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• Windows refuses to believe printer is online unless I delete and re-add it

  - by Marcin

  I have a Canon MP560. It is online, in the sense that (a) I can connect to its internal web server; and (b) if I delete the printer in windows (windows 7), and reinstall it, windows will recognise that the printer is online, and talk to it. In all other cases, the windows and mac computers (purchased last week, running whatever is the latest and greatest mac os) in my household will simply not recognise that the printer is online. The printer is statically configured to use the same IP address, so that's not an issue. Because the printer works just fine with windows after delete and re-add, I assume that the issue with the mac is that I haven't installed whatever drivers Macs need to talk to Canon printers over a network.

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• Apache randomly timing out

  - by Zaid

  I've been wrestling with this problem for few days now. Apache works fine. Then suddenly starts timing out. There is nothing in the error log. Few more things: - I've gone so far as to reinstall the box. - The codebase has not been touched in months. - I've done the speech test so I know it's not a bandwidth overload problem - Restart apache does not necessarily fix the issue, even temporarily (only thing that does is random attempts) If you can guide me to tools that can help me figure this out or if you know any specifics I should see, appreciate it.

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• Microsoft Expression Studio 4 Ultimate license problem.

  - by Sung Meister

  I have installed a volume licensed version of Expression Studio 4 Ultimate. When I contacted support, I was told that a product key is not required for volume license version. But after I installing it, I get folowing error message: A licensing error has occurred. Restart your Expression program and try again. If you continue to receive this error message, reinstall your Expression program to make sure that the license installs correctly. As a side note, I used to have full version of Blend 3 and Blend 4 Beta installed side by side.

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• 64 Bit Windows drivers for Inspiron 1720

  - by Rob Allen

  Dell doesn't seem to offer 64 bit drivers specifically for the Inspiron 1720 (laptop). I'm going to be upgrading from Vista 32-bit to Windows 7 64bit and I want to pull down the necessary stuff before hand. Are there any Dell systems that are similar enough to the Inspiron 1720 that I can use for a baseline to make sure I still have Ethernet and WiFi after the reinstall? It doesn't matter if they are for Vista 64 or Windows 7. Identified hardware: Processor: Intel mobile Core 2 Duo T7500 Chipset: Intel Mobile 965 Express Wifi: Intel Pro Wireless Drive Controller: Intel Matrix Graphics: nVidia GeForce 8600M GT Bluetooth: Dell TrueMobile 355 + EDR Ricoh card reader I think anything else, the default Windows drivers will be sufficient. Let me know if you think I missed something thing please.

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• What is the lease irriating printer manufacturer?

  - by aireq

  Currently I have a Lexmark all in one printer/scanner which has some of the worse drivers I've seen for a printer. The installation takes forever. Then once it's installed the printer will only work if I keep the "Lexmark Productivity Studio" running in my system tray. Then later after I've scanned something 99% of the time the "Save to PDF" button doesn't do anything when I click it. It is also a wireless printer, but of course the only way to set any of the wireless settings is during the driver setup. So if my WEP key changes then I have to go off and reinstall the entire printer driver. Lately I tried refilling one of the ink cartridges with a key I bought off amazon, and now both the printer and the drivers keep complaining about being out of "Official Lexmark Ink" This comic from The Oatmeal pretty much sums up my feelings about consumer printers and their drivers. This question is, of course, pretty subjective but I'd like to know what (if any) consumer printer brands actual provide quality drivers and software with their printers.

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• Plesk Backup Best Practices?

  - by The MYYN

  My client utilizes Plesk (9.X) for Server Management. We're implementing a custom backup solution, which should include a complete restorable representation of the actual Plesk configuration (Emails, Domains, etc.). We have full access, since it is a dedicated server resembling these steps: Plesk offers some backups, but they do not include the actual content of the (sub-)domains. Browsing the docs and the internet, I haven't found much ideas on that problem. Our target is to have a disaster recovery scenario: Reinstall a clean OS (Ubuntu) from scratch. Install MySQL/PHP and dependencies (since this runs the app) Install a bare plesk Restore all domains + plesk configuration from an archive Continue operations ... Now steps 1, 2, 3 and 5 are trivial. But what are the best practices for step 4? A side questions: Are there any easy-to-use open source apps out there, to create and restore server-images (even on machines with an possible different hardware)? Thanks for your time and input.

