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  • Is osTicket secure/private enough

    - by Andy
    I was going to use osTicket as my 'help desk' for my website, however I just got a little bit concerned when I realised that the clients' login details to see their support tickets are only their email address and a ticket ID. I am probably going over the top with security though, which is why I wanted to get some second opinions on how secure osTicket actually is and whether I should use it with my website. I run a software company, so chances are licence keys may be included in support tickets which are obviously sensitive information and valuable - so I want to ensure that the likelihood of a support ticket being hacked is very low. If there is any plugins/additions to make osTicket more 'secure', I would appreciate it if you could point me to them. Otherwise if there are any more free, more suited, help desk softwares out there please let me know. Thanks in advance

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  • Managing multiple Adwords accounts from one Google account

    - by CJM
    I have a Gmail account linked to numerous Analytics accounts, and a couple of Adwords accounts - that is, I can track stats from a dozen or so sites, and have administration rights for a couple of Adwords campaigns. However, a client has already set-up their Adwords account and has invited me help administer their campaign. However, when I try to accept, I get the folowing error: The Google Account xxx already has access to an AdWords account (Customer ID: ). As many have discovered, for some reason Google won't let an account that already owns an Adwords campaign, to join another account. However, I wondering if there is any workaround for this? Temporarily, I'm using a separate Gmail account for this, but what is the longer term solution. Going forwards, sometimes clients will be happy from me to 'host' their campaigns (but providing them with access), but I'm equally sure that many will want to retain greater control. Surely there must be a better way than creating an additional Gmail account for each client? How do web/SEO agencies handle this?

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  • Remotely port forward/launch process or a client-less remote desktop app?

    - by DC177E
    I have an XP box running Logmein at a remote location behind a linksys router, which was running well for a whole of four days, until we had a power failure. Our ISP gave us a new IP, the machine restarted, and logmein did not autorun (or, at least, it did not automatically sign in), and our service (which may or may not be a Minecraft server with non-backed-up save files) also did not run upon startup. Logmein does not register the new IP (it still displays the old one). I have a DDNS updater service, so I do know the new dynamic address. I have tried using the built in XP remote desktop service, but, as with almost all non-cloud-based remote desktop services, it requires a port forward. Thus, I would appreciate it if anyone has any ideas as to: A: Any way of accessing our router remotely to forward the remote desktop port. I've seen the Remote Management option (forwarding the setup page to port 8080), but I do not have it enabled. I've tried UPnP, but again, the setup page for our router is not forwarded. B: Any way of remotely launching a process that does not require port forwarding (or uses ports 255XX, 18XXX, or 9000.), such as a remote console service built into XP. I realize this is a near impossibility. C: A Way to remotely start logmein, and sign in, which is likely a definite impossibility. Sorry if this is too specific for Stackexchange, or if I've put it into the wrong section (is SuperUser the correct place for this?). Ideas would, again be much appreciated, as shot-in-the-dark-like this may be.

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  • Stop UAC/Secure Desktop from dimming the screen

    - by Florian
    I like the concepts of UAC and the "Secure Desktop" in Windows 7, but I don't like the dimming of the Secure Desktop to prompt for Admin credentials (or OK button to get clicked). However, dimming goes so far that my monitor regularly goes into PowerSaver mode, which is annoying (as it takes another 10 seconds for it to wake up), and might harm the monitor: two weeks after switching from XP to Windows 7, my 30" monitor stayed black and it had to get replaced. The web is full of tips how to turn off dimming, but that will always also turn off the "Secure Desktop". Is there a way to present the Secure Desktop without dimming? Or with a different visual effect to show that it is the Secure Desktop? EDIT: To clarify, I'm not looking for a way to disable dimming by disabling Secure Desktop (as is done by lowering the UAC level). I want to keep both UAC and Secure Desktop.

