Search Results

Search found 28520 results on 1141 pages for 'customer information'.

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

Page 34/1141 | < Previous Page | 30 31 32 33 34 35 36 37 38 39 40 41  | Next Page >

  • Customer Service Experience, Oracle e Cels insieme per innovare le strategie.

    - by Claudia Caramelli-Oracle
    Si è svolto oggi il workshop Oracle "Customer Service Experience. Strategie per progettare un Servizio eccellente e profittevole." che ha visto il contributo del gruppo di ricerca CELS (Research Group on Industrial Engineering, Logistics and Service Operations) e della sezione ASAP SMF dell’Università degli Studi di Bergamo. Giuditta Pezzotta (PhD - Cels) e Roberto Pinto (PhD - Cels) ci hanno presentato la Service Engineering Methodology (SEEM), innovativa piattaforma metodologica che permette di ottimizzare la creazione di valore sia per il cliente finale sia per l’azienda, partendo dalla progettazione del prodotto e arrivando alla progettazione della soluzione prodotto-servizio, e valutando la bontà del prodotto-servizio ipotizzato attraverso strumenti concettuali e di simulazione dei processi. Armando Janigro, CX Strategy Director EMEA - Oracle ha invece parlato di Modern Customer Service, ovvero di come adattarsi in modo agile e veloce alle mutevoli necessità dei clienti, ipotizzando l’adozione in chiave strategica di nuovi strumenti di differenziazione e di leadership come la Customer Experience (CX) e sfruttando le nuove dinamiche di relazione azienda-singolo consumatore per ottimizzare l’esperienza multicanale e per render più efficiente il Customer Service, creando ulteriore valore. A seguire è stata mostrata da PierLuigi Coli, Principal Sales Consultant - Oracle, una demo sui prodotti Service Cloud offerti da Oracle, a supporto di tutti i concetti raccontati nelle sessioni precedenti. Il workshop è stato un’occasione unica per definire i percorsi da intraprendere per sviluppare efficaci strategie di Customer Experience grazie ad approcci e metodologie innovative alla base di uno sviluppo sostenibile del business. Le slide proiettate sono disponibili su richiesta: scrivi a Claudia Caramelli per ogni informazione o chiarimento.

    Read the article

  • Disconnected Online Customer Experience? Connect It with Oracle WebCenter

    - by Christie Flanagan
    Engage. Empower. Optimize. Today's customers have higher expectations and more choices than ever before. Successful organizations must deliver an engaging online experience that is personalized, interactive and consistent across all phases of the customer journey. This requires a new approach that connects and optimizes all customer touch points as they research, select and transact with your brand. Attend this webcast to learn how Oracle WebCenter: Works with Oracle ATG Commerce and Oracle Endeca to deliver consistent and engaging browsing, shopping and search experiences across all of your customer facing websites Enables you to optimize the performance of your online initiatives through integration with Oracle Real-Time Decisions for automated targeting and segmentation Connects with Siebel CRM to maintain a single view of the customer and integrate campaigns across channels Register now for the Webcast. Register Now Thurs., November 8, 2012 10 a.m. PT / 1 p.m. ET Presented by: Joshua DuhlSenior Principal Product ManagerOracle WebCenter Christie FlanaganDirector of Product MarketingOracle WebCenter

    Read the article

  • Impacting the Future through Collaboration at Alliance 14

    - by Jeb Dasteel-Oracle
    We’re hearing good things about the Alliance 14 conference held in Las Vegas by the Higher Education Users Group (HEUG) back in March. For those of you who aren’t familiar with Alliance 14 conferences, they are global events dedicated to enhancing and educating its members and the world on how higher educational institutions can utilize Oracle applications to change how they do business. The HEUG is an all-volunteer organization made up of individuals who collaborate with Oracle as part of the evolving higher education industry. Conference participants network with peers from other institutions (regionally and globally) to share the challenges; discuss solutions and ideas, and collaborate on HEUG strategic initiatives. The HEUG enables each institution to be a part of the ever-changing Oracle landscape. Watch the video below and hear directly from the attendees about their experience with Oracle and how being part of the HEUG has allowed them to  collaborate with one of their most importance resources... and with each other. Oracle is committed to fostering a strong and independent network of user groups worldwide. Currently over 900+ groups provide dynamic forums for customers to share information, experiences and expertise. If you’re interested in more information or joining an Oracle User Group, click and become part of a vibrant network of engaged users finding the best ways to get the most value from their Oracle investment and collaborating to provide a unified feedback voice to Oracle. Catch you next time, Jeb

    Read the article

  • Master Data and Data Quality - Do You Really Know Your Customer?

    - by Mala Narasimharajan
    How well do you know your customer?   Data Quality and MDM go hand-in-hand when it comes to fully knowing your customers and information related to the Take a look at this video and see why customer data needs a consolidated management strategy that incorporates data quality.  Oracle MDM, specifically Oracle Customer Hub enables enterprises to truly understand their customers and ensure a single, trusted view for any customer.  It offers the most complete MDM application suite in the marketplace.  For more information on Oracle MDM and Oracle Enterprise Data Quality visit us on the web.  

