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Search found 963 results on 39 pages for 'troubleshoot'.

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• ASA 5510 Need to filter traffic log events to my iPhone

  - by drpcken

  For some reason I cannot update apps or download apps to any ios devices on my network (tried both iphone and ipads). When I'm at home on my own network everything works fine. This started about a week ago. I've configured my iphone with a static IP address and even used 4.2.2.2 as my dns to rule out that the issue is with my DNS Server. I'm looking at the SYSLOG in ASDM (Cisco ASA 5510) but Im not sure it is providing me enough info. It seems to be showing ACL blocks on my public ip address, but not individual client IP's, so I can't see whats going on. How can I setup a way to filter any incoming/outgoing traffic to my iPhone's static IP and try and troubleshoot this?

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• Has anyones successfully configured mutt for GMail on FreeBSD? If so, how?

  - by Hank Gay

  I've tried following the instructions here and here. Currently, I can read email from my GMail account, but not send—this is on a personal computer, so even if I configured Sendmail, I doubt any of the mail would survive the spam filter gauntlet. Both guides seem to require the --enable-smtp option for mutt, which I don't think is being exposed by ports. I've tried the mutt and mutt-devel ports and neither seem to give me that option. On a far less important note, I also haven't been able to change folders, e.g., I get told that Sent Mail is not a valid folder when I attempt to go into it. If you can troubleshoot this problem, it's pure gravy. I really only care about sending. Thanks, Hank

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• Perl not working with Nginx via fastcgi, cannot decipher error logs

  - by ProfessionalAmateur

  Im running CentOS 6.2, Nginx 1.2.3 following these Linode Instructions to get Perl to work with Nginx I've done everything upto the point of testing an actual Perl file. When I do this the browser says: The page you are looking for is temporarily unavailable. Please try again later. And my Nginx error-log shows the following: 2012/09/02 22:09:58 [error] 20772#0: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 192.168.1.102, server: localhost, request: "GET / HTTP/1.1", upstream: "fastcgi://127.0.0.1:8999", host: "192.168.1.10:81" Im stuck at this point. Im not sure if it matters but I also have spawn-fcgi and php-fpm to serve up PHP files on this site, but that should be 100% seperate from the perl-fastcgi setup, different port, etc.. How can I troubleshoot this?

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• BitchX - Segmentation fault

  - by alexus

  Last login: Tue Mar 16 15:29:57 on ttys002 mbp:~ alexus$ sudo port install bitchx Password: --- Computing dependencies for bitchx --- Fetching ncursesw --- Attempting to fetch ncurses-5.7.tar.gz from http://distfiles.macports.org/ncurses --- Verifying checksum(s) for ncursesw --- Extracting ncursesw --- Configuring ncursesw --- Building ncursesw --- Staging ncursesw into destroot --- Installing ncursesw @5.7_0+darwin_10 --- Activating ncursesw @5.7_0+darwin_10 --- Cleaning ncursesw --- Fetching ncurses --- Verifying checksum(s) for ncurses --- Extracting ncurses --- Configuring ncurses --- Building ncurses --- Staging ncurses into destroot --- Installing ncurses @5.7_0+darwin_10 --- Activating ncurses @5.7_0+darwin_10 --- Cleaning ncurses --- Fetching bitchx --- Attempting to fetch ircii-pana-1.1-final.tar.gz from http://voxel.dl.sourceforge.net/bitchx --- Verifying checksum(s) for bitchx --- Extracting bitchx --- Applying patches to bitchx --- Configuring bitchx --- Building bitchx --- Staging bitchx into destroot --- Installing bitchx @1.1_1+darwin --- Activating bitchx @1.1_1+darwin --- Cleaning bitchx mbp:~ alexus$ BitchX BitchX - Based on EPIC Software Labs epic ircII (1998). Version (BitchX-1.1-final) -- Date (20040326). Process [30864] Segmentation fault mbp:~ alexus$ any ideas why is it doing "Segmentation fault" and how to troubleshoot it?

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• How can I delete virtual networks from command line?

