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  • Il PLM per l'industria Famaceutica

    - by Paolo Leveghi
    Di fronte ad una platea di rappresentanti dell'industria farmaceutica si è svolto Venerdi 9 Novembre a Roma un seminario dal titolo: "INNOVAZIONE TECNOLOGICA ED EFFICENZA OPERATIVA", che si poneva l'obiettivo di stimolare nei presenti la curiosità intorno ai temi del Project Management e del Product Lifecycle Management. Partendo dalla teoria, illustrata dal Prof. Corvaglia, ci si è poi addentrati nel pratico, con esempi e testimonianze di aziende italiane ed estere.Questi gli interventi: L'esperienza nella gestione di vita del prodotto  La nuova sfida del farmaco: rimanere “originali”  Paolo Prandini, Master Principal Sales Consultant, Oracle Italy Pharmaceutical Global Product Data ManagementJean-Pierre Merx | Sales Director Southern Europe, Oracle L'interazione è stata viva, testimoniata dalle tante domande sollevate durante gli interventi ed al proanzo che ha seguito i lavori. Se avete interesse a ricevere copia delle presentazioni, inviate una mail a paolo.leveghi-AT-oracle.com

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  • Rassegna stampa: JD Edwards e 01net.CIO

    - by Claudia Caramelli-Oracle
    Hai sete di notizie?01net.CIO dedica ampio spazio a Oracle JD Edwards Enterprise One. Ti segnaliamo due articoli con le interviste a Gianluca De Cristofaro, Sales Director Applications MSE Italy, e Paolo Borriello, Master Principal Sales Consultant, circa l'importanza e la forza di questa soluzione.26 Maggio02 Giugno Il 26 Giugno ti aspettiamo all'evento E' Ora di Jd Edwards! al Salone dei Tessuti a Milano e in diretta streaming dagli uffici Oracle di Roma. Per maggiori informazioni e iscrizione, collegati QUI. Stay connected! Se sei un utente twitter cerca #oraJDE per rimanere sempre informato.

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  • Thinking differently about BI delivery

    - by jamiet
    My day job involves implementing Business Intelligence (BI) solutions which, as I have said before, is simply about giving people the information they need to do their jobs. I’m always interested in learning about new ways of achieving that aim and that is my motivation for writing blog entries that are not concerned with SQL or SQL Server per se. Implementing BI systems usually involves hacking together a bunch third party products with some in-house “glue” and delivering information using some shiny, expensive web-based front-end tool; the list of vendors that supply such tools is big and ever-growing. No doubt these tools have their place and of late I have started to wonder whether they can be supplemented with different ways of delivering information. The problem I have with these separate web-based tools is exactly that – they are separate web-based tools. What’s the problem with that you might ask? I’ll explain! They force the information worker to go somewhere unfamiliar in order to get the information they need to do their jobs. Would it not be better if we could deliver information into the tools that those information workers are already using and not force them to go somewhere else? I look at the rise of blogging over recent years and I realise that what made them popular is that people can subscribe to RSS feeds and have information pushed to them in their tool of choice rather than them having to go and find the information for themselves in a tool that has been foisted upon them. Would it not be a good idea to adopt the principle of subscription for the benefit of delivering BI information as well? I think it would and in the rest of this blog entry I’ll outline such a scenario where the power of subscription could be used to enhance the delivery of information to information workers. Typical questions that information workers ask might be: What are my year-on-year sales figures? What was my footfall yesterday? How many widgets have I sold so far today? Each of those questions includes a time element and that shouldn’t surprise us, any BI system that I have worked on includes the dimension of time. Now, what do people use to view and organise their time-oriented information? Its not a trick question, they use a calendar and in the enterprise space more often than not that calendar is managed using Outlook. Given then that information workers are already looking at their calendar in Outlook anyway would it not make sense then to deliver information into that same calendar? Of course it would. Calendars are a great way of visualising information such as sales figures. Observe: Just in this single screenshot I have managed to convey a multitude of information. The information worker can see, at a glance, information about hourly/daily/weekly/monthly sales and, moreover, he/she is viewing that information right inside the tool that they use every day. There is no effort on the part of him/her, the information just appears hour after hour, day after day. Taking the idea further, each one of those calendar items could be a mini-dashboard in its own right. Double-clicking on an item could show a plethora of other information about that time slot such as breaking the sales down per region or year-over-year comparisons. Perhaps the title could employ a sparkline? Loads of possibilities. The point is that calendars are a completely natural way to visualise information; we should make more use of them! The real beauty of delivering information using calendars for us BI developers is that it should be so easy. In the case of Outlook we don’t need to write complicated VBA code that can go and manipulate a person’s calendar, simply publishing data in a format that Outlook can understand is sufficient and happily such formats already exist; iCalendar is the accepted format and the even more flexible xCalendar is hopefully on its way as well.   I’d like to make one last point and this one is with my SQL Server hat on. Reporting Services 2008 R2 introduced the ability to publish data as subscribable Atom feeds so it seems logical that it could also be a vehicle for delivering calendar feeds too. If you think this would be a good idea go and vote for it at Publish data as iCalendar feeds and please please please add some comments (especially if you vote it down). Work smarter, not harder! @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • The 2012 JAX Innovation Awards

