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• Very high Magento/Apache memory usage even without visitors (are we fooled by our hosting company?)

  - by MrDobalina

  I am no server guy and we have issues with our speed so I come here asking for advise. We have a VPS with 2 cores and 2gb of RAM at a Magento specialized hosting company. Over the course of the last weeks our site speed has gotten worse, even though our store is new, has less than 1000 SKUs and not even 100 visitos a day. At magespeedtest.com we only get 1.87 trans/sec @ 2.11 secs each with a mere 5 concurrent users. Our magento log files are clean, we have no huge database tables or anything like that. When we take a look at our server real time stats, we see that the memory usage jumped up from about 34% to 71% and now 82% in just a few days in idle, with no visitors on the site. Our hosting company said that we do not need to worry about that as it`s maybe related to mysql which creates buffers (which are maybe not even actually being used) and what is important is CPU and swap - stats are ok here. They also said that the low benchmark scores are caused by bad extensions or template modifications on our side. We are not sure if we can trust that statement as we only have 4 plugins installed (all from aheadworks and amasty which are known to be one of the best magento extension developers). Our template modifications are purely html and css, no modifications to the php code. Our pagespeed is ranked with 93/100 in firebug and Magento is properly configured, so the problem really just gets obvious when there are a handful of users on the site at the same time. Can anyone confirm our hosting`s statement about memory usage and where can I start looking for a solution?

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• Set up layer 2 vlan between 2 data centres

  - by user41679

  Hello, Our data centre provider operates 2 sites, and we currently have equipment in one and would like to have equipment in the second. They've told me that they operate a layer 2 vlan between the 2 sites over a 20gbit connection, and that they'd just give me ethernet cable at each end to connect the locations. At the current site, we have Cisco 2960 48TC-L switches, all the machines are on a 192.168.x.x subnet and we have cisco firewalls with which we connect to our internet provider with. My question is what would I need to do to connect the 2 sites? could I just plug the ethernet cables the provide into the cisco switches, and have the same switches the other end? would I need to set up a separate internal network on the other side and connect both through the firewalls? Would the cisco switches need special configuration? We expect to maintain a number of connections between the 2 sites, and each site would have its own internal dns name like dc1.xx.com. Sorry if I'm being vague or haven't included enough information, I've a fairly good knowledge of hardware but we're down a netops guy at the moment and I'd like to get both sites on-line ASAP! Thanks in advance!

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• Old network login passed to IIS

  - by 300 baud

  Let me start by saying that I am not a server guy - I am a developer. But I develop and manage an ASP.NET application that uses Windows authentication. I've run into the problem I am about to describe before, and I would just like to understand how to remedy it since I am the one who always gets the original support request. A user, let's call her JaneDoe, has just gotten married and her login has been changed to JaneJones. We have an application that uses Windows authentication to store the user's login name to a table and then redirects the user to another non-Windows authenticated site with a GUID which points to the table entry we just made. When the user reaches the second site, we read in the login name from the database using the GUID that was passed. Then, we look up the login name in another database where we track application permissions. The problem is that the user is logging into her workstation as JaneJones, but the Windows authenticated site is still receiving a login name of JaneDoe. Is this a domain controller issue? Is it a workstation issue? What's the best way to resolve this?

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• Silverlight 4 Released

  - by ScottGu

  The final release of Silverlight 4 is now available. What is in the Silverlight 4 Release Silverlight 4 contains a ton of new features and capabilities.  In particular we focused on three scenarios with this release: Further enhancing media support Building great business applications Enabling out of the browser experiences On Tuesday I gave a 60 minute keynote about Silverlight 4 which showed off many of the new features and capabilities now available.  You can watch my keynote to learn more about Silverlight 4 and see a ton of great demos of it in action. Also check out these three great posts by Tim Heuer that talk about the new features and provide a guide to the new Silverlight 4 capabilities: Silverlight 4 Beta – A Guide to the New Features Silverlight 4 RC – What was updated Silverlight 4 Released Also read David Anson’s great Silverlight 4 Toolkit post to learn more about the new controls and functionality also available within the Silverlight Toolkit release we also made available today.  Also visit this page to learn more about the new Pivot functionality in Silverlight 4 – which makes it really easy to visualize and interact with collections of images using Silverlight. Lastly – make sure to visit the www.silverlight.net web-site and visit the “Get Started” section to find free tutorials that you can use. Download and Install Silverlight 4 Tools for VS 2010 To develop Silverlight 4 applications you should first download and install Visual Studio 2010 or download and install the free Visual Web Developer 2010 Express edition. Then install the Silverlight Tools RC2 for Visual Studio 2010.  This setup includes the Silverlight 4 Developer Runtime, Silverlight 4 SDK, RIA Services, and VS 2010 tools support.  Once installed you can do File->New Project and choose Silverlight Application to create your first Silverlight 4 project.  You can then use the new WYSIWYG Silverlight designer in Visual Studio 2010 to design and build rich Silverlight 4 applications. Important: If you previously installed the Silverlight 4 Beta or RC build on your machine, please make sure to go into Add/Remove programs and uninstall the “Update for Visual Studio 2010 (KB976272)” package prior to installing the Silverlight Tools RC2 for Visual Studio 2010 setup.  Note that while Silverlight 4 is released, the “Silverlight 4 Tools for VS 2010” is currently in “RC2” mode (meaning we are going to keep an eye out for any remaining issues before finally calling it done).  We’ll update the tools to be “final” in a few weeks once we verify that no last minute issues/bugs remain. Download and Install Expression Blend 4 Release Candidate You can also download and install the Expression Blend 4 RC to create and design great Silverlight 4 applications.  Blend contains “Sketchflow” support – which makes it really easy to rapidly prototype ideas and applications.  To learn more about Sketchflow watch this 90 second video of it in action. Summary Today’s release is the fourth release of Silverlight that we’ve shipped in the last 2.5 years.  The team has done a great job of advancing it quickly and staying focused.  We think today’s Silverlight 4 release opens up a ton of new opportunities to build great solutions for both consumers and business scenarios.  We are looking forward to seeing what you build with it! Hope this helps, Scott

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• Inspire Geek Love with These Hilarious Geek Valentines

