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  • RightNow stunning references: Spotlight on "The Boston Globe"

    - by Richard Lefebvre
    The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions. “Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe Read the full Press Release here

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  • Reading a ZFS USB drive with Mac OS X Mountain Lion

    - by Karim Berrah
    The problem: I'm using a MacBook, mainly with Solaris 11, but something with Mac OS X (ML). The only missing thing is that Mac OS X can't read my external ZFS based USB drive, where I store all my data. So, I decided to look for a solution. Possible solution: I decided to use VirtualBox with a Solaris 11 VM as a passthrough to my data. Here are the required steps: Installing a Solaris 11 VM Install VirtualBox on your Mac OS X, add the extension pack (needed for USB) Plug your ZFS based USB drive on your Mac, ignore it when asked to initialize it. Create a VM for Solaris (bridged network), and before installing it, create a USB filter (in the settings of your Vbox VM, go to Ports, then USB, then add a new USB filter from the attached device "grey usb-connector logo with green plus sign")  Install a Solaris 11 VM, boot it, and install the Guest addition check with "ifconfg -a" the IP address of your Solaris VM Creating a path to your ZFS USB drive In MacOS X, use the "Disk Utility" to unmount the USB attached drive, and unplug the USB device. Switch back to VirtualBox, select the top of the window where your Solaris 11 is running plug your ZFS USB drive, select "ignore" if Mac OS invite you to initialize the disk In the VirtualBox VM menu, go to "Devices" then "USB Devices" and select from the dropping menu your "USB device" Connection your Solaris VM to the USB drive Inside Solaris, you might now check that your device is accessible by using the "format" cli command If not, repeat previous steps Now, with root privilege, force a zpool import -f myusbdevicepoolname because this pool was created on another system check that you see your new pool with "zpool status" share your pool with NFS: share -F NFS /myusbdevicepoolname Accessing the USB ZFS drive from Mac OS X This is the easiest step: access an NFS share from mac OS Create a "ZFSdrive" folder on your MacOS desktop from a terminal under mac OS: mount -t nfs IPadressofMySoalrisVM:/myusbdevicepoolname  /Users/yourusername/Desktop/ZFSdrive et voila ! you might access your data, on a ZFS USB drive, directly from your Mountain Lion Desktop. You might play with the share rights in order to alter any read/write rights as needed. You might activate compression, encryption inside the Solaris 11 VM ...

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  • SSMS Built in Reports for Server and Database Monitoring

    - by GrumpyOldDBA
    This is a long post which I hope will format correctly – I’ve placed a pdf version for download here  http://www.grumpyolddba.co.uk/sql2008/ssmsreports_grumpyolddba.pdf I sometimes discover that the built in reports for SQL Server within SSMS are an unknown, sometimes this is because not all the right components were installed during the server build, other times is because generally there’s never been great reporting for the DBA from the SQL Team so no-one expects to find anything useful for...(read more)

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  • London 16th June User-Group Review

    - by NeilHambly
    London SQL Server User Group (Host by IMGROUP) 16 th June One of my own failings of past, has been not doing a follow-up on the User-Group events I attend and frequently speak @, with post event blog & slide decks, this last Thursday was just one such occasion so here is the blog I promised We had somewhere around the mid 30's attend (I forgot to count it seems) and I think we all had a wonderful evening covering both SQL & non-SQL topics during the evening (let me know you thoughts on...(read more)

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  • Financial Transparency is Good for Community

    - by ArnieRowland
    I was recently in a conversation with several people that had previously organized one or more community events. The topic evolved into a discussion of Sponsors, and eventually, fund raising. Being able to adequately raise the funds necessary is critical to producing a successful event. Many vendors will readily provide products for raffles and give-aways (SWAG), but the success of the event hangs on being able to raise cold, hard, cash. Venues and equipment have to be rented, refreshments and lunches...(read more)

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  • SQL Server Connections Fall 2011 - Demos

    - by Adam Machanic
    Today is the last day of the annual SQL Server Connections show in Vegas, and I've just completed my third and final talk. (Now off to find a frosty beverage or two.) This year I did three sessions: SQL302: Parallelism and Performance: Are You Getting Full Return on Your CPU Investment? Over the past five years, multi-core processors have made the jump from semi-obscure to commonplace in the data center. While servers with 16, 32, or even 64 cores were once an out-of-reach choice for all except the...(read more)

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  • Denali CTP3 - Semantic Search 2 (Lots of documents)

