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  • Come integrare in modo smart processi di vendita e produzione?

    - by Claudia Caramelli-Oracle
    L’innovazione tecnologica ha trasformato il modo in cui i clienti interagiscono con le aziende. Inoltre, gli attuali scenari di mercato richiedono attenzione ed efficacia nella vendita per mantenere massima competitività. Per ottenere le migliori performance di vendita è necessario accelerare e automatizzare i processi di scambio informazioni tra i dipartimenti commerciali e produttivi, minimizzando tempi di attesa per ottenere dati tecnici e autorizzazioni alla fattibilità, riducendo i colli di bottiglia e i possibili errori umani attraverso un processo di controllo e omologazione dell’offerta.Gli sponsor dell’evento ti attendono l'11 giugno presso la prestigiosa sede dell’Unione Industriale di Torino per scoprire come: Ridurre il ciclo di vendita, facendo efficienza sull’intero processo di vendita Minimizzare gli impatti da turnover del personale di vendita Migliorare il value to promise Ottenere una migliore fidelizzazione e soddisfazione dei propri clienti, riducendone lo switching Assistere dal vivo ad una dimostrazione pratica di Oracle, leader mondiale nell’ambito delle soluzioni di CPQ (Configure, Price and Quoting) nell’utilizzo di uno strumento veloce, facile da utilizzare, che permetta una gestione smart della configurazione commerciale dell’offerta B2B anche con l’ausilio di accesso mobile e cruscotti direzionali. Scoprire come altre aziende abbiano adottato con successo queste soluzioni di business. La partecipazione all'evento è gratuita ma con capienza limitata, iscriviti subito per assicurarti la partecipazione: CLICCA QUI per registrarti. Se hai bisogno di maggiori informazioni scrivi a Silvia Valgoi.

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  • Project planning and customer tracking system

    - by Daniel Hollands
    First off, sorry if this is the wrong 'stack' site, but it seemed like a good place to start. I'm happy to report that my services as a web developer are starting to be in quite a lot of demand, and I have a few existing and potentially new customers all lining up - but I'm finding it very hard to keep track of everything. What I'm hoping for is some (preferably web-based) system which I can use to keep track of who my customers are, the various projects that I've got going on for them, and (if possible) the individual sub-tasks that make up each project. What would be even better is if the relevant customer was able to log into the site, and see the process of their projects. I do hope you know what I'm talking about, and that you'll be able to offer some suggestions of either web-base sites that offer something along these lines, or of some open source solution or something like that? Thank you

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  • Hai mai pensato a quanto ti costa qualificare le tue opportunità commerciali?

    - by user812481
    Il successo delle attività di marketing è dovuto alla profonda conoscenza dei propri clienti: chi sono, cosa acquistano e perché, come preferiscono essere contattati. Se i dati sui clienti sono distribuiti su più sistemi, rispondere a queste domande diventa difficile ed oneroso. Hai bisogno di un mix di strumenti best-in-class per l'automazione della forza di vendita e per l'efficienza delle attività di marketing, facendo confluire i dati chiave in un unico punto di accesso, per una visione a 360 gradi dei clienti. Vorresti incrementare il ROI delle campagne di marketing, proponendo diversi messaggi in funzione dei differenti target, ottenendo così un maggior successo delle iniziative? Scopri come ottenere una conoscenza maggiore del target per creare campagne di successo, mirate e personalizzate, attraverso video in italiano e docuemtni da condividere con i vostri colleghi.

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  • Sales and Procurement Contracts 12.1.3++ Release Information

    - by LuciaC
    New functionality has been released for Sales and Procurement Contracts in a new patch: Contracts 12.1.3++: Patch 13877401: 12.1.3 Rollup for Oracle Contracts Core. The new functionality includes: APIs for Import of Contract Templates, Contract Expert rules, Questions and Constants: The three APIs are as follows: API for Templates, API for Rules, and API for Questions and Constants. These can be used to both create entities and update existing templates and rules. The APIs will display error and warning messages which can be processed and analyzed by the customer. Ability to Apply Multiple Templates to a Sourcing, Procurement or Sales Document: The buyer can select and add multiple templates to a quote,sales agreement document, sourcing or purchasing odcument.  All the clauses and deliverables from the new templates are synchronized with the document. The Contract Expert rules are from the original template. The buyer can also view the list of templates that are added to any sales or procurement document. Ability to Define Multi-Row Variables: You can create user defined manual variables that are tables containing one row per line or multiple rows. Contract Preview will print the variable values according to the layout defined for the variable. These variables are not available for Contract Expert Rules and Supplier. Enhancement to Suggested Sections for Clauses by Contract Expert: You can associate multiple default sections with a clause. A clause is associated with multiple values of any system variable and for each such value a section name is associated in Contracts Terms Library. When Contract Expert is run in the contract authoring flow, the clause is automatically placed in the associated section name. Plus many more new features. Read the following notes for details on all the new and changed functionality: Oracle Procurement Contracts Release Notes, Release 12.1.3++ (Doc ID 1467140.1) Oracle Sales Contracts Release Notes, Release 12.1.3++ (Doc ID 1467149.1) Oracle E-Business Suite Releases 12.1 and 12.2 Release Content Documents (Doc ID 1302189.1)

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  • Unisciti alla Customer Experience Revolution! 27 settembre 2012, Milano

