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  • Sharepoint Discussion Board w/ attachments expiration

    - by Mike
    I want to set a retention policy (DB Settings - Information Management Policy Settings) on a discussion board, but does the attachment get deleted as well? Also, I have a discussion board retention policy right now that isn't working properly. The criteria is: Last Updated + 30 days Delete There are plenty of dicussion items that are long past "Last Updated". Any ideas why?

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  • Sharepoint discussion board w/ attachments expiration policy

    - by Mike
    I want to set a retention policy (DB Settings - Information Management Policy Settings) on a discussion board, but does the attachment get deleted as well? Also, I have a discussion board retention policy right now that isn't working properly. The criteria is: Last Updated + 30 days Delete There are plenty of dicussion items that are long past "Last Updated". Any ideas why?

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  • Sharepoint Expiration Policy not working

    - by spano
    I have a Sharepoint 2010 list with a custom content type with an associated retention policy. The policy consists of a custom formula and then the Send to Recycle Bin action. However, I realized that the items were not being deleted. I verified the list settings and the retention policy was configured: I run the Expiration Policy job several times but no items were deleted and no errors found in the logs. I also added logging to the custom formula but no logging was found neither. Finally, I found...(read more)

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  • Partitioned Repository for WebCenter Content using Oracle Database 11g

    - by Adao Junior
    One of the biggest challenges for content management solutions is related to the storage management due the high volumes of the unstoppable growing of information. Even if you have storage appliances and a lot of terabytes, thinks like backup, compression, deduplication, storage relocation, encryption, availability could be a nightmare. One standard option that you have with the Oracle WebCenter Content is to store data to the database. And the Oracle Database allows you leverage features like compression, deduplication, encryption and seamless backup. But with a huge volume, the challenge is passed to the DBA to keep the WebCenter Content Database up and running. One solution is the use of DB partitions for your content repository, but what are the implications of this? Can I fit this with my business requirements? Well, yes. It’s up to you how you will manage that, you just need a good plan. During you “storage brainstorm plan” take in your mind what you need, such as storage petabytes of documents? You need everything on-line? There’s a way to logically separate the “good content” from the “legacy content”? The first thing that comes to my mind is to use the creation date of the document, but you need to remember that this document could receive a lot of revisions and maybe you can consider the revision creation date. Your plan can have also complex rules like per Document Type or per a custom metadata like department or an hybrid per date, per DocType and an specific virtual folder. Extrapolation the use, you can have your repository distributed in different servers, different disks, different disk types (Such as ssds, sas, sata, tape,…), separated accordingly your business requirements, separating the “hot” content from the legacy and easily matching your compliance requirements. If you think to use by revision, the simple way is to consider the dId, that is the sequential unique id for every content created using the WebCenter Content or the dLastModified that is the date field of the FileStorage table that contains the date of inclusion of the content to the DB Table using SecureFiles. Using the scenario of partitioned repository using an hierarchical separation by date, we will transform the FileStorage table in an partitioned table using  “Partition by Range” of the dLastModified column (You can use the dId or a join with other tables for other metadata such as dDocType, Security, etc…). The test scenario bellow covers: Previous existent data on the JDBC Storage to be migrated to the new partitioned JDBC Storage Partition by Date Automatically generation of new partitions based on a pre-defined interval (Available only with Oracle Database 11g+) Deduplication and Compression for legacy data Oracle WebCenter Content 11g PS5 (Could present some customizations that do not affect the test scenario) For the test case you need some data stored using JDBC Storage to be the “legacy” data. If you do not have done before, just create an Storage rule pointed to the JDBC Storage: Enable the metadata StorageRule in the UI and upload some documents using this rule. For this test case you can run using the schema owner or an dba user. We will use the schema owner TESTS_OCS. I can’t forgot to tell that this is just a test and you should do a proper backup of your environment. When you use the schema owner, you need some privileges, using the dba user grant the privileges needed: REM Grant privileges required for online redefinition. GRANT EXECUTE ON DBMS_REDEFINITION TO TESTS_OCS; GRANT ALTER ANY TABLE TO TESTS_OCS; GRANT DROP ANY TABLE TO TESTS_OCS; GRANT LOCK ANY TABLE TO TESTS_OCS; GRANT CREATE ANY TABLE TO TESTS_OCS; GRANT SELECT ANY TABLE TO TESTS_OCS; REM Privileges required to perform cloning of dependent objects. GRANT CREATE ANY TRIGGER TO TESTS_OCS; GRANT CREATE ANY INDEX TO TESTS_OCS; In our test scenario we will separate the content as Legacy, Day1, Day2, Day3 and Future. This last one will partitioned automatically using 3 tablespaces in a round robin mode. In a real scenario the partition rule could be per month, per year or any rule that you choose. Table spaces for the test scenario: CREATE TABLESPACE TESTS_OCS_PART_LEGACY DATAFILE 'tests_ocs_part_legacy.