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  • Improving CSS With .LESS

    Cascading Style Sheets, or CSS, is a syntax used to describe the look and feel of the elements in a web page. CSS allows a web developer to separate the document content - the HTML, text, and images - from the presentation of that content. Such separation makes the markup in a page easier to read, understand, and update; it can result in reduced bandwidth as the style information can be specified in a separate file and cached by the browser; and makes site-wide changes easier to apply. For a great example of the flexibility and power of CSS, check out CSS Zen Garden. This website has a single page with fixed markup, but allows web developers from around the world to submit CSS rules to define alternate presentation information. Unfortunately, certain aspects of CSS's syntax leave a bit to be desired. Many style sheets include repeated styling information because CSS does not allow the use of variables. Such repetition makes the resulting style sheet lengthier and harder to read; it results in more rules that need to be changed when the website is redesigned to use a new primary color. Specifying inherited CSS rules, such as indicating that a elements (i.e., hyperlinks) in h1 elements should not be underlined, requires creating a single selector name, like h1 a. Ideally, CSS would allow for nested rules, enabling you to define the a rules directly within the h1 rules. .LESS is a free, open-source port of Ruby's LESS library. LESS (and .LESS, by extension) is a parser that allows web developers to create style sheets using new and improved language features, including variables, operations, mixins, and nested rules. Behind the scenes, .LESS converts the enhanced CSS rules into standard CSS rules. This conversion can happen automatically and on-demand through the use of an HTTP Handler, or done manually as part of the build process. Moreover, .LESS can be configured to automatically minify the resulting CSS, saving bandwidth and making the end user's experience a snappier one. This article shows how to get started using .LESS in your ASP.NET websites. Read on to learn more! Read More >

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  • SQL Developer Data Modeler: On Notes, Comments, and Comments in RDBMS

    - by thatjeffsmith
    Ah the beautiful data model. They say a picture is worth a 1,000 words. And then we have our diagrams, how many words are they worth? Our friends from the Human Relations sample schema So our models describe how the data ‘works’ – whether that be at a logical-business level, or a technical-physical level. Developers like to say that their code is self-documenting. These would be very lazy or very bad (or both) developers. Models are the same way, you should document your models with comments and notes! I have 3 basic options: Comments Comments in RDBMS Notes So what’s the difference? Comments You’re describing the entity/table or attribute/column. This information will NOT be published in the database. It will only be available to the model, and hence, folks with access to the model. Table Comments (in the design only!) Comments in RDBMS You’re doing the same thing as above, but your words will be stored IN the data dictionary of the database. Oracle allows you to store comments on the table and column definitions. So your awesome documentation is going to be viewable to anyone with access to the database. RDBMS is an acronym for Relational Database Management System – of which Oracle is one of the first commercial examples If the DDL is produced and ran against a database, these comments WILL be stored in the data dictionary. Notes A place for you to add notes, maybe from a design meeting. Or maybe you’re using this as a to-do or requirements list. Basically it’s for anything that doesn’t literally describe the object at hand – that’s what the comments are for. I totally made these up. Now these are free text fields and you can put whatever you want here. Just make sure you put stuff here that’s worth reading. And it will live on…forever.

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  • Oracle AutoVue Key Highlights from Oracle OpenWorld 2012

    - by Celine Beck
    We closed another successful Oracle Open World for AutoVue. Thanks to everyone who joined us this year. As usual, from customer presentations to evening networking activities, there was enough to keep us busy during the entire event. Here is a summary of some of the key highlights of the conference: Sessions:We had two AutoVue-specific sessions during Oracle Open World this year. The first session was part of the Product Lifecycle Management track and covered how AutoVue can be used to help drive effective decision making and streamline design for manufacturing processes. Attendees had the opportunity to learn from customer speaker GLOBALFOUNDRIES how they have been leveraging Oracle AutoVue within Agile PLM to enable high degree of collaboration during the exceptionally creative phases of their product development processes, securely, without risking valuable intellectual property. If you are interested, you can actually download the presentation by visiting launch.oracle.com/?plmopenworld2012.AutoVue was also featured as part of the Utilities track. This session focused on how visualization solutions play a critical role in effective plant optimization and configuration strategies defined by owners and operators of power generation facilities. Attendees learnt how integrated with document management systems, and enterprise applications like Oracle Primavera and Asset Lifecycle Management, AutoVue improves change management processes; minimizes risks by providing access to accurate engineering drawings which capture and reflect the as-maintained status of assets; and allows customers to drive complex maintenance projects to successful completion.Augmented Business Visualization for Agile PLMDuring Oracle Open World, we also showcased an Augmented Business Visualization-based solution for Oracle Agile PLM. An Augmented Business Visualization (ABV) solution is one where your structured data (from Oracle Agile PLM for instance) and your unstructured data (documents, designs, 3D models, etc) come together to allow you to make better decisions (check out our blog posts on the topic: Augment the Value of Your Data (or Time to replace the “attach” button) and Context is Everything ). As part of the Agile PLM, the idea is to support more effective decision-making by turning 3D assemblies into color-coded reports, and streamlining business processes like Engineering Change Management by enabling the automatic creation of engineering change requests in Agile PLM directly from documents being viewed in AutoVue. More on this coming soon...probably during the Oracle Value Chain Summit to be held in San Francisco, from Feb. 4-6, 2013 in San Francisco! Mark your calendars and stay tuned for more information! And thanks again for joining us at Oracle OpenWorld!

