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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• ArchBeat Link-o-Rama Top 10 for August 19-26, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook page for the week of August 19-26, 2012. Now Available: Oracle SQL Developer 3.2 (3.2.09.23) The latest release of Oracle SQl Developer includes UI enhancements, 12c database support, and bug fixes. ADF Tutorial Chapter 3: Creating a Master-Detail taskflow | Yannick Ongena Oracle ACE Yannick Ongena continues his ADF tutorial with a chapter devoted to view layer and using the data control to build pages that allow user to update reference data. GlassFish Community Event at JavaOne 2012 Don't miss out on this exclusive GlassFish Community Event on Sunday, September 30th from 11:00 a.m. – 1:00 p.m. in Moscone South. Register Now! Part of JavaOne 2012. Oracle BI 11g Book Authors – Podcast #9 | Art of Business Intelligence In this home-grown podcast, authors Christian Screen, Haroun Khan, and Adrian Ward talk about their new book, "Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial," about their sessions at Oracle OpenWorld, and about their ORACLENERD t-shirts. Oracle Service Bus duplicate message check using Coherence | Jan van Zoggel "Giving the fact that every message on our ESB has an unique messageID element in the SOAP header we could store this on disk, database or in memory,"says Jan van Zoggel. "With the help of Oracle Coherence this last option, in memory, is relatively simple." Even simpler with Jan's detailed instructions. Oracle Technology Network Architect Day - Boston - Sept 12 There are easier ways to increase your IT brainpower. Skip the electrodes and register for Oracle Technology Network Architect Day in Boston, September 12, 2012. This free event includes 8 technical sessions, panel Q&A, roundtable discussions—and a free lunch. 8:00 a.m. – 5:00 p.m. at the Boston Marriott Burlington, One Burlington Mall Road, Burlington, MA 01803. Oracle BPM enable BAM | Peter Paul van de Beek "BAM enables you to make decisions based on real-time information gathered from your running processes," says Peter Paul van de Beek. "With BPMN processes you can use the standard Business Indicators that the BPM Suite offers you and use them to with BAM without much extra effort." Sample Application for Switching Application Module Data Sources | Andrejus Baranovskis A sample application and how-to guide from Oracle ACE Director and ADF expert Andrejus Baranovskis. ORCLville: Some Basic BI Thoughts "If we'd stop to consider what business intelligence really is, many of us might grow a different perspective about how we implement enterprise apps," says Oracle ACE Director Floyd Teter. "What if we implemented with an eye to what kind of information we'd like to get from our enterprise apps?" Oracle VM VirtualBox 4.1.20 released |Oracle's Virtualization Blog Oracle VM VirtualBox 4.1.20 was just released at the community and Oracle download sites, reports the Fat Bloke. This is a maintenance release containing bug fixes and stability improvements. Thought for the Day "The programmer, like the poet, works only slightly removed from pure thought-stuff. He builds his castles in the air, from air, creating by exertion of the imagination. Few media of creation are so flexible, so easy to polish and rework, so readily capable of realizing grand conceptual structures." — Frederick P. Brooks Source: SoftwareQuotes

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• The Evolution of Oracle Direct EMEA by John McGann

  - by user769227

  John is expanding his Dublin based team and is currently recruiting a Director with marketing and sales leadership experience: http://bit.ly/O8PyDF Should you wish to apply, please send your CV to [email protected] Hi, my name is John McGann and I am part of the Oracle Direct management team, based in Dublin.   Today I’m writing from the Oracle London City office, right in the heart of the financial district and up to very recently at the centre of a fantastic Olympic Games. The Olympics saw individuals and teams from across the globe competing to decide who is Citius, Altius, Fortius - “Faster, Higher, Stronger" There are lots of obvious parallels between the competitive world of the Olympics and the Business environments that many of us operate in, but there are also some interesting differences – especially in my area of responsibility within Oracle. We are of course constantly striving to be the best - the best solution on offer for our clients, bringing simplicity to their management, consumption and application of information technology, and the best provider when compared with our many niche competitors.   In Oracle and especially in Oracle Direct, a key aspect of how we achieve this is what sets us apart from the Olympians.  We have long ago eliminated geographic boundaries as a limitation to what we can achieve. We assemble the strongest individuals across multiple countries and bring them together in teams focussed on a single goal. One such team is the Oracle Direct Sales Programs team. In case you don’t know, Oracle Direct EMEA (Europe Middle East and Africa) is the inside sales division in Oracle and it is where I started my Oracle career.  I remember that my first role involved putting direct mail in envelopes.... things have moved on a bit since then – for me, for Oracle Direct and in how we interact with our customers. Today, the team of over 1000 people is located in the different Oracle Direct offices around Europe – the main ones are Malaga, Berlin, Prague and Dubai plus the headquarters in Dublin. We work in over 20 languages and are in constant contact with current and future Oracle customers, using the latest internet and telephone technologies to effectively communicate and collaborate with each other, our customers and prospects. One of my areas of responsibility within Oracle Direct is the Sales Programs team. This team of 25 people manages the planning and execution of demand generation, leading the process of finding new and incremental revenue within Oracle Direct. The Sales Programs Managers or ‘SPMs’ are embedded within each of the Oracle Direct sales teams, focussed on distinct geographies or product groups. The SPMs are virtual members of the regional sales management teams, and work closely with the sales and marketing teams to define and deliver demand generation activities. The customer contact elements of these activities are executed via the Oracle Direct Sales and Business Development/Lead Generation teams, to deliver the pipeline required to meet our revenue goals. Activities can range from pan-EMEA joint sales and marketing campaigns, to very localised niche campaigns. The campaigns might focus on particular segments of our existing customers, introducing elements of our evolving solution portfolio which customers may not be familiar with. The Sales Programs team also manages ‘Nurture’ activities to ensure that we develop potential business opportunities with contacts and organisations that do not have immediate requirements. Looking ahead, it is really important that we continue to evolve our ability to add value to our clients and reduce the physical limitations of our distance from them through the innovative application of technology. This enables us to enhance the customer buying experience and to enable the Inside Sales teams to manage ever more complex sales cycles from start to finish.  One of my expectations of my team is to actively drive innovation in how we leverage data to better understand our customers, and exploit emerging technologies to better communicate with them.   With the rate of innovation and acquisition within Oracle, we need to ensure that existing and potential customers are aware of all we have to offer that relates to their business goals.   We need to achieve this via a coherent communication and sales strategy to effectively target the right people using the most effective medium. This is another area where the Sales Programs team plays a key role.

