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  • Architecture Question

    - by katie77
    I am writing a rules/eligibility Module. I have 2 sets of data, one is the customer data and the other is the customer products data. Customer data to Customer products data is one to many. Now I have to go through a set of Eligibility rules for each of this Customer product data. For each customer products data, I can say the customer is eligible for that product or decline the eligibility and should move on to the next product record. So in all the rules, I need to have access to customer and customer product data(the particular record that the rules are being executed against). Since all the rules can either approve a product or decline a product, I created an interface with those 2 methods and is implementing the this interface for all the rules. I am passing the Customer data and one product data for all the rules (because rules should be executed on each row of customer product data). An Ideal situation would be having the customer and customer product data available for the rule instead of passing them to each rule. What is the best way of doing this in-terms of architecture?

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  • Metro: Declarative Data Binding

    - by Stephen.Walther
    The goal of this blog post is to describe how declarative data binding works in the WinJS library. In particular, you learn how to use both the data-win-bind and data-win-bindsource attributes. You also learn how to use calculated properties and converters to format the value of a property automatically when performing data binding. By taking advantage of WinJS data binding, you can use the Model-View-ViewModel (MVVM) pattern when building Metro style applications with JavaScript. By using the MVVM pattern, you can prevent your JavaScript code from spinning into chaos. The MVVM pattern provides you with a standard pattern for organizing your JavaScript code which results in a more maintainable application. Using Declarative Bindings You can use the data-win-bind attribute with any HTML element in a page. The data-win-bind attribute enables you to bind (associate) an attribute of an HTML element to the value of a property. Imagine, for example, that you want to create a product details page. You want to show a product object in a page. In that case, you can create the following HTML page to display the product details: <!DOCTYPE html> <html> <head> <meta charset="utf-8"> <title>Application1</title> <!-- WinJS references --> <link href="//Microsoft.WinJS.0.6/css/ui-dark.css" rel="stylesheet"> <script src="//Microsoft.WinJS.0.6/js/base.js"></script> <script src="//Microsoft.WinJS.0.6/js/ui.js"></script> <!-- Application1 references --> <link href="/css/default.css" rel="stylesheet"> <script src="/js/default.js"></script> </head> <body> <h1>Product Details</h1> <div class="field"> Product Name: <span data-win-bind="innerText:name"></span> </div> <div class="field"> Product Price: <span data-win-bind="innerText:price"></span> </div> <div class="field"> Product Picture: <br /> <img data-win-bind="src:photo;alt:name" /> </div> </body> </html> The HTML page above contains three data-win-bind attributes – one attribute for each product property displayed. You use the data-win-bind attribute to set properties of the HTML element associated with the data-win-attribute. The data-win-bind attribute takes a semicolon delimited list of element property names and data source property names: data-win-bind=”elementPropertyName:datasourcePropertyName; elementPropertyName:datasourcePropertyName;…” In the HTML page above, the first two data-win-bind attributes are used to set the values of the innerText property of the SPAN elements. The last data-win-bind attribute is used to set the values of the IMG element’s src and alt attributes. By the way, using data-win-bind attributes is perfectly valid HTML5. The HTML5 standard enables you to add custom attributes to an HTML document just as long as the custom attributes start with the prefix data-. So you can add custom attributes to an HTML5 document with names like data-stephen, data-funky, or data-rover-dog-is-hungry and your document will validate. The product object displayed in the page above with the data-win-bind attributes is created in the default.js file: (function () { "use strict"; var app = WinJS.Application; app.onactivated = function (eventObject) { if (eventObject.detail.kind === Windows.ApplicationModel.Activation.ActivationKind.launch) { var product = { name: "Tesla", price: 80000, photo: "/images/TeslaPhoto.png" }; WinJS.Binding.processAll(null, product); } }; app.start(); })(); In the code above, a product object is created with a name, price, and photo property. The WinJS.Binding.processAll() method is called to perform the actual binding (Don’t confuse WinJS.Binding.processAll() and WinJS.UI.processAll() – these are different methods). The first parameter passed to the processAll() method represents the root element for the binding. In other words, binding happens on this element and its child elements. If you provide the value null, then binding happens on the entire body of the document (document.body). The second parameter represents the data context. This is the object that has the properties which are displayed with the data-win-bind attributes. In the code above, the product object is passed as the data context parameter. Another word for data context is view model.  