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  • Chrome Web Browser Messages: Some Observations

    - by ultan o'broin
    I'm always on the lookout for how different apps handle errors and what kind of messages are shown (I probably need to get out more), I use this 'research' to reflect on our own application error messages patterns and guidelines and how we might make things better for our users in future. Users are influenced by all sorts of things, but their everyday experiences of technology, and especially what they encounter on the internet, increasingly sets their expectations for the enterprise user experience too. I recently came across a couple of examples from Google's Chrome web browser that got me thinking. In the first case, we have a Chrome error about not being able to find a web page. I like how simple, straightforward messaging language is used along with an optional ability to explore things a bit further--for those users who want to. The 'more information' option shows the error encountered by the browser (or 'original' error) in technical terms, along with an error number. Contrasting the two messages about essentially the same problem reveals what's useful to users and what's not. Everyone can use the first message, but the technical version of the message has to be explicitly disclosed for any more advanced user to pursue further. More technical users might search for a resolution, using that Error 324 number, but I imagine most users who see the message will try again later or check their URL again. Seems reasonable that such an approach be adopted in the enterprise space too, right? Maybe. Generally, end users don't go searching for solutions based on those error numbers, and help desk folks generally prefer they don't do so. That's because of the more critical nature of enterprise data or the fact that end users may not have the necessary privileges to make any fixes anyway. What might be more useful here is a link to a trusted source of additional help provided by the help desk or reputable community instead. This takes me on to the second case, this time more closely related to the language used in messaging situations. Here, I first noticed by the using of the (s) approach to convey possibilities of there being one or more pages at the heart of the problem. This approach is a no-no in Oracle style terms (the plural would be used) and it can create translation issues (though it is not a show-stopper). I think Google could have gone with the plural too. However, of more interest is the use of the verb "kill", shown in the message text and as an action button label. For many writers, words like "kill" and "abort" are to be avoided as they can give offense. I am not so sure about that judgment, as really their use cannot be separated from the context. Certainly, for more technical users, they're fine and have been in use for years, so I see no reason to avoid these terms if the audience has accepted them. Most end users too, I think would find the idea of "kill" usable and may even use the term in every day speech. Others might disagree--Apple uses a concept of Force Quit, for example. Ultimately, the only way to really know how to proceed is to research these matter by asking users of differing roles and expertise to perform some tasks, encounter these messages and then make recommendations based on those findings for our designs. Something to do in 2011!

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  • APress Deal of the Day 9/August/2014 - Pro SharePoint 2013 Administration

    - by TATWORTH
    Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2014/08/09/apress-deal-of-the-day-9august2014---pro-sharepoint-2013.aspxToday’s $10 Deal of the Day from APress at http://www.apress.com/9781430249412 is Pro SharePoint 2013 Administration. “Pro SharePoint 2013 Administration is a practical guide to installing, deploying, and implementing SharePoint 2013 for intermediate to advanced administrators. ”

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  • Oracle Linux Pavilion is Back for Oracle OpenWorld

    - by Oracle OpenWorld Blog Team
    By Zeynep Koch Back by popular demand, Oracle will again host the Oracle Linux Pavilion at Oracle OpenWorld from October 1-3. The pavilion will be located in the Exhibition Hall at Moscone South, Booth 1033, next to the Oracle DEMOgrounds and Oracle Linux demopods. At the pavilion a select group of ISVs, IHVs, and SIs will showcase their products that have been Oracle Linux- and/or Oracle VM-certified. These certified products enable customer applications to run faster, thereby saving money.Partners exhibiting their solutions in the Oracle Linux Pavilion include: BeyondTrust: context-aware security intelligence for dynamic IT infrastructures such as cloud, mobile, and virtual technologies Centrify: control, secure, and audit access to cross-platform systems, mobile devices, and applications Data Intensity: cloud services and application management Fujitsu: technology platforms, private cloud, services, ubiquitous and device solutions HP: converged cloud, converged infrastructure, application transformation, and information optimization LSI: intelligent solid-state storage solutions for breakthrough database acceleration Mellanox: InfiniBand and Ethernet end-to-end server and storage interconnect solutions and services for data centers Micro Focus: mainframe solutions, application modernization and development tools, software quality tools NetApp: storage and data management QLogic: high performance networking Teleran: BI and data warehouse management solutions for Oracle Exadata Database Machine and Oracle Database Be sure to pick up your free Oracle Linux and Oracle VM DVD Kit if you visit one of these partners. We look forward to seeing you at the pavilion.

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  • links for 2010-04-21

    - by Bob Rhubart
    Mark Kromer: Thank you for joining us @ Collaborate! (The EPPM Blogspot) Mark's post includes a link to "Driving Capital Program and Facilities Management Success," the EPPM presentation he and Mark Rosenberg gave at Collaborate 2010. (tags: otn oracle collaborate2010 eppm enterprisearchitecture) @ORACLENERD: COLLABORATE: Day 3 Wrap Up Oracle ACE and bestower of t-shirts Chet "oraclenerd" Justice shares his brush with ODTUG greatness. (tags: otn odtug collaborate2010 oracleace)

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  • TDE Tablespace Encryption 11.2.0.1 Certified with EBS 11i

    - by Steven Chan
    Oracle Advanced Security is an optional licenced Oracle 11g Database add-on.  Oracle Advanced Security Transparent Data Encryption (TDE) offers two different features:  column encryption and tablespace encryption.  TDE Tablespace Encryption 11.2.0.1 is now certified with Oracle E-Business Suite Release 11i. What is Transparent Data Encryption (TDE) ? Oracle Advanced Security Transparent Data Encryption (TDE) allows you to protect data at rest. TDE helps address privacy and PCI requirements by encrypting personally identifiable information (PII) such as Social Security numbers and credit card numbers. TDE is completely transparent to existing applications with no triggers, views or other application changes required. Data is transparently encrypted when written to disk and transparently decrypted after an application user has successfully authenticated and passed all authorization checks. Authorization checks include verifying the user has the necessary select and update privileges on the application table and checking Database Vault, Label Security and Virtual Private Database enforcement policies.

