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• Transfering call asterisk to different context

  - by Necronet

  I have a Small and basic PBX, and with two contexts wich basicly are sales and supervisor both have different roles and privileges. I notice that it is possible to transfer call from the same context but it have been imposible to transfer anything to another context. Any insight, i am kinda a rookie on asterisk but currently there is no one else in charge... Thanks Edit This is the extension.conf [supervisor] include => from-internal exten => _40XX,1,Answer exten => _40XX,n,Set(calltime=${STRFTIME(${EPOCH},,%C%y%m%d.%H.%M.%S)}) exten => _40XX,n,Set(CALLEDNUMBER=${EXTEN}) exten => _40XX,n,MixMonitor(/tmp/Para_${CALLEDNUMBER}-${calltime}-De_${CALLERID(num)}.wav) exten => _40XX,n,Dial(SIP/${EXTEN},40,TtRr) exten => _40XX,n,Hangup [sales] include => out-trunksip exten => _41XX,1,Answer exten => _41XX,n,Set(calltime=${STRFTIME(${EPOCH},,%C%y%m%d.%H.%M.%S)}) exten => _41XX,n,Set(CALLEDNUMBER=${EXTEN}) exten => _41XX,n,MixMonitor(/tmp/Para_${CALLEDNUMBER}-${calltime}-De_${CALLERID(num)}.wav) exten => _41XX,n,Dial(SIP/${EXTEN},40,TtRr) exten => _41XX,n,Hangup and the sip.conf looks like this: [supervisor] username=sales secret=ASUPERSECRETPASSWORD type=peer ..... context=supervisor mailbox=supervisor [sales] username=sales secret=ASUPERSECRETPASSWORD type=peer ..... context=sales mailbox=sales What do you suggest in order to get the supervisor with the same privileges that he already has and the sales been able to transfer calls to him

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• Spam or exchange issue?

  - by John

  I am getting an error message to unknow user on my domain. I would like to know is this just a phishing spam email or it was really send from our domain? I have changed our domain name to OURDOMAIN.COM I have Exchange 2010 installed. Body of the email is Delivery has failed to these recipients or distribution lists: sales The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator. Sent by Microsoft Exchange Server 2007 Diagnostic information for administrators: Generating server: murraygroup.local [email protected] #550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ## Original message headers: Received: from ironport.mih.co.uk (10.10.29.9) by mih-exca-01.murraygroup.local (10.10.29.133) with Microsoft SMTP Server id 8.3.106.1; Fri, 29 Jun 2012 12:36:12 +0100 Received: from glamf04.netintelligence.com (HELO mailfilter.iomart.com) ([62.128.193.114]) by ironport.mih.co.uk with SMTP; 29 Jun 2012 12:42:48 +0100 Received: from glamta4.netintelligence.com(localhost.localdomain[127.0.0.1]) by mailfilter.iomart.com ; Fri, 29 Jun 2012 12:37:18 BST Received: from [195.43.137.66] ([195.43.137.66]) by glamta4.netintelligence.com (8.13.1/8.12.8) with ESMTP id q5TBbH4j022142 for <[email protected]>; Fri, 29 Jun 2012 12:37:18 +0100 Date: Fri, 29 Jun 2012 12:37:17 +0100 Message-ID: <20120629145229.4C2A817231D8A7958044@SONW> From: Ines Hampton <[email protected]> To: sales <[email protected]> Reply-To: Marguerite Soto <[email protected]> Subject: User sales MIME-Version: 1.0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 7bit Return-Path: [email protected] eporting-MTA: dns;murraygroup.local Received-From-MTA: dns;ironport.mih.co.uk Arrival-Date: Fri, 29 Jun 2012 11:36:12 +0000 Final-Recipient: rfc822;[email protected] Action: failed Status: 5.1.1 Diagnostic-Code: smtp;550 5.1.1 RESOLVER.ADR.RecipNotFound; not found X-Display-Name: sales

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• Basic PHP OOPS Query

  - by appu

  Ok. I am starting out OOPS in PHP. Created a couple of classes: customer(parent) and sales(child) class that inherits from parent class. Created another testcustomer.php in which a new sales object is created however the salesprint() function defined in the sales class does not echo out customer's name though it is set to be "Jane" in the class.customer.php(parent). My thinking is that when sales class extends customer class PHP automatically includes all the code from class.customer.php to sales.customer.php and therefore the constructor in parent class set $name to "Jane". Here is the code: class.customer.php <?php class customer{ private $name; private $cust_no; public function __construct($customerid) { $this->name = 'Jane'; $this->cust_no = $customerid; } } ?> class.sales.php <?php require_once('class.customer.php'); class sales extends customer{ public function salesprint($customerid) { echo "Hello $this->name this is a print of your purchased products"; } } ?> testcustomer.php require_once('class.sales.php'); $objsales = new sales(17); $objsales->salesprint(17); ?> The Output I get Hello this is a print of your purchased products. What am i doing wrong ? thanks romesh

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• Chart Control in ASP.Net 4 – Second Part