    - by antonella.buonagurio
    Si tiene giovedì 27 settembre a Milano Oracle Customer Experience Briefing, un evento pensato per riflettere sulla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi per generare e gestire l’interazione con i consumatori, su tutti i canali. I lavori si terranno in particolare dalle 10.30 alle 13.00 presso Casa dell’Energia (Piazza Po 3). Enrico Finzi, Sociologo e Presidente di AstraRicerche, condividerà la propria visione sul tema e ne discuterà insieme agli esperti di Accenture e Oracle. L'incontro, rivolto in particolare alle aziende dei settori Retail e Beni di Consumo, consentirà dunque di comprendere perché la Customer Experience sia diventata la componente più importante e strategica del business delle imprese e di scoprire come essa accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite. L’evento darà inoltre la possibilità di capire come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza ai clienti in modo coerente e personalizzato, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabili.La partecipazione è gratuita su invito ed è riservata alle aziende finali. Per registrarsi all’evento è possibile collegarsi a questo link.

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  • La Customer Satisfaction non basta più!

    - by Silvia Valgoi
    La partita per la conquista della fedeltà dei clienti si gioca sempre meno sul prodotto e sempre più sul servizio. Dal momento che il consumatore di oggi è molto più evoluto e autonomo nelle scelte, il servizio deve andare ben oltre la classica interazione da Customer Service: deve rappresentare una vera e propria esperienza d’acquisto positiva. Questo è il risultato, che poi è una conferma, di Oracle Customer Experience Index, una ricerca che Oracle ha commissionato alla società LoudHouse la quale ha raccolto le opinioni di 1400 consumatori europei, di cui 200 italiani. Addirittura, l'81% di chi fa acquisti sarebbe disposto a pagare di più per una migliore customer experience. Un risultato non banale che la dice lunga su quanto il consumatore oggi sia evoluto e pretenda molto dall’azienda con la quale sta interagendo. Il 70% di coloro che hanno risposto al questionario afferma che se l’esperienza d’acquisto fosse negativa smetterebbe di rivolgersi a una determinata azienda e il 92% di questi comprerebbe da un concorrente. Ecco perchè il Customer Service non è più sufficiente, l’esperienza d’acquisto deve essere a 360° a partire dall’approccio al sito web per acquisire informazioni, all’analisi delle interazioni sui social media, fino alla consistenza delle informazioni e delle risposte che vengono fornite attraverso tutti i canali sia fisici sia virtuali. Per far questo Oracle ha dato vita a un’insieme di soluzioni che ha chiamato proprio Customer Experience Suite e spaziano dalla creazione di siti web evoluti, alla possibilità di fare Intelligence sui Social Media, alla capacità di creare un proficuo dialogo con i clienti in fase di postvendita. Per leggere il comunicato stampa della ricerca clicca qui   Per approfondire i risultati della ricerca CX Index  clicca qui

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  • Payments - Chase Paymentech PTK Decomissioning FTP After July 2014

    - by LuciaC
    Customers who have integrated Oracle Payments with Chase Paymentech payment system are being contacted by Paymentech informing them about the impending desupport of standard File Transfer Protocol (FTP).  Customers are being advised to look for alternate protocol to connect to Paymentech for credit card and direct debit payment processing.  Oracle Payments product management and development is aware of Paymentech PTK decomissioning FTP after July 2014. They are currently evaluating using SFTP as an alternative.  Please monitor Doc ID 1586425.1 for the latest updates.

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  • Customer Service Experience, Oracle e Cels insieme per innovare le strategie.

    - by Claudia Caramelli-Oracle
    Si è svolto oggi il workshop Oracle "Customer Service Experience. Strategie per progettare un Servizio eccellente e profittevole." che ha visto il contributo del gruppo di ricerca CELS (Research Group on Industrial Engineering, Logistics and Service Operations) e della sezione ASAP SMF dell’Università degli Studi di Bergamo. Giuditta Pezzotta (PhD - Cels) e Roberto Pinto (PhD - Cels) ci hanno presentato la Service Engineering Methodology (SEEM), innovativa piattaforma metodologica che permette di ottimizzare la creazione di valore sia per il cliente finale sia per l’azienda, partendo dalla progettazione del prodotto e arrivando alla progettazione della soluzione prodotto-servizio, e valutando la bontà del prodotto-servizio ipotizzato attraverso strumenti concettuali e di simulazione dei processi. Armando Janigro, CX Strategy Director EMEA - Oracle ha invece parlato di Modern Customer Service, ovvero di come adattarsi in modo agile e veloce alle mutevoli necessità dei clienti, ipotizzando l’adozione in chiave strategica di nuovi strumenti di differenziazione e di leadership come la Customer Experience (CX) e sfruttando le nuove dinamiche di relazione azienda-singolo consumatore per ottimizzare l’esperienza multicanale e per render più efficiente il Customer Service, creando ulteriore valore. A seguire è stata mostrata da PierLuigi Coli, Principal Sales Consultant - Oracle, una demo sui prodotti Service Cloud offerti da Oracle, a supporto di tutti i concetti raccontati nelle sessioni precedenti. Il workshop è stato un’occasione unica per definire i percorsi da intraprendere per sviluppare efficaci strategie di Customer Experience grazie ad approcci e metodologie innovative alla base di uno sviluppo sostenibile del business. Le slide proiettate sono disponibili su richiesta: scrivi a Claudia Caramelli per ogni informazione o chiarimento.

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  • Will we ever lose the human touch?