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• My computer resets when i try to install Windows 7 (USB/DVD)

  - by Ranhiru

  I had a troublesome software starting up when Windows 7 was starting and i had no way to remove it because i couldn't log in to Windows. Not even safe mode. But i used Hiren's Boot CD to edit the registry to stop that software from starting up... But my efforts were not useful as Windows kept on going to an ultimate freeze just before the login screen should have been shown. And just freezes and I cannot do anything. So i decided heck with it and i now want to format the disk and reinstall a fresh copy of Windows 7. But now regardless of USB or DVD i use to boot the setup, it loads fine till you see the animating Windows and it just resets the laptop! Just plain resets! Hiren's Boot CD and Mini XP, strange enough but still works :( Any ideas what might be causing the laptop to reset in Windows 7 setup?

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• Ways for managing the installation and configuration of various software applications and settings i

  - by EmpireJones

  What are some ways for managing the installation and configuration of various software applications and settings in group of linux development and server computers? Is a set of basic scripts a good means of attack? I was thinking about just having a ton of scripts, such as: setup_dev_env [install|uninstall|reinstall] setup_nfs [...] setup_nfs_share [...] setup_http [...] setup_memcache_node [...] Is there any better method? It would be nice to be able to "upgrade" an installation script too, for example, to change common development settings.

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• DNS Resolution doesn't work after uninstalling Cisco VPN & Deterministic Network Enhancer in Win 7

  - by Craig M

  I just upgraded my home PC to Windows 7 Ultimate 32 bit. After trying various methods to get the Cisco VPN client to work, I gave up and decided to just run it in XP mode. The last steps I tried were in this article ( http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/d880dfe5-7f44-4955-8620-2a9355d8ea8b/ ) After that, I uninstalled the Cisco client and rebooted. I uninstalled the Deterministic Network Enhancer and rebooted again. Both uninstalled successfully, but now I'm not able to resolve any DNS. The only way I can resolve DNS is to reinstall the DNE, reboot, and uninstall the DNE. Then I am able to resolve DNS lookups until I reboot again. Once it's rebooted, no more DNS. Any ideas?

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• Jan 2010 Microsoft update trashed my Win XP (64bit) PC

  - by Mark Pawelek

  I waited until this morning to install these 5 updates. My ancient Win XP (32 bit) PC has no problems but my Win XP 64 bit will not start. From the startup menu none of the 5 options given (e.g. safe mode, last known good configuration, etc) work. After selecting an option, the Windows Logo screen appears. About 9 seconds later a blue screen of death flashes [I can't read the error messages because it's there for about 100 ms] then it cycles through the reboot again. PS: This is a pretty cheap mobo (Ge Force) with an AMD 3 GH chip - but until today it did actually work. What should I do? Reinstall the O/S?

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• Cmd+Less Than (10.8.2) not working after Xcode (4.5.x) installed

  - by Felix Lieb

  I had to reinstall my MBP recently. I stress Cmd+Less Than a lot for switching between Xcode's main window and the Organizer for documentation. The standard OSX-shortcut for doing that is Cmd + Less Than. After installing Xcode it didn't work any longer. I saw, that Xcode uses Cmd+LT for "Edit Schemes", a rarely used option. Even after deleting the shortcut for "Edit Schemes" in Xcode, Cmd+LT didn't work. How can I get Cmd + Less Than to work again? Mac OS X Mount Lion 10.8.2 Xcode 4.5.2 I have less than 10 reputation on superuser (acutally first post here), so I can't post the answer to my question. Would yo be so kind and upvote this question, so I can officially answer the question? The question, as well as the answer is only correct, if you use German keyboard layout.

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• backup software that ignores user rights

  - by Chris

  Hi, As a computer technician I have to reinstall systems allmost daily (when it can't be repaired ;-)) My problem is that I recover user files by hand and a external mounting device. Most of the time it works fine, but also weekly I have systems with passwords and personal files which are often not sucessfull recovered. I know you can change owner, but when people have 30 GB's af data, my backup computer works for ages to change the rights. Can anyone think of software (commercial is no problem) which does the following: * backup user data without having user rights troubles * have a option to choose what to backup (email accounts, documents, etc, etc) even when it's externaly mounted, in short, it reconizes the folder structure) * Works on different OS's like XP, Vista, W7

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• Bacula vs. BackupPC

  - by chronoz

  I have been googling about the differences between them. Bacula has lots of roles BackupPC is easier to configure Bacula works with agent, not rsync (great for Windows backups) It seems that Bacula is most often compared to Amanda though, while BackupPC seems a perfectly lovely and popular backup distribution to. I currently backup my servers with rsnapshot, but I am looking for a professional scalable solution that could also back-up 50 hosts without problems. Preferably a solution that can offer bare metal restores for my Linux servers. I am not looking to reinstall the exact same version of Plesk, the software, etc...

