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• Acer Aspire 3820TG video card driver issue for Windows 8 Pro

  - by supernx

  The model for Acer laptop is ATI mobility Radeon 5650. I am using Windows 8 Pro from MSDN. It was working fine until two days ago when Microsoft pushes an update. After the update, my video card stops working and I only see black screen after loading splash screen. I can go in Safe Mode. I tried to install driver from AMD website but it failed with error message "load detection driver failed". Anyone else have the same issue? Any idea how to solve this? I need to go in Win8 for my latest development.

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• Upgrading existing Windows 7 Pro licenses to Ent?

  - by Alex

  From our license info page from MS: Agreement Info: MOLP-Z Std ... License Date: 2011-03-02 Microsoft Invoice No: 91.... Reorder/Upgrade End Date: 2013-03-31 MS Win Pro 7 Sngl Open 1 License Part no: FQC-02872 Qty: 120 MS Win Server CAL 2008 Sng Open 1 Part no: R18-02709 Qty: 120 Now we want to upgrade to Enteprise but the reseller says "Sorry, you need to buy new licenses, 120x Win7Pro (FQC-02872) and 120x SoftwareAssurance (FQC-02368). Are they trying to rip us off?? "Upgrade End Date" still not here and why do we need to re-order exactly same part number (FQC-02872) only 1 year later?

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• Changing Win 8.1 Pro Store App Installation Folder

  - by ChiliYago

  I have a Dell Venue 8 Pro tablet with Windows 8.1. The c:\ is very limited capacity at only 24GB. With the OS only on the c:\ I just have 8.6GB of free space. So I have added a 64gb SSD to the machine and want to install all my apps on it and not the C Drive. I know the apps get installed in c:\Program Files\WindowsApps folder so I have ROBOCOPY'd all the files to d:\Program Files\WindowsApps and created a symbolic link using mklink. It seems that new apps are install correctly now on d:\ however the existing apps fail to open. What is the Microsoft's solution to making this happen seamlessly?

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• Drivers for Quick Cam pro 9000 on Windows 7

  - by runaros

  I have a Logitect Quick Cam Pro 9000 that I want to install on my Windows 7 installation. The user manual specifies that I have to install the software before I install the camera. But my experience is that software from hardware vendors tend to decrease computer performance, so I was wondering if this camera will work by only plugging it in and letting Windows 7 find and install the drivers for it. I could've just tried installing it of course, but again, hardware vendors are notorius for fucking up things, and I wouldn't want to make it impossible to install the camera by doing things in the wrong order, hence the question here on SuperUser because I assume somebody is more knowledgeable than me on this subject.

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• Windows 7 x64 Pro not indexing PDF content ?

  - by Wookai

  In an attemp to get rid of all the paper clutter that I receive each day, I started scanning and ORCing all my important documents last year. I was using Windows Desktop Search on Vista to index my "Administrative" folder in which I keep all these scanned documents, to be able to quickly retreive them when needed. I upgraded to Windows 7 RTM recently (I got the x64 Pro version, via the MSDN-AA channel of my university). Since then, it seems that the content of the PDFs is not indexed anymore. For example, I have the warranty for my GTX260 graphic card. In the PDF, using Acrobat Reader, I can search for the string "GTX260" and it finds the relevant lines. However, if I perform the same search in the folder containing the PDF, nothing is found. I checked in the indexing options, the folder is supposed to be indexed.

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• Dell Vostro 1000 w/fresh XP Pro installation running very slow

  - by ssvarc

  I'm working on a Dell Vostro 1000 laptop. It was running slowly and hanging, antivirus scans turned up nothing and the same with the Dell diagnostics (DFT hung - but Dell's diagnostics gave the HD a pass) so I imaged the HD and installed XP Pro on it. The laptop is still slow! (It takes a noticeable delay to enter words into the Google search box in IE and the computer hangs every time it enters the XP screensaver.) What are the likely possibilities at this point and how would I go about checking for them?

