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  • The newest OPN Competency Center (OPN CC) enhancements are now available

    - by mseika
    The newest OPN Competency Center (OPN CC) enhancements are now available. This release is focused on a new look and simplified navigation, and Resell Competency Tracking functionality. Some of the key features released include: 1. New Look and Feel with Simplified Navigation Users are now one click away from the most valuable resources. Additionally, there are now focused areas which allow users to navigate more effectively. Users can review their individual achievements, create a dedicated Training Plan to broaden their knowledge, or use the new Company Corner to view their company’s achievements. Your view as an Oracle employee has been modified and the Company Corner will provide links to allow access to Partner Workgroups and other links specific to your partner data. 2. Resell Competency Tracker This new functionality has been created to allow partners to track their progress toward becoming Resell Authorized. The Resell Competency Tracker highlights those Knowledge Zones where additional requirements must be achieved prior to Distribution Rights being granted and allows the partners to track their progress. This tracker is available to all users badged to a company ID and also to Internal Oracle employees who have existing access to Partner Workgroups. 3. Enhanced Training Manager Functionality The existing Training Manager has been enhanced to allow partners to create Workgroups that are either focused on the competency requirements for becoming Specialized or the competency requirements needed to apply for resell authorization. Please mark your calendars and plan on joining an internal demonstration of these features and enhancements: Wednesday, September 26 @ 7am & 8pm PT A public Beehive web conference has been scheduled Intercall: 5210981 / 2423

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  • Keeping Aspect Screen Ration While Stays in Center

    - by David Dimalanta
    I sqw and I tried this suggestion on PISTACHIO BRAINSTORMIN* on how to make a good and adaptive screen ration. For every different screen size, let's say I put the perfect circle as a Texture in LibGDX and played it on screen. Here's the blueberry image example and it's perfectly rounded: When I played it on the Google Nexus 7, the circle turn into a slightly oblonng shape, resembling as it was being flatten a bit. Please observe this snapshot below and you can see the blueberry is almost but slightly not perfectly rounded: Now, when I tried the suggested code for aspect ratio, the perfect circle retained but another problem is occured. The problem is that I expecting for a view on center but instead it's been moved to the right offset leaving with a half black screen. This would be look like this: Here is my code using the suggested screen aspect ratio code: Class' Field // Ingredients Needed for Screen Aspect Ratio private static final int VIRTUAL_WIDTH = 720; private static final int VIRTUAL_HEIGHT = 1280; private static final float ASPECT_RATIO = ((float) VIRTUAL_WIDTH)/((float) VIRTUAL_HEIGHT); private Camera Mother_Camera; private Rectangle Viewport; render() // Camera updating... Mother_Camera.update(); Mother_Camera.apply(Gdx.gl10); // Reseting viewport... Gdx.gl.glViewport((int) Viewport.x, (int) Viewport.y, (int) Viewport.width, (int) Viewport.height); // Clear previous frame. Gdx.gl.glClearColor(0, 0, 0, 1); Gdx.gl.glClear(GL10.GL_COLOR_BUFFER_BIT); show() Mother_Camera = new OrthographicCamera(VIRTUAL_WIDTH, VIRTUAL_HEIGHT); Was this code useful for screen aspect ratio-proportion fixing or it is statically dependent on actual device's width and height? *see http://blog.acamara.es/2012/02/05/keep-screen-aspect-ratio-with-different-resolutions-using-libgdx/#comment-317

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  • Keeping Aspect Screen Ratio While Stays in Center

