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  • How to access CRM 4.0 settings programmatically?

    - by Shaamaan
    Some of the plugins I wrote (re)calculate various prices, and I used Math.Round to keep results accurate with the default 2 digit setting in CRM. But I figured... what if a user decides to set his CRM to use a different precision? So, I need to access the CRM settings programmatically, so that my functions can work with whatever setting the user chooses. How would I go about accessing the General (and, possibly, other) CRM settings from my code?

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  • Business Units vs Teams in CRM 2011

    - by GuruJ
    I've been told a few times that Business Units in CRM 2011 are "tricky" and shouldn't be set up lightly since they have irreversible consequences for a CRM 2011 implementation. On the other hand, teams in CRM 2011 seem much more flexible in managing record security. For what reason would I still choose to set up Business Units in CRM 2011? What can I do with Business Units that I can't with Teams (and vice versa)?

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  • LINQ to SQL and missing Many to Many EntityRefs

    - by Rick Strahl
    Ran into an odd behavior today with a many to many mapping of one of my tables in LINQ to SQL. Many to many mappings aren’t transparent in LINQ to SQL and it maps the link table the same way the SQL schema has it when creating one. In other words LINQ to SQL isn’t smart about many to many mappings and just treats it like the 3 underlying tables that make up the many to many relationship. Iain Galloway has a nice blog entry about Many to Many relationships in LINQ to SQL. I can live with that – it’s not really difficult to deal with this arrangement once mapped, especially when reading data back. Writing is a little more difficult as you do have to insert into two entities for new records, but nothing that can’t be handled in a small business object method with a few lines of code. When I created a database I’ve been using to experiment around with various different OR/Ms recently I found that for some reason LINQ to SQL was completely failing to map even to the linking table. As it turns out there’s a good reason why it fails, can you spot it below? (read on :-}) Here is the original database layout: There’s an items table, a category table and a link table that holds only the foreign keys to the Items and Category tables for a typical M->M relationship. When these three tables are imported into the model the *look* correct – I do get the relationships added (after modifying the entity names to strip the prefix): The relationship looks perfectly fine, both in the designer as well as in the XML document: <Table Name="dbo.wws_Item_Categories" Member="ItemCategories"> <Type Name="ItemCategory"> <Column Name="ItemId" Type="System.Guid" DbType="uniqueidentifier NOT NULL" CanBeNull="false" /> <Column Name="CategoryId" Type="System.Guid" DbType="uniqueidentifier NOT NULL" CanBeNull="false" /> <Association Name="ItemCategory_Category" Member="Categories" ThisKey="CategoryId" OtherKey="Id" Type="Category" /> <Association Name="Item_ItemCategory" Member="Item" ThisKey="ItemId" OtherKey="Id" Type="Item" IsForeignKey="true" /> </Type> </Table> <Table Name="dbo.wws_Categories" Member="Categories"> <Type Name="Category"> <Column Name="Id" Type="System.Guid" DbType="UniqueIdentifier NOT NULL" IsPrimaryKey="true" IsDbGenerated="true" CanBeNull="false" /> <Column Name="ParentId" Type="System.Guid" DbType="UniqueIdentifier" CanBeNull="true" /> <Column Name="CategoryName" Type="System.String" DbType="NVarChar(150)" CanBeNull="true" /> <Column Name="CategoryDescription" Type="System.String" DbType="NVarChar(MAX)" CanBeNull="true" /> <Column Name="tstamp" AccessModifier="Internal" Type="System.Data.Linq.Binary" DbType="rowversion" CanBeNull="true" IsVersion="true" /> <Association Name="ItemCategory_Category" Member="ItemCategory" ThisKey="Id" OtherKey="CategoryId" Type="ItemCategory" IsForeignKey="true" /> </Type> </Table> However when looking at the code generated these navigation properties (also on Item) are completely missing: [global::System.Data.Linq.Mapping.TableAttribute(Name="dbo.wws_Item_Categories")] [global::System.Runtime.Serialization.DataContractAttribute()] public partial class ItemCategory : Westwind.BusinessFramework.EntityBase { private System.Guid _ItemId; private System.Guid _CategoryId; public ItemCategory() { } [global::System.Data.Linq.Mapping.ColumnAttribute(Storage="_ItemId", DbType="uniqueidentifier NOT NULL")] [global::System.Runtime.Serialization.DataMemberAttribute(Order=1)] public System.Guid ItemId { get { return this._ItemId; } set { if ((this._ItemId != value)) { this._ItemId = value; } } } [global::System.Data.Linq.Mapping.ColumnAttribute(Storage="_CategoryId", DbType="uniqueidentifier NOT NULL")] [global::System.Runtime.Serialization.DataMemberAttribute(Order=2)] public System.Guid CategoryId { get { return this._CategoryId; } set { if ((this._CategoryId != value)) { this._CategoryId = value; } } } } Notice that the Item and Category association properties which should be EntityRef properties are completely missing. They’re there in the model, but the generated code – not so much. So what’s the problem here? The problem – it appears – is that LINQ to SQL requires primary keys on all entities it tracks. In order to support tracking – even of the link table entity – the link table requires a primary key. Real obvious ain’t it, especially since the designer happily lets you import the table and even shows the relationship and implicitly the related properties. Adding an Id field as a Pk to the database and then importing results in this model layout: which properly generates the Item and Category properties into the link entity. It’s ironic that LINQ to SQL *requires* the PK in the middle – the Entity Framework requires that a link table have *only* the two foreign key fields in a table in order to recognize a many to many relation. EF actually handles the M->M relation directly without the intermediate link entity unlike LINQ to SQL. [updated from comments – 12/24/2009] Another approach is to set up both ItemId and CategoryId in the database which shows up in LINQ to SQL like this: This also work in creating the Category and Item fields in the ItemCategory entity. Ultimately this is probably the best approach as it also guarantees uniqueness of the keys and so helps in database integrity. It took me a while to figure out WTF was going on here – lulled by the designer to think that the properties should be when they were not. It’s actually a well documented feature of L2S that each entity in the model requires a Pk but of course that’s easy to miss when the model viewer shows it to you and even the underlying XML model shows the Associations properly. This is one of the issue with L2S of course – you have to play by its rules and once you hit one of those rules there’s no way around them – you’re stuck with what it requires which in this case meant changing the database.© Rick Strahl, West Wind Technologies, 2005-2010Posted in ADO.NET  LINQ  

