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• 11gR2 Agent ??

  - by Allen Gao

  ??:????oracle 11gR2 ???(Grid Infrastructure,????GI) ??? agent????,?? agent???,???agent??,??????????????:11.2.0.1??????    ?????10gR2 crs ????????????????10gR2 ??,crsd ??????????????????,crsd ?????racg??,??racg?????????,??racgvip ??????vip?????????,???racg??????????,????????????11gR2 GI??, agent ??????????GI??????????,?????agent ???????????,?????    ??????agent??????????1.????????daemon???agent ??????gipc, gpnp? ?ohasd ???orarootagent???2.Agent?????????,???HA(High Available)??.3.Ohasd ??????agent        cssdagent(??agent????“crsctl stat res –t –init” ????ora.cssd )        orarootagent        oraagent        cssdmonitor    Crsd ??????agent        orarootagent        Oraagent        ??????agent.??:??oracle?grid?????????oraagent??????????? oraagent_grid????ora.asm, oraagent_oracle??ora.<database_name>.db???     ?????agent?????????????,agent ????EP(Entry Point),??????????????       Start:????       Stop:????       Check:???????,???????????,?agent???GI,??????????       Clean:????,????????????????,???????failover?????       Abort:?????    ??????EP????,????????????,????????????????       ONLINE:????????online??       OFFLINE:????????offline?????offline??,?????planed offline ?unplaned offline?Planed offline??GI?????????offline??,??????GI?????(srvctl, crsctl)???????,????,GI?????????offline??,????????????GI???????,??planed offline???,??target????????offline??,????,??????target???offline???GI stacks,?????auto_start?????always,??,??????????(??target??,???auto_start?????,???oracle????Oracle Clusterware Administration and Deployment Guide 11g Release 2)???unplaned offline,?????GI???????,????sqlplus???????,??????,GI???????????offline??,???target?????online,??,???????GI???????,???????auto_start?????never?       UNKNOWN:??,?????unknown?????????,agent?????????check?       PARTIAL:??????,?????intermediate??? ??????agent?????????check,??????????       FAILED:???????????????,??????,agent?????clean EP,?????????????failover?restart???    ??,??????????????agent?????????????? Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;}     ??,???agent???trace????????????,agent?trace ??????GRID_HOME/log/<host>/agent?,???????????            GRID_HOME/log/<host>/agent /ohasd/orarootagent_root  <– ohasd???orarootagent??            GRID_HOME/log/<host>/agent/ohasd/oraagent_grid  <– ohasd???oraagent??            GRID_HOME/log/<host>/agent/ohasd/oracssdagent_root  <– ohasd???cssdagent??            GRID_HOME/log/<host>/agent/ohasd/oracssdmonitor_root  <– ohasd???cssdmonitor??            GRID_HOME/log/<host>/agent/crsd/oraagent_grid  <– crsd???oraagent??,owner?grid            GRID_HOME/log/<host>/agent/crsd/oraagent_oracle  <– crsd???oraagent??,owner?oracle            GRID_HOME/log/<host>/agent/crsd/orarootagent_root  <–crsd???orarootagent??    ??,????????agent???????????            ??alert log(Grid_home/log/<hostname>/alert<hostname>.log)            Grid_home/log/<hostname>/ohasd/ohasd.log            Grid_home/log/<hostname>/crsd/crsd.log     ????agent????????,??,?????????????,??????????????agent???????,??Agent????????,????????????Agent??crash,?????,?????core??(Grid_home/log/<hostname>/agent/{ohasd|crsd}/<agent?>_<???>)????????(Grid_home/log/<hostname>/agent/{ohasd|crsd}/<agent?>_<???>/<agent?>_<???>OUT.log)? v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;}

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• User Experience Highlights in PeopleSoft and PeopleTools: Direct from Jeff Robbins

  - by mvaughan

  By Kathy Miedema, Oracle Applications User Experience  This is the fifth in a series of blog posts on the user experience (UX) highlights in various Oracle product families. The last posted interview was with Nadia Bendjedou, Senior Director, Product Strategy on upcoming Oracle E-Business Suite user experience highlights. You’ll see themes around productivity and efficiency, and get an early look at the latest mobile offerings coming through these product lines. Today’s post is on the user experience in PeopleSoft and PeopleTools. To learn more about what’s ahead, attend PeopleSoft or PeopleTools OpenWorld presentations.This interview is with Jeff Robbins, Senior Director, PeopleSoft Development. Jeff Robbins Q: How would you describe the vision you have for the user experience of PeopleSoft?A: Intuitive – Specifically, customers use PeopleSoft to help their employees do their day-to-day work, and the UI (user interface) has been helpful and assistive in that effort. If it’s not obvious what they need to do a task, then the UI isn’t working. So the application needs to make it simple for users to find information they need, complete a task, do all the things they are responsible for, and it really helps when the UI just makes sense. Productive – PeopleSoft is a tool used to support people to do their work, and a lot of users are measured by how much work they’re able to get done per hour, per day, etc. The UI needs to help them be as productive as possible, and can’t make them waste time or energy. The UI needs to reflect the type of work necessary for a task -- if it's data entry, the UI needs to assist the user to get information into the system. For analysts, the UI needs help users assess or analyze information in a particular way. Innovative – The concept of the UI being innovative is something we’ve been working on for years. It’s not just that we want to be seen as innovative, the fact is that companies are asking their employees to do more than they’ve ever asked before. More often companies want to roll out processes as employee or manager self-service, where an employee is responsible to review and maintain their own data. So we’ve had to reinvent, and ask,  “How can we modify the ways an employee interacts with our applications so that they can be more productive and efficient – even with tasks that are entirely unfamiliar?”  Our focus on innovation has forced us to design new ways for users to interact with the entire application.Q: How are the UX features you have delivered so far resonating with customers?  A: Resonating very well. We’re hearing tremendous responses from users, managers, decision-makers -- who are very happy with the improved user experience. Many of the individual features resonate well. Some have really hit home, others are better than they used to be but show us that there’s still room for improvement.A couple innovations really stand out; features that have a significant effect on how users interact with PeopleSoft.First, the deployment of PeopleSoft in a way that’s more like a consumer website with the PeopleSoft Home page and Dashboards.  This new approach is very web-centric, where users feel they’re coming to a website rather than logging into an enterprise application.  There’s lots of information from all around the organization collected in a way that feels very familiar to users. In order to do your job, you can come to this web site rather than having to learn how to log into an application and figure out a complicated menu. Companies can host these really rich web sites for employees that are home pages for accessing critical tasks and information. The UI elements of incorporating search into the whole navigation process is another hit. Rather than having to log in and choose a task from a menu, users come to the web site and begin a task by simply searching for data: themselves, another employee, a customer record, whatever.  The search results include the data along with a set of actions the user might take, completely eliminating the need to hunt through a complicated system menu. Search-centric navigation is really sitting well with customers who are trying to deploy an intuitive set of systems. Q: Are any UX highlights more popular than you expected them to be?  A: We introduced a feature called Pivot Grid in the last release, which is a combination of an interactive grid, like an Excel Pivot Table, along with a dynamic visual chart that automatically graphs the data. I wasn’t certain at first how extensively this would be used. It looked like an innovative tool, but it wasn’t clear how it would be incorporated in business process applications. The fact is that everyone who sees Pivot Grids is thrilled with that kind of interactivity.  It reflects the amount of analytical thinking customers are asking employees to do. Employees can’t just enter data any more. They must interact with it, analyze it, and make decisions. Pivot Grids fit into this way of working. Q: What can you tell us about PeopleSoft’s mobile offerings?A: A lot of customers are finding that mobile is the chief priority in their organization.  They tell us they want their employees to be able to access company information from their mobile devices.  Of course, not everyone has the same requirements, so we’re working to make sure we can help our customers accomplish what they’re trying to do.  We’ve already delivered a number of mobile features.  For instance, PeopleSoft home pages, dashboards and workcenters all work well on an iPad, straight out of the box.  We’ve delivered a number of key functions and tasks for mobile workers – those who are responsible for using a mobile device to manage inventory, for example.  Customers tell us they also need a holistic strategy, one that allows their employees to access nearly every task from a mobile device.  While we don’t expect users to do extensive data entry from their smartphone, it makes sense that they have access to company information and systems while away from their desk.  That’s where our strategy is going now.  We plan to unveil a number of new mobile offerings at OpenWorld.  Some will be available then, some shortly after. Q: What else are you working on now that you think is going to be exciting to customers at Oracle OpenWorld?A: Our next release -- the big thing is PeopleSoft 9.2, and we’ll be talking about the huge amount of work that’s gone into the next versions. A new toolset, 8.53, will be coming, and there’s a lot to talk about there, and the next generation of PeopleSoft 9.2.  We have a ton of new stuff coming.Q: What do you want PeopleSoft customers to know? A: We have been focusing on the user experience in PeopleSoft as a very high priority for the last 4 years, and it’s had interesting effects. One thing is that the application is better, more usable.  We’ve made visible improvements. Another aspect is that in customers’ minds, the PeopleSoft brand is being reinvigorated. Customers invested in PeopleSoft years ago, and then they weren’t sure where PeopleSoft was going.  This investment in the UI and overall user experience keeps PeopleSoft current, innovative and fresh.  Customers  are able to take advantage of a lot of new features, even on the older applications, simply by upgrading their PeopleTools. The interest in that ability has been tremendous. Knowing they have a lot of these features available -- right now, that’s pretty huge. There’s been a tremendous amount of positive response, just on the fact that we’re focusing on the user experience. Editor’s note: For more on PeopleSoft and PeopleTools user experience highlights, visit the Usable Apps web site.To find out more about these enhancements at Openworld, be sure to check out these sessions: GEN8928     General Session: PeopleSoft Update and Product RoadmapCON9183     PeopleSoft PeopleTools Technology Roadmap CON8932     New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business UserCON9196     PeopleSoft PeopleTools Roadmap: Mobile ApplicationsCON9186     Case Study: Delivering a Groundbreaking User Interface with PeopleSoft PeopleTools

