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• SD-CARD reader does not show in ubuntu

  - by shantanu

  I bought Acer asipre 4250. It have built-in SD card reader. But it is not working. Nothing show in /media or fdisk but something in dmesg. dmesg: new high-speed USB device number 3 using ehci_hcd [ 127.396733] scsi5 : usb-storage 2-2:1.0 [ 128.526562] scsi 5:0:0:0: Direct-Access Multiple Card Reader 1.00 PQ: 0 ANSI: 0 [ 128.532512] sd 5:0:0:0: Attached scsi generic sg2 type 0 [ 129.008110] ohci_hcd 0000:00:12.0: PCI INT A disabled [ 129.032083] ohci_hcd 0000:00:13.0: PCI INT A disabled [ 129.056411] ohci_hcd 0000:00:16.0: PCI INT A disabled [ 129.338026] sd 5:0:0:0: [sdb] Attached SCSI removable disk [ 129.808328] ohci_hcd 0000:00:14.5: PCI INT C disabled [ 167.728616] usb 2-2: USB disconnect, device number 3 [ 169.872284] ehci_hcd 0000:00:13.2: PCI INT B disabled [ 169.872340] ehci_hcd 0000:00:13.2: PME# enabled fdisk -l: Disk /dev/sda: 320.1 GB, 320072933376 bytes 255 heads, 63 sectors/track, 38913 cylinders, total 625142448 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk identifier: 0x0006bc6d Device Boot Start End Blocks Id System /dev/sda1 * 2048 48828415 24413184 7 HPFS/NTFS/exFAT /dev/sda2 48828416 50829311 1000448 82 Linux swap / Solaris /dev/sda3 50829312 99657727 24414208 83 Linux /dev/sda4 99659774 625141759 262740993 5 Extended Partition 4 does not start on physical sector boundary. /dev/sda5 99659776 275439615 87889920 7 HPFS/NTFS/exFAT /dev/sda6 275441664 451221503 87889920 7 HPFS/NTFS/exFAT /dev/sda7 451223552 625141759 86959104 7 HPFS/NTFS/exFAT I found another problem just right now. I format last three drives as EXT4 with disk utility. But they are showing as NTFS/exFAT in fdisk. :-(

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• Apple Co-founder Wozniak: Windows Phone is more beautiful and intuitive than Android

  - by Gopinath

  It’s a great day for Microsoft and Nokia who are working hard to resurrect Windows Phone. Steve Wozniak, the co-founder of Apple and gadget lover, has all praise for Windows Phone after using Nokia Lumia 900 for a while. He shared his experience of using Lumia powered by Windows Phone 7.5 in a interview and he is very impressed. Here are the few good quotes from the interview Just for looks and beauty, I definitely favor the Windows 7 Phone over Android. I’m kinda shocked how every screen is much more beautiful than the same apps on Android and iPhone. I’m just shocked, I haven’t seen anything yet that isn’t more beautiful than the other platforms. It’s more intuitive and beautiful. This is going to change the perception of Windows Phone  which is seen  as “not-so good” operating system for mobiles.  Along with these high profile endorsements, if Microsoft can manage to attract developers in building good apps then Windows Phone is going to be a fitting competitor to iOS and Android. via aNewDomain

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• LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology

  - by Eric Z Goodnight

  With image technology progressing faster than ever, High-Def has become the standard, giving TV buyers more options at cheaper prices. But what’s different in all these confusing TVs, and what should you know before buying one? If you’re considering buying a television this Holiday season for a loved one (or simply for yourself), it can be a big help to know what to look for. Take a look to find out what sets HD televisions apart, learn some of the confusing jargon associated with them, and see a comparison of four of the types of HDTVs commonly sold today. Latest Features How-To Geek ETC The How-To Geek Guide to Learning Photoshop, Part 8: Filters Get the Complete Android Guide eBook for Only 99 Cents [Update: Expired] Improve Digital Photography by Calibrating Your Monitor The How-To Geek Guide to Learning Photoshop, Part 7: Design and Typography How to Choose What to Back Up on Your Linux Home Server How To Harmonize Your Dual-Boot Setup for Windows and Ubuntu Hang in There Scrat! – Ice Age Wallpaper How Do You Know When You’ve Passed Geek and Headed to Nerd? On The Tip – A Lamborghini Theme for Chrome and Iron What if Wile E. Coyote and the Road Runner were Human? [Video] Peaceful Winter Cabin Wallpaper Store Tabs for Later Viewing in Opera with Tab Vault

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• How do I get a rt2800usb wireless device working?

