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  • LINQ insert to database by WCF Service from Silverlight app

    - by Rafal
    Hi I have a problem during insert to database by LINQ command in WCF Service from Silverlight application. Receiving data works fine - select works in LINQ and shows data from database(sql server 2008). When i try to insert data, the Error ocures: System.Net.WebException: The remote server returned an error: NotFound. ---> System.Net.WebException: The remote server returned an error: NotFound. at System.Net.Browser.BrowserHttpWebRequest.InternalEndGetResponse(IAsyncResult asyncResult) at System.Net.Browser.BrowserHttpWebRequest.<>c__DisplayClass5.<EndGetResponse>b__4(Object sendState) at System.Net.Browser.AsyncHelper.<>c__DisplayClass2.<BeginOnUI>b__0(Object sendState) --- End of inner exception stack trace --- at System.Net.Browser.AsyncHelper.BeginOnUI(SendOrPostCallback beginMethod, Object state) at System.Net.Browser.BrowserHttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result)} It looks the same, when i had a wrong ClientConfig/Web.config file. Please Help...I need to insert some data:)

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  • windows service

    - by zubin71
    I need to write a windows service which executes an application after a certain amount of time. I have checked out the code in MSDN and found an example in which the System.ServiceProcess.ServiceBase class is sub-classed. I did the following. created a new C# console application copied the code from the MSDN example Run I get the following error The type or namespace name 'ServiceProcess' does not exist in the namespace 'System'(are you missing an assembly reference?) As i had copied the example from MSDN, i have no idea why the code still does not work. This is my first experience writing services and i`d love some guidance. thnkx!

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  • Service Broker error message: Dialog security is unavailable for this conversation because there is

    - by yanigisawa
    I am getting this error in my sys.transmission_queue table whenever I attempt to send a SQL Service Broker message between two different SQL Server servers. (i.e. the databases are on two different physical machines) Dialog security is unavailable for this conversation because there is no security certificate bound to the database principal (Id: 5). Either create a certificate for the principal, or specify ENCRYPTION = OFF when beginning the conversation When this error refers to "database principal" what is it referring to? (the "master" database? dbo user?) I've used the CREATE CERTIFICATE command, backed up the certificate and created a same named certificate on the other server with the backup .cer file from the first server, but I keep getting this message. Any help would be appreciated in getting me pointed in the right direction. I must be missing something obvious. FYI, in my development environment, both the initiating and target databases were on the same physical server, and same SQL instance, and everything was working fine.

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  • Problem with bluetooth service in J2ME don't discoverable

    - by Fran
    Hi! I try to create a service with: LocalDevice localDevice = LocalDevice.getLocalDevice(); localDevice.setDiscoverable(DiscoveryAgent.GIAC); String url = "btl2cap://localhost:"+uuid.toString()+";name="+name+";authorize=true;authenticate=true;encrypt=true"; L2CAPConnectionNotifier notifier = (L2CAPConnectionNotifier)Connector.open(url); ServiceRecord = localDevice.getRecord(notifier); // Set some attributes // ... conn = notifier.acceptAndOpen(); //... I run this code on a Nokia 5800 and Nokia 2760, with 5800 I can see 2760, but not vice versa, I don't know what is the problem, I have think security problems... Any ideas? Thanks!

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  • custom map service mapguide openlayers

    - by Vish
    Hi, Recently got started on MapGuide. Kind of lost. The amount of information available on the web is overwhleming. My requirement is to use custom maps of a campus and building and navigate from a campus view to the floor levels and floor plans of that building. Please let me know how can I create a map service with my building images using MapGuide. Also want to use OpenLayers to render it on the browser. Pl let me know. Regards Vish.

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  • WSAT Security tab error for Custom Role provider

    - by shesb
    I have created custome Membership Role and Profile provider using INGRES db. Now I can see my IngresMembership and IngresRole provider in the Provider tab(Select a different provider for each feature (advanced) ) of WSAT but when I clik on security tab I get this error: "There is a problem with your selected data store. This can be caused by an invalid server name or credentials, or by insufficient permission. It can also be caused by the role manager feature not being enabled. Click the button below to be redirected to a page where you can choose a new data store. The following message may help in diagnosing the problem: Object reference not set to an instance of an object." What am I missing? Do I need to add code for all override methods for Role provider? I have just written code for the Initialize and GetRolesForUser functions. Thanks

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  • Android service puts multiple instances of an activity in the history

    - by HenryAdamsJr
    I'm making a music player. When you press play, it loads a notification into the OnGoing section. When you go anywhere else in the system, I want the music to keep playing. All of this is fine. The problem is that when I relaunch my activity from the Notification, it adds a task to the history stack each time, so if I hit back, I have to see the instance of Activity B from where I pressed play, and from every time I clicked on the notification to go back to Activity B. I want the instance of Activity B that I launch from the notification (via the service) to be the only copy of that Activity in the history. I've been playing around with various Intent flags and Activity attributes in the manifest, but I haven't found the proper combination.