  - by Eric Z Goodnight

  Want to send some Geek Love to that special someone? Why not do it with these elementary school throwback valentines, and win their heart this upcoming Valentine’s day—the geek way! Read on to see the simple method to make your own custom Valentines, as well as download a set of eleven ready-made ones any geek guy or gal should be delighted get. It’s amore! How to Make Custom Valentines A size we’ve used for all of our Valentines is a 3” x 4” at 150 dpi. This is fairly low resolution for print, but makes a great graphic to email. With your new image open, Navigate to Edit > Fill and fill your background layer with a rich, red color (or whatever appeals to you.) By setting “Use” to “Foreground color as shown above, you’ll paint whatever foreground color you have in your color picker. Press to select the text tool. Set a few text objects, using whatever fonts appeal to you. Pixel fonts, like this one, are freely downloadable, and we’ve already shared a great list of Valentines fonts. Copy an image from the internet if you’re confident your sweetie won’t mind a bit of fair use of copyrighted imagery. If they do mind, find yourself some great Creative Commons images. to do a free transform on your image, sizing it to whatever dimensions work best for your design. Right click your newly added image layer in your panel and Choose “Blending Effects” to pick a Layer Style. “Stroke” with this setting adds a black line around your image. Also turning on “Outer Glow” with this setting puts a dark black shadow around the top and bottom (and sides, although they are hidden). Add some more text. Double entendre is recommended. Click and hold down on the “Rectangle Tool” to get the “Custom Shape Tool.” The custom shape tool has useful vector shapes built into it. Find the “Shape” dropdown in the menu to find the heart image. Click and drag to create a vector heart shape in your image. Your layers panel is where you can change the color, if it happens to use the wrong one at first. Click the color swatch in your panel, highlighted in blue above. will transform your vector heart. You can also use it to rotate, if you like. Add some details, like this Power or Standby symbol, which can be found in symbol fonts, taken from images online, or drawn by hand. Your Valentine is now ready to be saved as a JPG or PNG and sent to the object of your affection! Keep reading to see a list of 11 downloadable How-To Geek Valentines, including this one and the three from the header image. Download The HTG Set of Valentines Download the HTG Geek Valentines (ZIP) Download the HTG Geek Valentines (ZIP) When he’s not wooing ladies with Valentines cards, you can email the author at [email protected] with your Photoshop and Graphics questions. Your questions may be featured in a future How-To Geek article! Latest Features How-To Geek ETC Inspire Geek Love with These Hilarious Geek Valentines How to Integrate Dropbox with Pages, Keynote, and Numbers on iPad RGB? CMYK? Alpha? What Are Image Channels and What Do They Mean? How to Recover that Photo, Picture or File You Deleted Accidentally How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin How to Kid Proof Your Computer’s Power and Reset Buttons Microsoft’s Windows Media Player Extension Adds H.264 Support Back to Google Chrome Android Notifier Pushes Android Notices to Your Desktop Dead Space 2 Theme for Chrome and Iron Carl Sagan and Halo Reach Mashup – We Humans are Capable of Greatness [Video] Battle the Necromorphs Once Again on Your Desktop with the Dead Space 2 Theme for Windows 7

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• SQLAuthority News – 1600 Blog Post Articles – A Milestone

  - by pinaldave

  It was really a very interesting moment for me when I was writing my 1600th milestone blog post. Now it`s a lot more exciting because this time it`s my 1600th blog post. Every time I write a milestone blog post such as this, I have the same excitement as when I was writing my very first blog post. Today I want to write about a few statistics of the blog. Statistics I am frequently asked about my blog stats, so I have already published my blog stats which are measured by WordPress.com. Currently, I have more than 22 Million+ Views on this blog from various sources. There are more than 6200+ feed subscribers in Google Reader only; I think I don`t have to count all other subscribers. My LinkedIn has 1250+ connection, while my Twitter has 2150+. Because I feel that I`m well connected with the Community, I am very thankful to you, my readers. Today I also want to say Thank You to those experts who have helped me to improve. I have maintained a list of all the articles I have written. If you go to my first articles, you will notice that they were a little different from the articles I am writing today. The reason for this is simple: I have two kinds of people helping me write all the better: readers and experts. To my Readers You read the articles and gave me feedback about what was right or wrong, what you liked or disliked. Quite often, you were helpful in writing guest posts, and I also recognize how you were a bit brutal in criticizing some articles, making me re-write them. Because of you, I was able to write better blog posts. To Experts You read the articles and helped me improve. I get inspiration from you and learned a lot from you. Just like everybody, I am a guy who is trying to learn. There are times when I had vague understanding of some subjects, and you did not hesitate to help me. Number of Posts Many ask me if the number of posts is important to me. My answer is YES. Actually, it`s just not about the number of my posts; it is about my blog, my routine, my learning experience and my journey. During the last four years, I have decided that I would be learning one thing a day. This blog has helped me accomplish this goal because in here I have been able to keep my notes and bookmarks. Whatever I learn or experience, I blog and share it with the Community. For me, the blog post number is more than just a number: it`s a summary of my experiences and memories. Once again, thanks for reading and supporting my blog! Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, PostADay, SQL, SQL Authority, SQL Milestone, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, SQLServer, T SQL, Technology

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• Performance and Optimization Isn’t Evil

  - by Reed

  Donald Knuth is a fairly amazing guy.  I consider him one of the most influential contributors to computer science of all time.  Unfortunately, most of the time I hear his name, I cringe.  This is because it’s typically somebody quoting a small portion of one of his famous statements on optimization: “premature optimization is the root of all evil.” I mention that this is only a portion of the entire quote, and, as such, I feel that Knuth is being quoted out of context.  Optimization is important.  It is a critical part of every software development effort, and should never be ignored.  A developer who ignores optimization is not a professional.  Every developer should understand optimization – know what to optimize, when to optimize it, and how to think about code in a way that is intelligent and productive from day one. I want to start by discussing my own, personal motivation here.  I recently wrote about a performance issue I ran across, and was slammed by multiple comments and emails that effectively boiled down to: “You’re an idiot.  Premature optimization is the root of all evil.  This doesn’t matter.”  It didn’t matter that I discovered this while measuring in a profiler, and that it was a portion of my code base that can take “many hours to complete.”  Even so, multiple people instantly jump to “it’s premature – it doesn’t matter.” This is a common thread I see.  For example, StackOverflow has many pages of posts with answers that boil down to (mis)quoting Knuth.  In fact, just about any question relating to a performance related issue gets this quote thrown at it immediately – whether it deserves it or not.  That being said, I did receive some positive comments and emails as well.  Many people want to understand how to optimize their code, approaches to take, tools and techniques they can use, and any other advice they can discover. First, lets get back to Knuth – I mentioned before that Knuth is being quoted out of context.  Lets start by looking at the entire quote from his 1974 paper Structured Programming with go to Statements: “We should forget about small efficiencies, say about 97% of the time: premature optimization is the root of all evil. Yet we should not pass up our opportunities in that critical 3%. A good programmer will not be lulled into complacency by such reasoning, he will be wise to look carefully at the critical code; but only after that code has been identified.” Ironically, if you read Knuth’s original paper, this statement was made in the middle of a discussion of how Knuth himself had changed how he approaches optimization.  It was never a statement saying “don’t optimize”, but rather, “optimizing intelligently provides huge advantages.”  His approach had three benefits: “a) it doesn’t take long” … “b) the payoff is real”, c) you can “be less efficient in the other parts of my programs, which therefore are more readable and more easily written and debugged.” Looking at Knuth’s premise here, and reading that section of his paper, really leads to a few observations: Optimization is important  “he will be wise to look carefully at the critical code” Normally, 3% of your code – three lines out of every 100 you write, are “critical code” and will require some optimization: “we should not pass up our opportunities in that critical 3%” Optimization, if done well, should not be time consuming: “it doesn’t take long” Optimization, if done correctly, provides real benefits: “the payoff is real” None of this is new information.  People who care about optimization have been discussing this for years – for example, Rico Mariani’s Designing For Performance (a fantastic article) discusses many of the same issues very intelligently. That being said, many developers seem unable or unwilling to consider optimization.  Many others don’t seem to know where to start.  As such, I’m going to spend some time writing about optimization – what is it, how should we think about it, and what can we do to improve our own code.