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• Who is Jeremiah Owyang?

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• How to create a simple adf dashboard application with EJB 3.0

  - by Rodrigues, Raphael

  In this month's Oracle Magazine, Frank Nimphius wrote a very good article about an Oracle ADF Faces dashboard application to support persistent user personalization. You can read this entire article clicking here. The idea in this article is to extend the dashboard application. My idea here is to create a similar dashboard application, but instead ADF BC model layer, I'm intending to use EJB3.0. There are just a one small trick here and I'll show you. I'm using the HR usual oracle schema. The steps are: 1. Create a ADF Fusion Application with EJB as a layer model 2. Generate the entities from table (I'm using Department and Employees only) 3. Create a new Session Bean. I called it: HRSessionEJB 4. Create a new method like that: public List getAllDepartmentsHavingEmployees(){ JpaEntityManager jpaEntityManager = (JpaEntityManager)em.getDelegate(); Query query = jpaEntityManager.createNamedQuery("Departments.allDepartmentsHavingEmployees"); JavaBeanResult.setQueryResultClass(query, AggregatedDepartment.class); return query.getResultList(); } 5. In the Departments entity, create a new native query annotation: @Entity @NamedQueries( { @NamedQuery(name = "Departments.findAll", query = "select o from Departments o") }) @NamedNativeQueries({ @NamedNativeQuery(name="Departments.allDepartmentsHavingEmployees", query = "select e.department_id, d.department_name , sum(e.salary), avg(e.salary) , max(e.salary), min(e.salary) from departments d , employees e where d.department_id = e.department_id group by e.department_id, d.department_name")}) public class Departments implements Serializable {...} 6. Create a new POJO called AggregatedDepartment: package oramag.sample.dashboard.model; import java.io.Serializable; import java.math.BigDecimal; public class AggregatedDepartment implements Serializable{ @SuppressWarnings("compatibility:5167698678781240729") private static final long serialVersionUID = 1L; private BigDecimal departmentId; private String departmentName; private BigDecimal sum; private BigDecimal avg; private BigDecimal max; private BigDecimal min; public AggregatedDepartment() { super(); } public AggregatedDepartment(BigDecimal departmentId, String departmentName, BigDecimal sum, BigDecimal avg, BigDecimal max, BigDecimal min) { super(); this.departmentId = departmentId; this.departmentName = departmentName; this.sum = sum; this.avg = avg; this.max = max; this.min = min; } public void setDepartmentId(BigDecimal departmentId) { this.departmentId = departmentId; } public BigDecimal getDepartmentId() { return departmentId; } public void setDepartmentName(String departmentName) { this.departmentName = departmentName; } public String getDepartmentName() { return departmentName; } public void setSum(BigDecimal sum) { this.sum = sum; } public BigDecimal getSum() { return sum; } public void setAvg(BigDecimal avg) { this.avg = avg; } public BigDecimal getAvg() { return avg; } public void setMax(BigDecimal max) { this.max = max; } public BigDecimal getMax() { return max; } public void setMin(BigDecimal min) { this.min = min; } public BigDecimal getMin() { return min; } } 7. Create the util java class called JavaBeanResult. The function of this class is to configure a native SQL query to return POJOs in a single line of code using the utility class. Credits: http://onpersistence.blogspot.com.br/2010/07/eclipselink-jpa-native-constructor.html package oramag.sample.dashboard.model.util; /******************************************************************************* * Copyright (c) 2010 Oracle. All rights reserved. * This program and the accompanying materials are made available under the * terms of the Eclipse Public License v1.0 and Eclipse Distribution License v. 1.0 * which accompanies this distribution. * The Eclipse Public License is available at http://www.eclipse.org/legal/epl-v10.html * and the Eclipse Distribution License is available at * http://www.eclipse.org/org/documents/edl-v10.php. * * @author shsmith ******************************************************************************/ import java.lang.reflect.Constructor; import java.lang.reflect.InvocationTargetException; import java.util.ArrayList; import java.util.List; import javax.persistence.Query; import org.eclipse.persistence.exceptions.ConversionException; import org.eclipse.persistence.internal.helper.ConversionManager; import org.eclipse.persistence.internal.sessions.AbstractRecord; import org.eclipse.persistence.internal.sessions.AbstractSession; import org.eclipse.persistence.jpa.JpaHelper; import org.eclipse.persistence.queries.DatabaseQuery; import org.eclipse.persistence.queries.QueryRedirector; import org.eclipse.persistence.sessions.Record; import org.eclipse.persistence.sessions.Session; /*** * This class is a simple query redirector that intercepts the result of a * native query and builds an instance of the specified JavaBean class from each * result row. The order of the selected columns musts match the JavaBean class * constructor arguments order. * * To configure a JavaBeanResult on a native SQL query use: * JavaBeanResult.setQueryResultClass(query, SomeBeanClass.class); * where query is either a JPA SQL Query or native EclipseLink DatabaseQuery. * * @author shsmith * */ public final class JavaBeanResult implements QueryRedirector { private static final long serialVersionUID = 3025874987115503731L; protected Class resultClass; public static void setQueryResultClass(Query query, Class resultClass) { JavaBeanResult javaBeanResult = new JavaBeanResult(resultClass); DatabaseQuery databaseQuery = JpaHelper.getDatabaseQuery(query); databaseQuery.setRedirector(javaBeanResult); } public static void setQueryResultClass(DatabaseQuery query, Class resultClass) { JavaBeanResult javaBeanResult = new JavaBeanResult(resultClass); query.setRedirector(javaBeanResult); } protected JavaBeanResult(Class resultClass) { this.resultClass = resultClass; } @SuppressWarnings("unchecked") public Object invokeQuery(DatabaseQuery query, Record arguments, Session session) { List results = new ArrayList(); try { Constructor[] constructors = resultClass.getDeclaredConstructors(); Constructor javaBeanClassConstructor = null; // (Constructor) resultClass.getDeclaredConstructors()[0]; Class[] constructorParameterTypes = null; // javaBeanClassConstructor.getParameterTypes(); List rows = (List) query.execute( (AbstractSession) session, (AbstractRecord) arguments); for (Object[] columns : rows) { boolean found = false; for (Constructor constructor : constructors) { javaBeanClassConstructor = constructor; constructorParameterTypes = javaBeanClassConstructor.getParameterTypes(); if (columns.length == constructorParameterTypes.length) { found = true; break; } // if (columns.length != constructorParameterTypes.length) { // throw new ColumnParameterNumberMismatchException( // resultClass); // } } if (!found) throw new ColumnParameterNumberMismatchException( resultClass); Object[] constructorArgs = new Object[constructorParameterTypes.length]; for (int j = 0; j < columns.length; j++) { Object columnValue = columns[j]; Class parameterType = constructorParameterTypes[j]; // convert the column value to the correct type--if possible constructorArgs[j] = ConversionManager.getDefaultManager() .convertObject(columnValue, parameterType); } results.add(javaBeanClassConstructor.newInstance(constructorArgs)); } } catch (ConversionException e) { throw new ColumnParameterMismatchException(e); } catch (IllegalArgumentException e) { throw new ColumnParameterMismatchException(e); } catch (InstantiationException e) { throw new ColumnParameterMismatchException(e); } catch (IllegalAccessException e) { throw new ColumnParameterMismatchException(e); } catch (InvocationTargetException e) { throw new ColumnParameterMismatchException(e); } return results; } public final class ColumnParameterMismatchException extends RuntimeException { private static final long serialVersionUID = 4752000720859502868L; public ColumnParameterMismatchException(Throwable t) { super( "Exception while processing query results-ensure column order matches constructor parameter order", t); } } public final class ColumnParameterNumberMismatchException extends RuntimeException { private static final long serialVersionUID = 1776794744797667755L; public ColumnParameterNumberMismatchException(Class clazz) { super( "Number of selected columns does not match number of constructor arguments for: " + clazz.getName()); } } } 8. Create the DataControl and a jsf or jspx page 9. Drag allDepartmentsHavingEmployees from DataControl and drop in your page 10. Choose Graph > Type: Bar (Normal) > any layout 11. In the wizard screen, Bars label, adds: sum, avg, max, min. In the X Axis label, adds: departmentName, and click in OK button 12. Run the page, the result is showed below: You can download the workspace here . It was using the latest jdeveloper version 11.1.2.2.

