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  • How do you keep cool when production system goes down?

    - by Mag20
    This has happened to most of us... You come to work one day. Everything seems normal: the sun is shining, birds are chirping, but you notice a couple of weird things on your way to work like deja vu with cat in matrix. You get into office, there are a lot of phones ringing, but could be that they are just doing a new sales promotion. You settle in, when you notice a dark cloud hovering over you. It takes you a couple of moments, but you recognize the cloud is your boss. Usually he checks on you every morning with his "Soooo Peeeeter, how about those TCP/IP reports?" routine, but today he forgot everything about common manners and rudely invaded your personal space. No "Good Morning", just some drooling, grunts and curses. He reminds you a bit of neanderthal who is trying to get away from cyber tooth tiger, fear and panic all compressed in a tight ball. You try to decipher the new language that he created since yesterday and you start understanding that something bad happened overnight - production system went down. Now, your system is usually used by clients during regular working hours from 9-5, but for whatever reason you didn't get any alerts on your beeper (for people under 30 - beeper was like a mobile phone that could only ring and tell you who beeped you). Need to remember to charge it next time. So it is 8:45am, the system MUST be up at 9am. Every 10 seconds, your boss lets out yet another curse which communicates to you that another customer is having problems getting into the system. Also several account managers are now hovering over your boss trying to make him understand how clients are REALLY REALLY suffering. Everyone is depending on you to get the system up ASAP and at the same time hinder your progress by constantly distracting you. How do you keep cool in a situation like this?

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  • How do I capture a 10053 trace for a SQL statement called in a PL/SQL package?

    - by Maria Colgan
    Traditionally if you wanted to capture an Optimizer trace (10053) for a SQL statement you would issue an alter session command to switch on a 10053 trace for that entire session, and then issue the SQL statement you wanted to capture the trace for. Once the statement completed you would exit the session to disable the trace. You would then look in the USER_DUMP_DEST directory for the trace file. But what if the SQL statement you were interested  in was actually called as part of a PL/SQL package? Oracle Database 11g, introduced a new diagnostic events infrastructure, which greatly simplifies the task of generating a 10053 trace for a specific SQL statement in a PL/SQL package. All you will need to know is the SQL_ID for the statement you are interested in. Instead of turning on the trace event for the entire session you can now switch it on for a specific SQL ID. Oracle will then capture a 10053 trace for the corresponding SQL statement when it is issued in that session. Remember the SQL statement still has to be hard parsed for the 10053 trace to be generated.  Let's begin our example by creating a PL/SQL package called 'cal_total_sales'. The SQL statement we are interested in is the same as the one in our original example, SELECT SUM(AMOUNT_SOLD) FROM SALES WHERE CUST_ID = :B1. We need to know the SQL_ID of this SQL statement to set up the trace, and we can find in V$SQL. We now have everything we need to generate the trace. Finally  you would look in the USER_DUMP_DEST directory for the trace file with the name you specified. Maria Colgan+

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  • TechEd 2012: A Little Cloud And Too Little Windows Phone

    - by Tim Murphy
    It is Monday afternoon and the last couple of sessions have been disappointing.  I started out in the Nokia: Learning to Tile session.  I guess I should have read the summary more closely because it turned out to be more of a Nokia/WP7 history and sales pitch. “I’m outa here!” I made a quick venue change and now we are learning about Private Cloud Architecture.  The topic and the material were very informative.  The speaker even had a couple of quotable statements. The first quote was “You can trust me … I’m a doctor”.  The second was a new acronym (at least for me): CAVE – committee against virtually everything.  I am sure I have dealt with them more than once in my career. Unfortunately he didn’t just have a doctorate, the presentation was overdone like a medical journal.  While I didn’t enjoy the presentation, I am looking forward to getting my hands on the slides to review. Here is looking forward to the next sessions. del.icio.us Tags: Windows Phone,Cloud,Architecture

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  • Why is it that software is still easily pirated today?

    - by mohabitar
    I've always been curious about this. Now I wouldn't call myself a programmer yet, but I'm learning, so maybe the answer to this is obvious. It just seems a little hard to believe that with all of our technological advances and the billions of dollars spent on engineering the most unbelievable and mind-blowing software, we still have no other means of protecting against piracy then a "serial number/activation key". I'm sure a ton of money, maybe even billions, went into creating Windows 7 or Office and even Snow Leopard, yet I can get it for free in less than 20 minutes. Same for all of Adobe's products, which are probably the easiest. I guess my question is: can there exist a fool proof and hack proof method of protecting your software against piracy? If not realistically, how about theoretically possible? Or no matter what mechanisms these companies deploy, hackers can always find a way around it? EDIT: So apparently, the answer is no. There's pretty much no way. And so I'm sure these big companies have realized this as well. Should they adopt another sales model rather than charging a crapload for their software (I know its justified and they put a lot of hard work into their software, but its still a lot of money). Are there any alternative solutions that will benefit both the company and the user (i.e. if you purchase our product, we'll apply $X dollars to your account that will apply to future purchases from our company)?

