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• Baffling Exchange 2010 issue , Outlook 2003

  - by Nick Weber

  Recently we upgraded from Exchange 2003 to Exchange 2010. The Exchange 2003 server is still up and active with a handful of users still there we are planning on migrating. Also we have mobile devices and a Blackberry BES server setup publishing to Exchange 2010 public folders free busy. The unfortunate issue is majority of our clients are still Outlook 2003. The issue seems to be hit and miss but sometime clients cannot view other client’s calendars. They get (cannot refresh free/busy) when they add another user and check their available times. This is also true with booking resources (conference rooms) . One thing we noticed is that the Blackberry BES seems to have created its own free/busy folders, so we have some users who use the BES on free/busy folder and other users who don’t use the BES on other free/busy folders. If any of the clients log-in via “Exchange 2010” web-access or with a Outlook 2007 client they can view the calendaring just fine. Thanks for your help Nick @Toshana

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• Custom one-key keyboard shortcuts in Outlook 2010?

  - by cksubs

  I'm a gmail junkie, and one of my favorite features is the keyboard shortcut "a" inside an email to archive the message. I can't remember if that was the default or if I set it to such a quick little keypress, but by now it's totally ingrained in my memory. I'm setting up Outlook 2010 for work, and set up a similar "quick step" to archive, mark as read, and mark as complete any email. It would be great, except for keyboard shortcuts they only give the option for "CTRL + SHIFT + 1" and other number key options. With a keyboard shortcut that convoluted, I'm not going to remember it and might as well just reach for my mouse. Is there any way to set custom keyboard shortcuts for Outlook 2010? I want one-key shortcuts, not 3-keys-at-once!

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• task manager for iphone that supports outlook syncing

  - by Armi

  Does anyone know of a task manager for iphone that supports outlook syncing?

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• Disabling keyboard churtcuts in Entourage/Outlook

  - by warren

  Is it possible to disable keyboard shortcuts (especially for "Send") in Microsoft Entourage (Mac OS X) and/or Outlook (Windows)?

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• Outlook displaying sender incorrectly

  - by Devnull

  In one user mailbox anything sent from any distribution list in our domain shows up as being from 'System Administrator'. It only happens when they are viewing the inbox using outlook (OWA is not affected), and its persisted across computers (though it did not happen immediately). When other users view the inbox from their outlook install (ie open users folder), everything appears as normal. Other folders are not affected. if a message is moved into a subfolder, the sender displays properly. Because of the persistence, and it only affecting one user, I suspect some user behavior is causing this, but i cannot determine what. Ive checked the contact list, and its not that.

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• automatic reply rule within Outlook

  - by jherlitz

  My plan is to add a automatic reply to all incoming emails for a exchange mailbox. I created a rule that would check all incoming and created the template reply. Created it so it would match a server rule so outlook would not have to be open. If I send an email from my work account on the same exchange server, it works and sends the reply I created. With outlook open or closed. However, when I send email from outside the company, (my personal email), it does not get a reply. What the heck is going on there? I think the issue is within the selection of who the email is too. I have tried "only to me" "where my name is in TO or CC" as well as "sent to people or distribution list". So any ideas of why this isn't working. I thought this question was a super user question as appose to server fault. Thank you,

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• How To: Transfer Categories in Outlook 2007 from One Installation to Another Using Google Sync

  - by nicorellius

  I use Outlook 2007 for email. I also happen to use the categories for organizing my mail. This function is cool, because you can use keyboard shortcuts that make categorizing mail quick and easy. The problem I am having is that, since I use Google Apps Sync at home and at work, I can't seem to figure out how to transfer the existing category assignments that I spent months creating at work. As my email comes and goes, I assign this and that, with thousands of messages all belonging to specific categories. When I finally installed and started using Google Apps Sync at home, the synchronization process works great, but all my messages are blank, i.e., don't have the color categories I assigned at work. What's worse, I actually changed computers at work, and now am facing the same problem on the new workstation. Using: Windows XP Pro, Outlook 2007, Google Apps. Anyone run into this and find a solution?

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• Disabling keyboard shortcuts in Entourage/Outlook

  - by warren

  Is it possible to disable keyboard shortcuts (especially for "Send") in Microsoft Entourage (Mac OS X) and/or Outlook (Windows)?

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• Outlook 2007 disconnecting after sending email to specific email

  - by Michael

  So when a user emails another tech in my domain they get the prompt for username/password as though they got disconnected. I have not seen any issues in the event logs, tried deleting the email address from his auto correct, ran Outlook in safe mode and searched online as well. I am kind of lost. Checked the event logs on the exchange server as well in the security and still nothing. Exchange 2010, Client OS: Vista x64, Outlook 2007. Thanks!

