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• Breaking up the Workday– Overcoming the Workaholic Syndrome

  - by dwahlin

  Hi, my name’s Dan Wahlin and I’m a workaholic – I admit it. It’s good from the standpoint that I get a lot done but it also has a lot of cons associated with it as well that I’m not proud of. I literally can’t watch TV without feeling like I should be doing something more productive (although I have no problem going to see movies at a theater or watching sporting events – that’s my escape I guess). On vacation it’s sometimes difficult the first few days to just “let go” of work and enjoy the time with my family. I always feel like I should be checking email and following up with different business projects. Fortunately, my wife knows me really well after 17 years of marriage and “gently” restricts my usage of laptops and other gadgets while we’re out. She also reminds me that constantly burying my face in gadgets just isn’t cool and shows a distinct lack of self control. On a given day I typically put in between 12 (at a minimum) up to 16-18 hours working on projects. My company does .NET consulting (ASP.NET/jQuery, SharePoint and Silverlight) but we also do a lot in the training space so there’s always a client project, some new courseware or some other deliverable that has to be worked on. My normal process for handling that is to just work my butt off and see how much I can get done. That process has worked well for a long time but when you start realizing that your happiness comes from how much work you accomplished that day then you have a problem. That’s especially true if you have kids (which I do….two awesome boys). It’s almost as if working more hours feels like I’m more successful or something which is of course ridiculous. It may actually mean that I’m too distracted or disorganized. Lately I’ve realized that while I’m still productive and always meet my deadlines, I’m really burnt out by the afternoon and have lost some of the excitement I used to have. Part of that’s normal I think given that I’ve been doing this for close to 15 years now, but in thinking through it more I realized that I just need to get away from the desk and take a break. By far, the happiest time of my life was my childhood. Part of that was due to having awesome parents, having far less responsibility (a big factor I suspect), being able to hang-out with friends at school, playing sports, games, etc. but I think a big part of the overall happiness came from being outside a lot. I lived on my bike as a little kid and as I grew up I shared time between riding an ATV all over the place, shooting hoops on the basketball court, playing golf and working on a golf course (all outside work of course).  Being a software developer and trainer I generally spend 95% or more of my day indoors and only see the sun when driving from place to place or by looking out the window (that’s sad because I live in a suburb of Phoenix, AZ where it’s nearly always sunny). I haven’t looked into any scientific studies on the matter, but I’d be willing to bet there’s a direct correlation between overall productivity/happiness and being outside some throughout the day (sunny or not). But, I wasn’t sure what to do about it since I do have a lot of deadlines I need to meet after all. While talking with my wife last night I mentioned how I feel like I’m in a rut and want to get the “fun” back that I used to have. She immediately said that I need to start making time for breaks (a real quick fact – she’s a lot smarter than me and nearly always right). Of course my first thought was that I’d be less productive taking breaks. If I spend 2 hours just relaxing then I’m losing 2 hours of work. But, I thought about it more and realized that I’m probably less productive when I work 10+ hours and only take less than 30 minutes for a lunch break to relax a little. I bet my brain is screaming, “Please let me relax a little so I can figure out these problems you’re trying to resolve!”. So, starting today I’m going to try to break the workaholic habit and spend time outside of the office. That could mean sitting around outside, working out, golfing, or whatever. I’ve decided that no gadgets are allowed during that time and that I shouldn’t work for more than 4 hours straight without taking a break. I have no idea how my little “break the workaholic syndrome” experiment will go or how long it will last, but I’d be very interested in hearing from others on how they keep fresh and focused without working yourself to death. If you have any specific ideas, techniques or practices you follow please share them. There’s a lot more to life than work and some of us (and I’m thinking of myself specifically) need to take a long, hard look at what kind of balance we currently have. I’d hate to look back at my life when I’m 80 years old and say, “The only thing I did was work – I missed out on life!”.

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• How to build a Singleton-like dependency injector replacement (Php)

  - by Erparom

  I know out there are a lot of excelent containers, even frameworks almost entirely DI based with good strong IoC classes. However, this doesn't help me to "define" a new pattern. (This is Php code but understandable to anyone) Supose we have: //Declares the singleton class bookSingleton { private $author; private static $bookInstance; private static $isLoaned = FALSE; //The private constructor private function __constructor() { $this->author = "Onecrappy Writer Ofcheap Novels"; } //Sets the global isLoaned state and also gets self instance public static function loanBook() { if (self::$isLoaned === FALSE) { //Book already taken, so return false return FALSE; } else { //Ok, not loaned, lets instantiate (if needed and loan) if (!isset(self::$bookInstance)) { self::$bookInstance = new BookSingleton(); } self::$isLoaned = TRUE; } } //Return loaned state to false, so another book reader can take the book public function returnBook() { $self::$isLoaned = FALSE; } public function getAuthor() { return $this->author; } } Then we get the singelton consumtion class: //Consumes the Singleton class BookBorrower() { private $borrowedBook; private $haveBookState; public function __construct() { this->haveBookState = FALSE; } //Use the singelton-pattern behavior public function borrowBook() { $this->borrowedBook = BookSingleton::loanBook(); //Check if was successfully borrowed if (!this->borrowedBook) { $this->haveBookState = FALSE; } else { $this->haveBookState = TRUE; } } public function returnBook() { $this->borrowedBook->returnBook(); $this->haveBookState = FALSE; } public function getBook() { if ($this->haveBookState) { return "The book is loaned, the author is" . $this->borrowedbook->getAuthor(); } else { return "I don't have the book, perhaps someone else took it"; } } } At last, we got a client, to test the behavior function __autoload($class) { require_once $class . '.php'; } function write ($whatever,$breaks) { for($break = 0;$break<$breaks;$break++) { $whatever .= "\n"; } echo nl2br($whatever); } write("Begin Singleton test", 2); $borrowerJuan = new BookBorrower(); $borrowerPedro = new BookBorrower(); write("Juan asks for the book", 1); $borrowerJuan->borrowBook(); write("Book Borrowed? ", 1); write($borrowerJuan->getAuthorAndTitle(),2); write("Pedro asks for the book", 1); $borrowerPedro->borrowBook(); write("Book Borrowed? ", 1); write($borrowerPedro->getAuthorAndTitle(),2); write("Juan returns the book", 1); $borrowerJuan->returnBook(); write("Returned Book Juan? ", 1); write($borrowerJuan->getAuthorAndTitle(),2); write("Pedro asks again for the book", 1); $borrowerPedro->borrowBook(); write("Book Borrowed? ", 1); write($borrowerPedro->getAuthorAndTitle(),2); This will end up in the expected behavior: Begin Singleton test Juan asks for the book Book Borrowed? The book is loaned, the author is = Onecrappy Writer Ofcheap Novels Pedro asks for the book Book Borrowed? I don't have the book, perhaps someone else took it Juan returns the book Returned Book Juan? I don't have the book, perhaps someone else took it Pedro asks again for the book Book Borrowed? The book is loaned, the author is = Onecrappy Writer Ofcheap Novels So I want to make a pattern based on the DI technique able to do exactly the same, but without singleton pattern. As far as I'm aware, I KNOW I must inject the book inside "borrowBook" function instead of taking a static instance: public function borrowBook(BookNonSingleton $book) { if (isset($this->borrowedBook) || $book->isLoaned()) { $this->haveBook = FALSE; return FALSE; } else { $this->borrowedBook = $book; $this->haveBook = TRUE; return TRUE; } } And at the client, just handle the book: $borrowerJuan = new BookBorrower(); $borrowerJuan-borrowBook(new NonSingletonBook()); Etc... and so far so good, BUT... Im taking the responsability of "single instance" to the borrower, instead of keeping that responsability inside the NonSingletonBook, that since it has not anymore a private constructor, can be instantiated as many times... making instances on each call. So, What does my NonSingletonBook class MUST be in order to never allow borrowers to have this same book twice? (aka) keep the single instance. Because the dependency injector part of the code (borrower) does not solve me this AT ALL. Is it needed the container with an "asShared" method builder with static behavior? No way to encapsulate this functionallity into the Book itself? "Hey Im a book and I shouldn't be instantiated more than once, I'm unique"

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• Death March

  - by Nick Harrison

  It is a horrible sight to watch a project fail. There are few things as bad. Watching a project fail regardless of the reason is almost like sitting in a room with a "Dementor" from Harry Potter. It will literally suck all of the life and joy out of the room. Nearly every project that I have seen fail has failed because of political challenges or management challenges. Sometimes there are technical challenges that bring a project to its knees, but usually projects fail for less technical reasons. Here a few observations about projects failing for political reasons. Both the client and the consultants have to be committed to seeing the project succeed. Put simply, you cannot solve a problem when the primary stake holders do not truly want it solved. This could come from a consultant being more interested in extended the engagement. It could come from a client being afraid of what will happen to them once the problem is solved. It could come from disenfranchised stake holders. Sometimes a project is beset on all sides. When you find yourself working on a project that has this kind of threat, do all that you can to constrain the disruptive influences of the bad apples. If their influence cannot be constrained, you truly have no choice but to move on to a new project. Tough choices have to be made to make a project successful. These choices will affect everyone involved in the project. These choices may involve users not getting a change request through that they want. Developers may not get to use the tools that they want. Everyone may have to put in more hours that they originally planned. Steps may be skipped. Compromises will be made, but if everyone stays committed to the end goal, you can still be successful. If individuals start feeling disgruntled or resentful of the compromises reached, the project can easily be derailed. When everyone is not working towards a common goal, it is like driving with one foot on the break and one foot on the accelerator. Not only will you not get to where you are planning, you will also damage the car and possibly the passengers as well.   It is important to always keep the end result in mind. Regardless of the development methodology being followed, the end goal is not comprehensive documentation. In all cases, it is working software. Comprehensive documentation is nice but useless if the software doesn't work.   You can never get so distracted by the next goal that you fail to meet the current goal. Most projects are ultimately marathons. This means that the pace must be sustainable. Regardless of the temptations, you cannot burn the team alive. Processes will fail. Technology will get outdated. Requirements will change, but your people will adapt and learn and grow. If everyone on the team from the most senior analyst to the most junior recruit trusts and respects each other, there is no challenge that they cannot overcome. When everyone involved faces challenges with the attitude "This is my project and I will not let it fail" "You are my teammate and I will not let you fail", you will in fact not fail. When you find a team that embraces this attitude, protect it at all cost. Edward Yourdon wrote a book called Death March. In it, he included a graph for categorizing Death March project types based on the Happiness of the Team and the Chances of Success.   Chances are we have all worked on Death March projects. We will all most likely work on more Death March projects in the future. To a certain extent, they seem to be inevitable, but they should never be suicide or ugly. Ideally, they can all be "Mission Impossible" where everyone works hard, has fun, and knows that there is good chance that they will succeed. If you are ever lucky enough to work on such a project, you will know that sense of pride that comes from the eventual success. You will recognize a profound bond with the team that you worked with. Chances are it will change your life or at least your outlook on life. If you have not already read this book, get a copy and study it closely. It will help you survive and make the most out of your next Death March project.

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• Agile Testing Days 2012 – Day 2 – Learn through disagreement