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• My new laptop - with a really nice battery option

  - by Rob Farley

  It was about time I got a new laptop, and so I made a phone-call to Dell to discuss my options. I decided not to get an SSD from them, because I’d rather choose one myself – the sales guy tells me that changing the HD doesn’t void my warranty, so that’s good (incidentally, I’d love to hear people’s recommendations for which SSD to get for my laptop). Unfortunately this machine only has one HD slot, but I figure that I’ll put lots of stuff onto external disks anyway. The machine I got was a Dell Studio XPS 16. It’s red (which suits my company), but also has the Intel® Core™ i7-820QM Processor, which is 4 Cores/8 Threads. Makes for a pretty Task Manager, but nothing like the one I saw at SQLBits last year (at 96 cores), or the one that my good friend James Rowland-Jones writes about here. But the reason for this post is actually something in the software that comes with the machine – you know, the stuff that most people uninstall at the earliest opportunity. I had just reinstalled the operating system, and was going through the utilities to get the drivers up-to-date, when I noticed that one of Dell applications included an option to disable battery charging. So I installed it. And sure enough, I can tell the battery not to charge now. Clearly Dell see it as a temporary option, and one that’s designed for when you’re on a plane. But for me, I most often use my laptop with the power plugged in, which means I don’t need to have my battery continually topping itself up. So I really love this option, but I feel like it could go a little further. I’d like “Not Charging” to be the default option, and let me set it when I want to charge it (which should theoretically make my battery last longer). I also intend to work out how this option works, so that I can script it and put it into my StartUp options (so it can be the Default setting). Actually – if someone has already worked this out and can tell me what it does, then please feel free to let me know. Even better would be an external switch. I had a switch on my old laptop (a Dell Latitude) for WiFi, so that I could turn that off before I turned on the computer (this laptop doesn’t give me that option – no physical switch for flight mode). I guess it just means I’ll get used to leaving the WiFi off by default, and turning it on when I want it – might save myself some battery power that way too. Soon I’ll need to take the plunge and sync my iPhone with the new laptop. I’m a little worried that I might lose something – Apple’s messages about how my stuff will be wiped and replaced with what’s on the PC doesn’t fill me with confidence, as it’s a new PC that doesn’t have stuff on it. But having a new machine is definitely a nice experience, and one that I can recommend. I’m sure when I get around to buying an SSD I’ll feel like it’s shiny and new all over again! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• 11 Types of Developers

  - by Lee Brandt

  Jack Dawson Jack Dawson is the homeless drifter in Titanic. At one point in the movie he says, “I figure life’s a gift, and I don’t intend on wasting it.” He is happy to wander wherever life takes him. He works himself from place to place, making just enough money to make it to his next adventure. The “Jack Dawson” developer clings on to any new technology as the ‘next big thing’, and will find ways to shoe-horn it in to places where it is not a fit. He is very appealing to the other developers because they want to try the newest techniques and tools too, He will only stay until the new technology either bores him or becomes problematic. Jack will also be hard to find once the technology has been implemented, because he will be on to the next shiny thing. However, having a Jack Dawson on your team can be beneficial. Jack can be a great ally when attempting to convince a stodgy, corporate entity to upgrade. Jack usually has an encyclopedic recall of all the new features of the technology upgrade and is more than happy to interject them in any conversation. Tom Smykowski Tom is the neurotic employee in Office Space, and is deathly afraid of being fired. He will do only what is necessary to keep the status quo. He believes as long as nothing changes, his job is safe. He will scoff at anything new and be the naysayer during any change initiative. Tom can be useful in off-setting Jack Dawson. Jack will constantly be pushing for change and Tom will constantly be fighting it. When you see that Jack is getting kind of bored with a new technology and Tom has finally stopped wetting himself at the mere mention of it, then it is probably the sweet spot of beginning to implement that new technology (providing it is the right tool for the job). Ray Consella Ray is the guy who built the Field of Dreams. He took a risk. Sometimes he screwed it up, but he knew he didn’t want to end up regretting not attempting it. He constantly doubted himself, but he knew he had to keep going. Granted, he was doing what the voices in his head were telling him to do, but my point is he was driven to do something that most people considered crazy. Even when his friends, his wife and even he told himself he was crazy, somewhere inside himself, he knew it was the right thing to do. These are the innovators. These are the Bill Gates and Steve Jobs of the world. The take risks, they fail, they learn and the get better. Obviously, this kind of person thrives in start-ups and smaller companies, but that is due to their natural aversion to bureaucracy. They want to see their ideas put into motion quickly, and withdrawn quickly if it doesn’t work. Short feedback cycles are essential to Ray. He wants to know if his idea is working or not. He wants to modify or reverse his idea if it is not working or makes things worse. These are the agilistas. May I always be one.

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• SQLAuthority News – The Best Quotes of “Who Wrote This?” Contest

  - by pinaldave

  I am a frequent reader of Brent Ozar PLF, it is one of my favorite blogs. A recent post announced a “Who Wrote This?” contest to see if readers could tell their three contributors apart based on some writing samples. Here are my favorite lines from the sample paragraphs, from each of the three “mystery authors.” Topic 1: Working with Bad Managers Mystery Author A – “Working with bad managers means working against my own happiness, and I’ve come to learn that there’s no changing bad managers.” I love this line because, as anyone who has had a bad manager knows, often a lot of self-doubt rises up. We all have to remember that sometimes the problem is out of our control. Mystery Author B – “Mentor your manager just like you would mentor a junior DBA.” Having a bad manager can be extremely depressing, and we often feel out of control. But we all need to remember that our work is a two-way street, and that sometimes we can subtly influence those above us. Mystery Author C – “The trick to working for all bad managers is to remember that they aren’t your parent. Take charge of your career.” We all also need to learn not to play the blame game. Would you rather stay in a place where you are unhappy, or would you rather take charge of your life? I hope most people would pick the latter. Topic 2: Working with Remote Teams Mystery Author A – “Like almost anything else the key is to make sure that everyone on the team has an understanding of how and when communication will occur.” Communication is so important. I cannot over emphasize how much. And this one line captures how I feel and even communicates the idea clearly! Mystery Author B – “The key to remote team success is verifiable trust: feeling confident that invisible team members are doing the right amount of the right thing at the right time.” I think this line not only captures the key aspects of remote work – verifiable work and trust – but there were so many lines that followed that I loved and could not fit here. The whole paragraph is a list for successful remote work. Everyone could benefit from reading it. Mystery Author C – “What seems clear, precise, and specific in one time zone comes across as vague, soupy, and just plain weird in another.” You know what? I just love this description. The author is right – sometimes vague e-mails really do seem soupy and weird! Topic 3: Working with Your Nemesis Mystery Author A – “Every job is temporary, but your reputation stays with you.” Everyone needs to remember this. The workplace is meant to be a professional arena, and many people have the opinion that work is temporary and disposable. No one wants to work with co-worker like that. Mystery Author B – “Unhealthy conflict is going to lead to leaving three week old tuna fish sandwiches in someone’s desk drawer.” Sometimes humor really is the best policy! Mystery Author C – “Oh no, it’s that guy.” This might seem like a weird phrase to choose as my favorite from an entire paragraph. But the whole piece was written in the form of a story of co-workers getting drunk and plotting against a nemesis. It was too funny to overlook, but too long to post here. A must read! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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• What makes them click ?

