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  • Why JSF Matters (to You)

    - by reza_rahman
          "Those who have knowledge, don’t predict. Those who predict, don’t have knowledge."                                                                                                    – Lao Tzu You may have noticed Thoughtworks recently crowned the likes AngularJS, etc imminent successors to server-side web frameworks. They apparently also deemed it necessary to single out JSF for righteous scorn. I have to say as I was reading the analysis I couldn't help but remember they also promptly jumped on the Ruby, Rails, Clojure, etc bandwagon a good few years ago seemingly similarly crowing these dynamic languages imminent successors to Java. I remember thinking then as I do now whether the folks at Thoughtworks are really that much smarter than me or if they are simply more prone to the Hipster buzz of the day. I'll let you make the final call on that one. I also noticed mention of "J2EE" in the context of JSF and had to wonder how up-to-date or knowledgeable the person writing the analysis actually was given that the term was basically retired almost a decade ago. There's one thing that I am absolutely sure about though - as a long time pretty happy user of JSF, I had no choice but to speak up on what I believe JSF offers. If you feel the same way, I would encourage you to support the team behind JSF whose hard work you may have benefited from over the years. True to his outspoken character PrimeFaces lead Cagatay Civici certainly did not mince words making the case for the JSF ecosystem - his excellent write-up is well worth a read. He specifically pointed out the practical problems in going whole hog with bare metal JavaScript, CSS, HTML for many development teams. I'll admit I had to smile when I read his closing sentence as well as the rather cheerful comments to the post from actual current JSF/PrimeFaces users that are apparently supposed to be on a gloomy death march. In a similar vein, OmniFaces developer Arjan Tijms did a great job pointing out the fact that despite the extremely competitive server-side Java Web UI space, JSF seems to manage to always consistently come out in either the number one or number two spot over many years and many data sources - do give his well-written message in the JAX-RS user forum a careful read. I don't think it's really reasonable to expect this to be the case for so many years if JSF was not at least a capable if not outstanding technology. If fact if you've ever wondered, Oracle itself is one of the largest JSF users on the planet. As Oracle's Shay Shmeltzer explains in a recent JSF Central interview, many of Oracle's strategic products such as ADF, ADF Mobile and Fusion Applications itself is built on JSF. There are well over 3,000 active developers working on these codebases. I don't think anyone can think of a more compelling reason to make sure that a technology is as effective as possible for practical development under real world conditions. Standing on the shoulders of the above giants, I feel like I can be pretty brief in making my own case for JSF: JSF is a powerful abstraction that brings the original Smalltalk MVC pattern to web development. This means cutting down boilerplate code to the bare minimum such that you really can think of just writing your view markup and then simply wire up some properties and event handlers on a POJO. The best way to see what this really means is to compare JSF code for a pretty small case to other approaches. You should then multiply the additional work for the typical enterprise project to try to understand what the productivity trade-offs are. This is reason alone for me to personally never take any other approach seriously as my primary web UI solution unless it can match the sheer productivity of JSF. Thanks to JSF's focus on components from the ground-up JSF has an extremely strong ecosystem that includes projects like PrimeFaces, RichFaces, OmniFaces, ICEFaces and of course ADF Faces/Mobile. These component libraries taken together constitute perhaps the largest widget set ever developed and optimized for a single web UI technology. To begin to grasp what this really means, just briefly browse the excellent PrimeFaces showcase and think about the fact that you can readily use the widgets on that showcase by just using some simple markup and knowing near to nothing about AJAX, JavaScript or CSS. JSF has the fair and legitimate advantage of being an open vendor neutral standard. This means that no single company, individual or insular clique controls JSF - openness, transparency, accountability, plurality, collaboration and inclusiveness is virtually guaranteed by the standards process itself. You have the option to choose between compatible implementations, escape any form of lock-in or even create your own compatible implementation! As you might gather from the quote at the top of the post, I am not a fan of crystal ball gazing and certainly don't want to engage in it myself. Who knows? However far-fetched it may seem maybe AngularJS is the only future we all have after all. If that is the case, so be it. Unlike what you might have been told, Java EE is about choice at heart and it can certainly work extremely well as a back-end for AngularJS. Likewise, you are also most certainly not limited to just JSF for working with Java EE - you have a rich set of choices like Struts 2, Vaadin, Errai, VRaptor 4, Wicket or perhaps even the new action-oriented web framework being considered for Java EE 8 based on the work in Jersey MVC... Please note that any views expressed here are my own only and certainly does not reflect the position of Oracle as a company.

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  • Authenticating Windows 7 against MIT Kerberos 5

    - by tommed
    Hi There, I've been wracking my brains trying to get Windows 7 authenticating against a MIT Kerberos 5 Realm (which is running on an Arch Linux server). I've done the following on the server (aka dc1): Installed and configured a NTP time server Installed and configured DHCP and DNS (setup for the domain tnet.loc) Installed Kerberos from source Setup the database Configured the keytab Setup the ACL file with: *@TNET.LOC * Added a policy for my user and my machine: addpol users addpol admin addpol hosts ank -policy users [email protected] ank -policy admin tom/[email protected] ank -policy hosts host/wdesk3.tnet.loc -pw MYPASSWORDHERE I then did the following to the windows 7 client (aka wdesk3): Made sure the ip address was supplied by my DHCP server and dc1.tnet.loc pings ok Set the internet time server to my linux server (aka dc1.tnet.loc) Used ksetup to configure the realm: ksetup /SetRealm TNET.LOC ksetup /AddKdc dc1.tnet.loc ksetip /SetComputerPassword MYPASSWORDHERE ksetip /MapUser * * After some googl-ing I found that DES encryption was disabled by Windows 7 by default and I turned the policy on to support DES encryption over Kerberos Then I rebooted the windows client However after doing all that I still cannot login from my Windows client. :( Looking at the logs on the server; the request looks fine and everything works great, I think the issue is that the response from the KDC is not recognized by the Windows Client and a generic login error appears: "Login Failure: User name or password is invalid". The log file for the server looks like this (I tail'ed this so I know it's happening when the Windows machine attempts the login): If I supply an invalid realm in the login window I get a completely different error message, so I don't think it's a connection problem from the client to the server? But I can't find any error logs on the Windows machine? (anyone know where these are?) If I try: runas /netonly /user:[email protected] cmd.exe everything works (although I don't get anything appear in the server logs, so I'm wondering if it's not touching the server for this??), but if I run: runas /user:[email protected] cmd.exe I get the same authentication error. Any Kerberos Gurus out there who can give me some ideas as to what to try next? pretty please?