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• MacBook Pro (OSX Lion) - shutdown automatically before reaching login screen

  - by mkk

  When I try to lunch my MacBook Pro I can see a progress bar on loading screen. It goes to 1/15 or something like this and then it shut downs - I cannot reach even login screen. It happened to me 2 months ago, I have 'fixed' this by formatting my hard drive and installing OSX (Lion) again. This time I think that situation is a little bit different - I am able to enter single-user mode by pressing cmd + s. I then type /sbin/fsck -yf, I get the error: ** Checking Journaled HFS Plus volume. The volume name is Macintosh HD ** Checking extents overflow file. ** Checking catalog file. Invalid node structure (4, 24704) ** The volume Macintosh HD could not be verified completely. /dev/rdisk0s2 (hfs) EXITED WITH SIGNAL 8 but when I type exit, I can the login screen and I can log in. I tried a lot of things, booting from recovery partition and choosing disk utility to repair the disc, but I get error that it cannot be repaired. I have googled for hours and the only real solution I have found was to buy Disc warrior that might fix the issue. Any other suggestions? Secondary question is what causes this issue? I thought the reason are bad sectors, but Smart Utility haven't found any. I found suggestion that RAM could cause this kind of issue as well, so I downloaded rember and made memory test - all tests passed. Right now I have used my solution of entering single-mode user and then typing exit, however I am not sure how long it will 'work'. Of course I have back-uped what I considered important. Thanks for the help in advance! UPDATE: I guess Smart Utility was not very useful, I mnaged to get input/output error, which I believe is equivalent to bad sector.

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• HP Photosmart 7450 Prints Noise On Windows 7 Pro 64-bit

  - by David Mackintosh

  I have received a working (in its last location) HP Photosmart 7450 printer. I connected it up to my Windows 7 Pro 64-bit workstation, and the driver was (apparently) installed. The problem is that whenever I try to print from it -- test page, text from notepad, picture, whatever -- it spins through a half dozen sheets of paper, some of which have fractions of text on them, but most of which are either blank or have line noise printed on them. Noise similar to what was printed out on ye olde laserjet printers when the postscript interpreter failed. HP's web site only has a "use the included driver in Windows 7, be happy" instruction. The driver has been removed and added several times. The printer was previously attached to a XP Home computer and worked correctly without incident. Does anyone have any ideas for troubleshooting before I drop this printer in the river?

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• Optical Audio out stuck on on a MacBook

  - by Clinton Blackmore

  Apple have made an interesting headphone port for the MacBook (and some other Intel Mac models). It works like a standard jack: nothing plugged in - audio comes out of built-in speakers headphones/external speakers plugged in - plays through headphones/external speakers but you can also use a special adapter (which trips a tiny microswitch) to get an optical audio out signal (which you can presumably plug into a nice surround-sound system). This is all well and good except when, like auto-tracking, it doesn't work, and you are left with nothing to adjust. Users report that they get no sound when they have nothing plugged in and that a red light emanates from the headphone port. If you go to System Preferences - Sound - Output, it will say (IIRC) "Optical Out" instead of "Internal Speakers". The only solution I'm aware of is to try to reset the switch by inserting and removing a set of headphones or a toothpick, perhaps wiggling it inside of the port, and hoping that you luck out and get it. Are there other ways to fix this problem? Does anyone know where the microswitch is or have a good technique to reset it?

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• Windows XP Pro SP3 stop error code 0x000000F4

  - by Andrew Ford

  I have a system running Windows XP Pro SP3. My wife is the primary user of this system, and the last several days in a row, when she tries to log in to the system it gives her a BSOD with the stop error code 0x000000F4. The rest of the error codes change every time she tries to log on, but that one seems to stay constant. The error it gives me is: A process or thread crucial to system operation has unexpectedly exited or been terminated. The machine will also get stuck in a boot loop, where it keeps giving me the screen saying that windows did not start successfully, and to choose how to start windows. I have tried Safe Mode, Last known Good Config, and Normally, and all have resulted in either a return to the boot loop, or BSOD. What might this mean? How can I fix it, without doing a clean install?

