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• In terms of load handling, which is better: one server or two of equivalent power?

  - by seldary

  My goal is to figure out if i'm better off with one strong server, or multiple weaker servers with a load balancer. Does the fact of splitting the load between servers have an effect on the total load my website could take? It's hard to single that out, because there are of course a lot of parameters that affect the results, so some assumptions: Putting failover considerations aside - I know it matters, but for the sake of the question's simplicity, lets assume nothing fails. The servers in the multiple servers option have an accumulated "power" equivalent to the one server option (about the same amount of cores and RAM space). If that is too theoretical, here is a concrete question that could help: Suppose I have several instances of exactly the same server - lets call it S. Suppose that server S can serve a load of up to X calls per time unit. Will two S servers with a load balancer serve 2X calls per time unit? significantly more? significantly less?

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• redirecting arbitrary tcp/udp in kvm

  - by jbfink

  I've got a server with KVM on it, and multiple guest VMs. I'd like a way to redirect traffic from the host server to the VMs. Like, say, forward all traffic on port 2222 on the host to 22 on a guest VM for ssh. This would have to be done either through virt-manager or libvirt XML config files -- I've found multiple references to doing it through qemu (like http://forums.fedoraforum.org/showthread.php?t=237969) but absolutely nothing that I can see related to either libvirt or virt-manager. Do you know how I can do this?

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• Windows Server 2003 seems to pick the 'outgoing' IP address at random from all the ones configured in IIS, how can I make it just use one?

  - by ioSamurai

  We have multiple sites in IIS with different IP addresses. This is cool, want different IPs to all go to this server and use the proper site. However I discovered an issue that when the server makes an outgoing connection, I cannot predict which IP it will use. I had to have one client add ALL the IPs to their firewall so that a certain service could communicate with their server. Well now the time has come to add another IP/site to IIS but I had told them they would not need to add any more IPs. So the question is, how can I make Windows Server 2003 use only ONE specific IP for outgoing calls instead of it being unpredictable? If this is not a good enough description, when I was RDPed into the server and I opened IE and went to 'what is my IP' it was sometimes different which is how I discovered why the one client's firewall was suddenly refusing the connections. How can I just make outgoing calls originate from a static IP yet still allow multiple IPs pointing to different sites in IIS?

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• Table Formatting in Word

  - by user359217

  I have a table in Word which is 5 columns wide and multiple rows. In Row 3, cells 1, 2, 3 & 5 have simple text. Cell 4 contains a large quantity of text and therefore needs to wrap over several pages. Therefore, I mark "Allow row to break across pages". Problem: on next page where row has wrapped, cells 1, 2, 3 & 5 are blank with cell 4 displaying the wrapped text. Is there any way that I can get the simple text from Row 3, cells 1, 2 and 3 to repeat on the pages which contain the wrapped text of cell 4? I do not want the data to be in the table heading, as I have multiple rows which have a similar volume of text.

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• handle null values for string when implementing IXmlSerializable interface

  - by user208081

  I have the following class that implements IXmlSerializable. When implementing WriteXml(), I need to handle the case where the string members of this class may be null values. What is the best way of handling this? Currently, I am using the default constructor in which all the string properties are initialized to empty string values. This way, when WriteXml() is called, the string will not be null. One other way I could do this is check using String.IsNullOrEmpty before writing each string in xml. Any suggestions on how I can improve this code? using System; using System.Collections.Generic; using System.Linq; using System.Text; using System.Xml.Serialization; using System.Globalization; namespace TCS.Common.InformationObjects { public sealed class FaxSender : IXmlSerializable { #region Public Constants private const string DEFAULT_CLASS_NAME = "FaxSender"; #endregion Public Constants #region Public Properties public string Name { get; set; } public string Organization { get; set; } public string PhoneNumber { get; set; } public string FaxNumber { get; set; } public string EmailAddress { get; set; } #endregion Public Properties #region Public Methods #region Constructors public FaxSender() { Name = String.Empty; Organization = String.Empty; PhoneNumber = String.Empty; FaxNumber = String.Empty; EmailAddress = String.Empty; } public FaxSender(string name, string organization, string phoneNumber, string faxNumber, string emailAddress) { Name = name; Organization = organization; PhoneNumber = phoneNumber; FaxNumber = faxNumber; EmailAddress = emailAddress; } #endregion Constructors #region IXmlSerializable Members public System.Xml.Schema.XmlSchema GetSchema() { throw new NotImplementedException(); } public void ReadXml(System.Xml.XmlReader reader) { throw new NotImplementedException(); } public void WriteXml(System.Xml.XmlWriter xmlWriter) { try { // <sender> xmlWriter.WriteStartElement("sender"); // Write the name of the sender as an element. xmlWriter.WriteElementString("name", this.Name.ToString(CultureInfo.CurrentCulture)); // Write the organization of the sender as an element. xmlWriter.WriteElementString("organization", this.Organization.ToString(CultureInfo.CurrentCulture)); // Write the phone number of the sender as an element. xmlWriter.WriteElementString("phone_number", this.PhoneNumber.ToString(CultureInfo.CurrentCulture)); // Write the fax number of the sender as an element. xmlWriter.WriteElementString("fax_number", this.FaxNumber.ToString(CultureInfo.CurrentCulture)); // Write the email address of the sender as an element. xmlWriter.WriteElementString("email_address", this.EmailAddress.ToString(CultureInfo.CurrentCulture)); // </sender> xmlWriter.WriteEndElement(); } catch { // Rethrow any exceptions. throw; } } #endregion IXmlSerializable Members #endregion Public Methods } }

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• Symfony sfDoctrineGuard plugin sfGuardUser module

  - by Joe Mc

  When using sfDoctrineGuard plugin, it automatically generates the backend administration functionality where I can edit users of the system and assign them permissions. So I visit http://.../backend_dev.php/sf_guard_user/:id/edit where I am presented with the user's information including the available permissions to select. By default the permissions are shown as a multiple select box, HTML follows: <select name="sf_guard_user[permissions_list][]" multiple="multiple" id="sf_guard_user_permissions_list"> <option value="1">Permission1</option> <option value="2">Permission2</option> <option value="3">Permission3</option> <option value="4">Permission4</option> </select> What I would prefer is a list of checkboxes. So I searched around and found that if I add the option "expanded" set to true to the following code: 'permissions_list' => new sfWidgetFormDoctrineChoice(array('multiple' => true, 'model' => 'sfGuardPermission', 'expanded' => true,)), The code is part of this file: lib/form/doctrine/sfDoctrineGuardPlugin/base/BasesfGuardUserForm.class.php. I don't think I should've edited this file (potential for changes to be overwritten should sfDoctrineGuard ever be re-installed) but couldn't think of another way to make it work. The generated HTML is as follows: <ul class="checkbox_list"> <li><input name="sf_guard_user[permissions_list][]" type="checkbox" value="1" id="sf_guard_user_permissions_list_1" />&nbsp;<label for="sf_guard_user_permissions_list_1">Permission1</label></li> <li><input name="sf_guard_user[permissions_list][]" type="checkbox" value="2" id="sf_guard_user_permissions_list_2" />&nbsp;<label for="sf_guard_user_permissions_list_2">Permission2</label></li> <li><input name="sf_guard_user[permissions_list][]" type="checkbox" value="3" id="sf_guard_user_permissions_list_3" />&nbsp;<label for="sf_guard_user_permissions_list_3">Permission3</label></li> <li><input name="sf_guard_user[permissions_list][]" type="checkbox" value="4" id="sf_guard_user_permissions_list_4" />&nbsp;<label for="sf_guard_user_permissions_list_4">Permission4</label></li> </ul> What I need to do now is split up the permissions based on their prefix. For example if I had permissions named user_action1, user_action2, file_action1, file_action2, they would display like: User checkbox (custom label) Action One checkbox Action Two File checkbox (custom label) Action One checkbox Action Two but have no idea where to start with this. It would be easy if there was a template to edit but since I'm dealing with the Forms framework it is my understanding that the templates are generated on the fly - I can see them in my symonfy cache folder. How would I go about this? I started writing my own sfWidgetFormDoctrineChoicePermission class that extends the same class as sfWidgetFormDoctrineChoice but am struggling to edit the rendering functions correctly for the desired output. Is this the correct way to go about this work? I also need to integrate my sfGuardUserProfile model into the edit user page (same as above), I read somwhere that editing the generator.yml file for the sfGuardUser plugin module and simply adding the field names from the sfGuardUserProfile table would make it work, but sadly it doesn't. Any help with any of my queries would be appreciated. Thanks

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• Slicing a time range into parts

  - by beporter

  First question. Be gentle. I'm working on software that tracks technicians' time spent working on tasks. The software needs to be enhanced to recognize different billable rate multipliers based on the day of the week and the time of day. (For example, "Time and a half after 5 PM on weekdays.") The tech using the software is only required to log the date, his start time and his stop time (in hours and minutes). The software is expected to break the time entry into parts at the boundaries of when the rate multipliers change. A single time entry is not permitted to span multiple days. Here is a partial sample of the rate table. The first-level array keys are the days of the week, obviously. The second-level array keys represent the time of the day when the new multiplier kicks in, and runs until the next sequential entry in the array. The array values are the multiplier for that time range. [rateTable] => Array ( [Monday] => Array ( [00:00:00] => 1.5 [08:00:00] => 1 [17:00:00] => 1.5 [23:59:59] => 1 ) [Tuesday] => Array ( [00:00:00] => 1.5 [08:00:00] => 1 [17:00:00] => 1.5 [23:59:59] => 1 ) ... ) In plain English, this represents a time-and-a-half rate from midnight to 8 am, regular rate from 8 to 5 pm, and time-and-a-half again from 5 till 11:59 pm. The time that these breaks occur may be arbitrary to the second and there can be an arbitrary number of them for each day. (This format is entirely negotiable, but my goal is to make it as easily human-readable as possible.) As an example: a time entry logged on Monday from 15:00:00 (3 PM) to 21:00:00 (9 PM) would consist of 2 hours billed at 1x and 4 hours billed at 1.5x. It is also possible for a single time entry to span multiple breaks. Using the example rateTable above, a time entry from 6 AM to 9 PM would have 3 sub-ranges from 6-8 AM @ 1.5x, 8AM-5PM @ 1x, and 5-9 PM @ 1.5x. By contrast, it's also possible that a time entry may only be from 08:15:00 to 08:30:00 and be entirely encompassed in the range of a single multiplier. I could really use some help coding up some PHP (or at least devising an algorithm) that can take a day of the week, a start time and a stop time and parse into into the required subparts. It would be ideal to have the output be an array that consists of multiple entries for a (start,stop,multiplier) triplet. For the above example, the output would be: [output] => Array ( [0] => Array ( [start] => 15:00:00 [stop] => 17:00:00 [multiplier] => 1 ) [1] => Array ( [start] => 17:00:00 [stop] => 21:00:00 [multiplier] => 1.5 ) ) I just plain can't wrap my head around the logic of splitting a single (start,stop) into (potentially) multiple subparts.