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  • Transferring FSMO roles over vpn

    - by Tom Bowman
    I have a server located at one of our offices which is quite old and is due to be upgraded soon, this server holds the FSMO roles, I have another server in another office, both are DC's in the same domain and both are replicated, both run Server 2003 standard. I need to transfer the FSMO roles from the old server to the the one I have in the other office before I upgrade. Also I am looking at bringing in Exchange 2010 server however I cant install/configure that until I transfer the roles as it needs to be at the same site as the schema master. My question really is as both servers replicate over a vpn, how quickly will the roles transfer and will there be downtime as I need to make sure that while the transfer is running, both servers will service logon's and share files. or would it be better to do it out of hours? many thanks and apologies if I've missed out anything Regards Tom

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  • save xml object so that elements are in sorted order in saved xml file

    - by scot
    Hi , I am saving a xml document object and it is saved in a xml file as shown below . <author name="tom" book="Fun-II"/> <author name="jack" book="Live-I"/> <author name="pete" book="Code-I"/> <author name="jack" book="Live-II"/> <author name="pete" book="Code-II"/> <author name="tom" book="Fun-I"/> instead i want to sort the content in document object so that when i persist the object it is saved by grouping authors then book name as below: <author name="jack" book="Live-I"/> <author name="jack" book="Live-II"/> <author name="pete" book="Code-I"/> <author name="pete" book="Code-II"/> <author name="tom" book="Fun-I"/> <author name="tom" book="Fun-II"/> I use apache xml beans..any ideas on how to achieve this? thanks.

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  • Tomcat6 host-manager

    - by Tom
    Halo Gurus I have a problem with setting a new hosts in Tomcat6 host-manager application. Host-manager application works very well. Everything works. But when restart the server, all settings are lost. I have to everything set up again. 1.I start Tomcat6 host-manager http://localhost:8080/host-manager/html 2.Set up Hosts 3.Everything works 4.Restart server /sbin/service restart tomcat6 6.The settings are lost. There are not Hosts. I have to all set up again. goto 1 note: I use CentOS5 and Tomcat6 Thanks a lot Tom

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  • cloud/grid computing

    - by tom smith
    Hi guys. I'm appologizing in advance to the guys who will tell me this isn't a tech/server/IT issue! But I've been beating my head around this for a couple of days now. I'm trying figure out who to talk to, or which company I can approach to try to see if there are Grid/Cloud Computing companies who have programs setup to deal with colleges. I'm dealing with a compsci course, and we're looking at a few projects that would require a great deal of computing/computational resources. But in calling different companies (HP/Rackspace/etc..) I'm either not getting through to the right depts, or to the right people, or the companies just aren't setup for this. There are plenty of companies who have discounts for desktop software/hardware, but who in the biz deals with discounts/offerings for Cloud/Grid Computing solutions?? Any thoughts/pointers would be greatly appreciated. Thanks -tom

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  • IMAP and Folder Subscriptions

    - by tom
    Hey guys I'm trying to figure out how folder subscriptions work with IMAP Clients and, in my case, in an Exchange 2007 environment. I have managed to deduce, I think correctly, that the folder subscription settings for individuals are stored centrally on the mailbox (At least, having configured 2 profiles on thunderbird, on 2 different machines, they subscribe to the exact same folders and dont display the exact same ones). The point of this being that I have had 2 or 3 different people in the past day report to me that they are having problems subscribing to certain folders, and having certain folder subscriptions remembered (particularly sub-folders). This is across both Thunderbird 2 and 3. can anyone suggest anything? Tom

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  • Hibernate : Disabling contextual LOB creation as createClob() method threw error

    - by Giri Byaks
    Hi, I am using using hibernate 3.5.6 with Oracle 10g. I am seeing the below exception during initialization but the application itself is working fine. What is the cause for this exception? and how it can be corrected? Exception Disabling contextual LOB creation as createClob() method threw error : java.lang.reflect.InvocationTargetException Info Oracle version: Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 JDBC driver: Oracle JDBC driver, version: 11.1.0.7.0 Thanks, Girish

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  • Exchange 2010 - Trying to add an additional domain fails

    - by Tom Beech
    We're trying to add an additional domain to our existing exchange 2010 box. I'm doing this under our network administrator user which has pretty much every permission but i'm getting: VERBOSE: Connecting to EXCHANGE01.isd.isdevelopment.co.uk VERBOSE: Connected to EXCHANGE01.isd.isdevelopment.co.uk. [PS] C:\Windows\system32>new-AcceptedDomain -Name 'NewName' -DomainName 'newDomainaddress.com' -DomainType 'Autho ritative' Active Directory operation failed on DCSERVER01.isd.isdevelopment.co.uk. This error is not retriable. Additional inform ation: Insufficient access rights to perform the operation. Active directory response: 00002098: SecErr: DSID-03150BB9, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 + CategoryInfo : NotSpecified: (0:Int32) [New-AcceptedDomain], ADOperationException + FullyQualifiedErrorId : 282695C2,Microsoft.Exchange.Management.SystemConfigurationTasks.NewAcceptedDomain Any help will be appreciated. Tom

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  • Iptables mark incoming packet - vpn routing

    - by Tom
    I have connected my home to my workplace for out of house backup reasons through openvpn. The connection is working nicely. At work I have 5 fixed IP addresses. Now I would like to assign one of these IP addresses to be forwarded to my home machine. I have confirmed packet arrival at my home machine with tcpdump. The problem is that my default route at home is NOT the tun0 (naturally), but eth0 to my own ISP. So I created a separate routing table to route my tun0 packets back to where they belong, but do not how to mark the incoming packet which arrive through tun0 with iptables, so I can drive them back. I do not want any port restrictions, but only what comes from tun0 should leave through tun0 thanks tom

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  • How should oracle vbox look like in terms of Memory, CPU and Performance? [duplicate]

    - by Nicholas DiPiazza
    This question already has an answer here: Can you help me with my capacity planning? 2 answers I've got a need for a ton of VMs to simulate some realistic load testing scenarios. I've got a bunch of different host machines that differ in ram, cpu's, etc. What should my resource manager look like? Is there a standard way to know what the CPU, Memory and Disk Utilization should be given your CPUs + Memory available + Disks available? For example, I have a box: MemTotal: 50 Gb CPUs: 8 CPUs are pretty much 100% all day long. Memory is at about 60%. Swap not getting hit. Little bewildered by why the VMs, while doing the exact same test script, are showing different virtual memory consumption. Huh.

