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  • MDM for Tax Authorities

    - by david.butler(at)oracle.com
    In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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  • How to Achieve Real-Time Data Protection and Availabilty....For Real

    - by JoeMeeks
    There is a class of business and mission critical applications where downtime or data loss have substantial negative impact on revenue, customer service, reputation, cost, etc. Because the Oracle Database is used extensively to provide reliable performance and availability for this class of application, it also provides an integrated set of capabilities for real-time data protection and availability. Active Data Guard, depicted in the figure below, is the cornerstone for accomplishing these objectives because it provides the absolute best real-time data protection and availability for the Oracle Database. This is a bold statement, but it is supported by the facts. It isn’t so much that alternative solutions are bad, it’s just that their architectures prevent them from achieving the same levels of data protection, availability, simplicity, and asset utilization provided by Active Data Guard. Let’s explore further. Backups are the most popular method used to protect data and are an essential best practice for every database. Not surprisingly, Oracle Recovery Manager (RMAN) is one of the most commonly used features of the Oracle Database. But comparing Active Data Guard to backups is like comparing apples to motorcycles. Active Data Guard uses a hot (open read-only), synchronized copy of the production database to provide real-time data protection and HA. In contrast, a restore from backup takes time and often has many moving parts - people, processes, software and systems – that can create a level of uncertainty during an outage that critical applications can’t afford. This is why backups play a secondary role for your most critical databases by complementing real-time solutions that can provide both data protection and availability. Before Data Guard, enterprises used storage remote-mirroring for real-time data protection and availability. Remote-mirroring is a sophisticated storage technology promoted as a generic infrastructure solution that makes a simple promise – whatever is written to a primary volume will also be written to the mirrored volume at a remote site. Keeping this promise is also what causes data loss and downtime when the data written to primary volumes is corrupt – the same corruption is faithfully mirrored to the remote volume making both copies unusable. This happens because remote-mirroring is a generic process. It has no  intrinsic knowledge of Oracle data structures to enable advanced protection, nor can it perform independent Oracle validation BEFORE changes are applied to the remote copy. There is also nothing to prevent human error (e.g. a storage admin accidentally deleting critical files) from also impacting the remote mirrored copy. Remote-mirroring tricks users by creating a false impression that there are two separate copies of the Oracle Database. In truth; while remote-mirroring maintains two copies of the data on different volumes, both are part of a single closely coupled system. Not only will remote-mirroring propagate corruptions and administrative errors, but the changes applied to the mirrored volume are a result of the same Oracle code path that applied the change to the source volume. There is no isolation, either from a storage mirroring perspective or from an Oracle software perspective.  Bottom line, storage remote-mirroring lacks both the smarts and isolation level necessary to provide true data protection. Active Data Guard offers much more than storage remote-mirroring when your objective is protecting your enterprise from downtime and data loss. Like remote-mirroring, an Active Data Guard replica is an exact block for block copy of the primary. Unlike remote-mirroring, an Active Data Guard replica is NOT a tightly coupled copy of the source volumes - it is a completely independent Oracle Database. Active Data Guard’s inherent knowledge of Oracle data block and redo structures enables a separate Oracle Database using a different Oracle code path than the primary to use the full complement of Oracle data validation methods before changes are applied to the synchronized copy. These include: physical check sum, logical intra-block checking, lost write validation, and automatic block repair. The figure below illustrates the stark difference between the knowledge that remote-mirroring can discern from an Oracle data block and what Active Data Guard can discern. An Active Data Guard standby also provides a range of additional services enabled by the fact that it is a running Oracle Database - not just a mirrored copy of data files. An Active Data Guard standby database can be open read-only while it is synchronizing with the primary. This enables read-only workloads to be offloaded from the primary system and run on the active standby - boosting performance by utilizing all assets. An Active Data Guard standby can also be used to implement many types of system and database maintenance in rolling fashion. Maintenance and upgrades are first implemented on the standby while production runs unaffected at the primary. After the primary and standby are synchronized and all changes have been validated, the production workload is quickly switched to the standby. The only downtime is the time required for user connections to transfer from one system to the next. These capabilities further expand the expectations of availability offered by a data protection solution beyond what is possible to do using storage remote-mirroring. So don’t be fooled by appearances.  Storage remote-mirroring and Active Data Guard replication may look similar on the surface - but the devil is in the details. Only Active Data Guard has the smarts, the isolation, and the simplicity, to provide the best data protection and availability for the Oracle Database. Stay tuned for future blog posts that dive into the many differences between storage remote-mirroring and Active Data Guard along the dimensions of data protection, data availability, cost, asset utilization and return on investment. For additional information on Active Data Guard, see: Active Data Guard Technical White Paper Active Data Guard vs Storage Remote-Mirroring Active Data Guard Home Page on the Oracle Technology Network

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  • Oracle CRM On Demand Release 24 is Generally Available

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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  • In Social Relationship Management, the Spirit is Willing, but Execution is Weak

    - by Mike Stiles
    In our final talk in this series with Aberdeen’s Trip Kucera, we wanted to find out if enterprise organizations are actually doing anything about what they’re learning around the importance of communicating via social and using social listening for a deeper understanding of customers and prospects. We found out that if your brand is lagging behind, you’re not alone. Spotlight: How was Aberdeen able to find out if companies are putting their money where their mouth is when it comes to implementing social across the enterprise? Trip: One way to think about the relative challenges a business has in a given area is to look at the gap between “say” and “do.” The first of those words reveals the brand’s priorities, while the second reveals their ability to execute on those priorities. In Aberdeen’s research, we capture this by asking firms to rank the value of a set of activities from one on the low end to five on the high end. We then ask them to rank their ability to execute those same activities, again on a one to five, not effective to highly effective scale. Spotlight: And once you get their self-assessments, what is it you’re looking for? Trip: There are two things we’re looking for in this analysis. The first is we want to be able to identify the widest gaps between perception of value and execution. This suggests impediments to adoption or simply a high level of challenge, be it technical or otherwise. It may also suggest areas where we can expect future investment and innovation. Spotlight: So the biggest potential pain points surface, places where they know something is critical but also know they aren’t doing much about it. What’s the second thing you look for? Trip: The second thing we want to do is look at specific areas in which high-performing companies, the Leaders, are out-executing the Followers. This points to the business impact of these activities since Leaders are defined by a set of business performance metrics. Put another way, we’re correlating adoption of specific business competencies with performance, looking for what high-performers do differently. Spotlight: Ah ha, that tells us what steps the winners are taking that are making them winners. So what did you find out? Trip: Generally speaking, we see something of a glass curtain when it comes to the social relationship management execution gap. There isn’t a single social media activity in which more than 50% of respondents indicated effectiveness, which would be a 4 or 5 on that 1-5 scale. This despite the fact that 70% of firms indicate that generating positive social media mentions is valuable or very valuable, a 4 or 5 on our 1-5 scale. Spotlight: Well at least they get points for being honest. The verdict they’re giving themselves is that they just aren’t cutting it in these highly critical social development areas. Trip: And the widest gap is around directly engaging with customers and/or prospects on social networks, which 69% of firms rated as valuable but only 34% of companies say they are executing well. Perhaps even more interesting is that these two are interdependent since you’re most likely to generate goodwill on social through happy, engaged customers. This data also suggests that social is largely being used as a broadcast channel rather than for one-to-one engagement. As we’ve discussed previously, social is an inherently personal media. Spotlight: And if they’re still using it as a broadcast channel, that shows they still fail to understand the root of social and see it as just another outlet for their ads and push-messaging. That’s depressing. Trip: A second way to evaluate this data is by using Aberdeen’s performance benchmarking. The story is both a bit different, but consistent in its own way. The first thing we notice is that Leaders are more effective in their execution of several key social relationship management capabilities, namely generating positive mentions and engaging with “influencers” and customers. Based on the fact that Aberdeen uses a broad set of performance metrics to rank the respondents as either “Leaders” (top 35% in weighted performance) or “Followers” (bottom 65% in weighted performance), from website conversion to annual revenue growth, we can then correlated high social effectiveness with company performance. We can also connect the specific social capabilities used by Leaders with effectiveness. We spoke about a few of those key capabilities last time and also discuss them in a new report: Social Powers Activate: Engineering Social Engagement to Win the Hidden Sales Cycle. Spotlight: What all that tells me is there are rewards for making the effort and getting it right. That’s how you become a Leader. Trip: But there’s another part of the story, which is that overall effectiveness, even among Leaders, is muted. There’s just one activity in which more than a majority of Leaders cite high effectiveness, effectiveness being the generation of positive buzz. While 80% of Leaders indicate “directly engaging with customers” through social media channels is valuable, the highest rated activity among Leaders, only 42% say they’re effective. This gap even among Leaders shows the challenges still involved in effective social relationship management. @mikestilesPhoto: stock.xchng

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  • Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution

    - by Kellsey Ruppel
    Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution CUSTOMER AND PARTNER INFORMATION Customer Name – Siemens AG, Sector Healthcare Customer Revenue – 73,515 Billion Euro (2011, Siemens AG total) Customer Quote – “The realization of our complex requirements within a very short amount of time was enabled through the competent implementation partner Sapient, who fully used the  very broad scope of standard functionality provided in the Oracle WebCenter Portal, and the management of customer services, who continuously supported the project setup. ” – Joerg Modlmayr, Project Manager, Healthcare Customer Service Portal, Siemens AG The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. To ensure greater transparency, increased efficiency, higher user acceptance, and additional services, Siemens AG, Sector Healthcare, replaced several existing legacy portal solutions that could not meet the company’s future needs with Oracle WebCenter Portal. Various existing portal solutions that cannot meet future demands will be successively replaced by the new central service portal, which will also allow for the efficient and intuitive implementation of new service concepts.  With Oracle, doctors and hospitals using Siemens medical solutions now have access to a central information portal that provides important information and services at just the push of a button.  Customer Name – Siemens AG, Sector Healthcare Customer URL – www.siemens.com Customer Headquarters – Erlangen, Germany Industry – Industrial Manufacturing Employees – 360,000  Challenges – Replace disparate medical service portals to meet future demands and eliminate an  unnecessarily high level of administrative work caused by heterogeneous installations Ensure portals meet current user demands to improve user-acceptance rates and increase number of total users Enable changes and expansion through standard functionality to eliminate the need for reliance on IT and reduce administrative efforts and associated high costs Ensure efficient and intuitive implementation of new service concepts for all devices and systems Ensure hospitals and clinics to transparently monitor and measure services rendered for the various medical devices and systems  Increase electronic interaction and expand services to achieve a higher level of customer loyalty Solution –  Deployed Oracle WebCenter Portal to ensure greater transparency, and as a result, a higher level of customer loyalty  Provided a centralized platform for doctors and hospitals using Siemens’ medical technology solutions that provides important information and services at the push of a button Reduced significantly the administrative workload by centralizing the solution in the new customer service portal Secured positive feedback from customers involved in the pilot program developed by design experts from Oracle partner Sapient. The interfaces were created with customer needs in mind. The first survey taken shortly after implementation came back with 2.4 points on a scale of 0-3 in the category “customer service portal intuitiveness level” Met all requirements including alignment with the Siemens Style Guide without extensive programming Implemented additional services via the portal such as benchmarking options to ensure the optimal use of the Customer Device Park Provided option for documentation of all services rendered in conjunction with the medical technology systems to ensure that the value of the services are transparent for the decision makers in the hospitals  Saved and stored all machine data from approximately 100,000 remote systems in the central service and information platform Provided the option to register errors online and follow the call status in real-time on the portal Made  available at the push of a button all information on the medical technology devices used in hospitals or clinics—from security checks and maintenance activities to current device statuses Provided PDF format Service Performance Reports that summarize information from periods of time ranging from previous weeks up to one year, meeting medical product law requirements  Why Oracle – Siemens AG favored Oracle for many reasons, however, the company ultimately decided to go with Oracle due to the enormous range of functionality the solutions offered for the healthcare sector.“We are not programmers; we are service providers in the medical technology segment and focus on the contents of the portal. All the functionality necessary for internet-based customer interaction is already standard in Oracle WebCenter Portal, which is a huge plus for us. Having Oracle as our technology partner ensures that the product will continually evolve, providing a strong technology platform for our customer service portal well into the future,” said Joerg Modlmayr project manager, Healthcare Customer Service Portal, Siemens AG. Partner Involvement – Siemens AG selected Oracle Partner Sapient because the company offered a service portfolio that perfectly met Siemens’ requirements and had a wealth of experience implementing Oracle WebCenter Portal. Additionally, Sapient had designers with a very high level of expertise in usability—an aspect that Siemens considered to be of vast importance for the project.  “The Sapient team completely met all our expectations. Our tightly timed project was completed on schedule, and the positive feedback from our users proves that we set the right measures in terms of usability—all thanks to the folks at Sapient,” Modlmayr said.  Partner Name – Sapient GmbH Deutschland Partner URL – www.sapient.com

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • Maximize Performance and Availability with Oracle Data Integration

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Alert: Oracle is hosting the 12c Launch Webcast for Oracle Data Integration and Oracle Golden Gate on Tuesday, November 12 (tomorrow) to discuss the new capabilities in detail and share customer perspectives. Hear directly from customer experts and executives from SolarWorld Industries America, British Telecom and Rittman Mead and get your questions answered live by product experts. Register for this complimentary webcast today and join in the discussion tomorrow. Author: Irem Radzik, Senior Principal Product Director, Oracle Organizations that want to use IT as a strategic point of differentiation prefer Oracle’s complete application offering to drive better business performance and optimize their IT investments. These enterprise applications are in the center of business operations and they contain critical data that needs to be accessed continuously, as well as analyzed and acted upon in a timely manner. These systems also need to operate with high-performance and availability, which means analytical functions should not degrade applications performance, and even system maintenance and upgrades should not interrupt availability. Oracle’s data integration products, Oracle Data Integrator, Oracle GoldenGate, and Oracle Enterprise Data Quality, provide the core foundation for bringing data from various business-critical systems to gain a broader, unified view. As a more advance offering to 3rd party products, Oracle’s data integration products facilitate real-time reporting for Oracle Applications without impacting application performance, and provide ability to upgrade and maintain the system without taking downtime. Oracle GoldenGate is certified for Oracle Applications, including E-Business Suite, Siebel CRM, PeopleSoft, and JD Edwards, for moving transactional data in real-time to a dedicated operational reporting environment. This solution allows the app users to offload the resource-heavy queries to the reporting instance(s), reducing CPU utilization, improving OLTP performance, and extending the lifetime of existing IT assets. In addition, having a dedicated reporting instance with up-to-the-second transactional data allows optimizing the reporting environment and even decreasing costs as GoldenGate can move only the required data from expensive mainframe environments to cost-efficient open system platforms.  With real-time data replication capabilities GoldenGate is also certified to enable application upgrades and database/hardware/OS migration without impacting business operations. GoldenGate is certified for Siebel CRM, Communications Billing and Revenue Management and JD Edwards for supporting zero downtime upgrades to the latest app version. GoldenGate synchronizes a parallel, upgraded system with the old version in real time, thus enables continuous operations during the process. Oracle GoldenGate is also certified for minimal downtime database migrations for Oracle E-Business Suite and other key applications. GoldenGate’s solution also minimizes the risk by offering a failback option after the switchover to the new environment. Furthermore, Oracle GoldenGate’s bidirectional active-active data replication is certified for Oracle ATG Web Commerce to enable geographically load balancing and high availability for ATG customers. For enabling better business insight, Oracle Data Integration products power Oracle BI Applications with high performance bulk and real-time data integration. Oracle Data Integrator (ODI) is embedded in Oracle BI Applications version 11.1.1.7.1 and helps to integrate data end-to-end across the full BI Applications architecture, supporting capabilities such as data-lineage, which helps business users identify report-to-source capabilities. ODI is integrated with Oracle GoldenGate and provides Oracle BI Applications customers the option to use real-time transactional data in analytics, and do so non-intrusively. By using Oracle GoldenGate with the latest release of Oracle BI Applications, organizations not only leverage fresh data in analytics, but also eliminate the need for an ETL batch window and minimize the impact on OLTP systems. You can learn more about Oracle Data Integration products latest 12c version in our upcoming launch webcast and access the app-specific free resources in the new Data Integration for Oracle Applications Resource Center.

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  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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  • YouTube Scalability Lessons

    - by Bertrand Matthelié
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Calibri"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }h2 { margin: 12pt 0cm 3pt; page-break-after: avoid; font-size: 14pt; font-family: "Times New Roman"; font-style: italic; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }span.Heading2Char { font-family: Calibri; font-weight: bold; font-style: italic; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Very interesting blog post by Todd Hoff at highscalability.com presenting “7 Years of YouTube Scalability Lessons in 30 min” based on a presentation from Mike Solomon, one of the original engineers at YouTube: …. The key takeaway away of the talk for me was doing a lot with really simple tools. While many teams are moving on to more complex ecosystems, YouTube really does keep it simple. They program primarily in Python, use MySQL as their database, they’ve stuck with Apache, and even new features for such a massive site start as a very simple Python program. That doesn’t mean YouTube doesn’t do cool stuff, they do, but what makes everything work together is more a philosophy or a way of doing things than technological hocus pocus. What made YouTube into one of the world’s largest websites? Read on and see... Stats @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } 4 billion Views a day 60 hours of video is uploaded every minute 350+ million devices are YouTube enabled Revenue double in 2010 The number of videos has gone up 9 orders of magnitude and the number of developers has only gone up two orders of magnitude. 1 million lines of Python code Stack @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } Python - most of the lines of code for YouTube are still in Python. Everytime you watch a YouTube video you are executing a bunch of Python code. Apache - when you think you need to get rid of it, you don’t. Apache is a real rockstar technology at YouTube because they keep it simple. Every request goes through Apache. Linux - the benefit of Linux is there’s always a way to get in and see how your system is behaving. No matter how bad your app is behaving, you can take a look at it with Linux tools like strace and tcpdump. MySQL - is used a lot. When you watch a video you are getting data from MySQL. Sometime it’s used a relational database or a blob store. It’s about tuning and making choices about how you organize your data. Vitess- a  new project released by YouTube, written in Go, it’s a frontend to MySQL. It does a lot of optimization on the fly, it rewrites queries and acts as a proxy. Currently it serves every YouTube database request. It’s RPC based. Zookeeper - a distributed lock server. It’s used for configuration. Really interesting piece of technology. Hard to use correctly so read the manual Wiseguy - a CGI servlet container. Spitfire - a templating system. It has an abstract syntax tree that let’s them do transformations to make things go faster. Serialization formats - no matter which one you use, they are all expensive. Measure. Don’t use pickle. Not a good choice. Found protocol buffers slow. They wrote their own BSON implementation, which is 10-15 time faster than the one you can download. ...Contiues. Read the blog Watch the video

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  • The Enterprise is a Curmudgeon