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• MacPro 1,1 video's card

  - by alexus

  I just bought a Mac Pro 1,1 from my coworkers and I'm looking to upgrade video card as the one inside is very noisy. What are my options? Basically I'm not looking to spend a lot of money, in fact i'd rather to spend as little as possible and get low end or mid range card, I'm not really playing games all that much so pretty much anything will do, I'd prefer 2xx series though. Current Mac Pro sells w/ GT120, Apple sells upgrade kit for $149 (which is okay, I just not sure if I'll be able to use this card on such an old Mac Pro)

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• HP LaserJet Pro 400 Color M451dn Phantom Print Jobs

  - by francisswest

  Scenario: Multiple printers hooked up to a printer server (2008r2) including this HP LaserJet Pro 400 Color M451dn. All machines that are using the printer are based on Windows 7 Enterprise x64. Problem: Every couple of days the users who frequent this printer let me know that a few dozen pages with random characters down one side of the paper print out. This happens usually during the evening when no one is around to send print jobs to it. What I have done: Provided the below screen shot of the printer log with what I assume is the print jobs in question. I have looked into the printer driver compatibility and found no issues. Question: Is there a known issue with this printer or similar printers, and is there a solution that people are familiar with when they see multiple pages of gibberish printing out?

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• Eliminating "phantom" or "ghost" clicks on my Mac Pro

  - by fbrereto

  Recently on my Mac Pro I have been experiencing phantom clicks and other strange behaviors. I have been rummaging through my system preferences to try and root out possible causes, and recently came across a strange finding in the Exposé panel (the keyboard modifiers are there from my taking the screenshot): I have had a Logitech 2-button mouse with a mouse wheel for years, and have never had a problem with it in the past. In addition I am running OS X 10.6.8 and have not had any issues like this up to this point. Is this a known issue? Is the extensive mouse listing a red herring? Are there any fixes for either issue?

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• No recent docs listed in Office 2007 on Windows XP Pro

  - by user58094

  Hi, I have Office 2007 installed on a laptop running Windows XP Pro. When I go to open a file in Excel or Word, there is no list of recent documents. On the Options/Advanced page, the "show this number of recent documents" spinner displays 0 but is grayed out so I can't change it. The help page it directs me to describes how to disable the list, but not how to enable it. In Word, it says something about the list being disallowed by Group Policy, but I am not part of any workgroup and, as far as I know, the policies are all uninitialized, so it should be allowed by default. There are recent files listed in MRU keys in the registry. A similar question has been answered, but I believe that only applies to Windows Vista or 7 because the folder mentioned doesn't exist on my system. Instead, the folder "%APPDATA%\Microsoft\Office\Recent" contains shortcuts to recent docs for both Excel and Word. Any other ideas? Thanks.

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• Can't run .net software on Samsung Omnia Pro B7330

  - by Sam

  I've got a Samsung Omnia Pro B7330, and am unable to run any program for .net compact framework on it. My last three Smartphones had been HTC brand, and all the programs I tried are just simple winform apps, which ran on all HTC phones. But not on the Omnia. Whenever I try to start an app, I get an "unexpected error" / "NotSupportedException" at: Microsoft.AGL.Common.MISC.HandleArt() System.Windows.Forms.Control._InitInstalce() System.Windows.Forms.Control..ctor() System.Windows.Forms.Button..ctor() MyApp.InitializeComponents() The proper compact framework 2.0 is already installed in the rom, installing CF 3.5 didn't change anything. Anyone can tell me whats the problem with this phone?