Creating Complex View Models In the previous section, we used the data-win-bind attribute to display the properties of a simple object: a single product. However, you can use binding with more complex view models including view models which represent multiple objects. For example, the view model in the following default.js file represents both a customer and a product object. Furthermore, the customer object has a nested address object: (function () { "use strict"; var app = WinJS.Application; app.onactivated = function (eventObject) { if (eventObject.detail.kind === Windows.ApplicationModel.Activation.ActivationKind.launch) { var viewModel = { customer: { firstName: "Fred", lastName: "Flintstone", address: { street: "1 Rocky Way", city: "Bedrock", country: "USA" } }, product: { name: "Bowling Ball", price: 34.55 } }; WinJS.Binding.processAll(null, viewModel); } }; app.start(); })(); The following page displays the customer (including the customer address) and the product. Notice that you can use dot notation to refer to child objects in a view model such as customer.address.street. <!DOCTYPE html> <html> <head> <meta charset="utf-8"> <title>Application1</title> <!-- WinJS references --> <link href="//Microsoft.WinJS.0.6/css/ui-dark.css" rel="stylesheet"> <script src="//Microsoft.WinJS.0.6/js/base.js"></script> <script src="//Microsoft.WinJS.0.6/js/ui.js"></script> <!-- Application1 references --> <link href="/css/default.css" rel="stylesheet"> <script src="/js/default.js"></script> </head> <body> <h1>Customer Details</h1> <div class="field"> First Name: <span data-win-bind="innerText:customer.firstName"></span> </div> <div class="field"> Last Name: <span data-win-bind="innerText:customer.lastName"></span> </div> <div class="field"> Address: <address> <span data-win-bind="innerText:customer.address.street"></span> <br /> <span data-win-bind="innerText:customer.address.city"></span> <br /> <span data-win-bind="innerText:customer.address.country"></span> </address> </div> <h1>Product</h1> <div class="field"> Name: <span data-win-bind="innerText:product.name"></span> </div> <div class="field"> Price: <span data-win-bind="innerText:product.price"></span> </div> </body> </html> A view model can be as complicated as you need and you can bind the view model to a view (an HTML document) by using declarative bindings. Creating Calculated Properties You might want to modify a property before displaying the property. For example, you might want to format the product price property before displaying the property. You don’t want to display the raw product price “80000”. Instead, you want to display the formatted price “$80,000”. You also might need to combine multiple properties. For example, you might need to display the customer full name by combining the values of the customer first and last name properties. In these situations, it is tempting to call a function when performing binding. For example, you could create a function named fullName() which concatenates the customer first and last name. Unfortunately, the WinJS library does not support the following syntax: <span data-win-bind=”innerText:fullName()”></span> Instead, in these situations, you should create a new property in your view model that has a getter. For example, the customer object in the following default.js file includes a property named fullName which combines the values of the firstName and lastName properties: (function () { "use strict"; var app = WinJS.Application; app.onactivated = function (eventObject) { if (eventObject.detail.kind === Windows.ApplicationModel.Activation.ActivationKind.launch) { var customer = { firstName: "Fred", lastName: "Flintstone", get fullName() { return this.firstName + " " + this.lastName; } }; WinJS.Binding.processAll(null, customer); } }; app.start(); })(); The customer object has a firstName, lastName, and fullName property. Notice that the fullName property is defined with a getter function. When you read the fullName property, the values of the firstName and lastName properties are concatenated and returned. The following HTML page displays the fullName property in an H1 element. You can use the fullName property in a data-win-bind attribute in exactly the same way as any other property. <!DOCTYPE html> <html> <head> <meta charset="utf-8"> <title>Application1</title> <!-- WinJS references --> <link href="//Microsoft.WinJS.0.6/css/ui-dark.css" rel="stylesheet"> <script src="//Microsoft.WinJS.0.6/js/base.js"></script> <script src="//Microsoft.WinJS.0.6/js/ui.js"></script> <!-- Application1 references --> <link href="/css/default.css" rel="stylesheet"> <script src="/js/default.js"></script> </head> <body> <h1 data-win-bind="innerText:fullName"></h1> <div class="field"> First Name: <span data-win-bind="innerText:firstName"></span> </div> <div class="field"> Last Name: <span data-win-bind="innerText:lastName"></span> </div> </body> </html> Creating a Converter In the previous section, you learned how to format the value of a property by creating a property with a getter. This approach makes sense when the formatting logic is specific to a particular view model. If, on the other hand, you need to perform the same type of formatting for multiple view models then it makes more sense to create a converter function. A converter function is a function which you can apply whenever you are using the data-win-bind attribute. Imagine, for example, that you want to create a general function for displaying dates. You always want to display dates using a short format such as 12/25/1988. The following JavaScript file – named converters.js – contains a shortDate() converter: (function (WinJS) { var shortDate = WinJS.Binding.converter(function (date) { return date.getMonth() + 1 + "/" + date.getDate() + "/" + date.getFullYear(); }); // Export shortDate WinJS.Namespace.define("MyApp.Converters", { shortDate: shortDate }); })(WinJS); The file above uses the Module Pattern, a pattern which is used through the WinJS library. To learn more about the Module