    - by John K. Hines
    Working in an enterprise environment is a unique challenge.  There's a lot more to software development than developing software.  A project lead or Scrum Master has to manage personalities and intra-team politics, has to manage accomplishing the task at hand while creating the opportunities and a reputation for handling desirable future work, has to create a competent, happy team that actually delivers while being careful not to burn bridges or hurt feelings outside the team.  Which makes me feel surprised to read advice like: " The enterprise should figure out what is likely to work best for itself and try to use it." - Ken Schwaber, The Enterprise and Scrum. The enterprises I have experience with are fundamentally unable to be self-reflective.  It's like asking a Roman gladiator if he'd like to carve out a little space in the arena for some silent meditation.  I'm currently wondering how compatible Scrum is with the top-down hierarchy of life in a large organization.  Specifically, manufacturing-mindset, fixed-release, harmony-valuing large organizations.  Now I understand why Agile can be a better fit for companies without much organizational inertia. Recently I've talked with nearly two dozen software professionals and their managers about Scrum and Agile.  I've become convinced that a developer, team, organization, or enterprise can be Agile without using Scrum.  But I'm not sure about what process would be the best fit, in general, for an enterprise that wants to become Agile.  It's possible I should read more than just the introduction to Ken's book. I do feel prepared to answer some of the questions I had asked in a previous post: How can Agile practices (including but not limited to Scrum) be adopted in situations where the highest-placed managers in a company demand software within extremely aggressive deadlines? Answer: In a very limited capacity at the individual level.  The situation here is that the senior management of this company values any software release more than it values developer well-being, end-user experience, or software quality.  Only if the developing organization is given an immediate refactoring opportunity does this sort of development make sense to a person who values sustainable software.   How can Agile practices be adopted by teams that do not perform a continuous cycle of new development, such as those whose sole purpose is to reproduce and debug customer issues? Answer: It depends.  For Scrum in particular, I don't believe Scrum is meant to manage unpredictable work.  While you can easily adopt XP practices for bug fixing, the project-management aspects of Scrum require some predictability.  My question here was meant toward those who want to apply Scrum to non-development teams.  In some cases it works, in others it does not. How can a team measure if its development efforts are both Agile and employ sound engineering practices? Answer: I'm currently leaning toward measuring these independently.  The Agile Principles are a terrific way to measure if a software team is agile.  Sound engineering practices are those practices which help developers meet the principles.  I think Scrum is being mistakenly applied as an engineering practice when it is essentially a project management practice.  In my opinion, XP and Lean are examples of good engineering practices. How can Agile be explained in an accurate way that describes its benefits to sceptical developers and/or revenue-focused non-developers? Answer: Agile techniques will result in higher-quality, lower-cost software development.  This comes primarily from finding defects earlier in the development cycle.  If there are individual developers who do not want to collaborate, write unit tests, or refactor, then these are simply developers who are either working in an area where adding these techniques will not add value (i.e. they are an expert) or they are a developer who is satisfied with the status quo.  In the first case they should be left alone.  In the second case, the results of Agile should be demonstrated by other developers who are willing to receive recognition for their efforts.  It all comes down to individuals, doesn't it?  If you're working in an organization whose Agile adoption consists exclusively of Scrum, consider ways to form individual Agile teams to demonstrate its benefits.  These can even be virtual teams that span people across org-chart boundaries.  Once you can measure real value, whether it's Scrum, Lean, or something else, people will follow.  Even the curmudgeons.

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  • 7 Steps To Cut Recruiting Costs & Drive Exceptional Business Results

    - by Oracle Accelerate for Midsize Companies
    By Steve Viarengo, Vice President Product Management, Oracle Taleo Cloud Services  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 In good times, trimming operational costs is an ongoing goal. In tough times, it’s a necessity. In both good times and bad, however, recruiting occurs. Growth increases headcount in good times, and opportunistic or replacement hiring occurs in slow business cycles. By employing creative recruiting strategies in tandem with the latest technology developments, you can reduce recruiting costs while driving exceptional business results. Here are some critical areas to focus on. 1.  Target Direct Cost Savings Total recruiting process expenses are the sum of external costs plus internal labor costs. Most organizations can reduce recruiting expenses with direct cost savings. While additional savings on indirect costs can be realized from process improvement and efficiency gains, there are direct cost savings and benefits readily available in three broad areas: sourcing, assessments, and green recruiting. 2. Sourcing: Reduce Agency Costs Agency search firm fees can amount to 35 percent of a new employee’s annual base salary. Typically taken from the hiring department budget, these fees may not be visible to HR. By relying on internal mobility programs, referrals, candidate pipelines, and corporate career Websites, organizations can reduce or eliminate this agency spend. And when you do have to pay third-party agency fees, you can optimize the value you receive by collaborating with agencies to identify referred candidates, ensure access to candidate data and history, and receive automatic notifications and correspondence. 3. Sourcing: Reduce Advertising Costs You can realize significant cost reductions by placing all job positions on your corporate career Website. This will allow you to reap a substantial number of candidates at minimal cost compared to job boards and other sourcing options. 4.  Sourcing: Internal Talent Pool Internal talent pools provide a way to reduce sourcing and advertising costs while delivering improved productivity and retention. Internal redeployment reduces costs and ramp-up time while increasing retention and employee satisfaction. 5.  Sourcing: External Talent Pool Strategic recruiting requires identifying and matching people with a given set of skills to a particular job while efficiently allocating sourcing expenditures. By using an e-recruiting system (which drives external talent pool management) with a candidate relationship database, you can automate prescreening and candidate matching while communicating with targeted candidates. Candidate relationship management can lower sourcing costs by marketing new job opportunities to candidates sourced in the past. By mining the talent pool in this fashion, you eliminate the need to source a new pool of candidates for each new requisition. Managing and mining the corporate candidate database can reduce the sourcing cost per candidate by as much as 50 percent. 6.  Assessments: Reduce Turnover Costs By taking advantage of assessments during the recruitment process, you can achieve a range of benefits, including better productivity, superior candidate performance, and lower turnover (providing considerable savings). Assessments also save recruiter and hiring manager time by focusing on a short list of qualified candidates. Hired for fit, such candidates tend to stay with the organization and produce quality work—ultimately driving revenue.  7. Green Recruiting: Reduce Paper and Processing Costs You can reduce recruiting costs by automating the process—and making it green. A paperless process informs candidates that you’re dedicated to green recruiting. It also leads to direct cost savings. E-recruiting reduces energy use and pollution associated with manufacturing, transporting, and recycling paper products. And process automation saves energy in mailing, storage, handling, filing, and reporting tasks. Direct cost savings come from reduced paperwork related to résumés, advertising, and onboarding. Improving the recruiting process through sourcing, assessments, and green recruiting not only saves costs. It also positions the company to improve the talent base during the recession while retaining the ability to grow appropriately in recovery. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • Clustering on WebLogic exception on Failover

