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  • Oracle Desktop Virtualization Press Release

    - by [email protected]
    Even though Oracle has introduced new products (HW and SW) and pricing, and part numbers, modified licensing, and an EVP and an SVP have discussed openly where Oracle is going with Virtualization,  you may still have heard from "the other guys' that Oracle isn't going to be keeping the legacy Sun 'Desktop' portfolio.  I think that has soundly been addressed by the press release this morning.  Click here for the release.This is a great way to kick off Oracle's New (fiscal) Year.  As there are more announcements coming - I'll just say "Enjoy!, and "Stay Tuned".

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  • New Oracle Tutor Class: Create Procedures and Support Documents

    - by [email protected]
    Offered by Oracle University Course Code D66797GC10 July 14-16, 2010 in Chicago, IL This three day Instructor Led class is only US$ 2,250 Oracle® Tutor provides organizations with a powerful pair of applications to develop, deploy, and maintain employee business process documentation. Tutor includes a repository of prewritten process, procedure, and support documents that can be readily modified to reflect your company's unique business processes. The result is a set of job-role specific desk manuals that are easy to update and deploy online. Use Tutor to create content to: Implement new business applications Document for any regulatory compliance initiative Turn every desk into a self service reference center Increase employee productivity The primary challenge for companies faced with documenting policies, processes, and procedures is to realize that they can do this documentation in-house, with existing resources, using Oracle Tutor. Process documentation is a critical success component when implementing or upgrading to a new business application and for supporting corporate governance or other regulatory compliance initiatives. There are over 1000 Oracle Tutor customers worldwide that have used Tutor to create, distribute, and maintain their business procedures. This is easily accomplished because of Tutor's: Ease of use by those who have to write procedures (Microsoft Word based authoring) Ease of company-wide implementation (complex document management activities are centralized) Ease of use by workers who have to follow the procedures (play script format) Ease of access by remote workers (web-enabled) This course is an introduction to the Oracle Tutor suite of products. It focuses on the process documentation feature set of the Tutor applications. Participants will learn about writing procedures and maintaining these particular process document types, all using the Tutor method. Audience Business Analysts End Users Functional Implementer Project Manager Sales Consultants Security Compliance Auditors User Adoption Consultants Prerequisites No Prerequisite Courses strong working knowledge of MS Windows strong working knowledge of MS Word (2007) Objectives • Provide your organization with the next steps to implement the Tutor procedure writing method and system in your organization • Use the Tutor Author application to write employee focused process documents (procedures, instructions, references, process maps) • Use the Tutor Publisher application to create impact analysis reports, Employee Desk Manuals, and Owner Manuals Web site on OU Link to a PDF of the class summary Oracle University Training Centre - Chicago Emily Chorba Product Manager for Oracle Tutor

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  • Oracle Announces Oracle Insurance Policy Administration for Life and Annuity 9.4

    - by helen.pitts(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Today's global insurers require the ability to provide higher levels of service and quickly bring to market life insurance and annuity products that not only help them stand out from the competition, but also stay current with local legislation. To succeed, they require agile and flexible core systems that enable them to meet the unique localization requirements of the markets in which they operate, whether in North America, Asia Pacific or the Pan-European Region. The release of Oracle Insurance Policy Administration for Life and Annuity 9.4, announced today, helps insurers meet this need with expanded international market capabilities that enable them to reduce risk and profitably compete wherever their business takes them. It offers expanded multi-language along with unit-linked product and fund processing capabilities that enable regional and global insurers to rapidly configure and deliver localized products – along with providing better service for end users through a single policy admin solution. Key enhancements include: Kanji/Kana language support, pre-defined content, and imperial date processing for the Japanese market New localization flexibility for configuring and managing international mailing addresses along with regional variations for client information Enhanced capability to calculate unit-linked pricing and valuation, in addition to market-based processing and pre-configured unit linked content Expanded role-based security and masking capability to further protect sensitive customer data Enhanced capability to restrict processing specified activities based on time of day and user role, reducing exposure to market timing risks Further capability to eliminate duplicate client records, helping to reduce underwriting risks and enhance servicing through a single view of the client "The ability to leverage a single, rules-driven policy administration system for multiple global operation centers can help insurers realize significant improvements in speed to market, customer service, compliance with regional regulations, and consolidation efforts,” noted Celent's Craig Weber, senior vice president, Insurance. “We believe such initiatives are necessary to help the industry address service and distribution imperatives." Helping our customers meet these mission-critical business imperatives is a key objective for Oracle Insurance. Active, ongoing dialogue with our customers is an important part of the process to help understand how our solutions are and can continue to help them achieve success in the marketplace. I had the opportunity to meet with several of our insurance customers at the Oracle Insurance Policy Administration Client Advisory Board meeting last week in Philadelphia, Penn. (View photos on the Oracle Insurance Facebook page.)   It was a great forum for Oracle Insurance and our clients. Discussion centered on the latest business and IT trends, with opportunities to learn more about the latest release of Oracle Insurance Policy Administration for Life and Annuity and other Oracle Insurance solutions such as data warehousing / business intelligence, while exchanging best practices for product innovation and servicing customers and sales channels. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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  • Oracle TechCast Live: "MySQL 5.5 Does Windows"