  - by sreejukg

    Couple of weeks before, I have written an introduction about the chart control available in .Net framework. In that article, I explained the basic usage of the chart control with a simple example. You can read that article from the url http://weblogs.asp.net/sreejukg/archive/2010/12/31/getting-started-with-chart-control-in-asp-net-4-0.aspx. In this article I am going to demonstrate how one can generate various types of charts that can be generated easily using the ASP.Net chart control. Let us recollect the data sample we were working in the previous sample. The following is the data I used in the previous article. id SaleAmount SalesPerson SaleType SaleDate CompletionStatus (%) 1 1000 Jack Development 2010-01-01 100 2 300 Mills Consultancy 2010-04-14 90 3 4000 Mills Development 2010-05-15 80 4 2500 Mike eMarketting 2010-06-15 40 5 1080 Jack Development 2010-07-15 30 6 6500 Mills Consultancy 2010-08-24 65 In this article I am going to demonstrate various graphical reports generated from this data with the help of chart control. The following are the reports I am going to generate 1. Representation of share of Sales by each Sales person. 2. Representation of share of sales data according to sale type 3. Representation of sales progress over time period I am going to demonstrate how to bind the chart control programmatically. In order to facilitate this, I created an aspx page named “SalesAnalysis.Aspx” to my project. In the page I added the following controls 1. Dropdownlist control – with id ddlAnalysisType, user will use this to choose the type of chart they want to see. 2. A Button control – with id btnSubmit , by clicking this button, the chart based on the dropdownlist selection will be shown to the user 3. A label Control – with id lblMessage, to display the message to the user, initially this will ask the user to select an option and click on the button. 4. Chart control – with id chrtAnalysis, by default, I set visible = false so that during the page load the chart will be hidden to the users. The following is the initial output of the page. Generating chart for salesperson share Now from Visual Studio, I have double clicked on the button; it created the event handler btnSubmit_Click. In the button Submit event handler, I am using a switch case to execute the corresponding SQL statement and bind it to the chart control. The below is the code for generating the sales person share chart using a pie chart. The above code produces the following output The steps for creating the above chart can be summarized as follows. You specify a chart area, then a series and bind the chart to some x and y values. That is it. If you want to control the chart size and position, you can set the properties for the ChartArea.Position element. For e.g. in the previous code, after instantiating the chart area, setting the below code will give you a bigger pie chart. c.Position.Width = 100; c.Position.Height = 100; The width and height values are in percentage. In this case the chart will be generated by utilizing all the width and height of the chart object. See the output updated with the width and height set to 100% each. Generate Chart for sales type share Now for generating the chart according to the sales type, you just need to change the SQL query and x and y values of the chart. The Sql query used is “SELECT SUM(saleAmount) amount, SaleType from SalesData group by SaleType” and the X-Value is amount and Y-Values is SaleType. s.XValueMember = "SaleType"; s.YValueMembers = "amount"; After modifying the above code with these, the following output is generated. Generate Chart for sales progress over time period For generating the progress of sale chart against sales amount / period, line chart is the ideal tool. In order to facilitate the line chart, you can use Chart Type as System.Web.UI.DataVisualization.Charting.SeriesChartType.Line. Also we need to retrieve the amount and sales date from the data source. I have used the following query to facilitate this. “SELECT SaleAmount, SaleDate FROM SalesData” The output for the line chart is as follows Now you have seen how easily you can build various types of charts. Chart control is an excellent one that helps you to bring business intelligence to your applications. What I demonstrated in only a small part of what you can do with the chart control. Refer http://msdn.microsoft.com/en-us/library/dd456632.aspx for further reading. If you want to get the project files in zip format, post your email below. Hope you enjoyed reading this article.

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• Oracle Database Appliance Technical Boot Camp

  - by mseika

  Oracle Database Appliance Technical Boot Camp Wednesday 19th September 9.30 – 16.30 This session is designed to give our partners detailed sales and technical information to familiarise themselves with the Oracle Database Appliance. It is split into two sessions, the first aimed at sales and pre-sales technical support, and the second aimed at pre-sales and technical implementation staff. The agenda is as follows: Part 1 Oracle Engineered Systems Introducing the Oracle Database Appliance What is the target market? Competitive positioning Sales Plays Up sell opportunities Resell requirements and process Part 2 Hardware internals Download the appliance software kit Disabling / enabling cores Configuration and setup Oracle 11g R2 overview Backup strategies Please register here.

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• Does anyone know of a simple (free?) feature request tracking system we could use internally for sales people?

  - by Ryan

  I sometimes hear about pain points of customers using our app from sales people, but there really isn't a good way for us to currently keep track of these. I was going to write one myself but figured I would ask first. I was thinking something so simple it would literally just be a small form for adding a new feature, and then it would appear in the list, like stackexchange questions. Then users can upvote them, or even record each time a user complains about something related to the request so we can order them in priority based on real data. Then I can easily go look every few days and see what's going on. That's really it, nothing more complicated than that. Know of anything?

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• Consolidating separate Loan, Purchase & Sales tables into one transaction table.

  - by Frank Computer

  INFORMIX-SE with ISQL 7.3: I have separate tables for Loan, Purchase & Sales transactions. Each tables rows are joined to their respective customer rows by: customer.id [serial] = loan.foreign_id [integer]; = purchase.foreign_id [integer]; = sale.foreign_id [integer]; I would like to consolidate the three tables into one table called "transaction", where a column "transaction.trx_type" [char(1)] {L=Loan, P=Purchase, S=Sale} identifies the transaction type. Is this a good idea or is it better to keep them in separate tables? Storage space is not a concern, I think it would be easier programming & user=wise to have all types of transactions under one table.