  - by Jii

  My brand new desktop running 13.04 has endless problems with wireless. Dozens of others are flooding forums with reports of the same problems. It worked fine for a few days, then there were a few days where it started having problems sometimes and working sometimes. Now it never works at all. I have 5+ devices all able to connect without any trouble at all, including iPhone, Android phone, 3DS, multiple game consoles, a laptop running windows 7, and even a second desktop machine running Ubuntu 12.04 sitting right behind the 13.04 machine. All other devices have full wireless bars displayed (strong signals). At any moment, one of the following is happening, and it changes randomly: Trying to connect forever, but never establishing a connection. Wireless icon constantly animating. Finds no wireless networks at all. (There are 12+ in range according to other devices.) Will not try to connect to the network. If I use the icon to connect, it will display "Disconnected" within a few seconds. Will continuously ask for the network password. Typing it in correctly does not help. Wireless is working fine. This happens sometimes. It can work for days at a time, or only 10 mins at a time. Various things that usually do nothing but sometimes fix the problem: Reboot. This has the best chance of helping, but it usually takes 5+ times. Disable/re-enable Wi-Fi using the wireless icon. Disable/re-enable Networking using the wireless icon. Use the icon to try and connect to a network (if found). Use the icon to open Edit Connections and delete my connection info, causing it to be recreated (once it's actually found again). Various things that seem to make no difference: Changing between using Linux headers in grub at bootup, between 3.10.0, 3.9.0, or 3.8.0. Move the wireless router very close to the desktop. Running sudo rfkill unblock all (I dunno what this is supposed to do.) I've used Ubuntu for 6 years and I've never had a problem with networking. Now I'm spending all my time reading through endless problem reports and trying all the answers. None of them have helped. I am doing this instead of getting work done, which is defeating the whole purpose of using Ubuntu. It's heartbreaking to be honest. In the current state of "no networks are showing up", here are outputs from the random things that other people are usually asked to run: lspic 00:00.0 Host bridge: Intel Corporation Haswell DRAM Controller (rev 06) 00:01.0 PCI bridge: Intel Corporation Haswell PCI Express x16 Controller (rev 06) 00:14.0 USB controller: Intel Corporation Lynx Point USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation Lynx Point MEI Controller #1 (rev 04) 00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-V (rev 04) 00:1a.0 USB controller: Intel Corporation Lynx Point USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation Lynx Point High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation Lynx Point PCI Express Root Port #1 (rev d4) 00:1c.2 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d4) 00:1d.0 USB controller: Intel Corporation Lynx Point USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation Lynx Point LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation Lynx Point 6-port SATA Controller 1 [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation Lynx Point SMBus Controller (rev 04) 01:00.0 VGA compatible controller: NVIDIA Corporation GF119 [GeForce GT 610] (rev a1) 01:00.1 Audio device: NVIDIA Corporation GF119 HDMI Audio Controller (rev a1) 03:00.0 PCI bridge: ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge (rev 03) lsmod Module Size Used by e100 41119 0 nls_iso8859_1 12713 1 parport_pc 28284 0 ppdev 17106 0 bnep 18258 2 rfcomm 47863 12 binfmt_misc 17540 1 arc4 12573 2 rt2800usb 27201 0 rt2x00usb 20857 1 rt2800usb rt2800lib 68029 1 rt2800usb rt2x00lib 55764 3 rt2x00usb,rt2800lib,rt2800usb coretemp 13596 0 mac80211 656164 3 rt2x00lib,rt2x00usb,rt2800lib kvm_intel 138733 0 kvm 452835 1 kvm_intel cfg80211 547224 2 mac80211,rt2x00lib crc_ccitt 12707 1 rt2800lib ghash_clmulni_intel 13259 0 aesni_intel 55449 0 usb_storage 61749 1 aes_x86_64 17131 1 aesni_intel joydev 17613 0 xts 12922 1 aesni_intel nouveau 1001310 3 snd_hda_codec_hdmi 37407 1 lrw 13294 1 aesni_intel gf128mul 14951 2 lrw,xts mxm_wmi 13021 1 nouveau snd_hda_codec_realtek 46511 1 ablk_helper 13597 1 aesni_intel wmi 19256 2 mxm_wmi,nouveau snd_hda_intel 44397 5 ttm 88251 1 nouveau drm_kms_helper 49082 1 nouveau drm 295908 5 ttm,drm_kms_helper,nouveau snd_hda_codec 190010 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel cryptd 20501 3 ghash_clmulni_intel,aesni_intel,ablk_helper snd_hwdep 13613 1 snd_hda_codec snd_pcm 102477 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel btusb 18291 0 snd_page_alloc 18798 2 snd_pcm,snd_hda_intel snd_seq_midi 13324 0 i2c_algo_bit 13564 1 nouveau snd_seq_midi_event 14899 1 snd_seq_midi snd_rawmidi 30417 1 snd_seq_midi snd_seq 61930 2 snd_seq_midi_event,snd_seq_midi bluetooth 251354 22 bnep,btusb,rfcomm snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi lpc_ich 17060 0 snd_timer 29989 2 snd_pcm,snd_seq mei 46588 0 snd 69533 20 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device psmouse 97838 0 microcode 22923 0 soundcore 12680 1 snd video 19467 1 nouveau mac_hid 13253 0 serio_raw 13215 0 lp 17799 0 parport 46562 3 lp,ppdev,parport_pc hid_generic 12548 0 usbhid 47346 0 hid 101248 2 hid_generic,usbhid ahci 30063 3 libahci 32088 1 ahci e1000e 207005 0 ptp 18668 1 e1000e pps_core 14080 1 ptp sudo lshw -c network 00:00.0 Host bridge: Intel Corporation Haswell DRAM Controller (rev 06) 00:01.0 PCI bridge: Intel Corporation Haswell PCI Express x16 Controller (rev 06) 00:14.0 USB controller: Intel Corporation Lynx Point USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation Lynx Point MEI Controller #1 (rev 04) 00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-V (rev 04) 00:1a.0 USB controller: Intel Corporation Lynx Point USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation Lynx Point High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation Lynx Point PCI Express Root Port #1 (rev d4) 00:1c.2 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d4) 00:1d.0 USB controller: Intel Corporation Lynx Point USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation Lynx Point LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation Lynx Point 6-port SATA Controller 1 [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation Lynx Point SMBus Controller (rev 04) 01:00.0 VGA compatible controller: NVIDIA Corporation GF119 [GeForce GT 610] (rev a1) 01:00.1 Audio device: NVIDIA Corporation GF119 HDMI Audio Controller (rev a1) 03:00.0 PCI bridge: ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge (rev 03) sudo iwconfig eth0 no wireless extensions. lo no wireless extensions. wlan0 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=20 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:on sudo iwlist scan eth0 Interface doesn't support scanning. lo Interface doesn't support scanning. wlan0 No scan results NOTE: This dmesg was done after a reboot where the network manager was continuously displaying the "disconnected" message over and over. So it must have been trying to connect at this time. My network was displayed in the list of options, as the only option despite other devices picking up 12+ access points. The router channel is set to auto. dmesg | tail -30 [ 187.418446] wlan0: associated [ 190.405601] wlan0: disassociated from 00:14:d1:a8:c3:44 (Reason: 15) [ 190.443312] cfg80211: Calling CRDA to update world regulatory domain [ 190.443431] wlan0: deauthenticating from 00:14:d1:a8:c3:44 by local choice (reason=3) [ 190.451635] cfg80211: World regulatory domain updated: [ 190.451643] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp) [ 190.451648] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 190.451652] cfg80211: (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 190.451656] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 190.451659] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 190.451662] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 191.824451] wlan0: authenticate with 00:14:d1:a8:c3:44 [ 191.850608] wlan0: send auth to 00:14:d1:a8:c3:44 (try 1/3) [ 191.884604] wlan0: send auth to 00:14:d1:a8:c3:44 (try 2/3) [ 191.886309] wlan0: authenticated [ 191.886579] rt2800usb 3-5.3:1.0 wlan0: disabling HT as WMM/QoS is not supported by the AP [ 191.886588] rt2800usb 3-5.3:1.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP [ 191.889556] wlan0: associate with 00:14:d1:a8:c3:44 (try 1/3) [ 192.001493] wlan0: associate with 00:14:d1:a8:c3:44 (try 2/3) [ 192.040274] wlan0: RX AssocResp from 00:14:d1:a8:c3:44 (capab=0x431 status=0 aid=3) [ 192.044235] wlan0: associated [ 193.948188] wlan0: deauthenticating from 00:14:d1:a8:c3:44 by local choice (reason=3) [ 193.981501] cfg80211: Calling CRDA to update world regulatory domain [ 193.984080] cfg80211: World regulatory domain updated: [ 193.984082] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp) [ 193.984084] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 193.984085] cfg80211: (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 193.984085] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 193.984086] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 193.984087] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) The router uses MAC filtering, and security is WPA PSK with cipher as auto. So, any ideas? Or is the solution just to not use 13.04 unless you have a wired connection? (I don't have this option.) If so, please just tell me straight. I survived 9.04 Jaunty, and I can survive 13.04 Raring. Update #1 Results from trying Wild Man's first answer: jii@conan:~$ echo "options rt2800usb nohwcrypt=y" | sudo tee /etc/modprobe.d/rt2800usb.conf options rt2800usb nohwcrypt=y jii@conan:~$ sudo modprobe -rfv rt2800usb rmmod rt2800usb rmmod rt2800lib rmmod crc_ccitt rmmod rt2x00usb rmmod rt2x00lib rmmod mac80211 rmmod cfg80211 jii@conan:~$ sudo modprobe -v rt2800usb insmod /lib/modules/3.10.0-031000-generic/kernel/lib/crc-ccitt.ko insmod /lib/modules/3.10.0-031000-generic/kernel/net/wireless/cfg80211.ko insmod /lib/modules/3.10.0-031000-generic/kernel/net/mac80211/mac80211.ko insmod /lib/modules/3.10.0-031000-generic/kernel/drivers/net/wireless/rt2x00/rt2x00lib.ko insmod /lib/modules/3.10.0-031000-generic/kernel/drivers/net/wireless/rt2x00/rt2800lib.ko insmod /lib/modules/3.10.0-031000-generic/kernel/drivers/net/wireless/rt2x00/rt2x00usb.ko insmod /lib/modules/3.10.0-031000-generic/kernel/drivers/net/wireless/rt2x00/rt2800usb.ko nohwcrypt=y I tried: gksudo gedit /etc/pm/power.d/wireless but I didn't have the package. It said to install gksu. I tried that, but of course, not having Internet, I didn't get the package. So instead I did: sudo gedit /etc/pm/power.d/wireless Which created the file. Here is the body: #!/bin/sh /sbin/iwconfig wlan0 power off I then rebooted. No change. I tried adding exit 0 to the bottom of the wireless file, and rebooted. No change. Please note that this is a desktop machine. I'm assuming power management is primarily for laptops, but the iwconfig does state that power management is on, so who knows. The recommended router changes I did not do, since the current router settings are (I think) required for some of the older devices I have, and because the current settings work on all my modern devices including Ubuntu 12.04 and Windows 7. I do appreciate the advice though, and I'll look into it when I have time. Anything else to try? Update #2 I booted into Ubuntu 12.04.3 from a dvd, and the same problems exist. I have a separate old desktop machine with 12.04 installed that has no wireless problems at all. So obviously the problem is wireless hardware compatibility in both 12.04.03 LTS and 13.04. Update #3 The same problems exist even when using a wired connection. I plugged an ethernet cable directly to the router and the network manager added an "Auto Ethernet" entry, but it cannot establish a connection to it. So the problem is not specific to wireless. Meanwhile, I purchased a Trendnet N300 wireless USB adapter, TEW-664UB. I plugged it in, but I have no idea how to get Ubuntu to try and use it. Can anyone tell me how? Can I download a package on another computer and copy the .deb over to do an install, etc? I'm installing windows 7 to double check that the internet connection works there and it's not just some magically faulty hardware. Thanks for your help.