    - by Janice J. Heiss
    A new article, now up on otn/java, titled “The 2012 JAX Innovation Awards” reports on  important Java developments celebrated by the Awards, which were announced in July of 2012. The Awards, given by S&S Media Group, aim to, "Reward those technologies, companies, organizations and individuals that make outstanding contributions to Java." The Awards fall into three categories: Most Innovative Java Technology, Most Innovative Java Company, and Top Java Ambassador. In addition, a finalist who did not win an award receives a Special Jury prize, "in acknowledgement of their unique contribution and positive impact on the Java ecosystem."The winners were: JetBrains for Most Innovative Java Company; Adam Bien as Top Java Ambassador; Restructure 101, created by Headway Software, as Most Innovative Technology; and Charles Nutter, Special Jury award. Each winner received a $2,500 prize. The five finalists in each category were invited to attend the JAX Conference in San Francisco, California. This year's winners each received a $2,500 prize. JetBrains Fellow, Ann Oreshnikova, listed her favorite JetBrains innovations: * Nullability annotations and nullability checker* CamelCase navigation and completion* Continuous Integration in grid (on multiple agents), in TeamCity* IntelliJ Platform and its language support framework* MPS language workbench* Kotlin programming languageWhen asked what currently excites him about Java, Adam Bien, winner of the Java Ambassador Award, expressed enthusiasm over the increasing interest of smaller companies and startups for Java EE. “This is a very good sign,” he said. “Only a few years ago J2EE was mostly used by larger companies -- now it becomes interesting even for one-person shows. Enterprise Java events are also extremely popular. On the Java SE side, I'm really excited about Project Nashorn.”Special Jury Prize Winner, Charles Nutter of Red Hat, remarked that, “JRuby seems to have hit a tipping point this past year, moving from ‘just another Ruby implementation’ to ‘the best Ruby implementation for X,’ where X may be performance, scaling, big data, stability, reliability, security, and a number of other features important for today's applications. Check out the complete article here.

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • WHERE x = @x OR @x IS NULL