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• Security in Software

  The term security has many meanings based on the context and perspective in which it is used. Security from the perspective of software/system development is the continuous process of maintaining confidentiality, integrity, and availability of a system, sub-system, and system data. This definition at a very high level can be restated as the following: Computer security is a continuous process dealing with confidentiality, integrity, and availability on multiple layers of a system. Key Aspects of Software Security Integrity Confidentiality Availability Integrity within a system is the concept of ensuring only authorized users can only manipulate information through authorized methods and procedures. An example of this can be seen in a simple lead management application.  If the business decided to allow each sales member to only update their own leads in the system and sales managers can update all leads in the system then an integrity violation would occur if a sales member attempted to update someone else’s leads. An integrity violation occurs when a team member attempts to update someone else’s lead because it was not entered by the sales member.  This violates the business rule that leads can only be update by the originating sales member. Confidentiality within a system is the concept of preventing unauthorized access to specific information or tools.  In a perfect world the knowledge of the existence of confidential information/tools would be unknown to all those who do not have access. When this this concept is applied within the context of an application only the authorized information/tools will be available. If we look at the sales lead management system again, leads can only be updated by originating sales members. If we look at this rule then we can say that all sales leads are confidential between the system and the sales person who entered the lead in to the system. The other sales team members would not need to know about the leads let alone need to access it. Availability within a system is the concept of authorized users being able to access the system. A real world example can be seen again from the lead management system. If that system was hosted on a web server then IP restriction can be put in place to limit access to the system based on the requesting IP address. If in this example all of the sales members where accessing the system from the 192.168.1.23 IP address then removing access from all other IPs would be need to ensure that improper access to the system is prevented while approved users can access the system from an authorized location. In essence if the requesting user is not coming from an authorized IP address then the system will appear unavailable to them. This is one way of controlling where a system is accessed. Through the years several design principles have been identified as being beneficial when integrating security aspects into a system. These principles in various combinations allow for a system to achieve the previously defined aspects of security based on generic architectural models. Security Design Principles Least Privilege Fail-Safe Defaults Economy of Mechanism Complete Mediation Open Design Separation Privilege Least Common Mechanism Psychological Acceptability Defense in Depth Least Privilege Design PrincipleThe Least Privilege design principle requires a minimalistic approach to granting user access rights to specific information and tools. Additionally, access rights should be time based as to limit resources access bound to the time needed to complete necessary tasks. The implications of granting access beyond this scope will allow for unnecessary access and the potential for data to be updated out of the approved context. The assigning of access rights will limit system damaging attacks from users whether they are intentional or not. This principle attempts to limit data changes and prevents potential damage from occurring by accident or error by reducing the amount of potential interactions with a resource. Fail-Safe Defaults Design PrincipleThe Fail-Safe Defaults design principle pertains to allowing access to resources based on granted access over access exclusion. This principle is a methodology for allowing resources to be accessed only if explicit access is granted to a user. By default users do not have access to any resources until access has been granted. This approach prevents unauthorized users from gaining access to resource until access is given. Economy of Mechanism Design PrincipleThe Economy of mechanism design principle requires that systems should be designed as simple and small as possible. Design and implementation errors result in unauthorized access to resources that would not be noticed during normal use. Complete Mediation Design PrincipleThe Complete Mediation design principle states that every access to every resource must be validated for authorization. Open Design Design PrincipleThe Open Design Design Principle is a concept that the security of a system and its algorithms should not be dependent on secrecy of its design or implementation Separation Privilege Design PrincipleThe separation privilege design principle requires that all resource approved resource access attempts be granted based on more than a single condition. For example a user should be validated for active status and has access to the specific resource. Least Common Mechanism Design PrincipleThe Least Common Mechanism design principle declares that mechanisms used to access resources should not be shared. Psychological Acceptability Design PrincipleThe Psychological Acceptability design principle refers to security mechanisms not make resources more difficult to access than if the security mechanisms were not present Defense in Depth Design PrincipleThe Defense in Depth design principle is a concept of layering resource access authorization verification in a system reduces the chance of a successful attack. This layered approach to resource authorization requires unauthorized users to circumvent each authorization attempt to gain access to a resource. When designing a system that requires meeting a security quality attribute architects need consider the scope of security needs and the minimum required security qualities. Not every system will need to use all of the basic security design principles but will use one or more in combination based on a company’s and architect’s threshold for system security because the existence of security in an application adds an additional layer to the overall system and can affect performance. That is why the definition of minimum security acceptably is need when a system is design because this quality attributes needs to be factored in with the other system quality attributes so that the system in question adheres to all qualities based on the priorities of the qualities. Resources: Barnum, Sean. Gegick, Michael. (2005). Least Privilege. Retrieved on August 28, 2011 from https://buildsecurityin.us-cert.gov/bsi/articles/knowledge/principles/351-BSI.html Saltzer, Jerry. (2011). BASIC PRINCIPLES OF INFORMATION PROTECTION. Retrieved on August 28, 2011 from  http://web.mit.edu/Saltzer/www/publications/protection/Basic.html Barnum, Sean. Gegick, Michael. (2005). Defense in Depth. Retrieved on August 28, 2011 from  https://buildsecurityin.us-cert.gov/bsi/articles/knowledge/principles/347-BSI.html Bertino, Elisa. (2005). Design Principles for Security. Retrieved on August 28, 2011 from  http://homes.cerias.purdue.edu/~bhargav/cs526/security-9.pdf

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• SSMS Tools Pack 2.0 is out! With huge productivity booster features that will blow your mind and ease your job even more.

  - by Mladen Prajdic

  What better way to end the summer and start those productive autumn days ahead than with a fresh new version of the SSMS Tools Pack. This is a big release with two new features that are huge productivity boosters. First new feature are Tab Sessions. Every SQL tab you open is saved every N (default 2) minutes and is stored in a session. This works similar to internet browser sessions. Once you reopen SSMS you can restores your last session with a click of a button. You even get every window connected to the server it was previously connected to. The Tab History Window looks like this:   The second feature is Execution Plan Analyzer. It is designed to quickly help you find costliest operators by a number of properties. If that's not enough you can easily search through the whole execution plan for whatever you like. And to top it off you can auto analyze the execution plan. The analysis reports various problems the execution plan has and suggests a most common solution. The ultimate purpose of the Execution Plan Analyzer is to make your troubleshooting quicker and easier. It uses a simple user interface that is easy to navigate and is built directly into the execution plan itself. The execution plan analyzer looks like this:   Smaller fixes include a completely redesigned SQL History Search window and various other bug fixes. You can download the new version 2.0 at the Download page. For more detailed feature descriptions go to the main Features Page. Enjoy it!

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• objectClass in openldap.

