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  • Bouygues Telecom Gains a 360-Degree Overview of Customers and Improves Offer Acceptance Rates

    - by user511693
    With more than 10 million mobile customers and 500,000 landline customers, the mission of Bouygues Telecom is to become the premier mobile, landline, television, and internet brand in France, by focusing on customer acquisition, advice, service, and support. Project challenges included: Leverage every customer relationship and increase customer loyalty through personalized offers or promotions on landline or mobile phone contracts Build on marketing campaigns and take advantage of incoming contacts from the company’s call center, Web, and retail stores Improve acceptance rates of communication service offers “Thanks to Oracle’s Siebel CRM solutions and Oracle Real-Time Decisions, we can now meet customer requests faster, personalize offers to improve the services we provide, and gain feedback on responses to offers. This enhances our knowledge of our customers before our next contact with them, whether through the Web site, call center, or our Club retail stores.” – Eric Dobremer, IT Manager - Grand Public CRM Development, Bouygues Telecom Read about results here.

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  • Does Ubuntu run well on an USB HDD?

    - by Klaus
    I have here a company notebook, and because the HDD is full encrypted, I cannot install an extra partition for another system that I would like to use in my free time. And I really need another system, because this crap Windows here with that much of anti-virus, anti-spyware, anti-whatever on it is so slow and annoying. What can I do? I could use an external USB HDD with another system. Because I would like to handle big files and so on, I don't want to use a USB stick. A USB 2.5 HDD + Ubuntu is what I think the best option. Here are my questions: Do I have to note something? Does Ubuntu run well on an external HDD? Do I have big performance problems (because of the USB HDD)? Should I buy a very fast HDD for much money or it is not that important? Any suggestions?

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  • What's New & Cool in NetBeans IDE 7.x

    - by Geertjan
    Loads of new features have been added to NetBeans IDE during the NetBeans IDE 7.x release cycle, i.e., 7.0 together with all the minor releases that have come after that, up to 7.4, which was released during the last few days. Hard to keep track of everything added over all those releases, so instead of making a "What's New in NetBeans IDE 7.4" slide deck (which would only cover the highlights of the NetBeans IDE 7.4 Release Notes), as we would normally do, we've instead produced "What's New in NetBeans IDE 7.x", which is around 50 slides presenting all the key features of the IDE, together with all the key newest features. Here it is: If you want to present the wonderful world that is the NetBeans ecosystem to your JUG or school or university or colleagues in your company, just download the above slide deck (either PDF or the PowerPoint sources) here: https://netbeans.org/community/teams/evangelism And happy NetBeans IDE 7.4 to everyone using NetBeans IDE everywhere in the world!

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  • Getting into C# and MVC4 coming from Javascript

    - by Stefan V.
    Let me know if this is the wrong place to ask this but, I am trying to get into a backend/server language coming from a front-end javascript background (vanilla, angular, jQuery and a bit of node and mongodb, also some experience with PHP and MySQL). Why C#? My company's entire server-side is MVC4. Occasionally, I am going through commits of the backend guys and have asked them all sorts of questions. A lot of what I have heard and seen just seems appealing. Anyway, I'd rather start with C# first and gradually adopt .NET MVC. Does anybody advice, tips, recommended books, etc for somebody trying to learn C# coming from a JS background?

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  • How to Structure Bonuses for Software Developers?

    - by campbelt
    I am a software developer, and have been asked to define a bonus structure for myself by recommending the metrics that will determine my bonus. I think, once I have defined this bonus structure, there is a decent chance that it will end up applying it to other members of my department. So, for personal and professional reasons, I want to try to get this right :) I am wondering, what do you guys think are fair and accurate measurements of a software developer's performance? And, if you are a developer or manager of developers, what metrics does your company use to measure developer performance?

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  • How to set up an informational interview?