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  • Efficient use of Bundling

    - by ACShorten
    One of the discussions I am having with customers and consulting people is about the use of Bundling and its appropriate use. We introduced Bundling post release in the V2.2 code line to allow partners and consultants to build solutions using the Configuration Tools objects such as UI Maps, Service Scripts, Business Objects, Business Services etc and then export and migrate them as solutions. Whilst that was the original intent I have found a few teams using the facility for other data and then complaining about the efficiency or relevance of the tool. Here are a number of guidelines to help optimize the use of Bundling for your implementation: Not all objects can be bundled. Only specific objects in the product can be bundled. These are targetted at Configuration Tools objects and a select group of other objects that are required for these objects. Maintenance Objects with the option "Eligble for Bundling" set to Y (and also contains a Bundling Add BO). Add objects to the Bundle as you complete them - Bundling can have issues with sequencing objects. The best way of combating this is to add objects to the bundle as you complete them. This will help with making sure you sequence the loading of the objects as you are building them in the correct order. Remember Bundling was designed for developers and partners to deliver solutions. If you leave adding objects to a Bundle using the Bundle Export zones then you will have less control of what sequence they are applied and this can cause timing issues. Bundling takes the latest revision  - If you combine Bundling with Revision Control then the Bundling will take the latest release of the object at the time of the export operation. Bundling and Version Control products - If you use a version control tool to control your java code then you can also check in the Bundle to associate a release between code and a bundle. Bundling is quite a powerful feature of the Oracle Utilities Application Framework that allows sales, partners, consultants and customers to package and import their Configuration Tools based solutions.

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  • Give Us Your Thoughts About Oracle Designs

    - by Tom Caldecott-Oracle
    Participate in the Onsite Usability Lab at Oracle OpenWorld 2014 Want to impress your colleagues? Your manager? Your mom? Imagine being able to say to them, “So, did I ever tell you about the time I helped Oracle design some of their hot applications?” Yes, that opportunity is coming up—at Oracle OpenWorld.  The Oracle Applications User Experience team will host an onsite usability lab at the 2014 conference. You can participate and give us your thoughts about proposed designs for Oracle Human Capital Management Cloud and Oracle Sales Cloud, Oracle Fusion Applications for procurement and supply chain, Oracle E-Business Suite and PeopleSoft applications, social relationship management, BI applications, Oracle Fusion Middleware, and more.  Your feedback will directly affect the usability of Oracle applications to make them intuitive, easy to use. You’ll make a difference. And that should score you points with peers, friends, and family. Of course, for your mom, first you’ll probably have to explain to her again what you do for a living. If you’re interested in participating, you must sign up in advance. Space is limited. Participation requires your company or organization to have a Customer Participation Confidentiality Agreement (CPCA) on file. Don’t have one? Let us know, and we’ll start the process. Sign up now for the onsite usability lab. When?  Monday, September 29 - Wednesday, October 1, 2014  Where?  InterContinental San Francisco Want to know about other Oracle Applications User Experience activities at Oracle OpenWorld? Visit UsableApps.

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  • Managing Social Relationships for the Enterprise – Part 1

    - by Michael Hylton
    By Reggie Bradford, Senior Vice President, Oracle  Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide.  Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise.  The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue.  On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content.  In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online.  For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness.

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  • Data transfer between "main" site and secured virtual subsite

    - by Emma Burrows
    I am currently working on a C# ASP.Net 3.5 website I wrote some years ago which consists of a "main" public site, and a sub-site which is our customer management application, using forms-based authentication. The sub-site is set up as a virtual folder in IIS and though it's a subfolder of "main", it functions as a separate web app which handles CRUD access to our customer database and is only accessible by our staff. The main site currently includes a form for new leads to fill in, which generates an email to our sales staff so they can contact them and convince them to become customers. If that process is successful, the staff manually enter the information from the email into the database. Not surprisingly, I now have a new requirement to feed the data from the new lead form directly into the database so staff can just check a box for instance to turn the lead into a customer. My question therefore is how to go about doing this? Possible options I've thought of: Move the new lead form into the customer database subsite (with authentication turned off). Add database handling code to the main site. (No, not seriously considering this duplication of effort! :) Design some mechanism (via REST?) so a webpage outside the customer database subsite can feed data into the customer database How to organise the code for this situation, preferably with extensibility in mind, and particularly are there any options I haven't thought of?

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  • Se non ti sei unito alla Customer Experience Revolution? Il materiale è tutto qui!

    - by Silvia Valgoi
    Se ti sei perso questo interesante Executive workshop, non preoccuparti, qui puoi trovare gli interventi dei relatori.Durante l'evento Oracle, Accenture ed il professor Enrico Finzi hanno condiviso l'approccio alla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi, per generare e gestire l’interazione con i consumatori, su tutti i canali. E' stato un momento importante per: comprendere perché la Customer Experience è diventata la componente più importante e strategica del tuo business scoprire come la Customer Experience accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite conoscere come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza in modo coerente, personalizzata, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabile Ecco le presentazioni e i video presentati durante i lavori: &amp;lt;p&amp;gt; &amp;lt;/p&amp;gt; Oracle Customer Experience - Empowering People. Powering Brands - Armando Janigro, Sales Development Manager, Oracle         How to win with Customer Experience - Nadia Dallafiore, Senior Manager CRM Retail  Accenture   Customer Experience e selezione Darwiniana della marca - Enrico Finzi, Sociologo, Presidente AstraRicerche   Engage.Win.Develop.Keep LinkedIn: Customer Concepts Exchange Facebook: Oracle Customer Experience

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  • Customer Service Experience, Oracle e Cels insieme per innovare le strategie.