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  • Changing Focus on my Blog

    - by D'Arcy Lussier
    I try to limit these types of blog posts – the ones where I communicate some change as if I have a loyal subscriber base that will be somehow affected. Still, I think its of worth if for nothing else than to document for myself an acknowledgement that my career is evolving. For the last who knows how long, I’ve had this as my banner: It’s funny how technology focuses change over time. 3.5 – 4 years ago I was wanting to immerse myself in BizTalk. Then I shifted, focussing on Silverlight. I even started a short-lived Silverlight user group here in Winnipeg that had, IMO, one of the *best* UG logos ever (do a Google search for the old school Winnipeg Jets logo if you don’t catch the reference)… And even how I identified myself – as a Developer – isn’t really accurate anymore as I’ve shifted more into an architect/analyst role at Online Business Systems as well as getting much more involved in business development. So I’m switching the focus of this blog a bit. Nothing too great, but you’ll find my posts aren’t necessarily tied to a technology or platform. Instead I’ll be focussing on current passions and interests. Solution Architecture Before a line of code is written, a solution is envisioned. The process of performing solution analysis and architecture is an intriguing process that encompasses negotiation and interpersonal skills as much as technical knowledge. Business & Entrepreneurship Creating things, building things, and working with others – business is fascinating and exciting! Entrepreneurship, and intrapreneurship, are growing trends that I’ve been exploring over the last few years through my conference (www.prairiedevcon.com) and within Online. Microsoft At Online one of my roles is “Microsoft Practice Lead” and my entire career has been built around the Microsoft stack of technologies. That focus won’t change here on my blog, and there’s tonnes of exciting new products and technologies coming out of Redmond. Adoption This is a very personal subject that’s extremely close to my heart. I’m not talking about technology adoption, I’m talking about human adoption. Almost three years ago we adopted our first daughter, Sadie, and two years ago we adopted our second daughter, Skylar; an amazing new chapter in my life as I became a “parent”. Adoption is very much misunderstood, and many people have questions about it. Hopefully I can shed some light into our experiences and provide some guidance for those that are looking into it. So come along with me as I start chronicling the next phase of my career and life.

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  • Fair Comments

    - by Tony Davis
    To what extent is good code self-documenting? In one of the most entertaining sessions I saw at the recent PASS summit, Jeremiah Peschka (blog | twitter) got a laugh out of a sleepy post-lunch audience with the following remark: "Some developers say good code is self-documenting; I say, get off my team" I silently applauded the sentiment. It's not that all comments are useful, but that I mistrust the basic premise that "my code is so clearly written, it doesn't need any comments". I've read many pieces describing the road to self-documenting code, and my problem with most of them is that they feed the myth that comments in code are a sign of weakness. They aren't; in fact, used correctly I'd say they are essential. Regardless of how far intelligent naming can get you in describing what the code does, or how well any accompanying unit tests can explain to your fellow developers why it works that way, it's no excuse not to document fully the public interfaces to your code. Maybe I just mixed with the wrong crowd while learning my favorite language, but when I open a stored procedure I lose the will even to read it unless I see a big Phil Factor- or Jeff Moden-style header summarizing in plain English what the code does, how it fits in to the broader application, and a usage example. This public interface describes the high-level process and should explain the role of the code, clearly, for fellow developers, language non-experts, and even any non-technical stake holders in the project. When you step into the body of the code, the low-level details, then I agree that the rules are somewhat different; especially when code is subject to frequent refactoring that can quickly render comments redundant or misleading. At their worst, here, inline comments are sticking plaster to cover up the scars caused by poor naming conventions, failure in clarity when mapping a complex domain into code, or just by not entirely understanding the problem (/ this is the clever part). If you design and refactor your code carefully so that it is as simple as possible, your functions do one thing only, you avoid having two completely different algorithms in the same piece of code, and your functions, classes and variables are intelligently named, then, yes, the need for inline comments should be minimal. And yet, even given this, I'd still argue that many languages (T-SQL certainly being one) just don't lend themselves to readability when performing even moderately-complex tasks. If the algorithm is complex, I still like to see the occasional helpful comment. Please, therefore, be as liberal as you see fit in the detail of the comments you apply to this editorial, for like code it is bound to increase its' clarity and usefulness. Cheers, Tony.

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  • BI Publisher - Hottest Show in Vegas

    - by mike.donohue
    Two days down, two to go. Monday was a very busy and rewarding day. Attended "XML Publisher and FSG for Beginners" given by Susan Behn and Alyssa Johnson from Solution Beacon. It was packed, standing room only ... even though it was at 8:00 am. Later in the afternoon, despite being at the same time and in conflict with other Publisher related sessions, Noelle's session, "The Reporting Platform for Applications: Oracle Business Intelligence Publisher" and my session, "Introduction to Oracle Business Intelligence Publisher" were both very well attended. Immediately following our presentations we ran the BI Publisher Hands On Lab which was great fun. The turnout was so large that unfortunately we could not accommodate everyone who came to the lab. There were as many as 5 people huddled around each of the 20 machines. All the the groups completed the 2 main exercises. Some groups even took the product for an off-road test drive. Look at all the fun we had ... For those who could not attend or want the Hands On Lab document: Hands On Lab Oracle BI Publisher Collaborate 2010.pdf Note that these lab instructions assume a specific set up and files that you may not have in your environment. You can download and install a trial license version of BI Publisher from the download page. Highly recommend taking a look at the additional Tutorials available on OTN. Big thanks to Dan Vlamis and Jonathan Clark from Vlamis Software Solutions and to the Oracle BIWA SIG for setting up these machines and getting the time and space to run this lab. It was inspiring to see all of the attendees successfully creating reports. On Tuesday morning we were up early again for a rousing session of BI Publisher Best Practices that was also, very well attended especially considering the 8 am start. Later that morning saw Ben Bruno from STR Software and two of his customers speak on the additional functionality and ROI they have achieved by using Publisher within EBS and AventX to FAX and Email Publisher generated documents. Spent the afternoon staffing the BI Technology demo pod and had a steady flow of people dropping by with questions. Having a great conference so far and looking forward to the rest of it.

