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• my WD Mybook wd5000h0032 is DEAD?

  - by Herudae

  Hello, i have a WD Mybook Premium (wd5000h032) it used to work just fine but suddenly i can't access to it. The blue lights turn on but the drive doesn't start, it makes no click, nor any other sound, it just like if it was disconnected from USB, of course my PC doesn't detect it, i've tried with trhee different USB cables two PCs and one laptop and nothing. Is it really dead? how can i recover the information stored there? i think the problem could be the case, if so, could i take out the disk and connect it as an internal drive? or could i buy another case?

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• Disadvantages of enabling AHCI after Win7 install

  - by Mario De Schaepmeester

  I've formatted my notebook that has a 5400RPM HDD with ~500GB capacity. After installing Windows 7 and about half the drivers (including chipset) I began to doubt whether to go for IDE or AHCI mode for my hard drive. There used to be a lot of discussion on the internet which is better and so far I understood it was particularly helpful on SSDs. Now the general consensus seems to be that AHCI mode is best for most hard drives. I have thus enabled AHCI in the middle of configuring my notebook (rest of the drivers, necessary software etc...) Two questions: considering my HDD's spec above, should I leave it on? Is there any disadvantage of enabling it after Windows 7 and chipset drivers installation? Windows 7 version is 64 bit Home Premium.

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• Strange sound from Laptop, Microphone, Speakers or Soundcard?

  - by David Schilling

  I have recently purchased a second hand computer. There didn't seem to be anything wrong with it on purchasing, however recently I have noticed a small issue. Any time I play sound or listen through my headphones, I can hear what seems to be the CPU working (ie when beginning a new task, there is a small crackling). Also if I tap my laptop I can hear the sound louder, as if it is being picked up by the mic and then playing that sound in real time through the speakers or headphones. I have tried reading other topics but cannot find an answer to this question. These are the specs I am running on; Windows 7 Home Premium 32bit Pentium Dual Core CPU T4300 @ 2.10Ghz 2.10Ghz I hope someone can help me with this issue, it would be much appreciated.

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• cannot run CMD script from Vista windows explorer

  - by jamesvista

  I am running Vista Home Premium. I tried to write a script to do some simple automation.... it does not work! even the most simple script like: @echo ON dir . does not get executed and only an empty CMD shell pops open when started from explorer. From the cmd windows there is no problem. This is really weird and I have never seen this before (but wrote many CMD scripts before) ftype cmdfile and batfile are unchanged from "%1" %* virusscan done - no problems Is there a policy setting that might have changed? Any ideas?

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• Microsoft InTune in a SBS2008 Environment

  - by Richard Craddock

  I'm looking into using InTune and Office 365, mainly for the licensing benefits it brings but also because our company is moving to having more users based around the globe and I feel it will make managing the computers easier. Currently we have a SBS2008 (Premium) server running Exchange and File and Print which I need to keep for File and Print (Exchange can move to Office 365). I cant find any information on how the AD is synchronized between InTune and the SBS server (as users will still needs access control to file shares on the SBS server). Does anyone have any experience in doing this or even know if its possible? Richard

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• Internet Time tab has disappeared from the Date and Time applet of the Control Panel

  - by Robert Thornton

  Previously, there was an Internet Time tab on the Date and Time applet of the Control Panel, wherein one could force a query of an internet time server and also type in a different server from the ones supplied. However, this tab has now disappeared, and I need to have it back. I should mention that this machine has never been part of a domain, since it seems that machines that are such do not have such a tab. I should be obliged to anyone who can help me restore the missing tab. Windows 7 Home Premium Service Pack 1

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• Which Windows OS Supports 8 GB RAM in a Laptop and Suggestions for a Better Laptop for Personal & De

  - by Ellen

  I am about to purchase a laptop and have zeroed on the following two of them. Toshiba L500-ST2544 Toshiba L505-ES5034 The Common Specification for both of them are as follows - RAM - 4GB DDR3 Memory HDD - 320 GB Processor - Intel® Core™ i3-330M Processor WebCam and Mic - Available HDMI Port - Available Numeric Key Pad - Available Windows 7 (64 bit) Home Premium Now, the only difference between ST2544 and ES5034 is that, the ST2544 has a maximum of 2 slots with 2 GB in each. So, you can have a max of 4 GB RAM in that. The ES5034 can support 8 GB RAM, so, in a couple of years, if I want to add another 4 GB RAM I will be able to do it. The price for ST2544 is USD 629.00 whereas, the price for a ES5034 is USD685. A difference is USD 55.00 (not a major amount, but still something extra). Is it worthwhile going for the ES5034? Which Windows Operating System supports 8 GB of RAM?

