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• Analytics - how to tell where converted traffic came from?

  - by Eric

  I must be missing something obvious. I have Analytics set up with conversion tracking (goals), and I had 4 customers complete the goals yesterday. I'm trying to find out where those 4 customers came from (organic search? if organic, what keywords? etc) but I can't figure out how to do that in Adwords. When I click into the goal tracking overview, I see my 4 customers and it breaks it down so I see that 3 of them came from adwords (cpc) and 1 of them came from organic. I'd like to know exactly what ads brought the traffic and what keywords on the organic search led them to me. How can I do this? It seems like a simple request... but I can't figure it out... thanks for your help!

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• C2C - Customer 2 Cloud Program

  - by Hartmut Wiese

  What´s in it for partners? A special Webinar for EMEA partners The Blog Entry is referring to this EMEA CRM Community blog entry here. The new Oracle Customer 2 Cloud (C2C) Program offers sizeable CX Cloud business opportunities for our partners into their existing Siebel, Peoplesoft or Oracle eBusiness Suite customers installed base, leveraging financial incentives that allow customers switching part of their On Premises solutions' maintenance fees against Cloud subscriptions from the market leading provider of CX Cloud business solutions. Look at this introduction video to have a first feeling about the C2C program and then join us on Tuesday June 10th at 9am CET (8am UK) to find out how you and your customers can benefit from this program to secure existing Siebel, Peoplesoft or Oracle eBusiness Suite accounts while generating new business opportunities. Register here! added by Hartmut Wiese: JD Edwards is not explicitly mentioned for this program but I also did not found a remark that it is not included.

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• The Path to Best-In-Class Service Business Performance

  - by Charles Knapp

  What would it matter to offer your customers best-in-class service and support experiences? According to a new study, best-in-class companies enjoy margins that are nearly double the average, retain almost all of their customers each year, deliver annual revenue growth that is six greater than average, and realize cost decreases rather than increases! What does it take to become best in class? Some of the keys are: Engage customers effectively and consistently across all channels Focus on mobility to improve reactive service performance Continue to transition from primarily reactive to proactive and predictive service performance Build the support structure for new services and service contracts Construct an engaged service delivery team Join the Aberdeen Group, Oracle, Infosys, and Hyundai Capital as we highlight the key stages in the service transformation journey and reveal how Best-in-Class organizations are equipping themselves to thrive in this new era of service. Please join us for "Service Excellence and the Path to Business Transformation" -- this Thursday, October 25, 8:00 AM PDT | 11:00 AM EDT | 3:00 PM GMT | 4:00 PM BST.

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• The Incremental Architect&acute;s Napkin - #2 - Balancing the forces

  - by Ralf Westphal

  Originally posted on: http://geekswithblogs.net/theArchitectsNapkin/archive/2014/06/02/the-incremental-architectacutes-napkin---2---balancing-the-forces.aspxCategorizing requirements is the prerequisite for ecconomic architectural decisions. Not all requirements are created equal. However, to truely understand and describe the requirement forces pulling on software development, I think further examination of the requirements aspects is varranted. Aspects of Functionality There are two sides to Functionality requirements. It´s about what a software should do. I call that the Operations it implements. Operations are defined by expressions and control structures or calls to frameworks of some sort, i.e. (business) logic statements. Operations calculate, transform, aggregate, validate, send, receive, load, store etc. Operations are about behavior; they take input and produce output by considering state. I´m not using the term “function” here, because functions - or methods or sub-programs - are not necessary to implement Operations. Functions belong to a different sub-aspect of requirements (see below). Operations alone are not enough, though, to make a customer happy with regard to his/her Functionality requirements. Only correctly implemented Operations provide full value. This should make clear, why testing is so important. And not just manual tests during development of some operational feature, but automated tests. Because only automated tests scale when over time the number of operations increases. Without automated tests there is no guarantee formerly correct operations are still correct after more got added. To retest all previous operations manually is infeasible. So whoever relies just on manual tests is not really balancing the two forces Operations and Correctness. With manual tests more weight is put on the side of the scale of Operations. That might be ok for a short period of time - but in the long run it will bite you. You need to plan for Correctness in the long run from the first day of your project on. Aspects of Quality As important as Functionality is, it´s not the driver for software development. No software has ever been written to just implement some operation in code. We don´t need computers just to do something. All computers can do with software we can do without them. Well, at least given enough time and resources. We could calculate the most complex formulas without computers. We could do auctions with millions of people without computers. The only reason we want computers to help us with this and a million other Operations is… We don´t want to wait for the results very long. Or we want less errors. Or we want easier accessability to complicated solutions. So the main reason for customers to buy/order software is some Quality. They want some Functionality with a higher Quality (e.g. performance, scalability, usability, security…) than without the software. But Qualities come in at least two flavors: Most important are Primary Qualities. That´s the Qualities software truely is written for. Take an online auction website for example. Its Primary Qualities are performance, scalability, and usability, I´d say. Auctions should come within reach of millions of people; setting up an auction should be very easy; finding a suitable auction and bidding on it should be as fast as possible. Only if those Qualities have been implemented does security become relevant. A secure auction website is important - but not as important as a fast auction website. Nobody would want to use the most secure auction website if it was unbearably slow. But there would be people willing to use the fastest auction website even it was lacking security. That´s why security - with regard to online auction software - is not a Primary Quality, but just a Secondary Quality. It´s a supporting quality, so to speak. It does not deliver value by itself. With a password manager software this might be different. There security might be a Primary Quality. Please get me right: I don´t want to denigrate any Quality. There´s a long list of non-functional requirements at Wikipedia. They are all created equal - but that does not mean they are equally important for all software projects. When confronted with Quality requirements check with the customer which are primary and which are secondary. That will help to make good economical decisions when in a crunch. Resources are always limited - but requirements are a bottomless ocean. Aspects of Security of Investment Functionality and Quality are traditionally the requirement aspects cared for most - by customers and developers alike. Even today, when pressure rises in a project, tunnel vision will focus on them. Any measures to create and hold up Security of Investment (SoI) will be out of the window pretty quickly. Resistance to customers and/or management is futile. As long as SoI is not placed on equal footing with Functionality and Quality it´s bound to suffer under pressure. To look closer at what SoI means will help to become more conscious about it and make customers and management aware of the risks of neglecting it. SoI to me has two facets: Production Efficiency (PE) is about speed of delivering value. Customers like short response times. Short response times mean less money spent. So whatever makes software development faster supports this requirement. This must not lead to duct tape programming and banging out features by the dozen, though. Because customers don´t just want Operations and Quality, but also Correctness. So if Correctness gets compromised by focussing too much on Production Efficiency it will fire back. Customers want PE not just today, but over the whole course of a software´s lifecycle. That means, it´s not just about coding speed, but equally about code quality. If code quality leads to rework the PE is on an unsatisfactory level. Also if code production leads to waste it´s unsatisfactory. Because the effort which went into waste could have been used to produce value. Rework and waste cost money. Rework and waste abound, however, as long as PE is not addressed explicitly with management and customers. Thanks to the Agile and Lean movements that´s increasingly the case. Nevertheless more could and should be done in many teams. Each and every developer should keep in mind that Production Efficiency is as important to the customer as Functionality and Quality - whether he/she states it or not. Making software development more efficient is important - but still sooner or later even agile projects are going to hit a glas ceiling. At least as long as they neglect the second SoI facet: Evolvability. Delivering correct high quality functionality in short cycles today is good. But not just any software structure will allow this to happen for an indefinite amount of time.[1] The less explicitly software was designed the sooner it´s going to get stuck. Big ball of mud, monolith, brownfield, legacy code, technical debt… there are many names for software structures that have lost the ability to evolve, to be easily changed to accomodate new requirements. An evolvable code base is the opposite of a brownfield. It´s code which can be easily understood (by developers with sufficient domain expertise) and then easily changed to accomodate new requirements. Ideally the costs of adding feature X to an evolvable code base is independent of when it is requested - or at least the costs should only increase linearly, not exponentially.[2] Clean Code, Agile Architecture, and even traditional Software Engineering are concerned with Evolvability. However, it seems no systematic way of achieving it has been layed out yet. TDD + SOLID help - but still… When I look at the design ability reality in teams I see much room for improvement. As stated previously, SoI - or to be more precise: Evolvability - can hardly be measured. Plus the customer rarely states an explicit expectation with regard to it. That´s why I think, special care must be taken to not neglect it. Postponing it to some large refactorings should not be an option. Rather Evolvability needs to be a core concern for every single developer day. This should not mean Evolvability is more important than any of the other requirement aspects. But neither is it less important. That´s why more effort needs to be invested into it, to bring it on par with the other aspects, which usually are much more in focus. In closing As you see, requirements are of quite different kinds. To not take that into account will make it harder to understand the customer, and to make economic decisions. Those sub-aspects of requirements are forces pulling in different directions. To improve performance might have an impact on Evolvability. To increase Production Efficiency might have an impact on security etc. No requirement aspect should go unchecked when deciding how to allocate resources. Balancing should be explicit. And it should be possible to trace back each decision to a requirement. Why is there a null-check on parameters at the start of the method? Why are there 5000 LOC in this method? Why are there interfaces on those classes? Why is this functionality running on the threadpool? Why is this function defined on that class? Why is this class depending on three other classes? These and a thousand more questions are not to mean anything should be different in a code base. But it´s important to know the reason behind all of these decisions. Because not knowing the reason possibly means waste and having decided suboptimally. And how do we ensure to balance all requirement aspects? That needs practices and transparency. Practices means doing things a certain way and not another, even though that might be possible. We´re dealing with dangerous tools here. Like a knife is a dangerous tool. Harm can be done if we use our tools in just any way at the whim of the moment. Over the centuries rules and practices have been established how to use knifes. You don´t put them in peoples´ legs just because you´re feeling like it. You hand over a knife with the handle towards the receiver. You might not even be allowed to cut round food like potatos or eggs with it. The same should be the case for dangerous tools like object-orientation, remote communication, threads etc. We need practices to use them in a way so requirements are balanced almost automatically. In addition, to be able to work on software as a team we need transparency. We need means to share our thoughts, to work jointly on mental models. So far our tools are focused on working with code. Testing frameworks, build servers, DI containers, intellisense, refactoring support… That´s all nice and well. I don´t want to miss any of that. But I think it´s not enough. We´re missing mental tools, tools for making thinking and talking about software (independently of code) easier. You might think, enough of such tools already exist like all those UML diagram types or Flow Charts. But then, isn´t it strange, hardly any team is using them to design software? Or is that just due to a lack of education? I don´t think so. It´s a matter value/weight ratio: the current mental tools are too heavy weight compared to the value they deliver. So my conclusion is, we need lightweight tools to really be able to balance requirements. Software development is complex. We need guidance not to forget important aspects. That´s like with flying an airplane. Pilots don´t just jump in and take off for their destination. Yes, there are times when they are “flying by the seats of their pants”, when they are just experts doing thing intuitively. But most of the time they are going through honed practices called checklist. See “The Checklist Manifesto” for very enlightening details on this. Maybe then I should say it like this: We need more checklists for the complex businss of software development.[3] But that´s what software development mostly is about: changing software over an unknown period of time. It needs to be corrected in order to finally provide promised operations. It needs to be enhanced to provide ever more operations and qualities. All this without knowing when it´s going to stop. Probably never - until “maintainability” hits a wall when the technical debt is too large, the brownfield too deep. Software development is not a sprint, is not a marathon, not even an ultra marathon. Because to all this there is a foreseeable end. Software development is like continuously and foreever running… ? And sometimes I dare to think that costs could even decrease over time. Think of it: With each feature a software becomes richer in functionality. So with each additional feature the chance of there being already functionality helping its implementation increases. That should lead to less costs of feature X if it´s requested later than sooner. X requested later could stand on the shoulders of previous features. Alas, reality seems to be far from this despite 20+ years of admonishing developers to think in terms of reusability.[1] ? Please don´t get me wrong: I don´t want to bog down the “art” of software development with heavyweight practices and heaps of rules to follow. The framework we need should be lightweight. It should not stand in the way of delivering value to the customer. It´s purpose is even to make that easier by helping us to focus and decreasing waste and rework. ?