  - by Piet

  The other day (well, actually some weeks ago while relaxing at the beach in Kos) I read ‘Neuro Web Design - What makes them click?’ by Susan Weinschenk. (http://neurowebbook.com) The book is a fast and easy read (no unnecessary filler) and a good introduction on how your site’s visitors can be steered in the direction you want them to go. The Obvious The book handles some of the more known/proven techniques, like for example that ratings/testimonials of other people can help sell your product or service. Another well known technique it talks about is inducing a sense of scarcity/urgency in the visitor. Only 2 seats left! Buy now and get 33% off! It’s not because these are known techniques that they stop working. Luckily 2/3rd of the book handles less obvious techniques, otherwise it wouldn’t be worth buying. The Not So Obvious A less known influencing technique is reciprocity. And then I’m not talking about swapping links with another website, but the fact that someone is more likely to do something for you after you did something for them first. The book cites some studies (I always love the facts and figures) and gives some actual examples of how to implement this in your site’s design, which is less obvious when you think about it. Want to know more ? Buy the book! Other interesting sources For a more general introduction to the same principles, I’d suggest ‘Yes! 50 Secrets from the Science of Persuasion’. ‘Yes!…’ cites some of the same studies (it seems there’s a rather limited pool of studies covering this subject), but of course doesn’t show how to implement these techniques in your site’s design. I read ‘Yes!…’ last year, making ‘Neuro Web Design’ just a little bit less interesting. !!!Always make sure you’re able to measure your changes. If you haven’t yet, check out the advanced segmentation in Google Analytics (don’t be afraid because it says ‘beta’, it works just fine) and Google Website Optimizer. Worth Buying? Can I recommend it ? Sure, why not. I think it can be useful for anyone who ever had to think about the design or content of a site. You don’t have to be a marketing guy to want a site you’re involved with to be successful. The content/filler ratio is excellent too: you don’t need to wade through dozens of pages to filter out the interesting bits. (unlike ‘The Design of Sites’, which contains too much useless info and because it’s in dead-tree format, you can’t google it) If you like it, you might also check out ‘Yes! 50 Secrets from the Science of Persuasion’. Tip for people living in Europe: check Amazon UK for your book buying needs. Because of the low UK Pound exchange rate, it’s usually considerably cheaper and faster to get a book delivered to your doorstep by Amazon UK compared to having to order it at the local book store or web-shop.

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• Where Next for Google Translate? And What of Information Quality?

  - by ultan o'broin

  Fascinating article in the UK Guardian newspaper called Can Google break the computer language barrier? In it, Andreas Zollman, who works on Google Translate, comments that the quality of Google Translate's output relative to the amount of data required to create that output is clearly now falling foul of the law of diminishing returns. He says: "Each doubling of the amount of translated data input led to about a 0.5% improvement in the quality of the output," he suggests, but the doublings are not infinite. "We are now at this limit where there isn't that much more data in the world that we can use," he admits. "So now it is much more important again to add on different approaches and rules-based models." The Translation Guy has a further discussion on this, called Google Translate is Finished. He says: "And there aren't that many doublings left, if any. I can't say how much text Google has assimilated into their machine translation databases, but it's been reported that they have scanned about 11% of all printed content ever published. So double that, and double it again, and once more, shoveling all that into the translation hopper, and pretty soon you get the sum of all human knowledge, which means a whopping 1.5% improvement in the quality of the engines when everything has been analyzed. That's what we've got to look forward to, at best, since Google spiders regularly surf the Web, which in its vastness dwarfs all previously published content. So to all intents and purposes, the statistical machine translation tools of Google are done. Outstanding job, Googlers. Thanks." Surprisingly, all this analysis hasn't raised that much comment from the fans of machine translation, or its detractors either for that matter. Perhaps, it's the season of goodwill? What is clear to me, however, of course is that Google Translate isn't really finished (in any sense of the word). I am sure Google will investigate and come up with new rule-based translation models to enhance what they have already and that will also scale effectively where others didn't. So too, will they harness human input, which really is the way to go to train MT in the quality direction. But that aside, what does it say about the quality of the data that is being used for statistical machine translation in the first place? From the Guardian article it's clear that a huge humanly translated corpus drove the gains for Google Translate and now what's left is the dregs of badly translated and poorly created source materials that just can't deliver quality translations. There's a message about information quality there, surely. In the enterprise applications space, where we have some control over content this whole debate reinforces the relationship between information quality at source and translation efficiency, regardless of the technology used to do the translation. But as more automation comes to the fore, that information quality is even more critical if you want anything approaching a scalable solution. This is important for user experience professionals. Issues like user generated content translation, multilingual personalization, and scalable language quality are central to a superior global UX; it's a competitive issue we cannot ignore.

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• Welcome to the SOA &amp; E2.0 Partner Community Forum

  - by Jürgen Kress

  With more than 200 registrations the SOA & E2.0 Partner Community Forum is a huge success!   Conference program Is available online: http://tinyurl.com/soaforumagenda Agenda Tuesday March 15th 2011 12:15 Welcome & Introduction – Hans Blaas & Jürgen Kress, Oracle 12:30 Oracle Middleware Strategy and Information on Application Grid and Exalogic - Andrew Sutherland, Oracle 13:15 Managing Online Customer, Partner and Employee Engagement Oracle E2.0 Solutions - Andrew Gilboy, Oracle 14:00 Coffee Break 14:30 Partner SOA/ BPM Reference Case – Leon Smiers, Capgemini 15:15 Partner WebCenter/ UCM Reference Case – Vikram Setia, Infomentum 16.00 Break 16.30 SOA and BPM 11gR1 PS3 Update – David Shaffer 17:00 Why specialization is important for Partners – Nick Kritikos, Hans Blaas & Jürgen Kress 17:45 Social Event   Wednesday March 16th 2011 09.00 Welcome & Introduction Day II 09.15 Breakout sessions Round 1 SOA Suite 11g PS3 & OSB Importance of ADF & Jdeveloper SOA Security IDM WebCenter PS3, Whats New E2.0 Sales Plays 10.30 Break 10.45 Breakout sessions Round 2 WebCenter PS3, Whats New Applications Management Enterprise Manager and Amberpoint ADF/WebCenter 11g integration with BPM Suite 11g Importance of ADF & Jdeveloper JCAPS & OC4J migration opportunities for service business 12.00 Lunch 13.00 Breakout sessions Round 3 BPM 11g, Whats New Universal Content Management! 11g SOA Security IDM E2.0 Surrounding Products: ATG, Documaker, Primavera Middleware Industry Value Propositions & Sales Plays 14.30 Break 14.45 Fusion Applications, Rajan Krishnan, Oracle 15.30 SOA & E2.0 Summary & Closing, Hans Blaas & Jürgen Kress, Oracle 15.45 Finish & Departure 16:00 Bus departure   Capgemini Nederland BV Papendorpseweg 100 3500 GN Utrecht The Netherlands Tel: +31 30 689 00 00 For a detailed routedescription by car or public transport please visit: http://www.nl.capgemini.com/pdf/Papendorp_UK.pdf Hotel In case you have not booked your hotel yet, please make your own hotel reservation. You can book your hotel room at the 'Hotel Vianen' at a special rate, by using the Oracle booking code: DDG VIA-GF41422. One night package € 110,- for a single room, including breakfast. Kindly secure your hotel room as soon as possible. The number of rooms is limited! Hotel Vianen Prins Bernhardstraat 75 4132 XE Vianen [email protected] The Netherlands [email protected] Arrival on 14th of March and staying at Hotel Vianen. On 15th of March we have arranged a transfer from Hotel Vianen to the Capgemini Offices. The bus is parked in front of the hotel and will leave at 10.15AM (UTC/GMT+1). Logistics Pass with barcode At your arrival you will receive a pass with a barcode. This pass will give you access to the conference building and the different floors within the building. Please make sure to hand in your pass at the registration desk at the end of the day. Arrival by plane Transfer from Schiphol Airport to Capgemini on 15th of March will be arranged by Oracle. A hostess will be welcoming you at the Meeting Point at Schiphol Airport (this is a red and white large cubicle situated next to Delifrance) The buses will depart from Schiphol Airport at 09.00AM, 09.45AM and 10.30AM (UTC/GMT+1).     For future SOA Partner Community Forums  become a member for registration please visit www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Partner Community Forum,Community,SOA Partner Community,Utrecht 03.2011,OPN,Oracle,Jürgen Kress