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_DAY1 DATAFILE 'tests_ocs_part_day1.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_DAY2 DATAFILE 'tests_ocs_part_day2.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_DAY3 DATAFILE 'tests_ocs_part_day3.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_ROUND_ROBIN_A 'tests_ocs_part_round_robin_a.dat' DATAFILE SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_ROUND_ROBIN_B 'tests_ocs_part_round_robin_b.dat' DATAFILE SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_ROUND_ROBIN_C 'tests_ocs_part_round_robin_c.dat' DATAFILE SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; Before start, gather optimizer statistics on the actual FileStorage table: EXEC DBMS_STATS.GATHER_TABLE_STATS(USER, 'FileStorage', cascade => TRUE); Now check if is possible execute the redefinition process: EXEC DBMS_REDEFINITION.CAN_REDEF_TABLE('TESTS_OCS', 'FileStorage',DBMS_REDEFINITION.CONS_USE_PK); If no errors messages, you are good to go. Create a Partitioned Interim FileStorage table. You need to create a new table with the partition information to act as an interim table: CREATE TABLE FILESTORAGE_Part ( DID NUMBER(*,0) NOT NULL ENABLE, DRENDITIONID VARCHAR2(30 CHAR) NOT NULL ENABLE, DLASTMODIFIED TIMESTAMP (6), DFILESIZE NUMBER(*,0), DISDELETED VARCHAR2(1 CHAR), BFILEDATA BLOB ) LOB (BFILEDATA) STORE AS SECUREFILE ( ENABLE STORAGE IN ROW NOCACHE LOGGING KEEP_DUPLICATES NOCOMPRESS ) PARTITION BY RANGE (DLASTMODIFIED) INTERVAL (NUMTODSINTERVAL(1,'DAY')) STORE IN (TESTS_OCS_PART_ROUND_ROBIN_A, TESTS_OCS_PART_ROUND_ROBIN_B, TESTS_OCS_PART_ROUND_ROBIN_C) ( PARTITION FILESTORAGE_PART_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_LEGACY LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_LEGACY RETENTION NONE DEDUPLICATE COMPRESS HIGH ), PARTITION FILESTORAGE_PART_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_DAY1 LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_DAY1 RETENTION AUTO KEEP_DUPLICATES COMPRESS ), PARTITION FILESTORAGE_PART_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_DAY2 LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_DAY2 RETENTION AUTO KEEP_DUPLICATES NOCOMPRESS ), PARTITION FILESTORAGE_PART_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_DAY3 LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_DAY3 RETENTION AUTO KEEP_DUPLICATES NOCOMPRESS ) ); After the creation you should see your partitions defined. Note that only the fixed range partitions have been created, none of the interval partition have been created. Start the redefinition process: BEGIN DBMS_REDEFINITION.START_REDEF_TABLE( uname => 'TESTS_OCS' ,orig_table => 'FileStorage' ,int_table => 'FileStorage_PART' ,col_mapping => NULL ,options_flag => DBMS_REDEFINITION.CONS_USE_PK ); END; This operation can take some time to complete, depending how many contents that you have and on the size of the table. Using the DBA user you can check the progress with this command: SELECT * FROM v$sesstat WHERE sid = 1; Copy dependent objects: DECLARE redefinition_errors PLS_INTEGER := 0; BEGIN DBMS_REDEFINITION.COPY_TABLE_DEPENDENTS( uname => 'TESTS_OCS' ,orig_table => 'FileStorage' ,int_table => 'FileStorage_PART' ,copy_indexes => DBMS_REDEFINITION.CONS_ORIG_PARAMS ,copy_triggers => TRUE ,copy_constraints => TRUE ,copy_privileges => TRUE ,ignore_errors => TRUE ,num_errors => redefinition_errors ,copy_statistics => FALSE ,copy_mvlog => FALSE ); IF (redefinition_errors > 0) THEN DBMS_OUTPUT.PUT_LINE('>>> FileStorage to FileStorage_PART temp copy Errors: ' || TO_CHAR(redefinition_errors)); END IF; END; With the DBA user, verify that there's no errors: SELECT object_name, base_table_name, ddl_txt FROM DBA_REDEFINITION_ERRORS; *Note that will show 2 lines related to the constrains, this is expected. Synchronize the interim table FileStorage_PART: BEGIN DBMS_REDEFINITION.SYNC_INTERIM_TABLE( uname => 'TESTS_OCS', orig_table => 'FileStorage', int_table => 'FileStorage_PART'); END; Gather statistics on the new table: EXEC DBMS_STATS.GATHER_TABLE_STATS(USER, 'FileStorage_PART', cascade => TRUE); Complete the redefinition: BEGIN DBMS_REDEFINITION.FINISH_REDEF_TABLE( uname => 'TESTS_OCS', orig_table => 'FileStorage', int_table => 'FileStorage_PART'); END; During the execution the FileStorage table is locked in exclusive mode until finish the operation. After the last command the FileStorage table is partitioned. If you have contents out of the range partition, you should see the new partitions created automatically, not generating an error if you “forgot” to create all the future ranges. You will see something like: You now can drop the FileStorage_PART table: border-bottom-width: 1px; border-bottom-style: solid; text-align: left; border-left-color: silver; border-left-width: 1px; border-left-style: solid; padding-bottom: 4px; line-height: 12pt; background-color: #f4f4f4; margin-top: 20px; margin-right: 0px; margin-bottom: 10px; margin-left: 0px; padding-left: 4px; width: 97.5%; padding-right: 4px; font-family: 'Courier New', Courier, monospace; direction: ltr; max-height: 200px; font-size: 8pt; overflow-x: auto; overflow-y: auto; border-top-color: silver; border-top-width: 1px; border-top-style: solid; cursor: text; border-right-color: silver; border-right-width: 1px; border-right-style: solid; padding-top: 4px; " id="codeSnippetWrapper"> DROP TABLE FileStorage_PART PURGE; To check the FileStorage table is valid and is partitioned, use the command: SELECT num_rows,partitioned FROM user_tables WHERE table_name = 'FILESTORAGE'; You can list the contents of the FileStorage table in a specific partition, per example: SELECT * FROM FileStorage PARTITION (FILESTORAGE_PART_LEGACY) Some useful commands that you can use to check the partitions, note that you need to run using a DBA user: SELECT * FROM DBA_TAB_PARTITIONS WHERE table_name = 'FILESTORAGE';   SELECT * FROM DBA_TABLESPACES WHERE tablespace_name like 'TESTS_OCS%'; After the redefinition process complete you have a new FileStorage table storing all content that has the Storage rule pointed to the JDBC Storage and partitioned using the rule set during the creation of the temporary interim FileStorage_PART table. At this point you can test the WebCenter Content downloading the documents (Original and Renditions). Note that the content could be already in the cache area, take a look in the weblayout directory to see if a file with the same id is there, then click on the web rendition of your test file and see if have created the file and you can open, this means that is all working. The redefinition process can be repeated many times, this allow you test what the better layout, over and over again. Now some interesting maintenance actions related to the partitions: Make an tablespace read only. No issues viewing, the WebCenter Content do not alter the revisions When try to delete an content that is part of an read only tablespace, an error will occurs and the document will not be deleted The only way to prevent errors today is creating an custom component that checks the partitions and if you have an document in an “Read Only” repository, execute the deletion process of the metadata and mark the document to be deleted on the next db maintenance, like a new redefinition. Take an tablespace off-line for archiving purposes or any other reason. When you try open an document that is included in this tablespace will receive an error that was unable to retrieve the content, but the others online tablespaces are not affected. Same behavior when deleting documents. Again, an custom component is the solution. If you have an document “out of range”, the component can show an message that the repository for that document is offline. This can be extended to a option to the user to request to put online again. Moving some legacy content to an offline repository (table) using the Exchange option to move the content from one partition to a empty nonpartitioned table like FileStorage_LEGACY. Note that this option will remove the registers from the FileStorage and will not be able to open the stored content. You always need to keep in mind the indexes and constrains. An redefinition separating the original content (vault) from the renditions and separate by date ate the same time. This could be an option for DAM environments that want to have an special place for the renditions and put the original files in a storage with less performance. The process will be the same, you just need to change the script of the interim table to use composite partitioning. Will be something like: CREATE TABLE FILESTORAGE_RenditionPart ( DID NUMBER(*,0) NOT NULL ENABLE, DRENDITIONID VARCHAR2(30 CHAR) NOT NULL ENABLE, DLASTMODIFIED TIMESTAMP (6), DFILESIZE NUMBER(*,0), DISDELETED VARCHAR2(1 CHAR), BFILEDATA BLOB ) LOB (BFILEDATA) STORE AS SECUREFILE ( ENABLE STORAGE IN ROW NOCACHE LOGGING KEEP_DUPLICATES NOCOMPRESS ) PARTITION BY LIST (DRENDITIONID) SUBPARTITION BY RANGE (DLASTMODIFIED) ( PARTITION Vault VALUES ('primaryFile') ( SUBPARTITION FILESTORAGE_VAULT_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_FUTURE VALUES LESS THAN (MAXVALUE) ) ,PARTITION WebLayout VALUES ('webViewableFile') ( SUBPARTITION FILESTORAGE_WEBLAYOUT_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_FUTURE VALUES LESS THAN (MAXVALUE) ) ,PARTITION Special VALUES ('Special') ( SUBPARTITION FILESTORAGE_SPECIAL_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_FUTURE VALUES LESS THAN (MAXVALUE) ) )ENABLE ROW MOVEMENT; The next post related to partitioned repository will come with an sample component to handle the possible exceptions when you need to take off line an tablespace/partition or move to another place. Also, we can include some integration to the Retention Management and Records Management. Another subject related to partitioning is the ability to create an FileStore Provider pointed to a different database, raising the level of the distributed storage vs. performance. Let us know if this is important to you or you have an use case not listed, leave a comment. Cross-posted on the blog.ContentrA.com