    - by steveh99999
    Every SQL DBA and developer should read the blog of MVP Erland Sommarskog – but particularly  his article on dynamic search conditions in T-SQL. I’ve linked above to his SQL 2005 article but his 2008 version is also a must-read. I seem to regularly come across uses of the SQL in the title above… Erland’s article explains in detail why this is inefficient, but I came across a nice example recently… A stored procedure contained the following code :- WHERE @Name is null or [Name] like @Name as a nonclustered index exists on the Name column, you might assume this would be handled efficiently by SQL Server. However, I got the following output from SET STATISTICS IO Table 'xxxxx'. Scan count 15, logical reads 47760, physical reads 9, read-ahead reads 13872, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. Note the high number of logical reads… After a bit of investigation, we found that @Name could never actually be set to NULL in this particular example. ie the @x IS NULL was spurious… So, we changed the call to WHERE  [Name] like @Name Now, how much more efficient is this code ? Table 'xxxxx'. Scan count 3, logical reads 24, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0 A nice easy win in this case…… a full index scan has been replaced by a significantly more efficient index seek. I managed to recreate the same behaviour on Adventureworks – here’s a quick query to demonstrate :- USE adventureworks SET STATISTICS IO ON DECLARE @id INT = 51721 SELECT * FROM Sales.SalesOrderDetail WHERE @id IS NULL OR salesorderid = @id SELECT * FROM Sales.SalesOrderDetail WHERE salesorderid = @id Take a look at the STATISTICS IO output and compare the actual query plans used to prove the impact of  WHERE @id IS NULL. And just to follow some of Erland’s advice – here’s how you could get similar performance if it was possible that @id could actually sometimes contain NULL. DECLARE @sql NVARCHAR(4000), @parameterlist NVARCHAR(4000) DECLARE @id INT = 51721 – or change to NULL to prove query is functionally correct SET @sql = 'SELECT * FROM Sales.SalesOrderDetail WHERE 1 = 1' IF @id IS NOT NULL SET @sql = @sql + ' AND salesorderid = @id' IF @id IS NULL SET @sql = @sql + ' AND salesorderid IS NULL' SET @parameterlist = '@id INT' EXEC sp_executesql @sql, @parameterlist,@id Sometimes I think we focus too much on hardware and SQL Server configuration – when really the answer is focus on writing efficient SQL.

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  • Enable Configurator for Return Orders

    - by ChristineS-Oracle
    With release 12.2.4 for non-referenced RMAs, Order Management will allow you to configure the model from Sales Order / Quick Sales Order windows. This is only allowable when profile  OM: Enable Configuration UI for RMA is set to Yes.  All selected options must be returnable, as well as all included items. Order Management explodes included items and creates options and option classes in a way similar to outbound orders. The application creates all selected components with same line number but different option/component number.  Additionally, the application does not allow re-configuration and/or deletion of any line if any line in the same configuration is received, fulfilled, closed, cancelled, or split. For additional information refer to the Oracle Order Management Release Notes for Release 12.2.4 (Doc ID 1906521.1).

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  • JOB OF THE WEEK

    - by Tim Koekkoek
    ERP Pre-Sales Consultant - Malaga The job as a ERP Pre-Sales consultant is challenging and diverse and you will be working in a multinational environment in our EMEA Presales Centre in the vibrant city of Malaga. Frequent possibilities to support opportunities in various industries and countries will give you an excellent insight into customer business needs and market trends. You will support the ERP Presales organisation for the Benelux, Germany, UK and Spain (depending on your language) and be trained in the Oracle ERP product portfolio as well as the Presales role. If you are interested in this position, read more here! For all of our other vacancies and internships, please visit https://campus.oracle.com.

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  • Oracle - Xsigo Webcasts coming soon

    - by Cinzia Mascanzoni
    Join us as we provide insight into the overall Oracle-Xsigo product strategy and primary sales plays. We will also discuss sales benefits available through Oracle’s partner program, as well as next steps to get partners ready to resell through OPN. Please make note of our webcasts: November 13 at 3 pm GMT - 4 pm CET  - Xsigo Systems VAD Update Webcast: Understanding the Xsigo Channel Model & Product Strategies . Register here. November 15 at 3 pm GMT - 4 pm CET - Xsigo Systems OPN Partner Update Webcast: Get Ready to Sell Xsigo Systems Products with Oracle. Register here.

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  • Is there any way to get faster app reviews?

    - by David
    I am trying to build a business around an iPhone app. The app will be our main sales channel, and being able to adapt the sales channel faster than the 9-10 days delay cause by the app review times is crucial. Therefore, I was wondering whether there is anything I can do to improve the speed of reviews. I am thinking that the publishers of Angry Birds, surely would not have to wait in line for reviews on the same terms as some obscure free app. So what can I do? Some things I am considering: Would Apple prioritize apps that they earn money on? Could I in some way pay Apple directly? I already know of the possibility of requesting an expedite review, but it seems like one can get punished for supplying a non-technical reason.

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  • Not Just What You Sell but Really How You Sell?