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  • Rights Expiry Options in IRM 11g

    - by martin.abrahams
    Among the many enhancements in IRM 11g, we have introduced a couple of new rights expiry options that may be applied to any role. These options were supported in previous versions, but fell into the "advanced configuration" category. In 11g, the options can be applied simply by selecting a check-box in the properties of a role, as shown by the rather extreme example below, where the role allows access for just two minutes after they are sealed. The new options are: To define a role that expires automatically some period after it is assigned To define a role that evaluates expiry relative to the time that each document is sealed These options supplement the familiar options to allow open-ended access (limited by offline access and the ever-present option to revoke rights at any time) and the option to define time windows with specific start dates and end dates. The value of these options is easiest to illustrate with some publishing examples: You might define a role with a one year expiry to be assigned to users who purchase a one year subscription. For each individual user, the year would be calculated from the time that the role was assigned to them. You might define a role that allows documents to be accessed only for 24 hours from the time that they are published - perhaps as a preview mechanism designed to tempt users to sign up for a full subscription. Upon payment of a full fee, users can simply be reassigned a role that gives them greater access to exactly the same documents. In a corporate environment, you might use such roles for fixed term contractors or for workflows that involve information with a short lifespan, or perhaps as part of a compliance process that requires rights to be formally re-approved at intervals. Being role-based, the time constraints apply to any number of documents - including documents that have not yet been created. For example, a user with a one year subscription would have access to all documents published in the relevant classification during the year without any further configuration. Crucially, unlike other solutions, it is not the documents that expire, but the rights of particular users. Whereas some solutions make documents completely inaccessible for all users after expiry, Oracle IRM can allow some users to continue using documents while other users lose access. Equally crucially, a user whose rights have expired can always be granted fresh rights at any time - for example, because they renew their subscription or because a manager confirms that they still need the rights as part of a corporate compliance process. By applying expiry to rights rather than to documents, Oracle IRM avoids the risk of locking an organization out of its own information.

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  • SQLAuthority News – SQL Server 2012 Upgrade Technical Guide – A Comprehensive Whitepaper – (454 pages – 9 MB)

    - by pinaldave
    Microsoft has just released SQL Server 2012 Upgrade Technical Guide. This guide is very comprehensive and covers the subject of upgrade in-depth. This is indeed a helpful detailed white paper. Even writing a summary of this white paper would take over 100 pages. This further proves that SQL Server 2012 is quite an important release from Microsoft. This white paper discusses how to upgrade from SQL Server 2008/R2 to SQL Server 2012. I love how it starts with the most interesting and basic discussion of upgrade strategies: 1) In-place upgrades, 2) Side by side upgrade, 3) One-server, and 4) Two-server. This whitepaper is not just pure theory but is also an excellent source for some tips and tricks. Here is an example of a good tip from the paper: “If you want to upgrade just one database from a legacy instance of SQL Server and not upgrade the other databases on the server, use the side-by-side upgrade method instead of the in-place method.” There are so many trivia, tips and tricks that make creating the list seems humanly impossible given a short period of time. My friend Vinod Kumar, an SQL Server expert, wrote a very interesting article on SQL Server 2012 Upgrade before. In that article, Vinod addressed the most interesting and practical questions related to upgrades. He started with the fundamentals of how to start backup before upgrade and ended with fail-safe strategies after the upgrade is over. He covered end-to-end concepts in his blog posts in simple words in extremely precise statements. A successful upgrade uses a cycle of: planning, document process, testing, refine process, testing, planning upgrade window, execution, verifying of upgrade and opening for business. If you are at Vinod’s blog post, I suggest you go all the way down and collect the gold mine of most important links. I have bookmarked the blog by blogging about it and I suggest that you bookmark it as well with the way you prefer. Vinod Kumar’s blog post on SQL Server 2012 Upgrade Technical Guide SQL Server 2012 Upgrade Technical Guide is a detailed resource that’s also available online for free. Each chapter was carefully crafted and explained in detail. Here is a quick list of the chapters included in the whitepaper. Before downloading the guide, beware of its size of 9 MB and 454 pages. Here’s the list of chapters: Chapter 1: Upgrade Planning and Deployment Chapter 2: Management Tools Chapter 3: Relational Databases Chapter 4: High Availability Chapter 5: Database Security Chapter 6: Full-Text Search Chapter 7: Service Broker Chapter 8: SQL Server Express Chapter 9: SQL Server Data Tools Chapter 10: Transact-SQL Queries Chapter 11: Spatial Data Chapter 12: XML and XQuery Chapter 13: CLR Chapter 14: SQL Server Management Objects Chapter 15: Business Intelligence Tools Chapter 16: Analysis Services Chapter 17: Integration Services Chapter 18: Reporting Services Chapter 19: Data Mining Chapter 20: Other Microsoft Applications and Platforms Appendix 1: Version and Edition Upgrade Paths Appendix 2: SQL Server 2012: Upgrade Planning Checklist Download SQL Server 2012 Upgrade Technical Guide [454 pages and 9 MB] Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, DBA, PostADay, SQL, SQL Authority, SQL Documentation, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, SQL White Papers, SQLAuthority News, SQLServer, T SQL, Technology

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  • View HTML Tags and Webpage Combined in Firefox

    - by Asian Angel
    Do you want an easier way to see a webpage’s html tags without viewing the source code in a separate window? Now you can view the webpage and tags combined in the same window using the X-Ray extension for Firefox. Before Usually if you want to see the source code behind a webpage you have to view it in a separate window. If you are only interested in a specific section then you have to search through the entire set of code just to find what you are looking for. After The X-Ray extension will let you see the document’s tags (including class and ID names) “side by side” with the webpage in the same tab. You can use either the context menu or the tools menu to access the X-Ray command. Here is the same webpage section shown in the first screenshot above. It may look a little odd at first until you get used to seeing both together. Note: You can return the webpage to its’ normal view by either clicking on the X-Ray command again or refreshing the page. The code for part of the sidebar on the same webpage… Followed by one of the sets of links at the end. Looking at another example suppose you are interested in how part of the main feed is set up. Being able to see how a particular element is set up directly in the webpage is certainly better than searching through the entire page of code. Conclusion If you design webpages and want an easy way to see how someone else’s website is coded then you may want to give this extension a try. Links Download the X-Ray extension (Mozilla Add-ons) Similar Articles Productive Geek Tips View Webpage Source Code in Tabs in FirefoxCreate Pre-Formatted Links in FirefoxRemove Webpage Formatting or View the HTML Code When Copying in FirefoxInsert Special Characters & Coding in Online Forms in FirefoxCombine the Address Bar and Progress Bar Together in Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Convert BMP, TIFF, PCX to Vector files with RasterVect Free Identify Fonts using WhatFontis.com Windows 7’s WordPad is Actually Good Greate Image Viewing and Management with Zoner Photo Studio Free Windows Media Player Plus! – Cool WMP Enhancer Get Your Team’s World Cup Schedule In Google Calendar

