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• Is paying programmers to "test" for bugs normal? [on hold]

  - by user106277

  I recently hired a programming team to do a port of my iPad app to the iPhone and Android platforms. I also wanted them to implement a bunch of tips on how to play the app, similar like you would find in Candy Crush or Cut the Rope. They want to charge 12 hours @ $35/hr for the "Testing all of the Tips", telling me that normally it would take them more than 25 hours but that they will 'bear the difference'. I have never heard of this, but maybe it's a new practice? I am used to devs doing their own quality control, and then having a testing/acceptance period... Am I missing something? Thanks for any help and advice you can give!

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• Packard Bell Easynote NJ65 not saving gamma Setup.

  - by Pablo Gomez

  Hi. There seems to be a issue with the Easynote range of PB laptops. Since Ubuntu 10.10 does not use a Xorg.conf file to save your gamma / resolution /brightness setting, everytime I turn on my laptop I have to open up a terminal window and use the x-gamma command to set it up to my personal preference. Is there a way to create a configuration file which can save that into the system everytime I load up the OS? When I used to have a Compaq Presario (an F564LA with integrated nVIDIA graphics), I could save a config. file into the system which loaded up everything on startup To those who don't know the spec's for a NJ65 laptop, I'll provide them Processor: Intel® Pentium Dual Core @ 2.2 GHZ Video: Integrated Intel® GMA 4500MHD graphics HDD: 320GB SATA RAM: 2GB DDR2

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• Why does update-notifier contains system-crash-notification?

  - by int_ua

  I just had "System Program Problem Detected" window appearing several times before user session even started (I have KDM with autologin to locked session). I traced it with xprop to being /usr/lib/update-notifier/system-crash-notification which is binary (while I expected it to be some script) and belongs to update-notifier package (while I expected it to be somewhere from apport*). P.S. Clicking on Report problem... button didn't do anything. $ dpkg -s update-notifier | grep Version Version: 0.147 $ dpkg -L update-notifier | grep system-crash /usr/lib/update-notifier/system-crash-notification $ grep RELEASE /etc/lsb-release DISTRIB_RELEASE=13.10

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• Understanding the problem when things break in production

  - by bitcycle

  Scenario: You push to production The push broke multiple things That same build did not break qa or dev As a developer, you don't have prod access. There is lots of pressure from above to get things working agian. Specifics: PHP/MVC application that is API-driven in Zend. Deployed to a few servers. My question: While investigating, lets say I have a hunch that something is wrong. But, I don't know for sure. And, of course, I can't test things in production. If I have a suggested fix based on that hunch, would it be wise to try and apply it and see if it works, before understanding what the problem is?

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• What can you do to decrease the number of live issues with applications?

  - by User Smith

  First off I have seen this post which is slightly similar to my question. : What can you do to decrease the number of deployment bugs of a live website? Let me layout the situation for you. The team of programmers that I belong to have metrics associated with our code. Over the last several months our errors in our live system have increased by a large amount. We require that our updates to applications be tested by at least one other programmer prior to going live. I personally am completely against this as I think that applications should be tested by end users as end users are much better testers than programmers, I am not against programmers testing, obviously programmers need to test code, but they are most of the times too close to the code. The reason I specify that I think end users should test in our scenario is due to the fact that we don't have business analysts, we just have programmers. I come from a background where BAs took care of all the testing once programmers checked off it was ready to go live. We do have a staging environment in place that is a clone of the live environment that we use to ensure that we don't have issues between development and live environments this does catch some bugs. We don't do end user testing really at all, I should say we don't really have anyone testing our code except programmers, which I think gets us into this mess (Ideally, we would have BAs or QA or professional testers test). We don't have a QA team or anything of that nature. We don't have test cases for our projects that are fully laid out. Ok, I am just a peon programmer at the bottom of the rung, but I am probably more tired of these issues than the managers complaining about them. So, I don't have the ability to tell them you are doing it all wrong.....I have tried gentle pushes in the correct direction. Any advice or suggestions on how to alleviate this issue is greatly appreciated. Thanks.

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• What can be done to decrease the number of live issues with applications?