  - by David Cobb

  I have Hyper-V Server 2008 R2 (without GUI) running at my colo for a week. I was connected via RDP and could use the menu interface and command line. I figured out how to connect Hyper-V Manager from my Win7 laptop (THANK YOU HVREMOTE!), and created and installed my VM. I created a virtual network that didn't work (no connectivity from my VM) so I created another using different settings, and now have lost access to the Hyper-V host. No ping, no RDP. Since I don't have console access, I cannot troubleshoot. I believe if I deleted the Virtual Networks I'd regain access, but I need a command line instruction for this, that the staff onsite could enter to accomplish this. I find no help anywhere obvious (MSDN, etc), the keywords are too general. Can anyone refer me to simple steps how to do this over command line or with the menu based interface on the console?

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• Why a SIGHUP signal to httpd kills the tomcat process?

  - by Geo

  I have a server with a tomcat process binding to port 80 and a httpd processes binding to port 5000. For some reason every time any process send a SIGHUP signal to httpd process my tomcat process disappears without error or anything. I fixed the issue on the server the following way, added an explicit ServerName directive in the httpd.conf and that fixed the issue. I still don't understand why the SIGHUP to httpd killed the tomcat process. NOTE 1: I replicated the kill signal with the following command: find out what the httpd pid is. cat /etc/httpd/run/httpd.pid 4056 then kill with a sighup signal kill -s SIGHUP 4056 NOTE 2: We troubleshoot the issue and find that logrotate running every morning at 4am was sending a SIGHUP signal to realease the logs to be able to rotate them, thus killing tomcat as well.

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• MacBook not connecting anywhere via VPN

  - by Toby

  I was wondering if someone could help me troubleshoot this issue. I have a handful of VPNs set up on my MacBook (Snow Leopard) which I know are working, but today when I tried to use them I get the following error in all cases: could not find the PPP kernel extension I have not needed to use any VPN for a while but they have worked in the past and there is nothing I can think of that I have changed on this machine. I have looked in System/Library/Extensions and PPP.kext is there which is the file I thought it would be looking for? Any help would be greatly appreciated.

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• Display won't come back from power saver mode

  - by tynor

  I wan't sure where exactly to post this question, but this one seemed the most relevant. I have a Dell LCD monitor running off a Dell Inspiron 531 tower with an Nvidia GeForce 8600 GT video card. Just recently, when I turn my computer on, the display immediately enters its "Power Saver" mode, and never wakes up. This problem doesn't occur with other computers, or even with this same computer when I use the integrated graphics. I have no other displays to test the card on. I have also tried replacing the power supply (my original one, which ran that video card for 4 years, was 300w, and I replaced it with 500w). Is there anything else I can try to troubleshoot this issue?

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• How to get Virtual PC to recognize MIDI devices?

  - by bparker

  Hey all. I have an XP Pro virtual machine running inside Virtual PC 2007. My host machine is x64 Windows 7. I have a MIDI keyboard hooked up to my machine via a Turtle Beach USB to MIDI 1x1 cable. I have installed the driver and software on my host machine and ran a soundcheck, and everything appears to be working fine. Playback is sent to the MIDI device with no problems. However, when I attempt to install the driver and run a soundcheck in my XP virtual machine, the device is not found. Other USB devices (mouse, keyboard, flash drives) work fine in the virtual machine, but not they MIDI keyboard. I'm not sure what steps to take in order to troubleshoot the and get the VM to start recognizing the MIDI keyboard. Any help or suggestions would be greatly appreciated. Thanks.

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• secure email crashes outlook 2007

  - by Josh

  I have a number of secure emails sent to my outlook 2007 client. most arrive fine and display the prompt with regards to granting access to the certificate and then open. today i received two that when i try and open them they crash outlook. i have tried restarting outlook and my computer. please can you give me some ideas of what it could be or how i can troubleshoot this issue. i am working on Vista Utlimate x64. thanks. Josh

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• Windows 2008 Print Server issue

  - by HokieMike

  I have a dedicated windows 2008 server I use as a file server and print server at my home office. Whenever I print documents from one of my clients, I see the document hit the queue on the server immediately (says its in "printing" status), but it takes FOREVER to print out (like over 5 minutes). But, printing the same document locally from the server takes 4 seconds. It's an HP 1006P laser printer. I am running 32-bit 2008 Server. Installed the Vista drivers ( updated to latest version ). Tried updating the drivers on the clients too and no dice. Any ideas on how to troubleshoot?

