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• Why Are Dial-up Modems so Noisy?

  - by Jason Fitzpatrick

  Throughout the 1990s the majority of internet users began their session with the noisy handshake of a dial-up modem, but what exactly was all that electronic chatter about? Read on as we investigate one of the more iconic sounds of the burgeoning Internet age. Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-drive grouping of Q&A web sites. While dial-up modem use might be down from the nearly 100% market saturation in the 1990s to only 10% of current US internet users, the sound of a dial-up modem connecting lives on in the memories of geeks everywhere. This week we’re taking a look at the technology behind the noisy process and what exactly was going on when you dialed in for your internet session. Why Enabling “Do Not Track” Doesn’t Stop You From Being Tracked HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference

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• Cannot boot Ubuntu 12.04 on Lenovo V570 fresh install

  - by Jonathan

  I just did a fresh install of Kubuntu 64 bit 12.04 (from the DVD) to a Lenovo V570 laptop. I did a dual boot install with Windows 7. I used the boot layout leftover from Linux Mint 12 (which was working). The installation finished with what seemed to be a success. However, when rebooting, I get this error: GRUB: “invalid arch independent ELF magic” after install on SSD Then I did grub-install and update-grub (I didn't install grub-efi, so maybe this is the problem?) Then I got "unknown filesystem error" at the grub prompt. Desperately, I gave /boot the bootable flag. Then on a reboot,... I got some strange screen with the letters PXE. It flashed momentarily, too fast to read, and then the computer jumped to a screen which asked me from which drive was the boot desired to be. As of now, I have no idea what I am doing.

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• Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

  - by ultan o'broin

  Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments.  Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience.  3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way,  with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be  unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content?  Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners.  8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ... 

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• Why is using C++ libraries so complicated?

  - by Pius

  First of all, I want to note I love C++ and I'm one of those people who thinks it is easier to code in C++ than Java. Except for one tiny thing: libraries. In Java you can simply add some jar to the build path and you're done. In C++ you usually have to set multiple paths for the header files and the library itself. In some cases, you even have to use special build flags. I have mainly used Visual Studio, Code Blocks and no IDE at all. All 3 options do not differ much when talking about using external libraries. I wonder why was there made no simpler alternative for this? Like having a special .zip file that has everything you need in one place so the IDE can do all the work for you setting up the build flags. Is there any technical barrier for this?

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• Phones, Nokia, Microsoft and More

  - by Bill Evjen

  The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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• How do I limit the size of my syslog?

  - by Wayne Werner

  I've got my mom's computer running Ubuntu 12.04 LTS. It's been working just fine but all of the sudden syslog has been filling up. And by filling up I mean I just deleted a /var/log/syslog that was 400GB in size. Yes - Gigabytes. While I'm sure there was some useful information in there, I'm not sure that 400GB is any kind of information to sift through. And what's really amazing about it is that it happened within a period of 8 hours - I had ran df around noon, and between then and now her drive filled up 30% (from just under 70% to 100%). What could be causing this and how could I fix it?`

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Ubuntu does not work with Nvidia drivers, gives random squares after logging in

  - by jimbo

  I tried installing both with wubi and by booting from a usb drive. After I tried both it was the same. Ubuntu tried to login, but after a while, a weird pattern with squarely shapes appeared. At one point, after using recovery mode and then the low graphics one (i don't remember how it was called exactly) i managed to get in. It still didn't display at correct resolution, and the mouse was invisible at times. However, after rebooting once, because i tried downloading the nvidia drivers, i didn't manage to get in again, so i have the same problem... I have no idea what to try to become unstuck. The main problem is that after the login, ubuntu crashes, with a screen full of randomly coloured squares. Should I just give up?