    - by Claudia Caramelli-Oracle
    Si è svolto oggi il workshop Oracle "Customer Service Experience. Strategie per progettare un Servizio eccellente e profittevole." che ha visto il contributo del gruppo di ricerca CELS (Research Group on Industrial Engineering, Logistics and Service Operations) e della sezione ASAP SMF dell’Università degli Studi di Bergamo. Giuditta Pezzotta (PhD - Cels) e Roberto Pinto (PhD - Cels) ci hanno presentato la Service Engineering Methodology (SEEM), innovativa piattaforma metodologica che permette di ottimizzare la creazione di valore sia per il cliente finale sia per l’azienda, partendo dalla progettazione del prodotto e arrivando alla progettazione della soluzione prodotto-servizio, e valutando la bontà del prodotto-servizio ipotizzato attraverso strumenti concettuali e di simulazione dei processi. Armando Janigro, CX Strategy Director EMEA - Oracle ha invece parlato di Modern Customer Service, ovvero di come adattarsi in modo agile e veloce alle mutevoli necessità dei clienti, ipotizzando l’adozione in chiave strategica di nuovi strumenti di differenziazione e di leadership come la Customer Experience (CX) e sfruttando le nuove dinamiche di relazione azienda-singolo consumatore per ottimizzare l’esperienza multicanale e per render più efficiente il Customer Service, creando ulteriore valore. A seguire è stata mostrata da PierLuigi Coli, Principal Sales Consultant - Oracle, una demo sui prodotti Service Cloud offerti da Oracle, a supporto di tutti i concetti raccontati nelle sessioni precedenti. Il workshop è stato un’occasione unica per definire i percorsi da intraprendere per sviluppare efficaci strategie di Customer Experience grazie ad approcci e metodologie innovative alla base di uno sviluppo sostenibile del business. Le slide proiettate sono disponibili su richiesta: scrivi a Claudia Caramelli per ogni informazione o chiarimento.

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  • Common request: export #Tabular model and data to #PowerPivot

    - by Marco Russo (SQLBI)
    I received this request in many courses, messages and also forum discussions: having an Analysis Services Tabular model, it would be nice being able to extract a correspondent PowerPivot data model. In order of priority, here are the specific feature people (including me) would like to see: Create an empty PowerPivot workbook with the same data model of a Tabular model Change the connections of the tables in the PowerPivot workbook extracting data from the Tabular data model Every table should have an EVALUATE ‘TableName’ query in DAX Apply a filter to data extracted from every table For example, you might want to extract all data for a single country or year or customer group Using the same technique of applying filter used for role based security would be nice Expose an API to automate the process of creating a PowerPivot workbook Use case: prepare one workbook for every employee containing only its data, that he can use offline Common request for salespeople who want a mini-BI tool to use in front of the customer/lead/supplier, regardless of a connection available This feature would increase the adoption of PowerPivot and Tabular (and, therefore, Business Intelligence licenses instead of Standard), and would probably raise the sales of Office 2013 / Office 365 driven by ISV, who are the companies who requests this feature more. If Microsoft would do this, it would be acceptable it only works on Office 2013. But if a third-party will do that, it will make sense (for their revenues) to cover both Excel 2010 and Excel 2013. Another important reason for this feature is that the “Offline cube” feature that you have in Excel is not available when your PivotTable is connected to a Tabular model, but it can only be used when you connect to Analysis Services Multidimensional. If you think this is an important features, you can vote this Connect item.

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  • Oracle ATG Ranked "Leader" Once Again In This Year's Gartner Magic Quadrant For E-Commerce

    - by Michael Hylton
    Oracle ATG Web Commerce is in the top portion of the Leaders quadrant once again in this year's Gartner Magic Quadrant for E-Commerce, and gained in “ability to execute” over the 2010 version. Leaders are defined in this Magic Quadrant as technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to "see around the corner." Oracle ATG Web Commerce is a Leader because it has broadened its e-commerce capabilities with multisite management, a broader range of mobile devices supported and other additions, and Gartner points out ATG’s steady growth in revenue, market share and market visibility. Gartner notes that Oracle made the announcement regarding its acquisition of ATG in November 2010 and this has helped ATG with additional sales, marketing, R&D and global partnerships.Oracle ATG's latest release, Oracle ATG Commerce 10, provides several important enhancements, including multisite management, cross-channel campaign management and support for a broader range of mobile devices, with the addition of merchandising (including updates to the user interface) and promotions applications. The Magic Quadrant focuses on e-commerce for B2B and B2C across industry verticals, including retail, manufacturing, distribution, telecommunications, publishing, media, and financial services. The product should be able to integrate with applications beyond traditional e-commerce channels to meet the emerging customer requirement to transact across channels with a seamless experience.