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  • Service Discovery in J2ME

    - by thiagolee
    Hello, I have an application to run on a cell phone equipped with Wi-Fi and an application on a desktop which I want to communicate with. The problem is that I want to find in a Local Area Network the IP and port of the machine who has my service running. I can guarantee that there will be at maximum only one machine running it. I searched a lot for a way to do this but I ended up with nothing. I read something about WebServices, but it didn't seen to be what I wanted, what I want is really simple. I actually found a solution for it, but it can't be ported to J2ME. Anyone can help? Thanks.

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  • Compiling examples for consuming the REST Endpoints for WCF Service using Agatha

    - by REA_ANDREW
    I recently made two contributions to the Agatha Project by Davy Brion over on Google Code, and one of the things I wanted to follow up with was a post showing examples and some, seemingly required tid bits.  The contributions which I made where: To support StructureMap To include REST (JSON and XML) support for the service contract The examples which I have made, I want to format them so they fit in with the current format of examples over on Agatha and hopefully create and submit a third patch which will include these examples to help others who wish to use these additions. Whilst building these examples for both XML and JSON I have learnt a couple of things which I feel are not really well documented, but are extremely good practice and once known make perfect sense.  I have chosen a real basic e-commerce context for my example Requests and Responses, and have also made use of the excellent tool AutoMapper, again on Google Code. Setting the scene I have followed the Pipes and Filters Pattern with the IQueryable interface on my Repository and exposed the following methods to query Products: IQueryable<Product> GetProducts(); IQueryable<Product> ByCategoryName(this IQueryable<Product> products, string categoryName) Product ByProductCode(this IQueryable<Product> products, String productCode) I have an interface for the IProductRepository but for the concrete implementation I have simply created a protected getter which populates a private List<Product> with 100 test products with random data.  Another good reason for following an interface based approach is that it will demonstrate usage of my first contribution which is the StructureMap support.  Finally the two Domain Objects I have made are Product and Category as shown below: public class Product { public String ProductCode { get; set; } public String Name { get; set; } public Decimal Price { get; set; } public Decimal Rrp { get; set; } public Category Category { get; set; } }   public class Category { public String Name { get; set; } }   Requirements for the REST Support One of the things which you will notice with Agatha is that you do not have to decorate your Request and Response objects with the WCF Service Model Attributes like DataContract, DataMember etc… Unfortunately from what I have seen, these are required if you want the same types to work with your REST endpoint.  I have not tried but I assume the same result can be achieved by simply decorating the same classes with the Serializable Attribute.  Without this the operation will fail. Another surprising thing I have found is that it did not work until I used the following Attribute parameters: Name Namespace e.g. [DataContract(Name = "GetProductsRequest", Namespace = "AgathaRestExample.Service.Requests")] public class GetProductsRequest : Request { }   Although I was surprised by this, things kind of explained themselves when I got round to figuring out the exact construct required for both the XML and the REST.  One of the things which you already know and are then reminded of is that each of your Requests and Responses ultimately inherit from an abstract base class respectively. This information needs to be represented in a way native to the format being used.  I have seen this in XML but I have not seen the format which is required for the JSON. JSON Consumer Example I have used JQuery to create the example and I simply want to make two requests to the server which as you will know with Agatha are transmitted inside an array to reduce the service calls.  I have also used a tool called json2 which is again over at Google Code simply to convert my JSON expression into its string format for transmission.  You will notice that I specify the type of Request I am using and the relevant Namespace it belongs to.  Also notice that the second request has a parameter so each of these two object are representing an abstract Request and the parameters of the object describe it. <script type="text/javascript"> var bodyContent = $.ajax({ url: "http://localhost:50348/service.svc/json/processjsonrequests", global: false, contentType: "application/json; charset=utf-8", type: "POST", processData: true, data: JSON.stringify([ { __type: "GetProductsRequest:AgathaRestExample.Service.Requests" }, { __type: "GetProductsByCategoryRequest:AgathaRestExample.Service.Requests", CategoryName: "Category1" } ]), dataType: "json", success: function(msg) { alert(msg); } }).responseText; </script>   XML Consumer Example For the XML Consumer example I have chosen to use a simple Console Application and make a WebRequest to the service using the XML as a request.  I have made a crude static method which simply reads from an XML File, replaces some value with a parameter and returns the formatted XML.  I say crude but it simply shows how XML Templates for each type of Request could be made and then have a wrapper utility in whatever language you use to combine the requests which are required.  The following XML is the same Request array as shown above but simply in the XML Format. <?xml version="1.0" encoding="utf-8" ?> <ArrayOfRequest xmlns="http://schemas.datacontract.org/2004/07/Agatha.Common" xmlns:i="http://www.w3.org/2001/XMLSchema-instance"> <Request i:type="a:GetProductsRequest" xmlns:a="AgathaRestExample.Service.Requests"/> <Request i:type="a:GetProductsByCategoryRequest" xmlns:a="AgathaRestExample.Service.Requests"> <a:CategoryName>{CategoryName}</a:CategoryName> </Request> </ArrayOfRequest>   It is funny because I remember submitting a question to StackOverflow asking whether there was a REST Client Generation tool similar to what Microsoft used for their RestStarterKit but which could be applied to existing services which have REST endpoints attached.  I could not find any but this is now definitely something which I am going to build, as I think it is extremely useful to have but also it should not be too difficult based on the information I now know about the above.  Finally I thought that the Strategy Pattern would lend itself really well to this type of thing so it can accommodate for different languages. I think that is about it, I have included the code for the example Console app which I made below incase anyone wants to have a mooch at the code.  As I said above I want to reformat these to fit in with the current examples over on the Agatha project, but also now thinking about it, make a Documentation Web method…{brain ticking} :-) Cheers for now and here is the final bit of code: static void Main(string[] args) { var request = WebRequest.Create("http://localhost:50348/service.svc/xml/processxmlrequests"); request.Method = "POST"; request.ContentType = "text/xml"; using(var writer = new StreamWriter(request.GetRequestStream())) { writer.WriteLine(GetExampleRequestsString("Category1")); } var response = request.GetResponse(); using(var reader = new StreamReader(response.GetResponseStream())) { Console.WriteLine(reader.ReadToEnd()); } Console.ReadLine(); } static string GetExampleRequestsString(string categoryName) { var data = File.ReadAllText(Path.Combine(Path.GetDirectoryName(Assembly.GetExecutingAssembly().Location), "ExampleRequests.xml")); data = data.Replace("{CategoryName}", categoryName); return data; } }