  - by Chris George

  I think I was in the right place! During Day 1 I kept on reading tweets about Lean Coffee that has happened earlier that morning. It intrigued me and I figured in for a penny in for a pound, and set my alarm for 6:45am. Following the award night the night before, it was _really_ hard getting up when it went off, but I did and after a very early breakfast, set off for the 10 min walk to the Dorint. With Lean Coffee due to start at 07:30, I arrived at the hotel and made my way to one of the hotel bars. I soon realised I was in the right place as although the bar was empty, there was a table with post-it’s and pens! This MUST be the place! The premise of Lean Coffee is to have several small timeboxed discussions. Everyone writes down what they would like to discuss on post-its that are then briefly explained and submitted to the pile. Once everyone is done, the group dot-votes on the topics. The topics are then sorted by the dot vote counts and the discussions begin. Each discussion had 8 mins to start with, which meant it prevented the discussions getting off topic too much. After the time elapsed, the group had a vote whether to extend the discussion by a further 4 mins or move on. Several discussion were had around training, soft skills etc. The conversations were really interesting and there were quite a few good ideas. Overall it was a very enjoyable experience, certainly worth the early start! Make Melly Happy Following Lean Coffee was real coffee, and much needed that was! The first keynote of the day was “Let’s help Melly (Changing Work into Life)”by Jurgen Appelo. Draw lines to track happiness This was a very interesting presentation, and set the day nicely. The theme to the keynote was projects are about the people, more-so than the actual tasks. So he started by showing a photo of an employee ‘Melly’ who looked happy enough. He then stated that she looked happy but actually hated her job. In fact 50% of Americans hate their jobs. He went on to say that the world over 50% of people hate Americans their jobs. Jurgen talked about many ways to reduce the feedback cycle, not only of the project, but of the people management. Ideas such as Happiness doors, happiness tracking (drawing lines on a wall indicating your happiness for that day), kudo boxes (to compliment a colleague for good work). All of these (and more) ideas stimulate conversation amongst the team, lead to early detection of issues and investigation of solutions. I’ve massively simplified Jurgen’s keynote and have certainly not done it justice, so I will post a link to the video once it’s available. Following more coffee, the next talk was “How releasing faster changes testing” by Alexander Schwartz. This is a topic very close to our hearts at the moment, so I was eager to find out any juicy morsels that could help us achieve more frequent releases, and Alex did not disappoint. He started off by confirming something that I have been a firm believer in for a number of years now; adding more people can do more harm than good when trying to release. This is for a number of reasons, but just adding new people to a team at such a critical time can be more of a drain on resources than they add. The alternative is to have the whole team have shared responsibility for faster delivery. So the whole team is responsible for quality and testing. Obviously you will have the test engineers on the project who have the specialist skills, but there is no reason that the entire team cannot do exploratory testing on the product. This links nicely with the Developer Exploratory testing presented by Sigge on Day 1, and certainly something that my team are really striving towards. Focus on cycle time, so what can be done to reduce the time between dev cycles, release cycles. What’s stops a release, what delays a release? all good solid questions that can be answered. Alex suggested that perhaps the product doesn’t need to be fully tested. Doing less testing will reduce the cycle time therefore get the release out faster. He suggested a risk-based approach to planning what testing needs to happen. Reducing testing could have an impact on revenue if it causes harm to customers, so test the ‘right stuff’! Determine a set of tests that are ‘face saving’ or ‘smoke’ tests. These tests cover the core functionality of the product and aim to prevent major embarrassment if these areas were to fail! Amongst many other very good points, Alex suggested that a good approach would be to release after every new feature is added. So do a bit of work -> release, do some more work -> release. By releasing small increments of work, the impact on the customer of bugs being introduced is reduced. Red Pill, Blue Pill The second keynote of the day was “Adaptation and improvisation – but your weakness is not your technique” by Markus Gartner and proved to be another very good presentation. It started off quoting lines from the Matrix which relate to adapting, improvising, realisation and mastery. It has alot of nerds in the room smiling! Markus went on to explain how through deliberate practice ( and a lot of it!) you can achieve mastery, but then you never stop learning. Through methods such as code retreats, testing dojos, workshops you can continually improve and learn. The code retreat idea was one that interested me. It involved pairing to write an automated test for, say, 45 mins, they deleting all the code, finding a different partner and writing the same test again! This is another keynote where the video will speak louder than anything I can write here! Markus did elaborate on something that Lisa and Janet had touched on yesterday whilst busting the myth that “Testers Must Code”. Whilst it is true that to be a tester, you don’t need to code, it is becoming more common that there is this crossover happening where more testers are coding and more programmers are testing. Markus made a special distinction between programmers and developers as testers develop tests code so this helped to make that clear. “Extending Continuous Integration and TDD with Continuous Testing” by Jason Ayers was my next talk after lunch. We already do CI and a bit of TDD on my project team so I was interested to see what this continuous testing thing was all about and whether it would actually work for us. At the start of the presentation I was of the opinion that it just would not work for us because our tests are too slow, and that would be the case for many people. Jason started off by setting the scene and saying that those doing TDD spend between 10-15% of their time waiting for tests to run. This can be reduced by testing less often, reducing the test time but this then increases the risk of introduced bugs not being spotted quickly. Therefore, in comes Continuous Testing (CT). CT systems run your unit tests whenever you save some code and runs them in the background so you can continue working. This is a really nice idea, but to do this, your tests must be fast, independent and reliable. The latter two should be the case anyway, and the first is ideal, but hard! Jason makes several suggestions to make tests fast. Firstly keep the scope of the test small, secondly spin off any expensive tests into a suite which is run, perhaps, overnight or outside of the CT system at any rate. So this started to change my mind, perhaps we could re-engineer our tests, and continuously run the quick ones to give an element of coverage. This talk was very interesting and I’ve already tried a couple of the tools mentioned on our product (Mighty Moose and NCrunch). Sadly due to the way our solution is built, it currently doesn’t work, but we will look at whether we can make this work because this has the potential to be a mini-game-changer for us. Using the wrong data Gojko’s Hierarchy of Quality The final keynote of the day was “Reinventing software quality” by Gojko Adzic. He opened the talk with the statement “We’ve got quality wrong because we are using the wrong data”! Gojko then went on to explain that we should judge a bug by whether the customer cares about it, not by whether we think it’s important. Why spend time fixing issues that the customer just wouldn’t care about and releasing months later because of this? Surely it’s better to release now and get customer feedback? This was another reference to the idea of how it’s better to build the right thing wrong than the wrong thing right. Get feedback early to make sure you’re making the right thing. Gojko then showed something which was very analogous to Maslow’s heirachy of needs. Successful – does it contribute to the business? Useful – does it do what the user wants Usable – does it do what it’s supposed to without breaking Performant/Secure – is it secure/is the performance acceptable Deployable Functionally ok – can it be deployed without breaking? He then explained that User Stories should focus on change. In other words they should focus on the users needs, not the users process. Describe what the change will be, how that change will happen then measure it! Networking and Beer Following the day’s closing keynote, there were drinks and nibble for the ‘Networking’ evening. This was a great opportunity to talk to people. I find approaching strangers very uncomfortable but once again, when in Rome! Pete Walen and I had a long conversation about only fixing issues that the customer cares about versus fixing issues that make you proud of your software! Without saying much, and asking the right questions, Pete made me re-evaluate my thoughts on the matter. Clever, very clever!  Oh and he ‘bought’ me a beer! My Takeaway Triple from Day 2: release small and release often to minimize issues creeping in and get faster feedback from ‘the real world’ Focus on issues that the customers care about, not what we think is important It’s okay to disagree with someone, even if they are well respected agile testing gurus, that’s how discussion and learning happens!  

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• Goals for 2010 Retrospective

  - by Brian Jackett

  As we approach the end of 2010 I’d like to take a  few minutes to reflect back on this past year and revisit the goals that I set for myself at the beginning of the year (click here to see those goals).  I feel it is important to track your goals not only to see if you accomplished them but also to see what new directions in life you pursued.  Once we enter into 2011 I’ll follow up with a new post on goals for the new year. Professional Blog – This year I intended to write at least 2 posts a month.  Looking back I far surpassed that goal by writing 47 posts (this one being my 48th).  As with many things in life, quantity does not mean quality.  A good example is a number of my posts announcing upcoming speaking engagements and providing links to presentation slides and scripts.  That aside, I like to at least keep content relatively fresh on this blog  which I was able to accomplish.  At the same time I’ve gotten much more comfortable in my blogging style and it has become much easier to write. Speaking – I didn’t define a clear goal for speaking engagements, but had a rough idea of wanting to speak at 2-3 events.  Once again I far exceeded that number by speaking at 10 separate events and delivering 12+ presentations.  I’m very thankful for all of the opportunities that I was given and all of the wonderful people I have met as a result. Volunteering – This year I intended to help out with the COSPUG (now Buckeye SPUG) steering committee and Stir Trek conference.  I fulfilled both goals and as well as taking on lead organizer duties for the first ever SharePoint Saturday Columbus.  Each of these events and groups turned out to be successful and I was glad to be a part of them all.  I look forward to continuing to volunteer with each next year in some capacity. Android Development – My goal for getting into Android development was a late addition, but one I didn’t necessarily fulfill.  I spent a couple nights downloading the tools, configuring my environment, and going through some “simple” tutorials.  I say “simple” because in my opinion the tutorials were not laid out very well, took a long time to get running properly, and confused me more than helped.  After about a week I was frustrated with the process and didn’t think it was a good use of my time.  On a side note, I’ve dabbled in Windows Phone 7 development over the past few months and have been very excited by how easy and intuitive it was to get started and develop some proof of concepts. Personal Getting in Shape – I had intended to play on recreational sports leagues and work out on a semi-regular basis.  For the most part I fulfilled this goal by playing on various softball and volleyball leagues as well as using the gym.  At the same time I had some major setbacks.  In the spring I badly sprained my ankle and got hit in the knee with a softball which kept me inactive for almost 2 months.  More recently I broke my knuckle (click here to read about it) which I am still recovering from. Volunteering – On the volunteering front I kept my commitments at my parish’s high school youth group.  As for other volunteering opportunities I got involved with a great organization called Columbus Gives Back (website).  I’ve volunteered with them a few times and really enjoy their goal to provide opportunities to people with busy schedules.  They  offer a variety of events typically after work hours and spread out around Columbus with no set commitments on time you need to put in.  If you have the time or motivation I highly recommend them. House/Condo – I had been thinking of buying a house or condo this past summer, but decided to extend my apartment lease for another year instead.  I have begun the search for a place in the past few weeks and am excited begin the process of owning a home. Conclusion     This year I was able to set and achieve many of my goals.  For next year I’ll try to put more specific numbers to all of my goals.  If any of you readers set goals for 2011 feel free to send me a link as I’d love to see what you are aiming to accomplish.  Have a great end of 2010 and best wishes for the start of 2011!       -Frog Out

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• CodePlex Daily Summary for Sunday, August 17, 2014