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• Constructs for wrapping a hardware state machine

  - by Henry Gomersall

  I am using a piece of hardware with a well defined C API. The hardware is stateful, with the relevant API calls needing to be in the correct order for the hardware to work properly. The API calls themselves will always return, passing back a flag that advises whether the call was successful, or if not, why not. The hardware will not be left in some ill defined state. In effect, the API calls advise indirectly of the current state of the hardware if the state is not correct to perform a given operation. It seems to be a pretty common hardware API style. My question is this: Is there a well established design pattern for wrapping such a hardware state machine in a high level language, such that consistency is maintained? My development is in Python. I ideally wish the hardware state machine to be abstracted to a much simpler state machine and wrapped in an object that represents the hardware. I'm not sure what should happen if an attempt is made to create multiple objects representing the same piece of hardware. I apologies for the slight vagueness, I'm not very knowledgeable in this area and so am fishing for assistance of the description as well!

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• Oracle SPARC SuperCluster and US DoD Security guidelines

  - by user12611852

  I've worked in the past to help our government customers understand how best to secure Solaris.  For my customer base that means complying with Security Technical Implementation Guides (STIGs) from the Defense Information Systems Agency (DISA).  I recently worked with a team to apply both the Solaris and Oracle 11gR2 database STIGs to a SPARC SuperCluster.  The results have been published in an Oracle White paper. The SPARC SuperCluster is a highly available, high performance platform that incorporates: SPARC T4-4 servers Exadata Storage Servers and software ZFS Storage appliance InfiniBand interconnect Flash Cache  Oracle Solaris 11 Oracle VM for SPARC Oracle Database 11gR2 It is targeted towards large, mission critical database, middleware and general purpose workloads.  Using the Oracle Solution Center we configured a SSC applied DoD security guidance and confirmed functionality and performance of the system.  The white paper reviews our findings and includes a number of security recommendations.  In addition, customers can contact me for the itemized spreadsheets with our detailed STIG reports. Some notes: There is no DISA STIG  documentation for Solaris 11.  Oracle is working to help DISA create one using their new process. As a result, our report follows the Solaris 10 STIG document and applies it to Solaris 11 where applicable. In my conversations over the years with DISA Field Security Office they have repeatedly told me, "The absence of a DISA written STIG should not prevent a product from being used.  Customer may apply vendor or industry security recommendations to receive accreditation." Thanks to the core team: Kevin Rohan, Gary Jensen and Rich Qualls as well as the staff of the Oracle Solution Center and Glenn Brunette for their help in creating the document.

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• Is there a way to disable the hardware on/off switch for the Wireless interface?

  - by avee

  I have an HP 520 and is running the latest Ubuntu 11.10. The hardware works fine with Ubuntu with one exception: The device has a hardware switch for turning the wifi on and off. Every time the wi-fi is disabled through the hardware switch, I am unable to bring it on again. The message on the networking popup would be device not ready. What I am looking for is a way to disable the hardware switch altogether so that when users accidentally press the button, the wifi would not be disabled. There is no setting to disable the switch in the BIOS. Hardware info from lspci -nn: 00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GME Express Memory Controller Hub [8086:27ac] (rev 03) 00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) 00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03) 00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 01) 00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 01) 00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 01) 00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 01) 00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 01) 00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1) 00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01) 00:1f.2 IDE interface [0101]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller [8086:27c4] (rev 01) 02:06.0 CardBus bridge [0607]: ENE Technology Inc CB1410 Cardbus Controller [1524:1410] (rev 01) 02:08.0 Ethernet controller [0200]: Intel Corporation 82562ET/EZ/GT/GZ - PRO/100 VE (LOM) Ethernet Controller Mobile [8086:1068] (rev 01) 10:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02) The output from lsmod | grep iwl: iwl3945 73329 0 iwl_legacy 71499 1 iwl3945 mac80211 272785 2 iwl3945,iwl_legacy cfg80211 172392 3 iwl3945,iwl_legacy,mac80211

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• early audio offset in Audacity and VLC, but not Banshee

  - by reek

  I'm editing audio files with speech in Audacity, marking particular types of speech. I just noticed that files edited in Windows have different intervals marked than files edited in Ubuntu. After testing and confirming this error, it seems that the audio playback in Ubuntu clips the sound too early from the end (early offset), which causes the person doing the editing to mark the interval wrongly. Interestingly, the error appears in Audacity and VLC (which I sometimes use for playback), but NOT Banshee. Since both Audacity and VLC have this problem, I assume it is not application-specific. I don't know why Banshee handles this without problem though... Are there any ALSA or Pulseaudio settings that are likely to cause this problem (I know very little about either)? The task itself does not appear to consume large amounts of resources, but I am on an old laptop, so here are my specs: Ubuntu 11.10. Dell XPS m1210 1.6 GHz Intel Core, 2 x 512 Mb 667 MHz RAM, Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01). Audacity settings: Device Interface: ALSA (cannot select anything else)

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• Specialized &amp; Recognized by Oracle: Award season - make your submission for the OPN Specializati

  - by Jürgen Kress

    OPN Specialization Award Submit your nomination 2010 As an Oracle Partner in the process to become SOA & Application Grid Specialized and working on SOA and Application Grid opportunities please make sure that you submit your OPN Specialization Award Submit your nomination. Prices include free Oracle Open World tickets, marketing budgets for joint campaigns and joint press release. "These awards will recognize the high-level of innovation, excellence and commitment our partners bring to the table when they become Specialized with Oracle. We’re looking for partners with a proven track record in delivering winning, proven solutions that solve customers' most critical business challenges. Our Award winners will be partners that have demonstrated tangible success, growth in their Oracle business and outstanding Oracle solutions." Stein Surlien, SVP Oracle Alliances and Channels EMEA Nominations are open to partners based in EMEA from 1st March to 2nd July 2010. Be recognized! Submit your nominations today     Oracle Fusion Middleware Innovation Awards 2010 As an Oracle Customer and Partner make sure that you submit your Oracle Fusion Middleware Innovation Awards nomination Does your company use Oracle Fusion Middleware innovatively? Nominate your organization today for a chance to be recognized for your cutting-edge solution using any of the following Oracle Fusion Middleware products: Oracle Application Grid products Oracle SOA Suite Data Integration & Availability Oracle Identity Management Suite Oracle Fusion Middleware with Oracle Applications Enterprise 2.0 Prices include: FREE pass to Oracle OpenWorld 2010 in San Francisco for select winners in each category. Honored by Oracle executives at awards ceremony held during Oracle OpenWorld 2010 in San Francisco. Oracle Middleware Innovation Award Winner Plaque 1-3 meetings with Oracle Executives during Oracle OpenWorld 2010 Feature article placement in Oracle Magazine and placement in Oracle Press Release Customer snapshot and video testimonial opportunity, to be hosted on oracle.com Podcast interview opportunity with Senior Oracle Executive Submit your nomination to [email protected] on or before August 6th 2010 to win Oracle Fusion Middleware Innovation Awards 2010.