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  • Web Self Service installation on Windows

    - by Rajesh Sharma
    Web Self Service (WSS) installation on windows is pretty straight forward but you might face some issues if deployed under tomcat. Here's a step-by-step guide to install Oracle Utilities Web Self Service on windows.   Below installation steps are done on: Oracle Utilities Framework version 2.2.0 Oracle Utilities Application - Customer Care & Billing version 2.2.0 Application server - Apache Tomcat 6.0.13 on default port 6500 Other settings include: SPLBASE = C:\spl\CCBDEMO22 SPLENVIRON = CCBV22 SPLWAS = TCAT   Follow these steps for a Web Self Service installation on windows: Download Web Self Service application from edelivery.   Copy the delivery file Release-SelfService-V2.2.0.zip from the Oracle Utilities Customer Care and Billing version 2.2.0 Web Self Service folder on the installation media to a directory on your Windows box where you would like to install the application, in our case it's a temporary folder C:\wss_temp.   Setup application environment, execute splenviron.cmd -e <ENVIRON_NAME>   Create base folder for Self Service application named SelfService under %SPLEBASE%\splapp\applications   Install Oracle Utilities Web Self Service   C:\wss_temp\Release-SelfService-V2.2.0>install.cmd -d %SPLEBASE%\splapp\applications\SelfService   Web Self Service installation menu. Populate environment values for each item.   ******************************************************** Pick your installation options: ******************************************************** 1. Destination directory name for installation.             | C:\spl\CCBDEMO22\splapp\applications\SelfService 2. Web Server Host.                                         | CCBV22 3. Web Server Port Number.                                  | 6500 4. Mail SMTP Host.                                          | CCBV22 5. Top Product Installation directory.                      | C:\spl\CCBDEMO22 6.     Web Application Server Type.                         | TCAT 7.     When OAS: SPLWeb OC4J instance name is required.     | OC4J1 8.     When WAS: SPLWeb server instance name is required.   | server1   P. Process the installation. Each item in the above list should be configured for a successful installation. Choose option to configure or (P) to process the installation:  P   Option 7 and Option 8 can be ignored for TCAT.   Above step installs SelfService.war file in the destination directory. We need to explode this war file. Change directory to the installation destination folder, and   C:\spl\CCBDEMO22\splapp\applications\SelfService>jar -xf SelfService.war   Review SelfServiceConfig.properties and CMSelfServiceConfig.properties. Change any properties value within the file specific to your installation/site. Generally default settings apply, for this exercise assumes that WEB user already exists in your application database.   For more information on property file customization, refer to Oracle Utilities Web Self Service Configuration section in Customer Care & Billing Installation Guide.   Add context entry in server.xml located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   ... <!-- SPL Context -->           <Context path="" docBase="C:/spl/CCBDEMO22/splapp/applications/root" debug="0" privileged="true"/>           <Context path="/appViewer" docBase="C:/spl/CCBDEMO22/splapp/applications/appViewer" debug="0" privileged="true"/>           <Context path="/help" docBase="C:/spl/CCBDEMO22/splapp/applications/help" debug="0" privileged="true"/>           <Context path="/XAIApp" docBase="C:/spl/CCBDEMO22/splapp/applications/XAIApp" debug="0" privileged="true"/>           <Context path="/SelfService" docBase="C:/spl/CCBDEMO22/splapp/applications/SelfService" debug="0" privileged="true"/> ...   Add User in tomcat-users.xml file located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   <user username="WEB" password="selfservice" roles="cisusers"/>   Note the password is "selfservice", this is the default password set within the SelfServiceConfig.properties file with base64 encoding.   Restart the application (spl.cmd stop | start)   12.  Although Apache Tomcat version 6.0.13 does not come with the admin pack, you can verify whether SelfService application is loaded and running, go to following URL http://server:port/manager/list, in our case it'll be http://ccbv22:6500/manager/list Following output will be displayed   OK - Listed applications for virtual host localhost /admin:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/ROOT/admin /XAIApp:running:0:C:/spl/CCBDEMO22/splapp/applications/XAIApp /host-manager:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/host-manager /SelfService:running:0:C:/spl/CCBDEMO22/splapp/applications/SelfService /appViewer:running:0:C:/spl/CCBDEMO22/splapp/applications/appViewer /manager:running:1:C:/tomcat/apache-tomcat-6.0.13/webapps/manager /help:running:0:C:/spl/CCBDEMO22/splapp/applications/help /:running:0:C:/spl/CCBDEMO22/splapp/applications/root   Also ensure that the XAIApp is running.   Run Oracle Utilities Web Self Service application http://server:port/SelfService in our case it'll be  http://ccbv22:6500/SelfService   Still doesn't work? And you get '503 HTTP response' at the time of customer registration?     This is because XAI service is still unavailable. There is initialize.waittime set for a default value of 90 seconds for the XAI Application to come up.   Remember WSS uses XAI to perform actions/validations on the CC&B database.  