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  • ??????????? ??????? ?? Oracle CRM On Demand ??? ????????? Oracle

    - by [email protected]
      ?????? ??? ?????????????? ????????? ORACLE! ?????????? ??????????? ??????? ?? ??????? ???????? ?? CRM On Demand ???? ???????? ? ????????? ?? 1-?? ?????????? ? ????? ?????????? 59$ + ???.   ??????????? ????????????? ??? ???????? ?? ???? ?? 12 ??????? ???? ???????? ???????????: ?? ????? ??? 2010 ???? ????????? - ???????????? ??????? ?????? ???????? ??????????? ????????-???????? Oracle ** ??????? ???? ?????????? 70$ + ??? ???????? ????? ?????????????? ?????: Oracle Partner Relationship Management On Demand, Oracle CRM On Demand ??? iPhone ?? ???? ?? $20+??? ? ????? ?? ????????????.

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  • Outer Join is not working in Linq Query: The method 'Join' cannot follow the method 'SelectMany' or is not supported

    - by Scorpion
    I am writing the Linq query as below: But on run its throwing the following error: The method 'Join' cannot follow the method 'SelectMany' or is not supported. Try writing the query in terms of supported methods or call the 'AsEnumerable' or 'ToList' method before calling unsupported methods. LINQ from a in AccountSet join sm in new_schoolMemberSet on a.AccountId equals sm.new_OrganisationId.Id into ps from suboc in ps.DefaultIfEmpty() join sr in new_schoolRoleSet on suboc.new_SchoolRoleId.Id equals sr.new_schoolRoleId where sr.new_name == "Manager" where a.new_OrganisationType.Value == 430870007 select new { a.AccountId, a.new_OrganisationType.Value } I am expecting the result as below: I never used the Outer join in Linq before. So please correct me if I am doing it wrong. Thanks