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• Cloud Apps News @#OOW12

  - by Natalia Rachelson

  All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud! Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, HCM customer momentum in the Cloud, and our very first ERP Cloud Services customer. Oracle Unveils Oracle Fusion Tap for the iPadOracle Fusion Tap - Productivity Amplified Anywhere, Anytime "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce - not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"  "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." The entire release is available here http://www.oracle.com/us/corporate/press/1855392 Customers Live on Oracle Fusion Human Capital ManagementOracle HCM Cloud Service Helps Power HR's Contribution to the Business "More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. With these recent go-lives, Oracle takes a leading position in successfully bringing live HCM customers in the cloud."  "As a technology company, Zillow looked to a partner who could scale with us. Zillow has gone live on Oracle HCM Cloud Service, which will give us the ability automate and streamline HR operations for our employees in the near future," said Sarah Bilton, Senior Director HR, Zillow. Read the entire release here http://www.oracle.com/us/corporate/press/1859573 Lending Club Selects Oracle ERP Cloud Service to Help Increase Insight and EfficienciesOracle ERP Cloud Service Provides an Open Architecture, Best-of-Breed Decision-Making, and Scalability in the Cloud "Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud. With more than 76,000 borrowers and 90,000 investors Lending Club utilizes technology and innovation to reduce the cost of traditional banking and offer borrowers better rates and investors better returns.  After an extensive search, Lending Club selected Oracle ERP Cloud Service due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service, as well as Oracle's open architecture, industry leadership and commitment to partners." "Lending Club is an innovative, data-intensive, high-growth company and we needed a solution and partner that could match us," said Carrie Dolan, CFO, Lending Club. "We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer." Read the entire release here http://www.oracle.com/us/corporate/press/1859020

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• Application Module Extension in Oracle Application R12

  - by Manoj Madhusoodanan

  In this blog I will describe how to Extend Application Module.I will explain this based on my previous blog PL/SQL based EO.  I want to extend FndUserAM to add a procedure to raise a custom business event when the FND_USER has created successfully. Here I am using a custom business event "xxcust.oracle.apps.demo_event". Please find the code used in Business Event. TablePackage Following steps needs to perform. 1) Download all files pertaining to "Entity Object Based on PL/SQL" to JDEV_USER_HOME/myprojects and JDEV_USER_HOME/myclasses.If you want to see the content of source java file decompile it and save it in JDEV_USER_HOME/myprojects. 2) Create XXFndUserAM as follows. 3) Add following method to XXFndUserAMImpl.    import oracle.apps.fnd.framework.OAException;   import oracle.apps.fnd.framework.server.OADBTransactionImpl;   import oracle.apps.fnd.wf.bes.BusinessEvent;   import oracle.apps.fnd.wf.bes.BusinessEventException;    import java.sql.Connection;     public void raiseEvent(String userName) {        String eventName = "xxcust.oracle.apps.demo_event";        String eventKey = userName;        Connection conn = ((OADBTransactionImpl)getOADBTransaction()).getJdbcConnection();         BusinessEvent event = null;         try{             event = new BusinessEvent(eventName, eventKey);             /* Setting Parameters */             event.setStringProperty("USER_NAME",userName);             event.setStringProperty("STATUS","User has created sucessfully");             event.raise(conn);             }             catch (BusinessEventException e) {                 throw new OAException("Exception occured when invoking web service - "+e.getMessage());             }             getOADBTransaction().commit();    } 4) Create a controller which extends from xxcust.oracle.apps.fnd.user.webui.CreateFndUserCO.Call raiseEvent method from new controller. 5) Create substitution for FndUserAM. 6) Migrate following files to $JAVA_TOP. xxcustom.oracle.apps.fnd.user.server.FndUserAMImpl.javaxxcustom.oracle.apps.fnd.user.server.XXFndUserAM.xmlxxcustom.oracle.apps.fnd.user.webui.XXCreateFndUserCO.java 8) Migrate the substitution. 9) Restart the server. 10) Personalize the page /xxcust/oracle/apps/fnd/user/webuiCreateFndUserPG and set the new controller. 11) Verify the substitution has properly applied by clicking About the Page. 12) Access the page and create a user. You can the the result of the Business Event.

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• Oracle MAA Part 1: When One Size Does Not Fit All

  - by JoeMeeks

  The good news is that Oracle Maximum Availability Architecture (MAA) best practices combined with Oracle Database 12c (see video) introduce first-in-the-industry database capabilities that truly make unplanned outages and planned maintenance transparent to users. The trouble with such good news is that Oracle’s enthusiasm in evangelizing its latest innovations may leave some to wonder if we’ve lost sight of the fact that not all database applications are created equal. Afterall, many databases don’t have the business requirements for high availability and data protection that require all of Oracle’s ‘stuff’. For many real world applications, a controlled amount of downtime and/or data loss is OK if it saves money and effort. Well, not to worry. Oracle knows that enterprises need solutions that address the full continuum of requirements for data protection and availability. Oracle MAA accomplishes this by defining four HA service level tiers: BRONZE, SILVER, GOLD and PLATINUM. The figure below shows the progression in service levels provided by each tier. Each tier uses a different MAA reference architecture to deploy the optimal set of Oracle HA capabilities that reliably achieve a given service level (SLA) at the lowest cost.  Each tier includes all of the capabilities of the previous tier and builds upon the architecture to handle an expanded fault domain. Bronze is appropriate for databases where simple restart or restore from backup is ‘HA enough’. Bronze is based upon a single instance Oracle Database with MAA best practices that use the many capabilities for data protection and HA included with every Oracle Enterprise Edition license. Oracle-optimized backups using Oracle Recovery Manager (RMAN) provide data protection and are used to restore availability should an outage prevent the database from being able to restart. Silver provides an additional level of HA for databases that require minimal or zero downtime in the event of database instance or server failure as well as many types of planned maintenance. Silver adds clustering technology - either Oracle RAC or RAC One Node. RMAN provides database-optimized backups to protect data and restore availability should an outage prevent the cluster from being able to restart. Gold raises the game substantially for business critical applications that can’t accept vulnerability to single points-of-failure. Gold adds database-aware replication technologies, Active Data Guard and Oracle GoldenGate, which synchronize one or more replicas of the production database to provide real time data protection and availability. Database-aware replication greatly increases HA and data protection beyond what is possible with storage replication technologies. It also reduces cost while improving return on investment by actively utilizing all replicas at all times. Platinum introduces all of the sexy new Oracle Database 12c capabilities that Oracle staff will gush over with great enthusiasm. These capabilities include Application Continuity for reliable replay of in-flight transactions that masks outages from users; Active Data Guard Far Sync for zero data loss protection at any distance; new Oracle GoldenGate enhancements for zero downtime upgrades and migrations; and Global Data Services for automated service management and workload balancing in replicated database environments. Each of these technologies requires additional effort to implement. But they deliver substantial value for your most critical applications where downtime and data loss are not an option. The MAA reference architectures are inherently designed to address conflicting realities. On one hand, not every application has the same objectives for availability and data protection – the Not One Size Fits All title of this blog post. On the other hand, standard infrastructure is an operational requirement and a business necessity in order to reduce complexity and cost. MAA reference architectures address both realities by providing a standard infrastructure optimized for Oracle Database that enables you to dial-in the level of HA appropriate for different service level requirements. This makes it simple to move a database from one HA tier to the next should business requirements change, or from one hardware platform to another – whether it’s your favorite non-Oracle vendor or an Oracle Engineered System. Please stay tuned for additional blog posts in this series that dive into the details of each MAA reference architecture. Meanwhile, more information on Oracle HA solutions and the Maximum Availability Architecture can be found at: Oracle Maximum Availability Architecture - Webcast Maximize Availability with Oracle Database 12c - Technical White Paper

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• Perm SSIS Developer Urgently Required