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  • Oracle OpenWorld Preview: Get Your Hands Dirty with Oracle WebCenter

    - by Christie Flanagan
    Feel like getting your hands dirty with Oracle WebCenter during Oracle OpenWorld next week?  Roll up your sleeves and sharpen you skills sets by mastering Oracle WebCenter technology in one of our Hand-On Labs.  These labs are self-paced, practical learning sessions where you’re guaranteed to discover new ways to derive maximum benefits from Oracle WebCenter.  Experts will be available in person to answer questions and guide you through each lab. HOL10208 - Add Social Capabilities to Your Enterprise Applications Monday, Oct 1, 12:15 PM - 1:15 PM - Marriott Marquis - Salon 1/2 Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions.HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Tuesday, Oct 2, 11:45 AM - 12:45 PM - Marriott Marquis - Salon 1/2Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.HOL10207 - Build an Intranet Portal with Oracle WebCenter Tuesday, Oct 2, 1:15 PM - 2:15 PM - Marriott Marquis - Salon 1/2 Wednesday, Oct 3, 3:30 PM - 4:30 PM - Marriott Marquis - Salon 1/2In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity.HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Wednesday, Oct 3, 5:00 PM - 6:00 PM - Marriott Marquis - Salon 1/2Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. See Your Favorite WebCenter Products in Action Visit us in the exhibition hall to see demonstrations of WebCenter products.  Demo pod locations are in Moscone South, Right: Oracle Social Network: S-244 Oracle WebCenter Content: S-246, S245 Oracle WebCenter Sites: S-247 Oracle WebCenter Portal: S-249 More Info: Oracle OpenWorld Oracle WebCenter Focus On Guide Oracle Customer Experience Summit @ OpenWorld

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  • Friday Fun: Games that Look Like Productivity Apps

    - by Mysticgeek
    We’ve been showing you fun flash games to play during company time on a Friday afternoon. Hopefully while playing them, you haven’t received a “talking to”. Today we show you some cool games to play that look like productivity apps, so the boss will be none the wiser. The website cantyouseeimbusy.com has developed some very neat little games that look like productivity apps like Word and Excel. These apps look exactly like some project you would be working on, but are really neat little games. Here we take a look at three cool ones on the site called Breakdown, Leadership, and Cost Cutter. Leadership Leadership is a cool game that looks like something you would be working in Excel and is a spin off of the classic game Moon Lander. You navigate your ship through a variety of challenging line graphs. Breakdown This one is a knock off of the classic game Break Out. Use your mouse to scroll the racket at the bottom and bounce the ball off of the text in the document. Press the space bar to pause the game and the elements will disappear…good for when the boss comes around. Cost Cutter This one is a puzzle game where it looks like your working on some bar charts in Excel. You need to click combinations of two or more blocks that are the same color. Again, hit the spacebar and the game elements will disappear. If you’re looking for a way to goof off with some simple games without the boss knowing, these will definitely do the trick. Another cool game along these lines is Excit! which we covered previously. Play Cost Cutter, Breakdown, and Leadership at cantyouseeimbusy.com Similar Articles Productive Geek Tips Friday Fun: Get Your Mario OnFriday Fun: Bricks Breaking & Cube CrashFriday Fun: Fancy Pants AdventuresFriday Fun: GemCraft is a Totally Addictive Tower Defense GameFriday Fun: Five More Time Wasting Online Games TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Download Microsoft Office Help tab The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • WIF, ADFS 2 and WCF&ndash;Part 3: ADFS Setup

    - by Your DisplayName here!
    In part 1 of this series I briefly gave an overview of the ADFS / WS-Trust infrastructure. In part 2 we created a basic WCF service that uses ADFS for authentication. This part will walk you through the steps to register the service in ADFS 2. I could provide screenshots for all the wizard pages here – but since this is really easy – I just go through the necessary steps in textual form. Step 1 – Select Data Source Here you can decide if you want to import a federation metadata file that describes the service you want to register. In that case all necessary information is inside the metadata document and you are done. FedUtil (a tool that ships with WIF) can generate such metadata for the most simple cases. Another tool to create metadata can be found here. We choose ‘Manual’ here. Step 2 – Specify Display Name I guess that’s self explaining. Step 3 – Choose Profile Choose ‘ADFS 2 Profile’ here. Step 4 – Configure Certificate Remember that we specified a certificate (or rather a private key) to be used to decrypting incoming tokens in the previous post. Here you specify the corresponding public key that ADFS 2 should use for encrypting the token. Step 5 – Configure URL This page is used to configure WS-Federation and SAML 2.0p support. Since we are using WS-Trust you can leave both boxes unchecked. Step 6 – Configure Identifier Here you specify the identifier (aka the realm, aka the appliesTo) that will be used to request tokens for the service. This value will be used in the token request and is used by ADFS 2 to make a connection to the relying party configuration and claim rules. Step 7 – Configure Issuance Authorization Rules Here you can configure who is allowed to request token for the service. I won’t go into details here how these rules exactly work – that’s for a separate blog post. For now simply use the “Permit all users” option. OK – that’s it. The service is now registered at ADFS 2. In the next part we will finally look at the service client. Stay tuned…

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  • JCP EC Nominations and Meet the Candidates Call

