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• dynamics CRM performance question

  - by tomo

  Hello Dynamics CRM gurus :) My boss asked me to do a research on available CMSes on market because cms we are using currently is rather a mess. For me as a .NET developer it would be great to choose and implement Dynamics CRM because of extensibility and perfect integration with .NET environment and well-known tools. All marketing blahbla sounds great but I'd like to know about common DISADVANTAGES, ISSUES concerning this system. The most important is how it is performing in a company with about 150 concurrent and very active users. I heard that is't really slow comparing to competitors system. Thanks in advance Best regards, Tomasz.

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• Booting Ubuntu Failure : error: attempt to read or write outside of disk 'hd0'

  - by never4getthis

  I have installed ubuntu 12.10 in a WD external harddrive (320GB). This is a complete installation, not live USB. When I plug it in my HP desktop I go to the BIOS settings and boot off the harddrive, everything work perfectly -as it should. Now this works on everysingle computer and laptop in my house (all HP) -except for ONE. My HP ProBook 4530s. When I select to boot of the USB I get the Message: error: attempt to read or write outside of disk 'hd0' Now, I have removed the hdd from my laptop and the external drive is the ONLY drive plugged in. Bellow is a picture of the screen. After the message I navigate to ls / (as shown below): After here I try to acces other folders under ls /, for example, I try to go to ls /boot to get to the grub folder. Then I get the same message as before: as shown by the image below: The only folders I can access without getting the message again are /home, /run and /usr. So how do I: Boot Ubuntu from GRUB2 (this screen) manually Set to automatically boot Ubuntu If possible an explanation for this problem Thanks!

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• UEFI Boot Failure - Hang after Printing USB Information

  - by James

  I'm experiencing a really weird boot problem. With both 12.10 and 12.04LTS, the vast majority of kernels (and initrds) that I've tried boot, but hang immediately after printing out information about USB devices. This isn't exactly a full "hang" so to speak, as if I plug in a flash drive, I see information and a /dev/sd* entry printed to the screen. Post/pre-init scripts are not run, there is no handoff, nor busybox or VT prompt. Virtual terminals can't be changed (with Ctrl-Alt-Fx). For what I can see, init may have not been executed yet. With certain kernel and OS combinations however, (specifically 3.2.0-29), I get a full boot and am able to use the OS as if there is no problem. After 3.2.0-29, I've been hard pressed to find a kernel that works. Any idea what's happening or how to fix this? Or even a road to take? I've exhausted the first five pages of Google for every search term I can think of. This is a Lenovo Z580 (i5-3210M) with Phoenix SecureCore Tiano firmware, if that helps any.

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• Grub failure after cat removed USB drive

  - by user76270

  I had a perfectly working Ubuntu Server system with U12.4 and Server installed and was setting up the mail system. When I was absent from my computer room my cat (furry type) apparently got to play with a USB dongle on an extension cable and removed it. The system went berserk and now will not boot. I ran Ubuntu 12.4 on the install disk and the directory structure and every thing appears to still be on the drives. How do I recover the GRUB boot section without the system repartitioning everything and wiping everything else? Please I am a total newb when it comes to Linux errors and fixing them.

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• Fusion CRM Data Integration and Migration from Conemis (D)

  - by Richard Lefebvre

  Conemis Data Integration Tools edited for Oracle Fusion CRM offers easy-to-use and pre-configured tools for data integration, data quality, and migration of data from Oracle CRM on Demand and third-party applications to Oracle Fusion CRM Conemis solution includes: Pressure Fueling of data for Fusion CRM Migration covered from legacy to Fusion CRM Data Quality in migration and integration Intuitive Data Housekeeping for IT and Sales Backups of Fusion CRM environments Conemis's solution benefits include Fusion CRM integrated out-of-the-box, connection to other applications, ready-made data mapping, instant availability without installation, fully configurable, shared use in integration expert groups, one GUI for several environments/pods, reduced costs & risks in migration projects, etc. Conemis AG, a German-based data integration company founded in 2009, offers Software and services solution and expertize for Oracle CRM products's data migration and integration. For more details, please contact Dr. Daniel Rolli ([email protected]) www.conemis.com.

