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• Accessing Network Printers from a Citrix Session:

  - by Harry

  We have an application that uses Active Reports documents. You pass a document the UNC of the printer and away it goes. We have a group that runs this application within a Citrix session and the truly networked printers function perfectly but shared printers that work well outside of Citrix become unreachable. Printers do not need to be defined on the machine running the report for the system to work. There is something in the way Critrix passes the information to the destination UNC that I don’t understand.

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• Accessing Network Printers from a Citrix Session:

  - by Harry

  We have an application that uses Active Reports documents. You pass a document the UNC of the printer and away it goes. We have a group that runs this application within a Citrix session and the truly networked printers function perfectly but shared printers that work well outside of Citrix become unreachable. Printers do not need to be defined on the machine running the report for the system to work. There is something in the way Critrix passes the information to the destination UNC that I don’t understand.

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• Citrix printing permissions

  - by ANervousTwitch

  Im trying to get some users printing from a remote citrix server at another company. It seems as though they require local administrator privileges to do so, however Ive been instructed not to give them that. They can print normally from their desktop without issue. Is there some special permission to allow citrix to print through to local/network printers short of granting local admin to these users?

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• Internet Explorer 8 crashes on Citrix, Windows 2003

  - by Workshop Alex

  Difficult to decide where this Q fits best. It's server-related and programming-related. But it's a user-problem so I'll put it here, first... I work on a (Delphi) application that uses an Internet Explorer component to show information to the user. It's not a web application, just a desktop application which creates HTML pages to display them within a browser component. Some of the information on these webpages are retrieved from a web server, while other information is provided "live" by the application itself. It works quite well, but it adds an IE-process (child process) next to my application. And this IE process seems to eat a lot of system resources. For normal users, this is not a real problem, so it's not an issue that I want to fix in the code. But one customer of this application uses it with about 100 users on a Citrix/Windows 2003 environment and they complain about problems with the application. IE8 tends to crash, not show, hang or cause other mayhap. Then again, I've warned them that -officially- I won't support any Citrix environment. But I'm willing to help them to find a solution to fix this, and if need be I could make minor changes to my code to help fix this issie. (If possible.) But basically, I need a solution that any user/administrator on this Citrix environment can follow/use. Any ideas on how to resolve this resource problem?

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• Slow Citrix connection related to mapped network drives

  - by George

  I have this weird issue with Citrix being slow and maybe users just being a little dramatic, but I am curious as to why that happens. Let me give you a little bit of a background. Citrix is running off of Windows 2003 server, TSprofiles and file server were located on the same server, until recently. We have moved our file server over to a new server with tons of space. We have Citrix on one server, TSprofiles on another and file server on third. We are using logon scripts to map home drives, shared drive and etc. Now, up until we made the file server move, the logon process took several seconds and most users couldn't even notice logon script being executed as they logon. Now, it takes upwards of several minutes and users can see logon script being executed at a slow pace, one line at a time. The only new variable in this whole scenario is the new file server. All the servers are physically located in the same location and on the same subnet. So, I guess my question is, if anyone can explain why a sudden sluggishness? And any tools I can use to troubleshoot the issue? Thanks!

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• Performance problems when running Java desktop applications on Citrix Metaframe

  - by demetriusnunes

  We have a desktop Java application running within a Citrix Metaframe server farm and the performance, specially while starting up the app, is very unreliable. Sometimes it takes 15 seconds and sometimes it takes over a minute. It's really unpredicatable. Is there any way to optimize running Java desktop applications within Citrix Metaframe Terminal server sessions to a more reliable performance level? Are there any optimization directed specifically toward Java, such as pre-load JVMs or something like that? Any help would be greatly appreciated.

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• Gauge network traffic for each Citrix session

  - by molecule

  Hi all, We are currently reviewing the bandwidth of our WAN links. How much bandwidth does a "typical" Citrix session utilize over a WAN link? JFYI - we are using Citrix Program Neighborhood V10 and each session is configured to use 256 colors. I have set up PRTG and it appears that for a server hosting 4 users, the traffic is approximately 100k to 300k per session. Is that about right? If you had to set a benchmark on a per-user basis, how much bandwidth would you assign to each user? Thanks in advance.