    - by David Dimalanta
    I sqw and I tried this suggestion on PISTACHIO BRAINSTORMIN* on how to make a good and adaptive screen ration. For every different screen size, let's say I put the perfect circle as a Texture in LibGDX and played it on screen. Here's the blueberry image example and it's perfectly rounded: When I played it on the Google Nexus 7, the circle turn into a slightly oblonng shape, resembling as it was being flatten a bit. Please observe this snapshot below and you can see the blueberry is almost but slightly not perfectly rounded: Now, when I tried the suggested code for aspect ratio, the perfect circle retained but another problem is occured. The problem is that I expecting for a view on center but instead it's been moved to the right offset leaving with a half black screen. This would be look like this: Here is my code using the suggested screen aspect ratio code: Class' Field // Ingredients Needed for Screen Aspect Ratio private static final int VIRTUAL_WIDTH = 720; private static final int VIRTUAL_HEIGHT = 1280; private static final float ASPECT_RATIO = ((float) VIRTUAL_WIDTH)/((float) VIRTUAL_HEIGHT); private Camera Mother_Camera; private Rectangle Viewport; render() // Camera updating... Mother_Camera.update(); Mother_Camera.apply(Gdx.gl10); // Reseting viewport... Gdx.gl.glViewport((int) Viewport.x, (int) Viewport.y, (int) Viewport.width, (int) Viewport.height); // Clear previous frame. Gdx.gl.glClearColor(0, 0, 0, 1); Gdx.gl.glClear(GL10.GL_COLOR_BUFFER_BIT); show() Mother_Camera = new OrthographicCamera(VIRTUAL_WIDTH, VIRTUAL_HEIGHT); Was this code useful for screen aspect ratio-proportion fixing or it is statically dependent on actual device's width and height? *see http://blog.acamara.es/2012/02/05/keep-screen-aspect-ratio-with-different-resolutions-using-libgdx/#comment-317

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  • Deloitte 2013 Global Contact Center Survey

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 "77% of contact centers expect to maintain or grow in size in the next 12-24 months." This is one of the findings of Deloitte's 2013 Global Contact Center Survey in which there are plenty of great business opportunities for all smart CX consultants and integrators using Oracle Service solutions. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • About the new Microsoft Innovation Center (MIC) in Miami

    - by Herve Roggero
    Originally posted on: http://geekswithblogs.net/hroggero/archive/2014/08/21/about-the-new-microsoft-innovation-center-mic-in-miami.aspxLast night I attended a meeting at the new MIC in Miami, run by Blain Barton (@blainbar), Sr IT Pro Evangelist at Microsoft. The meeting was well attended and is meant to be run as a user group format in a casual setting. Many of the local Microsoft MVPs and group leaders were in attendance as well, which allows technical folks to connect with community leaders in the area. If you live in South Florida, I highly recommend to look out for future meetings at the MIC; most meetings will be about the Microsoft Azure platform, either IT Pro or Dev topics. For more information on the MIC, check out this announcement:  http://www.microsoft.com/en-us/news/press/2014/may14/05-02miamiinnovationpr.aspx. About Herve Roggero Herve Roggero, Microsoft Azure MVP, @hroggero, is the founder of Blue Syntax Consulting (http://www.bluesyntaxconsulting.com). Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" and “PRO SQL Server 2012 Practices” from Apress, a PluralSight author, and runs the Azure Florida Association.

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  • Getting Center and Radius of Irregural Object

    - by Moaz ELdeen
    I have drawn an asteroid object manually , and would like to get its center/radius by a specific equation. I think I can get them by calculated and hard-coded values. The code to draw the asteroid: void Asteroid::Draw() { float ratio = app::getWindowWidth()/app::getWindowHeight(); gl::pushMatrices(); gl::translate(m_Pos*ratio); gl::scale(3.5*ratio,3.5*ratio,3.5*ratio); gl::color(ci::Color(1,1,1)); gl::drawLine(Vec2f(-15,0),Vec2f(-10,-5)); gl::drawLine(Vec2f(-10,-5),Vec2f(-5,-5)); gl::drawLine(Vec2f(-5,-5),Vec2f(-5,-8)); gl::drawLine(Vec2f(-5,-8),Vec2f(5,-8)); gl::drawLine(Vec2f(5,-8),Vec2f(5,-5)); gl::drawLine(Vec2f(5,-5),Vec2f(10,-5)); gl::drawLine(Vec2f(10,-5),Vec2f(15,0)); gl::drawLine(Vec2f(15,0),Vec2f(10,5)); gl::drawLine(Vec2f(10,5),Vec2f(-10,5)); gl::drawLine(Vec2f(-10,5),Vec2f(-10,5)); gl::drawLine(Vec2f(-15,0),Vec2f(-10,5)); gl::popMatrices(); } According to the answer I have written that code to calculate the radius, is it correct or not ? cinder::Vec2f Asteroid::getCenter() { return ci::Vec2f(m_Pos.x, m_Pos.y); } double Asteroid::getRadius() { ci::Vec2f _vec = (getCenter()- Vec2f(15,5)); return _vec.length()*0.3f; }