    - by bertrand.matthelie(at)oracle.com
    @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }div.Section1 { page: Section1; } Interested in MySQL on Windows? Join our next Oracle TechCast Live on Tuesday January 11th at 10.00 am PT! MySQL Product Manager Mike Frank will then tell you all about the major MySQL 5.5 performance gains on Windows.   In case you're not familiar with the Oracle TechCast Live events, they're akin to online "fireside chats" with experts about new tools, technologies and trends in application development. They also include live Q&A sessions, and you can ask questions via Twitter & Facebook. You can check out a few archived sessions here.   Get ready to ask your questions to Mike!   We hope many of you will join.

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  • Unleash AutoVue on Your Unmanaged Data

    - by [email protected]
    Over the years, I've spoken to hundreds of customers who use AutoVue to collaborate on their "managed" data stored in content management systems, product lifecycle management systems, etc. via our many integrations. Through these conversations I've also learned a harsh reality - we will never fully move away from unmanaged data (desktops, file servers, emails, etc). If you use AutoVue today you already know that even if your primary use is viewing content stored in a content management system, you can still open files stored locally on your computer. But did you know that AutoVue actually has - built-in - a great solution for viewing, printing and redlining your data stored on file servers? Using the 'Server protocol' you can point AutoVue directly to a top-level location on any networked file server and provide your users with a link or shortcut to access an interface similar to the sample page shown below. Many customers link to pages just like this one from their internal company intranets. Through this webpage, users can easily search and browse through file server data with a 'click-and-view' interface to find the specific image, document, drawing or model they're looking for. Any markups created on a document will be accessible to everyone else viewing that document and of course real-time collaboration is supported as well. Customers on maintenance can consult the AutoVue Admin guide or My Oracle Support Doc ID 753018.1 for an introduction to the server protocol. Contact your local AutoVue Solutions Consultant for help setting up the sample shown above.

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  • Catch Up on Your Reading

    - by [email protected]
    AutoVue 20.0 was a major release which included many new features and enhancements. We eagerly shared the news with members of the media, who in turn wrote about AutoVue enterprise visualization in various online articles. Here is a summary of the articles featuring AutoVue 20.0. Happy reading! Oracle Unveils AutoVue 20.0 Desktop Engineering; April 5, 2010 Oracle Upgrades Document Visualization Tool Managing Automation; April 5, 2010 Oracle's AutoVue 20.0 Enhances Visual Document Collaboration CMS Wire; April 6, 2010 Oracle Turns Attention to Project and Document Management Channel Insider; April 7, 2010 Oracle Unveils AutoVue 20.0 Database Trends and Applications; April 7, 2010

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  • Installing Multiple OWB Patches

    - by [email protected]
    When an OUBI bug requires a fix to the Oracle Warehouse Builder (OWB) code, the fix is delivered as an MDL export file that will need to be imported and deployed in OWB. If more than one bug is being patched, then a recent question came in that asked if it would be possible to import one after the next, and then do the deploy steps once? The answer is Yes, all of the imports can be done before any of objects are deployed. Once all of the objects have been deployed, then the TCL scripts that need to be rerun can be run, and then the objects that were changed can be deployed. The order that the MDL files are loaded does not matter unless the same object is in two or more MDL files. In that case, the latest MDL file should be loaded last. For example, if two MDL files both contain changes to the SPLMAP_F_RECENT_CREW mapping, and one was created on January 2, 2009 and the second one was created on March 14, 2009, then the January 2 file should be loaded first and the March 14 file should be loaded second. Note that if the MDL files are always loaded in the order that they were created by Release Services, then this will work correctly.