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• Cannot connect Office 365 email with Outlook 2010

  - by Dimitris

  I have an email address of the form [email protected] that I am accessing through this site. I had connected my email to Outlook 2010 and it was working fine. Recently, it started requesting credentials every time I logged in, without connecting to the email server even after entering the correct password. I had already decided to reinstall Windows 7, so I thought that would also fix this problem. Unfortunately it did not. I tried the troubleshoot function embedded in the Office 365 capabilities, but it did not find anything wrong. I suspect that one possible source of this problem could be the fact that in the control panel it states Mail (32-bit) while Windows is 64-bit (office is 32 as well). In addition when trying to remove an email account from the list it remains there unaffected. Does anybody know what should I do in order to fix this problem?

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• Windows 7 Loading speed

  - by Sergiy Byelozyorov

  I have installed Windows 7 64-bit about two week ago. Since then everything was working alright, but yesterday Windows started to load much slower. Main delay comes while Windows logo is glowing -- it used to be around 10-15 seconds and now it's around 2 minutes. As far as I remember, I have only installed Microsoft IntelliMouse driver recently and removed it today. Unfortunately I found out that I have switched off System Restore some time long ago, so can't even test if the problem can be fixed by restoring old version. How can I troubleshoot the problem? Can I somehow find out what's causing the delay? P.S. Please don't suggest to reinstall Windows. I know that will help, but reinstalling all software and settings is a pain and requires a lot of time.

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• How to reliably take Java Heap Dumps?

  - by karlcyr

  My team is running into difficulties when trying to take good heap dumps triggered by OutOfMemoryErrors. For specific reasons we are currently taking the dumps with jmap called from a bash script instead of using the HeapDumpOnOutOfMemoryError flag. We're using a 64-bit 1.6 JVM with a heap size around 3 GB. Our heap dumps fail 90% of the time (guesstimate). Is there anything we can do to improve our odds of getting a clean heap dump we can use to troubleshoot memory problems? I have read that jmap had major issues in Java 1.4 but that those issues should be mostly addressed now.

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• Virtual Box ie7 won't connect to the internet

  - by j-man86

  I use IE7 & IE8 disk images from microsoft and Virtual Box to test my websites in IE. One day I stopped being able to connect to the internet with virtual box, seemingly after trying to alter proxy related settings to view Hulu.com outside of the U.S... I don't know whether it's coincidence or not. Anyway, I am using the 'PCnet-FAST III (NAT)' adapter with virtual box. Can you guys help me troubleshoot this issue? What information do you need on my current settings? Thanks so much!

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• Applescript cannot find sed during application install

  - by jsmorris

  I am attempting to install an application, but the installer fails with the following error message: sh: sed: command not found and there is an Edit and OK button in the dialog, so I click the Edit button which launches the AppleScript Editor to show me the script that is executing. Running it from within the Editor doesn't work either. The first line of the script with sed is set currdir_modified to do shell script ("echo " & currdir & " | sed 's/ /\\ /g'") I went to the terminal to make sure sed was available, and it is, in /usr/bin. This sounds like a path problem, but I am not sure where to go from here. What can I do to further troubleshoot or solution this issue? I have successfully installed this app on another mac running the same OS X version, so it is specific to my mac and the application's support is not providing any more help because it is my mac's problem, not theirs.

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• Can't telnet to SQL Server

  - by Thiago

  Hi there, I have an SQL Server running on a computer, and I'm trying to access it from another computer in the same local network (potentially VPN, since it's located in a datacenter). The point is that I can't even telnet to the port in which SQL Server is listening. And yes, SQL Server is working, since I can telnet to it from my workstation. I think it's something in the host, since there's no hop between the two computers, but I don't know how to troubleshoot this. Basically I get a connection failed, when I try to telnet. What can cause such problem, since apparently there's no firewall and the server is accepting connections from other computers? Thanks in advance

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• log in to v20z console using serial management

  - by conandor

  I have a Netra T1 (SPARC) which has LOM that enable to log in to the OS console locally for troubleshooting without plug in a monitor and keyboard. I also have a SunFire V20z (x86) which has a SP. However I do not find any equivalent command to reach the console. It would not be ideal for me to bring along monitor and keyboard to the data center for troubleshooting locally. For example, I accidentally messup the OS network configuration and unable to log in the OS. I have to log to the console through serial management/LOM to troubleshoot it. However it seem doesn't work in x86 machine. Is there anyway I can able to do the same thing on x86 machine?