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• Outlook 2010 reminders keep popping up even if closed

  - by LapplandsCohan

  Today when I got to work and started my computers I got a event reminder for my last events last friday. I closed the reminder, but perhaps 10 minutes later it pops up again, and another 10 minutes later it popped up yet again. As the day is passing all my reminders for this day is added to the list of reminders that keep popping up 10 minutes after that they are closed. I've tried both the repair function in Windows Control Panel -- E-mail and the scanpst.exe program, but none of them solved the problem. I've tried outlook.exe /cleansniff and outlook.exe /cleanreminders, but that didn't help either. Reading on the net there seem to be some reports with this for reoccuring calendar events, but my affected events are one-timers. How can I get the closed reminders to stay closed? Update: I noticed that I have 282 drafts of the meetings that I keep getting reminders of.

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• Outlook 2010 search stopped working with Exchange 2007

  - by Steve Hiner

  The quick search feature in Outlook 2010 used to work fine. We switched the computers over from a workgroup so that they are on the domain with our new server. We then copied all the email from the old PST file into the new Exchange based folders. Since we did that 3 of the 4 computers can't search email using Outlook's awesome search boxes. One of them works perfectly fine. Any idea what might have happened? There are only 5 users on the network and it's a pretty burly server for such a small network, I can't imagine the server is still indexing their mail. Is the quick search something that has to be turned on or might it be related to the permissions change from a non-domain user to a standard domain user?

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• Outlook 2003 attachment section disappearing

  - by Pitto

  When I open a received mail my attachments "disappear". If I restart the application my attachments are there once again. After opening 4 - 6 email the problem is back there and I have to open / close the app again. I use windows 7 32bit professional and sp3 outlook 2003. In the 1st pic you can see the problem... In the 2nd one I've just quit outlook and opened it again (same email). Any hints?

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• Make Outlook run rules on non-inbox folders automatically

  - by tHeSiD

  I currently have my Outlook setup with Gmail. I have a couple of rules that I have defined which run on different folders (lables) in my account. I have filters already setup in GMail which will make emails skip the inbox and put them in the respective folders. Whenever I get a new email, in those folders, my rules are not run (they are just for setting categories). I have to run them manually. I think its because the emails don't come to the inbox first but directly into the folder. Is there anyway to make outlook run rules automatically on those folders? A scheduled run should also be fine.

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• Outlook and exchange 2010 stalls email

  - by lbanz

  User found an old pst file which is around 15GB and imported to his exchange mailbox. It imported fine. Outlook client starts syncing the emails to exchange. It stalls and then the user will need to reopen the client for it to sync again. The client doesn't crash and still continues to receive new emails but it just doesn't sync the old emails. Sits on Updating folders but doesn't do anything. Shows no sync or conflicts in the client. No errors on progress and Outlook network connection seems fine.

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• Script or Utility to convert .nab to .csv without importing double entries in Outlook

  - by Chris

  Currently our environment is migrating from Groupwise 7 to Outlook 2003 and we have multiple users with mission critical outside contacts in their frequent contacts that will have to be imported in Outlook. Currently our only solution is to export GW contacts to a .nab, import to excel to scrub out the contacts in our own domain (to avoid double entry) and convert to .csv. This current solution will require a lot of man hours for hand holding because most of our users are not technically savvy AT ALL and are frankly too busy to do this themselves. Anyone know of any kind of tool or script to assist with this?

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• Outlook can not recognize PDF v1.7 attachments - those become corrupted after receiving on linux client

  - by SkyRaT

  MS Outlook cannot recognize PDF format 1.7 when sending it as an attachment. Therefore it's sent as: Content-Type: application/pdf; Content-Transfer-Encoding: quoted-printable When receiving such an e-mail under Linux (Thunderbird), the PDF content is being parsed as a plain text and converted. This results in a corrupted file loosing all the bytes 0x0a (LF) which are being removed by the EOL conversion. It's definitely a problem of Outlook which is IMO hard to fix and deploy. Is there a way to fix that on Thunderbird's site?

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• Outlook 2010 : "An error occurred when setting schedule permissions"

  - by francisswest

  Computer: Windows 7 x64 Enterprise. Office 2010 with Outlook 2010. Exchange account and a couple of IMAP accounts connected to the Outlook profile. Error: When attempting to share the calendar with anyone (selected from the address book) by click on "Calendar Permissions" seen here You can add or remove people without issue, except that no matter what, even if nothing is done, just opening the sharing window and closing it, you get an error message that says "An error occurred when setting schedule permissions" Verified that the issue doesnt actually effect the sharing, or the general setting of permissions. The error however is disconcerting to my user, and I would like to alleviate the problem if possible. Thanks!