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  • Enabling Service Availability in WCF Services

    - by cibrax
    It is very important for the enterprise to know which services are operational at any given point. There are many factors that can affect the availability of the services, some of them are external like a database not responding or any dependant service not working. However, in some cases, you only want to know whether a service is up or down, so a simple heart-beat mechanism with “Ping” messages would do the trick. Unfortunately, WCF does not provide a built-in mechanism to support this functionality, and you probably don’t to implement a “Ping” operation in any service that you have out there. For solving this in a generic way, there is a WCF extensibility point that comes to help us, the “Operation Invokers”. In a nutshell, an operation invoker is the class responsible invoking the service method with a set of parameters and generate the output parameters with the return value. What I am going to do here is to implement a custom operation invoker that intercepts any call to the service, and detects whether a “Ping” header was attached to the message. If the “Ping” header is detected, the operation invoker returns a new header to tell the client that the service is alive, and the real operation execution is omitted. In that way, we have a simple heart beat mechanism based on the messages that include a "Ping” header, so the client application can determine at any point whether the service is up or down. My operation invoker wraps the default implementation attached by default to any operation by WCF. internal class PingOperationInvoker : IOperationInvoker { IOperationInvoker innerInvoker; object[] outputs = null; object returnValue = null; public const string PingHeaderName = "Ping"; public const string PingHeaderNamespace = "http://tellago.serviceModel"; public PingOperationInvoker(IOperationInvoker innerInvoker, OperationDescription description) { this.innerInvoker = innerInvoker; outputs = description.SyncMethod.GetParameters() .Where(p => p.IsOut) .Select(p => DefaultForType(p.ParameterType)).ToArray(); var returnValue = DefaultForType(description.SyncMethod.ReturnType); } private static object DefaultForType(Type targetType) { return targetType.IsValueType ? Activator.CreateInstance(targetType) : null; } public object Invoke(object instance, object[] inputs, out object[] outputs) { object returnValue; if (Invoke(out returnValue, out outputs)) { return returnValue; } else { return this.innerInvoker.Invoke(instance, inputs, out outputs); } } private bool Invoke(out object returnValue, out object[] outputs) { object untypedProperty = null; if (OperationContext.Current .IncomingMessageProperties.TryGetValue(HttpRequestMessageProperty.Name, out untypedProperty)) { var httpRequestProperty = untypedProperty as HttpRequestMessageProperty; if (httpRequestProperty != null) { if (httpRequestProperty.Headers[PingHeaderName] != null) { outputs = this.outputs; if (OperationContext.Current .IncomingMessageProperties.TryGetValue(HttpRequestMessageProperty.Name, out untypedProperty)) { var httpResponseProperty = untypedProperty as HttpResponseMessageProperty; httpResponseProperty.Headers.Add(PingHeaderName, "Ok"); } returnValue = this.returnValue; return true; } } } var headers = OperationContext.Current.IncomingMessageHeaders; if (headers.FindHeader(PingHeaderName, PingHeaderNamespace) > -1) { outputs = this.outputs; MessageHeader<string> header = new MessageHeader<string>("Ok"); var untyped = header.GetUntypedHeader(PingHeaderName, PingHeaderNamespace); OperationContext.Current.OutgoingMessageHeaders.Add(untyped); returnValue = this.returnValue; return true; } returnValue = null; outputs = null; return false; } } The implementation above looks for the “Ping” header either in the Http Request or the Soap message. The next