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  • How to create a Global Rule that stores a document’s folder path in a custom metadata field

    - by Nicolas Montoya
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} How to create a Global Rule that stores a document’s folder path in a custom metadata field Efficiency purists would argue that redundancy is not necessary. In real life, we are willing to pay a price for performance –i.e. to have information at our fingertips. We have run into customers opting to store a document folder path as a document metadata field. They have their reasons, half of the ECM community will agree with them, and the other half would raise an eye brow. In the end, they are getting creative to achieve their document management goals. The below steps outlines how to create a Global Rule that would store a document’s folder path in a custom metadata field: Create a Global Rule via Configuration Manager > Rules Tab > Add Then check “Is global rule with priority”. Then check “Use rule activation condition”. The go to “Edit” and check the actions for this Script Properties: Then click OK, and the following rule activation condition will appear: Then Goto to the Fields Tab and add a Rule Field: Select the target Custom Metadata Field and click Ok, then check the “Is derived field”, then “Edit”, then go to the Custom Tab in the Script Properties window and enter the below custom script: <$if #active.dCollectionPath$> <$dprDerivedValue=#active.dCollectionPath$> <$else$> <$dprDerivedValue=#active.xCollectionIDPath$> <$endif$> For more information on the dCollectionPath property, check Section 8.2 Folder Services from the Oracle® Fusion Middleware Services Reference Guide for Oracle Universal Content Management 11g Release 1 (11.1.1) http://docs.oracle.com/cd/E21043_01/doc.1111/e11011/c08_folders002.htm The above rule will keep the Custom Metadata Field updated with the Folder Path information when a document is checked in via the Content Server (CS) Web Interface or the Desktop Integration Suite (DIS).

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  • New Training and Support Center Coming Soon!

    - by Ruth
    The CRM On Demand Training and Support Center is getting a face lift. In May 2010 we will unveil the new and improved layout, look and feel, and even some new content. Some of you told us loud and clear that you wanted an easier way to find our training courses and other important information. Well, here you are: Immediately you see the look and feel has changed and things have moved around a bit. You may ask, "How can I find the training catalog? Service requests? Downloads?" There are a few ways to find what you're looking for. You may use the search box to find training, quick guides, downloads, best practices, FAQs and more. You may also click the tabs or links in the blue bar, like Browse Training, to browse other documents and information. Here is a brief outline of the tabs and links that will help as you navigate this new tool: The Support tab provides alerts and notifications specific to your application environment. The Get Started tab is organized by role and contains links to resources aimed at helping you get the most out of your first 30 days with CRM On Demand. The Learn More tab outlines information in key topic areas, like administration, integration, and reports. Go to this tab to get the resources you need to move beyond the basics. The Release Information tab contains information specific to the current and upcoming releases of CRM On Demand. Access this tab to learn about and prepare for upgrades to your CRM On Demand application. The Best Practices tab contains a compilation of knowledge gained by experts that work with CRM On Demand day in and day out. Access this knowledge to benefit from their vast experience. The Communities tab offers connections to others in the CRM On Demand community through forums, communities, blogs, and more. The Browse training link opens the training catalog.Take a look at the instructor-led training, Webinars, quick guides, use cases, and tools available to you. The Browse Knowledge link takes you to our knowledge base where you can get answers to frequently asked questions. The Submit a Service Request link directs you to My Oracle Support where you can log a service request. The steps in that process have not changed. The Web Services Library provides simple APIs and a link to Oracle Sample Code where you can get samples that can help you build custom integrations. The Add-On Applications link allows access to our downloadable applications that allow you to extend the functionality of CRM On Demand. The Templates and Tools link provides access to resources that can help you design and build CRM On Demand to meet your company's specific needs. A lot has changed and I know it is a lot to take in. To help you out, we have a printable quick guide that you can use during this transition. As always, let us know what you think: [email protected].

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  • SQL Developer Data Modeler v3.3 Early Adopter: Search

    - by thatjeffsmith
    photo: Stuck in Customs via photopin cc The next version of Oracle SQL Developer Data Modeler is now available as an Early Adopter (read, beta) release. There are many new major feature enhancements to talk about, but today’s focus will be on the brand new Search mechanism. Data, data, data – SO MUCH data Google has made countless billions of dollars around a very efficient and intelligent search business. People have become accustomed to having their data accessible AND searchable. Data models can have thousands of entities or tables, each having dozens of attributes or columns. Imagine how hard it could be to find what you’re looking for here. This is the challenge we have tackled head-on in v3.3. Same location as the Search toolbar in Oracle SQL Developer (and most web browsers) Here’s how it works: Search as you type – wicked fast as the entire model is loaded into memory Supports regular expressions (regex) Results loaded to a new panel below Search across designs, models Search EVERYTHING, or filter by type Save your frequent searches Save your search results as a report Open common properties of object in search results and edit basic properties on-the-fly Want to just watch the video? We have a new Oracle Learning Library resource available now which introduces the new and improved Search mechanism in SQL Developer Data Modeler. Go watch the video and then come back. Some Screenshots This will be a pretty easy feature to pick up. Search is intuitive – we’ve already learned how to do search. Now we just have a better interface for it in SQL Developer Data Modeler. But just in case you need a couple of pointers… The SYS data dictionary in model form with Search Results If I type ‘translation’ in the search dialog, then the results will come up as hits are ‘resolved.’ By default, everything is searched, although I can filter the results after-the-fact. You can see where the search finds a match in the ‘Content’ column Save the Results as a Report If you limit the search results to a category and a model, then you can save the results as a report. All of the usual suspects You can optionally include the search string, which displays in the top of of the report as ‘PATTERN.’ You can save you common reporting setups as a template and reuse those as well. Here’s a sample HTML report: Yes, I like to search my search results report! Two More Ways to Search You can search ‘in context’ by opening the ‘Find’ dialog from an active design. You can do this using the ‘Search’ toolbar button or from a model context menu. Searching a specific model Instead of bringing up the old modal Find dialog, you now get to use the new and improved Search panel. Notice there’s no ‘Model’ drop-down to select and that the active Search form is now in the Search panel versus the search toolbar up top. What else is new in SQL Developer Data Modeler version 3.3? All kinds of goodies. You can send your model to Excel for quick edits/reviews and suck the changes back into your model, you can share objects between models, and much much more. You’ll find new videos and blog posts on the subject in the new few days and weeks. Enjoy! If you have any feedback or want to report bugs, please visit our forums.