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  • I&rsquo;ve moved out&hellip;

    - by Michael Cummings
    Originally posted on: http://geekswithblogs.net/Mathoms/archive/2013/06/21/irsquove-moved-outhellip.aspxGeeksWithBlogs has been a great property ever since I decided to start bloggging, however I have outgrown it and am moving to a new location. Please visit me at http://michaelcummings.net from now on. The RSS feed has been updated so that should automatically update to the new address. I’ll miss GWB, but my new property is hosted on Azure using Orchard and I have been really enjoying it so far.

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  • QotD - Nicolas de Loof on AdoptOpenJDK

    - by $utils.escapeXML($entry.author)
    The AdoptOpenJDK program is an initiative to get as many Java users as possible to try the OpenJDK 8 preview builds, so that feedback is collected before JDK 8 is officially released. There are many ways to contribute to this program (as explained on the wiki), but the most basic one is to start testing your own project on the Java 8 platform. CloudBees can help you there, as we just made OpenJDK 8 (preview) available on DEV@cloud so that you can configure a build job to check project compatibility. We will upgrade the JDK for all recent preview builds until JDK 8 is finalNicolas de Loof, Support Engineer at Cloudbees in a blog post on AdoptOpenJDK.

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  • Lost in Translation

    - by antony.reynolds
    Using the Correct Character Set for the SOA Suite Database A couple of years ago I spent a wonderful week in Tel Aviv helping with the first Oracle BAM implementation in Israel.  Although everyone I interacted spoke better English than I did, the screens and data for the implementation were all in Hebrew, meaning the Hebrew alphabet.  Over the week I learnt to recognize a few Hebrew words, enough to enable me to test what we were doing.  So I knew SOA Suite worked OK with non-English and non-Latin character sets so I was suspicious recently when a customer was having data corruption of non-Latin characters.  On investigation it turned out that the data received correctly in the SOA Suite, but then it was corrupted after being stored in the database. A little investigation revealed that the customer was using the default database character set, which is “WE8ISO8859P1” which, as the name suggests only supports West European 8-bit characters.  What was happening was that when the customer had installed his SOA repository he had ignored the message that his database was not using AL32UTF as the character. After changing the character set on his database he no longer saw the corruption of non-English character data. So the moral of this story is Always install the SOA Repository in to an AL32UTF8 Database This is true for both SOA Suite 10g and 11g.  Ignore it at your peril, because you never know when you will need to support Hebrew, or Japanese or another multi-byte character set.

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  • Oracle Certification at OpenWorld + JavaOne 2012 [VIDEO]

    - by Harold Green
    Oracle Certification will again be at this year's Oracle OpenWorld and JavaOne conferences in San Francisco. We'll have two locations - the Oracle Certification Lounge at OpenWorld, and the Java Certification Zone at JavaOne. Watch this quick video (1:46) to learn more about these, Oracle University pre-conference training, some mini-sessions on several certification topics, and previews of our new Exam Preparation Seminars. ORACLE CERTIFICATION PROGRAM LOUNGE Location: Moscone South, Mezzanine, Room 250 Hours: Monday, 9:00 a.m.–5:00 p.m. Tuesday, 9:00 a.m.–5:00 p.m. Wednesday, 9:00 a.m.–5:00 p.m. Thursday, 9:00 a.m.–1:00 p.m. JAVA CERTIFICATION ZONE Location: The Zone/Taylor Street Café Hours: Sunday, 7:00 p.m.–9:00 p.m. Monday, 11:00 a.m.–6:00 p.m. Tuesday, 11:00 a.m.–6:This i00 p.m. Wednesday, 11:00 a.m.–6:00 p.m. Thursday, 11:00 a.m.–2:00 p.m. CERTIFICATION SESSIONS Monday, 1:00 p.m - JavaOne (Java Certification Zone) Monday, 3:00 p.m - Oracle OpenWorld (Oracle Certification Lounge) QUICK LINKS: Oracle OpenWorld Certification Lounge Details Oracle University at Oracle OpenWorld 2012 (Pre-Conference Training) Java University at JavaOne 2012 (Pre-Conference Training) Self Test Software Oracle Press Oracle Certification on Twitter: https://twitter.com/oraclecert Oracle Certification on Facebook: facebook.com/OracleCertification

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  • Silverlight Cream for May 22, 2010 -- #867

    - by Dave Campbell
    In this Issue: Michael Washington, Xianzhong Zhu, Jim Lynn, Laurent Bugnion, and Kyle McClellan. A ton of Shoutouts this time: Cigdem Patlak (CrocusGirl) is interviewed about Silverlight 4 on Channel 9: Silverlight discussion with Cigdem Patlak Timmy Kokke has material up from a presentation he did, and check out the SilverAmp project he's got going: Code & Slides – SDE – What’s new in Silverlight 4 Graham Odds at ScottLogic has an interesting post up: Contextual cues in user interface design Einar Ingebrigtsen is discussing Balder licensing and is asking for input: Balder - Licensing SilverLaw has updated two of his stylings at the Expression Gallery to Silverlight 4: ChildWindow and Accordion Styling Silverlight 4 Keep this page bookmarked -- it's the only page you'll need for Silverlight and Expression links.. well, that and my blog :) .. from Adam Kinney: Silverlight and Expression Blend Jeremy Boyd and John-Daniel Trask have some sweet-looking controls in their new release: Introducing Silverlight Elements 1.1 Matthias Shapiro entered the Design for America competition with his Recovery Review: A Silverlight Sunlight Foundation Visualization Project be sure to check out his blog post about it -- there's a link at the bottom. Koen Zwikstra announed a new release: Document Toolkit 2 Beta 1 available ... built for SL4 and lots of features -- check out the blog post. From SilverlightCream.com: Simple Example To Secure WCF Data Service OData Methods Michael Washington has a follow-on tutorial up on WCF Data Security with OData -- essentially this is the 'securing the data' part ... the Silverlight part was in the previous post... all code is available. Developing Freecell Game Using Silverlight 3 Part 1 Xianzhong Zhu has the first of a two-part tutorial up on building Freecell in Silverlight 3 ... yeah... SL3 -- oh, can you say WP7?? :) Silverlight Top Tip: Startup page for Navigation Apps Jim Lynn has detailed how to go straight to a specific page you're working on in a complex Silverlight app say for debug purposes rather than page/page/page ... I was just thinking yesterday about putting a shortcut on my taskbar for something similar in .NET :) Handling DataGrid.SelectedItems in an MVVM-friendly manner Laurent Bugnion responded with code to a question about getting a DataGrid's SelectedItems into the ViewModel in MVVMLight. Demo code available too. RIA Services and Windows Live ID Kyle McClellan has a post up discussing using LiveID and RIA Services and Silverlight. Lots of external links sprinkled around. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Recommended Approach to Secure your ADFdi Spreadsheets