    - by divya.malik
    I was at a conference two weeks ago, which was targeted to sales and marketing professionals. The discussions around the changing scenario in sales was very interesting. More and more of selling is moving to the internet- sales people are delivering more of their presentations online, or via the phone. Budget constraints and new technologies have dramatically decreased the need for face-to-face interactions. At the same time, customers are also researching for products on their own, taking the advice of peers, making up their mind, and then contacting the vendor. That takes care of more than half of the usual selling process. But humans are social animals, and because of that I believe that despite these changing trends and technologies, the need to maintain the human touch will always be necessary. One of the presenters at the conference shared this video, which stayed in my mind.

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  • CX en la nube

    - by Noelia Gomez
    Las organizaciones con más éxito del mundo optan por ofrecer un servicio al cliente en la nube. Echa un vistazo a esta infografía para saber por qué 1024x768 Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Si quieres saber más sobre la experiencia del cliente: · Customer Concepts Magazine · Customer Concepts Exchange in LinkedIn · Customer Concepts Web TV · Customer Experience @ Oracle.com · Customer Experience Facebook Hub · Customer Experience YouTube Channel · Customer Experience Twitter

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  • IX eCommerce Forum: Oracle ed Euronics presentano il loro caso di successo

    - by Claudia Caramelli-Oracle
    Promosso da Netcomm, l'evento ha raggiunto la nona edizione. La tematica principale permette di indagare le dinamiche di tutta la filiera del commercio elettronico, offrendo spunti utili grazie al coinvolgimento di ospiti illustri e relatori. L'e-Commerce Forum è il luogo ideale per scoprire le opportunità del mercato italiano.Oracle, insieme a Reply, ha organizzato un workshop lunch rivolto a tutti coloro che sono interessati a sentire storie di successo circa come la piattaforma eCommerce di Oracle è stata implementata con successo. Il testimonial in questa occasione è stato Euronics. Abbiamo avuto in sala quasi 40 persone che hanno trascorso la loro pausa pranzo con noi! La tematica del resto è attuale e in continua evoluzione/espansione: l'interesse è alto e Oracle offre i mezzi più all'avanguardia per costruire la propria storia di successo proiettando le altre realtà sempre più avanti nel commercio elettronico.Per maggiori informazioni scrivi a Silvia Valgoi

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  • What's New in OIC Analytics 11g?

    - by LuciaC
    Oracle Incentive Compensation (OIC) Analytics for Oracle Data Integrator (ODI) breaks down traditional front and back office silos bringing together sales performance data with those responsible for the sale and selling costs. It is a framework for Sales Performance Management  based on a data mart of key performance metrics regardless of whether or not these metrics are incentivized.Commissionable metrics are brought into OIC for commission calculation and brought back to enrich the performance data mart.  Executives and Product Marketing/Product Line Managers are provided with actionable sales performance analytics.  Incentivized salesreps and partners are provided with commission dashboards on a frequent basis to inform them how they are doing and how far they are from their goals.OIC Analytics is now certified with 11g and has additional features.  Oracle continues to invest in OIC Analytics but the baseline for the investments will be the 11gR1 certification version of OIC Analytics.  Read about what's new and the certification details in Doc ID 1590729.1.

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  • Webcast: Oracle Service Charges - Introduction/Overview

    - by LuciaC
    December 5, 2012 at 12 pm ET, 11 am CT, 10 am MT, 9 am PT Have you wondered how Service Charges flow through into Order Management?  Do you want to understand more about the functional flows for Service Charges?  If you use Service Charges as part of your service implementation then you won't want to miss this webcast which explains Oracle Service Charges functionality and integration points with other products.   Topics will include: Functional flows involving Service Charges Integration points Data flow Available UI's Available API's. Go to Doc ID 1455786.1 to register. Current Schedule and Archived Downloads can be found on Doc ID 740966.1.

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  • Join the Customer Revolution – 25 oct 2012 - Paris

    - by Valérie De Montvallon
    Faites redécouvrir votre marque à vos clients !   Rendez-vous le 25 octobre à 19h pour découvrir comment les outils de nouvelle génération peuvent permettre à vos équipes de proposer une nouvelle expérience client.   Table ronde animée par Arnaud le Gal, rédacteur en chef des Echos Avec les témoignages d’ACCOR et Bouygues Telecom. Informations, inscriptions sur la page Oracle Customer Experience

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  • My Doors - Why Standards Matter to Business

    - by [email protected]
    By Brian Dayton on April 8, 2010 9:27 PM "Standards save money." "Standards accelerate projects." "Standards make better solutions." What do these statements mean to you? You buy technology solutions like Oracle Applications but you're a business person--trying to close the quarter, get performance reviews processed, negotiate a new sourcing contract, etc. When "standards" come up in presentations and discussions do you: - Nod your head politely - Tune out and check your smart phone - Turn to your IT counterpart and say "Bob's all over this standards thing, right Bob?" Here's why standards matter. My wife wants new external doors downstairs, ones that would get more light into the rooms. Am I OK with that? "Uhh, sure...it's a little dark in the kitchen." - 24 hours ago - wife calls to tell me that she's going to the hardware store and may look at doors - 20 hours ago - wife pulls into driveway, informs me that two doors are in the back of her station wagon, ready for me to carry - 19 hours ago - I re-discovered the fact that it's not fun to carry a solid wood door by myself - 5 hours ago - Local handyman, who was at our house anyway, tells me that the doors we bought will likely cost 2-3x the material cost in installation time and labor...the doors are standard but our doorways aren't We could have done more research. I could be more handy. Sure. But the fact is, my 1951 house wasn't built with me in mind. They built what worked and called it a day. The same holds true with a lot of business applications. They were designed and architected for one-time use with one use-case in mind. Today's business climate is different. If you're going to use your processes and technology to differentiate your business you should have at least a working knowledge of: - How standards can benefit your business - Your IT organization's philosophy around standards - Your vendor's track-record around standards...and watch for those who pay lip-service to standards but don't follow through The rallying cry in most IT organizations today is "learn more about the business, drop the acronyms." I'm not advocating that you go out and learn how to code in Java. But I do believe it will help your business and your decision-making process if you meet IT ½...even ¼ of the way there. Epilogue: The door project has been put on hold and yours truly has to return the doors to the hardware store tomorrow.