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  • Disable log rotation for apache or move file location

    - by vittocia
    I need to change the log retention for apache, currently is seems to be running on the default from logrotate.conf which is weekly. It creates 'access_log.1' 'access_log.2' and so on for each week. The problem is it deletes the last log file every week, 'access_log.5', I need the logs to keep going infinitely instead of the last log being deleted every week. It seems to be running on the default value from logrotate.conf - I don't want to change the default values held in that file, so I assume there is a way to change the retention using the /etc/logrotate.d/httpd file? the contents are as follows: /var/log/httpd/*log { missingok notifempty sharedscripts postrotate /sbin/service httpd reload > /dev/null 2>/dev/null || true endscript } what can I add/change to stop the last log being deleted every week?

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  • EM12c Release 4: Cloud Control to Major Tom...

    - by abulloch
    With the latest release of Enterprise Manager 12c, Release 4 (12.1.0.4) the EM development team has added new functionality to assist the EM Administrator to monitor the health of the EM infrastructure.   Taking feedback delivered from customers directly and through customer advisory boards some nice enhancements have been made to the “Manage Cloud Control” sections of the UI, commonly known in the EM community as “the MTM pages” (MTM stands for Monitor the Monitor).  This part of the EM Cloud Control UI is viewed by many as the mission control for EM Administrators. In this post we’ll highlight some of the new information that’s on display in these redesigned pages and explain how the information they present can help EM administrators identify potential bottlenecks or issues with the EM infrastructure. The first page we’ll take a look at is the newly designed Repository information page.  You can get to this from the main Setup menu, through Manage Cloud Control, then Repository.  Once this page loads you’ll see the new layout that includes 3 tabs containing more drill-down information. The Repository Tab The first tab, Repository, gives you a series of 6 panels or regions on screen that display key information that the EM Administrator needs to review from time to time to ensure that their infrastructure is in good health. Rather than go through every panel let’s call out a few and let you explore the others later yourself on your own EM site.  Firstly, we have the Repository Details panel. At a glance the EM Administrator can see the current version of the EM repository database and more critically, three important elements of information relating to availability and reliability :- Is the database in Archive Log mode ? Is the database using Flashback ? When was the last database backup taken ? In this test environment above the answers are not too worrying, however, Production environments should have at least Archivelog mode enabled, Flashback is a nice feature to enable prior to upgrades (for fast rollback) and all Production sites should have a backup.  In this case the backup information in the Control file indicates there’s been no recorded backups taken. The next region of interest to note on this page shows key information around the Repository configuration, specifically, the initialisation parameters (from the spfile). If you’re storing your EM Repository in a Cluster Database you can view the parameters on each individual instance using the Instance Name drop-down selector in the top right of the region. Additionally, you’ll note there is now a check performed on the active configuration to ensure that you’re using, at the very least, Oracle minimum recommended values.  Should the values in your EM Repository not meet these requirements it will be flagged in this table with a red X for non-compliance.  You can of-course change these values within EM by selecting the Database target and modifying the parameters in the spfile (and optionally, the run-time values if the parameter allows dynamic changes). The last region to call out on this page before moving on is the new look Repository Scheduler Job Status region. This region is an update of a similar region seen on previous releases of the MTM pages in Cloud Control but there’s some important new functionality that’s been added that customers have requested. First-up - Restarting Repository Jobs.  As you can see from the graphic, you can now optionally select a job (by selecting the row in the UI table element) and click on the Restart Job button to take care of any jobs which have stopped or stalled for any reason.  Previously this needed to be done at the command line using EMDIAG or through a PL/SQL package invocation.  You can now take care of this directly from within the UI. Next, you’ll see that a feature has been added to allow the EM administrator to customise the run-time for some of the background jobs that run in the Repository.  We heard from some customers that ensuring these jobs don’t clash with Production backups, etc is a key requirement.  This new functionality allows you to select the pencil icon to edit the schedule time for these more resource intensive background jobs and modify the schedule to avoid clashes like this. Moving onto the next tab, let’s select the Metrics tab. The Metrics Tab There’s some big changes here, this page contains new information regions that help the Administrator understand the direct impact the in-bound metric flows are having on the EM Repository.  Many customers have provided feedback that they are in the dark about the impact of adding new targets or large numbers of new hosts or new target types into EM and the impact this has on the Repository.  This page helps the EM Administrator get to grips with this.  Let’s take a quick look at two regions on this page. First-up there’s a bubble chart showing a comprehensive view of the top resource consumers of metric data, over the last 30 days, charted as the number of rows loaded against the number of collections for the metric.  The size of the bubble indicates a relative volume.  You can see from this example above that a quick glance shows that Host metrics are the largest inbound flow into the repository when measured by number of rows.  Closely following behind this though are a large number of collections for Oracle Weblogic Server and Application Deployment.  Taken together the Host Collections is around 0.7Mb of data.  The total information collection for Weblogic Server and Application Deployments is 0.38Mb and 0.37Mb respectively. If you want to get this information breakdown on the volume of data collected simply hover over the bubble in the chart and you’ll get a floating tooltip showing the information. Clicking on any bubble in the chart takes you one level deeper into a drill-down of the Metric collection. Doing this reveals the individual metric elements for these target types and again shows a representation of the relative cost - in terms of Number of Rows, Number of Collections and Storage cost of data for each Metric type. Looking at another panel on this page we can see a different view on this data. This view shows a view of the Top N metrics (the drop down allows you to select 10, 15 or 20) and sort them by volume of data.  In the case above we can see the largest metric collection (by volume) in this case (over the last 30 days) is the information about OS Registered Software on a Host target. Taken together, these two regions provide a powerful tool for the EM Administrator to understand the potential impact of any new targets that have been discovered and promoted into management by EM12c.  It’s a great tool for identifying the cause of a sudden increase in Repository storage consumption or Redo log and Archive log generation. Using the information on this page EM Administrators can take action to mitigate any load impact by deploying monitoring templates to the targets causing most load if appropriate.   The last tab we’ll look at on this page is the Schema tab. The Schema Tab Selecting this tab brings up a window onto the SYSMAN schema with a focus on Space usage in the EM Repository.  Understanding what tablespaces are growing, at what rate, is essential information for the EM Administrator to stay on top of managing space allocations for the EM Repository so that it works as efficiently as possible and performs well for the users.  Not least because ensuring storage is managed well ensures continued availability of EM for monitoring purposes. The first region to highlight here shows the trend of space usage for the tablespaces in the EM Repository over time.  You can see the upward trend here showing that storage in the EM Repository is being consumed on an upward trend over the last few days here. This is normal as this EM being used here is brand new with Agents being added daily to bring targets into monitoring.  If your Enterprise Manager configuration has reached a steady state over a period of time where the number of new inbound targets is relatively small, the metric collection settings are fairly uniform and standardised (using Templates and Template Collections) you’re likely to see a trend of space allocation that plateau’s. The table below the trend chart shows the Top 20 Tables/Indexes sorted descending by order of space consumed.  You can switch the trend view chart and corresponding detail table by choosing a different tablespace in the EM Repository using the drop-down picker on the top right of this region. The last region to highlight on this page is the region showing information about the Purge policies in effect in the EM Repository. This information is useful to illustrate to EM Administrators the default purge policies in effect for the different categories of information available in the EM Repository.  Of course, it’s also been a long requested feature to have the ability to modify these default retention periods.  You can also do this using this screen.  As there are interdependencies between some data elements you can’t modify retention policies on a feature by feature basis.  Instead, retention policies take categories of information and bundles them together in Groups.  Retention policies are modified at the Group Level.  Understanding the impact of this really deserves a blog post all on it’s own as modifying these can have a significant impact on both the EM Repository’s storage footprint and it’s performance.  For now, we’re just highlighting the features visibility on these new pages. As a user of EM12c we hope the new features you see here address some of the feedback that’s been given on these pages over the past few releases.  We’ll look out for any comments or feedback you have on these pages ! 

