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  • Microsoft silverlight 5.0 features for developers

    - by Jalpesh P. Vadgama
    Recently on Silverlight 5.0 firestarter event ScottGu has announced road map for Silverlight 5.0. There will be lots of features that will be there in silverlight 5.0 but here are few glimpses of Silverlight 5.0 Features. Improved Data binding support and Better support for MVVM: One of the greatest strength of Silverlight is its data binding. Microsoft is going to enhanced data binding by providing more ability to debug it. Developer will able to debug the binding expression and other stuff in Siverlight 5.0. Its also going to provide Ancestor Relative source binding which will allow property to bind with container control. MVVM pattern support will also be enhanced. Performance and Speed Enhancement: Now silverlight 5.0 will have support for 64bit browser support. So now you can use that silverlight application on 64 bit platform also. There is no need to take extra care for it.It will also have faster startup time and greater support for hardware acceleration. It will also provide end to end support for hard acceleration features of IE 9. More support for Out Of Browser Application: With Siverlight 4.0 Microsoft has announced new features called out of browser application and it has amazed lots of developer because now possibilities are unlimited with it. Now in silverlight 5.0 Out Of Browser application will have ability to Create Manage child windows just like windows forms or WPF Application. So you can fill power of desktop application with your out of browser application. Testing Support with Visual Studio 2010: Microsoft is going to add automated UI Testing support with Visual Studio 2010 with silverlight 5.0. So now we can test UI of Silverlight much faster. Better Support for RIA Services: RIA Services allows us to create N-tier application with silverlight via creating proxy classes on client and server both side. Now it will more features like complex type support, Custom type support for MVVM(Model View View Model) pattern. WCF Enhancements: There are lots of enhancement with WCF but key enhancement will WSTrust support. Text and Printing Support: Silverlight 5.0 will support vector base graphics. It will also support multicolumn text flow and linked text containers. It will full open type support,Postscript vector enhancement. Improved Power Enhancement: This will prevent screensaver from activating while you are watching videos on silverlight. Silverlight 5.0 is going add that smartness so it can determine while you are going to watch video and while you are not going watch videos. Better support for graphics: Silverlight 5.0 will provide in-depth support for 3D API. Now 3D rendering support is more enhancement in silverlight and 3D graphics can be rendered easily. You can find more details on following links and also don’t forgot to view silverlight firestarter keynot video of scottgu. http://www.silverlight.net/news/events/firestarter-labs/ http://blogs.msdn.com/b/katriend/archive/2010/12/06/silverlight-5-features-firestarter-keynote-and-sessions-resources.aspx http://weblogs.asp.net/scottgu/archive/2010/12/02/announcing-silverlight-5.aspx http://www.silverlight.net/news/events/firestarter/ http://www.microsoft.com/silverlight/future/ Hope this will help you. Stay tuned!!!.

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  • Performance and Optimization Isn’t Evil

    - by Reed
    Donald Knuth is a fairly amazing guy.  I consider him one of the most influential contributors to computer science of all time.  Unfortunately, most of the time I hear his name, I cringe.  This is because it’s typically somebody quoting a small portion of one of his famous statements on optimization: “premature optimization is the root of all evil.” I mention that this is only a portion of the entire quote, and, as such, I feel that Knuth is being quoted out of context.  Optimization is important.  It is a critical part of every software development effort, and should never be ignored.  A developer who ignores optimization is not a professional.  Every developer should understand optimization – know what to optimize, when to optimize it, and how to think about code in a way that is intelligent and productive from day one. I want to start by discussing my own, personal motivation here.  I recently wrote about a performance issue I ran across, and was slammed by multiple comments and emails that effectively boiled down to: “You’re an idiot.  Premature optimization is the root of all evil.  This doesn’t matter.”  It didn’t matter that I discovered this while measuring in a profiler, and that it was a portion of my code base that can take “many hours to complete.”  Even so, multiple people instantly jump to “it’s premature – it doesn’t matter.” This is a common thread I see.  For example, StackOverflow has many pages of posts with answers that boil down to (mis)quoting Knuth.  In fact, just about any question relating to a performance related issue gets this quote thrown at it immediately – whether it deserves it or not.  That being said, I did receive some positive comments and emails as well.  Many people want to understand how to optimize their code, approaches to take, tools and techniques they can use, and any other advice they can discover. First, lets get back to Knuth – I mentioned before that Knuth is being quoted out of context.  Lets start by looking at the entire quote from his 1974 paper Structured Programming with go to Statements: “We should forget about small efficiencies, say about 97% of the time: premature optimization is the root of all evil. Yet we should not pass up our opportunities in that critical 3%. A good programmer will not be lulled into complacency by such reasoning, he will be wise to look carefully at the critical code; but only after that code has been identified.” Ironically, if you read Knuth’s original paper, this statement was made in the middle of a discussion of how Knuth himself had changed how he approaches optimization.  It was never a statement saying “don’t optimize”, but rather, “optimizing intelligently provides huge advantages.”  His approach had three benefits: “a) it doesn’t take long” … “b) the payoff is real”, c) you can “be less efficient in the other parts of my programs, which therefore are more readable and more easily written and debugged.” Looking at Knuth’s premise here, and reading that section of his paper, really leads to a few observations: Optimization is important  “he will be wise to look carefully at the critical code” Normally, 3% of your code – three lines out of every 100 you write, are “critical code” and will require some optimization: “we should not pass up our opportunities in that critical 3%” Optimization, if done well, should not be time consuming: “it doesn’t take long” Optimization, if done correctly, provides real benefits: “the payoff is real” None of this is new information.  People who care about optimization have been discussing this for years – for example, Rico Mariani’s Designing For Performance (a fantastic article) discusses many of the same issues very intelligently. That being said, many developers seem unable or unwilling to consider optimization.  Many others don’t seem to know where to start.  As such, I’m going to spend some time writing about optimization – what is it, how should we think about it, and what can we do to improve our own code.

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  • Developer Training – Importance and Significance – Part 1

    - by pinaldave
    Developer Training - Importance and Significance - Part 1 Developer Training – Employee Morals and Ethics – Part 2 Developer Training – Difficult Questions and Alternative Perspective - Part 3 Developer Training – Various Options for Developer Training – Part 4 Developer Training – A Conclusive Summary- Part 5 Can anyone remember their final day of schooling?  This is probably a silly question because – of course you can!  Many people mark this as the most exciting, happiest day of their life.  It marks the end of testing, the end of following rules set by teachers, and the beginning of finally being able to earn money and work in your chosen field. Beginning in Real World However, many former-students will be disappointed to find out that once they become employees, learning is not over.  Many companies are discovering the importance and benefits to training their employees.  You can breathe a sigh of relief, though, because much for this kind of training there are not usually tests! We often think that we go to school for our younger years so that we do all our learning all at once, and then for the rest of our lives we use that knowledge.  But in so many cases, but especially for developers, the opposite is true.  It takes many years of schools to learn the basics of a field, and then our careers are spent learning to become experts. For this, and so many other reasons, training is very important.  Example one: developer training leads to better employees.  A company is only as good as the people it employs, and one way to ensure that you have employed the right candidate is through training.  Training can take a regular “stone” and polish it into a “diamond.”  Employees who have been well-trained will be better at their jobs and produce a better product. Most Expensive Resource Did you know that one of the most expensive operating costs for any company is not buying goods, or advertising, but its employees – especially having to hire new employees.  Bringing in new people, getting them up to speed, and providing them with perks to attract them to a company is a huge cost for companies.  So employee retention – keep the employees you already have, and keeping them happy – is incredibly important from a business aspect.  And research shows that a well-trained employee is a happy employee.  They feel more confident in their job, happier with their position, and more cared-about – and therefore less likely to leave in search of a better job.  Employee training leads to better retention. Good Moral On the subject of keeping employees happy in order to keep them at a company, the complement to that research shows that happier employees are more efficient and overall better at their jobs.  You don’t have to be a scientist to figure out why this is true.  An employee who feel that his company cares about him and his educational future will work harder for the company.  He or she will put in that extra hour during the busy season that makes all the difference in the end.  Good morale is good for the company. If good morale is better for the company, you know that it goes hand-in-hand with something even better – better efficiency.  An employee who is well trained obviously knows more about their job and all the technical aspects.  That means when a problem crops up – and they inevitably do – this employee will be well-equipped to deal with that problem with fewer problems, and no need to go searching for help from higher up.  When employees are well trained, companies run more smoothly. A Better Product Of course, all of these “pros” for employee training are leading up to the one thing that companies truly care about – a better product.  We have shown that employees who have been trained to be competitive in the market are happier at the company, they are more efficient, and their morale is better.  The overall result is that the company’s product – whether it is a database, piece of equipment, or even a physical good – is better.  And a better product will always be more competitive on the market. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Developer Training, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • SQL SERVER – Auto Complete and Format T-SQL Code – Devart SQL Complete