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• Webcast Q&A: Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter

  - by Kellsey Ruppel

  This week we had the fifth webcast in our WebCenter in Action webcast series, "Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter", where customers Giovani Dacumos and Minh Ong from the Los Angeles Department of Building & Safety (LADBS), and Sheetal Paranjpye and Rajiv Desai from Oracle Partner 3Di, shared how Oracle WebCenter is powering LADBS' externally facing website and providing a superior self-service experience for their customers. We asked the speakers to provide some dialogue for Q&A.   Giovani Dacumos, Director of Systems and Minh Ong, LADBS Q: Did you run into any issues when integrating all of the different applications together?A: Yes. We did have issues integrating a secure sign on between the portal and other legacy applications. We used portlets and iframes to overcome those.  This is a new technology for us and we are also learning as we go so there were a lot of challenges in developing and implementing our vision. Q: What has been the biggest benefit your end users have seen?A: The biggest benefit for our ends users is ease-of-use. We've given them a system that provided a new and improved source of information, as well as a very organized flow of transaction processing. It has made our online service very user friendly. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: There was no internal resistance during the implementation, only challenges. As mentioned earlier, this is a new technology for us. We've come across issues that needed assistance from Oracle. Working with 3Di and Oracle has helped us tremendously to find solutions to our implementation issues. Q: Given the performance, what do you estimate to be the top end capacity of the system? A: With the current performance and architecture we have, we are able to support approx 300-400 concurrent users.  We would need more hardware to support additional user load. Q: What's the overview or summary of feedback from the users interacting with the site?A: LADBS has a wide spectrum of customers, from simple users like homeowners to large construction firms. Anything new that we offer could be a little bit challenging for some, but overall, the customers liked it. They saw a huge improvement on the usability. Q: Can you describe the impressions about the site before and after the project within LADBS?A: The old site was using old technology and it was hard for us to keep on building into it as we got more business requirements. It made our application seem a bit complicated.  It was confusing for our new customers to use and we've improved on this with the new site. It's now easier for them to complete their transactions and, at the same time, allowed us to provide more useful information. Sheetal Paranjpye and Rajiv Desai, 3Di Q: Did you run into any obstacles when implementing the solution?A: Yes we did run into some obstacles. One of the key show stoppers was the issue with portlet to portal communication. The GIS viewer (portlet) needed information to be passed  to and from Permit LA (Portal), but we were able to get everything configured and up and working quickly! Q: Was there a lot of custom work that needed to be done for this particular solution?A: We have done some customizations where workflows/ Task flows are involved.  Q: What do you think were the keys to success for rolling out WebCenter?A: Having a service oriented architecture and using portlets have been the key areas for rolling out Oracle WebCenter at LADBS. The Oracle WebCenter Content integration allows the flexibility to business users to maintain the content, which has really cut down on the reliance of IT, and employee productivity has increased as a result. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action! Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter from Oracle WebCenter