    - by juan.ruiz
    ADF desktop integration leverages ADF security to provide access to published spreadsheets within your application. In this article I discussed a good security practice for your existing as well as any new spreadsheets that you create. ADF Desktop integration uses the adfdiRemoteServlet to process and send request back and fort from and to the ADFmodel which is allocated in the Java EE container where our application is deployed. In other words this is one of the entry points to the application server. Having said that, we need to make sure that container-based security is provided to avoid vulnerabilities. So what is needed? For existing an new ADFdi applications you need to create a Security Constraint for the ADFdi servlet on the Web.xml file of our application. Fortunately JDeveloper 11g provides a nice visual editor to do this. Open the web.xml file and go to the security category Add a new Web Resource Collection give it a meaningful name and on the URL Pattern add /adfdiRemoteServlet click on the Authorization tab and make sure the valid-users  role is selected for authorization and Voila! your application now is more secured.

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  • Running Solaris 11 as a control domain on a T2000

    - by jsavit
    There is increased adoption of Oracle Solaris 11, and many customers are deploying it on systems that previously ran Solaris 10. That includes older T1-processor based systems like T1000 and T2000. Even though they are old (from 2005) and don't have the performance of current SPARC servers, they are still functional, stable servers that customers continue to operate. One reason to install Solaris 11 on them is that older machines are attractive for testing OS upgrades before updating current, production systems. Normally this does not present a challenge, because Solaris 11 runs on any T-series or M-series SPARC server. One scenario adds a complication: running Solaris 11 in a control domain on a T1000 or T2000 hosting logical domains. Solaris 11 pre-installed Oracle VM Server for SPARC incompatible with T1 Unlike Solaris 10, Solaris 11 comes with Oracle VM Server for SPARC preinstalled. The ldomsmanager package contains the logical domains manager for Oracle VM Server for SPARC 2.2, which requires a SPARC T2, T2+, T3, or T4 server. It does not work with T1-processor systems, which are only supported by LDoms Manager 1.2 and earlier. The following screenshot shows what happens (bold font) if you try to use Oracle VM Server for SPARC 2.x commands in a Solaris 11 control domain. The commands were issued in a control domain on a T2000 that previously ran Solaris 10. We also display the version of the logical domains manager installed in Solaris 11: root@t2000 psrinfo -vp The physical processor has 4 virtual processors (0-3) UltraSPARC-T1 (chipid 0, clock 1200 MHz) # prtconf|grep T SUNW,Sun-Fire-T200 # ldm -V Failed to connect to logical domain manager: Connection refused # pkg info ldomsmanager Name: system/ldoms/ldomsmanager Summary: Logical Domains Manager Description: LDoms Manager - Virtualization for SPARC T-Series Category: System/Virtualization State: Installed Publisher: solaris Version: 2.2.0.0 Build Release: 5.11 Branch: 0.175.0.8.0.3.0 Packaging Date: May 25, 2012 10:20:48 PM Size: 2.86 MB FMRI: pkg://solaris/system/ldoms/[email protected],5.11-0.175.0.8.0.3.0:20120525T222048Z The 2.2 version of the logical domains manager will have to be removed, and 1.2 installed, in order to use this as a control domain. Preparing to change - create a new boot environment Before doing anything else, lets create a new boot environment: # beadm list BE Active Mountpoint Space Policy Created -- ------ ---------- ----- ------ ------- solaris NR / 2.14G static 2012-09-25 10:32 # beadm create solaris-1 # beadm activate solaris-1 # beadm list BE Active Mountpoint Space Policy Created -- ------ ---------- ----- ------ ------- solaris N / 4.82M static 2012-09-25 10:32 solaris-1 R - 2.14G static 2012-09-29 11:40 # init 0 Normally an init 6 to reboot would have been sufficient, but in the next step I reset the system anyway in order to put the system in factory default mode for a "clean" domain configuration. Preparing to change - reset to factory default There was a leftover domain configuration on the T2000, so I reset it to the factory install state. Since the ldm command is't working yet, it can't be done from the control domain, so I did it by logging onto to the service processor: $ ssh -X admin@t2000-sc Copyright (c) 2010, Oracle and/or its affiliates. All rights reserved. Oracle Advanced Lights Out Manager CMT v1.7.9 Please login: admin Please Enter password: ******** sc> showhost Sun-Fire-T2000 System Firmware 6.7.10 2010/07/14 16:35 Host flash versions: OBP 4.30.4.b 2010/07/09 13:48 Hypervisor 1.7.3.c 2010/07/09 15:14 POST 4.30.4.b 2010/07/09 14:24 sc> bootmode config="factory-default" sc> poweroff Are you sure you want to power off the system [y/n]? y SC Alert: SC Request to Power Off Host. SC Alert: Host system has shut down. sc> poweron