  CodePlex Daily Summary for Sunday, August 17, 2014Popular ReleasesGW2 Personal Assistant Overlay: GW2 Personal Assistant Overlay 1.0: Overview1.0 is the first 'stable' release of the GW2 Personal Assistant Overlay. For details regarding installation, setup, and general use, see Documentation. New FeaturesNo new features. Resolved IssuesFixed various minor issues. Added handling in the API layer to prevent crashing if an issue occurs when using the GW2 API.fastJSON: v2.1.2: 2.1.2 - bug fix circular referencesJPush.NET: JPush Server SDK 1.2.1 (For JPush V3): Assembly: 1.2.1.24728 JPush REST API Version: v3 JPush Documentation Reference .NET framework: v4.0 or above. Sample: class: JPushClientV3 2014 Augest 15th.SEToolbox: SEToolbox 01.043.008 Release 1: Changed ship/station names to use new DisplayName instead of Beacon/Antenna. Fixed issue with updated SE binaries 01.043.018 using new Voxel Material definitions.Google .Net API: Drive.Sample: Google .NET Client API – Drive.SampleInstructions for the Google .NET Client API – Drive.Sample</h2> http://code.google.com/p/google-api-dotnet-client/source/browse/?repo=samples#hg%2FDrive.SampleBrowse Source, or main file http://code.google.com/p/google-api-dotnet-client/source/browse/Drive.Sample/Program.cs?repo=samplesProgram.cs <h3>1. Checkout Instructions</h3> <p><b>Prerequisites:</b> Install Visual Studio, and <a href="http://mercurial.selenic.com/">Mercurial</a>.</p> ...FineUI - jQuery / ExtJS based ASP.NET Controls: FineUI v4.1.1: -??Form??????????????（???-5929）。 -?TemplateField??ExpandOnDoubleClick、ExpandOnEnter、ExpandToSelectRow????（LZOM-5932）。 -BodyPadding???????，??“5”“5 10”，???????????“5px”“5px 10px”。 -??TriggerBox?EnableEdit=false????，??????????????（Jango_Jing-5450）。 -???????????DataKeyNames???????????（yygy-6002）。 -????????????????????????（Gnid-6018）。 -??PageManager???AutoSizePanelID????，??????????????????（yygy-6008）。 -?FState???????????????，????????????????（????-5925）。 -??????OnClientClick???return?????????（FineU...DNN CMS Platform: 07.03.02: Major Highlights Fixed backwards compatibility issue with 3rd party control panels Fixed issue in the drag and drop functionality of the File Uploader in IE 11 and Safari Fixed issue where users were able to create pages with the same name Fixed issue that affected older versions of DNN that do not include the maxAllowedContentLength during upgrade Fixed issue that stopped some skins from being upgraded to newer versions Fixed issue that randomly showed an unexpected error during us...WordMat: WordMat for Mac: WordMat for Mac has a few limitations compared to the Windows version - Graph is not supported (Gnuplot, GeoGebra and Excel works) - Units are not supported yet (Coming up) The Mac version is yet as tested as the windows version.MFCMAPI: August 2014 Release: Build: 15.0.0.1042 Full release notes at SGriffin's blog. If you just want to run the MFCMAPI or MrMAPI, get the executables. If you want to debug them, get the symbol files and the source. The 64 bit builds will only work on a machine with Outlook 2010/2013 64 bit installed. All other machines should use the 32 bit builds, regardless of the operating system. Facebook BadgePerrypheral Framework : MVVM ++: CTP I (Genesis): So Here we are. Suggestions - always welcome. If you like what PF has to offer - help it grow. May this be only the beginning.Sidvall WorkItem Manager: Version 1.3: Added monitorEmail Notification: 0.3.0.54: Fixed an issue where the service will error if a list of email addresses are entered and end with an ';'. Leaving an empty string.In Plain Sight: In Plain Sight (Beta): This release includes the ability to allow users to embed files or text into an image. Other improvements include: *Password protection *Improved UITypePipe: 1.15.22.0 (.NET 4.5): This is build 1.15.22.0 of the TypePipe for .NET 4.5. Find the complete release notes for the build here: Release Notes.SSRS Deployment Center: SSRS Deployment Center: This release includes the application binaries and configuration files.EWSEditor: EwsEditor 1.10 Release: • Export and import of items as a full fidelity steam works - without proxy classes! - I used raw EWS POSTs. • Turned off word wrap for EWS request field in EWS POST windows. • Several windows with scrolling texts boxes were limiting content to 32k - I removed this restriction. • Split server timezone info off to separate menu item from the timezone info windows so that the timezone info window could be used without logging into a mailbox. • Lots of updates to the TimeZone window. • UserAgen...Python Tools for Visual Studio: 2.1 RC: Release notes for PTVS 2.1 RC We’re pleased to announce the release candidate for Python Tools for Visual Studio 2.1. Python Tools for Visual Studio (PTVS) is an open-source plug-in for Visual Studio which supports programming with the Python language. PTVS supports a broad range of features including CPython/IronPython, editing, IntelliSense, interactive debugging, profiling, Microsoft Azure, IPython, and cross-platform debugging support. PTVS 2.1 RC is available for: Visual Studio Expre...Sense/Net ECM - Enterprise CMS: SenseNet 6.3.1 Community Edition: Sense/Net 6.3.1 Community EditionSense/Net 6.3.1 is an important step toward a more modular infrastructure, robustness and maintainability. With this release we finally introduce a packaging and a task management framework, and the Image Editor that will surely make the job of content editors more fun. Please review the changes and new features since Sense/Net 6.3 and give a feedback on our forum! Main new featuresSnAdmin (packaging framework) Task Management Image Editor OData REST A...Touchmote: Touchmote 1.0 beta 13: Changes Less GPU usage Works together with other Xbox 360 controls Bug fixesModern UI for WPF: Modern UI 1.0.6: The ModernUI assembly including a demo app demonstrating the various features of Modern UI for WPF. BREAKING CHANGE LinkGroup.GroupName renamed to GroupKey NEW FEATURES Improved rendering on high DPI screens, including support for per-monitor DPI awareness available in Windows 8.1 (see also Per-monitor DPI awareness) New ModernProgressRing control with 8 builtin styles New LinkCommands.NavigateLink routed command New Visual Studio project templates 'Modern UI WPF App' and 'Modern UI W...New ProjectsDevProject01: LineFocus Development project, first initiative on Dot.Net technologies.Dynamulet: Amazon DynamoDB Transaction ServerFluentMap: A fluent object-relational mapping API.OpenEdit: OpenEdit is an open source , code editor written as Windows 8.1 store app in C# . It will support editing various programming languages.PowerShell script to scan for duplicate files.: PowerShell script project to find all the duplicate files under a directory.Seismic Response Spectrum: Simple application for calculation of response spectrum for SDoF system.???????: fsdf??????: ????????????: ????????????: fdsfds?????: ?????QQ：2281595668，?????，????，????。?????????????，???????????????????、?????????????。?????????????????，?????????????，????????????，?????，????????????????，?????，?????????: ????????????: ????????????: ????????????: fsdfs??????: fdsf?????: ?????QQ：2281595668，?????，????，????。??????????????，??????、????、?????????????????????????，???????????? ??。???????????，??????????，???????????，????2000?，??????????，???????: ???????QQ：2281595668，?????，????，????。????????????、??、?????????,???????????,?????????????!???????、??、?????、???.????、???、???、???、???、???、?????、?????、???????、????。??????: fhj?????: ???????????: ?????????????: ??????????????: ???????QQ：2281595668，?????，????，????。??????????2002?，????????，???????????????，??，?????????。????98?????????????，?????????????，?????????????????，???????，????，??????????: ????????????: dfsfsd??????: ?????????????: ????????????: ?????QQ：2281595668，?????，????，????。??????????????，?????????????????????，???????????????????????!?????????????????????????????????????????????、?????????、??????、???????: hgfh?????: ?????QQ：2281595668，?????，????，????。??????????????，???????????。??????????????。??、??、????????????。????：????，??????!??????????????，?????，???，???，??，???，???，???，????????: gfdsf?????: ?????QQ：2281595668，?????，????，????。???????????????????，??????????????，????，?????????????????????，??????。 　　??，??????????????????????。????????，????????????，???????????: gfhgfh?????: fds??????: xzczxc?????: ?????QQ：2281595668，?????，????，????。??????????????，?????????????????????，???????????????????????!?????????????????????????????????????????????、?????????、??????、???????: fds??????: ???????????: fdsfds??????: ????????????: ????????????: ????????????: kuy??????: ????????????: fdsfds??????: ???????????: ?????QQ：2281595668，?????，????，????。??????????????????????。???????????，????????，????????????????????????????。???????，??????????????。????????????,????????，????????????: fdsf??????: ????????????: ???????????: ?????QQ：2281595668，?????，????，????。???????????????????，??????????????，????，?????????????????????，??????。 　　??，??????????????????????。????????，????????????，???????????: hgfh??????: fdsf??????: ???????????: jjty??????: fdsfds??????: ???????????: cxzczx??????: ????????????: dsadd??????: ???????????: ???????????: ????????????: ???????????: fdsf???????: ?????????????: ???????????: ???????????: ????????????: ???????????: ?????QQ：2281595668，?????，????，????。????????2002?，????????，???????????????，??，?????????。????98?????????????，?????????????，?????????????????，???????，????，??????????????: ????????????: hgu??????: ????????????: htfgthrtfgh??????: s??????: hgfhfg??????: ????????????: ????????????: ????????????: ????????????: ???????????: ??????????: ??????????: ???????????: hgh??????: gfd?????: ??????????: ??????????: ?????QQ：2281595668，?????，????，????。??????????????，???????????。??????????????。??、??、????????????。????：????，??????!??????????????，?????，???，???，??，???，???，???，?????????: fdsf??????: ????????????: ????????????: ????????????: ???????????: ?????????????: ??????????????: ??????QQ：2281595668，?????，????，????。???????????????，??????、????、?????????????????????????，???????????? ??。???????????，??????????，???????????，????2000?，???????????????: fdsfds??????: ????????????: ????????????: ????????????: ????????????????: ?????????????????: ?????????????: fd?????: ?????QQ：2281595668，?????，????，????。??????????、??、?????????,???????????,?????????????!???????、??、?????、???.????、???、???、???、???、???、?????、?????、???????、????。??????????: gfd?????: ???????????: ???????????: ??????????: cxzc?????: ?????QQ：2281595668，?????，????，????。?????????，????????????????????，???????????????????????????????????????????????????????????、?????????、??????、????????、??????????????: fdsf??????: ????????????: ????????????: fdsfds??????: ???????????: ?????QQ：2281595668，?????，????，????。??????????????，???????????。??????????????。??、??、????????????。????：????，??????!??????????????，?????，???，???，??，???，???，???，?????????: ????????????: ???????????: ?????QQ：2281595668，?????，????，????。??????????1998?????????。????????????，???????????????，?????????????，???????????，?2003?????????????，??????????????????????????????????: ?????????????: ???????????: ??????????: ??????????: ????????????: ??????????????: ????????????: ?????QQ：2281595668，?????，????，????。????????2002?，????????，???????????????，??，?????????。????98?????????????，?????????????，?????????????????，???????，????，?????????????: ?????QQ：2281595668，?????，????，????。????????2002?，????????，???????????????，??，?????????。????98?????????????，?????????????，?????????????????，???????，????，?????????????: ?????QQ：2281595668，?????，????，????。?????????????，????????????????、??????、???????、???????、?????、???、??????。 ??????????????，???????????，??????，???????，?????????????????: ?????????????: ????????????: fdsfsd??????: ??????QQ：2281595668，?????，????，????。???????????1998?????????。????????????，???????????????，?????????????，???????????，?2003?????????????，???????????????????????????????: fdsfd??????: ????????????: ???????????: ??????????: ?????QQ：2281595668，?????，????，????。??????????????，??????、????、?????????????????????????，???????????? ??。???????????，??????????，???????????，????2000?，??????????，??????: ????????????: ????????????: ????????????: fds??????: ??????QQ：2281595668，?????，????，????。?????????????，????????????????????、?????????????。?????????????????，?????????????，?????????????，?????，????????????????，?????，???????: fdsfds?????: ?????QQ：2281595668，?????，????，????。?????????，????????????????????，???????????????????????????????????????????????????????????、?????????、??????、????????、??????????????: ??????QQ：2281595668，?????，????，????。????????????????????，??????????????，????，?????????????????????，??????。 　　??，??????????????????????。????????，????????????，?????????: ????????????: ?????????????: ?????????????: ????????????: h??????: ????????????: ????????????: ???????????????????: fdsfds??????: fdsf?????: fgerg?????: ???????????: ???????????: ?????QQ：2281595668，?????，????，????。????????????????，???????，???QQ;??2008?8??????????????????，????????，?????????，?????????????，?????????????????. ?????????，???????????: ???????????: ???????????: ????????????: dsad??????: gfdgdf??????: fdsf??????: hdgfd??????: ?????????????: ?????????????: ????????????: ????????????: ?????????????: fd??????: ????????????: fdsf??????: fdsfdsf?????: ?????????????: ????????????????: ????????????????: ?????????????: ????????????: fdsf??????: fdsfdsf??????: ????????????: ?????????????: gfdg?????: tfgyh??????: ????????????: gfd??????: hgf??????: ???????????: ?????QQ：2281595668，?????，????，????。?????????????，????????????????、??????、???????、???????、?????、???、??????。 ??????????????，???????????，??????，???????，?????????????????: ger?????: ???????????: ???????????: ???????????: ????????????: ????????????: ?????????????: fdg??????: ?????????????: ?????????????: ????????????: ???????????: ?????QQ：2281595668，?????，????，????。??????????????????????。???????????，????????，????????????????????????????。???????，??????????????。????????????,????????，?????????????: fdsfds??????: ???????????: fdsf??????: gfd??????: fdsf?????: ?????QQ：2281595668，?????，????，????。?????????，????????????????????，???????????????????????????????????????????????????????????、?????????、??????、????????、???????????????: ???????QQ：2281595668，?????，????，????。????????????????，???????，???QQ;??2008?8????????????????????，????????，?????????，?????????????，?????????????????. ?????????，??????: ?????QQ：2281595668，?????，????，????。????????????????，???????，???QQ;??2008?8??????????????????，????????，?????????，?????????????，?????????????????. ?????????，????????????: fdsf?????: ?????????????: ???????????????: ?????????????: fdsf??????: ????????????: dsadsa???????: ???????QQ：2281595668，?????，????，????。????????????????，???????????。??????????????。??、??、????????????。????：????，??????!????????????????，?????，???，???，??，???，???，???????: gfdg?????: ?????QQ：2281595668，?????，????，????。?????????????，????????????????、??????、???????、???????、?????、???、??????。 ??????????????，???????????，??????，???????，?????????????????: ????????????: utyr??????: ????????????: ???????????: ??????????: ?????QQ：2281595668，?????，????，????。??????????、??、?????????,???????????,?????????????!???????、??、?????、???.????、???、???、???、???、???、?????、?????、???????、????。??????????: ????????????: fdsf?????: ???????????: ?????????????: ???????

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• How to get paid and figure out if I want to keep this client [migrated]

  - by Heiner Fawkes

  I have a client who is not paying on time, but it looks like the specifics don't match similar questions on this SE site. I got a call from a client I did website work for years ago. I had not done this kind of work for many years and frankly I'm not sure I want to now, but nevertheless about a month ago I agreed to bring his website, SEO, social media, and overall marketing for his small business up to speed. Why? He has told me many times how I'm the most honest, most well-informed contractor he's had experience with. And I personally kind of like him too. So I started working on an hourly basis. I sent one very small invoice and got paid. Then we talked a whole lot about all sorts of feature he would like me to implement. I started that work, and sent a second invoice on the first of the month (one of my two stated billing days). I didn't get paid. On every invoice it states that I charge a whopping ten percent per week late. I sent many voicemails and emails asking to please let me know what's going on with payment, and didn't get replies. Then the 15th of the month rolled around (which I stated initially as one of my invoicing dates). Since I hadn't been paid for the last invoice, I simply didn't send him an invoice at that time but emailed him and said that I will combine it with the next scheduled invoice for this reason (probably a bad idea I realize). Eventually he sent a portion of the invoice payment. I emailed back to let him know that he's three weeks late and what the remaining balance is. Finally we got in touch via phone. He basically told me that he thought I hadn't done all of the work I said I did. He looked at the page source code and it didn't look complete to him. I explained why his perception would be different and what work I had done as specified. He accepted this and said that part of the reason he didn't pay in full is that he's been swamped with personal family stuff, and part of the reason is that he didn't think I did all the work. That struck me as pretty weird. He also expressed concern that he has no idea now how much all the changes he has asked for are going to cost. And once again, he told me how honest and high-quality my services are compared to others he has dealt with. He also said he would pay me more (but not all) of the now three weeks overdue invoice that day. I didn't receive any payment. Basically this is how the client relationship strikes me: He's not good at communication. He's very busy and English isn't his first language. He almost never replies to emails but phone calls are fine. He's asked me to avoid emails for communication and I've asked him to please use email. He might not have enough money to afford all the things he has asked for. But so far I have been working for an hourly fee (which is quite high). He also has started paying monthly for hosting and social media services from me. What seems very abnormal is for a client to be so overdue on payments and to actually withhold payment of an invoice without any communication because he didn't think the work was done. I told him that I will send dollar estimates of each module of remaining work so that we can decide which ones are the highest priority if he cannot afford them all. I also reiterated that in the future if he has doubts about the work or an inability to pay, he must contact me immediately to say so. I basically plan to state the following to him: I would like to work for him and help his business. I also have sympathy for his recent family difficulties. I am happy to figure out payment plans that would work better for him, but first I need to be paid in full for all outstanding invoices, especially given that I skipped one of them just to be nice. The most crucial thing I need is communication about any problems with my work or his ability to pay. Once again, he heeds to pay in full immediately before we negotiate anything else. Does the above seem like an appropriate communication? Is anything missing from it? Is anything I'm doing here really abnormal?