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• Can I do an overwrite install of Windows 7 without losing all my apps and data?

  - by Brian Dougan

  My local computer technician installed his store's copy of Window's 7 Premium on my computer. I had been using Window's Vista; but needed the XP component of "7" As part of the price I paid; I have a fully licensed, unopened "7" disc; with all of the drivers included. The technician warned me about the "nag" screen; that asks me to install my licensed copy at any time. Without thinking; I downloaded all of my usual software programs before installing the licensed copy. Here is my question: I hope this won't sound obvious: Will it overwrite my downloads?

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• How can I make my Virtualbox Vista see my USB device (iPad)?

  - by phil

  I have the latest VirtualBox. I have filters for the iPad. But it does not show up in my virtual Windows vista My Computer screen or virtual iTunes. When I try to right click the little USB icon and select it it says it failed because the device is busy with a previous request Result code: E_INVALIDARG (0X80070057) Component: HostUSBDevice Interface: IHostUSBDevice {173b4b44-d268-4334-a00d-b6521c9a740a} Callee: IConsole {515e8e8d-f932-4d8e-9f32-79a52aead882} Any help is greatly appreciated Note: running 64bit Windows Vista Virtual on a 64bit Windows Vista (Home Premium) EDIT: my iPad is in recovery mode, maybe why it can't be seen in virtualbox? Also my host is running Zonealarm firewall and Microsoft Security Essentials. In addition the guest has AVG antivirus. Could those programs conflict with virtualbox?

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• Any limitations for putting an SSD in a Mini? How fast would an external HDD be via Firewire? Is Ser

  - by Cyrcle

  I'm considering getting a Mini for web programming. I do a lot of text searches so I want to put a SSD in it. Does the Mini have any limitations that might effect the performance of a SSD? I'm trying to decide if I should get a Mini Server. I'd like to be able to have two internal drives so one can be SSD for OS and the code I'm working on, and the other can be my storage drive. However, I'm not sure if I'll be using the extra functionality of the server edition OSX or not, so I'm reluctant to pay the $200 premium. In a "regular" Mini I could put the SSD internal and use an external big drive, but would the external drive be fast enough via Firewire? Thanks in advance for any info.

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• Intel hybrid graphics stuck in power save mode

  - by OZZIE

  I have an Asus UL30V with Intel hybrid graphics. When I bought it it used to switch to turn of the better graphics card to save power and run on a more power effecient one. When I connected the laptop to a power source again I could go to the intel graphics icon on the task bar and click on "switch to enhanced performance mode" or something similar. But like 2-3 months ago it suddenly vanished. I cannot switch modes anymore, it's gotten stuck in power save mode. I can change the windows power setting but that doesn't enable the better graphics card :( What should I do? I've tried restarting the computer and that does not work. I really hope I don't have to reinstall the drivers! It seems like other people have had the same issue: http://en.community.dell.com/support-forums/laptop/f/3518/p/19422695/19994601.aspx , he hasn't even got the same computer as me. I have windows 7 Home Premium x64 Any ideas?

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• Internet Explorer 9 send page by email grayed out

  - by catester

  Internet Explorer 9 in Windows 7 Home Premium 64-bit has the items Send Page by email and Send link by email grayed out. The default email client is Windows Live Mail 2011. I have used the "Set Default" dialogs to do that. Everything else recognizes Windows Live Mail 2011 as the default, including Firefox 4. I have duplicated this problem on two computers here. I have changed the default email program to Mozilla Thunderbird on one of the computers, and IE9 won't let me Send Page by email or Send link by email there, either. Has anyone gotten this to work? Firefox is my default browser, but sometimes I have to use IE9.

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• Phantom Local Disks appearing in my drive list

  - by Paul

  I seem to have several phantom Local Disks mapped to different letters that are of 0 bytes in size. Strangely, they do not show up when I view my drives through Windows Explorer. But if I open an application such as ACDSee Pro or MS Word and then go to open a file I can see all these Local Disks mapped to different letters. This means when I plug in my external hard disk it ends up mapped to letter R instead of its usual G which messes up any programs I have pointing to it by default. How did they get there and more importantly, how do I get rid of them? I'm on a Window 7 Home Premium 32 bit machine.