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  • Service Territories White Paper - Setup and Configuration

    - by LuciaC
    If you use Oracle Teleservice then you are probably using Service Territories to route service requests to the right resources such as Call Center Agents, Field Service Technicians, Technical Support Groups etc.  Getting those routings to happen correctly and efficiently is key to delivering high-quality service, so having the correct territory setup is essential.  The Service development team have published a new White Paper to help you do just that!  The White Paper includes information to help with understanding the required setups: Service Territories - Locating and Sorting matching Territories, and Picking winning Territories How to use Rank and Number of Winners The different Access Types that can be setup Operating Unit and how to use it effectively How to setup and use Service Qualifiers The limitation of some Geographic Qualifiers and how to overcome the limitations How to use Web ADI to maintain Territories. Read Doc ID 1234593.1 to access the white paper.  There was also a recent webcast on Territory Setup and Matching Attributes, you can access the recording via Doc ID 1455786.1.

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  • Web Applications Desktop Integrator (WebADI) Feature for Install Base Mass Update in 12.1.3

    - by LuciaC
    Purpose The integration of WebADI technology with the Install Base Mass Update function is designed to make creation and update of bulk item instances much easier than in the past. What is it? WebADI is an Excel-based desktop application where users can download an Excel template with item instances pre-populated based on search criteria.  Users can create and update item instances in the Excel sheet and finally upload the Excel data using an "upload" option available in the Excel menu. On upload, the modified data will bulk upload to interface tables which are processed by an asynchronous concurrent program that users can monitor for the uploaded results. Advantage: This allows users to work in a disconnected Environment: session time outs can be avoided, as once a template is downloaded the user can work in a disconnected environment and once all updates are done the new input can be uploaded. Also the data can be saved for later update and upload. For more details review the following: R12.1.3 Install Base WebADI Mass Update Feature (Doc ID 1535936.1) How To Use Install Base WebADI Mass Update Feature In Release 12.1.3 (Doc ID 1536498.1).

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  • E-Mail Center: How to Debug Auto-Processing Issues

    - by LuciaC
    Do you use E-mail Center Auto-Processing functionality?  Auto-processing rules can be defined which will process an email and initiate actions such as sending an auto-reply, auto-acknowledgement or service request update or creation.  If you're using auto-processing in your environment, then you will have noticed that, when things go wrong, often the only indication that there is an issue is if the email goes to the Supervisor Queue for manual processing instead of being sent.  Oracle Development has developed a script to help you debug when an email is meant to be auto-processed but is failing. There are scripts for R12.0.6 through to R12.1.3. See Doc ID 1427925.1 for details of the script and how to use it.

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  • nagios NRPE: Unable to read output