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• What Makes a Good Design Critic? CHI 2010 Panel Review

  - by jatin.thaker

  Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; John Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and John Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. John Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patanjali Venkatacharya enjoyed the Sardinian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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• What Makes a Good Design Critic? CHI 2010 Panel Review

  - by Applications User Experience

  Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; Jonathan Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and Jonathan Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. Jonathan Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patnajali Venkatacharya enjoyed the Sardian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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• Setup Guide for updating local system and the repository with the incremental Solaris 11.1 SRU

  - by Gurubalan

  This guide covers the steps to implement the following setup. I. Updating the local system from Solaris 11.1 to Solaris 11.1 SRU 16.5II. Setting up local system as an IPS Repository Server (HTTP interface)III. Updating the local repository with the incremental Solaris 11.1 SRU 16.5I. Updating the local system from Solaris 11.1 to Solaris 11.1 SRU 16.5We assume that the local system is currently installed with Solaris 11.1 GA and the system doesn't have internet connectivity.What I have:1. Two parts of full repo iso files downloaded from http://www.oracle.com/technetwork/server-storage/solaris11/downloads/index.html. Both files are concatenated to a single file using the following command. $ cat sol-11_1-repo-full.iso-a sol-11_1-repo-full.iso-b > sol-11_1-repo-full.iso I suggest to verify the downloaded file against its md5checksum value [http://download.oracle.com/otn/solaris/11_1/md5sum.txt] using the following command digest -a md5 <file-name>  // the output of this command should match the original checksum value for that file.2. Incremental repo sol-11_1_16_5_0-incr-repo.iso downloaded from MOS [Patch 18269379: ORACLE SOLARIS 11.1.16.5.0 REPO ISO IMAGE (SPARC/X86 (64-BIT)]. You can get the checksum value of incremental repo iso by clicking the check box "show digest details" when you download the file.3. The local system IP is 192.168.10.10 & port 81 is reserved for repo serverPlease note that this repo file (either full or incremental) is common for both SPARC and X86(64BIT).Steps to update the local system: 1. #mounting s11.1 full repo iso to mnt        $ mount -F hsfs /soft/sol-11_1-repo-full.iso /mnt 2. Setting the pkg publisher to full repo source         $ pkg set-publisher -g file:///mnt/repo solaris 3. Perform the update of the packages.        $ pkg updateII. Setting up local system (Oracle Solaris 11.1) as an IPS Repository Server(HTTP interface):Please note that we have already mounted the full repo iso at /mnt    1. # copying /mnt permanently to the disk location at /s11.1        #zfs create -o atime=off -o mountpoint=/s11.1 rpool/s11.1        #rsync -aP /mnt/* /s11.1     2. #unmounting mnt         #umount /mnt3. To allow clients to access the local repository via HTTP, enable the application/pkg/server Service Management Facility (SMF) service.        svccfg -s application/pkg/server setprop pkg/inst_root=<data_source>/repo        eg: $svccfg -s application/pkg/server setprop pkg/inst_root=/s11.1/repo4. Setting port# to 81      svccfg -s application/pkg/server setprop pkg/port=<port_number>      eg: svccfg -s application/pkg/server setprop pkg/port="81"5a. Enable the pkg/server service (if the service is disabled)     $svcs pkg/server     STATE          STIME    FMRI     disabled        19:55:03 svc:/application/pkg/server:default      $svcadm enable pkg/server5b. Refresh/Restart the service, if it is already online       $svcadm refresh application/pkg/server       $svcadm restart application/pkg/server6. Setting pkg publisher on repo server and repo clients:      pkg set-publisher -G '*' -g http://<ip>:<port> solaris      eg: $pkg set-publisher -G '*' -g 'http://192.168.10.10:81' solaris7. Verify the Solaris 11.1 version from the repository         $pkgrepo list -s http://192.168.10.10:81 | grep entire         solaris   entire     0.5.11,5.11-0.175.1.0.0.24.2:20120919T190135Z You will have multiple row entries if the repository is setup with incremental SRUs.III. Updating the local repository with the incremental Solaris 11.1 SRU 16.51. #mounting s11.1 incremental SRU repo iso to mnt        $ mount -F hsfs <full_path_to>/sol-11_1_sruN_bldnum_respinnum-incr-repo.iso  /mnt        $ mount -F hsfs /soft/sol-11_1_16_5_0-incr-repo.iso /mnt2. Updating the local repository        $pkgrecv -s  /mnt/repo -d /s11.1/repo '*'3. Building a Search Index    $pkgrepo -s /s11.1/repo refresh     Initiating repository refresh.4. Refresh/Restart the service       $svcadm refresh svc:/application/pkg/server       $svcadm restart svc:/application/pkg/server5. Verify the repo has the incremental SRU as well.       # pkgrepo list -s http://192.168.10.10:81 | grep entire        solaris   entire      0.5.11,5.11-0.175.1.16.0.5.0:20140218T165248Z       solaris   entire      0.5.11,5.11-0.175.1.0.0.24.2:20120919T190135Z

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• Finding the groups of a user in WLS with OPSS

  - by user12587121

  How to find the group memberships for a user from a web application running in Weblogic server ?  This is useful for building up the profile of the user for security purposes for example. WLS as a container offers an identity store service which applications can access to query and manage identities known to the container.  This article for example shows how to recover the groups of the current user, but how can we find the same information for an arbitrary user ? It is the Oracle Platform for Securtiy Services (OPSS) that looks after the identity store in WLS and so it is in the OPSS APIs that we can find the way to recover this information. This is explained in the following documents.  Starting from the FMW 11.1.1.5 book list, with the Security Overview document we can see how WLS uses OPSS: Proceeding to the more detailed Application Security document, we find this list of useful references for security in FMW. We can follow on into the User/Role API javadoc. The Application Security document explains how to ensure that the identity store is configured appropriately to allow the OPSS APIs to work.  We must verify that the jps-config.xml file where the application  is deployed has it's identity store configured--look for the following elements in that file: <serviceProvider type="IDENTITY_STORE" name="idstore.ldap.provider" class="oracle.security.jps.internal.idstore.ldap.LdapIdentityStoreProvider">             <description>LDAP-based IdentityStore Provider</description>  </serviceProvider> <serviceInstance name="idstore.ldap" provider="idstore.ldap.provider">             <property name="idstore.config.provider" value="oracle.security.jps.wls.internal.idstore.WlsLdapIdStoreConfigProvider"/>             <property name="CONNECTION_POOL_CLASS" value="oracle.security.idm.providers.stdldap.JNDIPool"/></serviceInstance> <serviceInstanceRef ref="idstore.ldap"/> The document contains a code sample for using the identity store here. Once we have the identity store reference we can recover the user's group memberships using the RoleManager interface:             RoleManager roleManager = idStore.getRoleManager();            SearchResponse grantedRoles = null;            try{                System.out.println("Retrieving granted WLS roles for user " + userPrincipal.getName());                grantedRoles = roleManager.getGrantedRoles(userPrincipal, false);                while( grantedRoles.hasNext()){                      Identity id = grantedRoles.next();                      System.out.println("  disp name=" + id.getDisplayName() +                                  " Name=" + id.getName() +                                  " Principal=" + id.getPrincipal() +                                  "Unique Name=" + id.getUniqueName());                     // Here, we must use WLSGroupImpl() to build the Principal otherwise                     // OES does not recognize it.                      retSubject.getPrincipals().add(new WLSGroupImpl(id.getPrincipal().getName()));                 }            }catch(Exception ex) {                System.out.println("Error getting roles for user " + ex.getMessage());                ex.printStackTrace();            }        }catch(Exception ex) {            System.out.println("OESGateway: Got exception instantiating idstore reference");        } This small JDeveloper project has a simple servlet that executes a request for the user weblogic's roles on executing a get on the default URL.  The full code to recover a user's goups is in the getSubjectWithRoles() method in the project.