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  • Oracle Customer Experience (CX) Solutions Make Retailers Merry

    - by Tuula Fai
    Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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  • Properly releasing UITableViewController and UITableView directly added to a UIViewController

    - by JK
    I have a UIViewController (parentVC) to which I add a UITableViewController as follows (it is not pushed since the tableview only occupies about half the screen): tableVC = [[SmallTableVC alloc] initWithStyle:UITableViewStylePlain]; [self.view addSubview:tableVC.tableView]; In dealloc, I add [tableVC release]; Using instruments, I can see that the tableVC is indeed fully released when parentVC released, which is good, but I am not sure why as I thought that the UITableView of tableVC would have a retain count of 2 (1 for retention by tableVC and 1 for retention by parentVC). My intuition was that an additional [tableVC.tableView release] would be required, but adding it crashes the app. Why is tableVC released properly by the current code (if indeed it actually is)? Does a UITableViewController not retain its tableView? Thanks.

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  • Digital Storage for Airline Entertainment

    - by Bill Evjen
    by Thomas Coughlin Common flash memory cards The most common flash memory products currently in use are SD cards and derivative products (e.g. mini and micro-SD cards) Some compact flash used for professional applications (such as DSLR cameras) Evolution of leading flash formats Standardization –> market expansion Market expansion –> volume iNAND –> focus is on enabling embedded X3 iSSD –> ideal for thin form factor devices Flash memory applications Phones are the #1 user of flash memory Flash memory is used as embedded and removable storage in many mobile applications Flash memory is being used in computers as USB sticks and SSDs Possible use of flash memory in computer combined with HDDs (hybrid HDDs and paired or dual storage computers) It can be a removable card or an embedded card These devices can only handle a specific number of writes Flash memory reads considerably quicker than hard drives Hybrid and dual storage in computers SSDs can provide fast performance but they are expensive HDDs can provide cheap storage but they are relatively slow Combining some flash memory with a HDD can provide costs close to those of HDDs and performance close to flash memory Seagate Momentus XT hybrid HDD Various dual storage offerings putting flash memory with HDDs Other common flash memory devices USB sticks All forms and colors Used for moving files around Some sold with content on them (Sony Movies on USB sticks) Solid State Drives (SSDs) Floating Gate Flash Memory Cell When a bit is programmed, electrons are stored upon the floating gate This has the effect of offsetting the charge on the control gate of the transistor If there is no charge upon the floating gate, then the control gate’s charge determines whether or not a current flows through the channel A strong charge on the control gate assumes that no current flows. A weak charge will allow a strong current to flow through. Similar to HDDs, flash memory must provide: Bit error correction Bad block management NAND and NOR memories are treated differently when it comes to managing wear In many NOR-based systems no management is used at all, since the NOR is simply used to store code, and data is stored in other devices. In this case, it would take a near-infinite amount of time for wear to become an issue since the only time the chip would see an erase/write cycle is when the code in the system is being upgraded, which rarely if ever happens over the life of a typical system. NAND is usually found in very different application than is NOR Flash memory wears out This is expected to get worse over time Retention: Disappearing data Bits fade away Retention decreases with increasing read/writes Bits may change when adjacent bits are read Time and traffic are concerns Controllers typically groom read disturb errors Like DRAM refresh Increases erase/write frequency Application characteristics Music – reads high / writes very low Video – r high / writes very low Internet Cache – r high / writes low On airplanes Many consumers now have their own content viewing devices – do they need the airlines? Is there a way to offer more to consumers, especially with their own viewers Additional special content tie into airplane network access to electrical power, internet Should there be fixed embedded or removable storage for on-board airline entertainment? Is there a way to leverage personal and airline viewers and content in new and entertaining ways?