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• Romanian parter Omnilogic Delivers “No Limits” Scalability, Performance, Security, and Affordability through Next-Generation, Enterprise-Grade Engineered Systems

  - by swalker

  Omnilogic SRL is a leading technology and information systems provider in Romania and central and Eastern Europe. An Oracle Value-Added Distributor Partner, Omnilogic resells Oracle software, hardware, and engineered systems to Oracle Partner Network members and provides specialized training, support, and testing facilities. Independent software vendors (ISVs) also use Omnilogic’s demonstration and testing facilities to upgrade the performance and efficiency of their solutions and those of their customers by migrating them from competitor technologies to Oracle platforms. Omnilogic also has a dedicated offering for ISV solutions, based on Oracle technology in a hosting service provider model. Omnilogic wanted to help Oracle Partners and ISVs migrate solutions to Oracle Exadata and sell Oracle Exadata to end-customers. It installed Oracle Exadata Database Machine X2-2 Quarter Rack at its data center to create a demonstration and testing environment. Demonstrations proved that Oracle Exadata achieved processing speeds up to 100 times faster than competitor systems, cut typical back-up times from 6 hours to 20 minutes, and stored 10 times more data. Oracle Partners and ISVs learned that migrating solutions to Oracle Exadata’s preconfigured, pre-integrated hardware and software can be completed rapidly, at low cost, without business disruption, and with reduced ongoing operating costs. Challenges A word from Omnilogic “Oracle Exadata is the new killer application—the smartest solution on the market. There is no competition.” – Sorin Dragomir, Chief Operating Officer, Omnilogic SRL Enable Oracle Partners in Romania and central and eastern Europe to achieve Oracle Exadata Ready status by providing facilities to test and optimize existing applications and build real-life proofs of concept (POCs) for new solutions on Oracle Exadata Database Machine Provide technical support and demonstration facilities for ISVs migrating their customers’ solutions from competitor technologies to Oracle Exadata to maximize performance, scalability, and security; optimize hardware and datacenter space; cut maintenance costs; and improve return on investment Demonstrate power of Oracle Exadata’s high-performance, high-capacity engineered systems for customer-facing businesses, such as government organizations, telecommunications, banking and insurance, and utility companies, which typically require continuous availability to support very large data volumes Showcase Oracle Exadata’s unchallenged online transaction processing (OLTP) capabilities that cut application run times to provide unrivalled query turnaround and user response speeds while significantly reducing back-up times and eliminating risk of unplanned outages Capitalize on providing a world-class training and demonstration environment for Oracle Exadata to accelerate sales with Oracle Partners Solutions Created a testing environment to enable Oracle Partners and ISVs to test their own solutions and those of their customers on Oracle Exadata running on Oracle Enterprise Linux or Oracle Solaris Express to benchmark performance prior to migration Leveraged expertise on Oracle Exadata to offer Oracle Exadata training, migration, support seminars and to showcase live demonstrations for Oracle Partners Proved how Oracle Exadata’s pre-engineered systems, that come assembled, configured, and ready to run, reduce deployment time and cost, minimize risk, and help customers achieve the full performance potential immediately after go live Increased processing speeds 10-fold and with zero data loss for a telecommunications provider’s client-facing customer relationship management solution Achieved performance improvements of between 6 and 100 times faster for financial and utility company applications currently running on IBM, Microsoft, or SAP HANA platforms Showed how daily closure procedures carried out overnight by banks, insurance companies, and other financial institutions to analyze each day’s business, can typically be cut from around six hours to 20 minutes, some 18 times faster, when running on Oracle Exadata Simulated concurrent back-ups while running applications under normal working conditions to prove that Oracle Exadata-based solutions can be backed up during business hours without causing bottlenecks or impacting the end-user experience Demonstrated that Oracle Exadata’s built-in analytics, data mining and OLTP capabilities make it the highest-performance, lowest-cost choice for large data warehousing operations Showed how Oracle Exadata’s columnar compression and intelligent storage architecture allows 10 times more data to be stored than on competitor platforms Demonstrated how Oracle Exadata cuts hardware requirements significantly by consolidating workloads on to fewer servers which delivers greater power efficiency and lower operating costs that competing systems from IBM and other manufacturers Proved to ISVs that migrating solutions to Oracle Exadata’s preconfigured, pre-integrated hardware and software can be completed rapidly, at low cost, and with minimal business disruption Demonstrated how storage servers, database servers, and network switches can be added incrementally and inexpensively to the Oracle Exadata platform to support business expansion On track to grow revenues by 10% in year one and by 15% annually thereafter through increased business generated from Oracle Partners and ISVs

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• Frequently Asked Questions about Latest EBS Support Changes

  - by Steven Chan (Oracle Development)

  Two important changes to the Oracle Lifetime Support policies for Oracle E-Business Suite were announced at OpenWorld.  These changes affect EBS Releases 11i and 12.1. The changes are detailed in this My Oracle Support document: E-Business Suite 11.5.10 Sustaining Support Exception & 12.1 Extended Support Now to Dec. 2018 (Note 1495337.1) A new document answering the top Frequently Asked Questions about these support changes is now available: E-Business Suite Releases - Support Policy FAQ (Note 1494891.1) Questions answered in this new FAQ include: Why is Oracle providing an exception for Severity 1 Production Support for the first year of Sustaining Support for EBS 11.5.10? Will customers need to purchase an additional contract for the 11.5.10 Exception to Sustaining Support? What defines Severity 1 Production Support in the 11.5.10 Exception to Sustaining Support? What are the differences in the Lifetime Support Policy feature benefits from Extended Support to the Severity 1 Production Support in the 11.5.10 Exception to Sustaining Support? More questions about US 1099, Payroll legislative updates, security patches, and more 1. Changes for EBS 11i Sustaining Support The first change is that  we will be providing an exception for the first 13 months of Sustaining Support on Oracle E-Business Suite Release 11.5.10 (11i10), valid from December 1, 2013 – December 31, 2014. This exception support will be comprised of three components: New fixes for Severity 1 production issues United States Form 1099 2013 year-end updates Payroll regulatory updates for the United States, Canada, United Kingdom, and Australia for fiscal years ending in 2014 Customers environments must have the minimum baseline patches (or above) for new Severity 1 production bug fixes as documented here: Patch Requirements for Extended Support of Oracle E-Business Suite Release 11.5.10 (Note 883202.1) 2. Changes for EBS 12.1 Extended Support More time:  Extended Support period for E-Business Suite Release 12.1 has been extended by nineteen months through December, 2018. Customers with an active Oracle Premier Support for Software contract will automatically be entitled to Extended Support for E-Business Suite 12.1. Fees waived:  Uplift fees are waived for all years of Extended Support (June, 2014 – December. 2018) for customers with an active Oracle Premier Support for Software contract. During this period, customers will receive all of the components of Extended Support at no additional cost other than their fees for Software Update License & Support. Where can I learn more? There are two interlocking policies that affect the E-Business Suite:  Oracle's Lifetime Support policies for each EBS release (timelines which were updated by this announcement), and the Error Correction Support policies (which state the minimum baselines for new patches). For more information about how these policies interact, see: Understanding Support Windows for E-Business Suite Releases What about E-Business Suite technology stack components?Things get more complicated when one considers individual techstack components such as Oracle Forms or the Oracle Database.  To learn more about the interlocking EBS+techstack component support windows, see these two articles: On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support: A Primer for E-Business Suite Users Related Articles Extended Support Fees Waived for E-Business Suite 11i and 12.0 EBS 12.0 Minimum Requirements for Extended Support Finalized

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• Partner Blog: Hub City Media Introduces iPad Application for Oracle Identity Analytics