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• My laptop suppose to have 6 GB ram but it's only 2 GB installed

  - by monablo

  My laptop is supposed to have 6 GB ram but it only detects 2 GB of it, so I don't know what to do. I searched the web for answer and what i get that there's 2 possible problem: 1- That 4 GB ram card is broken and not working 2- or the 2 ram card have a different path so the windows chose the path of the smaller ram card which would be the 2 GB ram I don't know what is the path in first place so I really don't know what to do. How would I troubleshoot, and work out why the 4 GB stick is not being detected? My laptop's specifications are as follows: Windows 7 Home premium 64- bit Operating system processor : intel (R) core(TM) i7 CPU Q740 @1.73 GHz 1.73GHz installed memory(RAM) : 2.00 GB (but it suppose to be 6 GB -_- ) My laptop is Dell and it's Model N5010

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• Word 2007 "Out of Memory or Disk Space" Error on launch

  - by Adam

  Word 2007 is installed on a Vista Home Premium machine and whenever it starts up it opens what appears to be a dynamic installer to do something and then throws up the "Out of Memory or Disk Space" error. Word 2007 never completes starting up. Reinstalling Word hasn't helped and if I can avoid reinstalling Windows until Windows 7 is released and get Word working in the mean time, that would be ideal. I've been looking around for a solution, once of which seemed to point to a problem with the user account. I created a second user on the machine and Word still had the same problem. The other solution that seems possible is a corrupted normal.dot/normal.dotm file. However, even in the location it should be, I can't seem to find it. Am I going in the right direction with this? Is there another solution I haven't come across that will fix this? If it is possible that renaming normal.dot/normal.dotm how can I find it?

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• BSOD after PC has been running for a while

  - by user1389999

  I'm having a problem where my computer is getting a blue screen. I have noticed that the BSOD happens after the PC has been running for about 2 days. The BSOD's seem to be an error with atikmpag.sys with an error code of 0x00000116. The problem started about a month ago.It has happened all five times that I left my computer on that long in the past month. Because my computer is a pre-built one from Dell, and I had upgraded the graphics card (at least a year ago) to a more demanding one, I replaced the stock 360W power supply that came with it. I replaced it with a more powerful, 680W one, because it seemed like the problem could be related to a lack of power supply wattage, but it didn't affect the problem at all. Here are the minidump files for the five BSOD's that I have experienced: https://dl.dropbox.com/u/3488338/bsoddumps.zip System info: Windows 7 Home Premium x64 Dell Studio XPS 435MT Radeon HD 5670 (Version 12.4 of the Catalyst driver) Intel Core i7 920 2.67 GHz 6GB of RAM

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• netbook losing internet connection

  - by cometbill

  I have a netbook that occassionally, usually once or twice a day, maybe more, will lose its internet connection while I am on Skype (that's when I notice it most, it may happen more often). The little yellow dot appears over the networking icon in the system tray, which when I click on it says no internet access at the top of the popup menu, and next to the router connection that I have. Disconnecting and reconnecting usually rectifies full internet access again. I'm not sure if leaving it for any amount of time allows the netbook to automatically reconnect again. Everything seems fine with my laptop. I don't think this loses connection in the same way. I'm using Windows 7 home premium.

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• Commands not working in Windows 7 32-bit command prompt

  - by Precious Tijesunimi

  I have an HP laptop with a Windows 7 32-bit Home Premium operating system. My command prompt doesn't run lots of commands like help, shutdown, ipconfig, ping, etc. I get a message like: 'help' is not recognized as an internal or external command, operable program or batch file. Only simple commands like cd and dir are working. I noticed that whenever I navigate to c:/windows/system32, the command works. But I need to run some important commands like java on a file that is on the desktop and not in the system32 folder. How can I fix this?