    - by heathervc
    The Nominations period for the 2012 JCP EC Elections closes tomorrow, 11 October at midnight pacific time.  Eligible JCP Members (all current JSPA 2 signers) may nominate themselves.  You will need your Elections credentials to complete the nomination, which were sent to the primary contacts of all eligible JCP Members via email last week. This year all ratified (there are 4 proposed ratified candidates) and elected (there are 7 candidates so far) will appear on one ballot; the top 2 candidates will win elected seats. This year, the selected EC Members will serve a single year term.  Following the 2012 Elections, there will be one merged EC (approved through JSR 355), and a new JCP version, JCP 2.9 will be in effect.  In 2013, all EC members will stand for election to complete the merge process described in the JCP 2.9 process document. All of the candidates' nominations materials are now available. The ratified candidates are:  Cinterion, Credit Suisse, Fujitsu and HP.The elected candidates are:  Cisco Systems, CloudBees, Giuseppe Dell'Abate, London Java Community, MoroccoJUG, Software AG, and Zero Turnaround. Next week, 18 October, we will hold an open teleconference for the Java Community to meet the candidates and ask questions regarding their nomination.  We hope you will be able to participate in the call.  Should the time be inconvenient, a recording will be made available for download, and candidate questions may be posted on this blog entry or sent to [email protected]. Topic: Meet the EC Candidates Date: Thursday, October 18, 2012 Time: 9:30 am, Pacific Daylight Time (San Francisco, GMT-07:00) Meeting Number: 807 818 225 Meeting Password: MeetEC ------------------------------------------------------- To join the online meeting (Now from mobile devices) ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&RT=MiM0 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: MeetEC 4. Click "Join". To view in other time zones or languages, please click the link: https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&ORT=MiM0 ------------------------------------------------------- To join the audio conference only -------------------------------------------------------     +1 (866) 682-4770     Outside the US: global access numbers  https://www.intercallonline.com/portlets/scheduling/viewNumbers/listNumbersByCode.do?confCode=6279803 or +1 (408) 774-4073     Conference code: 9454597     Security code: JCPEC (52732)------------------------------------------------------- For assistance ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/mc 2. On the left navigation bar, click "Support".

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  • How to replace the SharePoint date calendar control with more user friendly jQuery calendar control

    - by ybbest
    When you use the SharePoint date and time type for date of birth field, you will notice that the calendar control is extremely non-user-friendly. You can only navigate month by month as shown below. To resolve the issue, you can customize the list form page using SharePoint designer and replace the OOB calendar control with popular jQuery control. The solution works for both SharePoint 2010,2013 and office365. Here are the steps for how to achieve this. 1. Open SharePoint designer and create a New List Form called customNew and set as default form for the selected type. 2. Open style library in file explorer and copy jQuery and jQuery UI files into the style library in SharePoint site. You can download the jQuery and jQuery UI from the web and the content of the contactPersonCustomNewForm.js is as below. I use the dd/mm/yy format as my locale in Regional Settings is English(New Zealand). You need to change this if you live in another country with different date format $(document).ready(function() { $("img#ctl00_m_g_540b9a50_52dc_4400_a58d_1db99555fddf_ff41_ctl00_ctl00_DateTimeField_DateTimeFieldDateDatePickerImage").parent().hide(); $("img#ctl00_m_g_540b9a50_52dc_4400_a58d_1db99555fddf_ff41_ctl00_ctl00_DateTimeField_DateTimeFieldDateDatePickerImage").hide(); $("input#ctl00_m_g_540b9a50_52dc_4400_a58d_1db99555fddf_ff41_ctl00_ctl00_DateTimeField_DateTimeFieldDate").datepicker({ changeMonth:true, changeYear:true, showOn: "button", buttonImage: "/_layouts/images/calendar.gif", buttonImageOnly: true, defaultDate:"01/01/1970", yearRange: "c-20:c+20", dateFormat: "dd/mm/yy" }); }); In order to get the image and textbox selector above , you can open IE developer toolbar(click F12) and find the control ID as below: 3. Open SharePoint designer and edit the newly created New List Form customNew.aspx in advance mode. Then copy and paste the following links in the PlaceHolderAdditionalPageHead. <SharePoint:CssRegistration name="<%$SPUrl:~SiteCollection/Style Library/themes/ui-lightness/jquery-ui.css%>" runat="server"/> <SharePoint:ScriptLink language="javascript" name="~sitecollection/Style Library/jquery-1.10.2.js" Defer="false" runat="server"/> <SharePoint:ScriptLink language="javascript" name="~sitecollection/Style Library/jquery-ui-1.10.4.custom.min.js" Defer="false" runat="server"/> <SharePoint:ScriptLink language="javascript" name="~sitecollection/Style Library/contactPersonCustomNewForm.js" Defer="false" runat="server"/>   4. Now go to the list and click add, you will see the new calendar control as shown below

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  • Silverlight Cream for May 22, 2010 -- #867

    - by Dave Campbell
    In this Issue: Michael Washington, Xianzhong Zhu, Jim Lynn, Laurent Bugnion, and Kyle McClellan. A ton of Shoutouts this time: Cigdem Patlak (CrocusGirl) is interviewed about Silverlight 4 on Channel 9: Silverlight discussion with Cigdem Patlak Timmy Kokke has material up from a presentation he did, and check out the SilverAmp project he's got going: Code & Slides – SDE – What’s new in Silverlight 4 Graham Odds at ScottLogic has an interesting post up: Contextual cues in user interface design Einar Ingebrigtsen is discussing Balder licensing and is asking for input: Balder - Licensing SilverLaw has updated two of his stylings at the Expression Gallery to Silverlight 4: ChildWindow and Accordion Styling Silverlight 4 Keep this page bookmarked -- it's the only page you'll need for Silverlight and Expression links.. well, that and my blog :) .. from Adam Kinney: Silverlight and Expression Blend Jeremy Boyd and John-Daniel Trask have some sweet-looking controls in their new release: Introducing Silverlight Elements 1.1 Matthias Shapiro entered the Design for America competition with his Recovery Review: A Silverlight Sunlight Foundation Visualization Project be sure to check out his blog post about it -- there's a link at the bottom. Koen Zwikstra announed a new release: Document Toolkit 2 Beta 1 available ... built for SL4 and lots of features -- check out the blog post. From SilverlightCream.com: Simple Example To Secure WCF Data Service OData Methods Michael Washington has a follow-on tutorial up on WCF Data Security with OData -- essentially this is the 'securing the data' part ... the Silverlight part was in the previous post... all code is available. Developing Freecell Game Using Silverlight 3 Part 1 Xianzhong Zhu has the first of a two-part tutorial up on building Freecell in Silverlight 3 ... yeah... SL3 -- oh, can you say WP7?? :) Silverlight Top Tip: Startup page for Navigation Apps Jim Lynn has detailed how to go straight to a specific page you're working on in a complex Silverlight app say for debug purposes rather than page/page/page ... I was just thinking yesterday about putting a shortcut on my taskbar for something similar in .NET :) Handling DataGrid.SelectedItems in an MVVM-friendly manner Laurent Bugnion responded with code to a question about getting a DataGrid's SelectedItems into the ViewModel in MVVMLight. Demo code available too. RIA Services and Windows Live ID Kyle McClellan has a post up discussing using LiveID and RIA Services and Silverlight. Lots of external links sprinkled around. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Very very slow transfer speeds between Windows 7 and samba server running on Ubuntu 11.10/12.04 minimal