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• (Xubuntu) no touchpad or mouse on Aspire One D270

  - by Sman789

  I installed Xubuntu 12.10 on an Aspire One D270 using a Live USB. Initially, the live USB wouldn't boot, but by running sudo apt-get dist-upgrade on it (on a different machine), I upgraded the kernel and it now works perfectly. However, after installing Xubuntu from the stick onto the D270, neither the touchpad nor an external mouse works. If I use the keyboard to navigate to the mouse settings, the 'device' setting is greyed out. I don't see why the mouse should work perfectly when running from the live USB but not once installed to the machine...? Thanks for any help.

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• Online Launch of 3 new Telerik products JustMock, TeamPulse and WebUI Test Studio

  As you probably already know we have introduced 3 new products in the last 10 days, two of them at DevConnections in Las Vegas alone. If you didnt get a chance to attend DevConnections, we have organized an online launch so you get to see our new products first hand. Here is the schedule: Introduction to Telerik JustMock Tuesday, April 20 @11am ET Join the online launch of JustMock - a new developer productivity tool from Telerik designed to make it easy to create unit tests. In this webinar you will find out what is in the current release and learn about JustMocks future. JustMock cuts your development time and helps you create better unit tests without requiring you to change your code. It allows you to perform fast and controlled tests that are independent of external dependencies like databases, web services, or proprietary code. With JustMock, there are ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Mobile Identity Management at SuperValu

  - by Tanu Sood

  While organizations are fast embracing BYOD (Bring Your Own Device) culture to attract and retain best talent, improve productivity, bring agility and drive down costs, SuperValu coined their own term (and trend): TYDH – Take Your Device Home. Yes, SuperValu, a Minn based, 18,000 employees strong, food retailer handed out 2,200 iPads to store directors at locations across the country. The motivation behind this reverse trend? Phillip Black, Director of Identity & Access Management at SuperValu, shared the reasoning behind this trend in his talk at last week’s Oracle OpenWorld 2012. "It gives them productivity tools to better manage their store," says Black. Intrigued? Find out more in this recently published news article. And learn more about Oracle Identity Management 11gR2 mobile- and social- ready sign-on features today. Additional Resources: Press Release: Oracle announces Identity Management 11g Release 2 On-Demand webcast: Identity Management 11gR2 Launch Oracle Magazine: Security on the Move Website: Oracle Identity Management Blog Post: Mobile and Social Sign-on with Oracle Access Management

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• GPT Not mounting using "normal" GPT mounting techniques 12.04

  - by Roy Markham

  I've got two 2TB drivess: one MBR and the other GPT. sudo blckid /dev/sdb1 returns a blank. gdisk shows: Partition table scan: MBR: protective BSD: not present APM: not present GPT: present Found valid GPT with protective MBR; using GPT. Warning! Secondary partition table overlaps the last partition by 1970 blocks! You will need to delete this partition or resize it in another utility. Disk /dev/sdb: 3907027055 sectors, 1.8 TiB Logical sector size: 512 bytes Disk identifier (GUID): 38A1113D-B5E9-4B69-ABFF-ACB27AFB3DDD Partition table holds up to 128 entries First usable sector is 34, last usable sector is 3907027021 Partitions will be aligned on 8-sector boundaries Total free space is 2014 sectors (1007.0 KiB) Number Start (sector) End (sector) Size Code Name 1 34 262177 128.0 MiB 0C01 Microsoft reserved part 2 264192 3907028991 1.8 TiB 0700 Basic data partition mounting via fstab or -t gives same error when using NTFS or NTFS-3g "NTFS signature is missing" GParted says one partition is overwriting another, yet windows shows no errors at all. The drive is also mounted easily via MacOs (triple boot)

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• no such partition, grub rescue

  - by David

  I am currently dual booting Win7 and Ubuntu. I created a new partition, on my c drive, to install windows 8 on (i did not want to do the upgrade). I inserted the windows 8 cd and restarted my computer. no such partition/ grub rescue is all that comes up now. I loaded ubuntu from disk and did boot-repair. It did not solve my problem but I got the following output Please let me know if anyone can fix this. I am lost.