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  • December 3 is Stephanie Choyer Day

    - by rickramsey
    I don't answer Stephanie Choyer's email just so I can enjoy her French accent when she calls. "Reek! Reek! Why do joo not answer my eemails?" Without the French, life on Earth would be so much poorer. No, they don't bring to the party any motorcycles that grow chest on your hair, and the Citroen is such a frightening study in Automobile design that I don't dare climb inside one. But they have French architecture. French sidewalks. French villages. The French Alps. Grenoble. French cheese. French wine. And that glorious French accent. If I were French, I'd spend all my time enjoying being French. Which makes the work that Stephanie does day in and day with our hard-edged technologies and stubborn technologists so admirable. Oracle Solaris 11 Resources for Sysadmins and Developers The page in the link above represents the work of many people, but it was Steph who rounded them up. And it wasn't easy. I know, because I ran and hid from her on many, many occasions. But she was tireless. "Reek. Reek. Why have you not published Glynn's article? Pleeeease, you must!" Remember when tech companies gave you a simple choice? You could either read the 27,000 pages of documentation or a double-sided data sheet. Which will it be, pal? Then they started writing white papers. 74 pages of excellent prose did a beautiful job of explaining why the technology was fantastic, but never told you how to use it. Well, have you taken a look at these? How-To Technical Articles for System Admins and Developers Now you can get wicked excited about a cool technique described in a 74-page white paper, and find a technical article that shows you exactly how to use it. The wicked smart marketing folks on the Oracle Solaris team wrote them, but it was Steph who bribed them with a Cabernet or beat them over the head with a baguette until all that work was finished and posted on OTN. There are songs about French wine, but not about French vintners. There are songs about French cities, but not about French bricklayers. About French sidewalks, but not about the French policemen who keep them safe. As far as I know, there are no songs about OTN, but if there were, they would probably neglect to mention Steph. Which is why today, Dec 3rd, we celebrate Stephanie Choyer Day. We dedicate this day to our relentless, hardworking, tireless, patient and friendly French colleague with the delightful accent. If I knew how to speak French, I'd say "Thanks for all you do" in French. But I don't speak French. And I don't trust online translations. I'd probably wind up saying "My left foot yearns for curdled milk." So here it is in plain old English: Thank you, Stephanie. psssst! about that documentation and those white papers ... In case you haven't noticed, the Oracle Solaris doc team has done some pretty cool things with the Solaris docs. And those white papers are interesting reading, well worth setting aside some time. Because with Solaris, as you know, it's not just about getting by with a rudimentary grasp of the basics. It's about the amazing stuff savvy sysadmins and developers can do when they really understand it. Find them here: White Papers Documentation And don't forget training! - Rick Website Newsletter Facebook Twitter

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  • Unleash the Power of Cryptography on SPARC T4

    - by B.Koch
    by Rob Ludeman Oracle’s SPARC T4 systems are architected to deliver enhanced value for customer via the inclusion of many integrated features.  One of the best examples of this approach is demonstrated in the on-chip cryptographic support that delivers wire speed encryption capabilities without any impact to application performance.  The Evolution of SPARC Encryption SPARC T-Series systems have a long history of providing this capability, dating back to the release of the first T2000 systems that featured support for on-chip RSA encryption directly in the UltraSPARC T1 processor.  Successive generations have built on this approach by support for additional encryption ciphers that are tightly coupled with the Oracle Solaris 10 and Solaris 11 encryption framework.  While earlier versions of this technology were implemented using co-processors, the SPARC T4 was redesigned with new crypto instructions to eliminate some of the performance overhead associated with the former approach, resulting in much higher performance for encrypted workloads. The Superiority of the SPARC T4 Approach to Crypto As companies continue to engage in more and more e-commerce, the need to provide greater degrees of security for these transactions is more critical than ever before.  Traditional methods of securing data in transit by applications have a number of drawbacks that are addressed by the SPARC T4 cryptographic approach. 1. Performance degradation – cryptography is highly compute intensive and therefore, there is a significant cost when using other architectures without embedded crypto functionality.  This performance penalty impacts the entire system, slowing down performance of web servers (SSL), for example, and potentially bogging down the speed of other business applications.  The SPARC T4 processor enables customers to deliver high levels of security to internal and external customers while not incurring an impact to overall SLAs in their IT environment. 2. Added cost – one of the methods to avoid performance degradation is the addition of add-in cryptographic accelerator cards or external offload engines in other systems.  While these solutions provide a brute force mechanism to avoid the problem of slower system performance, it usually comes at an added cost.  Customers looking to encrypt datacenter traffic without the overhead and expenditure of extra hardware can rely on SPARC T4 systems to deliver the performance necessary without the need to purchase other hardware or add-on cards. 3. Higher complexity – the addition of cryptographic cards or leveraging load balancers to perform encryption tasks results in added complexity from a management standpoint.  With SPARC T4, encryption keys and the framework built into Solaris 10 and 11 means that administrators generally don’t need to spend extra cycles determining how to perform cryptographic functions.  In fact, many of the instructions are built-in and require no user intervention to be utilized.  For example, For OpenSSL on Solaris 11, SPARC T4 crypto is available directly with a new built-in OpenSSL 1.0 engine, called the "t4 engine."  For a deeper technical dive into the new instructions included in SPARC T4, consult Dan Anderson’s blog. Conclusion In summary, SPARC T4 systems offer customers much more value for applications than just increased performance. The integration of key virtualization technologies, embedded encryption, and a true Enterprise Operating System, Oracle Solaris, provides direct business benefits that supersedes the commodity approach to data center computing.   SPARC T4 removes the roadblocks to secure computing by offering integrated crypto accelerators that can save IT organizations in operating cost while delivering higher levels of performance and meeting objectives around compliance. For more on the SPARC T4 family of products, go to here.