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• My IDE is showing "undeclared FileNotFoundException must be caught or thrown"

  - by Dan Czarnecki

  I am having the following issue above. I have tried actually putting a try-catch statement into the code as you will see below, but I can't get the compiler to get past that. import java.io.*; public class DirectoryStatistics extends DirectorySize { /* Dan Czarnecki October 24, 2013 Class variables: private File directory A File object that holds the pathname of the directory to look in private long sizeInBytes A variable of type long that holds the size of a file/directory (in bytes) private long fileCount A variable of type long that holds the number of files in a directory Constructors: public DirectoryStatistics(File startingDirectory) throws FileNotFoundException Creates a DirectoryStatistics object, given a pathname (inherited from DirectorySize class), and has 3 instance variables that hold the directory to search in, the size of each file (in bytes), and the number of files within the directory Modification history: October 24, 2013 Original version of class */ private File directory; private long sizeInBytes; private long fileCount; public DirectoryStatistics(File startingDirectory) throws FileNotFoundException { super(startingDirectory); try { if(directory == null) { throw new IllegalArgumentException("null input"); } if(directory.isDirectory() == false) { throw new FileNotFoundException("the following input is not a directory!"); } } catch(IOException ioe) { System.out.println("You have not entered a directory. Please try again."); } } public File getDirectory() { return this.directory; } public long getSizeInBytes() { return this.sizeInBytes; } public long getFileCount() { return this.fileCount; } public long setFileCount(long size) { fileCount = size; return size; } public long setSizeInBytes(long size) { sizeInBytes = size; return size; } public void incrementFileCount() { fileCount = fileCount + 1; } public void addToSizeInBytes(long addend) { sizeInBytes = sizeInBytes + addend; } public String toString() { return "Directory" + this.directory + "Size (in bytes) " + this.sizeInBytes + "Number of files: " + this.fileCount; } public int hashCode() { return this.directory.hashCode(); } public boolean equals(DirectoryStatistics other) { return this.equals(other); } } import java.io.*; import java.util.*; public class DirectorySize extends DirectoryProcessor { /* Dan Czarnecki October 17, 2013 Class variables: private Vector<Long> directorySizeList Variable of type Vector<Long> that holds the total file size of files in that directory as well as files within folders of that directory private Vector<File> currentFile Variable of type Vector<File> that holds the parent directory Constructors: public DirectorySize(File startingDirectory) throws FileNotFoundException Creates a DirectorySize object, takes in a pathname (inherited from DirectoryProcessor class, and has a single vector of a DirectoryStatistics object to hold the files and folders within a directory Modification History October 17, 2013 Original version of class Implemented run() and processFile() methods */ private Vector<DirectoryStatistics> directory; /* private Vector<Long> directorySizeList; private Vector<File> currentFile; */ public DirectorySize(File startingDirectory) throws FileNotFoundException { super(startingDirectory); directory = new Vector<DirectoryStatistics>(); } public void processFile(File file) { DirectoryStatistics parent; int index; File parentFile; System.out.println(file.getName()); System.out.println(file.getParent()); parentFile = file.getParentFile(); parent = new DirectoryStatistics(parentFile); System.out.println(parent); parent.equals(parent); index = directory.indexOf(parent); if(index == 0) { directory.elementAt(index).addToSizeInBytes(file.length()); directory.elementAt(index).incrementFileCount(); } if(index < 0) { directory.addElement(parent); directory.lastElement().setSizeInBytes(file.length()); directory.lastElement().incrementFileCount(); } Could someone tell me why I'm getting this issue?

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• Step by Step / Deep explain: The Power of (Co)Yoneda (preferably in scala) through Coroutines

  - by Mzk

  some background code /** FunctorStr: ? F[-]. (? A B. (A -> B) -> F[A] -> F[B]) */ trait FunctorStr[F[_]] { self => def map[A, B](f: A => B): F[A] => F[B] } trait Yoneda[F[_], A] { yo => def apply[B](f: A => B): F[B] def run: F[A] = yo(x => x) def map[B](f: A => B): Yoneda[F, B] = new Yoneda[F, B] { def apply[X](g: B => X) = yo(f andThen g) } } object Yoneda { implicit def yonedafunctor[F[_]]: FunctorStr[({ type l[x] = Yoneda[F, x] })#l] = new FunctorStr[({ type l[x] = Yoneda[F, x] })#l] { def map[A, B](f: A => B): Yoneda[F, A] => Yoneda[F, B] = _ map f } def apply[F[_]: FunctorStr, X](x: F[X]): Yoneda[F, X] = new Yoneda[F, X] { def apply[Y](f: X => Y) = Functor[F].map(f) apply x } } trait Coyoneda[F[_], A] { co => type I def fi: F[I] def k: I => A final def map[B](f: A => B): Coyoneda.Aux[F, B, I] = Coyoneda(fi)(f compose k) } object Coyoneda { type Aux[F[_], A, B] = Coyoneda[F, A] { type I = B } def apply[F[_], B, A](x: F[B])(f: B => A): Aux[F, A, B] = new Coyoneda[F, A] { type I = B val fi = x val k = f } implicit def coyonedaFunctor[F[_]]: FunctorStr[({ type l[x] = Coyoneda[F, x] })#l] = new CoyonedaFunctor[F] {} trait CoyonedaFunctor[F[_]] extends FunctorStr[({type l[x] = Coyoneda[F, x]})#l] { override def map[A, B](f: A => B): Coyoneda[F, A] => Coyoneda[F, B] = x => apply(x.fi)(f compose x.k) } def liftCoyoneda[T[_], A](x: T[A]): Coyoneda[T, A] = apply(x)(a => a) } Now I thought I understood yoneda and coyoneda a bit just from the types – i.e. that they quantify / abstract over map fixed in some type constructor F and some type a, to any type B returning F[B] or (Co)Yoneda[F, B]. Thus providing map fusion for free (? is this kind of like a cut rule for map ?). But I see that Coyoneda is a functor for any type constructor F regardless of F being a Functor, and that I don't fully grasp. Now I'm in a situation where I'm trying to define a Coroutine type, (I'm looking at https://www.fpcomplete.com/school/to-infinity-and-beyond/pick-of-the-week/coroutines-for-streaming/part-2-coroutines for the types to get started with) case class Coroutine[S[_], M[_], R](resume: M[CoroutineState[S, M, R]]) sealed trait CoroutineState[S[_], M[_], R] object CoroutineState { case class Run[S[_], M[_], R](x: S[Coroutine[S, M, R]]) extends CoroutineState[S, M, R] case class Done[R](x: R) extends CoroutineState[Nothing, Nothing, R] class CoroutineStateFunctor[S[_], M[_]](F: FunctorStr[S]) extends FunctorStr[({ type l[x] = CoroutineState[S, M, x]})#l] { override def map[A, B](f : A => B) : CoroutineState[S, M, A] => CoroutineState[S, M, B] = { ??? } } } and I think that if I understood Coyoneda better I could leverage it to make S & M type constructors functors way easy, plus I see Coyoneda potentially playing a role in defining recursion schemes as the functor requirement is pervasive. So how could I use coyoneda to make type constructors functors like for example coroutine state? or something like a Pause functor ?

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• Select list shrinks in size horizontally when empty

  - by joe

  Hello, I have two select list boxes and i can move items back and forth between them using the forward (--) and backward (<--) button. However, if there are no items in a select list, it shrinks in size horizontally. Any way to keep the select list a fixed size, irrespective of whether it contains any options or not ? Below is the code: <html> <head> <script language="JavaScript" type="text/javascript"> <!-- var NS4 = (navigator.appName == "Netscape" && parseInt(navigator.appVersion) < 5); function addOption(theSel, theText, theValue) { var newOpt = new Option(theText, theValue); var selLength = theSel.length; theSel.options[selLength] = newOpt; } function deleteOption(theSel, theIndex) { var selLength = theSel.length; if(selLength>0) { theSel.options[theIndex] = null; } } function moveOptions(theSelFrom, theSelTo) { var selLength = theSelFrom.length; var selectedText = new Array(); var selectedValues = new Array(); var selectedCount = 0; var i; // Find the selected Options in reverse order // and delete them from the 'from' Select. for(i=selLength-1; i>=0; i--) { if(theSelFrom.options[i].selected) { selectedText[selectedCount] = theSelFrom.options[i].text; selectedValues[selectedCount] = theSelFrom.options[i].value; deleteOption(theSelFrom, i); selectedCount++; } } // Add the selected text/values in reverse order. // This will add the Options to the 'to' Select // in the same order as they were in the 'from' Select. for(i=selectedCount-1; i>=0; i--) { addOption(theSelTo, selectedText[i], selectedValues[i]); } if(NS4) history.go(0); } //--> </script> </head> <body> <form action="yourpage.asp" method="post"> <table border="0"> <tr> <td width="70"> <select name="sel1" size="10" multiple="multiple"> <option value="1">Left1</option> <option value="2">Left2</option> <option value="3">Left3</option> <option value="4">Left4</option> <option value="5">Left5</option> </select> </td> <td align="center" valign="middle"> <input type="button" value="--&gt;" onclick="moveOptions(this.form.sel1, this.form.sel2);" /><br /> <input type="button" value="&lt;--" onclick="moveOptions(this.form.sel2, this.form.sel1);" /> </td> <td> <select name="sel2" size="10" multiple="multiple"> <option value="1">Right1</option> <option value="2">Right2</option> <option value="3">Right3</option> <option value="4">Right4</option> <option value="5">Right5</option> </select> </td> </tr> </table> </form> </body> </html> Please help. Thank You.

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• ERROR: Linux route add command failed: external program exited with error status: 4

  - by JohnMerlino

  A remote machine running fedora uses openvpn, and multiple developers were successfully able to connect to it via their client openvpn. However, I am running Ubuntu 12.04 and I am having trouble connecting to the server via vpn. I copied ca.crt, home.key, and home.crt from the server to my local machine to /etc/openvpn folder. My client.conf file looks like this: ############################################## # Sample client-side OpenVPN 2.0 config file # # for connecting to multi-client server. # # # # This configuration can be used by multiple # # clients, however each client should have # # its own cert and key files. # # # # On Windows, you might want to rename this # # file so it has a .ovpn extension # ############################################## # Specify that we are a client and that we # will be pulling certain config file directives # from the server. client # Use the same setting as you are using on # the server. # On most systems, the VPN will not function # unless you partially or fully disable # the firewall for the TUN/TAP interface. ;dev tap dev tun # Windows needs the TAP-Win32 adapter name # from the Network Connections panel # if you have more than one. On XP SP2, # you may need to disable the firewall # for the TAP adapter. ;dev-node MyTap # Are we connecting to a TCP or # UDP server? Use the same setting as # on the server. ;proto tcp proto udp # The hostname/IP and port of the server. # You can have multiple remote entries # to load balance between the servers. remote xx.xxx.xx.130 1194 ;remote my-server-2 1194 # Choose a random host from the remote # list for load-balancing. Otherwise # try hosts in the order specified. ;remote-random # Keep trying indefinitely to resolve the # host name of the OpenVPN server. Very useful # on machines which are not permanently connected # to the internet such as laptops. resolv-retry infinite # Most clients don't need to bind to # a specific local port number. nobind # Downgrade privileges after initialization (non-Windows only) ;user nobody ;group nogroup # Try to preserve some state across restarts. persist-key persist-tun # If you are connecting through an # HTTP proxy to reach the actual OpenVPN # server, put the proxy server/IP and # port number here. See the man page # if your proxy server requires # authentication. ;http-proxy-retry # retry on connection failures ;http-proxy [proxy server] [proxy port #] # Wireless networks often produce a lot # of duplicate packets. Set this flag # to silence duplicate packet warnings. ;mute-replay-warnings # SSL/TLS parms. # See the server config file for more # description. It's best to use # a separate .crt/.key file pair # for each client. A single ca # file can be used for all clients. ca ca.crt cert home.crt key home.key # Verify server certificate by checking # that the certicate has the nsCertType # field set to "server". This is an # important precaution to protect against # a potential attack discussed here: # http://openvpn.net/howto.html#mitm # # To use this feature, you will need to generate # your server certificates with the nsCertType # field set to "server". The build-key-server # script in the easy-rsa folder will do this. ns-cert-type server # If a tls-auth key is used on the server # then every client must also have the key. ;tls-auth ta.key 1 # Select a cryptographic cipher. # If the cipher option is used on the server # then you must also specify it here. ;cipher x # Enable compression on the VPN link. # Don't enable this unless it is also # enabled in the server config file. comp-lzo # Set log file verbosity. verb 3 # Silence repeating messages ;mute 20 But when I start server and look in /var/log/syslog, I notice the following error: May 27 22:13:51 myuser ovpn-client[5626]: /sbin/route add -net 10.27.12.1 netmask 255.255.255.252 gw 10.27.12.37 May 27 22:13:51 myuser ovpn-client[5626]: ERROR: Linux route add command failed: external program exited with error status: 4 May 27 22:13:51 myuser ovpn-client[5626]: /sbin/route add -net 172.27.12.0 netmask 255.255.255.0 gw 10.27.12.37 May 27 22:13:51 myuser ovpn-client[5626]: /sbin/route add -net 10.27.12.1 netmask 255.255.255.255 gw 10.27.12.37 And I am unable to connect to the server via openvpn: $ ssh [email protected] ssh: connect to host xxx.xx.xx.130 port 22: No route to host What may I be doing wrong?

