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• My smtp server is spammed?

  - by Milos

  I have a server and the postfix client on it. Since several days, I noticed a lot of processes running there. When checked, there are a lot of emails sent. Here is an example from the mail log: Aug 18 11:54:56 mem postfix/smtpd[9963]: connect from dslb-188-096-082-167.188.096.pools.vodafone-ip.de[188.96.82.167] Aug 18 11:54:56 mem postfix/smtpd[9301]: connect from unknown[186.113.45.4] Aug 18 11:54:56 mem postfix/smtpd[9963]: 525E7114012D: client=dslb-188-096-082-167.188.096.pools.vodafone-ip.de[188.96.82.167] Aug 18 11:54:56 mem postfix/cleanup[9970]: 525E7114012D: message-id=<B55835C9027BFA9D16CCBB556DB2F48BB82DF004000480BA-db0c3ce8aa74446411898d0d2feb3001@email.filmforthoughtinc.com> Aug 18 11:54:56 mem postfix/qmgr[2581]: 525E7114012D: from=<[email protected]>, size=10702, nrcpt=1 (queue active) Aug 18 11:54:56 mem postfix/smtpd[9301]: EC52711401DC: client=unknown[186.113.45.4] Aug 18 11:54:57 mem postfix/smtpd[9963]: disconnect from dslb-188-096-082-167.188.096.pools.vodafone-ip.de[188.96.82.167] Aug 18 11:54:57 mem postfix/cleanup[8597]: EC52711401DC: message-id=<4C905D97606B436FE50C6F738DE014D9D84F2185BA815D81-1a4dbe6fc2bfcc8183f5faf901cfa15e@email.manguerasespecializadas.com> Aug 18 11:54:57 mem postfix/smtp[9971]: 525E7114012D: to=<[email protected]>, relay=mail.mdpi.com[209.237.236.228]:25, delay=1.2, delays=0.55/0/0.45/0.16, dsn=5.1.1, status=bounced (host mail.mdpi.com[209.237.236.228] said: 550 5.1.1 <[email protected]>: Recipient address rejected: mdpi.com (in reply to RCPT TO command)) Aug 18 11:54:57 mem postfix/cleanup[10067]: 8B1E11140268: message-id=<[email protected]> Aug 18 11:54:57 mem postfix/bounce[10001]: 525E7114012D: sender non-delivery notification: 8B1E11140268 Aug 18 11:54:57 mem postfix/qmgr[2581]: 8B1E11140268: from=<>, size=12693, nrcpt=1 (queue active) Aug 18 11:54:57 mem postfix/qmgr[2581]: 525E7114012D: removed Aug 18 11:54:57 mem postfix/qmgr[2581]: EC52711401DC: from=<[email protected]>, size=10978, nrcpt=1 (queue active) Aug 18 11:54:57 mem postfix/smtp[10013]: connect to aspmx.l.google.com[2607:f8b0:400d:c03::1b]:25: Network is unreachable Aug 18 11:54:57 mem postfix/smtpd[9301]: disconnect from unknown[186.113.45.4] Aug 18 11:54:58 mem postfix/smtp[10013]: 8B1E11140268: to=<[email protected]>, relay=aspmx.l.google.com[74.125.22.26]:25, delay=0.5, delays=0.06/0/0.28/0.16, dsn=5.1.1, status=bounced (host aspmx.l.google.com[74.125.22.26] said: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 l7si24621420qad.26 - gsmtp (in reply to RCPT TO command)) Aug 18 11:54:58 mem postfix/qmgr[2581]: 8B1E11140268: removed Aug 18 11:54:58 mem postfix/smtp[9971]: EC52711401DC: to=<[email protected]>, relay=mail.mdpi.com[209.237.236.228]:25, delay=1.2, delays=0.66/0/0.44/0.12, dsn=5.1.1, status=bounced (host mail.mdpi.com[209.237.236.228] said: 550 5.1.1 <[email protected]>: Recipient address rejected: mdpi.com (in reply to RCPT TO command)) Aug 18 11:54:58 mem postfix/cleanup[9970]: 414361140254: message-id=<[email protected]> Aug 18 11:54:58 mem postfix/bounce[10001]: EC52711401DC: sender non-delivery notification: 414361140254 Aug 18 11:54:58 mem postfix/qmgr[2581]: 414361140254: from=<>, size=13057, nrcpt=1 (queue active) Aug 18 11:54:58 mem postfix/qmgr[2581]: EC52711401DC: removed Aug 18 11:55:01 mem postfix/smtp[10002]: 414361140254: to=<[email protected]>, relay=manguerasespecializadas.com[99.198.96.210]:25, delay=2.9, delays=0.04/0/2.1/0.84, dsn=2.0.0, status=sent (250 OK id=1XJPGs-0007BE-OI) Aug 18 11:55:01 mem postfix/qmgr[2581]: 414361140254: removed IS my server attacked, spammed? How to check that? Thank you.

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• Class-Level Model Validation with EF Code First and ASP.NET MVC 3