  - by User Smith

  First off I have seen this post which is slightly similar to my question. : What can you do to decrease the number of deployment bugs of a live website? Let me layout the situation for you. The team of programmers that I belong to have metrics associated with our code. Over the last several months our errors in our live system have increased by a large amount. We require that our updates to applications be tested by at least one other programmer prior to going live. I personally am completely against this as I think that applications should be tested by end users as end users are much better testers than programmers, I am not against programmers testing, obviously programmers need to test code, but they are most of the times too close to the code. The reason I specify that I think end users should test in our scenario is due to the fact that we don't have business analysts, we just have programmers. I come from a background where BAs took care of all the testing once programmers checked off it was ready to go live. We do have a staging environment in place that is a clone of the live environment that we use to ensure that we don't have issues between development and live environments this does catch some bugs. We don't do end user testing really at all, I should say we don't really have anyone testing our code except programmers, which I think gets us into this mess (Ideally, we would have BAs or QA or professional testers test). We don't have a QA team or anything of that nature. We don't have test cases for our projects that are fully laid out. Ok, I am just a peon programmer at the bottom of the rung, but I am probably more tired of these issues than the managers complaining about them. So, I don't have the ability to tell them you are doing it all wrong.....I have tried gentle pushes in the correct direction. Any advice or suggestions on how to alleviate this issue ?

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• Cannot login in account with encrypted home after update from 11.04 to 11.10

  - by martin

  After upgrading from ubuntu 11.04 to 10.10 I cannot access my encrypted home partition anymore. I can login, however all data stays encrypted. ecryptfs-mount-private gives: ERROR: Encrypted private directory is not setup properly Any idea how to fix this? Update I have several kernels installed (after the upgrade my menu.lst looks like this: http://paste.org/pastebin/view/35591) the problem is the same for all kernels. Booting from 2.6.32-27-generic and adduser --encrypt-home tes gives: Adding user `tes' ... Adding new group `tes' (1008) ... Adding new user `tes' (1007) with group `tes' ... Creating home directory `/home/tes' ... Setting up encryption ... ************************************************************************ YOU SHOULD RECORD YOUR MOUNT PASSPHRASE AND STORE IT IN A SAFE LOCATION. ecryptfs-unwrap-passphrase ~/.ecryptfs/wrapped-passphrase THIS WILL BE REQUIRED IF YOU NEED TO RECOVER YOUR DATA AT A LATER TIME. ************************************************************************ Error: Your kernel does not support filename encryption ERROR: Could not add passphrase to the current keyring adduser: `/usr/bin/ecryptfs-setup-private -b -u tes' returned error code 1. Exiting.

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• Wired Connection shared with other computers connects then disconnects in 11.10 nm-applet

  - by approbatory

  connecting with shared with other computers connection in NetworkManager. Other computer gets IP but NetworkManager disconnects the shared connection after half a second. This same setup worked perfectly fine in 11.04. Is there any fix, workaround or alternative way to share a connection with another computer over an Ethernet cable. (I can downgrade to 11.04 but I'd rather not ). EDIT: found a workaround The workaround for now is to set IPv6 options to Ignore and then sudo killall dnsmasq. Reconnect and it should work.

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• How do you track bugs in your personal projects?

  - by bedwyr

  I'm trying to decide if I need to reassess my defect-tracking process for my home-grown projects. For the last several years, I really just track defects using TODO tags in the code, and keeping track of them in a specific view (I use Eclipse, which has a decent tagging system). Unfortunately, I'm starting to wonder if this system is unsustainable. The defects I find are typically associated with a snippet of code I'm working on; bugs which are not immediately understood tend to be forgotten, or ignored. I wrote an application for my wife which has had a severe defect for almost 9 months, and I keep forgetting to fix it. What mechanism do you use to track defects in your personal projects? Do you have a specific system, or a process for prioritizing and managing them?

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• Dell xps 15z fan issue in ubuntu 12.04

  - by Paxinum

  I just updated to ubuntu 12.04 on my Dell laptop xps 15z. The trouble is that I hear a slight ticking sound every 3rd second, probably from a fan. This is a new issue in this ubuntu version. I use the recommended boot options for grub, i.e. acpi_backlight=vendor, but I do not use any acpi=off or acpi=noirq. Is there a way to fix this issue from ubuntu, by maybe controlling the fans somehow? EDIT: Notice, the sound goes away as the fan speeds up, (when doing calculations or such), so it is really a fan issue. EDIT2: I have located the issue: If I use conky 1.9, together with the command execpi for a python application, then the sound appears, and the noise syncs with the update interval for conky (NOT for the update interval for execpi!). The noise seems to be proportional to the complexity of the drawing that is needed. This is very strange, as this issue was not in the prev. version of conky I used. The solution was to increase the update interval for conky from 0.5 to 3, i.e. update every 3rd second instead of twice a second.