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  • CRM mail merge and Word Macros/FILLINs

    - by xt_20
    Hi all, I'm currently using Microsoft CRM4 Mail merge function, which stores Word files as XML files inside CRM. My client has a requirement to prompt the user for more information (not found in CRM) upon mail merging. Previously, we used the Word 'FILLIN' commands, but it does not work with CRM mail merge as it only prompts the user before printing, not upon opening a Word file. I attempted using Macros, but can't seem to save macros to Microsoft Word 2003 XML file format. My questions: 1. Is there any way to get 'FILLIN' to prompt the user upon opening the mail merged file? 2. Can I store macros in Word 2003 XML file format? 3. Any other way around it, that involves merging CRM records with a Word file, and prompting the user for more information not already found in CRM? Many thanks for your help, AR

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  • LINQ to SQL or Entities, at this point?

    - by orlon
    I'm a bit late to the game and have decided to spend some spare time learning LINQ. As an exercise, I'm going to rewrite a WebForms app in MVC 2 (which is also new to me). I managed to find a few topics regarding LINQ here (http://stackoverflow.com/questions/16322/learning-about-linq, http://stackoverflow.com/questions/8050/beginners-guide-to-linq, http://stackoverflow.com/questions/252683/is-linq-to-sql-doa), which brought the concern of Entities vs SQL to my attention. The threads are all over a year old however, and I can't seem to find any definitive information on which ORM is preferable. Is Entities more or less LINQ to SQL 2.0 at this point? Is it still more difficult to use? Is there any reason to use LINQ to SQL, or should I just jump into Entities? The applications I write at my present employer have a lengthy lifecycle (~10 years), so I'm trying to pick the best technology available.

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  • Mixing Silverlight-Specific System.Xml.Linq dll with Non-Silverlight System.Xml.Linq dll

    - by programatique
    I have a Logic layer that references Silverlight's System.Xml.Linq dll and a GUI that is in WPF (hence using the non-Silverlight System.Xml.Linq dll). When I attempt to pass an XElement from GUI project to a method in the Logic project, I am getting (basically) "XElement is not of type XElement" errors. To complicate matter, I am unable to edit the Logic layer project. The Non-Silverlight DLL is at: C:\Program Files (x86)\Reference Assemblies\Microsoft\Framework\v3.5\System.Xml.Linq.dll THe Silverlight DLL is at: C:\Program Files (x86)\Microsoft SDKs\Silverlight\v3.0\Libraries\Client\System.Xml.Linq.dll I am new to C# but I'm fairly sure my issue is that I am referencing different DLL's to access the System.Xml.Linq namespace. I attempted to replace my non-Silverlight System.Xml.Linq.dll with the Silverlight's System.Xml.Linq.dll, but received assembly errors. Is there any way to resolve this short of scrapping my WPF GUI project and creating a Silverlight project?

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Tony Berk
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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  • LINQ Generic Query with inherited base class?