  - by ScottGu

  Earlier this week the data team released the CTP5 build of the new Entity Framework Code-First library.  In my blog post a few days ago I talked about a few of the improvements introduced with the new CTP5 build.  Automatic support for enforcing DataAnnotation validation attributes on models was one of the improvements I discussed.  It provides a pretty easy way to enable property-level validation logic within your model layer. You can apply validation attributes like [Required], [Range], and [RegularExpression] – all of which are built-into .NET 4 – to your model classes in order to enforce that the model properties are valid before they are persisted to a database.  You can also create your own custom validation attributes (like this cool [CreditCard] validator) and have them be automatically enforced by EF Code First as well.  This provides a really easy way to validate property values on your models.  I showed some code samples of this in action in my previous post. Class-Level Model Validation using IValidatableObject DataAnnotation attributes provides an easy way to validate individual property values on your model classes.  Several people have asked - “Does EF Code First also support a way to implement class-level validation methods on model objects, for validation rules than need to span multiple property values?”  It does – and one easy way you can enable this is by implementing the IValidatableObject interface on your model classes. IValidatableObject.Validate() Method Below is an example of using the IValidatableObject interface (which is built-into .NET 4 within the System.ComponentModel.DataAnnotations namespace) to implement two custom validation rules on a Product model class.  The two rules ensure that: New units can’t be ordered if the Product is in a discontinued state New units can’t be ordered if there are already more than 100 units in stock We will enforce these business rules by implementing the IValidatableObject interface on our Product class, and by implementing its Validate() method like so: The IValidatableObject.Validate() method can apply validation rules that span across multiple properties, and can yield back multiple validation errors. Each ValidationResult returned can supply both an error message as well as an optional list of property names that caused the violation (which is useful when displaying error messages within UI). Automatic Validation Enforcement EF Code-First (starting with CTP5) now automatically invokes the Validate() method when a model object that implements the IValidatableObject interface is saved.  You do not need to write any code to cause this to happen – this support is now enabled by default. This new support means that the below code – which violates one of our above business rules – will automatically throw an exception (and abort the transaction) when we call the “SaveChanges()” method on our Northwind DbContext: In addition to reactively handling validation exceptions, EF Code First also allows you to proactively check for validation errors.  Starting with CTP5, you can call the “GetValidationErrors()” method on the DbContext base class to retrieve a list of validation errors within the model objects you are working with.  GetValidationErrors() will return a list of all validation errors – regardless of whether they are generated via DataAnnotation attributes or by an IValidatableObject.Validate() implementation.  Below is an example of proactively using the GetValidationErrors() method to check (and handle) errors before trying to call SaveChanges(): ASP.NET MVC 3 and IValidatableObject ASP.NET MVC 2 included support for automatically honoring and enforcing DataAnnotation attributes on model objects that are used with ASP.NET MVC’s model binding infrastructure.  ASP.NET MVC 3 goes further and also honors the IValidatableObject interface.  This combined support for model validation makes it easy to display appropriate error messages within forms when validation errors occur.  To see this in action, let’s consider a simple Create form that allows users to create a new Product: We can implement the above Create functionality using a ProductsController class that has two “Create” action methods like below: The first Create() method implements a version of the /Products/Create URL that handles HTTP-GET requests - and displays the HTML form to fill-out.  The second Create() method implements a version of the /Products/Create URL that handles HTTP-POST requests - and which takes the posted form data, ensures that is is valid, and if it is valid saves it in the database.  If there are validation issues it redisplays the form with the posted values.  The razor view template of our “Create” view (which renders the form) looks like below: One of the nice things about the above Controller + View implementation is that we did not write any validation logic within it.  The validation logic and business rules are instead implemented entirely within our model layer, and the ProductsController simply checks whether it is valid (by calling the ModelState.IsValid helper method) to determine whether to try and save the changes or redisplay the form with errors. The Html.ValidationMessageFor() helper method calls within our view simply display the error messages our Product model’s DataAnnotations and IValidatableObject.Validate() method returned.  We can see the above scenario in action by filling out invalid data within the form and attempting to submit it: Notice above how when we hit the “Create” button we got an error message.  This was because we ticked the “Discontinued” checkbox while also entering a value for the UnitsOnOrder (and so violated one of our business rules).  You might ask – how did ASP.NET MVC know to highlight and display the error message next to the UnitsOnOrder textbox?  It did this because ASP.NET MVC 3 now honors the IValidatableObject interface when performing model binding, and will retrieve the error messages from validation failures with it. The business rule within our Product model class indicated that the “UnitsOnOrder” property should be highlighted when the business rule we hit was violated: Our Html.ValidationMessageFor() helper method knew to display the business rule error message (next to the UnitsOnOrder edit box) because of the above property name hint we supplied: Keeping things DRY ASP.NET MVC and EF Code First enables you to keep your validation and business rules in one place (within your model layer), and avoid having it creep into your Controllers and Views.  Keeping the validation logic in the model layer helps ensure that you do not duplicate validation/business logic as you add more Controllers and Views to your application.  It allows you to quickly change your business rules/validation logic in one single place (within your model layer) – and have all controllers/views across your application immediately reflect it.  This help keep your application code clean and easily maintainable, and makes it much easier to evolve and update your application in the future. Summary EF Code First (starting with CTP5) now has built-in support for both DataAnnotations and the IValidatableObject interface.  This allows you to easily add validation and business rules to your models, and have EF automatically ensure that they are enforced anytime someone tries to persist changes of them to a database.  ASP.NET MVC 3 also now supports both DataAnnotations and IValidatableObject as well, which makes it even easier to use them with your EF Code First model layer – and then have the controllers/views within your web layer automatically honor and support them as well.  This makes it easy to build clean and highly maintainable applications. You don’t have to use DataAnnotations or IValidatableObject to perform your validation/business logic.  You can always roll your own custom validation architecture and/or use other more advanced validation frameworks/patterns if you want.  But for a lot of applications this built-in support will probably be sufficient – and provide a highly productive way to build solutions. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• CodePlex Daily Summary for Sunday, May 30, 2010

  CodePlex Daily Summary for Sunday, May 30, 2010New ProjectsAviva Solutions C# Coding Guidelines: A set of C# coding guidelines, coding standards, layout rules, FxCop rulesets and (upcoming) custom FxCop and StyleCop rules for improving the over...BKWork: private project.classbook: du an trong vong 10 ngay. Nhom (Do Bao Linh, Phan Thanh Tai, Nguyen Dang Loc)Du an - 01: Du an mon thay LuongEndNote助手: EndNote Helper is a assistant tool for EndNote, which make your task of reference management more convinent. EndNote 助手是一个用于辅助EndNote进行文献管理的小工具，它可...Evoucher: Simple Evoucher Sales SystemFiddler Delayed Responses Extension: A fiddler extension that help developers delay the delivery of HTML Responses to applications. Some delay user stories: - Delivery of css to HTML ...Generic Entity Model 2: GEM2 is lightweight entity framework for building custom business solutions. It enables rapid approach to entity logic design, while offering out o...GY06: 这个是长大工院于2009年发起的项目，因为种种原因没有完成。JoshDOS: JoshDOS is a command line operating system kernel based off COSMOS. It can be booted from actual hardware and built in Visual Studio using .NET la...PhysicsFMUDeluxe.NET: Este projeto é desenvolvido com o intuíto de treinar o desenvolvimento de aplicações em C#. Ele contém ferramentas para cálculos de física e matemá...Reactor Services Platform: Reactor is a service composition and deployment grid that streamlines developing, composing, deploying and managing services. Reactor Services are ...SerafinApartment: Simple MVC 2 application for apartment rental. It is multingual booking system, that allows users to register, book and subscribe for notifications...Silverlight Audio Effect Box: This is a C# Silverlight 4 sample application which process audio sample in near real time. It allows to capture the default audio input device and...Smart Voice: Smart Voice let's you control Skype using your voice. It allows you to write messages, issue phone calls, etc. This application was developed think...WebDotNet - The minimalist web framework inspired by web.py: WebDotNet is an experiment in web frameworks. Inspired by the python web framework, web.py, it is an exercise in extreme minimalism in a framework...New ReleasesAcies: Acies - Alpha Build 0.0.7: Alpha release. Requires Microsoft XNA Framework Redistributable 3.1 (http://www.microsoft.com/downloads/details.aspx?FamilyID=53867a2a-e249-4560-...AdventureWorksLT 2008 Sample Database Script: AdventureWorksLT 2008 R2 DB Script: This script is based on latest download from the Sample database for SQL Server 2008 R2. The original download from the sample is approx 84 MB and ...ASP.NET Wiki Control: Release 1.3.1: - Removed ASP.NET Session dependency. BreadCrumbs will now work with sessions disabled. Can now also share a URL and have the breadcrumb appropriat...Aviva Solutions C# Coding Guidelines: Visual Studio 2010 Rule Sets: Rule Sets targetting different styles of projects.bvcms - Bellevue Church Management System: Source: This source was used to build the latest {church}.bvcms.comCC.Yacht: CC.Yacht 1.0.10.529: This is the initial release of CC.Yacht. Marked as beta since I don't have any testing/feedback beyond that of myself and my wife.Community Forums NNTP bridge: Community Forums NNTP Bridge V14: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release has add...Community Forums NNTP bridge: Community Forums NNTP Bridge V15: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release has add...Coronasoft Cryostasis scripting engine: CCSE v0.0.1.0 BETA: This is the 0.0.1.0 Beta Release. If you find any bugs Post them as a comment or in the Discussions tabEndNote助手: EndNote助手2.1.0..0: 去除了注册验证机制。Fiddler Delayed Responses Extension: v0.1: Version 0.1 of Fiddler Delayed Responses Extension. See ChangeLog for more information.Generic Entity Model 2: GEM2 build 52510: This is first BETA release of GEM2! Following implementation is still missing from initial plan: Detailed documentation MySQL operational databa...JoshDOS: JoshDOS Souce: This is the souce for the JoshDOS 1.0 OS kernel. You need the COSMOS user kit to use.JoshDOS: Shell Version 1.0: Whats in this download *JoshDOS user kit *JoshDOS VStudio starter kit *JoshDOS documentation Note: You will need the COSMOS user kit to start deve...miniTodo: mini Todo version 0.3: Todo完了時に音が出なかったのを修正Model Virtual Casting - ASPItalia.com: Model Virtual Casting 0.2: Model Virtual Casting 0.2Questa seconda release di ModelVC è corrispondente a quella mostrata in occasione della Real Code Conference 4.0 tenutasi ...PhysicsFMUDeluxe.NET: PhysicsFMUDeluxe.NET - Setup: Primeira versão pública do PhysicsFMUDeluxe.NETSilverlight Audio Effect Box: Echo Box 1.0: First realease - zip contains : web page + xap file :Smart Voice: Smart Voice 0.1: Here is the first alpha release of Smart Voice. Please remember this was done for a curricular unit project at my university and i understand that ...StyleCop Contrib: Custom rules v0.2: This release of the custom rules target StyleCop 4.3.3. Included rules are: Spacing Rules - NoTrailingWhiteSpace - IndentUsingTabs Ordering Rules ...System.ComponentModel.DataAnnotations Contrib: 0.2.46280.0: Built with Visual Studio 2010/.Net 4.0. Compiled from source code changeset 46280.VB Styler: VB Styler Suite V 1.3.0.0: This is the newest version of the VB Styler. Here are the new features. New Imaging ColorPicker A template for getting colors via sliders ColorR...VCC: Latest build, v2.1.30529.0: Automatic drop of latest buildWPF Application Framework (WAF): WPF Application Framework (WAF) 1.0.0.90 RC: Version: 1.0.0.90 (Release Candidate): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. ...XNA Collision Detection: XNA Collision Detection Sample Program: I have coded a compact program which shows the collision detection working, and provides a camera class for rendering and moving the "player." Agai...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active ProjectsAStar.netpatterns & practices – Enterprise LibraryCommunity Forums NNTP bridgeBlogEngine.NETGMap.NET - Great Maps for Windows Forms & PresentationIonics Isapi Rewrite FilterRawrCustomer Portal Accelerator for Microsoft Dynamics CRMFacebook Developer ToolkitPAP