    Read the article

  • Managing multiple customer databases in ASP.NET MVC application

    - by Robert Harvey
    I am building an application that requires separate SQL Server databases for each customer. To achieve this, I need to be able to create a new customer folder, put a copy of a prototype database in the folder, change the name of the database, and attach it as a new "database instance" to SQL Server. The prototype database contains all of the required table, field and index definitions, but no data records. I will be using SMO to manage attaching, detaching and renaming the databases. In the process of creating the prototype database, I tried attaching a copy of the database (companion .MDF, .LDF pair) to SQL Server, using Sql Server Management Studio, and discovered that SSMS expects the database to reside in c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\MyDatabaseName.MDF Is this a "feature" of SQL Server? Is there a way to manage individual databases in separate directories? Or am I going to have to put all of the customer databases in the same directory? (I was hoping for a little better control than this). NOTE: I am currently using SQL Server Express, but for testing purposes only. The production database will be SQL Server 2008, Enterprise version. So "User Instances" are not an option.

    Read the article

  • Insert Stored Procedure, Using Asp.Net WebForm to Insert new [Customer]

    - by user2953815
    Can someone please help me create a stored procedure to insert a new customer from a web form. I am having difficulty making the state a drop down list for customer to pick a state from the list and having that inserted into the database. INSERT INTO Customer ( Cust_First, Cust_Middle, Cust_Last, Cust_Phone, Cust_Alt_Phone, Cust_Email, Add_Line1, Add_Line2, Add_Bill_Line1, Add_Bill_Line2, City, State_Prov_Name, Postal_Zip_Code, Country_ID ) VALUES ( @Cust_First, @Cust_Middle, @Cust_Last, @Cust_Phone, @Cust_Alt_Phone, @Cust_Email, @Add_Line1, @Add_Line2, @Add_Bill_Line1, @Add_Bill_Line2, @City, @State_Prov_Name, @Postal_Zip_Code, @Country_ID )"> <InsertParameters> <asp:Parameter Name="Cust_First" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Middle" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Last" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Phone" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Alt_Phone" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Email" Type="String"></asp:Parameter> <asp:Parameter Name="Add_Line1" Type="String"></asp:Parameter> <asp:Parameter Name="Add_Line2" Type="String"></asp:Parameter> <asp:Parameter Name="Add_Bill_Line1" Type="String"></asp:Parameter> <asp:Parameter Name="Add_Bill_Line2" Type="String"></asp:Parameter> <asp:Parameter Name="City" Type="String"></asp:Parameter> <asp:Parameter Name="Postal_Zip_Code" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_ID" Type="Int32"></asp:Parameter> <asp:Parameter Name="State_Prov_Name" Type="String"></asp:Parameter> <asp:Parameter Name="Country_Name" Type="String"></asp:Parameter> </InsertParameters>

    Read the article

  • The Complementary Roles of PLM and PIM

    - by Ulf Köster
    Oracle Product Value Chain Solutions (aka Enterprise PLM Solutions) are a comprehensive set of product management solutions that work together to provide Oracle customers with a broad array of capabilities to manage all aspects of product life: innovation, design, launch, and supply chain / commercialization processes beyond the capabilities and boundaries of traditional engineering-focused Product Lifecycle Management applications. They support companies with an integrated managed view across the product value chain: From Lab to Launch, From Farm to Fork, From Concept to Product to Customer, From Product Innovation to Product Design and Product Commercialization. Product Lifecycle Management (PLM) represents a broad suite of software solutions to improve product-oriented business processes and data. PLM success stories prove that PLM helps companies improve time to market, increase product-related revenue, reduce product costs, reduce internal costs and improve product quality. As a maturing suite of enterprise solutions, PLM is still evolving to realize the promise it can provide across all facets of a business and all phases of the product lifecycle. The vision for PLM includes everything from gathering early requirements for a product through multiple stages of the product lifecycle from product design, through commercialization and eventual product retirement or replacement. In discrete or process industries, PLM is typically more focused on Product Definition as items with respect to the technical view of a material or part, including specifications, bills of material and manufacturing data. With Agile PLM, this is specifically related to capabilities addressing Product Collaboration, Governance and Compliance, Product Quality Management, Product Cost Management and Engineering Collaboration. PLM today is mainly addressing key requirements in the early product lifecycle, in engineering changes or in the “innovation cycle”, and primarily adds value related to product design, development, launch and engineering change process. In short, PLM is the master for Product Definition, wherever manufacturing takes place. Product Information Management (PIM) is a product suite that has evolved in parallel to PLM. Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. More relevant in the area of Product Commercialization, the vision for PIM is to manage product information throughout an enterprise and supply chain to improve product-related knowledge management, information sharing and synchronization from multiple data sources. PIM success stories have shown the ability to provide multiple benefits, with particular emphasis on reducing information complexity and information management costs. Product Information in PIM is typically treated as the commercial view of a material or part, including sales and marketing information and categorization. PIM collects information from multiple manufacturing sites and multiple suppliers into its repository, but also provides integration tools to push the information back out to the other systems, serving as an active central repository with the aim to provide a holistic view on any product sold by a company (hence the name “Product Hub”). In short, PIM is the master of commercial Product Information. So PIM is quickly becoming mandatory because of its value in optimizing multichannel selling processes and relationships with customers, as you can see from the following table: Viewpoint PLM Current State PIM Key Benefits PIM adds to PLM Product Lifecycle Primarily R&D Front end Innovation Cycle Change process Primarily commercial / transactional state of lifecycle Provides a seamless information flow from design and manufacturing through the ultimate selling and servicing of products Data Primarily focused on “item” vs. “product” data Product structures Specifications Technical information Repository for all product information. Reaches out to entire enterprise and its various silos of product information and descriptions Provides a “trusted source” of accurate product information to the internal organization and trading partners Data Lifecycle Repository for all design iterations Historical information Released, current information, with version management and time stamping Provides a single location to track and audit historical product information Communication PLM release finished product to ERP PLM is the master for Product Definition Captures information from disparate sources, including in-house data stores Recognizes the reality of today’s data “mess” across information silos Provides the ability to package product information to its audience in the desired, relevant format to meet their exacting business requirements Departmental R&D Manufacturing Quality Compliance Procurement Strategic Marketing Focus on Marketing and Sales Gathering information from other Departments, multiple sites, multiple suppliers A singular enterprise solution that leverages existing information silos and data stores Supply Chain Multi-site internal collaboration Supplier collaboration Customer collaboration Works with customers, exchanges / data pools, and trading partners to provide relevant product information packaged the way the customer desires Provides ability to provide trading partners and internal customers with information in a manner they desire, continuously Tools Data Management Collaboration Innovation Management Cleansing Synchronization Hub functions Consistent, clean and complete commercial product information The goals of both PLM and PIM, put simply, are to help companies make more profit from their products. PLM and PIM solutions can be easily added as they share some of the same goals, while coming from two different perspectives: the definition of the product and the commercialization of the product. Both can serve as a form of product “system of record”, but take different approaches to delivering value. Oracle Product Value Chain solutions offer rich new strategies for executives to collectively leverage Agile PLM, Product Data Hub, together with Enterprise Data Quality for Products, and other industry leading Oracle applications to achieve further incremental value, like Oracle Innovation Management. This is unique on the market today.