  - by blakmk

    Job Role To provide dedicated data services support to the company, by designing, creating, maintaining and enhancing database objects, ensuring data quality, consistency and integrity. Migrating data from various sources to central SQL 2008 data warehouse will be the primary function. Migration of data from bespoke legacy database’s to SQL 2008 data warehouse. Understand key business requirements, Liaising with various aspects of the company. Create advanced transformations of data, with focus on data cleansing, redundant data and duplication. Creating complex business rules regarding data services, migration, Integrity and support (Best Practices). Experience ·         Minimum 3 year SSIS experience, in a project or BI Development role and involvement in at least 3 full ETL project life cycles, using the following methodologies and tools o    Excellent knowledge of ETL concepts including data migration & integrity, focusing on SSIS. o    Extensive experience with SQL 2005 products, SQL 2008 desirable. o    Working knowledge of SSRS and its integration with other BI products. o    Extensive knowledge of T-SQL, stored procedures, triggers (Table/Database), views, functions in particular coding and querying. o    Data cleansing and harmonisation. o    Understanding and knowledge of indexes, statistics and table structure. o    SQL Agent – Scheduling jobs, optimisation, multiple jobs, DTS. o    Troubleshoot, diagnose and tune database and physical server performance. o    Knowledge and understanding of locking, blocks, table and index design and SQL configuration. ·         Demonstrable ability to understand and analyse business processes. ·         Experience in creating business rules on best practices for data services. ·         Experience in working with, supporting and troubleshooting MS SQL servers running enterprise applications ·         Proven ability to work well within a team and liaise with other technical support staff such as networking administrators, system administrators and support engineers. ·         Ability to create formal documentation, work procedures, and service level agreements. ·         Ability to communicate technical issues at all levels including to a non technical audience. ·         Good working knowledge of MS Word, Excel, PowerPoint, Visio and Project.   Location Based in Crawley with possibility of some remote working Contact me for more info: http://sqlblogcasts.com/blogs/blakmk/contact.aspx      

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• The Latest Major Release of AutoVue is Now Available!

  - by Pam Petropoulos

  Click here to read the full press release. To learn more about AutoVue 20.2, check out the What's New in AutoVue 20.2 Datasheet AutoVue 20.2 continues to set the standard for enterprise level visualization with Augmented Business Visualization, a new paradigm which reconciles information and business data from multiple sources into a single view, providing rich and actionable visual decision-making environments. The release also includes; capabilities that enhance end-to-end approval workflow; solutions to visually enable the mobile workforce; and support for the latest manufacturing and high tech formats.     New capabilities in release 20.2 include: ·         Enhancements to the Augmented Business Visualization framework o    Creation of 2D hotspots has been extended in 2D drawings, PDF and image files and can now be defined as regional boxes, rather than just text strings o    New 3D Hotspot links in models and drawings. Parts or components of 3D models can be selected to create hotspot links. ·         Enhanced end-to-end approval workflows with digital stamping and batch stamping improvements ·         Solutions that visually enable the mobile workforce and extend enterprise visualization to mobile devices, including iPads through OVDI (Oracle Virtual Desktop Infrastructure) ·         Enhancements to AutoVue enterprise readiness: reliability and performance improvements, as well as security enhancements which adhere to Oracle’s Software Security Assurance standards ·         Timely support for new MCAD, ECAD, and Office formats ·         New 20.2 versions of AutoVue Document Print Services and Integration SDK (iSDK) ·         New Dutch language availability   The press release also contains terrific supporting quotes from AutoVue customers and partners.        “AutoVue’s stamping enhancements will greatly benefit our building permit management processes,” said Ties Kremer, Information Manager, Noordenveld Municipality, Netherlands. “The ability to batch stamp documents will speed up our approval processes, enable us to save time and money, and help us meet our regulatory compliance obligations.”          “AutoVue provides our non-technical teams in marketing and sales with access to customer order requirements and supporting CAD documents and drawings,” said James Lim, Regional Technical Systems Manager at Molex Incorporated. “AutoVue 20.2 has enabled us to refine our quotation process, and reduce order errors.”         “We are excited about our use of AutoVue’s Augmented Business Visualization framework, which will offer Meridian users enhanced access to related technical documentation,” said Edwin van Dijk, Director of Product Management, BlueCielo.  “By including AutoVue’s new regional hotspot capabilities within BlueCielo Meridian Enterprise, the context of engineering information is carried over into the visual representation of complex assets, thereby helping us to improve productivity and operational excellence.”    

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• An Actionable Common Approach to Federal Enterprise Architecture

  - by TedMcLaughlan

  The recent “Common Approach to Federal Enterprise Architecture” (US Executive Office of the President, May 2 2012) is extremely timely and well-organized guidance for the Federal IT investment and deployment community, as useful for Federal Departments and Agencies as it is for their stakeholders and integration partners. The guidance not only helps IT Program Planners and Managers, but also informs and prepares constituents who may be the beneficiaries or otherwise impacted by the investment. The FEA Common Approach extends from and builds on the rapidly-maturing Federal Enterprise Architecture Framework (FEAF) and its associated artifacts and standards, already included to a large degree in the annual Federal Portfolio and Investment Management processes – for example the OMB’s Exhibit 300 (i.e. Business Case justification for IT investments).A very interesting element of this Approach includes the very necessary guidance for actually using an Enterprise Architecture (EA) and/or its collateral – good guidance for any organization charged with maintaining a broad portfolio of IT investments. The associated FEA Reference Models (i.e. the BRM, DRM, TRM, etc.) are very helpful frameworks for organizing, understanding, communicating and standardizing across agencies with respect to vocabularies, architecture patterns and technology standards. Determining when, how and to what level of detail to include these reference models in the typically long-running Federal IT acquisition cycles wasn’t always clear, however, particularly during the first interactions of a Program’s technical and functional leadership with the Mission owners and investment planners. This typically occurs as an agency begins the process of describing its strategy and business case for allocation of new Federal funding, reacting to things like new legislation or policy, real or anticipated mission challenges, or straightforward ROI opportunities (for example the introduction of new technologies that deliver significant cost-savings).The early artifacts (i.e. Resource Allocation Plans, Acquisition Plans, Exhibit 300’s or other Business Case materials, etc.) of the intersection between Mission owners, IT and Program Managers are far easier to understand and discuss, when the overlay of an evolved, actionable Enterprise Architecture (such as the FEA) is applied.  “Actionable” is the key word – too many Public Service entity EA’s (including the FEA) have for too long been used simply as a very highly-abstracted standards reference, duly maintained and nominally-enforced by an Enterprise or System Architect’s office. Refreshing elements of this recent FEA Common Approach include one of the first Federally-documented acknowledgements of the “Solution Architect” (the “Problem-Solving” role). This role collaborates with the Enterprise, System and Business Architecture communities primarily on completing actual “EA Roadmap” documents. These are roadmaps grounded in real cost, technical and functional details that are fully aligned with both contextual expectations (for example the new “Digital Government Strategy” and its required roadmap deliverables - and the rapidly increasing complexities of today’s more portable and transparent IT solutions.  We also expect some very critical synergies to develop in early IT investment cycles between this new breed of “Federal Enterprise Solution Architect” and the first waves of the newly-formal “Federal IT Program Manager” roles operating under more standardized “critical competency” expectations (including EA), likely already to be seriously influencing the quality annual CPIC (Capital Planning and Investment Control) processes.  Our Oracle Enterprise Strategy Team (EST) and associated Oracle Enterprise Architecture (OEA) practices are already engaged in promoting and leveraging the visibility of Enterprise Architecture as a key contributor to early IT investment validation, and we look forward in particular to seeing the real, citizen-centric benefits of this FEA Common Approach in particular surface across the entire Public Service CPIC domain - Federal, State, Local, Tribal and otherwise. Read more Enterprise Architecture blog posts for additional EA insight!