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• Ubuntu install and boot failure 11.10

  - by Robert Moody

  I installed Ubuntu 11.10 on my machine alongside Vista, and upgraded to 12.4. I decided I liked 11.10 better, so I tried to install that again as my only OS, except I increased the size of the swap file partition to 2 gigs. It boots up fine off the CD, but when I install, it gives me a non-specific error, and returns me to the desktop. When attempting to boot off the hard drive, I get a black screen with a blinking underscore that starts in the corner, drops a couple spaces, and stays there. I managed to install 9.04, and am currently using that. The computer is a little outdated, but was fired up for the very first time last week, so the hard drive is in new condition and the CD rom drive is fine too. Running a 3GHzX2 processor. I ran a memory test, which came back fine, and being new to the linux environment, I've been scratching my head for the last couple days. How can I fix this?

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• Failure to boot after suspending

  - by kosmonavt

  I have two issues with Ubuntu 12.04 (upgraded from 11.04, 11.10) on my ASUS K52De laptop. First issue: Booting fails, if it follows a suspension, then a wake-up and finally a shut down. If I realize this sequence, then, during the boot I see the Asus logo and after that I see only a blinking cursor instead of grub2. Then I have to recover grub2. Second issue: Sometimes, my laptop doesn't shut down. It freezes on the Ubuntu logo and I must turn it down with power buttom. Thank you.

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• Boot Failure: No default or UI configuration directive found Normal install on laptop [closed]

  - by user79920

  I have had Ubuntu on my laptop for quite a while, it's just a standard install, no partitioning off, no wierdness of any other sort, just ubuntu. Today my computer started to lag really bad so I tried to restart it, but after bios loaded I just got an error that said "ERROR: No configuration file found No DEFAULT or UI configuration directive found!" After that it had "boot:" and a cursor, like it expects me to type something. Once again, this is just a normal install on my hard drive, not a VM or booting from USB. It's Ubuntu 12.04 on a Sony Vaio VGN-SZ240P Any help is appreciated!

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• CRM: New Rollup Patches Released

  - by LuciaC

  See the table below for new rollup patches released for CRM family products. Product  Patch Number Reference Service Patch 17467506:R12.CS.B12.1.3:BUG FIXES FOR CS: OCTOBER'13 RUP PATCH n/a iStore Patch 16509570:R12.IBE.B- ORACLE ISTORE 12.1.3+ ROLLUP 1 Doc ID 1560963.1 Lease and Finance Management Patch 17485497:R12.OKL.B - OLFM : 1213 RUP3 DELTA 15 n/a For Trade Management and Price Protection the following Information Centers list the latest recommended patches and recently released patches: Critical, Recommended and Latest Patches for Oracle Trade Management (Doc ID 1569791.2) Critical, Recommended and Latest Patches for Oracle Price Protection (Doc ID 1305110.2)

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• SQL Server Agent was not running on Server Dynamics CRM 2013

  - by No1_Melman

  I'm trying to install Dynamics CRM 2013 on a server. This server is on a VM. There are several other VMs, an ADDS & DNS, a MSSQL and a WebServer VM. Each server is a Windows Server 2012 R2. The SQL Server is 2012 Enterprise. Each VM is part of the main Domain, set by the ADDS & DNS. NSLookup confirms I can see the computer at the right IP address. Each separate VM has its own static IP, the DNS is set to the ADDS & DNS. I use the domain administrator to log into all the servers, and make the that domain administrator a local administrator. I've set up all the domain users for the CRM and gave them appropriate permissions, I have also added the accounts to the appropriate places, such that the CRM Deployment user is in the SQL security. The SQL Agent is running. SQL server configuration manager has SQL server network configuration TCP/IP enabled to allow remote connections. The SQL server has the domain user as a administrator, which is the same user being used to install the CRM. In the CRM setup i point to the [Servername]\[Instance] and I have also tried just the [Servername]. to make this easier I called the server MSSQL and left the instance name to the default. I even install the MSSQL instance as the domain administrator. CRM can find the ReportServer url. I have enable all the ports required, including: 135, 1433, 1434, 2382, 2383, 4022. 1434 UDP. I feel like I have absolutely done everything, I have google many times and tried all the different methods, and for the life of me I cant seem to get the CRM setup to find the SQL server agent. It passes everything else perfectly fine. I can even ping the MSSQL server. What is the problem, why does the CRM still keep giving the error: SQLSERVERAGENT (SQLSERVERAGENT) service is not running on the server MSSQL On the MSSQL server, the name of the sql server agent service is: SQL Server Agent (MSSQLSERVER)

