save a life.... ;-) Edit: I am starting to think that some of the tools associated with real time systems might be appropriate, at least as a diagnostic.

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  • Sony PMB causing failure to load Windows 7 Pro 64-bit normally or even Safe Mode

    - by Wesley
    After installing Sony's Picture Motion Browser on my desktop with Windows 7 Pro x64, it always goes to Startup Repair due to Windows 7 failing to start. This always happens after I try to install it. I've installed with all unnecessary programs closed and all disk drives and unnecessary usb ports empty. I don't exactly know what is causing the problem. Any ideas? My desktop is an HP m8530f. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01469325&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3740333&lang=en Only upgrades are an HD4350 and a 500W PSU. EDIT: Windows 7 cannot start now. I'm currently running diagnostic tests from the BIOS. EDIT: Here are the problem details. Problem Signature: Problem Event Name: StartupRepairOffline Problem Signature 01: 6.1.7600.16385 Problem Signature 02: 6.1.7600.16385 Problem Signature 03: unknown Problem Signature 04: 21201022 Problem Signature 05: AutoFailover Problem Signature 06: 8 Problem Signature 07: CorruptFile OS Version: 6.1.7600.2.0.0.256.1 Local ID: 1033 CONCLUSION: So, I think Sony PMB may have caused some sort of corruption in the system files. So if you have Windows 7 and plan on installing Sony PMB, find a Vista or XP machine to install on.

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  • Why won't IIS serve my website? - 404 Page Not Found

    - by Giffyguy
    Built a brand new server, with a fresh copy of Windows Server 2003 Enterprise x86 Edition. Installed the .NET Framework 1.1, 2.0, 3.5, and 4.0 Added the "Domain Controller" and "Application Server" roles. Created a new website, pointed it to a local directory: C:\Inetpub\angryoctopus.net\ Added the appropriate headers: angryoctopus.net, www.angryoctopus.net, TCP port 80, all IPs Moved the website content into the local directory. Configured the default document in IIS: Default.aspx Enabled ASP.NET for this website, and set it to the correct version: 2.0.50727 Configured the zone angryoctopus.net in DNS. Tested DNS lookup here to ensure DNS was functional. Opened website in VS 2008 and re-built (and debugged) to ensure the content was functional. I can clearly see that IIS is responding normally, by browsing directly to my server's IP address. Since this does not use the angryoctopus HTTP header, the default website is displayed instead: the "Under Construction" page. And yet, after all of this, angryoctopus.net still returns 404. Does anybody know what could be wrong? What troubleshooting steps have I forgotten? Is there a command-line diagnostic that might provide more information?

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  • Has anyone else experienced page fault crashes with Snow Leopard on MacBook Pro?

    - by BruceMartin
    I bought a Macbook Pro computer on Sept 3rd from MacMall. As I was using it to learn Snow Leopard (this is my first Mac, I am a long time Windows developer), it would crash every one or two hours. After calling Apple support, I dropped it off at the Apple store for diagnostic testing and repair. WhenI picked up the computer from Apple, they told me that it did not crash while they had it. They suspected a software problem, so they had done a fresh install of Snow Leopard for me. At home I went through the start up procedure with the newly installed Snow Leopard. Then I downloaded the iPhone SDK, and the computer crashed again while I was away waiting for the download to finish. I was using a USB mouse, which was the only device attached. No other software installed. I was presented with a dump that mentions terms like "panic", Kernel trap", and "page fault". Does anyone have any idea what this problem might be? I really can not use this MacBook under these circumstances.