SC Alert: Host System has Reset At this point I rebooted into the new Solaris 11 boot environment, and Solaris commands showed it was running on the factory default configuration of a single domain owning all 32 CPUs and 32GB of RAM (that's what it looked like in 2005.) # psrinfo -vp The physical processor has 8 cores and 32 virtual processors (0-31) The core has 4 virtual processors (0-3) The core has 4 virtual processors (4-7) The core has 4 virtual processors (8-11) The core has 4 virtual processors (12-15) The core has 4 virtual processors (16-19) The core has 4 virtual processors (20-23) The core has 4 virtual processors (24-27) The core has 4 virtual processors (28-31) UltraSPARC-T1 (chipid 0, clock 1200 MHz) # prtconf|grep Mem Memory size: 32640 Megabytes Note that the older processor has 4 virtual CPUs per core, while current processors have 8 per core. Remove ldomsmanager 2.2 and install the 1.2 version The Solaris 11 pkg command is now used to remove the 2.2 version that shipped with Solaris 11: # pkg uninstall ldomsmanager Packages to remove: 1 Create boot environment: No Create backup boot environment: No Services to change: 2 PHASE ACTIONS Removal Phase 130/130 PHASE ITEMS Package State Update Phase 1/1 Package Cache Update Phase 1/1 Image State Update Phase 2/2 Finally, LDoms 1.2 installed via its install script, the same way it was done years ago: # unzip LDoms-1_2-Integration-10.zip # cd LDoms-1_2-Integration-10/Install/ # ./install-ldm Welcome to the LDoms installer. You are about to install the Logical Domains Manager package that will enable you to create, destroy and control other domains on your system. Given the capabilities of the LDoms domain manager, you can now change the security configuration of this Solaris instance using the Solaris Security Toolkit. ... ... normal install messages omitted ... The Solaris Security Toolkit applies to Solaris 10, and cannot be used in Solaris 11 (in which several things hardened by the Toolkit are already hardened by default), so answer b in the choice below: You are about to install the Logical Domains Manager package that will enable you to create, destroy and control other domains on your system. Given the capabilities of the LDoms domain manager, you can now change the security configuration of this Solaris instance using the Solaris Security Toolkit. Select a security profile from this list: a) Hardened Solaris configuration for LDoms (recommended) b) Standard Solaris configuration c) Your custom-defined Solaris security configuration profile Enter a, b, or c [a]: b ... other install messages omitted for brevity... After install I ensure that the necessary services are enabled, and verify the version of the installed LDoms Manager: # svcs ldmd STATE STIME FMRI online 22:00:36 svc:/ldoms/ldmd:default # svcs vntsd STATE STIME FMRI disabled Aug_19 svc:/ldoms/vntsd:default # ldm -V Logical Domain Manager (v 1.2-debug) Hypervisor control protocol v 1.3 Using Hypervisor MD v 1.1 System PROM: Hypervisor v. 1.7.3. @(#)Hypervisor 1.7.3.c 2010/07/09 15:14\015 OpenBoot v. 4.30.4. @(#)OBP 4.30.4.b 2010/07/09 13:48 Set up control domain and domain services At this point we have a functioning LDoms 1.2 environment that can be configured in the usual fashion. One difference is that LDoms 1.2 behavior had 'delayed configuration mode (as expected) during initial configuration before rebooting the control domain. Another minor difference with a Solaris 11 control domain is that you define virtual switches using the 'vanity name' of the network interface, rather than the hardware driver name as in Solaris 10. # ldm list ------------------------------------------------------------------------------ Notice: the LDom Manager is running in configuration mode. Configuration and resource information is displayed for the configuration under construction; not the current active configuration. The configuration being constructed will only take effect after it is downloaded to the system controller and the host is reset. ------------------------------------------------------------------------------ NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-c-- SP 32 32640M 3.2% 4d 2h 50m # ldm add-vdiskserver primary-vds0 primary # ldm add-vconscon port-range=5000-5100 primary-vcc0 primary # ldm add-vswitch net-dev=net0 primary-vsw0 primary # ldm set-mau 2 primary # ldm set-vcpu 8 primary # ldm set-memory 4g primary # ldm add-config initial # ldm list-spconfig factory-default initial [current] That's it, really. After reboot, we are ready to install guest domains. Summary - new wine in old bottles This example shows that (new) Solaris 11 can be installed on (old) T2000 servers and used as a control domain. The main activity is to remove the preinstalled Oracle VM Server for 2.2 and install Logical Domains 1.2 - the last version of LDoms to support T1-processor systems. I tested Solaris 10 and Solaris 11 guest domains running on this server and they worked without any surprises. This is a viable way to get further into Solaris 11 adoption, even on older T-series equipment.