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• The Rise of Project Intelligence and Why It Matters

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By Amy DeWolf Are you doing any of these in your organization? How are you leveraging historical data to forecast projects? There’s a lot going on in government today. The economic pressures agencies feel from the uncertainty of budget cuts and sequestration effect every part of an organization, including the Project Management Office (PMO).  The PMO is responsible for monitoring and administering government IT projects. As time goes on, priorities shift, technology advances, and new regulations are imposed, all of which make planning and executing projects more difficult.  For example, think about your own projects.  How many boxes do you need to check and hoops do you need to jump through to ensure you comply with new regulations? While new regulations and technology advancements can be a good thing, they add an additional layer of complexity to already complex projects. To overcome some of these pressures, particularly new regulations, many in the PMO world are adopting a new approach- Project Intelligence (PI). According to a new Oracle Primavera white paper, The Rise of Project Intelligence: When Project Management is Just Not Enough, “PI uses Business Intelligence methods to leverage historical project data to make more informed decisions and greatly enhance project execution.” Currently, project managers plan and forecast the possible phases in an execution cycle.  However, most project managers don’t have the proper tools to do this as effectively as they would like. As the white paper noted, “The underlying deficiencies in most forecasting approaches are that 1) the PM fails in most instances to leverage historical data and 2) the PM doesn’t employ current Business Intelligence tools.” PI seeks to overturn this by combining modeling tools used in Business Intelligence for projects with the understanding of Emotional Intelligence for managing people.   Simply put, Project Intelligence is built off four main pillars: Actively use historical data to forecast project cycles Understand the intricacies of complex projects Enhance social and emotional intelligence in projects Actively use Business intelligence tools Read our complimentary whitepaper and discover the importance of emotional intelligence and best practices for improving projects, specifically in terms of communication.

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• Consumer Oriented Search In Oracle Endeca Information Discovery – Part 1

  - by Bob Zurek

  Information Discovery, a core capability of Oracle Endeca Information Discovery, enables business users to rapidly search, discover and navigate through a wide variety of big data including structured, unstructured and semi-structured data. One of the key capabilities, among many, that differentiate our solution from others in the Information Discovery market is our deep support for search across this growing amount of varied big data. Our method and approach is very different than classic simple keyword search that is found in may information discovery solutions. In this first part of a series on the topic of search, I will walk you through many of the key capabilities that go beyond the simple search box that you might experience in products where search was clearly an afterthought or attempt to catch up to our core capabilities in this area. Lets explore. The core data management solution of Oracle Endeca Information Discovery is the Endeca Server, a hybrid search-analytical database that his highly scalable and column-oriented in nature. We will talk in more technical detail about the capabilities of the Endeca Server in future blog posts as this post is intended to give you a feel for the deep search capabilities that are an integral part of the Endeca Server. The Endeca Server provides best-of-breed search features aw well as a new class of features that are the first to be designed around the requirement to bridge structured, semi-structured and unstructured big data. Some of the key features of search include type a heads, automatic alphanumeric spell corrections, positional search, Booleans, wildcarding, natural language, and category search and query classification dialogs. This is just a subset of the advanced search capabilities found in Oracle Endeca Information Discovery. Search is an important feature that makes it possible for business users to explore on the diverse data sets the Endeca Server can hold at any one time. The search capabilities in the Endeca server differ from other Information Discovery products with simple “search boxes” in the following ways: The Endeca Server Supports Exploratory Search.  Enterprise data frequently requires the user to explore content through an ad hoc dialog, with guidance that helps them succeed. This has implications for how to design search features. Traditional search doesn’t assume a dialog, and so it uses relevance ranking to get its best guess to the top of the results list. It calculates many relevance factors for each query, like word frequency, distance, and meaning, and then reduces those many factors to a single score based on a proprietary “black box” formula. But how can a business users, searching, act on the information that the document is say only 38.1% relevant? In contrast, exploratory search gives users the opportunity to clarify what is relevant to them through refinements and summaries. This approach has received consumer endorsement through popular ecommerce sites where guided navigation across a broad range of products has helped consumers better discover choices that meet their, sometimes undetermined requirements. This same model exists in Oracle Endeca Information Discovery. In fact, the Endeca Server powers many of the most popular e-commerce sites in the world. The Endeca Server Supports Cascading Relevance. Traditional approaches of search reduce many relevance weights to a single score. This means that if a result with a good title match gets a similar score to one with an exact phrase match, they’ll appear next to each other in a list. But a user can’t deduce from their score why each got it’s ranking, even though that information could be valuable. Oracle Endeca Information Discovery takes a different approach. The Endeca Server stratifies results by a primary relevance strategy, and then breaks ties within a strata by ordering them with a secondary strategy, and so on. Application managers get the explicit means to compose these strategies based on their knowledge of their own domain. This approach gives both business users and managers a deterministic way to set and understand relevance. Now that you have an understanding of two of the core search capabilities in Oracle Endeca Information Discovery, our next blog post on this topic will discuss more advanced features including set search, second-order relevance as well as an understanding of faceted search mechanisms that include queries and filters.  

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• The battle between Java vs. C#

  The battle between Java vs. C# has been a big debate amongst the development community over the last few years. Both languages have specific pros and cons based on the needs of a particular project. In general both languages utilize a similar coding syntax that is based on C++, and offer developers similar functionality. This being said, the communities supporting each of these languages are very different. The divide amongst the communities is much like the political divide in America, where the Java community would represent the Democrats and the .Net community would represent the Republicans. The Democratic Party is a proponent of the working class and the general population. Currently, Java is deeply entrenched in the open source community that is distributed freely to anyone who has an interest in using it. Open source communities rely on developers to keep it alive by constantly contributing code to make applications better; essentially they develop code by the community. This is in stark contrast to the C# community that is typically a pay to play community meaning that you must pay for code that you want to use because it is developed as products to be marketed and sold for a profit. This ties back into my reference to the Republicans because they typically represent the needs of business and personal responsibility. This is emphasized by the belief that code is a commodity and that it can be sold for a profit which is in direct conflict to the laissez-faire beliefs of the open source community. Beyond the general differences between Java and C#, they also target two different environments. Java is developed to be environment independent and only requires that users have a Java virtual machine running in order for the java code to execute. C# on the other hand typically targets any system running a windows operating system and has the appropriate version of the .Net Framework installed. However, recently there has been push by a segment of the Open source community based around the Mono project that lets C# code run on other non-windows operating systems. In addition, another feature of C# is that it compiles into an intermediate language, and this is what is executed when the program runs. Because C# is reduced down to an intermediate language called Common Language Runtime (CLR) it can be combined with other languages that are also compiled in to the CLR like Visual Basic (VB) .Net, and F#. The allowance and interaction between multiple languages in the .Net Framework enables projects to utilize existing code bases regardless of the actual syntax because they can be compiled in to CLR and executed as one codebase. As a software engineer I personally feel that it is really important to learn as many languages as you can or at least be open to learn as many languages as you can because no one language will work in every situation.  In some cases Java may be a better choice for a project and others may be C#. It really depends on the requirements of a project and the time constraints. In addition, I feel that is really important to concentrate on understanding the logic of programming and be able to translate business requirements into technical requirements. If you can understand both programming logic and business requirements then deciding which language to use is just basically choosing what syntax to write for a given business problem or need. In regards to code refactoring and dynamic languages it really does not matter. Eventually all projects will be refactored or decommissioned to allow for progress. This is the way of life in the software development industry. The language of a project should not be chosen based on the fact that a project will eventually be refactored because they all will get refactored.