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• SOA Suite Integration: Part 3: Loading files

  - by Anthony Shorten

  One of the most common scenarios in SOA Integration is the loading of a file into the product from an external source. In Oracle SOA Suite there is a File Adapter that can process many file types into your BPEL process. For this example I will use the File Adapter to load a file of user and emails to update the user object within the Oracle Utilities Application Framework. Remember you can repeat this process with other objects and other file types. Again I am illustrating the ease of integration. The first thing is to create an empty BPEL process that will hold our flow. In Oracle JDeveloper this can be achieved by specifying the Define Service Later template (as other templates have predefined inputs and outputs and in this case we want to specify those). So I will create simpleFileLoad process to house our process. You will start with an empty canvas so you need to first specify the load part of the process using the File Adapter. Select the File Adapter from the Component Palette under BPEL Services and drag and drop it to the left side Partner Links (left is input). You name the Service. In this case I chose LoadFile. Press Next. We will define the interface as part of the wizard so select Define from operation and schema (specified later). Press Next. We are going to choose Read File to denote that we will read the file and specify the default Operation Name as Read. Press Next. The next step is to tell the Adapter the location of the files, how to process them and what to do with them after they have been processed. I am using hardcoded locations in this example but you can have logical locations as well. Press Next. I am now going to tell the adapter how to recognize the files I want to load. In my case I am using CSV files and more importantly I am tell the adapter to run the process for each record in the file it encounters. Press Next. Now, I tell the adapter how often I want to poll for the files. I have taken the defaults. Press Next. At this stage I have no explanation of the format of the input. So I am going to invoke the Native Format Wizard which will guide me through the process of creating the file input format. Clicking the purple cog icon will start the wizard. After an introduction screen (not shown), you specify the format of the input file. The File Adapter supports multiple format types. For this example, I will use Delimited as I am going to load a CSV file. Press Next. The best way for the wizard to work is with a sample. I have a sample file and the wizard will ask how much of the file to use as a template. I will use the defaults. Note: If you are using a language that has other languages other than US-ASCII, it is at this point you specify the character set to use.  Press Next. The sample contains multiple instances of a single record type. The wizard supports complex types as well. We will use the appropriate setting for our file. Press Next. You have to specify the file element and the record element. This will be used by the input wizard to translate the CSV data into an XML structure (this will make sense later). I am using LoadUsers as my file delimiter (root element) and User Record as my record root element. Press Next. As the file is CSV the delimiter is "," so I will also specify that the End Of Line (EOL) indicator indicates the end of a record. Press Next. Up until this point your have not given the columns their names. In my case my sample includes the column names in the first record. This is not always the case but you can specify the names and formats of columns in this dialog (not shown). Press Next. The wizard now generates the schema for the input file. You can specify a name for the schema. I have used userupdate.xsd. We want to verify the schema so press Test. You can test the schema by specifying an input sample. and pressing the green play button. You will see the delimiters you specified earlier for the file and the records. Press Ok to continue. A confirmation screen will be displayed showing you the location of the schema in your project. Press Finish to return to the File Adapter configuration. You will now see the schema and elements prepopulated from the wizard. Press Next. The File Adapter configuration is now complete. Press Finish. Now you need to receive the input from the LoadFile component so we need to place a Receive node in the BPEL process by drag and dropping the Receive component from the Component Palette under BPEL Constructs onto the BPEL process. We link the receive process with the LoadFile component by dragging the left most connect node of the Receive node to the LoadFile component. Once the link is established you need to name the Receive node appropriately and as in the post of the last part of this series you need to generate input variables for the BPEL process to hold the input records in. You need to now add the product Web Service. The process is the same as described in the post of the last part of this series. You drop the Web Service BPEL Service onto the right side of the process and fill in the details of the WSDL URL . You also have to add an Invoke node to call the service and generate the input and outputs variables for the call in the Invoke node. Now, to get the inputs from File to the service. You have to use a Transform (you can use an Assign action but a Transform action is more flexible). You drag and drop the Transform component from the Component Palette under Oracle Extensions and place it between the Receive and Invoke nodes. We name the Transform Node, Mapper File and associate the source of the mapping the schema from the Receive node and the output will be the input variable from the Invoke node. We now build the transform. We first map the user and email attributes by drag and drop the elements from the left to the right. The reason we needed to use the transform is that we will be telling the AS-User service that we want to issue an update action. Remember when we registered the service we actually used Read as the default. If we do not otherwise inform the service to use the Update action it will use the Read action instead (which is not desired). To specify the update action you need to click on the transactionType node on the right and select Set Text to set the action. You need to specify the transactionType of UPD (for update). The mapping is now complete. The final BPEL process is ready for deployment. You then deploy the BPEL process to the server and to test the service by simply dropping a file, in the same pattern/name as you specified, in the directory you specified in the File Adapter. You will see each record as a separate instance entry in the Fusion Middleware Control console. You can now load files into the product. You can repeat this process for each type of file to process. While this was a simple example it illustrates the method of loading data can be achieved using SOA Suite in conjunction with our products.

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• Why JSF Matters (to You)

  - by reza_rahman

        "Those who have knowledge, don’t predict. Those who predict, don’t have knowledge."                                                                                                    – Lao Tzu You may have noticed Thoughtworks recently crowned the likes AngularJS, etc imminent successors to server-side web frameworks. They apparently also deemed it necessary to single out JSF for righteous scorn. I have to say as I was reading the analysis I couldn't help but remember they also promptly jumped on the Ruby, Rails, Clojure, etc bandwagon a good few years ago seemingly similarly crowing these dynamic languages imminent successors to Java. I remember thinking then as I do now whether the folks at Thoughtworks are really that much smarter than me or if they are simply more prone to the Hipster buzz of the day. I'll let you make the final call on that one. I also noticed mention of "J2EE" in the context of JSF and had to wonder how up-to-date or knowledgeable the person writing the analysis actually was given that the term was basically retired almost a decade ago. There's one thing that I am absolutely sure about though - as a long time pretty happy user of JSF, I had no choice but to speak up on what I believe JSF offers. If you feel the same way, I would encourage you to support the team behind JSF whose hard work you may have benefited from over the years. True to his outspoken character PrimeFaces lead Cagatay Civici certainly did not mince words making the case for the JSF ecosystem - his excellent write-up is well worth a read. He specifically pointed out the practical problems in going whole hog with bare metal JavaScript, CSS, HTML for many development teams. I'll admit I had to smile when I read his closing sentence as well as the rather cheerful comments to the post from actual current JSF/PrimeFaces users that are apparently supposed to be on a gloomy death march. In a similar vein, OmniFaces developer Arjan Tijms did a great job pointing out the fact that despite the extremely competitive server-side Java Web UI space, JSF seems to manage to always consistently come out in either the number one or number two spot over many years and many data sources - do give his well-written message in the JAX-RS user forum a careful read. I don't think it's really reasonable to expect this to be the case for so many years if JSF was not at least a capable if not outstanding technology. If fact if you've ever wondered, Oracle itself is one of the largest JSF users on the planet. As Oracle's Shay Shmeltzer explains in a recent JSF Central interview, many of Oracle's strategic products such as ADF, ADF Mobile and Fusion Applications itself is built on JSF. There are well over 3,000 active developers working on these codebases. I don't think anyone can think of a more compelling reason to make sure that a technology is as effective as possible for practical development under real world conditions. Standing on the shoulders of the above giants, I feel like I can be pretty brief in making my own case for JSF: JSF is a powerful abstraction that brings the original Smalltalk MVC pattern to web development. This means cutting down boilerplate code to the bare minimum such that you really can think of just writing your view markup and then simply wire up some properties and event handlers on a POJO. The best way to see what this really means is to compare JSF code for a pretty small case to other approaches. You should then multiply the additional work for the typical enterprise project to try to understand what the productivity trade-offs are. This is reason alone for me to personally never take any other approach seriously as my primary web UI solution unless it can match the sheer productivity of JSF. Thanks to JSF's focus on components from the ground-up JSF has an extremely strong ecosystem that includes projects like PrimeFaces, RichFaces, OmniFaces, ICEFaces and of course ADF Faces/Mobile. These component libraries taken together constitute perhaps the largest widget set ever developed and optimized for a single web UI technology. To begin to grasp what this really means, just briefly browse the excellent PrimeFaces showcase and think about the fact that you can readily use the widgets on that showcase by just using some simple markup and knowing near to nothing about AJAX, JavaScript or CSS. JSF has the fair and legitimate advantage of being an open vendor neutral standard. This means that no single company, individual or insular clique controls JSF - openness, transparency, accountability, plurality, collaboration and inclusiveness is virtually guaranteed by the standards process itself. You have the option to choose between compatible implementations, escape any form of lock-in or even create your own compatible implementation! As you might gather from the quote at the top of the post, I am not a fan of crystal ball gazing and certainly don't want to engage in it myself. Who knows? However far-fetched it may seem maybe AngularJS is the only future we all have after all. If that is the case, so be it. Unlike what you might have been told, Java EE is about choice at heart and it can certainly work extremely well as a back-end for AngularJS. Likewise, you are also most certainly not limited to just JSF for working with Java EE - you have a rich set of choices like Struts 2, Vaadin, Errai, VRaptor 4, Wicket or perhaps even the new action-oriented web framework being considered for Java EE 8 based on the work in Jersey MVC... Please note that any views expressed here are my own only and certainly does not reflect the position of Oracle as a company.