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• CRM Webcast: Territory Setup and Manage Matching Attributes

  - by LuciaC

  Subject:  Territory Setup and Manage Matching Attributes Date: July 9, 2013 at 1pm ET, 12pm CT, 11am MT, 10am PT, 6pm, BST (London, GMT+01:00), 10:30 pm IST (Mumbai, GMT+05:30)Territories are used in a number of different EBS CRM applications, including Sales, Field Service and Service Contracts.  If you want to know more about how territories work and how to set them up, join our experts in this webcast.  The webcast will a demonstrate a high level setup for one of the Sales products and examples of how other applications use the Territory Manager. Topics will include: Enabling Matching Attributes Custom Matching Attributes Examples for Account, Leads, Quote, Proposals, Opportunities in the Sales product. Running Concurrent Requests Details & Registration: Doc ID 1544622.1

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• Would You Like It In Green?

  - by steve.diamond

  OK, so admittedly, this is already a TIRED and HACKNEYED term, but it applies here, so please endure the following. If you would like it in green, then yes, "We have an app for that!" In the soon-to-be-introduced next release of Oracle CRM On Demand, organizations gain unprecedented flexibility in their ability to optimize the look and feel of the Oracle CRM On Demand user interface. So if you want it in green, you can have it in green. And on this topic, I must say...our product development team seems to be taking unabashed pleasure in displaying this new color flexibility. Their demos are increasingly displaying a color palette that would make Martha Stewart hurl. And when I offer any feedback in my typically "direct" manner, they respond with, "Well Diamond, we can't show red or blue now, can we? It would just look like...everything else!" Yeah....but....but...I'm wearing a white shirt today, just like the white shirt I wore yesterday. And my wife has a fondness for "Shabby Chic," which is an interior design style deploying mostly white backdrops. Therefore, I guess I'm not the best one to critique. In all seriousness, although we'll be profiling far meatier features in the next release of Oracle CRM On Demand, this is important for organizations that want to match the look and feel of their CRM application to their corporate branding standards. Oh, and Happy St. Patrick's Day.

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• Database Changes in CRM 4.0

  - by Iain

  Hi, I have been told, roumerred, but can't find any documented evidence that it will invalidates your support contract with Microsoft Dynamics CRM 4.0 if you modify the database by scripting data into the database manually using TSQL. Can anyone help with a link or confirmation that this is true. Thanks in Advance Iain

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• Installing MS CRM IFD does not update registry and database

  - by www.sudeep.

  When I am trying to install the IFD tool on an on-premise CRM installation it is not updating the registry and the database. Should the user doing the installation have some special permissions.

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• Windows detected a hard disk failure* - what should I do?

  - by bart

  I'm using Windows 7 x64 Ultimate, I'm getting windows error popups like this one for about 3 days, multiple times a day: This Samsung SpinPoint F3 HD502HJ 500 GB is about 2 years old and I already checked it with Samsung ES Tool 3.0, did all the scans (took hours) and everything is fine! I have no malware, viruses and this started to happen after I have had some electrcity issues at my house (multiple power surges / overvolatege during the night, PC was connected, but turned off), any ideas? What other test should I perform? I believe the disk could be damaged, but then diagnostic tools should prove this, right? *in fact "Windows detected hard disk problem" but I was unable to put word "problem" within the title as well.

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• Why won't my styles show in a Dynamics CRM 4 IFRAME?