  - by garden air

  I am working on openldap in my linux box (centos) as testing.I create a base file to discuss with you about objectClass functionality & its impact if we not write.I write objectClass two times i.e top and domain .What does it mean ? The 2nd one is drived from the firect objectClass like parents child relation ? [root@srv1 openldap]# vim base.ldif base.ldif dn: dc=test,dc=local dc: test objectClass: top objectClass: domain Now I create add two OUs and does not add objectClass:top in both sales and marketing. To add two OUs i.e Sales and Marketing dn: ou=Sales,dc=test,dc=local ou: Sales objectClass:organizationalUnit dn: ou=Marketing,dc=test,dc=local ou: Marketing objectClass: organizationalUnit The confusion is should use all the parent objectClass and chield objectClass ? If we not add what impact will be on the structure ? In the following I use objectClass top and organizationalunit dn: ou=Sales,dc=test,dc=local ou: Sales objectClass: top objectClass:organizationalUnit dn: ou=Marketing,dc=test,dc=local ou: Marketing objectClass: top objectClass: organizationalUnit Please guide me which one is correct ? thanks garden

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• How do you eat food while maintaining productivity? [closed]

  - by Jeremy Rudd

  This may sound a little silly, but how do you manage to eat your grub and snacks while maintaining both hands somewhat clean for typing? Messy food like sandwiches / burgers? Partially liquid lunch dishes? Neat stuff that messes your fingers like cheese slices? I somehow had the urge to invent a special food glove to insulate my clean fingers from the grub.

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• SQL SERVER – Solution – Challenge – Puzzle – Usage of FAST Hint

  - by pinaldave

  Earlier I had posted quick puzzle and I had received wonderful response to the same from Brad Schulz. Today we will go over the solution. The puzzle was posted here: SQL SERVER – Challenge – Puzzle – Usage of FAST Hint The question was in what condition the hint FAST will be useful. In the response to this puzzle blog post here is what SQL Server Expert Brad Schulz has pointed me to his blog post where he explain how FAST hint can be useful. I strongly recommend to read his blog post over here. With the permission of the Brad, I am reproducing following queries here. He has come up with example where FAST hint improves the performance. USE AdventureWorks GO DECLARE @DesiredDateAtMidnight DATETIME = '20010709' DECLARE @NextDateAtMidnight DATETIME = DATEADD(DAY,1,@DesiredDateAtMidnight) -- Query without FAST SELECT OrderID=h.SalesOrderID ,h.OrderDate ,h.TerritoryID ,TerritoryName=t.Name ,c.CardType ,c.CardNumber ,CardExpire=RIGHT(STR(100+ExpMonth),2)+'/'+STR(ExpYear,4) ,h.TotalDue FROM Sales.SalesOrderHeader h LEFT JOIN Sales.SalesTerritory t ON h.TerritoryID=t.TerritoryID LEFT JOIN Sales.CreditCard c ON h.CreditCardID=c.CreditCardID WHERE OrderDate>=@DesiredDateAtMidnight AND OrderDate<@NextDateAtMidnight ORDER BY h.SalesOrderID; -- Query with FAST(10) SELECT OrderID=h.SalesOrderID ,h.OrderDate ,h.TerritoryID ,TerritoryName=t.Name ,c.CardType ,c.CardNumber ,CardExpire=RIGHT(STR(100+ExpMonth),2)+'/'+STR(ExpYear,4) ,h.TotalDue FROM Sales.SalesOrderHeader h LEFT JOIN Sales.SalesTerritory t ON h.TerritoryID=t.TerritoryID LEFT JOIN Sales.CreditCard c ON h.CreditCardID=c.CreditCardID WHERE OrderDate>=@DesiredDateAtMidnight AND OrderDate<@NextDateAtMidnight ORDER BY h.SalesOrderID OPTION(FAST 10) Now when you check the execution plan for the same, you will find following visible difference. You will find query with FAST returns results with much lower cost. Thank you Brad for excellent post and teaching us something. I request all of you to read original blog post written by Brad for much more information. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Pinal Dave, Readers Contribution, Readers Question, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• SOA &amp; Application Grid Specialization &ndash; 6 steps to success &ndash; part 1 OMM

  - by Jürgen Kress

  SOA Specialization – Oracle Open Market Model (OMM) Dear Application Grid SOA Partners, Or goal is to SOA Specialize you, in the next weeks we will inform you in a series how you can achieve SOA Specialization. Specialization is key the be recognized by Oracle and to be preferred by our Customers. The first step to become SOA Specialized is to proof 2 transactions. You can either resell, co-sell or referral – as a proof point we do use our Open Market Model (OMM). To create your account go to our new Partner Portal: go to login of your OPN-Homepage: http://oraclepartnernetwork.oracle.com click on: "Sales" "Create a PRM User Account" Enter your User ID: Enter Company Identifier: ((please ask your OPN IC)) Finish Wait for a Confirmation Email If you need OMM support please contact out dedicated team: Nordics  please ask: [email protected] Portugal, Spain please ask: [email protected] Austria, Belgium, Germany, Luxembourg, Netherlands, Switzerland, United Arab Emirates, United Kingdom please ask: [email protected] For more information about OMM watch our on-demand webcast “Recognising the Value of Partners: Register Oracle Deals through the Open Market Model (OMM)”. Become SOA Specialized today SOA Specialized & Application Grid Specialized Create your references, create your OMM Entry, take the SOA Sales assessment, take the SOA Pre-Sales assessment, take the Support assessment and register for the SOA Implementation assessment. For more information on Specialization please visit our OPN Specialized Webcast Series To get support on Specialization please contact the Partner Business Centers.   SOA Specialized Application Grid Specialized Proof 2 transactions with OMM Proof 2 transactions with OMM Create your 2 references Create your 2 references SOA Sales assessment 3, Oracle Application Grid Sales Specialist  SOA Pre-Sales assessment 3 Oracle Application Grid PreSales Specialist Support assessment 1 Support assessment 2 SOA Implementation assessment 4 Application Grid Implementation assessment 4

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Michelle Kimihira

  By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Maria Forney

  Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Join our Marketing Intelligence Team in Dublin!

