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  • Skype support and dead parrot sketches

    - by Greg Low
    We as an industry have a lot to answer for. One thing is the level of support provided for users. Here's the conversation I'm having with Skype right now. It feels like being in a Monty Python skit. I was really hoping that when Microsoft purchased Skype that things might improve. 8:33:44 PM greglowInitial Question/Comment: Subscriptions (Unlimited Country, Unlimited Europe, Unlimited Region, Unlimited World)8:33:44 PM SystemThank you for contacting Skype Customer Support!8:33:49 PM SystemDonna Faye has joined this session!8:33:50 PM SystemConnected with Donna Faye8:33:50 PM SystemThank you for contacting Skype Customer Support!8:33:54 PM SystemPlease hold for the next available Live Support Agent.8:33:59 PM Donna FayeHello! Welcome to Skype Live Support! My name is Donna L. How may I help you?8:34:09 PM greglowI've got a subscription (skypename greglow)8:34:21 PM greglowIt's set to auto-renew8:34:45 PM greglowWhy have I been getting messages about my Skype number expiring, if it's set to renew automatically8:34:54 PM greglowand has recently renewed automatically8:35:09 PM Donna FayeThank you for the information.8:35:29 PM Donna FayeTo better assist you may I know your Skype name, please?8:35:37 PM greglowgreglow8:35:44 PM Donna FayeThank you.8:36:14 PM Donna FayeI understand your concern that you receive an email notification stating that your calling subscription will about to expire. Am I right?8:36:43 PM greglowNo, I got an email telling me that one of my Skype numbers was going to expire8:37:08 PM greglowWhen I went to the website, it said it was part of the subscription and the subscription was set to auto-renew8:37:18 PM greglowThe subscription auto-renewed on Oct XXth8:37:24 PM greglowBut the number still expired8:37:43 PM greglowWhen I logged on today, it said that the number had expired and that I had 52 days left to reactivate it8:37:58 PM greglowI did that but am trying to understand why that happens at all8:38:36 PM greglowWhy do you expire numbers that are part of auto-renewing subscriptions?8:39:49 PM Donna FayeUpon checking your account, your calling subscription link to three Online Numbers.8:39:55 PM greglowcorrect8:40:10 PM greglowbut until an hour or so ago, one of them had expired. why?8:40:54 PM Donna FayeLet me explain to you that now Online Number are detach to a calling subscription unlike before it was attach to the calling subscription so therefore each Online Number will recur individually.8:41:29 PM Donna FayeUpon checking your account it shows that all your Online Number will expire on October XX, 20138:41:44 PM Donna FayeIf you don't want to be charged again for you can cancel it anytime.8:41:59 PM greglowI have set it to charge automatically8:42:06 PM greglowso why do the numbers expire?8:42:32 PM Donna FayeNo they are not expired they are all active.8:42:33 PM greglowif there is an automatic payment set up, why does anything expire?8:42:52 PM greglowyes, but one of them was expired, and I only fixed it a few hours ago8:43:07 PM greglowI'm trying to understand why it expired8:44:54 PM Donna FayeThe email you got just notify you that you should have good enough funding source of your calling subscription and Online Number in order for this to recur.8:45:12 PM greglowAgreed. I did that but the number still expired. Why?8:45:38 PM Donna FayeHowever do not worry on this hence all Online Number are active and not expired.8:45:41 PM greglowWhen I logged on today it said that the number had expired and that I had 52 days left to reactivate it. Why did that happen?8:46:14 PM Donna FayeMay I know the Online Number you are pertaining, please?The number that had expired was (07) XXXX XXXX (Australia)8:49:19 PM Donna FayeOkay, do not worry on this Online Number because this will expire on October XX, 2013.8:49:38 PM Donna FayeThank you for all the information.8:49:46 PM greglowI understand that it won't expire now until next year. I'm trying to understand why it stopped working this time8:49:51 PM greglowso I can avoid that next time8:50:39 PM Donna FayeWhat do yo stop working, you mean that Online Number is unable to be reach out?8:50:59 PM Donna Faye*what do you mean by stop working8:51:18 PM greglowThe Skype number +61 7 XXXX XXXX stopped working because it expired8:51:32 PM Donna FayeNo, this into expired.8:51:34 PM greglowI'm trying to understand why it expired8:51:50 PM greglowSorry I don't follow "this into expired"8:52:39 PM Donna FayeLet me inform you that this Online Number is not expired.8:52:54 PM Donna FayePlease disregard the notification you see on your Skype account.8:53:02 PM greglowSorry, this is getting very frustrating. I already told you I fixed it today. I want to know why it happened.8:53:20 PM Donna FayeHence I can rest assured you that this is active until October XX, 2013.8:53:21 PM greglowSo I can avoid it happening again, on this account, or on our other accounts8:53:34 PM greglowCan I speak to someone who really understands this please?Donna FayeSkype send a notification to Skype users for their Skype product in order for them to be aware the expiration of your product however your Online Number still active on your account hence when your calling subscription Unlimited World recur your Online Number also recur. 8:57:59 PM Donna Faye I do apologize for this matter, please allow me to resolve this issue for you. 9:02:48 PM greglow My question is still the same: if it's set to auto-pay, why did it expire? 9:03:50 PM greglow Why did it stop working? Why did I have to "reactivate" it? 9:04:08 PM greglow Why didn't it just keep working if it's set to auto-pay? 9:04:30 PM greglow This isn't a difficult concept 9:04:34 PM Donna Faye Let me clarify to you that this is not the really expired what is emphasizing on this is when you don't have good enough funding source when you calling subscription recur the Online Number will possibly expired but seem that you have a good funding source then this will continue until 2013. 9:05:10 PM greglow When I logged on today, it was not working, and your website said it had expired and that I had 52 days left to reactivate it 9:05:17 PM greglow Why?and so on, and so on, and so on.... 