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  • CUSTOMER INSIGHT, Trend, Modelli e Tecnologie di Successo nel CRM di ultima generazione

    - by antonella.buonagurio(at)oracle.com
    Il CRM è una necessità sia per le grandi realtà aziendali che per le medie imprese, che hanno una crescente necessità di dati, informazioni, intelligence sui loro clienti. Molte realtà hanno sviluppato al loro interno sistemi di CRM ad hoc, ma, non avendo l'informatica nel loro DNA, hanno impiegato molto tempo su aspetti tecnici ed operativi piuttosto che sull'interpretazione, elaborazione e riflessione dei dati raccolti. Per maggiori informazioni e visionare l'agenda dell'evento clicca qui

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  • And What's Your Brand Worth? ...anything?

    - by [email protected]
    100 Best Global Brands from Business Week Story: The Great Trust Offensive Slide Show: Top Brands 2009 Methodology: Picking the Winners The recession has presented marketing executives around the world with the toughest test of their careers. Some brands have prospered amid the hard times--or at least held their own. Others have slipped a surprising number of places on our ninth annual ranking, compiled by consultancy Interbrand. But for seven brands, impressive performances saw them race up the charts to take their place on this year's list. Here are the numbers behind the rankings Rank 2009 Rank 2008 Employer 2009 Brand value($millions) 2008 Brand value($millions) Percent change(%) Country of Ownership 1 1 Coca-Cola  68,734  66,667  3 U.S. 2 2 IBM  60,211  59,031  2 U.S. 3 3 Microsoft  56,647  59,007  -4 U.S. 4 4 GE  47,777  53,086  -10 U.S. 5 5 Nokia  34,864  35,942  -3 Finland 6 8 McDonald's  32,275  31,049  4 U.S. 7 10 Google  31,980  25,590  25 U.S. 8 6 Toyota  31,330  34,050  -8 Japan 9 7 Intel  30,636  31,261  -2 U.S. 10 9 Disney  28,447  29,251  -3 U.S. 11 12 Hewlett-Packard  24,096  23,509  2 U.S. 12 11 Mercedes-Benz  23,867  25,577  -7 Germany 13 14 Gillette  22,841  22,069  4 U.S. 14 17 Cisco  22,030  21,306  3 U.S. 15 13 BMW  21,671  23,298  -7 Germany 16 16 Louis Vuitton  21,120  21,602  -2 France 17 18 Marlboro  19,010  21,300  -11 U.S. 18 20 Honda  17,803  19,079  -7 Japan 19 21 Samsung  17,518  17,689  -1 S. Korea 20 24 Apple  15,443  13,724  12 U.S. 21 22 H&M  15,375  13,840  11 Sweden 22 15 American Express  14,971  21,940  -32 U.S. 23 26 Pepsi  13,706  13,249  3 U.S. 24 23 Oracle  13,699  13,831  -1 U.S. 25 28 Nescafe  13,317  13,055  2 Switzerland 26 29 Nike  13,179  12,672  4 U.S. 27 31 SAP  12,106  12,228  -1 Germany 28 35 Ikea  12,004  10,913  10 Sweden 29 25 Sony  11,953  13,583  -12 Japan 30 33 Budweiser  11,833  11,438  3 Belgium 31 30 UPS  11,594  12,621  -8 U.S. 32 27 HSBC  10,510  13,143  -20 Britain 33 36 Canon  10,441  10,876  -4 Japan 34 39 Kellogg's  10,428  9,710  7 U.S. 35 32 Dell  10,291  11,695  -12 U.S. 36 19 Citi  10,254  20,174  -49 U.S. 37 37 JPMorgan  9,550  10,773  -11 U.S. 38 38 Goldman Sachs  9,248  10,331  -10 U.S. 39 40 Nintendo  9,210  8,772  5 Japan 40 44 Thomson Reuters  8,434  8,313  1 Canada 41 45 Gucci  8,182  8,254  -1 Italy 42 43 Philips  8,121  8,325  -2 Netherlands 43 58 Amazon  7,858  6,434  22 U.S. 44 51 L'Oreal  7,748  7,508  3 France 45 47 Accenture  7,710  7,948  -3 U.S. 46 46 eBay  7,350  7,991  -8 U.S. 47 48 Siemens  7,308  7,943  -8 Germany 48 56 Heinz  7,244  6,646  9 U.S. 49 49 Ford  7,005  7,896  -11 U.S. 50 62 Zara  6,789  5,955  14 Spain   Valuations do not represent a guarantee of future performance of the brands or companies. Data: Interbrand, BusinessWeek