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• Error installation of Ubuntu 12.04 LTS

  - by garu

  Attempting a new installation of Ubuntu 12.04 LTS on what was a dual boot Windows 7 and Ubuntu 12.04 LTS laptop ( Sony intel i3 core 64 bit with 500GB HDD). I followed the following procedure Install Ubuntu • has at least 4.4 GB available, is connected to the internet, download updates while installing and install this third-party are all ticked this time • I chose the Erase disk and install Ubuntu option ( since I want to have only Ubuntu 12.04 LTS operating system in my disk) Now shows The entire disk will be used • 501GB free disk I clicked the install now button. All data copied to the hard drive ( it was copied OK), askes for location, keyboared layout, and who are you. Started to install the Ubuntu 12.04 operating system. After some minutes, I got a report Installation failed, the installer encountered an unrecoverable error. A desktop session will now be run so that you may investigate the problem or try installing again. So, Please give me simple advice on how to proceed. Thank you

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• What is the need for 'discoverability' in a REST API when the clients are not advanced enough to make use of it anyway?

  - by aditya menon

  The various talks I have watched and tutorials I scanned on REST seem to stress something called 'discoverability'. To my limited understanding, the term seems to mean that a client should be able to go to http://URL - and automatically get a list of things it can do. What I am having trouble understanding - is that 'software clients' are not human beings. They are just programs that do not have the intuitive knowledge to understand what exactly to do with the links provided. Only people can go to a website and make sense of the text and links presented and act on it. So what is the point of discoverability, when the client code that accesses such discoverable URLs cannot actually do anything with it, unless the human developer of the client actually experiments with the resources presented? This looks like the exact same thing as defining the set of available functions in a Documentation manual, just from a different direction and actually involving more work for the developer. Why is this second approach of pre-defining what can be done in a document external to the actual REST resources, considered inferior?

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• ASP.NET MVC 2 Released!

  Its that time of year again when the sakura (cherry blossoms) bloom and allergies kick into high gear. When the drive home is no longer shrouded in darkness and when the ASP.NET team releases Software! Earlier today we released the RTM of ASP.NET MVC 2 for Visual Studio 2008 SP1. See Scott Guthries announcement about it. For download and install options, visit the ASP.NET MVC Download Page. Here are a few helpful resources to help you learn more about this release. Whats New in ASP.NET MVC...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Install a Wii Game Loader for Easy Backups and Fast Load Times

  - by Jason Fitzpatrick

  We’ve shown you how to hack your Wii for homebrew software and DVD playback as well as how to safeguard and supercharge your Wii. Now we’re taking a peek at Wii game loaders so you can backup and play your Wii games from an external HDD. Latest Features How-To Geek ETC HTG Projects: How to Create Your Own Custom Papercraft Toy How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk What is Camera Raw, and Why Would a Professional Prefer it to JPG? The How-To Geek Guide to Audio Editing: The Basics How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 Lord of the Rings Movie Parody Double Feature [Video] Turn a Webpage into an Asteroids-Styled Shooting Game in Opera Dolphin Browser Mini Leaves Beta; Sports New GUI, Easy Bookmarking, and More Updated Google Goggles Scans Faster; Solves Sudoku Puzzles Snowy Castle Retreat in the Mountains Wallpaper Fix TV Show Sorting Issues on iOS Devices

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• What should be included in risk management section of software's architecture documentation?

  - by Limbo Exile

  I am going to develop a Java application (a Spring Web application that will be used to extract data from various data sources) and I want to include risk management of the software in the architecture documentation. By risk management (I am not sure if this is the right name) I mean documenting possibilities of what can go wrong with the software and what to do in those cases. At first I tried to draft some lists, including things like database performance decrease, change of external components that the software interacts with, security breaches etc. But as I am not an experienced developer I cannot rely on those drafts, I don't think they are exhaustive. I searched web hoping to find something similar to the Joel Test or to find any other resource that will cite the most popular causes of problems that should be included and analyzed in risk management documentation, but I haven't found much. Finally, my question is: What should be included in risk management section of software's architecture documentation?