    - by pinaldave
    Some people call it laziness, some will call it efficiency, some think it is the right thing to do. At any rate, tools are meant to make a job easier, and I like to use various tools. If we consider the history of the world, if we all wanted to keep traditional practices, we would have never invented the wheel.  But as time progressed, people wanted convenience and efficiency, which then led to laziness. Wanting a more efficient way to do something is not inherently lazy.  That’s how I see any efficiency tools. A few days ago I found Devart SQL Complete.  It took less than a minute to install, and after installation it just worked without needing any tweaking.  Once I started using it I was impressed with how fast it formats SQL code – you can write down any terms or even copy and paste.  You can start typing right away, and it will complete keywords, object names, and fragmentations. It completes statement expressions.  How many times do we write insert, update, delete?  Take this example: to alter a stored procedure name, we don’t remember the code written in it, you have to write it over again, or go back to SQL Server Studio Manager to create and alter which is very difficult.  With SQL Complete , you can write “alter stored procedure,” and it will finish it for you, and you can modify as needed. I love to write code, and I love well-written code.  When I am working with clients, and I find people whose code have not been written properly, I feel a little uncomfortable.  It is difficult to deal with code that is in the wrong case, with no line breaks, no white spaces, improper indents, and no text wrapping.  The worst thing to encounter is code that goes all the way to the right side, and you have to scroll a million times because there are no breaks or indents.  SQL Complete will take care of this for you – if a developer is too lazy for proper formatting, then Devart’s SQL formatter tool will make them better, not lazier. SQL Management Studio gives information about your code when you hover your mouse over it, however SQL Complete goes further in it, going into the work table, and the current rate idea, too. It gives you more information about the parameters; and last but not least, it will just take you to the help file of code navigation.  It will open object explorer in a document viewer.  You can start going through the various properties of your code – a very important thing to do. Here are are interesting Intellisense examples: 1) We are often very lazy to expand *however, when we are using SQL Complete we can just mouse over the * and it will give us all the the column names and we can select the appropriate columns. 2) We can put the cursor after * and it will give us option to expand it to all the column names by pressing the Tab key. 3) Here is one more Intellisense feature I really liked it. I always alias my tables and I always select the alias with special logic. When I was using SQL Complete I selected just a tablename (without schema name) and…(just like below image) … and it autocompleted the schema and alias name (the way I needed it). I believe using SQL Complete we can work faster.  It supports all versions of SQL Server, and works SQL formatting.  Many businesses perform code review and have code standards, so why not use an efficiency tool on everyone’s computer and make sure the code is written correctly from the first time?  If you’re interested in this tool, there are free editions available.  If you like it, you can buy it.  I bought it because it works.  I love it, and I want to hear all your opinions on it, too. You can get the product for FREE.  Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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  • Asp.NET ReportViewer “report execution has expired or cannot be found” error when using session state service or SQL Server session state

    - by dotneteer
    We encountered an error like: ReportServerException: The report execution x5pl2245iwvvq055khsxzlj5 has expired or cannot be found. (rsExecutionNotFound)]    Microsoft.Reporting.WebForms.ServerReportSoapProxy.OnSoapException(SoapException e) +72    Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.ProxyMethodInvocation.Execute(RSExecutionConnection connection, ProxyMethod`1 initialMethod, ProxyMethod`1 retryMethod) +428    Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.RSExecutionConnection.GetExecutionInfo() +133    Microsoft.Reporting.WebForms.ServerReport.EnsureExecutionSession() +197    Microsoft.Reporting.WebForms.ServerReport.LoadViewState(Object viewStateObj) +256    Microsoft.Reporting.WebForms.ServerReport..ctor(SerializationInfo info, StreamingContext context) +355 [TargetInvocationException: Exception has been thrown by the target of an invocation.]    System.RuntimeMethodHandle._SerializationInvoke(Object target, SignatureStruct&amp; declaringTypeSig, SerializationInfo info, StreamingContext context) +0    System.Reflection.RuntimeConstructorInfo.SerializationInvoke(Object target, SerializationInfo info, StreamingContext context) +108    System.Runtime.Serialization.ObjectManager.CompleteISerializableObject(Object obj, SerializationInfo info, StreamingContext context) +273    System.Runtime.Serialization.ObjectManager.FixupSpecialObject(ObjectHolder holder) +49    System.Runtime.Serialization.ObjectManager.DoFixups() +223    System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage) +188    System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage) +203    System.Web.Util.AltSerialization.ReadValueFromStream(BinaryReader reader) +788    System.Web.SessionState.SessionStateItemCollection.ReadValueFromStreamWithAssert() +55    System.Web.SessionState.SessionStateItemCollection.DeserializeItem(String name, Boolean check) +281    System.Web.SessionState.SessionStateItemCollection.DeserializeItem(Int32 index) +110    System.Web.SessionState.SessionStateItemCollection.get_Item(Int32 index) +17    System.Web.SessionState.HttpSessionStateContainer.get_Item(Int32 index) +13    System.Web.Util.AspCompatApplicationStep.OnPageStartSessionObjects() +71    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2065 This error occurs long after the report viewer page has closed. It occurs to any asp.net page in the application, rendering the entire application unusable until the user gets a new session. The cause of the problem is that the ReportViewer uses session state. When a page retrieves session from any out-of-state session, the session variable of type Microsoft.Reporting.WebForms.ReportHierarchy is deserialized from the session storage. The deserialization could cause the object to connect to the report server when the report is no longer available. The solution is simple but not pretty. We need to clean up the session variable when the report viewer page is closed. One way is to add some Javascript to the page to handle the window.onunload event. In the event handler, call a web service to clean up the session variable. The name of the session variable appears to be randomly generated. So we need to loop through the session variable to find a variable of the type Microsoft.Reporting.WebForms.ReportHierarchy. Microsoft has implemented pinging between the report viewer and the report server to keep the report alive on the server when the report viewer is up; I hope they will go one step further to take care of this problem.

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  • SQLAuthority News – Meeting with Allen Bailochan Tuladhar – An Unlimited Experience

    - by pinaldave
    Allen  Tuladhar I recently came back from my 9-day trip in Nepal and I must say that this is one of the best trips I had in my lifetime. Allen Bailochan Tuladhar is a wonderful person and an extreme enthusiast for Microsoft Technology. Allen is the Chief Executive Officer of Unlimited Technologies Pvt Ltd., Country Manager of Microsoft MDP Nepal, the Member Secretary of Nepali Language in Information Technology, and member of the Steering Committee of the Government of Nepal. He is the person who keeps the Nepal’s Tech Community constantly motivating and taking it to the next level. I have met Allen for many times before, but this was the first time I was with him in Kathmandu, Nepal. I was very impressed with the amount of the work he does in the community. During my 9 days of stay, every single day was a new lesson for me. I was amazed and overwhelmed with the many things he does every single day. Not only he does he work closely with Government of Nepal ministry, but he is also the most known person in the Student Community. His expertise in the technical subject matter is not limited to one technology; rather, I have seen him actively engaging himself in  discussions of various tech topics. Allen presending at TechMela Kathmandu, Nepal Allen is currently active in working out to localize Windows and Office and incorporate it using the Nepali language. I was able to witness and experience how the localization works, as well as the procedure on how to do such. If you know the whole localization process, you must have realized how big and daunting of a process it is. I was glad that I became a part of it. Prominent Personality of Nepal on Panel Discussion Another great opportunity I had when I was at Allen’s office is that I have learned how the radio technology talk show works. Nepali Radio station has the weekly program in their local language, in which MS technology is discussed and industry leaders are invited to talk about their experience with the technology. I found the program so interesting because it has so much variety in terms of technology subjects. Well, my understanding of Nepali language is limited but I did understand quite a bit. Ravi, Nutan, Pinal, Gandip I got the chance to meet lots of Database Professionals as well. People in Nepal are very polite even though they are very strong in their technology fundamentals. I had in-depth discussion regarding High Availability scenarios, as well Query Tuning. Database professionals from the leading financial sectors of Nepal wanted me to visit their Data Center and help them out with a few advances. In no time, Allen organized a visit for me. He sent me a Nepali-speaking expert from his own organization to accompany me in overcoming any difficulties while I was on my way helping this financial district. Pinal (SQLAuthority) and Deependra (Unlimited) When I was going to Nepal, I was really not sure if I would be able to stay busy for 9 days straight in Community-related activity. However, on the 9th day I realize that I can still stay here for more than 9 days because in every single day, I feel enthusiastic enough to do something new. Allen Bailochan Tuladhar Even though I was working  very hard every day, I hardly had the chance to work with and talk to him one-on-one for the first few days. One of the evenings, Allen invited me to his home and we discussed about his future ideas. I was really surprised to see how much a man can do for his technical community and for his country. When I asked Allen’s wife and daughter if they ever think it’s getting too much with regards to Allen putting tough efforts to the community, their answer was something I did not expect. I found out that Allen’s wife manages all the back office and logistics of the community events and his daughter manages the websites. I felt that they do not have any complain,  and instead, their whole family is in this activity as deeply as it can get, which I thought is a very good thing. Pinal and Allen I want to end this post with an interesting story that happened during our lunch hour at one of the Nepali restaurants. While we were having our lunch and having some chitchat, Allen suddenly stood up and called several people walking along the pavement. He introduced them all to me as Microsoft Student Partners. He asked all of them to order their favorite dish and called the waiter to inform that he will pick up their tab. Figuring out the question written on my face, he just said one sentence: “They are all future technology professionals who are going to make all of us proud.” I guess I have a lot of things to learn. Hats off to Allen! Pinal and Allen at Microsoft MDP Unlimited Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: MVP, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, T SQL, Technology

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  • Automating XNA Performance Testing?

    - by Grofit
    I was wondering what peoples approaches or thoughts were on automating performance testing in XNA. Currently I am looking at only working in 2d, but that poses many areas where performance can be improved with different implementations. An example would be if you had 2 different implementations of spatial partitioning, one may be faster than another but without doing some actual performance testing you wouldn't be able to tell which one for sure (unless you saw the code was blatantly slow in certain parts). You could write a unit test which for a given time frame kept adding/updating/removing entities for both implementations and see how many were made in each timeframe and the higher one would be the faster one (in this given example). Another higher level example would be if you wanted to see how many entities you can have on the screen roughly without going beneath 60fps. The problem with this is to automate it you would need to use the hidden form trick or some other thing to kick off a mock game and purely test which parts you care about and disable everything else. I know that this isnt a simple affair really as even if you can automate the tests, really it is up to a human to interpret if the results are performant enough, but as part of a build step you could have it run these tests and publish the results somewhere for comparison. This way if you go from version 1.1 to 1.2 but have changed a few underlying algorithms you may notice that generally the performance score would have gone up, meaning you have improved your overall performance of the application, and then from 1.2 to 1.3 you may notice that you have then dropped overall performance a bit. So has anyone automated this sort of thing in their projects, and if so how do you measure your performance comparisons at a high level and what frameworks do you use to test? As providing you have written your code so its testable/mockable for most parts you can just use your tests as a mechanism for getting some performance results... === Edit === Just for clarity, I am more interested in the best way to make use of automated tests within XNA to track your performance, not play testing or guessing by manually running your game on a machine. This is completely different to seeing if your game is playable on X hardware, it is more about tracking the change in performance as your game engine/framework changes. As mentioned in one of the comments you could easily test "how many nodes can I insert/remove/update within QuadTreeA within 2 seconds", but you have to physically look at these results every time to see if it has changed, which may be fine and is still better than just relying on playing it to see if you notice any difference between version. However if you were to put an Assert in to notify you of a fail if it goes lower than lets say 5000 in 2 seconds you have a brittle test as it is then contextual to the hardware, not just the implementation. Although that being said these sort of automated tests are only really any use if you are running your tests as some sort of build pipeline i.e: Checkout - Run Unit Tests - Run Integration Tests - Run Performance Tests - Package So then you can easily compare the stats from one build to another on the CI server as a report of some sort, and again this may not mean much to anyone if you are not used to Continuous Integration. The main crux of this question is to see how people manage this between builds and how they find it best to report upon. As I said it can be subjective but as knowledge will be gained from the answers it seems a worthwhile question.