Pattern, see my blog entry on namespaces and modules: http://stephenwalther.com/blog/archive/2012/02/22/windows-web-applications-namespaces-and-modules.aspx The file contains the definition for a converter function named shortDate(). This function converts a JavaScript date object into a short date string such as 12/1/1988. The converter function is created with the help of the WinJS.Binding.converter() method. This method takes a normal function and converts it into a converter function. Finally, the shortDate() converter is added to the MyApp.Converters namespace. You can call the shortDate() function by calling MyApp.Converters.shortDate(). The default.js file contains the customer object that we want to bind. Notice that the customer object has a firstName, lastName, and birthday property. We will use our new shortDate() converter when displaying the customer birthday property: (function () { "use strict"; var app = WinJS.Application; app.onactivated = function (eventObject) { if (eventObject.detail.kind === Windows.ApplicationModel.Activation.ActivationKind.launch) { var customer = { firstName: "Fred", lastName: "Flintstone", birthday: new Date("12/1/1988") }; WinJS.Binding.processAll(null, customer); } }; app.start(); })(); We actually use our shortDate converter in the HTML document. The following HTML document displays all of the customer properties: <!DOCTYPE html> <html> <head> <meta charset="utf-8"> <title>Application1</title> <!-- WinJS references --> <link href="//Microsoft.WinJS.0.6/css/ui-dark.css" rel="stylesheet"> <script src="//Microsoft.WinJS.0.6/js/base.js"></script> <script src="//Microsoft.WinJS.0.6/js/ui.js"></script> <!-- Application1 references --> <link href="/css/default.css" rel="stylesheet"> <script src="/js/default.js"></script> <script type="text/javascript" src="js/converters.js"></script> </head> <body> <h1>Customer Details</h1> <div class="field"> First Name: <span data-win-bind="innerText:firstName"></span> </div> <div class="field"> Last Name: <span data-win-bind="innerText:lastName"></span> </div> <div class="field"> Birthday: <span data-win-bind="innerText:birthday MyApp.Converters.shortDate"></span> </div> </body> </html> Notice the data-win-bind attribute used to display the birthday property. It looks like this: <span data-win-bind="innerText:birthday MyApp.Converters.shortDate"></span> The shortDate converter is applied to the birthday property when the birthday property is bound to the SPAN element’s innerText property. Using data-win-bindsource Normally, you pass the view model (the data context) which you want to use with the data-win-bind attributes in a page by passing the view model to the WinJS.Binding.processAll() method like this: WinJS.Binding.processAll(null, viewModel); As an alternative, you can specify the view model declaratively in your markup by using the data-win-datasource attribute. For example, the following default.js script exposes a view model with the fully-qualified name of MyWinWebApp.viewModel: (function () { "use strict"; var app = WinJS.Application; app.onactivated = function (eventObject) { if (eventObject.detail.kind === Windows.ApplicationModel.Activation.ActivationKind.launch) { // Create view model var viewModel = { customer: { firstName: "Fred", lastName: "Flintstone" }, product: { name: "Bowling Ball", price: 12.99 } }; // Export view model to be seen by universe WinJS.Namespace.define("MyWinWebApp", { viewModel: viewModel }); // Process data-win-bind attributes WinJS.Binding.processAll(); } }; app.start(); })(); In the code above, a view model which represents a customer and a product is exposed as MyWinWebApp.viewModel. The following HTML page illustrates how you can use the data-win-bindsource attribute to bind to this view model: <!DOCTYPE html> <html> <head> <meta charset="utf-8"> <title>Application1</title> <!-- WinJS references --> <link href="//Microsoft.WinJS.0.6/css/ui-dark.css" rel="stylesheet"> <script src="//Microsoft.WinJS.0.6/js/base.js"></script> <script src="//Microsoft.WinJS.0.6/js/ui.js"></script> <!-- Application1 references --> <link href="/css/default.css" rel="stylesheet"> <script src="/js/default.js"></script> </head> <body> <h1>Customer Details</h1> <div data-win-bindsource="MyWinWebApp.viewModel.customer"> <div class="field"> First Name: <span data-win-bind="innerText:firstName"></span> </div> <div class="field"> Last Name: <span data-win-bind="innerText:lastName"></span> </div> </div> <h1>Product</h1> <div data-win-bindsource="MyWinWebApp.viewModel.product"> <div class="field"> Name: <span data-win-bind="innerText:name"></span> </div> <div class="field"> Price: <span data-win-bind="innerText:price"></span> </div> </div> </body> </html> The data-win-bindsource attribute is used twice in the page above: it is used with the DIV element which contains the customer details and it is used with the DIV element which contains the product details. If an element has a data-win-bindsource attribute then all of the child elements of that element are affected. The data-win-bind attributes of all of the child elements are bound to the data source represented by the data-win-bindsource attribute. Summary The focus of this blog entry was data binding using the WinJS library. You learned how to use the data-win-bind attribute to bind the properties of an HTML element to a view model. We also discussed several advanced features of data binding. We examined how to create calculated properties by including a property with a getter in your view model. We also discussed how you can create a converter function to format the value of a view model property when binding the property. Finally, you learned how to use the data-win-bindsource attribute to specify a view model declaratively.