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  • Why SQL Developer Rocks for the Advanced User Too

    - by thatjeffsmith
    While SQL Developer may be ‘perfect for Oracle beginners,’ that doesn’t preclude advanced and intermediate users from getting their fair share of toys! I’ve been working with Oracle since the 7.3.4 days, and I think it’s pretty safe to say that the WAY an ‘old timer’ uses a tool like SQL Developer is radically different than the ‘beginner.’ If you’ve been reluctant to use SQL Developer because it’s a GUI, give me a few minutes to try to convince you it’s worth a second (or third) look. 1. Help when you want it, and only when you want it One of the biggest gripes any user has with a piece of software is when said software can’t get out of it’s own way. When you’re typing in a word processor, sometimes you can do without the grammar and spelling checks, the offer to auto-complete your words, and all of the additional mark-up. This drives folks to programs like Notepad++ and vi. You can disable the code insight feature so you can type unmolested by SQL Developer’s attempt to auto-complete your object names. Now, if you happen to come across a long or hard to spell object name, you can still invoke the feature on demand using Ctrl+Spacebar Code Editor – Completion Insight – Enable Completion Auto-Popup (Keyword being Auto) 2. Automatic File Tracking SQL*Minus is nice. Vi is cool. Notepad++ has a lot of features I like. But not too many editors offer automatic logging of changes to your files without having to setup a source control system. I was doing some work on my login.sql. I’m not doing anything crazy, but seeing what I had done in previous iterations was helpful. Now imagine how nice it would be to have this available for your l,000+ line scripts! Track your scripts as they change, no setup required! 3. Extend the Functionality Know SQL and XML? Wish SQL Developer did JUST a little bit more? Build your own extensions. You can have custom context menus and object pages in just a few minutes. This is an example of lazy developers writing code that write code. 4. Get Your Money’s Worth You’ve licensed Enterprise Edition. You got your Diagnostic and Tuning packs. Now start using them! Not everyone has access to Enterprise Manager, especially developers. But that doesn’t mean they don’t need help with troubleshooting and optimizing poorly performing SQL statements. ASH, AWR, Real-Time SQL Monitoring and the SQL Tuning Advisor are built into the Reports and Worksheet. Yes you could make the package calls, but that’s a whole lot of typing, and I’d rather just get to the results. 5. Profile, Debug, & Unit Testing PLSQL An Interactive Development Environment (IDE) built by the same folks that own the programming language (Hello – Oracle PLSQL!) should be complete. It should ‘hug’ the developer and empower them to churn out programs that work, run fast, and are easy to maintain. Write it, test it, debug it, and tune it. When you’re running your programs and you just want to see the data that’s returned, that shouldn’t require any special settings or workaround to make it happen either. Magic! And a whole lot more… I could go on and talk about the support for things like DataPump, RMAN, and DBMS_SCHEDULER, but you’re experts and you’re plenty busy. If you think SQL Developer is falling short somewhere, I want you to let us know about it.

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  • Three Key Tenets of Optimal Social Collaboration

    - by kellsey.ruppel
    Today's blog post comes to us from John Bruswick! This post is an abridged version of John’s white paper in which he discusses three principals to optimize social collaboration within an enterprise.   By [email protected], Oracle Principal Sales Consultant Effective social collaboration is actionable, deeply contextual and inherently derives its value from business entities outside of itself. How does an organization begin the journey from traditional, siloed collaboration to natural, business entity based social collaboration? Successful enablement of enterprise social collaboration requires that organizations embrace the following tenets and understand that traditional collaborative functionality has inherent limits - it is innovation and integration in accordance with the following tenets that will provide net-new efficiency benefits. Key Tenets of Optimal Social Collaboration Leverage a Ubiquitous Social Fabric - Collaborative activities should be supported through a ubiquitous social fabric, providing a personalized experience, broadcasting key business events and connecting people and business processes.  This supports education of participants working in and around a specific business entity that will benefit from an implicit capture of tacit knowledge and provide continuity between participants.  In the absence of this ubiquitous platform activities can still occur but are essentially siloed causing frequent duplication of effort across similar tasks, with critical tacit knowledge eluding capture. Supply Continuous Context to Support Decision Making and Problem Solving - People generally engage in collaborative behavior to obtain a decision or the resolution for a specific issue.  The time to achieve resolution is referred to as "Solve Time".  Users have traditionally been forced to switch or "alt-tab" between business systems and synthesize their own context across disparate systems and processes.  The constant loss of context forces end users to exert a large amount of effort that could be spent on higher value problem solving. Extend the Collaborative Lifecycle into Back Office - Beyond the solve time from decision making efforts, additional time is expended formalizing the resolution that was generated from collaboration in a system of record.  Extending collaboration to result in the capture of an explicit decision maximizes efficiencies, creating a closed circuit for a particular thread.  This type of structured action may exist today within your organization's customer support system around opening, solving and closing support issues, but generally does not extend to Sales focused collaborative activities. Excelling in the Unstructured Future We will always have to deal with unstructured collaborative processes within our organizations.  Regardless of the participants and nature of the collaborate process, two things are certain – the origination and end points are generally known and relate to a business entity, perhaps a customer, opportunity, order, shipping location, product or otherwise. Imagine the benefits if an organization's key business systems supported a social fabric, provided continuous context and extended the lifecycle around the collaborative decision making to include output into back office systems of record.   The technical hurdle to embracing optimal social collaboration would fall away, leaving the company with an opportunity to focus on and refine how processes were approached.  Time and resources previously required could then be reallocated to focusing on innovation to support competitive differentiation unique to your business. How can you achieve optimal social collaboration? Oracle Social Network enables business users to collaborate with each other using a broad range of collaboration styles and integrates data from a variety of sources and business applications -- allowing you to achieve optimal social collaboration. Looking to learn more? Read John's white paper, where he discusses in further detail the three principals to optimize social collaboration within an enterprise. 