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  • Configuring ZenOSS to monitor CPU load

    - by Tom
    I'm trying test out monitoring tools for a network at work with a coworker but neither of us have ever used an sort of monitoring tools before. Currently we are experimenting with ZenOSS and having some difficulties. We want to populate our CPU load graphs because that is one of the primary feature we are looking for in our monitoring tools but we have been unable to populate the graphs with data. So far we have installed the wmipreformance, sqldatasource, wmidatasource, snmpperformance(simple) zenpacks and the machine we are trying to monitor is running Windows XP. We have tried to model the device and everything seems to run and we've tride to add data points to graphs but the only options we recieve for graphs are CPU and Memory. We are able to monitor services, ZenOSS recognizes the make and model of the processor, RAM, and Harddrive and is even giving us metrics on available storage but again, we are looking for performance metrics such as CPU load and Memory utilization. I realize I probably didn't provide a lot of information but that is because we don't have a very good idea of what we are doing and can't find instruction either on the ZenOSS homepage or forums to monitor CPU load. If someone could give us step by step instruction on how to set up CPU load monitoring that would probably be more beneficial to us than a diagnostic of our current setup, but regardless, if I left any important information out and you need it to answer the question, please let me know. Thank you.

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  • Symantec Backup Exec 12 Tape Alert.

    - by Adam
    Every day, I run 5 backups using 6 tapes. Each day, when I run the inventory, I get a tape alert Error. This occurs every day, on the same job. The error is: Job 'Inventory Daily ********' has reported Multiple Tape Alerts on server '******' Please refer to job log *****.xml for more information. When i look at the Job log, the Utility Job Information says: The device has reported the following TapeAlert diagnostic information Information- The library has been manually turned offline and is unavailable for use. Robotic library for device: PV132T 500 Warning - Library security has been compromised. Robotic Library for device: PV132T 500. Critical - The library has detected a inconsistency in its inventory. 1.Redo the library inventory to correct the inconsistency. 2. Restart the operation. Check the applications users manual or hardware users manual for specific instructions on redoing the library inventory. Roboric Library for Device PV132T 500. When I run the same inventory for a second time, the job completes successfully. I am using Symantec Backup Exec 12 running on Windows Server 2008. I am using a Dell Powervault 132T 500 tape drive. If anyone can help me on how to resolve this problem, it would be very much appreciated.

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  • Hardware freeze during disk activity

    - by Thomi
    I built myself a linux-based NAS. It has several drives of various sizes and ages in an LVM configuration, with 800GB or so of data. The data is served using a simple samba server. This was working flawlessly, but after physically moving it, it has developed a strange fault: Whenever I do something on the server to cause disk activity, the entire machine freezes hard. This has the effect of killing any open network connections to the box, and generally making it useless. If I leave the machine for a few minutes it seems to come right again, but obviously this isn't really a solution. There are no error or warning messages in syslog, or the kernel logs. If I power the machine on, and leave it, it runs for several days without locking up. After that time I stopped testing. It doesn't freeze instantly - obviously it doesn't freeze while booting, and I can normally log in via SSH and start poking around in a few log files for a couple of minutes before it dies. My question is: What diagnostic tests can I run to determine the casuse?

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  • Windows 7 BSOD when changing power plan

    - by dd5
    i have a strange problem. When i want to change the power plan on my laptop from High performance to Balanced, Windows freezes and i get bsod. The power plan settings are all default. Laptop specs: - Intel Core i3 330M/350M - Intel® HM55 Express Chipset - DDR3 1066 MHz SDRAM 8GB - ATI Mobility™ Radeon HD5730 1GB DDR3 VRAM - Intel SSD330 128gb - Windows 7 Home premium I've searched the internets but couldnt find a similar issue. BSOD first started when i installed this SSD and stopped when i've updated the chipset controller driver then started again yesterday when i wanted to change the power settings plan.Minidump file here. Any help with this weird issue appriciated, thanks. Edit: - i've ran Memory diagnostic tool, - Intel SSD diagnostics - and updated the firmware to 3.2.1. Non of these steps worked or shown signs of errors - but still got BSOD when changing power plan settings. After analizing the dump file via osronline.com here a first few lines: CRITICAL_OBJECT_TERMINATION (f4) A process or thread crucial to system operation has unexpectedly exited or been terminated. Several processes and threads are necessary for the operation of the system; when they are terminated (for any reason), the system can no longer function. Arguments: Arg1: 0000000000000003, Process Arg2: fffffa8008661b30, Terminating object Arg3: fffffa8008661e10, Process image file name Arg4: fffff800033de270, Explanatory message (ascii) -- Solution -- Provided by Vinayak: After installing the Intel Rapid storage Technology from MajorGeeks, i didn't experience a BSOD since, thank you :)