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• Certify September Updates

  - by Sadia2

  We have added some release and platform certifications to MOS Certify. Applications: Oracle Demantra 12.2.2, 7.3.1.5, 7.3.1.4, 7.3.0.2.0, 7.3.0.0.0 Collaboration Technologies: Oracle Beehive 2.0.1.8.0 Database: Oracle Database Client 12.1.0.1.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.2.2, 12.1.3, 12.1.2, 12.1.1, 12.0.6, 11.5.10.2 Edge Applications: Oracle AutoVue 20.2.2, 20.2.1, 20.2.0 Enterprise Manager: Enterprise Manager Base Platform - OMS 12.1.0.3.0, Oracle Real User Experience Insight 12.1.0.4.0, 12.1.0.3.0, 12.1.0.1, 11.1 FSGBU Insurance Group: Oracle Health Insurance Claims 2.13.3.0.0 Fusion Middleware: Oracle Business Intelligence Applications 11.1.1.7.1, 7.9.6.4.0, Oracle Discoverer 11.1.1.6.0, Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Oracle JDK 1.7.0_40, 1.7.0_25", Oracle JRE 1.7.0_40, 1.7.0_25, Oracle JRockit 6u45 R28.2.7+, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Business Services Server 9.1.3.0, 9.1.2.0, 9.1.0.0, JD Edwards EnterpriseOne Mobile Applications 9.1.2.0 Oracle Fusion Applications: Oracle Fusion Applications 11.1.7.0.0 Primavera GBU: Primavera Unifier 9.13.0.0 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.3.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.9.0, Siebel SSO Integration 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0

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• Get Ready for Anytime, Anywhere Engagement

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Are you ready for 2015?  According to IDC, 2015 is the year when more users are projected to access the internet using mobile devices than with PC’s or other wired devices.  It’s no doubt that mobile devices are a critical means of communication today, and are on track to become increasingly more important in the coming years. However, device formats are so varied that delivering a mobile web experience that will engage site visitors and enhance your brand can be a daunting task. Solutions that empower organizations to easily extend their web presence to the mobile channel, while saving significant time and effort in managing mobile sites, are now essential in our ever connected mobile world. So what are some of the things organizations should look for in such a solution? Mobile device form factors, networks, protocols, and browsers vary widely, and reformatting web content for thousands of different device and software combinations is a prohibitive task. An effective mobile solution can make this process seamless by automatically formatting designated web content for mobile delivery.  By automatically detecting a site visitor’s device configuration, the selected web content can be sized and formatted for optimal display on that particular device. This can save tremendous time involved in building, formatting, and maintaining individual websites or mobile applications for different mobile devices. It’s not enough to simply support the thousands of different mobile device types that are out there. It’s also critical to make it easy for marketers and other business users to manage mobile sites and mobile content. Those responsible for maintaining an organization’s web and mobile experiences need the ability to edit content using rich text editor tools and then preview that content directly in the context of the mobile website and the traditional website, ideally from the same business user interface. Powerful capabilities such as these make managing the web experience for mobile devices easy, even with frequently changing content, across a multitude of different devices. This saves tremendous time involved in building, formatting, and maintaining individual websites or mobile applications for different mobile devices. When content or business needs change, the business user needs only to change site content once, and it is seamlessly deployed to the web and all mobile channels.Geo-location is another critical input to making the online experience engaging and relevant for web visitors who are increasingly mobile. A mobile solution should enable use of device GPS data to deliver location-based content and services to mobile website visitors. Organizations can provide mobile site visitors with location-sensitive search results, location-based offers and recommendations, integration of maps and directions into site content, and much more – all critical for meeting the needs of those on the go.To hear more about how mobile is changing the game, check out our recent webcast with Ted Schadler, Vice President, Principal Analyst, Forrester, where he discussed why mobile is the new face of engagement, or learn more about how to extend your web presence to the mobile channel with Oracle WebCenter Sites and Oracle WebCenter Sites Mobility Server.

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• WF4 &ndash; Guess the number game!

  - by MarkPearl

  I posted yesterday how really good WF4 was looking. Today I thought I would show some real basics that I was able to figure out. This will be a simple example, I am going to make a flowchart workflow – which will prompt the user to guess the number until they guess the right number. Lets begin… Make a new project and make it a Workflow console Application. Then select the Workflow file and drag a FlowChart (2) to point 3. This will now show a green start circle in the designer form. We are going to work with primitives to start with. We are now going to drag a few objects onto the Workflow, We drag the WriteLine, Assign & Decision items onto the designer. Once they are dragged onto the designer we will want to link them up. The order that they are linked is critical since this will determine the order of the solution. In this case, we want the system to first ask “Guess a number”, then to wait for the user to input some code, and then to display “You got it” if they got it right, and “Try again” if they got it wrong. So we now link the arrows to the objects. This is done by moving the mouse pointer over the start objects and clicking on one of the toggles and then dragging it to the next object and releasing the button over one of the toggles. This will place an arrow from the source object to the target object. Okay… pretty simple stuff – now we just need these primitive objects to do stuff. Lets start with the WriteLine primitive. We place the text in inverted commas in the Text field. Because this field accepts any valid VB expression we could have put variables etc. in there if we wanted to. The next thing we want to do is allow the user to input a number. This brings up an interesting problem, if a user were to type in a number, there would need to be someway to declare a variable to hold that value for the life of the workflow. We can achieve this by declaring a variable. To declare a variable, move your cursor over the variables tab at the bottom of the workflow, and then type the name of the new variable in the “Create Variable” field and set it as shown in the image above. Now that we have a variable, we want to call the Console.Readline method and assign the inputted value from the Console to that variable. The code that cannot be seen is actually this – Convert.ToInt32(Console.ReadLine()) We now have a workflow that first prompts the user for a number, then allows the user to type in a number. We are almost done, we just need to make the system react to the value inputted. There are a few ways we could do this, I am going to use the Decision item. So select the Decision object on the designer and then view its properties (F4 for me), and in the condition field place a condition. For simplicity sake I have decided that if the user guesses 10, they will have guessed the number. This is now the completed workflow. Its really easy to understand and shows some really powerful principles for Business applications. You can run the application and see what it does. Imagine writing business solutions that do not worry about the exact flow of objects, but simply allows a business analyst or someone to configure the solution to work exactly as the business rules would dictate. And if the rules changed six months later all they would need to do is re-drag some of the flows. Now I do not know if WF4 will allow for this, but it feels like it is a step in the right direct.

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• Faster Trip to Innovation with Simplified Data Integration: Sabre Holdings Case Study

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Author: Irem Radzik, Director of Product Marketing, Data Integration, Oracle In today’s fast-paced, competitive environment, IT teams are under pressure to deliver technology solutions for many critical business initiatives as fast as possible. When the focus is on speed, it can be easy to continue to use old style, point-to-point custom scripts that grow organically to the point where they are unmanageable and too costly to maintain. As data volumes, data sources, and end users grow, uncoordinated data integration efforts create significant inefficiencies for both IT and business users. In addition to losing IT productivity due to maintaining spaghetti architecture, data integrity becomes a concern as well. Errors caused by inconsistent, data and manual data entry can prove very costly for companies and disrupt business activities. Many industry leaders recognize now that data should be moved in an automated and reliable manner across all platforms to have one version of the truth. By simplifying their data integration architecture and standardizing on a centralized approach, IT teams now accelerate time to market. Especially, using a centralized, shared-service approach brings agility, increases IT productivity, and frees up resources for innovation. One such industry leader that simplified its data integration architecture is Sabre Holdings. Sabre Holdings provides distribution and technology solutions for the travel industry, and is a winner of Oracle Excellence Awards for Fusion Middleware in 2011 in the data integration category. I had the pleasure to host Sabre Holdings on a public webcast and discuss their data integration best practices for data warehousing. In this webcast Sabre’s Amjad Saeed, presented how the company reduced complexity by consolidating systems and standardizing development on Oracle Data Integrator and Oracle GoldenGate for its global data warehouse development team. With Oracle’s complete real-time data integration solution, Sabre also streamlined support and maintenance operations, achieved real-time view in the execution of the integration processes, and can manage the data warehouse and business intelligence solution performance on demand. By reducing complexity and leveraging timely market insights, the company was able to decrease time to market by 40%. You can now listen to the webcast on demand: Sabre Holdings Case Study: Accelerating Innovation using Oracle Data Integration I invite you to hear directly from Sabre how to use advanced data integration capabilities to enable accelerated innovation. To learn more about Oracle’s data integration offering you can download our free resources.