  - by jessica.ebbelaar

  Do you want to work with the brightest minds in the industry? Want to be part of a global team that’s changing the way the world does business? Then Oracle is the place for YOU. Join now as a Marketing Intelligence Representative. You will have the opportunity to develop within the role through working alongside the Business Development, Sales and Marketing teams within Oracle. The Marketing Intelligence Group is viewed as a true talent pool for the Business Development and Sales Teams. Oracle offers a structured training programme for Marketing Intelligence Representatives and Business Development Consultants including our approved sales certified training methodology along with regular product training. Miriam started her career as a Marketing Intelligence Representative six years ago, and shares what she has learned and how her career is progressing. My Career Path at Oracle: June 2005 – October 2005: Profiler in the Marketing Intelligence Team November 2005 - October 2006: Team Leader for MIT November 2006 - February 2008: Business Development Consultant Iberia March 2008 - December 2010: Lead Management Specialist Currently: Sales Program Manager for Iberia & Benelux What did you learn from your role in the Market Intelligence Team Being a Profiler helped me to understand how an organisation works, from the beginning to the end. It is like being in University but being paid! The three key things I learnt in this role are: Knowledge of customers: You are on the phone with over 70 customers daily. Not only does this give you an overview of the IT infrastructure of the customers companies but also how to manage their questions and rejections. Essentially you are learning how to convert their pain and complaints into business opportunities. Knowledge of Oracle: As a Profiler you get an excellent overview of how Oracle works internally, from Marketing to Sales, without forgetting the Operations Team. Knowledge about yourself: As a Profiler I learnt how to work outside of my comfort zone, there is a new challenge almost every day but Oracle are there to support you every step of the way. Oracle really invests in developing the MIT Team and as a Profiler you can expect product and sales training on a monthly basis. How did you progress from MIT to Business Development Group (BDG)? I made sure that my manager knew from the very beginning that I was keen to progress at Oracle and I was set very clear objectives to help me reach my goal.  My manager was very supportive and ensured I received all the training I needed. After I became a Team Leader of Profiling, I moved to an Iberia BDG position. How you feel your experience in MI has helped you in your current role? I truly believe that the MI position gives you a great overview of Oracle and this has really helped me in my current position.  I am the Sales Program Manager for IBERIA & Benelux and in my campaigns I need to target the right companies and the right job specs.  My time in the Market Intelligence team really helped me to understand how to focus and target my campaigns so I know I don’t miss any business opportunities! How would you sum up your Oracle experience? Oracle is a big organisation with big opportunities. With the right skills and with the great training programs that Oracle offer, the only limit is you! If you have any questions related to this article feel free to contact [email protected] You can find all our job opportunities via http://campus.oracle.com. Tags van Technorati: Marketing Intelligence,Benelux,Iberia,Profiler,Business Development,Sales Representatives,BDG,Business Development Group,opportunities,Oracle

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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• Four Easy Ways to Save a Rocky CRM Relationship

  - by Divya Malik

   Today, I am pleased to introduce our guest blogger Luke Christianson. Luke is  an Application Sales rep based out of Minneapolis, MN.  You can find him on LinkedIn and follow him on Twitter. In any relationship, sooner or later, the excitement fades away.  The honeymoon period gives way to the old routines you had, before you committed to each other and you eventually begin doing things apart from one another.  I’m not talking about a marriage…  Well, I guess I am.Commitment to a CRM tool and building a deep and lasting relationship is not much different than the basics of a traditional love story.  After your controlled CRM pilot program, and maybe the National Sales Meeting where you couldn’t escape those three wonderful letters, CRM, you will soon find that if you haven’t designed an environment where it’s going to enable your reps to make more money, the relationship is doomed.   . If you’re currently in a dysfunctional CRM relationship, here are 4 simple tips to re-engaging users and getting that spark back. Shadow a Sales Rep:   Chances are you can find out exactly what is preventing your sales reps from using the application by simply watching how they go about their day.  Sales reps are driven by money, not by additional administrative duties.  Your system needs to be setup so that they can get the information they need quickly, facilitate making key updates and run their business out of one easy-to-use application.  Increase your sales team’s productivity by 5% automatically:    Cancel the weekly forecast calls with your reps and require them update their opportunities in CRM.  Something else that I’ve seen work extremely well, is when you do Monthly or Quarterly reviews, do not let your sales reps bring anything into the room with them; no spreadsheets, notebooks, or computers.  Everything they need to tell you should be able to be put into CRM and fully accessible by the Sales Manager at any time.  Tool time:      Make sure the tools that you have selected meet both your short-term goals and your long term goals.   You need tools that can adapt like your business does.  You probably can’t wait two months for an update to a picklist value or for the addition of a simple workflow rule.  Do you feel the tools that are in place can create the experience you want for your users? and finally, if all else fails... Keep It Simple, Stupid:     Do you really need to require 15 fields to create an Opportunity?  Do you need to clutter the interface with different reports that don’t add daily value?  Most CRM systems on the market today are flexible enough today that your admin could clean up most of the unnecessary interface ‘noise’ in a few hours.  If they're not, see #3. Every strong relationship can be tedious at times, you’ll fight and eventually make amends, you may even threaten to upgrade to a newer model…  But be patient and think about what you want to achieve and you’ll find a partner for life.

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• Everytime user types , in my text box i want it to become ',' or help me do it using a parameter