    - by sah302
    I am trying to write some generic LINQ queries for my entities, but am having issue doing the more complex things. Right now I am using an EntityDao class that has all my generics and each of my object class Daos (such as Accomplishments Dao) inherit it, am example: using LCFVB.ObjectsNS; using LCFVB.EntityNS; namespace AccomplishmentNS { public class AccomplishmentDao : EntityDao<Accomplishment>{} } Now my entityDao has the following code: using LCFVB.ObjectsNS; using LCFVB.LinqDataContextNS; namespace EntityNS { public abstract class EntityDao<ImplementationType> where ImplementationType : Entity { public ImplementationType getOneByValueOfProperty(string getProperty, object getValue) { ImplementationType entity = null; if (getProperty != null && getValue != null) { //Nhibernate Example: //ImplementationType entity = default(ImplementationType); //entity = Me.session.CreateCriteria(Of ImplementationType)().Add(Expression.Eq(getProperty, getValue)).UniqueResult(Of InterfaceType)() LCFDataContext lcfdatacontext = new LCFDataContext(); //Generic LINQ Query Here lcfdatacontext.GetTable<ImplementationType>(); lcfdatacontext.SubmitChanges(); lcfdatacontext.Dispose(); } return entity; } public bool insertRow(ImplementationType entity) { if (entity != null) { //Nhibernate Example: //Me.session.Save(entity, entity.Id) //Me.session.Flush() LCFDataContext lcfdatacontext = new LCFDataContext(); //Generic LINQ Query Here lcfdatacontext.GetTable<ImplementationType>().InsertOnSubmit(entity); lcfdatacontext.SubmitChanges(); lcfdatacontext.Dispose(); return true; } else { return false; } } } }             I have gotten the insertRow function working, however I am not even sure how to go about doing getOnebyValueOfProperty, the closest thing I could find on this site was: http://stackoverflow.com/questions/2157560/generic-linq-to-sql-query How can I pass in the column name and the value I am checking against generically using my current set-up? It seems like from that link it's impossible since using a where predicate because entity class doesn't know what any of the properties are until I pass them in. Lastly, I need some way of setting a new object as the return type set to the implementation type, in nhibernate (what I am trying to convert from) it was simply this line that did it: ImplentationType entity = default(ImplentationType); However default is an nhibernate command, how would I do this for LINQ? EDIT: getOne doesn't seem to work even when just going off the base class (this is a partial class of the auto generated LINQ classes). I even removed the generics. I tried: namespace ObjectsNS { public partial class Accomplishment { public Accomplishment getOneByWhereClause(Expression<Action<Accomplishment, bool>> singleOrDefaultClause) { Accomplishment entity = new Accomplishment(); if (singleOrDefaultClause != null) { LCFDataContext lcfdatacontext = new LCFDataContext(); //Generic LINQ Query Here entity = lcfdatacontext.Accomplishments.SingleOrDefault(singleOrDefaultClause); lcfdatacontext.Dispose(); } return entity; } } } Get the following error: Error 1 Overload resolution failed because no accessible 'SingleOrDefault' can be called with these arguments: Extension method 'Public Function SingleOrDefault(predicate As System.Linq.Expressions.Expression(Of System.Func(Of Accomplishment, Boolean))) As Accomplishment' defined in 'System.Linq.Queryable': Value of type 'System.Action(Of System.Func(Of LCFVB.ObjectsNS.Accomplishment, Boolean))' cannot be converted to 'System.Linq.Expressions.Expression(Of System.Func(Of LCFVB.ObjectsNS.Accomplishment, Boolean))'. Extension method 'Public Function SingleOrDefault(predicate As System.Func(Of Accomplishment, Boolean)) As Accomplishment' defined in 'System.Linq.Enumerable': Value of type 'System.Action(Of System.Func(Of LCFVB.ObjectsNS.Accomplishment, Boolean))' cannot be converted to 'System.Func(Of LCFVB.ObjectsNS.Accomplishment, Boolean)'. 14 LCF Okay no problem I changed: public Accomplishment getOneByWhereClause(Expression<Action<Accomplishment, bool>> singleOrDefaultClause) to: public Accomplishment getOneByWhereClause(Expression<Func<Accomplishment, bool>> singleOrDefaultClause) Error goes away. Alright, but now when I try to call the method via: Accomplishment accomplishment = new Accomplishment(); var result = accomplishment.getOneByWhereClause(x=>x.Id = 4) It doesn't work it says x is not declared. I also tried getOne, and various other Expression =(

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  • All the posts in LINQ series

    - by vik20000in
    In Last few weeks I have done a few LINQ series Post. Here is a list of all the posts done.Filtering data in LINQ with the help of where clauseUsing Take and skip keyword to filter records in LINQ TakeWhile and SkipWhile method in LINQLINQ and ordering of the result setGrouping data in LINQ with the help of group keywordUsing set operation in LINQLINQ and conversion operatorsRetrieving only the first record or record at a certain index in LINQUsing Generation operator in LINQWorking with Joins in LINQLINQ and Aggregate function Vikram

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  • Linq to SQL Problem System.Data.Linq.IdentityManager.StandardIdentityManager.MultiKeyManager