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• Availability Best Practices on Oracle VM Server for SPARC

  - by jsavit

  This is the first of a series of blog posts on configuring Oracle VM Server for SPARC (also called Logical Domains) for availability. This series will show how to how to plan for availability, improve serviceability, avoid single points of failure, and provide resiliency against hardware and software failures. Availability is a broad topic that has filled entire books, so these posts will focus on aspects specifically related to Oracle VM Server for SPARC. The goal is to improve Reliability, Availability and Serviceability (RAS): An article defining RAS can be found here. Oracle VM Server for SPARC Principles for Availability Let's state some guiding principles for availability that apply to Oracle VM Server for SPARC: Avoid Single Points Of Failure (SPOFs). Systems should be configured so a component failure does not result in a loss of application service. The general method to avoid SPOFs is to provide redundancy so service can continue without interruption if a component fails. For a critical application there may be multiple levels of redundancy so multiple failures can be tolerated. Oracle VM Server for SPARC makes it possible to configure systems that avoid SPOFs. Configure for availability at a level of resource and effort consistent with business needs. Effort and resource should be consistent with business requirements. Production has different availability requirements than test/development, so it's worth expending resources to provide higher availability. Even within the category of production there may be different levels of criticality, outage tolerances, recovery and repair time requirements. Keep in mind that a simple design may be more understandable and effective than a complex design that attempts to "do everything". Design for availability at the appropriate tier or level of the platform stack. Availability can be provided in the application, in the database, or in the virtualization, hardware and network layers they depend on - or using a combination of all of them. It may not be necessary to engineer resilient virtualization for stateless web applications applications where availability is provided by a network load balancer, or for enterprise applications like Oracle Real Application Clusters (RAC) and WebLogic that provide their own resiliency. It's (often) the same architecture whether virtual or not: For example, providing resiliency against a lost device path or failing disk media is done for the same reasons and may use the same design whether in a domain or not. It's (often) the same technique whether using domains or not: Many configuration steps are the same. For example, configuring IPMP or creating a redundant ZFS pool is pretty much the same within the guest whether you're in a guest domain or not. There are configuration steps and choices for provisioning the guest with the virtual network and disk devices, which we will discuss. Sometimes it is different using domains: There are new resources to configure. Most notable is the use of alternate service domains, which provides resiliency in case of a domain failure, and also permits improved serviceability via "rolling upgrades". This is an important differentiator between Oracle VM Server for SPARC and traditional virtual machine environments where all virtual I/O is provided by a monolithic infrastructure that itself is a SPOF. Alternate service domains are widely used to provide resiliency in production logical domains environments. Some things are done via logical domains commands, and some are done in the guest: For example, with Oracle VM Server for SPARC we provide multiple network connections to the guest, and then configure network resiliency in the guest via IP Multi Pathing (IPMP) - essentially the same as for non-virtual systems. On the other hand, we configure virtual disk availability in the virtualization layer, and the guest sees an already-resilient disk without being aware of the details. These blogs will discuss configuration details like this. Live migration is not "high availability" in the sense of "continuous availability": If the server is down, then you don't live migrate from it! (A cluster or VM restart elsewhere would be used). However, live migration can be part of the RAS (Reliability, Availability, Serviceability) picture by improving Serviceability - you can move running domains off of a box before planned service or maintenance. The blog Best Practices - Live Migration on Oracle VM Server for SPARC discusses this. Topics Here are some of the topics that will be covered: Network availability using IP Multipathing and aggregates Disk path availability using virtual disks defined with multipath groups ("mpgroup") Disk media resiliency configuring for redundant disks that can tolerate media loss Multiple service domains - this is probably the most significant item and the one most specific to Oracle VM Server for SPARC. It is very widely deployed in production environments as the means to provide network and disk availability, but it can be confusing. Subsequent articles will describe why and how to configure multiple service domains. Note, for the sake of precision: an I/O domain is any domain that has a physical I/O resource (such as a PCIe bus root complex). A service domain is a domain providing virtual device services to other domains; it is almost always an I/O domain too (so it can have something to serve). Resources Here are some important links; we'll be drawing on their content in the next several articles: Oracle VM Server for SPARC Documentation Maximizing Application Reliability and Availability with SPARC T5 Servers whitepaper by Gary Combs Maximizing Application Reliability and Availability with the SPARC M5-32 Server whitepaper by Gary Combs Summary Oracle VM Server for SPARC offers features that can be used to provide highly-available environments. This and the following blog entries will describe how to plan and deploy them.

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• Rendering a view to a string in MVC, then redirecting -- workarounds?

  - by James S

  Hi -- I can't render a view to a string and then redirect, despite this answer from Feb (after version 1.0, I think) that claims it's possible. I thought I was doing something wrong, and then I read this answer from Haack in July that claims it's not possible. If somebody has it working and can help me get it working, that's great (and I'll post code, errors). However, I'm now at the point of needing workarounds. There are a few, but nothing ideal. Has anybody solved this, or have any comments on my ideas? This is to render email. While I can surely send the email outside of the web request (store info in a db and get it later), there are many types of emails and I don't want to store the template data (user object, a few other LINQ objects) in a db to let it get rendered later. I could create a simpler, serializable POCO and save that in the db, but why? ... I just want rendered text! I can create a new RedirectToAction object that checks if the headers have been sent (can't figure out how to do this -- try/catch?) and, if so, builds out a simple page with a meta redirect, a javascript redirect, and also a "click here" link. Within my controller, I can remember if I've rendered an email and, if so, manually do #2 by displaying a view. I can manually send the redirect headers before any potential email rendering. Then, rather than using the MVC infrastructure to redirecttoaction, I just call result.end. This seems easiest, but really messy. Anything else? EDIT: I've tried Dan's code (very similar to the code from Jan/Feb that I've already tried) and I'm still getting the same error. The only substantial difference I can see is that his example uses a view while I use a partial view. I'll try testing this later with a view. Here's what I've got: Controller public ActionResult Certifications(string email_intro) { //a lot of stuff ViewData["users"] = users; if (isPost()) { //create the viewmodel var view_model = new ViewModels.Emails.Certifications.Open(userContext) { emailIntro = email_intro }; //i've tried stopping this after just one iteration, in case the problem is due to calling it multiple times foreach (var user in users) { if (user.Email_Address.IsValidEmailAddress()) { //add more stuff to the view model specific to this user view_model.user = user; view_model.certification302Summary.subProcessesOwner = new SubProcess_Certifications(RecordUpdating.Role.Owner, null, null, user.User_ID, repository); //more here.... //if i comment out the next line, everything works ok SendEmail(view_model, this.ControllerContext); } } return RedirectToAction("Certifications"); } return View(); } SendEmail() public static void SendEmail(ViewModels.Emails.Certifications.Open model, ControllerContext context) { var vd = context.Controller.ViewData; vd["model"] = model; var renderer = new CustomRenderers(); //i fixed an error in your code here var text = renderer.RenderViewToString3(context, "~/Views/Emails/Certifications/Open.ascx", "", vd, null); var a = text; } CustomRenderers public class CustomRenderers { public virtual string RenderViewToString3(ControllerContext controllerContext, string viewPath, string masterPath, ViewDataDictionary viewData, TempDataDictionary tempData) { //copy/paste of dan's code } } Error [HttpException (0x80004005): Cannot redirect after HTTP headers have been sent.] System.Web.HttpResponse.Redirect(String url, Boolean endResponse) +8707691 Thanks, James

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• Clean way to use mutable implementation of Immutable interfaces for encapsulation

  - by dsollen

  My code is working on some compost relationship which creates a tree structure, class A has many children of type B, which has many children of type C etc. The lowest level class, call it bar, also points to a connected bar class. This effectively makes nearly every object in my domain inter-connected. Immutable objects would be problematic due to the expense of rebuilding almost all of my domain to make a single change to one class. I chose to go with an interface approach. Every object has an Immutable interface which only publishes the getter methods. I have controller objects which constructs the domain objects and thus has reference to the full objects, thus capable of calling the setter methods; but only ever publishes the immutable interface. Any change requested will go through the controller. So something like this: public interface ImmutableFoo{ public Bar getBar(); public Location getLocation(); } public class Foo implements ImmutableFoo{ private Bar bar; private Location location; @Override public Bar getBar(){ return Bar; } public void setBar(Bar bar){ this.bar=bar; } @Override public Location getLocation(){ return Location; } } public class Controller{ Private Map<Location, Foo> fooMap; public ImmutableFoo addBar(Bar bar){ Foo foo=fooMap.get(bar.getLocation()); if(foo!=null) foo.addBar(bar); return foo; } } I felt the basic approach seems sensible, however, when I speak to others they always seem to have trouble envisioning what I'm describing, which leaves me concerned that I may have a larger design issue then I'm aware of. Is it problematic to have domain objects so tightly coupled, or to use the quasi-mutable approach to modifying them? Assuming that the design approach itself isn't inherently flawed the particular discussion which left me wondering about my approach had to do with the presence of business logic in the domain objects. Currently I have my setter methods in the mutable objects do error checking and all other logic required to verify and make a change to the object. It was suggested that this should be pulled out into a service class, which applies all the business logic, to simplify my domain objects. I understand the advantage in mocking/testing and general separation of logic into two classes. However, with a service method/object It seems I loose some of the advantage of polymorphism, I can't override a base class to add in new error checking or business logic. It seems, if my polymorphic classes were complicated enough, I would end up with a service method that has to check a dozen flags to decide what error checking and business logic applies. So, for example, if I wanted to have a childFoo which also had a size field which should be compared to bar before adding par my current approach would look something like this. public class Foo implements ImmutableFoo{ public void addBar(Bar bar){ if(!getLocation().equals(bar.getLocation()) throw new LocationException(); this.bar=bar; } } public interface ImmutableChildFoo extends ImmutableFoo{ public int getSize(); } public ChildFoo extends Foo implements ImmutableChildFoo{ private int size; @Override public int getSize(){ return size; } @Override public void addBar(Bar bar){ if(getSize()<bar.getSize()){ throw new LocationException(); super.addBar(bar); } My colleague was suggesting instead having a service object that looks something like this (over simplified, the 'service' object would likely be more complex). public interface ImmutableFoo{ ///original interface, presumably used in other methods public Location getLocation(); public boolean isChildFoo(); } public interface ImmutableSizedFoo implements ImmutableFoo{ public int getSize(); } public class Foo implements ImmutableSizedFoo{ public Bar bar; @Override public void addBar(Bar bar){ this.bar=bar; } @Override public int getSize(){ //default size if no size is known return 0; } @Override public boolean isChildFoo return false; } } public ChildFoo extends Foo{ private int size; @Override public int getSize(){ return size; } @Override public boolean isChildFoo(); return true; } } public class Controller{ Private Map<Location, Foo> fooMap; public ImmutableSizedFoo addBar(Bar bar){ Foo foo=fooMap.get(bar.getLocation()); service.addBarToFoo(foo, bar); returned foo; } public class Service{ public static void addBarToFoo(Foo foo, Bar bar){ if(foo==null) return; if(!foo.getLocation().equals(bar.getLocation())) throw new LocationException(); if(foo.isChildFoo() && foo.getSize()<bar.getSize()) throw new LocationException(); foo.setBar(bar); } } } Is the recommended approach of using services and inversion of control inherently superior, or superior in certain cases, to overriding methods directly? If so is there a good way to go with the service approach while not loosing the power of polymorphism to override some of the behavior?

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• When does "proper" programming no longer matter?