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  • Moving monarchs and dragons: migrating the JDK bugs to JIRA

    - by darcy
    Among insects, monarch butterflies and dragonflies have the longest migrations; migrating JDK bugs involves a long journey as well! As previously announced by Mark back in March, we've been working according to a revised plan to transition the JDK bug management from Sun's legacy system to initially an Oracle-internal JIRA instance which is afterward made visible and usable externally. I've been busily working on this project for the last few months and the team has made good progress on many aspects of the effort: JDK bugs will be imported into JIRA regardless of age; bugs will also be imported regardless of state, including closed bugs. Consequently, the JDK bug project will start pre-populated with over 100,000 existing bugs, some dating all the way back to 1994. This will allow a continuity of information and allow new issues to be linked to old ones. Using a custom import process, the Sun bug numbers will be preserved in JIRA. For example, the Sun bug with bug number 4040458 will become "JDK-4040458" in JIRA. In JIRA the project name, "JDK" in our case, is part of the bug's identifier. Bugs created after the JIRA migration will be numbered starting at 8000000; bugs imported from the legacy system have numbers ranging between 1000000 and 79999999. We're working with the bugs.sun.com team to try to maintain continuity of the ability to both read JDK bug information as well as to file new incidents. At least for now, the overall architecture of bugs.sun.com will be the same as it is today: it will be a gateway bridging to an Oracle-internal system, but the internal system will change to JIRA from the legacy database. Generally we are aiming to preserve the visibility of bugs currently viewable on bugs.sun.com; however, bugs in areas not related to the JDK will not be visible after the transition to JIRA. New incoming incidents will be sent to a separate JIRA project for initial triage before possibly being moved into the JDK project. JDK bug management leans heavily on being able to track the state of bugs in multiple releases, especially to coordinate delivering synchronized security releases (known as CPUs, critital patch updates, in Oracle parlance). For a security release, it is common for half a dozen or more release trains to be affected (for example, JDK 5, JDK 6 update, OpenJDK 6, JDK 7 update, JDK 8, virtual releases for HotSpot express, etc.). We've determined we need to track at least the tuple of (release, responsible engineer/assignee for the release, status in the release) for the release trains a fix is going into. To do this in JIRA, we are creating a separate port/backport issue type along with a custom link type to allow the multiple release information to be easily grouped and presented together. The Sun legacy system had a three-level classification scheme, product, category, and subcategory. Out of the box, JIRA only has a one-level classification, component. We've implemented a custom second-level classification, subcomponent. As part of the bug migration we've taken the opportunity to think about how bugs should be grouped under a two-level system and we'll the new system will be simpler and more regular. The main top-level components of the JDK product will include: core-libs client-libs deploy install security-libs other-libs tools hotspot For the libs areas, the primary name of the subcomportment will be the package of the API in question. In the core-libs component, there will be subcomponents like: java.lang java.lang.class_loading java.math java.util java.util:i18n In the tools component, subcomponents will primarily correspond to command names in $JDK/bin like, jar, javac, and javap. The first several bulk imports of the JDK bugs into JIRA have gone well and we're continuing to refine the import to have greater fidelity to the current data, including by reconstructing information not brought over in a structured fashion during the previous large JDK bug system migration back in 2004. We don't currently have a firm timeline of when the new system will be usable externally, but as it becomes available, I'll share further information in follow-up blog posts.

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  • SEASON'S GREETINGS AND HAPPY HOLIDAYS

    - by klaudia.drulis
    p.msonormal { margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:calibri; } li.msonormal { margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:calibri; } p.listparagraph { margin-top:0in; margin-right:0in; margin-bottom:.0001pt; margin-left:.5in; font-size:11.0pt; font-family:calibri; } -- ! Please follow Guidelines for a proper working email ! ___________________________________________________________________________________________________________________ Oracle standard tags   symbol entity Special character Ampersand & & Apostrophe ’ ’ Copyright © © Ellipsis … … Em dash — — En dash – – Euro € € Pound £ £ Left quote “ “ Right quote ” ” Registered trademark ® ® Trademark ™ ℄ Yen ¥ ¥ ___________________________________________________________________________________________________________________ IMPORTANT in creating a link to have a desired color (red, black, etc) that will work in Hotmail, Yahoo, Outlook, and Gmail You MUST Place the inside the Example Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ --   SEASON'S GREETINGS AND HAPPY HOLIDAYS Click here to view the e-card We would like to wish you a Merry Christmas and a prosperous new year. Tanti auguri di buon natale e felice anno nuovo!!! Je vous souhaite de joyeuses fetes, et tous mes voeux de succes pour l'annee a venir ! Tous mes voeux de bonheur, de succes et d’epanouissement pour 2011! Va urez Sarbatori Fericite si un an nou fericit!!! El equipo de Recruitment de Oracle te desea una feliz navidad y un fantastico 2011 Namens het campus recruitment team wensen wij je fijne feestdagen en een uitdagend 2011! In this closing paragraph, reinforce the primary benefit or opportunity being offered. Include a call to action and contact information. Body copy to this point should not exceed 150 words. Wszystkim Sympatykom naszego Blogu skladamy zyczenia Spokojnych i Radosnych Swiat Bozego Narodzenia oraz Pomyslnosci i Sukcesów w Nowym Roku.     Stay Connected: Facebook Experienced YouTube Twitter OracleMix Graduates Copyright © 2010, Oracle and/or its affiliates. All rights reserved.    