    - by sqlartist
    Hi again, I thought I would improve on the previous post by actually putting a decent about of content into the Filetable - this time I used the opensource DMOZ Health document repository which contains 5,880 files inside 220 folders. The files are all html and are pretty small in size. The entire document collection is about 120Mb unzipped and 30Mb zipped. If any one is interested in testing this collection drop me a note and I will upload the dmoz_health repository archive to Skydrive. This time...(read more)

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  • PowerPivot: editing measures when you reach 45

    - by AlbertoFerrari
    I have always been used to small fonts but now, as I am getting older, I’d better admit that a greater font is much more relaxing. Editing PowerPivot measures has always been a pain, since all you have available is a small text box and I hate to admit that I got used to leverage ZoomIt for a long time to edit measures. Today I ran into a great Windows feature that I did not know about: ctrl-wheel on the mouse inside a textbox increases the font size of the text box. It seems to work with most textboxes...(read more)

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  • SCOM, 90 Days In, I

    - by merrillaldrich
    At my office we’re about 90 days into our implementation of System Center Operations Manager for Windows Server and SQL Server monitoring. All in all it’s been a good experience, and I’m really excited to have access to this tool. I’ve logged a fair number of years as a DBA on products like Idera’s SQL Diagnostic Manager and Quest Spotlight on SQL Server Enterprise (and “roll-your-own” solutions) in smaller environments, and liked them, but they always, in my experience, struggled with really large...(read more)

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  • Printing PowerPoint slides in black and white

    - by John Paul Cook
    When I do SQL Server training, sometimes students want to print all of the PowerPoint slides and use them for note taking during class. For such purposes, the background is usually better off being suppressed. This is most efficiently done by changing Print Settings as shown below: Personally I recommend that people take notes directly in the slides instead of printing them. PowerPoint has a notes area. If you do want to print slides and notes, once again use the Print Settings to specify this:...(read more)

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  • New Samples on MSDN Code Gallery

    - by mattande
    (This post was contributed by John Burrows, Lead Program Manager for the MDS Team) A couple of new samples have been posted to the MSDN Code Gallery; two sample models that illustrate recursive and explicit cap hierarchies and a Visual Studio solution that contains an example of calling the Model Deployment API via code. Sample Models Employees The Employee sample model contains the employees of a fictitious Winery “Coho Winery” that has a legal structure in the form of three subsidiaries and an...(read more)

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  • Many-to-many relationships in pharmacology

    - by John Paul Cook
    When I was in my pharmacology class this morning, I realized that the instructor was presenting a classic relational database management system problem: the many-to-many relationship. He said that all of us in nursing school must know our drugs backwards and forwards. I know how to model that! There are so many things in both healthcare and higher education that could benefit from an appropriate application of technology. As a student, I'd like to be able to start with a drug, a disease, a name of...(read more)

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  • REAL PRACTICES: Performance Scaling Microsoft SQL Server 2008 Analysis Services at Microsoft adCenter

    This white paper explains how Microsoft® adCenter implemented a Microsoft SQL Server® 2008 Analysis Services Scalable Shared Database on EMC® Symmetrix VMAX™ storage. Leveraging TimeFinder® clones and Enterprise Flash Drives with the read-only feature of SQL Server 2008 Analysis Services allowed adCenter to dramatically scale out OLAP while maintaining SLAs and decreasing system outages.

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  • T-SQL Tuesday #19: Blind Spots

    - by merrillaldrich
    A while ago I wrote a post, Visualize Disaster , prompted by a real incident we had at my office. Fortunately we came through it OK from a business point of view, but I took away an important lesson: it’s very easy, whether your organization and your team is savvy about disaster recovery or not, to have significant blind spots with regard to recovery in the face of some large, unexpected outage. We have very clear direction and decent budgets to work with, and the safety and recoverability of applications...(read more)

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  • T-SQL User-Defined Functions: the good, the bad, and the ugly (part 3)

    - by Hugo Kornelis
    I showed why T-SQL scalar user-defined functions are bad for performance in two previous posts. In this post, I will show that CLR scalar user-defined functions are bad as well (though not always quite as bad as T-SQL scalar user-defined functions). I will admit that I had not really planned to cover CLR in this series. But shortly after publishing the first part , I received an email from Adam Machanic , which basically said that I should make clear that the information in that post does not apply...(read more)

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  • OT: Improbable use for an iPad?