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  • Tape vs. Disk: Tape Refuses to be Evicted

    Like a tenant who refuses to be evicted from an area earmarked for redevelopment, tape is alive and kicking. When it comes to long-term backup retention and archiving, it is holding its own against dedupe &#151; especially among large enterprises.

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  • Tape vs. Disk: Tape Refuses to be Evicted

    Like a tenant who refuses to be evicted from an area earmarked for redevelopment, tape is alive and kicking. When it comes to long-term backup retention and archiving, it is holding its own against dedupe &#151; especially among large enterprises.

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  • Free Webcast: Oracle's Data Quality Solutions for Oracle Siebel CRM

    - by andrea.mulder
    Do you want to maximize cross-sell and upsell opportunities? Boost call center productivity? Reduce marketing costs? Improve customer retention? I believe the appropriate answers are "yes", "Yes", "YES", and "YES!!!" Attend this free webcast Oracle's Data Quality Solutions for Siebel CRM on Thursday, March 3rd at 11am PT and learn how to get more value out of your current Siebel CRM investment. Register today!

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  • Google I/O 2012 - Measuring the End-to-End Value of Your App

    Google I/O 2012 - Measuring the End-to-End Value of Your App Neil Rhodes, Nick Mihailovski, Mike Kwong We've rethought mobile app analytics from the ground up. If you are a mobile app developer, come see what's new from the land of Google Analytics; Understand how to measure the end-to-end value of your app, and improve its performance to drive usage and retention. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 69 4 ratings Time: 01:04:12 More in Science & Technology

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  • The Real Reason for CRM implementation Failure

    You can search the Internet and look at technology trade magazines and find list after list of why CRM (Customer Retention Management) implementations fail. To me, most of these "articles" are laundr... [Author: Chuck Lewis - Computers and Internet - September 03, 2009]

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  • RightNow stunning references: Spotlight on "The Boston Globe"

    - by Richard Lefebvre
    The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions. “Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe Read the full Press Release here

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  • Oracle Magazine, January/February 2010

    Oracle Magazine January/February features articles on the evolution of enterprise architecture, customer acquisition and retention with Oracle CRM On Demand, Oracle awards for 2009, task flow routers, privacy and security, Oracle Essbase, compressing with Oracle Exadata Hybrid Columnar Compression, Tom Kyte on Oracle Database 11g Release 2 and much more.

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  • Oracle’s Visual CRM Solution

    Visual CRM adds the powerful visualization and document centric collaboration capabilities of Oracle’s AutoVue to Oracle’s best-in-class CRM solutions. By introducing a visual aspect to call center, field service, and ordering processes, Visual CRM helps teams provide faster responses to customer issues, optimize field service performance, and shorten ordering cycles while minimizing order errors.With Visual CRM, organizations can achieve improved customer service levels and field service operations which help drive margin, top line revenue, and customer retention.

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  • PSD to HTML - Give Something 'X-tra' to Your Customers

    These days customer's retention is very difficult in almost every market. Same is the case with PSD to XHTML conversion service market. There are so many players in the market providing more or less same quality of mark up services at competitive prices so that it becomes almost impossible for the customers to select the best one for them.

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  • Recommendation for Document Management Solution

    - by BillN
    We've just been informed by our software vendor that the custom document management system they'd written is no longer in development, and will not be supported in the future. So we are looking at new document management systems. Requirements: Multiple input vectors, we receive documents via e-mail, fax, scanning, and from the originating application Ability to Redact or obscure data. Customers may fax an order with CC data, we want to attach the image of the order form with the order record, but the CC data needs to be protected. Same with Tax IDs. Certain users should be able to see the redacted data, but access should be logged. Version control on documents. We'd like Product Development and Marketing to be able to track various versions of documents like Packaging Designs, but ensure that users have the latest approved version. AD integration, my users don't need another password. Ability to integrate to other apps. Our current system, offers function keys in the order-entry system, that will spawn the viewer application, and open the correct document. Mass import facility, we have a half a terabyte of existing documents in the old system that we would like to import. Retention Policy. I'd like a way to have the system comply with the corporate retention policy, so that when a document of a certain type reaches a certain age, it gets deleted, or atleast marked for manual deletion. We are a Windows Server and HP-UX shop. Does anybody have any experience with Document Management systems that they would like to share? Thanks.