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  • Managing Social Relationships for the Enterprise – Part 2

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Reggie Bradford, Senior Vice President, Oracle  On September 13, 2012, I sat down with Altimeter Analyst Jeremiah Owyang to talk about how enterprise businesses are approaching the management of both their social media strategies and internal structures. There’s no longer any question as to whether companies are adopting social full throttle. That’s exactly the way it should be, because it’s a top online behavior across all age groups. For your consumers, it’s an ingrained, normal form of communication. And beyond connecting with friends, social users are reaching out for information and service from brands. Jeremiah tells us 29% of Twitter followers follow a brand and 58% of Facebook users have “Liked” a brand. Even on the B2B side, people act on reviews and recommendations. Just as in the early 90’s we saw companies move from static to dynamic web sites, businesses of all sizes are moving from just establishing a social presence to determining effective and efficient ways to use it. I like to say we’re in the 2nd or 3rd inning of a 9-inning game. Corporate social started out as a Facebook page, it’s multiple channels servicing customers wherever they are. Social is also moving from merely moderating to analyzing so that the signal can be separated from the noise, so that impactful influencers can be separated from other users. Organizationally, social started with the marketers. Now we’re getting into social selling, commerce, service, HR, recruiting, and collaboration. That’s Oracle’s concept of enterprise social relationship management, a framework to extend social across the entire organization real-time in as holistic a way as possible. Social requires more corporate coordination than ever before. One of my favorite statistics is that the average corporation at enterprise has 178 social accounts, according to Altimeter. Not all of them active, not all of them necessary, but 178 of them. That kind of fragmentation creates risk, so the smarter companies will look for solutions (as opposed to tools) that can organize, scale and defragment, as well as quickly integrate other networks and technologies that will come along. Our conversation goes deep into the various corporate social structures we’re seeing, as well as the advantages and disadvantages of each. There are also a couple of great examples of how known brands used an integrated, holistic approach to achieve stated social goals. What’s especially exciting to me is the Oracle SRM framework for the enterprise provides companywide integration into one seamless system. This is not a dream. This is going to have substantial business impact in the next several years.

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  • Attending a Career Fair: &ldquo;Don&rsquo;t be shy &ndash; Be prepared&rdquo;

    - by jessica.ebbelaar
    There are a large number of ways to interact with companies nowadays. The career fair is a very effective and personal way to interact with a number of different companies in a very short period of time. Here are some simple tips to help you perform during a career fair. Do research The key to being successful at a career fair is to do research before you go. Make a first selection of the companies you feel could be interesting for you. Include many types of employers. Once you have decided on the list of companies you want to visit, go to their career portal. Inform yourself about what the company does, i.e what roles there are available, how the company culture is described, what impression the testimonials give you. The question that you still have after reviewing this information, are the ones you can discuss with the company on the fair. Sell yourself Visit the companies you have on your top 5 list first, so you will be at your highest energy level to make that first impression. Think in advance about what you are going to tell the recruiter. Prepare a 30-second introduction (including degree, strengths, skills & experience) Be confident when you talk about your experience. Remember to start the conversation with a smile, make good eye contact and give a firm handshake. You could be speaking to your next manager, so be professional! If you already know what jobs you are interested in, relate your skills and experience to the roles that the company has available. If you are not yet sure gather as much information as you can about employment and/or hiring procedures, specific skills necessary for different jobs, training and career paths. Stand out As career fairs are very crowded and the attending companies meet with a lot of potential candidates on one day, you have to make sure you are noticed in a positive way. A good preparation and asking questions that show you have a good understanding of the industry, organization and roles will help you. Be aware of time demands on employers. Do not monopolize an employer's time. Dress appropriately to make a good first impression. Bring your resume Do not forget to bring your resume in print or on a USB-stick to the fair. If you are searching for different types of jobs, bring different versions of your resume. Your resume should be short and professional on white paper that is free of graphics or fancy print styles and containing larger margins for interviewer notes. Follow up After each conversation ask who you can contact for follow-up discussions about the specific roles. Use the back of a business card to record notes that help you remember important details and follow-up instructions. If no card is available, record the contact information and your comments in your notepad or phone. Last but not least, thank everyone you talk to for their time. Follow up as soon as possible with thank you notes that address the companies’ hiring needs, your qualifications, and express your desire for a second interview. What not to do… Do not visit a company with a group of friends. Interact with the companies on your own, to make your own positive impression. Do not walk up to a recruiter and interrupt a current conversation; wait your turn and be polite. What you should absolutely avoid is a grab and run on freebies! Take the time to speak to the company and ask for a freebie at the end of the conversation in case they are not offered to you. Good luck with the preparations for the career fair you will attend. Oracle recruiters look forward to meet you! They will be present on a large number of fairs in the region. For an overview of the fairs go to the Events & Calendar page on http://campus.oracle.com If you have any questions related to this article feel free to contact [email protected].

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  • Know Your Service Request Status

    - by Get Proactive Customer Adoption Team
    Untitled Document To monitor a Service Request or not to monitor a Service Request... That should never be the question Monitoring the Service Requests you create is an essential part of the process to resolve your issue when you work with a Support Engineer. If you monitor your Service Request, you know at all times where it is in the process, or to be more specific, you know at all times what action the Support Engineer has taken on your request and what the next step is. When you think about it, it is rather simple... Oracle Support is working the issue, Oracle Development is working the issue, or you are. When you check on the status, you may find that the Support Engineer has a question for you or the engineer is waiting for more information to resolve the issue. If you monitor the Service Request, and respond quickly, the process keeps moving, and you’ll get your answer more quickly. Monitoring a Service Request is easy. All you need to do is check the status codes that the Support Engineer or the system assigns to your Service Request. These status codes are not static. You will see that during the life of your Service request, it will go through a variety of status codes. The best advice I can offer you when you monitor your Service Request is to watch the codes. If the status is not changing, or if you are not getting responses back within the agreed timeframes, you should review the action plan the Support Engineer has outlined or talk about a new action plan. Here are the most common status codes: Work in Progress indicates that your Support Engineer is researching and working the issue. Development Working means that you have a code related issue and Oracle Support has submitted a bug to Development. Please pay a particular attention to the following statuses; they indicate that the Support Engineer is waiting for a response from you: Customer Working usually means that your Support Engineer needs you to collect additional information, needs you to try something or to apply a patch, or has more questions for you. Solution Offered indicates that the Support Engineer has identified the problem and has provided you with a solution. Auto-Close or Close Initiated are statuses you don’t want to see. Monitoring your Service Request helps prevent your issues from reaching these statuses. They usually indicate that the Support Engineer did not receive the requested information or action from you. This is important. If you fail to respond, the Support Engineer will attempt to contact you three times over a two-week period. If these attempts are unsuccessful, he or she will initiate the Auto-Close process. At the end of this additional two-week period, if you have not updated the Service Request, your Service Request is considered abandoned and the Support Engineer will assign a Customer Abandoned status. A Support Engineer doesn’t like to see this status, since he or she has been working to solve your issue, but we know our customers dislike it even more, since it means their issue is not moving forward. You can avoid delays in resolving your issue by monitoring your Service Request and acting quickly when you see the status change. Respond to the request from the engineer to answer questions, collect information, or to try the offered solution. Then the Support Engineer can continue working the issue and the Service Request keeps moving forward towards resolution. Keep in mind that if you take an extended period of time to respond to a request or to provide the information requested, the Support Engineer cannot take the next step. You may inadvertently send an implicit message about the problem’s urgency that may not match the Service Request priority, and your need for an answer. Help us help you. We want to get you the answer as quickly as possible so you can stay focused on your company’s objectives. Now, back to our initial question. To monitor Service Requests or not to monitor Service Requests? I think the answer is clear: yes, monitor your Service Request to resolve the issue as quickly as possible.