step is to implement a behavior for attaching this operation invoker to the services we want to monitor. [AttributeUsage(AttributeTargets.Method | AttributeTargets.Class, AllowMultiple = false, Inherited = true)] public class PingBehavior : Attribute, IServiceBehavior, IOperationBehavior { public void AddBindingParameters(ServiceDescription serviceDescription, ServiceHostBase serviceHostBase, Collection<ServiceEndpoint> endpoints, BindingParameterCollection bindingParameters) { } public void ApplyDispatchBehavior(ServiceDescription serviceDescription, ServiceHostBase serviceHostBase) { } public void Validate(ServiceDescription serviceDescription, ServiceHostBase serviceHostBase) { foreach (var endpoint in serviceDescription.Endpoints) { foreach (var operation in endpoint.Contract.Operations) { if (operation.Behaviors.Find<PingBehavior>() == null) operation.Behaviors.Add(this); } } } public void AddBindingParameters(OperationDescription operationDescription, BindingParameterCollection bindingParameters) { } public void ApplyClientBehavior(OperationDescription operationDescription, ClientOperation clientOperation) { } public void ApplyDispatchBehavior(OperationDescription operationDescription, DispatchOperation dispatchOperation) { dispatchOperation.Invoker = new PingOperationInvoker(dispatchOperation.Invoker, operationDescription); } public void Validate(OperationDescription operationDescription) { } } As an operation invoker can only be added in an “operation behavior”, a trick I learned in the past is that you can implement a service behavior as well and use the “Validate” method to inject it in all the operations, so the final configuration is much easier and cleaner. You only need to decorate the service with a simple attribute to enable the “Ping” functionality. [PingBehavior] public class HelloWorldService : IHelloWorld { public string Hello(string name) { return "Hello " + name; } } On the other hand, the client application needs to send a dummy message with a “Ping” header to detect whether the service is available or not. In order to simplify this task, I created a extension method in the WCF client channel to do this work. public static class ClientChannelExtensions { const string PingNamespace = "http://tellago.serviceModel"; const string PingName = "Ping"; public static bool IsAvailable<TChannel>(this IClientChannel channel, Action<TChannel> operation) { try { using (OperationContextScope scope = new OperationContextScope(channel)) { MessageHeader<string> header = new MessageHeader<string>(PingName); var untyped = header.GetUntypedHeader(PingName, PingNamespace); OperationContext.Current.OutgoingMessageHeaders.Add(untyped); try { operation((TChannel)channel); var headers = OperationContext.Current.IncomingMessageHeaders; if (headers.Any(h => h.Name == PingName && h.Namespace == PingNamespace)) { return true; } else { return false; } } catch (CommunicationException) { return false; } } } catch (Exception) { return false; } } } This extension method basically adds a “Ping” header to the request message, executes the operation passed as argument (Action<TChannel> operation), and looks for the corresponding “Ping” header in the response to see the results. The client application can use this extension with a single line of code, var client = new ServiceReference.HelloWorldClient(); var isAvailable = client.InnerChannel.IsAvailable<IHelloWorld>((c) => c.Hello(null)); The “isAvailable” variable will tell the client application whether the service is available or not. You can download the complete implementation from this location.    

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  • Augmenting your Social Efforts via Data as a Service (DaaS)

    - by Mike Stiles
    The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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  • WIF, ADFS 2 and WCF&ndash;Part 2: The Service