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• Excel VBA Application.OnTime. I think its a bad idea to use this... thoughts either way?

  - by FinancialRadDeveloper

  I have a number of users I support that are asking for things to happen automatically ( well more automagically but that's another point!). One want events to happen every 120 secs ( see my other question ) and also another wants 1 thing to happen say at 5pm each business day. This has to be on the Excel sheet so therefore VBA as addins etc will be a no no, as it needs to be self contained. I have a big dislike of using Application.OnTime I think its dangerous and unreliable, what does everyone else think?

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• Hibernate : Disabling contextual LOB creation as createClob() method threw error

  - by Giri Byaks

  Hi, I am using using hibernate 3.5.6 with Oracle 10g. I am seeing the below exception during initialization but the application itself is working fine. What is the cause for this exception? and how it can be corrected? Exception Disabling contextual LOB creation as createClob() method threw error : java.lang.reflect.InvocationTargetException Info Oracle version: Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 JDBC driver: Oracle JDBC driver, version: 11.1.0.7.0 Thanks, Girish

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• How should oracle vbox look like in terms of Memory, CPU and Performance? [duplicate]

  - by Nicholas DiPiazza

  This question already has an answer here: Can you help me with my capacity planning? 2 answers I've got a need for a ton of VMs to simulate some realistic load testing scenarios. I've got a bunch of different host machines that differ in ram, cpu's, etc. What should my resource manager look like? Is there a standard way to know what the CPU, Memory and Disk Utilization should be given your CPUs + Memory available + Disks available? For example, I have a box: MemTotal: 50 Gb CPUs: 8 CPUs are pretty much 100% all day long. Memory is at about 60%. Swap not getting hit. Little bewildered by why the VMs, while doing the exact same test script, are showing different virtual memory consumption. Huh.

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• How to create a Global Rule that stores a document’s folder path in a custom metadata field

  - by Nicolas Montoya

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} How to create a Global Rule that stores a document’s folder path in a custom metadata field Efficiency purists would argue that redundancy is not necessary. In real life, we are willing to pay a price for performance –i.e. to have information at our fingertips. We have run into customers opting to store a document folder path as a document metadata field. They have their reasons, half of the ECM community will agree with them, and the other half would raise an eye brow. In the end, they are getting creative to achieve their document management goals. The below steps outlines how to create a Global Rule that would store a document’s folder path in a custom metadata field: Create a Global Rule via Configuration Manager > Rules Tab > Add Then check “Is global rule with priority”. Then check “Use rule activation condition”. The go to “Edit” and check the actions for this Script Properties: Then click OK, and the following rule activation condition will appear: Then Goto to the Fields Tab and add a Rule Field: Select the target Custom Metadata Field and click Ok, then check the “Is derived field”, then “Edit”, then go to the Custom Tab in the Script Properties window and enter the below custom script: <$if #active.dCollectionPath$> <$dprDerivedValue=#active.dCollectionPath$> <$else$> <$dprDerivedValue=#active.xCollectionIDPath$> <$endif$> For more information on the dCollectionPath property, check Section 8.2 Folder Services from the Oracle® Fusion Middleware Services Reference Guide for Oracle Universal Content Management 11g Release 1 (11.1.1) http://docs.oracle.com/cd/E21043_01/doc.1111/e11011/c08_folders002.htm The above rule will keep the Custom Metadata Field updated with the Folder Path information when a document is checked in via the Content Server (CS) Web Interface or the Desktop Integration Suite (DIS).

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• New Training and Support Center Coming Soon!

  - by Ruth

  The CRM On Demand Training and Support Center is getting a face lift. In May 2010 we will unveil the new and improved layout, look and feel, and even some new content. Some of you told us loud and clear that you wanted an easier way to find our training courses and other important information. Well, here you are: Immediately you see the look and feel has changed and things have moved around a bit. You may ask, "How can I find the training catalog? Service requests? Downloads?" There are a few ways to find what you're looking for. You may use the search box to find training, quick guides, downloads, best practices, FAQs and more. You may also click the tabs or links in the blue bar, like Browse Training, to browse other documents and information. Here is a brief outline of the tabs and links that will help as you navigate this new tool: The Support tab provides alerts and notifications specific to your application environment. The Get Started tab is organized by role and contains links to resources aimed at helping you get the most out of your first 30 days with CRM On Demand. The Learn More tab outlines information in key topic areas, like administration, integration, and reports. Go to this tab to get the resources you need to move beyond the basics. The Release Information tab contains information specific to the current and upcoming releases of CRM On Demand. Access this tab to learn about and prepare for upgrades to your CRM On Demand application. The Best Practices tab contains a compilation of knowledge gained by experts that work with CRM On Demand day in and day out. Access this knowledge to benefit from their vast experience. The Communities tab offers connections to others in the CRM On Demand community through forums, communities, blogs, and more. The Browse training link opens the training catalog.Take a look at the instructor-led training, Webinars, quick guides, use cases, and tools available to you. The Browse Knowledge link takes you to our knowledge base where you can get answers to frequently asked questions. The Submit a Service Request link directs you to My Oracle Support where you can log a service request. The steps in that process have not changed. The Web Services Library provides simple APIs and a link to Oracle Sample Code where you can get samples that can help you build custom integrations. The Add-On Applications link allows access to our downloadable applications that allow you to extend the functionality of CRM On Demand. The Templates and Tools link provides access to resources that can help you design and build CRM On Demand to meet your company's specific needs. A lot has changed and I know it is a lot to take in. To help you out, we have a printable quick guide that you can use during this transition. As always, let us know what you think: [email protected].