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• Opening an XML in Unity3D when the game is built

  - by N0xus

  At the moment, my game can open up an XML file inside the editor when I run it. In my XMLReader.cs I'm loading in my file like so: _xmlDocument.Load(Application.dataPath + "\\HV_Settings\\Settings.xml"); This class also deals with what the XML should do once it has been read in. However, when I build the game and run the exe, this file isn't called. I know that I can store this file in the C drive, but I want to keep everything in one place so when I start to release what I'm working on, the user doesn't need to do anything. Am I doing something silly which is causing the XML not to be read?

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• Clonezilla failing as soon as image copying begins

  - by mmr

  I have been trying unsuccessfully to create an image of an Ubuntu 10.04 laptop system. As soon as the copying itself starts, the entire system crashes to a black screen. I suspect that the problem is overheating, and that's why I put an ice pack under the machine. That seems to have helped a bit, but it's still not getting through the copying process. Is there any other possible explanation for dying to a black screen like this? I'm just not relishing the task of removing the hard drive, mounting it elsewhere, and then doing a backup that way.

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• Use adapter pattern for coupled classes

  - by kaiseroskilo

  I need (for unit testing purposes) to create adapters for external library classes.ExchangeService and ContactsFolder are Microsoft's implementations in its' EWS library. So I created my adapters that implement my interfaces, but it seems that contactsFolder has a dependency for ExchangeService in its' constructor. The problem is that I cannot instantiate ContactsFolderAdapter without somehow accessing the actual ExchangeService instance (I see only ExchangeServiceAdapter in scope). Is there a better pattern for this that retains the adapter classes? Or should I "infect" ExchangeServiceAdapter with some kind of GetActualObject method?

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• The Customer Experience Imperative: A Game Changer for Brands

  - by Jeri Kelley

  By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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• Understanding Photography Lighting with a Single Egg [Video]

  - by Jason Fitzpatrick

  In this informative video, veteran photographer Joe Edelman demonstrates the basics of photography lighting with a humble egg. An egg is an excellent shape for experimenting with and studying lighting because the curved surfaces provide a nice clean gradient to study how the light wraps and falls as you move around the light source. Check out the video above to see Edelman’s full demonstration of the humble egg as a photography teaching tool. [via DIY Photography] The Best Free Portable Apps for Your Flash Drive Toolkit How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC

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• Computer Networks UNISA - Chap 15 &ndash; Network Management