    - by Markos Fragkakis
    Hi all, I deploy an application on a WebLogic 10.3.2 cluster with two nodes, and a load balancer in front of the cluster. I have set the <core:init distributable="true" debug="true" /> My Session and Conversation classes implement Serializable. I start using the application being served by the first node. The console shows that the session replication is working. <Jun 17, 2010 11:43:50 AM EEST> <Info> <Cluster> <BEA-000128> <Updating 5903057688359791237S:xxx.yyy.gr:[7002,7002,-1,-1,-1,-1,-1]:xxx.yyy.gr:7002,xxx.yyy.gr:7002:prs_domain:PRS_Server_2 in the cluster.> <Jun 17, 2010 11:43:50 AM EEST> <Info> <Cluster> <BEA-000128> <Updating 5903057688359791237S:xxx.yyy.gr:[7002,7002,-1,-1,-1,-1,-1]:xxx.yyy.gr:7002,xxx.yyy.gr:7002:prs_domain:PRS_Server_2 in the cluster.> When I shutdown the first node from the Administration console, I get this in the other node: <Jun 17, 2010 11:23:46 AM EEST> <Error> <Kernel> <BEA-000802> <ExecuteRequest failed java.lang.NullPointerException. java.lang.NullPointerException at org.jboss.seam.intercept.JavaBeanInterceptor.callPostActivate(JavaBeanInterceptor.java:165) at org.jboss.seam.intercept.JavaBeanInterceptor.invoke(JavaBeanInterceptor.java:73) at com.myproj.beans.SortingFilteringBean_$$_javassist_seam_2.sessionDidActivate(SortingFilteringBean_$$_javassist_seam_2.java) at weblogic.servlet.internal.session.SessionData.notifyActivated(SessionData.java:2258) at weblogic.servlet.internal.session.SessionData.notifyActivated(SessionData.java:2222) at weblogic.servlet.internal.session.ReplicatedSessionData.becomePrimary(ReplicatedSessionData.java:231) at weblogic.cluster.replication.WrappedRO.changeStatus(WrappedRO.java:142) at weblogic.cluster.replication.WrappedRO.ensureStatus(WrappedRO.java:129) at weblogic.cluster.replication.LocalSecondarySelector$ChangeSecondaryInfo.run(LocalSecondarySelector.java:542) at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:516) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201) at weblogic.work.ExecuteThread.run(ExecuteThread.java:173) > What am I doing wrong? This is the SortingFilteringBean: import java.util.HashMap; import java.util.LinkedHashMap; import org.jboss.seam.ScopeType; import org.jboss.seam.annotations.Name; import org.jboss.seam.annotations.Scope; import com.myproj.model.crud.Filtering; import com.myproj.model.crud.Sorting; import com.myproj.model.crud.SortingOrder; /** * Managed bean aggregating the sorting and filtering values for all the * application's lists. A light-weight bean to always keep in the session with * minimum impact. */ @Name("sortingFilteringBean") @Scope(ScopeType.SESSION) public class SortingFilteringBean extends BaseManagedBean { private static final long serialVersionUID = 1L; private Sorting applicantProductListSorting; private Filtering applicantProductListFiltering; private Sorting homePageSorting; private Filtering homePageFiltering; /** * Creates a new instance of SortingFilteringBean. */ public SortingFilteringBean() { // ********************** // Applicant Product List // ********************** // Sorting LinkedHashMap<String, SortingOrder> applicantProductListSortingValues = new LinkedHashMap<String, SortingOrder>(); applicantProductListSortingValues.put("applicantName", SortingOrder.ASCENDING); applicantProductListSortingValues.put("applicantEmail", SortingOrder.ASCENDING); applicantProductListSortingValues.put("productName", SortingOrder.ASCENDING); applicantProductListSortingValues.put("productEmail", SortingOrder.ASCENDING); applicantProductListSorting = new Sorting( applicantProductListSortingValues); // Filtering HashMap<String, String> applicantProductListFilteringValues = new HashMap<String, String>(); applicantProductListFilteringValues.put("applicantName", ""); applicantProductListFilteringValues.put("applicantEmail", ""); applicantProductListFilteringValues.put("productName", ""); applicantProductListFilteringValues.put("productEmail", ""); applicantProductListFiltering = new Filtering( applicantProductListFilteringValues); // ********* // Home page // ********* // Sorting LinkedHashMap<String, SortingOrder> homePageSortingValues = new LinkedHashMap<String, SortingOrder>(); homePageSortingValues.put("productName", SortingOrder.ASCENDING); homePageSortingValues.put("productId", SortingOrder.ASCENDING); homePageSortingValues.put("productAtcCode", SortingOrder.UNSORTED); homePageSortingValues.put("productEmaNumber", SortingOrder.UNSORTED); homePageSortingValues.put("productOrphan", SortingOrder.UNSORTED); homePageSortingValues.put("productRap", SortingOrder.UNSORTED); homePageSortingValues.put("productCorap", SortingOrder.UNSORTED); homePageSortingValues.put("applicationTypeDescription", SortingOrder.ASCENDING); homePageSortingValues.put("applicationId", SortingOrder.ASCENDING); homePageSortingValues .put("applicationEmaNumber", SortingOrder.UNSORTED); homePageSortingValues .put("piVersionImportDate", SortingOrder.ASCENDING); homePageSortingValues.put("piVersionId", SortingOrder.ASCENDING); homePageSorting = new Sorting(homePageSortingValues); // Filtering HashMap<String, String> homePageFilteringValues = new HashMap<String, String>(); homePageFilteringValues.put("productName", ""); homePageFilteringValues.put("productAtcCode", ""); homePageFilteringValues.put("productEmaNumber", ""); homePageFilteringValues.put("applicationTypeId", ""); homePageFilteringValues.put("applicationEmaNumber", ""); homePageFilteringValues.put("piVersionImportDate", ""); homePageFiltering = new Filtering(homePageFilteringValues); } /** * @return the applicantProductListFiltering */ public Filtering getApplicantProductListFiltering() { return applicantProductListFiltering; } /** * @param applicantProductListFiltering * the applicantProductListFiltering to set */ public void setApplicantProductListFiltering( Filtering applicantProductListFiltering) { this.applicantProductListFiltering = applicantProductListFiltering; } /** * @return the applicantProductListSorting */ public Sorting getApplicantProductListSorting() { return applicantProductListSorting; } /** * @param applicantProductListSorting * the applicantProductListSorting to set */ public void setApplicantProductListSorting( Sorting applicantProductListSorting) { this.applicantProductListSorting = applicantProductListSorting; } /** * @return the homePageSorting */ public Sorting getHomePageSorting() { return homePageSorting; } /** * @param homePageSorting * the homePageSorting to set */ public void setHomePageSorting(Sorting homePageSorting) { this.homePageSorting = homePageSorting; } /** * @return the homePageFiltering */ public Filtering getHomePageFiltering() { return homePageFiltering; } /** * @param homePageFiltering * the homePageFiltering to set */ public void setHomePageFiltering(Filtering homePageFiltering) { this.homePageFiltering = homePageFiltering; } /** * For convenience to view in the Seam Debug page. * * @see java.lang.Object#toString() */ @Override public String toString() { StringBuilder sb = new StringBuilder(""); sb.append("\n\n"); sb.append("applicantProductListSorting"); sb.append(applicantProductListSorting); sb.append("\n\n"); sb.append("applicantProductListFiltering"); sb.append(applicantProductListFiltering); sb.append("\n\n"); sb.append("homePageSorting"); sb.append(homePageSorting); sb.append("\n\n"); sb.append("homePageFiltering"); sb.append(homePageFiltering); return sb.toString(); } } And this is the BaseManagedBean, inheriting the AbstractMutable. import java.io.IOException; import java.io.OutputStream; import java.util.List; import javax.faces.application.FacesMessage; import javax.faces.application.FacesMessage.Severity; import javax.faces.context.FacesContext; import javax.servlet.http.HttpServletResponse; import org.apache.commons.lang.ArrayUtils; import org.jboss.seam.core.AbstractMutable; import org.slf4j.Logger; import org.slf4j.LoggerFactory; import com.myproj.common.exceptions.WebException; import com.myproj.common.util.FileUtils; import com.myproj.common.util.StringUtils; import com.myproj.web.messages.Messages; public abstract class BaseManagedBean extends AbstractMutable { private static final Logger logger = LoggerFactory .getLogger(BaseManagedBean.class); private FacesContext facesContext; /** * Set a message to be displayed for a specific component. * * @param resourceBundle * the resource bundle where the message appears. Either base or * id may be used. * @param summaryResourceId * the id of the resource to be used as summary. For the detail * of the element, the element to be used will be the same with * the suffix {@code _detail}. * @param parameters * the parameters, in case the string is parameterizable * @param severity * the severity of the message * @param componentId * the component id for which the message is destined. Note that * an appropriate JSF {@code <h:message for="myComponentId">} tag * is required for the to appear, or alternatively a {@code * <h:messages>} tag. */ protected void setMessage(String resourceBundle, String summaryResourceId, List<Object> parameters, Severity severity, String componentId, Messages messages) { FacesContext context = getFacesContext(); FacesMessage message = messages.getMessage(resourceBundle, summaryResourceId, parameters); if (severity != null) { message.setSeverity(severity); } context.addMessage(componentId, message); } /** * Copies a byte array to the response output stream with the appropriate * MIME type and content disposition. The response output stream is closed * after this method. * * @param response * the HTTP response * @param bytes * the data * @param filename * the suggested file name for the client * @param mimeType * the MIME type; will be overridden if the filename suggests a * different MIME type * @throws IllegalArgumentException * if the data array is <code>null</code>/empty or both filename * and mimeType are <code>null</code>/empty */ protected void printBytesToResponse(HttpServletResponse response, byte[] bytes, String filename, String mimeType) throws WebException, IllegalArgumentException { if (response.isCommitted()) { throw new WebException("HTTP response is already committed"); } if (ArrayUtils.isEmpty(bytes)) { throw new IllegalArgumentException("Data buffer is empty"); } if (StringUtils.isEmpty(filename) && StringUtils.isEmpty(mimeType)) { throw new IllegalArgumentException( "Filename and MIME type are both null/empty"); } // Set content type (mime type) String calculatedMimeType = FileUtils.getMimeType(filename); // not among the known ones String newMimeType = mimeType; if (calculatedMimeType == null) { // given mime type passed if (mimeType == null) { // none available put default mime-type newMimeType = "application/download"; } else { if ("application/octet-stream".equals(mimeType)) { // small modification newMimeType = "application/download"; } } } else { // calculated mime type has precedence over given mime type newMimeType = calculatedMimeType; } response.setContentType(newMimeType); // Set content disposition and other headers String contentDisposition = "attachment;filename=\"" + filename + "\""; response.setHeader("Content-Disposition", contentDisposition); response.setHeader("Expires", "0"); response.setHeader("Cache-Control", "max-age=30"); response.setHeader("Pragma", "public"); // Set content length response.setContentLength(bytes.length); // Write bytes to response OutputStream out = null; try { out = response.getOutputStream(); out.write(bytes); } catch (IOException e) { throw new WebException("Error writing data to HTTP response", e); } finally { try { out.close(); } catch (Exception e) { logger.error("Error closing HTTP stream", e); } } } /** * Retrieve a session-scoped managed bean. * * @param sessionBeanName * the session-scoped managed bean name * @return the session-scoped managed bean */ protected Object getSessionBean(String sessionBeanName) { Object sessionScopedBean = FacesContext.getCurrentInstance() .getExternalContext().getSessionMap().get(sessionBeanName); if (sessionScopedBean == null) { throw new IllegalArgumentException("No such object in Session"); } else { return sessionScopedBean; } } /** * Set a session-scoped managed bean * * @param sessionBeanName * the session-scoped managed bean name * @return the session-scoped managed bean */ protected boolean setSessionBean(String sessionBeanName, Object sessionBean) { Object sessionScopedBean = FacesContext.getCurrentInstance() .getExternalContext().getSessionMap().get(sessionBeanName); if (sessionScopedBean == null) { FacesContext.getCurrentInstance().getExternalContext() .getSessionMap().put(sessionBeanName, sessionBean); } else { throw new IllegalArgumentException( "This session-scoped bean was already initialized"); } return true; } /** * For testing (enables mock of FacesContext) * * @return the faces context */ public FacesContext getFacesContext() { if (facesContext == null) { return FacesContext.getCurrentInstance(); } return facesContext; } /** * For testing (enables mocking of FacesContext). * * @param aFacesContext * a - possibly mock - faces context. */ public void setFacesContext(FacesContext aFacesContext) { this.facesContext = aFacesContext; } }