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• Robotic Arm &ndash; Hardware

  - by Szymon Kobalczyk

  This is first in series of articles about project I've been building  in my spare time since last Summer. Actually it all began when I was researching a topic of modeling human motion kinematics in order to create gesture recognition library for Kinect. This ties heavily into motion theory of robotic manipulators so I also glanced at some designs of robotic arms. Somehow I stumbled upon this cool looking open source robotic arm: It was featured on Thingiverse and published by user jjshortcut (Jan-Jaap). Since for some time I got hooked on toying with microcontrollers, robots and other electronics, I decided to give it a try and build it myself. In this post I will describe the hardware build of the arm and in later posts I will be writing about the software to control it. Another reason to build the arm myself was the cost factor. Even small commercial robotic arms are quite expensive – products from Lynxmotion and Dagu look great but both cost around USD $300 (actually there is one cheap arm available but it looks more like a toy to me). In comparison this design is quite cheap. It uses seven hobby grade servos and even the cheapest ones should work fine. The structure is build from a set of laser cut parts connected with few metal spacers (15mm and 47mm) and lots of M3 screws. Other than that you’d only need a microcontroller board to drive the servos. So in total it comes a lot cheaper to build it yourself than buy an of the shelf robotic arm. Oh, and if you don’t like this one there are few more robotic arm projects at Thingiverse (including one by oomlout). Laser cut parts Some time ago I’ve build another robot using laser cut parts so I knew the process already. You can grab the design files in both DXF and EPS format from Thingiverse, and there are also 3D models of each part in STL. Actually the design is split into a second project for the mini servo gripper (there is also a standard servo version available but it won’t fit this arm).  I wanted to make some small adjustments, layout, and add measurements to the parts before sending it for cutting. I’ve looked at some free 2D CAD programs, and finally did all this work using QCad 3 Beta with worked great for me (I also tried LibreCAD but it didn’t work that well). All parts are cut from 4 mm thick material. Because I was worried that acrylic is too fragile and might break, I also ordered another set cut from plywood. In the end I build it from plywood because it was easier to glue (I was told acrylic requires a special glue). Btw. I found a great laser cutter service in Kraków and highly recommend it (www.ebbox.com.pl). It cost me only USD $26 for both sets ($16 acrylic + $10 plywood). Metal parts I bought all the M3 screws and nuts at local hardware store. Make sure to look for nylon lock (nyloc) nuts for the gripper because otherwise it unscrews and comes apart quickly. I couldn’t find local store with metal spacers and had to order them online (you’d need 11 x 47mm and 3 x 15mm). I think I paid less than USD $10 for all metal parts. Servos This arm uses five standards size servos to drive the arm itself, and two micro servos are used on the gripper. Author of the project used Modelcraft RS-2 Servo and Modelcraft ES-05 HT Servo. I had two Futaba S3001 servos laying around, and ordered additional TowerPro SG-5010 standard size servos and TowerPro SG90 micro servos. However it turned out that the SG90 won’t fit in the gripper so I had to replace it with a slightly smaller E-Sky EK2-0508 micro servo. Later it also turned out that Futaba servos make some strange noise while working so I swapped one with TowerPro SG-5010 which has higher torque (8kg / cm). I’ve also bought three servo extension cables. All servos cost me USD $45. Assembly The build process is not difficult but you need to think carefully about order of assembling it. You can do the base and upper arm first. Because two servos in the base are close together you need to put first with one piece of lower arm already connected before you put the second servo. Then you connect the upper arm and finally put the second piece of lower arm to hold it together. Gripper and base require some gluing so think it through too. Make sure to look closely at all the photos on Thingiverse (also other people copies) and read additional posts on jjshortcust’s blog: My mini servo grippers and completed robotic arm  Multiply the robotic arm and electronics Here is also Rob’s copy cut from aluminum My assembled arm looks like this – I think it turned out really nice: Servo controller board The last piece of hardware I needed was an electronic board that would take command from PC and drive all seven servos. I could probably use Arduino for this task, and in fact there are several Arduino servo shields available (for example from Adafruit or Renbotics).  However one problem is that most support only up to six servos, and second that their accuracy is limited by Arduino’s timer frequency. So instead I looked for dedicated servo controller and found a series of Maestro boards from Pololu. I picked the Pololu Mini Maestro 12-Channel USB Servo Controller. It has many nice features including native USB connection, high resolution pulses (0.25µs) with no jitter, built-in speed and acceleration control, and even scripting capability. Another cool feature is that besides servo control, each channel can be configured as either general input or output. So far I’m using seven channels so I still have five available to connect some sensors (for example distance sensor mounted on gripper might be useful). And last but important factor was that they have SDK in .NET – what more I could wish for! The board itself is very small – half of the size of Tic-Tac box. I picked one for about USD $35 in this store. Perhaps another good alternative would be the Phidgets Advanced Servo 8-Motor – but it is significantly more expensive at USD $87.30. The Maestro Controller Driver and Software package includes Maestro Control Center program with lets you immediately configure the board. For each servo I first figured out their move range and set the min/max limits. I played with setting the speed an acceleration values as well. Big issue for me was that there are two servos that control position of lower arm (shoulder joint), and both have to be moved at the same time. This is where the scripting feature of Pololu board turned out very helpful. I wrote a script that synchronizes position of second servo with first one – so now I only need to move one servo and other will follow automatically. This turned out tricky because I couldn’t find simple offset mapping of the move range for each servo – I had to divide it into several sub-ranges and map each individually. The scripting language is bit assembler-like but gets the job done. And there is even a runtime debugging and stack view available. Altogether I’m very happy with the Pololu Mini Maestro Servo Controller, and with this final piece I completed the build and was able to move my arm from the Meastro Control program.   The total cost of my robotic arm was: $10 laser cut parts $10 metal parts $45 servos $35 servo controller ----------------------- $100 total So here you have all the information about the hardware. In next post I’ll start talking about the software that I wrote in Microsoft Robotics Developer Studio 4. Stay tuned!