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  • Export-Mailbox - fails with large folders

    - by grojo
    I am trying to move messages from a rather large mailbox to an archive mailbox. However I run into errors all the time. the command I am executing is Export-Mailbox -Identity MAILBOX_FROM -TargetMailbox ARCHIVE -TargetFolder ARCHIVE_FOLDER -StartDate 2009-02-01 -EndDate 2009-02-28 -DeleteContent -Confirm:$false I can copy/move some messages, but run into frequent "an unknown error has occurred" (statuscode -1056749164) I run the console as administrative user, and all permissions are set right, as far as I can tell. I've restricted the start and end dates in case the number of messages moved/deleted should create problems. Anything I am missing in my setup? Corrupted messages? Over-limit message sizes? Update: What I've learnt so far, is that folder with more than approx 3000 messages will generate errors. If mail retention is set (default 30 days), Export-Mailbox will scan all messages whether these were deleted in previous runs or not, and date restriction to limit number of messages will not work. To avoid errors, I've switched off deleted message retention for the mailbox, and moved the messages from one large folder to multiple folders, and moved these one by one...

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  • Exchange 2010 SP2 database size

    - by Chad
    I have a single Exchange 2010 sp2 environment with 3 DB stores. I am trying to reduce the sizes by moving the mailboxes to a spare DB and then deleting the empty database. I cleaned up the users mailboxes to reduce the sizes and set the retention periods to 1 day each and waited several days before moving mailboxes. The databases are backing up fine and clearing logs files but when I move the mailboxes I noticed they were taking a long time, even though some were less than 100MB. When I checked the new database size it seems like the orginal mailbox size might be moving (1GB instead of 100MB). Exchange is showing the expected smaller mailbox sizes when I run get-mailbox statistics against the DB. So if I have 5 mailboxes 100MB each it is showing like 3GB instead of around 500MB, and no whitespace. I keep waiting thinking mailby the retention period is not expired yet but it is much longer than 1 day already. I am setting them both to 0 today to see if that works. What am I missing to get the combined mailbox sizes to match the DB size minus whitespace?

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  • Developer Training – Importance and Significance – Part 1

    - by pinaldave
    Developer Training - Importance and Significance - Part 1 Developer Training – Employee Morals and Ethics – Part 2 Developer Training – Difficult Questions and Alternative Perspective - Part 3 Developer Training – Various Options for Developer Training – Part 4 Developer Training – A Conclusive Summary- Part 5 Can anyone remember their final day of schooling?  This is probably a silly question because – of course you can!  Many people mark this as the most exciting, happiest day of their life.  It marks the end of testing, the end of following rules set by teachers, and the beginning of finally being able to earn money and work in your chosen field. Beginning in Real World However, many former-students will be disappointed to find out that once they become employees, learning is not over.  Many companies are discovering the importance and benefits to training their employees.  You can breathe a sigh of relief, though, because much for this kind of training there are not usually tests! We often think that we go to school for our younger years so that we do all our learning all at once, and then for the rest of our lives we use that knowledge.  But in so many cases, but especially for developers, the opposite is true.  It takes many years of schools to learn the basics of a field, and then our careers are spent learning to become experts. For this, and so many other reasons, training is very important.  Example one: developer training leads to better employees.  A company is only as good as the people it employs, and one way to ensure that you have employed the right candidate is through training.  Training can take a regular “stone” and polish it into a “diamond.”  Employees who have been well-trained will be better at their jobs and produce a better product. Most Expensive Resource Did you know that one of the most expensive operating costs for any company is not buying goods, or advertising, but its employees – especially having to hire new employees.  Bringing in new people, getting them up to speed, and providing them with perks to attract them to a company is a huge cost for companies.  So employee retention – keep the employees you already have, and keeping them happy – is incredibly important from a business aspect.  And research shows that a well-trained employee is a happy employee.  They feel more confident in their job, happier with their position, and more cared-about – and therefore less likely to leave in search of a better job.  Employee training leads to better retention. Good Moral On the subject of keeping employees happy in order to keep them at a company, the complement to that research shows that happier employees are more efficient and overall better at their jobs.  You don’t have to be a scientist to figure out why this is true.  An employee who feel that his company cares about him and his educational future will work harder for the company.  He or she will put in that extra hour during the busy season that makes all the difference in the end.  Good morale is good for the company. If good morale is better for the company, you know that it goes hand-in-hand with something even better – better efficiency.  An employee who is well trained obviously knows more about their job and all the technical aspects.  That means when a problem crops up – and they inevitably do – this employee will be well-equipped to deal with that problem with fewer problems, and no need to go searching for help from higher up.  When employees are well trained, companies run more smoothly. A Better Product Of course, all of these “pros” for employee training are leading up to the one thing that companies truly care about – a better product.  We have shown that employees who have been trained to be competitive in the market are happier at the company, they are more efficient, and their morale is better.  The overall result is that the company’s product – whether it is a database, piece of equipment, or even a physical good – is better.  And a better product will always be more competitive on the market. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Developer Training, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Oracle at The Forrester Customer Intelligence and Marketing Leadership Forums