    - by divya.malik
    Sales 2.0 is changing the way customers get influenced and buy the products that they want to purchase. Engaging and listening to your customers and market  regularly is necessary, since they are engaging with other customers like themselves all the time, and online. Creating a consistent customer experience for your customers, across channels is more critical than ever. 2.0 and Social media as a channel need to become a part of your inbound and outbound sales strategy. Oracle has been investing in new capabilities to address the needs of this changing marketplace. Listen to  Mark Woollen, VP of CRM at Oracle discuss these new innovations that are changing the way companies and customer interact today, and the new strategies that will give you the lead in the marketplace. Here is an excerpt from his presentation (, which was featured on SellingPower.com.

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  • Architecture for dashbaord showing aggregated stats

    - by soulnafein
    I'm trying to find the best architecture for an application that shows a dashboard with aggregated stats that come from another one (e.g. number of sales in the last 12 months, current sales this month, a fairly complex score, performance of users over last 30 days, etc.) There is a fair bit of business logic that lives in Application 1 but the aggregated data gets saved in Application 2 (dashboard). What's the best way to create the aggregate data? 1) Pull data directly from Application 1 database and duplicate business logic for score calculation etc. 2) Push data from Application 1 to Application 2 somehow 3) Aggregate data in Application 1 on the fly and provide and api for Application 2 4) Other (probably) Please suggest solutions, Thanks.

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  • Leviton Manufacturing Upgrades to Oracle E-Business Suite Release 12.1

    Leviton Manufacturing is a global manufacturer of electrical wiring devices, data center connectivity solutions, and lighting energy mgmt systems. It's portfolio consists of more than 25,000 devices and systems used in homes, business, and industry. Leviton upgraded to the latest version of Oracle E-Business Suite Release 12.1 to support its service business with change management, purchasing, accounts payable, and an internal IT help desk. They consolidated seven Web sites that are used to host individually onto iStore. In addition, they run a site, using the Oracle E-Business Suite configurator, pricing and quoting for their sales agents to do configuration work. This site can now generate a complete sales proposal using Oracle functionality.

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  • Spotlight on an office - Nairobi, Kenya

    - by Maria Sandu
    Hi everyone, my name is Joash Mitei. I am a graduate Intern at Oracle Systems Kenya and I will briefly take you through our offices and the working environment here in Nairobi, Kenya. I’ve been with Oracle since February 2012 and I’m responsible for Applications Pre-sales focusing on Oracle EPM and E-Business Suite. My background is Finance and Accounting therefore joining Oracle was almost a totally a different ball game but the transition has been smooth. The Oracle offices here are located on the second floor of Mebank Towers. We moved to the 2nd floor just three months ago from the 5th floor mainly because of the growing workforce. We are covering the whole Eastern Africa region hence diversity in culture is evident. This is a plus since you get to interact with people of very different backgrounds, cultures and ways of thinking. The building itself is on the outskirts of the CBD hence free from the hustle and bustle of the town. The office is split into different sections; there is a main working area which has an open desk design that fosters interaction between colleagues, there are 4 conference rooms for meetings and presentations, there are 3 quiet rooms for a little privacy when needed and there is a dining area for meals and ‘hanging out’. The working environment is world-class, to say the least. The employees are very professional, quite smart and needless to say, very busy. There are 4 interns covering sales and pre-sales in both Tech and Apps. As an intern you get support from your supervisor but you are required to show initiative yourself and thus the need to be very pro-active and inquisitive. The local management is well structured and communicative to ensure effectiveness and efficiency in the office. Apart from the daily work, we usually have events to boost staff morale such as ‘TGIF hang -out’, football matches against each other or versus other companies, and team building retreats. All these are monumental in fostering the RED POTENTIAL. We also do numerous CSR activities in the local communities . Well, that’s the Kenyan office for you. Glad to be your tour guide. Have a superb day!