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• Thank you South Florida for a successful SPSouthFLA

  - by Leonard Mwangi

  I wanted to officially thank the organizers, speakers, volunteers and the attendees of SharePoint Saturday South Florida. Being the first event in South Florida the reception was phenomenon and the group of speakers from keynote by Joel Oleson to session’s speakers from well renowned speakers like John Holliday, Randy Disgrill, Richard Harbridge, Ameet Phadnis, Fabian Williams, Chris McNulty, Jaime Velez to organizers like Michael Hinckley amongst others. With my Business Intelligence (BI) presentation being on the last track of the day, I spent very quality time networking with these great guys and getting the insider scope on International SharePoint Community from Joel and his son which was mesmerizing. I had a very active audience to a point where we couldn’t accommodate all the contents within the 1hr allocated time because they were very engaged and wanted a deep dive session on news features like PowerPivot, enhancements on PerformancePoint, Excel Services amongst others in order to understand the business value and how SharePoint 2010 is making the self-service BI become a reality. These community events allows the attendees experience technology first hand and network with MVPs, authors, experts providing high quality educational sessions usually for free which is a reason to attend. I have made the slides for my session available for download for those interested http://goo.gl/VaH5x

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• How to compile FFmpeg with x265 support?

  - by Levan

  Today I found out that x265 is already present in ffmpeg so I compiled ffmpeg with this guide Sadly libx265 did not work on ubuntu, however on windows I tried the same thing with zeranoe ffmpeg build and it worked without a problem. So do you think i did something wrong or it is not yet implemented in linux build (using that guide)? The results of the command ffmpeg -codecs | grep -i hevc show: ffmpeg version 2.1.git Copyright (c) 2000-2014 the FFmpeg developers built on Feb 19 2014 19:00:17 with gcc 4.8 (Ubuntu/Linaro 4.8.1-10ubuntu9) configuration: --prefix=/home/levan/ffmpeg_build --extra-cflags=-I/home/levan/ffmpeg_build/include --extra-ldflags=-L/home/levan/ffmpeg_build/lib --bindir=/home/levan/bin --extra-libs=-ldl --enable-gpl --enable-libass --enable-libfdk-aac --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-nonfree --enable-x11grab libavutil 52. 64.100 / 52. 64.100 libavcodec 55. 52.102 / 55. 52.102 libavformat 55. 33.100 / 55. 33.100 libavdevice 55. 10.100 / 55. 10.100 libavfilter 4. 1.102 / 4. 1.102 libswscale 2. 5.101 / 2. 5.101 libswresample 0. 17.104 / 0. 17.104 libpostproc 52. 3.100 / 52. 3.100 D.V.L. hevc H.265 / HEVC (High Efficiency Video Coding) Thank you for your time

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• Spotlight on mkyong

  - by MarkH

  Occasionally, I'd like to share a blog I've discovered or that someone has passed along to me. Criteria are few, but in a nutshell, it must be: Java-related. (Doh!) Interesting. A good blog is exciting to read at some level, whether due to perspective, eye-catching writing, or technical insight. It doesn't have to read like a Stephen King novel, but it should grab you somehow. Technically deep or technically broad. A site that dives deeply, quickly is a great reference for particular topics/tasks. On the other hand, one that covers a lot of ground at a high-but-still-technical level can be a handy site to visit occasionally as well. Both are what I consider "bookmarkable", but for different reasons. Drumroll, please... With that in mind, this Blog Spotlight is cast upon mkyong.com, a site I stumbled across that offers a little bit of everything for various Java dev audiences. The title indicates the site is for "Java web development tutorials", and indeed it does have these: JSF, Spring, Struts, Hibernate, JAX-WS, JAX-RS, and numerous other topics are addressed to varying degrees. The site isn't devoted exclusively to server-side tutorials, though. Recent posts include mobile development topics, and the links at the bottom of the page connect you to reference pages and other useful sites. I've poked around through a couple of the tutorials and, while they won't take you from "zero to hero", they do seem to provide a nice overview of the subject at hand. They also offer an occasional explanatory comment that is missing from far too many texts, sites, and doc pages. It's not a perfect site, but I like it. The Bottom Line mkyong.com offers a nice "summary site" of server-side tutorials, mobile dev posts, and reference links. Check it out! All the best,Mark 

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• A Big Data korszakban, túl az 1000. eladott Oracle Exadata Database Machine adatbázisgépen

  - by user645740

  Mint azt már egy ideje a szél is fújja, beköszöntött a BIG DATA korszak, azaz egyre több adat gyulik, egyre több adattal gazdálkodunk. A hatalmas mennyiségu adat jó részét Oracle adatbázisokban tárolják. Mi is futtathatná jobban, gyorsabban és hetékonyabban ezeket az Oracle adatbázisokat, mint az Oracle stratégiai high-end megoldása az Oracle Exadata Database Machine? Rengeteg forrása van a sok adatnak, néhány példa, ahol a növekedés óriási: kommunikációs adatok, CDR-ek banki és kormányzati tranzakciók hely információk spatial, location, GPS,..., mint ahogyan a közelmúltban az egyes telefonokkal ésoperációs rendszerekkel kapcsolatos "ügyekben" is olvashattuk, e-mail-ek, közösségi site-ok, intelligens méromuszerek, háztartási berendezések, .... Milyen ütemben no az Exadata értékesítés? Nos az Exadata 2008 oszén lett bejelentve. Az Oracle pénzügyi év végén a jelentésben azt olvashatjuk, hogy az Exadata páratlanul sikeres megoldás, már több mint 1000 Exadatát vásároltak meg az Oracle ügyfelek, mondta Mark Hurd, az Oracle alelnöke:   “In addition to record setting software sales, our Exadata and Exalogic systems also made a strong contribution to our growth in Q4,” said Oracle President, Mark Hurd. “Today there are more than 1,000 Exadata machines installed worldwide. Our goal is to triple that number in FY12.” Larry Ellison, az Oracle elso embere, azt nyilatkozta, hogy mind a felho - cloud computing, mind a memória-adatbázisok területén egyre gyorsabban növekszik az Oracle:   “In FY11 Oracle’s database business experienced its fastest growth in a decade,” said Oracle CEO, Larry Ellison. “Over the past few years we added features to the Oracle database for both cloud computing and in-memory databases that led to increased database sales this past year. Lately we’ve been focused on the big business opportunity presented by Big Data.” A Big Data korszakban  megtakarításokat érhetünk el az Exadatával, tekintse meg a következo videót, de óvatosan, mert gondolkodásra késztet:    -   Oracle Exadata: Are You Ready?.