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• European Interoperability Framework - a new beginning?

  - by trond-arne.undheim

  The most controversial document in the history of the European Commission's IT policy is out. EIF is here, wrapped in the Communication "Towards interoperability for European public services", and including the new feature European Interoperability Strategy (EIS), arguably a higher strategic take on the same topic. Leaving EIS aside for a moment, the EIF controversy has been around IPR, defining open standards and about the proper terminology around standardization deliverables. Today, as the document finally emerges, what is the verdict? First of all, to be fair to those among you who do not spend your lives in the intricate labyrinths of Commission IT policy documents on interoperability, let's define what we are talking about. According to the Communication: "An interoperability framework is an agreed approach to interoperability for organisations that want to collaborate to provide joint delivery of public services. Within its scope of applicability, it specifies common elements such as vocabulary, concepts, principles, policies, guidelines, recommendations, standards, specifications and practices." The Good - EIF reconfirms that "The Digital Agenda can only take off if interoperability based on standards and open platforms is ensured" and also confirms that "The positive effect of open specifications is also demonstrated by the Internet ecosystem." - EIF takes a productive and pragmatic stance on openness: "In the context of the EIF, openness is the willingness of persons, organisations or other members of a community of interest to share knowledge and stimulate debate within that community, the ultimate goal being to advance knowledge and the use of this knowledge to solve problems" (p.11). "If the openness principle is applied in full: - All stakeholders have the same possibility of contributing to the development of the specification and public review is part of the decision-making process; - The specification is available for everybody to study; - Intellectual property rights related to the specification are licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software" (p. 26). - EIF is a formal Commission document. The former EIF 1.0 was a semi-formal deliverable from the PEGSCO, a working group of Member State representatives. - EIF tackles interoperability head-on and takes a clear stance: "Recommendation 22. When establishing European public services, public administrations should prefer open specifications, taking due account of the coverage of functional needs, maturity and market support." - The Commission will continue to support the National Interoperability Framework Observatory (NIFO), reconfirming the importance of coordinating such approaches across borders. - The Commission will align its internal interoperability strategy with the EIS through the eCommission initiative. - One cannot stress the importance of using open standards enough, whether in the context of open source or non-open source software. The EIF seems to have picked up on this fact: What does the EIF says about the relation between open specifications and open source software? The EIF introduces, as one of the characteristics of an open specification, the requirement that IPRs related to the specification have to be licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software. In this way, companies working under various business models can compete on an equal footing when providing solutions to public administrations while administrations that implement the standard in their own software (software that they own) can share such software with others under an open source licence if they so decide. - EIF is now among the center pieces of the Digital Agenda (even though this demands extensive inter-agency coordination in the Commission): "The EIS and the EIF will be maintained under the ISA Programme and kept in line with the results of other relevant Digital Agenda actions on interoperability and standards such as the ones on the reform of rules on implementation of ICT standards in Europe to allow use of certain ICT fora and consortia standards, on issuing guidelines on essential intellectual property rights and licensing conditions in standard-setting, including for ex-ante disclosure, and on providing guidance on the link between ICT standardisation and public procurement to help public authorities to use standards to promote efficiency and reduce lock-in.(Communication, p.7)" All in all, quite a few good things have happened to the document in the two years it has been on the shelf or was being re-written, depending on your perspective, in any case, awaiting the storms to calm. The Bad - While a certain pragmatism is required, and governments cannot migrate to full openness overnight, EIF gives a bit too much room for governments not to apply the openness principle in full. Plenty of reasons are given, which should maybe have been put as challenges to be overcome: "However, public administrations may decide to use less open specifications, if open specifications do not exist or do not meet functional interoperability needs. In all cases, specifications should be mature and sufficiently supported by the market, except if used in the context of creating innovative solutions". - EIF does not use the internationally established terminology: open standards. Rather, the EIF introduces the notion of "formalised specification". How do "formalised specifications" relate to "standards"? According to the FAQ provided: The word "standard" has a specific meaning in Europe as defined by Directive 98/34/EC. Only technical specifications approved by a recognised standardisation body can be called a standard. Many ICT systems rely on the use of specifications developed by other organisations such as a forum or consortium. The EIF introduces the notion of "formalised specification", which is either a standard pursuant to Directive 98/34/EC or a specification established by ICT fora and consortia. The term "open specification" used in the EIF, on the one hand, avoids terminological confusion with the Directive and, on the other, states the main features that comply with the basic principle of openness laid down in the EIF for European Public Services. Well, this may be somewhat true, but in reality, Europe is 30 year behind in terminology. Unless the European Standardization Reform gets completed in the next few months, most Member States will likely conclude that they will go on referencing and using standards beyond those created by the three European endorsed monopolists of standardization, CEN, CENELEC and ETSI. Who can afford to begin following the strict Brussels rules for what they can call open standards when, in reality, standards stemming from global standardization organizations, so-called fora/consortia, dominate in the IT industry. What exactly is EIF saying? Does it encourage Member States to go on using non-ESO standards as long as they call it something else? I guess I am all for it, although it is a bit cumbersome, no? Why was there so much interest around the EIF? The FAQ attempts to explain: Some Member States have begun to adopt policies to achieve interoperability for their public services. These actions have had a significant impact on the ecosystem built around the provision of such services, e.g. providers of ICT goods and services, standardisation bodies, industry fora and consortia, etc... The Commission identified a clear need for action at European level to ensure that actions by individual Member States would not create new electronic barriers that would hinder the development of interoperable European public services. As a result, all stakeholders involved in the delivery of electronic public services in Europe have expressed their opinions on how to increase interoperability for public services provided by the different public administrations in Europe. Well, it does not take two years to read 50 consultation documents, and the EU Standardization Reform is not yet completed, so, more pragmatically, you finally had to release the document. Ok, let's leave some of that aside because the document is out and some people are happy (and others definitely not). The Verdict Considering the controversy, the delays, the lobbying, and the interests at stake both in the EU, in Member States and among vendors large and small, this document is pretty impressive. As with a good wine that has not yet come to full maturity, let's say that it seems to be coming in in the 85-88/100 range, but only a more fine-grained analysis, enjoyment in good company, and ultimately, implementation, will tell. The European Commission has today adopted a significant interoperability initiative to encourage public administrations across the EU to maximise the social and economic potential of information and communication technologies. Today, we should rally around this achievement. Tomorrow, let's sit down and figure out what it means for the future.