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• 'DNS service isn't responding' in windows 7

  - by pradeeptp

  Hi All, I bought a brand new Dell Studio 1558 just last week. It has windows 7 home premium 64-bit installed on it. My friend who is occupying the adjacent room has a laptop with windows XP. Both of us are connecting to the same wireless router of the hotel. My friend is able to connect to the wireless network without any trouble, but when I try to connect, I get the error "DNS service isn't responding". I met two more people in the same hotel with win XP laptop and they too dont have any problem. I have gone to possibly all the forums and website but I haven't been able to fix this error :(. I have done all the basic troubleshooting but I have no luck yet. Pls help. Following is one forum where the problem seem to have been trouble shooted but not for all. http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/eeb84518-903d-46d1-9398-80cf211878d7

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• Strange behavior of USB HID device

  - by spyder

  I have a device with ARM that work as USB HID. It working well on Windows XP x32 sp 2 and sp 3 (USB 2.0, many PCs), on Windows 7 x32 Ultimate (USB 2.0, Lenovo and HP laptops) but do not work on Windows 7 x64 Home Premium sp1 — plugged and unplugged frequently in USB 2.0 with baloon with "unknown device" in system tray and works not well in USB 3.0 port (MSI all-in-one PC), not all programs can detect it. What can cause this problem? Update. I connected my device via USB hub and everything works fine with it.

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• How to fix incorrect margins when printing from Windows 7?

  - by Rodrigo Guerreiro

  My printer is a HP Photosmart 2575. When I print from my Windows XP the margins are all ok, but when I print from my Windows 7 laptop the top margin is 2x larger for the same document, and as a result the bottom is cropped. I've already found one (http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/Deskjet-5150-printer-incorrect-margins-with-Vista-64-bit/td-p/103166) thread in HP forums from someone that seems to have the same problem than me, but no solution is provided. My Windows 7 is the Home Premium x64. Can anyone help me?

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• Extremely poor WiFi reception on new desktop

  - by guy

  I just received a new desktop with a built-in WiFi card (Windows 7 Home Premium x64). However, I am only able to receive any WiFi signal when the computer is within 1-2 meters of a router. Even then, the signal is very weak (Windows 7 says it is "poor"). I have tried this with 2 different routers and see similar results. I have somewhere around a dozen other devices that can connect to both routers with greater signal strength (usually full strength) from much, much further away. When I tried calling support I was instructed to reinstall my drivers and attempt to change the WiFi channel of the router. Neither worked. I was then told that the problem was with my routers and that the computer was functioning normally and that it was certainly not a hardware problem. What would be the cause of this and is there anything I can do to fix it?

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• 32 bit programs can't access Internet in Windows 7 64 bit

  - by korona

  I recently got a new ASUS laptop with Windows 7 Home Premium pre-installed. It worked OK for a while but a couple of days ago, suddenly I couldn't access the Internet any more. After narrowing down the problem, I've reached the conclusion that what's happened is that 32 bit programs are suddenly not able to use the Internet, but 64 bit applications work just fine. Examples of programs that DON'T work any more: Google chrome Firefox Internet Explorer 8 World of Warcraft Examples of programs that DO work: Internet Explorer 8 (64 bit) ping (command line) nslookup (command line) ftp (command line) I'm pretty sure that those command line apps are 64 bit native. A re-install of Windows using the recovery partition on the laptop did fix the problem temporarily, but now it's back again. And I seem to be stuck between a rock and a hard place getting someone to take the responsibility for this; the vendor says to talk to ASUS, ASUS says it's a software issue, and Microsoft doesn't give support on OEM licenses... Does anyone know how to solve this issue?

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• how to debug BSOD irql_not_less_or_equal error

  - by Sev

  So I'm getting the irql_not_less_or_equal BSOD. I tried looking at the event viewer for potential causes, and cannot find any. I also checked the CPU temperature in BIOS right after the error and that was fine. I've tried 2 sets of RAM chips already, both give the issues. The error doesn't happen consistently...it happens daily, but many hours can pass and it won't happen, or only 10 minutes can pass and it might happen again. By the way, just bought the parts and built the computer myself a couple of weeks ago. How to debug the cause for this? Hardware info: Asus P6X58D PREMIUM motherboard Intel core i7 930 quad core 2.8 ghz Kingston 128 GB SSD 3 Gb/sec Nvidia Geforce GTX 465 PNY Edition Corsair 12 GB DDR3 1600 Mhz Ram Windows 7 Ultimate

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• Windows can't communicate with the device or resource (primary DNS server)

  - by David

  I am using Windows 7 Home Premium and am connecting to the Internet through Homeplug. When I connect and enable the LAN the status shows that I'm connected (the IPv4 shows connected), but after like 20 seconds it changes to No Internet connection. Even when it says I'm connected I can't connect to the Internet. My browser (Firefox) shows Server Not Found. When I run the troubleshooter it says "Windows can't communicate with the device or resource (primary DNS server)." What could be the problem, and how do I fix it?

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