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• Formalizing programmers errors

  - by Maksee

  Every one of us make errors leading to bugs. Once I wanted to start logging my errors for future analysis, probably mentioning project title, approximate time spent and the most important, the type of error. For example when I copy-pasted a fragment about 'x' and replaced every occurrence of 'x' with 'y' and forgot to replace a tiny piece, this goes to 'copy-paste error'. The usefulness of this approach depends on whether I can formalize my errors at all and probably minimizing the number of types to choose from. Otherwise I would start postponing, ignoring and so on so make this system useless. Are there existing research in this area, probably a known minimum set of errors? Maybe some of you already tried to implement something like this and succeeded/failed?

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• Why is Ubuntu unmounting my primary hard drive?

  - by Twisol

  I'm running Ubuntu 10.10 on my laptop (an Asus G73j), dual-booting Windows 7 if that matters. After using the computer for couple of hours or so, I get a popup complaining that a file was unmounted, then my GNOME desktop panels disappear. I can't save any unsaved work (the file browser shows "Filesystem" as totally empty), and other programs break in odd ways (like Chrome can't browse to any new pages, but keeps current ones going... at least I still have Pandora to listen to when this happens!). I've tried looking in the system logs to no avail; I'm assuming that it can't write any errors to the logs because, of course, the logs are on the primary hard drives. This started happening maybe a few days ago. Yesterday I upgraded from 10.4, but I believe it was happening before then. Any advice for figuring this out?

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• Unity displays a black screen when connecting an external monitor

  - by Bragboy

  I upgraded my ubuntu from 10.10 to 11.04 and since that day I have been facing issues with Dual Monitor in Ubuntu. When I connect my second monitor during boot time, everything works fine. But when I use my laptop and try to connect a monitor when I am running Ubuntu, I face a weird black screen issue. To see what I mean, following is a screenshot of the same. Here are the problems that happen Desktop background goes away As you can see on the left hand side of the desktop, the right and top portions are black The usual buttons - power button, mail, volumne etc., on the top panel do not work as expected Plus it suddenly crashses at times. And a lot of n other issues associated with this. Is there any patch/release that has happened for these bugs or should I report it anywhere? Help needed.

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• The report belongs to a package that is not installed

  - by user71700

  I have gotten the error message "The report belongs to a package that is not installed." Generally I would just ignore that since seemingly there is no problem except I got a crash report and then I said to report the problem and then I get this. Now, how can a package or program crash that is not even installed? Sounds a little paradox, isn't it? What should I do with this? Why does this even come up?

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• What does the crash mean? And why is my Ubuntu Blackbox is crashing how can i check deeply?

  - by YumYumYum

  My system was running for a while amount of 6 hour. Two times i loss remote access and it was not functioning anymore IP is gone etc etc. 3 time showing crash but i have no idea what and why. How to know what went wrong? $ last sun pts/0 d51a429c9.access Mon Mar 19 13:44 still logged in sun tty7 :0 Mon Mar 19 12:17 still logged in reboot system boot 2.6.38-8-generic Mon Mar 19 12:17 - 13:49 (01:31) sun pts/0 d51a429c9.access Mon Mar 19 10:05 - crash (02:12) sun tty7 :0 Mon Mar 19 10:00 - crash (02:16) reboot system boot 2.6.38-8-generic Mon Mar 19 10:00 - 13:49 (03:48) sun pts/0 d51a429c9.access Mon Mar 19 09:24 - down (00:35) sun tty7 :0 Mon Mar 19 09:20 - down (00:39) reboot system boot 2.6.38-8-generic Mon Mar 19 09:20 - 10:00 (00:39) sun pts/2 d51a429c9.access Sun Mar 18 18:04 - down (01:14) sun pts/1 d51a429c9.access Sun Mar 18 17:43 - down (01:35) sun pts/0 d51a429c9.access Sun Mar 18 15:07 - 18:47 (03:40) sun pts/1 d51a429c9.access Sun Mar 18 12:58 - 17:42 (04:43) sun pts/0 d51a429c9.access Sun Mar 18 10:21 - 15:06 (04:44) sun tty7 :0 Sun Mar 18 08:56 - down (10:22) reboot system boot 2.6.38-8-generic Sun Mar 18 08:56 - 19:19 (10:22) sun tty7 :0 Sat Mar 17 18:03 - down (14:51) reboot system boot 2.6.38-8-generic Sat Mar 17 18:03 - 08:55 (14:51) sun tty7 :0 Sat Mar 17 15:00 - down (01:38) reboot system boot 2.6.38-8-generic Sat Mar 17 15:00 - 16:39 (01:38) sun pts/0 d51a4297d.access Sat Mar 17 10:45 - 14:32 (03:46) sun tty7 :0 Fri Mar 16 18:46 - crash (20:14) reboot system boot 2.6.38-8-generic Fri Mar 16 18:46 - 16:39 (21:53) $ sensors acpitz-virtual-0 Adapter: Virtual device temp1: +27.8°C (crit = +100.0°C) temp2: +29.8°C (crit = +100.0°C)