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• Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

  - by [email protected]

  A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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• Getting your bearings and defining the project objective

  - by johndoucette

  I wrote this two years ago and thought it was worth posting… Some may think this is a daunting task and some may even say “what a waste of time” and want to open MS Project and start typing out tasks because someone asked for an estimate and a task list. Hell, maybe you even use Excel and pump out a spreadsheet with some real scientific formula for guessing how long it will take to code a bunch of classes. However, this short exercise will provide the basis for the entire project, whether small or large and be a great friend when communicating to anyone on your team or even your client. I call this the Project Brief. If you find yourself going beyond a single page, then you must decompose the sections and summarize your findings so there is a complete and clear picture of the project you are working on in a relatively short statement. Here is a great quote from the PMBOK (Project Management Body of Knowledge) relative to what a project is;   A project is a temporary endeavor undertaken to create a unique product, service or result. With this in mind, the project brief should encompass the entirety (objective) of the endeavor in its explanation and what it will take (goals) to create the product, service or result (deliverables). Normally the process of identifying the project objective is done during the first stage of a project called the Project Kickoff, but you can perform this very important step anytime to help you get a bearing. There are many more parts to helping a project stay on course, but this is usually the foundation where it can be grounded on. Through a series of 3 exercises, you should be able to come up with the objective, goals and deliverables on your project. Follow these steps, and in no time (about &frac12; hour), you will have the foundation of your project plan. (See examples below) Exercise 1 – Objectives Begin with the end in mind. Think about your project in business terms with a couple things to help you understand the objective; Reference the business benefit in terms of cost, speed and / or quality, Provide a higher level of what the outcome will look like (future sense) It should be non-measurable, that’s what the goals are all about The output should be a single paragraph with three sentences and take 10 minutes to write. *Typically, agreement must be reached on the objectives of the project before you would proceed to the next steps of the project. Exercise 2 – Goals A project goal is a statement that answers questions about who, what, why, where and when. A good project goal statement; Answers the five “W” questions for the project Is measurable in each of its parts Is published and agreed on by all the owners This helps the Project Manager receive confirmation on defining the project target. Using the established project objective done in the first exercise, think about the things it will take to get the job done. Think about tangible activities which are the top level tasks in a typical Work Breakdown Structure (WBS). The overall goal statement plus all the deliverables (next exercise) can be seen as the project team’s contract with the project owners. Write 3 - 5 goals in about 10 minutes. You should not write the words “Who, what, why, where and when, but merely be able to answer the questions when you read a goal. Exercise 3 – Deliverables Every project creates some type of output and these outputs are called deliverables. There are two classes of deliverables; Internal – produced for project team members to meet their goals External – produced for project owners to meet their expectations The list you enter here provides a checklist for the team’s delivery and/or is a statement of all the expectations of the project owners. Here are some typical project deliverables; Product and product documentation End product/system Requirements/feature documents Installation guides Demo/prototype System design documents User guides/help files Plans Project plan Training plan Conversion/installation/delivery plan Test plans Documentation plan Communication plan Reports and general documentation Progress reports System acceptance tests Outstanding bug list Procedures Risk and issue logs Project history Deliverables should go with each of the goals. Have 3-5 deliverables for each goal. When you are done, you will have established a great foundation for the clarity of your project. This exercise can take some time, but with practice, you should be able to whip this one out in 10 minutes as well, especially if you are intimate with an ongoing project. Samples  Objective [Client] is implementing a series of MOSS sites to support external public (Internet), internal employee (Intranet) and an external secure (password protected Internet) applications. This project will focus on the public-facing web site and will provide [Client] with architectural recommendations based on the current design being done by their design partner [Partner] and the internal Content Team. In addition, it will provide [Client] with a development plan and confidence they need to deploy a world class public Internet website. Goals 1.  [Consultant] will provide technical guidance and set project team expectations for the implementation of the MOSS Internet site based on provided features/functions within three weeks. 2.  [Consultant] will understand phase 2 secure password-protected Internet site design and provide recommendations.   Deliverables 1.1  Public Internet (unsecure) Architectural Recommendation Plan 1.2  Physical Site construction Work Breakdown Structure and plan (Time, cost and resources needed) 2.1  Two Factor authentication recommendation document   Objective [Client] is currently using an application developed by [Consultant] many years ago called "XXX". This application, although functional, does not meet their new updated business requirements and contains a few defects which [Client] has developed work-around processes. [Client] would like to have a "new and improved" system to support their membership management needs by expanding membership and subscription capabilities, provide accounting integration with internal (GL) and external (VeriSign) systems, and implement hooks to the current CRM solution. This effort will take place through a series of phases, beginning with envisioning. Goals 1. Through discussions with users, [Consultant] will discover current issues/bugs which need to be resolved which must meet the current functionality requirements within three weeks. 2. [Consultant] will gather requirements from the users about what is "needed" vs. "what they have" for enhancements and provide a high level document supporting their needs. 3. [Consultant] will meet with the team members through a series of meetings and help define the overall project plan to deliver a new and improved solution. Deliverables 1.1 Prioritized list of Current application issues/bugs that need to be resolved 1.2 Provide a resolution plan on the issues/bugs identified in the current application 1.3 Risk Assessment Document 2.1 Deliver a Requirements Document showing high-level [Client] needs for the new XXX application. · New feature functionality not in the application today · Existing functionality that will remain in the new functionality 2.2 Reporting Requirements Document 3.1 A Project Plan showing the deliverables and cost for the next (second) phase of this project. 3.2 A Statement of Work for the next (second) phase of this project. 3.3 An Estimate of any work that would need to follow the second phase.

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• Is Financial Inclusion an Obligation or an Opportunity for Banks?

  - by tushar.chitra

  Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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• Source-control 'wet-work'?

  - by Phil Factor

  When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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• Finally, upgrade from Nokia X3 to Samsung Galaxy S III