    - by Ethel Evans
    I've heard a lot about informational interviews, but don't have the slightest idea how to actually set one up or run one effectively. I work as an SDET (SDE in Test) in an area with lots of great technical companies, and would like to have a better understanding of how different companies do testing. I have three sub-questions: Who would I get in contact with to set up informational interviews at a company that I'd like to learn about? How can I make sure the time is productive? And, how do I keep the interview from being a burden to the employee(s) whom I speak with?

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  • ISO, Six Sigma, SEI-CMM, etc., in Fortune 500 companies

    - by CMR
    Do large corporations and product companies follow any standard quality models/processes at all? For example, I have seen that many large organizations have proprietary processes in IT and software development. Back in the days (even before Motorola's Iridium project,) I remember many IT companies scampering for SEI-CMM certification. Do any of the Fortune 500 company try to adopt these quality processes? In my limited experience I have not seen them undergoing audits for adherence to processes. Most of the audits are either financial, or issues pertaining to legalities. Am I just being ignorant, or is this true? If true, how stringently do the companies adhere to the processes?

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  • Skills to Focus on to land Big 5 Software Engineer Position

    - by Megadeth.Metallica
    Guys, I'm in my penultimate quarter of grad school and have a software engineering internship lined up at a big 5 tech company. I have dabbled a lot recently in Python and am average at Java. I want to prepare myself for coding interviews when I apply for new grad positions at the Big 5 tech companies when I graduate at the end of this year. Since I want to have a good shot at all 5 companies (Amazon,Google,Yahoo,Microsoft and Apple) - Should I focus my time and effort on mastering and improving my Java. Or is my time better spent checking out other languages and tools ( Attracted to RoR, Clojure, Git, C# ) I am planning to spend my spring break implementing all the common algorithms and Data structure out of my algorithms textbook in Java.

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  • Oracle Fusion HCM Gains Traction and Customer Recognition

    - by Scott Ewart
    Oracle Fusion HCM Gains Traction and Customer Recognition at the HRO Summit Europe in Barcelona Audience voted Oracle Fusion Human Capital Management as best in Most Reliable, Most Innovative and Best in Class. During the annual European HRO Summit in Barcelona, HRO buyers, service providers, third party advisors and other attendees were visibly impressed with the Fusion HCM product stack. Following the “present-off” among four technology vendors, Oracle was voted first in the following categories: Which technology could best suit the needs for your company Which technology do you think came across as the most reliable Which technology offers the most innovation Based on what you heard today, which technology presentation would you rate as best in class Oracle was voted second in the two other remaining categories Click here for the full article ==> http://bit.ly/sxC3tX

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  • 81% of European Shoppers Willing to Pay More for Better Customer Experience

    - by Richard Lefebvre
    Customer Experience provides strategic driver for business growth Research released today from Oracle has revealed that customer experience is now a key driver for revenue growth in Europe, and an effective channel for brand differentiation in a globalized economy where products and services are increasingly commoditized. The research report, “Why Customer Satisfaction is No Longer Good Enough,” reveals that 81% of consumers surveyed are willing to pay more for superior customer experience. With nearly half (44%) willing to pay a premium of more than 5%. Improvement of the overall customer experience (40%), providing quick access to information and making it easier for customers to ask questions (35%) were cited as key drivers for spending more with a brand. The pan-European research, carried out in June 2012 by independent research company Loudhouse, surveyed 1400 online shoppers (50% female, 50% male) who had made a complaint or enquiry to a customer service department in the last 12 months. For full research findings please go to: http://bit.ly/UwmB3j or check the Press Release

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  • Will having a website duplicated on multiple top level domains be penalised by search engines [duplicate]

    - by user1020317
    This question already has an answer here: Will having multiple domains improve my seo? 7 answers I'm running a website for a global company, and although we rank first in search engine results here in Ireland, a search done from other countries doesn't rank us as highly. If I register the domain at other top level domain names (eg. example.co.uk, example.nor etc.) and then just mirror the .com site to those other domains, will I be penalised by search engines for having duplicate content? Has anyone else faced a similar problem and found a way to capture the global search engine? Thanks.