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• Windows Azure: Import/Export Hard Drives, VM ACLs, Web Sockets, Remote Debugging, Continuous Delivery, New Relic, Billing Alerts and More

  - by ScottGu

  Two weeks ago we released a giant set of improvements to Windows Azure, as well as a significant update of the Windows Azure SDK. This morning we released another massive set of enhancements to Windows Azure.  Today’s new capabilities include: Storage: Import/Export Hard Disk Drives to your Storage Accounts HDInsight: General Availability of our Hadoop Service in the cloud Virtual Machines: New VM Gallery, ACL support for VIPs Web Sites: WebSocket and Remote Debugging Support Notification Hubs: Segmented customer push notification support with tag expressions TFS & GIT: Continuous Delivery Support for Web Sites + Cloud Services Developer Analytics: New Relic support for Web Sites + Mobile Services Service Bus: Support for partitioned queues and topics Billing: New Billing Alert Service that sends emails notifications when your bill hits a threshold you define All of these improvements are now available to use immediately (note that some features are still in preview).  Below are more details about them. Storage: Import/Export Hard Disk Drives to Windows Azure I am excited to announce the preview of our new Windows Azure Import/Export Service! The Windows Azure Import/Export Service enables you to move large amounts of on-premises data into and out of your Windows Azure Storage accounts. It does this by enabling you to securely ship hard disk drives directly to our Windows Azure data centers. Once we receive the drives we’ll automatically transfer the data to or from your Windows Azure Storage account.  This enables you to import or export massive amounts of data more quickly and cost effectively (and not be constrained by available network bandwidth). Encrypted Transport Our Import/Export service provides built-in support for BitLocker disk encryption – which enables you to securely encrypt data on the hard drives before you send it, and not have to worry about it being compromised even if the disk is lost/stolen in transit (since the content on the transported hard drives is completely encrypted and you are the only one who has the key to it).  The drive preparation tool we are shipping today makes setting up bitlocker encryption on these hard drives easy. How to Import/Export your first Hard Drive of Data You can read our Getting Started Guide to learn more about how to begin using the import/export service.  You can create import and export jobs via the Windows Azure Management Portal as well as programmatically using our Server Management APIs. It is really easy to create a new import or export job using the Windows Azure Management Portal.  Simply navigate to a Windows Azure storage account, and then click the new Import/Export tab now available within it (note: if you don’t have this tab make sure to sign-up for the Import/Export preview): Then click the “Create Import Job” or “Create Export Job” commands at the bottom of it.  This will launch a wizard that easily walks you through the steps required: For more comprehensive information about Import/Export, refer to Windows Azure Storage team blog.  You can also send questions and comments to the [email protected] email address. We think you’ll find this new service makes it much easier to move data into and out of Windows Azure, and it will dramatically cut down the network bandwidth required when working on large data migration projects.  We hope you like it. HDInsight: 100% Compatible Hadoop Service in the Cloud Last week we announced the general availability release of Windows Azure HDInsight. HDInsight is a 100% compatible Hadoop service that allows you to easily provision and manage Hadoop clusters for big data processing in Windows Azure.  This release is now live in production, backed by an enterprise SLA, supported 24x7 by Microsoft Support, and is ready to use for production scenarios. HDInsight allows you to use Apache Hadoop tools, such as Pig and Hive, to process large amounts of data in Windows Azure Blob Storage. Because data is stored in Windows Azure Blob Storage, you can choose to dynamically create Hadoop clusters only when you need them, and then shut them down when they are no longer required (since you pay only for the time the Hadoop cluster instances are running this provides a super cost effective way to use them).  You can create Hadoop clusters using either the Windows Azure Management Portal (see below) or using our PowerShell and Cross Platform Command line tools: The import/export hard drive support that came out today is a perfect companion service to use with HDInsight – the combination allows you to easily ingest, process and optionally export a limitless amount of data.  We’ve also integrated HDInsight with our Business Intelligence tools, so users can leverage familiar tools like Excel in order to analyze the output of jobs.  You can find out more about how to get started with HDInsight here. Virtual Machines: VM Gallery Enhancements Today’s update of Windows Azure brings with it a new Virtual Machine gallery that you can use to create new VMs in the cloud.  You can launch the gallery by doing New->Compute->Virtual Machine->From Gallery within the Windows Azure Management Portal: The new Virtual Machine Gallery includes some nice enhancements that make it even easier to use: Search: You can now easily search and filter images using the search box in the top-right of the dialog.  For example, simply type “SQL” and we’ll filter to show those images in the gallery that contain that substring. Category Tree-view: Each month we add more built-in VM images to the gallery.  You can continue to browse these using the “All” view within the VM Gallery – or now quickly filter them using the category tree-view on the left-hand side of the dialog.  For example, by selecting “Oracle” in the tree-view you can now quickly filter to see the official Oracle supplied images. MSDN and Supported checkboxes: With today’s update we are also introducing filters that makes it easy to filter out types of images that you may not be interested in. The first checkbox is MSDN: using this filter you can exclude any image that is not part of the Windows Azure benefits for MSDN subscribers (which have highly discounted pricing - you can learn more about the MSDN pricing here). The second checkbox is Supported: this filter will exclude any image that contains prerelease software, so you can feel confident that the software you choose to deploy is fully supported by Windows Azure and our partners. Sort options: We sort gallery images by what we think customers are most interested in, but sometimes you might want to sort using different views. So we’re providing some additional sort options, like “Newest,” to customize the image list for what suits you best. Pricing information: We now provide additional pricing information about images and options on how to cost effectively run them directly within the VM Gallery. The above improvements make it even easier to use the VM Gallery and quickly create launch and run Virtual Machines in the cloud. Virtual Machines: ACL Support for VIPs A few months ago we exposed the ability to configure Access Control Lists (ACLs) for Virtual Machines using Windows PowerShell cmdlets and our Service Management API. With today’s release, you can now configure VM ACLs using the Windows Azure Management Portal as well. You can now do this by clicking the new Manage ACL command in the Endpoints tab of a virtual machine instance: This will enable you to configure an ordered list of permit and deny rules to scope the traffic that can access your VM’s network endpoints. For example, if you were on a virtual network, you could limit RDP access to a Windows Azure virtual machine to only a few computers attached to your enterprise. Or if you weren’t on a virtual network you could alternatively limit traffic from public IPs that can access your workloads: Here is the default behaviors for ACLs in Windows Azure: By default (i.e. no rules specified), all traffic is permitted. When using only Permit rules, all other traffic is denied. When using only Deny rules, all other traffic is permitted. When there is a combination of Permit and Deny rules, all other traffic is denied. Lastly, remember that configuring endpoints does not automatically configure them within the VM if it also has firewall rules enabled at the OS level.  So if you create an endpoint using the Windows Azure Management Portal, Windows PowerShell, or REST API, be sure to also configure your guest VM firewall appropriately as well. Web Sites: Web Sockets Support With today’s release you can now use Web Sockets with Windows Azure Web Sites.  This feature enables you to easily integrate real-time communication scenarios within your web based applications, and is available at no extra charge (it even works with the free tier).  Higher level programming libraries like SignalR and socket.io are also now supported with it. You can enable Web Sockets support on a web site by navigating to the Configure tab of a Web Site, and by toggling Web Sockets support to “on”: Once Web Sockets is enabled you can start to integrate some really cool scenarios into your web applications.  Check out the new SignalR documentation hub on www.asp.net to learn more about some of the awesome scenarios you can do with it. Web Sites: Remote Debugging Support The Windows Azure SDK 2.2 we released two weeks ago introduced remote debugging support for Windows Azure Cloud Services. With today’s Windows Azure release we are extending this remote debugging support to also work with Windows Azure Web Sites. With live, remote debugging support inside of Visual Studio, you are able to have more visibility than ever before into how your code is operating live in Windows Azure. It is now super easy to attach the debugger and quickly see what is going on with your application in the cloud. Remote Debugging of a Windows Azure Web Site using VS 2013 Enabling the remote debugging of a Windows Azure Web Site using VS 2013 is really easy.  Start by opening up your web application’s project within Visual Studio. Then navigate to the “Server Explorer” tab within Visual Studio, and click on the deployed web-site you want to debug that is running within Windows Azure using the Windows Azure->Web Sites node in the Server Explorer.  Then right-click and choose the “Attach Debugger” option on it: When you do this Visual Studio will remotely attach the debugger to the Web Site running within Windows Azure.  The debugger will then stop the web site’s execution when it hits any break points that you have set within your web application’s project inside Visual Studio.  For example, below I set a breakpoint on the “ViewBag.Message” assignment statement within the HomeController of the standard ASP.NET MVC project template.  When I hit refresh on the “About” page of the web site within the browser, the breakpoint was triggered and I am now able to debug the app remotely using Visual Studio: Note above how we can debug variables (including autos/watchlist/etc), as well as use the Immediate and Command Windows. In the debug session above I used the Immediate Window to explore some of the request object state, as well as to dynamically change the ViewBag.Message property.  When we click the the “Continue” button (or press F5) the app will continue execution and the Web Site will render the content back to the browser.  This makes it super easy to debug web apps remotely. Tips for Better Debugging To get the best experience while debugging, we recommend publishing your site using the Debug configuration within Visual Studio’s Web Publish dialog. This will ensure that debug symbol information is uploaded to the Web Site which will enable a richer debug experience within Visual Studio.  You can find this option on the Web Publish dialog on the Settings tab: When you ultimately deploy/run the application in production we recommend using the “Release” configuration setting – the release configuration is memory optimized and will provide the best production performance.  To learn more about diagnosing and debugging Windows Azure Web Sites read our new Troubleshooting Windows Azure Web Sites in Visual Studio guide. Notification Hubs: Segmented Push Notification support with tag expressions In August we announced the General Availability of Windows Azure Notification Hubs - a powerful Mobile Push Notifications service that makes it easy to send high volume push notifications with low latency from any mobile app back-end.  Notification hubs can be used with any mobile app back-end (including ones built using our Mobile Services capability) and can also be used with back-ends that run in the cloud as well as on-premises. Beginning with the initial release, Notification Hubs allowed developers to send personalized push notifications to both individual users as well as groups of users by interest, by associating their devices with tags representing the logical target of the notification. For example, by registering all devices of customers interested in a favorite MLB team with a corresponding tag, it is possible to broadcast one message to millions of Boston Red Sox fans and another message to millions of St. Louis Cardinals fans with a single API call respectively. New support for using tag expressions to enable advanced customer segmentation With today’s release we are adding support for even more advanced customer targeting.  