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  • APress Deal of the Day 17/Oct2013 - Pro SharePoint 2013 Branding and Responsive Web Development

    - by TATWORTH
    Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2013/10/17/apress-deal-of-the-day-17oct2013---pro-sharepoint-2013.aspxToday's $10 deal of the day from APress at http://www.apress.com/9781430250289 is Pro SharePoint 2013 Branding and Responsive Web Development "Pro SharePoint 2013 Branding and Responsive Web Development is a complete guide to planning, designing, and developing modern, responsive websites and applications using SharePoint 2013 and open standards like HTML5, CSS3 and JavaScript"

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  • Top 5 Developer Enabling Nuggets in MySQL 5.6

    - by Rob Young
    MySQL 5.6 is truly a better MySQL and reflects Oracle's commitment to the evolution of the most popular and widelyused open source database on the planet.  The feature-complete 5.6 release candidate was announced at MySQL Connect in late September and the production-ready, generally available ("GA") product should be available in early 2013.  While the message around 5.6 has been focused mainly on mass appeal, advanced topics like performance/scale, high availability, and self-healing replication clusters, MySQL 5.6 also provides many developer-friendly nuggets that are designed to enable those who are building the next generation of web-based and embedded applications and services. Boiling down the 5.6 feature set into a smaller set, of simple, easy to use goodies designed with developer agility in mind, these things deserve a quick look:Subquery Optimizations Using semi-JOINs and late materialization, the MySQL 5.6 Optimizer delivers greatly improved subquery performance. Specifically, the optimizer is now more efficient in handling subqueries in the FROM clause; materialization of subqueries in the FROM clause is now postponed until their contents are needed during execution. Additionally, the optimizer may add an index to derived tables during execution to speed up row retrieval. Internal tests run using the DBT-3 benchmark Query #13, shown below, demonstrate an order of magnitude improvement in execution times (from days to seconds) over previous versions. select c_name, c_custkey, o_orderkey, o_orderdate, o_totalprice, sum(l_quantity)from customer, orders, lineitemwhere o_orderkey in (                select l_orderkey                from lineitem                group by l_orderkey                having sum(l_quantity) > 313  )  and c_custkey = o_custkey  and o_orderkey = l_orderkeygroup by c_name, c_custkey, o_orderkey, o_orderdate, o_totalpriceorder by o_totalprice desc, o_orderdateLIMIT 100;What does this mean for developers?  For starters, simplified subqueries can now be coded instead of complex joins for cross table lookups: SELECT title FROM film WHERE film_id IN (SELECT film_id FROM film_actor GROUP BY film_id HAVING count(*) > 12); And even more importantly subqueries embedded in packaged applications no longer need to be re-written into joins.  This is good news for both ISVs and their customers who have access to the underlying queries and who have spent development cycles writing, testing and maintaining their own versions of re-written queries across updated versions of a packaged app.The details are in the MySQL 5.6 docs. Online DDL OperationsToday's web-based applications are designed to rapidly evolve and adapt to meet business and revenue-generationrequirements. As a result, development SLAs are now most often measured in minutes vs days or weeks. For example, when an application must quickly support new product lines or new products within existing product lines, the backend database schema must adapt in kind, and most commonly while the application remains available for normal business operations.  MySQL 5.6 supports this level of online schema flexibility and agility by providing the following new ALTER TABLE online DDL syntax additions:  CREATE INDEX DROP INDEX Change AUTO_INCREMENT value for a column ADD/DROP FOREIGN KEY Rename COLUMN Change ROW FORMAT, KEY_BLOCK_SIZE for a table Change COLUMN NULL, NOT_NULL Add, drop, reorder COLUMN Again, the details are in the MySQL 5.6 docs. Key-value access to InnoDB via Memcached APIMany of the next generation of web, cloud, social and mobile applications require fast operations against simple Key/Value pairs. At the same time, they must retain the ability to run complex queries against the same data, as well as ensure the data is protected with ACID guarantees. With the new NoSQL API for InnoDB, developers have allthe benefits of a transactional RDBMS, coupled with the performance capabilities of Key/Value store.MySQL 5.6 provides simple, key-value interaction with InnoDB data via the familiar Memcached API.  Implemented via a new Memcached daemon plug-in to mysqld, the new Memcached protocol is mapped directly to the native InnoDB API and enables developers to use existing Memcached clients to bypass the expense of query parsing and go directly to InnoDB data for lookups and transactional compliant updates.  The API makes it possible to re-use standard Memcached libraries and clients, while extending Memcached functionality by integrating a persistent, crash-safe, transactional database back-end.  The implementation is shown here:So does this option provide a performance benefit over SQL?  Internal performance benchmarks using a customized Java application and test harness show some very promising results with a 9X improvement in overall throughput for SET/INSERT operations:You can follow the InnoDB team blog for the methodology, implementation and internal test cases that generated these results here. How to get started with Memcached API to InnoDB is here. New Instrumentation in Performance SchemaThe MySQL Performance Schema was introduced in MySQL 5.5 and is designed to provide point in time metrics for key performance indicators.  MySQL 5.6 improves the Performance Schema in answer to the most common DBA and Developer problems.  New instrumentations include: Statements/Stages What are my most resource intensive queries? Where do they spend time? Table/Index I/O, Table Locks Which application tables/indexes cause the most load or contention? Users/Hosts/Accounts Which application users, hosts, accounts are consuming the most resources? Network I/O What is the network load like? How long do sessions idle? Summaries Aggregated statistics grouped by statement, thread, user, host, account or object. The MySQL 5.6 Performance Schema is now enabled by default in the my.cnf file with optimized and auto-tune settings that minimize overhead (< 5%, but mileage will vary), so using the Performance Schema ona production server to monitor the most common application use cases is less of an issue.  In addition, new atomic levels of instrumentation enable the capture of granular levels of resource consumption by users, hosts, accounts, applications, etc. for billing and chargeback purposes in cloud computing environments.The MySQL docs are an excellent resource for all that is available and that can be done with the 5.6 Performance Schema. Better Condition Handling - GET DIAGNOSTICSMySQL 5.6 enables developers to easily check for error conditions and code for exceptions by introducing the new MySQL Diagnostics Area and corresponding GET DIAGNOSTICS interface command. The Diagnostic Area can be populated via multiple options and provides 2 kinds of information:Statement - which provides affected row count and number of conditions that occurredCondition - which provides error codes and messages for all conditions that were returned by a previous operation The addressable items for each are: The new GET DIAGNOSTICS command provides a standard interface into the Diagnostics Area and can be used via the CLI or from within application code to easily retrieve and handle the results of the most recent statement execution.  An example of how it is used might be:mysql> DROP TABLE test.no_such_table; ERROR 1051 (42S02): Unknown table 'test.no_such_table' mysql> GET DIAGNOSTICS CONDITION 1 -> @p1 = RETURNED_SQLSTATE, @p2 = MESSAGE_TEXT; mysql> SELECT @p1, @p2; +-------+------------------------------------+| @p1   | @p2                                | +-------+------------------------------------+| 42S02 | Unknown table 'test.no_such_table' | +-------+------------------------------------+ Options for leveraging the MySQL Diagnotics Area and GET DIAGNOSTICS are detailed in the MySQL Docs.While the above is a summary of some of the key developer enabling 5.6 features, it is by no means exhaustive. You can dig deeper into what MySQL 5.6 has to offer by reading this developer zone article or checking out "What's New in MySQL 5.6" in the MySQL docs.BONUS ALERT!  If you are developing on Windows or are considering MySQL as an alternative to SQL Server for your next project, application or shipping product, you should check out the MySQL Installer for Windows.  The installer includes the MySQL 5.6 RC database, all drivers, Visual Studio and Excel plugins, tray monitor and development tools all a single download and GUI installer.   So what are your next steps? Register for Dec. 13 "MySQL 5.6: Building the Next Generation of Web-Based Applications and Services" live web event.  Hurry!  Seats are limited. Download the MySQL 5.6 Release Candidate (look under the Development Releases tab) Provide Feedback <link to http://bugs.mysql.com/> Join the Developer discussion on the MySQL Forums Explore all MySQL Products and Developer Tools As always, thanks for your continued support of MySQL!