    - by user555854
    I currently set up a script to restart my http servers + php5 fpm but can't get it to work. I have googled and have found that mostly permissions are the problems of my error but can't figure it out. I start my script using /usr/lib/nagios/plugins/check_nrpe -H bart -c restart_http This is the output in my syslog on the node I want to restart Jun 27 06:29:35 bart nrpe[8926]: Connection from 192.168.133.17 port 25028 Jun 27 06:29:35 bart nrpe[8926]: Host address is in allowed_hosts Jun 27 06:29:35 bart nrpe[8926]: Handling the connection... Jun 27 06:29:35 bart nrpe[8926]: Host is asking for command 'restart_http' to be run... Jun 27 06:29:35 bart nrpe[8926]: Running command: /usr/bin/sudo /usr/lib/nagios/plugins/http-restart Jun 27 06:29:35 bart nrpe[8926]: Command completed with return code 1 and output: Jun 27 06:29:35 bart nrpe[8926]: Return Code: 1, Output: NRPE: Unable to read output Jun 27 06:29:35 bart nrpe[8926]: Connection from 192.168.133.17 closed. If I run the command myself it runs fine (but asks for a password) (nagios user) This are the script permission and the script contents. -rwxrwxrwx 1 nagios nagios 142 Jun 26 21:41 /usr/lib/nagios/plugins/http-restart #!/bin/bash echo "ok" /etc/init.d/nginx stop /etc/init.d/nginx start /etc/init.d/php5-fpm stop /etc/init.d/php5-fpm start echo "done" I also added this line to visudo nagios ALL=(ALL) NOPASSWD: /usr/lib/nagios/plugins/ My local nagios nrpe.cfg ############################################################################# # Sample NRPE Config File # Written by: Ethan Galstad ([email protected]) # # # NOTES: # This is a sample configuration file for the NRPE daemon. It needs to be # located on the remote host that is running the NRPE daemon, not the host # from which the check_nrpe client is being executed. ############################################################################# # LOG FACILITY # The syslog facility that should be used for logging purposes. log_facility=daemon # PID FILE # The name of the file in which the NRPE daemon should write it's process ID # number. The file is only written if the NRPE daemon is started by the root # user and is running in standalone mode. pid_file=/var/run/nagios/nrpe.pid # PORT NUMBER # Port number we should wait for connections on. # NOTE: This must be a non-priviledged port (i.e. > 1024). # NOTE: This option is ignored if NRPE is running under either inetd or xinetd server_port=5666 # SERVER ADDRESS # Address that nrpe should bind to in case there are more than one interface # and you do not want nrpe to bind on all interfaces. # NOTE: This option is ignored if NRPE is running under either inetd or xinetd #server_address=127.0.0.1 # NRPE USER # This determines the effective user that the NRPE daemon should run as. # You can either supply a username or a UID. # # NOTE: This option is ignored if NRPE is running under either inetd or xinetd nrpe_user=nagios # NRPE GROUP # This determines the effective group that the NRPE daemon should run as. # You can either supply a group name or a GID. # # NOTE: This option is ignored if NRPE is running under either inetd or xinetd nrpe_group=nagios # ALLOWED HOST ADDRESSES # This is an optional comma-delimited list of IP address or hostnames # that are allowed to talk to the NRPE daemon. # # Note: The daemon only does rudimentary checking of the client's IP # address. I would highly recommend adding entries in your /etc/hosts.allow # file to allow only the specified host to connect to the port # you are running this daemon on. # # NOTE: This option is ignored if NRPE is running under either inetd or xinetd allowed_hosts=127.0.0.1,192.168.133.17 # COMMAND ARGUMENT PROCESSING # This option determines whether or not the NRPE daemon will allow clients # to specify arguments to commands that are executed. This option only works # if the daemon was configured with the --enable-command-args configure script # option. # # *** ENABLING THIS OPTION IS A SECURITY RISK! *** # Read the SECURITY file for information on some of the security implications # of enabling this variable. # # Values: 0=do not allow arguments, 1=allow command arguments dont_blame_nrpe=0 # COMMAND PREFIX # This option allows you to prefix all commands with a user-defined string. # A space is automatically added between the specified prefix string and the # command line from the command definition. # # *** THIS EXAMPLE MAY POSE A POTENTIAL SECURITY RISK, SO USE WITH CAUTION! *** # Usage scenario: # Execute restricted commmands using sudo. For this to work, you need to add # the nagios user to your /etc/sudoers. An example entry for alllowing # execution of the plugins from might be: # # nagios ALL=(ALL) NOPASSWD: /usr/lib/nagios/plugins/ # # This lets the nagios user run all commands in that directory (and only them) # without asking for a password. If you do this, make sure you don't give # random users write access to that directory or its contents! command_prefix=/usr/bin/sudo # DEBUGGING OPTION # This option determines whether or not debugging messages are logged to the # syslog facility. # Values: 0=debugging off, 1=debugging on debug=1 # COMMAND TIMEOUT # This specifies the maximum number of seconds that the NRPE daemon will # allow plugins to finish executing before killing them off. command_timeout=60 # CONNECTION TIMEOUT # This specifies the maximum number of seconds that the NRPE daemon will # wait for a connection to be established before exiting. This is sometimes # seen where a network problem stops the SSL being established even though # all network sessions are connected. This causes the nrpe daemons to # accumulate, eating system resources. Do not set this too low. connection_timeout=300 # WEEK RANDOM SEED OPTION # This directive allows you to use SSL even if your system does not have # a /dev/random or /dev/urandom (on purpose or because the necessary patches # were not applied). The random number generator will be seeded from a file # which is either a file pointed to by the environment valiable $RANDFILE # or $HOME/.rnd. If neither exists, the pseudo random number generator will # be initialized and a warning will be issued. # Values: 0=only seed from /dev/[u]random, 1=also seed from weak randomness #allow_weak_random_seed=1 # INCLUDE CONFIG FILE # This directive allows you to include definitions from an external config file. #include=<somefile.cfg> # INCLUDE CONFIG DIRECTORY # This directive allows you to include definitions from config files (with a # .cfg extension) in one or more directories (with recursion). #include_dir=<somedirectory> #include_dir=<someotherdirectory> # COMMAND DEFINITIONS # Command definitions that this daemon will run. Definitions # are in the following format: # # command[<command_name>]=<command_line> # # When the daemon receives a request to return the results of <command_name> # it will execute the command specified by the <command_line> argument. # # Unlike Nagios, the command line cannot contain macros - it must be # typed exactly as it should be executed. # # Note: Any plugins that are used in the command lines must reside # on the machine that this daemon is running on! The examples below # assume that you have plugins installed in a /usr/local/nagios/libexec # directory. Also note that you will have to modify the definitions below # to match the argument format the plugins expect. Remember, these are # examples only! # The following examples use hardcoded command arguments... command[check_users]=/usr/lib/nagios/plugins/check_users -w 5 -c 10 command[check_load]=/usr/lib/nagios/plugins/check_load -w 15,10,5 -c 30,25,20 command[check_hda1]=/usr/lib/nagios/plugins/check_disk -w 20% -c 10% -p /dev/hda1 command[check_zombie_procs]=/usr/lib/nagios/plugins/check_procs -w 5 -c 10 -s Z command[check_total_procs]=/usr/lib/nagios/plugins/check_procs -w 150 -c 200 # The following examples allow user-supplied arguments and can # only be used if the NRPE daemon was compiled with support for # command arguments *AND* the dont_blame_nrpe directive in this # config file is set to '1'. This poses a potential security risk, so # make sure you read the SECURITY file before doing this. #command[check_users]=/usr/lib/nagios/plugins/check_users -w $ARG1$ -c $ARG2$ #command[check_load]=/usr/lib/nagios/plugins/check_load -w $ARG1$ -c $ARG2$ #command[check_disk]=/usr/lib/nagios/plugins/check_disk -w $ARG1$ -c $ARG2$ -p $ARG3$ #command[check_procs]=/usr/lib/nagios/plugins/check_procs -w $ARG1$ -c $ARG2$ -s $ARG3$ command[restart_http]=/usr/lib/nagios/plugins/http-restart # # local configuration: # if you'd prefer, you can instead place directives here include=/etc/nagios/nrpe_local.cfg # # you can place your config snipplets into nrpe.d/ include_dir=/etc/nagios/nrpe.d/ My Sudoers files # /etc/sudoers # # This file MUST be edited with the 'visudo' command as root. # # See the man page for details on how to write a sudoers file. # Defaults env_reset # Host alias specification # User alias specification # Cmnd alias specification # User privilege specification root ALL=(ALL) ALL nagios ALL=(ALL) NOPASSWD: /usr/lib/nagios/plugins/ # Allow members of group sudo to execute any command # (Note that later entries override this, so you might need to move # it further down) %sudo ALL=(ALL) ALL # #includedir /etc/sudoers.d Hopefully someone can help!