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  • Company Administrators: Stay Alert!

    - by Pete
    Some of our customers choose to use the Themes feature to rebrand their Training and Support Center link, and redirect it to an internal support site. If your company does this, we strongly advise that for your employees that have the Administrator role, you maintain a separate theme that keeps the Administrator's Training and Support link pointed to the CRM On Demand Training and Support Center, and not redirect it to an internal support site. Why? The company administrator needs access to the Training and Support Center because it gives them pod-specific application alerts on the Support tab and pod-specific release information on the Release Info tab. If a customer no longer has access to the Training and Support Center URL because they have already rebranded that link, they can contact Customer Care to request it again.  

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  • Announcing the New Virtual Briefing Center

    - by Theresa Hickman
    Do you want to hear about real-world customer success stories? Or listen to Oracle Application leaders discuss the value in the latest releases of Oracle Application products? Do you want one place to download up-to-date content, including white papers, podcasts, webcasts and presentations? Did you miss the Virtual Trade Show at the beginning of 2011? If you answered yes to any of these questions, then the Virtual Briefing Center is the place to get up-to-date Oracle product information for Oracle E-Business Suite, PeopleSoft, JD Edwards, Fusion, Siebel and Hyperion across multiple product areas from financials, procurement, supply chain, CRM, Performance Management, and more. Every month we will have "Monthly Spotlights" to showcase new content. The following lists the upcoming live webcasts in July 2011: Weds. July 6, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear about Amway’s upgrade to Oracle E-Business Suite 12.1 and how they stabilized financial modules, especially the month-end close processes. Thurs. July 14, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear West Corporation share their PeopleSoft 9.1 upgrade, resulting in improved self-service, more robust reporting capabilities and new workflow and processes. Thurs. July 21, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Learn how MFlex improved their operations, saved manpower and reduced time to close with their upgrade to JD Edwards EnterpriseOne 9.0. Thurs. July 28, 2011 at 9:00 a.m. PST/12:00 p.m. EST: IEEE discusses their upgrade to Siebel 8.1 using open web service architecture for faster SOA enablement allowing them to scale their membership capacity by 250%. If you cannot attend any of the above live events, that's OK because each of the webcasts in this series will be recorded and available on demand. And for you Financials folks who may have missed the webcasts from the Virtual Trade Show earlier this year, you can view them on demand by Visiting the Resource Library: Planning Your Successful Upgrade to Oracle E-Business Suite Financials 12.1. In this session, Bryant and Stratton College talk about their upgrade. Planning Your Successful Upgrade to PeopleSoft Financials 9.1. In this session, the University of Central Florida share their upgrade story. Fusion Financials: The New Standard for Finance. In this session, Terrance Wampler, the VP of Financial Application Strategy discusses the business value of Oracle's next generation financial applications and how customers can take advantage of Fusion Financials alongside their existing investments. What are you waiting for? Register now!

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  • How long to wait before Humble Bundle games appear in Software Centre?

    - by Synesso
    At software-center.ubuntu.com it says Thank you for downloading your Humble Bundle games from the Ubuntu Software Center Notes: As these games have been recently added to Ubuntu Software Center it might take a minute for them to appear. If you see a "Not found" message, Ubuntu Software Center is working in the background to update the list of available apps. When I click on a link, the software centre opens and it says There isn’t a software package called “swordandsworcery” in your current software sources. I have waited for about 30 minutes now. I have also executed sudo apt-get update & restarted software centre to no avail. Do I keep waiting?