  - by Tanu Sood

  About the Writer:Steve Giovannetti is CTO of Hub City Media, Inc., a company that specializes in implementation and product development on the Oracle Identity Management platform. Recently, Hub City Media announced the introduction of iPad application IdentityCert for Oracle Identity Analytics. This post explore the business use cases and application of IdentityCert.Hub City Media(HCM) has been deploying certification solutions based on Oracle Identity Analytics since it first appeared on the market as Vaau RBACx. With each deployment we've seen the same pattern repeat time and time again:1. Customers suffering under the weight of manual access certification regimens deploy Oracle Identity Analytics (OIA) for automated certification. 2. OIA improves the frequency, speed, accuracy, and participation of certifications across the organization. 3. Then the certifiers, typically managers and supervisors, ask, “Is there any easier way to do these certifications offline?”The current version of OIA has a way to export certification data to a spreadsheet.  For some customers, we've leveraged this feature and combined it with some of our own custom code to provide a solution based on spreadsheet exports and imports.  Customers export the certification to Microsoft Excel, complete it, and then import the spreadsheet to OIA. It worked well for offline certification, but if the user accidentally altered the format of the spreadsheet, the import of the data could fail. We were close to a solution but it wasn’t reliable.Over the past few years, we've seen the proliferation of Apple iOS devices, specifically the iPhone and iPad, in the enterprise.  As our customers were asking for offline certification, we noticed the same population of users traditionally responsible for access certification, were early adopters of the iPad. The environment seemed ideal for us to create an iPad application to support offline certifications using Oracle Identity Analytics. That’s why we created IdentityCert™.IdentityCert allows users to view their analytics dashboard, complete user certifications, and resolve policy violations with OIA, from their iPads.The current IdentityCert analytics dashboard displays the same charts that are available in the Oracle Identity Analytics product. However, we plan to expand the number of available analytics in future releases.The main function of IdentityCert is user certification which can be performed quickly and efficiently using a simple touch interface. Managers tap into a certification, use simple gestures to claim users and certify their access.  Certifications can be securely downloaded to IdentityCert and can be completed with or without a network connection. The user can upload the completed certifications once they are connected to a cellular or wi-fi network.Oracle Identity Analytics can generate policy violation notifications based on detective scans of identity warehouse or via preventative analysis of identity access requests. IdentityCert allows users to view all policy violations, resolve, or delegate them to appropriate users. IdentityCert also analyzes the policy violation expression and produces more human friendly descriptions of the policy violation which improves the ability of users to resolve the violation. IdentityCert can be deployed quickly into a customer's environment. It is deployed with Hub City Media's ID Services to connect Oracle Identity Analytics securely with the iPad application.Oracle Identity Management 11g R2 is an important evolutionary release. Oracle's Identity Management suite has more characteristics of a cohesive platform. This platform provides an integrated set of identity services that can be used to protect, manage, and audit security within the enterprise. At HCM we take the platform concept a step further and see it as an opportunity to create unique solutions for Oracle Identity Management customers. IdentityCert is our commitment to this platform. You can download IdentityCert from the Apple iOS App Store today. It includes a demo dataset that you can use to explore the functions of the product without any server infrastructure. Download it. Give it a try. We would appreciate your interest and welcome any feedback.Resources:Press Release: Hub City Media Introduces iPad Application IdentityCert™ for Oracle Identity AnalyticsApp Store Download: http://bit.ly/IdentityCertOracle Identity Governance Suite

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• Oracle Announces Release of PeopleSoft HCM 9.1 Feature Pack 2

  - by Jay Zuckert

  Big things sometimes come in small packages.  Today Oracle announced the availability of PeopleSoft HCM 9.1 Feature Pack 2 which delivers a new HR self service user experience that fundamentally changes the way managers and employees interact with the HCM system.  Earlier this year we reviewed a number of new concept designs with our Customer Advisory Boards.  With the accelerated feature pack development cycle we have adopted, these innovations are  now available to all 9.1 customers without the need for an upgrade.   There are no new products that need to be licensed for the capabilities below. For more details on Feature Pack 2, please see the Oracle press release. Included in Feature Pack 2 is a new search-based menu-free navigation that allows managers to search for employees by name and take actions directly from the secure search results.  For example, a manager can now simply type in part of an employee’s first or last name and receive meaningful results from documents related to performance, compensation, learning, recruiting, career planning and more.   Delivered actions can be initiated directly from these search results and the actions are securely tied to HCM security and user role.  The feature pack also includes new pages that will enable managers to be more productive by aggregating key employee data into a single page.  The new Manager Dashboard and Talent Summary provide a consolidated view of data related to a manager’s team and individual team members, respectively.   The Manager Dashboard displays information relevant to their direct reports including team learning, objective alignment, alerts, and pending approvals requiring their attention.  The Talent Summary provides managers with an aggregated view of talent management-related data for an individual employee including performance history, salary history, succession options, total rewards, and competencies.   The information displayed in both the Manager Dashboard and Talent Summary is configurable by system administrators and can be personalized by each of your managers. Other Feature Pack 2 enhancements allow organizations to administer Matrix or Dotted-Line Relationship Management, which addresses the challenge of tracking and maintaining project-based organizations that cut across the enterprise and geographic regions.  From within the Company Directory and Org Viewer organization charts, managers now have access to manager self-service transactions from related actions.  More than 70 manager and employee self-service transactions have been tied into the related action framework accessible from Org Viewer, Manager Dashboard, Talent Summary and Secure Enterprise Search (SES) results.  In addition to making it easier to access manager self-service transactions, the feature pack delivers streamlined transaction pages making everyday tasks such as promoting an employee faster and more efficient. With the delivery of PeopleSoft HCM 9.1 Feature Pack 2, Oracle continues to deliver on its commitment to our PeopleSoft customers.  With this feature pack, HCM 9.1 customers will be able to deploy the newest functionality quickly, without a major release upgrade, and realize added value from their existing PeopleSoft investment.    For customers newly deploying 9.1, a new download with all of Feature Pack 2  will be available early next year.   This will aslo include recertified upgrade paths from 8.8, 8.9 and 9.0, for customers in the upgrade process.

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• Top 5 Reasons to Invest in Enterprise 2.0 Technologies