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• Very low throughput on 10GbE network

  - by aix

  I have two Linux machines, each equipped with a Solarflare SFN5122F 10GbE NIC. The two NICs are connected together with an SFP+ Direct Attach cable. I am using netperf to measure TCP throughput between the two machines. On one box, I run: netserver and on the other: netperf -t TCP_STREAM -H 192.168.x.x -- -m 32768 I get: MIGRATED TCP STREAM TEST from 0.0.0.0 (0.0.0.0) port 0 AF_INET to 192.168.x.x (192.168.x.x) port 0 AF_INET Recv Send Send Socket Socket Message Elapsed Size Size Size Time Throughput bytes bytes bytes secs. 10^6bits/sec 87380 16384 32768 10.02 1321.34 The measured throughput is 1.3Gb/s. This is 7.5x below the theoretical maximum, and only 30% faster than 1GbE. What steps can I take to troubleshoot this?

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• No keyboard works

  - by Adrian Mester

  I'm trying to troubleshoot a problem a friend is having. Her keyboard suddenly stopped working. She had a wireless keyboard/mouse combo and the mouse still worked. She tried with a different usb keyboard, and it still didn't work. She tried with a PS/2 keyboard and it didn't work. She's running Windows 7, but the keyboard also doesn't work during boot-up. I've got no idea what could possibly be the problem. Any suggestions?

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• How can I permanently fix my date synchronize problem in linux?

  - by gr33d

  Ubuntu 7.10 server i386 clock/date/time won't stay in sync. Are their log files I can view to tell when the clock changes? For a temporary fix, I created a file in /etc/cron.hourly: #!/bin/sh ntpdate time.nist.gov However, this still leaves a potential hour of unchecked time. Is there a cron.minutely? That would still leave a potential minute of unchecked time. I have read about CMOS battery problems, but what if this does not fix it? I'd like to be able to troubleshoot this as a completely software problem. My squid logs are showing dates back in 2005 when the clock changes, and my time-sensitive access controls are skewed and end up allowing users to surf prohibited websites during business hours.

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• What is a 'best practice' backup plan for a website?

  - by HollerTrain

  I have a website which is very large and has a large user-base. I am trying to think of a 'best practice' way to create a back up or mirror website, so if something happens on domain.com, I can quickly point the site to backup.domain.com via 401 redirect. This would give me time to troubleshoot domain.com while everyone is viewing backup.domain.com and not knowing the difference. Is my method the ideal method, or have you enacted better methods to creating a backup site? I don't want to have the site go down and then get yelled at every minute while I'm trying to fix it. Ideally I would just 'flip the switch' and it would redirect the user to a backup. Any insight would be greatly appreciated.

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• Monitor flashes black when starting video files, opening folders with video files

  - by Bob

  My entire monitor flashes black for a second or so when starting any video file. It does the same thing when closing the file. It also does this when opening a folder that has video files and a thumbnail view, or when I do anything that presumably accesses the video stream inside a video file. It happens in VLC and Windows Media Player, though it occurs to me certain video editors I have like avidemux and virtualdub don't have that issue when opening video files... It also does not happen when watching flash-based videos on web sites. It doesn't seem to happen when Quicktime. I went through and uninstalled any extraneous programs a week or so ago and didn't see any change. I also updated the graphics card driver. What can I do to troubleshoot/fix this?

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• sharepoint 2010 search error give me correlation id and event viewer is empty and no log there

  - by saber tabatabaee yazdi

  we have a farm of SharePoint 2010 that worked properly since last week. we configure and start the search service last week and it is also worked and when we test it with some criteria , worked , and results appear for us so we are very happy. but after few days when we search , occur this error: after that we delete application service and reconfure. and now when we open any document libraries occur this error: but lists open correctly without any error An unexpected error has occurred. Troubleshoot issues with Microsoft SharePoint Foundation. Correlation ID: 5becf903-d13e-4490-a23c-d7e4f68ca769 please help us.

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• What is causing my newly built PC with Windows 7 to BSOD?

  - by Ben S

  I recently built my own PC from parts and installed Windows 7 and I have been getting BSODs with various different stop codes. The latest was 0x24, but I've also had 0xd1 and 0x1e. However, Windows does not let me know where the fault occurred, so I have no idea how to go about resolving this. I know the cause is likely a hardware driver, but I don't know which and cannot find information about how to use the minidumps to troubleshoot my problem. I've uploaded the last three minidumps in case someone can make sense out of them and let me know what could be causing my BSODs. Thanks, Ben

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