  - by Kai Qing

  I've been a full time programmer for about 8 years now. Web based mostly, ranging in weird jobs for clients. Never anything I "want" to do. So my experience is limited to what I've been contracted to do, having no real incentive to master anything in particular. So here's my scenario and ultimately what I wonder about... I've been building an android game in my spare time. It's using the libgdx library so quite a bit of the heavy lifting is done for me. I don't read much of the docs cause unless it's in tutorial format I will just not care, and ultimately most of my questions have already been asked on stackoverflow. I get along fine and my game works as expected... Suspiciously well, even. So much so that I wonder why one should bother to be "proper" when coding if the end result is ultimately the same. To be more specific, I used a hashtable because I wanted something close to an associative array. Human readable key values. In other places to achieve similar things, I use a vector. I know libgdx has vector2 and vector3 classes, but I've never used them. When I come across weird problems and search stackoverflow for help, I see a lot of people just reaming the questions that use a certain datatype when another one is technically "proper." Like using an ArrayList because it does not require defined bounds versus re-defining an int[] with new known boundaries. Or even something trivial like this: for(int i = 0; i < items.length; i ++) { // do something } I know it evaluates item.length on every iteration. I just don't care. I know items will never be more than 15 to 20 items. So why bother caring if I evaluate items.length on every iteration? So I wonder - why does everyone get all up in arms over this? Who cares if I use a less efficient datatype to get the job done? I ran some tests to see how the app performs using the lazy, get it done fast and don't look back method I just described versus the proper, follow the tutorial and use the exact data types suggested by the community. The results: Same thing. Average 45 fps. I opened every app on the phone and galaxy tab. Same deal. No difference. My game is pretty graphic intensive. It's not like it's just a simple thing. I expected it to perform kind of badly since I don't care to optimize image assets or... well, you probably get the idea. I'm making the game for fun. As a joke, really. But in doing so I'm working outside the normal scope of my job, which is to always follow the rules and do it the right way. So to say, I am without bounds here and this has caused me to wonder why I ever really care to be "proper" So I guess my question to you is this: Is there a threshold when it no longer matters to be proper? Is there a lasting, longer term consequence to the lazy, get it done and don't look back route? Is it ok to say - "so long as it gets the job done, I don't care?" Disclaimer: When I program my game, I am almost always drunk. I do it to remember why I got into this stuff to begin with because the monotony of client based web work will make you hate being a programmer. I'm having a blast and my game is not crashing, tests well, performs well, looks good on all devices so far and has no noticeable negative impact on any of my testing devices. I expected failure because I was being so drunkenly careless with my code, but to my surprise, it had no noticeable impact. I am now starting to question the need to be careful. Help me regain the ability to care! ... or explain why it's not a bad thing to not care. Secondary disclaimer: I am aware of the benefits of maintainability. For myself and others. Agreed. But it's not like someone happening across my inefficient int[] loop won't know what it does. As an experienced programmer those kinds of things are just clear on sight. I document the complex stuff for myself knowing I was drunk and will probably need a reminder. Those notes would clarify any confusion for someone who might ever gaze upon my ridiculous game - though the reality is that either I maintain it myself or it fades into time. I'm ok with that. But if it doesn't slow the device down, or crash, then crossing the t's and dotting the i's might actually require more time than it's worth.

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• Source Control and SQL Development &ndash; Part 3

  - by Ajarn Mark Caldwell

  In parts one and two of this series, I have been specifically focusing on the latest version of SQL Source Control by Red Gate Software.  But I have been doing source-controlled SQL development for years, long before this product was available, and well before Microsoft came out with Database Projects for Visual Studio.  “So, how does that work?” you may wonder.  Well, let me share some of the details of how we do it where I work… The key to this approach is that everything is done via Transact-SQL script files; either natively written T-SQL, or generated.  My preference is to write all my code by hand, which forces you to become better at your SQL syntax.  But if you really prefer to use the Management Studio GUI to make database changes, you can still do that, and then you use the Generate Scripts feature of the GUI to produce T-SQL scripts afterwards, and store those in your source control system.  You can generate scripts for things like stored procedures and views by right-clicking on the database in the Object Explorer, and Choosing Tasks, Generate Scripts (see figure 1 to the left).  You can also do that for the CREATE scripts for tables, but that does not work when you have a table that is already in production, and you need to make just a simple change, such as adding a new column or index.  In this case, you can use the GUI to make the table changes, and then instead of clicking the Save button, click the Generate Change Script button (). Then, once you have saved the change script, go ahead and execute it on your development database to actually make the change.  I believe that it is important to actually execute the script rather than just click the Save button because this is your first test that your change script is working and you didn’t somehow lose a portion of the change. As you can imagine, all this generating of scripts can get tedious and tempting to skip entirely, so again, I would encourage you to just get in the habit of writing your own Transact-SQL code, and then it is just a matter of remembering to save your work, just like you are in the habit of saving changes to a Word or Excel document before you exit the program. So, now that you have all of these script files, what do you do with them?  Well, we organize ours into folders labeled ChangeScripts, Functions, Views, and StoredProcedures, and those folders are loaded into our source control system.  ChangeScripts contains all of the table and index changes, and anything else that is basically a one-time-only execution.  Of course you want to write your scripts with qualifying logic so that if a script were accidentally run more than once in a database, it would not crash nor corrupt anything; but these scripts are really intended to be run only once in a database. Once you have your initial set of scripts loaded into source control, then making changes, such as altering a stored procedure becomes a simple matter of checking out your CREATE PROCEDURE* script, editing it in SSMS, saving the change, executing the script in order to effect the change in your database, and then checking the script back in to source control.  Of course, this is where the lack of integration for source control systems within SSMS becomes an irritation, because this means that in addition to SSMS, I also have my source control client application running to do the check-out and check-in.  And when you have 800+ procedures like we do, that can be quite tedious to locate the procedure I want to change in source control, check it out, then locate the script file in my working folder, open it in SSMS, do the change, save it, and the go back to source control to check in.  Granted, it is not nearly as burdensome as, say, losing your source code and having to rebuild it from memory, or losing the audit trail that good source control systems provide.  It is worth the effort, and this is how I have been doing development for the last several years. Remember that everything that the SQL Server Management Studio does in modifying your database can also be done in plain Transact-SQL code, and this is what you are storing.  And now I have shown you how you can do it all without spending any extra money.  You already have source control, or can get free, open-source source control systems (almost seems like an oxymoron, doesn’t it) and of course Management Studio is free with your SQL Server database engine software. So, whether you spend the money on tools to make it easier, or not, you now have no excuse for not using source control with your SQL development. * In our current model, the scripts for stored procedures and similar database objects are written with an IF EXISTS…DROP… at the top, followed by the CREATE PROCEDURE… section, and that followed by a section that assigns permissions.  This allows me to run the same script regardless of whether the procedure previously existed in the database.  If the script was only an ALTER PROCEDURE, then it would fail the first time that procedure was deployed to a database, unless you wrote other code to stub it if it did not exist.  There are a few different ways you could organize your scripts for deployment, each with its own trade-offs, but I think it is absolutely critical that whichever way you organize things, you ensure that the same script is run throughout the deployment cycle, and do not allow customizations to creep in between TEST and PROD.  If you do, then you have broken the integrity of your deployment process because what you deployed to PROD was not exactly the same as what was tested in TEST, so you effectively have now released untested code into PROD.

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• The Arab HEUG is now a reality, and other random thoughts

  - by user9147039

  I just returned from Doha, Qatar where the first of its kind HEUG (Higher Education User Group) meeting for institutions in the Middle East and North Africa was held at Qatar University and jointly hosted by Damman University from Saudi Arabia. Over 80 delegates attended including representation from education institutions in Oman, Saudi Arabia, Lebanon, and Qatar. There are many other regional HEUG organizations in place (in Australia/New Zealand, APAC, EMEA, as well as smaller regional HEUG’s in the Netherlands, South Africa, and in regions of the US), but it was truly an accomplishment to see this Middle East/North Africa group organize and launch their chapter with a meeting of this quality. To be known as the Arab HEUG going forward, I am excited about the prospects for sharing between the institutions and for the growth of Oracle solutions in the region. In particular the hosts for the event (Qatar University) did a masterful job with logistics and organization, and the quality of the event was a testament to their capabilities. Among the more interesting and enlightening presentations I attended were one from Dammam University on the lessons learned from their implementation of Campus Solutions and transition off of Banner, as well as the use by Qatar University E-business Suite for grants management (both pre-and post-award). The most notable fact coming from this latter presentation was the fit (89%) of e-Business Suite Grants to the university’s requirements. In a few weeks time we will be convening the 5th meeting of the Oracle Education & Research Industry Strategy Council in Redwood Shores (5th since my advent into my current role). The main topics of discussion will be around our Higher Education Applications Strategy for the future (including cloud approaches to ERP (HCM, Finance, and Student Information Systems), how some cases studies on the benefits of leveraging delivered functionality and extensibility in the software (versus customization). On the second day of the event we will turn our attention to Oracle in Research and also budgeting and planning in higher education. Both of these sessions will include significant participation from council members in the form of panel discussions. Our EVP’s for Systems (John Fowler) and for Global Cloud Services and North America application sales (Joanne Olson) will join us for the discussion. I recently read a couple of articles that were surprising to me. The first was from Inside Higher Ed on October 15 entitled, “As colleges prepare for major software upgrades, Kuali tries to woo them from corporate vendors.” It continues to disappointment that after all this time we are still debating whether it is better to build enterprise software through open or community source initiatives when fully functional, flexible, supported, and widely adopted options exist in the marketplace. Over a decade or more ago when these solutions were relatively immature and there was a great deal of turnover in the market I could appreciate the initiatives like Kuali. But let’s not kid ourselves – the real objective of this movement is to counter a perceived predatory commercial software industry. Again, when commercial solutions are deployed as written without significant customization, and standard business processes are adopted, the cost of these solutions (relative to the value delivered) is quite low, and certain much lower than the massive investment (and risk) in in-house developers to support a bespoke community source system. In this era of cost pressures in education and the need to refocus resources on teaching, learning, and research, I believe it’s bordering on irresponsible to continue to pursue open-source ERP. Many of the adopter’s total costs are staggering and have little to show for their efforts and expended resources. The second article was recently in the Chronicle of Higher Education and was entitled “’Big Data’ Is Bunk, Obama Campaign’s Tech Guru Tells University Leaders.” This one was so outrageous I almost don’t want to legitimize it by referencing it here. In the article the writer relays statements made by Harper Reed, President Obama’s former CTO for his 2012 re-election campaign, that big data solutions in education have no relevance and are akin to snake oil. He goes on to state that while he’s a fan of data-driven decision making in education, most of the necessary analysis can be accomplished in Excel spreadsheets. Yeah… right. This is exactly what ails education (higher education in particular). Dozens of shadow and siloed systems running on spreadsheets with limited-to-no enterprise wide initiatives to harness the data-rich environment that is a higher ed institution and transform the data into useable information. I’ll grant Mr. Reed that “Big Data” is overused and hackneyed, but imperatives like improving student success in higher education are classic big data problems that data-mining and predictive analytics can address. Further, higher ed need to be producing a massive amount more data scientists and analysts than are currently in the pipeline, to further this discipline and application of these tools to many many other problems across multiple industries.

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• Design Pattern for Complex Data Modeling

  - by Aaron Hayman

  I'm developing a program that has a SQL database as a backing store. As a very broad description, the program itself allows a user to generate records in any number of user-defined tables and make connections between them. As for specs: Any record generated must be able to be connected to any other record in any other user table (excluding itself...the record, not the table). These "connections" are directional, and the list of connections a record has is user ordered. Moreover, a record must "know" of connections made from it to others as well as connections made to it from others. The connections are kind of the point of this program, so there is a strong possibility that the number of connections made is very high, especially if the user is using the software as intended. A record's field can also include aggregate information from it's connections (like obtaining average, sum, etc) that must be updated on change from another record it's connected to. To conserve memory, only relevant information must be loaded at any one time (can't load the entire database in memory at load and go from there). I cannot assume the backing store is local. Right now it is, but eventually this program will include syncing to a remote db. Neither the user tables, connections or records are known at design time as they are user generated. I've spent a lot of time trying to figure out how to design the backing store and the object model to best fit these specs. In my first design attempt on this, I had one object managing all a table's records and connections. I attempted this first because it kept the memory footprint smaller (records and connections were simple dicts), but maintaining aggregate and link information between tables became....onerous (ie...a huge spaghettified mess). Tracing dependencies using this method almost became impossible. Instead, I've settled on a distributed graph model where each record and connection is 'aware' of what's around it by managing it own data and connections to other records. Doing this increases my memory footprint but also let me create a faulting system so connections/records aren't loaded into memory until they're needed. It's also much easier to code: trace dependencies, eliminate cycling recursive updates, etc. My biggest problem is storing/loading the connections. I'm not happy with any of my current solutions/ideas so I wanted to ask and see if anybody else has any ideas of how this should be structured. Connections are fairly simple. They contain: fromRecordID, fromTableID, fromRecordOrder, toRecordID, toTableID, toRecordOrder. Here's what I've come up with so far: Store all the connections in one big table. If I do this, either I load all connections at once (one big db call) or make a call every time a user table is loaded. The big issue here: the size of the connections table has the potential to be huge, and I'm afraid it would slow things down. Store in separate tables all the outgoing connections for each user table. This is probably the worst idea I've had. Now my connections are 'spread out' over multiple tables (one for each user table), which means I have to make a separate DB called to each table (or make a huge join) just to find all the incoming connections for a particular user table. I've avoided making "one big ass table", but I'm not sure the cost is worth it. Store in separate tables all outgoing AND incoming connections for each user table (using a flag to distinguish between incoming vs outgoing). This is the idea I'm leaning towards, but it will essentially double the total DB storage for all the connections (as each connection will be stored in two tables). It also means I have to make sure connection information is kept in sync in both places. This is obviously not ideal but it does mean that when I load a user table, I only need to load one 'connection' table and have all the information I need. This also presents a separate problem, that of connection object creation. Since each user table has a list of all connections, there are two opportunities for a connection object to be made. However, connections objects (designed to facilitate communication between records) should only be created once. This means I'll have to devise a common caching/factory object to make sure only one connection object is made per connection. Does anybody have any ideas of a better way to do this? Once I've committed to a particular design pattern I'm pretty much stuck with it, so I want to make sure I've come up with the best one possible.