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  • Git autocomplete stopped working in Oh My ZSH

    - by Eric
    Help! My git autocomplete stopped working in Oh My ZSH. It was working, but now it is now. I'm not sure what changed, so I'm hoping someone can help me track down the problem. I've tried uninstalling and reinstalling but no luck, Which plugins would you like to load? (plugins can be found in ~/.oh-my-zsh/plugins/*) # Custom plugins may be added to ~/.oh-my-zsh/custom/plugins/ # Example format: plugins=(rails git textmate ruby lighthouse) plugins=(git)

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  • jQuery UI Tabs customization for many tabs

    - by Tauren
    I'd like to implement a tab bar using jquery-ui-tabs that has been customised to work like it does on HootSuite. Try this on HootSuite to see what I mean: Log in to your hootsuite.com account Click the + symbol to the right of your tabs Add tabs named "MMMMMMMMMMMMMMMMM" until a "More..." tab appears You'll see this: HootSuite includes the following features, all of which I would like to do: Fit as many tabs as possible onto the screen. Users with larger screens would see more tabs. If they run out of space, a "More..." tab would appear with a drop-down list Clicking onto the More tab would drop down a list of additional tabs Tabs can be dragged and rearranged. Tabs in the More drop-down list can be dragged to the tab bar Delete tabs with a small X next to the tab name Add tabs with a + icon to the right of the last tab I already have a tab bar working that does 4 and 6. I found a Paging Tab Plugin which is pretty cool, but works differently. Does anyone know of plugins or techniques that would help me accomplish the above? My thought is to not really make the More tab a real tab, but just an object that looks like a tab. I'd add logic to the tabs.add method to calculate if another tab can fit. If it can't, then I would add the details of the tab to my separate "More" list. There'd be a fair amount of effort to get this all working, so if there are any plugins that would help, I'd love to hear about them.

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  • Grails - Development advice - Where do I find Plugin APIs / Troubleshoot errors / Make life easy for

    - by gav
    Hello fellow Grails Developers! I was wondering if you could help me with what must be a very common issue. I have come from a world of Java and eclipse where JavaDocs and APIs are at your fingertips. Grails has some great features and plugins but I find their inner workings completely undescoverable and that makes me sad. Take for example the excellent authentication plugin, I set this up using the brief but accurate doc. Now I'm in eclipse with STS and I'm staring at a method; applicationContext.authenticationService.filterRequest( request, response, "${request.contextPath}/authentication/index" ) Which is throwing an exception; 2010-05-01 01:17:07,292 [http-8080-1] ERROR [/grailsapp].[default] - Servlet.service() for servlet default threw exception java.lang.IllegalStateException at org.apache.catalina.connector.ResponseFacade.sendError(ResponseFacade.java:407) at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:118) at org.codehaus.groovy.grails.web.sitemesh.GrailsPageResponseWrapper.sendError(GrailsPageResponseWrapper.java:91) And I have no idea where to start. I would love to have eclipse link to the source but there must be other manageable alternatives too as I know some people use TextMate or vim for development, they can't all have discovered the APIs for the plugins through trial and error!?! Is there any way of making the core Grails API more accessible / searchable? Autocomplete also doesn't seem to work for me in eclipse so if anyone has this working that would be ideal (It's an extension of the same question really). What's your approach? (Please don't say intelliJ, I can't afford it) I'm sure it's obvious and I'm just missing it, please put me out of my misery! Thanks in advance, Gav

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  • Objective-C function dispatch collisions; Or, how to achieve "namespaces"?

    - by fbrereto
    I have an application for Mac OS X that supports plugins that are intended to be loaded at the same time. Some of these plugins are built on top of a Cocoa framework that may receive updates in one plugin but not another. Given Objective-C's current method for function dispatching, any call from any plugin to a given Objective-C routine will go to the same routine every time. That means plugin A can find itself inside plugin B with a trivial Objective-C call! Obviously what we're looking for is for each plugin to interact with its own version of the framework upon which it was built. I have been reading some on Objective-C and this particular need, but haven't found a definitive solution for it yet. Update: My use of the word "framework" above is misleading: the framework is a statically-linked library, built into the plugin(s) that need it. The way Objective-C handles dispatching, however, even these statically linked pieces of disparate code will co-mingle in the Objective-C dispatcher, leading to unintended consequences. Update 2: I'm still a bit fuzzy on the answer provided here, as it doesn't seem to propose a solution as much as an unproven hypothesis.