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  • Ask the Readers: Social Websites – Browser-Based Interface versus Desktop Clients

    - by Asian Angel
    Most people have a favorite social website that they are active on each day, but have different methods for interacting with their friends there. This week we would like to know if you prefer using a browser-based interface or a desktop client to interact with your chosen social services. Photo by Asian Angel. Social services can be a lot of fun unless your method of access comes with more frustrations than perks. Perhaps your favorite social service has changed the layout or the website itself is just too busy or full of “junk” for your tastes. Then there are the times when the website may experience problems and fail to work smoothly. Latest Features How-To Geek ETC What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) How To Remove People and Objects From Photographs In Photoshop Make Efficient Use of Tab Bar Space by Customizing Tab Width in Firefox See the Geeky Work Done Behind the Scenes to Add Sounds to Movies [Video] Use a Crayon to Enhance Engraved Lettering on Electronics Adult Swim Brings Their Programming Lineup to iOS Devices Feel the Chill of the South Atlantic with the Antarctica Theme for Windows 7 Seas0nPass Now Offers Untethered Apple TV Jailbreaking

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  • Next Generation Mobile Clients for Oracle Applications & the role of Oracle Fusion Middleware

    - by Manish Palaparthy
    Oracle Enterprise Applications have been available with modern web browser based interfaces for a while now. The web browsers available in smart phones no longer require special markup language such as WML since the processing power of these handsets is quite near to that of a typical personal computer. Modern Mobile devices such as the IPhone, Android Phones, BlackBerry, Windows 8 devices can now render XHTML & HTML quite well. This means you could potentially use your mobile browser to access your favorite enterprise application. While the Mobile browser would render the UI, you might find it difficult to use it due to the formatting & Presentation of the Native UI. Smart phones offer a lot more than just a powerful web browser, they offer capabilities such as Maps, GPS, Multi touch, pinch zoom, accelerometers, vivid colors, camera with video, support for 3G, 4G networks, cloud storage, NFC, streaming media, tethering, voice based features, multi tasking, messaging, social networking web browsers with support for HTML 5 and many more features.  While the full potential of Enterprise Mobile Apps is yet to be realized, Oracle has published a few of its applications that take advantage of the above capabilities and are available for the IPhone natively. Here are some of them Iphone Apps  Oracle Business Approvals for Managers: Offers a highly intuitive user interface built as a native mobile application to conveniently access pending actions related to expenses, purchase requisitions, HR vacancies and job offers. You can even view BI reports related to the worklist actions. Works with Oracle E-Business Suite Oracle Business Indicators : Real-time secure access to OBI reports. Oracle Business Approvals for Sales Managers: Enables sales executives to review key targeted tasks, access relevant business intelligence reports. Works with Siebel CRM, Siebel Quote & Order Capture. Oracle Mobile Sales Assistant: CRM application that provides real-time, secure access to the information your sales organization needs, complete frequent tasks, collaborate with colleagues and customers. Works with Oracle CRMOracle Mobile Sales Forecast: Designed specifically for the mobile business user to view key opportunities. Works with Oracle CRM on demand Oracle iReceipts : Part of Oracle PeopleSoft Expenses, which allows users to create and submit expense lines for cash transactions in real-time. Works with Oracle PeopleSoft expenses Now, we have seen some mobile Apps that Oracle has published, I am sure you are intrigued as to how develop your own clients for the use-cases that you deem most fit. For that Oracle has ADF Mobile ADF Mobile You could develop Mobile Applications with the SDK available with the smart phone platforms!, but you'd really have to be a mobile ninja developer to develop apps with the rich user experience like the ones above. The challenges really multiply when you have to support multiple mobile devices. ADF Mobile framework is really handy to meet this challenge ADF Mobile can in be used to Develop Apps for the Mobile browser : An application built with ADF Mobile framework installs on a smart device, renders user interface via HTML5, and has access to device services. This means the programming model is primarily web-based, which offers consistency with other enterprise applications as well as easier migration to new platforms. Develop Apps for the Mobile Client (Native Apps): These applications have access to device services, enabling a richer experience for users than a browser alone can offer. ADF mobile enables rapid and declarative development of rich, on-device mobile applications. Developers only need to write an application once and then they can deploy the same application across multiple leading smart phone platforms. Oracle SOA Suite Although the Mobile users are using the smart phone apps, and actual transactions are being executed in the underlying app, there is lot of technical wizardry that is going under the surface. All of this key technical components to make 1. WebService calls 2. Authentication 3. Intercepting Webservice calls and adding security credentials to the request 4. Invoking the services of the enterprise application 5. Integrating with the Enterprise Application via the Adapter is all being implemented at the SOA infrastructure layer.  As you can see from the above diagram. The key pre-requisites to mobile enable an Enterprise application are The core enterprise application Oracle SOA Suite ADF Mobile

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  • How to enable true remote login

    - by Scán
    I don't quite know how these things are called, so a search did not product any help. I've got two computers, a desktop and a netbook. The netbook is really weak, and there's hardly any fun doing work with it, especially after ubuntu software swallows so much cpu power for nothing. But my desktop is good, but uncomfortably positioned. So I know you can use any linux system as a server to give logins. I want to be able to login and work on my desktop, from my netbook. No VNC, no SSH, full X-server, I want to be able to choose "Login on Desktop" in my login menu on the netbook and have everything as if I was there. I hope I could make my point. Is it possible in a local network? And if so, how can I easily set it up?