    - by kuzyt
    As mentioned in the title I tried transferring files between Windows 7 and the samba server running on both Ubuntu 11.10 and 12.04 but both showed very slow transfer speeds. Can someone please guide me in the right direction to debug this problem ? wget --output-document=/dev/null http://tokyo1.linode.com/100MB-tokyo.bin --2012-08-21 22:02:17-- http://tokyo1.linode.com/100MB-tokyo.bin Resolving tokyo1.linode.com (tokyo1.linode.com)... 106.187.33.12 Connecting to tokyo1.linode.com (tokyo1.linode.com)|106.187.33.12|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 104857600 (100M) [application/octet-stream] Saving to: `/dev/null' 8% [=============> ] 8,923,980 64.8K/s eta 15m 0s wlan0 IEEE 802.11abgn ESSID:"TNET" Mode:Managed Frequency:2.462 GHz Access Point: 58:6D:8F:26:20:7A Bit Rate=117 Mb/s Tx-Power=20 dBm Retry long limit:7 RTS thr:off Fragment thr:off Power Management:off Link Quality=57/70 Signal level=-53 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:101 Invalid misc:2448 Missed beacon:0 03:00.0 Network controller: Atheros Communications Inc. AR9300 Wireless LAN adaptor (rev 01) Subsystem: Atheros Communications Inc. Device 3112 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx+ Latency: 0, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 16 Region 0: Memory at fea00000 (64-bit, non-prefetchable) [size=128K] Expansion ROM at fea20000 [disabled] [size=64K] Capabilities: [40] Power Management version 3 Flags: PMEClk- DSI- D1+ D2- AuxCurrent=375mA PME(D0+,D1+,D2-,D3hot+,D3cold-) Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+ Address: 0000000000000000 Data: 0000 Masking: 00000000 Pending: 00000000 Capabilities: [70] Express (v2) Endpoint, MSI 00 DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <1us, L1 <8us ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset- DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- MaxPayload 128 bytes, MaxReadReq 512 bytes DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend- LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Latency L0 <2us, L1 <64us ClockPM- Surprise- LLActRep- BwNot- LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- Retrain- CommClk+ ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt- DevCap2: Completion Timeout: Not Supported, TimeoutDis+ DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -6dB Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- Compliance De-emphasis: -6dB LnkSta2: Current De-emphasis Level: -6dB Capabilities: [100 v1] Advanced Error Reporting UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol- CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr- CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+ AERCap: First Error Pointer: 00, GenCap- CGenEn- ChkCap- ChkEn- Capabilities: [140 v1] Virtual Channel Caps: LPEVC=0 RefClk=100ns PATEntryBits=1 Arb: Fixed- WRR32- WRR64- WRR128- Ctrl: ArbSelect=Fixed Status: InProgress- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans- Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01 Status: NegoPending- InProgress- Capabilities: [300 v1] Device Serial Number 00-00-00-00-00-00-00-00 Kernel driver in use: ath9k Kernel modules: ath9k

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  • Calling Web Services using ADF 11g

    - by James Taylor
    One of the benefits of ADF is that fact that it can use multiple data sources. With SOA playing a big part in today’s IT landscape, applications need to be able to utilise this SOA framework to leverage functionality from multiple systems to provide a composite application. ADF provides functionality to expose web services via the ADF Business Component so if you know how to use Business Components for a database. Configuring ADF for web services is much the same. In this example I use an OSB web service that gets a customer. Create a new Fusion Web Application (ADF) Application and click OK    Provide an Application Name, GetCustomerADF and click Next    From the Project Technologies move Web Services into the Selected box. Accept the defaults and click Finish. Right-click the Model project and select New In the Gallery select Web Services –> Web Service Data Control then click OK. Provide a name GetCustomerDC and give the URL endpoint for the Web Service, then click Next Select the web service operation you want to use for the ADF application. In my example my web service only has one operation. Click Finish Save your work, File –> Save The data control has now been created, the next steps create the UI components. In your application created in step 1 find the ViewController project, right-click and choose New In the Gallery select JSF –> JSF Page Provide a name for the jsp page, GetCustomer, Also ensure that the ‘Create as XML Document (*.jsp) check box is checked. I have selected the page template, Oracle Three Column Layout but you can create a layout of your choice. I only want 2 columns so I delete the last column but right-clicking the right had panel and selecting Delete Drag the fields you require from the web service data control to the left pannel. In my example I only require the Customer ID. When you drag to the panel select Texts –>ADF Input Text w/Label In this example I want to search on a customer based on the ID. So Once I select the ID I want to execute the request. To do this I need a button. Drag the operation object under the fields created in step 15. Select Methods –> ADF Button. You now need to provide the mappings, Choose the ‘Show EI Expression Builder’ Navigate to the bindings, ADFBindings –> bindings –> parametersIterator –> currentRow Click OK Drag and drop the return information I just want the results shown in a form. I want to show all fields Now it is time to test, Right-click the jspx page created in steps 11 – 21 and select Run A browser should start, enter valid values and test  

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  • What do you do when a client requires Rich Text Editing on their website?