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  • How to copyright and license individual code files

    - by Hand-E-Food
    I have a habit of writing small, reusable components in my spare time. I reuse these components with my clients' code bases. It occurs to me there's a potential issue that using identical code for multiple clients may bite me back in the future. I don't care who uses the code. I just don't want a situation where one company tries to sue another for copyright infringement due to my actions. I'm not familiar with common licensing schemes. What do I need to specify in my code files to indicate that these protions are copyrighted to myself and usable by anyone, while differentiating them from the code specificly written for the client? Where can I find more information on this scenario?

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  • The Digital Video Recorder (DVR) is old news, the IP TV is the new generation.

    Its been more than 10 years since the first DVR came out in the US, the idea that you wont be wasting time by programming your video to record a show. Tivo was the first company to bring the idea of a hard disk to store your programs as well as the recurring shows recorded. Its being more than 10 years since that technology advance that improved the live of many families, yet after 10 years the technology hasnt improved much besides all cable and satellite companies provide their own device without...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • What is the meaning of 'high cohesion'?

    - by Max
    I am a student who recently joined a software development company as an intern. Back at the university, one of my professors used to say that we have to strive to achieve "Low coupling and high cohesion". I understand the meaning of low coupling. It means to keep the code of separate components separately, so that a change in one place does not break the code in another. But what is meant by high cohesion. If it means integrating the various pieces of the same component well with each other, I dont understand how that becomes advantageous. What is meant by high cohesion? Can an example be explained to understand its benefits?

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  • sun.com - SMTP 521

    - by alexismp
    reason: 521 5.0.0 messages are no longer accepted for sun.com It's been planned for a while now - sun.com email addresses are no longer accepted and no longer forwarded to oracle.com. So check you contacts and update old Sun email addresses. While this will probably cut down the spam for a number of us you may need the new stable email address - most Oracle email addresses use the same first.last @ oracle.com pattern (but there are a few homonyms in a company with 100k+ employees). If you need to contact us (TheAquarium), the email address is in the "Contact Us" section on the blog.

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  • Can I get enough experience to get an industry job just by reading books?

    - by MahanGM
    I've been recently working with DirectX and getting familiar with game engines, sub-systems and have done game development for the last 5 years. I have a real question for those whom have worked in larger game making companies before. How is it possible to get to into these big game creators such as Ubisoft, Infinity Ward or EA. I'm not a beginner in my field and I'm going to produce a real nice 2D platform with my team this year, which is the result of 5 years 2D game creation experience. I'm working with prepared engines such as Unity3D or Game Maker software and using .Net with C# to write many tools for our production and proceeding in my way but never had a real engine programming experience 'till now. I'm now reading good books around this topic but I wanted to know: Is it possible to become an employee in big game company by just reading books? I mean beside having an active mind and new ideas and being a solution solver.

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  • Searching for a Calendar Application That Meets the Following Criteria

    - by Navarr
    My Step Father is starting his own company, and he gets the wonderful life of having to deal with multiple clients. He needs a calendar system that can do the following: Can be updated from iCal (I'm pretty sure this just means CalDAV support) Needs to be able to show different clients the details of whats on his calendar for them, while showing other client's arranged times as only busy Wants to show it in a professional way, preferably on his own website. I was looking at Google Calendar, but alas it doesn't seem to actually support it like I thought it would. He was looking at MobileMe, but its simply public. Is there a calendar app or PHP application that can be installed on his server that can do this?