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• Should I manage authentication on my own if the alternative is very low in usability and I am already managing roles?

  - by rumtscho

  As a small in-house dev department, we only have experience with developing applications for our intranet. We use the existing Active Directory for user account management. It contains the accounts of all company employees and many (but not all) of the business partners we have a cooperation with. Now, the top management wants a technology exchange application, and I am the lead dev on the new project. Basically, it is a database containing our know-how, with a web frontend. Our employees, our cooperating business partners, and people who wish to become our cooperating business partners should have access to it and see what technologies we have, so they can trade for them with the department which owns them. The technologies are not patented, but very valuable to competitors, so the department bosses are paranoid about somebody unauthorized gaining access to their technology description. This constraint necessitates a nightmarishly complicated multi-dimensional RBAC-hybrid model. As the Active Directory doesn't even contain all the information needed to infer the roles I use, I will have to manage roles plus per-technology per-user granted access exceptions within my system. The current plan is to use Active Directory for authentication. This will result in a multi-hour registration process for our business partners where the database owner has to manually create logins in our Active Directory and send them credentials. If I manage the logins in my own system, we could improve the usability a lot, for example by letting people have an active (but unprivileged) account as soon as they register. It seems to me that, after I am having a users table in the DB anyway (and managing ugly details like storing historical user IDs so that recycled user IDs within the Active Directory don't unexpectedly get rights to view someone's technologies), the additional complexity from implementing authentication functionality will be minimal. Therefore, I am starting to lean towards doing my own user login management and forgetting the AD altogether. On the other hand, I see some reasons to stay with Active Directory. First, the conventional wisdom I have heard from experienced programmers is to not do your own user management if you can avoid it. Second, we have code I can reuse for connection to the active directory, while I would have to code the authentication if done in-system (and my boss has clearly stated that getting the project delivered on time has much higher priority than delivering a system with high usability). Third, I am not a very experienced developer (this is my first lead position) and have never done user management before, so I am afraid that I am overlooking some important reasons to use the AD, or that I am underestimating the amount of work left to do my own authentication. I would like to know if there are more reasons to go with the AD authentication mechanism. Specifically, if I want to do my own authentication, what would I have to implement besides a secure connection for the login screen (which I would need anyway even if I am only transporting the pw to the AD), lookup of a password hash and a mechanism for password recovery (which will probably include manual identity verification, so no need for complex mTAN-like solutions)? And, if you have experience with such security-critical systems, which one would you use and why?

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• Cloud – the forecast is improving

  - by Rob Farley

  There is a lot of discussion about “the cloud”, and how that affects people’s data stories. Today the discussion enters the realm of T-SQL Tuesday, hosted this month by Jorge Segarra. Over the years, companies have invested a lot in making sure that their data is good, and I mean every aspect of it – the quality of it, the security of it, the performance of it, and more. Experts such as those of us at LobsterPot Solutions have helped these companies with this, and continue to work with clients to make sure that data is a strong part of their business, not an oversight. Whether business intelligence systems are being utilised or not, every business needs to be able to rely on its data, and have the confidence in it. Data should be a foundation upon which a business is built. In the past, data had been stored in paper-based systems. Filing cabinets stored vital information. Today, people have server rooms with storage of various kinds, recognising that filing cabinets don’t necessarily scale particularly well. It’s easy to ‘lose’ data in a filing cabinet, when you have people who need to make sure that the sheets of paper are in the right spot, and that you know how things are stored. Databases help solve that problem, but still the idea of a large filing cabinet continues, it just doesn’t involve paper. If something happens to the physical ‘filing cabinet’, then the problems are larger still. Then the data itself is under threat. Many clients have generators in case the power goes out, redundant cables in case the connectivity dies, and spare servers in other buildings just in case they’re required. But still they’re maintaining filing cabinets. You see, people like filing cabinets. There’s something to be said for having your data ‘close’. Even if the data is not in readable form, living as bits on a disk somewhere, the idea that its home is ‘in the building’ is comforting to many people. They simply don’t want to move their data anywhere else. The cloud offers an alternative to this, and the human element is an obstacle. By leveraging the cloud, companies can have someone else look after their filing cabinet. A lot of people really don’t like the idea of this, partly because the administrators of the data, those people who could potentially log in with escalated rights and see more than they should be allowed to, who need to be trusted to respond if there’s a problem, are now a faceless entity in the cloud. But this doesn’t mean that the cloud is bad – this is simply a concern that some people may have. In new functionality that’s on its way, we see other hybrid mechanisms that mean that people can leverage parts of the cloud with less fear. Companies can use cloud storage to hold their backup data, for example, backups that have been encrypted and are therefore not able to be read by anyone (including administrators) who don’t have the right password. Companies can have a database instance that runs locally, but which has its data files in the cloud, complete with Transparent Data Encryption if needed. There can be a higher level of control, making the change easier to accept. Hybrid options allow people who have had fears (potentially very justifiable) to take a new look at the cloud, and to start embracing some of the benefits of the cloud (such as letting someone else take care of storage, high availability, and more) without losing the feeling of the data being close. @rob_farley

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• The Minimalist Approach to Content Governance - Request Phase

  - by Kellsey Ruppel

  Originally posted by John Brunswick. For each project, regardless of size, it is critical to understand the required ownership, business purpose, prerequisite education / resources needed to execute and success criteria around it. Without doing this, there is no way to get a handle on the content life-cyle, resulting in a mass of orphaned material. This lowers the quality of end user experiences.     The good news is that by using a simple process in this request phase - we will not have to revisit this phase unless something drastic changes in the project. For each of the elements mentioned above in this stage, the why, how (technically focused) and impact are outlined with the intent of providing the most value to a small team. 1. Ownership Why - Without ownership information it will not be possible to track and manage any of the content and take advantage of many features of enterprise content management technology. To hedge against this, we need to ensure that both a individual and their group or department within the organization are associated with the content. How - Apply metadata that indicates the owner and department or group that has responsibility for the content. Impact - It is possible to keep the content system optimized by running native reports against the meta-data and acting on them based on what has been outlined for success criteria. This will maximize end user experience, as content will be faster to locate and more relevant to the user by virtue of working through a smaller collection. 2. Business Purpose Why - This simple step will weed out requests that have tepid justification, as users will most likely not spend the effort to request resources if they do not have a real need. How - Use a simple online form to collect and workflow the request to management native to the content system. Impact - Minimizes the amount user generated content that is of low value to the organization. 3. Prerequisite Education Resources Needed Why - If a project cannot be properly staffed the probability of its success is going to be low. By outlining the resources needed - in both skill set and duration - it will cause the requesting party to think critically about the commitment needed to complete their project and what gap must be closed with regard to education of those resources. How - In the simple request form outlined above, resources and a commitment to fulfilling any needed education should be included with a brief acceptance clause that outlines the requesting party's commitment. Impact - This stage acts as a formal commitment to ensuring that resources are able to execute on the vision for the project. 4. Success Criteria Why - Similar to the business purpose, this is a key element in helping to determine if the project and its respective content should continue to exist if it does not meet its intended goal. How - Set a review point for the project content that will check the progress against the originally outlined success criteria and then determine the fate of the content. This can even include logic that will tell the content system to remove items that have not been opened by any users in X amount of time. Impact - This ensures that projects and their contents do not live past their useful lifespans. Just as with orphaned content, non-relevant information will slow user's access to relevant materials for the jobs. Request Phase Summary With a simple form that outlines the ownership of a project and its content, business purpose, education and resources, along with success criteria, we can ensure that an enterprise content management system will stay clean and relevant to end users - allowing it to deliver the most value possible. The key here is to make it straightforward to make the request and let the content management technology manage as much as possible through metadata, retention policies and workflow. Doing these basic steps will allow project content to get off to a great start in the enterprise! Stay tuned for the next installment - the "Create Phase" - covering security access and workflow involved in content creation, enabling a practical layer of governance over our enterprise content repository.