    - by George Stocker
    As we all know by now, XSS attacks are dangerous and really easy to pull off. Various frameworks make it easy to encode HTML, like ASP.NET MVC does: <%= Html.Encode("string"); %> But what happens when your client requires that they be able to upload their content directly from a Microsoft Word document? Here's the scenario: People can copy and paste content from Microsoft word into a WYSIWYG editor (in this case tinyMCE), and then that information is posted to a web page. The website is public, but only members of that organization will have access to post information to a webpage. What is the best way to handle this requirement? Currently there is no checking done on what the client posts (since only 'trusted' users can post), but I'm not particularly happy with that and would like to lock it down further in case an account is hacked. The platform in question is ASP.NET MVC. The only conceptual method that I'm aware of that meets these requirements is to whitelist HTML tags and let those pass through. Is there another way? If not, is the best way to let them store it in the Database in any form, but only display it properly encoded and stripped of bad tags? NB: The questions differ in that he only assumes there's one way. I'm also asking the following questions: 1. Is there a better way that doesn't rely on HTML Whitelists? 2. Is there a better way that relies on a different view engine? 3. Is there a WYSIWYG editor that includes the ability to whitelist on the fly? 4. Should I even worry about this since it will only be for 'private posting' (Much in the same way that a private blog allows HTML From the author, but since only he can post, it's not an issue)? Edit #2: If suggesting a WYSIWYG editor, it must be free (as in speech, or as in beer). Update: All of the suggestions thus far revolve around a specific Rich Text Editor to use: Only provide an editor as a suggestion if it allows for sanitization of HTML tags; and it fulfills the requirement of accepting pasted documents from a WYSIWYG Editor like Microsoft Word. There are three methods that I know of: 1. Not allow HTML. 2. Allow HTML, but sanitize it 3. Find a Rich Text Editor that sanitizes and allows HTML. The previous questions remain (1-4 above). Related Question Preventing Cross Site Scripting (XSS)

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  • Making the WPeFfort

    - by Laila
    Microsoft Visual Studio 2010 will be launched on April 12th. The basic layout looks pretty much as it did, so it is not immediately obvious on first inspection that it was completely rewritten in the Windows Presentation Foundation (WPF). The current VS 2008 codebase had reached the end of its life; It was getting slow to initialize and sluggish to run, and was never going to allow for multi-monitor support or easier extensibility. It can't have been an easy decision to rewrite Visual Studio, but the gamble seems to have paid off. Although certain bugs in the betas caused some anxiety about performance, these seem to have been fixed, and the new Visual Studio is definitely faster. In rewriting the codebase, it has been possible to make obvious improvements, such as being able to run different windows on different monitors, and you only being presented with the Toolbox controls and References that are appropriate to your target .NET version. There is also an IntelliTrace debugger, and Intellisense has been improved by virtue of separating a 'Suggestion Mode' and 'Completion Mode' (with its 'Generate From.' 'Highlight References.', and 'Navigate to...' features). At the same time, there has been quite a clearout; Certain features that had been tucked away in the previous versions, such as Brief or Emacs emulation support, have been dropped. (Yes, they were being used!) There are a lot of features that didn't require the rewrite, but are welcome. It is now easier to develop WPF applications (e.g. drag-and-drop Databinding), and there is support for Azure. There are more, and better templates and the design tools are greatly improved (e.g. Expression Web, Expression Blend, WPF Sketchflow, Silverlight designer, Document Map Margin and Inline Call Hierarchy). Sharepoint is better supported, and Office apps will benefit from C#'s support of optional and named arguments, and allowing several Office Solutions within a Deployment package. Most importantly, it is a vote of confidence in the WPF. VS 2010 is the essential missing component that has been impeding the faster adoption of WPF. The fact that it is actually now written in WPF should now reassure the doubters, and convince more developers to make the move from WinForms to WPF. In using WPF, the developers of Visual Studio have had the clout to fix some issues which have been bothering WPF developers for some time (such as blurred text). Do you see a brighter future as a result of transferring from WinForms to WPF? I'd love to know what you think. Cheers, Laila

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  • PHP MVC error handling, view display and user permissions

    - by cen
    I am building a moderation panel from scratch in a MVC approach and a lot of questions cropped up during development. I would like to hear from others how they handle these situations. Error handling Should you handle an error inside the class method or should the method return something anyway and you handle the error in controller? What about PDO exceptions, how to handle them? For example, let's say we have a method that returns true if the user exists in a table and false if he does not exist. What do you return in the catch statement? You can't just return false because then the controller assumes that everything is alright while the truth is that something must be seriously broken. Displaying the error from the method completely breaks the whole design. Maybe a page redirect inside the method? The proper way to show a view The controller right now looks something like this: include('view/header.php'); if ($_GET['m']=='something') include('view/something.php'); elseif ($_GET['m']=='somethingelse') include('view/somethingelse.php'); include('view/foter.php'); Each view also checks if it was included from the index page to prevent it being accessed directly. There is a view file for each different document body. Is this way of including different views ok or is there a more proper way? Managing user rights Each user has his own rights, what he can see and what he can do. Which part of the system should verify that user has the permission to see the view, controller or view itself? Right now I do permission checks directly in the view because each view can contain several forms that require different permissions and I would need to make a seperate file for each of them if it was put in the controller. I also have to re-check for the permissions everytime a form is submitted because form data can be easily forged. The truth is, all this permission checking and validating the inputs just turns the controller into a huge if/then/else cluster. I feel like 90% of the time I am doing error checks/permissions/validations and very little of the actual logic. Is this normal even for popular frameworks?

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  • Case Management API by Koen van Dijk

    - by JuergenKress
    Case Management is a new addition to Oracle BPM in release 11.1.1.1.7 (PS6). This new release contains the Case Management engine, see blog Léon at  http://leonsmiers.blogspot.nl/ for more details.  However, currently this release does not contain a case portal. The case management API's, just like the already existing Oracle BPM API's, help in developing a portal page with relative ease. This blog will use some real life examples from the EURent casemanagement application and portal application developed by Oracle. The Oracle BPM Case Management API is a Java Based API that enables developers to programmatically access the new Case Management functionalities. It is an elaborate API that can access all the functionalities of Oracle Case Management. I will describe two of those functionalities in this blog: retrieving case data as DOM (http://www.w3.org/DOM/) and attaching a document to a case. Libraries First of all when creating a Case Management project you will need to attach the following libraries: These contain all the classes that are in the Case Management API. Service client To do anything with the BPM CaseManagement API in general it is necessary to create a CaseManagementServiceClient Object. The Case Management service client is the central piece of the Case Management API. It can be used to retrieve two different types of services. The first is the case stream service and the case service. The case stream service contains functionality to upload and download documents to and from a case. The second one is the CaseService. This service contains all the other functionality acting upon a case including but not limited to: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM API,adaptive Case Management,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Diagnosing the problem when Canon printer fails to print under Ubuntu