You can now identify customers that you want to send push notifications to by defining rich tag expressions. With tag expressions, you can now not only broadcast notifications to Boston Red Sox fans, but take that segmenting a step farther and reach more granular segments. This opens up a variety of scenarios, for example: Offers based on multiple preferences—e.g. send a game day vegetarian special to users tagged as both a Boston Red Sox fan AND a vegetarian Push content to multiple segments in a single message—e.g. rain delay information only to users who are tagged as either a Boston Red Sox fan OR a St. Louis Cardinal fan Avoid presenting subsets of a segment with irrelevant content—e.g. season ticket availability reminder to users who are tagged as a Boston Red Sox fan but NOT also a season ticket holder To illustrate with code, consider a restaurant chain app that sends an offer related to a Red Sox vs Cardinals game for users in Boston. Devices can be tagged by your app with location tags (e.g. “Loc:Boston”) and interest tags (e.g. “Follows:RedSox”, “Follows:Cardinals”), and then a notification can be sent by your back-end to “(Follows:RedSox || Follows:Cardinals) && Loc:Boston” in order to deliver an offer to all devices in Boston that follow either the RedSox or the Cardinals. This can be done directly in your server backend send logic using the code below: var notification = new WindowsNotification(messagePayload); hub.SendNotificationAsync(notification, "(Follows:RedSox || Follows:Cardinals) && Loc:Boston"); In your expressions you can use all Boolean operators: AND (&&), OR (||), and NOT (!).  Some other cool use cases for tag expressions that are now supported include: Social: To “all my group except me” - group:id && !user:id Events: Touchdown event is sent to everybody following either team or any of the players involved in the action: Followteam:A || Followteam:B || followplayer:1 || followplayer:2 … Hours: Send notifications at specific times. E.g. Tag devices with time zone and when it is 12pm in Seattle send to: GMT8 && follows:thaifood Versions and platforms: Send a reminder to people still using your first version for Android - version:1.0 && platform:Android For help on getting started with Notification Hubs, visit the Notification Hub documentation center.  Then download the latest NuGet package (or use the Notification Hubs REST APIs directly) to start sending push notifications using tag expressions.  They are really powerful and enable a bunch of great new scenarios. TFS & GIT: Continuous Delivery Support for Web Sites + Cloud Services With today’s Windows Azure release we are making it really easy to enable continuous delivery support with Windows Azure and Team Foundation Services.  Team Foundation Services is a cloud based offering from Microsoft that provides integrated source control (with both TFS and Git support), build server, test execution, collaboration tools, and agile planning support.  It makes it really easy to setup a team project (complete with automated builds and test runners) in the cloud, and it has really rich integration with Visual Studio. With today’s Windows Azure release it is now really easy to enable continuous delivery support with both TFS and Git based repositories hosted using Team Foundation Services.  This enables a workflow where when code is checked in, built successfully on an automated build server, and all tests pass on it – I can automatically have the app deployed on Windows Azure with zero manual intervention or work required. The below screen-shots demonstrate how to quickly setup a continuous delivery workflow to Windows Azure with a Git-based ASP.NET MVC project hosted using Team Foundation Services. Enabling Continuous Delivery to Windows Azure with Team Foundation Services The project I’m going to enable continuous delivery with is a simple ASP.NET MVC project whose source code I’m hosting using Team Foundation Services.  I did this by creating a “SimpleContinuousDeploymentTest” repository there using Git – and then used the new built-in Git tooling support within Visual Studio 2013 to push the source code to it.  Below is a screen-shot of the Git repository hosted within Team Foundation Services: I can access the repository within Visual Studio 2013 and easily make commits with it (as well as branch, merge and do other tasks).  Using VS 2013 I can also setup automated builds to take place in the cloud using Team Foundation Services every time someone checks in code to the repository: The cool thing about this is that I don’t have to buy or rent my own build server – Team Foundation Services automatically maintains its own build server farm and can automatically queue up a build for me (for free) every time someone checks in code using the above settings.  This build server (and automated testing) support now works with both TFS and Git based source control repositories. Connecting a Team Foundation Services project to Windows Azure Once I have a source repository hosted in Team Foundation Services with Automated Builds and Testing set up, I can then go even further and set it up so that it will be automatically deployed to Windows Azure when a source code commit is made to the repository (assuming the Build + Tests pass).  Enabling this is now really easy.  To set this up with a Windows Azure Web Site simply use the New->Compute->Web Site->Custom Create command inside the Windows Azure Management Portal.  This will create a dialog like below.  I gave the web site a name and then made sure the “Publish from source control” checkbox was selected: When we click next we’ll be prompted for the location of the source repository.  We’ll select “Team Foundation Services”: Once we do this we’ll be prompted for our Team Foundation Services account that our source repository is hosted under (in this case my TFS account is “scottguthrie”): When we click the “Authorize Now” button we’ll be prompted to give Windows Azure permissions to connect to the Team Foundation Services account.  Once we do this we’ll be prompted to pick the source repository we want to connect to.  Starting with today’s Windows Azure release you can now connect to both TFS and Git based source repositories.  This new support allows me to connect to the “SimpleContinuousDeploymentTest” respository we created earlier: Clicking the finish button will then create the Web Site with the continuous delivery hooks setup with Team Foundation Services.  Now every time someone pushes source control to the repository in Team Foundation Services, it will kick off an automated build, run all of the unit tests in the solution , and if they pass the app will be automatically deployed to our Web Site in Windows Azure.  You can monitor the history and status of these automated deployments using the Deployments tab within the Web Site: This enables a really slick continuous delivery workflow, and enables you to build and deploy apps in a really nice way. Developer Analytics: New Relic support for Web Sites + Mobile Services With today’s Windows Azure release we are making it really easy to enable Developer Analytics and Monitoring support with both Windows Azure Web Site and Windows Azure Mobile Services.  We are partnering with New Relic, who provide a great dev analytics and app performance monitoring offering, to enable this - and we have updated the Windows Azure Management Portal to make it really easy to configure. Enabling New Relic with a Windows Azure Web Site Enabling New Relic support with a Windows Azure Web Site is now really easy.  Simply navigate to the Configure tab of a Web Site and scroll down to the “developer analytics” section that is now within it: Clicking the “add-on” button will display some additional UI.  If you don’t already have a New Relic subscription, you can click the “view windows azure store” button to obtain a subscription (note: New Relic has a perpetually free tier so you can enable it even without paying anything): Clicking the “view windows azure store” button will launch the integrated Windows Azure Store experience we have within the Windows Azure Management Portal.  You can use this to browse from a variety of great add-on services – including New Relic: Select “New Relic” within the dialog above, then click the next button, and you’ll be able to choose which type of New Relic subscription you wish to purchase.  For this demo we’ll simply select the “Free Standard Version” – which does not cost anything and can be used forever:  Once we’ve signed-up for our New Relic subscription and added it to our Windows Azure account, we can go back to the Web Site’s configuration tab and choose to use the New Relic add-on with our Windows Azure Web Site.  We can do this by simply selecting it from the “add-on” dropdown (it is automatically populated within it once we have a New Relic subscription in our account): Clicking the “Save” button will then cause the Windows Azure Management Portal to automatically populate all of the needed New Relic configuration settings to our Web Site: Deploying the New Relic Agent as part of a Web Site The final step to enable developer analytics using New Relic is to add the New Relic runtime agent to our web app.  We can do this within Visual Studio by right-clicking on our web project and selecting the “Manage NuGet Packages” context menu: This will bring up the NuGet package manager.  You can search for “New Relic” within it to find the New Relic agent.  Note that there is both a 32-bit and 64-bit edition of it – make sure to install the version that matches how your Web Site is running within Windows Azure (note: you can configure your Web Site to run in either 32-bit or 64-bit mode using the Web Site’s “Configuration” tab within the Windows Azure Management Portal): Once we install the NuGet package we are all set to go.  We’ll simply re-publish the web site again to Windows Azure and New Relic will now automatically start monitoring the application Monitoring a Web Site using New Relic Now that the application has developer analytics support with New Relic enabled, we can launch the New Relic monitoring portal to start monitoring the health of it.  We can do this by clicking on the “Add Ons” tab in the left-hand side of the Windows Azure Management Portal.  Then select the New Relic add-on we signed-up for within it.  The Windows Azure Management Portal will provide some default information about the add-on when we do this.  Clicking the “Manage” button in the tray at the bottom will launch a new browser tab and single-sign us into the New Relic monitoring portal associated with our account: When we do this a new browser tab will launch with the New Relic admin tool loaded within it: We can now see insights into how our app is performing – without having to have written a single line of monitoring code.  The New Relic service provides a ton of great built-in monitoring features allowing us to quickly see: Performance times (including browser rendering speed) for the overall site and individual pages.  You can optionally set alert thresholds to trigger if the speed does not meet a threshold you specify. Information about where in the world your customers are hitting the site from (and how performance varies by region) Details on the latency performance of external services your web apps are using (for example: SQL, Storage, Twitter, etc) Error information including call stack details for exceptions that have occurred at runtime SQL Server profiling information – including which queries executed against your database and what their performance was And a whole bunch more… The cool thing about New Relic is that you don’t need to write monitoring code within your application to get all of the above reports (plus a lot more).  The New Relic agent automatically enables the CLR profiler within applications and automatically captures the information necessary to identify these.  This makes it super easy to get started and immediately have a rich developer analytics view for your solutions with very little effort. If you haven’t tried New Relic out yet with Windows Azure I recommend you do so – I think you’ll find it helps you build even better cloud applications.  Following the above steps will help you get started and deliver you a really good application monitoring solution in only minutes. Service Bus: Support for partitioned queues and topics With today’s release, we are enabling support within Service Bus for partitioned queues and topics. Enabling partitioning enables you to achieve a higher message throughput and better availability from your queues and topics. Higher message throughput is achieved by implementing multiple message brokers for each partitioned queue and topic.  The  multiple messaging stores will also provide higher availability. You can create a partitioned queue or topic by simply checking the Enable Partitioning option in the custom create wizard for a Queue or Topic: Read this article to learn more about partitioned queues and topics and how to take advantage of them today. Billing: New Billing Alert Service Today’s Windows Azure update enables a new Billing Alert Service Preview that enables you to get proactive email notifications when your Windows Azure bill goes above a certain monetary threshold that you configure.  This makes it easier to manage your bill and avoid potential surprises at the end of the month. With the Billing Alert Service Preview, you can now create email alerts to monitor and manage your monetary credits or your current bill total.  To set up an alert first sign-up for the free Billing Alert Service Preview.  Then visit the account management page, click on a subscription you have setup, and then navigate to the new Alerts tab that is available: The alerts tab allows you to setup email alerts that will be sent automatically once a certain threshold is hit.  For example, by clicking the “add alert” button above I can setup a rule to send myself email anytime my Windows Azure bill goes above $100 for the month: The Billing Alert Service will evolve to support additional aspects of your bill as well as support multiple forms of alerts such as SMS.  Try out the new Billing Alert Service Preview today and give us feedback. Summary Today’s Windows Azure release enables a ton of great new scenarios, and makes building applications hosted in the cloud even easier. If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using all of the above features today.  Then visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• LLBLGen Pro v3.5 has been released!