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  • Oracle OpenWorld Preview: Real World Perspectives from Oracle WebCenter Customers

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} If you frequent the Oracle WebCenter blog you’ve probably read a lot about the customer experience revolution over the last few months.  An important aspect of the customer experience revolution is the increasing role that peers play in influencing how others perceive a product, brand or solution, simply by sharing their own, real-world experiences.  Think about it, who do you trust more -- marketers and sales people pitching polished messages or peers with similar roles and similar challenges to the ones you face in your business every day? With this spirit in mind, this polished marketer personally invites you to hear directly from Oracle WebCenter customers about their real-life experiences during our customer panel sessions at Oracle OpenWorld next week.  If you’re currently using WebCenter, thinking about it, or just want to find out more about best practices in social business, next-generation portals, enterprise content management or web experience management, be sure to attend these sessions: CON8899 - Becoming a Social Business: Stories from the Front Lines of Change Wednesday, Oct 3, 11:45 AM - 12:45 PM - Moscone West - 3000Priscilla Hancock - Vice President/CIO, University of Louisville Kellie Christensen - Director of Information Technology, Banner EngineeringWhat does it really mean to be a social business? How can you change your organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. This session will take a thought-provoking look at becoming a social business from the inside. CON8900 - Building Next-Generation Portals: An Interactive Customer Panel DiscussionWednesday, Oct 3, 5:00 PM - 6:00 PM - Moscone West - 3000Roberts Wayne - Director, IT, Canadian Partnership Against CancerMike Beattie - VP Application Development, Aramark Uniform ServicesJohn Chen - Utilities Services Manager 6, Los Angeles Department of Water & PowerJörg Modlmayr - Head of Product Managment, Siemens AGSocial and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM NirvanaThursday, Oct 4, 12:45 PM - 1:45 PM - Moscone West - 3001Stephen Madsen - Senior Management Consultant, Alberta Agriculture and Rural DevelopmentHimanshu Parikh - Sr. Director, Enterprise Architecture & Middleware, Ross Stores, Inc.Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we're not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. CON8897 - Using Web Experience Management to Drive Online Marketing SuccessThursday, Oct 4, 2:15 PM - 3:15 PM - Moscone West - 3001Blane Nelson - Chief Architect, Ancestry.comMike Remedios - CIO, ArbonneCaitlin Scanlon - Product Manager, Monster WorldwideEvery year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from customers on how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. Your Handy Guide to WebCenter at Oracle OpenWorld Want a quick and easy guide to all the keynotes, demos, hands-on labs and WebCenter sessions you definitely don't want to miss at Oracle OpenWorld? Download this handy guide, Focus on WebCenter. More helpful links: * Oracle OpenWorld* Oracle Customer Experience Summit @ OpenWorld* Oracle OpenWorld on Facebook * Oracle OpenWorld on Twitter* Oracle OpenWorld on LinkedIn* Oracle OpenWorld Blog

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  • Change Comes from Within

    - by John K. Hines
    I am in the midst of witnessing a variety of teams moving away from Scrum. Some of them are doing things like replacing Scrum terms with more commonly understood terminology. Mainly they have gone back to using industry standard terms and more traditional processes like the RAPID decision making process. For example: Scrum Master becomes Project Lead. Scrum Team becomes Project Team. Product Owner becomes Stakeholders. I'm actually quite sad to see this happening, but I understand that Scrum is a radical change for most organizations. Teams are slowly but surely moving away from Scrum to a process that non-software engineers can understand and follow. Some could never secure the education or personnel (like a Product Owner) to get the whole team engaged. And many people with decision-making authority do not see the value in Scrum besides task planning and tracking. You see, Scrum cannot be mandated. No one can force a team to be Agile, collaborate, continuously improve, and self-reflect. Agile adoptions must start from a position of mutual trust and willingness to change. And most software teams aren't like that. Here is my personal epiphany from over a year of attempting to promote Agile on a small development team: The desire to embrace Agile methodologies must come from each and every member of the team. If this desire does not exist - if the team is satisfied with its current process, if the team is not motivated to improve, or if the team is afraid of change - the actual demonstration of all the benefits prescribed by Agile and Scrum will take years. I've read some blog posts lately that criticise Scrum for demanding "Big Change Up Front." One's opinion of software methodologies boils down to one's perspective. If you see modern software development as successful, you will advocate for small, incremental changes to how it is done. If you see it as broken, you'll be much more motivated to take risks and try something different. So my question to you is this - is modern software development healthy or in need of dramatic improvement? I can tell you from personal experience that any project that requires exploration, planning, development, stabilisation, and deployment is hard. Trying to make that process better with only a slightly modified approach is a mistake. You will become completely dependent upon the skillset of your team (the only variable you can change). But the difficulty of planned work isn't one of skill. It isn't until you solve the fundamental challenges of communication, collaboration, quality, and efficiency that skill even comes into play. So I advocate for Big Change Up Front. And I advocate for it to happen often until those involved can say, from experience, that it is no longer needed. I hope every engineer has the opportunity to see the benefits of Agile and Scrum on a highly functional team. I'll close with more key learnings that can help with a Scrum adoption: Your leaders must understand Scrum. They must understand software development, its inherent difficulties, and how Scrum helps. If you attempt to adopt Scrum before the understanding is there, your leaders will apply traditional solutions to your problems - often creating more problems. Success should be measured by quality, not revenue. Namely, the value of software to an organization is the revenue it generates minus ongoing support costs. You should identify quality-based metrics that show the effect Agile techniques have on your software. Motivation is everything. I finally understand why so many Agile advocates say you that if you are not on a team using Agile, you should leave and find one. Scrum and especially Agile encompass many elegant solutions to a wide variety of problems. If you are working on a team that has not encountered these problems the the team may never see the value in the solutions.   Having said all that, I'm not giving up on Agile or Scrum. I am convinced it is a better approach for software development. But reality is saying that its adoption is not straightforward and highly subject to disruption. Unless, that is, everyone really, really wants it.

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  • Big Data – Buzz Words: Importance of Relational Database in Big Data World – Day 9 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned what is HDFS. In this article we will take a quick look at the importance of the Relational Database in Big Data world. A Big Question? Here are a few questions I often received since the beginning of the Big Data Series - Does the relational database have no space in the story of the Big Data? Does relational database is no longer relevant as Big Data is evolving? Is relational database not capable to handle Big Data? Is it true that one no longer has to learn about relational data if Big Data is the final destination? Well, every single time when I hear that one person wants to learn about Big Data and is no longer interested in learning about relational database, I find it as a bit far stretched. I am not here to give ambiguous answers of It Depends. I am personally very clear that one who is aspiring to become Big Data Scientist or Big Data Expert they should learn about relational database. NoSQL Movement The reason for the NoSQL Movement in recent time was because of the two important advantages of the NoSQL databases. Performance Flexible Schema In personal experience I have found that when I use NoSQL I have found both of the above listed advantages when I use NoSQL database. There are instances when I found relational database too much restrictive when my data is unstructured as well as they have in the datatype which my Relational Database does not support. It is the same case when I have found that NoSQL solution performing much better than relational databases. I must say that I am a big fan of NoSQL solutions in the recent times but I have also seen occasions and situations where relational database is still perfect fit even though the database is growing increasingly as well have all the symptoms of the big data. Situations in Relational Database Outperforms Adhoc reporting is the one of the most common scenarios where NoSQL is does not have optimal solution. For example reporting queries often needs to aggregate based on the columns which are not indexed as well are built while the report is running, in this kind of scenario NoSQL databases (document database stores, distributed key value stores) database often does not perform well. In the case of the ad-hoc reporting I have often found it is much easier to work with relational databases. SQL is the most popular computer language of all the time. I have been using it for almost over 10 years and I feel that I will be using it for a long time in future. There are plenty of the tools, connectors and awareness of the SQL language in the industry. Pretty much every programming language has a written drivers for the SQL language and most of the developers have learned this language during their school/college time. In many cases, writing query based on SQL is much easier than writing queries in NoSQL supported languages. I believe this is the current situation but in the future this situation can reverse when No SQL query languages are equally popular. ACID (Atomicity Consistency Isolation Durability) – Not all the NoSQL solutions offers ACID compliant language. There are always situations (for example banking transactions, eCommerce shopping carts etc.) where if there is no ACID the operations can be invalid as well database integrity can be at risk. Even though the data volume indeed qualify as a Big Data there are always operations in the application which absolutely needs ACID compliance matured language. The Mixed Bag I have often heard argument that all the big social media sites now a days have moved away from Relational Database. Actually this is not entirely true. While researching about Big Data and Relational Database, I have found that many of the popular social media sites uses Big Data solutions along with Relational Database. Many are using relational databases to deliver the results to end user on the run time and many still uses a relational database as their major backbone. Here are a few examples: Facebook uses MySQL to display the timeline. (Reference Link) Twitter uses MySQL. (Reference Link) Tumblr uses Sharded MySQL (Reference Link) Wikipedia uses MySQL for data storage. (Reference Link) There are many for prominent organizations which are running large scale applications uses relational database along with various Big Data frameworks to satisfy their various business needs. Summary I believe that RDBMS is like a vanilla ice cream. Everybody loves it and everybody has it. NoSQL and other solutions are like chocolate ice cream or custom ice cream – there is a huge base which loves them and wants them but not every ice cream maker can make it just right  for everyone’s taste. No matter how fancy an ice cream store is there is always plain vanilla ice cream available there. Just like the same, there are always cases and situations in the Big Data’s story where traditional relational database is the part of the whole story. In the real world scenarios there will be always the case when there will be need of the relational database concepts and its ideology. It is extremely important to accept relational database as one of the key components of the Big Data instead of treating it as a substandard technology. Ray of Hope – NewSQL In this module we discussed that there are places where we need ACID compliance from our Big Data application and NoSQL will not support that out of box. There is a new termed coined for the application/tool which supports most of the properties of the traditional RDBMS and supports Big Data infrastructure – NewSQL. Tomorrow In tomorrow’s blog post we will discuss about NewSQL. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • My Mother Bought a Droid