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• Exceptional DBA 2011 Jeff Moden on why you should enter in 2012

  - by RedAndTheCommunity

  My "reign" as the Red Gate Exceptional DBA is almost over and I was asked to say a few words about this wonderful award. Having been one of those folks that shied away from entering the contest during the first 3 years of the award, I thought I'd spend the time encouraging DBAs of all types to enter. Winning this award has some obvious benefits. You win a trip to PASS including money towards your flight, paid hotel stay, and, of course, paid admission. You win a wonderful bundle of software from Red Gate to make your job as a DBA a whole lot easier. You also win some pretty incredible notoriety for your resume. After all, it's not everyone who wins a worldwide contest. To date, there are only 4 of us in the world who have won this award. You could be number 5! For me, all of that pales in comparison to what I found out during the entry process. I'm very confident in my skills, but I'm also humble. It was suggested to me that I enter the contest when it first started. I just couldn't bring myself to nominate myself. When the 2011 nomination period opened up, several people again suggested that I enter, so I swallowed hard and asked several co-workers to have a look at the online nomination form and, if they thought me worthy, to write a nomination for me. I won't bore you with the details, but what they wrote about me was one of the most incredible rewards that I could ever have hoped to receive. I had no idea of the impact that I'd made on my co-workers. Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top. "Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top." There's only one named winner and 4 "runners up" in this competition every year but don't let that discourage you. Enter this competition. Even if you work in the proverbial "Mom'n'Pop" shop, get your boss and the people you work with directly to nominate you. Even if you don't make it to the top 5, you might just find out that you're more of a winner than you think. If you're too proud to ask them, then take the time to nominate yourself instead of shying away like I did for the first 3 years. You work hard as a DBA and, as David Poole once said, if you're the first person that people ask for help rather than one of the last, then you're probably an Exceptional DBA. It's time to stand up and be counted! Win or lose, the entry process can be a huge reward in itself. It was for me. Thank you, Red Gate, for giving me such a wonderful opportunity. Thanks for listening folks and for all that you do as DBAs. As 'Red Green' says, "We're all in this together and I'm pullin' for ya". --Jeff Moden Red Gate Exceptional DBA 2011

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• 2010 April Fools Joke

  - by Dane Morgridge

  I started at my current job at the end of March last year and there were some pretty funny April fools jokes.  Nothing super crazy, but pretty funny.  One guy came in and there was a tree in his cube.  We (me and the rest of my team) were planning for a couple of weeks on what we could do that would be just awesome.  We had a lot of really good ideas but nothing was spectacular.  Then Steve Andrews had a brilliant idea (yes it's true).  Since we have internal DNS servers we could redirect DNS to our internal servers for a site such as cnn.com.  Then we would lift the code from the site and create our own home page that would contain news about people in the company.  Steve was actually laughing so hard when he thought of the idea that it took him almost 30 minutes to spit it out. I thought, "this is perfect". I had enlisted a couple of people to help come up with the stories and at the same time we were trying to figure out how to get everybody to the site the morning of the 1st.  Then it hit me.  We could have the main article be one of my getting picked up by the FBI on hacking charges.  Then Chris (my boss) could send an email out telling everyone that I would not be there today and direct them to the site.  That would for sure get everyone to go to cnn.com first thing and see our prank.  I begun the process of looking for photos I could crop myself into and found the perfect one.  Then my wife took a good pic with our Canon 40D and I went to work.  The night before I didn't have any other stories due to everyone being really busy at work, but I decided to go ahead with just the FBI bust on it's own.  I got everything working and tested and coordinated with Chris for me to come in late so no one would see me at the office until after everyone had seen the joke. And so the morning of April fools came and I was waiting at home and the email was perfect.  Chris told everyone that I wouldn't be in and that not to answer any questions if you got any calls from anybody.  The Photoshop job I did was not perfect, but good enough and I even wrote an article with it that went into more detail about how I had been classified as a terrorist and all kinds of stuff. People at work started getting the emails and a few people didn't realize it was a joke (as I had hoped), including some from senior management (one person in particular who shall remain nameless in this post).  Emails started flying around about how to contain the situation and how to handle bad PR.  He basically bought it hook, line and sinker and then went in to crisis mode.  It was awesome! He did finally realize it was a joke and I will likely print and frame the email he sent out.  In short, April fools this year was a huge success.

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• Oracle User Communities and Enterprise Manager

  - by Anand Akela

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Contributed by Joe Dimmer, Senior Business Development Manager, Oracle Enterprise Manager Heightened interest and adoption of Oracle Enterprise Manager has led to keen interest in “manageability” within the user group community.  In response, user groups are equipping their membership with the right tools for implementation and use manageability through education opportunities and Special Interest Groups.  Manageability is increasingly viewed not only as a means to enable the Oracle environment to become a competitive business advantage for organizations, but also as a means to advance the individual careers of those who embrace enterprise management.  Two Oracle user groups – the Independent Oracle User Group (IOUG) and the United Kingdom Oracle User Group (UKOUG) – each have Special Interest Groups where manageability is prominently featured.  There are also efforts underway to establish similarly charted SIGs that will be reported in future blogs.  The good news is, there’s a lot of news! First off, the IOUG will be hosting a Summer Series of live webcasts:  “Configuring and Managing a Private Cloud with Enterprise Manager 12c” by Kai Yu of Dell, Inc.              Wednesday, June 20th from Noon – 1 PM CDT , Click here for details & registration “What is User Experience Monitoring and What is Not? A case study of Oracle Global IT’s implementation of Enterprise Manager 12c and RUEI” by Eric Tran Le of Oracle            Wednesday, July 18th from Noon – 1 PM CDT , Click here for details & registration “Shed some light on the ‘bumps in the night’ with Enterprise Manager 12c” by David Start of Johnson Controls            Wednesday, August 22nd from Noon – 1 PM CDT, Click here for details & registration   In addition, the UKOUG Availability and Infrastructure Management (AIM) SIG is hosting its next meeting on Tuesday, July 3rd at the Met in Leeds where EM 12c Cloud Management will be presented.  Click here for details & registration.  In future posts from Joe, look for news related to the following: ·         IOUG Community Page and Newsletter devoted to manageability ·         Full day of manageability featured during Oracle OpenWorld 2012 “SIG Sunday” ·         Happenings from other regional User Groups that feature manageability Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Oracle anuncia la disponibilidad de Oracle Knowledge 8.5