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• SQL Developer Data Modeler v3.3 Early Adopter: Search

  - by thatjeffsmith

  photo: Stuck in Customs via photopin cc The next version of Oracle SQL Developer Data Modeler is now available as an Early Adopter (read, beta) release. There are many new major feature enhancements to talk about, but today’s focus will be on the brand new Search mechanism. Data, data, data – SO MUCH data Google has made countless billions of dollars around a very efficient and intelligent search business. People have become accustomed to having their data accessible AND searchable. Data models can have thousands of entities or tables, each having dozens of attributes or columns. Imagine how hard it could be to find what you’re looking for here. This is the challenge we have tackled head-on in v3.3. Same location as the Search toolbar in Oracle SQL Developer (and most web browsers) Here’s how it works: Search as you type – wicked fast as the entire model is loaded into memory Supports regular expressions (regex) Results loaded to a new panel below Search across designs, models Search EVERYTHING, or filter by type Save your frequent searches Save your search results as a report Open common properties of object in search results and edit basic properties on-the-fly Want to just watch the video? We have a new Oracle Learning Library resource available now which introduces the new and improved Search mechanism in SQL Developer Data Modeler. Go watch the video and then come back. Some Screenshots This will be a pretty easy feature to pick up. Search is intuitive – we’ve already learned how to do search. Now we just have a better interface for it in SQL Developer Data Modeler. But just in case you need a couple of pointers… The SYS data dictionary in model form with Search Results If I type ‘translation’ in the search dialog, then the results will come up as hits are ‘resolved.’ By default, everything is searched, although I can filter the results after-the-fact. You can see where the search finds a match in the ‘Content’ column Save the Results as a Report If you limit the search results to a category and a model, then you can save the results as a report. All of the usual suspects You can optionally include the search string, which displays in the top of of the report as ‘PATTERN.’ You can save you common reporting setups as a template and reuse those as well. Here’s a sample HTML report: Yes, I like to search my search results report! Two More Ways to Search You can search ‘in context’ by opening the ‘Find’ dialog from an active design. You can do this using the ‘Search’ toolbar button or from a model context menu. Searching a specific model Instead of bringing up the old modal Find dialog, you now get to use the new and improved Search panel. Notice there’s no ‘Model’ drop-down to select and that the active Search form is now in the Search panel versus the search toolbar up top. What else is new in SQL Developer Data Modeler version 3.3? All kinds of goodies. You can send your model to Excel for quick edits/reviews and suck the changes back into your model, you can share objects between models, and much much more. You’ll find new videos and blog posts on the subject in the new few days and weeks. Enjoy! If you have any feedback or want to report bugs, please visit our forums.

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• December 3 is Stephanie Choyer Day

  - by rickramsey

  I don't answer Stephanie Choyer's email just so I can enjoy her French accent when she calls. "Reek! Reek! Why do joo not answer my eemails?" Without the French, life on Earth would be so much poorer. No, they don't bring to the party any motorcycles that grow chest on your hair, and the Citroen is such a frightening study in Automobile design that I don't dare climb inside one. But they have French architecture. French sidewalks. French villages. The French Alps. Grenoble. French cheese. French wine. And that glorious French accent. If I were French, I'd spend all my time enjoying being French. Which makes the work that Stephanie does day in and day with our hard-edged technologies and stubborn technologists so admirable. Oracle Solaris 11 Resources for Sysadmins and Developers The page in the link above represents the work of many people, but it was Steph who rounded them up. And it wasn't easy. I know, because I ran and hid from her on many, many occasions. But she was tireless. "Reek. Reek. Why have you not published Glynn's article? Pleeeease, you must!" Remember when tech companies gave you a simple choice? You could either read the 27,000 pages of documentation or a double-sided data sheet. Which will it be, pal? Then they started writing white papers. 74 pages of excellent prose did a beautiful job of explaining why the technology was fantastic, but never told you how to use it. Well, have you taken a look at these? How-To Technical Articles for System Admins and Developers Now you can get wicked excited about a cool technique described in a 74-page white paper, and find a technical article that shows you exactly how to use it. The wicked smart marketing folks on the Oracle Solaris team wrote them, but it was Steph who bribed them with a Cabernet or beat them over the head with a baguette until all that work was finished and posted on OTN. There are songs about French wine, but not about French vintners. There are songs about French cities, but not about French bricklayers. About French sidewalks, but not about the French policemen who keep them safe. As far as I know, there are no songs about OTN, but if there were, they would probably neglect to mention Steph. Which is why today, Dec 3rd, we celebrate Stephanie Choyer Day. We dedicate this day to our relentless, hardworking, tireless, patient and friendly French colleague with the delightful accent. If I knew how to speak French, I'd say "Thanks for all you do" in French. But I don't speak French. And I don't trust online translations. I'd probably wind up saying "My left foot yearns for curdled milk." So here it is in plain old English: Thank you, Stephanie. psssst! about that documentation and those white papers ... In case you haven't noticed, the Oracle Solaris doc team has done some pretty cool things with the Solaris docs. And those white papers are interesting reading, well worth setting aside some time. Because with Solaris, as you know, it's not just about getting by with a rudimentary grasp of the basics. It's about the amazing stuff savvy sysadmins and developers can do when they really understand it. Find them here: White Papers Documentation And don't forget training! - Rick Website Newsletter Facebook Twitter

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• Unleash the Power of Cryptography on SPARC T4

  - by B.Koch

  by Rob Ludeman Oracle’s SPARC T4 systems are architected to deliver enhanced value for customer via the inclusion of many integrated features.  One of the best examples of this approach is demonstrated in the on-chip cryptographic support that delivers wire speed encryption capabilities without any impact to application performance.  The Evolution of SPARC Encryption SPARC T-Series systems have a long history of providing this capability, dating back to the release of the first T2000 systems that featured support for on-chip RSA encryption directly in the UltraSPARC T1 processor.  Successive generations have built on this approach by support for additional encryption ciphers that are tightly coupled with the Oracle Solaris 10 and Solaris 11 encryption framework.  While earlier versions of this technology were implemented using co-processors, the SPARC T4 was redesigned with new crypto instructions to eliminate some of the performance overhead associated with the former approach, resulting in much higher performance for encrypted workloads. The Superiority of the SPARC T4 Approach to Crypto As companies continue to engage in more and more e-commerce, the need to provide greater degrees of security for these transactions is more critical than ever before.  Traditional methods of securing data in transit by applications have a number of drawbacks that are addressed by the SPARC T4 cryptographic approach. 1. Performance degradation – cryptography is highly compute intensive and therefore, there is a significant cost when using other architectures without embedded crypto functionality.  This performance penalty impacts the entire system, slowing down performance of web servers (SSL), for example, and potentially bogging down the speed of other business applications.  The SPARC T4 processor enables customers to deliver high levels of security to internal and external customers while not incurring an impact to overall SLAs in their IT environment. 2. Added cost – one of the methods to avoid performance degradation is the addition of add-in cryptographic accelerator cards or external offload engines in other systems.  While these solutions provide a brute force mechanism to avoid the problem of slower system performance, it usually comes at an added cost.  Customers looking to encrypt datacenter traffic without the overhead and expenditure of extra hardware can rely on SPARC T4 systems to deliver the performance necessary without the need to purchase other hardware or add-on cards. 3. Higher complexity – the addition of cryptographic cards or leveraging load balancers to perform encryption tasks results in added complexity from a management standpoint.  With SPARC T4, encryption keys and the framework built into Solaris 10 and 11 means that administrators generally don’t need to spend extra cycles determining how to perform cryptographic functions.  In fact, many of the instructions are built-in and require no user intervention to be utilized.  For example, For OpenSSL on Solaris 11, SPARC T4 crypto is available directly with a new built-in OpenSSL 1.0 engine, called the "t4 engine."  For a deeper technical dive into the new instructions included in SPARC T4, consult Dan Anderson’s blog. Conclusion In summary, SPARC T4 systems offer customers much more value for applications than just increased performance. The integration of key virtualization technologies, embedded encryption, and a true Enterprise Operating System, Oracle Solaris, provides direct business benefits that supersedes the commodity approach to data center computing.   SPARC T4 removes the roadblocks to secure computing by offering integrated crypto accelerators that can save IT organizations in operating cost while delivering higher levels of performance and meeting objectives around compliance. For more on the SPARC T4 family of products, go to here.