  - by FransBouma

  Last weekend we released LLBLGen Pro v3.5! Below the list of what's new in this release. Of course, not everything is on this list, like the large amount of work we put in refactoring the runtime framework. The refactoring was necessary because our framework has two paradigms which are added to the framework at a different time, and from a design perspective in the wrong order (the paradigm we added first, SelfServicing, should have been built on top of Adapter, the other paradigm, which was added more than a year after the first released version). The refactoring made sure the framework re-uses more code across the two paradigms (they already shared a lot of code) and is better prepared for the future. We're not done yet, but refactoring a massive framework like ours without breaking interfaces and existing applications is ... a bit of a challenge ;) To celebrate the release of v3.5, we give every customer a 30% discount! Use the coupon code NR1ORM with your order :) The full list of what's new: Designer Rule based .NET Attribute definitions. It's now possible to specify a rule using fine-grained expressions with an attribute definition to define which elements of a given type will receive the attribute definition. Rules can be assigned to attribute definitions on the project level, to make it even easier to define attribute definitions in bulk for many elements in the project. More information... Revamped Project Settings dialog. Multiple project related properties and settings dialogs have been merged into a single dialog called Project Settings, which makes it easier to configure the various settings related to project elements. It also makes it easier to find features previously not used  by many (e.g. type conversions) More information... Home tab with Quick Start Guides. To make new users feel right at home, we added a home tab with quick start guides which guide you through four main use cases of the designer. System Type Converters. Many common conversions have been implemented by default in system type converters so users don't have to develop their own type converters anymore for these type conversions. Bulk Element Setting Manipulator. To change setting values for multiple project elements, it was a little cumbersome to do that without a lot of clicking and opening various editors. This dialog makes changing settings for multiple elements very easy. EDMX Importer. It's now possible to import entity model data information from an existing Entity Framework EDMX file. Other changes and fixes See for the full list of changes and fixes the online documentation. LLBLGen Pro Runtime Framework WCF Data Services (OData) support has been added. It's now possible to use your LLBLGen Pro runtime framework powered domain layer in a WCF Data Services application using the VS.NET tools for WCF Data Services. WCF Data Services is a Microsoft technology for .NET 4 to expose your domain model using OData. More information... New query specification and execution API: QuerySpec. QuerySpec is our new query specification and execution API as an alternative to Linq and our more low-level API. It's build, like our Linq provider, on top of our lower-level API. More information... SQL Server 2012 support. The SQL Server DQE allows paging using the new SQL Server 2012 style. More information... System Type converters. For a common set of types the LLBLGen Pro runtime framework contains built-in type conversions so you don't need to write your own type converters anymore. Public/NonPublic property support. It's now possible to mark a field / navigator as non-public which is reflected in the runtime framework as an internal/friend property instead of a public property. This way you can hide properties from the public interface of a generated class and still access it through code added to the generated code base. FULL JOIN support. It's now possible to perform FULL JOIN joins using the native query api and QuerySpec. It's left to the developer to check whether the used target database supports FULL (OUTER) JOINs. Using a FULL JOIN with entity fetches is not recommended, and should only be used when both participants in the join aren't the target of the fetch. Dependency Injection Tracing. It's now possible to enable tracing on dependency injection. Enable tracing at level '4' on the traceswitch 'ORMGeneral'. This will emit trace information about which instance of which type got an instance of type T injected into property P. Entity Instances in projections in Linq. It's now possible to return an entity instance in a custom Linq projection. It's now also possible to pass this instance to a method inside the query projection. Inheritance fully supported in this construct. Entity Framework support The Entity Framework has been updated in the recent year with code-first support and a new simpler context api: DbContext (with DbSet). The amount of code to generate is smaller and the context simpler. LLBLGen Pro v3.5 comes with support for DbContext and DbSet and generates code which utilizes these new classes. NHibernate support NHibernate v3.2+ built-in proxy factory factory support. By default the built-in ProxyFactoryFactory is selected. FluentNHibernate Session Manager uses 1.2 syntax. Fluent NHibernate mappings generate a SessionManager which uses the v1.2 syntax for the ProxyFactoryFactory location Optionally emit schema / catalog name in mappings Two settings have been added which allow the user to control whether the catalog name and/or schema name as known in the project in the designer is emitted into the mappings.

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• ODI 12c's Mapping Designer - Combining Flow Based and Expression Based Mapping

  - by Madhu Nair

  post by David Allan ODI is renowned for its declarative designer and minimal expression based paradigm. The new ODI 12c release has extended this even further to provide an extended declarative mapping designer. The ODI 12c mapper is a fusion of ODI's new declarative designer with the familiar flow based designer while retaining ODI’s key differentiators of: Minimal expression based definition, The ability to incrementally design an interface and to extract/load data from any combination of sources, and most importantly Backed by ODI’s extensible knowledge module framework. The declarative nature of the product has been extended to include an extensible library of common components that can be used to easily build simple to complex data integration solutions. Big usability improvements through consistent interactions of components and concepts all constructed around the familiar knowledge module framework provide the utmost flexibility. Here is a little taster: So what is a mapping? A mapping comprises of a logical design and at least one physical design, it may have many. A mapping can have many targets, of any technology and can be arbitrarily complex. You can build reusable mappings and use them in other mappings or other reusable mappings. In the example below all of the information from an Oracle bonus table and a bonus file are joined with an Oracle employees table before being written to a target. Some things that are cool include the one-click expression cross referencing so you can easily see what's used where within the design. The logical design in a mapping describes what you want to accomplish  (see the animated GIF here illustrating how the above mapping was designed) . The physical design lets you configure how it is to be accomplished. So you could have one logical design that is realized as an initial load in one physical design and as an incremental load in another. In the physical design below we can customize how the mapping is accomplished by picking Knowledge Modules, in ODI 12c you can pick multiple nodes (on logical or physical) and see common properties. This is useful as we can quickly compare property values across objects - below we can see knowledge modules settings on the access points between execution units side by side, in the example one table is retrieved via database links and the other is an external table. In the logical design I had selected an append mode for the integration type, so by default the IKM on the target will choose the most suitable/default IKM - which in this case is an in-built Oracle Insert IKM (see image below). This supports insert and select hints for the Oracle database (the ANSI SQL Insert IKM does not support these), so by default you will get direct path inserts with Oracle on this statement. In ODI 12c, the mapper is just that, a mapper. Design your mapping, write to multiple targets, the targets can be in the same data server, in different data servers or in totally different technologies - it does not matter. ODI 12c will derive and generate a plan that you can use or customize with knowledge modules. Some of the use cases which are greatly simplified include multiple heterogeneous targets, multi target inserts for Oracle and writing of XML. Let's switch it up now and look at a slightly different example to illustrate expression reuse. In ODI you can define reusable expressions using user functions. These can be reused across mappings and the implementations specialized per technology. So you can have common expressions across Oracle, SQL Server, Hive etc. shielding the design from the physical aspects of the generated language. Another way to reuse is within a mapping itself. In ODI 12c expressions can be defined and reused within a mapping. Rather than replicating the expression text in larger expressions you can decompose into smaller snippets, below you can see UNIT_TAX AMOUNT has been defined and is used in two downstream target columns - its used in the TOTAL_TAX_AMOUNT plus its used in the UNIT_TAX_AMOUNT (a recording of the calculation).  You can see the columns that the expressions depend on (upstream) and the columns the expression is used in (downstream) highlighted within the mapper. Also multi selecting attributes is a convenient way to see what's being used where, below I have selected the TOTAL_TAX_AMOUNT in the target datastore and the UNIT_TAX_AMOUNT in UNIT_CALC. You can now see many expressions at once now and understand much more at the once time without needlessly clicking around and memorizing information. Our mantra during development was to keep it simple and make the tool more powerful and do even more for the user. The development team was a fusion of many teams from Oracle Warehouse Builder, Sunopsis and BEA Aqualogic, debating and perfecting the mapper in ODI 12c. This was quite a project from supporting the capabilities of ODI in 11g to building the flow based mapping tool to support the future. I hope this was a useful insight, there is so much more to come on this topic, this is just a preview of much more that you will see of the mapper in ODI 12c.

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• Building a Distributed Commerce Infrastructure in the Cloud using Azure and Commerce Server

  - by Lewis Benge

  One of the biggest questions I routinely get asked is how scalable Commerce Server is. Of course the text book answer is the product has been around for 10 years, powers some of the largest e-Commerce websites in the world, so it scales horizontally extremely well. One argument however though is what if you can't predict the growth of demand required of your Commerce Platform, or need the ability to scale up during busy seasons such as Christmas for a retail environment but are hesitant on maintaining the infrastructure on a year-round basis? The obvious answer is to utilise the many elasticated cloud infrastructure providers that are establishing themselves in the ever-growing market, the problem however is Commerce Server is still product which has a legacy tightly coupled dependency on Windows and IIS components. Commerce Server 2009 codename "R2" however introduced to the concept of an n-tier deployment of Microsoft Commerce Server, meaning you are no longer tied to core objects API but instead have serializable Commerce Entity objects, and business logic allowing for Commerce Server to now be built into a WCF-based SOA architecture. Presentation layers no-longer now need to remain on the same physical machine as the application server, meaning you can now build the user experience into multiple-technologies and host them in multiple places – leveraging the transport benefits that a WCF service may bring, such as message queuing, security, and multiple end-points. All of this logic will still need to remain in your internal infrastructure, for two reasons. Firstly cloud based computing infrastructure does not support PCI security requirements, and secondly even though many of the legacy Commerce Server dependencies have been abstracted away within this version of the application, it is still not a fully supported to be deployed exclusively into the cloud. If you do wish to benefit from the scalability of the cloud however, you can still achieve a great Commerce Server and Azure setup by utilising both the Azure App Fabric in terms of the service bus, and authentication services and Windows Azure to host any online presence you may require. The architecture would be something similar to this: This setup would allow you to construct your Commerce Services as part of your on-site infrastructure. These services would contain all of the channels custom business logic, and provide the overall interface back into the underlying Commerce Server components. It would be recommended that services are constructed around the specific business domain of the application, which based on your business model would usually consist of separate services around Catalogue, Orders, Search, Profiles, and Marketing. The App Fabric service bus is then used to abstract and aggregate further the services, making them available to the cloud and subsequently secured by App Fabrics authentication services. These services are now available for consumption by any client, using any supported technology – not just .NET. Thus meaning you are now able to construct apps for IPhone, integrate with Java based POS Devices, and any many other potential uses. This aggregation is useful, and forms the basis of the further strategy around diversifying and enhancing the e-Commerce experience, but also provides the foundation for the scalability we want to gain from utilising a cloud-based application platform. The Windows Azure application platform is Microsoft solution to benefiting from the true economies of scale in terms of the elasticity of the cloud. Just before the launch of the Azure Platform – Domino's pizza actually managed to run their whole SuperBowl operation from the scalability of Windows Azure, and simply switching back to their traditional operation the next day with no residual infrastructure costs. The platform also natively can subscribe to services and messages exposed within the AppFabric service bus, making it an ideal solution to build and deploy a presentation layer which will need to support of scalable infrastructure – such as a high demand public facing e-Commerce portal, or a promotion element of a brand. Windows Azure has excellent support for ASP.NET, including its own caching providers meaning expensive operations such as catalogue queries can persist in memory on the application server, reducing the demand on internal infrastructure and prioritising it for more business critical operations such as receiving orders and processing payments. Windows Azure also supports other languages too, meaning utilising this approach you can technically build a Commerce Server presentation layer in Java, PHP, or Ruby – or equally in ASP.NET or Silverlight without having to change any of the underlying business or Commerce Server implementation. This SOA-style architecture is one of the primary differentiators for Commerce Server as a product in the e-Commerce market, and now with the introduction of a WCF capability in Commerce Server 2009/2009 R2 the opportunities for extensibility of the both the user experience, and integration into third parties, are drastically increased, all with no effect to the underlying channel logic. So if you are looking at deployment options for your e-Commerce application to help support demand in a cost effective way. I would highly recommend you consider looking at Windows Azure, and if you have any questions in-particular about this style of deployment, please feel free to get in touch!