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  • Talking JavaOne with Rock Star Kirk Pepperdine

    - by Janice J. Heiss
    Kirk Pepperdine is not only a JavaOne Rock Star but a Java Champion and a highly regarded expert in Java performance tuning who works as a consultant, educator, and author. He is the principal consultant at Kodewerk Ltd. He speaks frequently at conferences and co-authored the Ant Developer's Handbook. In the rapidly shifting world of information technology, Pepperdine, as much as anyone, keeps up with what's happening with Java performance tuning. Pepperdine will participate in the following sessions: CON5405 - Are Your Garbage Collection Logs Speaking to You? BOF6540 - Java Champions and JUG Leaders Meet Oracle Executives (with Jeff Genender, Mattias Karlsson, Henrik Stahl, Georges Saab) HOL6500 - Finding and Solving Java Deadlocks (with Heinz Kabutz, Ellen Kraffmiller Martijn Verburg, Jeff Genender, and Henri Tremblay) I asked him what technological changes need to be taken into account in performance tuning. “The volume of data we're dealing with just seems to be getting bigger and bigger all the time,” observed Pepperdine. “A couple of years ago you'd never think of needing a heap that was 64g, but today there are deployments where the heap has grown to 256g and tomorrow there are plans for heaps that are even larger. Dealing with all that data simply requires more horse power and some very specialized techniques. In some cases, teams are trying to push hardware to the breaking point. Under those conditions, you need to be very clever just to get things to work -- let alone to get them to be fast. We are very quickly moving from a world where everything happens in a transaction to one where if you were to even consider using a transaction, you've lost." When asked about the greatest misconceptions about performance tuning that he currently encounters, he said, “If you have a performance problem, you should start looking at code at the very least and for that extra step, whip out an execution profiler. I'm not going to say that I never use execution profilers or look at code. What I will say is that execution profilers are effective for a small subset of performance problems and code is literally the last thing you should look at.And what is the most exciting thing happening in the world of Java today? “Interesting question because so many people would say that nothing exciting is happening in Java. Some might be disappointed that a few features have slipped in terms of scheduling. But I'd disagree with the first group and I'm not so concerned about the slippage because I still see a lot of exciting things happening. First, lambda will finally be with us and with lambda will come better ways.” For JavaOne, he is proctoring for Heinz Kabutz's lab. “I'm actually looking forward to that more than I am to my own talk,” he remarked. “Heinz will be the third non-Sun/Oracle employee to present a lab and the first since Oracle began hosting JavaOne. He's got a great message. He's spent a ton of time making sure things are going to work, and we've got a great team of proctors to help out. After that, getting my talk done, the Java Champion's panel session and then kicking back and just meeting up and talking to some Java heads."Finally, what should Java developers know that they currently do not know? “’Write Once, Run Everywhere’ is a great slogan and Java has come closer to that dream than any other technology stack that I've used. That said, different hardware bits work differently and as hard as we try, the JVM can't hide all the differences. Plus, if we are to get good performance we need to work with our hardware and not against it. All this implies that Java developers need to know more about the hardware they are deploying to.”

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  • SR Activity Summaries Via Direct Email? You Bet!

    - by PCat
    Courtesy of Ken Walker. I’m a “bottom line” kind of guy.  My friends and co-workers will tell you that I’m a “Direct Communicator” when it comes to work or my social life.  For example, if I were to come up with a fantastic new recipe for a low-fat pan fried chicken, I’d Tweet, email, or find a way to blast the recipe directly to you so that you could enjoy it immediately.  My friends would see the subject, “Awesome New Fried Chicken” and they’d click and see the recipe there before them.Others are “Indirect Communicators.”  My friend Joel is like this.  He would post the recipe in his blog, and then Tweet or email a link back to his blog with a subject, “Fried Chicken.”  Then Joel would sit back and expect his friends to read the email, AND click the link to his blog, and then read the recipe.  As a fan of the “Direct” method, I wish there was a way for me to “Opt-in” for immediate updates from Joel so I could see the recipe without having to click over to his blog to search for it.The same is true for MOS.  If you’ve ever opened a Service Request through My Oracle Support (MOS), you know that most of the communication between you and the Oracle Support Engineer with respect to the issue in the SR, is done via email.  Which type of email would you rather receive in your email account? Example1:Your SR has been updated.  Click HERE to see the update. Or Example2:Your SR has been updated.  Here is the update:  “Hi John, Oracle Development has completed the patch we’ve been waiting for!  Here’s a direct “LINK” to the patch that should resolve your issue.  Please download and install the patch via the instructions (included with the link) and let me know if it does, in fact, resolve your issue!”Example2 is available to you!  All you need to do is to “Opt-In” for the direct email updates.  The default is for the indirect update as seen in Example1.  To turn on “Service Request Details in Email” simply follow these instructions (aided by the screenshot below):1.    Log into MOS, and click on your name in the upper right corner.  Select “My Account.”2.    Make sure “My Account” is highlighted in bold on the left.3.    Turn ON, “Service Request Details in Email” That’s it!  You will now receive the SR Updates, directly in your email account without having to log into MOS, click the SR, scroll down to the updates, etc.  That’s better than Fried Chicken!  (Well; almost better....).

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