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  • DIA2012

    - by Chris Kawalek
    If you've read this blog before, you probably know that Oracle desktop virtualization is used to demonstrate Oracle Applications at many different trade shows. This week, the Oracle desktop team is at DIA2012 in Philadelphia, PA. The DIA conference is a large event, hosting about 7,000 professionals in the pharmaceutical, bio technology, and medical device fields. Healthcare and associated fields are leveraging desktop virtualization because the model is a natural fit due to their high security requirements. Keeping all the data on the server and not distributing it on laptops or PCs that could be stolen makes a lot of sense when you're talking about patient records and other sensitive information. We're proud to be supporting the Oracle Health Sciences team at DIA2012 by hosting all of the Oracle healthcare related demos on a central server, and providing simple, smart card based access using our Sun Ray Clients. And remember that you're not limited to using just Sun Ray Clients--you can also use the Oracle Virtual Desktop Client and freely move your session from your iPad, your Windows or Linux PC, your Mac, or Sun Ray Clients. It's a truly mobile solution for an industry that requires mobile, secure access in order to remain compliant. Here are some pics from the show: We also have an informative PDF on Oracle desktop virtualization and Oracle healthcare that you can have a look at.  (Many thanks to Adam Workman for the pics!) -Chris  For more information, please go to the Oracle Virtualization web page, or  follow us at :  Twitter   Facebook YouTube Newsletter

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  • Do I need to uninstall lxde before installing kde-standard?

    - by A Roy
    I have ubuntu 12.04 (upgraded from 10.04) and since I disliked the default desktop, I installed lxde (sudo apt-get install lxde). This was good except that occasionally there would be trouble with Firefox (blinking on panel) so that finally I had to close it and then a error message from Ubuntu was issued. I had asked about it before but there was no useful response so now I want to move to another desktop which will hopefully not create the problem I have now. My doubt is, should I first uninstall lxde and then install kde (sudo apt-get install kde-standard) or is it enough to install kde without uninstalling lxde? In case it is necessary to uninstall, should I use the command sudo apt-get remove lxde or is there a better command for it? You may also help me with choice of desktop. I installed lxde since this is simple and lightweight. I am assuming that kde will not be as simple but hopefully not create problem like above. But I hate if it takes too long to log in or to launch a program like Firefox etc and also there should not be icons fixed on the left part of terminal (I hate to keep icons on desktop since these are distracting). Some of these issues were present with default Ubuntu 12.04. So is my choice of kde-standard appropriate or are there better desktop alternatives?

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  • What is the target of Unity?

    - by burli
    First Unity was developed for Netbooks. But the Netbook Market is shrinking. Unity is not specialized for tablet pcs like Android 3, but it may work well with some specialized Apps for those devices. Unity is still nice for Notebooks with small displays, but there is no big advantage on the desktop compared with other desktop environments like Gnome 2/3 or KDE. So what's the point? My first suggenstion was a hybrid between tablet pc and a desktop, for example for a manager. He can plug the tablet in a docking station in his office and he can work at a normal desktop, whats not possible with iOS or Android. If he is in a meeting he can use it as a tablet to make notes, for example. Or if he is somewhere else outside the office or the company. Same for normal users. They can dock the tablet and use it like a normal desktop pc or they can lie on the couch and browse in the web, read a book or chat with friend. So, thats my suggestion. But what is the real plan for Unity or Ubuntu in general? I'm curious ;)

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  • Help with ubuntu 11 mis-displays

    - by Alfa9Dev
    So, I sea This tutorial, and I exectued this line in my terminal : sudo add-apt-repository ppa:lubuntu-desktop/ppa & sudo apt-get install lubuntu-desktop and my left-side panel changed abit, while the Dash Home changed to become like so : http://i43.tinypic.com/2vuc0lj.png ! help ! How can I change to the ubuntu default style or ppa ! because whene I run this : sudo add-apt-repository ppa:ubuntu-desktop/ppa it gives me the follwing notice : gpg: requesting key A1231595 from hkp server keyserver.ubuntu.com gpg: key A1231595: "Launchpad PPA for Ubuntu Desktop" not changed gpg: Total number processed: 1 gpg: unchanged: 1 does this mean that the ubuntu ppa isn't changed or what ?? Please, help any help would very appreciated :)

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  • How to convince a client to switch to a framework *now*; also examples of great, large-scale php applications.