    - by MMA
    I understand that the issue of Canon printer under Linux has a number of posts. Actually one of these, was started by me. After inputs from others I have successfully printed using Canon LBP6000 from my Ubuntu machine for around a year. If it failed to print, restarting the daemon using this homemade script coaxed the printer to print. #!/bin/bash pkill -9 -x ccpd pkill -9 -x captmoncnabc /etc/init.d/ccpd start /etc/init.d/ccpd status Recently, I am not successful any more, or successful on a limited and sporadic basis. Sometimes it prints when turned on after logging in, sometimes when the driver is reinstalled. I keep on trying the random steps (call abracadabras) until I get success. Again, not always success comes. I frustrate on for hours only to get single page printed. I loose precious time on the issue of printing. I have read and read all the documents available over the Internet. However, if you please notice, none of the guides, articles, tutorials (these are too many to list here) seem to be dealing with diagnosing the problem when it fails to print. They tell you where to find the drivers, how to install them, or which script to run to make the installation process automatic. Yes, some of the articles or comments suggest a step to try, without any systematic order. But these fail to suggest a step based on symptoms, mostly. This morning, my Canon LBP6000 failed to print. After sometime, there was a message for system error, details of which was found to be something like this. When I search for this error (c3pldrv crashed with SIGSEGV in write ()), I find a number of articles including this one. None of these are actually helpful. Mostly, these are 'me too', 'tell me if you find anything'. Running captstatusui -P LBP6000 produced this, Yes, the printer is connected and actually turned on. I believe that there a number of frustrated Canon printer users out there like me. But there is not a step by step definitive guide to systematically diagnose a non-printing printer. Do you think that you can provide your diagnosing inputs so that a systematic document can be built? May be we will want the Ubuntu users to stay away from Canon printers. But as I believe, as a Linux user for more than fifteen years, such a scenario is not acceptable any more. May be this was acceptable in the infancy days of Linux, but not today. I am using Ubuntu 12.04, by the way, I prefer LTS versions.

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  • Where and how to reference composite MVP components?

    - by Lea Hayes
    I am learning about the MVP (Model-View-Presenter) Passive View flavour of MVC. I intend to expose events from view interfaces rather than using the observer pattern to remove explicit coupling with presenter. Context: Windows Forms / Client-Side JavaScript. I am led to believe that the MVP (or indeed MVC in general) pattern can be applied at various levels of a user interface ranging from the main "Window" to an embedded "Text Field". For instance, the model to the text field is probably just a string whereas the model to the "Window" contains application specific view state (like a persons name which resides within the contained text field). Given a more complex scenario: Documentation viewer which contains: TOC navigation pane Document view Search pane Since each of these 4 user interface items are complex and can be reused elsewhere it makes sense to design these using MVP. Given that each of these user interface items comprises of 3 components; which component should be nested? where? who instantiates them? Idea #1 - Embed View inside View from Parent View public class DocumentationViewer : Form, IDocumentationViewerView { public DocumentationViewer() { ... // Unclear as to how model and presenter are injected... TocPane = new TocPaneView(); } protected ITocPaneView TocPane { get; private set; } } Idea #2 - Embed Presenter inside View from Parent View public class DocumentationViewer : Form, IDocumentationViewerView { public DocumentationViewer() { ... // This doesn't seem like view logic... var tocPaneModel = new TocPaneModel(); var tocPaneView = new TocPaneView(); TocPane = new TocPanePresenter(tocPaneModel, tocPaneView); } protected TocPanePresenter TocPane { get; private set; } } Idea #3 - Embed View inside View from Parent Presenter public class DocumentationViewer : Form, IDocumentationViewerView { ... // Part of IDocumentationViewerView: public ITocPaneView TocPane { get; set; } } public class DocumentationViewerPresenter { public DocumentationViewerPresenter(DocumentationViewerModel model, IDocumentationViewerView view) { ... var tocPaneView = new TocPaneView(); var tocPaneModel = new TocPaneModel(model.Toc); var tocPanePresenter = new TocPanePresenter(tocPaneModel, tocPaneView); view.TocPane = tocPaneView; } } Some better idea...

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  • Do I need to contact a lawyer to report a GPL violation in software distributed on Apple's App Store?

    - by Rinzwind
    Some company is selling software through Apple's App Store which uses portions of code that I released publicly under the GPL. The company is violating the licensing terms in two ways, by (1) not preserving my copyright statement, and not releasing their code under the GPL license and (2) by distributing my GPL-licensed code through Apple's App Store. (The Free Software Foundation has made clear that the terms of the GPL and those of the App Store are incompatible.) I want to report this to Apple, and ask that they take appropriate action. I have tried mailing them to ask for more information about the reporting process, and have received the automated reply quoted below. The last point in the list of things one needs to provide, the “a statement by you, made under penalty of perjury,” sounds as if they mean some kind of specific legal document. I'm not sure. Does this mean I need to contact a lawyer just to file the report? I'd like to avoid going through that hassle if at all possible. (Besides an answer to this specific question, I'd welcome comments and experience reports from anyone who has already had to deal with a GPL violation on Apple's App Store.) Thank you for contacting Apple's Copyright Agent. If you believe that your work has been copied in a way that constitutes infringement on Apple’s Web site, please provide the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the site; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. For further information, please review Apple's Legal Information & Notices/Claims of Copyright Infringement at: http://www.apple.com/legal/trademark/claimsofcopyright.html To expedite the processing of your claim regarding any alleged intellectual property issues related to iTunes (music/music videos, podcasts, TV, Movies), please send a copy of your notice to [email protected] For claims concerning a software application, please send a copy of your notice to [email protected]. Due to the high volume of e-mails we receive, this may be the only reply you receive from [email protected]. Please be assured, however, that Apple's Copyright Agent and/or the iTunes Legal Team will promptly investigate and take appropriate action concerning your report.

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