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  • Possible to use screen lock as timeout? [duplicate]

    - by Alex
    This question already has an answer here: Any app that tells me to take regular breaks from working? 3 answers What I'd like to do is lock the screen and have it wait a set amount of time (eg 20 mins) before it lets me log back in - so I make myself to have a break from the computer. Is it possible to do this? Thanks EDIT: Thanks for the suggestions - but I don't actually want something to remind me to take scheduled breaks. More something I can click when I realise I'm getting distracted and it'll immediately lock the screen for a fixed amount of time. Or even just lock screen if I can find a way to stop it letting me log in for 20 mins or so.

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  • Gradient a Parallelogram

    - by nuclearpenguin
    I'm working in JavaScript drawing on a canvas, and have four coordinates to draw a parallelogram, called A, B, C, and D starting from the top-left, top-right, bottom-left, and bottom right, respectively. An example of some coordinates might be: A: (3, 3) B: (4, 3) C: (1, 0) D: (2, 0) I can draw the parallelogram just fine, but I would like to fill it in with a gradient. I want the gradient to fill in from left to right, but matching the angle of the shape. The library I use (CAKE) requires a start and stop coordinate for the gradient. My stop and start would be somewhere half way between A and C, and end somewhere half way between B and D. Of course, it is not simply EXACTLY half way because the angles at A, B, C, and D are not right angles. So given this information (the coordinates), how to I find the point on the line A - C to start, and the point on the line B - D to stop? Remember, I'm doing this in JavaScript, so I have some good Math tools at my disposal for calculation.

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  • Plot smooth line with PyPlot

    - by Paul
    I've got the following simple script that plots a graph: import matplotlib.pyplot as plt import numpy as np T = np.array([6, 7, 8, 9, 10, 11, 12]) power = np.array([1.53E+03, 5.92E+02, 2.04E+02, 7.24E+01, 2.72E+01, 1.10E+01, 4.70E+00]) plt.plot(T,power) plt.show() As it is now, the line goes straight from point to point which looks ok, but could be better in my opinion. What I want is to smooth the line between the points. In Gnuplot I would have plotted with smooth cplines. Is there an easy way to do this in PyPlot? I've found some tutorials, but they all seem rather complex.

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  • Correct Rotation and Translation with a 4x4 matrix

    - by sFuller
    I am using a 4x4 matrix to transform verts in a shader. I multiply an identity matrix by a rotation matrix by a translation matrix. I am trying to first rotate the verts and then translate them, however in my result, it appears that the verts are being transformed and then rotated. My matrix looks something like this: m00 m01 m02 tx m10 m11 m12 ty m20 m21 m22 tz --- --- --- 1 I am not using OpenGL's fixed function pipeline, I am multiplying matrices on the client side, and uploading the matrix to a GLSL shader. If it helps, I am using my own matrix multiplication code, but I have recreated this problem using matrices on my graphing calculator, so I don't believe my matrix code has errors.. I'll include a visual aid if needed.