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• Connection Pooling is Busted

  - by MightyZot

  A few weeks ago we started getting complaints about performance in an application that has performed very well for many years.  The application is a n-tier application that uses ADODB with the SQLOLEDB provider to talk to a SQL Server database.  Our object model is written in such a way that each public method validates security before performing requested actions, so there is a significant number of queries executed to get information about file cabinets, retrieve images, create workflows, etc.  (PaperWise is a document management and workflow system.)  A common factor for these customers is that they have remote offices connected via MPLS networks. Naturally, the first thing we looked at was the query performance in SQL Profiler.  All of the queries were executing within expected timeframes, most of them were so fast that the duration in SQL Profiler was zero.  After getting nowhere with SQL Profiler, the situation was escalated to me.  I decided to take a peek with Process Monitor.  Procmon revealed some “gaps” in the TCP/IP traffic.  There were notable delays between send and receive pairs.  The send and receive pairs themselves were quite snappy, but quite often there was a notable delay between a receive and the next send.  You might expect some delay because, presumably, the application is doing some thinking in-between the pairs.  But, comparing the procmon data at the remote locations with the procmon data for workstations on the local network showed that the remote workstations were significantly delayed.  Procmon also showed a high number of disconnects. Wireshark traces showed that connections to the database were taking between 75ms and 150ms.  Not only that, but connections to a file share containing images were taking 2 seconds!  So, I asked about a trust.  Sure enough there was a trust between two domains and the file share was on the second domain.  Joining a remote workstation to the domain hosting the share containing images alleviated the time delay in accessing the file share.  Removing the trust had no affect on the connections to the database. Microsoft Network Monitor includes filters that parse TDS packets.  TDS is the protocol that SQL Server uses to communicate.  There is a certificate exchange and some SSL that occurs during authentication.  All of this was evident in the network traffic.  After staring at the network traffic for a while, and examining packets, I decided to call it a night.  On the way home that night, something about the traffic kept nagging at me.  Then it dawned on me…at the beginning of the dance of packets between the client and the server all was well.  Connection pooling was working and I could see multiple queries getting executed on the same connection and ethereal port.  After a particular query, connecting to two different servers, I noticed that ADODB and SQLOLEDB started making repeated connections to the database on different ethereal ports.  SQL Server would execute a single query and respond on a port, then open a new port and execute the next query.  Connection pooling appeared to be broken. The next morning I wrote a test to confirm my hypothesis.  Turns out that the sequence causing the connection nastiness goes something like this: Make a connection to the database. Open a result set that returns enough records to require multiple roundtrips to the server. For each result, query for some other data in the database (this will open a new implicit connection.) Close the inner result set and repeat for every item in the original result set. Close the original connection. Provided that the first result set returns enough data to require multiple roundtrips to the server, ADODB and SQLOLEDB will start making new connections to the database for each query executed in the loop.  Originally, I thought this might be due to Microsoft’s denial of service (ddos) attack protection.  After turning those features off to no avail, I eventually thought to switch my queries to client-side cursors instead of server-side cursors.  Server-side cursors are the default, by the way.  Voila!  After switching to client-side cursors, the disconnects were gone and the above sequence yielded two connections as expected. While the real problem is the amount of time it takes to make connections over these MPLS networks (100ms on average), switching to client-side cursors made the problem go away.  Believe it or not, this is actually documented by Microsoft, and rather difficult to find.  (At least it was while we were trying to troubleshoot the problem!)  So, if you’re noticing performance issues on slower networks, or networks with slower switching, take a look at the traffic in a tool like Microsoft Network Monitor.  If you notice a high number of disconnects, and you’re using fire-hose or server-side cursors, then try switching to client-side cursors and you may see the problem go away. Most likely, Microsoft believes this to be appropriate behavior, because ADODB can’t guarantee that all of the data has been retrieved when you execute the inner queries.  I’m not convinced, though, because the problem remains even after replacing all of the implicit connections with explicit connections and closing those connections in-between each of the inner queries.  In that case, there doesn’t seem to be a reason why ADODB can’t use a single connection from the connection pool to make the additional queries, bringing the total number of connections to two.  Instead ADO appears to make an assumption about the state of the connection. I’ve reported the behavior to Microsoft and am awaiting to hear from the appropriate team, so that I can demonstrate the problem.  Maybe they can explain to us why this is appropriate behavior.  :)

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• Big Data – What is Big Data – 3 Vs of Big Data – Volume, Velocity and Variety – Day 2 of 21

  - by Pinal Dave

  Data is forever. Think about it – it is indeed true. Are you using any application as it is which was built 10 years ago? Are you using any piece of hardware which was built 10 years ago? The answer is most certainly No. However, if I ask you – are you using any data which were captured 50 years ago, the answer is most certainly Yes. For example, look at the history of our nation. I am from India and we have documented history which goes back as over 1000s of year. Well, just look at our birthday data – atleast we are using it till today. Data never gets old and it is going to stay there forever.  Application which interprets and analysis data got changed but the data remained in its purest format in most cases. As organizations have grown the data associated with them also grew exponentially and today there are lots of complexity to their data. Most of the big organizations have data in multiple applications and in different formats. The data is also spread out so much that it is hard to categorize with a single algorithm or logic. The mobile revolution which we are experimenting right now has completely changed how we capture the data and build intelligent systems.  Big organizations are indeed facing challenges to keep all the data on a platform which give them a  single consistent view of their data. This unique challenge to make sense of all the data coming in from different sources and deriving the useful actionable information out of is the revolution Big Data world is facing. Defining Big Data The 3Vs that define Big Data are Variety, Velocity and Volume. Volume We currently see the exponential growth in the data storage as the data is now more than text data. We can find data in the format of videos, musics and large images on our social media channels. It is very common to have Terabytes and Petabytes of the storage system for enterprises. As the database grows the applications and architecture built to support the data needs to be reevaluated quite often. Sometimes the same data is re-evaluated with multiple angles and even though the original data is the same the new found intelligence creates explosion of the data. The big volume indeed represents Big Data. Velocity The data growth and social media explosion have changed how we look at the data. There was a time when we used to believe that data of yesterday is recent. The matter of the fact newspapers is still following that logic. However, news channels and radios have changed how fast we receive the news. Today, people reply on social media to update them with the latest happening. On social media sometimes a few seconds old messages (a tweet, status updates etc.) is not something interests users. They often discard old messages and pay attention to recent updates. The data movement is now almost real time and the update window has reduced to fractions of the seconds. This high velocity data represent Big Data. Variety Data can be stored in multiple format. For example database, excel, csv, access or for the matter of the fact, it can be stored in a simple text file. Sometimes the data is not even in the traditional format as we assume, it may be in the form of video, SMS, pdf or something we might have not thought about it. It is the need of the organization to arrange it and make it meaningful. It will be easy to do so if we have data in the same format, however it is not the case most of the time. The real world have data in many different formats and that is the challenge we need to overcome with the Big Data. This variety of the data represent  represent Big Data. Big Data in Simple Words Big Data is not just about lots of data, it is actually a concept providing an opportunity to find new insight into your existing data as well guidelines to capture and analysis your future data. It makes any business more agile and robust so it can adapt and overcome business challenges. Tomorrow In tomorrow’s blog post we will try to answer discuss Evolution of Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Team Leaders & Authors - Manage and Report Workflow using "Print an Outline" in UPK

  - by [email protected]

  Did you know you can "print an outline?" You can print any outline or portion of an outline. Why might you want to "print an outline" in UPK... Have you ever wondered how many topics you have recorded, how many of your topics are ready for review, or even better, how many topics are complete! Do you need to report your project status to management? Maybe you just like to have a copy of your outline to refer to during development. Included in this output is the outline structure as well as the layout defined in the Details View of the Outline Editor. To print an outline, you must open either a module or section in the Outline Editor. A set of default data columns is automatically included in the output; however, you can configure which columns you want to appear in the report by switching to the Details view and customizing the columns. (To learn more about customizing your columns refer to the Add and Remove Columns section of the Content Development.pdf guide) To print an outline from the Outline Editor: 1. Open a module or section document in the Outline Editor. 2. Expand the documents to display the details that you want included in the report. 3. On the File menu, choose Print and use the toolbar icons to print, view, or save the report to a file. Personally, I opt to save my outline in Microsoft Excel. Using the delivered features of Microsoft Excel you can add columns of information, such as development notes, to your outline or you can graph and chart your Project status. As mentioned above you can configure what columns you want to appear in the outline. When utilizing the Print an Outline feature in conjunction with the Managing Workflow features of the UPK Multi-user instance you as a Team Lead or Author can better report project status. Read more about Managing Workflow below. Managing Workflow: The Properties toolpane contains special properties that allow authors to track document status or State as well as assign Document Ownership. Assign Content State The State property is an editable property for communicating the status of a document. This is particularly helpful when collaborating with other authors in a development team. Authors can assign a state to documents from the master list defined by the administrator. The default list of States includes (blank), Not Started, Draft, In Review, and Final. Administrators can customize the list by adding, deleting or renaming the values. To assign a State value to a document: 1. Make sure you are working online. 2. Display the Properties toolpane. 3. Select the document(s) to which you want to assign a state. Note: You can select multiple documents using the standard Windows selection keys (CTRL+click and SHIFT+click). 4. In the Workflow category, click in the State cell. 5. Select a value from the list. Assign Document Ownership In many enterprises, multiple authors often work together developing content in a team environment. Team leaders typically handle large projects by assigning specific development responsibilities to authors. The Owner property allows team leaders and authors to assign documents to themselves and other authors to track who is responsible for a specific document. You view and change document assignments for a document using the Owner property in the Properties toolpane. To assign a document owner: 1. Make sure you are working online. 2. On the View menu, choose Properties. 3. Select the document(s) to which you want to assign document responsibility. Note: You can select multiple documents using the standard Windows selection keys (CTRL+click and SHIFT+click). 4. In the Workflow category, click in the Owner cell. 5. Select a name from the list. Is anyone out there already using this feature? Share your ideas with the group. Those of you new to this feature, give it a test drive and let us know what you think. - Kathryn Lustenberger, Oracle UPK & Tutor Outbound Product Management