  - by MyHeadHurts

  I am using a vb.net textbox to become part of my IN sql statement in my program I tryed to use a parameter and it didn't work here is my code TextBox1.Text = "'Cruises','Caribbean and Mexico','CentralSouth America', 'Europe','Far East','France','Italy','London/UK','Middle East/Africa','South Pacific','Spain/Portugal','USA/Canada'" the default value of my textbox although the user can edit the textbox, but they would need to type the ',' which i would rather them just type , . and my other code is If RadioButtonList1.SelectedValue = "Sales" And CheckBox1.Checked = False Then 'saocmd1.CommandText = "SELECT dbo.B605SaleAsOfAdvancedMaster.SDESCR, dbo.B605SaleAsOfAdvancedMaster.DYYYY, dbo.B605SaleAsOfAdvancedMaster.AsOFSales, dbo.B605SaleAsOfAdvancedMaster.ASOFPAX, dbo.B605SaleAsOfAdvancedMaster.YESales, dbo.B605SaleAsOfAdvancedMaster.YEPAX, dbo.B604SalesAsOfAdvanced.Sales AS CurrentSales, dbo.B604SalesAsOfAdvanced.PAX AS CurrentPAX FROM B604SalesAsOfAdvanced INNER JOIN B605SaleAsOfAdvancedMaster ON dbo.B605SaleAsOfAdvancedMaster.SDESCR = B604SalesAsOfAdvanced.SDESCR WHERE (B605SaleAsOfAdvancedMaster.DYYYY =" & DropDownList1.SelectedValue & ") AND (B604SalesAsOfAdvanced.DYYYY = (DatePart(year, GetDate()) +1)) order by B605SaleAsOfAdvancedMaster.SDESCR" saocmd1.CommandText = "SELECT dbo.B605SaleAsOfAdvancedMaster.SDESCR, dbo.B605SaleAsOfAdvancedMaster.DYYYY, dbo.B605SaleAsOfAdvancedMaster.AsOFSales, dbo.B605SaleAsOfAdvancedMaster.ASOFPAX, dbo.B605SaleAsOfAdvancedMaster.YESales, dbo.B605SaleAsOfAdvancedMaster.YEPAX, dbo.B604SalesAsOfAdvanced.Sales AS CurrentSales, dbo.B604SalesAsOfAdvanced.PAX AS CurrentPAX FROM B604SalesAsOfAdvanced INNER JOIN B605SaleAsOfAdvancedMaster ON dbo.B605SaleAsOfAdvancedMaster.SDESCR = B604SalesAsOfAdvanced.SDESCR WHERE (B605SaleAsOfAdvancedMaster.DYYYY =@Dyyyy) AND (B604SalesAsOfAdvanced.DYYYY = (DatePart(year, GetDate()) +1)) and dbo.B605SaleAsOfAdvancedMaster.SDESCR in ('Cruises','Caribbean and Mexico','CentralSouth America', 'Europe','Far East','France','Italy','London/UK','Middle East/Africa','South Pacific','Spain/Portugal','USA/Canada') order by B605SaleAsOfAdvancedMaster.SDESCR" Label2.Text = "Sales" ElseIf RadioButtonList1.SelectedValue = "NetSales" And CheckBox1.Checked = False Then saocmd1.CommandText = "SELECT dbo.B605SaleAsOfAdvancedMaster.SDESCR, dbo.B605SaleAsOfAdvancedMaster.DYYYY, (ISNULL(dbo.B605SaleAsOfAdvancedMaster.AsOFNET,0) + (ISNULL(dbo.B605SaleAsOfAdvancedMaster.AsOFOther,0))) as AsofSales, dbo.B605SaleAsOfAdvancedMaster.ASOFPAX, (ISNULL(dbo.B605SaleAsOfAdvancedMaster.YENET,0) + (ISNULL(dbo.B605SaleAsOfAdvancedMaster.YEOther,0))) as YESales, dbo.B605SaleAsOfAdvancedMaster.YEPAX, (ISNULL(dbo.B604SalesAsOfAdvanced.netSales,0) + (ISNULL(dbo.B604SalesAsOfAdvanced.OtherSales,0))) as CurrentSales, dbo.B604SalesAsOfAdvanced.PAX AS CurrentPAX FROM B604SalesAsOfAdvanced INNER JOIN B605SaleAsOfAdvancedMaster ON dbo.B605SaleAsOfAdvancedMaster.SDESCR = B604SalesAsOfAdvanced.SDESCR WHERE (B605SaleAsOfAdvancedMaster.DYYYY =@Dyyyy) AND (B604SalesAsOfAdvanced.DYYYY = (DatePart(year, GetDate()) +1)) and dbo.B605SaleAsOfAdvancedMaster.SDESCR in ('Cruises','Caribbean and Mexico','CentralSouth America', 'Europe','Far East','France','Italy','London/UK','Middle East/Africa','South Pacific','Spain/Portugal','USA/Canada') order by B605SaleAsOfAdvancedMaster.SDESCR" Label2.Text = "Net Sales" ElseIf RadioButtonList1.SelectedValue = "INSSales" And CheckBox1.Checked = False Then saocmd1.CommandText = "SELECT dbo.B605SaleAsOfAdvancedMaster.SDESCR, dbo.B605SaleAsOfAdvancedMaster.DYYYY, ISNULL(dbo.B605SaleAsOfAdvancedMaster.AsOFINS,0)as AsofSales, dbo.B605SaleAsOfAdvancedMaster.ASOFPAX, ISNULL(dbo.B605SaleAsOfAdvancedMaster.YEINS,0) as YESales, dbo.B605SaleAsOfAdvancedMaster.YEPAX, ISNULL(dbo.B604SalesAsOfAdvanced.INSSales,0) as CurrentSales, dbo.B604SalesAsOfAdvanced.PAX AS CurrentPAX FROM B604SalesAsOfAdvanced INNER JOIN B605SaleAsOfAdvancedMaster ON dbo.B605SaleAsOfAdvancedMaster.SDESCR = B604SalesAsOfAdvanced.SDESCR WHERE (B605SaleAsOfAdvancedMaster.DYYYY =@Dyyyy) AND (B604SalesAsOfAdvanced.DYYYY = (DatePart(year, GetDate()) +1)) and dbo.B605SaleAsOfAdvancedMaster.SDESCR in ('Cruises','Caribbean and Mexico','CentralSouth America', 'Europe','Far East','France','Italy','London/UK','Middle East/Africa','South Pacific','Spain/Portugal','USA/Canada') order by B605SaleAsOfAdvancedMaster.SDESCR" Label2.Text = "Insurance Sales" ElseIf RadioButtonList1.SelectedValue = "CXSales" And CheckBox1.Checked = False Then saocmd1.CommandText = "SELECT dbo.B605SaleAsOfAdvancedMaster.SDESCR, dbo.B605SaleAsOfAdvancedMaster.DYYYY, ISNULL(dbo.B605SaleAsOfAdvancedMaster.AsOFCX,0)as AsofSales, dbo.B605SaleAsOfAdvancedMaster.ASOFPAX, ISNULL(dbo.B605SaleAsOfAdvancedMaster.YECX,0) as YESales, dbo.B605SaleAsOfAdvancedMaster.YEPAX, ISNULL(dbo.B604SalesAsOfAdvanced.CXSales,0) as