    - by merrillaldrich
    Here's an interesting tidbit: I have noticed an even more pronounced trend toward centralized or virtual workstations lately. Both my wife and I can sit at home, as we are now, at the dining room table and work on our laptops (exciting life, I know!) but both of us are not actually working locally on these machines. We are both remoting into machines at our respective workplaces. Hers is a desktop machine physically located at her desk, while mine is a virtual workstation in my company's data center...(read more)

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  • Getting the right results with bcp and DTS with multiple versions of SQL Server installed.

    - by fatherjack
    I was using SSIS for the first time on an instance the other day and came across this error when I executed a package Package migration from version 3 to version 2 failed with error 0xC001700A. The version number in the package is not valid. The version number cannot be greater than current version number. This was a pain and wasn't something that I was expecting, however, the error message made sense - the package was being executed by the wrong version of the executable. Not impossible to...(read more)

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  • ScaleOut StateServer Product Review

    EggHeadCafe has a free drawing for a license to ScaleOut StateServer. You will want want to enter your name in for this one! Learn how to share objects from their in memory object store across windows forms, wcf, asp.net, and windows services.  read moreBy Robbe MorrisDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • xen issues in wubi ubuntu 12.10

    - by user172069
    I have installed ubuntu 12.10 on my windows7.Now I want to install xen on it.I have searched a lot and read many blog.I tried to install but when i run a command xm list to check whether xen is install or not it gives me error that cant find hypervisor.Update grub command now not working as I have changed many things so should I reinstall from wubi? Is installing xen on wubi a problem?Should I install ubuntu from live cd or without wubi ?Will my windows crashed if install ubuntu without wubi?My main objective is to install xen on ubuntu.Please help me

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  • PAL–Performance Analysis of Logs

    - by GavinPayneUK
    I was doing some research earlier this week on SQL Server related troubleshooting tools and was surprised I’d forgotten about Microsoft’s PAL tool – Performance Analysis of Logs. PAL is a free PowerShell UI based tool from Microsoft that creates a perfmon template which can then be used to capture counters most relevant to a high-level performance review PAL will them give for specific Microsoft server deployments, SQL Server being one of them.  Everyone knows what perfmon does, probably too...(read more)

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  • Disk drive for / not ready on boot after upgrade from 10.04 to 12.04

    - by Mathieu M-Gosselin
    After upgrading (using the Upgrade button from the update manager) from 10.04.4 to 12.04.1, I cannot boot anymore. Upon booting, I am greeted with the Ubuntu logo and the error "The disk drive for / is not ready yet or not present". I have the option to wait, to skip and to access a basic shell. Waiting overnight did nothing, skipping just gives me the same error for /tmp, /home, then for a UUID and finally it just goes to a black screen with a white "_" in the top left corner. My setup is a dual boot one with XP on a single hard drive, I use separate partitions for / and /home. Back in the day I installed 8.04 directly from the CD while leaving a partition for XP, which I installed after. This setup had never caused any such issues, even when upgrading from 8.04 to 10.04. I have done plenty of research regarding this issue, as many others seem to have had similar issues after doing the same upgrade as me. However, while for most what fixed the problem was running: apt-get -f install after remounting / in read-write, it didn't do it for me. I got dependency errors (see here), which I also investigated. I found https://bugs.launchpad.net/ubuntu/+source/python-defaults/+bug/990740 where most people say the solution that worked is (prior to running the above command) running: apt-get install -o APT::Immediate-Configure=false -f apt python-minimal but that also got me a lot of dependencies errors as output (see here), similar to #34 in the above thread. I also read that running: dpkg --configure -a could help, at first it wouldn't run because it had trouble parsing /var/lib/dpkg/status since there was an extra blank line in a package description (see https://bugs.launchpad.net/ubuntu/+source/dpkg/+bug/916799) but I removed it using vim (and then reran the command). It still gives me output that looks like an error, though. Here it is: http://paste.ubuntu.com/1338074/. I also tried re-running the above apt-get commands after that, to no avail. I'm running out of things to try in the hope of getting this fixed, your help would be very much appreciated! Thank you in advance.