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  • Traceability with XSD

    - by blastthisinferno
    I am trying to let my XML schema handle a little traceability functionality as I'm gathering requirements while I read through some functional specifications. (Not ideal for requirement management, but at least its a start.) What I'm doing is creating a <functionalSpec tag for each functional specification I am currently reading through. I create a <requirement tag for each requirement I find. Since I want to be able to trace where the requirement came from, I create a <trace element with the id of the <functionalSpec element. Instead of allowing myself to enter any plain-old-text in the <functionalSpecId tag, I want the XSD to validate and make sure that I only enter in an id that exists for an existing functional spec. My problem is coming in where it seems the XML Schema W3C Recommendations documentation says that what I want to do is not possible. (about 1/2 way down) {selector} specifies a restricted XPath ([XPath]) expression relative to instances of the element being declared. This must identify a node set of subordinate elements (i.e. contained within the declared element) to which the constraint applies. I'm using Oxygen to create this since I'm fairly new to XSD files, and it gives me the following error: E [Xerces] Identity Constraint error: identity constraint "KeyRef@1045a2" has a keyref which refers to a key or unique that is out of scope. So my question is does anyone know of a way that will allow me to use the same XML structure that I have below through using XSD? Below is the XML file. <?xml version="1.0" encoding="UTF-8" ?> <srs xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="srs req2.xsd" xmlns="srs"> <requirements> <requirement DateCreated="2010-06-11" id="1"> <Text>The system shall...</Text> <trace> <functionalSpecId>B010134</functionalSpecId> </trace> <revisions> <revision date="2010-06-11" num="0"> <description>Initial creation.</description> </revision> </revisions> </requirement> </requirements> <functionalSpecs> <functionalSpec id="B010134" model="Model-T"> <trace> <meeting></meeting> </trace> <revisions> <revision date="2009-07-08" num="0"> <description>Initial creation.</description> </revision> <detailer>Me</detailer> <engineer>Me</engineer> </revisions> </functionalSpec> </functionalSpecs> </srs> Below is the XSD file. <?xml version="1.0" encoding="UTF-8" ?> <xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema" targetNamespace="srs" xmlns="srs" xmlns:srs="srs" elementFormDefault="qualified"> <!-- SRS --> <xs:element name="srs" type="SRSType"> </xs:element> <xs:complexType name="SRSType"> <xs:sequence> <xs:element ref="requirements" /> <xs:element ref="functionalSpecs" /> </xs:sequence> </xs:complexType> <!-- Requirements --> <xs:element name="requirements" type="RequirementsType"> <xs:unique name="requirementId"> <xs:selector xpath="srs/requirements/requirement" /> <xs:field xpath="@id" /> </xs:unique> </xs:element> <xs:complexType name="RequirementsType"> <xs:choice maxOccurs="unbounded"> <xs:element name="requirement" type="RequirementType" /> </xs:choice> </xs:complexType> <xs:complexType name="RequirementType"> <xs:complexContent> <xs:extension base="RequirementInfo"> <xs:sequence> <xs:element name="trace" type="TraceType" maxOccurs="unbounded" minOccurs="1" /> <xs:element name="revisions" type="RequirementRevisions" /> </xs:sequence> </xs:extension> </xs:complexContent> </xs:complexType> <xs:complexType name="RequirementRevisions"> <xs:sequence> <xs:element name="revision" type="RevisionInfo" minOccurs="1" maxOccurs="unbounded" /> </xs:sequence> </xs:complexType> <xs:complexType name="RequirementInfo"> <xs:sequence> <xs:element name="Text" type="Description" /> </xs:sequence> <xs:attribute name="DateCreated" type="xs:date" use="required" /> <xs:attribute name="id" type="xs:integer" use="required" /> </xs:complexType> <!-- Functional Specs --> <xs:element name="functionalSpecs" type="FunctionalSpecsType"> <xs:unique name="functionalSpecId"> <xs:selector xpath="srs/functionalSpecs/functionalSpec" /> <xs:field xpath="@id" /> </xs:unique> </xs:element> <xs:complexType name="FunctionalSpecsType"> <xs:choice maxOccurs="unbounded"> <xs:element name="functionalSpec" type="FunctionalSpecType" /> </xs:choice> </xs:complexType> <xs:complexType name="FunctionalSpecType"> <xs:complexContent> <xs:extension base="FunctionalSpecInfo"> <xs:sequence> <xs:element name="trace" type="TraceType" maxOccurs="unbounded" minOccurs="1" /> <xs:element name="revisions" type="FunctionalSpecRevisions" /> </xs:sequence> </xs:extension> </xs:complexContent> </xs:complexType> <xs:complexType name="FunctionalSpecRevisions"> <xs:sequence> <xs:element name="revision" type="RevisionInfo" minOccurs="1" maxOccurs="unbounded" /> <xs:element name="detailer" type="xs:string" /> <xs:element name="engineer" type="xs:string" /> </xs:sequence> </xs:complexType> <xs:complexType name="FunctionalSpecInfo"> <xs:attribute name="id" type="xs:string" use="required" /> <xs:attribute name="model" type="xs:string" use="required" /> </xs:complexType> <!-- Requirements, Functional Specs --> <xs:complexType name="TraceType"> <xs:choice> <xs:element name="requirementId"> <xs:keyref refer="requirementId" name="requirementIdRef"> <xs:selector xpath="srs/requirements/requirement" /> <xs:field xpath="@id" /> </xs:keyref> </xs:element> <xs:element name="functionalSpecId"> <xs:keyref refer="functionalSpecId" name="functionalSpecIdRef"> <xs:selector xpath="srs/functionalSpecs/functionalSpec" /> <xs:field xpath="@id" /> </xs:keyref> </xs:element> <xs:element name="meeting" /> </xs:choice> </xs:complexType> <!-- Common --> <xs:complexType name="RevisionInfo"> <xs:choice> <xs:element name="description" type="Description" /> </xs:choice> <xs:attribute name="date" type="xs:date" use="required" /> <xs:attribute name="num" type="xs:integer" use="required" /> </xs:complexType> <xs:complexType name="Description" mixed="true"> <xs:simpleContent> <xs:extension base="xs:string"> <xs:attribute name="Date" type="xs:date" /> </xs:extension> </xs:simpleContent> </xs:complexType> </xs:schema>

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  • No unique bean of type [javax.persistence.EntityManagerFactory] is defined: expected single bean but found 0