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  • Why You Should Attend MySQL Connect, and Register Now

    - by Bertrand Matthelié
    MySQL Connect is taking place on September 29 and 30 in San Francisco. The early bird discount enabling you to save US$ 500 is only running for a few more days, until July 13. Are you still wondering if you should sign up? Here are 10 reasons why you definitely should: Learn from other companies how they tackled similar challenges to the ones you’re facing. Find out what they learned along the way, and how you can save time, money and a lot of troubles by avoiding repeating the same mistakes and applying the best practices they’ve developed. You’ll get the chance to hear from organizations including PayPal, Verizon, Twitter, Facebook, Ticketmaster, Ning, Mozilla, CERN, Yahoo! and more! Don’t miss this unique opportunity to meet the engineers developing and supporting the MySQL products in a single location. You’ll be able to ask them all your questions, which can represent a huge time and money saver. Acquire detailed knowledge about InnoDB, the MySQL Optimizer, High Availability strategies, improving performance and scalability, enhancing security and numerous other topics. You’ll hear it straight "from the horse’s mouth" as well as from other MySQL experts in the ecosystem. Get a better understanding about Oracle’s MySQL strategy and about the MySQL roadmap, so you can better plan where to use the MySQL database and MySQL Cluster for your next web, cloud-based and other applications. Get hands-on experience about improving performance with the MySQL Performance Schema, about using MySQL Utilities, MySQL Cluster and a lot more with eight different Hands-On Labs. Express your ideas, engage into discussions and help influence the MySQL roadmap during Birds-of-a-feather sessions about replication, backup, query optimizations and other topics. Meet partners and learn about third party tools that could be useful in your architecture. Immerse yourself into the MySQL universe and hang out with MySQL experts for two days. The discussions as well as the relationships you will create can be priceless and help you execute on your next projects in a much better and faster way. Register Now to save US$500 by taking advantage of the Early bird discount running until July 13. We’ll have parallel tracks so you should consider sending a few team members to make the most of the event. Are you attending or planning to attend Oracle OpenWorld or JavaOne? You can add MySQL Connect to your registration for only US$100! Finally, it’s always a lot of fun to attend a MySQL conference. The passion and the energy are contagious…and you’ll likely get plenty of new ideas. You will find all information about the program in the MySQL Connect Content Catalog. We look forward to seeing you there! You can also read interviews with Tomas Ulin and Ronald Bradford about MySQL Connect. Sponsorship and exhibit opportunities are still available for the conference. You will find more information here.

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  • Exalogic&ndash;The One Day Installation Challenge

    - by james.bayer
    It’s a really exciting time for the extended WebLogic community as we are enjoying seeing the impressive results of Exalogic deployments.  At Oracle Open World, a lot of people I spoke with came away impressed with the raw performance.  However, Exalogic offers a lot more than just raw performance.  I had the pleasure of working with Ram Sivaram during one of the Exalogic training sessions in Santa Clara.  In this video diary, he shows the Exalogic machine arrive on the shipping dock, get unpacked, wired up, powered on, configured, and installed with a WebLogic Server cluster in just about 10 hours.  I’ve worked with customers in the past that have taken several weeks or longer to get an environment ready after the hardware arrives.  This typically involves many different specialized teams in their organization.  Mohamad Afshar just wrote a great explanation of the benefit of Engineered Systems and contrasting that to the status quo.  Being able to streamline deployment of middleware capacity will have a lot of value for customers shortening time to deployment.  Thanks for the video Ram, you’ve set a high bar, we’ll see if anyone can top your time!  

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  • links for 2010-04-07

    - by Bob Rhubart
    James McGovern: Enterprise Architecture and Social CRM "With a few exceptions, the vast majority of enterprise architects I know spend an awful lot of time focused on internal issues whether it is rationalization, the cloud, storage governance, data center consolidation, creation of reference architectures, portfolio management and other considerations that aren’t even visible to customers. One should ask whether IT can be truly successful if we are busy listening to the business but otherwise are blissfully ignorant towards the customers they serve." -- James McGovern (tags: enterprisearchitecture crm socialcomputing) WRF Benchmark: X6275 Beats Power6 - BestPerf "Oracle's Sun Blade X6275 cluster is 28% faster than the IBM POWER6 cluster on Weather Research and Forecasting (WRF) continental United Status (CONUS) benchmark datasets. The Sun Blade X6275 cluster used a Quad Data Rate (QDR) InfiniBand connection along with Intel compilers and MPI." (tags: oracle sun x6275 benchmarks)

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  • Database Insider Newsletter Helps Oracle Achieve Maggie Award Bid

    - by jenny.gelhausen
    The Database Insider team is honored to have our monthly newsletter help Oracle be nominated as a 2010 Maggie Award finalist. The Maggie Awards, known as the "Oscars" of the periodicals, are recognition of excellence to deserving individuals and companies whose work is deemed "The Best in the West" in a wide variety of publishing categories. The list of 2010 Maggie Award finalists is impressive and includes some past champions - so win or lose, the Database Insider team is thrilled to have helped Oracle achieve this finalist nomination in the category of Best Web E-Newsletter/Trade & Consumer. Thanks to all our faithful readers and subscribers. Haven't seen our newsletter yet? Read the latest Database Insider Newsletter edition. We invite you to subscribe and joins others receiving the Oracle Database Insider Newsletter in their Inbox, click here to register to start receiving your monthly Database Insider newsletter. Under Oracle Communications check the box next to: Oracle Database Insider - All about Oracle Database features and options including news and analysis, reviews, customer stories, events, offers, and more. Monthly. See sample. var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • No VB6 to VS2010 direct upgrade path

    - by Chris Williams
    From the "is this really news?" department... From looking at the currently available versions of 2010, there is no direct upgrade path from VB6 to VS2010. Anyone still using VB6 and wishing to upgrade to VS2010 has two options:  Use the upgrade tool from an earlier version of VS (like 2005 or 2008) and then run the upgrade in VS2010 to get the rest of the way... or rewrite your code. I'll leave it as an exercise to the reader which is the better option. I'd like to take a moment to point out the obvious: A) If you're still using VB6 at this point, you probably don't care about VS2010 compatibility. B) Running your code through 2 upgrade wizards isn't going to result in anything resembling best practices. C) Bemoaning the lack of support in 2010 for a 12 year old version of an extinct programming language helps nobody. This public service announcement is brought to you by the letter C. Thank you.

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  • Silverlight for Everyone!!