    - by Ben Griswold
    I converted to iPhone two years ago when I left my former employer and my Blackberry behind. The truth is I half-heartedly purchased my iPhone. It was a great looking device, but as far as I was concerned, it was a mere toy compared to my Blackberry.  I remember hiding the toy in my briefcase when attending business meetings because I didn’t consider it to be professional enough.  I’ve since owned all three generations of the iPhone and, well, iPhone seems to have caught on. I still miss the click of the Blackberry keyboard and the blinking red light letting me know that someone/something requires my attention, but I’m officially an iPhone fanboy now.  My mom called last weekend and asked if she should buy an iPhone. I talked her ear off about everything I love about iPhone. I went on for about twenty minutes. I couldn’t help myself. I mentioned everything from my podcast subscriptions to the application which manages my workouts.  I went as far as to say that someday all smart phones will be referred to as iPhones just like all tissues are referred to as Kleenex and all sodas are referred to as Cokes.  I was really on a roll and then I stopped. I had to…the call dropped.  There I was, strategically standing in the far corner of my backyard where I get the most reliable AT&T reception and the call drops in middle of my iPhone pitch.  Folks, I don’t care how good a salesperson you are, it’s tough to recover from a situation like this.   I dialed my mom back and jokingly asked if she was planning to make calls with her new phone. I explained that AT&T is bound to provide better service eventually but I’m not sure she should wait. After all, I have troubles with the network in San Diego and I can only image how bad it would be for her in Western Massachusetts. Mom called back a few days later exclaiming, “I bought a Droid! I love this phone! I haven’t done anything with it but make phone calls, but I love it.”  I had to laugh.  My mom made the right call (pun intended.)  The iPhone is an amazing device, but owners are constantly reminded that its core function (it’s a phone, remember?) is subpar.  If you love gadgets, you’re probably enthralled by iPhone’s many bells and whistles and, relatively speaking, the terrible phone service might not amount to much.  (Maybe it amounts to a rant on your blog.) The overall iPhone offering is so attractive that consumers are willing to wait for AT&T to straighten up their act or wait until Apple grants a choice of carriers.  But I don’t see either of these remedies coming soon. In the interim, I’m willing to take my iPhone for what it is and just continue to enjoy my favorite features while pretending that poor coverage isn’t a big deal. With any luck, more and more reasonable folks will recognize that Android Phones are legitimate players in the smart phone space, they will buy loads of them and there will become plenty of functional phones to borrow when my “phone” is showing zero bars.  Heck, I’m already covered when I visit my mom.

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  • So No TECH job so far.

    - by Ratman21
    O I found some temp work for the US Census and I have managed to keep the house (so far) but, it looks like I/we are going to have to do a short sale and the temp job will be ending soon.   On top of that it looks like the unemployment fund for me is drying up. I will have about one month left after the Census job is done. I am now down to Appling for work at the KFC.   This is type a work I started with, before I was a tech geek and really I didn’t think I would be doing this kind of work in my later years but, I have a wife and kid. So I got to suck it up and do it.   Oh and here is my new resume…go ahead I know you want to tare it up. I really don’t care any more.   Scott L. Newman 45219 Dutton Way, Callahan, FL32011 H: (904)879-4880 C: (352)356-0945 E: [email protected] Web:  http://beingscottnewman.webs.com/                                                       ______                                                                                 OBJECTIVE To obtain a Network or Technical support position     KEYWORD SUMMARY CompTIA A+, Network+, and Security+ Certified., Network Operation, Technical Support, Client/Vendor Relations, Networking/Administration, Cisco Routers/Switches, Helpdesk, Microsoft Office Suite, Website Design/Dev./Management, Frame Relay, ISDN, Windows NT/98/XP, Visio, Inventory Management, CICS, Programming, COBOL IV, Assembler, RPG   QUALIFICATIONS SUMMARY Twenty years’ experience in computer operations, technical support, and technical writing. Also have two and half years’ experience in internet / intranet operations.   PROFESSIONAL EXPERIENCE October 2009 – Present*   Volunteer Web site and PC technician – Part time       True Faith Christian Fellowship Church – Callahan, FL, Project: Create and maintain web site for Church to give it a worldwide exposure Aug 2008 – September 2009:* Volunteer Church sound and video technician – Part time      Thomas Creek Baptist Church – Callahan, FL   *Note Jobs were for the learning and/or keeping updated on skills, while looking for a tech job and training for new skills.   February 2005 to October 2008: Client Server Dev/Analyst I, Fidelity National Information Services, Jacksonville, FL (FNIS acquired Certegy in 2005 and out of 20 personal, was one of three kept on.) August 2003 to February 2005: Senior NetOps Operator, Certegy, St.Pete, Fl. (August 2003, Certegy terminated contract with EDS and out of 40 personal, was one of six kept on.) Projects: Creation and update of listing and placement for all raised floor equipment at St.Pete site. Listing was made up of, floor plan of the raised floor and equipment racks diagrams showing the placement of all devices using Visio. This was cross-referenced with an inventory excel document showing what dept was responsible for each device. Sole creator of Network operation and Server Operation procedures guide (NetOps Guide).  Expertise: Resolving circuit and/or router issues or assist circuit carrier in resolving issue from the company Network Operation Center (NOC). As well as resolving application problems or assist application support in resolution of it.     July 1999 to August 2003: Senior NetOps Operator,EDS (Certegy Account), St.Pete, FL Same expertise and on going projects as listed above for FNIS/Certegy. (Equifax outsourced the NetOps dept. to EDS in 1999)         January 1991 to July 1999: NetOps/Tandem Operator, Equifax, St.Pete & Tampa, FL Same as all of the above for FNIS/Certegy/EDS except for circuit and router issues   EDUCATION ? New Horizons Computer Learning Center, Jacksonville, Florida - CompTIA A+, Security+, and     Network+ Certified.                        Currently working on CCNA Certification 07/30/10 ? Mott Community College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese

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  • SQL SERVER – 3 Challenges for DBA and Smart Solutions

    - by Pinal Dave
    Developer’s life is never easy. DBA’s life is even crazier. DBA’s Life When a developer wakes up in the morning, most of the time have no idea what different challenges they are going to face that day. Of course, most of the developers know the project and roadmap, which they are working on. However, developers have no clue what coding challenges which they are going face for that day. DBA’s life is even crazier. When DBA wakes up in the morning – they often thank that they were not disturbed during the night due to server issues. The very next thing they wish is that they do not want to challenge which they can’t solve for that day. The problems DBA face every single day are mostly unpredictable and they just have to solve them as they come during the day. Though the life of DBA is not always bad. There are always ways and methods how one can overcome various challenges. Let us see three of the challenges and how a DBA can use various tools to overcome them. Challenge #1 Synchronize Data Across Server A Very common challenge DBA receive is that they have to synchronize the data across the servers. If you try to manually write that up, it may take forever to accomplish the task. It is nearly impossible to do the same with the help of the T-SQL. However, thankfully there are tools like dbForge Studio which can save a day and synchronize data across servers. Read my detailed blog post about the same over here: SQL SERVER – Synchronize Data Exclusively with T-SQL. Challenge #2 SQL Report Builder DBA’s are often asked to build reports on the go. It really annoys DBA’s, but hardly people care about it. No matter how busy a DBA is, they are just called upon to build reports on things on very short notice. I personally like to avoid any task which is given to me accidently and personally building report can be boring. I rather spend time with High Availability, disaster recovery, performance tuning rather than building report. I use SQL third party tool when I have to work with SQL Report. Others have extended reporting capabilities. The latter group of products includes the SQL report builder built-in todbForge Studio for SQL Server. I have blogged about this earlier over here: SQL SERVER – SQL Report Builder in dbForge Studio for SQL Server. Challenge #3 Work with the OTHER Database The manager does not understand that MySQL is different from SQL Server and SQL Server is different from Oracle. For them everything is same. In my career hundreds of times I have faced a situation that I am given a database to manage or do some task when their regular DBA is on vacation or leave. When I try to explain I do not understand the underlying the technology, I have been usually told that my manager has trust on me and I can do anything. Honestly, I can’t but I hardly dare to argue. I fall back on the third party tool to manage database when it is not in my comfort zone. For example, I was once given MySQL performance tuning task (at that time I did not know MySQL so well). To simplify search for a problem query let us use MySQL Profiler in dbForge Studio for MySQL. It provides such commands as a Query Profiling Mode and Generate Execution Plan. Here is the blog post discussing about the same: MySQL – Profiler : A Simple and Convenient Tool for Profiling SQL Queries. Well, that’s it! There were many different such occasions when I have been saved by the tool. May be some other day I will write part 2 of this blog post. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL Tagged: Devart, SQL Tool

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  • Training on Demand Certification Packages for DBAs