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  • Tomorrow: Profit Rides into the DANGER ZONE!!!

    - by Aaron Lazenby
    On May 4 I'll be suiting up with Oracle social media maven Marius Ciortea-- Iceman and Maverick-style--for a flight in the Team Oracle stunt plane. World-renowned pilot Sean Tucker and his team were nice enough to invite us along to participate in aerial photo shoots over Oracle headquarters and the San Francisco bay. I don't think we'll be able to recreate the epic tension generated between Tom Cruise and Val Kilmer in "Top Gun" but we'll do our best to get some good photos, videos, and interviews along the way. Check back on Wednesday for a full report.

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  • Backend devs put down by user stories

    - by Szili
    I planned to slice in backend development into to the user stories vertically. But a backend guy on our team started to complain that this makes their work invisible. My answer was that at the sprint planning and review meetings we discuss backend tasks in front of stakeholders so it makes it visible, and maintaining a high quality during the project will result a slower startin pace than other teams, but we will have a stable velocity during the project. And velocity is highly visible to stakeholders. He still insist having stories like: "As a developer I need to have a domain layer so I can encapsulate business logic." How can I solve the issue before it pollutes the team? The root of the issue is that our management systematically consider backend work as invisible and call backed devs miners, or other pejorative terms.

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  • Who is Configuration Manager?

    - by altern
    I would like to ask members of the community about the role of Configuration Manager, as you see it. I'm not asking what Configuration Management is, as long it had been asked before. What I need to know is: What tasks do you think Configuration Manager should perform (or performs) in your team? What is primary responsibility of Configuration Manager? What are secondary/auxiliary responsibilities of Configuration Manager? Does Configuration Manager need to be in charge of development processes on the project/company or he should be told what to do? What are relations between Configuration Manager, Build Manager, Release Manager, Deployment Engineer, CI Engineer roles? Aren't they all the same - Configuration Management? Maybe term Configuration Management is redundant and Technical/Team Lead should do all the related work instead? It would be really great if you could share your vision and experience.

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  • better way to track defect sources in tfs

    - by deostroll
    What is the best way to track defect sources in tfs? We have various teams for a project like the vulnerability team, the customer, pre-sales, etc. We give a build and these teams independently test it. They do not have access to our tfs system. So they usually send in their defects via email. It will usually be send in an excel format. Our testing team takes these up and logs them into tfs. Sometimes they modify the original defect description (in excel) and add the expected/actual results. Sometimes they miss to cite the source. I am talking about managing the various sources as such. Is there a way we can add these sources into tfs, and actually link this particular source with the defects, with individual comments associated with them (saying where in the source we can find the actual material for the defect).