    - by luckyluke
    I have a really tricky thing going up here. My project has around 100 tables and they are all mapped by LINQ. Everything works fine in a dev and test environment. These enviroments are MS Win 2008 r2 servers with SQL 2008 sp1 databases. IIS and SQL are on a different machines. Now on production enviroment which is MS Win 2003 x64 web farm + geoclustered SQL 2008 IT DOES not work. All I get is the exception System.IndexOutOfRangeException: Index was outside the bounds of the array. at System.Data.Linq.IdentityManager.StandardIdentityManager.MultiKeyManager3.TryCreateKeyFr>om Values(Object[] values, MultiKey& k) at System.Data.Linq.IdentityManager.StandardIdentityManager.IdentityCache2.Find(Object[] keyValues) at System.Data.Linq.ChangeProcessor.GetOtherItem(MetaAssociation assoc, Object instance) at System.Data.Linq.ChangeProcessor.BuildEdgeMaps() at System.Data.Linq.ChangeProcessor.SubmitChanges(ConflictMode failureMode) at System.Data.Linq.DataContext.SubmitChanges(ConflictMode failureMode) at ERS.IIMP.Services.ExposuresSrv.Update(Int32 ExpID, Int32 AssID) Services\ExposuresSrv.cs` My question is What the hell. They have precisely the same DBML, the DB has exactly THE SAME structure (when I get the DB from prod to TEST and mount it eveything works just great), the binaries on the WEB Server are the same. I seriously do not know what to do.... Did anyone found that Linq works on one env and does not on the second?? I mam really lost here. I really hope You can help me:)

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  • Analyst Firm Gives Oracle Highest Rating for Local Government CRM

    - by michael.seback
    Gartner, Inc. has given Oracle a rating of "Strong Positive," the highest possible ranking, in its report "MarketScope for Local Government CRM Products." The report compares the offerings of nine providers of CRM commercial off-the-shelf software for local government agencies. Gartner notes that a provider receiving a Strong Positive ranking must be a "provider of strategic products, services or solutions..." and recommends that "customers continue with planned investments and potential customers consider this vendor a strong choice for strategic investments." "Local governments today face tough challenges as they are tasked with reducing costs while at the same time providing citizens with services and information more quickly and efficiently than ever before. Oracle is pleased to be recognized by Gartner with a Strong Positive rating in its 'MarketScope for Local Government CRM Products' report, as we believe it reflects our commitment to helping our public sector customers meet these challenges today and in the future," said Mark Johnson, senior vice president, Oracle Public Sector. Read the highlights.

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  • Salon du E-commerce et Social CRM B2B

    - by Valérie De Montvallon
    Nous participions au Salon du E-commerce et Social CRM B2B en septembre dernier et nous vous proposons la vidéo réalisée par Les décideurs de la relation client. Découvrez des avis d'experts de la Relation Client pour en savoir toujours plus sur le Social CRM BtoB. Pour le BtoB, la gestion de la Relation Client semble bien simple quand il s’agit de récolter des informations à partir d’appels téléphoniques, d’entretiens physiques ou d’emails. Toutefois, la tâche s’enhardit sur les réseaux sociaux. Ces plateformes sont-elles réellement adaptées au BtoB ? Comment procéder quand on se lance ? Quels sont les pièges à éviter ? Quels sont les éléments qui laissent à penser que le Social CRM BtoB est une vraie tendance de la Relation Client ? Autant de questions auxquelles les experts rencontrés ont apporté des éléments de réponse. Vous découvrirez l'interview de notre expert, Khalid Madarbokus, qui s'exprime sur la remontée d'informations depuis les médias sociaux au sein des départements d'une entreprise B2B (à 3:20)

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • Nesting Linq-to-Objects query within Linq-to-Entities query –what is happening under the covers?