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  • Encrypting and decrypting single file with master password and passphrase

    - by Iori
    Last night my system shutdown unexpectedly and when i restart it, it gave me superblock error. will then i fixed a little but. i was able to retrive my encrypted files which i encrypted my pgp public key but i was not able to retrive my private key or public key now i have ecrypted file which cannot be open because i have lost my private key. is there any way that i can encrypt my file by providing only master password and passphrase and no physical key or private key and when i am on another computer i can easily open it my same master password and passphrase. Thanks in advance

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  • Storing website hierarchy in Sql Server 2008

    - by Mika Kolari
    I want to store website page hierarchy in a table. What I would like to achieve is efficiently 1) resolve (last valid) item by path (e.g. "/blogs/programming/tags/asp.net,sql-server", "/blogs/programming/hello-world" ) 2) get ancestor items for breadcrump 3) edit an item without updating the whole tree of children, grand children etc. Because of the 3rd point I thought the table could be like ITEM id type slug title parentId 1 area blogs Blogs 2 blog programming Programming blog 1 3 tagsearch tags 2 4 post hello-world Hello World! 2 Could I use Sql Server's hierarchyid type somehow (especially point 1, "/blogs/programming/tags" is the last valid item)? Tree depth would usually be around 3-4. What would be the best way to achieve all this?

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  • Translating error messages from an external API?

    - by Jan Fabry
    If I am localizing a piece of software that uses an external API, how should I handle error messages that originate in this API? I do not control the API, I only consume it. The error responses are not very structured: some contain error codes, some contain verbose details in the text, others almost nothing. Some errors can be fixed by the user (incorrect configuration), some are caused by the external service (server overload), some could be caused by a bug in my software (of course, this would be very unlikely...). I would like to provide a smooth experience to my end-users, so they know what went wrong and what they can do to fix it. What is the best strategy to use here? (This is a generalization of a question from the WordPress Stack Exchange. I thought it would be worth re-asking here, because it is not limited to WordPress plugins.)

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  • UIAlertView crashing on undocumented method

    - by morticae
    Our app has been crashing with a frequency of roughly 1 in 1,500 launches due to a bug that is proving elusive. The relevant portion of the stack trace is included. It's being fired as a callback so I have no reference for where it's occurring in my own code. It looks like what's going on is there is a UIViewAnimationState object that is calling UIAlertView's private method (_popoutAnimationDidStop:finished:). Only problem is, it appears the UIAlertView has been dealloced by this point. I don't do anything weird with alert views. I throw them up, and I wait for user input. They are all shown before being released. Anyone encountered this? At this point, I'm leaning toward it being an Apple bug. Thread 0 Crashed: 0 libobjc.A.dylib 0x3138cec0 objc_msgSend + 24 1 UIKit 0x326258c4 -[UIAlertView(Private) _popoutAnimationDidStop:finished:] 2 UIKit 0x324fad70 -[UIViewAnimationState sendDelegateAnimationDidStop:finished:] 3 UIKit 0x324fac08 -[UIViewAnimationState animationDidStop:finished:] 4 QuartzCore 0x311db05c run_animation_cal lbacks

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  • Adding AllowPartiallyTrustedCallersAttribute To Paypal ASP.NET SDK

    - by snwr
    Currently, I cannot use Paypal Pro on my host (GoDaddy) because it requires Full trust level. After digging in Google, it seems a workaround is possible by adding AllowPartiallyTrustedCallersAttribute to the Paypal assembly. I have seen code samples that use AllowPartiallyTrustedCallersAttribute in their AssemblyInfo.cs file, however, I've yet to run into a code example that also happens to be using PayPal. My question is where should the AllowPartiallyTrustedCallersAttribute be added in my project if my objective is to make the PayPal assembly work? I have tried adding it to my AssemblyInfo.cs for the project that contains the entire website, but I have not been successful. At this point, any insight or shot in the dark would be greatly appreciated. Even if someone could point me in the general direction of some documentation I would be grateful. AllowPartiallyTrustedCallersAttribute Reference: http://msdn.microsoft.com/en-us/library/system.security.allowpartiallytrustedcallersattribute.aspx

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  • Agile bug fixing - what's the preferred process for testing?