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• My Red Gate Experience

  - by Colin Rothwell

  I’m Colin, and I’ve been an intern working with Mike in publishing on Simple-Talk and SQLServerCentral for the past ten weeks. I’ve mostly been working “behind the scenes”, making improvements to the spam filtering, along with various other small tweaks. When I arrived at Red Gate, one of the first things Mike asked me was what I wanted to get out of the internship. It wasn’t a question I’d given a great deal of thought to, but my immediate response was the same as almost anybody: to support my growing family. Well, ok, not quite that, but money was certainly a motivator, along with simply making sure that I didn’t get bored over the summer. Three months is a long time to fill, and many of my friends end up getting bored, or worse, knitting obsessively. With the arrogance which seems fairly common among Cambridge people, I wasn’t expecting to really learn much here! In my mind, the part of the year where I am at Uni is the part where I learn things, whilst Red Gate would be an opportunity to apply what I’d learnt. Thankfully, the opposite is true: I’ve learnt a lot during my time here, and there has been a definite positive impact on the way I write code. The first thing I’ve really learnt is that test-driven development is, in general, a sensible way of working. Before coming, I didn’t really get it: how could you test something you hadn’t yet written? It didn’t make sense! My problem was seeing a test as having to test all the behaviour of a given function. Writing tests which test the bare minimum possible and building them up is a really good way of crystallising the direction the code needs to grow in, and ensures you never attempt to write too much code at time. One really good experience of this was early on in my internship when Mike and I were working on the query used to list active authors: I’d written something which I thought would do the trick, but by starting again using TDD we grew something which revealed that there were several subtle mistakes in the query I’d written. I’ve also been awakened to the value of pair programming. Whilst I could sort of see the point before coming, I also thought that it was impossible that two people would ever get more done at the same computer than if they were working separately. I still think that this is true for projects with pieces that developers can easily work on independently, and with developers who both know the codebase, but I’ve found that pair programming can be really good for learning a code base, and for building up small projects to the point where you can start working on separate components, as well as solving particularly difficult problems. Later on in my internship, for my down tools week project, I was working on adding Python support to Glimpse. Another intern and I we pair programmed the entire project, using ping pong pair programming as much as possible. One bonus that this brought which I wasn’t expecting was that I found myself less prone to distraction: with someone else peering over my shoulder, I didn’t have the ever-present temptation to open gmail, or facebook, or yammer, or twitter, or hacker news, or reddit, and so on, and so forth. I’m quite proud of this project: I think it’s some of the best code I’ve written. I’ve also been really won over to the value of descriptive variables names. In my pre-Red Gate life, as a lone-ranger style cowboy programmer, I’d developed a tendency towards laziness in variable names, sometimes abbreviating or, worse, using acronyms. I’ve swiftly realised that this is a bad idea when working with a team: saving a few key strokes is inevitably not worth it when it comes to reading code again in the future. Longer names also mean you can do away with a majority of comments. I appreciate that if you’ve come up with an O(n*log n) algorithm for something which seemed O(n^2), you probably want to explain how it works, but explaining what a variable name means is a big no no: it’s so very easy to change the behaviour of the code, whilst forgetting about the comments. Whilst at Red Gate, I took the opportunity to attend a code retreat, which really helped me to solidify all the things I’d learnt. To be completely free of any existing code base really lets you focus on best practises and think about how you write code. If you get a chance to go on a similar event, I’d highly recommend it! Cycling to Red Gate, I’ve also become much better at fitting inner tubes: if you’re struggling to get the tube out, or re-fit the tire, letting a bit of air out usually helps. I’ve also become quite a bit better at foosball and will miss having a foosball table! I’d like to finish off by saying thank you to everyone at Red Gate for having me. I’ve really enjoyed working with, and learning from, the team that brings you this web site. If you meet any of them, buy them a drink!

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• How Estimates Became Quotes

  - by Lee Brandt

  It’s our fault. Well, not completely, but we haven’t helped the situation any. All of what follows comes from my own experiences which, from talking to lots of other developers about it, seems to be pretty much par for the course. Where We Started When we first started estimating, we estimated pretty clearly. We would try to imagine something we’d done that was similar to the project being estimated and we’d toss it about in our heads a bit and see how much bigger or smaller we thought this new thing was, and add or subtract accordingly. We wouldn’t spend too much time on it, because we wanted to get to writing the software. Eventually, we’d come across some huge problem that there was now way we could’ve known about ahead of time. Either we didn’t see this thing or, we didn’t realize that this particular version of a problem would be so… problematic. We usually call this “not knowing what we don’t know”. It’s unavoidable. We just can’t know. Until we wade in and start putting some code together, there are just some things we won’t know… and some things we don’t even know that we don’t know. Y’know? So what happens? We go over budget. Project managers scream and dance the dance of the stressed-out project manager, and there is nothing we can do (or could’ve done) about it. We didn’t know. We thought about it for a bit and we didn’t see this herculean task sitting in the middle of our nice quiet project, and it has bitten us in the rear end. We now know how to handle this in the future, though. We will take some more time to pick around the requirements and discover all those things we don’t know. We’ll do some prototyping, we’ll read some blogs about similar projects, we’ll really grill the customer with questions during the requirements gathering phase. We’ll keeping asking “what else?” until the shove us down the stairs. We’ll take our time and uncover it all. We Learned, But Good The next time comes, and you know what happens? We do it. We grill the customer for weeks and prototype and read and research and we estimate everything down to the last button on the last form. Know what that gets us? It gets us three months of wasted time, and our estimate will still be off. Possibly off by a factor of four. WTF, mate? No way we could be surprised by something! We uncovered every particle. We turned every stone. How is it we still came across unknowns? Because we STILL didn’t know what we didn’t know. How could we? We didn’t know to ask. The worst part is, we’ve now convinced the product that this is NOT an estimate. It is a solid number based on massive research and an endless number of questions that they answered. There is absolutely now way you don’t know everything there is to know about this project now. No way there is anything you haven’t uncovered. And their faith in that “Esti-Quote” goes through the roof. When the project goes over this time, they might even begin to question whether or not you know what you’re doing. Who could blame them? You drilled them for weeks about every little thing, and when they complained about all the questions, you told them you wanted to uncover everything so there would be no surprises. SO we set them up to faile Guess, Then Plan We had a chance. At the beginning we could have just said, “That’s just a gut-feeling estimate, based on my past experience with similar projects. There could still be surprises.” If we spend SOME time doing SOME discovery and then bounce that against our own past experiences, we can come up with a fairly healthy estimate. We can then help the product owner understand that an estimate is a guess. Sure, it’s an educated guess, but it is still a guess. If we get it right it will be almost completely luck. Then, we help them to plan the development by taking that guess (yes, they still need the guess for planning purposes) and start measuring early and often to see if we still think we are right. We should adjust the estimate and alert the product owner as soon as we see problems (bad news does not age well) and we should be able to see any problems immediately if we are constantly measuring our pace. In lean software, we start with that guess and begin measuring cycle times immediately. Then we can make projections based on those cycle times and compare them to our estimate. This constant feedback is the best way to ensure that there are no surprises at the END of the project. There sill still be surprises, but we’ll see them sooner and have a better understanding of how they will affect our overall timeline. What do you think?

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• JavaOne Latin America Opening Keynotes

  - by Tori Wieldt

  Originally published on blogs.oracle.com/javaone It was a great first day at JavaOne Brazil, which included the Java Strategy and Java Technical keynotes. Henrik Stahl, Senior Director, Product Management for Java opened the keynotes by saying that this is the third year for JavaOne Latin America. He explained, "You know what they say, the first time doesn't count, the second time is a habit and the third time it's a tradition!" He mentioned that he was thrilled that this is largest JavaOne in Brazil to date, and he wants next year to be larger. He said that Oracle knows Latin America is an important hub for development.  "We continually come back to Latin America because of the dedication the community has with driving the continued innovation for Java," he said. Stahl explained that Oracle and the Java community must continue to innovate and Make the Future Java together. The success of Java depends on three important factors: technological innovation, Oracle as a strong steward of Java, and community participation. "The Latin American Java Community (especially in Brazil) is a shining example of how to be positive contributor to Java," Stahl said. Next, George Saab, VP software dev, Java Platform Group at Oracle, discussed some of the recent and upcoming changes to Java. "In addition to the incremental improvements to Java 7, we have also increased the set of platforms supported by Oracle from Linux, Windows, and Solaris to now also include Mac OS X and Linux/ARM for ARM-based PCs such as the Raspberry Pi and emerging ARM based microservers."  Saab announced that EA builds for Linux ARM Hard Float ABI will be available by the end of the year.  Staffan Friberg, Product Manager, Java Platform Group, provided an overview of some of the language coming in Java 8, including Lambda, remove of PermGen, improved data and time APIs and improved security, Java 8 development is moving along. He reminded the audience that they can go to OpenJDK to see this development being done in real-time, and that there are weekly early access builds of OracleJDK 8 that developers can download and try today. Judson Althoff, Senior Vice President, Worldwide Alliances and Channels and Embedded Sales, was invited to the stage, and the audience was told that "even though he is wearing a suit, he is still pretty technical." Althoff started off with a bang: "The Internet of Things is on a collision course with big data and this is a huge opportunity for developers."  For example, Althoff said, today cars are more a data device than a mechanical device. A car embedded with sensors for fuel efficiency, temperature, tire pressure, etc. can generate a petabyte of data A DAY. There are similar examples in healthcare (patient monitoring and privacy requirements creates a complex data problem) and transportation management (sending a package around the world with sensors for humidity, temperature and light). Althoff then brought on stage representatives from three companies that are successful with Java today, first Axel Hansmann, VP Strategy & Marketing Communications, Cinterion. Mr. Hansmann explained that Cinterion, a market leader in Latin America, enables M2M services with Java. At JavaOne San Francisco, Cinterion launched the EHS5, the smallest 3g solderable module, with Java installed on it. This provides Original Equipment Manufacturers (OEMs) with a cost effective, flexible platform for bringing advanced M2M technology to market.Next, Steve Nelson, Director of Marketing for the Americas, at Freescale explained that Freescale is #1 in Embedded Processors in Wired and Wireless Communications, and #1 in Automotive Semiconductors in the Americas. He said that Java provides a mature, proven platform that is uniquely suited to meet the requirements of almost any type of embedded device. He encouraged University students to get involved in the Freescale Cup, a global competition where student teams build, program, and race a model car around a track for speed.Roberto Franco, SBTVD Forum President, SBTVD, talked about Ginga, a Java-based standard for television in Brazil. He said there are 4 million Ginga TV sets in Brazil, and they expect over 20 million TV sets to be sold by the end of 2014. Ginga is also being adopted in other 11 countries in Latin America. Ginga brings interactive services not only at TV set, but also on other devices such as tablets,  PCs or smartphones, as the main or second screen. "Interactive services is already a reality," he said, ' but in a near future, we foresee interactivity enhanced TV content, convergence with OTT services and a big participation from the audience,  all integrated on TV, tablets, smartphones and second screen devices."Before he left the stage, Nandini Ramani thanked Judson for being part of the Java community and invited him to the next Geek Bike Ride in Brazil. She presented him an official geek bike ride jersey.For the Technical Keynote, a "blue screen of death" appeared. With mock concern, Stephin Chin asked the rest of the presenters if they could go on without slides. What followed was a interesting collection of demos, including JavaFX on a tablet, a look at Project Easel in NetBeans, and even Simon Ritter controlling legos with his brainwaves! Stay tuned for more dispatches.