    - by Antoinette O'Sullivan
    The demand for Database Administrators continues to grow.*Almost two-thirds of IT hiring managers indicate that they highly value certifications in validatingIT skills and expertise.** * Job satisfaction and DBA work growth rate: CNN Money's 2011 Best Jobs in America survey.** Survey among nearly 1,700 respondents by CompTIA, the nonprofit trade association for the IT industry, cited in Certification Magazine, Feb. 14 th., 2012. Get Certified with Training on DemandAre you an experienced Database professional eager to achieve certification?Is time your most precious resource?Then try our new Training On Demand Certification Value Package with 20% discount. These all-in-one packages give you everything you need to get certified with success: Why Training On Demand:  Expert training from Oracle’s top instructors Sophisticated streaming video recording Available for 90 days, 24 hours a day, 7 days a week White boarding and training labs for hands-on experience Start, stop, pause, jump or rewind sections of the course as needed  Oracle University instructor Q&A  A full-text search leads to the right video fragment in a matter of seconds. Watch this demo to see how it works. Additional Certification resources: Benefits of Oracle Certification Database Certification Paths Available Database Certification Exams Getting certified has never been easier!For assistance contact your local Oracle University Service Desk. Many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database 11g training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL Database will broaden your career path with growing job demand. These Value Packages are also available with the following training formats: In-Class, Live Virtual Class and Self Study: MySQL Database Administration Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand MySQL Database Administrator Certification Value Package View Package View Package View Package View Package MySQL Developer Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand       MySQL Developer Certification Value Package View Package View Package     Oracle Database 10g Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand Oracle Database 10g Administrator Certified Associate Certification Value Package View Package View Package View Package   Oracle Database 10g Administrator Certified Professional Certification Value Package View Package View Package View Package   Oracle Database 11g Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand Oracle Database 11g Administrator Certified Associate Certification Value Package View Package View Package View Package View Package Oracle Database 11g Administrator Certified Professional Certification Value Package View Package View Package View Package View Package Exam Prep Seminar Value Package: Oracle Database Admin 1       View Package Oracle Database 11g Administrator Certified Professional UPGRADE Certification Value Package       View Package Oracle Real Application Clusters 11g and Grid Infrastructure Administraton Certified Expert Certification Value Package       View Package Exam Prep Seminar Value Package: Oracle Database Admin 2        View Package Exam Prep Seminar Value Package: Oracle RAC 11g and Grid Infrastructure Administration       View Package Exam Prep Seminar Value Package: Upgrade Oracle Certified Professional (OCP) to Oracle Database 11g       View Package SQL and PL/SQL Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand Oracle Database Sql Expert Certification Value Package View Package View Package View Package View Package Exam Prep Seminar Value Package: Oracle Database SQL       View Package View our Certification Value Packages Mention this code at the time of booking: E1245 Connect For a full list of MySQL Training courses and events, go to http://oracle.com/education/mysql.

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  • Extracting the Date from a DateTime in Entity Framework 4 and LINQ

    - by Ken Cox [MVP]
    In my current ASP.NET 4 project, I’m displaying dates in a GridDateTimeColumn of Telerik’s ASP.NET Radgrid control. I don’t care about the time stuff, so my DataFormatString shows only the date bits: <telerik:GridDateTimeColumn FilterControlWidth="100px"   DataField="DateCreated" HeaderText="Created"    SortExpression="DateCreated" ReadOnly="True"    UniqueName="DateCreated" PickerType="DatePicker"    DataFormatString="{0:dd MMM yy}"> My problem was that I couldn’t get the built-in column filtering (it uses Telerik’s DatePicker control) to behave.  The DatePicker assumes that the time is 00:00:00 but the data would have times like 09:22:21. So, when you select a date and apply the EqualTo filter, you get no results. You would get results if all the time portions were 00:00:00. In essence, I wanted my Entity Framework query to give the DatePicker what it wanted… a Date without the Time portion. Fortunately, EF4 provides the TruncateTime  function. After you include Imports System.Data.Objects.EntityFunctions You’ll find that your EF queries will accept the TruncateTime function. Here’s my routine: Protected Sub RadGrid1_NeedDataSource _     (ByVal source As Object, _      ByVal e As Telerik.Web.UI.GridNeedDataSourceEventArgs) _     Handles RadGrid1.NeedDataSource     Dim ent As New OfficeBookDBEntities1     Dim TopBOMs = From t In ent.TopBom, i In ent.Items _                   Where t.BusActivityID = busActivityID _       And i.BusActivityID And t.ItemID = i.RecordID _       Order By t.DateUpdated Descending _       Select New With {.TopBomID = t.TopBomID, .ItemID = t.ItemID, _                        .PartNumber = i.PartNumber, _                        .Description = i.Description, .Notes = t.Notes, _                        .DateCreated = TruncateTime(t.DateCreated), _                        .DateUpdated = TruncateTime(t.DateUpdated)}     RadGrid1.DataSource = TopBOMs End Sub Now when I select March 14, 2011 on the DatePicker, the filter doesn’t stumble on time values that don’t make sense. Full Disclosure: Telerik gives me (and other developer MVPs) free copies of their suite.

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  • From the Tips Box: Pre-installation Prep Work Makes Service Pack Upgrades Smoother

    - by Jason Fitzpatrick
    Last month Microsoft rolled out Windows 7 Service Pack 1 and, like many SP releases, quite a few people are hanging back to see what happens. If you want to update but still error on the side of caution, reader Ron Troy  offers a step-by-step guide. Ron’s cautious approach does an excellent job minimizing the number of issues that could crop up in a Service Pack upgrade by doing a thorough job updating your driver sets and clearing out old junk before you roll out the update. Read on to see how he does it: Just wanted to pass on a suggestion for people worried about installing Service Packs.  I came up with a ‘method’ a couple years back that seems to work well. Run Windows / Microsoft Update to get all updates EXCEPT the Service Pack. Use Secunia PSI to find any other updates you need. Use CCleaner or the Windows disk cleanup tools to get rid of all the old garbage out there.  Make sure that you include old system updates. Obviously, back up anything you really care about.  An image backup can be real nice to have if things go wrong. Download the correct SP version from Microsoft.com; do not use Windows / Microsoft Update to get it.  Make sure you have the 64 bit version if that’s what you have installed on your PC. Make sure that EVERYTHING that affects the OS is up to date.  That includes all sorts of drivers, starting with video and audio.  And if you have an Intel chipset, use the Intel Driver Utility to update those drivers.  It’s very quick and easy.  For the video and audio drivers, some can be updated by Intel, some by utilities on the vendor web sites, and some you just have to figure out yourself.  But don’t be lazy here; old drivers and Windows Service Packs are a poor mix. If you have 3rd party software, check to see if they have any updates for you.  They might not say that they are for the Service Pack but you cut your risk of things not working if you do this. Shut off the Antivirus software (especially if 3rd party). Reboot, hitting F8 to get the SafeMode menu.  Choose SafeMode with Networking. Log into the Administrator account to ensure that you have the right to install the SP. Run the SP.  It won’t be very fancy this way.  Maybe 45 minutes later it will reboot and then finish configuring itself, finally letting you log in. Total installation time on most of my PC’s was about 1 hour but that followed hours of preparation on each. On a separate note, I recently got on the Nvidia web site and their utility told me I had a new driver available for my GeForce 8600M GS.  This laptop had come with Vista, now has Win 7 SP1.  I had a big surprise from this driver update; the Windows Experience Score on the graphics side went way up.  Kudo’s to Nvidia for doing a driver update that actually helps day to day usage.  And unlike ATI’s updates (which I need for my AGP based system), this update was fairly quick and very easy.  Also, Nvidia drivers have never, as I can recall, given me BSOD’s, many of which I’ve gotten from ATI (TDR errors).How to Enable Google Chrome’s Secret Gold IconHTG Explains: What’s the Difference Between the Windows 7 HomeGroups and XP-style Networking?Internet Explorer 9 Released: Here’s What You Need To Know

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  • Silverlight Cream for January 26, 2011 -- #1036

    - by Dave Campbell
    In this all-submittal Issue: XamlNinja, Kevin Dockx, Steve Wortham, Andrea Boschin, Mick Norman, Colin Eberhardt, and Rudi Grobler(-2-, -3-, -4-, -5-). Above the Fold: Silverlight: "Getting an invalid cross-thread exception in Silverlight?" Kevin Dockx WP7: "WP7 Contrib – the last messenger" XamlNinja ISO: "How many files are too many files for isolated storage?" Mick Norman Shoutouts: Telerik announced a free WP7 Webinars series that you probably don't want to miss: Join Us for the Special Free Windows Phone 7 Webinars Series. Guest lecturers - Shawn Wildermuth and Mark Arteaga From SilverlightCream.com: WP7 Contrib – the last messenger XamlNinja has a great post up extending Laurent's IMessenger to deal with a tricky issue of trying to fire a message from one VM to another even if the 2nd VM isn't alive yet... oh, and this is in WP7Contrib, so go grab it! Getting an invalid cross-thread exception in Silverlight? Kevin Dockx has a solution to a problem we've all had... the 'invalid cross-thread exception' ... and the solution is even for those of us trying to do this in a VM... cool and easy solution, Kevin! Mastering Storyboards One Mistake at a Time Steve Wortham is back with a tutorial with a great title :) ... check out the progression from one success to another in this picture/title viewer ... don't miss the very end where he has the control rolled up into a CaptionedImageHyperlink, and a link to download it! Windows Phone 7 - Part #2: Your First Application Andrea Boschin has part 2 of his SilverlightShow WP7 series up. Lots of good intro material here on the manifest file and app.xaml ... he even gets into the ApplicationBar, phone orientation, and the Metro theme. How many files are too many files for isolated storage? Mick Norman alerted me to his blog early this morning, and this is his latest post... interesting tests of how many files are too many for ISO on your WP7... and I have to admit... he's stuffing a boatload of them out there in these tests! ... great info Mick! and thanks for the links. A Navigator Control For Visiblox Time Series Charts Colin Eberhardt's latest post is about creating an interactive navigator for large time series datasets in Visiblox charts.... check the images at the top of the post, and it'll be obvious :) ... very cool stuff. MVVM Frameworks with WP7 support Rudi Grobler has been very busy and if you check the dates, these posts are all in a day or two! This first highlights two contenders for MVVM on WP7: Caliburn and MVVMLight... both well-supported... quick intro to each followed by good links out to the author's sites Reading barcodes from your WP7 device Rudi Grobler also has a cool post up on reading barcodes with your WP7... he's using the ZXing Barcode Scanning Library, and makes quick work of the job. Taking Sterling for a Test-Drive Rudi Grobler has a quick intro to Sterlink, Jeremy Likness' ISO database for Silverlight up... quickly taking care of writing and reading back data. SQLite on WP7 After his discussion of Sterling, Rudi Grobler is now demonstrating the use of SQLite that has been ported to WP7. Check out his demo code... looks pretty easy to use. Hacking the WP7 Camera (The basics) Rudi Grobler's latest post is on getting direct access to the camera on WP7... be sure to do all the downloads and check out the external links he has. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Off The Beaten Path—Three Things Growing Midsize Companies are Thankful For