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• Configure IE to use MS Word Viewer as .doc viewer on Citrix server with Office installed

  - by Adam Towne

  We have a small number of citrix servers that all have office installed. Only a small subset of users have access to office. Everyone is set to open office documents with the free viewers on the Citrix servers. We control access to office through NTFS permissions. We now have a large number of users who need to be able to view office documents from a webpage. Opening office files normally works fine. When users open the office documents from the link in a webpage, it ignores the file associations and attempts to open the document with the full office program. How can I change the program that IE uses to open office documents, or how can I force it to use the file associations I set in the operating system?

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• Unable to access Citrix XenApp 6 published applications externally

  - by Christopher McCann

  We are trying to use a trial of Citrix XenApp 6 Fundamentals to virtualise a couple of applications as a proof of concept. We haven't ever used it before so I confess to be a noob with it. We can connect to the XenApp web interface, and the iPad app will connect and list the applications, but the applications themselves will not load. I discovered in the .ica file that it was attempting to connect to the internal IP address of the server instead of its static external. I have been following various threads on Citrix but nothing seems to have fixed it for me. The server is deployed on an EC2 instance with a static elastic IP. All the ports are opened and I can telnet into the XenApp server on 1493 and I get the ICA response. I have also run on ALTADDR and provided the external IP address. Does anyone have any ideas?

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• Citrix ICA Client on Mac shift key doesn't work as expected

  - by brianegge

  When I'm connected to a Windows XP computer from my Mac OS X 10.6 using the Citrix ICA Client, it seems that the shift key only works for the first letter typed after pressing shift. In order to type multiple uppercase letters, like ICA, I must either press caps lock, or press and release shift before each character. I've tried switching between standard and enhanced keyboard, as well as the 'Send Special Keys Unchanged' option, but none of these seem to affect the issue. The problem doesn't occur when I switch from the Citrix window to a regular Mac window.

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• What are the major advantages of Microsoft virtualization products over other(Citrix, Vmware, IBM) v

  - by Kushal Waikar

  What are the major advantages of Microsoft virtualization products(hypervisor products) over any other(Citrix, VMware, IBM) virtualization products in the market ?

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• Citrix XenApp application does not have keyboard focus when launched

  - by Jason Pearce

  On new or existing Citrix XenApp 4.5 servers, I am having problems streaming the Allscripts Pro EHR application via the XenApp web interface. When users launch the application via the Citrix XenApp web interface, the application does not have focus, preventing users from typing in their username and password. If they use their mouse to select either the username or password fields, they still cannot enter any text. However, if they do any of the following actions, they can then enter in their username and password and the application runs without problems: Click on the Login button with empty fields. Logon fails but they can then enter their credentials. Minimize the login window and then maximize it. They can then gain keyboard focus to enter their credentials. What might be preventing this particular application from having focus when it launches?

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• Accessing Application Server directly by public IP in citrix Farm

  - by EmilioG

  I have an citrix application server in SiteB and I have a Farm in SiteA. We want to add this server into that Farm in SiteB, and access it from the internet via web interface. SiteA and SiteB are connected via VPN. But we would like to do that in a way the ICA traffic goes directly to the application server public IP (behind NAT) in siteB without using siteA and the VPN to route this traffic. Do you know if this is posible? Maybe there is a way to change the host in the ica file for this server in the webinterface (without editing manually each time)? We are using Citrix 4.5. Thanks in advance.

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• Citrix XenApp application does not have keyboard focus when launched

  - by Jason Pearce

  On new or existing Citrix XenApp 4.5 servers, I am having problems streaming the Allscripts Pro EHR application via the XenApp web interface. When users launch the application via the Citrix XenApp web interface, the application does not have focus, preventing users from typing in their username and password. If they use their mouse to select either the username or password fields, they still cannot enter any text. However, if they do any of the following actions, they can then enter in their username and password and the application runs without problems: Click on the Login button with empty fields. Logon fails but they can then enter their credentials. Minimize the login window and then maximize it. They can then gain keyboard focus to enter their credentials. What might be preventing this particular application from having focus when it launches?