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• JavaOne Latin America Opening Keynotes

  - by Tori Wieldt

  It was a great first day at JavaOne Brazil, which included the Java Strategy and Java Technical keynotes. Henrik Stahl, Senior Director, Product Management for Java opened the keynotes by saying that this is the third year for JavaOne Latin America. He explained, "You know what they say, the first time doesn't count, the second time is a habit and the third time it's a tradition!" He mentioned that he was thrilled that this is largest JavaOne in Brazil to date, and he wants next year to be larger. He said that Oracle knows Latin America is an important hub for development.  "We continually come back to Latin America because of the dedication the community has with driving the continued innovation for Java," he said. Stahl explained that Oracle and the Java community must continue to innovate and Make the Future Java together. The success of Java depends on three important factors: technological innovation, Oracle as a strong steward of Java, and community participation. "The Latin American Java Community (especially in Brazil) is a shining example of how to be positive contributor to Java," Stahl said. Next, George Saab, VP software dev, Java Platform Group at Oracle, discussed some of the recent and upcoming changes to Java. "In addition to the incremental improvements to Java 7, we have also increased the set of platforms supported by Oracle from Linux, Windows, and Solaris to now also include Mac OS X and Linux/ARM for ARM-based PCs such as the Raspberry Pi and emerging ARM based microservers."  Saab announced that EA builds for Linux ARM Hard Float ABI will be available by the end of the year.  Staffan Friberg, Product Manager, Java Platform Group, provided an overview of some of the language coming in Java 8, including Lambda, remove of PermGen, improved data and time APIs and improved security, Java 8 development is moving along. He reminded the audience that they can go to OpenJDK to see this development being done in real-time, and that there are weekly early access builds of OracleJDK 8 that developers can download and try today. Judson Althoff, Senior Vice President, Worldwide Alliances and Channels and Embedded Sales, was invited to the stage, and the audience was told that "even though he is wearing a suit, he is still pretty technical." Althoff started off with a bang: "The Internet of Things is on a collision course with big data and this is a huge opportunity for developers."  For example, Althoff said, today cars are more a data device than a mechanical device. A car embedded with sensors for fuel efficiency, temperature, tire pressure, etc. can generate a petabyte of data A DAY. There are similar examples in healthcare (patient monitoring and privacy requirements creates a complex data problem) and transportation management (sending a package around the world with sensors for humidity, temperature and light). Althoff then brought on stage representatives from three companies that are successful with Java today, first Axel Hansmann, VP Strategy & Marketing Communications, Cinterion. Mr. Hansmann explained that Cinterion, a market leader in Latin America, enables M2M services with Java. At JavaOne San Francisco, Cinterion launched the EHS5, the smallest 3g solderable module, with Java installed on it. This provides Original Equipment Manufacturers (OEMs) with a cost effective, flexible platform for bringing advanced M2M technology to market.Next, Steve Nelson, Director of Marketing for the Americas, at Freescale explained that Freescale is #1 in Embedded Processors in Wired and Wireless Communications, and #1 in Automotive Semiconductors in the Americas. He said that Java provides a mature, proven platform that is uniquely suited to meet the requirements of almost any type of embedded device. He encouraged University students to get involved in the Freescale Cup, a global competition where student teams build, program, and race a model car around a track for speed.Roberto Franco, SBTVD Forum President, SBTVD, talked about Ginga, a Java-based standard for television in Brazil. He said there are 4 million Ginga TV sets in Brazil, and they expect over 20 million TV sets to be sold by the end of 2014. Ginga is also being adopted in other 11 countries in Latin America. Ginga brings interactive services not only at TV set, but also on other devices such as tablets,  PCs or smartphones, as the main or second screen. "Interactive services is already a reality," he said, ' but in a near future, we foresee interactivity enhanced TV content, convergence with OTT services and a big participation from the audience,  all integrated on TV, tablets, smartphones and second screen devices."Before he left the stage, Nandini Ramani thanked Judson for being part of the Java community and invited him to the next Geek Bike Ride in Brazil. She presented him an official geek bike ride jersey.For the Technical Keynote, a "blue screen of death" appeared. With mock concern, Stephin Chin asked the rest of the presenters if they could go on without slides. What followed was a interesting collection of demos, including JavaFX on a tablet, a look at Project Easel in NetBeans, and even Simon Ritter controlling legos with his brainwaves! Stay tuned for more dispatches.

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• Application Development: Python or Java (or PHP)

  - by luckysmack

  I'm looking to get into application development, such as Facebook or Android apps and games. I am doing this for fun and to learn. Once my skills are to par I would like to have some side income from the apps, but I'm not banking on living off that (just so you know where I'm coming from and know what my end goals are). Currently I know and am familiar with PHP and frameworks such as cakephp and yii. However, I have been wanting to learn another language to broaden my horizons and to become a better developer. So I have narrowed it down to 2 languages. Python, and Java (I can already hear people cringing at the difference in the languages I have chosen, but I have some reasons). Python: closer to PHP that Java. Cross platformability. Also great as a general scripting language and has many file system level benefits that PHP does not. Cleaner syntax, readability, blah blah and the list goed on. Python will work great for cross platform apps and can be run on many OS's and is supported by Facebook for app development. But there is no support on Android (for full fledged apps). Java: a much stronger typed language, very robust community and corporate backing. Knowing Java is also good for personal marketability for enterprises, if you're into that. The main benefit here is that Java can write apps natively for Android and the apps can be ported for web versions to play on Facebook. So while I have seen many developers prefer Java over the two, Java has this significant advantage, where I can market my apps in both markets and in the future build more potential income. But like I said it is for fun. While money isn't the goal, it would still be nice. PHP: I'm putting this here because I know it already, and I'm sure a case could be made for it. It obviously works great for Facebook but like Python does not do so well on android. While it's mostly the realm of 'application development' that appeals to me, I do find Android apps fairly interesting and something that has a ton of potential to. But then again Facebook has a ton more users and the apps can also potentially be more immersive (desktop vs. mobile). So this is why I'm kinda stuck on what route to choose. Python for Facebook and web apps, with likely faster development to production times, or Java which can be developed for any of the platforms to make apps. Side note: I'm not really trying to get into 3D development, mostly 2D. And I also want to make an app with real-time play (websockets, etc). Someone mentioned node, js to me for that but Python seems to be more globally versatile for my goals. So, to anyone that does Facebook or Android development in either language: what do you suggest? Any input is valuable and I do appreciate it. And sorry for being long winded. EDIT: as mentioned in one of the answers, my primary goal is gaming. Although I do have some plans for non gaming apps such as general web based and desktop based ones. But gaming is my main goal with the possibility of income. EDIT: Another consideration could be Jython. Writing Python code which is converted into Java bytecode. This would allow the ability to do Android apps using Python. I could be wrong though, I'm still looking into it. Update 1-26-11: I recently acquired a new job which required I learn .NET using C#. Im sure some of you are cringing already but I really like the whole system and how it all works together between desktop and web development. But, as I am still interested in Python very much, and after some research I have decided I will learn Python as well as the IronPython implementation for .NET. But (again: I know...) since .NET is mostly a Windows thing and not as cross-compatible as I like, I will be learning Mono which is a cross platform implementation of .NET where I can use what I learn at work using C# and what I want to learn, Python/IronPython. So while learning and writing C#/.NET @ work I will be learning Python - Mono - Iron Python for what I want to do personally. And the benefit of them all being very closely related will help me out a lot, I think. What do you guys think? I almost feel like that should be another question, but there's not much of a question. Either way, you guys gave very helpful input.

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• Platformer Starter Kit - Collision Issues

  - by Cyral

  I'm having trouble with my game that is based off the XNA Platformer starter kit. My game uses smaller tiles (16x16) then the original (32x40) which I'm thinking may be having an effect on collision (Being it needs to be more precise). Standing on the edge of a tile and jumping causes the player to move off the the tile when he lands. And 80% of the time, when the player lands, he goes flying though SOLID tiles in a diagonal fashion. This is very annoying as it is almost impossible to test other features, when spawning and jumping will result in the player landing in another part of the level or falling off the edge completely. The code is as follows: /// <summary> /// Updates the player's velocity and position based on input, gravity, etc. /// </summary> public void ApplyPhysics(GameTime gameTime) { float elapsed = (float)gameTime.ElapsedGameTime.TotalSeconds; Vector2 previousPosition = Position; // Base velocity is a combination of horizontal movement control and // acceleration downward due to gravity. velocity.X += movement * MoveAcceleration * elapsed; velocity.Y = MathHelper.Clamp(velocity.Y + GravityAcceleration * elapsed, -MaxFallSpeed, MaxFallSpeed); velocity.Y = DoJump(velocity.Y, gameTime); // Apply pseudo-drag horizontally. if (IsOnGround) velocity.X *= GroundDragFactor; else velocity.X *= AirDragFactor; // Prevent the player from running faster than his top speed. velocity.X = MathHelper.Clamp(velocity.X, -MaxMoveSpeed, MaxMoveSpeed); // Apply velocity. Position += velocity * elapsed; Position = new Vector2((float)Math.Round(Position.X), (float)Math.Round(Position.Y)); // If the player is now colliding with the level, separate them. HandleCollisions(); // If the collision stopped us from moving, reset the velocity to zero. if (Position.X == previousPosition.X) velocity.X = 0; if (Position.Y == previousPosition.Y) velocity.Y = 0; } /// <summary> /// Detects and resolves all collisions between the player and his neighboring /// tiles. When a collision is detected, the player is pushed away along one /// axis to prevent overlapping. There is some special logic for the Y axis to /// handle platforms which behave differently depending on direction of movement. /// </summary> private void HandleCollisions() { // Get the player's bounding rectangle and find neighboring tiles. Rectangle bounds = BoundingRectangle; int leftTile = (int)Math.Floor((float)bounds.Left / Tile.Width); int rightTile = (int)Math.Ceiling(((float)bounds.Right / Tile.Width)) - 1; int topTile = (int)Math.Floor((float)bounds.Top / Tile.Height); int bottomTile = (int)Math.Ceiling(((float)bounds.Bottom / Tile.Height)) - 1; // Reset flag to search for ground collision. isOnGround = false; // For each potentially colliding tile, for (int y = topTile; y <= bottomTile; ++y) { for (int x = leftTile; x <= rightTile; ++x) { // If this tile is collidable, ItemCollision collision = Level.GetCollision(x, y); if (collision != ItemCollision.Passable) { // Determine collision depth (with direction) and magnitude. Rectangle tileBounds = Level.GetBounds(x, y); Vector2 depth = RectangleExtensions.GetIntersectionDepth(bounds, tileBounds); if (depth != Vector2.Zero) { float absDepthX = Math.Abs(depth.X); float absDepthY = Math.Abs(depth.Y); // Resolve the collision along the shallow axis. if (absDepthY < absDepthX || collision == ItemCollision.Platform) { // If we crossed the top of a tile, we are on the ground. if (previousBottom <= tileBounds.Top) isOnGround = true; // Ignore platforms, unless we are on the ground. if (collision == ItemCollision.Impassable || IsOnGround) { // Resolve the collision along the Y axis. Position = new Vector2(Position.X, Position.Y + depth.Y); // Perform further collisions with the new bounds. bounds = BoundingRectangle; } } else if (collision == ItemCollision.Impassable) // Ignore platforms. { // Resolve the collision along the X axis. Position = new Vector2(Position.X + depth.X, Position.Y); // Perform further collisions with the new bounds. bounds = BoundingRectangle; } } } } } // Save the new bounds bottom. previousBottom = bounds.Bottom; } It also tends to jitter a little bit sometimes, I'm solved some of this with some fixes I found here on stackexchange, But Ive only seen one other case of the flying though blocks problem. This question seems to have a similar problem in the video, but mine is more crazy. Again this is a very annoying bug! Any help would be greatly appreciated! EDIT: Speed stuff // Constants for controling horizontal movement private const float MoveAcceleration = 13000.0f; private const float MaxMoveSpeed = 1750.0f; private const float GroundDragFactor = 0.48f; private const float AirDragFactor = 0.58f; // Constants for controlling vertical movement private const float MaxJumpTime = 0.35f; private const float JumpLaunchVelocity = -3500.0f; private const float GravityAcceleration = 3400.0f; private const float MaxFallSpeed = 550.0f; private const float JumpControlPower = 0.14f;

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• How to move MOSS 2007 to another SharePoint Farm

  - by DipeshBhanani

  It was time of my first onsite client assignment on SharePoint. Client had one server production environment. They wanted to upgrade the topology with completely new SharePoint Farm of three servers. So, the task was to move whole MOSS 2007 stuff to the new server environment without impacting data. The last three words “… without impacting data…” were actually putting pressure on my head. Moreover SSP was required to move because additional information has been added for users apart from AD import.   I thought I had to do only backup and restore. It appeared pretty easy at first thought. Just because of these three damn scary words, I thought to check out on internet for guidance related to this scenario. I couldn’t get anything except general guidance of moving server on Microsoft TechNet site. I promised myself for starting blogs with this post if I would be successful in this task. Well, I took long time to write this but finally made it. I hope it will be useful to all guys looking for SharePoint server movement.   Before beginning restoration, make sure that, there is no difference in versions of SharePoint at source and destination server. Also check whether the state of SharePoint Installation at the time of backup and restore is same or not. (E.g. SharePoint related service packs and patches if any)   The main tasks of the server movement are as follow:   1.        Backup all the databases 2.        Install and configure SharePoint on new environment 3.        Deploy all solutions (WSP Files) globally to destination server- for installing features attached to the solutions 4.        Install all the custom features 5.        Deploy/Copy custom pages/files which are added to the “12Hive” folder later 6.        Restore SSP 7.        Restore My Site 8.        Restore other web application   Tasks 3 to 5 are for making sure that we have configured the environment well enough for the web application to be restored successfully. The main and complex task was restoring SSP. I have started restoring SSP through Central Admin. After a while, the restoration status was updated to “unsuccessful”. “Damn it, what went wrong?” I thought looking at the error detail down the page. I couldn’t remember the error message but I had corrected and restored it again.   Actually once you fail restoring SSP, until and unless you don’t clean all related stuff well, your restoration will be failed again and again. I wanted to find the actual reason. So cleaned, restored, cleaned, restored… I had tried almost 5-6 times and finally, I succeeded. I had realized how pleasant it is, to see the word “Successful” on the screen. Without wasting your much time to read, let me write all the detailed steps of restoring SSP:   1.        Delete the SSP through following STSADM command. stsadm -o deletessp -title <SSP name> -deletedatabases -force e.g.: stsadm -o deletessp -title SharedServices1 -deletedatabases –force 2.        Check and delete the web application associated with SSP if it exists. 3.        Remove Link from Check and remove “Alternate Access Mapping” associated with SSP if it exists. 4.        Check and delete IIS site as well as application pool associated with SSP if it exists. 5.        Stop following services: ·         Office SharePoint Server Search ·         Windows SharePoint Services Search ·         Windows SharePoint Services Help Search   6.        Delete all the databases associated/related to SSP from SQL Server. 7.        Reset IIS. 8.        Start again following services: ·         Office SharePoint Server Search ·         Windows SharePoint Services Search ·         Windows SharePoint Services Help Search   9.        Restore the new SSP.   After the SSP restoration, all other stuffs had completed very smoothly without any more issues. I did few modifications to sites for change of server name and finally, the new environment was ready.