    Read the article

  • Quick guide to Oracle IRM 11g: Server configuration

    - by Simon Thorpe
    Quick guide to Oracle IRM 11g index Welcome to the second article in this quick quide to Oracle IRM 11g. Hopefully you've just finished the first article which takes you through deploying the software onto a Linux server. This article walks you through the configuration of this new service and contains a subset of information from the official documentation and is focused on installing the server on Oracle Enterprise Linux. If you are planning to deploy on a non-Linux platform, you will need to reference the documentation for platform specific information. Contents Introduction Create IRM WebLogic Domain Starting the Admin Server and initial configuration Introduction In the previous article the database was prepared, the WebLogic Application Server installed and the files required for an IRM server installed. But we don't actually have a configured system yet. We need to now create a WebLogic Domain in which the IRM server will run, then configure some of the settings and crypography so that we can create a context and be ready to seal some content and test it all works. This article doesn't cover the configuration of SSL communication from client to server. This is quite a big topic and a separate article has been dedicated for this area. In these articles I also use the hostname, irm.company.internal to reference the IRM server and later on use the hostname irm.company.com in reference to the public facing service. Create IRM WebLogic Domain First step is creating the WebLogic domain, in a console switch to the newly created IRM installation folder as shown below and we will run the domain configuration wizard. [oracle@irm /]$ cd /oracle/middleware/Oracle_IRM/common/bin [oracle@irm bin]$ ./config.sh First thing the wizard will ask is if you wish to create a new or extend an existing domain. This guide is creating a standalone system so you should select to create a new domain. Next step is to choose what technologies from the Oracle ECM Suite you wish this domain to host. You are only interested in selecting the option "Oracle Information Rights Management". When you select this check box you will notice that it also selects "Oracle Enterprise Manager" and "Oracle JRF" as these are dependencies of the IRM server. You then need to specify where you wish to place the domain files. I usually just change the domain name from base_domain or irm_domain and leave the others with their defaults. Now the domain will have a single user initially and by default this user is called "weblogic". I usually change this account name to "sysadmin" or "administrator", but in this guide lets just accept the default. With respects to the next dialog, again for eval or dev reasons, leave the server startup mode as development. The JDK should also be automatically detected. We now need to provide details of the database. This guide is using the Oracle 11gR2 database and the settings I used can be seen in the image to the right. There is a lot of configuration that can now be done for the admin server, any managed servers and where the deployments reside. In this guide I am leaving all of these to their defaults so do not check any of the boxes. However I will on this blog be detailing later how you can go back and setup things such as automated startup of an IRM server which require changes to these default settings. But for now, lets leave it all alone and just click next. Now we are ready to install. Note that from this dialog you can scroll the left window and see there are going to be two servers created from the defaults. The AdminServer which is where you modify settings for the WebLogic Server and also hosts the Oracle Enterprise Manager for IRM which allows to monitor the IRM service performance and also make service related settings (which we shortly do below) and the IRM_server1 which hosts the actual IRM services themselves. So go right ahead and hit create, the process is pretty quick and usually under 10 minutes. When the domain creation ends, it will give you the URL to the admin server. It's worth noting this down and the URL is usually; http://irm.company.internal:7001 Starting the Admin Server and initial configuration First thing to do is to start the WebLogic Admin server and review the initial IRM server settings. In this guide we are going to run the Admin server and IRM server in console windows, in another article I will discuss running these as background services. So for now, start a console and run the Admin server by doing the following. cd /oracle/middleware/user_projects/domains/irm_domain/ ./startWebLogic.sh Wait for the server to start, you are looking for the following line to be reported in the console window. <BEA-00360><Server started in RUNNING mode> First step is configuring the IRM service via Enterprise Manager. Now that the Admin server is running you can point a browser at http://irm.company.internal:7001/em. Login with the username and password you supplied when you created the domain. In Enterprise Manager the IRM service administrator is able to make server wide configuration. However finding where to access the pages with these settings can be a bit of a challenge. After logging in on the left you'll see a tree containing elements of the Enterprise Manager farm Farm_irm_domain. Open up Content Management, then Information Rights Management and finally select the IRM node. On the right then select the IRM menu item, navigate to the Administration section and now we have four options, for now, we are just going to look at General Settings. The image on the right proves that a picture is worth a thousand words (or 113 in this case). The General Settings page allows you to set the cryptographic algorithms used for protecting sealed content. Unless you have a burning need to increase the key lengths or you need to comply to a regulation or government mandate, AES192 is a good start. You can change this later on without worry. The most important setting here we need to make is the Server URL. In this blog article I go over why this URL is so important, basically every single piece of content you protect with Oracle IRM is going to have this URL embedded in it, so if it's wrong or unresolvable, then nobody can open the secured documents. Note that in our environment we have yet to do