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  • Oracle ATG Ranked "Leader" Once Again In This Year's Gartner Magic Quadrant For E-Commerce

    - by Michael Hylton
    Oracle ATG Web Commerce is in the top portion of the Leaders quadrant once again in this year's Gartner Magic Quadrant for E-Commerce, and gained in “ability to execute” over the 2010 version. Leaders are defined in this Magic Quadrant as technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to "see around the corner." Oracle ATG Web Commerce is a Leader because it has broadened its e-commerce capabilities with multisite management, a broader range of mobile devices supported and other additions, and Gartner points out ATG’s steady growth in revenue, market share and market visibility. Gartner notes that Oracle made the announcement regarding its acquisition of ATG in November 2010 and this has helped ATG with additional sales, marketing, R&D and global partnerships.Oracle ATG's latest release, Oracle ATG Commerce 10, provides several important enhancements, including multisite management, cross-channel campaign management and support for a broader range of mobile devices, with the addition of merchandising (including updates to the user interface) and promotions applications. The Magic Quadrant focuses on e-commerce for B2B and B2C across industry verticals, including retail, manufacturing, distribution, telecommunications, publishing, media, and financial services. The product should be able to integrate with applications beyond traditional e-commerce channels to meet the emerging customer requirement to transact across channels with a seamless experience.

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  • Join Domain and Dos App

    - by Austin Lamb
    ok, So First off yes i have read all the related topics and those fixs are either out of date or dont work. i am running ubuntu 12.04 and i would like to add it to the win2008 server network, after i get that done i would like to mount the F:\ drive of the server somewhere on my linux machine where it can be identified as Drive F:\ by wine or Dosemu if i can achieve all of that i need to find out how to run a MS-Dos 16-bit Point-of-sales Graphic program in ubuntu whether that be through wine, dosemu, or dosBox. it does not matter it just has to be able to read and write to the servers F: drive, operate the dos app, and support LPt1 (i think) for printing reciepts and loading tickets. i am a decently knowledgeable windows tech, at least thats what my job description says.. but this is my first encounter with linux in a work environment, it could prove to very experience changing if i can just prove it as a practical theory and a reasonable solution, and get it to work.. the first step is to get it joined to the domain. i have likewise-open CLI and GUI versions, samba, and GADMIN-SAMBA installed in attempts to get any of them to work. any help in any area is greatly appreciated, especially with the domain joining since it is the first step and what i thought would be the easiest step..

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  • Podcast Show Notes: Conversations in the Cloud

    - by Bob Rhubart
    The centerpiece of every OTN Architect Day event is a panel discussion the gathers all of the session speakers togehter to respond to questions from the audience. I generally try to record these discussions, usually by stiking my iPad on top of one of the PA speakers, with mixed results. Fortunately, the A/V tech at the venue for the Los Angeles event, held on October 25, 2012, had the necessary gear to get a good-quality recording of the panel discussion. So starting this week the OTN ArchBeat Podcast will feature a short series of highlights from those discussions. Listen to Part 1: Dude, What's My Role? Members of the Architect Day panel respond to an audience question about what happens to traditional IT roles in a cloud environment. Listen to Part 2: Migrating Mission-Critical Applications to the Cloud (Nov 21) The panel offers advice and examples in response to an audience question about dealing with mission-critical applications. Listen to Part 3: All Clouds Are Not Equal (Nov 28) The panel responds to a challenging question about cloud strategy with a discussion of enterprise-grade cloud services. Listen to Part 4: Cloud Security and Auditing (Dec 5) The last segment in the series is short discussion in response to an audience question about auditing and security in the cloud. The Panelists (Listed alphabetically) Ashok Aletty, Senior Director of Product Management, Oracle Cloud Application Foundation Dr. James Baty, Vice President, Oracle Global Enterprise Architecture Program Dave Chappelle, Enterprise Architect, Oracle Global Enterprise Architecture Program Jeff Davies, Senior Principal Product Manager, Oracle Corporation Anbu Krishnaswamy, Enterprise Architect, Oracle Global Enterprise Architecture Program Dhanraj Pondicherry, Sales Consulting Manager, Oracle Exadata Perren Walker, Senior Principal Product Manager, Oracle Enterprise Manager Coming Soon Upcoming programs will focus on DevOps and Continuous Integration, and on Oracle's Java Cloud and Developer Cloud services. Stay tuned: RSS

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  • Welcome to EMACS! - the Enterprise Manager Blog from Advanced Customer Services

    - by Rajat Nigam
    Advanced Customer Services(ACS) is the specialist group within Oracle which has helped countless customers become successful with Enterprise Manager as a System Management Product of their choice. ACS has a dedicated "Center of Excellence for Enterprise Manager" with a charter to make customers successful with Enterprise Manager. ACS helps customers right from setting up Enterprise Manager Grid Control to manage enterprise class highly available application deployments, to on-going housekeeping, to evaluation and adoption of new features and solutions, migration and upgrades,  to customizations and extensions of Enterprise Manager and more. 'Emacs' is possibly the best title for this yet another blog on Enterprise Manager. Emacs is going to talk about the real life experiences that Oracle ACS and Oracle Pre-sales team has with Oracle Enterprise Manager in real customer environments from different industry verticals like Banking, Telecom, Defence, Manufacturing, Public Utlities, etc. It discusses best practices, common blue-prints, links to interesting collateral, ACS authored tools and utlitlies. Feel free to ask questions influencing business/architectural decisions to something which is very technical in nature and very specific to the tool. We absolutely welcome any comments and feedback that you can provide. Thanks for visiting our blog!    