  This time, something slightly different but nonetheless not less interesting, hopefully. Living on a remote island like Mauritius, ill-praised 'Cyber Island' in the Indian Ocean, has its advantages in life style and relaxed environment to life in but in terms of technological aspects it can be quite a nightmare. Well, I guess this might be different story to report about... one day. Cyber Island Mauritius Despite it's shiny advertisement as Cyber Island and business in ICT hub to Africa, Mauritius is not on the latest track of available models in computer hardware or, in the context of this article, cellulars or smart-phone, or communication technology in general. Okay, I have to admit that this statement is only partly true. Money can buy, even here in Mauritius. Luckily, there are ways and ways to deal with this outcry of modern, read: technological, civilisation issues. Online shopping you might think? Yes, for sure, until you discover in your checkout procedure that a small island in the Indian Ocean isn't a preferred destination for delivery and the precious time you spent on putting your items into your cart and feeding your personal level of anticipation gets ruined on the last stint. Ordering from abroad saves you money Anyway, I got in touch with my personal courier and luckily there were some extra-kilos left in the luggage. First obstacle sorted, we have a Transporter! Okay, on the next occasion off to Amazon online and using their Prime service for fast delivery. Actually, the order was placed on Saturday evening and everything got delivered on Tuesday morning - nice job in less than 72 hours. Okay, among the items of that shopping rush I ordered a shiny Samsung Galaxy S III 16GB in oceanic blue - did I mention, that you hardly get a blue model in Mauritius? - for my BWE. Interesting side-notes: First, Amazon Germany dropped the prices for roughly 30% on the S3, and we got the 16GB model for less than 500 Euro (or approx. Rs. 19.500,-) compared to the usual Rs. 27.000,- on the local market. It even varies whether the local price is inclusive or exclusive VAT (15%). Second, since a while she was bothering me to get an iPhone and an iPad for her, fair enough I thought, decent hardware, posh design and reliable services. Until we watched the 'magical' introduction of Samsung's new models at the IFA exhibition, she read the bashing comments on Google+ on the iPhone 5 and I gave her a brief summary on the law suit between Apple and Samsung in the USA. So, yes, Samsung USA is right, the next big thing is already here - literally. My BWE loves the look and touch of the Galaxy S3. And for me it was more cost-effective in terms of purchases done at the App Store, ups, Play Store. Transfer of contacts, text messages and media files Okay, now that the hardware is in place, how to transfer all those contacts, text messages, media files, etc. between those two devices? In the past, I used to use the Nokia Communication Suite between various models but now for Android? Well, as usual Google and Bing are reliable friends and among the first hits I came across an article about How to Transfer Contacts from Nokia to Android. Couldn't be easier, right? Well, sort of... my main Windows systems are already running on Windows 8, and this actually caused problems with the mobile/smart-phone device drivers. The article provides the download for an older version 1.10 which upgrades to 2.11 (as time of writing this entry) but both couldn't get the Galaxy S3 and the Nokia connected. Shame on me... the product page clearly doesn't mention Windows 8 (for now) and Windows 8 isn't available for the general audience at all... After I took a spare machine running on Windows Vista everything went smooth. Software installed, upgrade done, device drivers for Android automatically downloaded and installed, and the same painless routine for the Nokia part. I think, I rebooted the system twice during the whole setup procedure but hey, it was more or less a distraction while coding some stuff in ASP.NET MVC and Telerik Kendo UI. The transfer of contacts and text messages was done via Wondershare MobileGo for Android, and all media files by moving the additional microSD card from one device to the other. But even without an external SD card, it would have been very easy to copy the files via Windows Explorer directly. Little catch and excellent service Fine, we are almost done and the only step left is to shift the SIM card... Ouch, gotcha! The X3 uses a standard size SIM card while the S III only accepts microSIM form factor. What an irony, bigger smartphone needs smaller SIM card. Luckily, the next showroom of Emtel is just 5 mins away up the road, and the service staff over there know their job. Finally, after roughly 10 mins of paper work, activation and small chit-chat, the S3 came to life on the mobile network. Owning a smart-phone now and knowing that my BWE would like to interact more on social networks away from home, especially to upload pictures and provide local 'check-ins', I activated a data package for her in advance, too. Even that it is Saturday, everything was already done and ready to be used. Nice bonus: The Emtel clerk directly offered me to set up the configuration for the Emtel data services, yes sure, go ahead, this saves me to search for that in the settings. Okay, spoiler-alert here, setting a static APN to access the Emtel network and the internet wouldn't be a challenge. But hey, she already had the phone in her hands and I could keep my eyes on the children. Well done, Emtel! Resume Thanks to the useful software package by Wondershare is was a hands-free experience to transfer all the data from a Nokia mobile on Symbian S60 to a Samsung Galaxy S III on Android Ice Cream Sandwich (ICS). In the future, this wont be a serious issue at all anymore thanks to synchronisation services and cloud storage. And for now, I'm only waiting for the official upgrades for Jelly Bean.

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• Finally, upgrade from Nokia X3 to Samsung Galaxy S III

  This time, something slightly different but nonetheless not less interesting, hopefully. Living on a remote island like Mauritius, ill-praised 'Cyber Island' in the Indian Ocean, has its advantages in life style and relaxed environment to life in but in terms of technological aspects it can be quite a nightmare. Well, I guess this might be different story to report about... one day. Cyber Island Mauritius Despite it's shiny advertisement as Cyber Island and business in ICT hub to Africa, Mauritius is not on the latest track of available models in computer hardware or, in the context of this article, cellulars or smart-phone, or communication technology in general. Okay, I have to admit that this statement is only partly true. Money can buy, even here in Mauritius. Luckily, there are ways and ways to deal with this outcry of modern, read: technological, civilisation issues. Online shopping you might think? Yes, for sure, until you discover in your checkout procedure that a small island in the Indian Ocean isn't a preferred destination for delivery and the precious time you spent on putting your items into your cart and feeding your personal level of anticipation gets ruined on the last stint. Ordering from abroad saves you money Anyway, I got in touch with my personal courier and luckily there were some extra-kilos left in the luggage. First obstacle sorted, we have a Transporter! Okay, on the next occasion off to Amazon online and using their Prime service for fast delivery. Actually, the order was placed on Saturday evening and everything got delivered on Tuesday morning - nice job in less than 72 hours. Okay, among the items of that shopping rush I ordered a shiny Samsung Galaxy S III 16GB in oceanic blue - did I mention, that you hardly get a blue model in Mauritius? - for my BWE. Interesting side-notes: First, Amazon Germany dropped the prices for roughly 30% on the S3, and we got the 16GB model for less than 500 Euro (or approx. Rs. 19.500,-) compared to the usual Rs. 27.000,- on the local market. It even varies whether the local price is inclusive or exclusive VAT (15%). Second, since a while she was bothering me to get an iPhone and an iPad for her, fair enough I thought, decent hardware, posh design and reliable services. Until we watched the 'magical' introduction of Samsung's new models at the IFA exhibition, she read the bashing comments on Google+ on the iPhone 5 and I gave her a brief summary on the law suit between Apple and Samsung in the USA. So, yes, Samsung USA is right, the next big thing is already here - literally. My BWE loves the look and touch of the Galaxy S3. And for me it was more cost-effective in terms of purchases done at the App Store, ups, Play Store. Transfer of contacts, text messages and media files Okay, now that the hardware is in place, how to transfer all those contacts, text messages, media files, etc. between those two devices? In the past, I used to use the Nokia Communication Suite between various models but now for Android? Well, as usual Google and Bing are reliable friends and among the first hits I came across an article about How to Transfer Contacts from Nokia to Android. Couldn't be easier, right? Well, sort of... my main Windows systems are already running on Windows 8, and this actually caused problems with the mobile/smart-phone device drivers. The article provides the download for an older version 1.10 which upgrades to 2.11 (as time of writing this entry) but both couldn't get the Galaxy S3 and the Nokia connected. Shame on me... the product page clearly doesn't mention Windows 8 (for now) and Windows 8 isn't available for the general audience at all... After I took a spare machine running on Windows Vista everything went smooth. Software installed, upgrade done, device drivers for Android automatically downloaded and installed, and the same painless routine for the Nokia part. I think, I rebooted the system twice during the whole setup procedure but hey, it was more or less a distraction while coding some stuff in ASP.NET MVC and Telerik Kendo UI. The transfer of contacts and text messages was done via Wondershare MobileGo for Android, and all media files by moving the additional microSD card from one device to the other. But even without an external SD card, it would have been very easy to copy the files via Windows Explorer directly. Little catch and excellent service Fine, we are almost done and the only step left is to shift the SIM card... Ouch, gotcha! The X3 uses a standard size SIM card while the S III only accepts microSIM form factor. What an irony, bigger smartphone needs smaller SIM card. Luckily, the next showroom of Emtel is just 5 mins away up the road, and the service staff over there know their job. Finally, after roughly 10 mins of paper work, activation and small chit-chat, the S3 came to life on the mobile network. Owning a smart-phone now and knowing that my BWE would like to interact more on social networks away from home, especially to upload pictures and provide local 'check-ins', I activated a data package for her in advance, too. Even that it is Saturday, everything was already done and ready to be used. Nice bonus: The Emtel clerk directly offered me to set up the configuration for the Emtel data services, yes sure, go ahead, this saves me to search for that in the settings. Okay, spoiler-alert here, setting a static APN to access the Emtel network and the internet wouldn't be a challenge. But hey, she already had the phone in her hands and I could keep my eyes on the children. Well done, Emtel! Resume Thanks to the useful software package by Wondershare is was a hands-free experience to transfer all the data from a Nokia mobile on Symbian S60 to a Samsung Galaxy S III on Android Ice Cream Sandwich (ICS). In the future, this wont be a serious issue at all anymore thanks to synchronisation services and cloud storage. And for now, I'm only waiting for the official upgrades for Jelly Bean.