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• Oracle Applications Cloud Release 8 Customization: Your User Interface, Your Text

  - by ultan o'broin

  Introducing the User Interface Text Editor In Oracle Applications Cloud Release 8, there’s an addition to the customization tool set, called the User Interface Text Editor  (UITE). When signed in with an application administrator role, users launch this new editing feature from the Navigator's Tools > Customization > User Interface Text menu option. See how the editor is in there with other customization tools? User Interface Text Editor is launched from the Navigator Customization menu Applications customers need a way to make changes to the text that appears in the UI, without having to initiate an IT project. Business users can now easily change labels on fields, for example. Using a composer and activated sandbox, these users can take advantage of the Oracle Metadata Services (MDS), add a key to a text resource bundle, and then type in their preferred label and its description (as a best practice for further work, I’d recommend always completing that description). Changing a simplified UI field label using Oracle Composer In Release 8, the UITE enables business users to easily change UI text on a much wider basis. As with composers, the UITE requires an activated sandbox where users can make their changes safely, before committing them for others to see. The UITE is used for editing UI text that comes from Oracle ADF resource bundles or from the Message Dictionary (or FND_MESSAGE_% tables, if you’re old enough to remember such things). Functionally, the Message Dictionary is used for the text that appears in business rule-type error, warning or information messages, or as a text source when ADF resource bundles cannot be used. In the UITE, these Message Dictionary texts are referred to as Multi-part Validation Messages.   If the text comes from ADF resource bundles, then it’s categorized as User Interface Text in the UITE. This category refers to the text that appears in embedded help in the UI or in simple error, warning, confirmation, or information messages. The embedded help types used in the application are explained in an Oracle Fusion Applications User Experience (UX) design pattern set. The message types have a UX design pattern set too. Using UITE  The UITE enables users to search and replace text in UI strings using case sensitive options, as well as by type. Users select singular and plural options for text changes, should they apply. Searching and replacing text in the UITE The UITE also provides users with a way to preview and manage changes on an exclusion basis, before committing to the final result. There might, for example, be situations where a phrase or word needs to remain different from how it’s generally used in the application, depending on the context. Previewing replacement text changes. Changes can be excluded where required. Multi-Part Messages The Message Dictionary table architecture has been inherited from Oracle E-Business Suite days. However, there are important differences in the Oracle Applications Cloud version, notably the additional message text components, as explained in the UX Design Patterns. Message Dictionary text has a broad range of uses as indicated, and it can also be reserved for internal application use, for use by PL/SQL and C programs, and so on. Message Dictionary text may even concatenate together at run time, where required. The UITE handles the flexibility of such text architecture by enabling users to drill down on each message and see how it’s constructed in total. That way, users can ensure that any text changes being made are consistent throughout the different message parts. Multi-part (Message Dictionary) message components in the UITE Message Dictionary messages may also use supportability-related numbers, the ones that appear appended to the message text in the application’s UI. However, should you have the requirement to remove these numbers from users' view, the UITE is not the tool for the job. Instead, see my blog about using the Manage Messages UI.

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• Multichannel Digital Engagement: Find Out How Your Organization Measures Up

  - by Michael Snow

  This article was originally published in the September 2013 Edition of the Oracle Information InDepth Newsletter ORACLE WEBCENTER EDITION Thanks to mobile and social technologies, interactive online experiences are now commonplace. Not only that, they give consumers more choices, influence, and control than ever before. So how can you make your organization stand out? The key building blocks for delivering exceptional cross-channel digital experiences are outlined below. Also, a new assessment tool is available to help you measure your organization's ability to deliver such experiences. A clearly defined digital strategy. The customer journey is growing increasingly complex, encompassing multiple touchpoints and channels. It used to be easy to map marketing efforts to specific offline channels; for example, a direct mail piece with an offer to visit a store for a discounted purchase. Now it is more difficult to cultivate and track such clear cause-and-effect relationships. To deliver an integrated digital experience in this more complex world, organizations need a clearly defined and comprehensive digital marketing strategy that is backed up by an integrated set of software, middleware, and hardware solutions. Strong support for business agility and speed-to-market. As both IT and marketing executives know, speed-to-market and business agility are key to competitive advantage. That means marketers need solutions to support the rapid implementation of online marketing initiatives—plus the flexibility to adapt quickly to a changing marketplace. And IT needs tools with the performance, scalability, and ease of integration to support marketing efforts. Both teams benefit when business users are empowered to implement marketing initiatives on their own, with minimal IT intervention. The ability to deliver relevant, personalized content. Delivering a one-size-fits-all online customer experience is no longer acceptable. Customers expect you to know who they are, including their preferences and past relationship with your brand. That means delivering the most relevant content from the moment a visitor enters your site. To make that happen, you need a powerful rules engine so that marketers and business users can easily define site visitor segments and deliver content accordingly. That includes both implicit targeting that is based on the user’s behavior, and explicit targeting that takes a user’s profile information into account. Ideally, the rules engine can also intelligently weight recommendations when multiple segments apply to a specific customer. Support for social interactivity. With the advent of Facebook and LinkedIn, visitors expect to participate in and contribute to your web presence—and share their experience on their own social networks. That requires easy incorporation of user-generated content such as comments, ratings, reviews, polls, and blogs; seamless integration with third-party social networking sites; and support for social login, which helps to remove barriers to social participation. The ability to deliver connected, multichannel experiences that include powerful, flexible mobile capabilities. By 2015, mobile usage is projected to surpass that of PCs and other wired devices. In other words, mobile is an essential element in delivering exceptional online customer experiences. This requires the creation and management of mobile experiences that are optimized for delivery to the thousands of different devices that are in use today. Just as important, organizations must be able to easily extend their traditional web presence to the mobile channel and deliver highly personalized and relevant multichannel marketing initiatives while also managing to minimize the time and effort required to manage mobile sites. Are you curious to know how your organization measures up when it comes to delivering an engaging, multichannel digital experience? If so, take this brief, 15-question online assessment and see how your organization scores in the areas of digital strategy, digital agility, relevance and personalization, social interactivity, and multichannel experience.