    - by cbrandolino
    Hi everybody. I'm about to start working on a very ambitious project that, in my opinion, has some great potential for what concerns the basic concept and the implementation ideas (implementation as in how this ideas will be implemented, not as in programming). The state of the code right now is unluckily subpar. It's vanilla php, no framework, no separation between application and visualization logic. It's been done mostly by amateur students (I know great amateur/student programmers, don't get me wrong: this was not the case though). The clients are really great, and they know the system won't scale and needs a redesign. The problem is, they would like to launch a beta ASAP and then think of rebuilding. Since just the basic functionalities are present now, I suggested it would be a great idea if we (we're a three-people shop, all very proficient) ported that code to some framework (we like CodeIgniter) before launching. We would reasonably be able to do that in < 10 days. Problem is, they don't think php would be a valid long-term solution anyway, so they would prefer to just let it be and fix the bugs for now (there's quite a bit) and then directly switch to some ruby/python based system. Porting to CI now will make future improvements incredibly easier, the current code more secure, changing the style - still being discussed with the designers - a breeze (reminder: there are database calls in template files right now); the biggest obstacle is the lack of trust in php as a valid, scalable technology. So well, I need some examples of great php applications (apart from facebook) and some suggestions on how to try to convince them to port soon. Again, they're great people - it's not like they would like ruby cause it's so hot right now; they just don't trust php since us cool programmers like bashing it, I suppose, but I'm sure going on like this for even one more day would be a mistake. Also, we have some weight in the decision process.

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  • Help me choose a desktop: which of these two should I buy?

    - by Sammy
    I just want the more powerful of the two: Choice 1: http://www.bestbuy.com/site/Gateway+-+Desktop+with+AMD+Phenom%26%23153%3B+II+Quad-Core+Processor/9698936.p?id=1218153428687&skuId=9698936 Choice 2: /site/HP+-+Pavilion+Desktop+with+AMD+Phenom%26%23153%3B+II+Quad-Core+Processor/9694506.p?id=1218150609828&skuId=9694506 I can't post more than one hyperlink since I am a new user, so please add bestbuy domain name before choice 2. The latter choice is a bit more expensive but not by much so I don't care about that. As for what I intend to use my machine for, just regular web surfing, light gaming, web development related work, etc. But that doesn't really matter, of these two I just want to know which is the better more powerful system and which you would buy if you were in my position.

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  • Can I put a laptop Core i7 CPU in a desktop?

    - by Weezy
    One of the most important thing to me for a CPU is a good mix between speed and heat. For example five years ago I bought a Core 2 Duo 6300 (max TDP 65W): I put a big heatsink on the CPU, no fans (I do hate moving parts and noise) and it worked like a charm and very silently for five years (and it still work but five years later I wouldn't mind a faster CPU and a faster memory controller and more memory). I consider a max TDP of 130W unacceptable (like some high-end Core i7 have), for several reasons. So I was wondering: can I build a desktop and put a Core i7 CPU meant to be used in laptop in it? For example I was thinking about the Core i7 740QM (max TDP 45W [!]). Are these compatible with desktop Core i7 motherboards? (for example on NewEgg it says that the "CPU socket type" for the Core i7 740QM is PGA988, I've not too sure about what this is)

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  • What are those white circles on the desktop in Gnome 3?

    - by monk
    I have Fedora 20 with GNOME 3.10.2. On the desktop background (i.e. where the wallpaper is), there are five small white circles centered at the very bottom of the screen. The first is filled, the others are not. I can click those circles, thereby changing which one is filled, like a radio button. I cannot for the life of me figure out what those circles are supposed to do, and it's starting to drive me crazy. Clicking and thus changing which circle is filled does nothing I can perceive, and there seems to be no configuration option anywhere that has anything to do with them. What are those things? Is there any way to get rid of them? Edit: I made a screenshot of my desktop with no programs running. You can see the dot/circle thingies at the bottom. Link: http://www.imageupload.co.uk/images/2014/08/18/Screenshot_from_2014-08-18_235427.png