    - by Your DisplayName here!
    OK – so let’s first start with a simple WCF service and connect that to ADFS 2 for authentication. The service itself simply echoes back the user’s claims – just so we can make sure it actually works and to see how the ADFS 2 issuance rules emit claims for the service: [ServiceContract(Namespace = "urn:leastprivilege:samples")] public interface IService {     [OperationContract]     List<ViewClaim> GetClaims(); } public class Service : IService {     public List<ViewClaim> GetClaims()     {         var id = Thread.CurrentPrincipal.Identity as IClaimsIdentity;         return (from c in id.Claims                 select new ViewClaim                 {                     ClaimType = c.ClaimType,                     Value = c.Value,                     Issuer = c.Issuer,                     OriginalIssuer = c.OriginalIssuer                 }).ToList();     } } The ViewClaim data contract is simply a DTO that holds the claim information. Next is the WCF configuration – let’s have a look step by step. First I mapped all my http based services to the federation binding. This is achieved by using .NET 4.0’s protocol mapping feature (this can be also done the 3.x way – but in that scenario all services will be federated): <protocolMapping>   <add scheme="http" binding="ws2007FederationHttpBinding" /> </protocolMapping> Next, I provide a standard configuration for the federation binding: <bindings>   <ws2007FederationHttpBinding>     <binding>       <security mode="TransportWithMessageCredential">         <message establishSecurityContext="false">           <issuerMetadata address="https://server/adfs/services/trust/mex" />         </message>       </security>     </binding>   </ws2007FederationHttpBinding> </bindings> This binding points to our ADFS 2 installation metadata endpoint. This is all that is needed for svcutil (aka “Add Service Reference”) to generate the required client configuration. I also chose mixed mode security (SSL + basic message credential) for best performance. This binding also disables session – you can control that via the establishSecurityContext setting on the binding. This has its pros and cons. Something for a separate blog post, I guess. Next, the behavior section adds support for metadata and WIF: <behaviors>   <serviceBehaviors>     <behavior>       <serviceMetadata httpsGetEnabled="true" />       <federatedServiceHostConfiguration />     </behavior>   </serviceBehaviors> </behaviors> The next step is to add the WIF specific configuration (in <microsoft.identityModel />). First we need to specify the key material that we will use to decrypt the incoming tokens. This is optional for web applications but for web services you need to protect the proof key – so this is mandatory (at least for symmetric proof keys, which is the default): <serviceCertificate>   <certificateReference storeLocation="LocalMachine"                         storeName="My"                         x509FindType="FindBySubjectDistinguishedName"                         findValue="CN=Service" /> </serviceCertificate> You also have to specify which incoming tokens you trust. This is accomplished by registering the thumbprint of the signing keys you want to accept. You get this information from the signing certificate configured in ADFS 2: <issuerNameRegistry type="...ConfigurationBasedIssuerNameRegistry">   <trustedIssuers>     <add thumbprint="d1 … db"           name="ADFS" />   </trustedIssuers> </issuerNameRegistry> The last step (promised) is to add the allowed audience URIs to the configuration – WCF clients use (by default – and we’ll come back to this) the endpoint address of the service: <audienceUris>   <add value="https://machine/soapadfs/service.svc" /> </audienceUris> OK – that’s it – now we have a basic WCF service that uses ADFS 2 for authentication. The next step will be to set-up ADFS to issue tokens for this service. Afterwards we can explore various options on how to use this service from a client. Stay tuned… (if you want to have a look at the full source code or peek at the upcoming parts – you can download the complete solution here)

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  • error 503: service unavailable when using apt-get update behind proxy

    - by ubuntu2man
    Hi, I am using a transparent proxy (other box). When I try to do an 'apt-get update' I get these warnings (in german): ... W: Fehlschlag beim Holen von http://security.ubuntu.com/ubuntu/dists/maverick-security/restricted/source/Sources.gz 503 Service Unavailable W: Fehlschlag beim Holen von http://security.ubuntu.com/ubuntu/dists/maverick-security/universe/source/Sources.gz 503 Service Unavailable W: Fehlschlag beim Holen von http://security.ubuntu.com/ubuntu/dists/maverick-security/multiverse/source/Sources.gz 503 Service Unavailable W: Fehlschlag beim Holen von http://security.ubuntu.com/ubuntu/dists/maverick-security/main/binary-i386/Packages.gz 503 Service Unavailable W: Fehlschlag beim Holen von http://security.ubuntu.com/ubuntu/dists/maverick-security/restricted/binary-i386/Packages.gz 503 Service Unavailable W: Fehlschlag beim Holen von http://security.ubuntu.com/ubuntu/dists/maverick-security/universe/binary-i386/Packages.gz 503 Service Unavailable E: Einige Indexdateien konnten nicht heruntergeladen werden, sie wurden ignoriert oder alte an ihrer Stelle benutzt. I changed ~.bashrc: http_proxy=http://192.168.120.199:8080 https_proxy=https://192.168.120:8080 export http_proxy export https_proxy I wrote on commandline: export http_proxy=http://proxyusername:proxypassword@proxyaddress:proxyport sudo apt-get update And I edited /etc/apt/apt.conf: Acquire::http::proxy "http://192.168.120.199:8080/"; Acquire::ftp::proxy "http://192.168.120.199:8080/"; Nothing has worked. Does anyone knows how to make apt-get working through a transparent proxy? Regards, ubuntu2man