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• Building Enterprise Smartphone App &ndash; Part 1: Why Build Smart Phone Apps

  - by Tim Murphy

  This is part 1 in a series of post based on a talk I gave recently at the Chicago Information Technology Architects Group.  Feel free to leave feedback. Intro Most of us already carry smartphones. We play games on them. We keep up with what is going on with our friends and our favorite teams. We take pictures of our kids at their events. But the question is if that is all they are good for. Many companies have aspects of their business that lend themselves to being performed by mobile devices. Some of them lean toward larger device such as tablets, but many can be executed on smartphones. This and the following articles will discuss some of the possible applications of smartphone technology for businesses, the platforms that are available and the considerations you need to make when building them. I'll take a look at some specific scenarios and wrap up with a couple of capabilities that are just emerging that can be used in the future. Why Build Enterprise Smartphone Applications So what are some of the ways that you can leverage smartphone technology to gain efficiency in your business or a clients business. There are a few major areas that I have seen mobile platforms being an advantage to. Your mobile sales force is a key candidate for leveraging smartphone apps.  They can visit clients in their retail location and place orders on site. It is a more personal approach which can gain you customer loyalty.  A sales person may also gather information about the way a client does business or who their target market is. This allows them you to focus marketing information or build customized support for your customer. You may also have need to track physical inventory in a store. This is something that has historically been done with laser scanners, but with the camera capabilities in today's phones and tablets it is possible to use more general multi-purpose devices.  This can save costs on both hardware and telecommunication contracts. Delivery verification is another area that historically has been the domain of specialized devices but can now be accomplished with smartphones.  This also reduces costs because it is also used for communicating with the driver and other operations.  Add to that the navigation capability of smartphones and you can see how the return on investment increases. Executives are always on the go. They spend most of their time in meetings and yet they need access to decision making information at their finger tips. With a smartphone app they can get alerts when major sales are closed or critical accounting process are completed that may need their attention. They can also answer questions by instantly pulling up BI reports. I have often heard operations support people say that they need things like VPN and RDP from their phones. If they can also have notifications of outages or critical support requests they can be react to situations without needing to be tied to their desks. These are all valid reasons to need smartphone applications.  In the next installment I will discuss platforms and features. del.icio.us Tags: Smartphones,Enterprise Smartphone Apps,Architecture

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• iptables issue on plesk

  - by Fred Rufin

  i don't know how to open a specific port (rtmp=1935) on my CentOS server using Plesk or itables. I created new rules for port 1935 i/o using Plesk/Modules/Firewall but this doesn't work. Nmap scanning tells me this : 1935/tcp filtered rtmp . So i decided to have look at my iptable using SSH (iptables -L), and iptables seems to contain my rules (tcp spt:macromedia-fcs): Chain INPUT (policy DROP) target prot opt source destination VZ_INPUT all -- anywhere anywhere ACCEPT all -- anywhere anywhere state RELATED,ESTABLISHED REJECT tcp -- anywhere anywhere tcp flags:!FIN,SYN,RST,ACK/SYN reject-with tcp-reset DROP all -- anywhere anywhere state INVALID ACCEPT all -- anywhere anywhere Chain FORWARD (policy DROP) target prot opt source destination VZ_FORWARD all -- anywhere anywhere ACCEPT all -- anywhere anywhere state RELATED,ESTABLISHED REJECT tcp -- anywhere anywhere tcp flags:!FIN,SYN,RST,ACK/SYN reject-with tcp-reset DROP all -- anywhere anywhere state INVALID ACCEPT all -- anywhere anywhere Chain OUTPUT (policy DROP) target prot opt source destination VZ_OUTPUT all -- anywhere anywhere ACCEPT all -- anywhere anywhere state RELATED,ESTABLISHED REJECT tcp -- anywhere anywhere tcp flags:!FIN,SYN,RST,ACK/SYN reject-with tcp-reset DROP all -- anywhere anywhere state INVALID ACCEPT all -- anywhere anywhere Chain VZ_FORWARD (1 references) target prot opt source destination Chain VZ_INPUT (1 references) target prot opt source destination ACCEPT tcp -- anywhere anywhere tcp dpt:http ACCEPT tcp -- anywhere anywhere tcp dpt:ssh ACCEPT tcp -- anywhere anywhere tcp dpt:smtp ACCEPT tcp -- anywhere anywhere tcp dpt:pop3 ACCEPT tcp -- anywhere anywhere tcp dpt:domain ACCEPT udp -- anywhere anywhere udp dpt:domain ACCEPT tcp -- anywhere anywhere tcp dpts:filenet-tms:65535 ACCEPT udp -- anywhere anywhere udp dpts:filenet-tms:65535 ACCEPT tcp -- anywhere anywhere tcp dpt:cddbp-alt ACCEPT tcp -- anywhere anywhere tcp dpt:pcsync-https ACCEPT tcp -- localhost.localdomain localhost.localdomain ACCEPT tcp -- anywhere anywhere tcp dpt:macromedia-fcs ACCEPT udp -- localhost.localdomain localhost.localdomain Chain VZ_OUTPUT (1 references) target prot opt source destination ACCEPT tcp -- anywhere anywhere tcp spt:http ACCEPT tcp -- anywhere anywhere tcp spt:ssh ACCEPT tcp -- anywhere anywhere tcp spt:smtp ACCEPT tcp -- anywhere anywhere tcp spt:pop3 ACCEPT tcp -- anywhere anywhere tcp spt:domain ACCEPT udp -- anywhere anywhere udp spt:domain ACCEPT tcp -- anywhere anywhere ACCEPT udp -- anywhere anywhere ACCEPT tcp -- anywhere anywhere tcp spt:cddbp-alt ACCEPT tcp -- anywhere anywhere tcp spt:pcsync-https ACCEPT tcp -- localhost.localdomain localhost.localdomain ACCEPT tcp -- anywhere anywhere tcp spt:macromedia-fcs ACCEPT udp -- localhost.localdomain localhost.localdomain My rules seems to be OK but there is no connection to 1935 port using a browser. I can connect to this port with SSH (typing "wget myServerIP:1935") but maybe this is because it is an SSH tunelling ? I don't know how to do.

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• Automount in Ubuntu 9.10

  - by easyrider

  Hi, By default Ubuntu doesn't mount internal NTFS hard drives automatically. A fstab solution not working properly, because of conflicts with the "intelligent" mount system. If I add my hd in fstab and reboot - it will be mounted. But if I go to nautilus, open places panel and click eject button (unmount) and than click on hd again to mount it, I will get an error. In 9.04 to solve this problem you need to modify hal rules in /etc/hal/... preferences.fdi in my case I modified it for only one drive. <device> - <match key="storage.hotpluggable" bool="false"> - <match key="storage.removable" bool="false"> <merge key="storage.automount_enabled_hint" type="bool">false</merge> - <match key="storage.model" string="ST3250310NS"> <merge key="storage.automount_enabled_hint" type="bool">true</merge> </match> </match> </match> </device> But this is not working in 9.10 - devs removed this function from hal to devkit-disk or udev? I don't know. Could you please tell me where automount rules are stored in 9.10? And how to create new rules, and what program controls automount in 9.10?

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• How to change mod_rewrite to avoid {REQUEST_FILENAME} in order to get around 255 character URL limit?

  - by Jeremy Reimer

  According to this answer: max length of url 257 characters for mod_rewrite? there is a maximum 255 character hard limit based on the file system for using mod_rewrite. According to the accepted answer, there are two solutions: Change the URL format of your application to a max of 255 characters between each slash. Move the Rewrite rules into the apache virtual host config and remove the REQUEST_FILENAME. I cannot use the first method, so I am trying to figure out the second. I have put the Rewrite rules into the Apache virtual host config as requested. However I cannot figure out how to remove the REQUEST_FILENAME and still have my web application framework (Dragonfly) still work. Here is the portion of the rewrite rules that I moved from .htaccess into the virtual host config file of Apache: RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_FILENAME} !-l RewriteCond %{REQUEST_FILENAME} !-f [OR] # if don't want Dragonfly to process html files comment # out the line below (you may need to remove the [OR] above too). RewriteCond %{REQUEST_FILENAME} \.(html|nl)$ # Main URL rewriting. RewriteRule (.*) index.cgi?$1 [L,QSA] I've tried removing {REQUEST_FILENAME} and it just breaks the framework in various ways. How do I rewrite this without using {REQUEST_FILENAME}?

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