    - by Christie Flanagan
    The Forrester Customer Intelligence Forum and the Forrester Marketing Leadership Forums will soon be here.  This year’s events will be co-located on April 18-19 at the J.W. Marriott at the L.A. Live entertainment complex in downtown Los Angeles.  Last year’s Marketing Forum was quite memorable for me.  You see, while Forrester analysts and business marketers were busy mingling over at the Marriott, another marketing powerhouse was taking up residence a few feet away at The Staples Center.  That’s right folks. Lada Gaga was coming to town.  And, as I came to learn, it made perfect sense for Lady Gaga and her legions of fans to be sharing a small patch of downtown L.A. with marketing leaders from all over the world.  After all, whether you like Lady Gaga or not, what pop star in recent memory has done more to build herself into a brand and to create an engaging, social and interactive customer experience for her Little Monsters?  While Lady Gaga won’t be back in town for this year’s Forrester events, there are still plenty of compelling reasons to make the trip out to Los Angeles.   The theme for The Forrester Customer Intelligence and Marketing Leadership Forums this year is “From Cool To Critical: Creating Engagement In The Age Of The Customer” and will tackle the important questions about how marketers can survive and thrive in the age of the empowered customer: •    How can you assess consumer uptake of new innovations?•    How do you build deep customer knowledge to drive competitive advantage?•    How do you drive deep, personalized customer engagement?•    What is more valuable — eyeballs or engagement?•    How do business customers engage in new media types?•    How can you tie social data to corporate data?•    Who should lead the movement to customer obsession?•    How should you shift your planning and measurement approaches to accommodate more data and a higher signal-to-noise ratio?•    What role does technology play in customizing and synchronizing marketing efforts across channels?As a platinum sponsor of the event, there will be a numbers of ways to interact with Oracle while you’re attending the Forums.  Here are some of the highlights:Oracle Speaking SessionThursday, April 19, 9:15am – 9:55amMaximize Customer Engagement and Retention with Integrated Marketing & LoyaltyMelissa Boxer, Vice President, Oracle CRM Marketing & LoyaltyCustomers expect to interact with your company, brand and products in more ways than ever before.   New devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. While Marketing's objectives (attract, convert, retain) remain fundamentally the same, your approach and tools must adapt quickly to succeed in this more complex, cross-channel world. Hear how leading brands are using Oracle's integrated marketing and loyalty solutions to maximize customer engagement and retention through better planning, execution, and measurement of synchronized cross-channel marketing initiatives.Solution ShowcaseWednesday, April 1810:20am – 11:50am 12:30pm – 1:30pm2:55pm – 3:40pmThursday, April 199:55am – 10:40am12:00pm – 1:00pmSolution Showcase & Networking ReceptionWednesday, April 185:10pm – 6:20pmBe sure to follow the #webcenter hashtag for updates on these events.  And for a more considered perspective on what Lady Gaga can teach businesses about branding and customer experience, check out Denise Lee Yohn’s post, Lessons from Lady Gaga from the Brand as Business Bites blog.

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  • java annotations - problem with calling a locator class from a Vaadin Project

    - by George
    Hello, I'm not sure how to explain this without writing several pages so I hope the actual code is more expressive. I've made a jar containing multiple annotation declaration similar to the following: @Target(ElementType.PACKAGE) @Retention(RetentionPolicy.RUNTIME) public @interface MarkedPackage { } then I have made a test jar containing several classes in several packages and marked just one package with the above annotation (with package-info.java) like below: @myPackage.MarkedPackage package package.test.jar; this jar had in its build path the jar containing the annotations. then I made a static class that has a method (LoadPlugins) that retrieves a list with all the jars of a directory. Then it searches through the jars for the 'package-info' class and checks if that classes package contains the MarkedPackage annotation. by calling this: if (checkPackageAnnotation(thisClass.getPackage())) where thisClass is the package-info class retrieved via a classloader. and: public static boolean checkPackageAnnotation(AnnotatedElement elem) { System.out.println(elem.getAnnotations().length); if (elem == null || !elem.isAnnotationPresent(MarkedPackage.class)) return false; return true; } the elem.getAnnotatios().length is there for debug purposes. And the problem appears when I call the method from the static class: if I call it from a main function: public class MyMain { public static void main(String[] args){ PluginUtils.LoadPlugins(); } } everything works perfectly it displays '1' from that System.out.println(elem.getAnnotations().length); But if I call it from a button from my Vaadin project: header.addComponent(new Button("CallThat", new Button.ClickListener() { public void buttonClick(ClickEvent event) { PluginUtils.LoadPlugins(); } })); It displays '0' from that System.out.println(elem.getAnnotations().length); Also I should mention that I created the main inside my Vaadin project so it would have the exact same build path and resources. Is there a problem with web applications and that "@Retention(RetentionPolicy.RUNTIME)" ? hope I was clear enough... Hope someone has a solution for me... If you need more information - let me know. Thank you.

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