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• Three Key Tenets of Optimal Social Collaboration

  - by kellsey.ruppel

  Today's blog post comes to us from John Bruswick! This post is an abridged version of John’s white paper in which he discusses three principals to optimize social collaboration within an enterprise.   By [email protected], Oracle Principal Sales Consultant Effective social collaboration is actionable, deeply contextual and inherently derives its value from business entities outside of itself. How does an organization begin the journey from traditional, siloed collaboration to natural, business entity based social collaboration? Successful enablement of enterprise social collaboration requires that organizations embrace the following tenets and understand that traditional collaborative functionality has inherent limits - it is innovation and integration in accordance with the following tenets that will provide net-new efficiency benefits. Key Tenets of Optimal Social Collaboration Leverage a Ubiquitous Social Fabric - Collaborative activities should be supported through a ubiquitous social fabric, providing a personalized experience, broadcasting key business events and connecting people and business processes.  This supports education of participants working in and around a specific business entity that will benefit from an implicit capture of tacit knowledge and provide continuity between participants.  In the absence of this ubiquitous platform activities can still occur but are essentially siloed causing frequent duplication of effort across similar tasks, with critical tacit knowledge eluding capture. Supply Continuous Context to Support Decision Making and Problem Solving - People generally engage in collaborative behavior to obtain a decision or the resolution for a specific issue.  The time to achieve resolution is referred to as "Solve Time".  Users have traditionally been forced to switch or "alt-tab" between business systems and synthesize their own context across disparate systems and processes.  The constant loss of context forces end users to exert a large amount of effort that could be spent on higher value problem solving. Extend the Collaborative Lifecycle into Back Office - Beyond the solve time from decision making efforts, additional time is expended formalizing the resolution that was generated from collaboration in a system of record.  Extending collaboration to result in the capture of an explicit decision maximizes efficiencies, creating a closed circuit for a particular thread.  This type of structured action may exist today within your organization's customer support system around opening, solving and closing support issues, but generally does not extend to Sales focused collaborative activities. Excelling in the Unstructured Future We will always have to deal with unstructured collaborative processes within our organizations.  Regardless of the participants and nature of the collaborate process, two things are certain – the origination and end points are generally known and relate to a business entity, perhaps a customer, opportunity, order, shipping location, product or otherwise. Imagine the benefits if an organization's key business systems supported a social fabric, provided continuous context and extended the lifecycle around the collaborative decision making to include output into back office systems of record.   The technical hurdle to embracing optimal social collaboration would fall away, leaving the company with an opportunity to focus on and refine how processes were approached.  Time and resources previously required could then be reallocated to focusing on innovation to support competitive differentiation unique to your business. How can you achieve optimal social collaboration? Oracle Social Network enables business users to collaborate with each other using a broad range of collaboration styles and integrates data from a variety of sources and business applications -- allowing you to achieve optimal social collaboration. Looking to learn more? Read John's white paper, where he discusses in further detail the three principals to optimize social collaboration within an enterprise. 

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• Why SQL Developer Rocks for the Advanced User Too

  - by thatjeffsmith

  While SQL Developer may be ‘perfect for Oracle beginners,’ that doesn’t preclude advanced and intermediate users from getting their fair share of toys! I’ve been working with Oracle since the 7.3.4 days, and I think it’s pretty safe to say that the WAY an ‘old timer’ uses a tool like SQL Developer is radically different than the ‘beginner.’ If you’ve been reluctant to use SQL Developer because it’s a GUI, give me a few minutes to try to convince you it’s worth a second (or third) look. 1. Help when you want it, and only when you want it One of the biggest gripes any user has with a piece of software is when said software can’t get out of it’s own way. When you’re typing in a word processor, sometimes you can do without the grammar and spelling checks, the offer to auto-complete your words, and all of the additional mark-up. This drives folks to programs like Notepad++ and vi. You can disable the code insight feature so you can type unmolested by SQL Developer’s attempt to auto-complete your object names. Now, if you happen to come across a long or hard to spell object name, you can still invoke the feature on demand using Ctrl+Spacebar Code Editor – Completion Insight – Enable Completion Auto-Popup (Keyword being Auto) 2. Automatic File Tracking SQL*Minus is nice. Vi is cool. Notepad++ has a lot of features I like. But not too many editors offer automatic logging of changes to your files without having to setup a source control system. I was doing some work on my login.sql. I’m not doing anything crazy, but seeing what I had done in previous iterations was helpful. Now imagine how nice it would be to have this available for your l,000+ line scripts! Track your scripts as they change, no setup required! 3. Extend the Functionality Know SQL and XML? Wish SQL Developer did JUST a little bit more? Build your own extensions. You can have custom context menus and object pages in just a few minutes. This is an example of lazy developers writing code that write code. 4. Get Your Money’s Worth You’ve licensed Enterprise Edition. You got your Diagnostic and Tuning packs. Now start using them! Not everyone has access to Enterprise Manager, especially developers. But that doesn’t mean they don’t need help with troubleshooting and optimizing poorly performing SQL statements. ASH, AWR, Real-Time SQL Monitoring and the SQL Tuning Advisor are built into the Reports and Worksheet. Yes you could make the package calls, but that’s a whole lot of typing, and I’d rather just get to the results. 5. Profile, Debug, & Unit Testing PLSQL An Interactive Development Environment (IDE) built by the same folks that own the programming language (Hello – Oracle PLSQL!) should be complete. It should ‘hug’ the developer and empower them to churn out programs that work, run fast, and are easy to maintain. Write it, test it, debug it, and tune it. When you’re running your programs and you just want to see the data that’s returned, that shouldn’t require any special settings or workaround to make it happen either. Magic! And a whole lot more… I could go on and talk about the support for things like DataPump, RMAN, and DBMS_SCHEDULER, but you’re experts and you’re plenty busy. If you think SQL Developer is falling short somewhere, I want you to let us know about it.

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• Moving monarchs and dragons: migrating the JDK bugs to JIRA

  - by darcy

  Among insects, monarch butterflies and dragonflies have the longest migrations; migrating JDK bugs involves a long journey as well! As previously announced by Mark back in March, we've been working according to a revised plan to transition the JDK bug management from Sun's legacy system to initially an Oracle-internal JIRA instance which is afterward made visible and usable externally. I've been busily working on this project for the last few months and the team has made good progress on many aspects of the effort: JDK bugs will be imported into JIRA regardless of age; bugs will also be imported regardless of state, including closed bugs. Consequently, the JDK bug project will start pre-populated with over 100,000 existing bugs, some dating all the way back to 1994. This will allow a continuity of information and allow new issues to be linked to old ones. Using a custom import process, the Sun bug numbers will be preserved in JIRA. For example, the Sun bug with bug number 4040458 will become "JDK-4040458" in JIRA. In JIRA the project name, "JDK" in our case, is part of the bug's identifier. Bugs created after the JIRA migration will be numbered starting at 8000000; bugs imported from the legacy system have numbers ranging between 1000000 and 79999999. We're working with the bugs.sun.com team to try to maintain continuity of the ability to both read JDK bug information as well as to file new incidents. At least for now, the overall architecture of bugs.sun.com will be the same as it is today: it will be a gateway bridging to an Oracle-internal system, but the internal system will change to JIRA from the legacy database. Generally we are aiming to preserve the visibility of bugs currently viewable on bugs.sun.com; however, bugs in areas not related to the JDK will not be visible after the transition to JIRA. New incoming incidents will be sent to a separate JIRA project for initial triage before possibly being moved into the JDK project. JDK bug management leans heavily on being able to track the state of bugs in multiple releases, especially to coordinate delivering synchronized security releases (known as CPUs, critital patch updates, in Oracle parlance). For a security release, it is common for half a dozen or more release trains to be affected (for example, JDK 5, JDK 6 update, OpenJDK 6, JDK 7 update, JDK 8, virtual releases for HotSpot express, etc.). We've determined we need to track at least the tuple of (release, responsible engineer/assignee for the release, status in the release) for the release trains a fix is going into. To do this in JIRA, we are creating a separate port/backport issue type along with a custom link type to allow the multiple release information to be easily grouped and presented together. The Sun legacy system had a three-level classification scheme, product, category, and subcategory. Out of the box, JIRA only has a one-level classification, component. We've implemented a custom second-level classification, subcomponent. As part of the bug migration we've taken the opportunity to think about how bugs should be grouped under a two-level system and we'll the new system will be simpler and more regular. The main top-level components of the JDK product will include: core-libs client-libs deploy install security-libs other-libs tools hotspot For the libs areas, the primary name of the subcomportment will be the package of the API in question. In the core-libs component, there will be subcomponents like: java.lang java.lang.class_loading java.math java.util java.util:i18n In the tools component, subcomponents will primarily correspond to command names in $JDK/bin like, jar, javac, and javap. The first several bulk imports of the JDK bugs into JIRA have gone well and we're continuing to refine the import to have greater fidelity to the current data, including by reconstructing information not brought over in a structured fashion during the previous large JDK bug system migration back in 2004. We don't currently have a firm timeline of when the new system will be usable externally, but as it becomes available, I'll share further information in follow-up blog posts.