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• SQL SERVER – SQL in Sixty Seconds – 5 Videos from Joes 2 Pros Series – SQL Exam Prep Series 70-433

  - by pinaldave

  Joes 2 Pros SQL Server Learning series is indeed fun. Joes 2 Pros series is written for beginners and who wants to build expertise for SQL Server programming and development from fundamental. In the beginning of the series author Rick Morelan is not shy to explain the simplest concept of how to open SQL Server Management Studio. Honestly the book starts with that much basic but as it progresses further Rick discussing about various advanced concepts from query tuning to Core Architecture. This five part series is written with keeping SQL Server Exam 70-433. Instead of just focusing on what will be there in exam, this series is focusing on learning the important concepts thoroughly. This book no way take short cut to explain any concepts and at times, will go beyond the topic at length. The best part is that all the books has many companion videos explaining the concepts and videos. Every Wednesday I like to post a video which explains something in quick few seconds. Today we will go over five videos which I posted in my earlier posts related to Joes 2 Pros series. Introduction to XML Data Type Methods – SQL in Sixty Seconds #015 The XML data type was first introduced with SQL Server 2005. This data type continues with SQL Server 2008 where expanded XML features are available, most notably is the power of the XQuery language to analyze and query the values contained in your XML instance. There are five XML data type methods available in SQL Server 2008: query() – Used to extract XML fragments from an XML data type. value() – Used to extract a single value from an XML document. exist() – Used to determine if a specified node exists. Returns 1 if yes and 0 if no. modify() – Updates XML data in an XML data type. node() – Shreds XML data into multiple rows (not covered in this blog post). [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Error Actions – SQL in Sixty Seconds #014 Most people believe that when SQL Server encounters an error severity level 11 or higher the remaining SQL statements will not get executed. In addition, people also believe that if any error severity level of 11 or higher is hit inside an explicit transaction, then the whole statement will fail as a unit. While both of these beliefs are true 99% of the time, they are not true in all cases. It is these outlying cases that frequently cause unexpected results in your SQL code. To understand how to achieve consistent results you need to know the four ways SQL Error Actions can react to error severity levels 11-16: Statement Termination – The statement with the procedure fails but the code keeps on running to the next statement. Transactions are not affected. Scope Abortion – The current procedure, function or batch is aborted and the next calling scope keeps running. That is, if Stored Procedure A calls B and C, and B fails, then nothing in B runs but A continues to call C. @@Error is set but the procedure does not have a return value. Batch Termination – The entire client call is terminated. XACT_ABORT – (ON = The entire client call is terminated.) or (OFF = SQL Server will choose how to handle all errors.) [Detailed Blog Post] | [Quiz with Answer] Introduction to Basics of a Query Hint – SQL in Sixty Seconds #013 Query hints specify that the indicated hints should be used throughout the query. Query hints affect all operators in the statement and are implemented using the OPTION clause. Cautionary Note: Because the SQL Server Query Optimizer typically selects the best execution plan for a query, it is highly recommended that hints be used as a last resort for experienced developers and database administrators to achieve the desired results. [Detailed Blog Post] | [Quiz with Answer] Introduction to Hierarchical Query – SQL in Sixty Seconds #012 A CTE can be thought of as a temporary result set and are similar to a derived table in that it is not stored as an object and lasts only for the duration of the query. A CTE is generally considered to be more readable than a derived table and does not require the extra effort of declaring a Temp Table while providing the same benefits to the user. However; a CTE is more powerful than a derived table as it can also be self-referencing, or even referenced multiple times in the same query. A recursive CTE requires four elements in order to work properly: Anchor query (runs once and the results ‘seed’ the Recursive query) Recursive query (runs multiple times and is the criteria for the remaining results) UNION ALL statement to bind the Anchor and Recursive queries together. INNER JOIN statement to bind the Recursive query to the results of the CTE. [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Server Security – SQL in Sixty Seconds #011 Let’s get some basic definitions down first. Take the workplace example where “Tom” needs “Read” access to the “Financial Folder”. What are the Securable, Principal, and Permissions from that last sentence? A Securable is a resource that someone might want to access (like the Financial Folder). A Principal is anything that might want to gain access to the securable (like Tom). A Permission is the level of access a principal has to a securable (like Read). [Detailed Blog Post] | [Quiz with Answer] Please leave a comment explain which one was your favorite video as that will help me understand what works and what needs improvement. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• NoSQL Java API for MySQL Cluster: Questions & Answers

  - by Mat Keep

  The MySQL Cluster engineering team recently ran a live webinar, available now on-demand demonstrating the ClusterJ and ClusterJPA NoSQL APIs for MySQL Cluster, and how these can be used in building real-time, high scale Java-based services that require continuous availability. Attendees asked a number of great questions during the webinar, and I thought it would be useful to share those here, so others are also able to learn more about the Java NoSQL APIs. First, a little bit about why we developed these APIs and why they are interesting to Java developers. ClusterJ and Cluster JPA ClusterJ is a Java interface to MySQL Cluster that provides either a static or dynamic domain object model, similar to the data model used by JDO, JPA, and Hibernate. A simple API gives users extremely high performance for common operations: insert, delete, update, and query. ClusterJPA works with ClusterJ to extend functionality, including - Persistent classes - Relationships - Joins in queries - Lazy loading - Table and index creation from object model By eliminating data transformations via SQL, users get lower data access latency and higher throughput. In addition, Java developers have a more natural programming method to directly manage their data, with a complete, feature-rich solution for Object/Relational Mapping. As a result, the development of Java applications is simplified with faster development cycles resulting in accelerated time to market for new services. MySQL Cluster offers multiple NoSQL APIs alongside Java: - Memcached for a persistent, high performance, write-scalable Key/Value store, - HTTP/REST via an Apache module - C++ via the NDB API for the lowest absolute latency. Developers can use SQL as well as NoSQL APIs for access to the same data set via multiple query patterns – from simple Primary Key lookups or inserts to complex cross-shard JOINs using Adaptive Query Localization Marrying NoSQL and SQL access to an ACID-compliant database offers developers a number of benefits. MySQL Cluster’s distributed, shared-nothing architecture with auto-sharding and real time performance makes it a great fit for workloads requiring high volume OLTP. Users also get the added flexibility of being able to run real-time analytics across the same OLTP data set for real-time business insight. OK – hopefully you now have a better idea of why ClusterJ and JPA are available. Now, for the Q&A. Q & A Q. Why would I use Connector/J vs. ClusterJ? A. Partly it's a question of whether you prefer to work with SQL (Connector/J) or objects (ClusterJ). Performance of ClusterJ will be better as there is no need to pass through the MySQL Server. A ClusterJ operation can only act on a single table (e.g. no joins) - ClusterJPA extends that capability Q. Can I mix different APIs (ie ClusterJ, Connector/J) in our application for different query types? A. Yes. You can mix and match all of the API types, SQL, JDBC, ODBC, ClusterJ, Memcached, REST, C++. They all access the exact same data in the data nodes. Update through one API and new data is instantly visible to all of the others. Q. How many TCP connections would a SessionFactory instance create for a cluster of 8 data nodes? A. SessionFactory has a connection to the mgmd (management node) but otherwise is just a vehicle to create Sessions. Without using connection pooling, a SessionFactory will have one connection open with each data node. Using optional connection pooling allows multiple connections from the SessionFactory to increase throughput. Q. Can you give details of how Cluster J optimizes sharding to enhance performance of distributed query processing? A. Each data node in a cluster runs a Transaction Coordinator (TC), which begins and ends the transaction, but also serves as a resource to operate on the result rows. While an API node (such as a ClusterJ process) can send queries to any TC/data node, there are performance gains if the TC is where most of the result data is stored. ClusterJ computes the shard (partition) key to choose the data node where the row resides as the TC. Q. What happens if we perform two primary key lookups within the same transaction? Are they sent to the data node in one transaction? A. ClusterJ will send identical PK lookups to the same data node. Q. How is distributed query processing handled by MySQL Cluster ? A. If the data is split between data nodes then all of the information will be transparently combined and passed back to the application. The session will connect to a data node - typically by hashing the primary key - which then interacts with its neighboring nodes to collect the data needed to fulfil the query. Q. Can I use Foreign Keys with MySQL Cluster A. Support for Foreign Keys is included in the MySQL Cluster 7.3 Early Access release Summary The NoSQL Java APIs are packaged with MySQL Cluster, available for download here so feel free to take them for a spin today! Key Resources MySQL Cluster on-line demo  MySQL ClusterJ and JPA On-demand webinar  MySQL ClusterJ and JPA documentation MySQL ClusterJ and JPA whitepaper and tutorial

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• SQL SERVER – What is Incremental Statistics? – Performance improvements in SQL Server 2014 – Part 1

  - by Pinal Dave

  This is the first part of the series Incremental Statistics. Here is the index of the complete series. What is Incremental Statistics? – Performance improvements in SQL Server 2014 – Part 1 Simple Example of Incremental Statistics – Performance improvements in SQL Server 2014 – Part 2 DMV to Identify Incremental Statistics – Performance improvements in SQL Server 2014 – Part 3 Statistics are considered one of the most important aspects of SQL Server Performance Tuning. You might have often heard the phrase, with related to performance tuning. “Update Statistics before you take any other steps to tune performance”. Honestly, I have said above statement many times and many times, I have personally updated statistics before I start to do any performance tuning exercise. You may agree or disagree to the point, but there is no denial that Statistics play an extremely vital role in the performance tuning. SQL Server 2014 has a new feature called Incremental Statistics. I have been playing with this feature for quite a while and I find that very interesting. After spending some time with this feature, I decided to write about this subject over here. New in SQL Server 2014 – Incremental Statistics Well, it seems like lots of people wants to start using SQL Server 2014′s new feature of Incremetnal Statistics. However, let us understand what actually this feature does and how it can help. I will try to simplify this feature first before I start working on the demo code. Code for all versions of SQL Server Here is the code which you can execute on all versions of SQL Server and it will update the statistics of your table. The keyword which you should pay attention is WITH FULLSCAN. It will scan the entire table and build brand new statistics for you which your SQL Server Performance Tuning engine can use for better estimation of your execution plan. UPDATE STATISTICS TableName(StatisticsName) WITH FULLSCAN Who should learn about this? Why? If you are using partitions in your database, you should consider about implementing this feature. Otherwise, this feature is pretty much not applicable to you. Well, if you are using single partition and your table data is in a single place, you still have to update your statistics the same way you have been doing. If you are using multiple partitions, this may be a very useful feature for you. In most cases, users have multiple partitions because they have lots of data in their table. Each partition will have data which belongs to itself. Now it is very common that each partition are populated separately in SQL Server. Real World Example For example, if your table contains data which is related to sales, you will have plenty of entries in your table. It will be a good idea to divide the partition into multiple filegroups for example, you can divide this table into 3 semesters or 4 quarters or even 12 months. Let us assume that we have divided our table into 12 different partitions. Now for the month of January, our first partition will be populated and for the month of February our second partition will be populated. Now assume, that you have plenty of the data in your first and second partition. Now the month of March has just started and your third partition has started to populate. Due to some reason, if you want to update your statistics, what will you do? In SQL Server 2012 and earlier version You will just use the code of WITH FULLSCAN and update the entire table. That means even though you have only data in third partition you will still update the entire table. This will be VERY resource intensive process as you will be updating the statistics of the partition 1 and 2 where data has not changed at all. In SQL Server 2014 You will just update the partition of Partition 3. There is a special syntax where you can now specify which partition you want to update now. The impact of this is that it is smartly merging the new data with old statistics and update the entire statistics without doing FULLSCAN of your entire table. This has a huge impact on performance. Remember that the new feature in SQL Server 2014 does not change anything besides the capability to update a single partition. However, there is one feature which is indeed attractive. Previously, when table data were changed 20% at that time, statistics update were triggered. However, now the same threshold is applicable to a single partition. That means if your partition faces 20% data, change it will also trigger partition level statistics update which, when merged to your final statistics will give you better performance. In summary If you are not using a partition, this feature is not applicable to you. If you are using a partition, this feature can be very helpful to you. Tomorrow: We will see working code of SQL Server 2014 Incremental Statistics. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SQL Statistics, Statistics