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• Citrix has issues resolving network shares

  - by George

  We are having this weird issue with our Citrix (version 4.5) server (sitting on Windows 2003 r2), where a couple users have issues resolving single shared network drive. We use a logon script to map all shared drives. The weird part is that of 3 shared drives, users can access 2, but the 3rd one goes to the old server (even though the logon script points to the new server). And that issues is limited to a few users. I had them log off and re-loggin to no success. It happens just in Citrix. The file server, that is being accessed, is Windows 2008 R2. Like I said we use a logon script to map the network drive. I understand I might be a little confusing, I will gladly reword the post.

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• Web Application Publishing on Citrix with Restricted Access

  - by Kanini

  We have a Citrix setup enabling users to access our applications from home. Basically, they login to our site using the Windows Authentication. Once, the are successfully logged in, they see the following icons Desktop - Full Screen (which provides them the Desktop as they would see when the login in our office) We now have a requirement where we would like to publish a web application, hxxp://ourlibrary on Citrix with the following security requirement. (this application is already accessible if the users launch the desktop and launch IE within it and navigate to it) The requirement is this - When the are successfully authenticated to our site, they should be able to see The Internet Explorer icon only, NOT the Dekstop - Full Screen icon. On clicking on the icon, Internet Explorer should open up and should automatically navigate to hxxp://ourlibrary They should not be able to access any other URL, such as Google, Hotmail etc., They should not be able to go FileOpen and Browse They should not be able to do FileSave and Browse In effect, they should be able to view the site and that should be it. Any ideas on how to accomplish the security feature? We have already published the application.

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• Random servers in Citrix servers suddenly bluescreens (mostly 0x0000008e and 0x0000007e)

  - by Rasmus Rask

  I'm responsible for a Citrix Presentation Server 4.5 farm. Starting Friday 30. November, my servers started to crash randomly. So far we've experienced 80 crashes, so it's obviously becoming an increasingly big problem for us. I have 12+ years experience with IT, so I know the difference between 0 and 1, but I have a hard time cracking this. We've rolled back any recent changes I can think of for different groups of servers, but all groups still seem to crash. I don't have the skills to interpret the memory dumps to find the culprit. Has anyone encountered the same or a similar problem? - might be a generic Windows issue Other than executing "analyze -v" in WinDbg, how do I work my way through the memory dumps to see what actually triggered the BSOD? Any suggested steps in getting to the bottom of this? Any help is greatly appreciated. I can also provide links to kernel memory dumps or WinDbg output if necessary. Thanks! Problem description The majority of the STOP errors we encounter are: 0x0000008e KERNEL_MODE_EXCEPTION_NOT_HANDLED (50%) 0x0000007e SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (26%) 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA (21%) We also see a few 0x0000000a IRQL_NOT_LESS_OR_EQUAL (3%). For both 0x0000008e and 0x0000007e bug checks, the exception code is 0xc0000005 (Access Violation). When opening dump files in WinDbg, most details are exactly the same, for all the 0x0000008e and 0x0000007e bug checks respectively: 0x0000008e Exception address: 0x808bc9e3 Trap frame: [varies] FAILURE_BUCKET_ID: 0x8E_nt!HvpGetCellMapped+97 Probably Caused by (IMAGE_NAME): ntkrpamp.exe 0x0000007e Exception address: 0x808369b6 Exception record address: 0xf70d3be0 Context record address: 0xf70d38dc FAILURE_BUCKET_ID: 0x7E_nt!MmPurgeSection+14 Probably Caused by: memory_corruption About 30% of the crashes happens between 17:00 and 19:00, which leads me to believe this tend to happen more often during logoffs. But then again, only ~15% occurs between 15:00 and 17:00. Summary of farm Citrix Presentation Server 4.5 R06 on Windows Server 2003 R2 SP2 All high priority patches, at least as of October installed Virtualized using VMWare ESX/vSphere 4.1 on HP Proliant BL460c G6 blade servers About 53 Presentation Servers in production, divided into three silos - only one of which, the largest, is affected 2 vCPU's (5 GHz reserved), 8 GB RAM (all reserved) for each Presentation Server Plenty of free disk space Very few printer drivers - automated deletion of non-approved drivers every night ~1.000 peak concurrent users, which is reached at around 10:30 (on weekdays) Number of sessions steadily decline between 15:00 and 19:00 to ~230