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• How to draw textures on a model

  - by marc wellman

  The following code is a complete XNA 3.1 program almost unaltered to that code skeleton Visual Studio is creating when creating a new project. The only things I have changed are imported a .x model to the content folder of the VS solution. (the model is a simple square with a texture spanning over it - made in Google Sketchup and exported with several .x exporters) in the Load() method I am loading the .x model into the game. The Draw() method uses a BasicEffect to render the model. Except these three things I haven't added any code. Why does the model does not show the texture ? What can I do to make the texture visible ? This is the texture file (a standard SketchUp texture from the palette): And this is what my program looks like - as you can see: No texture! Find below the complete source code of the program AND the complete .x file: namespace WindowsGame1 { /// <summary> /// This is the main type for your game /// </summary> public class Game1 : Microsoft.Xna.Framework.Game { GraphicsDeviceManager graphics; SpriteBatch spriteBatch; public Game1() { graphics = new GraphicsDeviceManager(this); Content.RootDirectory = "Content"; } /// <summary> /// Allows the game to perform any initialization it needs to before starting to run. /// This is where it can query for any required services and load any non-graphic /// related content. Calling base.Initialize will enumerate through any components /// and initialize them as well. /// </summary> protected override void Initialize() { // TODO: Add your initialization logic here base.Initialize(); } Model newModel; /// <summary> /// LoadContent will be called once per game and is the place to load /// all of your content. /// </summary> protected override void LoadContent() { // Create a new SpriteBatch, which can be used to draw textures. spriteBatch = new SpriteBatch(GraphicsDevice); // TODO: usse this.Content to load your game content here newModel = Content.Load<Model>(@"aau3d"); foreach (ModelMesh mesh in newModel.Meshes) { foreach (ModelMeshPart meshPart in mesh.MeshParts) { meshPart.Effect = new BasicEffect(this.GraphicsDevice, null); } } } /// <summary> /// UnloadContent will be called once per game and is the place to unload /// all content. /// </summary> protected override void UnloadContent() { // TODO: Unload any non ContentManager content here } /// <summary> /// Allows the game to run logic such as updating the world, /// checking for collisions, gathering input, and playing audio. /// </summary> /// <param name="gameTime">Provides a snapshot of timing values.</param> protected override void Update(GameTime gameTime) { // Allows the game to exit if (GamePad.GetState(PlayerIndex.One).Buttons.Back == ButtonState.Pressed) this.Exit(); // TODO: Add your update logic here base.Update(gameTime); } /// <summary> /// This is called when the game should draw itself. /// </summary> /// <param name="gameTime">Provides a snapshot of timing values.</param> protected override void Draw(GameTime gameTime) { if (newModel != null) { GraphicsDevice.Clear(Color.CornflowerBlue); Matrix[] transforms = new Matrix[newModel.Bones.Count]; newModel.CopyAbsoluteBoneTransformsTo(transforms); foreach (ModelMesh mesh in newModel.Meshes) { foreach (BasicEffect effect in mesh.Effects) { effect.EnableDefaultLighting(); effect.TextureEnabled = true; effect.World = transforms[mesh.ParentBone.Index] * Matrix.CreateRotationY(0) * Matrix.CreateTranslation(new Vector3(0, 0, 0)); effect.View = Matrix.CreateLookAt(new Vector3(200, 1000, 200), Vector3.Zero, Vector3.Up); effect.Projection = Matrix.CreatePerspectiveFieldOfView(MathHelper.ToRadians(45.0f), 0.75f, 1.0f, 10000.0f); } mesh.Draw(); } } base.Draw(gameTime); } } } This is the model I am using (.x): xof 0303txt 0032 // SketchUp 6 -> DirectX (c)2008 edecadoudal, supports: faces, normals and textures Material Default_Material{ 1.0;1.0;1.0;1.0;; 3.2; 0.000000;0.000000;0.000000;; 0.000000;0.000000;0.000000;; } Material _Groundcover_RiverRock_4inch_{ 0.568627450980392;0.494117647058824;0.427450980392157;1.0;; 3.2; 0.000000;0.000000;0.000000;; 0.000000;0.000000;0.000000;; TextureFilename { "aau3d.xGroundcover_RiverRock_4inch.jpg"; } } Mesh mesh_0{ 4; -81.6535;0.0000;74.8031;, -0.0000;0.0000;0.0000;, -81.6535;0.0000;0.0000;, -0.0000;0.0000;74.8031;; 2; 3;0,1,2, 3;1,0,3;; MeshMaterialList { 2; 2; 1, 1; { Default_Material } { _Groundcover_RiverRock_4inch_ } } MeshTextureCoords { 4; -2.1168,-3.4022; 1.0000,-0.0000; 1.0000,-3.4022; -2.1168,-0.0000;; } MeshNormals { 4; 0.0000;1.0000;-0.0000; 0.0000;1.0000;-0.0000; 0.0000;1.0000;-0.0000; 0.0000;1.0000;-0.0000;; 2; 3;0,1,2; 3;1,0,3;; } }

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• The Sound of Two Toilets Flushing: Constructive Criticism for Virgin Atlantic Complaints Department

  - by Geertjan

  I recently had the experience of flying from London to Johannesburg and back with Virgin Atlantic. The good news was that it was the cheapest flight available and that the take off and landing were absolutely perfect. Hence I really have no reason to complain. Instead, I'd like to offer some constructive criticism which hopefully Richard Branson will find sometime while googling his name. Or maybe someone from the Virgin Atlantic Complaints Department will find it, whatever, just want to put this information out there. Arrangement of restroom facilities. Maybe next time you design an airplane, consider not putting your toilets at a right angle right next to your rows of seats. Being able to reach, without even needing to stretch your arm, from your seat to close, yet again, a toilet door that someone, someone obviously sitting very far from the toilets, carelessly forgot to close is not an indicator of quality interior design. Have you noticed how all other airplanes have their toilets in a cubicle separated from the rows of seats? On those airplanes, people sitting in the seats near the toilets are not constantly being woken up throughout the night whenever someone enters/exits the toilet, whenever the light in the toilet is suddenly switched on, and whenever one of the toilets flushes. Bonus points for Virgin Atlantic passengers in the seats adjoining the toilets is when multiple toilets are flushed simultaneously and multiple passengers enter/exit them at the same time, a bit like an unasked for low budget musical of suddenly illuminated grumpy people in crumpled clothes. What joy that brings at 3 AM is hard to describe. Seats with extra leg room. You know how other airplanes have the seats with the extra leg room? You know what those seats tend to have? Extra leg room. It's really interesting how Virgin Atlantic's seats with extra leg room actually have no extra leg room at all. It should have been a give away, the fact that these special seats are found in the same rows as the standard seats, rather than on the cusp of real glory which is where most airlines put their extra leg room seats, with the only actual difference being that they have a slightly different color. Had you called them "seats with a different color" (i.e., almost not quite green, rather than something vaguely hinting at blue), at least I'd have known what I was getting. Picture the joy at 3 AM, rudely awakened from nightmarish slumber, partly grateful to have been released from a grayish dream of faceless zombies resembling one or two of those in a recent toilet line, by multiple adjoining toilets flushing simultaneously, while you're sitting in a seat with extra leg room that has exactly as much leg room as the seats in neighboring rows. You then have a choice of things to be sincerely annoyed about. Food from the '80's. In the '80's, airplane food came in soggy containers and even breakfast, the most important meal of the day, was a sad heap of vaguely gray colors. The culinary highlight tended to be a squashed tomato, which must have been mashed to a pulp with a brick prior to being regurgitated by a small furry animal, and there was also always a piece of immensely horrid pumpkin, as well as a slice of spongy something you'd never seen before. Sausages and mash at 6 AM on an airplane was always a heavy lump of horribleness. Thankfully, all airlines throughout the world changed from this puke inducing strategy around 1987 sometime. Not Virgin Atlantic, of course. The fatty sausages and mash are still there, bringing you flashbacks to Duran Duran, which is what you were listening to (on your walkman) the last time you saw it in an airplane. Even the golden oldie "squashed tomato attached by slime to three wet peas" is on the menu. How wonderful to have all this in a cramped seat with a long row of early morning bleariness lined up for the toilets, right at your side, bumping into your elbow, groggily, one by one, one after another, more and more, fumble-open-door-silence-flush-fumble-open-door, and on and on, while you tentatively push your fork through a soggy pile of colorless mush, fighting the urge to throw up on the stinky socks of whatever nightmarish zombie is bumping into your elbow at the time. But, then again, the plane landed without a hitch, in fact, extremely smoothly, so I'm certainly not blaming the pilots.

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• Poor Customer Service Example

  - by MightyZot

  Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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• Windows in StreamInsight: Hopping vs. Snapshot

  - by Roman Schindlauer

  Three weeks ago, we explained the basic concept of windows in StreamInsight: defining sets of events that serve as arguments for set-based operations, like aggregations. Today, we want to discuss the so-called Hopping Windows and compare them with Snapshot Windows. We will compare these two, because they can serve similar purposes with different behaviors; we will discuss the remaining window type, Count Windows, another time. Hopping (and its syntactic-sugar-sister Tumbling) windows are probably the most straightforward windowing concept in StreamInsight. A hopping window is defined by its length, and the offset from one window to the next. They are aligned with some absolute point on the timeline (which can also be given as a parameter to the window) and create sets of events. The diagram below shows an example of a hopping window with length of 1h and hop size (the offset) of 15 minutes, hence creating overlapping windows:   Two aspects in this diagram are important: Since this window is overlapping, an event can fall into more than one windows. If an (interval) event spans a window boundary, its lifetime will be clipped to the window, before it is passed to the set-based operation. That’s the default and currently only available window input policy. (This should only concern you if you are using a time-sensitive user-defined aggregate or operator.) The set-based operation will be applied to each of these sets, yielding a result. This result is: A single scalar value in case of built-in or user-defined aggregates. A subset of the input payloads, in case of the TopK operator. Arbitrary events, when using a user-defined operator. The timestamps of the result are almost always the ones of the windows. Only the user-defined  operator can create new events with timestamps. (However, even these event lifetimes are subject to the window’s output policy, which is currently always to clip to the window end.) Let’s assume we were calculating the sum over some payload field: var result = from window in source.HoppingWindow( TimeSpan.FromHours(1), TimeSpan.FromMinutes(15), HoppingWindowOutputPolicy.ClipToWindowEnd) select new { avg = window.Avg(e => e.Value) }; Now each window is reflected by one result event:   As you can see, the window definition defines the output frequency. No matter how many or few events we got from the input, this hopping window will produce one result every 15 minutes – except for those windows that do not contain any events at all, because StreamInsight window operations are empty-preserving (more about that another time). The “forced” output for every window can become a performance issue if you have a real-time query with many events in a wide group & apply – let me explain: imagine you have a lot of events that you group by and then aggregate within each group – classical streaming pattern. The hopping window produces a result in each group at exactly the same point in time for all groups, since the window boundaries are aligned with the timeline, not with the event timestamps. This means that the query output will become very bursty, delivering the results of all the groups at the same point in time. This becomes especially obvious if the events are long-lasting, spanning multiple windows each, so that the produced result events do not change their value very often. In such a case, a snapshot window can remedy. Snapshot windows are more difficult to explain than hopping windows: they represent those periods in time, when no event changes occur. In other words, if you mark all event start and and times on your timeline, then you are looking at all snapshot window boundaries:   If your events are never overlapping, the snapshot window will not make much sense. It is commonly used together with timestamp modification, which make it a very powerful tool. Or as Allan Mitchell expressed in in a recent tweet: “I used to look at SnapshotWindow() with disdain. Now she is my mistress, the one I turn to in times of trouble and need”. Let’s look at a simple example: I want to compute the average of some value in my events over the last minute. I don’t want this output be produced at fixed intervals, but at soon as it changes (that’s the true event-driven spirit!). The snapshot window will include all currently active event at each point in time, hence we need to extend our original events’ lifetimes into the future: Applying the Snapshot window on these events, it will appear to be “looking back into the past”: If you look at the result produced in this diagram, you can easily prove that, at each point in time, the current event value represents the average of all original input event within the last minute. Here is the LINQ representation of that query, applying the lifetime extension before the snapshot window: var result = from window in source .AlterEventDuration(e => TimeSpan.FromMinutes(1)) .SnapshotWindow(SnapshotWindowOutputPolicy.Clip) select new { avg = window.Avg(e => e.Value) }; With more complex modifications of the event lifetimes you can achieve many more query patterns. For instance “running totals” by keeping the event start times, but snapping their end times to some fixed time, like the end of the day. Each snapshot then “sees” all events that have happened in the respective time period so far. Regards, The StreamInsight Team

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