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  • EL FUTURO DEL CLOUD, A DEBATE EN EL XX CONGRESO NACIONAL DE USUARIOS ORACLE

    - by comunicacion-es_es(at)oracle.com
    Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ¡Vuelta a un mini Oracle OpenWorld! La Comunidad de Usuarios de Oracle celebrará en Madrid los próximos 16 y 17 de marzo su XX Congreso Nacional, donde estarán representadas TODAS las áreas de Oracle (aplicaciones, tecnología, hardware y canal). Bajo el lema "Agilidad, innovación y optimización del negocio", contaremos con prestigiosos ponentes internacionales como Massimo Pezzini, vicepresidente de Gartner; Rex Wang, experto en Cloud Computing y vicepresidente de marketing de producto de Oracle; y Janny Ekelson, director de aplicaciones y arquitectura FedEx Express Europa. A parte de los más de 15 casos de éxito, en las más de 40 presentaciones programadas, el Cloud Computing será uno de los temas estrella junto a la estrategia en hardware de Oracle tras la adquisición de Sun. ¡Os esperamos!

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  • Collezioni, taglia/colore, riassortimenti: l'incubo del produttori di moda

    - by antonella.buonagurio(at)oracle.com
    Chiunque lavori  o abbia lavorato nel mondo della moda, sia essa alta o pronta, capi spalla o calzature, conosce bene i problemi che nascono dalle mille combinazioni di taglie, tessuti, modelli e come produrre riducendo al minimo scarti e resi. "Per soddisfare le aspettative dei consumatori sempre più volatile e specifici, i produttori ei distributori devono essere in grado di semplificare la gestione di oggetti complessi multi-attributo," ha detto Lyle Ekdahl, vice presidente del gruppo Oracle, JD Edwards.  

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  • Whew.... what a week!

    - by [email protected]
    Last week was a busy week for the UPK and Tutor teams at Oracle. It started with the the Collaborate Conference in Las Vegas and ended with our first UPK and Tutor Customer Advisory Board (CAB) meeting at Oracle HQ. The Collaborate Conference is a yearly event sponsored by three of the largest Oracle User Groups. • Oracle Applications User Group (OAUG) • Independent Oracle User Group (IOUG) • Quest - International User Group The User Groups are completely user run organizations with Oracle participation. If you've never attended a conference, time to start planning for the 2011 event in Orlando! If that's out of your reach, there are many regional and industry user groups that meet on a regular basis. They offer a great way to get involved, network with other users, and increase your knowledge around the Oracle applications. For a list of groups near you, check out the Oracle User Group Center. I'll add that the biggest meeting of Oracle users is at the Oracle Open World Conference in San Francisco in September, where we will have many UPK & Tutor focused development and customer sessions. More information on Oracle Open World will be forthcoming over the next few months. We hope to see many of you there! The CAB was a first for the UPK and Tutor team. Although we speak with customers regularly, this gave us an opportunity to meet in a more formal setting to discuss industry trends, business issues, and the direction of the products. Members serve a 2 year term and are required to attend 2 meetings per year, one in person, one via phone. We have some tweaking to do to our meeting format (most members wanted it to be longer!), but the overwhelming consensus was that it was a great success. There were many experiences and ideas shared and the wheels of the UPK and Tutor Development teams have been turning ever since. I'm sure you will see some of these discussions result in new product features over time. What a great week!