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• Microsoft MVP Again for 2011

  - by Vincent Maverick Durano

  Normal 0 false false false EN-PH X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} I just got a great news from Microsoft that I’m re-awarded as Microsoft MVP (Most Valuable Professional) for this year.  This is my 3rd year in a row as an MVP and  I’m of course very happy about and feel honored by it. Woohoo!! Here’s the Proof =} Dear Vincent Maverick Durano, Congratulations! We are pleased to present you with the 2011 Microsoft® MVP Award! This award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others. We appreciate your outstanding contributions in ASP.NET/IIS technical communities during the past year. The Microsoft MVP Award provides us the unique opportunity to celebrate and honor your significant contributions and say "Thank you for your technical leadership."     BIG thanks to Microsoft, my MVP Lead Lilian Quek, readers, and everyone who has supported me!!!

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• Talking JavaOne with Rock Star Charles Nutter

  - by Janice J. Heiss

  JavaOne Rock Stars, conceived in 2005, are the top rated speakers from the JavaOne Conference. They are awarded by their peers who through conference surveys recognize them for their outstanding sessions and speaking ability. Over the years many of the world’s leading Java developers have been so recognized.We spoke with distinguished Rock Star, Charles Nutter. A JRuby Update from Charles NutterCharles Nutter of Red Hat is well known as a lead developer of JRuby, a Ruby implementation of Java that is tightly integrated with Java to allow for the embedding of the interpreter into any Java application with full two-way access between the Java and the Ruby code. Nutter is giving the following sessions at this year’s JavaOne: CON7257 – “JVM Bytecode for Dummies (and the Rest of Us Too)” CON7284 – “Implementing Ruby: The Long, Hard Road” CON7263 – “JVM JIT for Dummies” BOF6682 – “I’ve Got 99 Languages, but Java Ain’t One” CON6575 – “Polyglot for Dummies” (Both with Thomas Enebo) I asked Nutter, to give us the latest on JRuby. “JRuby seems to have hit a tipping point this past year,” he explained, “moving from ‘just another Ruby implementation’ to ‘the best Ruby implementation for X,’ where X may be performance, scaling, big data, stability, reliability, security, and a number of other features important for today's applications. We're currently wrapping up JRuby 1.7, which improves support for Ruby 1.9 APIs, solves a number of user issues and concurrency challenges, and utilizes invokedynamic to outperform all other Ruby implementations by a wide margin. JRuby just gets better and better.” When asked what he thought about the rapid growth of alternative languages for the JVM, he replied, “I'm very intrigued by efforts to bring a high-performance JavaScript runtime to the JVM. There's really no reason the JVM couldn't be the fastest platform for running JavaScript with the right implementation, and I'm excited to see that happen.”And what is Nutter working on currently? “Aside from JRuby 1.7 wrap-up,” he explained, “I'm helping the Hotspot developers investigate invokedynamic performance issues and test-driving their new invokedynamic code in Java 8. I'm also starting to explore ways to improve the general state of dynamic languages on the JVM using JRuby as a guide, and to help the JVM become a better platform for all kinds of languages.” Originally published on blogs.oracle.com/javaone.

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• Webcast Tomorrow: Securing the Cloud for Public Sector

  - by Darin Pendergraft

  Securing the Cloud for Public Sector Click here, to register for the live webcast. Cloud computing offers government organizations tremendous potential to enhance public value by helping organizations increase operational efficiency and improve service delivery. However, as organizations pursue cloud adoption to achieve the anticipated benefits a common set of questions have surfaced. “Is the cloud secure? Are all clouds equal with respect to security and compliance? Is our data safe in the cloud?” Join us December 12th for a webcast as part of the “Secure Government Training Series” to get answers to your pressing cloud security questions and learn how to best secure your cloud environments. You will learn about a comprehensive set of security tools designed to protect every layer of an organization’s cloud architecture, from application to disk, while ensuring high levels of compliance, risk avoidance, and lower costs. Discover how to control and monitor access, secure sensitive data, and address regulatory compliance across cloud environments by: providing strong authentication, data encryption, and (privileged) user access control to ensure that information is only accessible to those who need it mitigating threats across your databases and applications protecting applications and information – no matter where it is – at rest, in use and in transit For more information, access the Secure Government Resource Center or to speak with an Oracle representative, please call1.800.ORACLE1. LIVE Webcast Securing the Cloud for Public Sector Date: Wednesday, December 12, 2012 Time: 2:00 p.m. ET Visit the Secure Government Resource CenterClick here for information on enterprise security solutions that help government safeguard information, resources and networks. ACCESS NOW Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices | Privacy Statement

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• Lenovo S110 netbook screen resolution Ubuntu

  - by Neigyl R. Noval

  I am still stuck with 800x600 resolution. Here is the output of lspci: 00:00.0 Host bridge: Intel Corporation Device 0bf2 (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Device 0be2 (rev 09) 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02) 00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 02) 00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 02) 00:1c.2 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 3 (rev 02) 00:1d.0 USB Controller: Intel Corporation N10/ICH7 Family USB UHCI Controller #1 (rev 02) 00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 02) 00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 02) 00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 02) 00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 02) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) 00:1f.0 ISA bridge: Intel Corporation NM10 Family LPC Controller (rev 02) 00:1f.2 SATA controller: Intel Corporation N10/ICH7 Family SATA AHCI Controller (rev 02) 00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 02) 01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 05) 02:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8176 (rev 01) Also, I tried modifying /usr/lib/X11/xorg.conf.d/10-monitor.conf to fix this problem, but still does not work: Section "Monitor" Identifier "Monitor0" VendorName "Monitor Vendor" ModelName "Monitor Model" EndSection Section "Screen" Identifier "Screen0" Monitor "Monitor0" Device "Card0" SubSection "Display" Viewport 0 0 Depth 1 Modes "1024x768" EndSubSection SubSection "Display" Viewport 0 0 Depth 4 Modes "1024x768" EndSubSection SubSection "Display" Viewport 0 0 Depth 8 Modes "1024x768" EndSubSection SubSection "Display" Viewport 0 0 Depth 15 Modes "1024x768" EndSubSection SubSection "Display" Viewport 0 0 Depth 16 Modes "1024x768" EndSubSection SubSection "Display" Viewport 0 0 Depth 24 Modes "1024x768" EndSubSection EndSection Section "Device" Identifier "Card0" Driver "vesa" VendorName "Intel Corporation Device" EndSection I'm using Gnome. System Preference Monitor screen resolution sticks to 800x600. What am I going to do?