any SSL configuration of the service. If you intend to build a server without SSL, then use http as the protocol instead of https. But I would recommend using SSL and setting this up is described in the next article. I would also probably up the device count from 1 to 3. This means that any user can retrieve rights to access content onto 3 computers at any one time. The default of 1 doesn't really make sense in development, evaluation nor even production environments and my experience is that 3 is a better number. Next step is to create the keystore for the IRM server. When a classification (called a context) is created, Oracle IRM generates a unique set of symmetric keys which are used to secure the content itself. These keys are then encrypted with a set of "wrapper" asymmetric cryptography keys which are stored externally to the server either in a Java Key Store or a HSM. These keys need to be generated and the following shows my commands and the resulting output. I have greyed out the responses from the commands so you can see the input a little easier. [oracle@irmsrv ~]$ cd /oracle/middleware/wlserver_10.3/server/bin/ [oracle@irmsrv bin]$ ./setWLSEnv.sh CLASSPATH=/oracle/middleware/patch_wls1033/profiles/default/sys_manifest_classpath/weblogic_patch.jar:/oracle/middleware/patch_ocp353/profiles/default/sys_manifest_classpath/weblogic_patch.jar:/usr/java/jdk1.6.0_18/lib/tools.jar:/oracle/middleware/wlserver_10.3/server/lib/weblogic_sp.jar:/oracle/middleware/wlserver_10.3/server/lib/weblogic.jar:/oracle/middleware/modules/features/weblogic.server.modules_10.3.3.0.jar:/oracle/middleware/wlserver_10.3/server/lib/webservices.jar:/oracle/middleware/modules/org.apache.ant_1.7.1/lib/ant-all.jar:/oracle/middleware/modules/net.sf.antcontrib_1.1.0.0_1-0b2/lib/ant-contrib.jar: PATH=/oracle/middleware/wlserver_10.3/server/bin:/oracle/middleware/modules/org.apache.ant_1.7.1/bin:/usr/java/jdk1.6.0_18/jre/bin:/usr/java/jdk1.6.0_18/bin:/usr/kerberos/bin:/usr/local/bin:/bin:/usr/bin:/home/oracle/bin Your environment has been set. [oracle@irmsrv bin]$ cd /oracle/middleware/user_projects/domains/irm_domain/config/fmwconfig/ [oracle@irmsrv fmwconfig]$ keytool -genkeypair -alias oracle.irm.wrap -keyalg RSA -keysize 2048 -keystore irm.jks Enter keystore password: Re-enter new password: What is your first and last name? [Unknown]: Simon Thorpe What is the name of your organizational unit? [Unknown]: Oracle What is the name of your organization? [Unknown]: Oracle What is the name of your City or Locality? [Unknown]: San Francisco What is the name of your State or Province? [Unknown]: CA What is the two-letter country code for this unit? [Unknown]: US Is CN=Simon Thorpe, OU=Oracle, O=Oracle, L=San Francisco, ST=CA, C=US correct? [no]: yes Enter key password for (RETURN if same as keystore password): At this point we now have an irm.jks in the directory /oracle/middleware/user_projects/domains/irm_domain/config/fmwconfig. The reason we store it here is this folder would be backed up as part of a domain backup. As with any cryptographic technology, DO NOT LOSE THESE KEYS OR THIS KEY STORE. Once you've sealed content against a context, the keys will be wrapped with these keys, lose these keys, and you can't get access to any secured content, pretty important. Now we've got the keys created, we need to go back to the IRM Enterprise Manager and set the location of the key store. Going back to the General Settings page in Enterprise Manager scroll down to Keystore Settings. Leave the type as JKS but change the location to; /oracle/Middleware/user_projects/domains/irm_domain/config/fmwconfig/irm.jks and hit Apply. The final step with regards to the key store is we need to tell the server what the password is for the Java Key Store so that it can be opened and the keys accessed. Once more fire up a console window and run these commands (again i've greyed out the clutter to see the commands easier). You will see dummy passed into the commands, this is because the command asks for a username, but in this instance we don't use one, hence the value dummy is passed and it isn't used. [oracle@irmsrv fmwconfig]$ cd /oracle/middleware/Oracle_IRM/common/bin/ [oracle@irmsrv bin]$ ./wlst.sh ... lots of settings fly by... Welcome to WebLogic Server Administration Scripting Shell Type help() for help on available commands wls:/offline>connect('weblogic','password','t3://irmsrv.us.oracle.com:7001') Connecting to t3://irmsrv.us.oracle.com:7001 with userid weblogic ... Successfully connected to Admin Server 'AdminServer' that belongs to domain 'irm_domain'. Warning: An insecure protocol was used to connect to the server. To ensure on-the-wire security, the SSL port or Admin port should be used instead. wls:/irm_domain/serverConfig>createCred("IRM","keystore:irm.jks","dummy","password") Location changed to domainRuntime tree. This is a read-only tree with DomainMBean as the root. For more help, use help(domainRuntime)wls:/irm_domain/serverConfig>createCred("IRM","key:irm.jks:oracle.irm.wrap","dummy","password") Already in Domain Runtime Tree wls:/irm_domain/serverConfig> At last we are now ready to fire up the IRM server itself. The domain creation created a managed server called IRM_server1 and we need to start this, use the following commands in a new console window. cd /oracle/middleware/user_projects/domains/irm_domain/bin/ ./startManagedWebLogic.sh IRM_server1 This will start up the server in the console, unlike the Admin server, you need to provide the username and password for the service to start. Enter in your weblogic username and password when prompted. You can change this behavior by putting the password into a boot.properties file, read more about this in the WebLogic Server documentation. Once running, wait until you see the line; <Notice><WebLogicServer><BEA-000360><Server started in RUNNING mode> At this point we can now login to the Oracle IRM Management Website at the URL. http://irm.company.internal:1600/irm_rights/ The server is just configured for HTTP at the moment, no SSL involved. Just want to ensure we can get a working system up and running. You should now see a login like the image on the right and you can now login using your weblogic username and password. The next article in this guide goes over adding SSL and now testing your server by actually adding a few users, sealing some content and opening this content as a user.