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  • BAM Data Control in multiple ADF Faces Components

    - by [email protected]
    As we know Oracle BAM data control instance sharing is not supported.When two or more ADF Faces components must display the same data, and are bound to the same Oracle BAM data control definition, we have to make sure that we wrap each ADF Faces component in an ADF task flow, and set the Data Control Scope to isolated. This blog will show a small sample to demonstrate this. In this sample we will create a Pie and Bar using same BAM DC, such that both components use same Data control but have isolated scope.This sample can be downloaded  fromSample1.zip Set-up: Create a BAM data control using employees DO (sample) Steps: Right click on View Controller project and select "New->ADF Task Flow" Check "Create Bounded Task Flow" and give some meaningful name (ex:EmpPieTF.xml ) to the TaskFlow(TF) and click on "OK"CreateTF.bmpFrom the "Components Palette", drag and drop "View" into the task flow diagram. Give a meaningful name to the view. Double Click and Click "Ok" for  "Create New JSF Page Fragment" From "Data Controls" drag and drop "Employees->Query"  into this jsff page as "Graph->Pie" (Pie: Sales_Number and Slices: Salesperson) Repeat step 1 through 4 for another Task Flow (ex: EmpBarTF). From "Data Controls" drag and drop "Employees->Query"  into this jsff page as "Graph->Bar" (Bars :Sales_Number and X-axis : Salesperson). Open the Taskflow created in step 2. In the Structure Pane, right click on "Task Flow Definition -EmpPieTF" Click "Insert inside Task Flow Definition - EmpPieTF -> ADF Task Flow -> Data Control Scope". Click "OK"TFDCScope.bmpFor the "Data Control Scope", In the Property Inspector ->General section, change data control scope from Shared to Isolated. Repeat step 8 through 11 for the 2nd Task flow created. Now create a new jspx page example: Main.jspxDrag and drop both the Task flows (ex: "EmpPieTF" and "EmpBarTF") as regions. Surround with panel components as needed.Run the page Main.jspxMainPage.bmpNow when the page runs although both components are created using same Data control the bindings are not shared and each component will have a separate instance of the data control.

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  • Deploying Data Mining Models using Model Export and Import

    - by [email protected]
    In this post, we'll take a look at how Oracle Data Mining facilitates model deployment. After building and testing models, a next step is often putting your data mining model into a production system -- referred to as model deployment. The ability to move data mining model(s) easily into a production system can greatly speed model deployment, and reduce the overall cost. Since Oracle Data Mining provides models as first class database objects, models can be manipulated using familiar database techniques and technology. For example, one or more models can be exported to a flat file, similar to a database table dump file (.dmp). This file can be moved to a different instance of Oracle Database EE, and then imported. All methods for exporting and importing models are based on Oracle Data Pump technology and found in the DBMS_DATA_MINING package. Before performing the actual export or import, a directory object must be created. A directory object is a logical name in the database for a physical directory on the host computer. Read/write access to a directory object is necessary to access the host computer file system from within Oracle Database. For our example, we'll work in the DMUSER schema. First, DMUSER requires the privilege to create any directory. This is often granted through the sysdba account. grant create any directory to dmuser; Now, DMUSER can create the directory object specifying the path where the exported model file (.dmp) should be placed. In this case, on a linux machine, we have the directory /scratch/oracle. CREATE OR REPLACE DIRECTORY dmdir AS '/scratch/oracle'; If you aren't sure of the exact name of the model or models to export, you can find the list of models using the following query: select model_name from user_mining_models; There are several options when exporting models. We can export a single model, multiple models, or all models in a schema using the following procedure calls: BEGIN   DBMS_DATA_MINING.EXPORT_MODEL ('MY_MODEL.dmp','dmdir','name =''MY_DT_MODEL'''); END; BEGIN   DBMS_DATA_MINING.EXPORT_MODEL ('MY_MODELS.dmp','dmdir',              'name IN (''MY_DT_MODEL'',''MY_KM_MODEL'')'); END; BEGIN   DBMS_DATA_MINING.EXPORT_MODEL ('ALL_DMUSER_MODELS.dmp','dmdir'); END; A .dmp file can be imported into another schema or database using the following procedure call, for example: BEGIN   DBMS_DATA_MINING.IMPORT_MODEL('MY_MODELS.dmp', 'dmdir'); END; As with models from any data mining tool, when moving a model from one environment to another, care needs to be taken to ensure the transformations that prepare the data for model building are matched (with appropriate parameters and statistics) in the system where the model is deployed. Oracle Data Mining provides automatic data preparation (ADP) and embedded data preparation (EDP) to reduce, or possibly eliminate, the need to explicitly transport transformations with the model. In the case of ADP, ODM automatically prepares the data and includes the necessary transformations in the model itself. In the case of EDP, users can associate their own transformations with attributes of a model. These transformations are automatically applied when applying the model to data, i.e., scoring. Exporting and importing a model with ADP or EDP results in these transformations being immediately available with the model in the production system.