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  • Error while installing emacs23 from Software Center

    - by vrcmr
    Trying to install emacs in Software Center Ubuntu 12.04 got this error. installArchives() failed: Selecting previously unselected package emacs23. (Reading database ... (Reading database ... 5% (Reading database ... 10% (Reading database ... 15% (Reading database ... 20% (Reading database ... 25% (Reading database ... 30% (Reading database ... 35% (Reading database ... 40% (Reading database ... 45% (Reading database ... 50% (Reading database ... 55% (Reading database ... 60% (Reading database ... 65% (Reading database ... 70% (Reading database ... 75% (Reading database ... 80% (Reading database ... 85% (Reading database ... 90% (Reading database ... 95% (Reading database ... 100% (Reading database ... 182385 files and directories currently installed.) Unpacking emacs23 (from .../emacs23_23.3+1-1ubuntu9_i386.deb) ... Processing triggers for desktop-file-utils ... Processing triggers for bamfdaemon ... Rebuilding /usr/share/applications/bamf.index... Processing triggers for gnome-menus ... Processing triggers for man-db ... Setting up emacs23 (23.3+1-1ubuntu9) ... update-alternatives: using /usr/bin/emacs23-x to provide /usr/bin/emacs (emacs) in auto mode. emacs-install emacs23 install/dictionaries-common: Byte-compiling for emacsen flavour emacs23 Warning: Lisp directory `/usr/share/emacs/23.3/site-lisp' does not exist. Warning: Lisp directory `/usr/share/emacs/site-lisp' does not exist. Warning: Lisp directory `/usr/share/emacs/23.3/leim' does not exist. Warning: Lisp directory `/usr/share/emacs/23.3/lisp' does not exist. Warning: Lisp directory `/usr/share/emacs/23.3/leim' does not exist. Error: charsets directory (/usr/share/emacs/23.3/etc/charsets) does not exist. Emacs will not function correctly without the character map files. Please check your installation! Warning: Could not find simple.el nor simple.elc Cannot open load file: bytecomp emacs-install: /usr/lib/emacsen-common/packages/install/dictionaries-common emacs23 failed at /usr/lib/emacsen-common/emacs-install line 28, <TSORT> line 3. dpkg: error processing emacs23 (--configure): subprocess installed post-installation script returned error exit status 255 No apport report written because MaxReports is reached already Errors were encountered while processing: emacs23 Error in function: Setting up emacs23 (23.3+1-1ubuntu9) ... emacs-install emacs23 install/dictionaries-common: Byte-compiling for emacsen flavour emacs23 Warning: Lisp directory `/usr/share/emacs/23.3/site-lisp' does not exist. Warning: Lisp directory `/usr/share/emacs/site-lisp' does not exist. Warning: Lisp directory `/usr/share/emacs/23.3/leim' does not exist. Warning: Lisp directory `/usr/share/emacs/23.3/lisp' does not exist. Warning: Lisp directory `/usr/share/emacs/23.3/leim' does not exist. Error: charsets directory (/usr/share/emacs/23.3/etc/charsets) does not exist. Emacs will not function correctly without the character map files. Please check your installation! Warning: Could not find simple.el nor simple.elc Cannot open load file: bytecomp emacs-install: /usr/lib/emacsen-common/packages/install/dictionaries-common emacs23 failed at /usr/lib/emacsen-common/emacs-install line 28, <TSORT> line 3. dpkg: error processing emacs23 (--configure): subprocess installed post-installation script returned error exit status 255

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  • New Training and Support Center Coming Soon!