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  • Windows 7 - Intermittently processes will not close when the app closes

    - by Bill Sambrone
    I have a user I am supporting who has the strangest issue. There are 2 problem applications, Word 2010 and a scanning program called ScandallPro. Intermittently (and at least once a day), she will close an app and the underlying process will not close. Both Word 2010 and this scanning software have all the latest updates. There is another user who has the same software that does not have this problem, and has identical hardware. I have formatted and rebuilt the computer for the user who is having the problems. After the rebuild, the machine was fine for a day but the scanning software continues to intermittently keep the process running even after it is closed. This is a problem because she cannot open a new instance of it while the process is still running. There is a boatload of line of business software on this machine, all of which she needs. I believe the Word 2010 issue is due to a misbehaving add-in (there are 2 add-ins, neither of which seem stable), and I think my best bet is to work with the add-in vendor on it. The scanning program staying open is isolated to this 1 user. The only difference between her machine and the other user is that she has Quickbooks, RoboForm, and Adobe Acrobat X Pro. Any ideas of what can be causing this, or other diagnostic steps to try?

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  • SQL Server log backups "stalling"

    - by MattK
    I have interited a box running SQL Server 2008 and Windows 2003, and have had a few events where largeish (35GB) log backups "stall", both before and after the installation of SQL 2008 SP1. The server log ships to a standby, so regular log backups are taken at 15 minute intervals. However, after an index reorg causes the log to grow to about 35GB (on a DB with about 17GB of data), the next log backup runs to ~95% completion, then seems to stop. The process shows as suspended, with a wait state of BACKUPIO. CPU, read, and write activity on the SPID also does not change, and the process stays in this state for hours, when normally a backup of this size should complete in about 20 minutes. This server has a single RAID-1 volume, thus the source database files and destination backup files are on the same volume. However, I cannot determine if another process is blocking the backup. The backup SPID cannot be killed, and the only way to terminate the log backup and clear the lock on the backup file is to cycle the SQL Server service. There was one event where the backup terminated completely, with an error that another process had locked the backup file, but no details about what that process was. Can anyone suggest a cause or diagnostic process to this situation?

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  • Win/Bios showing wrong RAM in Gateway Netbook?

    - by Ael
    I've seen similar problems, but this seems slightly unique, maybe... I have a Gateway LT21 netbook, Win7. I've upgraded RAM from 1gb to 2gb. It didn't work. So I updated to the latest Bios 1.25, then it worked. 2gb was recognized in the Bios and in Windows. Every was fine. Now today it seemed slow and, to my surprise, both the Bios and Win show only 1gb. :/ I've run memory diagnostic, no error. I entered bios and hit Exit and Save. Still 1gb. I took out the ram, put it back. Still 1gb. :/ CPU-Z shows 2048mb/2gb of RAM. Further testing: if i put in the old 1gb ram, turn on, then put in the new 2gb ram again, the Bios and Win show 2gb of ram. BUT, once restarted at all (even from Bios) it seems to go back to showing incorrect 1gb ram again. :// (There are very few options in the bios, none appear memory-related.) Any ideas?

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  • Explorer.exe hangup during move large file into external drive