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  • Oracle Keynote Panel at AIIM - The Movie

    - by [email protected]
    I've uploaded the video of the Oracle keynote panel at AIIM. It's broken into a number of segments, and I've put some of the quotes in the comments area so you can follow the topics as you decide which one to view. You can see the video here. A big thanks to our panelists for their time and insights - Cindy Bixler of Embry Riddle Aeronautical Univerisity, Tom Showalter of JP Morgan Chase, Irfan Motiwala of Moodys Investments, and Monica Crocker of Land O' Lakes, and a special thanks to our moderator, Robert Shimp of Oracle.

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  • Making the Grade

    - by [email protected]
    Education Organizations Learn the Advantages of Oracle Today, K-12 school districts and state agencies nationwide have billions of reasons to come to Oracle OpenWorld 2010. Ever since the American Recovery and Reinvestment Act of 2009 set aside US$100 billion for education, schools have been eager to develop and implement statewide data systems to enhance workflow. And across the country, they've been turning to Oracle for help. According to a recent news release, Oracle already makes the grade. The Los Angeles Unified School District--the nation's second largest district--chose Oracle Business Intelligence Suite, Enterprise Edition Plus to help teachers keep track of student performance. Other educational organizations, including Fairfax County Public Schools and the North Carolina Department of Public Instruction, are also working with Oracle to improve their systemwide procedures. If you're an educator or administrator who is planning to optimize your school or agency data systems, this may be the best time to learn what Oracle can do help ensure success. Register for Oracle OpenWorld 2010 between now and July 16 and you'll save US$500 off registration.

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  • Drop and Give Me 20 Questions

    - by [email protected]
    IOUG Sponsors Boot Camp at Collaborate 10 Feeling flabby and out of shape on topics such as virtualization, SQL development, and security? Want to beef up your skills on Oracle Database 11g Release 2, Oracle on Linux for IBM System z, and Oracle's maximum availability architecture on Linux for IBM System z? If so, it's time for boot camp. The Independent Oracle Users Group (IOUG) is sponsoring its first-ever boot camp for Oracle technology and database professionals at Collaborate 10, April 19 to 21. And yes, as with many boot camps, the IOUG programs will be in a harsh, desert environment--at the Mandalay Bay Convention Center in Las Vegas, Nevada. The one- and two-day programs will cover Oracle technology and a variety of database topics, and they'll be taught by drill instructors, including industry experts as well as Oracle users and staff. You'll get in-depth training. But don't worry. You won't have to suffer through a bad haircut and 20-mile hikes. Are you ready? Was that a "yes, sir"? I can't hear you.

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  • Underwriting in a New Frontier: Spurring Innovation