    - by Ruth
    The CRM On Demand Training and Support Center is getting a face lift. In May 2010 we will unveil the new and improved layout, look and feel, and even some new content. Some of you told us loud and clear that you wanted an easier way to find our training courses and other important information. Well, here you are: Immediately you see the look and feel has changed and things have moved around a bit. You may ask, "How can I find the training catalog? Service requests? Downloads?" There are a few ways to find what you're looking for. You may use the search box to find training, quick guides, downloads, best practices, FAQs and more. You may also click the tabs or links in the blue bar, like Browse Training, to browse other documents and information. Here is a brief outline of the tabs and links that will help as you navigate this new tool: The Support tab provides alerts and notifications specific to your application environment. The Get Started tab is organized by role and contains links to resources aimed at helping you get the most out of your first 30 days with CRM On Demand. The Learn More tab outlines information in key topic areas, like administration, integration, and reports. Go to this tab to get the resources you need to move beyond the basics. The Release Information tab contains information specific to the current and upcoming releases of CRM On Demand. Access this tab to learn about and prepare for upgrades to your CRM On Demand application. The Best Practices tab contains a compilation of knowledge gained by experts that work with CRM On Demand day in and day out. Access this knowledge to benefit from their vast experience. The Communities tab offers connections to others in the CRM On Demand community through forums, communities, blogs, and more. The Browse training link opens the training catalog.Take a look at the instructor-led training, Webinars, quick guides, use cases, and tools available to you. The Browse Knowledge link takes you to our knowledge base where you can get answers to frequently asked questions. The Submit a Service Request link directs you to My Oracle Support where you can log a service request. The steps in that process have not changed. The Web Services Library provides simple APIs and a link to Oracle Sample Code where you can get samples that can help you build custom integrations. The Add-On Applications link allows access to our downloadable applications that allow you to extend the functionality of CRM On Demand. The Templates and Tools link provides access to resources that can help you design and build CRM On Demand to meet your company's specific needs. A lot has changed and I know it is a lot to take in. To help you out, we have a printable quick guide that you can use during this transition. As always, let us know what you think: [email protected].

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  • Launch ubuntu software center from gnome shell

    - by Daniel Hughes
    I have been playing around with Gnome Shell from ubuntu 9.10. I installed the preview which is available in Ubuntu 9.10 repositories using sudo apt-get install gnome-shell gnome-shell --replace However I can't figure out how to launch Ubuntu Software Center using it. It just appears to be missing. The software center appears fine in normal gnome. How do you launch the Ubuntu Software Center from Gnome Shell. For those of you who are getting confused, Gnome Shell is the next generation user interface for gnome, it is planned for inclusion as default in Gnome 3.0, there is a preview of it in the Ubuntu 9.10 repositories. I am not interested in how to launch Ubuntu Software Center from the terminal or in how to launch it from the normal gnome interface.

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  • Multiline Equation won't center and align on equals sign

    - by cubicleWar
    I have a multiline equation which I wish to align on the '=' and center the equation block on the page. I have selected align on '=' and center as a group, however the equation group becomes left justified on the page (and aligned on the =). No matter what I do I cannot get it to concurrently center the group on the page and also align on the '='. Does anyone know what setting at what level would cause this type of behavior? (I'm using MS Word 2011 on OS X 10.8)

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  • Mapview on tablet: How can I center the map with an offset?

    - by Waza_Be
    Hint: Here is a similar post with HTML. In the current tablet implementation of my app, I have a fullscreen MapView with some informations displayed in a RelativeLayout on a left panel, like this: (My layout is quite trivial, and I guess there is no need to post it for readability) The problem comes when I want to center the map on a specific point... If I use this code: mapController.setCenter(point); I will of course get the point in the center of the screen and not in the center of the empty area. I have really no idea where I could start to turn the offset of the left panel into map coordinates... Thanks a lot for any help or suggestion

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  • Why is it taking so long to open the Ubuntu Help Center?

    - by Agmenor
    When I click on the Help Center Icon in the 'System' menu, it takes more than a minute to launch the program. More than a minute, for a text only program seeming like a website! All my other programs work fine, and I saw this problem also on other computers. Is there a reason for this? Will it be fixed? I think it is an important issue for beginners. As a response to Scaine, the result of the command software-center is the following: Traceback (most recent call last): File "/usr/share/software-center/update-software-center-agent", line 72, in <module> db = xapian.WritableDatabase(pathname, xapian.DB_CREATE_OR_OVERWRITE) File "/usr/lib/python2.6/dist-packages/xapian.py", line 3195, in __init__ _xapian.WritableDatabase_swiginit(self,_xapian.new_WritableDatabase(*args)) xapian.DatabaseLockError: Unable to acquire database write lock on /home/agmenor/.cache/software-center/software-center-agent.db.tmp: already locked 2011-01-11 19:57:24,495 - softwarecenter.app - INFO - software-center-agent finished with status 1

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  • How to center text in an inline-block span on lte firefox 2?