    - by user659580
    Can someone tell me what's wrong with my config? I'm overly frustrated and I've been loosing my hair on this. Any pointer will be welcome. Thanks Persistence.xml <?xml version="1.0" encoding="UTF-8"?> <persistence version="2.0" xmlns="http://java.sun.com/xml/ns/persistence" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://java.sun.com/xml/ns/persistence http://java.sun.com/xml/ns/persistence/persistence_2_0.xsd"> <persistence-unit name="myPersistenceUnit" transaction-type="JTA"> <provider>org.eclipse.persistence.jpa.PersistenceProvider</provider> <jta-data-source>jdbc/oracle</jta-data-source> <class>com.myproject.domain.UserAccount</class> <properties> <property name="eclipselink.logging.level" value="FINE"/> <property name="eclipselink.jdbc.batch-writing" value="JDBC" /> <property name="eclipselink.target-database" value="Oracle10g"/> <property name="eclipselink.cache.type.default" value="NONE"/> <!--Integrate EclipseLink with JTA in Glassfish--> <property name="eclipselink.target-server" value="SunAS9"/> <property name="eclipselink.cache.size.default" value="0"/> <property name="eclipselink.cache.shared.default" value="false"/> </properties> </persistence-unit> </persistence> Web.xml <?xml version="1.0" encoding="UTF-8"?> <web-app xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://java.sun.com/xml/ns/javaee" xmlns:web="http://java.sun.com/xml/ns/javaee/web-app_2_5.xsd" xsi:schemaLocation="http://java.sun.com/xml/ns/javaee http://java.sun.com/xml/ns/javaee/web-app_3_0.xsd" id="WebApp_ID" version="3.0"> <display-name>MyProject</display-name> <persistence-unit-ref> <persistence-unit-ref-name>persistence/myPersistenceUnit</persistence-unit-ref-name> <persistence-unit-name>myPersistenceUnit</persistence-unit-name> </persistence-unit-ref> <servlet> <servlet-name>mvc-dispatcher</servlet-name> <servlet-class>org.springframework.web.servlet.DispatcherServlet</servlet-class> <load-on-startup>1</load-on-startup> </servlet> <servlet-mapping> <servlet-name>mvc-dispatcher</servlet-name> <url-pattern>*.htm</url-pattern> </servlet-mapping> <context-param> <param-name>contextConfigLocation</param-name> <param-value>/WEB-INF/mvc-dispatcher-servlet.xml</param-value> </context-param> <context-param> <param-name>contextConfigLocation</param-name> <param-value>classpath:applicationContext.xml</param-value> </context-param> <listener> <listener-class>org.springframework.web.context.ContextLoaderListener</listener-class> </listener> </web-app> applicationContext.xml <?xml version="1.0" encoding="UTF-8"?> <beans xmlns="http://www.springframework.org/schema/beans" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="http://www.springframework.org/schema/p" xmlns:aop="http://www.springframework.org/schema/aop" xmlns:tx="http://www.springframework.org/schema/tx" xmlns:context="http://www.springframework.org/schema/context" xmlns:mvc="http://www.springframework.org/schema/mvc" xmlns:jee="http://www.springframework.org/schema/jee" xsi:schemaLocation="http://www.springframework.org/schema/beans http://www.springframework.org/schema/beans/spring-beans.xsd http://www.springframework.org/schema/aop http://www.springframework.org/schema/aop/spring-aop.xsd http://www.springframework.org/schema/tx http://www.springframework.org/schema/tx/spring-tx.xsd http://www.springframework.org/schema/context http://www.springframework.org/schema/context/spring-context.xsd http://www.springframework.org/schema/mvc http://www.springframework.org/schema/mvc/spring-mvc-3.0.xsd http://www.springframework.org/schema/jee http://www.springframework.org/schema/jee/spring-jee.xsd" default-autowire="byName"> <tx:annotation-driven/> <tx:jta-transaction-manager/> <jee:jndi-lookup id="entityManagerFactory" jndi-name="persistence/myPersistenceUnit"/> <bean class="org.springframework.beans.factory.annotation.RequiredAnnotationBeanPostProcessor"/> <bean class="org.springframework.dao.annotation.PersistenceExceptionTranslationPostProcessor"/> <!-- enables interpretation of the @PersistenceUnit/@PersistenceContext annotations providing convenient access to EntityManagerFactory/EntityManager --> <bean class="org.springframework.orm.jpa.support.PersistenceAnnotationBeanPostProcessor"/> </beans> mvc-dispatcher-servlet.xml <?xml version="1.0" encoding="UTF-8"?> <beans xmlns="http://www.springframework.org/schema/beans" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="http://www.springframework.org/schema/p" xmlns:context="http://www.springframework.org/schema/context" xmlns:mvc="http://www.springframework.org/schema/mvc" xmlns:tx="http://www.springframework.org/schema/tx" xsi:schemaLocation="http://www.springframework.org/schema/beans http://www.springframework.org/schema/beans/spring-beans-3.0.xsd http://www.springframework.org/schema/context http://www.springframework.org/schema/context/spring-context-3.0.xsd http://www.springframework.org/schema/mvc http://www.springframework.org/schema/mvc/spring-mvc-3.0.xsd http://www.springframework.org/schema/tx http://www.springframework.org/schema/tx/spring-tx.xsd"> <!-- DispatcherServlet Context: defines this servlet's request-processing infrastructure --> <tx:annotation-driven /> <tx:jta-transaction-manager /> <context:component-scan base-package="com.myProject" /> <context:annotation-config /> <!-- Enables the Spring MVC @Controller programming model --> <mvc:annotation-driven /> <mvc:default-servlet-handler /> <bean class="org.springframework.web.servlet.mvc.annotation.DefaultAnnotationHandlerMapping" /> <bean class="org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter" /> <!-- Location Tiles config --> <bean id="tilesConfigurer" class="org.springframework.web.servlet.view.tiles2.TilesConfigurer"> <property name="definitions"> <list> <value>/WEB-INF/tiles-defs.xml</value> </list> </property> </bean> <!-- Resolves views selected for rendering by Tiles --> <bean id="tilesViewResolver" class="org.springframework.web.servlet.view.UrlBasedViewResolver" p:viewClass="org.springframework.web.servlet.view.tiles2.TilesView" /> <!-- Resolves views selected for rendering by @Controllers to .jsp resources in the /WEB-INF/views directory --> <bean id="viewResolver" class="org.springframework.web.servlet.view.InternalResourceViewResolver"> <property name="prefix"> <value>/WEB-INF/pages/</value> </property> <property name="suffix"> <value>.jsp</value> </property> </bean> <bean id="messageSource" class="org.springframework.context.support.ReloadableResourceBundleMessageSource"> <property name="basename" value="/WEB-INF/messages" /> <property name="cacheSeconds" value="0"/> </bean> <bean id="validator" class="org.springframework.validation.beanvalidation.LocalValidatorFactoryBean" /> </beans> UserAccountDAO.java @Repository public class UserAccountDAO implements IUserAccountDAO { private EntityManager entityManager; @PersistenceContext public void setEntityManager(EntityManager entityManager) { this.entityManager = entityManager; } @Override @Transactional(readOnly = true, propagation = Propagation.REQUIRED) public UserAccount checkLogin(String userName, String pwd) { //* Find the user in the DB Query queryUserAccount = entityManager.createQuery("select u from UserAccount u where (u.username = :userName) and (u.password = :pwd)"); ....... } } loginController.java @Controller @SessionAttributes({"userAccount"}) public class LoginLogOutController { private static final Logger logger = LoggerFactory.getLogger(UserAccount.class); @Resource private UserAccountDAO userDAO; @RequestMapping(value="/loginForm.htm", method = RequestMethod.GET) public String showloginForm(Map model) { logger.debug("Get login form"); UserAccount userAccount = new UserAccount(); model.put("userAccount", userAccount); return "loginform"; } ... Error Stack INFO: 13:52:21,657 ERROR ContextLoader:220 - Context initialization failed org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'loginController': Injection of resource dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'userAccountDAO': Injection of persistence dependencies failed; nested exception is org.springframework.beans.factory.NoSuchBeanDefinitionException: No unique bean of type [javax.persistence.EntityManagerFactory] is defined: expected single bean but found 0 at org.springframework.context.annotation.CommonAnnotationBeanPostProcessor.postProcessPropertyValues(CommonAnnotationBeanPostProcessor.java:300) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1074) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:517) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456) at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291) at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222) at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288) at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190) at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:580) at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:895) at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:425) at org.springframework.web.context.ContextLoader.createWebApplicationContext(ContextLoader.java:276) at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:197) at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:47) at org.apache.catalina.core.StandardContext.contextListenerStart(StandardContext.java:4664) at com.sun.enterprise.web.WebModule.contextListenerStart(WebModule.java:535) at org.apache.catalina.core.StandardContext.start(StandardContext.java:5266) at com.sun.enterprise.web.WebModule.start(WebModule.java:499) at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:928) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:912) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:694) at com.sun.enterprise.web.WebContainer.loadWebModule(WebContainer.java:1947) at com.sun.enterprise.web.WebContainer.loadWebModule(WebContainer.java:1619) at com.sun.enterprise.web.WebApplication.start(WebApplication.java:90) at org.glassfish.internal.data.EngineRef.start(EngineRef.java:126) at org.glassfish.internal.data.ModuleInfo.start(ModuleInfo.java:241) at org.glassfish.internal.data.ApplicationInfo.start(ApplicationInfo.java:236) at com.sun.enterprise.v3.server.ApplicationLifecycle.deploy(ApplicationLifecycle.java:339) at com.sun.enterprise.v3.server.ApplicationLifecycle.deploy(ApplicationLifecycle.java:183) at org.glassfish.deployment.admin.DeployCommand.execute(DeployCommand.java:272) at com.sun.enterprise.v3.admin.CommandRunnerImpl$1.execute(CommandRunnerImpl.java:305) at com.sun.enterprise.v3.admin.CommandRunnerImpl.doCommand(CommandRunnerImpl.java:320) at com.sun.enterprise.v3.admin.CommandRunnerImpl.doCommand(CommandRunnerImpl.java:1176) at com.sun.enterprise.v3.admin.CommandRunnerImpl.access$900(CommandRunnerImpl.java:83) at com.sun.enterprise.v3.admin.CommandRunnerImpl$ExecutionContext.execute(CommandRunnerImpl.java:1235) at com.sun.enterprise.v3.admin.CommandRunnerImpl$ExecutionContext.execute(CommandRunnerImpl.java:1224) at com.sun.enterprise.v3.admin.AdminAdapter.doCommand(AdminAdapter.java:365) at com.sun.enterprise.v3.admin.AdminAdapter.service(AdminAdapter.java:204) at com.sun.grizzly.tcp.http11.GrizzlyAdapter.service(GrizzlyAdapter.java:166) at com.sun.enterprise.v3.server.HK2Dispatcher.dispath(HK2Dispatcher.java:100) at com.sun.enterprise.v3.services.impl.ContainerMapper.service(ContainerMapper.java:245) at com.sun.grizzly.http.ProcessorTask.invokeAdapter(ProcessorTask.java:791) at com.sun.grizzly.http.ProcessorTask.doProcess(ProcessorTask.java:693) at com.sun.grizzly.http.ProcessorTask.process(ProcessorTask.java:954) at com.sun.grizzly.http.DefaultProtocolFilter.execute(DefaultProtocolFilter.java:170) at com.sun.grizzly.DefaultProtocolChain.executeProtocolFilter(DefaultProtocolChain.java:135) at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:102) at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:88) at com.sun.grizzly.http.HttpProtocolChain.execute(HttpProtocolChain.java:76) at com.sun.grizzly.ProtocolChainContextTask.doCall(ProtocolChainContextTask.java:53) at com.sun.grizzly.SelectionKeyContextTask.call(SelectionKeyContextTask.java:57) at com.sun.grizzly.ContextTask.run(ContextTask.java:69) at com.sun.grizzly.util.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:330) at com.sun.grizzly.util.AbstractThreadPool$Worker.run(AbstractThreadPool.java:309) at java.lang.Thread.run(Thread.java:732)

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  • Silverlight MVVM Confusion: Updating Image Based on State