  - by Noelia Gomez

  Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} El lanzamiento más completo de la gestión del conocimiento de Oracle ayuda a las organizaciones a ofrecer las respuestas correctas en el momento adecuado a los Agentes y Clientes Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} Continuando con su compromiso de ayudar a las organizaciones a ofrecer la mejor experiencia del cliente con la exploración de los datos empresariales, Oracle anunció Oracle Knowledge 8.5, el software líder en la industria del conocimiento que soporta la gestión web de autoservicio, servicio asistido por agente y comunidades de clientes. Oracle Knowledge 8.5 es la versión más completa desde la adquisición de InQuira en octubre de 2011. Se introduce importantes mejoras de productos, análisis de mejora y los avances en el rendimiento y la escalabilidad. Actualmente, las organizaciones entienden la necesidad imperiosa de ofrecer un servicio al cliente consistente y de alta calidad, a través de diferentes canales. Además, las organizaciones reconocen la necesidad de información que sirva para este proceso. Oracle Knowledge 8,5 proactivamente brinda conocimientos relevantes y contextuales en el punto de interacción con los agentes, con los trabajadores del conocimiento y con los clientes - ayudando a aumentar la lealtad del cliente y reducir costes. Al permitir búsquedas a través de una amplia variedad de fuentes, Oracle Knowledge 8,5 amplifica el acceso al conocimiento, una vez oculto en los sistemas múltiples, aplicaciones y bases de datos utilizadas para almacenar contenido empresarial. Nuevas capacidades: AnswerFlow : Oracle Knowledge 8.5 introduce AnswerFlow, una nueva aplicación para la resolución de problemas guiada, diseñado para mejorar la eficiencia, reducir los costes de servicio y proporcionar experiencias de servicio al cliente personalizado. Mejora la analítica del conocimiento: estandarizado en Oracle Business Intelligence Enterprise Edition, el líder en la industria de las soluciones de Business Intelligence, Oracle Knowledge 8.5 proporciona una funcionalidad analítica robusta que se puede adaptar para satisfacer las necesidades únicas de cada negocio. Soporte de idiomas mejorada: Con las capacidades mejoradas en varios idiomas disponibles en Oracle Knowledge 8.5, incluyendo soporte Natural Language Search con 16 Idiomas y búsqueda por palabra clave mejorado para la mayoría de las otras lenguas , las empresas pueden llegar rápidamente a nuevos clientes y, al mismo tiempo, reducir los costes de hacerlo. Mejora la funcionalidad iConnect:Oracle Knowledge 8.5 ofrece iConnect mejorada para una mayor facilidad de uso y rendimiento. Esta aplicación especializada en conocimiento ofrece de forma proactiva un conocimiento contextualizado directamente en las aplicaciones de CRM, permitiendo a los empleados reducir el esfuerzo para servir a los clientes. Estandarización de Plataforma y Tecnología: Oracle Knowledge 8.5 ha sido certificado en tecnologías Oracle, incluyendo Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine y Oracle Exalogic Elastic Cloud, reduciendo el coste y la complejidad para los clientes a administrar los activos de todas las plataformas."Hemos realizado importantes inversiones de desarrollo desde nuestra adquisición de InQuira, y ahora estamos muy orgullosos de anunciar la disponibilidad de estos esfuerzos con el lanzamiento de Oracle Knowledge 8.5, por lo que es más fácil para las organizaciones obtener una ventaja diferencial a un coste total de propiedad significativamente menor ". dijo David Vap,Vicepresident productos de Oracle. Puedes encontrar más información aquí: Oracle Knowledge 8.5 Oracle Customer Experience Oracle WebLogic Server Oracle Business Intelligence Enterprise Edition

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• Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

  - by elaine blog

  The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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• Google, typography, and cognitive fluency for persuasion

  - by Roger Hart

  Cognitive fluency is - roughly - how easy it is to think about something. Mere Exposure (or familiarity) effects are basically about reacting more favourably to things you see a lot. Which is part of why marketers in generic spaces like insipid mass-market lager will spend quite so much money on getting their logo daubed about the place; or that guy at the bus stop starts to look like a dating prospect after a month or two. Recent thinking suggests that exposure effects likely spin off cognitive fluency. We react favourably to things that are easier to think about. I had to give tech support to an older relative recently, and suggested they Google the problem. They were confused. They could not, apparently, Google the problem, because part of it was that their Google toolbar had mysteriously vanished. Once I'd finished trying not to laugh, I started thinking about typography. This is going somewhere, I promise. Google is a ubiquitous brand. Heck, it's a verb, and their recent, jaw-droppingly well constructed Paris advert is more or less about that ubiquity. It trades on Google's integration into any information-seeking behaviour. But, as my tech support encounter suggests, people settle into comfortable patterns of thinking about things. They build schemas, and altering them can take work. Maybe the ubiquity even works to cement that. Alongside their online effort, Google is running billboard campaigns to advertise Chrome, a free product in a crowded space. They are running these ads in some kind of kooky Calibri / Comic Sans hybrid. Now, at first it seems odd that one of the world's more ubiquitous brands needs to run a big print campaign in public places - surely they have all the fluency they need? Well, not so much. Chrome, after all, is not the same as their core product, so there's some basic awareness work to do, and maybe a whole new batch of exposure effect to try and grab. But why the typeface? It's heavily foregrounded, and the ads are extremely textual. Plus, don't we all know that jovial, off-beat fonts look unprofessional, or something? There's a whole bunch of people who want (often rightly) to ban Comic Sans I wonder, though. Are Google trying to subtly disrupt cognitive fluency? There's an interesting paper (pdf) about - among other things - the effects of typography on they way people answer survey questions. Participants given the slightly harder to read question gave more abstract answers. The paper references other work suggesting that generally speaking, less-fluent question framing elicits more considered answers. The Chrome ad typeface is less fluent for print. Reactions may therefore be more considered, abstract, and disruptive. Is that, in fact, what Google need? They have brand ubiquity, but they want here to change accustomed behaviour, to get people to think about changing their browser. Is this actually a very elegant piece of persuasive information design? If you think about their "what is a browser?" vox pop research video, there's certainly a perceptual barrier they're going to have to tackle somehow.

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• Exceptional DBA 2011 Jeff Moden on why you should enter in 2012

  - by Red and the Community

  My "reign" as the Red Gate Exceptional DBA is almost over and I was asked to say a few words about this wonderful award. Having been one of those folks that shied away from entering the contest during the first 3 years of the award, I thought I’d spend the time encouraging DBAs of all types to enter. Winning this award has some obvious benefits. You win a trip to PASS including money towards your flight, paid hotel stay, and, of course, paid admission. You win a wonderful bundle of software from Red Gate to make your job as a DBA a whole lot easier. You also win some pretty incredible notoriety for your resume. After all, it’s not everyone who wins a worldwide contest. To date, there are only 4 of us in the world who have won this award. You could be number 5! For me, all of that pales in comparison to what I found out during the entry process. I’m very confident in my skills, but I’m also humble. It was suggested to me that I enter the contest when it first started. I just couldn’t bring myself to nominate myself. When the 2011 nomination period opened up, several people again suggested that I enter, so I swallowed hard and asked several co-workers to have a look at the online nomination form and, if they thought me worthy, to write a nomination for me. I won’t bore you with the details, but what they wrote about me was one of the most incredible rewards that I could ever have hoped to receive. I had no idea of the impact that I’d made on my co-workers. Even if I hadn’t made it to the top 5 for the award, I had already won something very near and dear that no one can ever top. “Even if I hadn’t made it to the top 5 for the award, I had already won something very near and dear that no one can ever top.” There’s only one named winner and 4 "runners up" in this competition every year but don’t let that discourage you. Enter this competition. Even if you work in the proverbial "Mom’n'Pop" shop, get your boss and the people you work with directly to nominate you. Even if you don’t make it to the top 5, you might just find out that you’re more of a winner than you think. If you’re too proud to ask them, then take the time to nominate yourself instead of shying away like I did for the first 3 years. You work hard as a DBA and, as David Poole once said, if you’re the first person that people ask for help rather than one of the last, then you’re probably an Exceptional DBA. It’s time to stand up and be counted! Win or lose, the entry process can be a huge reward in itself. It was for me. Thank you, Red Gate, for giving me such a wonderful opportunity. Thanks for listening folks and for all that you do as DBAs. As ‘Red Green’ says, "We’re all in this together and I’m pullin’ for ya". –Jeff Moden Red Gate Exceptional DBA 2011