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  • Pursuing violators of software license/copyright

    - by Dmitry Brant
    I've recently discovered a seller on eBay who is selling CDs with my (trialware) software on it. The seller is clearly trying to pass the software off as his own; he's copied all the verbiage from my software's website, except its actual name. This seller also sells a whole bunch of other CDs with free software for which he's misrepresenting authorship. For example, this listing contains screen shots that are obviously of the free program InfraRecorder. However, the name InfraRecorder or its authors aren't mentioned anywhere. Before I splurge on official legal assistance, does the community have any recommendations or past experiences with these kinds of matters? What's the best way to proceed, and at the very least, have the eBay listings taken down? Is it possible to reclaim the earnings from the sales of these CDs (not just for me, but for the other authors of the free software that this person is selling)? I realize that GPL'd software doesn't have any restrictions on "selling" the software, but this person has gone to great lengths to obfuscate the software's authorship, which is surely a violation of the license. (My software is not GPL; it's a custom license, and it does not permit redistribution of any kind without permission)

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  • JavaOne Latin America Keynotes

    - by Tori Wieldt
    The JavaOne Latin America keynotes will provide a blend of information from Oracle's top Java engineers and leaders from the Java community. Oracle has lined up leaders in Java development and the Java community has put togehter their own mix of Java champions to share their insights with you. Don’t miss what they have to say! In the Java Strategy and Technical Keynote on Tuesday, you'll get a glimpse of the future and the vast opportunities Java makes possible from these Oracle experts: Judson Althoff, Senior Vice President, Worldwide Alliances and Channels and Embedded Sales Nandini Ramani, Vice President of Engineering, Java Client and Mobile Platforms Georges Saab, Vice President of Development Henrik Stahl, Senior Director, Product Management Simon Ritter, Java Technology Evangelist Terrence Barr, Senior Technologist JavaOne Latin America with close with the popular Java Community Keynote on Thursday. You'll hear from members of Latin America's vibrant Java community. They'll sharing amazing developer stories and demo cool projects--and have some fun along the way. The Duke's Choice Award ceremony will be included as well. Speakers include: Fabiane Nardon, Computer Scientist and Java Champion Vinícius Senger, Founder, Globalcode Yara Senger, President, SouJava and Java Champion Bruno Souza, Founder, SouJava and Java Champion JavaOne Latin America is the event of the year for Java developers—and you have to be there. Learn new skills. Get answers. Make new friends and connections. JavaOne Latin America will in São Paulo, 4-6 December 2012 at the Transamerica Expo Center. There's still time to register!  Para mais informações ou inscrição ligue para (11) 2875-4163. 

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  • Tell Us Once&ndash;Guardian Innovation Award Winner

    - by BizTalk Visionary
    Yesterday the Tell Us Once project received it’s latest accolade. My partner in crime in the execution of the delivery of software for this project, Mark Usher,  reports: It’s always great to receive recognition for the effort you put in when working on a project. It’s no secret that here at Solidsoft we are extremely proud of our association with the Government’s Tell Us Once (TUO) programme. Having already been selected by Microsoft as Worldwide Partner Conference (WPC) 2011 Award Winners for Application Integration, we are very pleased that the TUO programme as a whole has been recognised and has won the Guardian Newspaper’s Innovation Nation Award for Frontline Services (link to http://www.guardian.co.uk/innovation-nation-awards )  The TUO entry was judged the winner over three other shortlisted solutions from Dyfed Powys Police, North Yorkshire County Council and Staffordshire County Council. Innovation Nation is a partnership between Virgin Media Business and the Guardian, an initiative to uncover the most innovative businesses, public sector organisations and charities in the UK today.  Its aim is to showcase the ideas, the endeavour and the energy that are making things better in the areas of customer service, unique working practices, frontline government services and collaboration. Solidsoft have been involved with the Tell Us Once programme since its inception in 2007 and worked closely with the Department of Work and Pensions (DWP) to produce a business case for the programme. Teaming up with Atos (who host the application) Solidsoft delivered the first national solution in 2011 and a second phase in April 2012. Whilst currently restricted to distributing citizen data to central government organisations and local government authorities, DWP is now actively engaging with the private sector to see if TUO data can be disclosed to private sector organisations such as banks and building societies. Solidsoft welcome this expansion into the private sector where even more efficiencies will be realised. Mark Usher - Solidsoft Sales and Marketing Director For my part I’d like to say a big thank you to the Solidsoft Team, ATOS team and DWP team that made it happen.