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• Can/should one record unstructured suggestions and feedback in an issue tracker?

  - by Ian Mackinnon

  I'd like to advocate the use of issue-tracking software within an organisation that currently does not use it. But there's one aspect of their situation for which I'm unsure of what to suggest: their projects frequently receive informal verbal feedback or casual comments in meetings or in passing from a wide group of interested parties, and all this information needs to be recorded. Most of these messages are noise, but they're vital to record and share with developers for two reasons: Good suggestions often come out of this process. It can be necessary to have evidence of clients' comments when they forget previous instructions or change their mind. Is this the sort of information that should be stored in an issue-tracking system, or kept apart in a separate solution? Are there issue-tracking systems that have particularly good support for this sort of unstructured information?

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• What's the best way to manage error logging for exceptions?

  - by Peter Boughton

  Introduction If an error occurs on a website or system, it is of course useful to log it, and show the user a polite message with a reference code for the error. And if you have lots of systems, you don't want this information dotted around - it is good to have a single centralised place for it. At the simplest level, all that's needed is an incrementing id and a serialized dump of the error details. (And possibly the "centralised place" being an email inbox.) At the other end of the spectrum is perhaps a fully normalised database that also allows you to press a button and see a graph of errors per day, or identifying what the most common type of error on system X is, whether server A has more database connection errors than server B, and so on. What I'm referring to here is logging code-level errors/exceptions by a remote system - not "human-based" issue tracking, such as done with Jira,Trac,etc. Questions I'm looking for thoughts from developers who have used this type of system, specifically with regards to: What are essential features you couldn't do without? What are good to have features that really save you time? What features might seem a good idea, but aren't actually that useful? For example, I'd say a "show duplicates" function that identifies multiple occurrence of an error (without worrying about 'unimportant' details that might differ) is pretty essential. A button to "create an issue in [Jira/etc] for this error" sounds like a good time-saver. Just to re-iterate, what I'm after is practical experiences from people that have used such systems, preferably backed-up with why a feature is awesome/terrible. (If you're going to theorise anyway, at the very least mark your answer as such.)

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• What percentage of bugs should be stamped out before a project can be accepted as a stable release?

  - by SixfootJames

  We have been working with a shopping cart for DotNetNuke, and have had endless problems with the developer's releases of their product. Every release fixes one thing but new bugs pop up elsewhere. I know that bugs are inevitable and that we cannot squash all of them at the time, but can someone please tell me what percentage of bugs should be stamped out before a product can be accepted as a stable release?

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• Touchpad not working on HP

  - by Grayson

  Everything worked fine in Ubuntu 10.04, flawless in fact, I admired the way the Operating System had handled such a unique touchpad so well. I have an HP Pavilion dv6. The touchpad and left, middle, and right click buttons are all on the trackpad, and it the bottom end depresses to click accordingly for each kind of click. In 10.04, everything worked fine, upon upgrading to Ubuntu 10.10 things became... odd. The scroll on the side would work, as would the left click. The right click wouldn't work however, but if you would lightly tap the exact right corner of the touchpad, the right click menu would come up, though it was inconsistent and difficult to make it do so. I have applied a fix I found on the older Ubuntu Forums for a similar issue, and it restored the normal left and right click, but it isn't as fluid, and there isn't the vertical scroll feature, which I do rather like to have... I would just like things to be as it was, if this is possible, please, please tell me how to do so. Thank you.