    - by Knu
    I have 3 spans inside a div. text-align:center isn't working (tried on the parent too) text-align: -moz-center neither (on ff2) i have to use spans no floats -moz-inline-box or -moz-inline-stack ? with -moz-inline-block it's working but the 2nd and 3rd spans clear left… Anyone got an idea? (fixing #6 is an alternative)

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  • Vodacom Call Center Management on the NetBeans Platform

    - by Geertjan
    If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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  • Profit Staff Takes Center Stage...

    - by Aaron Lazenby
    ...for a moment, at least. Here's a somewhat unflattering shot of me (left) and a nice one of Profit/Oracle Magazine art director Richard Merchan (right) at the Wells Fargo museum in San Francisco, CA. We were shooting the cover for the May issue of Profit with CFO Howard Atkins and took some souvenir shots in front of the classic Wells Fargo stage coach. Thanks to Richard and photographer Bob Adler for their hard work on the May issue.

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  • Vodacom Call Center Management on the NetBeans Platform

    - by Geertjan
    If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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  • Ops Center zip documentation

    - by Owen Allen
    If you're operating in a dark site, or are otherwise without easy access to the internet, it can be tricky to get access to the docs. The readme comes along with the product, but that's not exactly the same as the whole doc library. Well, we've put a zip file with the whole doc library contents up on the main doc page. So, if you are in a site without internet access, you can get the zip, extract it, and have a portable version of the site, including the pdf and html versions of all of the docs.

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  • I can't open Ubuntu Software Center

    - by user165700
    I downloaded google chrome that was made for my computer from https://dl.google.com/linux/direct/google-chrome-stable_current_amd64.deb. For some reason after I installed I can't open. Also in the corner where the time and other things are there's this red circle with a white dash in the middle of it. It says "An error occured, please run package manager from the right click menu or apt-get in a terminal to see what is wrong. The error message was: 'Unknown Error:''(E:The package google-chrome-stable needs to be reinstalled,but I can't find an archive for it.)' This usually means that your installed packages have unmet dependencies.

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  • Center an Html page with CSS

    - by csmith18119
    I always have to google this whenever I need it.  So instead of searching every time I am putting it here.  I originally got this from Reign Water Designs.  Check the link here: http://www.reignwaterdesigns.com/ad/tidbits/hacks/css_center.shtml First This will only work if the DOCTYPE is XHTML Transitional or Strict. IT WILL NOT WORK if your doctype is HTML 4.x. Here is an example of what it should look like: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en"> NEXT! Put this at the top of your CSS file. #html, body { top: 0px; right: 0px; bottom: 0px; left: 0px; width:980px; height: 100%; margin: auto; }

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  • I feel stuck in the center of Python, How to get past beginner

    - by Isov5
    I really apologize if this doesn't follow the S.O rules but I need a little help, I personally still classify myself as a beginner in python, Yet I've wrote a very small and VERY SURE impractical program for my boss to use. I know I'm still a beginner because simple things still perplex me but every book I read for beginners honestly just rehashes what I do already know but every 'more advanced' book doesn't really allow me to learn, they depend on example files and I never really understand why they built 'said' function or 'said' class. So onto my question... Is there any recommendations on a book or ANYTHING that pushes me out of this stage, I've used head first and normally they are really good but my issue there is they have me back tracking just to move forward again, It worked in HTML but its confusing in Python, basically I think I need to build a program while following along, Again I like HeadFirst's style but I need something that isn't going to make me have to remember one thing just to forget it... for record, I've checked into some O'Reilly books

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