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• Deploying Data Mining Models using Model Export and Import, Part 2

  - by [email protected]

  In my last post, Deploying Data Mining Models using Model Export and Import, we explored using DBMS_DATA_MINING.EXPORT_MODEL and DBMS_DATA_MINING.IMPORT_MODEL to enable moving a model from one system to another. In this post, we'll look at two distributed scenarios that make use of this capability and a tip for easily moving models from one machine to another using only Oracle Database, not an external file transport mechanism, such as FTP. The first scenario, consider a company with geographically distributed business units, each collecting and managing their data locally for the products they sell. Each business unit has in-house data analysts that build models to predict which products to recommend to customers in their space. A central telemarketing business unit also uses these models to score new customers locally using data collected over the phone. Since the models recommend different products, each customer is scored using each model. This is depicted in Figure 1.Figure 1: Target instance importing multiple remote models for local scoring In the second scenario, consider multiple hospitals that collect data on patients with certain types of cancer. The data collection is standardized, so each hospital collects the same patient demographic and other health / tumor data, along with the clinical diagnosis. Instead of each hospital building it's own models, the data is pooled at a central data analysis lab where a predictive model is built. Once completed, the model is distributed to hospitals, clinics, and doctor offices who can score patient data locally.Figure 2: Multiple target instances importing the same model from a source instance for local scoring Since this blog focuses on model export and import, we'll only discuss what is necessary to move a model from one database to another. Here, we use the package DBMS_FILE_TRANSFER, which can move files between Oracle databases. The script is fairly straightforward, but requires setting up a database link and directory objects. We saw how to create directory objects in the previous post. To create a database link to the source database from the target, we can use, for example: create database link SOURCE1_LINK connect to <schema> identified by <password> using 'SOURCE1'; Note that 'SOURCE1' refers to the service name of the remote database entry in your tnsnames.ora file. From SQL*Plus, first connect to the remote database and export the model. Note that the model_file_name does not include the .dmp extension. This is because export_model appends "01" to this name.  Next, connect to the local database and invoke DBMS_FILE_TRANSFER.GET_FILE and import the model. Note that "01" is eliminated in the target system file name.  connect <source_schema>/<password>@SOURCE1_LINK; BEGIN  DBMS_DATA_MINING.EXPORT_MODEL ('EXPORT_FILE_NAME' || '.dmp',                                 'MY_SOURCE_DIR_OBJECT',                                 'name =''MY_MINING_MODEL'''); END; connect <target_schema>/<password>; BEGIN  DBMS_FILE_TRANSFER.GET_FILE ('MY_SOURCE_DIR_OBJECT',                               'EXPORT_FILE_NAME' || '01.dmp',                               'SOURCE1_LINK',                               'MY_TARGET_DIR_OBJECT',                               'EXPORT_FILE_NAME' || '.dmp' );  DBMS_DATA_MINING.IMPORT_MODEL ('EXPORT_FILE_NAME' || '.dmp',                                 'MY_TARGET_DIR_OBJECT'); END; To clean up afterward, you may want to drop the exported .dmp file at the source and the transferred file at the target. For example, utl_file.fremove('&directory_name', '&model_file_name' || '.dmp');

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• Guidance: How to layout you files for an Ideal Solution

  - by Martin Hinshelwood

  Creating a solution and having it maintainable over time is an art and not a science. I like being pedantic and having a place for everything, no matter how small. For setting up the Areas to run Multiple projects under one solution see my post on  When should I use Areas in TFS instead of Team Projects and for an explanation of branching see Guidance: A Branching strategy for Scrum Teams. Update 17th May 2010 – We are currently trialling running a single Sprint branch to improve our history. Whenever I setup a new Team Project I implement the basic version control structure. I put “readme.txt” files in the folder structure explaining the different levels, and a solution file called “[Client].[Product].sln” located at “$/[Client]/[Product]/DEV/Main” within version control. Developers should add any projects you need to create to that solution in the format “[Client].[Product].[ProductArea].[Assembly]” and they will automatically be picked up and built automatically when you setup Automated Builds using Team Foundation Build. All test projects need to be done using MSTest to get proper IDE and Team Foundation Build integration out-of-the-box and be named for the assembly that it is testing with a naming convention of “[Client].[Product].[ProductArea].[Assembly].Tests” Here is a description of the folder layout; this content should be replicated in readme files under version control in the relevant locations so that even developers new to the project can see how to do it. Figure: The Team Project level - at this level there should be a folder for each the products that you are building if you are using Areas correctly in TFS 2010. You should try very hard to avoided spaces as these things always end up in a URL eventually e.g. "Code Auditor" should be "CodeAuditor". Figure: Product Level - At this level there should be only 3 folders (DEV, RELESE and SAFE) all of which should be in capitals. These folders represent the three stages of your application production line. Each of them may contain multiple branches but this format leaves all of your branches at the same level. Figure: The DEV folder is where all of the Development branches reside. The DEV folder will contain the "Main" branch and all feature branches is they are being used. The DEV designation specifies that all code in every branch under this folder has not been released or made ready for release. And feature branches MUST merge (Forward Integrate) from Main and stabilise prior to merging (Reverse Integration) back down into Main and being decommissioned. Figure: In the Feature branching scenario only merges are allowed onto Main, no development can be done there. Once we have a mature product it is important that new features being developed in parallel are kept separate. This would most likely be used if we had more than one Scrum team working on a single product. Figure: when we are ready to do a release of our software we will create a release branch that is then stabilised prior to deployment. This protects the serviceability of of our released code allowing developers to fix bugs and re-release an existing version. Figure: All bugs found on a release are fixed on the release.  All bugs found in a release are fixed on the release and a new deployment is created. After the deployment is created the bug fixes are then merged (Reverse Integration) into the Main branch. We do this so that we separate out our development from our production ready code.  Figure: SAFE or RTM is a read only record of what you actually released. Labels are not immutable so are useless in this circumstance.  When we have completed stabilisation of the release branch and we are ready to deploy to production we create a read-only copy of the code for reference. In some cases this could be a regulatory concern, but in most cases it protects the company building the product from legal entanglements based on what you did or did not release. Figure: This allows us to reference any particular version of our application that was ever shipped.   In addition I am an advocate of having a single solution with all the Project folders directly under the “Trunk”/”Main” folder and using the full name for the project folders.. Figure: The ideal solution If you must have multiple solutions, because you need to use more than one version of Visual Studio, name the solutions “[Client].[Product][VSVersion].sln” and have it reside in the same folder as the other solution. This makes it easier for Automated build and improves the discoverability of your code and its dependencies. Send me your feedback!   Technorati Tags: VS ALM,VSTS Developing,VS 2010,VS 2008,TFS 2010,TFS 2008,TFBS

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• Closing the gap between strategy and execution with Oracle Business Intelligence 11g

  - by manan.goel(at)oracle.com

  Wikipedia defines strategy as a plan of action designed to achieve a particular goal. An example of this is General Electric's acquisitions and divestiture strategy (plan) designed to propel GE to number 1 or 2 place (goal) in every business segment that it operated in. Execution on the other hand can be defined as the actions taken to getting things done. In GE's case execution will be steps followed for mergers/acquisitions or divestiture. Business press has written extensively about the importance of both strategy and execution in achieving desired business objectives. Perhaps the quote from Thomas Edison says it best - "vision without execution is hallucination". Conversely, it can be said that "execution without vision" is well may be "wishful thinking". Research overwhelmingly point towards the wide gap between strategy and execution. According to a published study, 49% of surveyed executives perceive a gap between their organizations' ability to develop and communicate sound strategies and their ability to implement those strategies. Further, of these respondents, 64% don't have full confidence that their companies will be able to close the gap. Having established the severity and importance of the problem let's talk about the reasons for the strategy-execution gap. The common reasons include: -        Lack of clearly defined goals -        Lack of consistent measure of success -        Lack of ownership -        Lack of alignment -        Lack of communication -        Lack of proper execution -        Lack of monitoring       There are multiple approaches to solving the problem including organizational development practices, technology enablement etc. In most cases a combination of approaches is required to achieve the desired result. For the purposes of this discussion, I'll focus on technology.  Imagine an integrated closed loop technology platform that automates the entire management cycle from defining strategy to assigning ownership to communicating goals to achieving alignment to collaboration to taking actions to monitoring progress and achieving mid course corrections. Besides, for best ROI and lowest TCO such a system should also have characteristics like:  Complete -        Full functionality -        Rich end user access Open -        Any data source -        Any business application -        Any technology stack  Integrated -        Common metadata -        Common security -        Common system management From a capabilities perspective the system should provide the following capabilities: Define -        Strategy -        Objectives -        Ownership -        KPI's Communicate -        Pervasive -        Collaborative -        Role based -        Secure Execute -        Integrated -        Intuitive -        Secure -        Ubiquitous Monitor -        Multiple styles and formats -        Exception based -        Push & Pull Having talked about the business problem and outlined the blueprint for a technology solution, let's talk about how Oracle Business Intelligence 11g can help. Oracle Business Intelligence is a comprehensive business intelligence solution for reporting, ad hoc query and analysis, OLAP, dashboards and scorecards. Oracle's best in class BI platform is based on an architecturally integrated technology foundation that provides a unified end user experience and features a Common Enterprise Information Model, with common security, query request generation and optimization, and system management. The BI platform is ·         Complete - meaning it delivers all modes and styles of BI including reporting, ad hoc query and analysis, OLAP, dashboards and scorecards with a rich end user experience that includes visualization, collaboration, alerts and notifications, search and mobile access. ·         Open - meaning the BI platform integrates with any data source, ETL tool, business application, application server, security infrastructure, portal technology as well as any ODBC compliant third party analytical tool. The suite accesses data from multiple heterogeneous sources--including popular relational and multidimensional data sources and major ERP and CRM applications from Oracle and SAP. ·         Integrated - meaning the BI platform is based on an architecturally integrated technology foundation built on an open, standards based service oriented architecture.  The platform features a common enterprise information model, common security model and a common configuration, deployment and systems management framework. To summarize, Oracle Business Intelligence is a comprehensive, integrated BI platform that lets you define strategy, identify objectives, assign ownership, define KPI's, collaborate, take action, monitor, report and do course corrections all form a single interface and a single system. The platform's integrated metadata model and task based design ensures that the entire workflow from defining strategy to execution to monitoring is completely integrated delivering end to end visibility, transparency and agility. Click here to learn more about Oracle BI 11g. 

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