  - by Dan Crowther

  I have created a web page (ASP.NET) that includes a stylesheet to mimic Dynamics CRM styles. This is to be used in a CRM IFRAME (within a form). The stylesheet is referenced as follows: <head id="Head1" runat="server"> <link href="Styles.css" rel="stylesheet" type="text/css" /> </head> When I load the page in Visual Studio, all is well. When I load it in CRM, none of the styles are shown and no images are displayed. If I browse directly to the image, I get a 404 error. However, the pages function correctly. I have set read permissions for "Everyone" on the server to see if that was causing a problem but it didn't help. I also tried putting a plain HTML page in the folder and that won't load either - again a 404. The page is installed in the ISV folder ..../isv/MyProject. Can anyone help? EDIT This is on a multi-tenancy system. On my test company (testcompany) if I browse to http://crm/testcompany/isv/MyProject/MyPage.aspx, the page is loaded (without styles and images). If I browse to http://crm/testcompany/isv/MyProject/TestImage.gif, the image is not shown. If I browse to http://crm/isv/MyProject/TestImage.gif, the image is shown. Does this suggest a problem with the server setup and the way CRM messes around with virtual directories?

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• Oracle Extends Life Sciences Edition in New Release

  - by charles.knapp

  By Chris Kanaracus, IDG News Service Oracle (ORCL) announced the 17th version of its on-demand CRM (customer relationship management) application Wednesday and made a fresh push into pharmaceutical sales with a Life Sciences edition of the software. New features in CRM on Demand Release 17 include tools for managing sales pipelines and performing forecasts of future business; a redesigned user interface; and added language support. But one CRM industry observer flagged the Life Sciences product as a particular point of interest. Read the full article here.

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• Complex knowledge management system with CRM..written internally

  - by JonH

  We've all heard of salesforce and sugarcrm and the likes of systems like this. Unfortunately at my workplace we have been asked to write a similiar system (rather then license or purchase). Basically the database is fairly large. Think of modules such as: Corporate groups, customers, programs, projects, sub projects, and issue management. In simple terms a corporate group has one to many customers. A program has one or more projects. A project has one or more sub projects. And an issue can be created on many sub projects. Of course the system is a bit more complex but instead of listing every single module I think its best to keep it simple. In any event, the system in its current state has only two resources to be working on it (basically we have to do it all: CSS, database, jquery, asp.net and C#). We've started off well by defining the UI master and footer pages that way we can reuse those across all of our pages. Now comes the hard part. The system will have about 4k end users with say 5-10% being concurrent users. We are wondering if it makes sense to cache our database data (For say 5-10 minutes) rather then continously hit our database. The reason being is some of these pages may have 5-10 search filters associated with the page. Imagine every time a selection is made from a search box how many database hits. Also some of these search fields cascade so selecting for instance an initial drop down may cascade several drop down boxes under them. Is it wrong to cache because I am not finding too many articles on whether it is a good idea or not. Remember the system is similiar to say a CRM system where we manage our various customers, projects, sub projects, issues, etc.

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• Add onchange event to a "locked" field in Dynamics CRM 4

  - by Evgeny

  I'm customising Dynamics CRM 4 and would like to modify the Form for the Case entity to add some JavaScript to the onchange event for the Knowledge Base Article lookup field (kbarticleid_ledit). However, when I click Change Properties for that field I get an error message: This field belongs to a locked section and cannot have its properties modified. How can I get around this and edit it? Is there a workaround similar to customizing the Article view? Or can I hack the DB somehow to "unlock" that field?

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• CRM plugin to execute when opportunity is reopened

  - by splatto

  I need to write a plugin for Dynamics CRM 4.0 that executes when a closed opportunity is reopened in order to change the salesstagecode. My questions are: When I register a new step to the plugin, what attribute(s) should I filter on? What property on the entity should I check the value of? and What should I look for the value of this entity to be so I can determine if the plugin execution should continue? I've typically written asynchronous workflows and my experience writing plugins is still developing, so I'd appreciate any help and clarification that can be offered. Please see below the plugin skeleton I've written public void Execute(IPluginExecutionContext context) { if (context.InputParameters.Properties.Contains("Target") && context.InputParameters.Properties["Target"] is DynamicEntity) { ICrmService service = context.CreateCrmService(false); DynamicEntity entity = (DynamicEntity)context.InputParameters.Properties["Target"]; if (entity.Name == EntityName.opportunity.ToString()) { if (entity.Properties.Contains(/*What Property Should I Check Here?*/)) { //And what value should I be looking for in that property? } } } }