    - by senfo
    I'm developing a Silverlight application and I'm trying to stick to the MVVM principals, but I'm running into some problems changing the source of an image based on the state of a property in the ViewModel. For all intents and purposes, you can think of the functionality I'm implementing as a play/pause button for an audio app. When in the "Play" mode, IsActive is true in the ViewModel and the "Pause.png" image on the button should be displayed. When paused, IsActive is false in the ViewModel and "Play.png" is displayed on the button. Naturally, there are two additional images to handle when the mouse hovers over the button. I thought I could use a Style Trigger, but apparently they're not supported in Silverlight. I've been reviewing a forum post with a question similar to mine where it's suggested to use the VisualStateManager. While this might help with changing the image for hover/normal states, the part missing (or I'm not understanding) is how this would work with a state set via the view model. The post seems to apply only to events rather than properties of the view model. Having said that, I also haven't successfully completed the normal/hover affects, either. Below is my Silverlight 4 XAML. It should also probably be noted I'm working with MVVM Light. <UserControl x:Class="Foo.Bar.MyUserControl" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:i="clr-namespace:System.Windows.Interactivity;assembly=System.Windows.Interactivity" mc:Ignorable="d" d:DesignHeight="100" d:DesignWidth="200"> <UserControl.Resources> <Style x:Key="MyButtonStyle" TargetType="Button"> <Setter Property="IsEnabled" Value="true"/> <Setter Property="IsTabStop" Value="true"/> <Setter Property="Background" Value="#FFA9A9A9"/> <Setter Property="Foreground" Value="#FF000000"/> <Setter Property="MinWidth" Value="5"/> <Setter Property="MinHeight" Value="5"/> <Setter Property="Margin" Value="0"/> <Setter Property="HorizontalAlignment" Value="Left" /> <Setter Property="HorizontalContentAlignment" Value="Center"/> <Setter Property="VerticalAlignment" Value="Top" /> <Setter Property="VerticalContentAlignment" Value="Center"/> <Setter Property="Cursor" Value="Hand"/> <Setter Property="Template"> <Setter.Value> <ControlTemplate TargetType="Button"> <Grid> <Image Source="/Foo.Bar;component/Resources/Icons/Bar/Play.png"> <VisualStateManager.VisualStateGroups> <VisualStateGroup x:Name="Active"> <VisualState x:Name="MouseOver"> <Storyboard> <ObjectAnimationUsingKeyFrames Storyboard.TargetProperty="Source" Storyboard.TargetName="/Foo.Bar;component/Resources/Icons/Bar/Play_Hover.png" /> </Storyboard> </VisualState> </VisualStateGroup> </VisualStateManager.VisualStateGroups> </Image> </Grid> </ControlTemplate> </Setter.Value> </Setter> </Style> </UserControl.Resources> <Grid x:Name="LayoutRoot" Background="White"> <Button Style="{StaticResource MyButtonStyle}" Command="{Binding ChangeStatus}" Height="30" Width="30" /> </Grid> </UserControl> What is the proper way to update images on buttons with the state determined by the view model? Update I changed my Button to a ToggleButton hoping I could use the Checked state to differentiate between play/pause. I practically have it, but I ran into one additional problem. I need to account for two states at the same time. For example, Checked Normal/Hover and Unchecked Normal/Hover. Following is my updated XAML: <UserControl x:Class="Foo.Bar.MyUserControl" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:i="clr-namespace:System.Windows.Interactivity;assembly=System.Windows.Interactivity" mc:Ignorable="d" d:DesignHeight="100" d:DesignWidth="200"> <UserControl.Resources> <Style x:Key="MyButtonStyle" TargetType="ToggleButton"> <Setter Property="IsEnabled" Value="true"/> <Setter Property="IsTabStop" Value="true"/> <Setter Property="Background" Value="#FFA9A9A9"/> <Setter Property="Foreground" Value="#FF000000"/> <Setter Property="MinWidth" Value="5"/> <Setter Property="MinHeight" Value="5"/> <Setter Property="Margin" Value="0"/> <Setter Property="HorizontalAlignment" Value="Left" /> <Setter Property="HorizontalContentAlignment" Value="Center"/> <Setter Property="VerticalAlignment" Value="Top" /> <Setter Property="VerticalContentAlignment" Value="Center"/> <Setter Property="Cursor" Value="Hand"/> <Setter Property="Template"> <Setter.Value> <ControlTemplate TargetType="ToggleButton"> <Grid> <VisualStateManager.VisualStateGroups> <VisualStateGroup x:Name="CommonStates"> <VisualState x:Name="Normal"> <Storyboard> <ObjectAnimationUsingKeyFrames Storyboard.TargetProperty="(UIElement.Visibility)" Storyboard.TargetName="Pause"> <DiscreteObjectKeyFrame KeyTime="0"> <DiscreteObjectKeyFrame.Value> <Visibility>Collapsed</Visibility> </DiscreteObjectKeyFrame.Value> </DiscreteObjectKeyFrame> </ObjectAnimationUsingKeyFrames> </Storyboard> </VisualState> <VisualState x:Name="MouseOver"> <Storyboard> <ObjectAnimationUsingKeyFrames Storyboard.TargetProperty="(UIElement.Visibility)" Storyboard.TargetName="PlayHover"> <DiscreteObjectKeyFrame KeyTime="0"> <DiscreteObjectKeyFrame.Value> <Visibility>Visible</Visibility> </DiscreteObjectKeyFrame.Value> </DiscreteObjectKeyFrame> </ObjectAnimationUsingKeyFrames> <ObjectAnimationUsingKeyFrames Storyboard.TargetProperty="(UIElement.Visibility)" Storyboard.TargetName="Play"> <DiscreteObjectKeyFrame KeyTime="0"> <DiscreteObjectKeyFrame.Value> <Visibility>Collapsed</Visibility> </DiscreteObjectKeyFrame.Value> </DiscreteObjectKeyFrame> </ObjectAnimationUsingKeyFrames> </Storyboard> </VisualState> </VisualStateGroup> <VisualStateGroup x:Name="CheckStates"> <VisualState x:Name="Checked"> <Storyboard> <ObjectAnimationUsingKeyFrames Storyboard.TargetProperty="(UIElement.Visibility)" Storyboard.TargetName="Pause"> <DiscreteObjectKeyFrame KeyTime="0"> <DiscreteObjectKeyFrame.Value> <Visibility>Visible</Visibility> </DiscreteObjectKeyFrame.Value> </DiscreteObjectKeyFrame> </ObjectAnimationUsingKeyFrames> <ObjectAnimationUsingKeyFrames Storyboard.TargetProperty="(UIElement.Visibility)" Storyboard.TargetName="Play"> <DiscreteObjectKeyFrame KeyTime="0"> <DiscreteObjectKeyFrame.Value> <Visibility>Collapsed</Visibility> </DiscreteObjectKeyFrame.Value> </DiscreteObjectKeyFrame> </ObjectAnimationUsingKeyFrames> <ObjectAnimationUsingKeyFrames Storyboard.TargetProperty="(UIElement.Visibility)" Storyboard.TargetName="PlayHover"> <DiscreteObjectKeyFrame KeyTime="0"> <DiscreteObjectKeyFrame.Value> <Visibility>Collapsed</Visibility> </DiscreteObjectKeyFrame.Value> </DiscreteObjectKeyFrame> </ObjectAnimationUsingKeyFrames> </Storyboard> </VisualState> <VisualState x:Name="Unchecked" /> </VisualStateGroup> </VisualStateManager.VisualStateGroups> <Image x:Name="Play" Source="/Foo.Bar;component/Resources/Icons/Bar/Play.png" /> <Image x:Name="Pause" Source="/Foo.Bar;component/Resources/Icons/Bar/Pause.png" Visibility="Collapsed" /> <Image x:Name="PlayHover" Source="/Foo.Bar;component/Resources/Icons/Bar/Play_Hover.png" Visibility="Collapsed" /> <Image x:Name="PauseHover" Source="/Foo.Bar;component/Resources/Icons/Bar/Pause_Hover.png" Visibility="Collapsed" /> </Grid> </ControlTemplate> </Setter.Value> </Setter> </Style> </UserControl.Resources> <Grid x:Name="LayoutRoot" Background="White"> <ToggleButton Style="{StaticResource MyButtonStyle}" IsChecked="{Binding IsPlaying}" Command="{Binding ChangeStatus}" Height="30" Width="30" /> </Grid> </UserControl>

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  • IIS7.5 Domain Account Application Pool Identity for SQL Server Authentication

    - by Gareth Hill
    In Windows Server 2003/IIS6 land we typically create an app pool that runs as the identity of an AD account created with minimal privileges simply for that purpose. This same domain user would also be granted access to SQL Server so that any ASP.NET application in that app pool would be able to connect to SQL Server with Integrated Security=SSPI. We are making a brave move to the world of Windows Server 2008 R2/IIS7.5 and are looking to replicate this model, but I am struggling with how to make the application pool in IIS7.5 run as the identity of an AD account? I know this sounds simple and hopefully it is, but my attempts so far have been fruitless. Should the application pool identity be a 'Custom account' for a domain account? Does the domain account need to be added to any groups?

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  • Could not find DHCP daemon to get information on Belkin G Wifi Router

    - by Anirudh Goel
    I am using a Belkin G Wireless Router F5D7234, and i have a DSL connection with only a ethernet cable. So i connected the cable to the Modem port and allowed it to use Dyanmic IP, it worked successfully and an ip was assigned to it and multiple computers could connect to it and browse. But after some time the power went off and after then upon rebooting it is taking about half hour to get an IP address. Upon seeing the log i see this entry repeatedly 07/02/2010 23:22:34 DHCP Client: [WAN]Could not find DHCP daemon to get information 07/02/2010 23:22:32 DHCP Client: [WAN]Send Discover 07/02/2010 23:22:30 DHCP Client: [WAN]Send Discover 07/02/2010 23:22:28 DHCP Client: [WAN]Send Discover 07/02/2010 23:22:26 DHCP Client: [WAN]Send Discover 07/02/2010 23:22:26 DHCP Client: [WAN]Could not find DHCP daemon to get information 07/02/2010 23:22:24 DHCP Client: [WAN]Send Discover 07/02/2010 23:22:22 DHCP Client: [WAN]Send Discover 07/02/2010 23:22:20 DHCP Client: [WAN]Send Discover 07/02/2010 23:22:18 DHCP Client: [WAN]Send Discover Any idea what i can do? I tried using another belkin router of same model and make and there also i faced the same problem.

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  • Running Best Practice Analyzer on Windows 2012 yields error "Result file has not yet been generated"

    - by mhildreth
    Whenever I run the Best Practice Analyzer on a Windows 2012 server with IIS installed, I receive the error: "There has been a Best Practice Analyzer error for Model Id 'Microsoft/Windows/WebServer'. The Result file has not yet been generated. Please perform the scan first and try again." I'm doing this from the "Local Server" section of the Server Manager. I'm logged in as with a domain credential that has administrative rights on the server. I don't know how to generate the result file or where it would be located. I have 4 servers, all with IIS and this is happening on all of them. The servers are practically brand new so there isn't anything really exceptional about their setup. Any suggestions on how to generate the result file? Thanks in advance.

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  • Getting VMWare ESXi 5.0.0 with RAID using the Intel X79 chipset to work

    - by Deleted
    I have bought a new server where I use the motherboard ASUS P9X79 WS X79 S-2011 ATX. It will be used for virtualization, preferably using VMware vSphere Hypervisor™ (ESXi) if I can get the RAID on my motherboard working with VMWare (it does not detect it). The motherboard has the Intel® X79 chipset, which for RAID controller means vendor ID 8086 (Intel) and model ID 2826. When I boot the ESXi 5.0.0 installation media from my flash drive I can not see drives in the RAID5 set I created. Questions: Is there a VIB file for the RAID controller I can use? I have found one article at http://www.intel.com/support/motherboards/server/sb/CS-033313.htm on getting RAID to work with some Intel controllers, it lists 9 integrated RAID modules it is comptabile with. However, there is no mention of the X79 chipset.

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  • Missing Setup->VLAN on DD-WRT Web GUI?

    - by leeand00
    Please note that I've already posted this question on the dd-wrt forums. I am using "DD-WRT v24-sp2 (08/07/10) std" on a WZR-HP-G300NH model Buffalo router. I've found a number of tutorials online that talk about using Setup-VLAN on the menu system of the GUI interface to configure VLANs, but on my own router, it appears that VLAN configuration is located elsewhere; mainly in the Setup-Networking-VLAN Tagging section of the GUI. I would gladly just use the bash shell to configure the vlans on the router, but every tutorial I read refers to "changing the gui to reflect the changes made in the bash prompt". Are there any tutorials or documentation that you are aware of that that refer to the Setup-Networking-VLAN Tagging GUI portion of my router?

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  • xfx 680i motherboard failure?