    - by carewithl
    var numbers = new int[] { 1, 2, 3, 4, 5 }; var contacts = from c in context.Contacts where c.ContactID == numbers.Max() | c.ContactID == numbers.FirstOrDefault() select c; foreach (var item in contacts) Console.WriteLine(item.ContactID); Linq-to-Entities query is first translated into Linq expression tree, which is then converted by Object Services into command tree. And if Linq-to-Entities query nests Linq-to-Objects query, then this nested query also gets translated into an expression tree. a) I assume none of the operators of the nested Linq-to-Objects query actually get executed, but instead data provider for particular DB (or perhaps Object Services) knows how to transform the logic of Linq-to-Objects operators into appropriate SQL statements? b) Data provider knows how to create equivalent SQL statements only for some of the Linq-to-Objects operators? c) Similarly, data provider knows how to create equivalent SQL statements only for some of the non-Linq methods in the Net Framework class library? EDIT: I know only some Sql so I can't be completely sure, but reading Sql query generated for the above code it seems data provider didn't actually execute numbers.Max method, but instead just somehow figured out that numbers.Max should return the maximum value and then proceed to include in generated Sql query a call to TSQL's build-in MAX function. It also put all the values held by numbers array into a Sql query. SELECT CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN '0X0X' ELSE '0X1X' END AS [C1], [Extent1].[ContactID] AS [ContactID], [Extent1].[FirstName] AS [FirstName], [Extent1].[LastName] AS [LastName], [Extent1].[Title] AS [Title], [Extent1].[AddDate] AS [AddDate], [Extent1].[ModifiedDate] AS [ModifiedDate], [Extent1].[RowVersion] AS [RowVersion], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[CustomerTypeID] END AS [C2], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[InitialDate] END AS [C3], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[PrimaryDesintation] END AS [C4], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[SecondaryDestination] END AS [C5], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[PrimaryActivity] END AS [C6], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[SecondaryActivity] END AS [C7], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[Notes] END AS [C8], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[RowVersion] END AS [C9], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[BirthDate] END AS [C10], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[HeightInches] END AS [C11], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[WeightPounds] END AS [C12], CASE WHEN (([Project1].[C1] = 1) AND ([Project1].[C1] IS NOT NULL)) THEN [Project1].[DietaryRestrictions] END AS [C13] FROM [dbo].[Contact] AS [Extent1] LEFT OUTER JOIN (SELECT [Extent2].[ContactID] AS [ContactID], [Extent2].[BirthDate] AS [BirthDate], [Extent2].[HeightInches] AS [HeightInches], [Extent2].[WeightPounds] AS [WeightPounds], [Extent2].[DietaryRestrictions] AS [DietaryRestrictions], [Extent3].[CustomerTypeID] AS [CustomerTypeID], [Extent3].[InitialDate] AS [InitialDate], [Extent3].[PrimaryDesintation] AS [PrimaryDesintation], [Extent3].[SecondaryDestination] AS [SecondaryDestination], [Extent3].[PrimaryActivity] AS [PrimaryActivity], [Extent3].[SecondaryActivity] AS [SecondaryActivity], [Extent3].[Notes] AS [Notes], [Extent3].[RowVersion] AS [RowVersion], cast(1 as bit) AS [C1] FROM [dbo].[ContactPersonalInfo] AS [Extent2] INNER JOIN [dbo].[Customers] AS [Extent3] ON [Extent2].[ContactID] = [Extent3].[ContactID]) AS [Project1] ON [Extent1].[ContactID] = [Project1].[ContactID] LEFT OUTER JOIN (SELECT TOP (1) [c].[C1] AS [C1] FROM (SELECT [UnionAll3].[C1] AS [C1] FROM (SELECT [UnionAll2].[C1] AS [C1] FROM (SELECT [UnionAll1].[C1] AS [C1] FROM (SELECT 1 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable1] UNION ALL SELECT 2 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable2]) AS [UnionAll1] UNION ALL SELECT 3 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable3]) AS [UnionAll2] UNION ALL SELECT 4 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable4]) AS [UnionAll3] UNION ALL SELECT 5 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable5]) AS [c]) AS [Limit1] ON 1 = 1 LEFT OUTER JOIN (SELECT TOP (1) [c].[C1] AS [C1] FROM (SELECT [UnionAll7].[C1] AS [C1] FROM (SELECT [UnionAll6].[C1] AS [C1] FROM (SELECT [UnionAll5].[C1] AS [C1] FROM (SELECT 1 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable6] UNION ALL SELECT 2 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable7]) AS [UnionAll5] UNION ALL SELECT 3 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable8]) AS [UnionAll6] UNION ALL SELECT 4 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable9]) AS [UnionAll7] UNION ALL SELECT 5 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable10]) AS [c]) AS [Limit2] ON 1 = 1 CROSS JOIN (SELECT MAX([UnionAll12].[C1]) AS [A1] FROM (SELECT [UnionAll11].[C1] AS [C1] FROM (SELECT [UnionAll10].[C1] AS [C1] FROM (SELECT [UnionAll9].[C1] AS [C1] FROM (SELECT 1 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable11] UNION ALL SELECT 2 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable12]) AS [UnionAll9] UNION ALL SELECT 3 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable13]) AS [UnionAll10] UNION ALL SELECT 4 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable14]) AS [UnionAll11] UNION ALL SELECT 5 AS [C1] FROM (SELECT 1 AS X) AS [SingleRowTable15]) AS [UnionAll12]) AS [GroupBy1] WHERE [Extent1].[ContactID] IN ([GroupBy1].[A1], (CASE WHEN ([Limit1].[C1] IS NULL) THEN 0 ELSE [Limit2].[C1] END)) Based on this, is it possible that Linq2Entities provider indeed doesn't execute non-Linq and Linq-to-Object methods, but instead creates equivalent SQL statements for some of them ( and for others it throws an exception )? Thank you in advance