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• Will Bluetooth hands-free drivers be installed if BT stack doesn't support A2DP?

  - by AndrejaKo

  I have a hands-free device which has no problems being paired with windows and I can set it to be the default sound output device, I don't actually hear anything on the unit, but it worked fine with GNU/Linux and with my mobile phone. From what I can see, the cause of that is usually a problem with Bluetooth stack. I think that I have Broadcom Bluetooth stack installed, so it should be working but it isn't. To make things better, my Bluetooth radio is integrated into my laptop and manufacturer isn't providing drivers for it and Broadcom itself recently pulled support, so I can't just reinstall the stack to make sure I have newest version.

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• Reliable procedure/tool for removing print drivers in Windows 7 (domain environment)

  - by ultrasawblade

  One of the troubleshooting steps in resolving printer-related issues with any version of Windows is to remove installed print drivers and then reinstall the drivers. This is a domain environment and drivers are pulled from a print server. I've had occasion to need to do this on a user's system running Windows 7 Enterprise 64-bit. These procedures don't work: Removing the printer from Devices and Printers (doesn't remove driver obviously) Doing the above, going into Server Properties, and attempting to remove the driver (fails with a "driver in use" error) Opening an empty mmc, adding the Print Management snap-in, and attempting to do the above. Doing sc stop spooler and sc start spooler before doing both of the above Now I know it's possible to remove drivers with the spooler service stopped and then going into the spool directory, as well as deleting registry entries. I'm asking if a tool exists to do this where I can just select the driver in question and it be removed.

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• ubuntu12.04 hangs at checking battery state

  - by crystalbass17

  My 12.04 system hangs at "Checking battery state". At this stage, no commands work eg: ctrl+alt+f1, alt+f5. I ran recovery mode, I ran the command sudo mount -o remount, rw sudo dpkg-reconfigure gdm and gdm was the only one installed so I didn't get a GUI screen. I have an integrated graphics card "Intel Corporation Mobile 4 chipset Integrated Graphics Controller (rev 07)". So I cannot install nvidia drivers as everyone else suggests. I have gone through several similar questions but everyone suggests reconfiguring gdm or reinstalling graphic drivers. I did sudo add-apt-repository ppa:ubuntu-x-swat/x-updates sudo apt-get update sudo apt-get upgrade to get the latest x-swat drivers. The system still hung at the same line. The other option is to reinstall ubuntu, which is out of the question, since we have a very specific install for our project where the settings are very hard to duplicate. Suggestions/Comments welcome.

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• Reinstalling a fresh Windows 8 on my new laptop

  - by AlexV

  OK I have a new Dell (Inspiron 15R 5520) laptop that came with Windows 8 pre-installed. I'm really not a fan of pre-installed Windows since they are bundled with tons of softwares I don't want and settings I don't like. I would like to reinstall it myself with a fresh installation. I have bought Windows 8 Pro OEM already for my desktop computer and it came with the usual OEM sticker with the Windows serial on it. Now my new laptop only have a Windows 8 logo sticker on it with no serial on it. After some research it seems it's normal. Now, can I format my laptop and install Windows 8 (not pro) from my Windows 8 Pro OEM DVD? I ask because when I installed Windows 8 Pro it asked for the serial (which was found on the sticker). I'm wondering if the same DVD will detect the serial on the BIOS of my new laptop or I need a special Dell DVD for that?

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• How do I re-activate Windows 7 after Windows has decided it is no longer genuine after an update?

  - by Joe Corkery

  Windows just recently decided that it was no longer genuine and it keeps telling me that I need to re-activate. However, the dialog that pops up asking me if I want to make it genuine seems to crash or give a fatal error: 0xD000006. I've looked in Properties page for My Computer in the Windows Activation section and it simply says: Status Not Available Product ID Not Available And there is no option to activate. I'd prefer to not have to reinstall Windows 7, so any leads would be greatly appreciated. I've tried re-activating using slui.exe as suggested in the answers below, but when I do that I get the following error dialog. I'm not quite sure what to do now and the thought of being on hold with Microsoft is not terribly appealing to me. Thanks.