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• Lion MacBook Pro will not load webpages with DNS just after wake

  - by NReilingh

  I'm working with a 2011 MacBook Pro running Lion (10.7.2), that after waking from sleep (i.e. opening the lid) takes an inordinately long amount of time (2-3 minutes or more) to get a usable internet connection. Upon waking, the wi-fi icon signifies it is negotiating a network connection, and completes one a few seconds later. At this point, network diagnostics will not show any issues, and everything in Network preferences looks as normal: I'm connected to the proper network, have the right IP address and gateway, and DNS settings are correct. However, any site accessed with a domain name (like http://www.google.com) in Safari will return the "You are not connected to the Internet." error. Accessing a site directly, say, with Google's 74.125.226.212, is successful. Yet, Network Diagnostics will insist that DNS is functioning properly. After a few minutes, the following lines will be printed to the Console log, and regular behavior will be restored. 11/18/11 8:11:31.288 PM airportd: _doAutoJoin: Already associated to “Wireless”. Bailing on auto-join. 11/18/11 8:11:32.000 PM kernel: en1: BSSID changed to 00:25:9c:63:91:bd This behavior occurs only when waking from sleep--not when turning wi-fi on and off. This problem also occurs when using a wired Ethernet connection. As per this thread, I have tried flushing the DNS cache and wiping the wireless network from memory (it's not a protected network). Neither have worked.

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• Hard crash when using bluetooth headset on MacBook Pro and Lion 10.7.2

  - by jtalarico

  I recently picked up a bluetooth headset (Motorola S10-HD) and started using it with my MacBook Pro (17" purchased new in 2010) running Lion 10.7.2. Here's what works - stereo audio: iTunes Spotify Pandora (via browser) games (e.g. Minecraft, which is a Java app) audio from YouTube Plex, VLC, other video players Here's what doesn't work well - stereo audio fails and the headset seems to go into mono (i.e. tinny-as-hell) mode: Google Hangout Skype GoTo Meeting Here's what's just downright catastrophic. If I'm listening to stereo audio and then decide to jump into a Skype call (Google Hangout, or GoTo Meeting), bluetooth often crashes and I can only get things working again by shutting down the device, disabling bluetooth, and getting things back up and running again. But the audio is still horrible, and MUCH better using just a simple set of iPhone earbuds and mic. About 80% of the time during such a call, bluetooth crashes. And about 90% of the time, after the call ends, Skype is shut down, or I try to switch back to playing stereo audio, I get a hard crash!! The gray screen of death descends and I'm told I need to restart my machine. In one such instance, even after a reboot, I could not enable bluetooth again ("Turn Bluetooth On" was grayed out in taskbar). Is this just a weak implementation of bluetooth by Apple, or is this a hardware issue? I've seen others posting similar issues even on the Apple support site indicating that bluetooth headsets are failing left and right, but I haven't seen anyone mention hard crashes.

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• Raid recovery in gigabyte GA-8I945 Pro

  - by epeleg

  This was a working machine until a few days ago. And now it won't boot into the OS, during startup if makes clicking sounds (I think from one of the drives). Installed OS: Windows 2003 Web edition Hardware: Gigabyte GA-8I945P Pro , 2*160G Sata in RAID1 configuration , 2 Volumes – 25G and the rest. When I installed windows on it, during setup, I pressed F6 and used ICH7DH drivers of RAID. The manual for the MOBO says: Step 1: After the POST memory test begins and before the operating system boot begins, look for a message which says "Press to enter Configuration utility" (Figure 4). Press CTRL+ I to enter the RAID BIOS setup utility. But the machine never shows this message. BIOS SATA RAID/AHCI Mode is set to RAID. Any ideas or pointers on what I can do to recover my data? Thanks

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• Is Windows 8 Pro usable without activation?

  - by DzinX

  There seems to be little information about the way activation system works in Windows 8, especially for consumer versions of Windows (Core/Pro, not Enterprise). I already know that Microsoft now requires you to enter a key before even starting the installation process, and that it tries to connect to the Internet and activate this key as soon as possible. Sometimes, though, you don't have Internet connection when installing Windows 8. What then? Can you install Windows? Can you use it? What are the limitations? For how long can you keep your copy of Windows usable without activation?