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  • Selling On Demand

    - by andrea.mulder
    In May 2010, eSilicon management began evaluating providers for a new CRM system - vetting a variety of CRM offerings. Using a rating system that scored vendors according to marketing, sales, services, features, usability, implementation time, and cost, the team chose Oracle CRM On Demand for the project. "Overall, Oracle CRM On Demand was the best system that was able to address all our pain points," says Janet Ang, senior applications developer and project manager of the CRM implementation at eSilicon. Read Selling On Demand, a feature article in the February 2011 issue of Profit Magazine, and find out how eSilicon achieved:Easy Implementation and Adoption Sales and Management Benefits High Productivity for Tech

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  • When is LINQ (to objects) Overused?

    - by Mystagogue
    My career started as a hard-core functional-paradigm developer (LISP), and now I'm a hard-care .net/C# developer. Of course I'm enamored with LINQ. However, I also believe in (1) using the right tool for the job and (2) preserving the KISS principle: of the 60+ engineers I work with, perhaps only 20% have hours of LINQ / functional paradigm experience, and 5% have 6 to 12 months of such experience. In short, I feel compelled to stay away from LINQ unless I'm hampered in achieving a goal without it (wherein replacing 3 lines of O-O code with one line of LINQ is not a "goal"). But now one of the engineers, having 12 months LINQ / functional-paradigm experience, is using LINQ to objects, or at least lambda expressions anyway, in every conceivable location in production code. My various appeals to the KISS principle have not yielded any results. Therefore... What published studies can I next appeal to? What "coding standard" guideline have others concocted with some success? Are there published LINQ performance issues I could point out? In short, I'm trying to achieve my first goal - KISS - by indirect persuasion. Of course this problem could be extended to countless other areas (such as overuse of extension methods). Perhaps there is an "uber" guide, highly regarded (e.g. published studies, etc), that takes a broader swing at this. Anything?

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  • CEO Is the New CRM

    - by andrea.mulder
    Danny Rippon launched his blogging career last week with The Marketer outlining how CRM has evolved from managing customer data to 'CEM' - Customer Experience Management, and for true market leaders it is moving towards 'CEO' - Customer Experience Optimisation. Or as we like to say here in the states Customer Experience Optimization (with a "z"). Click here to hear Danny's thought on why CEO Is the New CRM.