    - by Christine Randle
    By: Jim Lein, Senior Director, Oracle Accelerate Last Sunday I went on a walkabout.  That’s when I just step out the door of my Colorado home and hike through the mountains for hours with no predetermined destination. I favor “social trails”, the unmapped routes pioneered by both animal and human explorers.  These tracks  are usually more challenging than established, marked routes and you can’t be 100% sure of where you’re going to end up. But I’ve found the rewards to be much greater. For awhile, I pondered on how—depending upon your perspective—the current economic situation worldwide could be viewed as either a classic “the glass is half empty” or a “the glass is half full” scenario. Midsize companies buy Oracle to grow and so I’m continually amazed and fascinated by the success stories our customers relate to me.  Oracle’s successful midsize companies are growing via innovation, agility, and opportunity. For them, the glass isn’t half full—it’s overflowing. Growing Midsize Companies are Thankful for: Innovation The sun angling through the pine trees reminded me of a conversation with a European customer a year ago May.  You might not recognize the name but, chances are, your local evening weather report relies on this company’s weather observation, monitoring and measurement products.  For decades, the company was recognized in its industry for product innovation, but its recent rapid growth comes from tailoring end to end product and service solutions based on the needs of distinctly different customer groups across industrial, public sector, and defense sectors.  Hours after that phone call I was walking my dog in a local park and came upon a small white plastic box sprouting short antennas and dangling by a nylon cord from a tree branch.  I cut it down. The name of that customer’s company was stamped on the housing. “It’s a radiosonde from a high altitude weather balloon,” he told me the next day. “Keep it as a souvenir.”  It sits on my fireplace mantle and elicits many questions from guests. Growing Midsize Companies are Thankful for: Agility In July, I had another interesting discussion with the CFO of an Asia-Pacific company which owns and operates a large portfolio of leisure assets. They are best known for their epic outdoor theme parks. However, their primary growth today is coming from a chain of indoor amusement centers in the USA where billiards, bowling, and laser tag take the place of roller coasters, kiddy rides, and wave pools. With mountains and rivers right out my front door, I’m not much for theme parks, but I’ll take a spirited game of laser tag any day.  This company has grown dramatically since first implementing Oracle ERP more than a decade ago. Their profitable expansion into a completely foreign market is derived from the ability to replicate proven and efficient best business practices across diverse operating environments.  They recently went live on Oracle’s Fusion HCM and Taleo. Their CFO explained to me how, with thousands of employees in three countries, Fusion HCM and Taleo would enable them to remain incredibly agile by acting on trends linking individual employee performance to their management, establishing and maintaining those best practices. Growing Midsize Companies are Thankful for: Opportunity I have three GPS apps on my iPhone. I use them mainly to keep track of my stats—distance, time, and vertical gain. However, every once in awhile I need to find the most efficient route back home before dark from my current location (notice I didn’t use the word “lost”). In August I listened in on an interview with the CFO of another European company that designs and delivers telematics solutions—the integrated use of telecommunications and informatics—for managing the mobile workforce. These solutions enable customers to achieve evolutionary step-changes in their performance and service delivery. Forgive the overused metaphor, but this is route optimization on steroids.  The company’s executive team saw an opportunity in this emerging market and went “all in”. Consequently, they are being rewarded with tremendous growth results and market domination by providing the ability for their clients to collect and analyze performance information related to fuel consumption, service workforce safety, and asset productivity. This Thanksgiving, I’m thankful for health, family, friends, and a career with an innovative company that helps companies leverage top tier software to drive and manage growth. And I’m thankful to have learned the lesson that good things happen when you get off the beaten path—both when hiking and when forging new routes through a complex world economy. Halfway through my walkabout on Sunday, after scrambling up a long stretch of scree-covered hill, I crested a ridge with an obstructed view of 14,265 ft Mt Evans just a few miles to the west.  There, nowhere near a house or a trail, someone had placed a wooden lounge chair. Its wood was worn and faded but it was sturdy. I had lunch and a cold drink in my pack. Opportunity knocked and I seized it. Happy Thanksgiving.  

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  • Managing User & Role Security with Oracle SQL Developer

    - by thatjeffsmith
    With the advent of SQL Developer v3.0, users have had access to some powerful database administration features. Version 3.1 introduced more powerful features such as an interface to Data Pump and RMAN. Today I want to talk about some very simple but frequently ran tasks that SQL Developer can assist with, like: identifying privs granted to users managing role privs assigning new roles and privs to users & roles Before getting started, you’ll need a connection to the database with the proper privileges. The common ROLE used to accomplish this is the ‘DBA‘ role. Curious as to what the DBA role is actually comprised of? Let’s find out! Open the DBA Console First make sure you’re connected to the database you want to manage security on with a privileged administrator account. Then open the View menu and select ‘DBA.’ Accessing the DBA panel ‘Create’ a Connection Click on the green ‘+’ button in the DBA panel. It will ask you to choose a previously defined SQL Developer connection. Defining a DBA connection in Oracle SQL Developer Once connected you will see a tree list of DBA features you can start interacting with. Expand the ‘Security’ Tree Node As you click on an object in the DBA panel, the ‘viewer’ will open on the right-hand-side, just like you are accustomed to seeing when clicking on a table or stored procedure. Accessing the DBA role If I’m a newly hired Oracle DBA, the first thing I might want to do is become very familiar with the DBA role. People will be asking you to grant them this role or a subset of its privileges. Once you see what the role can do, you will become VERY protective of it. My favorite 3-letter 4-letter word is ‘ANY’ and the DBA role is littered with privileges like this: ANY TABLE privs granted to DBA role So if this doesn’t freak you out, then maybe you should re-consider your career path. Or in other words, don’t be granting this role to ANYONE you don’t completely trust to take care of your database. If I’m just assigned a new database to manage, the first thing I might want to look at is just WHO has been assigned the DBA role. SQL Developer makes this easy to ascertain, just click on the ‘User Grantees’ panel. Who has the keys to your car? Making Changes to Roles and Users If you mouse-right-click on a user in the Tree, you can do individual tasks like grant a sys priv or expire an account. But, you can also use the ‘Edit User’ dialog to do a lot of work in one pass. As you click through options in these dialogs, it will build the ‘ALTER USER’ script in the SQL panel, which can then be executed or copied to the worksheet or to your .SQL file to be ran at your discretion. A Few Clicks vs a Lot of Typing These dialogs won’t make you a DBA, but if you’re pressed for time and you’re already in SQL Developer, they can sure help you make up for lost time in just a few clicks!

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  • asynchrony is viral

    - by Daniel Moth
    It is becoming hard to write code today without introducing some form of asynchrony and, if you are using .NET (e.g. for Windows Phone 8 or Windows Store apps), that means sooner or later you have to await something and mark your method as async. My most recent examples included introducing speech recognition in my Translator By Moth phone app where I had to await mySpeechRecognizerUI.RecognizeWithUIAsync() and when moving that code base to a Windows Store project just to show a MessageBox I had to await myMessageDialog.ShowAsync(). Any time you need to invoke an asynchronous method in your code, you have a choice to make: kick off the operation but don’t wait for it to complete (otherwise known as fire-and-forget), synchronously wait for it to complete (which will entail blocking, which can be bad, especially on a UI thread), or asynchronously wait for it to complete before continuing on with the rest of the method’s work. In most cases, you want the latter, and the await keyword makes that trivial to implement.  When you use the magical await keyword in front of an API call, then you typically have to make additional changes to your code: This await usage is within a method of course, and now you have to annotate that method with async. Furthermore, you have to change the return type of the method you just annotated so it returns a Task (if it previously returned void), or Task<myOldReturnType> (if it previously returned myOldReturnType). Note that if it returns void, in some cases you could cheat and stop there. Furthermore, any method that called this method you just annotated with async will now also be invoking an asynchronous operation, so you have to make that change in the body of the caller method to introduce the await keyword before the call to the method. …you guessed it, you now have to change this caller method to be annotated with async and have its return types tweaked... …and it goes on virally… At some point you reach the root of your user code, e.g. a GUI event handler, and whoever calls that void method can already deal with the fact that you marked it as async and the viral introduction of the keywords stops there… This is all wonderful progress and a very powerful mechanism, and I just wish someone had written a refactoring tool to take care of this… anyone? I mentioned earlier that you have a choice when invoking an asynchronous operation. If the first time you encounter this you wish to localize the impact of all these changes and essentially try to turn the asynchronous behavior into synchronous by blocking - don't! For reasons why you don't want to do that, read Toub's excellent blog post (and check out the rest of his blog with gems on async programming starting with the Async FAQ). Just embrace the pattern knowing that when you use one instance of an await, you'll propagate the change all the way to the root user code method, e.g. typically an event handler. Related aside: I just finished re-writing my MessageBox wrapper class for Phone projects, including making it work in Windows Store projects, and it does expect you to use it with an await :-). I'll share that in an upcoming post for those of you that have the same need… Comments about this post by Daniel Moth welcome at the original blog.