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  • Injection of banners in my webbrowsers possible malware

    - by Skadlig
    Recently I have started to suspect that I have some kind of virus on my computer. There are 3 symptoms: Banners are being displayed on pages that doesn't use commercials, for instance when viewing screen-shots on Steam. It is only displayed after the rest of the page has been loaded and seems to be injected into it. The whole page is replaced with a commercial with the option to skip the commercial. The page is replaced with a search window claiming that the page could not be found. I have tried to scan my computer with Antivir and Adaware but only found a couple of tracking cookies. I have run HijackThis but since this isn't really my area I haven't been able to discern what shouldn't be there except the line about zonealarm since I have uninstalled it. Is there anyone out there who is able to see if there is anything suspicious in the log-file at the end or has suggestions regarding programs that might be better to find the virus than Antivir and Adaware? Here is the whole (long) log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 21:44:07, on 2010-04-15 Platform: Unknown Windows (WinNT 6.01.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Windows\SysWOW64\HsMgr.exe C:\Program Files (x86)\Personal\bin\Personal.exe F:\Program Files (x86)\Apache Software Foundation\Apache2.2\bin\ApacheMonitor.exe C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe F:\Program Files (x86)\PowerISO\PWRISOVM.EXE C:\Program Files (x86)\Java\jre6\bin\jusched.exe C:\Program Files\ASUS Xonar DX Audio\Customapp\ASUSAUDIOCENTER.EXE F:\Program Files (x86)\Voddler\service\VNetManager.exe C:\Program Files (x86)\Emotum\Mobile Broadband\Mobile.exe F:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe F:\Program Files (x86)\Mozilla Firefox\firefox.exe F:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: gwprimawega - {83bb5261-81ec-25ae-4adf-e88936738525} - C:\Windows\SysWow64\aZfJupUw.dll O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing) O2 - BHO: Windows Live inloggningshjälpen - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing) O4 - HKLM..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKLM..\Run: [PWRISOVM.EXE] f:\Program Files (x86)\PowerISO\PWRISOVM.EXE O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe" O4 - HKLM..\Run: [QuickTime Task] "F:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM..\Run: [VoddlerNet Manager] f:\Program Files (x86)\Voddler\service\VNetManager.exe O4 - HKCU..\Run: [Steam] "f:\program files (x86)\steam\steam.exe" -silent O4 - HKCU..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background O4 - Global Startup: BankID Security Application.lnk = C:\Program Files (x86)\Personal\bin\Personal.exe O4 - Global Startup: Logitech SetPoint.lnk = ? O4 - Global Startup: Monitor Apache Servers.lnk = F:\Program Files (x86)\Apache Software Foundation\Apache2.2\bin\ApacheMonitor.exe O13 - Gopher Prefix: O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlcdnet.asus.com/pub/ASUS/misc/dlm-activex-2.2.5.0.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O17 - HKLM\System\CCS\Services\Tcpip..{5F7DB2E1-29C4-4299-A483-B68B19E9F015}: NameServer = 195.54.122.221 195.54.122.211 O17 - HKLM\System\CS1\Services\Tcpip..{5F7DB2E1-29C4-4299-A483-B68B19E9F015}: NameServer = 195.54.122.221 195.54.122.211 O17 - HKLM\System\CS2\Services\Tcpip..{5F7DB2E1-29C4-4299-A483-B68B19E9F015}: NameServer = 195.54.122.221 195.54.122.211 O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe O23 - Service: Apache2.2 - Apache Software Foundation - F:\Program Files (x86)\Apache Software Foundation\Apache2.2\bin\httpd.exe O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - F:\Program Files (x86)\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe O23 - Service: Device Error Recovery Service (dgdersvc) - Devguru Co., Ltd. - C:\Windows\system32\dgdersvc.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: SAMSUNG KiesAllShare Service (KiesAllShare) - Unknown owner - F:\Program Files (x86)\Samsung\Kies\WiselinkPro\WiselinkPro.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: MySQL - Unknown owner - F:\Program.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - f:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: ServiceLayer - Nokia. - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: VoddlerNet - Voddler - f:\Program Files (x86)\Voddler\service\voddler.exe O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 8958 bytes

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  • SSAS Native v .net Provider

    - by ACALVETT
    Recently I was investigating why a new server which is in its parallel running phase was taking significantly longer to process the daily data than the server its due to replace. The server has SQL & SSAS installed so the problem was not likely to be in the network transfer as its using shared memory. As i dug around the SQL dmv’s i noticed in sys.dm_exec_connections that the SSAS connection had a packet size of 8000 bytes instead of the usual 4096 bytes and from there i found that the datasource...(read more)

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  • Questions to ask a 3rd party API provider

    - by Jarede
    I'm due to meet with a developer/sales person from a new 3rd party resource we're about to start using. The main topic I'll be interested in, is their API as I will be the developer making use of it and explaining it to the rest of the team. What questions would you recommend asking? Things I'm already thinking about are: What happens and how will I be notified when they depreciate a method? Is there ever any downtime? Who will I deal with first when I have API issues?