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• Moving tool bars in Acrobat X Pro

  - by user67275

  I'm using Acrobat X pro for Windows. I found that two lines of tool bar takes too much space. So I would like to combine them into one line, or move them to left or right side. I do know that I can hide those tool bars by Ctrl+H. But I want to use them without hiding. Since most documents I use are letter size and portrait type, tool bars on the left or right side would be much more efficient way of using space. Does anybody know how I can do this? (I think I could do it in Acrobat 9..but I can't in X version)

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• Windows 7 Pro x64 suffering from insomnia

  - by gemisigo

  My Win 7 Pro x64 is unable to enter sleep mode. Pressing the sleep button results in strange state where the computer starts entering the sleep mode, the display is turned off but then the whole process stops, it does not switch off the hdd, the keyboard still responds to numlock/capslock, but the display does not on anymore. I have to cut power and restart. If I remove everything (wireless mouse, external hdd, usb hub, etc.) it does enter sleep mode, but if there is something left, it does not, though every one of them has "Allow the computer to turn off this device..." checked and "Allow this device to wake the computer" unchecked. Why does it not work? It was working properly in the RC.

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• Windows 7 Pro - "domain" like login screen appeared

  - by Adrian

  I'm setting up a new PC with the Windows 7 Pro. After some actions (software installing, config changes, applying updates ), my login screen looks like the PC is connected to the domain: I have checked the settings and everywhere the "workgroup" is checked. I have been googling for three hours trying some solutions (Control UserPasswords2, regedit and the ".DEFAULT" key) but nothing works. I cannot see the user icons - only the login screen as above. I cannot also change the account icon. Has anybody seen such an issue?

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• Win XP Pro, IIS 5.1, PCI Compliance

  - by Mudman266

  I have a client that was scanned and determined not to be PCI Compliant. I looked and they had IIS setup to allow a program from central office to push/pull info from their server. Many of the reasons they failed appeared to have been fixed in SPs (they were on SP2) or security updates. I fully patched the server to (Windows XP Pro) SP3 with all optional updates. I had them scan again and again they failed with only one less vulnerability that I manually corrected (server was showing debugging/error messages). The main issue I'm having is that when I research the CVE code for each error, they say they are fixed in SP2 and up. I'm wondering if I need to remove IIS and resetup since I have patched to SP3. Any ideas?

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• Dual boot windows 8 pro and windows 7 on XPS 8500 Special additon

  - by Jesse

  I am trying to install a dual boot with windows 7 premium and windows 8 Pro on an XPS 8500 special edition. I created a new primary partition on my C: drive, inserted the windows 8 install disk, and rebooted my computer from DVD. I select custom install and the dialog box saying where do you want to install windows at? pops up but none of my drives are listed. Please help me determine what is going on? I don't understand why none of my drives are showing up on this menu. Not even the original drive. When I go to load driver and click on the partition I created it tells me "No signed device drivers were found. Make sure the installation media contains the correct drivers, and then click OK."

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• Equalizer for Toshiba Satellite Pro Laptop (Windows 7) (has Realtek sound)

  - by Need Help

  Hi, I've been trying to find a way to have a real equalizer for my Toshiba Satellite Pro Laptop. I don't know much about computers but the guys in the store seem to know less than I do! From what I've been able to glean through friends, Windows 7 no longer supports a real equalizer function with Realtek, and the result is a fake "equalizer" that does nothing. I have hearing issues so not being able properly adjust the higher frequencies is causing me physical pain and ringing in my ears. I've tried to decipher the threads I find online but am quite confused by them. Basically I need an equalizer that will work with Windows 7 (with everything, internet, skype, music, etc). The current drivers offered by Realtek do nothing except make the sound inaudible. The one that may possibly work and provide an actual equalizer is a few versions back and can't be found anywhere. Thanks! And sorry if this is a duplicate question but I am confused a bit by the threads online.

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