    - by PiotrK
    During move large files (700mb+) to external drive formated NTFS via USB 3.0 I've noticed strange things about explorer.exe (I am using Windows 7 up to date) Sometimes after move file the explorer get stuck (ie. it can happen after few files during move of several large files) - moving window freeze and I am unable to kill explorer (via taskmgr, or cmdline TASKKILL). In command line I've got something like this (taskmgr shows that explorer.exe is still running - I've got the same PID every time I try to kill it and no diagnostic message): C:\Windows\system32TASKKILL /F /IM explorer.exe SUKCES: proces "explorer.exe" o identyfikatorze PID 6296 zostal zakonczony. C:\Windows\system32TASKKILL /F /IM explorer.exe SUKCES: proces "explorer.exe" o identyfikatorze PID 6296 zostal zakonczony. If I try to run another explorer.exe process at this point, I got desktop icon and start bar back but I cannot open any explorer window After few minutes explorer.exe finally dies and I am able to rerun it without rebooting File that I moved have two copies - one local and one on the external drive (the original file wasn't delete after move); Both copies seems to contain the same data (same length and CRC info) If this happen during move of multiply files, only some files are moved and one of them have two copies (both locally and on the external drive) What can I do to fix those explorer hangs? Added: The same problem exist when copying files, it hangsup between large files Similar problem exist when I tried to use TotalCommander (x64): copying paused at 80% of one of files, TC didn't hung up (but clicking cancel in copying dialog box doesn't have any effect). During this pause I can't kill TotalCmd.exe just like Explorer.exe Added (2): This problem seems to disappear when I use 32 bit applications (like TotalCommander (x86) ), but I need to do more testing to be sure of this Added (3): There are several errors in event log, source: disk, id: 11, qualifiers: 49156, task: 0, level: 2, keywords: 0x80000000000000 (This may be important, and I forgot to mention this): Main disk is encrypted via Truecrypt (boot-in password)

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  • Diagnose remote desktop freezes in Windows 7 when no BSOD?

    - by Paul Smith
    Okay, I'm getting no joy from Asus or Microsoft on this, so hoping for some clues on how to narrow down the cause. I have very frequent OS freezes, always & only when running Remote Destkop Client (mstsc) in Windows 7 x64. I never have a bluescreen, and there is never a minidump. The display & input just freezes -- no keyboard, no mouse, and sound will just continue the last wavelength if any. So far, I can't find a way to trap the hang given that there's no bluescreen; advanced startup & recovery settings for system failure are "Write an event" checked, "Automatically restart" checked, and "Kernel memory dump". I've updated to the lasted BIOS, and tried a few different graphics drivers, both generic & ATI. I've also tried disabling Aero, and everything about the remote desktop experience (incrementally unchecked every box in the mstsc - options - experience tab), even disabled/unplugged external monitor to make sure it wasn't a dual-monitor issue. My specs are: Asus G73jh notebook 8GB RAM ATI Mobility Radeon HD 5800 Series graphics (recently tried driver versions 8.791.0.0, 8.801.0.0) American Megatrends G73jh.211 BIOS (7/27/2010) Windows 7 Home Premium x64 Windows Memory Diagnostic passed all of the following at least 3 times with no errors: MATS+ INVC LRAND Stride6 WMATS+ WINVC This notebook is better than most at removing heat (laudable vent design), so I'm not inclined to suspect thermal causes (especially since running 1080p video for hours has never caused a freeze, but mstsc does, reliably, within 5 minutes to an hour). This did seem to start happening after a Windows Update, but I've since reverted every patch applied since a week before the first occurrence, with no joy. (And I'd only had the PC for a couple weeks before that, so it could have been chance + less actual time spent remoting at the beginning.) I'm at my wits end, and I bought this laptop primarily as a remote terminal client (go figure, right?) Any ideas on how to identify the cause of this? Thanks!

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  • Recommended Win2k8 Server software to fix my RAID-0 issue

    - by Jason Kealey
    I'm running an Asus P6T V2 Deluxe. It has six SATA ports and supports onboard RAID. I am using two of those ports for a RAID0 array of 1.5TB Seagate drives using the onboard RAID controller. One of them is giving me SMART warnings and I want to preemptively replace it. I pulled out two other 1.5TB drives from another computer and am ready to use one or both, if necessary. I can't run any SMART diagnostic software from within Windows because it only sees the hardware RAID-0 array, not each individual drive. The first thing I tried was a slow sector-by-sector copy using a free tool called EASEUS Disk Copy. Used the bootdisk, copied (took like 16 hours), unplugged the defective drive and plugged the new one in its place. The motherboard didn't recognize the new drive as being part of the known setup, so it did not want to boot. The second thing I tried was using other software (I forget the name) to copy the partition from within Windows. The first software failed because I had a server operating system. I found another software (I forget the name) which supported a server OS and did a partition copy onto the new drive. This seemed to work and the OS started to boot, but blue screened and started a reboot cycle. I'm assuming the software I was using was no good as it was trying to copy the boot disk while it was in use. I am looking for recommendations on what software to use to fix my problem without doing a re-install. Everything is backed up but my computer works fine and I'd like to avoid re-installation when possible. However, my system would be back up now if I had just started over on a second RAID array. :)