    - by Ian
    At some point last night we must have had a blip in our power, as the stove clock was blinking like it would had their been... a blip in the power. When I came into my office this morning, my desktop computer was powered down and would not turn on. Cracking the case, I can see a small blue blinking light on the front right corner of the motherboard. Unplugging the power from the PSU causes the blinking to stop. Plugging in the power causes the blinking to resume. Pressing the power button does nothing. Does anyone know what this blinking blue light means? I'm mostly curious now if it's the motherboard that has gone bad, or the power supply. I don't have any other desktop parts to use to troubleshoot these components. Any ideas? My motherboard is an XFX NFORCE 680I SLI INTEL SOCKET 775 DDR2 ( Model #: MB-N680-ISH9 )

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  • OS X 10.9 Mavericks Kernel Panics out of the box

    - by Kevin
    OS X Kernel panics after a fresh install of OS X 10.9 on a 17" Macbook Pro. Anonymous UUID: D002464D-24B7-C2B5-3D83-1C0B02873B29 Wed Oct 30 11:08:17 2013 panic(cpu 1 caller 0xffffff8006edc19e): Kernel trap at 0xffffff7f88e0a96c, type 14=page fault, registers: CR0: 0x000000008001003b, CR2: 0xffffef7f88e309b8, CR3: 0x0000000009c2d000, CR4: 0x0000000000000660 RAX: 0x0fffffd0c7b30000, RBX: 0xffffef7f88e309b0, RCX: 0x0000000000000001, RDX: 0x000002f384d06471 RSP: 0xffffff80eff03d80, RBP: 0xffffff80eff03e70, RSI: 0x0000031384cfb168, RDI: 0xffffff80e8f05148 R8: 0xffffff801b0f8670, R9: 0x0000000000000005, R10: 0x0000000000004a24, R11: 0x0000000000000202 R12: 0xffffff801938b800, R13: 0x0000000000000005, R14: 0xffffff80e8f05148, R15: 0xffffff7f88e2ee20 RFL: 0x0000000000010006, RIP: 0xffffff7f88e0a96c, CS: 0x0000000000000008, SS: 0x0000000000000010 Fault CR2: 0xffffef7f88e309b8, Error code: 0x0000000000000002, Fault CPU: 0x1 Backtrace (CPU 1), Frame : Return Address 0xffffff80eff03a10 : 0xffffff8006e22f69 0xffffff80eff03a90 : 0xffffff8006edc19e 0xffffff80eff03c60 : 0xffffff8006ef3606 0xffffff80eff03c80 : 0xffffff7f88e0a96c 0xffffff80eff03e70 : 0xffffff7f88e09b89 0xffffff80eff03f30 : 0xffffff8006edda5c 0xffffff80eff03f50 : 0xffffff8006e3757a 0xffffff80eff03f90 : 0xffffff8006e378c8 0xffffff80eff03fb0 : 0xffffff8006ed6aa7 Kernel Extensions in backtrace: com.apple.driver.AppleIntelCPUPowerManagement(216.0)[A6EE4D7B-228E-3A3C-95BA-10ED6F331236]@0xffffff7f88e07000->0xffffff7f88e31fff BSD process name corresponding to current thread: kernel_task Mac OS version: 13A603 Kernel version: Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64 Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393 Kernel slide: 0x0000000006c00000 Kernel text base: 0xffffff8006e00000 System model name: MacBookPro5,2 (Mac-F2268EC8) System uptime in nanoseconds: 4634353513870 last loaded kext at 39203945245: com.viscosityvpn.Viscosity.tun 1.0 (addr 0xffffff7f89200000, size 32768) last unloaded kext at 147930318702: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f89110000, size 8192) loaded kexts: com.viscosityvpn.Viscosity.tun 1.0 com.viscosityvpn.Viscosity.tap 1.0 com.apple.driver.AudioAUUC 1.60 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.filesystems.autofs 3.0 com.apple.iokit.IOBluetoothSerialManager 4.2.0f6 com.apple.driver.AGPM 100.14.11 com.apple.driver.AppleMikeyHIDDriver 124 com.apple.driver.AppleHDA 2.5.2fc2 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6 com.apple.GeForceTesla 8.1.8 com.apple.driver.AppleMikeyDriver 2.5.2fc2 com.apple.iokit.IOUserEthernet 1.0.0d1 com.apple.driver.AppleUpstreamUserClient 3.5.13 com.apple.driver.AppleMuxControl 3.4.12 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.driver.AppleSMCLMU 2.0.4d1 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleMCCSControl 1.1.12 com.apple.driver.AppleLPC 1.7.0 com.apple.driver.SMCMotionSensor 3.0.4d1 com.apple.driver.AppleUSBTCButtons 240.2 com.apple.driver.AppleUSBTCKeyboard 240.2 com.apple.driver.AppleIRController 325.7 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1 com.apple.BootCache 35 com.apple.iokit.SCSITaskUserClient 3.6.0 com.apple.driver.XsanFilter 404 com.apple.iokit.IOAHCIBlockStorage 2.4.0 com.apple.driver.AppleUSBHub 650.4.4 com.apple.driver.AppleUSBEHCI 650.4.1 com.apple.driver.AppleFWOHCI 4.9.9 com.apple.driver.AirPort.Brcm4331 700.20.22 com.apple.driver.AppleAHCIPort 2.9.5 com.apple.nvenet 2.0.21 com.apple.driver.AppleUSBOHCI 650.4.1 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleACPIButtons 2.0 com.apple.driver.AppleSMBIOS 2.0 com.apple.driver.AppleACPIEC 2.0 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0 com.apple.nke.applicationfirewall 153 com.apple.security.quarantine 3 com.apple.driver.AppleIntelCPUPowerManagement 216.0.0 com.apple.kext.triggers 1.0 com.apple.iokit.IOSerialFamily 10.0.7 com.apple.AppleGraphicsDeviceControl 3.4.12 com.apple.driver.DspFuncLib 2.5.2fc2 com.apple.vecLib.kext 1.0.0 com.apple.iokit.IOAudioFamily 1.9.4fc11 com.apple.kext.OSvKernDSPLib 1.14 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6 com.apple.iokit.IOSurface 91 com.apple.iokit.IOBluetoothFamily 4.2.0f6 com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8 com.apple.driver.AppleSMBusPCI 1.0.12d1 com.apple.driver.AppleGraphicsControl 3.4.12 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.driver.AppleBacklightExpert 1.0.4 com.apple.iokit.IOFireWireIP 2.2.5 com.apple.driver.AppleHDAController 2.5.2fc2 com.apple.iokit.IOHDAFamily 2.5.2fc2 com.apple.driver.AppleSMBusController 1.0.11d1 com.apple.nvidia.classic.NVDAResmanTesla 8.1.8 com.apple.driver.IOPlatformPluginFamily 5.5.1d27 com.apple.iokit.IONDRVSupport 2.3.6 com.apple.iokit.IOGraphicsFamily 2.3.6 com.apple.driver.AppleSMC 3.1.6d1 com.apple.driver.AppleUSBMultitouch 240.6 com.apple.iokit.IOUSBHIDDriver 650.4.4 com.apple.driver.AppleUSBMergeNub 650.4.0 com.apple.driver.AppleUSBComposite 650.4.0 com.apple.driver.CoreStorage 380 com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0 com.apple.iokit.IOBDStorageFamily 1.7 com.apple.iokit.IODVDStorageFamily 1.7.1 com.apple.iokit.IOCDStorageFamily 1.7.1 com.apple.iokit.IOAHCISerialATAPI 2.6.0 com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0 com.apple.iokit.IOUSBUserClient 650.4.4 com.apple.iokit.IOFireWireFamily 4.5.5 com.apple.iokit.IO80211Family 600.34 com.apple.iokit.IOAHCIFamily 2.6.0 com.apple.iokit.IONetworkingFamily 3.2 com.apple.iokit.IOUSBFamily 650.4.4 com.apple.driver.NVSMU 2.2.9 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 278.10 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 7 com.apple.driver.AppleKeyStore 2 com.apple.driver.DiskImages 371.1 com.apple.iokit.IOStorageFamily 1.9 com.apple.iokit.IOReportFamily 21 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 2.0 com.apple.iokit.IOPCIFamily 2.8 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.pthread 1 com.apple.kec.corecrypto 1.0 System Profile: Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 8 GB, SMC 1.42f4 Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100 Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22) Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: Samsung SSD 840 Series, 120.03 GB Serial ATA Device: MATSHITADVD-R UJ-868 USB Device: Built-in iSight USB Device: BRCM2046 Hub USB Device: Bluetooth USB Host Controller USB Device: Apple Internal Keyboard / Trackpad USB Device: IR Receiver Thunderbolt Bus:

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  • Can I use a 27" iMac as a additional monitor for another 27" iMac?

    - by Darren Newton
    I currently have a 27" iMac i7 with the 512mb ATI card. After looking at prices on other Apple displays it appears I can purchase another low-end 27" iMac (Core 2 Duo basic model) for less than a 30" display. 3 Part question: Can I easily use the lower-end iMac as an additional monitor to my higher end iMac? While I am using the lower-end iMac as an additional monitor can I still take advantage of its CPU to do things like run a webserver, compress video with Handbrake, etc? Are there any other 27" LCD displays with the same resolution (2560 x 1440) cheaper than the basic iMac (~$1699.00 US)? Any insights appreciated.

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  • EC2 hosted service multi-tenant dynamic DNS solution

    - by accidental admin
    I want to change the model of my EC2 hosted service to have a separate sub domain for each tenant (ie. .example.com). My primary DNS is now with dnsmadeeasy.com, but their dynamic DNS offering seem pretty weak: it requires the API to use my full dnsmadeeasy.com account credentials, I rather have the API use a limited privilege credential that can only add/remove/modify subdomain records from what I gather it only allows to modify existing records, does not allow me to dynamically add/remove records for new tenant subdomains My question what are my alternatives? Is there something in the dnsmadeeasy API offering I misunderstood and I should just use them? Is there some other similar DNS service that has a DDNS offering that satisfies my requirements? Or should I just bite the bullet and host my own DNS (my fear is not configuration/learning/know how, my fear is reliability). If you recommend the latter, can you detail the necessary steps or a link to a good tutorial how to?

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  • Buying replacement Macbook Pro Battery - Genuine vs. eBay

    - by Nicolas Webb
    I'm looking to replace my Macbook Pro's battery (15", last model before the Unibody). It's currently at 55% capacity (as reported in System Information and Battery Health Monitor). I've reset the SMC firmware, calibrated the battery, and it's just not lasting that long anymore. I've seen some genuine replacements that are "pulls" (pulled from used computers) that are rated at least 90% capacity (iFixit, MacSales). I've also seen a variety of batteries on eBay that look more like clones than genuine batteries, but are new. A new battery from Apple is $129, and when I brought my laptop in they ran the Battery test and said if I bought the battery right then they'd give me a discount (around $100). Anyone out there used one of these "OEM Compatible" batteries? Fit/finish good? (I don't want a funky color or a corner that sticks out.) Or, should I just suck it up and get the genuine replacement (for about twice the price)?

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