CurrentSales, dbo.B604SalesAsOfAdvanced.PAX AS CurrentPAX FROM B604SalesAsOfAdvanced INNER JOIN B605SaleAsOfAdvancedMaster ON dbo.B605SaleAsOfAdvancedMaster.SDESCR = B604SalesAsOfAdvanced.SDESCR WHERE (B605SaleAsOfAdvancedMaster.DYYYY =@Dyyyy) AND (B604SalesAsOfAdvanced.DYYYY = (DatePart(year, GetDate()) +1)) and dbo.B605SaleAsOfAdvancedMaster.SDESCR in ('Cruises','Caribbean and Mexico','CentralSouth America', 'Europe','Far East','France','Italy','London/UK','Middle East/Africa','South Pacific','Spain/Portugal','USA/Canada') order by B605SaleAsOfAdvancedMaster.SDESCR" Label2.Text = "Canceled Sales" ElseIf RadioButtonList1.SelectedValue = "Sales" And CheckBox1.Checked = True Then saocmd1.CommandText = "SELECT dbo.B605SaleAsOfAdvancedMaster.SDESCR, dbo.B605SaleAsOfAdvancedMaster.DYYYY, dbo.B605SaleAsOfAdvancedMaster.AsOFSales, dbo.B605SaleAsOfAdvancedMaster.ASOFPAX, dbo.B605SaleAsOfAdvancedMaster.YESales, dbo.B605SaleAsOfAdvancedMaster.YEPAX, dbo.B604SalesAsOfAdvanced.Sales AS CurrentSales, dbo.B604SalesAsOfAdvanced.PAX AS CurrentPAX FROM B604SalesAsOfAdvanced INNER JOIN B605SaleAsOfAdvancedMaster ON dbo.B605SaleAsOfAdvancedMaster.SDESCR = B604SalesAsOfAdvanced.SDESCR WHERE (B605SaleAsOfAdvancedMaster.DYYYY =@Dyyyy) AND (B604SalesAsOfAdvanced.DYYYY = (DatePart(year, GetDate()) +1)) and dbo.B605SaleAsOfAdvancedMaster.SDESCR in (" & TextBox1.Text & ") order by B605SaleAsOfAdvancedMaster.SDESCR" Label2.Text = "Sales" ElseIf RadioButtonList1.SelectedValue = "NetSales" And CheckBox1.Checked = True Then saocmd1.CommandText = "SELECT dbo.B605SaleAsOfAdvancedMaster.SDESCR, dbo.B605SaleAsOfAdvancedMaster.DYYYY, (ISNULL(dbo.B605SaleAsOfAdvancedMaster.AsOFNET,0) + (ISNULL(dbo.B605SaleAsOfAdvancedMaster.AsOFOther,0))) as AsofSales, dbo.B605SaleAsOfAdvancedMaster.ASOFPAX, (ISNULL(dbo.B605SaleAsOfAdvancedMaster.YENET,0) + (ISNULL(dbo.B605SaleAsOfAdvancedMaster.YEOther,0))) as YESales, dbo.B605SaleAsOfAdvancedMaster.YEPAX, (ISNULL(dbo.B604SalesAsOfAdvanced.netSales,0) + (ISNULL(dbo.B604SalesAsOfAdvanced.OtherSales,0))) as CurrentSales, dbo.B604SalesAsOfAdvanced.PAX AS CurrentPAX FROM B604SalesAsOfAdvanced INNER JOIN B605SaleAsOfAdvancedMaster ON dbo.B605SaleAsOfAdvancedMaster.SDESCR = B604SalesAsOfAdvanced.SDESCR WHERE (B605SaleAsOfAdvancedMaster.DYYYY =@Dyyyy) AND (B604SalesAsOfAdvanced.DYYYY = (DatePart(year, GetDate()) +1)) and dbo.B605SaleAsOfAdvancedMaster.SDESCR in (" & TextBox1.Text & ") order by B605SaleAsOfAdvancedMaster.SDESCR" Label2.Text = "Net Sales" ElseIf RadioButtonList1.SelectedValue = "INSSales" And CheckBox1.Checked = True Then saocmd1.CommandText = "SELECT dbo.B605SaleAsOfAdvancedMaster.SDESCR, dbo.B605SaleAsOfAdvancedMaster.DYYYY, ISNULL(dbo.B605SaleAsOfAdvancedMaster.AsOFINS,0)as AsofSales, dbo.B605SaleAsOfAdvancedMaster.ASOFPAX, ISNULL(dbo.B605SaleAsOfAdvancedMaster.YEINS,0) as YESales, dbo.B605SaleAsOfAdvancedMaster.YEPAX, ISNULL(dbo.B604SalesAsOfAdvanced.INSSales,0) as CurrentSales, dbo.B604SalesAsOfAdvanced.PAX AS CurrentPAX FROM B604SalesAsOfAdvanced INNER JOIN B605SaleAsOfAdvancedMaster ON dbo.B605SaleAsOfAdvancedMaster.SDESCR = B604SalesAsOfAdvanced.SDESCR WHERE (B605SaleAsOfAdvancedMaster.DYYYY =@Dyyyy) AND (B604SalesAsOfAdvanced.DYYYY = (DatePart(year, GetDate()) +1)) and dbo.B605SaleAsOfAdvancedMaster.SDESCR in (" & TextBox1.Text & ") order by B605SaleAsOfAdvancedMaster.SDESCR" Label2.Text = "Insurance Sales" ElseIf RadioButtonList1.SelectedValue = "CXSales" And CheckBox1.Checked = True Then saocmd1.CommandText = "SELECT dbo.B605SaleAsOfAdvancedMaster.SDESCR, dbo.B605SaleAsOfAdvancedMaster.DYYYY, ISNULL(dbo.B605SaleAsOfAdvancedMaster.AsOFCX,0)as AsofSales, dbo.B605SaleAsOfAdvancedMaster.ASOFPAX, ISNULL(dbo.B605SaleAsOfAdvancedMaster.YECX,0) as YESales, dbo.B605SaleAsOfAdvancedMaster.YEPAX, ISNULL(dbo.B604SalesAsOfAdvanced.CXSales,0) as CurrentSales, dbo.B604SalesAsOfAdvanced.PAX AS CurrentPAX FROM B604SalesAsOfAdvanced INNER JOIN B605SaleAsOfAdvancedMaster ON dbo.B605SaleAsOfAdvancedMaster.SDESCR = B604SalesAsOfAdvanced.SDESCR WHERE (B605SaleAsOfAdvancedMaster.DYYYY =@Dyyyy) AND (B604SalesAsOfAdvanced.DYYYY = (DatePart(year, GetDate()) +1)) and dbo.B605SaleAsOfAdvancedMaster.SDESCR in (" & TextBox1.Text & ") order by B605SaleAsOfAdvancedMaster.SDESCR" Label2.Text = "Canceled Sales" End If Basically what is happening is, if a certain radio button is selected and the user didn't click the checkbox the default regions are included and they are hardcoded because the query runs much faster. if the user did click the checkbox then the textbox where they type the specific regions shows up and it will run the query that includes the dbo.B605SaleAsOfAdvancedMaster.SDESCR in (" & TextBox1.Text & ") If you can somehow do this using parameters and not with the textbox1.text in the query it will run much faster for me thanks for your help