    - by [email protected]
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Susan Keuer, product strategy manager for Oracle Insurance, shares her experiences and insight from the 2010 Association of Home Office Underwriters (AHOU) Annual Conference, April 11-14, in San Antonio, Texas    How can I be more innovative in underwriting?  It's a common question I hear from insurance carriers, producers and others, so it was no surprise that it was the key theme at the recent 2010 AHOU Annual Conference.  This year's event drew more than 900 insurance professionals involved in the underwriting process across life and annuities, property and casualty and reinsurance from around the globe, including the U.S., Canada, Australia, Bahamas, and more, to San Antonio - a Texas city where innovation transformed a series of downtown drainage canals into its premiere River Walk tourist destination.   CNN's Medical Correspondent Dr. Sanjay Gupta kicked off the conference with a phenomenal opening session that drove home the theme of the conference, "Underwriting in a New Frontier:  Spurring Innovation."   Drawing from his own experience as a neurosurgeon treating critically injured medical patients in the field in Iraq, Gupta inspired audience members to think outside the box during the underwriting process. He shared a compelling story of operating on a soldier who had suffered a head-related trauma in a field hospital.  With minimal supplies available Gupta used a Black and Decker saw to operate on the soldier's head and reduce pressure on his swelling brain. Drawing from this example, Gupta encouraged underwriters to think creatively, be innovative, and consider new tools and sources of information, such as social networking sites, during the underwriting process. So as you are looking at risk take into consideration all resources you have available.    Gupta also stressed the concept of IKIGAI - noting that individuals who believe that their life is worth living are less likely to die than are their counterparts without this belief.  How does one quantify this approach to life or thought process when evaluating risk?  Could this be something to consider as a "category" in the near future? How can this same belief in your own work spur innovation?   The role of technology was a hot topic of discussion throughout the conference.  Sessions delved into the latest in underwriting software to the rise of social media and how it is being increasingly integrated into underwriting process and solutions.  In one session a trio of panelists representing the carrier, producer and vendor communities stressed the importance to underwriters of leveraging new technology and the plethora of online information sources, which all could be used to accurately, honestly and consistently evaluate the risk throughout the underwriting process.   Another focused on the explosion of social media noting:  1.    Social media is growing exponentially - About eight percent of Americans used social media five years ago. Today about 46 percent of Americans do so, with 85 percent of financial services professionals using social media in their work.  2.    It will impact your business - Underwriters reconfirmed over and over that they are increasingly using "free" tools that are available in cyberspace in lieu of more costly solutions, such as inspection reports conducted by individuals in the field.  3.    Information is instantly available on the Web, anytime, anywhere - LinkedIn was mentioned as a way to connect to peers in the underwriting community and producers alike.  Many carriers and agents also are using Facebook to promote their company to customers - and as a point-of-entry to allow them to perform some functionality - such as accessing product marketing information versus directing users to go to the carrier's own proprietary website.  Other carriers have released their tight brand marketing to allow their producers to drive more business to their personal Facebook site where they offer innovative tools such as Application Capture or asking medical information in a more relaxed fashion.     Other key topics at the conference included the economy, ongoing industry consolidation, real-estate valuations as an asset and input into the underwriting process, and producer trends.  All stressed a "back to basics" approach for low cost, term products.   Finally, Connie Merritt, RN, PHN, entertained the large group of atttendees with audience-engaging insight on how to "Tame the Lions in Your Life - Dealing with Complainers, Bullies, Grump and Curmudgeon." Merritt noted "we are too busy for our own good." She shared how her overachieving personality had impacted her life.  Audience members then were asked to pick red, yellow, blue, or green shapes, without knowing that each one represented a specific personality trait.  For example, those who picked blue were the peacemakers. Those who choose yellow were social - the hint was to "Be Quiet Longer."  She then offered these "lion taming" steps:   1.    Admit It 2.    Accept It 3.    Let Go 4.    Be Present (which paralleled Gupta's IKIGAI concept)   When thinking about underwriting I encourage you to be present in the moment and think creatively, but don't be afraid to look ahead to the future and be an innovator.  I hope to see you at next year's AHOU Annual Conference, May 1-4, 2011 at The Mirage in Las Vegas, Nev.     Susan Keuer is the product strategy manager for new business underwriting.  She brings more than 20 years of insurance industry experience working with leading insurance carriers and technology companies to her role on the product strategy team for life/annuities solutions within the Oracle Insurance Global Business Unit  

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  • 5 tipologie di consumatori con cui confrontarsi per rendere vincenti le proprie strategie di CRM

    - by antonella.buonagurio(at)oracle.com
    Sono 5 le tipologie di consumatori che  rappresentano 5 differenti modalità di acquisto di cui le aziende devono tenere in considerazione nella pianificazione dei propri piani strategici del 2011. Oltre al "consumatore just-in-time", già citato in un precedente articolo apparso sul Wall Street Journal a Novembre ecco le altre tipologie evidenziate da Lioe Arussy (Strativity Group). Il consumatore alla ricerca degli sconti Il consumatore diffidente Il consumatore timoroso Il consumatore fai-da-te Il consumatore indulgente Per ognuno di queste categorie viene evidenziato il modello di comportamento e il conseguente modello di acquisto. Per saperne di più 

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  • ACORD LOMA Session Highlights Policy Administration Trends