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  • The Complementary Roles of PLM and PIM

    - by Ulf Köster
    Oracle Product Value Chain Solutions (aka Enterprise PLM Solutions) are a comprehensive set of product management solutions that work together to provide Oracle customers with a broad array of capabilities to manage all aspects of product life: innovation, design, launch, and supply chain / commercialization processes beyond the capabilities and boundaries of traditional engineering-focused Product Lifecycle Management applications. They support companies with an integrated managed view across the product value chain: From Lab to Launch, From Farm to Fork, From Concept to Product to Customer, From Product Innovation to Product Design and Product Commercialization. Product Lifecycle Management (PLM) represents a broad suite of software solutions to improve product-oriented business processes and data. PLM success stories prove that PLM helps companies improve time to market, increase product-related revenue, reduce product costs, reduce internal costs and improve product quality. As a maturing suite of enterprise solutions, PLM is still evolving to realize the promise it can provide across all facets of a business and all phases of the product lifecycle. The vision for PLM includes everything from gathering early requirements for a product through multiple stages of the product lifecycle from product design, through commercialization and eventual product retirement or replacement. In discrete or process industries, PLM is typically more focused on Product Definition as items with respect to the technical view of a material or part, including specifications, bills of material and manufacturing data. With Agile PLM, this is specifically related to capabilities addressing Product Collaboration, Governance and Compliance, Product Quality Management, Product Cost Management and Engineering Collaboration. PLM today is mainly addressing key requirements in the early product lifecycle, in engineering changes or in the “innovation cycle”, and primarily adds value related to product design, development, launch and engineering change process. In short, PLM is the master for Product Definition, wherever manufacturing takes place. Product Information Management (PIM) is a product suite that has evolved in parallel to PLM. Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. More relevant in the area of Product Commercialization, the vision for PIM is to manage product information throughout an enterprise and supply chain to improve product-related knowledge management, information sharing and synchronization from multiple data sources. PIM success stories have shown the ability to provide multiple benefits, with particular emphasis on reducing information complexity and information management costs. Product Information in PIM is typically treated as the commercial view of a material or part, including sales and marketing information and categorization. PIM collects information from multiple manufacturing sites and multiple suppliers into its repository, but also provides integration tools to push the information back out to the other systems, serving as an active central repository with the aim to provide a holistic view on any product sold by a company (hence the name “Product Hub”). In short, PIM is the master of commercial Product Information. So PIM is quickly becoming mandatory because of its value in optimizing multichannel selling processes and relationships with customers, as you can see from the following table: Viewpoint PLM Current State PIM Key Benefits PIM adds to PLM Product Lifecycle Primarily R&D Front end Innovation Cycle Change process Primarily commercial / transactional state of lifecycle Provides a seamless information flow from design and manufacturing through the ultimate selling and servicing of products Data Primarily focused on “item” vs. “product” data Product structures Specifications Technical information Repository for all product information. Reaches out to entire enterprise and its various silos of product information and descriptions Provides a “trusted source” of accurate product information to the internal organization and trading partners Data Lifecycle Repository for all design iterations Historical information Released, current information, with version management and time stamping Provides a single location to track and audit historical product information Communication PLM release finished product to ERP PLM is the master for Product Definition Captures information from disparate sources, including in-house data stores Recognizes the reality of today’s data “mess” across information silos Provides the ability to package product information to its audience in the desired, relevant format to meet their exacting business requirements Departmental R&D Manufacturing Quality Compliance Procurement Strategic Marketing Focus on Marketing and Sales Gathering information from other Departments, multiple sites, multiple suppliers A singular enterprise solution that leverages existing information silos and data stores Supply Chain Multi-site internal collaboration Supplier collaboration Customer collaboration Works with customers, exchanges / data pools, and trading partners to provide relevant product information packaged the way the customer desires Provides ability to provide trading partners and internal customers with information in a manner they desire, continuously Tools Data Management Collaboration Innovation Management Cleansing Synchronization Hub functions Consistent, clean and complete commercial product information The goals of both PLM and PIM, put simply, are to help companies make more profit from their products. PLM and PIM solutions can be easily added as they share some of the same goals, while coming from two different perspectives: the definition of the product and the commercialization of the product. Both can serve as a form of product “system of record”, but take different approaches to delivering value. Oracle Product Value Chain solutions offer rich new strategies for executives to collectively leverage Agile PLM, Product Data Hub, together with Enterprise Data Quality for Products, and other industry leading Oracle applications to achieve further incremental value, like Oracle Innovation Management. This is unique on the market today.

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  • Unique Business Value vs. Unique IT

    - by barry.perkins
    When the age of computing started, technology was new, exciting, full of potential and had a long way to grow. Vendor architectures were proprietary, and limited in function at first, growing in capability and complexity over time. There were few if any "standards", let alone "open standards" and the concepts of "open systems", and "open architectures" were far in the future. Companies employed intelligent, talented and creative people to implement the best possible solutions for their company. At first, those solutions were "unique" to each company. As time progressed, standards emerged, companies shared knowledge, business capability supplied by technology grew, and companies continued to expand their use of technology. Taking advantage of change required companies to struggle through periodic "revolutionary" change cycles, struggling through costly changes that were fraught with risk, resulted in solutions with an increasingly shorter half-life, and frequently required altering existing business processes and retraining employees and partner businesses. The pace of technological invention and implementation grew at an ever increasing rate, making the "revolutionary" approach based upon "proprietary" or "closed" architectures or technologies no longer viable. Concurrent with the advancement of technology, the rate of change in business increased, leading us to the incredibly fast paced, highly charged, and competitive global economy that we have today, where the most successful companies are companies that are good at implementing, leveraging and exploiting change. Fast forward to today, a world where dramatic changes in business and technology happen continually, a world where "evolutionary" change is crucial. Companies can no longer afford to build "unique IT", nor can they afford regular intervals of "revolutionary" change, with the associated costs and risks. Human ingenuity was once again up to the task, turning technology into a platform supporting business through evolutionary change, by employing "open": open standards; open systems; open architectures; and open solutions. Employing "open", enables companies to implement systems based upon technology, capability and standards that will evolve over time, providing a solid platform upon which a company can drive business needs, requirements, functions, and processes down into the technology, rather than exposing technology to the business, allowing companies to focus on providing "unique business value" rather than "unique IT". The big question! Does moving from "older" technology that no longer meets the needs of today's business, to new "open" technology require yet another "revolutionary change"? A "revolutionary" change with a short half-life, camouflaging reality with great marketing? The answer is "perhaps". With the endless options available to choose from, it is entirely possible to implement a solution that may work well today, but in 5 years time will become yet another albatross for the company to bear. Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution. There is no such thing as a "1 size fits all" IT solution for business. If all companies implemented business solutions based upon technology that required, or forced the same business processes across all businesses in an industry, it would be extremely difficult to show competitive advantage through "unique business value". It would be equally difficult to "evolve" to meet or exceed business needs and keep up with today's rapid pace of change. How does one ensure that they do not jump from one trap directly into another? Or to put it positively, there are solutions available today that can address these challenges and issues. How does one ensure that the buying decision of today will serve the business well for years into the future? Intelligent & Informed decisions - "buying right" In a previous blog entry, we discussed the value of linking tactical to strategic The key is driving the focus to what is best for your business, handling today's tactical issues while also aligning with a roadmap/strategy that is tightly aligned with your strategic business objectives. When considering the plethora of possible options that provide various approaches to solving today's complex business problems, it is extremely important to ensure that vendors supplying those options, focus on what is best for your business, supplying sufficient information, providing adequate answers to questions, addressing challenges, issues, concerns and objections honestly and openly, and focus on supplying solutions that are tailored for, and deliver the most business value possible for your business. Here are a few questions to consider relative to the proposed options that should help ensure that today's solution doesn't become tomorrow's problem. Do the proposed solutions: Solve the problem(s) you are trying to address? Provide a solid foundation upon which to grow/enhance your business? Provide tactical gains that align with and enable your strategic business goals/objectives? Provide an infrastructure that can be leveraged with subsequent projects? Solve problems for the business overall, the lines of business, or just IT? Simplify your current environment Provide the basis for business: Efficiency Agility Clarity governance, risk, compliance real time business visibility and trend analysis Does your IT staff have the knowledge/experience to successfully manage the proposed systems once they are deployed in production? Done well, you will be presented with options tailored to your business, that enable you to drive the "unique business value" necessary to help your business stand out from others, creating a distinct competitive advantage, delivering what your customers need, when they need it, so you can attract new customers, new business, and grow top line revenue, all at a cost that provides a strong Return on Investment/Return on Assets. The net result is growth with managed cost providing significantly improved profit margin and shareholder value.

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  • Great Customer Service Example

    - by MightyZot
    A few days ago I wrote about what I consider a poor customer service interaction with TiVo, a company that I have been faithful to for the past 12 years or so. In that post I talked about how they helped me, but I felt like I was doing something wrong at the end of the call – when in reality I was just following through with an offer that TiVo made possible through my cable company. Today I had a wonderful customer service interaction with American Express, another company that I have been loyal to for many years.(I am a Gold Card member.) I like my Amex card because I can use it for big purchases and it forces me to pay them off at the end of the month. Well, the reality is that I’m not always so good at doing that, so sometimes my payments are over a couple of months.  :) A few days ago I received an email from “American Express” fraud detection. The email stated that I should call a toll free number and have the last four digits of my card handy. I grew up during the BBS era with some creative and somewhat mischievous friends. I’ve learned to be extremely cautious with regard to my online life! So, I did what you would expect…I sent them a nice reply that said “Go screw yourself.” For the past couple of days someone has been trying to call me and I assumed it was the same prankster trying to get the last four digits of my card. The last caller left a message indicating that they were from American Express and they wanted to talk to me about my card. After looking up their customer service numbers on the www.americanexpress.com web site, I called and was put through to the fraud detection group. The rep explained that there were some charges on my wife’s card that did not fit our purchase profile. She went through each charge and, for the most part, they looked like charges my wife may have made. My wife had asked to use the card for some Christmas shopping during the same timeframe as the charges. The American Express rep very politely explained that these looked out of character to her. She continued through the charges. She listed a charge for $160 – at this point my adrenaline started kicking in. My wife said she was going to charge about $25 or $30 dollars, not $160. Next, the rep listed a charge for over $1200. Uh oh!! Now I know that my account has been compromised. I informed the rep that we definitely did not make those charges. She replied with, “that’s ok Mr Pope, we declined those charges as well as some others.” We went through the pending charges and there were a couple more that were questionable. The rep very patiently waited while I called my wife on my office phone to verify the charges. Sure enough, my wife had not ordered anything from Netflix or purchased anything with Yahoo Wallet! “No problem Mr Pope, we will remove those charges as well.” “We are going to cancel your wife’s card and send her a new one. She will receive it by 7pm tomorrow via Federal Express. Please watch your statements over the next couple of months. If you notice anything fishy, give us a call and we will take care of it for you.” (Wow, I’m thinking to myself!) “Is there anything else I can help you with Mr Pope?” “Nope, thank you very much for catching this so early and declining those charges!”, I said smiling. Apparently she could hear me smiling on the other end of the phone line because she replied with “keep smiling Mr Pope and have a good rest of your week.” Now THAT’s customer service!  Thank you American Express!!! I shall remain an ever faithful customer. Interesting…