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  • Lending Club Selects Oracle ERP Cloud Service

    - by Di Seghposs
    Another Oracle ERP Cloud Service customer turning to Oracle to help increase efficiencies and lower costs!! Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle Fusion Financials to help improve decision-making and workflow, implement robust reporting, and take advantage of the scalability and cost savings provided by the cloud. After an extensive search, Lending Club selected Oracle due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service. Since their online lending platform is internally developed, they chose Oracle Fusion Financials in the cloud to easily integrate with current systems, keep IT resources focused on the organization’s own platform, and reap the benefits of lowered costs in the cloud. The automation, communication and collaboration features in Oracle ERP Cloud Service will help Lending Club achieve their efficiency goals through better workflow, as well as provide greater control over financial data. Lending Club is also implementing robust analytics and reporting to improve decision-making through embedded business intelligence. “Oracle Fusion Financials is clearly the industry leader, setting an entirely new level of insight and efficiencies for Lending Club,” said Carrie Dolan, CFO, Lending Club. “We are not only incredibly impressed with the best-of-breed capabilities and business value from our adoption of Oracle Fusion Financials, but also the commitment from Oracle to its partners, customers, and the ongoing promise of innovation to come.” Resources: Oracle ERP Cloud Service Video Oracle ERP Cloud Service Executive Strategy Brief Oracle Fusion Financials Quick Tour of Oracle Fusion Financials If you haven't heard about Oracle ERP Cloud Service, check it out today!

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  • Email provider - suggestions needed

    - by Christian Fazzini
    We are looking for a good way to have email support. In theory, we need to allow end-users to send emails directly to support and careers. i.e. support@domain_name_here.com and careers@domain_name_here.com. Second, we need to provide emails to our staff. So each staff member has their own email address. i.e. joe@domain_name_here.com, meghan@domain_name_here.com, etc. Google Apps is one that we are considering. However, they are charging $50 per user, per year. Not so bad, considering the quality and the features they offer. However, there are also cheaper alternatives. i.e. my domain registrar offers an email plan for $20 / year / 10 emails. Go Daddy has a number of plans and still a lot more affordable than Google Apps. So far Namecheap and Go Daddy are the only ones I have looked at for email plans. Is it worth signing up with Google Apps? Or are there better alternatives? Your thoughts?

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  • Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter

    - by Kellsey Ruppel
    Register Now for this Webcast. Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Los Angeles Department of Building & Safety (LADBS) is one of the largest construction permitting departments in the country, serving over 350,000 walk-in and 530,000 phone customers, and issuing over 110,000 permits worth $3 Billion every year. LADBS needed a way to migrate walk-in and phone transactions to customer self-service, so they turned to Oracle WebCenter and teamed with Oracle Partner 3Di to deliver a customer self-service portal to lower their cost of customer service operation, while increasing customer satisfaction. Attend this Webcast to learn how Oracle WebCenter has allowed Los Angeles Department of Building & Safety to: Deliver a state of the art customer self-service portal Reduce traffic on high cost, low satisfaction customer service channels Integrate business workflows and legacy applications Register Now for this Webcast. REGISTER NOW Register now for this exclusive event. Wednesday, November 14, 2012 10 a.m. PT / 1 p.m. ET Presented by: Giovani DacumosDirector of Systems, Los Angeles Department of Building & Safety Jing ReyesApplications Development Group Manager, Los Angeles Department of Building & Safety Rajiv Desai CEO, 3Di Sheetal ParanjpyeProject Manager, 3Di Presented by: Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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  • Impact of SEO Services Provider on Small Scale Business

    With the rise in the internet businesses many people have started their home based businesses with the help of website. Many people made simple website, got them affiliated and started sales on small scale. Recently a growth in these businesses has been seen due to success. Many big companies started outsourcing their sales and marketing departments for promoting their sales all over the world. Many MLM companies started hiring for promotion of sales of big companies.

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  • Finding an SEO Service Provider to Work With

    SEO Companies are dime a dozen. With so many SEO companies out there, there should not be any issue finding someone to work with. However, if you are looking to get an SEO company that is reasonably price but at the same time is skilled, you may have to look hard.

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  • How to Choose the Right Web Development Services Provider For Outsourcing

    Many a times you are confronted with situations where the work at your hand is more than what your in-house professionals can accomplish. Again there may be times when you can accomplish the work by your individual effort but that will keep you diverted from your core activities like business development, finance management etc. In such situations, outsourcing your web development services could be an attractive choice.

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