  - by MarkPearl

  After reading this section you should be able to Understand network management and the importance of documentation, baseline measurements, policies, and regulations to assess and maintain a network’s health. Manage a network’s performance using SNMP-based network management software, system and event logs, and traffic-shaping techniques Identify the reasons for and elements of an asset managements system Plan and follow regular hardware and software maintenance routines Fundamentals of Network Management Network management refers to the assessment, monitoring, and maintenance of all aspects of a network including checking for hardware faults, ensuring high QoS, maintaining records of network assets, etc. Scope of network management differs depending on the size and requirements of the network. All sub topics of network management share the goals of enhancing the efficiency and performance while preventing costly downtime or loss. Documentation The way documentation is stored may vary, but to adequately manage a network one should at least record the following… Physical topology (types of LAN and WAN topologies – ring, star, hybrid) Access method (does it use Ethernet 802.3, token ring, etc.) Protocols Devices (Switches, routers, etc) Operating Systems Applications Configurations (What version of operating system and config files for serve / client software) Baseline Measurements A baseline is a report of the network’s current state of operation. Baseline measurements might include the utilization rate for your network backbone, number of users logged on per day, etc. Baseline measurements allow you to compare future performance increases or decreases caused by network changes or events with past network performance. Obtaining baseline measurements is the only way to know for certain whether a pattern of usage has changed, or whether a network upgrade has made a difference. There are various tools available for measuring baseline performance on a network. Policies, Procedures, and Regulations Following rules helps limit chaos, confusion, and possibly downtime. The following policies and procedures and regulations make for sound network management. Media installations and management (includes designing physical layout of cable, etc.) Network addressing policies (includes choosing and applying a an addressing scheme) Resource sharing and naming conventions (includes rules for logon ID’s) Security related policies Troubleshooting procedures Backup and disaster recovery procedures In addition to internal policies, a network manager must consider external regulatory rules. Fault and Performance Management After documenting every aspect of your network and following policies and best practices, you are ready to asses you networks status on an on going basis. This process includes both performance management and fault management. Network Management Software To accomplish both fault and performance management, organizations often use enterprise-wide network management software. There various software packages that do this, each collect data from multiple networked devices at regular intervals, in a process called polling. Each managed device runs a network management agent. So as not to affect the performance of a device while collecting information, agents do not demand significant processing resources. The definition of a managed devices and their data are collected in a MIB (Management Information Base). Agents communicate information about managed devices via any of several application layer protocols. On modern networks most agents use SNMP which is part of the TCP/IP suite and typically runs over UDP on port 161. Because of the flexibility and sophisticated network management applications are a challenge to configure and fine-tune. One needs to be careful to only collect relevant information and not cause performance issues (i.e. pinging a device every 5 seconds can be a problem with thousands of devices). MRTG (Multi Router Traffic Grapher) is a simple command line utility that uses SNMP to poll devices and collects data in a log file. MRTG can be used with Windows, UNIX and Linux. System and Event Logs Virtually every condition recognized by an operating system can be recorded. This is typically done using event logs. In Windows there is a GUI event log viewer. Similar information is recorded in UNIX and Linux in a system log. Much of the information collected in event logs and syslog files does not point to a problem, even if it is marked with a warning so it is important to filter your logs appropriately to reduce the noise. Traffic Shaping When a network must handle high volumes of network traffic, users benefit from performance management technique called traffic shaping. Traffic shaping involves manipulating certain characteristics of packets, data streams, or connections to manage the type and amount of traffic traversing a network or interface at any moment. Its goals are to assure timely delivery of the most important traffic while offering the best possible performance for all users. Several types of traffic prioritization exist including prioritizing traffic according to any of the following characteristics… Protocol IP address User group DiffServr VLAN tag in a Data Link layer frame Service or application Caching In addition to traffic shaping, a network or host might use caching to improve performance. Caching is the local storage of frequently needed files that would otherwise be obtained from an external source. By keeping files close to the requester, caching allows the user to access those files quickly. The most common type of caching is Web caching, in which Web pages are stored locally. To an ISP, caching is much more than just convenience. It prevents a significant volume of WAN traffic, thus improving performance and saving money. Asset Management Another key component in managing networks is identifying and tracking its hardware. This is called asset management. The first step to asset management is to take an inventory of each node on the network. You will also want to keep records of every piece of software purchased by your organization. Asset management simplifies maintaining and upgrading the network chiefly because you know what the system includes. In addition, asset management provides network administrators with information about the costs and benefits of certain types of hardware or software. Change Management Networks are always in a stage of flux with various aspects including… Software changes and patches Client Upgrades Shared Application Upgrades NOS Upgrades Hardware and Physical Plant Changes Cabling Upgrades Backbone Upgrades For a detailed explanation on each of these read the textbook (Page 750 – 761)

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• Touchpad not working on HP DV4 notebook

  - by Blaze

  the touchpad doesn't respond at all. i had to use an external usb mouse even to install ubuntu. I dont know the name of the manufacturer too. i am a newbie to ubuntu. i checked many related answers but they didnt help some are: sudo rmmod psmouse sudo modprobe psmouse proto=imps i used deconf editor_ in that it shows that touchpad is enabled but nothing haapens. i tried changing the setting 'disable while typing' that didn't work either. please help me. i really want to use ubuntu as i find it really good but without touchpad it would be pointless. literally.

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