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  • What's the best way to recruit talented female developers?

    - by Molly Wally
    I work on a team with a dozen men. They're great. I like them and all, but can't help wonder why it's so hard to find other technical women. I know they exist because I've met them at conferences, read their blogs, and see them on campus. My guess is there's something about our team that keeps them away. How can we recruit talented women without resorting to gimmicks? I'm not looking for complete gender parity, but why is it that some teams have a 50/50 gender split and ours is completely lopsided?

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  • Ruby on Rails: create records for multiple models with one form and one submit

    - by notblakeshelton
    I have a 3 models: quote, customer, and item. Each quote has one customer and one item. I would like to create a new quote, a new customer, and a new item in their respective tables when I press the submit button. I have looked at other questions and railscasts and either they don't work for my situation or I don't know how to implement them. I also want my index page to be the page where I can create everything. quote.rb class Quote < ActiveRecord::Base attr_accessible :quote_number has_one :customer has_one :item end customer.rb class Customer < ActiveRecord::Base #unsure of what to put here #a customer can have multiple quotes, so would i use: has_many :quotes #<----? end item.rb class Item < ActiveRecord::Base #also unsure about this #each item can also be in multiple quotes quotes_controller.rb class QuotesController < ApplicationController def index @quote = Quote.new @customer = Customer.new @item = item.new end def create @quote = Quote.new(params[:quote]) @quote.save @customer = Customer.new(params[:customer]) @customer.save @item = Item.new(params[:item]) @item.save end end items_controller.rb class ItemsController < ApplicationController def index end def new @item = Item.new end def create @item = Item.new(params[:item]) @item.save end end customers_controller.rb class CustomersController < ApplicationController def index end def new @customer = Customer.new end def create @customer = Customer.new(params[:customer]) @customer.save end end quotes/index.html.erb <%= form_for @quote do |f| %> <%= f.fields_for @customer do |builder| %> <%= label_tag :firstname %> <%= builder.text_field :firstname %> <%= label_tag :lastname %> <%= builder.text_field :lastname %> <% end %> <%= f.fields_for @item do |builder| %> <%= label_tag :name %> <%= builder.text_field :name %> <%= label_tag :description %> <%= builder.text_field :description %> <% end %> <%= label_tag :quote_number %> <%= f.text_field :quote_number %> <%= f.submit %> <% end %> When I try submitting that I get an error: Can't mass-assign protected attributes: item, customer So to try and fix it I updated the attr_accessible in quote.rb to include :item, :customer but then I get this error: Item(#) expected, got ActiveSupport::HashWithIndifferentAccess(#) Any help would be greatly appreciated.

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  • Database types for customer analytics

    - by Drewdavid
    I am exploring a paid solution to start providing better embedded, dashboard-style analytics information to our website customers/account holders, but would like to also offer an in-house development option to our team. The more equipped I am with specifics (such as the subject of this question), the better the adoption rate from the team (or so I have found), regardless of the path we choose Would anyone care to summarize a couple of options for a fast and scalable database type through which we would provide the following: • Daily pageviews to a users account pages (users have between 1 and 1000 pages) • Some calculated/compounded metrics (such as conversion rate, i.e. certain page type viewed to contact form thank you page ratio) • We have about 1,500 members (will need room to grow); the number of concurrently logged in users will for the question's sake be 50 I ask because our developer has balked at providing this level of "over time" granularity (i.e. daily) due to the number of space it would take up in a MYSQL database To avoid a downvote I have asked specifically for more than one option, realizing that different people will have different solutions. I will make amendments to my question if so guided by answering parties Thank you for sharing your valued answers :)

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  • Welcome to the Red Gate BI Tools Team blog!