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  • jQuery plugin design pattern for using `this` in private methods?

    - by thebossman
    I'm creating jQuery plugins using the pattern from the Plugins Authoring page: (function($) { $.fn.myPlugin = function(settings) { var config = {'foo': 'bar'}; if (settings) $.extend(config, settings); this.each(function() { // element-specific code here }); return this; }; })(jQuery); My code calls for several private methods that manipulate this. I am calling these private methods using the apply(this, arguments) pattern. Is there a way of designing my plugin such that I don't have to call apply to pass this from method to method? My modified plugin code looks roughly like this: (function($) { $.fn.myPlugin = function(settings) { var config = {'foo': 'bar'}; if (settings) $.extend(config, settings); this.each(function() { method1.apply(this); }); return this; }; function method1() { // do stuff with $(this) method2.apply(this); } function method2() { // do stuff with $(this), etc... } })(jQuery);

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  • errors deploying an EAR with EJBs 2.1 into JBoss AS5

    - by Marina
    Hi, I'm porting an application with EJBs 2.1 from Weblogic9 to JBoss AS5. I have made some of the changes like adding jboss.xml descriptors to EJBs and fixing application.xml of the EAR, but there are still problems when deploying the EAR. Here is a summary of the the latest error I'm getting when the first EJB is being deployed by JBoss (I will add the full stack trace at the end of the message): 14:15:48,124 ERROR [AbstractKernelController] Error installing to Parse: name=vf sfile:/C:/Marina/Tools/jboss-5.1.0.GA/server/default/deploy/contracts.ear/ state =Not Installed mode=Manual requiredState=Parse org.jboss.deployers.spi.DeploymentException: Error creating managed object for v fsfile:/C:/Marina/Tools/jboss-5.1.0.GA/server/default/deploy/contracts.ear/admin -ejb.jar/ .... Caused by: org.jboss.xb.binding.JBossXBException: Failed to parse source: Failed to parse schema for nsURI=, baseURI=null, schemaLocation=http://www.jboss.org/j2ee/dtd/jboss_2_4.dtd .... Caused by: org.jboss.xb.binding.JBossXBRuntimeException: -1:-1 94:3 The markup in the document preceding the root element must be well-formed. Is this a problem with parsing the jboss_2_4.dtd itself? or is it something worng with my descriptors for the EJB? When I try to validate the jboss_2_4.dtd in an XML editor it does complain about a syntax error at line 94:1 , which is the beginning of the first declaration, although it looks fine. Any ideas? Thanks! Marina Full error stack trace: 14:15:48,124 ERROR [AbstractKernelController] Error installing to Parse: name=vf sfile:/C:/Marina/Tools/jboss-5.1.0.GA/server/default/deploy/contracts.ear/ state =Not Installed mode=Manual requiredState=Parse org.jboss.deployers.spi.DeploymentException: Error creating managed object for v fsfile:/C:/Marina/Tools/jboss-5.1.0.GA/server/default/deploy/contracts.ear/admin -ejb.jar/ at org.jboss.deployers.spi.DeploymentException.rethrowAsDeploymentExcept ion(DeploymentException.java:49) at org.jboss.deployers.spi.deployer.helpers.AbstractParsingDeployerWithO utput.createMetaData(AbstractParsingDeployerWithOutput.java:362) at org.jboss.deployers.spi.deployer.helpers.AbstractParsingDeployerWithO utput.createMetaData(AbstractParsingDeployerWithOutput.java:322) at org.jboss.deployers.spi.deployer.helpers.AbstractParsingDeployerWithO utput.createMetaData(AbstractParsingDeployerWithOutput.java:294) at org.jboss.deployment.JBossEjbParsingDeployer.createMetaData(JBossEjbP arsingDeployer.java:95) at org.jboss.deployers.spi.deployer.helpers.AbstractParsingDeployerWithO utput.deploy(AbstractParsingDeployerWithOutput.java:234) at org.jboss.deployers.plugins.deployers.DeployerWrapper.deploy(Deployer Wrapper.java:171) at org.jboss.deployers.plugins.deployers.DeployersImpl.doDeploy(Deployer sImpl.java:1439) at org.jboss.deployers.plugins.deployers.DeployersImpl.doInstallParentFi rst(DeployersImpl.java:1157) at org.jboss.deployers.plugins.deployers.DeployersImpl.doInstallParentFi rst(DeployersImpl.java:1210) at org.jboss.deployers.plugins.deployers.DeployersImpl.install(Deployers Impl.java:1098) at org.jboss.dependency.plugins.AbstractControllerContext.install(Abstra ctControllerContext.java:348) at org.jboss.dependency.plugins.AbstractController.install(AbstractContr oller.java:1631) at org.jboss.dependency.plugins.AbstractController.incrementState(Abstra ctController.java:934) at org.jboss.dependency.plugins.AbstractController.resolveContexts(Abstr actController.java:1082) at org.jboss.dependency.plugins.AbstractController.resolveContexts(Abstr actController.java:984) at org.jboss.dependency.plugins.AbstractController.change(AbstractContro ller.java:822) at