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• If You Include the Groovy Editor...

  - by Geertjan

  ...in a NetBeans RCP application, what additional JARs will you need to include for the Groovy Editor to work? Leaving aside the debate on the current state & quality of the NetBeans Groovy Editor, so, assuming you need the Groovy support that the NetBeans Groovy Editor provides, you would check the Groovy Editor checkbox in the Project Properties dialog of your application: As you can see, however, the Groovy Editor depends on other modules, some of which, in turn, depend on yet other modules, and so on. So, I clicked the "Resolve" button above and then created a ZIP distribution, to see which additional JARs had been included. Until that point, I had only been using the "platform" cluster, which means that absolutely everything found in the ZIP's "ide" cluster and "java" cluster have only been included so that the Groovy Editor could be included, i.e., all thanks to clicking the "Resolve" button above. Let's first look at what that means for the "java" cluster: That's not so bad and kind of a side effect of Groovy being Java, i.e., a lot of Java functionality is needed. Now let's look at the "ide" cluster: So, in answer to the original question, if all you want in your NetBeans Platform application, in terms of editor functionality, is the Groovy Editor, then you have a pretty high price to pay. At the very least, I would have assumed that the project support JARs and the debugger support JARs would not be so tightly coupled with the Groovy Editor. That would be a cool thing to separate out from the editor support.

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• Internship in License Contract Management

  - by cristian.condurache(at)oracle.com

  Hi Everyone, My name is Luca. I am an intern in the License Contract Management team in Italy. I have studied Economics and Business in Pescara and finished my Master’s Degree in July 2009. After a short work experience near my home town I decided to look for a job in an International Company. I got in touch with Oracle in January 2010. I had a telephone interview and then a face-to-face interview. On a cold and grey morning, I arrived in Milan....my first impression was fantastic....a big modern building with wide TVs everywhere. I was a little nervous but very excited. I understood this could be a great opportunity... The interview went well and I started to work in March. After a training period I was quickly involved in the closing of the last quarter of the fiscal year - of which May is the last month at Oracle. Working as a License Contract Manager is a real challenge for a fresh graduate. It involves thoroughly understanding the Oracle Policies and Practices with regards to License Contracts. In my experience, especially in May, I learnt to work under high pressure, within time constrains, and to keep up with constant changes. In this period I also had the opportunity to be involved in different negotiations, being directly in contact with the customers. This helped me to develop my relational skills during complex transactions. Looking back at the nine months at Oracle I can say I have a better understanding of the IT world. It is a complex environment that changes continously, offering new challenges to learn from everytime. If you have any questions related to this article feel free to contact [email protected]. You can find our job opportunities via http://campus.oracle.com. Technorati Tags: License Contract Management,oppotunity,Oracle Policies,internship

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• SQL Saturday Atlanta: Intro To Performance Tuning

  - by Mike Femenella

  I'm looking forward to speaking in Atlanta on the 24th, will be fun to get back down that way to visit with some friends and present two topics that I really enjoy. First, an introduction to performance tuning. Performance tuning is a very wide and deep topic and we're staying close to the surface. I direct this class for newbie sql users who have less than 2 years of experience. It's all the things I wish someone would have told me in my first 2 years about what to look for when the database was slow...or allegedly slow I should say. We'll cover using profiler to find slow performing queries and how to save the data off to a table as well as a tour of other features. The difference between clustered, non clustered and covering indexes. How to look at and understand an execution plan (at a high level) and finally the difference between a temp table and a table variable and what the implications are of using either one in your code. That pretty much takes up a full hour. Second presentation, Loading Data in Real Time. It's really a presentation about partitioning but with a twist that we used at work recently to solve a need to load some data quickly and put it into production with minimal downtime. We'll cover partition functions, schemes,$partition, merge, sys.partitions and show some examples of building a set of partitioned tables and using the switch statement to move it from one table to another. Finally we'll cover the differences in partitioning between 2005 and 2008. Hope to see you there! And if you read my blog please introduce yourself!

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• SEO Keyword Research

  - by James

  Hi Everyone, I'm new at SEO and keyword research. I am using Market Samurai as my research tool, and I was wondering if I could ask for your help to identify the best key word to target for my niche. I do plan on incorporating all of them into my site, but I wanted to start with one. If you could give me your input on these keywords, I would appreciate it. This is all new to me :) I'm too new to post pictures, but here are my keywords (Searches, SEO Traffic, and SEO Value / Day): Searches | SEO Traffic | PBR | SEO Value | Average PR/Backlinks of Current Top 10 1: 730 | 307 | 20% | 2311.33 | 1.9 / 7k-60k 2: 325 | 137 | 24% | 822.94 | 2.3 / 7k-60k 3: 398 | 167 | 82% | 589.79 | 1.6 / 7k-60k I'm wondering if the PBR (Phrase-to-broad) value of #1 is too low. It seems like the best value because the SEOV is crazy high. That is like $70k a month. #3 has the highest PBR, but also the lowest SEOV. #2 doesn't seem worth it because of the PR competetion. Might be a little too hard to get into the top page of Google. I'm wondering which keywords to target, and if I should be looking at any other metric to see if this is a profitable niche to jump into. Thanks.