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• Getting "System program problem detected" pops up regularly after upgrade

  - by grrrbytes

  This started to happen immediately after I had rebooted the first time after doing a system upgrade. It first starts with a dialogue that says "System program problem detected". Then when I try to hit 'report problem' not much happens. I am led through a dialogue that always ends up the problem cannot be solved. I am aware this is not a lot of information, however I'm not sure which information I need to publish and how should I obtain it to debug this problem. Here's a screenshot!

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• Intel N10 graphics

  - by Rapsag1980

  Español: Buen día. Instalé en una notebook ubuntu 12.04 pero me da el problema que solamente me da dos resoluciones de pantallas 800x600 y 1024x768... En la primera se ve muy grotesca la pantalla y en la segunda se ve bien, pero falta un pedazo de pantalla arriba y abajo... He tratado de buscar información sobre el tema pero parece uno de esos "bugs" que no han conseguido ser erradicados... Intenté hacer el Xorg.conf y esas cosas y nomas no se puede... Recurro a su sapiencia y experiencia en este tipo de problemas... La mini es una Lanix Neuron lt, procesador intel atom n450 y la tarjeta Intel corporation N10 family integrated graphics controller.... Inglés: Good day. I installed ubuntu 12.04 on a notebook but I get the problem that only gives me two screen resolutions of 800x600 and 1024x768 ... The first screen looks very grotesque and the second looks good, but missing a piece of screen up and down ... I tried to find information on the subject but it seems one of those "bugs" that have failed to be eradicated ... I tried to do the Xorg.conf nomas and stuff and you can not ... I appeal to your wisdom and experience in this kind of problem ... The mini is a Neuron Lanix lt, Intel Atom N450 processor and the Intel integrated graphics family corporation N10 controller ....

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• How do I use Brasero to burn a movie in DVD format?

  - by Ants

  I have to present an assessment for my Uni course in the form of a DVD movie (so it can be played on a DVD player) but so far, Brasero doesn't seem to be doing it. For example, I left it for over an hour today (as it said it was burning) and the DVD came out empty. Other times, it flat out says it cannot burn the DVD. I am running Ubuntu 10.10, I have ubuntu restricted extras installed and the Medibuntu packages that allow me to watch DVDs. Any ideas?

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• Help with two mini-bugs

  - by oneuseaccount

  Let's see if someone can help me with two mini-bugs I have: Sometimes, when I close the laptop and later open it, the touchpad stops working properly. Most times it only acts fuzzy a few seconds and then starts working fine, but other times it stops working completely (I can't move the mouse arrow, althougt clicking buttons work fine) until I restart. Whenever I turn on the computer, some keys excange with others (" becomes @, ? becomes _, ¿ becomes +, etc), and I have to go to Keyboard input and add and delete some language (I use Afgan because it's the first) Thanks.

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• How To Deliberately Hide Bugs In Code (for use in a Novel I'm writing) [closed]

  - by Dennis Murphy

  I'm writing a novel in which an evil programmer wants to include subtle errors in his code that are likely to go unnoticed by his supervisor during a code review and unlikely to be caught by a compiler, yet cause damage at possibly random times when the program is executed by an end-user. I only need a couple of examples, which may be exotic but which have to be easily explainable to non-technical readers. Procedural or object-oriented examples would be equally helpful. (It's been a VERY long time since I've written any code.) Thanks for your help.

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• Is it normal for a software developer to have lots of issues after product went live?

  - by juniordeveloper87

  In recent months, our product (which went live probably 9 months ago) experience an increase in the number of users using it. We faced lots of queries, problems, and complaints from users. Sadly, it seems that a lot of the issues seem to be coming from a module that I have been working on. At times, I wonder if I am incompetent, or is this pretty normal in software development, that bugs are found especially during the initial stages of a software development livecycle after it goes live? I wonder why some issues we faced now are not foreseen by me or the team during development phase. I have been working as a software developer for close to 2 years now. Hope to get your opinions, feedback, advices! Thanks!

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