    - by subodhnpushpak
    Someone asked me to compare Silverlight / HTML development. I realized that the question can be answered in many ways: Below is the high level comparison between a HTML /JavaScript client and Silverlight client and why silverlight was chosen over HTML / JavaScript client (based on type of users and major functionalities provided): 1. For end users Browser compatibility Silverlight is a plug-in and requires installation first. However, it does provides consistent look and feel across all browsers. For HTML / DHTML, there is a need to tweak JavaScript for each of the browser supported. In fact, tags like <span> and <div> works differently on different browser / version. So, HTML works on most of the systems but also requires lot of efforts coding-wise to adhere to all standards/ browsers / versions. Out of browser support No support in HTML. Third party tools like  Google gears offers some functionalities but there are lots of issues around platform and accessibility. Out of box support for out-of-browser support. provides features like drag and drop onto application surface. Cut and copy paste in HTML HTML is displayed in browser; which, in turn provides facilities for cut copy and paste. Silverlight (specially 4) provides rich features for cut-copy-paste along with full control over what can be cut copy pasted by end users and .advanced features like visual tree printing. Rich user experience HTML can provide some rich experience by use of some JavaScript libraries like JQuery. However, extensive use of JavaScript combined with various versions of browsers and the supported JavaScript makes the solution cumbersome. Silverlight is meant for RIA experience. User data storage on client end In HTML only small amount of data can be stored that too in cookies. In Silverlight large data may be stored, that too in secure way. This increases the response time. Post back In HTML / JavaScript the post back can be stopped by use of AJAX. Extensive use of AJAX can be a bottleneck as browser stack is used for the calls. Both look and feel and data travel over network.                           In Silverlight everything run the client side. Calls are made to server ONLY for data; which also reduces network traffic in long run. 2. For Developers Coding effort HTML / JavaScript can take considerable amount to code if features (requirements) are rich. For AJAX like interfaces; knowledge of third party kits like DOJO / Yahoo UI / JQuery is required which has steep learning curve. ASP .Net coding world revolves mostly along <table> tags for alignments whereas most popular tools provide <div> tags; which requires lots of tweaking. AJAX calls can be a bottlenecks for performance, if the calls are many. In Silverlight; coding is in C#, which is managed code. XAML is also very intuitive and Blend can be used to provide look and feel. Event handling is much clean than in JavaScript. Provides for many clean patterns like MVVM and composable application. Each call to server is asynchronous in silverlight. AJAX is in built into silverlight. Threading can be done at the client side itself to provide for better responsiveness; etc. Debugging Debugging in HTML / JavaScript is difficult. As JavaScript is interpreted; there is NO compile time error handling. Debugging in Silverlight is very helpful. As it is compiled; it provides rich features for both compile time and run time error handling. Multi -targeting browsers HTML / JavaScript have different rendering behaviours in different browsers / and their versions. JavaScript have to be written to sublime the differences in browser behaviours. Silverlight works exactly the same in all browsers and works on almost all popular browser. Multi-targeting desktop No support in HTML / JavaScript Silverlight is very close to WPF. Bot the platform may be easily targeted while maintaining the same source code. Rich toolkit HTML /JavaScript have limited toolkit as controls Silverlight provides a rich set of controls including graphs, audio, video, layout, etc. 3. For Architects Design Patterns Silverlight provides for patterns like MVVM (MVC) and rich (fat)  client architecture. This segregates the "separation of concern" very clearly. Client (silverlight) does what it is expected to do and server does what it is expected of. In HTML / JavaScript world most of the processing is done on the server side. Extensibility Silverlight provides great deal of extensibility as custom controls may be made. Extensibility is NOT restricted by browser but by the plug-in silverlight runs in. HTML / JavaScript works in a certain way and extensibility is generally done on the server side rather than client end. Client side is restricted by the limitations of the browser. Performance Silverlight provides localized storage which may be used for cached data storage. this reduces the response time. As processing can be done on client side itself; there is no need for server round trips. this decreases the round about time. Look and feel of the application is downloaded ONLY initially, afterwards ONLY data is fetched form the server. Security Silverlight is compiled code downloaded as .XAP; As compared to HTML / JavaScript, it provides more secure sandboxed approach. Cross - scripting is inherently prohibited in silverlight by default. If proper guidelines are followed silverlight provides much robust security mechanism as against HTML / JavaScript world. For example; knowing server Address in obfuscated JavaScript is easier than a compressed compiled obfuscated silverlight .XAP file. Some of these like (offline and Canvas support) will be available in HTML5. However, the timelines are not encouraging at all. According to Ian Hickson, editor of the HTML5 specification, the specification to reach the W3C Candidate Recommendation stage during 2012, and W3C Recommendation in the year 2022 or later. see http://en.wikipedia.org/wiki/HTML5 for details. The above is MY opinion. I will love to hear yours; do let me know via comments. Technorati Tags: Silverlight

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  • Oracle WebCenter: Common User Experience Architecture

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  In previous weeks we've provided an overview of Oracle WebCenter and discussed some of the other key goals and this week, we'll focus on how the new release of Oracle WebCenter delivers a Common User Experience Architecture.When Oracle talks about a Common User Experience Architecture, it really focuses on a core set of areas.  First, the way that information is accessed needs to be consistent and extensible so that as requirements change, the applications don't need to be rewritten for every change. Second, this information access layer needs to be securely accessible to any application, site, or any other channel that needs to leverage this information.  Third, there needs to be a consistent presentation layout, Oracle calls it a UI shell, so that all resources can fit together in a useable, productive way.  Fourth, there needs to be a common set of design patterns for how different menus, features, and services fit into this UI Shell for broad and productive usability.  Fifth, there needs to be a set of design patterns for the individual services that plug into this UI shell so that end users can move from one module of the application to another without new learning.  Finally, all of these layers need to be customizable in an easy way that insulates IT from patching and upgrading problems and allows the business owners the agility to quickly change with the market conditions.As Oracle has already announced, we will release our next generation of enterprise applications called Oracle Fusion Applications.  We have thousands of developers building these applications that all had different programming tool experience and UI design experience.  We've educated over 6,000 developers building Oracle Fusion Applications to leverage these Common User Experience Architecture patterns to speed their learning curve of the new Java standards as well as SOA principles to deliver a revolutionary new set of applications.  You could imagine the big challenge with getting all these developers with different backgrounds and different UI design skills to deliver a completely integrated application user experience.  This is why Oracle invested heavily in designing this Common User Experience Architecture, based on Oracle WebCenter and the Oracle Application Development Framework (ADF).  It pulls together the best practices and design patterns that Oracle development required in order to bring Fusion Applications to market and Oracle WebCenter is the user experience layer that all of this is surfaced through.  In this way, customers can quickly brand a deployment for new partnerships without having to redevelop a new site.  Or they can quickly add new options to the UI Shell to enable their line of business managers to quickly adapt to a new competitive product.  And with the core integration of the activities to produce a Business Activity Stream, customers are able to stay on top of all their key business actions when they happen as they happen and more importantly, the system can recommend actions or resources to help act on these activities.And we've authored this whole set of design patterns for Oracle development to take advantage of in delivering Fusion Applications.  We're also applying these design patterns to our existing eBusiness Suite, Peoplesoft, Siebel, and JD Edwards applications so that they can tie in the exact same way that Fusion Applications has been brought together.  This will provide customers with a complete Common User Experience Architecture for their entire ecosystem of applications within their enterprise whether they are from Oracle, another vender, or custom built applications. And this is all provided in the new release of Oracle WebCenter.  These design patterns cover elements around delivering a complete, aggregated menu of all the capabilities that their role allows independent of which application they are trying to access.   It means that as they move from one application to another, they will have a consistent user experience.  And if they are using an Oracle application, any customizations that are made to the application are preserved and managed through upgrades and patches.Be sure to check back this week as we share more information and resources on Oracle's Common User Experience Architecture.