  - by kellsey.ruppel(at)oracle.com

  In 2010, Oracle's portal, content management, and collaboration solutions evolved rapidly, supported by increasingly deep integrations across Oracle Fusion Middleware and the entire Oracle stack. In light of these developments, we asked Vince Casarez, vice president of Enterprise 2.0 product management, for his top five reasons to invest in Enterprise 2.0 (E2.0) technologies--including real-world examples of businesses already realizing the benefits of next-generation E2.0 technologies. 1. Provide a modern user experience As E2.0 technologies gain widespread adoption, customers and employees expect intuitive Web experiences that are both interactive and community-based. By partnering with Oracle, Alcatel-Lucent Enterprise Group is already making that happen. With 76,000 employees and operations in more than 100 countries, the company wanted a streamlined, personalized user experience with more relevant content in fewer clicks. Working with Oracle, they created a global support portal that supports personalization and integration with Oracle Business Intelligence Enterprise Edition and Oracle E-Business Suite--and drives collaboration with tools such as wikis, blogs, and forums. Learn more about Alcatel-Lucent Enterprise Group's Global Support Portal in this Webcast. 2. Improve productivity and collaboration As E2.0 technologies mature, Oracle anticipates companies moving beyond the idea of simply creating yet another Facebook-like destination for its employees, and instead shaping work environments around specific business tasks. After rapid growth--both organic and through acquisition--construction and infrastructure services leader Balfour Beatty found itself with multiple homegrown intranet sites with very minimal content-sharing capabilities. Today, thanks to Oracle WebCenter Suite, Oracle WebCenter Spaces, Oracle WebCenter Services, and Oracle Universal Content Management, Balfour Beatty is benefiting from collaborative workspaces, a central place to use and work with documents, and unified search across content. 3. Leverage business processes and applications Modern portals are now able to integrate users, content, and business processes in unprecedented ways. To take advantage of these new possibilities, leading dairy provider Land O'Lakes has implemented a fully integrated ERP solution together with Oracle's ECM platform. As a result, Land O'Lakes has been able to achieve better information management and compliance, increased adoption rates for enterprise tools, and increased business process efficiency thanks to more effective information sharing and collaboration. 4. Enhance customer and supplier relationships Companies have begun to move beyond the idea that E2.0 simply means enabling customer reviews or embedding chat functionality. They are taking E2.0 to the next level and providing interactive experiences for their customers. For example, to enhance customer and supplier relationships, Wind River, a global leader in device software optimization, successfully partnered with Oracle to: Integrate ERP and ECM content to provide customers the latest and most relevant support information for products they own Enable customers to personalize their support experience and receive updates regarding patches, application notes, and other relevant content Enable discussions, wikis, and blogs for more efficient collaboration 5. Increase business visibility and responsiveness By strategically embedding collaboration and communication tools into specific business contexts, companies significantly increase visibility into changing business conditions--and can respond much more agilely. Texas A&M University System--one of the largest systems of higher education in the U.S.--partnered with Oracle to create a unified repository that would enable the retrieval of research and grant data from disparate systems via an Enterprise 2.0 user interface. By enabling researchers to customize their own portals with easy-to-use tools, they have also been able to significantly reduce their reliance on the IT department. Learn how other Oracle customers are leveraging Enterprise 2.0 technologies.

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• Cream of the Crop

  - by KemButller

  JD Edwards has been working hard to ensure that you shouldn't have to work so hard! Yet there are still JD Edwards customers that may not be up to speed on all the new and or improved tools and utilities we have delivered, all designed to make your life easier. So today, I want to share what I consider to be the cream of the crop….those items that every customer should know about and leverage to make ERP life just a little bit (or A LOT) easier! These are my top picks, the cream of a very good crop! Explore and enjoy, and gain some of your time back to do with as you please. · www.runjde.com It’s where to go when you need to know! The Resource Kits available on www.runjde.com provide comprehensive Resource Kits (guides) by user type. The guides provide brief descriptions of the wide array of resources that are available to JD Edwards’s eco system and links to each of those resources. · My Oracle Support (MOS) Information Centers This link will take you to an index that is designed to provide you with simple and quick navigation to the available EnterpriseOne Information Centers. This index provides links to: · EnterpriseOne Application specific Information Centers · EnterpriseOne Tools and Technology Information Centers · EnterpriseOne Performance Information Center · EnterpriseOne 9.1 and 9.0 Information Centers Information Centers give Oracle the ability to aggregate content for a given focus area and present this content in categories for easy browsing by our customers. Information Centers offer a variety of focused dynamic content organized around one or more of the following tasks. · Overview · Use · Troubleshooting · Patching and Maintenance · Install and Configure · Upgrade · Optimize Performance · Security · Certify JD Edwards Newsletters Be in the know by reading the Global Customer Support Product Newsletters. They are PACKED with news and information covering a wide range of topics and news. It is a must read if you want to know what’s happening in the JD Edwards universe! Read the latest EntepriseOne newsletter Read the latest World newsletter Learn How to receive notification when a new newsletter edition is published Oracle Learning Library – (OLL) Oracle Learn Library is the place to go for easy access to JD Edwards Application and Tools training. For a comprehensive view of the training available for a specific product/functional area, explore the Knowledge Paths For Net Change (new feature) training, explore the TOI sessions (TOI stands for Transfer Of Information). Tip: Be sure to experiment with the search filters! · www.upgradejde.com The site designed to help customers and partners with the process of upgrading JD Edwards. The site is a wealth of information, tools and resources designed to assist in the evaluation, planning and execution steps required when upgrading. Of note is the wildly successful upgrade strategy known as “The Art of the Possible” wherein JD Edwards and many of our partners hold free workshops to teach customers how to conduct upgrades in 100 days or less. Equally important is the fact that on www.upgradejde.com, customers can gain visibility into planned enhancements using the Product and Technology Feature Catalogs. The catalogs are great for creating customer specific reports about the net change between older releases and current or planned releases. Examples of other key resources on www.upgradejde.com are the product data base changes between releases, extensibility guides, (formerly known as programmer’s guides), whitepapers, ROI calculators and much more!

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• Oracle Executive Strategy Brief: Enterprise-Grade Cloud Applications

  - by B Shashikumar

  Cloud Computing has clearly evolved into one of the dominant secular trends in the industry. Organizations are looking to the cloud to change how they buy and consume IT. And its no longer about just lower up-front costs. The cloud promises to deliver greater agility and free up resources to focus on innovation versus running and maintaining systems. But are organizations actually realizing these benefits? The full promise of cloud is not being realized by customers who entrust their business to multiple niche cloud providers. While almost 9 out of 10 companies  expect more IT agility with cloud, only 47% are actually getting it (Source: 2011 State of Cloud Survey by Symantec). These niche cloud customers have also seen the promises of lower costs, efficiency gains, improved security, and compliance go unfulfilled. Having one cloud provider for customer relationship management (CRM) and another for human capital management (HCM), and then trying to glue these proprietary systems together while integrating to a back-office financial system can add to complexity and long-term costs. Completing a business process or generating an integrated report is cumbersome, and leverages incomplete data. Why can’t niche cloud providers deliver on the full promise of cloud? It’s simple: you still need to complete business processes. You still need reporting that enables you to take action using data from multiple systems. You still have to comply with SOX and other industry regulations. These requirements don’t go away just because you deploy in the cloud. Delivering lower up-front costs by enabling customers to buy software as a service (SaaS) is the easy part. To get real value that lasts longer than your quarterly report, it’s important to realize the benefits of cloud without compromising on functionality and while having the right level of control and flexibility. This is the true promise of cloud. Oracle’s cloud strategy centers around delivering the benefits of cloud—without compromise. We uniquely empower our customers with complete solutions and choice. From the richest functionality to integrated reporting and great user experience. It’s all available in the cloud. And it works not just with other Oracle cloud applications, but with your existing Oracle and third-party systems as well. This helps protect your current investments and extend their value as you journey to the cloud. We’ve made the necessary investments not only in our applications but also in the underlying technology that makes it all run—from the platform down to the hardware and operating system. We make it all. And we’ve engineered it to work together and be highly optimized for our customers, in the cloud. With Oracle enterprise-grade cloud applications, you get the benefits of cloud plus more power, more choice, and more confidence. Read more about how you can realize the true advantage of Cloud with Oracle Enterprise-grade Cloud applications in the Oracle Executive Strategy Brief here.  You can also attend an Oracle Cloud Conference event at a city near you. Register here. 

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• Customer Loyalty vs. Customer Engagement: Who Cares?