    Read the article

  • Database types for customer analytics

    - by Drewdavid
    I am exploring a paid solution to start providing better embedded, dashboard-style analytics information to our website customers/account holders, but would like to also offer an in-house development option to our team. The more equipped I am with specifics (such as the subject of this question), the better the adoption rate from the team (or so I have found), regardless of the path we choose Would anyone care to summarize a couple of options for a fast and scalable database type through which we would provide the following: • Daily pageviews to a users account pages (users have between 1 and 1000 pages) • Some calculated/compounded metrics (such as conversion rate, i.e. certain page type viewed to contact form thank you page ratio) • We have about 1,500 members (will need room to grow); the number of concurrently logged in users will for the question's sake be 50 I ask because our developer has balked at providing this level of "over time" granularity (i.e. daily) due to the number of space it would take up in a MYSQL database To avoid a downvote I have asked specifically for more than one option, realizing that different people will have different solutions. I will make amendments to my question if so guided by answering parties Thank you for sharing your valued answers :)

    Read the article

  • Storing Arbitrary Contact Information in Ruby on Rails

    - by Anthony Chivetta
    Hi, I am currently working on a Ruby on Rails app which will function in some ways like a site-specific social networking site. As part of this, each user on the site will have a profile where they can fill in their contact information (phone numbers, addresses, email addresses, employer, etc.). A simple solution to modeling this would be to have a database column per piece of information I allow users to enter. However, this seems arbitrary and limited. Further, to support allowing users to enter as many phone numbers as they would like requires the addition of another database table and joins. It seems to me that a better solution would be to serialize all the contact information entered by a user into a single field in their row. Since I will never be conditioning a SQL query on this information, such a solution wouldn't be any less efficient. Ideally, I would like to use a vCard as my serialization format. vCards are the standard solution to storing contact information across the web, and reusing tested solutions is a Good Thing. Alternative serialization formats would include simply marshaling a ruby hash, or YAML. Regardless of serialization format, supporting the reading and updating of this information in a rails-like way seems to be a major implementation challenge. So, here's the question: Has anyone seen this approach used in a rails application? Are there any rails plugins or gems that make such a system easy to implement? Ideally what I would like is an acts_as_vcard to add to my model object that would handle editing the vcard for me and saving it back to the database.

    Read the article

  • How do these user/userParam references relate to the Customer and Account lookups?