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  • Oracle Tutor: Create Accessible Content for the Disabled Community

    - by emily.chorba(at)oracle.com
    For many reasons--legal, business, and ethical--Oracle recognizes the need for its applications, and our customers' and partners' products built with our tools, to be usable by the disabled community. The following features of Tutor Author and Publisher software facilitate the creation of accessible HTML content for the disabled community.TablesThe following formatting guidelines will ensure that Tutor documents containing tables will be accessible once they are converted to HTML.• Determine whether a table is a "data table" or whether you are using a table simply for formatting. If it's a data table, you must use a heading for each column, and you should format this heading row as "table heading" style and select Table > Heading Rows Repeat.• For non data tables, it is not necessary to include a heading row.GraphicsTo create accessible graphics, add a caption to the graphic. In Microsoft Office 2000 and greater, right-click on the graphic and select Format Picture > Web (tab) > Alternative Text or select the graphic then Format > Picture > Web (tab) Alternative Text. Enter the appropriate information in the dialog box.When a document containing a graphic with alternative text is converted to HTML by Tutor, the HTML document will contain the appropriate accessibility information.Javascript elementsThe tabbed format and other javascript elements in the HTML version of the Tutor documents may not be accessible to all users. A link to an accessible/printable version of the document is available in the upper right corner of all Tutor documents.Repetitive dataIf repetitive data such as the distribution section and the ownership section are causing accessibility issues with your Tutor documents, you can insert a bookmark in the appropriate location of the document, and, when the document is converted to HTML, the bookmark will be converted to an A NAME reference (also known as an internal link). With this reference, you can create a link in Header.txt that can be prepended to each Tutor document that allows the user to bypass repetitive sections. Tutor and Oracle ApplicationsRegarding accessibility, please check Oracle's website on accessibility http://www.oracle.com/accessibility/ to find out what version of E-Business Suite is certified to work with screen readers. Oracle Tutor 11.5.6A and greater works with screen readers such as JAWS.There is no certification between Oracle Tutor and Oracle Applications because there are no related dependencies. It doesn't matter which version of the Oracle Applications you are running. Therefore, it is possible to use Oracle Tutor with earlier versions of Oracle Applications.Oracle Business Process Converter and Oracle ApplicationsOracle Business Process Converter (OBPC) converts Visio, XPDL, and Tutor models to Oracle Business Process Architect and Oracle Business Process Management. The OBPC is one of a collection of plugins to Oracle JDeveloper. Please see the VPAT as the same considerations apply.Learn MoreFor more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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  • Oracle E-Business Suite 12 Certified on Oracle Linux 6 (x86-64)

    - by John Abraham
    Oracle E-Business Suite Release 12 (12.1.1 and higher) is now certified on 64-bit Oracle Linux 6 with the Unbreakable Enterprise Kernel (UEK). New installations of the E-Business Suite R12 on this OS require version 12.1.1 or higher. Cloning of existing 12.1 Linux environments to this new OS is also certified using the standard Rapid Clone process. There are specific requirements to upgrade technology components such as the Oracle Database (to 11.2.0.3) and Fusion Middleware as necessary for use on Oracle Linux 6. These and other requirements are noted in the Installation and Upgrade Notes (IUN) below. Certification for other Linux distros still underway Certifications of Release 12 with 32-bit Oracle Linux 6, 32-bit and 64-bit Red Hat Enterprise Linux (RHEL) 6 and the Red Hat default kernel are in progress. References Oracle E-Business Suite Installation and Upgrade Notes Release 12 (12.1.1) for Linux x86-64 (My Oracle Support Document 761566.1) Cloning Oracle Applications Release 12 with Rapid Clone (My Oracle Support Document 406982.1) Interoperability Notes Oracle E-Business Suite Release 12 with Oracle Database 11g Release 2 (11.2.0) (My Oracle Support Document 1058763.1) Oracle Linux website

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  • Vorsprung für Partner – auch beim Support

    - by Alliances & Channels Redaktion
    Solider Support ist für Oracle eine Selbstverständlichkeit, das ist nichts Neues. Aber wussten Sie auch, dass Oracle Support für Partner besondere Konditionen und Tools anbietet? Der Weg dorthin ist ganz einfach: Loggen Sie sich in das OPN-Portal ein. Über den Klickpfad „Partner with Oracle“, „Get startet“, „Levels and Benefits“ und „View all benefits“ gelangen Sie zu einer Übersicht, welches Level welche Support Benefits mit sich bringt. Als Partner erhalten Sie eine eigene Oracle Partner SI Nummer, sprich einen Support Identifier, der den Zugriff auf die Wissensdatenbank, technische Unterlagen, den Patch Download Bereich und verschiedene Communities im Support Portal „My Oracle Support“ eröffnet. Zudem haben Sie selbstverständlich die Möglichkeit, Service Request (SR) Pakete zu kaufen. Je nach Partner Level verfügen Sie über eine bestimmte Menge an freien Service Requests. Deren Zahl können Sie mit jeder weiteren Spezialisierung vermehren. Und: Beim Support-Einkauf für den Eigenbedarf erhalten unsere Partner einen Preisnachlass. Ein Blick ins OPN-Portal lohnt sich also auch in Support-Fragen!

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