  - by Jeb Dasteel-Oracle

  Have you read the recent Forbes OracleVoice blog titled Customer Loyalty is Dead. Long Live Engagement!? If you haven’t, take a look. This article prompted lots of conversation in the social realm. Many who read the article voiced their reactions to the headline and now I’m jumping in to add my view. Normal 0 false false false EN-US X-NONE X-NONE Customer loyalty is still key. It’s the effect and engagement is the cause. We at least know that to be true for our customers. We are in an age where customers are demanding to be heard. We need them to be actively involved – or engaged – as well. Greater levels of customer engagement, properly targeted, positively correlate with satisfaction. Our data has shown us this over and over. Satisfied customers are more loyal and more willing to vocalize their satisfaction through referencing, and are more likely to purchase again, all of which in turn drives incremental revenue – from the customer doing the referencing AND the customer on the receiving end of that reference. Turning this around completely, if we begin to see the level of a customer’s engagement start to wane, this is an indicator that their satisfaction, loyalty, and future revenue are likely at risk. At Oracle, we’ve put in place many programs to target, encourage, and then track engagement, allowing us to measure engagement as a determinant of loyalty. Some of these programs include our Key Accounts, solution design and architectural, Executive Sponsorship, as well as executive advisory boards. Specific programs allow us to engage specific contacts within specific customer organizations (based on role) and then systematically track their engagement activities over time, along side of tracking customer satisfaction, loyalty, referenceability, and incremental revenue contribution. Continuous measurement of engagement allows us to better understand customer views of what it means to partner with a provider and adjust program participation to better meet the needs of the partnership. We can also track across customer segments, and design new programs that are even more effective than the ones we have in place today. In case you missed any of my previous Forbes articles, I’ve included links below for easy access. Award-Winning Companies Put Customers First The Power of Peer Networks: 5 Reasons to Get (and Stay) Involved Technology At Work: Traveling In Style Customer Central: 8 Strategies for Putting Customers at the Core of Your Business Technology at Work: Five Companies Doing IT Right /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Round-robin assignment

  - by Robert

  Hi, I have a Customers table and would like to assign a Salesperson to each customer in a round-robin fashion. Customers --CustomerID --FName --SalespersonID Salesperson --SalespersonID --FName So, if I have 15 customers and 5 salespeople, I would like the end result to look something like this: CustomerID -- FName -- SalespersonID 1 -- A -- 1 2 -- B -- 2 3 -- C -- 3 4 -- D -- 4 5 -- E -- 5 6 -- F -- 1 7 -- G -- 2 8 -- H -- 3 9 -- I -- 4 10 -- J -- 5 11 -- K -- 1 12 -- L -- 2 13 -- M -- 3 14 -- N -- 4 15 -- 0 -- 5 etc... I've been playing around with this for a bit and am trying to write some SQL to update my Customers table with the appropriate SalespersonID, but am having some trouble getting it to work. Any ideas are greatly appreciated!

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• How to differenciate the data when doing a UNION on 2 SELECTS ?

  - by wiooz

  If I have the following two tables : Employes Bob Gina John Customers Sandra Pete Mom I will do a UNION for having : Everyone Bob Gina John Sandra Pete Mom The question is : In my result, how can I creat a dumn column of differenciate the data from my tables ? Everyone Bob (Emp) Gina (Emp) John (Emp Sandra (Cus) Pete (Cus) Mom (Cus) I want to know from with table the entry is from withouth adding a new column in the database... SELECT Employes.name FROM Employes UNION SELECT Customers.name FROM Customers;

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• Why isn't my WPF Datagrid showing data?

  - by Edward Tanguay

  This walkthrough says you can create a WPF datagrid in one line but doesn't give a full example. So I created an example using a generic list and connected it to the WPF datagrid, but it doesn't show any data. What do I need to change on the code below to get it to show data in the datagrid? ANSWER: This code works now: XAML: <Window x:Class="TestDatagrid345.Window1" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:toolkit="http://schemas.microsoft.com/wpf/2008/toolkit" xmlns:local="clr-namespace:TestDatagrid345" Title="Window1" Height="300" Width="300" Loaded="Window_Loaded"> <StackPanel> <toolkit:DataGrid ItemsSource="{Binding}"/> </StackPanel> </Window> Code Behind: using System.Collections.Generic; using System.Windows; namespace TestDatagrid345 { public partial class Window1 : Window { private List<Customer> _customers = new List<Customer>(); public List<Customer> Customers { get { return _customers; }} public Window1() { InitializeComponent(); } private void Window_Loaded(object sender, RoutedEventArgs e) { DataContext = Customers; Customers.Add(new Customer { FirstName = "Tom", LastName = "Jones" }); Customers.Add(new Customer { FirstName = "Joe", LastName = "Thompson" }); Customers.Add(new Customer { FirstName = "Jill", LastName = "Smith" }); } } }

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• How to group strings by prefix

  - by namenlos

  I am writing a Winform UI in which the user must select a single customer. (For reasons beyond my control I am limited to a UI that uses dropdown lists, text fields, checkboxes, radiobuttons only -i.e. no fancy special UI controls) The situation There are a lot of customers (a thousand for example) If i put all the customers in a single dropdown there's no way it will be easy for a customer to even see all the customers. Also the it will take too long to retireve all the customers from the DB to populate the dropdown My thought is to have two combo box, the first lists groups of the customers by their last name something like a phone book "Aa-Ac", "Ad-Ade", "Adf-B", when selecting the first combo box, it scope the second one to a managable set customer names (no more than for example 40 names) The question I need a reasonable way of grouping their names such that it will be clear to customer which group contains the name. I.e. given a group of names I need to bucketize then int "Aa-Ac". Comments I don't need to solve the general problem of an immense number of names - we know based on our data that 1000 names is the max our users will encounter. If there are other techniques please do share, but I am interested specifically in an answer to my specific question around how to determine the buckets ("Aa-Ac", etc.)

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• Should I use TFS 2010 Project Collection Per Customer

  - by Yoann. B

  Hi, My company is a Software development company. We planned to use TFS 2010 for our future customers development. TFS 2010 introduce Team Project Collection in order to split related Team Projects. So my question is, should i use Project Collection per Customers or should i use a unique Project Collection with a Team Project per Customers which will contains some customer solution projects in it

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• Wisdom of merging 100s of Oracle instances into one instance

  - by hoytster

  Our application runs on the web, is mostly an inquiry tool, does some transactions. We host the Oracle database. The app has always had a different instance of Oracle for each customer. A customer is a company which pays us to provide our service to the company's employees, typically 10,000-25,000 employees per customer. We do a major release every few years, and migrating to that new release is challenging: we might have a team at the customer site for a couple weeks, explaining new functionality and setting up the driving data to suit that customer. We're considering going multi-client, putting all our customers into a single shared Oracle 11g instance on a big honkin' Windows Server 2008 server -- in order to reduce costs. I'm wondering if that's advisable. There are some advantages to having separate instances for each customer. Tell me if these are bogus, please. In my rough guess about decreasing importance: Our customers MyCorp and YourCo can be migrated separately when breaking changes are made to the schema. (With multi-client, we'd be migrating 300+ customers overnight!?!) MyCorp's data can be easily backed up and (!!!) restored, without affecting other customers. MyCorp's data is securely separated from their competitor YourCo's data, without depending on developers to get the code right and/or DBAs getting the configuration right. Performance is better because the database is smaller (5,000 vs 2,000,000 rows in ~50 tables). If MyCorp's offices are (mostly) in just one region, then the MyCorp's instance can be geographically co-located there, so network lag doesn't hurt performance. We can provide better service to global clients, for the same reason. In MyCorp wants to take their database in-house, then we can easily export their instance, to get MyCorp their data. Load-balancing is easier because instances can be placed on different servers (this is with a web farm). When a DEV or QA instance is needed, it's easier to clone the real instance and anonymize the data, because there's much less data. Because they're small enough, developers can have their own instance running locally, so they can work on code while waiting at the airport and while in-flight, without fighting VPN hassles. Q1: What are other advantages of separate instances? We are contemplating changing the database schema and merging all of our customers into one Oracle instance, running on one hefty server. Here are advantages of the multi-client instance approach, most important first (my WAG). Please snipe if these are bogus: Less work for the DBAs, since they only need to maintain one instance instead of hundreds. Less DBA work translates to cheaper, our main motive for this change. With just one instance, the DBAs can do a better job of optimizing performance. They'll have time to add appropriate indexes and review our SQL. It will be easier for developers to debug & enhance the application, because there is only one schema and one app (there might be dozens of schema versions if there are hundreds of instances, with a different version of the app for each version of the schema). This reduces costs too. The alternative is having to start every debug session with (1) What version is this customer running and (2) Let's struggle to recreate the corresponding development environment, code and database. (We need a Virtual Machine that includes the code AND database instance for each patch and release!) Licensing Oracle is cheaper because it's priced per server irrespective of heft (or something -- I don't know anything about the subject). The database becomes a viable persistent store for web session data, because there is just one instance. Some database operations are easier with one multi-client instance, like finding a participant when they're hazy about which customer they (or their spouse, maybe) works for: all the names are in one table. Reporting across customers is straightforward. Q2: What are other advantages of having multiple clients in one instance? Q3: Which approach do you think is better (why)? Instance per customer, or all customers in one instance? I'm concerned that having one multi-client instance makes migration near-impossible, and that's a deal killer... ... unless there is a compromise solution like having two multi-client instances, the old and the new. In that case case, we would design cross-instance solutions for finding participants, reporting, etc. so customers could go from one multi-client instance to the next without anything breaking. THANKS SO MUCH for your collective advice! This issue is beyond me -- but not beyond the collective you. :) Hoytster