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• Exceptional DBA 2011 Jeff Moden on why you should enter in 2012

  - by RedAndTheCommunity

  My "reign" as the Red Gate Exceptional DBA is almost over and I was asked to say a few words about this wonderful award. Having been one of those folks that shied away from entering the contest during the first 3 years of the award, I thought I'd spend the time encouraging DBAs of all types to enter. Winning this award has some obvious benefits. You win a trip to PASS including money towards your flight, paid hotel stay, and, of course, paid admission. You win a wonderful bundle of software from Red Gate to make your job as a DBA a whole lot easier. You also win some pretty incredible notoriety for your resume. After all, it's not everyone who wins a worldwide contest. To date, there are only 4 of us in the world who have won this award. You could be number 5! For me, all of that pales in comparison to what I found out during the entry process. I'm very confident in my skills, but I'm also humble. It was suggested to me that I enter the contest when it first started. I just couldn't bring myself to nominate myself. When the 2011 nomination period opened up, several people again suggested that I enter, so I swallowed hard and asked several co-workers to have a look at the online nomination form and, if they thought me worthy, to write a nomination for me. I won't bore you with the details, but what they wrote about me was one of the most incredible rewards that I could ever have hoped to receive. I had no idea of the impact that I'd made on my co-workers. Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top. "Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top." There's only one named winner and 4 "runners up" in this competition every year but don't let that discourage you. Enter this competition. Even if you work in the proverbial "Mom'n'Pop" shop, get your boss and the people you work with directly to nominate you. Even if you don't make it to the top 5, you might just find out that you're more of a winner than you think. If you're too proud to ask them, then take the time to nominate yourself instead of shying away like I did for the first 3 years. You work hard as a DBA and, as David Poole once said, if you're the first person that people ask for help rather than one of the last, then you're probably an Exceptional DBA. It's time to stand up and be counted! Win or lose, the entry process can be a huge reward in itself. It was for me. Thank you, Red Gate, for giving me such a wonderful opportunity. Thanks for listening folks and for all that you do as DBAs. As 'Red Green' says, "We're all in this together and I'm pullin' for ya". --Jeff Moden Red Gate Exceptional DBA 2011

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• Reconciling the Boy Scout Rule and Opportunistic Refactoring with code reviews

  - by t0x1n

  I am a great believer in the Boy Scout Rule: Always check a module in cleaner than when you checked it out." No matter who the original author was, what if we always made some effort, no matter how small, to improve the module. What would be the result? I think if we all followed that simple rule, we'd see the end of the relentless deterioration of our software systems. Instead, our systems would gradually get better and better as they evolved. We'd also see teams caring for the system as a whole, rather than just individuals caring for their own small little part. I am also a great believer in the related idea of Opportunistic Refactoring: Although there are places for some scheduled refactoring efforts, I prefer to encourage refactoring as an opportunistic activity, done whenever and wherever code needs to cleaned up - by whoever. What this means is that at any time someone sees some code that isn't as clear as it should be, they should take the opportunity to fix it right there and then - or at least within a few minutes Particularly note the following excerpt from the refactoring article: I'm wary of any development practices that cause friction for opportunistic refactoring ... My sense is that most teams don't do enough refactoring, so it's important to pay attention to anything that is discouraging people from doing it. To help flush this out be aware of any time you feel discouraged from doing a small refactoring, one that you're sure will only take a minute or two. Any such barrier is a smell that should prompt a conversation. So make a note of the discouragement and bring it up with the team. At the very least it should be discussed during your next retrospective. Where I work, there is one development practice that causes heavy friction - Code Review (CR). Whenever I change anything that's not in the scope of my "assignment" I'm being rebuked by my reviewers that I'm making the change harder to review. This is especially true when refactoring is involved, since it makes "line by line" diff comparison difficult. This approach is the standard here, which means opportunistic refactoring is seldom done, and only "planned" refactoring (which is usually too little, too late) takes place, if at all. I claim that the benefits are worth it, and that 3 reviewers will work a little harder (to actually understand the code before and after, rather than look at the narrow scope of which lines changed - the review itself would be better due to that alone) so that the next 100 developers reading and maintaining the code will benefit. When I present this argument my reviewers, they say they have no problem with my refactoring, as long as it's not in the same CR. However I claim this is a myth: (1) Most of the times you only realize what and how you want to refactor when you're in the midst of your assignment. As Martin Fowler puts it: As you add the functionality, you realize that some code you're adding contains some duplication with some existing code, so you need to refactor the existing code to clean things up... You may get something working, but realize that it would be better if the interaction with existing classes was changed. Take that opportunity to do that before you consider yourself done. (2) Nobody is going to look favorably at you releasing "refactoring" CRs you were not supposed to do. A CR has a certain overhead and your manager doesn't want you to "waste your time" on refactoring. When it's bundled with the change you're supposed to do, this issue is minimized. The issue is exacerbated by Resharper, as each new file I add to the change (and I can't know in advance exactly which files would end up changed) is usually littered with errors and suggestions - most of which are spot on and totally deserve fixing. The end result is that I see horrible code, and I just leave it there. Ironically, I feel that fixing such code not only will not improve my standings, but actually lower them and paint me as the "unfocused" guy who wastes time fixing things nobody cares about instead of doing his job. I feel bad about it because I truly despise bad code and can't stand watching it, let alone call it from my methods! Any thoughts on how I can remedy this situation ?

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• Unclaimed user group prizes, Live meeting on Monday, Next weeks UG, SQLRelay and more prizes