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  • Apply Group Policy to Remote Desktop Services users but not when they log on to their local system

    - by Kevin Murray
    Running Windows Server 2008 Service Pack 2 with Remote Desktop Services role. I want to hide the servers drives using a GPO, but not the users local drives when they are logged on to their local system. Using a GPO, I went to "User Configuration - Policies - Administrative Template - Windows Components - Windows Explorer" and enabled "Hide these specified drives in My Computer" and "Prevent access to drives from My Computer" and in both used "Restrict all drives". Then under "Security Filtering" for the GPO, I restricted it to the system running Remote Desktop Services and the specific users who will be using RDS. I then applied the GPO to our domain and it worked a little too well. Not only was I successful in getting the GPO to work for RDS users, but it also affected those same users at their local systems as well. I've tried everything I can think of, but can't figure out how to apply this just to the RDS but not at their local system. What am I missing?

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  • Why would Remote Assistance work but not Remote Desktop?

    - by Craig Johnston
    I have managed to get Remote Assistance working between two XP-Pro machines, but as soon as I try Remote Desktop I can't even get to the login screen without an error which gives a list of possibilities and concludes with "See your network administrator", which isn't very helpful. I have ramped up the security level on Remote Desktop including turning on encryption etc. Could this be the problem? I will only get a few hours on the machine at a time so I need to be well-prepared before I attack this problem again. Any ideas?

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  • Why does a Remote Desktop Redirected Printer Doc appear every time I connect to Windows Server 2003 SBS?

    - by Jim Dagg
    I've run into a weird, persistent issue regarding a remote desktop connection. Every time I successfully log into a server running Windows Server 2003 SBS, without taking any further action, after a few seconds a print job spontaneously appears on my machine, titled "Remote Desktop Redirected Printer Doc". The document is 4K, datatype RAW, processor "WinPrint". I've heard of people running into this issue before, but can't seem to hunt down a coherent solution. It's a minor annoyance, but I get annoyed when Windows complains about a print job that, as far as I know, came from nowhere. Any thoughts on why this would occur and how I could prevent it from happening?

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  • Windows 7 Remote Desktop with dual monitors wont wake up.

    - by dev5
    I run Windows 7 64bit with dual monitors at work. If i connect from home using remote desktop, the next morning i cannot wake up the monitors. The computer seems to be fine (i can connect again from another pc using remote desktop) but monitor will stay blank. I've tried unplugging the monitors and reconnecting them but still frustrating. The only solution is to restart the machine. Some specs if it helps. HP 3000 Pro Windows 7 Pro 64 bit ATI Radeon HD 4550 Samsung SyncMaster 2243 x2

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  • terminal server 2003, changed location of user profile "Desktop" items

    - by Bamse
    have a terminal server 2003 that about 50users can use, users are saving documents on the desktop, today users complain that documents on the desktop is missing, no upgrades or changes has been done the error is that the server reverted to load items the folder name "Desktop" instaed of using the local language "Skrivbord" (swedish for desktop) So the files are still on the server located under the users swedish folder name, but server does not load it, server however does load files located under the English folder name how can the terminal server from one day to another just change from where it loads the user profile desktop files?

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  • Is there any way to enable remote desktop with a password without setting a password on the os?

    - by Coder
    I'm running Windows 7 and would like to use remote desktop to connect to my home computer. As such i want to enable password security for remote desktop, but I do not want to have to enter a password to log into my computer if i'm physically at my computer. Is there any way to do this? I am an administrator user and I want to have the same icons and configuration regardless of if i log in remotely or locally but i want only the remote connection to require a password. I read about being able to do something similar by adding another user account, but is there any way to do it so that the same icons and settings take affect regardless of how i log in? Thanks.

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  • Why do some actions not work with Remote Desktop?

    - by Holgerwa
    I usually connect to other PCs in the same building using Remote Desktop, which works great. For some reason, some actions cannot be performed through Remote Desktop. These are, for example: Installation of certain software Accessing the directory of a DVD (that is inserted at the remote computers drive) several other tasks that just "don't react or start", unless you do the same thing without RDP All these actions work with any other remote access tool, like VNC, Teamviewer, LogMeIn, etc. My question is: What is the difference when I use a computer through RDP instead of directly? Is there a list of prohibited actions available so that one could know upfront if something can be done with RDP or not?

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