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• Can't login to SQL Server after moving machine to different office/domain

  - by Dan

  Our company has just been bought and the over the weekend I have brought up the last few machines to plug into their network (they are under a different Windows Domain). The last machine is our Vault system and the SQL Server was using Windows Authentication. I have plugged it into their network and its working fine, but i cannot connect to SQL Server with Management Studio and, I fear, no backup jobs will also be working. When I try to login under Windows Auth, it has the user name of "NEWDOMAIN\Administrator" (greyed out) and then presents a "login failed" message with error code "18456". Can anyone help me with this, or will I just have to reinstall SQL Server, Vault and restore the backup I took before the move?

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• Need disc image help pronto!

  - by data

  I recently got a job as a junior network administrator. Last week the senior admins did their yearly reinstall of server 2003, exchange, drivers etc on the main server. I've been asked to back up the disc so that next year they can just copy over the pre-made image. What tools can i use to achieve both the creation of the entire servers HDD image and loading it back on (id like to test it in the sandbox.) To impress them, a program that is free is preferable. And maybe a tool that can do it all from booting the program off of a USB drive.

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• Switching to Linux, Need backup help

  - by Stephen

  I have an existing Vista installation on my thinkpad x200 and I want to install Linux on my machine. I've done this several times already but I usually format the whole disk and dual boot on Windows and Linux. Which means I have to reinstall and reconfigure everything I had on Windows. What I want to do is backup my windows installation (into an image) and start a clean Linux installation, and run the windows image thru Vmware or Virtualbox. Whats the easiest way to do this? any free tools available? I've seen acronis but dont wanna buy it for a 1 time session only.

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• Why doesn't the Gtalk plugin work in Firefox 3.6 betas? [closed]

  - by etlovett

  I've done a quick Google search, Bugzilla search, and glanced at Google's site for the GTalk plugin, but I can't find an answer, so I thought I'd pose the question here: On OS X, in the Firefox 3.6 betas (I'm now on beta 5, but it's been happening since at least beta 3), the GTalk plugin doesn't work for me. I've been completely unable to use video chat in GChat, which forces me to open Firefox 3.5 whenever I want to use it. This happens even after I uninstall/reinstall the GTalk plugin. Anyone know why this is happening?

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• Can I import contacts from an Exchange 2003 EDB file for a single user?

  - by Drarok

  We have recently had to reinstall a very unhappy Exchange 2003 server for a client, and whilst rebuilding their server we moved them onto a temporary one. During the course of all this, ExMerge was used due to Windows being so broken that none of the backup software could run. As a number of the user mailboxes were way over 2GB, we had to do date ranges of a few months at a time to avoid ExMerge's 2GB limit. We went back as far as 2006, as the files produced by ExMerge seemed empty that far back. Unfortunately, one of the users has reported that around 2 3rds of their contacts are missing, and that pre-2006 sounds about right for the missing items. Is there any way I can mount the old EDB file into Exchange, or otherwise read their contacts into a usable format? The server is running Windows Server 2003 SBS R2 (SP2), and Exchance 2003 (SP2, I think).

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• Installed Windows 8 Upgrade AFTER Formatting HD - any way to activate?

  - by Brandon Vogel

  I had an XP system - formatted the HD then ran Windows 8 Upgrade install. Install was fine. It cannot activate and gives me the 'this is an upgrade' error. Is there ANY way to fix this (MS Support call or something?) before I scrap the entire Windows 8 install, Reinstall XP, then upgrade to Windows 8 the proper way? I hate to waste the day's worth of config-the-new-os time if not absolutely necessary. Error was the 0XC004F061 from Windows 8.

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• MBP becomes very hot after using Xcode

  - by Globalhawk

  Hardware: MBP early 2011 version OS: Mountain lion App: Xcode 4.5.2 Problem: Every time when I start Xcode, 2 or 3 processes called "git" start running. But when I quit Xcode the "git" process won't quit and are still using a lot of CPU. Then the computer becomes quite hot and the battery gets drained very quickly. If I manually kill these processes the problem is gone. I tried to reinstall Xcode several times but the problem comes back every time. It drives me crazy. Any help will be appreciated!

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