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• Which non-clustered index should I use?

  - by Junior Mayhé

  Here I am studying nonclustered indexes on SQL Server Management Studio. I've created a table with more than 1 million records. This table has a primary key. CREATE TABLE [dbo].[Customers]( [CustomerId] [int] IDENTITY(1,1) NOT NULL, [CustomerName] [varchar](100) NOT NULL, [Deleted] [bit] NOT NULL, [Active] [bit] NOT NULL, CONSTRAINT [PK_Customers] PRIMARY KEY CLUSTERED ( [CustomerId] ASC )WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY] ) ON [PRIMARY] This is the query I'll be using to see what execution plan is showing: SELECT CustomerName FROM Customers Well, executing this command with no additional non-clustered index, it leads the execution plan to show me: I/O cost = 3.45646 Operator cost = 4.57715 Now I'm trying to see if it's possible to improve performance, so I've created a non-clustered index for this table: 1) First non-clustered index CREATE NONCLUSTERED INDEX [IX_CustomerID_CustomerName] ON [dbo].[Customers] ( [CustomerId] ASC, [CustomerName] ASC )WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, IGNORE_DUP_KEY = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY] GO Executing again the select against Customers table, the execution plan shows me: I/O cost = 2.79942 Operator cost = 3.92001 It seems better. Now I've deleted this just created non-clustered index, in order to create a new one: 2) First non-clustered index CREATE NONCLUSTERED INDEX [IX_CustomerIDIncludeCustomerName] ON [dbo].[Customers] ( [CustomerId] ASC ) INCLUDE ( [CustomerName]) WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, IGNORE_DUP_KEY = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY] GO With this new non-clustered index, I've executed the select statement again and the execution plan shows me the same result: I/O cost = 2.79942 Operator cost = 3.92001 So, which non-clustered index should I use? Why the costs are the same on execution plan for I/O and Operator? Am I doing something wrong or this is expected? thank you

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• In OpenRasta, how do I configure a URI where I get "the remainder of the path" as a single string?

  - by Daniel Earwicker

  Normally in OpenRasta there is some configuration like this: ResourceSpace.Has.ResourcesOfType<Customers>() .AtUri("/customers/region/{region}") ... // and so on ... where the {region} part of the path is automatically mapped to a string parameter in the handling method. So if the user hits: http://server/customers/region/emea Then the handler method is passed the string "emea". As well as doing this, I'd like to register a handler with something like this: ResourceSpace.Has.ResourcesOfType<Customers>() .AtUri("/someotherthing/*") ... // and so on In this imaginary syntax, the asterisk would mean "take the rest of the path, including slashes, to be a single string parameter to pass to the handling method". And so if the user hits: http://server/someotherthing/how/about/this?that=other Then my handler method receives a string parameter: how/about/this?that=other Is such a thing possible in OpenRasta? In Sinatra (Ruby) I'd use a regular expression to do exactly this.

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• Looping through recordset with VBA

  - by Robert

  I am trying to assign salespeople (rsSalespeople) to customers (rsCustomers) in a round-robin fashion in the following manner: Navigate to first Customer, assign the first SalesPerson to the Customer. Move to Next Customer. If rsSalesPersons is not at EOF, move to Next SalesPerson; if rsSalesPersons is at EOF, MoveFirst to loop back to the first SalesPerson. Assign this (current) SalesPerson to the (current) Customer. Repeat step 2 until rsCustomers is at EOF (EOF = True, i.e. End-Of-Recordset). It's been awhile since I dealt with VBA, so I'm a bit rusty, but here is what I have come up with, so far: Private Sub Command31_Click() 'On Error GoTo ErrHandler Dim intCustomer As Integer Dim intSalesperson As Integer Dim rsCustomers As DAO.Recordset Dim rsSalespeople As DAO.Recordset Dim strSQL As String strSQL = "SELECT CustomerID, SalespersonID FROM Customers WHERE SalespersonID Is Null" Set rsCustomers = CurrentDb.OpenRecordset(strSQL) strSQL = "SELECT SalespersonID FROM Salespeople" Set rsSalespeople = CurrentDb.OpenRecordset(strSQL) rsCustomers.MoveFirst rsSalespeople.MoveFirst Do While Not rsCustomers.EOF intCustomers = rsCustomers!CustomerID intSalesperson = rsSalespeople!SalespersonID strSQL = "UPDATE Customers SET SalespersonID = " & intSalesperson & " WHERE CustomerID = " & intCustomer DoCmd.RunSQL (strSQL) rsCustomers.MoveNext If Not rsSalespeople.EOF Then rsSalespeople.MoveNext Else rsSalespeople.MoveFirst End If Loop ExitHandler: Set rsCustomers = Nothing Set rsSalespeople = Nothing Exit Sub ErrHandler: MsgBox (Err.Description) Resume ExitHandler End Sub My tables are defined like so: Customers --CustomerID --Name --SalespersonID Salespeople --SalespersonID --Name With ten customers and 5 salespeople, my intended result would like like: CustomerID--Name--SalespersonID 1---A---1 2---B---2 3---C---3 4---D---4 5---E---5 6---F---1 7---G---2 8---H---3 9---I---4 10---J---5 The above code works for the intitial loop through the Salespeople recordset, but errors out when the end of the recordset is found. Regardless of the EOF, it appears it still tries to execute the rsSalespeople.MoveFirst command. Am I not checking for the rsSalespeople.EOF properly? Any ideas to get this code to work?