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance, attended and is blogging from the ACORD LOMA Insurance Forum this week. Above: Paul Vancheri, Chief Information Officer, Fidelity Investments Life Insurance Company. Vancheri gave a presentation during the ACORD LOMA Insurance Systems Forum about the key elements of modern policy administration systems and how insurers can mitigate risk during legacy system migrations to safely introduce new technologies. When I had a few particularly challenging honors courses in college my father, a long-time technology industry veteran, used to say, "If you don't know how to do something go ask the experts. Find someone who has been there and done that, don't be afraid to ask the tough questions, and apply and build upon what you learn." (Actually he still offers this same advice today.) That's probably why my favorite sessions at industry events, like the ACORD LOMA Insurance Forum this week, are those that include insight on industry trends and case studies from carriers who share their experiences and offer best practices based upon their own lessons learned. I had the opportunity to attend a particularly insightful session Wednesday as Craig Weber, senior vice president of Celent's Insurance practice, and Paul Vancheri, CIO of Fidelity Life Investments, presented, "Managing the Dynamic Insurance Landscape: Enabling Growth and Profitability with a Modern Policy Administration System." Policy Administration Trends Growing the business is the top issue when it comes to IT among both life and annuity and property and casualty carriers according to Weber. To drive growth and capture market share from competitors, carriers are looking to modernize their core insurance systems, with 65 percent of those CIOs participating in recent Celent research citing plans to replace their policy administration systems. Weber noted that there has been continued focus and investment, particularly in the last three years, by software and technology vendors to offer modern, rules-based, configurable policy administration solutions. He added that these solutions are continuing to evolve with the ongoing aim of helping carriers rapidly meet shifting business needs--whether it is to launch new products to market faster than the competition, adapt existing products to meet shifting consumer and /or regulatory demands, or to exit unprofitable markets. He closed by noting the top four trends for policy administration either in the process of being adopted today or on the not-so-distant horizon for the future: Underwriting and service desktops New business automation Convergence of ultra-configurable and domain content-rich systems Better usability and screen design Mitigating the Risk When Making the Decision to Modernize Third-party analyst research from advisory firms like Celent was a key part of the due diligence process for Fidelity as it sought a replacement for its legacy policy administration system back in 2005, according to Vancheri. The company's business opportunities were outrunning system capability. Its legacy system had not been upgraded in several years and was deficient from a functionality and currency standpoint. This was constraining the carrier's ability to rapidly configure and bring new and complex products to market. The company sought a new, modern policy administration system, one that would enable it to keep pace with rapid and often unexpected industry changes and ahead of the competition. A cross-functional team that included representatives from finance, actuarial, operations, client services and IT conducted an extensive selection process. This process included deep documentation review, pilot evaluations, demonstrations of required functionality and complex problem-solving, infrastructure integration capability, and the ability to meet the company's desired cost model. The company ultimately selected an adaptive policy administration system that met its requirements to: Deliver ease of use - eliminating paper and rework, while easing the burden on representatives to sell and service annuities Provide customer parity - offering Web-based capabilities in alignment with the company's focus on delivering a consistent customer experience across its business Deliver scalability, efficiency - enabling automation, while simplifying and standardizing systems across its technology stack Offer desired functionality - supporting Fidelity's product configuration / rules management philosophy, focus on customer service and technology upgrade requirements Meet cost requirements - including implementation, professional services and licenses fees and ongoing maintenance Deliver upon business requirements - enabling the ability to drive time to market for new products and flexibility to make changes Best Practices for Addressing Implementation Challenges Based upon lessons learned during the company's implementation, Vancheri advised carriers to evaluate staffing capabilities and cultural impacts, review business requirements to avoid rebuilding legacy processes, factor in dependent systems, and review policies and practices to secure customer data. His formula for success: upfront planning + clear requirements = precision execution. Achieving a Return on Investment Vancheri said the decision to replace their legacy policy administration system and deploy a modern, rules-based system--before the economic downturn occurred--has been integral in helping the company adapt to shifting market conditions, while enabling growth in its direct channel sales of variable annuities. Since deploying its new policy admin system, the company has reduced its average time to market for new products from 12-15 months to 4.5 months. The company has since migrated its other products to the new system and retired its legacy system, significantly decreasing its overall product development cycle. From a processing standpoint Vancheri noted the company has achieved gains in automation, information, and ease of use, resulting in improved real-time data edits, controls for better quality, and tax handling capability. Plus, with by having only one platform to manage, the company has simplified its IT environment and is well positioned to deliver system enhancements for greater efficiencies. Commitment to Continuing the Investment In the short and longer term future Vancheri said the company plans to enhance business functionality to support money movement, wire automation, divorce processing on payout contracts and cost-based tracking improvements. It also plans to continue system upgrades to remain current as well as focus on further reducing cycle time, driving down maintenance costs, and integrating with other products. Helen Pitts is senior product marketing manager for Oracle Insurance focused on life/annuities and enterprise document automation.

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