org.jboss.dependency.plugins.AbstractController.change(AbstractContro ller.java:553) at org.jboss.deployers.plugins.deployers.DeployersImpl.process(Deployers Impl.java:781) at org.jboss.deployers.plugins.main.MainDeployerImpl.process(MainDeploye rImpl.java:702) at org.jboss.system.server.profileservice.repository.MainDeployerAdapter .process(MainDeployerAdapter.java:117) at org.jboss.system.server.profileservice.repository.ProfileDeployAction .install(ProfileDeployAction.java:70) at org.jboss.system.server.profileservice.repository.AbstractProfileActi on.install(AbstractProfileAction.java:53) at org.jboss.system.server.profileservice.repository.AbstractProfileServ ice.install(AbstractProfileService.java:361) at org.jboss.dependency.plugins.AbstractControllerContext.install(Abstra ctControllerContext.java:348) at org.jboss.dependency.plugins.AbstractController.install(AbstractContr oller.java:1631) at org.jboss.dependency.plugins.AbstractController.incrementState(Abstra ctController.java:934) at org.jboss.dependency.plugins.AbstractController.resolveContexts(Abstr actController.java:1082) at org.jboss.dependency.plugins.AbstractController.resolveContexts(Abstr actController.java:984) at org.jboss.dependency.plugins.AbstractController.change(AbstractContro ller.java:822) at org.jboss.dependency.plugins.AbstractController.change(AbstractContro ller.java:553) at org.jboss.system.server.profileservice.repository.AbstractProfileServ ice.activateProfile(AbstractProfileService.java:306) at org.jboss.system.server.profileservice.ProfileServiceBootstrap.start( ProfileServiceBootstrap.java:271) at org.jboss.bootstrap.AbstractServerImpl.start(AbstractServerImpl.java: 461) at org.jboss.Main.boot(Main.java:221) at org.jboss.Main$1.run(Main.java:556) at java.lang.Thread.run(Thread.java:619) Caused by: org.jboss.xb.binding.JBossXBException: Failed to parse source: Failed to parse schema for nsURI=, baseURI=null, schemaLocation=http://www.jboss.org/j 2ee/dtd/jboss_2_4.dtd at org.jboss.xb.binding.parser.sax.SaxJBossXBParser.parse(SaxJBossXBPars er.java:203) at org.jboss.xb.binding.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java :168) at org.jboss.xb.util.JBossXBHelper.parse(JBossXBHelper.java:189) at org.jboss.xb.util.JBossXBHelper.parse(JBossXBHelper.java:166) at org.jboss.deployers.vfs.spi.deployer.SchemaResolverDeployer.parse(Sch emaResolverDeployer.java:137) at org.jboss.deployers.vfs.spi.deployer.SchemaResolverDeployer.parse(Sch emaResolverDeployer.java:121) at org.jboss.deployers.vfs.spi.deployer.AbstractVFSParsingDeployer.parse AndInit(AbstractVFSParsingDeployer.java:256) at org.jboss.deployers.vfs.spi.deployer.AbstractVFSParsingDeployer.parse (AbstractVFSParsingDeployer.java:188) at org.jboss.deployers.spi.deployer.helpers.AbstractParsingDeployerWithO utput.createMetaData(AbstractParsingDeployerWithOutput.java:348) ... 35 more Caused by: org.jboss.xb.binding.JBossXBRuntimeException: Failed to parse schema for nsURI=, baseURI=null, schemaLocation=http://www.jboss.org/j2ee/dtd/jboss_2_4 .dtd at org.jboss.xb.binding.resolver.AbstractMutableSchemaResolver.resolve(A bstractMutableSchemaResolver.java:293) at org.jboss.xb.binding.sunday.unmarshalling.SundayContentHandler.startE lement(SundayContentHandler.java:274) at org.jboss.xb.binding.parser.sax.SaxJBossXBParser$DelegatingContentHan dler.startElement(SaxJBossXBParser.java:401) at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Sour ce) at org.apache.xerces.xinclude.XIncludeHandler.startElement(Unknown Sourc e) at org.apache.xerces.impl.dtd.XMLDTDValidator.startElement(Unknown Sourc e) at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unkn own Source) at org.apache.xerces.impl.XMLNSDocumentScannerImpl$NSContentDispatcher.s canRootElementHook(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContent Dispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Un known Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Sour ce) at org.jboss.xb.binding.parser.sax.SaxJBossXBParser.parse(SaxJBossXBPars er.java:199) ... 43 more Caused by: org.jboss.xb.binding.JBossXBRuntimeException: -1:-1 94:3 The markup i n the document preceding the root element must be well-formed. at org.jboss.xb.binding.sunday.unmarshalling.XsdBinderTerminatingErrorHa ndler.handleError(XsdBinderTerminatingErrorHandler.java:40) at org.apache.xerces.impl.xs.XMLSchemaLoader.reportDOMFatalError(Unknown Source) at org.apache.xerces.impl.xs.XSLoaderImpl.load(Unknown Source) at org.jboss.xb.binding.Util.loadSchema(Util.java:395) at org.jboss.xb.binding.sunday.unmarshalling.XsdBinder.bind(XsdBinder.ja va:176) at org.jboss.xb.binding.sunday.unmarshalling.XsdBinder.bind(XsdBinder.ja va:147) at org.jboss.xb.binding.resolver.AbstractMutableSchemaResolver.resolve(A bstractMutableSchemaResolver.java:285) ... 58 more

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