    - by BI Tools Team
    Welcome to the first ever post on the brand new Red Gate Business Intelligence Tools Team blog! About the team Nick Sutherland (product manager): After many years as a software developer and project manager, Nick took an MBA and turned to product marketing. SSAS Compare is his second lean startup product (the first being SQL Connect). Follow him on Twitter. David Pond (developer): Before he joined Red Gate in 2011, David made monitoring systems for Goodyear. Follow him on Twitter. Jonathan Watts (tester): Jonathan became a tester after finishing his media degree and joining Xerox. He joined Red Gate in 2004. Follow him on Twitter. James Duffy (technical author): After a spell as a writer in the video game industry, James lived briefly in Tokyo before returning to the UK to start at Red Gate. What we're working on We launched a beta of our first tool, SSAS Compare, last month. It works like SQL Compare but for SSAS cubes, letting you deploy just the changes you want. It's completely free (for now), so check it out. We're still working on it, and we're eager to hear what you think. We hope SSAS Compare will be the first of several tools Red Gate develops for BI professionals, so keep an eye out for more from us in the future. Why we need you This is your chance to help influence the course of SSAS Compare and our future BI tools. If you're a business intelligence specialist, we want to hear about the problems you face so we can build tools that solve them. What do you want to see? Tell us! We'll be posting more about SSAS Compare, business intelligence and our journey into BI in the coming days and weeks. Stay tuned!

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  • Welcome to the Red Gate BI Tools Team blog!

    - by Red Gate Software BI Tools Team
    Welcome to the first ever post on the brand new Red Gate Business Intelligence Tools Team blog! About the team Nick Sutherland (product manager): After many years as a software developer and project manager, Nick took an MBA and turned to product marketing. SSAS Compare is his second lean startup product (the first being SQL Connect). Follow him on Twitter. David Pond (developer): Before he joined Red Gate in 2011, David made monitoring systems for Goodyear. Follow him on Twitter. Jonathan Watts (tester): Jonathan became a tester after finishing his media degree and joining Xerox. He joined Red Gate in 2004. Follow him on Twitter. James Duffy (technical author): After a spell as a writer in the video game industry, James lived briefly in Tokyo before returning to the UK to start at Red Gate. What we’re working on We launched a beta of our first tool, SSAS Compare, last month. It works like SQL Compare but for SSAS cubes, letting you deploy just the changes you want. It’s completely free (for now), so check it out. We’re still working on it, and we’re eager to hear what you think. We hope SSAS Compare will be the first of several tools Red Gate develops for BI professionals, so keep an eye out for more from us in the future. Why we need you This is your chance to help influence the course of SSAS Compare and our future BI tools. If you’re a business intelligence specialist, we want to hear about the problems you face so we can build tools that solve them. What do you want to see? Tell us! We’ll be posting more about SSAS Compare, business intelligence and our journey into BI in the coming days and weeks. Stay tuned!

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  • Welcome to the Red Gate BI Tools Team blog!

    - by BI Tools Team
    Welcome to the first ever post on the brand new Red Gate Business Intelligence Tools Team blog! About the team Nick Sutherland (product manager): After many years as a software developer and project manager, Nick took an MBA and turned to product marketing. SSAS Compare is his second lean startup product (the first being SQL Connect). Follow him on Twitter. David Pond (developer): Before he joined Red Gate in 2011, David made monitoring systems for Goodyear. Follow him on Twitter. Jonathan Watts (tester): Jonathan became a tester after finishing his media degree and joining Xerox. He joined Red Gate in 2004. Follow him on Twitter. James Duffy (technical author): After a spell as a writer in the video game industry, James lived briefly in Tokyo before returning to the UK to start at Red Gate. What we're working on We launched a beta of our first tool, SSAS Compare, last month. It works like SQL Compare but for SSAS cubes, letting you deploy just the changes you want. It's completely free (for now), so check it out. We're still working on it, and we're eager to hear what you think. We hope SSAS Compare will be the first of several tools Red Gate develops for BI professionals, so keep an eye out for more from us in the future. Why we need you This is your chance to help influence the course of SSAS Compare and our future BI tools. If you're a business intelligence specialist, we want to hear about the problems you face so we can build tools that solve them. What do you want to see? Tell us! We'll be posting more about SSAS Compare, business intelligence and our journey into BI in the coming days and weeks. Stay tuned!