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• Source-control 'wet-work'?

  - by Phil Factor

  When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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• First PC Build (Part 1)

  - by Anthony Trudeau

  Originally posted on: http://geekswithblogs.net/tonyt/archive/2014/08/05/157959.aspxA couple of months ago I made the decision to build myself a new computer. The intended use is gaming and for using the last real version of Photoshop. I was motivated by the poor state of console gaming and a simple desire to do something I haven’t done before – build a PC from the ground up. I’ve been using PCs for more than two decades. I’ve replaced a component hear and there, but for the last 10 years or so I’ve only used laptops. Therefore, this article will be written from the perspective of someone familiar with PCs, but completely new at building. I’m not an expert and this is not a definitive guide for building a PC, but I do hope that it encourages you to try it yourself. Component List Research There was a lot of research necessary, because building a PC is completely new to me, and I haven’t kept up with what’s out there. The first thing you want to do is nail down what your goals are. Your goals are going to be driven by what you want to do with your computer and personal choice. Don’t neglect the second one, because if you’re doing this for fun you want to get what you want. In my case, I focused on three things: performance, longevity, and aesthetics. The performance aspect is important for gaming and Photoshop. This will drive what components you get. For example, heavy gaming use is going to drive your choice of graphics card. Longevity is relevant to me, because I don’t want to be changing things out anytime soon for the next hot game. The consequence of performance and longevity is cost. Finally, aesthetics was my next consideration. I could have just built a box, but it wouldn’t have been nearly as fun for me. Aesthetics might not be important to you. They are for me. I also like gadgets and that played into at least one purchase for this build. I used PC Part Picker to put together my component list. I found it invaluable during the process and I’d recommend it to everyone. One caveat is that I wouldn’t trust the compatibility aspects. It does a pretty good job of not steering you wrong, but do your own research. The rest of it isn’t really sexy. I started out with what appealed to me and then I made changes and additions as I dived deep into researching each component and interaction I could find. The resources I used are innumerable. I used reviews, product descriptions, forum posts (praises and problems), et al. to assist me. I also asked friends into gaming what they thought about my component list. And when I got near the end I posted my list to the Reddit /r/buildapc forum. I cannot stress the value of extra sets of eyeballs and first hand experiences. Some of the resources I used: PC Part Picker Tom’s Hardware bit-tech Reddit Purchase PC Part Picker favors certain vendors. You should look at others too. In my case I found their favorites to be the best. My priorities were out-the-door price and shipping time. I knew that once I started getting parts I’d want to start building. Luckily, I timed it well and everything arrived within the span of a few days. Here are my opinions on the vendors I ended up using in alphabetical order. Amazon.com is a good, reliable choice. They have excellent customer service in my experience, and I knew I wouldn’t have trouble with them. However, shipping time is often a problem when you use their free shipping unless you order expensive items (I’ve found items over $100 ship quickly). Ultimately though, price wasn’t always the best and their collection of sales tax in my state turned me off them. I did purchase my case from them. I ordered the mouse as well, but I cancelled after it was stuck four days in a “shipping soon” state. I purchased the mouse locally. Best Buy is not my favorite place to do business. There’s a lot of history with poor, uninterested sales representatives and they used to have a lot of bad anti-consumer policies. That’s a lot better now, but the bad taste is still in my mouth. I ended up purchasing the accessories from them including mouse (locally) and headphones. NCIX is a company that I’ve never heard of before. It popped up as a recommendation for my CPU cooler on PC Part Picker. I didn’t do a lot of research on the company, because their policy on you buying insurance for your orders turned me off. That policy makes it clear to me that the company finds me responsible for the shipment once it leaves their dock. That’s not right, and may run afoul of state laws. Regardless they shipped my CPU cooler quickly and I didn’t have a problem. NewEgg.com is a well known company. I had never done business with them, but I’m glad I did. They shipped quickly and provided good visibility over everything. The prices were also the best in most cases. My main complaint is that they have a lot of exchange only return policies on components. To their credit those policies are listed in the cart underneath each item. The visibility tells me that they’re not playing any shenanigans and made me comfortable dealing with that risk. The vast majority of what I ordered came from them. Coming Next In the next part I’ll tackle my build experience.

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• exchange server 2010 Outlook Web Access - Exchange Control Panel WEB Interface

  - by Aceth

  from what i can gather the mailbox bit of the web interface works fine.. when any of the users go to options (top right) and try to use some of the features such as the Organise Mail Delivery Reports to find messages etc... it comes up with a message .. "An item with the same key has already been added" I've looked in the event viewer and i think its this error - Watson report about to be sent for process id: 7016, with parameters: E12IIS, c-RTL-AMD64, 14.00.0639.021, ECP, ECP.Powershell, https://x.x.x.x/ecp/PersonalSettings/Accounts.svc/GetList, UnexpectedCondition:ArgumentException, c09, 14.00.0639.021. ErrorReportingEnabled: False and Request for URL 'https://x.x.x.x/ecp/PersonalSettings/Accounts.svc/GetList' failed with the following error: System.ArgumentException: An item with the same key has already been added. at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.End(IAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.ExecuteSynchronous(HttpApplication context, Boolean flowContext) at Microsoft.Exchange.Management.ControlPanel.WebServiceHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) I've tried googling but no luck that's relevant :(

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• Sendmail - Relaying denied (state 14)

  - by Ekevoo

  I have my sendmail.cf file configured to send local mail and to receive external mail to local users. So sending mail from the server to the external world works fine, but the other way around does not... I get an error e-mail saying: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 root@75.xxx.xxx.xxx... Relaying denied (state 14). Also I can't find logs in /var/log, all I see is this binary file in /var/log/mail/statistics Thanks!