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• SEASON'S GREETINGS AND HAPPY HOLIDAYS

  - by klaudia.drulis

  p.msonormal { margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:calibri; } li.msonormal { margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:calibri; } p.listparagraph { margin-top:0in; margin-right:0in; margin-bottom:.0001pt; margin-left:.5in; font-size:11.0pt; font-family:calibri; } -- ! Please follow Guidelines for a proper working email ! ___________________________________________________________________________________________________________________ Oracle standard tags   symbol entity Special character Ampersand & & Apostrophe ’ ’ Copyright © © Ellipsis … … Em dash — — En dash – – Euro € € Pound £ £ Left quote “ “ Right quote ” ” Registered trademark ® ® Trademark ™ ℄ Yen ¥ ¥ ___________________________________________________________________________________________________________________ IMPORTANT in creating a link to have a desired color (red, black, etc) that will work in Hotmail, Yahoo, Outlook, and Gmail You MUST Place the inside the Example Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ --   SEASON'S GREETINGS AND HAPPY HOLIDAYS Click here to view the e-card We would like to wish you a Merry Christmas and a prosperous new year. Tanti auguri di buon natale e felice anno nuovo!!! Je vous souhaite de joyeuses fetes, et tous mes voeux de succes pour l'annee a venir ! Tous mes voeux de bonheur, de succes et d’epanouissement pour 2011! Va urez Sarbatori Fericite si un an nou fericit!!! El equipo de Recruitment de Oracle te desea una feliz navidad y un fantastico 2011 Namens het campus recruitment team wensen wij je fijne feestdagen en een uitdagend 2011! In this closing paragraph, reinforce the primary benefit or opportunity being offered. Include a call to action and contact information. Body copy to this point should not exceed 150 words. Wszystkim Sympatykom naszego Blogu skladamy zyczenia Spokojnych i Radosnych Swiat Bozego Narodzenia oraz Pomyslnosci i Sukcesów w Nowym Roku.     Stay Connected: Facebook Experienced YouTube Twitter OracleMix Graduates Copyright © 2010, Oracle and/or its affiliates. All rights reserved.    

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• Valuing "Working Software over Comprehensive Documentation"

  - by tom.spitz

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I subscribe to the tenets put forth in the Manifesto for Agile Software Development - http://agilemanifesto.org. As Oracle's chief methodologist, that might seem a self-deprecating attitude. After all, the agile manifesto tells us that we should value "individuals and interactions" over "processes and tools." My job includes process development. I also subscribe to ideas put forth in a number of subsequent works including Balancing Agility and Discipline: A Guide for the Perplexed (Boehm/Turner, Addison-Wesley) and Agile Project Management: Creating Innovative Products (Highsmith, Addison-Wesley). Both of these books talk about finding the right balance between "agility and discipline" or between a "predictive and adaptive" project approach. So there still seems to be a place for us in creating the Oracle Unified Method (OUM) to become the "single method framework that supports the successful implementation of every Oracle product." After all, the real idea is to apply just enough ceremony and produce just enough documentation to suit the needs of the particular project that supports an enterprise in moving toward its desired future state. The thing I've been struggling with - and the thing I'd like to hear from you about right now - is the prevalence of an ongoing obsession with "documents." OUM provides a comprehensive set of guidance for an iterative and incremental approach to engineering and implementing software systems. Our intent is first to support the information technology system implementation and, as necessary, support the creation of documentation. OUM, therefore, includes a supporting set of document templates. Our guidance is to employ those templates, sparingly, as needed; not create piles of documentation that you're not gonna (sic) need. In other words, don't serve the method, make the method serve you. Yet, there seems to be a "gimme" mentality in some circles that if you give me a sample document - or better yet - a repository of samples - then I will be able to do anything cheaply and quickly. The notion is certainly appealing AND reuse can save time. Plus, documents are a lowest common denominator way of packaging reusable stuff. However, without sustained investment and management I've seen "reuse repositories" turn quickly into garbage heaps. So, I remain a skeptic. I agree that providing document examples that promote consistency is helpful. However, there may be too much emphasis on the documents themselves and not enough on creating a system that meets the evolving needs of the business. How can we shift the emphasis toward working software and away from our dependency on documents - especially on large, complex implementation projects - while still supporting the need for documentation? I'd like to hear your thoughts.

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• Managing Social Relationships for the Enterprise – Part 2

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Reggie Bradford, Senior Vice President, Oracle  On September 13, 2012, I sat down with Altimeter Analyst Jeremiah Owyang to talk about how enterprise businesses are approaching the management of both their social media strategies and internal structures. There’s no longer any question as to whether companies are adopting social full throttle. That’s exactly the way it should be, because it’s a top online behavior across all age groups. For your consumers, it’s an ingrained, normal form of communication. And beyond connecting with friends, social users are reaching out for information and service from brands. Jeremiah tells us 29% of Twitter followers follow a brand and 58% of Facebook users have “Liked” a brand. Even on the B2B side, people act on reviews and recommendations. Just as in the early 90’s we saw companies move from static to dynamic web sites, businesses of all sizes are moving from just establishing a social presence to determining effective and efficient ways to use it. I like to say we’re in the 2nd or 3rd inning of a 9-inning game. Corporate social started out as a Facebook page, it’s multiple channels servicing customers wherever they are. Social is also moving from merely moderating to analyzing so that the signal can be separated from the noise, so that impactful influencers can be separated from other users. Organizationally, social started with the marketers. Now we’re getting into social selling, commerce, service, HR, recruiting, and collaboration. That’s Oracle’s concept of enterprise social relationship management, a framework to extend social across the entire organization real-time in as holistic a way as possible. Social requires more corporate coordination than ever before. One of my favorite statistics is that the average corporation at enterprise has 178 social accounts, according to Altimeter. Not all of them active, not all of them necessary, but 178 of them. That kind of fragmentation creates risk, so the smarter companies will look for solutions (as opposed to tools) that can organize, scale and defragment, as well as quickly integrate other networks and technologies that will come along. Our conversation goes deep into the various corporate social structures we’re seeing, as well as the advantages and disadvantages of each. There are also a couple of great examples of how known brands used an integrated, holistic approach to achieve stated social goals. What’s especially exciting to me is the Oracle SRM framework for the enterprise provides companywide integration into one seamless system. This is not a dream. This is going to have substantial business impact in the next several years.

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• Attending a Career Fair: &ldquo;Don&rsquo;t be shy &ndash; Be prepared&rdquo;

  - by jessica.ebbelaar

  There are a large number of ways to interact with companies nowadays. The career fair is a very effective and personal way to interact with a number of different companies in a very short period of time. Here are some simple tips to help you perform during a career fair. Do research The key to being successful at a career fair is to do research before you go. Make a first selection of the companies you feel could be interesting for you. Include many types of employers. Once you have decided on the list of companies you want to visit, go to their career portal. Inform yourself about what the company does, i.e what roles there are available, how the company culture is described, what impression the testimonials give you. The question that you still have after reviewing this information, are the ones you can discuss with the company on the fair. Sell yourself Visit the companies you have on your top 5 list first, so you will be at your highest energy level to make that first impression. Think in advance about what you are going to tell the recruiter. Prepare a 30-second introduction (including degree, strengths, skills & experience) Be confident when you talk about your experience. Remember to start the conversation with a smile, make good eye contact and give a firm handshake. You could be speaking to your next manager, so be professional! If you already know what jobs you are interested in, relate your skills and experience to the roles that the company has available. If you are not yet sure gather as much information as you can about employment and/or hiring procedures, specific skills necessary for different jobs, training and career paths. Stand out As career fairs are very crowded and the attending companies meet with a lot of potential candidates on one day, you have to make sure you are noticed in a positive way. A good preparation and asking questions that show you have a good understanding of the industry, organization and roles will help you. Be aware of time demands on employers. Do not monopolize an employer's time. Dress appropriately to make a good first impression. Bring your resume Do not forget to bring your resume in print or on a USB-stick to the fair. If you are searching for different types of jobs, bring different versions of your resume. Your resume should be short and professional on white paper that is free of graphics or fancy print styles and containing larger margins for interviewer notes. Follow up After each conversation ask who you can contact for follow-up discussions about the specific roles. Use the back of a business card to record notes that help you remember important details and follow-up instructions. If no card is available, record the contact information and your comments in your notepad or phone. Last but not least, thank everyone you talk to for their time. Follow up as soon as possible with thank you notes that address the companies’ hiring needs, your qualifications, and express your desire for a second interview. What not to do… Do not visit a company with a group of friends. Interact with the companies on your own, to make your own positive impression. Do not walk up to a recruiter and interrupt a current conversation; wait your turn and be polite. What you should absolutely avoid is a grab and run on freebies! Take the time to speak to the company and ask for a freebie at the end of the conversation in case they are not offered to you. Good luck with the preparations for the career fair you will attend. Oracle recruiters look forward to meet you! They will be present on a large number of fairs in the region. For an overview of the fairs go to the Events & Calendar page on http://campus.oracle.com If you have any questions related to this article feel free to contact [email protected].

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