    - by Andrew Stephens
    When a bug is fixed, the dev set its status to "resolved" and the bug is reassigned back to the person that created it. In our case this is usually the product owner - we don't have dedicated testers. But what's a good process for controlling how/when the PO tests the software? Should he be given the latest build after each bug is resolved/checked-in? Or what about every morning? Or should he only receive a build at (or close to) the end of the iteration, to include all of that iteration's new functionality and bug fixes? We are using TFS by the way.

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  • Using TortoiseHg to push to a authenticated git repository

    - by Nathan Palmer
    I'm trying to push a changeset from a local Mercurial repository created with TortoiseHg to a remote Git repository. I have hg-git installed and configured and it will pull just fine. But when I run the push it gives me this Command hg push git+ssh://git@dummyrepo:username/repo.git Result pushing to git+ssh://git@dummyrepo:username/repo.git importing Hg objects into Git creating and sending data abort: the remote end hung up unexpectedly There are several things I've done to get to this point. But I'm hoping to resolve this last thing because I find TortoiseHg to be much easier to work with than any of the Git tools out there (for windows.) Installed TortoiseHg Pulled down the hg-git from http://bitbucket.org/durin42/hg-git/ Configured mercurial.ini to point to the hg-git library Pulled down dulwich source from git://git.samba.org/jelmer/dulwich.git Compiled dulwich and put it into library.zip for TortoiseHg Configured TortoiseHg to use TortoisePlink.exe for ssh Added my private key to Pageant Any ideas what I could be missing?

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  • Creating an installer with WPF forms, packaged files and custom setup actions in C#

    - by RodH257
    I'm trying to create a way of deploying a set of tools (which are add-ins to 3rd party software) to my users. I would like to do the following: User Enters Serial Dlls in their directory structure is extracted to program files a file is copied to a location in ProgramData (this registers my add-ins to the 3rd party application) Online activation for software is performed Can anyone point me into the right direction for this? I had a look at deployment projects in Visual Studio but I'm not sure if they are what I'm after. Main problem is they are ugly, I would like to have a nice WPF installer, and have a more custom experience. But I guess that can be traded off if its going to make things easier. I was thinking, I could just make my own C# project that extracts the files, but I have no idea how to package them up and extract them all as part of one download (like the MSI files that the deployment projects create). Can anyone point me in the right direction?

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  • When is a 'core' library a bad idea?

    - by Alex Angas
    When developing software, I often have a centralised 'core' library containing handy code that can be shared and referenced by different projects. Examples: a set of functions to manipulate strings commonly used regular expressions common deployment code However some of my colleagues seem to be turning away from this approach. They have concerns such as the maintenance overhead of retesting code used by many projects once a bug is fixed. Now I'm reconsidering when I should be doing this. What are the issues that make using a 'core' library a bad idea?

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  • kubuntu wallpaper settings disappear

    - by Jess H. Brewer
    To render my system useable after upgrading to 11.10, I had to abandon gnome and install the KDE window manager. This is mostly fine, but the desktop wallpaper slideshow works for a few minutes and then gets reset to the default (fixed kubuntu splash background). I can start up the slideshow again by right-clicking on the background and re-entering all the Desktop Settings, but then it just disappears again after a while. What could be causing this? Oops!   What I failed to realize was that KDE apparently uses an independent wallpaper setting for each desktop. I have 12, so some were set to the slideshow but others were still set to the default. Being accustomed to one common wallpaper setting for all desktops, I misinterpreted this as a global reset. Sorry!

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  • Getting 'error while loading shared libraries' when using -L to specifically find the library.

    - by e5
    I've been trying to solve this for a few hours now. I am compiling some c files using gcc. The files require libpbc, so I am using the -L flag to point gcc at the directory which contains libpbc.so.1. The code compiles without error yet when I attempt to run it I get the following error message: ./example.out: error while loading shared libraries: libpbc.so.1: cannot open shared object file: No such file or directory Looking at similar questions this error message seems to indicate that gcc can't find libpbc.so.1. I know gcc sees libpbc.so.1 because when I rename libpbc.so.1 to something else it fails to compile. I am using -L to point to the directory which contains libpbc.so.1. Not sure what next steps I can take to figure this out. Would appreciate any ideas. What does this error message mean exactly?