    - by marmalade
    In the following code example how do the user/userParam references relate to the Customer and Account lookups and what is the relationship between Customer and Account? // PersistenceManager pm = ...; Transaction tx = pm.currentTransaction(); User user = userService.currentUser(); List<Account> accounts = new ArrayList<Account>(); try { tx.begin(); Query query = pm.newQuery("select from Customer " + "where user == userParam " + "parameters User userParam"); List<Customer> customers = (List<Customer>) query.execute(user); query = pm.newQuery("select from Account " + "where parent-pk == keyParam " + "parameters Key keyParam"); for (Customer customer : customers) { accounts.addAll((List<Account>) query.execute(customer.key)); } } finally { if (tx.isActive()) { tx.rollback(); } }

    Read the article

  • How do these user/userParam references relate to the Customer and Account lookups?

    - by plath
    In the following code example how do the user/userParam references relate to the Customer and Account lookups and what is the relationship between Customer and Account? // PersistenceManager pm = ...; Transaction tx = pm.currentTransaction(); User user = userService.currentUser(); List<Account> accounts = new ArrayList<Account>(); try { tx.begin(); Query query = pm.newQuery("select from Customer " + "where user == userParam " + "parameters User userParam"); List<Customer> customers = (List<Customer>) query.execute(user); query = pm.newQuery("select from Account " + "where parent-pk == keyParam " + "parameters Key keyParam"); for (Customer customer : customers) { accounts.addAll((List<Account>) query.execute(customer.key)); } } finally { if (tx.isActive()) { tx.rollback(); } }

    Read the article

  • Finding useful crash-information in Windows 8 Consumer Preview

    - by Lukas Knuth
    I'm currently diving into C# and wanted to play around with the new Metro-styled-applications introduced with Windows 8, so I updated my Windows 7 to Windows 8 Consumer Preview. The problem I'm facing right now is, that the system freezes after 3-5 minutes. It does not take any input from the keyboard or mouse and it does not recover (at least not in less then 10 minutes). Since I have a background in Linux, I'd like to find some information about the cause of the freeze, but I have no idea where to search. I checked the system-logs (under "System Control" - "Management") but they only record that the system was shut down unexpectedly (doe to the face that I held down the power-button to reboot the PC). There is no useful crash-information in there. I don't want to spend hours on randomly reinstalling drivers and doing things that "might help". Isn't there any place I can find some useful information about the freeze? Before you ask: I installed Windows 8 as an updated on my old Windows 7 installation (which worked fine by the way). My hardware fits the minimum requirements (specs can be found here, the MacMini 3,1 model with 2GHz processor). I have updated the graphics-card drivers to the newest Windows 8 drivers from nVidia.

    Read the article

  • Information on the BMPP File Extension/Format

    - by Angel Brighteyes
    I am looking for information on the file type BMPp. Namely I need an application that can create this file type, preferably open source or free. Wikipedia says for BMP File Format that 'BMPp' is a "type code", which is the "mechanism used by pre-OSX Macs ... to denote a files format..." (Look in the little info-box of general information under "Type code"). Continuing my research, I found an old 2009 archived mailing list "Re: Incorrect png file type 'PNG' that talks about something related to another problem a developer is having. In the response he talks about there being variant file types, and lists BMPp as being linked to an old version of Graphics Converter. The company Lemkesoft sells Graphics Converter, which I am not willing to purchase. I can't imagine that the only program in existence to make a BMPp file is that program. There has got to be another way to make that file type, other than creating a BMP file and just renaming it to BMPp (unless of course it is really that easy)? This is the first time I've run into this file format, and it took a bit on Google, Bing, and Wikipedia to find the information that I've posted here. Any further help would be appreciated.

    Read the article

  • Live Support Webinar for Oracle Primavera Customers

    - by karl.prutzer
    Hi all, Our Customer Support team is hosting another Live Support Webinar for Oracle Primavera customers scheduled for May 6, 2010 at 11am Eastern Time. The webinar covers the following topics. Best Practices when submitting an SR My Oracle Support Overview Support Resources - lifetime support policy, My Oracle Support Speed training resources, etc. Both the conference key for the web conference and the audio passcode for the call is... Primavera Audio Conference Details Toll Free dial in number = 1.877.808.5067 International Toll dial in number = 1.706.902.0289 Web conference link https://strtc.oracle.com/imtapp/app/sch_mtg_details.uix?mID=6761278

    Read the article

  • Neuberger Berman Defines CRM Strategy In Asset Management

    - by michael.seback
    Neuberger Berman Defines Front Office Strategy for the New Firm Neuberger Berman is a majority employee-owned independent asset management firm with a heritage dating back to 1939. It provides a range of investment options, wealth planning services, and advice to meet individual needs. It also offers a broad range of financial capabilities and specializes in developing innovative and customized investment solutions for institutions. ... "The Insight team's analysis was critical to helping us assess the strengths and weaknesses of our Siebel implementation. It helped us to come up with our strategic plan for using customer relationship management and business intelligence capabilities." - Roxana Feldmann, Senior Vice President Technology ...Read more.