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• My Ubuntu 12.10 will not start

  - by Adam Sales

  I'll boot my computer, then it'll get going, go to a purple screen and then my monitor goes to sleep, i've restarted it several times, and tried to get it to boot, no matter what it keeps going to the black screen. I've tried reinstalling ubuntu, i've even tried both 64 bit, and 32 bit. i have not once got it to a normal boot successfully either.It just won't run in normal boot, so i'm resorted to using safe mode, please help me, idk what to do.

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• Frameworks: "Extending a Helping Hand"

  Add custom features to improve team productivity.

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• Change $mailTo variable based on select input value (array)

  - by Dirty Bird Design

  I have the following select list: <form action="mail.php" method="POST"> <select name="foo" id="foo"> <option value="sales">Sales</option> <option value="salesAssist">Sales Assist</option> <option value="billing">Billing</option> <option value="billingAssist">Billing Assist</option> </select> </form> I need to route the $mailTo variable depending on which option they select, Sales and Sales Assist go to [email protected], while Billing and Billing Assist go to [email protected] PHP pseudeo code! <? php $_POST['foo'] if inArray(sales, salesAssist) foo="[email protected]"; else if inArray(billing, billingAssist) foo="[email protected]"; mailTo="foo" ?> I know there is nothing correct about the above, but you can see what I am trying to do, change a variable's value based on the selected value. I don't want to do this with JS, would rather learn more PHP here. Thank you.

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• Multi-statement Table Valued Function vs Inline Table Valued Function

  - by AndyC

  ie: CREATE FUNCTION MyNS.GetUnshippedOrders() RETURNS TABLE AS RETURN SELECT a.SaleId, a.CustomerID, b.Qty FROM Sales.Sales a INNER JOIN Sales.SaleDetail b ON a.SaleId = b.SaleId INNER JOIN Production.Product c ON b.ProductID = c.ProductID WHERE a.ShipDate IS NULL GO versus: CREATE FUNCTION MyNS.GetLastShipped(@CustomerID INT) RETURNS @CustomerOrder TABLE (SaleOrderID INT NOT NULL, CustomerID INT NOT NULL, OrderDate DATETIME NOT NULL, OrderQty INT NOT NULL) AS BEGIN DECLARE @MaxDate DATETIME SELECT @MaxDate = MAX(OrderDate) FROM Sales.SalesOrderHeader WHERE CustomerID = @CustomerID INSERT @CustomerOrder SELECT a.SalesOrderID, a.CustomerID, a.OrderDate, b.OrderQty FROM Sales.SalesOrderHeader a INNER JOIN Sales.SalesOrderHeader b ON a.SalesOrderID = b.SalesOrderID INNER JOIN Production.Product c ON b.ProductID = c.ProductID WHERE a.OrderDate = @MaxDate AND a.CustomerID = @CustomerID RETURN END GO Is there an advantage to using one over the other? Is there certain scenarios when one is better than the other or are the differences purely syntactical? I realise the 2 example queries are doing different things but is there a reason I would write them in that way? Reading about them and the advantages/differences haven't really been explained. Thanks

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• Dynamic Data Manipulation using XSLT from XML

  - by Imrul

  I am not working with XSLT not too long. I read that variable of XSLT can't be updated on the fly, so how can i do the following task. I want to sum up Purchase & Sales and put them into a variable, and make some decision according to these values. (For example, if Purchase is greater then sales then do something if not, do something else) <rows> <row> <col attr2="Purchase" >100.00</col> <col attr2="Sales" >100.00</col> </row> <row > <col attr2="Purchase" >19.16</col> <col attr2="Sales" >12.94</col> </row> <row > <col attr2="Purchase" >0.67</col> <col attr2="Sales" >2.74</col> </row> <row > <col attr2="Purchase" >71.95</col> <col attr2="Sales" >61.54</col> </row> <row > <col attr2="Purchase" >3.62</col> <col attr2="Sales" >14.72</col> </row> <row > <col attr2="Purchase">8.80</col> <col attr2="Sales">1.22</col> </row> <row > <col attr2="Purchase" >-4.28</col> <col attr2="Sales" >6.53</col> </row> </rows> if anyone knows, please help me.

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