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• How to back up OWA exchange emails without Outlook

  - by fpghost

  My university uses Microsoft Outlook Web Access (OWA) e-mail. Soon they will close my e-mail account as my course has ended, but I really do not want to lose the archive of emails and attachments. I've read a backup to something called a .pst can be made if one has access to Microsoft Outlook but I do not. Is there any other way I could back these up? (preferably on Ubuntu 12.04 but I also have access to Win 7 if need be). One idea I played with is using davmail to allow access via Thunderbird and performing some kind of backup with that. However, I cannot seem to get past Authentication failed: invalid user or password, retry with domain\user.

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• Microsoft Outlook: Export list of currently opened PST files

  - by ultrasawblade

  At my current workplace we are upgrading various users from XP to Windows 7. Frequently the users have anywhere from 10 to 30 or so .pst files opened within their installation of Microsoft Outlook 2007. These users are particularly helpless without these files. I know how to view the list of currently opened PST files, and would like to know if there is an easy way to capture that information other than taking screenshots of the Options - Data Files window. Does migwiz.exe transfer this information? Is that the only way? Would there happen to be a tool that will let you capture and restore that information? I don't want to export or move the actual .pst's themselves (yes, some of them are on network locations, very terrible, I know), just reopen ones in a new installation of Outlook that used to be opened in a previous installation.

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• Outlook 2010 and Exchange 2003

  - by user69644

  We've had some issues with a user who has upgraded to Outlook 2010 and attached to an internal Exchange 2003 SP2 server. They get errors more or less saying cannot send, contact your administrator and then a long error string whenever attempting to send. They receive just fine - but can't get any outbound flow. We recreate the users profile on another Windows 7 machine with Outlook 2010 and it worked fine. Concerned this might be an issue that rears it's ugly head later or at some random time. We noted some KB docs about the issue recommending registry changes - we've reviewed and ensure these changes were made and still have the issue on the one machine. Any thoughts?

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• Import EML emails into Outlook 2010 64-bit

  - by nness

  Evening everyone. I'm helping setup a small office network, where a number of old PC's are being replaced with new ones with a 64-bit copy of Outlook 2010. The old emails were stored in Windows Live Email, and were exported as .eml files (since we were replacing the machines). All the support I can find indicates that .eml files could simply be dragged-and-dropped into a folder in Outlook 2010, and it will import them correctly. However, it seems this is not the case in the 64-bit versioin, where dropping in .eml files results in a new message being created with these files as attachments. We can re-download the most of the emails off the server if need be, but there were user folders which were not on the server which we were hoping to import. Any advice would be fantastic at this point!

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• Outlook 2010 stopped marking messages as read after reading them

  - by dunxd

  Yesterday I noticed that Outlook 2010 had stopped marking messages as read unless I right click and select Mark as Read. I have checked the Reading Panel settings (it's set to 0 seconds), but I don't use the reading panel to read my mail. When I open a message by doubleclicking it, then close it again, the message is still marked as Read. Outlook 2010 is connecting to Exchange Server 2003. This was working fine until yesterday. As far as I know there have been no config changes at either the client or server end.

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• Count the number of emails each day in Outlook 2003?

  - by Mat Nadrofsky

  This is for a little pet project of mine. I want to write a program that does some email analytics and tells you the number of emails coming in and out each day, as well as your percentages. Really, all I need to do to kick this off is write a .Net app that can talk with Outlook and count the number of messages received and sent for give dates. Before I got too deep into this, I figured I'd poll the group and see if there is a particular approach I should follow when starting something like this. Any thoughts?

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• Outlook 2010 Folder Structure Search

  - by SaUce

  I work at a helpdesk and today I received a call from a user who lost a folder in Outlook. When I connected to the user's PC, I discovered that the user has several hundreds of folders. She had the same name folder in several different locations. When we used Advanced Find we found the messages. It said that messages are located in folder X. The only problem was, we could not locate the folder X in the list. Does anyone know of any way to quickly and easily browse all the folders or look up a folder in Outlook 2010?

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• MS Outlook 2010 Folder Strucruture Search

  - by SaUce

  Ok I feel very dumb to ask this question. I would consider myself to be smart but i cannot figure this out. I work at helpdesk and today i received a call from user who lost folder in Outlook. When I connected to user's PC I discovered that user has several hundreds of folders. She had the same name folder in several different locations. When we did advance find for the messages we found them. It said that messages are located in folder X the only problem we could not locate the folder X in the list. Does anyone know of any way to quickly and easily browsing all the folders or looking up a folder in Outlook 2010?

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