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  • NBC Sports Chooses Oracle for Social Relationship Management

    - by Pat Ma
    0 0 1 247 1411 involver 11 3 1655 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; } NBC Sports wanted to engage fans, grow their audience, and give their advertising customers more value. They wanted to use social media to accomplish this. NBC Sports recognized that sports in inherently social. When you watch a game at the stadium or at home, you’re chatting with the people around you, commenting on plays, and celebrating together after each score. NBC Sports wanted to deliver this same social experience via social media channels. NBC Sports used Oracle Social Relationship Management (SRM) to create an online sporting community on Facebook. Fans can watch sporting events live on NBC television while participating in fan commentary about the event on Facebook. The online fan community is extremely engaged – much like fans in a sporting stadium would be during a game. NBC Sports also pose sporting questions, provide sporting news, and tie-in special promotions with their advertisers to their fans via Facebook. Since implementing their social strategy, NBC Sports has seen their fans become more engaged, their television audience grow, and their advertisers happier with new social offerings. To see how Oracle Social Relationship Management can help create better customer experiences for your company, contact Oracle here. Watch NBC Sports Video: Mark Lazarus, Chairman, NBC Sports Group, describes how Oracle Cloud’s SRM tools helped the broadcaster engage with their fans on social media channels. Watch Thomas Kurian Keynote: Thomas Kurian, Executive Vice President of Product Development, Oracle, describes Oracle’s Cloud platform and application strategy, how it is transforming business management, and delivering great customer experiences here.

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  • Customer session is different in different parts of a Magento website

    - by Josh Pennington
    I have a function inside of a Helper in Magento that returns whether or not a customer attribute equals one. Here is my Helper class class Nie_Nie_Helper_Data extends Mage_Core_Helper_Abstract { public function isNieAdmin() { if(Mage::getSingleton('customer/session')->getCustomer()->getNieAdmin() == 1) { return true; } else { return false; } } } Now when I call this function from a class that extends Mage_Core_Block_Template, everything seems to work fine. However when I try to use this inside one of my controllers, it does not work. In fact when I do Mage::getSingleton('customer/session')-getCustomer()-debug() the only variable that is returned is the website_id. Does anyone know what I have to do in order to get this to work? Thanks Josh Pennington

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  • which collaborative tools do you use to communicate between team members

    - by john
    I work for a small company and would like to set up some sort of a collaborative tool so that team members can share thoughts, upload documents...something like sharepoint maybe, but not that suffisticated. Only good option I've seen so far is joomla CMS. Just want to get an opinion of the community on which tools they have used for these purposes. I know this is not programming related but I thought stackoverflow community would be good to get an opinion on this.

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  • RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

    - by Richard Lefebvre
    ·        The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships ·          Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. ·         Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities ·          The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history.  - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes ·         “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources ·         Oracle Fusion CRM ·         Oracle Fusion Applications ·         Oracle RightNow CX Cloud Service ·         OracleCRM on Facebook ·         OracleCRM on YouTube

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  • Team matchups for Dota Bot

    - by Dan
    I have a ghost++ bot that hosts games of Dota (a warcraft 3 map that is played 5 players versus 5 players) and I'm trying to come up with good formulas to balance the players going into a match based on their records (I have game history for several thousand games). I'm familear with some of the concepts required to match up players, like confidence based on sample size of the number of games they played, and also perameter approximation and degrees of freedom and thus throwing out any variables that don't contribute enough to the r^2. My bot collects quite a few variables for each player from each game: The Important ones: Win/Lose/Game did not finish # of Player Kills # of Player Deaths # of Kills player assisted The not so important ones: # of enemy creep kills # of creep sneak attacks # of neutral creep kills # of Tower kills # of Rax kills # of courier kills Quick explination: The kills/deaths don't determine who wins, but the gold gained and lost from this usually is enough to tilt the game. Tower/Rax kills are what the goal of the game is (once a team looses all their towers/rax their thrown can be attacked if that is destroyed they lose), but I don't really count these as important because it is pretty random who gets the credit for the tower kill, and chances are if you destroy a tower it is only because some other player is doing well and distracting the otherteam elsewhere on the map. I'm getting a bit confused when trying to deal with the fact that 5 players are on a team, so ultimately each individual isn't that responsible for the team winner or losing. Take a player that is really good at killing and has 40 kills and only 10 deaths, but in their 5 games they've only won 1. Should I give him extra credit for such a high kill score despite losing? (When losing it is hard to keep a positive kill/death ratio) Or should I dock him for losing assuming that despite the nice kill/death ratio he probably plays in a really greedy way only looking out for himself and not helping the team? Ultimately I don't think I have to guess at questions like this because I have so much data... but I don't really know how to look at the data to answer questions like this. Can anyone help me come up with formulas to help team balance and predict the outcome? Thanks, Dan

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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • Web part error on Team Foundation Server Project Portal Sharepoint site...