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  • PASS Summit 2012 Women In Technology Luncheon

    - by AllenMWhite
    My final stint at the Summit Blogger's Table(tm) is for the annual WIT luncheon. I do appreciate the honor that PASS conferred on me by inviting me to the "table" for the event, it's been a lot of fun (even if there were some moments that weren't.) Newly-elected board member Wendy Pastrick is the MC for this year's luncheon, and the panel consists of Stefanie Higgins, Denise McInerny, Kevin Kline, Jen Stirrup and Kendra Little. I'm pleased to say that I know each one of them except Stefanie Higgins,...(read more)

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  • Parallel Port Problem in 12.04

    - by Frank Oberle
    I have a “dumb” printer attached to a parallel port in my machine which works fine under the “other” resident operating system (from Redmond) on the same machine. I recently added Ubuntu 12.04 as a dual boot on the machine, but Ubuntu doesn't seem to recognize the parallel port at all. All I need to set up a printer is a really plain-vanilla fixed pitch text-only generic driver, which is present, but no parallel ports show up. (The other printers, all on USB ports, seem to work just fine). Following what appeared to me to be the most reasonable of the many conflicting pieces of advice on the web, here's what I did: I added the following lines to /etc/modules parport_pc ppdev parport Then, after rebooting, I checked to see that the lines were still present, and they were. I ran dmesg | grep par and got the following references in the output that seemed like they might have to do with the parallel port: [ 14.169511] parport_pc 0000:03:07.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 14.169516] PCI parallel port detected: 9710:9805, I/O at 0xce00(0xcd00), IRQ 21 [ 14.169577] parport0: PC-style at 0xce00 (0xcd00), irq 21, using FIFO [PCSPP,TRISTATE,COMPAT,ECP] [ 14.354254] lp0: using parport0 (interrupt-driven). [ 14.571358] ppdev: user-space parallel port driver [ 16.588304] type=1400 audit(1347226670.386:5): apparmor="STATUS" operation="profile_load" name="/usr/lib/cups/backend/cups-pdf" pid=964 comm="apparmor_parser" [ 16.588756] type=1400 audit(1347226670.386:6): apparmor="STATUS" operation="profile_load" name="/usr/sbin/cupsd" pid=964 comm="apparmor_parser" [ 16.673679] type=1400 audit(1347226670.470:7): apparmor="STATUS" operation="profile_load" name="/usr/lib/lightdm/lightdm/lightdm-guest-session-wrapper" pid=1010 comm="apparmor_parser" [ 16.675252] type=1400 audit(1347226670.470:8): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/mission-control-5" pid=1014 comm="apparmor_parser" [ 16.675716] type=1400 audit(1347226670.470:9): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/telepathy-*" pid=1014 comm="apparmor_parser" [ 16.676636] type=1400 audit(1347226670.474:10): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=1015 comm="apparmor_parser" [ 16.677124] type=1400 audit(1347226670.474:11): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=1015 comm="apparmor_parser" [ 1545.725328] parport0: ppdev0 forgot to release port I have no idea what any of that means, but the line “parport0: ppdev0 forgot to release port ” seems unusual. I was still unable to add a printer for my old clunker, so I tried the direct approach, typing echo “Hello” > /dev/lp0 and received a Permission denied message. I then tried echo “Hello” > /dev/parport0 which didn't give me any message at all, but still didn't print anything. Running the command sudo /usr/lib/cups/backend/parallel gives the following: direct parallel:/dev/lp0 "unknown" "LPT #1" "" "" Checking the permissions for /dev/parport0, Owner, Group, and Other are all set to read and write. crw-rw---- 1 root lp 6, 0 Sep 9 16:37 /dev/lp0 crw-rw-rw- 1 root lp 99, 0 Sep 9 16:37 /dev/parport0 The output of the command lpinfo -v includes the following line: direct parallel:/dev/lp0 I've read several web postings that seem to suggest this has been a problem for several years, but the bug reports were closed because there wasn't enough information to address the issue (shades of Microsoft!). Any suggestions as to what I might be missing here?

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  • LibreOffice RC1 deb package difficulties

    - by Beachbuddah
    Hi, I seem to be running into some difficulties with the acquisition of the latest libreoffice deb pkg. When I type sudo apt-get update I get E: Malformed line 60 in source list /etc/apt/sources.list (dist) E: The list of sources could not be read. I don't understand of that means that I did something wrong or if there is a problem at tuxfamily. Any help is, as always, greatly appreciated.

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  • TechEd 2010 Followup

    - by AllenMWhite
    Last week I presented a couple of sessions at Tech Ed NA in New Orleans. It was a great experience, even though my demos didn't always work out as planned. Here are the sessions I presented: DAT01-INT Administrative Demo-Fest for SQL Server 2008 SQL Server 2008 provides a wealth of features aimed at the DBA. In this demofest of features we'll see ways to make administering SQL Server easier and faster such as Centralized Data Management, Performance Data Warehouse, Resource Governor, Backup Compression...(read more)

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