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  • EBS Customer Relationship Manager (CRM) Product Family Webcasts

    - by user793044
    Oracle's Advisor Webcasts are live presentations given by subject matter experts who deliver knowledge and information about services, products, technologies, best practices and more. Delivered through WebEx the Oracle Advisor Webcast Program brings interactive expertise straight to your desktop, at no cost. Each session is usually followed by a live Q&A where you can have your questions answered. If you miss any of the live webcasts then you can replay the recording or download the PDF of the presentation. Doc Id 740966.1 gives you access to all the scheduled webcasts as well as the archived recordings and presentations. Just select the product family you are interested in to access the latest webcasts in that area. Below is a listing of the currently scheduled archived webcasts for the EBS CRM and Industries product family. Webcast Topic and Description Webcast Link Date and Time Upcoming: Oracle E-Business Suite - Service Oracle Service Charges - Introduction/Overview Register Dec 6, 2012 EBS CRM - Service R12: How to debug Email Center Auto Service Request Creation Failures Recording | .pdf Archived XCALC: Failed Calculations when Using OIC Recording | .pdf Archived XPOP: Failed Population When Using Oracle Incentive August 30, 2012 Recording | .pdf Archived XROLL: Failed Roll Up When Using Oracle Incentive Compensation August 16, 2012 Recording | .pdf Archived Common Problems Associated with Product Catalog in Sales Recording | .pdf Archived Oracle Incentive Compensation - Troubleshooting Payment Issues Recording | .pdf Archived R12 Renewing Service Contracts - Overview Recording | .pdf Archived 11i and R12 Oracle CRM Service Basics and Troubleshooting - an Overview Recording | .pdf Archived 11i and R12 Transaction Error Troubleshooting Overview Recording | .pdf Archived

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  • Need help to make a decision in career switch over? [closed]

    - by Fero
    I am a Software Engineer having 4 Years of experinece in web development using PHP, Drupal, MySql, Ajax and client site technologies like javascript, jquery,html and more. I have decided two platforms to switch over my career. SAP-ABAP (Because ABAP is related to coding) SALES FORCE One and only reason is that I am not getting good pack for the technologies what I am working with. Even top level companies are not ready to pay for this technologies. (And I am not expecting more.) To be honest I am good at technical and HR interviews too. So, I started to make an analysis of highly payable platforms and I got these two. SAP and Salesforce (Probabilty of On-site opportunity is also very high on both) Here my questions are: I am totally new to the above mentioned technologies. Which will be best suit for me ? Having basic ideas of the platforms what I have decided - But I am confused to choose I am having Good Coding experiencein PHP, Drupal as well as good experience in MySql. Having very good experience in creating sites related to E-Commerce, LMS, Q&A sites, Travel Sites, Blogs, Social networking site and more. Which I can learn easily or for which I can get good documentations online Kindly understand that I am not creating a debate over here. I hope Professionals over here can Show me the correct path.... I am waiting to travel on that...

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  • Bahnbrechend und einsatzbereit: Oracle 12c In-Memory-Option Launch in Frankfurt

    - by Anne Manke
    Seit der Ankündigung der Oracle 12c In-Memory-Databankoption in San Francisco auf der Openworld im letzten Jahr, ist die DB Community gespannt, was diese bahnbrechende Technologie für Ad-hoc-Echtzeitanalysen von Live-Transaktionen, Data Warehousing, Reporting und Online Transaction Processing (OLTP) bringen wird. Die Messlatte liegt hoch, denn Larry Ellison verspricht mit der neuen 12c In-Memory-Option eine 100-fach schnellerer Verarbeitung von Abfragen bei Echtzeitanalysen für OLTP Prozesse oder Datawarehouses eine Verdoppelung der Transaktionsverarbeitung eine 100%ige Kompatibilität zu bestehenden Anwendungen Daten werden im Zeilenformat und Spaltenformat (In-Memory) abgelegt, und sind dabei aktiv und konsitstent Cloud-ready ohne Datamigration eine Ausweitung der In-Memory-basierten Abfrageprozesse auf mehrere Server    Um nur einige Features zu nennen >> mehr Infos finden Sie hier! Abfragen werden mit der neuen 12c In-Memory-Datenbankoption schneller bearbeitet, als die Anfrage gestellt werden kann, so Larry Ellison. Am 17. Juni 2014 wird die 12c In-Memory auf einer exklusiven Launch-Veranstaltung in Frankfurt am Main vorgestellt. Auf der Agenda stehen Vorträge, Diskussionen und eine LiveDemo der In-Memory-Datenbankoption.  Melden Sie sich jetzt an! Ort & Zeit: 17. Juni 2014, 9:30 - 15:15 Uhr in Radisson Blu Hotel (Franklinstrasse 65, 60486 Frankfurt am Main) Agenda 9:30 Registrierung 10:00 Begrüßung Guenther Stuerner, Vice President Sales Consulting, Oracle Deutschland (in deutscher Sprache) 10:15 Analystenvortrag Carl W. Olofson, Research Vice President, IDC (in englischer Sprache) 10:35 Keynote Andy Mendelsohn, Head of Database Development, Oracle (in englischer Sprache) 11:35 Podiumsdiskussion (in englischer Sprache): · Jens-Christian Pokolm, Postbank Systems AG · Andy Mendelsohn, Head of Database Development, Oracle · Carl W. Olofson, Research Vice President, IDC · Dr. Dietmar Neugebauer, Vorstandsvorsitzender, DOAG 12:30 Mittagessen 13:45 Oracle Database In Memory Option    Perform – Manage – Live Demo Ralf Durben, Senior Leitender Systemberater, Oracle Deutschland (in deutscher Sprache) 14:30 In Memory – Revolution for your DWH – Real Time Datawarehouse – Mixed Workloads – Live Demo – Live Data Query Alfred Schlaucher, Senior Leitender Systemberater, Oracle Deutschland (in deutscher Sprache) 15:15 Schlusswort & Networking