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• Citrix XenDesktop create an image to work across multiple hardware devices

  - by JohnyV

  I have created an image using this guide http://support.citrix.com/article/CTX119877. However this only works for virtual and the model that I made the image on how can i extend compatibility to another device? I am just using it for a vdisk that I can then also use as a virtual device but I wasnt the vdisk to be available over multiple devices. Using Win 7 on the client. Thanks

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• Setting external IP for Citrix Web Interface

  - by Callum Jones

  I have a Citrix Web Interface (as part of XenApp 6.0 on Windows Server 2008 R2) that is behind a NAT, I can access the web interface fine (via both SSL and standard port 80) but when I go to launch a application that connection is still being made over the server's internal IP address. How do I configure the web interface to default to the external IP address of the box instead of its internal LAN IP?

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• Citrix Plug-in with TCP/IP access

  - by Mat Banik

  I have created for user file named serverDesktop.ica with following content: [ApplicationServers] XenApp= [XenApp] TransportDriver=TCP/IP Address=IP or DOMAIN NAME of the Server ProxyType=auto WinStationDriver=ICA 3.0 Username= Domain= Password= InitialProgram= WorkDirectory= ClientAudio=On ScreenPercent=100 DesiredHRES=1024 DesiredVRES=768 DesiredColor=8 [WFClient] Version=2 The above just gives the user remote desktop to the server. The question is how do I bring up all the Apps in farm via TCP/IP. The Citrix online plugin does not allow the same access as Program Neighborhood did to farms. Please help.

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• Citrix PS 4.5 load testing

  - by Datapimp23

  Hi, Do any of you know a free solution to load test citrix PS 4.5 servers. I don't mind doing a little scripting myself, but I'm kind of in the dark and don't really know where to begin. Any input would be appreciated.

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• how to connect to solaris server from citrix metaframe server for windows

  - by rajeevrautela

  Hi All, I want to know the solution for this particular sitauation, There are thin clients at One location which uses Citrix MetaFrame server to get connected to Windows servers situated at second location, at second location there are few Solaris servers also, can the thin clients at location One, access the Solaris server via Metaframe server(meant for windows)?

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• Mouse scroll wheel in Citrix

  - by molecule

  Hi all, One of my users is experiencing a problem whereby the mouse scroll does not work on the Citrix published application. I have tried to install mouse drivers on his local PC as well as swapping the USB with a PS/2 mouse but still no go. I have researched this issue for a few days but have not been able to find a fix. PC is running Windows XP and ICA client is version 10 I am pretty sure its a problem local to that PC since every other user using the application published on the same server are not having any issues. What could it be?

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• Citrix XenServer iSCSI shared disk?

  - by chsguy

  I am running Citrix XenServer Essentials 5.5, with VMs stored on an EqualLogic iSCSI shelf, using XenServer's StorageLink. I would like to create a "virtual disk" that can be attached to multiple VMs. This would be used for a cluster file system like OCFS2 or GFS. This doesn't seem possible using the XenCenter GUI and I can't find anything online about how to do it. I realize I could simply expose the iSCSI network to the VM and have the VM initiate its own iSCSI, but that creates a lot of security challenges. This was pretty easy to do on Oracle VM Server, which is Xen based, so I know it's not a limitation of Xen itself. Maybe there is an "xe-" command for this? Thanks for any suggestions you can provide.

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• HP CM2320 Printer crashes windows 2003 spooler in TS/Citrix

  - by Stephane

  Hello, I'm having a very annoying issue with an HP printer (CM2320): all of a sudden, any user who has that printer installed locally as default printer would crash any Windows 2003 terminal services or Citrix server (XenApp PS 4.5) as soon as he connect, causing the session to hang and other users to be unable to connect to the server. To restore functionality, an administrator has to connect to the server's console session and acknowledge the error message about spoolsv.exe having crashed with an AV. I tried downloading the latest drivers from HP (an adventure worthy of Lara Croft in itself) and install it on all servers but that didn't seem to have helped the situation: the spooler is still crashing. Anyone has a suggestion about what I could do about this ?

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