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• Customise a control in dynamics crm

  - by webturner

  I've written code that can make a phone dial a number from a function call, that's done and dusted. What I would like to achieve is adding a Dial button to each phone number field on the forms in Dynamics CRM. Eventually this could also create a new phone record fill in the basic details and show it to the user to enter notes and an outcome for the phone call, and perhaps some other workflow bits to schedule the next call. Can I put a custom control on a standard form in place of the standard control. I'm assuming it would have to be an IFrame to an asp.net page, that pulls in the record id, and the field name, looks up the number to show in a text box, and passes the number to the DialNumber function. Hey presto... I assume its not going to be that easy... Has anyone tried this before, what's the process, what are the gotchas?

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• Change value before sending an email in Microsoft Dynamic CRM

  - by jk

  Hi I have created one Email Template in Dynamic CRM 4. The template look like as following Dear {!User:Full Name} you received one assignment. output of the email as following Dear John Smith you received one assignment. now I need to change the value as just John. we do not have attribute like first name and last name. but when we send an email it only take first word of the string. Can anybody please tell me how can i achieve this functionality Without writing any workflow or plug ins? Thanks

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• Retrieving a single Guid in CRM 4.0

  - by user1746560

  I'm new to CRM (version 4.0) and i'm trying to return a 'yearid' guide based on a given year (which is also stored in the entity).So far i've got: public static Guid GetYearID(string yearName) { ICrmService service = CrmServiceFactory.GetCrmService(); // Create the query object. QueryExpression query = new QueryExpression("year"); ColumnSet columns = new ColumnSet(); columns.AddColumn("yearid"); query.ColumnSet = columns; FilterExpression filter = new FilterExpression(); filter.FilterOperator = LogicalOperator.And; filter.AddCondition(new ConditionExpression { AttributeName = "yearName", Operator = ConditionOperator.Equal, Values = new object[] { yearName} }); query.Criteria = filter; } But my questions are: A) What code do in addition to this to actually store the Guid? B) Is using a QueryExpression the most efficient way to do this?

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• Dynamics CRM 2011 - WCF error

  - by bigtv

  I am trying to get to grips with MS Dynamics CRM 2011. I have have the beta installed on a VM and things look pretty good - some great new features etc. However I am getting an exception when trying to connect to the new XRMServices (updated 2011 WCF web services) Exception: System.ServiceModel.ServiceActivationException: The service '/organame/XRMServices/2011/Organization.svc' cannot be activated due to an exception during compilation. The exception message is: 'System.ServiceModel.Description.UseRequestHeadersForMetadataAddressBehavior'. This collection only supports one instance of each type. Parameter name: item. ---> System.ArgumentException: The value could not be added to the collection, as the collection already contains an item of the same type: 'System.ServiceModel.Description.UseRequestHeadersForMetadataAddressBehavior'. This collection only supports one instance of each type. Parameter name: item The only reference to this exception I gave found suggests that it is caused by multiple bindings configured in IIS, which in my case I did have, but the problem persists even after removing them. Any suggestions would be appreciated.

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• MS CRM 4.0 Remove inactive account from another list

  - by Ekaterina

  Hi, I have the following problem, on which I can't seem to find an answer... I have a CRM 4.0 system and I want to achieve the following: When I have a contact/account that's inactive to remove it from another list, for example the Marketing list. So I already have everything, up to the removing part. I have a collection with the inactive accounts/contacts (The ID's(GUID)), I just need to remove somehow the member from the list. So there is a class RemoveMemberListRequest which looks like the correct one, the only problem is, somehow I can't get it to work. foreach (Guid currentMember in inactiveMembers) { RemoveMemberListRequest req = new RemoveMemberListRequest(); req.ListId = context.PrimaryEntityId; req.EntityId = currentMember ; RemoveMemberListResponse rmlResp = (RemoveMemberListResponse)crmService.Execute(req); } When It tries to Execute, the request it fails, with very generic error, that it was unable to execute the request. I am also not sure if that's the correct way of doing it... There is another class that seems to have a property that might be useful: QualifyMemberListRequest With property: OverrideorRemove But I don't really understand how this one works, and I couldn't find enough information. Anybody?

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