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  • BI&EPM in Focus June 2014

    - by Mike.Hallett(at)Oracle-BI&EPM
    Applications Webcast Centre – A Library of Discussion and Research for Best Practice: Achieving Reliable Planning, Budgeting and Forecasting Talent Analytics and Big Data – Is HR ready for the challenge Enterprise Data – The cost of non-quality Customers Josephine Niemiec from ADP talks about Oracle Hyperion Workforce Planning at Collaborate 2014 (link) Video Chris Nelms from Ameren talks about Oracle BI Spend and Procurement Analytics at Collaborate 2014 (link) Video Leggett & Platt Leverages Oracle Hyperion EPM and Demantra (link) Video Pella Corporation Accelerates Close Cycle by Cutting Time for Financial Consolidation from Three Days to Less Than One Day (link) Secretaría General de Administración de Justicia en España Enhances Citizen Services with Near-Real-Time Business Intelligence Gleaned from 500 Databases  (link) Bellco Credit Union Speeds Budget Development by 30%—Gains Insight into Specific Branch and Financial Product Profitability  (link)  Video QDQ media Speeds up Financial Reporting by 24x, Gains Business Agility, and Integrates Seamlessly into Corporate Accounting System  (link) Westfield Group Maximizes Shopping Mall Revenue, Shortens Year-End Financial Consolidation by 75%  (link)  IL&FS Transportation Networks Shortens Financial Consolidation and Reporting Cycle by Eight Days, Gains In-Depth Insight into Business Performance   (link) Angel Trains Optimizes Rail Operations for Purchasing, Sourcing, and Project Management to Meet Challenges of Evolving Rail Industry  (link) Enterprise Performance Management June 11, at Oracle Utrecht, NL: Morning session: Explore Planning and Budgeting in the Cloud (link) June 12, London: PureApps Presents: Best Practice Financial Consolidation and Reporting Workshop (link) July 3, Koln: Oracle Hyperion Business Analytics Roundtable (link) Blog: What's Your Tax Strategy? Automate the Operational Transfer Pricing Process (link) YouTube Video: Automate Tax Reporting with Oracle Hyperion Tax Provision (link) YouTube Video: Introducing Oracle Hyperion Planning’s Tablet Optimized Interface (link) OracleEPMWebcasts @ YouTube (link) Partner webcasts: Wednesday, 4 June, 5.00 GMT - Case Study:  Lessons Learned from Edgewater Ranzal's Internal Implementation of Oracle Planning & Budgeting Cloud Service (PBCS) - Learn more and register here! Thursday, 5 June, 4.00 GMT - Achieving Accountable Care Using Oracle Technology - Learn more and register here! Tuesday, 17 June, 4.00 GMT - Optimizing Performance for Oracle EPM Systems - Learn more and register here! Oracle University Blog: The Coolest Features Available with Oracle Hyperion 11.1.2.3 – Training from OU to help you to best use them (link) Support: Proactive Support: EPM Hyperion Planning 11.1.2.3.500 Using RMI Service [Blog] Proactive Support: Planning and Budgeting Cloud Service Videos (link) Planning and Budgeting Cloud Service (PBCS) 11.1.2.3.410 Patch Bundle [Doc ID 1670981.1] Hyperion Analytic Provider Services 11.1.2.2.106 Patch Set Update [Doc ID 1667350.1] Hyperion Essbase 11.1.2.2.106 Patch Set Update [Doc ID 1667346.1] Hyperion Essbase Administration Services 11.1.2.2.106 Patch Set Update [Doc ID 1667348.1] Hyperion Essbase Studio 11.1.2.2.106 Patch Set Update [Doc ID 1667329.1] Hyperion Smart View 11.1.2.5.210 Patch Set Update [Doc ID 1669427.1] Using HPCM, HSF or DRM Communities (link) Business Intelligence June 12, Birmingham, UK: Oracle Big Data at Work - Use Cases and Architecture (link) June 17, London: Oracle at Cloud & Big Data World Forums (link) June 17, Partner Webcast: Transform your Planning Capabilities with Peloton's CloudAccelerator for Oracle PBCS (link) June 19, London: Oracle at the Whitehall Media Big Data Analytics Conference and Exhibition (link) June 19, London: Partner Event - Agile BI Conference by Peak Indicators [link] June 25, Munich: Oracle Special Day auf der TDWI 2014 Konferenz (link) July 15, London: Oracle Endeca Information Discovery Workshop (link) July 16, London: BI Applications Workshop – Financial Analytics & Procurement Analytics (link) July 17, London: BI Applications Workshop – HR Analytics (link) Milan, Italy: L’Osservatorio Big Data Analytics & Business Intelligence with Politecnico di Milano (link) OBIA 11.1.1.8.1 - Now Available [Blog] What’s New in OBIA 11.1.1.8.1 [Blog] BI Blog: A closer look at Oracle BI Applications 11.1.1.8.1 release (link) Press Release: BI Applications Deliver Greater Insight into Talent and Procurement (link) Support Blog: OBIA 11.1.1.8.1 Upgrade Guide & Documentation (link) YouTube Video: Glenn Hoormann of Ludus talks to us about Oracle Business Intelligence and ERP at Collaborate 2014 (Link) YouTube Video: Performance Architects talks about key BI and Mobile trends, including Endeca at Collaborate 2014 (link) Big Data Blog: 3 Keys for Using Big Data Effectively for Enhanced Customer Experience (link) Big Data Lite Demo VM 3.0 Now Available on OTN BI Blog: Data Relationship Governance - Workflow in a Bottle (link) MDM Blog: Register for Product Data Management Weekly Cloudcasts (link) MDM Blog: Improve your Customer Experience with High Quality Information (link) MDM Blog: Big Data Challenges & Considerations (link) Oracle University: Oracle BI Applications 11g: Implementation using ODI (link) Proactive Support: Monthly Index [Blog] My Oracle Support: Partner Accreditation for Business Analytics Support [Blog] OBIEE 11g Test-to-Production (T2P) / Clone Procedures Guide [Blog] Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Clustering for Mere Mortals (Pt2)

    - by Geoff N. Hiten
    Planning. I could stop there and let that be the entirety post #2 in this series.  Planning is the single most important element in building a cluster and the Laptop Demo Cluster is no exception.  One of the more awkward parts of actually creating a cluster is coordinating information between Windows Clustering and SQL Clustering.  The dialog boxes show up hours apart, but still have to have matching and consistent information. Excel seems to be a good tool for tracking these settings.  My workbook has four pages: Systems, Storage, Network, and Service Accounts.  The systems page looks like this:   Name Role Software Location East Physical Cluster Node 1 Windows Server 2008 R2 Enterprise Laptop VM West Physical Cluster Node 2 Windows Server 2008 R2 Enterprise Laptop VM North Physical Cluster Node 3 (Future Reserved) Windows Server 2008 R2 Enterprise Laptop VM MicroCluster Cluster Management Interface N/A Laptop VM SQL01 High-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL02 High-Performance Standard-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL03 Standard-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM Note that everything that has a computer name is listed here, whether physical or virtual. Storage looks like this: Storage Name Instance Purpose Volume Path Size (GB) LUN ID Speed Quorum MicroCluster Cluster Quorum Quorum Q: 2     SQL01Anchor SQL01 Instance Anchor SQL01Anchor L: 2     SQL02Anchor SQL02 Instance Anchor SQL02Anchor M: 2     SQL01Data1 SQL01 SQL Data SQL01Data1 L:\MountPoints\SQL01Data1 2     SQL02Data1 SQL02 SQL Data SQL02Data1 M:\MountPoints\SQL02Data1       Starting at the left is the name used in the storage array.  It is important to rename resources at each level, whether it is Storage, LUN, Volume, or disk folder.  Otherwise, troubleshooting things gets complex and difficult.  You want to be able to glance at a resource at any level and see where it comes from and what it is connected to. Networking is the same way:   System Network VLAN  IP Subnet Mask Gateway DNS1 DNS2 East Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 East Heartbeat Cluster2   255.255.255.0       West Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 West Heartbeat Cluster2   255.255.255.0       North Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 North Heartbeat Cluster2   255.255.255.0       SQL01 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       SQL02 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       One hallmark of a poorly planned and implemented cluster is a bunch of "Local Network Connection #n" entries in the network settings page.  That lets me know that somebody didn't care about the long-term supportabaility of the cluster.  This can be critically important with Hyper-V Clusters and their high NIC counts.  Final page:   Instance Service Name Account Password Domain OU SQL01 SQL Server SVCSQL01 Baseline22 MicroAD Service Accounts SQL01 SQL Agent SVCSQL01 Baseline22 MicroAD Service Accounts SQL02 SQL Server SVC_SQL02 Baseline22 MicroAD Service Accounts SQL02 SQL Agent SVC_SQL02 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Server SVC_SQL03 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Agent SVC_SQL03 Baseline22 MicroAD Service Accounts             Installation Account           administrator            Yes.  I write down the account information.  I secure the file via NTFS, but I don't want to fumble around looking for passwords when it comes time to rebuild a node. Always fill out the workbook COMPLETELY before installing anything.  The whole point is to have everything you need at your fingertips before you begin.  The install experience is so much better and more productive with this information in place.

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