  - by Testas

    Hi Everyone Firstly I want to let you know that I finally found the LINQ book prize winners and the list of people at the bottom of this email are owed a LINQ book. This will be given out at next week’s UG meeting Live meeting with Carolyn Chau, Program Manager at Microsoft on Monday! It is very rare that we get the opportunity to have a Live meeting with a Program Manager in Redmond. Carolyn Chau will be presenting PowerView next Monday at 8pm. Live meeting details can be found on http://sqlserverfaq.com/events/388/Live-Meeting-on-SQL-Server-2012-PowerView-with-Carolyn-Chau-Principal-Program-Manager-in-the-Reporting-Services-in-association-with-SQLPASS-SQLServerFAQ-and-SQLBits.aspx Next week’s UG!! We welcome Mark Broadbent to Manchester next week where he will be presenting his session on SQL Server 2012 on Windows Core. We also hand out the unclaimed prizes. Register at http://sqlserverfaq.com/events/369/Thursday-night-meeting-at-BSS-with-Chris-TestaONeill-and-Mark-Broadbent.aspx Chris Webb is in Manchester!!! Chris Webb will be speaking at the Manchester SQL Server UG on 4th July. He will also be running his Real World Cube Design and Performance Tuning with Analysis Services between the 3rd – 5th July. If you want to attend then you can sign up at the link below http://www.technitrain.com/coursedetail.php?c=13&trackingcode=FAQ SQLRelay and a Special Prize and Jamie Thomson comes to Manchester!!!! SQLRelay takes place in Manchester on the 22nd. We have a special guest, after years of asking Jamie Thomson is coming to Manchester. The SSIS Junkie will be gracing us with his presence with a talk on SSIS 2012. Also we have a prize. Know a friend or colleague who would benefit from SQLRelay? Get them to register at www.sqlserverfaq.com and then register for the event http://sqlserverfaq.com/events/373/ALL-DAY-TUESDAY-EVENT-12-hours-of-SQL-Server-2012-at-the-SQLRelay-meeting-at-the-COOP-Manchester.aspx Then send an email to [email protected] with the subject of SQLFriend with the name of your friend. If you are both at the SQLRelay event on the day and your names are pulled out of the hat you will win a PASS 2011 DVD and your friend will win the “Best of PASS DVD 2011” worth  $1000 courtesy of SQLPASS. The draw will take place between 4.30pm – 5pm on the day. SQLBits feedback!!!!! Attended SQLBits? We really need to know your opinion. Please fill out the survey for the days you attended If you attended any of the days at SQLBits please can you all fill out the following survey http://www.sqlbits.com/SQLBitsX If you attended the Thursday Training day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXThursday If you attended the Friday Deep Dives day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXFriday If you attended the Saturday Community day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXSaturday Thanks   Chris and Martin   LINQ BOOK winners Andrew Birds Chris Kennedy Dave Carpenter David Forrester Ian Ringrose James Cullen James Simpson Kevan Riley Kirsty Hunter Martin Bell Martin Croft Michael Docherty Naga Anand Ram Mangipudi Neal Atkinson Nick Colebourn Pavel Nefyodov Ralph Baines Rick Hibbert saad saleh Simon Enion Stan Venn Steve Powell Stuart Quinn

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• Brainless Backups

  - by Jesse

  I’m a software developer by trade which means to my friends and family I’m just a “computer guy”. It’s assumed that I know everything about every facet of computing from removing spyware to replacing hardware. I also can do all of this blindly over the phone or after hearing a five to ten word description of the problem over dinner ;-) In my position as CIO of my friends and families I’ve been in the unfortunate position of trying to recover music, pictures, or documents off of failed hard drives on more than one occasion. It’s not a great situation for anyone, and it’s always at these times that the importance of backups becomes so clear. Several months back a friend of mine found himself in this situation. The hard drive on his 8 year old laptop failed and took a good number of his digital photos with it. I think most folks can deal with losing some of their music and even some of their documents, but it really stings to lose pictures of past events and loved ones. After ordering a new laptop, my friend went out and bought an external hard drive so that he could start keeping a backup of his data. As fate would have it, several months later the drive in his new laptop failed and he learned the hard way that simply buying the external hard drive isn’t enough… you actually have to copy your stuff over every once in awhile! The importance of backup and recovery plans is (hopefully) well known in IT organizations. Well executed backup plans are in place, and hopefully the backup and recovery process is tested regularly. When you’re talking about users at home, however, the need for these backups is often understood far too late. Most typical users can’t be expected to remember to backup their data regularly and also don’t always have the know-how to setup automated backups. For my friends and family members in this situation I recommend tools like Dropbox, Carbonite, and Mozy. Here’s why I like them: They’re affordable: Dropbox and Mozy both have free offerings, though most people with lots of music and/or photos to backup will probably exceed the storage limitations of those free plans pretty quickly. Still, all three offer pretty affordable monthly or yearly plans. In my opinion, Carbonite’s unlimited storage plan for $50-$60 per year is the best value around. They’re easy to setup: Both Dropbox and Carbonite are very easy to get setup and start using. I’ve never used Mozy, but I imagine it’s similarly painless to get up and running. Backups are automatically “off-site”: A backup that is sitting on an external hard drive right next to your computer is great, but might not protect against flood damage, a power surge, or other disasters in that single location. These services exist “in the cloud” so to speak, helping mitigate those concerns. Granted, this kind of backup scheme requires some trust in the 3rd party to protect your data from both malicious people and disastrous events. This truly is a bit of a double edged sword, but I sleep well at night knowing that my data is being backed up and secured by a company made up of engineers that focus on the business of doing backups right. Backups are “brainless”: What I like most about services like these is that they work “automagically” in the background, watching for files to be updated and automatically backing up those changes. There’s no need to remember to plug in that external drive and copy your data over. Since starting to recommend these services to my friends and family I find myself wearing my “data recovery” hat far less often. The only way backups are effective for your standard computer user is if they’re completely automatic. Backups need to be brainless, or they just won’t work.

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• How can we improve overall Programmer Education & Training?

  - by crosenblum

  Last week, I was just viewing this amazing interview by Kevin Rose of Phillip Rosedale, of Second Life. And they had an amazing discussion about how to find, hire and identify good programmer's, and how hard it is to find good ones. Which has lead me to really think about the way we programmer's learn, are taught. For a majority of us, myself included, we are self-taught. Which is great about being a programmer, anyone can learn and develop skills. But this also means, that there is no real standards of what a good programmer is/are, and what kind of environment's encourage the growth of programming skills. This isn't so much a question, but just a desire in me, to see how we can change the culture of programming, and the manager's of programming, so that education and self-improvement is encouraged. There are a lot of avenue's for continued education, youtube videos, books, conferences, but because of the experiental nature of what we do, it isn't always clear what's important to learn and to master. Let's look at the The Joel 12 Steps. The Joel Test Do you use source control? Can you make a build in one step? Do you make daily builds? Do you have a bug database? Do you fix bugs before writing new code? Do you have an up-to-date schedule? Do you have a spec? Do programmers have quiet working conditions? Do you use the best tools money can buy? Do you have testers? Do new candidates write code during their interview? Do you do hallway usability testing? I think all of these have important value, but because of something I call the Experiential Gap, if a programmer or manager has never experienced any of the negative consequences for not having done items on the list, they will never see the need to do any of them. The Experiental Gap, is my basic theory, that each of us has different jobs and different experiences. So for some of us, that have always worked with dozens of programmer's, source control is a must have. But for people who have always been the only programmer, they can not imagine the need for source control. And it's because of this major flaw in how we learn, that we evaluate people by what best practices they do or not do, and the reason for either can start a flame war. We always evaluate people in our field by what they do, and think "Oh if this guy/gal isn't doing xyz best practice, he/she can't be a good programmer, so let's not waste time or energy talking to them." This is exactly why we have so many programming flame wars, that it becomes, because of the Experiental Gap, we can't imagine people not having made the decisions that we have had to made. So this has lead me to think, that we totally need to rethink how we train, educate and manage programmer's. For example, what percentage of you have had encouragement by your manager's to go to conferences, and even have them pay for it? For me, and a lot of people, this is extremely rare, a lot of us would love to go to conferences, to learn more, but the money ain't there to do that. So the point of this question is really to spark a lot of how can we train, learn and manage better? How can we create a new culture of learning that doesn't insult people for not having the same job experiences. Yes we all have jobs and work to do, but our ability to do our jobs well, depends on our desire, interest and support in improving our mastery of our skills. Right now, I see our culture being rather disorganized, we support the elite, but those tons of us that want to get better, just don't have enough support to learn and improve ourselves. I mean, do we as an industry, want to be perceived as just replaceable cogs? Thank you...

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