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  • CUSTOMER INSIGHT, Trend, Modelli e Tecnologie di Successo nel CRM di ultima generazione

    - by antonella.buonagurio(at)oracle.com
    Il CRM è una necessità sia per le grandi realtà aziendali che per le medie imprese, che hanno una crescente necessità di dati, informazioni, intelligence sui loro clienti. Molte realtà hanno sviluppato al loro interno sistemi di CRM ad hoc, ma, non avendo l'informatica nel loro DNA, hanno impiegato molto tempo su aspetti tecnici ed operativi piuttosto che sull'interpretazione, elaborazione e riflessione dei dati raccolti. Per maggiori informazioni e visionare l'agenda dell'evento clicca qui

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  • European Companies Can Now Subscribe to Oracle CRM on Demand Locally

    - by divya.malik
    Here is some important news that was announced by our colleagues in Oracle EMEA last week. Joining our other data centers in Austin, Colorado Springs and Sydney-Australia, Oracle announced a new data center in Europe. Oracle CRM On Demand customers can now have their content securely hosted locally in the region. Here is the press release, and to learn more about Oracle's CRM On Demand offering click here.

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  • Using transactions with LINQ-to-SQL

    - by Jalpesh P. Vadgama
    Today one of my colleague asked that how we can use transactions with the LINQ-to-SQL Classes when we use more then one entities updated at same time. It was a good question. Here is my answer for that.For ASP.NET 2.0  or higher version have a new class called TransactionScope which can be used to manage transaction with the LINQ. Let’s take a simple scenario we are having a shopping cart application in which we are storing details or particular order placed into the database using LINQ-to-SQL. There are two tables Order and OrderDetails which will have all the information related to order. Order will store particular information about orders while OrderDetails table will have product and quantity of product for particular order.We need to insert data in both tables as same time and if any errors comes then it should rollback the transaction. To use TransactionScope in above scenario first we have add a reference to System.Transactions like below. After adding the transaction we need to drag and drop the Order and Order Details tables into Linq-To-SQL Classes it will create entities for that. Below is the code for transaction scope to use mange transaction with Linq Context. MyContextDataContext objContext = new MyContextDataContext(); using (System.Transactions.TransactionScope tScope = new System.Transactions.TransactionScope(TransactionScopeOption.Required)) { objContext.Order.InsertOnSubmit(Order); objContext.OrderDetails.InsertOnSumbit(OrderDetails); objContext.SubmitChanges(); tScope.Complete(); } Here it will commit transaction only if using blocks will run successfully. Hope this will help you. Technorati Tags: Linq,Transaction,System.Transactions,ASP.NET

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  • use Data Annotation to my Linq to SQL

    - by Khalid Omar
    i have a mvc web project and i'm using linq to sql i'm using dataannotaion like this public class ClientValidation { [Required] public string name1st { get; set; } } then in the linq class i add that above client class [global::System.Data.Linq.Mapping.TableAttribute(Name = "dbo.Client")] [MetadataType(typeof(ClientValidation))] public partial class Client : INotifyPropertyChanging, INotifyPropertyChanged { } every thing is going ok the question is when i re generate the linq when i add table or change any thing in database i need to rewrite [MetadataType(typeof(ClientValidation))] is there any other method to enable me regenerate the model and keep the data annotation as it

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  • They Wrote The Book On It

    - by steve.diamond
    First of all, an apology to you all for my not posting this yesterday, when I should have. For those of you bloggers out there, you know the difference between "Save" and "Preview." But I temporarily forgot it. Nevertheless, while I'm not impressed with this mishap, I'm blown away by the initiative three of my colleagues have taken. Jeff Saenger, Tim Koehler, and Louis Peters, recently wrote a book, "Oracle CRM On Demand Deployment Guide." Not only that, they got this book PUBLISHED. These guys know their stuff. They have worked in the CRM industry for many years. And trust me, they command a lot of respect inside this organization. In the words of Louis Peters (who posted this verbiage yesterday on LinkedIn), "We've assembled all the best practices and lessons learned over the past six years working with CRM On Demand. The book covers a range of topics - working with SaaS-based applications, planning and executing a successful rollout, designing elegant and high-performing applications, and working effectively with Oracle. We even included several sample designs based on successful real-world deployments. Our main target audience is the CRM On Demand project team - sponsors, project managers, administrators, developers - really anyone planning, implementing or maintaining the application." Now these guys don't know it, but I'll be interviewing one of them and including audio excerpts of that conversation right here next Wednesday. In the meantime, if you want to learn more about successful CRM deployments in general, and working with Oracle CRM On Demand in particular, you should check out this book.

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