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  • Don't Call it a Comeback

    - by Chris Haaker
    I received the email like most of you about Jeff and crew stepping down and selling the blog to another company. That it is a long time associate and friend of the team we have all grown to know and love, I feel much better about the move. Who cares, Chris, you haven't blogged religiously in ages! I know, and its a crime. Blame life, Twitter, my kids, laziness or whatever else you can think of. I always tell myself I am going to make a comeback - - "Don't call it a comeback - I been here for years." But after a few posts I seem to lose my steam. Its hard to explain, hell, I can't explain it. But we'll see what happens this time. Just don't call it a comeback.  2012 rMBP 15" Quad Core 2.33 GHz 16GB Memory 258GB SSDMarsEdit 3.5 (Please Microsoft Live Team - Make LiveWriter for OS X)

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  • Is 301 redirect sufficient to solve WWW and HTTP/S duplication?

    - by Thomas Ojo
    I was reading about this article - SEO preference for WWW or HTTP:// protocol redirection? Do www websites rank better than NON-www? I have same problem but I needed a help on this further. What about https:// How will this be treated? Is the redirect 301 sufficient to solve the problem? I have a SEO company that says if possible, i should not have redirect but I don't think this is visible? Does permanent redirect in any way have effect on SEO services if properly done?

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  • Google Places seo?

    - by sam
    Im familiar with seo and getting higher google listings but for allot of services google has recently been making there search results (were applicable) much more location orientated.. for instance searching for a "accountant in london" or "accountancy firm london" will through return the first half of page 1 as google places listings, then under about 6 of these you will get your normal search results so somone who used to rank #1 on page 1 now will rank effectily #7. What i was wandering is that i cant see any reasons as to why the company that rank high in the places results get there, often they are not high up in the search results. Is there a way to optimise on or offsite to rise up the google places listings in your city ?

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  • Off-site Cardholder Data Storage

    - by LinuxGnut
    Is there a service or site out there that will store cardholder data for me? I don't need any kind of transaction processing or recurring billing... I just need somewhere that I can store data on until someone in my company is able to look at it. The specific need is allowing customers to input data that will be used for credit checks. Name, Address, Credit Card(s), and the such. Google Checkout, PayPal, NetSuite, and Authorize.net seem to be what everyone suggests to me, but they don't offer what I need -- they're just payment gateways.

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  • Why would a web site keep my signup information for a limited time only?

    - by Alois Mahdal
    I have just created account at (some web service, well, actually it was Transifex, a localization service). Registration form requested typical things: accont name, e-mail adress, password (twice), and, optional company name and phone number. What confused me was this sentence on confirmation page (the one right after submitting the form): We will store your signup information for 7 days on our server. Can anybody explain what does this mean? What exactly they are referring to by "signup information", if it's something that should be kept for only 7 days? Or is my account going to be destroyed after that time? (Well, that could make sense for some special services, but not for this one.)

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  • Focus on Javascript or Jquery?

    - by daxflame
    Hello, I am a student in college, and I notice that a lot of companies look for people who have experience with Javascript. Does this include Javascript's libraries, like JQuery? Or, are they looking for Javascript people only? It probably depends on the company, but what is the general advice for a student wanting to do some front end work? Is Javascript more powerful than JQuery? I know Jquery is a library and simplifies many tasks, but is there some reason why you would use Javascript over Jquery?

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  • How to recognize a good programmer?

    - by gius
    Our company is looking for new programmers. And here comes the problem - there are many developers who look really great at the interview, seem to know the technology you need and have a good job background, but after two moths of work, you find out that they are not able to work in a team, writing some code takes them very long time, and moreover, the result is not as good as it should be. So, do you use any formalized tests (are there any?)? How do you recognize a good programmer - and a good person? Are there any simple 'good' questions that might reveal the future problems? ...or is it just about your 'feeling' about the person (ie., mainly your experience), and trying him out? Edit: According to Manoj's answer, here is the question related to the coding task at the job interview.

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  • How to protect own software from copying [closed]

    - by Zzz
    Possible Duplicate: How do you prevent the piracy of your software? Is possible to protect some file from copying if you are administrator of machine? I heard some story about some behavior: one software developer sells his software in some way. He is installing it on every client's computer and this software does not work on other computers or cannot be copied physically. How to implement the first and second protection. Is it effectively protection if software costs about $100 for all copies across client's company?

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