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  • "Siebel2FusionCRM Integration" solution by ec4u (D)

    - by Richard Lefebvre
    ec4u, a CRM System Integration leader based in Germany and Switzerland, and an historical Oracle/Siebel partner, offers a complete "Siebel2FusionCRM Integration" solution, based on tools methodology and services. ec4u Siebel2FusionCRM Integration solution's main objectives are: Integration between Siebel (on-premise) and Fusion CRM / Marketing (“in the cloud”) Accounts, Contacts and Addresses are maintained by Sales in Siebel CRM and synchronized in real-time into Fusion CRM / Marketing CDM Processing ensures clean data for marketing campaigns (validation and deduplication) Create E-Mail marketing campaigns and newsletters in Fusion The solution features: Upsert processes figure out what information needs to be updated, inserted or terminated (deleted). However, as Siebel is the data master, it is still a one-way synchronization. Handle deleted or nullified information by terminating them in Fusion CRM (set start and end date to define the validity period) Initial load and real-time synchronization use the same processes Invocations/Operations can be repeated due to no transactional support from Fusion web services Tagging sub entries in case of 1 to N mapping (Example: Telephone number is one simple field in Siebel but in Fusion you can have multiple telephone numbers in a sub table) E-Mail-Notification in case of any error (containing error message, instance number, detailed payload) Schematron Validation Interested? Looking for more details or a partnership with ec4u for a "Siebel2FusionCRM Integration" project? Contact: Gregor Bublitz, Director Expert Services ([email protected])

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  • Building Queries Systematically