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• What Poor Project Management Might Be Costing You

  - by Sylvie MacKenzie, PMP

  For project-intensive organizations, capital investment decisions define both success and failure. Getting them wrong—the risk of delays and schedule and cost overruns are ever present—introduces the potential for huge financial losses. The resulting consequences can be significant, and directly impact both a company’s profit outlook and its share price performance—which in turn is the fundamental measure of executive performance. This intrinsic link between long-term investment planning and short-term market performance is investigated in the independent report Stock Shock, written by a consultant from Clarity Economics and commissioned by the EPPM Board. A new international steering group organized by Oracle, the EPPM Board brings together senior executives from leading public and private sector organizations to explore the critical role played by enterprise project and portfolio management (EPPM). Stock Shock reviews several high-profile recent project failures, and combined with other research reviews the lessons to be learned. It analyzes how portfolio management is an exercise in balancing risk and reward, a process that places the emphasis firmly on executives to correctly determine which potential investments will deliver the greatest value and contribute most to the bottom line. Conversely, it also details how poor evaluation decisions can quickly impact the overall value of an organization’s project portfolio and compromise long-range capital planning goals. Failure to Deliver—In Search of ROI The report also cites figures from the Economist Intelligence Unit survey that found that more organizations (12 percent) expected to deliver planned ROI less than half the time, than those (11 percent) who claim to deliver it 90 percent or more of the time. This fact is linked to a recent report from Booz & Co. that shows how the average tenure of a global chief executive has fallen from 8.1 years to 6.3 years. “Senior executives need to begin looking at effective project delivery not as a bonus, but as an essential facet of business success,” according to Stock Shock author Phil Thornton. “Consolidated and integrated visibility into individual projects is the most practical solution to overcoming these challenges, which explains the increasing popularity of PPM technologies as an effective oversight and delivery platform.” Stock Shock is available for download on the EPPM microsite at http://www.oracle.com/oms/eppm/us/stock-shock-report-1691569.html

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• Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter

  - by Kellsey Ruppel

  Register Now for this Webcast. Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Los Angeles Department of Building & Safety (LADBS) is one of the largest construction permitting departments in the country, serving over 350,000 walk-in and 530,000 phone customers, and issuing over 110,000 permits worth $3 Billion every year. LADBS needed a way to migrate walk-in and phone transactions to customer self-service, so they turned to Oracle WebCenter and teamed with Oracle Partner 3Di to deliver a customer self-service portal to lower their cost of customer service operation, while increasing customer satisfaction. Attend this Webcast to learn how Oracle WebCenter has allowed Los Angeles Department of Building & Safety to: Deliver a state of the art customer self-service portal Reduce traffic on high cost, low satisfaction customer service channels Integrate business workflows and legacy applications Register Now for this Webcast. REGISTER NOW Register now for this exclusive event. Wednesday, November 14, 2012 10 a.m. PT / 1 p.m. ET Presented by: Giovani DacumosDirector of Systems, Los Angeles Department of Building & Safety Jing ReyesApplications Development Group Manager, Los Angeles Department of Building & Safety Rajiv Desai CEO, 3Di Sheetal ParanjpyeProject Manager, 3Di Presented by: Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• How to manage a developer who has poor communication skills

  - by djcredo

  I manage a small team of developers on an application which is in the mid-point of its lifecycle, within a big firm. This unfortunately means there is commonly a 30/70 split of Programming tasks to "other technical work". This work includes: Working with DBA / Unix / Network / Loadbalancer teams on various tasks Placing & managing orders for hardware or infrastructure in different regions Running tests that have not yet been migrated to CI Analysis Support / Investigation Its fair to say that the Developers would all prefer to be coding, rather than doing these more mundane tasks, so I try to hand out the fun programming jobs evenly amongst the team. Most of the team was hired because, though they may not have the elite programming skills to write their own compiler / game engine / high-frequency trading system etc., they are good communicators who "can get stuff done", work with other teams, and somewhat navigate the complex beaurocracy here. They are good developers, but they are also good all-round technical staff. However, one member of the team probably has above-average coding skills, but below-average communication skills. Traditionally, the previous Development Manager tended to give him the Programming tasks and not the more mundane tasks listed above. However, I don't feel that this is fair to the rest of the team, who have shown an aptitute for developing a well-rounded skillset that is commonly required in a big-business IT department. What should I do in this situation? If I continue to give him more programming work, I know that it will be done faster (and conversly, I would expect him to complete the other work slower). But it goes against my principles, and promotes the idea that you can carve out a "comfortable niche" for yourself simply by being bad at the tasks you don't like.

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• Spirent Communications Improves Customer Experience with Knowledge Management

  - by Tony Berk

  Spirent Communications plc is a global leader in test and measurement inspiring innovation within development labs, communication networks and IT organizations. The world’s leading communications companies rely on Spirent to help design, develop, validate, and deliver world-class network, devices, and services. Spirent’s customers require high levels of support for a diverse and complex product portfolio, and the company is committed to delivering on this requirement. Spirent needed a solution to help its customers get the information they need quickly and at their convenience through its Web site. After evaluating several solutions, Spirent selected and deployed Oracle Knowledge for Web Self Service Enterprise Edition. Oracle Knowledge Management uses natural language processing to understand the true intent of each inquiry logged via the support portal’s search function. The Spirent Knowledge Base on the company’s Customer Support Center (CSC) finds the best possible answer using search enhancement features?such as communications industry-specific libraries and federation to search external sources. Spirent has reduced contact center call volume while better serving its customers. Each time a customer uses the knowledge base, they find answers faster than by calling, and it saves Spirent an average of US$210 per call?which is significant when multiplied across the thousands of calls received monthly. Oracle Knowledge also helps support engineers find answers more quickly, enabling the company to scale without adding additional support engineers. Oracle Knowledge is integrated with Spirent's Siebel Contact Center implementation to provide an integrated desktop for CRM and agent intelligence, avoiding the need for contact center personnel to toggle between various screens to address customer inquiries, thereby accelerating customer service. Click here to learn more about Sprient's use of Siebel CRM and Oracle Knowledge Management.

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