    Read the article

  • OUAB Europe Globalization Topics

    - by ultan o'broin
    Pleased to announce that the Oracle Usability Advisory Board has added a globalization workgroup for 2011. This will be headed up my myself. The aims of this workgroup are: To understand how our customers use translated versions of applications To identify key international support, translation and localization-related usability issues in deployed applications To make recommendations to Oracle usability and development teams about meeting global customer usability requirements in current and future versions of our applications. Issues include: How international users use applications when working, ethnography opportunities, key cultural impacts on usability; multilingual feature usage, localization of forms and reports, language quality, extensibility, translation of user assistance, user-generated and rich-media content like UPK, and international mobile application opportunities. More details will be available on the usableapps.oracle.com website shortly.

    Read the article

  • Webcor Builders Coordinates Construction Schedules and Mitigates Potential Delays More Efficiently with Integrated Project Management

    - by Sylvie MacKenzie, PMP
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} With more than 40 years of commercial construction experience, Webcor Builders is a leading builder of distinguished, high-profile projects, including high-rise condominiums and hotels, laboratories, healthcare centers, and public works projects. Webcor is also known for its award-winning concrete, interior construction, historic restoration, and seismic renovation work. The company has completed more than 50 million square feet of projects to date. Considering the variety and complexity of the construction projects Webcor undertakes, an integrated project management solution is critical to ensuring optimal efficiency and completing client projects on time and on budget. The company previously used a number of scheduling systems for its various building projects. These packages provided different levels of schedule detail and required schedulers, engineers, and other employees to learn multiple systems. From an IT cost and complexity perspective, the company had to manage multiple scheduling systems and pay for multiple sets of licenses. The company looked to standardize on an enterprise project management system, and selected Oracle’s Primavera P6 Enterprise Project Portfolio Management. Webcor uses the solution’s advanced capabilities to schedule complex projects, analyze delays, model and propose multiple scenarios to demonstrate and mitigate delays and cost overruns, and process that information efficiently to deliver the scheduling precision that public and private projects require. In fact, the solution was instrumental in helping the company’s expansion into public sector projects during the recent economic downturn, and with Primavera P6 in place, it can deliver the precise schedule reporting required for large public projects. With Primavera P6 in place, the company could deliver the precise scheduling and milestone reporting capabilities required for large public projects. The solution is in managing the high-profile University of California – Berkeley Memorial Stadium project. Webcor was hired as construction manager and general contractor for the stadium renovation project, which is a fast-paced project located near the seismically active Hayward Fault Zone. Due to the University of California’s football schedule, meeting the Universities deadline for the coming season placed Webcor in a situation where risk awareness and early warnings of issues would be paramount. Webcor and the extended project team needed a solution that could instantly analyze alternate scenarios to mitigate potential delays; Primavera would deliver those answers.The team would also need to enable multiple stakeholders to use an internet-based platform to access the schedule from various locations, and model complicated sequencing requirements where swift decisions would be made to keep the project on track. The schedule is an integral part of Webcor’s construction management process for the stadium project. Rather than providing the client with the industry-standard monthly update, Webcor updates the critical path method (CPM) schedule on a weekly basis. The project team also reviews the schedule and updates weekly to confirm that progress and forecasted performance are accurate. Hired by the University for their ability to deliver in high risk environments The Webcor team was hit recently with a design supplement that could have added up to 70 days to the project. Using Oracle Primavera P6 the team sprung into action analyzing multiple “what if” scenarios to review mitigation means and methods.  Determined to make sure the Bears could take the field in the coming season the project team nearly eliminated the impact with their creative analysis in working the schedule. The total time from the issuance of the final design supplement to an agreed mitigation response was less than one week; leveraging the Oracle Primavera solution Webcor was able to deliver superior customer value With the ability to efficiently manage projects and schedules, Webcor can ensure it completes its projects on time and on budget, as well as inform clients about what changes to plans will mean in terms of delays and additional costs. Read the complete customer case study at :  http://www.oracle.com/us/corporate/customers/customersearch/webcor-builders-1-primavera-ss-1639886.html

    Read the article

  • What would be the most efficient use of e-mail addresses for ecommerce

    - by user18323
    I am not sure if this is exactly the right section. What do you find the most efficient, clear and reachable use of e-mail addresses to use for the customer? I thought a standard 'sales, 'support' might work but it might look a little samey. Do users respond well when e-mails are replied by staff with named e-mail addresses such as [email protected] or a generic one? I am currently developing a small scale ecommerce website to gain some hands on insight into web retail. Any additional advice would be brilliant.

    Read the article

  • To 'seal' or to 'wrap': that is the question ...