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• The question about the basics of LINQ to SQL

  - by Alex

  I just started learning LINQ to SQL, and so far I'm impressed with the easy of use and good performance. I used to think that when doing LINQ queries like from Customer in DB.Customers where Customer.Age > 30 select Customer LINQ gets all customers from the database ("SELECT * FROM Customers"), moves them to the Customers array and then makes a search in that Array using .NET methods. This is very inefficient, what if there are hundreds of thousands of customers in the database? Making such big SELECT queries would kill the web application. Now after experiencing how actually fast LINQ to SQL is, I start to suspect that when doing that query I just wrote, LINQ somehow converts it to a SQL Query string SELECT * FROM Customers WHERE Age > 30 And only when necessary it will run the query. So my question is: am I right? And when is the query actually run? The reason why I'm asking is not only because I want to understand how it works in order to build good optimized applications, but because I came across the following problem. I have 2 tables, one of them is Books, the other has information on how many books were sold on certain days. My goal is to select books that had at least 50 sales/day in past 10 days. It's done with this simple query: from Book in DB.Books where (from Sale in DB.Sales where Sale.SalesAmount >= 50 && Sale.DateOfSale >= DateTime.Now.AddDays(-10) select Sale.BookID).Contains(Book.ID) select Book The point is, I have to use the checking part in several queries and I decided to create an array with IDs of all popular books: var popularBooksIDs = from Sale in DB.Sales where Sale.SalesAmount >= 50 && Sale.DateOfSale >= DateTime.Now.AddDays(-10) select Sale.BookID; BUT when I try to do the query now: from Book in DB.Books where popularBooksIDs.Contains(Book.ID) select Book It doesn't work! That's why I think that we can't use thins kinds of shortcuts in LINQ to SQL queries, like we can't use them in real SQL. We have to create straightforward queries, am I right?

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• Adapting a HTML/CSS dropdown menu to multi-level

  - by Adam Nygate

  Ive been trying to make the original dropdown into multi level for a site im working on. All of my attempts have failed (. For some reason i can only do "margin-right" to align the elements, and this causes some problems. I think it has something to do with the position attribute. Here is my HTML: <ol id="nav"> <li><a href="index.php">Home</a></li> <li class="dropdown_alignedLeft"> <a href="">Products</a> <ul><li class="dropdown_alignedRight"> <a href="">iPoP</a> <ul style="margin-right:-400px; top:0px;-webkit-border-top-right-radius: 5px;border-top-right-radius: 5px;-moz-border-radius-topright: 5px;"><li><a href="customers.php?category=ipop">iPoP - Network Solutions for Vessels</a></li></ul><li class="dropdown_alignedRight"> <a href="">Cameras</a> <ul style="margin-right:-400px; top:0px;-webkit-border-top-right-radius: 5px;border-top-right-radius: 5px;-moz-border-radius-topright: 5px;"><li><a href="customers.php?category=icam">iCam 501 Ultra - Intrinsically Safe Digital Camera with Flash</a></li></ul><li class="dropdown_alignedRight"> <a href="">BNWAS</a> <ul style="margin-right:-400px; top:0px;-webkit-border-top-right-radius: 5px;border-top-right-radius: 5px;-moz-border-radius-topright: 5px;"><li><a href="customers.php?category=bnwas">BNWAS - Bridge Navigation Watch Alarm System</a></li></ul><li class="dropdown_alignedRight"> <a href="">Lighting</a> <ul style="margin-right:-400px; top:0px;-webkit-border-top-right-radius: 5px;border-top-right-radius: 5px;-moz-border-radius-topright: 5px;"><li><a href="customers.php?category=peli">Peli 2690 - Intrinsically Safe LED Head Lamp</a></li></ul><li class="dropdown_alignedRight"> <a href="">Communication</a> <ul style="margin-right:-400px; top:0px;-webkit-border-top-right-radius: 5px;border-top-right-radius: 5px;-moz-border-radius-topright: 5px;"><li><a href="customers.php?category=handy">Ex-Handy 06 - Intrinsically Safe Cell Phone</a></li></ul> </ul> <li class="dropdown_alignedLeft"> <a href="">Customers</a> <ul> <li><a href="customers.php?category=maritime">Maritime</a></li> <li><a href="customers.php?category=non">Non-Maritime</a></li> <li class="dropdown_lastItem"><a href="customers.php?category=organizations">Regulatory Organizations</a></li> </ul> <li><a href="order.php">Product Enquiry</a></li> <li><a href="contact.php">Contact Us</a></li> <li class="dropdown_alignedLeft"> <a href="">Company</a> <ul> <!-- <li><a href="">About Us</a></li> --> <li><a href="newsandpr.php?category=News">News</a></li> <li class="dropdown_lastItem"><a href="newsandpr.php?category=Press Release">Press Releases</a></li> </ul> </ol> And my CSS: #nav { float:right; margin:15px 0 0; } #nav li { float:left; } #nav li a { display:block; font-family:"PT Sans","Helvetica Neue",Arial,sans-serif; font-size:16px; text-decoration:none; color:#2B95C8; padding:10px 20px 20px; } .dropdown_alignedLeft,.dropdown_alignedRight { position:relative; } #nav .dropdown_alignedLeft>a,#nav .dropdown_alignedRight>a { background:url(../images/dropdown_arrow_blue.png) no-repeat top right; padding:10px 30px 20px 20px; } #nav .dropdown_alignedLeft:hover>a,#nav .dropdown_alignedRight:hover>a { -moz-border-radius-topleft:5px; -moz-border-radius-topright:5px; -moz-border-radius-bottomright:0; -moz-border-radius-bottomleft:0; -webkit-border-top-left-radius:5px; -webkit-border-top-right-radius:5px; -webkit-border-bottom-right-radius:0; -webkit-border-bottom-left-radius:0; border-top-left-radius:5px; border-top-right-radius:5px; border-bottom-right-radius:0; border-bottom-left-radius:0; color:#FFF; background:#2378A1 url(../images/dropdown_arrow_blue.png) no-repeat bottom right; } .dropdown_alignedLeft ul,.dropdown_alignedRight ul { display:none; } #nav .dropdown_alignedLeft:hover>ul,#nav .dropdown_alignedRight:hover>ul { display:block; z-index:100; position:absolute; top:50px; -moz-border-radius-topleft:0; -moz-border-radius-topright:0; -moz-border-radius-bottomright:5px; -moz-border-radius-bottomleft:5px; -webkit-border-top-left-radius:0; -webkit-border-top-right-radius:0; -webkit-border-bottom-right-radius:5px; -webkit-border-bottom-left-radius:5px; border-top-left-radius:0; border-top-right-radius:0; border-bottom-right-radius:5px; border-bottom-left-radius:5px; background:#2378A1; padding:0 0 6px; } #nav .dropdown_alignedRight:hover>ul { top:50px; right:0; text-align:right; } #nav li ul li { float:none; border-bottom:1px dashed #2B95C8; margin:0 20px; } #nav li ul li.dropdown_innerTitle { border:none; font-family:"Helvetica Neue",Arial,sans-serif; font-size:15px; white-space:nowrap; color:#C8DDE7; margin:10px 20px 0; padding:10px 0; } #nav li ul li.dropdown_lastItem { border:none; } #nav li ul li a { font-family:"Helvetica Neue",Arial,sans-serif; font-size:13px; color:#FFF; white-space:nowrap; padding:10px 0 9px; } #nav>li:hover>a,#nav li .current_page { color:#2378A1; background:url(../images/current_page_arrow_blue.png) no-repeat center bottom; } #nav li ul li a:hover { color: #C8DDE7; } For a live version of the menu, please go here: JSFiddle - Live Menu

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• Using Full-Text-Search in order to find partial words (SQL SERVER 2008)

  - by dig

  Hello, I'm trying to build a facebook like search for my software. I'd like to query the table customers. I've set up a FULLTEXT Index and tried the next query SELECT * FROM Customer where CONTAINS(*,'*ann*') The query does return all the customers named Ann, but it doesn't return all the customers name Anne. Is there a way to create prefix search on SQL SERVER 2008 using FTS? Thanks.

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