    - by user304671
    Hi all, I recently installed TFS 2010 with the included sharepoint services on a single server. I am getting the following error multiple times on the project dashboard web page on the TFS2010 project protal after creating a brand new project in the default project collection. I am not an expert with WSS, so any guidance will be greatly appreciated. After reading a few articles I understand there are some DLL that are probably not declared as safe in a web config file. But I am not sure which DLL they are and where the web config file is. I looked at IIS to determine the directory structure in IIS is quiet different to the URL path ...Thanks very much. Web Part Error: A Web Part or Web Form Control on this Page cannot be displayed or imported. The type is not registered as safe. Thanks in advance..

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  • Team Foundation Server vs. SVN and other source control systems

    - by micha12
    We are currently looking for a version control system to use in our projects. Up to now we have been using VSS, but nowadays more powerful source control systems exists like TFS, SVN, etc. We are planning to migrate our projects to Visual Studio 2010, so the first idea coming to mind is to start using TFS 2010. I have never worked with SVN and other version control systems. My question is: how good is TFS compared to other source control systems? Is it a good idea using it, or should we rather use SVN (or any other system)? Thank you.

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  • How can I copy files in the middle of a build in Team System?

    - by Dana
    I have two solutions that I want to include in a build. Solution two requires the dll's from solution one to successfully build. Solution two has a Binaries folder where the dll's from solution one need to be copied before building Solution two. I've been trying an AfterBuild Target, hoping that it would copy the items after the first SolutionToBuild, but it doesn't fire then. I'm guessing that it would probably fire after both solutions have compiled, but that's not what I want. <SolutionToBuild Include="$(BuildProjectFolderPath)/../../Main/Framework.sln"> <Targets>AfterCompileFramework</Targets> <Properties></Properties> </SolutionToBuild> <SolutionToBuild Include="$(BuildProjectFolderPath)/../../../Dashboard/Main/Dashboard.sln"> <Targets></Targets> <Properties></Properties> </SolutionToBuild> <ItemGroup> <FrameworkBinaries Include="$(DropLocation)\$(BuildNumber)\Release\Framework.*.dll"/> </ItemGroup> <Message Text="FrameworkBinaries: @(FrameworkBinaries)" Importance="high"/> <Copy SourceFiles="@(FrameworkBinaries)" DestinationFolder="$(BuildProjectFolderPath)/../../../Dashboard/Main/Binaries"/>

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  • Multiple Schedule/Task Views (devs, customer, etc) in MS Project (or other)

    - by ThePlatypus
    Is there a way to configure multiple views/filters in MS Project for the same set of tasks? I want to have a view that is configured for customer's only, for example. So, it would have large milestone tasks only, and hide all of the details that are there for the benefit of the team members. If MS Project doesn't do this, is there any project management software that does? A free/open source version would be preferable. Edit: Apparently, "filter" was the word I needed in my Google searches. I found how to mark a task as a Milestone and use the pre-made Milestone filter. However, that still doesn't hide non-Milestone tasks the way I want it to. I haven't figured out how to make a true custom filter.

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  • Cloud services can't be reached from complex customer infrastructure

    - by Nock
    We have several services running on a cloud, they all are hosted on Windows Server 2012 R2, have public IP address and specific port. Some of our customers can't reach them because for "some reason" the ports are cut between a firewall between them and us. (some customers are using a shared internet connection in a multi tenant office and they can't change firewall communication) Well, you get it, we don't have the possibility to make all the firewall "allowing" the communication. My customers all runs Windows 7 at least. What is the best counter solution in such case, using Microsoft (Windows Server) technologies? The best would be some kind of tunneling communication or VPN, but the customer should also be able to access his/her enterprise resources. Bby the way, today we using IPSec using Windows Firewall to secure the communication, is IPSec tunneling a solution for us? Otherwise, is there a service in Windows to enable some kind of VPN between a client and a server but only for a given set of servers?

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