    - by Jeremy Smyth
    The SQL language is a bit like a toolkit for data. It consists of lots of little fiddly bits of syntax that, taken together, allow you to build complex edifices and return powerful results. For the uninitiated, the many tools can be quite confusing, and it's sometimes difficult to decide how to go about the process of building non-trivial queries, that is, queries that are more than a simple SELECT a, b FROM c; A System for Building Queries When you're building queries, you could use a system like the following:  Decide which fields contain the values you want to use in our output, and how you wish to alias those fields Values you want to see in your output Values you want to use in calculations . For example, to calculate margin on a product, you could calculate price - cost and give it the alias margin. Values you want to filter with. For example, you might only want to see products that weigh more than 2Kg or that are blue. The weight or colour columns could contain that information. Values you want to order by. For example you might want the most expensive products first, and the least last. You could use the price column in descending order to achieve that. Assuming the fields you've picked in point 1 are in multiple tables, find the connections between those tables Look for relationships between tables and identify the columns that implement those relationships. For example, The Orders table could have a CustomerID field referencing the same column in the Customers table. Sometimes the problem doesn't use relationships but rests on a different field; sometimes the query is looking for a coincidence of fact rather than a foreign key constraint. For example you might have sales representatives who live in the same state as a customer; this information is normally not used in relationships, but if your query is for organizing events where sales representatives meet customers, it's useful in that query. In such a case you would record the names of columns at either end of such a connection. Sometimes relationships require a bridge, a junction table that wasn't identified in point 1 above but is needed to connect tables you need; these are used in "many-to-many relationships". In these cases you need to record the columns in each table that connect to similar columns in other tables. Construct a join or series of joins using the fields and tables identified in point 2 above. This becomes your FROM clause. Filter using some of the fields in point 1 above. This becomes your WHERE clause. Construct an ORDER BY clause using values from point 1 above that are relevant to the desired order of the output rows. Project the result using the remainder of the fields in point 1 above. This becomes your SELECT clause. A Worked Example   Let's say you want to query the world database to find a list of countries (with their capitals) and the change in GNP, using the difference between the GNP and GNPOld columns, and that you only want to see results for countries with a population greater than 100,000,000. Using the system described above, we could do the following:  The Country.Name and City.Name columns contain the name of the country and city respectively.  The change in GNP comes from the calculation GNP - GNPOld. Both those columns are in the Country table. This calculation is also used to order the output, in descending order To see only countries with a population greater than 100,000,000, you need the Population field of the Country table. There is also a Population field in the City table, so you'll need to specify the table name to disambiguate. You can also represent a number like 100 million as 100e6 instead of 100000000 to make it easier to read. Because the fields come from the Country and City tables, you'll need to join them. There are two relationships between these tables: Each city is hosted within a country, and the city's CountryCode column identifies that country. Also, each country has a capital city, whose ID is contained within the country's Capital column. This latter relationship is the one to use, so the relevant columns and the condition that uses them is represented by the following FROM clause:  FROM Country JOIN City ON Country.Capital = City.ID The statement should only return countries with a population greater than 100,000,000. Country.Population is the relevant column, so the WHERE clause becomes:  WHERE Country.Population > 100e6  To sort the result set in reverse order of difference in GNP, you could use either the calculation, or the position in the output (it's the third column): ORDER BY GNP - GNPOld or ORDER BY 3 Finally, project the columns you wish to see by constructing the SELECT clause: SELECT Country.Name AS Country, City.Name AS Capital,        GNP - GNPOld AS `Difference in GNP`  The whole statement ends up looking like this:  mysql> SELECT Country.Name AS Country, City.Name AS Capital, -> GNP - GNPOld AS `Difference in GNP` -> FROM Country JOIN City ON Country.Capital = City.ID -> WHERE Country.Population > 100e6 -> ORDER BY 3 DESC; +--------------------+------------+-------------------+ | Country            | Capital    | Difference in GNP | +--------------------+------------+-------------------+ | United States | Washington | 399800.00 | | China | Peking | 64549.00 | | India | New Delhi | 16542.00 | | Nigeria | Abuja | 7084.00 | | Pakistan | Islamabad | 2740.00 | | Bangladesh | Dhaka | 886.00 | | Brazil | Brasília | -27369.00 | | Indonesia | Jakarta | -130020.00 | | Russian Federation | Moscow | -166381.00 | | Japan | Tokyo | -405596.00 | +--------------------+------------+-------------------+ 10 rows in set (0.00 sec) Queries with Aggregates and GROUP BY While this system might work well for many queries, it doesn't cater for situations where you have complex summaries and aggregation. For aggregation, you'd start with choosing which columns to view in the output, but this time you'd construct them as aggregate expressions. For example, you could look at the average population, or the count of distinct regions.You could also perform more complex aggregations, such as the average of GNP per head of population calculated as AVG(GNP/Population). Having chosen the values to appear in the output, you must choose how to aggregate those values. A useful way to think about this is that every aggregate query is of the form X, Y per Z. The SELECT clause contains the expressions for X and Y, as already described, and Z becomes your GROUP BY clause. Ordinarily you would also include Z in the query so you see how you are grouping, so the output becomes Z, X, Y per Z.  As an example, consider the following, which shows a count of  countries and the average population per continent:  mysql> SELECT Continent, COUNT(Name), AVG(Population)     -> FROM Country     -> GROUP BY Continent; +---------------+-------------+-----------------+ | Continent     | COUNT(Name) | AVG(Population) | +---------------+-------------+-----------------+ | Asia          |          51 |   72647562.7451 | | Europe        |          46 |   15871186.9565 | | North America |          37 |   13053864.8649 | | Africa        |          58 |   13525431.0345 | | Oceania       |          28 |    1085755.3571 | | Antarctica    |           5 |          0.0000 | | South America |          14 |   24698571.4286 | +---------------+-------------+-----------------+ 7 rows in set (0.00 sec) In this case, X is the number of countries, Y is the average population, and Z is the continent. Of course, you could have more fields in the SELECT clause, and  more fields in the GROUP BY clause as you require. You would also normally alias columns to make the output more suited to your requirements. More Complex Queries  Queries can get considerably more interesting than this. You could also add joins and other expressions to your aggregate query, as in the earlier part of this post. You could have more complex conditions in the WHERE clause. Similarly, you could use queries such as these in subqueries of yet more complex super-queries. Each technique becomes another tool in your toolbox, until before you know it you're writing queries across 15 tables that take two pages to write out. But that's for another day...

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  • Do you want to become an Oracle certified Expert in WebLogic & ADF?

    - by JuergenKress
    Hands-on Bootcamps Training Roadshows FY14 free hands-on training for community members ADF & ADF Mobile Bootcamps & WebLogic Bootcamps. For all WebLogic & ADF experts, we offer 100 free vouchers worth $195 to become an Oracle certified expert. To receive a WebLogic & ADF voucher please send an e-mail with the screenshot of your WebLogic Server 12c PreSales Specialist or ADF 11g PreSales Specialist certificate to [email protected] including your Name, Company, e-mail and Country with the e-mail subject free WebLogic & ADF voucher! Or attend a local free "Test-Fest". WebLogic ADF Pre-Sales assessment (free online test) Preparation: WebLogic 12c PreSales Specialist (OPN account required – need help?) ADF 11g PreSales Specialist (OPN account required – need help?) Implementation assessment Preparation: WebLogic 12c Implementation Specialist WebLogic Bootcamp training material (Community membership required) WebLogic Knowledge Zone Overview ADF 11g Implementation Specialist ADF 11g bootcamp training material (Community membership required) ADF Knowledge Zone Overview Free vouchers are reserved for partners from Europe, Middle East and Africa. Any other countries please contact your local partner manager! Vouchers are only valid until quarter end! WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: education,Specialization,Implementation Specialist,OPN,OOW,Oracle OpenWorld,WebLogic,WebLogic Community,Oracle,Jürgen Kress

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