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• Upgrade to Win7 with upgrade key and full disc

  - by Jamin

  I just ordered a retail copy of Windows 7 Professional Upgrade to finally upgrade my work computer from Vista. It's not scheduled to be delivered until Monday, though, and I was hoping to take my computer home and upgrade over the weekend. I already have a full retail (non-upgrade) disc for the same edition that I'd bought for myself, though. So can I use that disc to perform the install, and then just enter my upgrade key on Monday when it comes in? Will that make everything activate properly? Or do I need to wait till I get my actual upgrade-specific disc before I try to use my upgrade-specific key? Thanks in advance.

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• Upgrade from Vista 32 to Vista 64

  - by Lance Fisher

  I just ordered a laptop, and it came with Vista Home Premium 32. I want Vista Home Premium 64 on it. I'm planning a reinstall. Does anyone know if my product key for Vista 32 will also work for Vista 64 for an OEM copy? As far as I know, I just need to get the 64 bit media. Is this correct? Thanks. Update The laptop is a Dell XPS M1330, and its hardware is supported. Dell would even sell it with 64 bit. However, it was significantly more expensive for lower specs, and I couldn't get it in red.

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• Send email from server to Google Apps email address (same domains)

  - by Orlando

  I'm sending email from a server, let's say domain.com. I also have Google Apps email set up for hosted email, same domain, domain.com. If I get mail sent to me from anywhere else, I receive things just fine. However, if the email originates from my server, it just ends up in /var/mail/root as a delivery error saying the user is unknown. I created a user on the server for the name which is having trouble, [email protected]. Retried sending and it sends, but not to my hosted email at Google Apps. I just receive it at /var/mail/webmaster now. I'm using sendmail. I messed around with /etc/aliases but adding webmaster: [email protected] looked useless (and I was right.) Any help?

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• Postfix, limit destination concurrency

  - by Hamlet

  Hi, Website sending email using phpmailer - Centos, postfix, php, mysql etc Emails are getting delivered to all hosts correctly except one. Mar 30 14:38:22 server postfix/qmgr[15467]: 7237D218852D: to=, relay=none, delay=0.04, delays=0.04/0.01/0/0, dsn=4.4.2, status=deferred (delivery temporarily suspended: lost connection with mail06.indamail.hu[91.83.45.46] while sending MAIL FROM) They told me to limit concurrent connections to 2 to their server. I did, but they still say I connect more than twice. main.cf: default_destination_concurrency_limit = 1 fallback_relay = smtp_destination_concurrency_limit = 1 initial_destination_concurrency = 1 Any ideas? Thanks, Hamlet

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• bad pool header 0x00000019 in windows 7 home premium when connecting to net followed by BSOD.

  - by shankar

  Hi, I am have random blue screen errors with an error code of bad pool header 0x00000019 whenever I try going online. I use a usb datacard/modem but when I try logging in using a regular dsl/broadband connection, I have the same issue. I had searched the query in windows knowledge base which said it is an issue with windows 7 and have provided a hot fix which they do not gaurentee. My vendor says something is wrong with my ram and has ordered for a new set of ram, but in my opinion if it was a ram related issue, the crashes should have occured even while playing games which are supposed to be ram intensive...If you need the mini dumps I can provide you the same..Kindly revert back..

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• Exchange 2010: Receiving "You can't send a message on behalf of this user..." error when trying to configure delegate access

  - by Beaming Mel-Bin

  I am trying to give someone (John Doe) delegate access to another account (Jane Doe) in our test environment. However, I receive the following error from Exchange: *Subject:* Undeliverable: You have been designated as a delegate for Jane Dow *To:* Jane Dow Delivery has failed to these recipients or groups: John Doe You can't send a message on behalf of this user unless you have permission to do so. Please make sure you're sending on behalf of the correct sender, or request the necessary permission. If the problem continues, please contact your helpdesk. Diagnostic information for administrators: Generating server: /O=UNIONCO/OU=EXCHANGE ADMINISTRATIVE GROUP (FYD132341234)/CN=RECIPIENTS/CN=jdoe #MSEXCH:MSExchangeIS:/DC=local/DC=unionco:MAILBOX-1[578:0x000004DC:0x0000001D] #EX# Can someone help me troubleshoot this?

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• windows server 2008 web edition cant change permissions

  - by minus4

  hi there, Im used to using windows server 2003 but decided to get a Vista web edition for IIS7 and to run our MVC applications on. I have installed copSSH that i use for SFTP, and when i upload my files i am unable to change persmissions or take ownership or anything when logged in as an administrator. when i try to go to permissions i get: The permissions on uploads are incorrectly ordered, which may cause some entries to be ineffective. and all permissions are the grayed out. i have tried to use icacls to reset ownership and also tried to give myself full control through icacls however all attempts are met with a access is denied message and failed processing 669 files. all i wish to do is set up write and delete permissions on an upload folder for a CMS systems admin area, but i am a week into looking into this and i am still no wiser. Please could someone give some sound advice so i can get this running smooth thanks p.s i have added the copSSH notes as i think that when i SFTP the files to the server, this may somehow have some involvement in messing up permissions

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• Imaging Dell OEM Windows 7 install onto other Dell laptops purchased

  - by lolkjmz

  We have ordered 70 dell laptops directly from dell. We are wondering if we can take the existing OEM install of windows on one of the laptops, add some files and then deploy that image to the rest of the laptops. We are trying to avoid making an image from the ground up. I would imagine since we have purchased 70 laptops that the same install would work on all 70 - I am not sure though. I have imaged three laptops with this image and attached them all onto the domain with no problems. They are also all activated. Updates ran fine as well. We are using this to duplicate drives http://www.startech.com/HDD/Duplicators/4-Bay-USB-3-0-eSATA-to-SATA-Standalone-1-3-HDD-Hard-Drive-Duplicator-Dock~SATDOCK4U3RE Will this method work or is there potential for problems in the future?

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• Postfix on IspCP cannot send to google apps mail if it is in the same domain

  - by Evan Sap

  In my vps setup I have ispcp omega 1.0.7 installed. Everything works fine except the fact that postfix cannot send to google apps mail when the domain of google apps is also registered in ispcp. Postfix sends an email to normal addresses (hotmail, yahoo, gmail etc). I use external dns. There is also a discussion I started in the ispcp forum here .mail.log file provides these messages: mail for exampledomain.gr loops back to myself". postfix/bounce: sender non-delivery notification. postfix/qmgr: removed Any help would be appreciated.

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• vista server 2008 web edition cant change permissions

  - by minus4

  hi there, Im used to using windows server 2003 but decided to get a Vista web edition for IIS7 and to run our MVC applications on. I have installed copSSH that i use for SFTP, and when i upload my files i am unable to change persmissions or take ownership or anything when logged in as an administrator. when i try to go to permissions i get: The permissions on uploads are incorrectly ordered, which may cause some entries to be ineffective. and all permissions are the grayed out. i have tried to use icacls to reset ownership and also tried to give myself full control through icacls however all attempts are met with a access is denied message and failed processing 669 files. all i wish to do is set up write and delete permissions on an upload folder for a CMS systems admin area, but i am a week into looking into this and i am still no wiser. Please could someone give some sound advice so i can get this running smooth thanks p.s i have added the copSSH notes as i think that when i SFTP the files to the server, this may somehow have some involvement in messing up permissions

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