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  • Problem creating PostGIS template database

    - by omat
    I am trying to build a template geographic database for PostGIS (1.5) on Mac OS X Snow Leopard (10.6) for my GeoDjango application. I am following: http://docs.djangoproject.com/en/dev/ref/contrib/gis/install/#creating-a-spatial-database-template-for-postgis I've managed to come up to the point where the provided postgis.sql should be run (i.e. psql -d template_postgis -f $POSTGIS_SQL_PATH/postgis.sql) At that point I am getting an error at the first SQL statement that is tried to be run. When I try that on the psql prompt the result is as follows: template_postgis=# CREATE OR REPLACE FUNCTION st_spheroid_in(cstring) RETURNS spheroid AS '/usr/local/pgsql/lib/postgis-1.5','ellipsoid_in' LANGUAGE 'C' IMMUTABLE STRICT; NOTICE: type "spheroid" is not yet defined DETAIL: Creating a shell type definition. ERROR: could not load library "/usr/local/pgsql/lib/postgis-1.5.so": dlopen(/usr/local/pgsql/lib/postgis-1.5.so, 10): Symbol not found: _DatumGetFloat4 Referenced from: /usr/local/pgsql/lib/postgis-1.5.so Expected in: /opt/local/lib/postgresql83/bin/postgres in /usr/local/pgsql/lib/postgis1.5.so Any ideas what might have been messed up?

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  • Fixing Broken Links to Entries on This Blog

    - by Shay Shmeltzer
    I just found out that some built in redirects that were in place on the Oracle Blogging platform were removed, and as a result there is a good chance that if you were directed to an entry on this blog that is a bit older you'll get a 404 error. Luckily there is a simple URL hack that you can use to fix this - switch the "year/month" part for "entry" and then remove the ".html" from the URL. So for example instead of :  https://blogs.oracle.com/shay/2010/10/passing_parameters_to_adf_appl.html use: https://blogs.oracle.com/shay/entry/passing_parameters_to_adf_appl I fixed the links on my "Archives" page so you can also look for the entry by title there. Sorry for any inconvenience.

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  • an example of schrödinbug?

    - by Pacerier
    This wiki page tells : A schrödinbug is a bug that manifests only after someone reading source code or using the program in an unusual way notices that it never should have worked in the first place, at which point the program promptly stops working for everybody until fixed. The Jargon File adds: "Though... this sounds impossible, it happens; some programs have harbored latent schrödinbugs for years." I've no idea what they are talking about. Can someone provide an example of how it is like (like with a fictional situation)?

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  • Groups page is blank in SharePoint 2010 [migrated]

    - by Murali Ramakrishnan
    Sometimes it's very confusing how Sharepoint 2010 group creation works Here's a scenario we have been facing from a long time wrt groups in SharePoint 2010 We had requirement of creating a two custom groups followed by creating a custom site through programmatically, For the most case the scenario works as how it is excepted to work. but, out of 1/100 site creation process the groups creation fails, which means we were able to access the group and users associated with it through programmatically. but, when it comes to UI stand point if you try to access the specific group page from the site permissions page - SharePoint returns a BLANK WHITE Page... BLANK WHITE Page... nothing else... Ain't is this a Sharepoint 2010 issue. or anybody had this problem and fixed it. Kindly share your thoughts

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  • Build Controller status Unavailable issue in TFS2010

    - by jehan
    I ran into this problem few days back, I was not able to run the builds because the Build Controller was showing Status as Unavailable. It was showing the below exception: There was no endpoint listening at http://fullmachinename:9191/Build/v3.0/Services/Controller/2 that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. After trying out few things, I looked at below Build Service Properties.   Then, I did below modifications to the Build Services Properties: 1)      Changed the Local Build Service Endpoint(incoming) from http://machinename.domain.com:9191 to http://machinename:9191 2)      Changed the Connect to Team Project Collection (outgoing) from localhost to machine name. http://localhost:8080/tfs/defaultCollection to http://machinename:8080/tfs/DefaultCollection   After that Started the Build Services and it fixed the issue, the Build Controller was showing Available Status and was able to run the builds.

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  • Google maps nearest points avoiding rivers / by itinerary

    - by Karl Lacroix
    Here is the deal : I need to find the closest points from a point with a radius. For example, I need to get all the points in a 15 km radius. Thats easy with Google Maps Radius and all the examples on the web ;) The problem is that from my office, a point is under the 15km radius, but it's on the other side of a river, so the car itinerary is about 30 km (using a bridge)! Is there a simple solution to exclude those points or to calculate by intineraries ? I supposed that I'll need to calculate all itineraries with returned points? DirectionsRequest API? Thanks! :)

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