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  • Is How the Company Makes Its Money One of The Most Important Determining Factors in their work environment, culture, etc

    - by programmx10
    This is a viewpoint I've started to realize recently about some companies that I have worked for. They had their own software product that they developed in-house but most of the focus was on building an in-person sales team to push their product to businesses throughout the country. I figure that companies that are exclusively "online", meaning that their revenue source comes from online transactions where there is no "face" of the company to the customer would have a different work culture. Just curious if anyone has worked for both types of companies and notices a difference. I myself am hoping to get more into contract programming and figure that companies that don't have to employ a sales-force and things like that would be more focused on technology and maybe even willing to be flexible on partial telecommute, etc

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  • JOB OF THE WEEK

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} My name is Pascaline and I am the EMEA Solution Response Manager. I currently have a role open for a Benelux Solution Response Representative to jump-start his/her career in my international team of six people from all across Europe. Key for this exciting role is that you are curious to learn, like networking and constantly want to develop yourself. To help you with that, you will get extensive product trainings and workshops on all Oracle product lines and you will receive sales training. Further, you have the opportunity to get certified on Oracle products through online trainings and workshops. Every month you will also benefit from 1-on-1 sales coaching and regular coaching from me to help you grow and develop your career at Oracle! The role will include the follow-up of marketing events and online marketing activities with current Key Accounts in the Benelux. It is truly a pioneering role at Oracle as it is the first time that an employee will engage in business conversations about all lines of businesses and products ranges with Key Accounts. So are you interested to work in between marketing and sales? Do you want to work for a big IT multinational? Do you want to work abroad after you graduate and do you want to develop yourself? Then please visit this link for more information.

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  • Oracle @Munich Business School

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Last Wednesday, Lisa from the Graduate Recruitment team and her colleague Philipp from Sales visited the Munich Business School to talk about IT challenges, Sales and Career Opportunities at Oracle. Although the talk started at 6:30 pm, the audience of about 100 students was still attentive and curious. First they were provided with some facts about Oracle, then Philipp went into detail and took them through current IT challenges like ‘Social’, ‘Mobile’, ‘Information’ and ‘Cloud’ and how Oracle solutions can help facing these challenges. He also demonstrated what kind of prerequisites and qualifications are required to become a successful Sales person. When talking about his own career, the audience got even more anxious to hear what he would tell them. Finally, students asked questions on career opportunities across Europe or on other topics they were interested in. If you’re interested in talking to us in person, connect with us on Facebook to get the latest information about events we’re attending and schools we’re visiting. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • VLAN ACLs and when to go Layer 3

    - by wuckachucka
    I want to: a) segment several departments into VLANs with the hopes of restricting access between them completely (Sales never needs to talk to Support's workstations or printers and vice-versa) or b) certain IP addresses and TCP/UDP ports across VLANS -- i.e. permitting the Sales VLAN to access the CRM Web Server in the Server VLAN on port 443 only. Port-wise, I'll need a 48-port switch and another 24-port switch to go with the two existing 24-port Layer 2 switches (Linksys); I'm looking at going with D-Links or HP Procurves as Cisco is out of our price range. Question #1: From what I understand (and please correct me if I'm wrong), if the Servers (VLAN10) and Sales (VLAN20) are all on the same 48-port switch (or two stacked 24-port switches), afaik, the switch "knows" what VLANs and ports each device belongs to and will switch packets between them; I can also apply ACLs to restrict access between VLANs at this point. Is this correct? Question #2: Now lets say that Support (VLAN30) is on a different switch (one of the Linksys) switches. I'm assuming I'll need to trunk (tag) switch #2's VLANs across to switch #1, so switch #1 sees switch #2's VLAN30 (and vice-versa). Once Switch #1 can "see" VLAN30, I'm assuming I can then apply ACLs as stated in Question #1. Is this correct? Question #3: Once Switch #1 can see all the VLANs, can I achieve the seemingly "Layer 3" ACL filtering of restricting access to Server VLAN on only certain TCP/UDP ports and IP addresses (say, only permitting 3389 to the Terminal Server, 192.168.10.4/32). I say "seemingly" because some of the Layer 2 switches mention the ability to restrict ports and IP addresses through the ACLs; I (perhaps mistakenly) thought that in order to have Layer 3 ACLs (packet filtering), I'd need to have at least one Layer 3 switch acting as a core router. If my assumptions are incorrect, at which point do you need a Layer 3 switch for inter-VLAN routing vs. inter-VLAN switching? Is it generally only when you need that higher-level packet filtering ability between your departments?

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