    - by Simon Thorpe
    If you follow this blog you will already have a good idea of what Oracle Information Rights Management (IRM) does. By encrypting documents Oracle IRM secures and tracks all copies of those documents, everywhere they are shared, stored and used, inside and outside your firewall. Unlike earlier encryption products authorized end users can transparently use IRM-encrypted documents within standard desktop applications such as Microsoft Office, Adobe Reader, Internet Explorer, etc. without first having to manually decrypt the documents. Oracle refers to this encryption process as 'sealing', and it is thanks to the freely available Oracle IRM Desktop that end users can transparently open 'sealed' documents within desktop applications without needing to know they are encrypted and without being able to save them out in unencrypted form. So Oracle IRM provides an amazing, unprecedented capability to secure and track every copy of your most sensitive information - even enabling end user access to be revoked long after the documents have been copied to home computers or burnt to CD/DVDs. But what doesn't it do? The main limitation of Oracle IRM (and IRM products in general) is format and platform support. Oracle IRM supports by far the broadest range of desktop applications and the deepest range of application versions, compared to other IRM vendors. This is important because you don't want to exclude sensitive business processes from being 'sealed' just because either the file format is not supported or users cannot upgrade to the latest version of Microsoft Office or Adobe Reader. But even the Oracle IRM Desktop can only open 'sealed' documents on Windows and does not for example currently support CAD (although this is coming in a future release). IRM products from other vendors are much more restrictive. To address this limitation Oracle has just made available the Oracle IRM Wrapper all-format, any-platform encryption/decryption utility. It uses the same core Oracle IRM web services and classification-based rights model to manually encrypt and decrypt files of any format on any Java-capable operating system. The encryption envelope is the same, and it uses the same role- and classification-based rights as 'sealing', but before you can use 'wrapped' files you must manually decrypt them. Essentially it is old-school manual encryption/decryption using the modern classification-based rights model of Oracle IRM. So if you want to share sensitive CAD documents, ZIP archives, media files, etc. with a partner, and you already have Oracle IRM, it's time to get 'wrapping'! Please note that the Oracle IRM Wrapper is made available as a free sample application (with full source code) and is not formally supported by Oracle. However it is informally supported by its author, Martin Lambert, who also created the widely-used Oracle IRM Hot Folder automated sealing application.

    Read the article

  • Content Encryption Options in Oracle IRM 11g

    - by martin.abrahams
    Another of the innovations in Oracle IRM 11g is a wider choice of encryption algorithms for protecting content. The choice is now as illustrated below. As you see, three of the choices are marked as FIPS options, where FIPS refers to the Federal Information Processing Standard Publication 140-2, a U.S. government security standard for accreditation of cryptographic modules.

    Read the article

  • New Oracle IRM 11g presentation video

    - by Simon Thorpe
    In amongst all the end of year activity we've been able to start the creation of some new YouTube video's of the Oracle IRM 11g release. First on the agenda was to show the core features of Oracle IRM with the new 11g server. We also created a demonstration of the simple ways content can be secured without any training on the end users part and without impacting their existing day to day practice of using sensitive information. Have a look at this video...

    Read the article

  • IRM and Consumerization

    - by martin.abrahams
    As the season of rampant consumerism draws to its official close on 12th Night, it seems a fitting time to discuss consumerization - whereby technologies from the consumer market, such as the Android and iPad, are adopted by business organizations. I expect many of you will have received a shiny new mobile gadget for Christmas - and will be expecting to use it for work as well as leisure in 2011. In my case, I'm just getting to grips with my first Android phone. This trend developed so much during 2010 that a number of my customers have officially changed their stance on consumer devices - accepting consumerization as something to embrace rather than resist. Clearly, consumerization has significant implications for information control, as corporate data is distributed to consumer devices whether the organization is aware of it or not. I daresay that some DLP solutions can limit distribution to some extent, but this creates a conflict between accepting consumerization and frustrating it. So what does Oracle IRM have to offer the consumerized enterprise? First and foremost, consumerization does not automatically represent great additional risk - if an enterprise seals its sensitive information. Sealed files are encrypted, and that fundamental protection is not affected by copying files to consumer devices. A device might be lost or stolen, and the user might not think to report the loss of a personally owned device, but the data and the enterprise that owns it are protected. Indeed, the consumerization trend is another strong reason for enterprises to deploy IRM - to protect against this expansion of channels by which data might be accidentally exposed. It also enables encryption requirements to be met even though the enterprise does not own the device and cannot enforce device encryption. Moving on to the usage of sealed content on such devices, some of our customers are using virtual desktop solutions such that, in truth, the sealed content is being opened and used on a PC in the normal way, and the user is simply using their device for display purposes. This has several advantages: The sensitive documents are not actually on the devices, so device loss and theft are even less of a worry The enterprise has another layer of control over how and where content is used, as access to the virtual solution involves another layer of authentication and authorization - defence in depth It is a generic solution that means the enterprise does not need to actively support the ever expanding variety of consumer devices - the enterprise just manages some virtual access to traditional systems using something like Citrix or Remote Desktop services. It is a tried and tested way of accessing sealed documents. People have being using Oracle IRM in conjunction with Citrix and Remote Desktop for several years. For some scenarios, we also have the "IRM wrapper" option that provides a simple app for sealing and unsealing content on a range of operating systems. We are busy working on other ways to support the explosion of consumer devices, but this blog is not a proper forum for talking about them at this time. If you are an Oracle IRM customer, we will be pleased to discuss our plans and your requirements with you directly on request. You can be sure that the blog will cover the new capabilities as soon as possible.

    Read the article

  • What is the value of an Enterprise Resource Planning (ERP) System?

    According to PWC.com ERP systems can add tremendous value to a company’s core business functionality.  Below PWC.com summarizes the primary value that an ERP can add to a company. ERPs are a collection business application that coordinates the resources, information, and activities required for core business processes. ERPs are strategic tools used to reduce costs, improve business processes, and healthier risk management.

    Read the article

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

< Previous Page | 30 31 32 33 34 35 36 37 38 39 40 41  | Next Page >