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  • Figuring out which PC part is faulty

    - by Davy8
    I have an odd scenario and I'm having trouble figuring out which is the faulty component. First of all, the video doesn't work, monitor says it's not getting a signal. Monitor's not faulty (works on other computer) so the first suspect was video card. However 2 things make me think it's not the video card. (Don't have another machine with PCIe around to test definitively) First, the GPU fan is spinning so it's getting power. Second, tried putting in an older PCI video card that is known to be working (pulled out of another working machine) and there's still no video. Normally if it's not the video card I'd suspect the motherboard, but everything's getting power on the mobo, so I'm not sure. The case apparently doesn't have system speakers, so can't hear any of the diagnostic beeps either. Also not sure whether a faulty CPU would cause no image at all either. The parts are brand new so something's going to get RMA'd but I'm not sure which component is to blame in this case. (Only slightly related, but I also accidentally put too much thermal paste on the CPU. The fan/heatsink instructions said to put the whole tube which seemed like a lot compared to previous experience, and as I started squeezing I knew it was definitely too much and stopped at about 1/3 but against my better judgement I didn't wipe any off. I'm not sure whether that would cause problems other than not cooling as effectively as it should)

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  • Log backups "stalling" on SQL 2008?

    - by MattK
    I have interited a box running SQL Server 2008 and Windows 2003, and have had a few events where largeish (35GB) log backups "stall", both before and after the installation of SQL 2008 SP1. The server log ships to a standby, so regular log backups are taken at 15 minute intervals. However, after an index reorg causes the log to grow to about 35GB (on a DB with about 17GB of data), the next log backup runs to ~95% completion, then seems to stop. The process shows as suspended, with a wait state of BACKUPIO. CPU, read, and write activity on the SPID also does not change, and the process stays in this state for hours, when normally a backup of this size should complete in about 20 minutes. This server has a single RAID-1 volume, thus the source database files and destination backup files are on the same volume. However, I cannot determine if another process is blocking the backup. The backup SPID cannot be killed, and the only way to terminate the log backup and clear the lock on the backup file is to cycle the SQL Server service. There was one event where the backup terminated completely, with an error that another process had locked the backup file, but no details about what that process was. Can anyone suggest a cause or diagnostic process to this situation?

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  • computer freezes but music continues

    - by Danny
    Recently I have had a problem where my computer will freeze completely but if I happen to be streaming Pandora in a tab that will continue playing. If I wait about 2-5 minutes it will eventually come back and start working normally. I also noticed that during the period that it is unresponsive that the HDD activity light stays lit the whole time, not flashing. I've ran memtest86+ and a diagnostic from Western Digital for my HDD model and none of them reported any errors. The specs for my computer are 1 x ASRock H55M/USB3 R2.0 LGA 1156 Intel H55 HDMI USB 3.0 Micro ATX Intel Motherboard 1 x CORSAIR Enthusiast Series CMPSU-550VX 550W ATX12V V2.2 SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply 1 x Intel Core i3-540 Clarkdale 3.06GHz LGA 1156 73W Dual-Core Desktop Processor Intel HD Graphics BX80616I3540 1 x G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Dual Channel Kit Desktop Memory Model F3-12800CL9D-4GBNQ 1 x ASUS PCE-N13 PCI Express 150/300Mbps Transfer/Receive Rate Wireless Adapter 1 x EVGA 01G-P3-1556-KR GeForce GTX 550 Ti (Fermi) FPB 1GB 192-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card I can't imagine what would be causing these problems.

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